Motorola | i867 | User manual | Motorola i867 User manual

Motorola i867 User manual
EN
MOTOROLA i867
68000201711.book Page -1 Friday, October 31, 2008 12:40 PM
Congratulations
MOTOROLA i867
Get the convenience of push-to-talk calls together with a
premium browsing and messaging experience, all in a
touchscreen phone.
Note: Certain apps and features may not be available in
all countries.
• Private Calls. Stay in touch with your family, friends,
and colleagues with the simple touch of a button.
• Organization. Check your email, calendar, and
contacts wherever you are.
• Browsing. Get more from the web with a huge
screen. Search, browse, everything you want to do,
all made easier.
• Maps, entertainment, and more. The latest
technology and apps. Google Maps™ to find your
way. YouTube™ to stay entertained. Easy access to
Google™ and thousands of Android™ applications to
expand your world.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.
More
• Answers: Touch
>
Help Center.
You can also flick your home screen left or right to see
the Getting Started and Tips & Tricks widgets.
• Support: Phone updates, PC software, user guides,
online help and more at www.motorola.com/myi867.
• Accessories: Find accessories for your phone at
www.motorola.com/products.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided with
your product.
Congratulations
1
Your phone
Contents
the important keys & connectors
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Push-to-Talk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messaging & email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
YouTube™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Apps for all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Wireless manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
USB & memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Update my phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.5 mm Headset
Speaker
Key
Power/Lock
Key
12:00
Volume Keys
PTT Button
Touchscreen
Email
Celendar
Messaging
Browser
Back Key
Micro USB
Connector
Menu Key
Home Key
Talk Key
End Key
Note: Your phone might look a little different.
2
Contents
Tip: To save battery life, see “Battery tips” on page 27.
Let’s go
let’s get you up and running
Set up & go
The first time you turn on your phone, a setup wizard
guides you through:
Assemble & charge
1 Cover off
2 SIM in
• Setting up your Wi-Fi connection.
• Signing in to your existing Google™ account.
Note: If you don’t have a Google account, you can
create one using the wizard.
Tip: Remember to write down your user name and
password, and keep them in a safe place.
3 microSD in
4 Battery in
1
• Setting up additional email accounts, such as POP3,
IMAP, or Microsoft™ Exchange.
2
• Loading contacts from your SIM card.
• Selecting your keypad type.
3
5 Cover on
6 Charge up
Note: This phone supports apps and services that use a
lot of data, so make sure your data plan meets your
needs. Contact your service provider for details.
Turn it on & off
3H
Caution: Please read “Battery Use & Safety” on page 58.
To turn on your phone, press and hold
Power/Lock
.
To turn off your phone, press and hold
Power/Lock
, then touch Power
off.
Let’s go
3
Wi-Fi connect
Touchscreen & keys
If you want to use a Wi-Fi network for even faster
Settings > Wireless &
Internet access, touch
>
networks > Wi-Fi settings. See “Wi-Fi” on page 46.
a few essentials
Touchscreen on/off
Cool content & more
Your touchscreen is on when you need it and off when
you don’t.
Browse and download thousands of the coolest apps on
the planet from Android Market™. See “Apps for all” on
page 42.
• To make your touchscreen sleep or wake up, just
press Power/Lock
.
Your phone comes with a microSD memory card
slot—you can load it up with photos, videos, and music
from your computer using “USB drag & drop” on
page 48.
• When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
• To let the touchscreen adjust brightness
automatically, touch Menu
> Settings > Sound &
display > Brightness and check Automatic
brightness.
Note: Your touchscreen
might stay dark if the
sensor just above it is
covered. Don't use
covers or screen
protectors (even clear ones) that cover this sensor. To
find Motorola accessories for your phone, visit
www.motorola.com/products.
4
Touchscreen & keys
Drag
Touch tips
Touch
To choose an icon or option, touch
it. Try it: In the home screen, touch
Contacts.
Email
Celendar
Touch & hold
Messaging
To scroll through a list or move
slowly, drag up or down the
touchscreen. Try it: In the home
Contacts,
screen, touch
then drag your Contacts list up
or down.
12:00
Phone
Call Log
Contacts
Favorites
Displaying 121 contacts
Me
Mobile
Alex Sliveira
12:00pm
Tip: When you drag or flick a
list, a scroll bar appears on the
right. Drag the scroll bar to
move the list to a letter A - Z.
To open special options,
touch and hold an icon or
other item. Try it: In the home
screen, touch
Contacts, then touch
and hold a contact to open
options.
Flick
Android Widgets
Recentt
Motorola Widgets
Folders
Wallpapers
Mobile
PTT
Dylan Foster
Mobile
PTT
Mobile
Jeff Cook
Add to Home screen
Shortcuts
Colleen Pham
Mobile
Julie Hay
To scroll through a list or move
quickly, flick across the touchscreen (drag quickly and
release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
My Sign
Draw on your screen to get to your favorite apps. To
open My Sign, touch
>
My Sign.
Touchscreen & keys
5
Draw the sign for the action you
want. For example, draw an
upsidedown “V” to go to airplane
mode.
12:00
Get a closer look at maps or pictures. To zoom in,
double-touch the screen.
Tip: For maps you can also touch
zoom out.
To see which actions are already
assigned to gestures, touch
Menu
> List Gestures. You’ll
also see several gestures that are
unassigned.
Pinch to zoom out.
acker Dr
E Ontario St
Ontario St
M
State/Lake
Wacker Dr
E Grand Av
E S WaterSt
E Wacker Pl
State/Lake
M W Lake St M
E Randolph
St
Messaging
W Lake St
Lake Randolph/
Wabash
M
Washington-Blue
M
N Micigan Ave
N Micigan Ave
Washington-Blue
M
N Clark St
W Lake
Lake Randolph/
Wabash
M
N Dearborn St
M W Lake St M
E Ohio St
N Rush St
Grand Red
N Wabash Ave
ES
E Wacker Pl
N Micigan Ave
Toggle airplane mode
Randolph
St
Messaging
Touchscreen & keys
to
You can also zoom in or out by pinching your fingers
together or moving them apart on the screen.
To create a new gesture, touch Menu
> Add
Gesture, select an action from the list, and draw a
gesture to assign to the action.
6
to zoom in, or
arborn St
To assign an action to a gesture,
touch Menu
> List Gestures,
touch an unassigned gesture,
then touch an app from the list.
Zoom
Randolph
St Metra
To change how long your phone waits before the screen
Settings
goes to sleep automatically, touch
>
> Sound & display > Screen timeout.
Key tips
Front keys
Tip: To make the screen lock when it goes to sleep, use
“Screen lock” on page 55.
Adjust volume
Menu Key
Home Key
Talk Key
Back Key
End Key
• Home
– Touch to return to the home screen.
Touch and hold to see recently used apps.
• Menu
• Back
– Open options.
– Return to the previous screen.
Press the volume keys to change the ring
volume (in the home screen), or the
earpiece volume (during a call).
Spin the screen
The touchscreen can rotate to stay right-side up when
you turn your phone:
Find it:
• End
Note: Not all applications are designed to rotate.
– Press to end a call.
>
Settings > Sound & display >
• Talk
– Press to start a call, or press and hold to
start voice control.
Orientation
Sleep & wake up
To save your battery, prevent
accidental touches, or when you want
to wipe smudges off your
touchscreen, put the touchscreen to
sleep by pressing Power/Lock
. To wake up the
touchscreen, just press Power/Lock
again.
Touchscreen & keys
7
Home screen
quick access to the things you need most
The home screen extends beyond what you see on the
screen to give you more room for adding shortcuts,
widgets, and more. Flick the home screen left and right
to see more panels or to add widgets or shortcuts.
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the phone
or touch Home
. It’s basically like this:
12:00
12:00
122
12:00
Status Indicators
Notifications Bar
Touch & drag this bar down to
check notifications.
12:00
12
12:00
0
PTT
LLaunch
a
Contacts
C
o
12:00
9
3
6
12:00
SUN
noon
Lunch
13 SUN
MAR
Data Sync:
Automatic
No recent
unseen messages
Widgets
Touch to open, or touch &
hold to move or delete.
Email
Celendar
Messaging
Browser
Flick left or right to open
more panels.
Shortcuts
Touch to open.
Email
Celendar
Messaging
Browser
App Menu
Drag up to see all
your apps.
Note: Your home screen might look a little different.
8
Home screen
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, email, or
music. Widgets show you news, weather, messages,
and other updates.
• To open something, touch it. Touch Home
return to the home screen.
to
• To add something or change your wallpaper, touch
and hold an empty spot until you see the Add to
Home screen menu.
• To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash
at the bottom of the
screen.
Search
To search, touch Menu
> Search, and touch the text
field to bring up the keypad.
Notifications & phone status
At the top of the screen,
icons on the left notify
you about new
messages or events
(notifications). Icons on
the right tell you about
phone status. Flick the
bar down to show
notification details.
12:00
April 17th, 2011
12:00
Ready
Clear
Notifications
Sarah Dion
RE: Trip details
10:07PM
Dylan Foster
Lets meet at the corner of Rand...
10:09PM
Email
Celendar
Messaging
Email
Browser
Celendar
Messag
Messaging
ging
g
Browser
Type, then touch the
icon for a text search.
Bluetooth™ active
network (full signal)
GPS active
call alert
Wi-Fi active
private call
downloading
Wi-Fi PTT active
vibrate
line 1 active
silent
flight mode
data active
battery (charging)
speakerphone active
battery (full charge)
data sync
text message
Tip: To see today’s date, touch and hold the status bar at
the top of the screen.
Home screen
9
Notification light
Calls
Your phone has a light that
blinks whenever you
receive voicemail, email,
text message, have an
appointment, or your
battery is low.
it’s good to talk
Quick start: Calls
Dialing options
Find it:
Dialer
App menu
You can find all of your apps in
one place. From the home
screen, touch
to open the
app menu.
To close the app menu, touch
Home
or Back
.
12:00
12:00
Phone
10
Calls
Contacts
Favorites
555
Alarm Clock
Browser
Calculator
Calendar
Call log
Camcorder
Camera
Contacts
1
Corporate
Directory
DRM
Application
Email
FileManager
4
7
Recent apps
In the home screen, touch and
hold Home
to see the most
recent apps you used. Touch an
app to open it. To go back to the
home screen from an app, touch
Home
.
Call log
12:00
Call log
Gmail
Email
Email
Media
Gallery
Celendar
Messages
Messaging
Messaging
Call Log
Touch to open, then
touch the icon to the
right of an entry to call.
Delete
Touch to delete a digit
you entered.
2
ABC
3
DEF
GHI
5
JKL
6
MNO
PQRS
8
TUV
9
WXYZ
0
+
#
Call Voicemail
Browser
Music
Browser
*
Talk
Enter a number and
touch to call it.
Voicedial
To answer a call, press Talk
In-call options
To end a call, press End
12:00
Active Call
.
.
0:12
Enter numbers during a call
To enter numbers during a call, touch Dialpad.
Recent calls
Find it:
Colleen Pham
Mobile: (555) 555-5555
Add call
End call
Dialpad
Bluetooth
Mute
Speaker
Bluetooth
Touch to connect
or disconnect a
Bluetooth device.
Speaker
Touch to turn the
speakerphone on/off.
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, press Talk
.
Dialer > Call log
• To call a number, touch phone call,
group call icon on the right.
PTT call, or
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu
> Delete All.
Tip: From the home screen, press Talk
Call log.
to open the
Frequent calls
Dialer > Favorites
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Find it:
Make & answer calls
• To send a text message, view a contact, or other
options, touch and hold an entry.
To make a call, touch
then press Talk
.
Dialer, enter a number,
• To call a number, touch it to open the contact entry,
then touch the phone number or PTT number you
want to call.
Calls
11
Call waiting
Emergency calls
When you receive a phone call during an active call,
touch Answer to put the current call on hold and answer
the new call.
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
To make another call during an active call, touch Add call
to place the current call on hold and dial a new number.
Touch Switch Calls to move between the active call and
the call on hold.
Three-way calls
To start a three-way call, call the first number. After they
answer, touch Add call and call the next number. When
the next number answers, touch Merge call.
Your phone number
Find it:
>
Settings > About phone > Status >
My phone number
Unanswered calls
If you receive a phone call and press End
before it
goes to voicemail, you can send an automatic text
message to the other caller.
Settings> Call settings > Auto Text
Find it:
>
reply > Incoming call or Outgoing call
12
Calls
Dialer. If your phone is locked, touch
Emergency Call on at the bottom of the unlock
1 Touch
screen.
2 Enter the emergency number.
3 Press Talk
to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services” on page 62.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
Dual-microphone noise
cancellation
Push-to-Talk
one or more, talk to them all
Improve call quality by
removing the ambient
noise around you to
provide a cleaner, clearer
sound to the person you’re calling.
Noise
Cancellation
Microphone
Private calls are push-to-talk calls between two people.
Note: Noise cancellation is on by default.
To turn off Noise cancellation, touch
> Call settings > Noise cancellation.
Private calls
>
Settings
Your phone can make push-to-talk calls over your
carrier’s network or over a Wi-Fi network. See “Wi-Fi
PTT” on page 15.
Note: The Wi-Fi PTT feature may not be supported by
your service provider.
Make and answer private calls
To make a private call:
• Touch
Dialer, and enter the
recipient’s PTT number.
Tip: The first contact in Contacts
contains your PTT number.
PTT
Key
• Touch Contacts, and select a contact
that has a PTT number.
To talk, press and hold the PTT Button. To listen,
release the PTT Button.
To answer a private call, press the PTT Button after the
caller has stopped talking.
To end a private call, press End
call will end after a few seconds.
or do nothing. The
Push-to-Talk
13
PTT resume
You can extend the automatic timeout of a PTT call by
about 30 seconds.
Settings > Call settings > Push to
>
Talk settings > Resume PTT
Find it:
Tip: To add a quick switch for One
Touch PTT, touch and hold a blank
spot on your home screen, then
touch Motorola Widgets > One
Touch PTT.
One Touch PTT:
off
Call alerts
One touch PTT
You can customize the PTT Button for quick access to
push-to-talk functions.
Settings > Call settings > Push to
>
Talk settings > One Touch PTT
Find it:
Options
Use call alerts to tell someone you want to speak to
them.
To send a call alert:
Dialer, enter a PTT ID, and touch
• Touch
Menu
> Send Alert. When prompted, press the
PTT Button.
Contacts, and select a contact
• Touch
containing a PTT ID. Touch , and press the PTT
Button when prompted.
Off
Turn off One Touch PTT.
Launch PTT
Contacts List
Open a list of push-to-talk contacts
on your phone.
PTT a selected
contact
Start a private call with the selected
contact.
• Answer: Push the PTT Button to begin a private call
with the sender.
PTT the most
recent number
Start a push-to-talk call with the
most recent PTT number in the Call
log.
• Dismiss: Dismiss the call alert.
14
Push-to-Talk
When you receive a call alert, you can:
• Later: Store the call alert to Notifications.
Note: Call alerts are moved to Notifications after a
few minutes of inactivity. You won’t be able to make
phone calls or private calls until the call alert is moved,
or you’ve chosen an option.
Push to send
During a private call, you can
send contacts, photos, events,
or your contact info.
12:00 PM
• Share contact information. See “Push to send”.
Push to Talk
Listening
• Make Talkgroup calls. See “Talkgroups” on page 17.
Find it: Touch Share > Share
contact, Share picture, Share
event, or Share my info
Set up Wi-Fi PTT
Before you can make PTT calls over Wi-Fi, you need to:
Note: During Wi-Fi PTT calls,
push-to-send supports only
Share contact and Share my
info.
Switch from a private
call to a phone call
• Make private calls. See “Make and answer private
calls” on page 13.
Colleen Pham
• Have your carrier provision your account for Wi-Fi PTT.
PTT: 555*555*555
• Set up a Wi-Fi network connection. See “Wi-Fi search
& connect” on page 47
• Turn on Wi-Fi PTT.
Call
Share
Speaker
For longer calls, you can switch from a private call to a
phone call if the private call recipient has a phone
number stored in Contacts.
During a private call, Touch Call.
Wi-Fi PTT
Note: The Wi-Fi PTT feature may not be supported by
your service provider.
Wi-Fi PTT supports many of the features of standard
push-to-talk calls. You can:
• Send Call Alerts. See “Call alerts” on page 14.
• Sign in to your Wi-Fi PTT account.
Turn on Wi-Fi PTT
Find it:
>
Settings> Call settings > Wi-Fi PTT
Note: When Wi-Fi PTT is activated, your phone’s Wi-Fi
sleep policy is changed to Never. You can change the
Wi-Fi sleep policy to conserve battery life, but you will
not be able to receive Wi-Fi PTT calls when Wi-Fi is in
sleep mode. See “Wi-Fi” on page 46 for more
information.
Tip: To add a quick switch, touch and
hold a blank spot on your home
screen, then touch Motorola
Widgets > Wifi PTT.
Push-to-Talk
15
Sign on to Wi-Fi PTT
Your phone will log on to your Wi-Fi PTT account when
you enter or edit your account credentials, or when a
Wi-Fi connection is established, if your account
credentials have already been entered.
Find it:
>
Settings> Call settings > Wi-Fi PTT >
Wi-Fi PTT account
Unanswered calls
Make sure all the fields are filled in. The Wi-Fi PTT
feature won’t work if any information is missing.
If you receive an error when making a private call, or
press End
to end an outgoing private call before it’s
answered, you can send a text message to the other
caller.
Note: For the Application server address, enter the
domain name or IP address only, for example
yourcarrier.com or 192.168.255.1.
If you need to edit the information, touch Menu
Edit Account.
Tip: To add a quick switch, touch and
Primary PTT
network
hold a blank spot on your home
Wi-Fi
screen, then touch Motorola
Widgets > Primary PTT network. The
widget also shows the PTT network your phone is using
for outgoing calls.
>
Settings> Call settings > Auto text
Find it:
>
reply > Incoming call or Outgoing call
Set Primary network
Group calls
You can choose which network your phone uses as the
primary network for making PTT calls.
Note: This feature may not be offered by your service
provider.
Settings > Call settings > Push to
>
Talk settings > Wi-Fi PTT > Primary PTT Network >
Carrier Network or Wi-Fi
Note: WI-Fi PTT does not support group calls.
Note: If the primary network is unavailable, your phone
will use the secondary network for calls.
Note: To store groups on your phone you need a
group-call-capable SIM card. Contact your service
provider for more information.
Find it:
16
Push-to-Talk
Need to talk to more than one person at a time? With
group calls you can talk to up to 20 people at a time.
To create a group, touch
Contacts > Menu
>
New Group, and select the group members. Touch Save
to save it in your contacts.
Note: If you don’t enter a name for the group, it will be
stored as “Group”.
Make a Talkgroup call
• Touch
Dialer, enter the Talkgroup number and
press the PTT Button.
Tip: Talkgroup numbers begin with a #. For example
#155.
Contacts, select the
To make a group call, touch
group you wish to call and press the PTT Button.
• Touch
Talkgroups
Tip: To silence incoming Talkgroup calls, touch
Menu
> Settings > Call settings > Push to Talk
Settings > Talkgroups > Silence Talkgroups.
Have a larger audience than 20 people? Talkgroups are
the solution.
Note: Availability of Talkgroups, and the maximum
number of Talkgroup members, is dependent on your
service provider. Contact your service provider to
establish a Talkgroup.
Join a Talkgroup
Contacts, select the Talkgroup and touch
Push to Talk (or press the PTT Button).
Set push-to-talk speaker
You can listen to push-to-talk calls
through your phone’s speaker or
earpiece. Press Speaker
to turn
the speaker on or off.
Before you can make a Talkgroup call, you’ll need to join
the Talkgroup.
Contacts, and touch Menu
> Enter
Talkgroup. Name the Talkgroup and enter the
Talkgroup number. Touch Menu
> Done.
1 Touch
2 Select the Talkgroup in your contacts.
3 Touch Join.
Push-to-Talk
17
Contacts
Transfer contacts
contacts like you’ve never had before
Get all your contacts, all in one place. Here’s a few
helpful hints:
Quick start: Contacts
• Use Gmail™
Contacts
Find it:
12:00
Phone
Call Log
Contacts
Favorites
Displaying
Displ
laying 121 contacts
Me
Mobile
My Info
Your details–always
first in the list.
Alex Sliveira
Colleen Pham
Mobile
PTT
Dylan Foster
Mobile
Contacts List
Touch to view
contact information.
Touch & hold to edit,
delete, and more.
PTT
Mobile
Jeff Cook
Mobile
Press Menu
to
create, filter, and
sync contacts.
Julie Hay
Tip: To search the list, touch Search Contacts and type a
name. When you flick or drag this list, a scroll bar
appears on the right. Drag the scroll bar to move the list
faster.
18
Contacts
All your Gmail contacts will automatically get synced
to your phone. Various computer applications for
mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to
www.motorola.com/transfercontacts or log in to your
Gmail account on your computer and select ”Help”.
• Use a SIM
You can transfer contacts from your old phone to your
new Motorola phone using your SIM card.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts.
Transfer contacts using your SIM
Create contacts
1 On your old phone, copy all the contacts you want to
your SIM card.
Find it:
Tip: For Motorola Android™ phones, touch
Contacts > Menu
> More > SIM Manager
> Export contacts to SIM.
Contacts > Menu
> New contact
Select the account to save the contact to, then type the
contact name and details.
12:00
New contact
2 Insert your SIM card in your new phone, see
“Assemble & charge” on page 3.
3 Import the contacts from your SIM card, touch
Contacts > Menu
> More > SIM Manager
> Import contacts from SIM card.
Note: You might have done this during “Set up & go”
on page 3.
Add a picture.
Alex
Sliveira
Add another entry.
Phone
Mobile
555-555-5555
Remove this entry.
Open label options.
PTT
PTT
555*555*555
555
555 555
Done
Revert
When you’re finished, touch Done.
Where are contacts saved? Your phone saves new
contacts in its memory and to your Google™ account.
Contacts
19
Edit or delete contacts
Find it:
Messaging & email
Contacts
Touch the contact, then touch Menu
or Delete contact.
sometimes it’s best 2 text, or IM, or email . . .
> Edit contact
Tip: When editing a contact, you can set a ringtone,
address, and other details that will be saved on your
phone.
Quick start: Messaging
Find it:
>
Messaging
12:00
Messagingsettings
Bluetooth
Call, text, email, or PTT a contact
Find it:
Contacts
New message
Touch to create a
new message.
Compose new message
Alex Sliveira (86)
Touch and hold a contact to View contact, Call contact,
Text contact, Push to Talk, Add to favorites, and more.
Colleen Pham (4)
Tip: You can also select Share via PTT to send contact
information to someone through a private call.
Julie Hay (7)
Hey when can you make it...
Yes Thanks
Just left
Jan 4
Jan 4
Jan 2
Peter Green (22)
Happy New Year!!!
Jan 1
Message List
Touch to open a
message. Touch &
hold to view
options.
To steup email, see “Email” on page 23.
20
Messaging & email
Read & reply to messages
Message groups
To open a message and all of its replies, touch it.
You can create a message group to send messages to
groups of up to 20 contacts.
To open options, touch and hold a message.
To respond to a message, just open it and enter your
response in the text box at the bottom.
Create message groups
Find it:
Contacts > Menu
> New Message
Group
Create messages
Find it:
>
1 Select the contacts you want to add to the group.
Messaging > New message
Enter the recipient and message. Touch Menu
options, like Insert smiley or Attach.
for
Note: Attachments are available with MMS messaging
only. Contact your service provider to find out if MMS
messaging is available.
Send & receive attachments
To send a file in a message, open a new message and
touch Menu
> Attach.
When you receive a message with an attachment, open
the message and touch the file name to download it.
Then, touch the name again to open it. Some file
formats can be converted to HTML for faster viewing,
and your phone will show a button that says Get HTML
version.
2 When you’re finished adding members to the group,
touch Save.
3 Type a name for the message group in the Name
field.
Note: If you don’t provide a name for the message
group, the default name will be (Message Group).
4 Select Done.
Text a message group
1 Touch and hold the message group, then select Text
group.
2 Create and send your message.
Tip: To send and receive large attachments faster, use a
Wi-Fi connection, in “Wi-Fi” on page 46.
Messaging & email
21
Manage message groups
Features
Create a new email
view a message group
Touch
Gmail™
Contacts, and touch the message group.
add members
Touch
Contacts, touch and hold the message
group, then touch Edit group > Add members. Select
the contact(s) you want to add and touch Save. Touch
Done.
remove members
Find it:
>
Gmail > Menu
> Compose
Enter the recipient email address and message, then
touch Send.
Tip: Touch Menu
Cc/Bcc.
for options, like Attach or Add
Features
search for email
Touch Menu
> Search in a messages list.
Touch
Contacts, touch and hold the message
group, then touch Edit group. Touch the minus sign to
the right of the member you want to remove. Touch
Done.
apply a label to a thread
delete a message group
Touch and hold a message, then touch Change labels.
Touch
Contacts, touch and hold the message
group, then select Delete group. Touch OK to confirm.
22
Messaging & email
choose email notifications
Touch Menu
> Settings > Email notifications.
Email
Microsoft™ Office Outlook™
synchronization
Set up an account
Find it:
>
What can you manage?
Email
The email setup wizard will guide you through setting up
your email account.
Create a new email
Find it:
>
Email > Menu
> Compose
Enter the recipient email address and message, then
touch Send.
Tip: Touch Menu
Cc/Bcc.
for options, like Attach or Add
Email, contacts, and calendar on your phone give you
access to the same personal information that you add,
view, and edit on your computer with the use of
Microsoft™ Outlook™.
You can:
• View Google™ and Exchange contacts in one list.
• Schedule and respond to meeting requests.
• Access your company directory.
Set up Account
Account synchronization
Find it:
>
Settings > Accounts & sync
The apps on your phone give you access to the same
personal information (emails, events, and contacts) that
you have on a computer using Gmail™, Calendar, and
Contacts. It’s easy to synchronize the apps information
you want to keep up-to-date.
Select apps to synchronize
1 Touch
>
Settings > Accounts & sync.
2 Touch an account and select the apps you want to
synchronize, like GMail, Calendar, or Contacts.
>
Settings > Accounts & sync > Add
account > Corporate
Find it:
1 Enter your user name (username@company.com),
password, email address, and server details including
domain name and security type (server address is the
same URL you use to access your company’s email
using the web on your computer).
Note: Contact your business IT department for server
details.
2 Touch Next.
3 Set up your sync options: select email and/or
contacts.
Messaging & email
23
4 Touch Save & sync.
Google Talk™
Note: Set data synchronization to manual to extend
battery life (see “Battery tips” on page 27).
Google Talk instant messaging lets you chat via instant
message with other Google Talk users on phones or on
the web.
Corporate calendar
Find it:
>
Find it:
Calendar
Corporate calendar appointments are shown in the
same calendar as your phone’s calendar appointments,
but each are shown in a different color. Once you
configure your corporate account, you can start the
calendar app to view, add, and manage your corporate
calendar appointments.
Touch to change your online status message.
12:00
To view your company’s directory, touch
Corporate directory.
yourname@gmail.com
Friends list
Touch to
change your
picture.
S t att us message
Alex Sliveira
Tip: To see the color codes for your calendar, touch
Menu
> More > Calendars
Available
Colleen Pham
Friends list
Corporate directory
Talk
>
Busy
Away
Jeff Cook
Away
Voicemail
24
Messaging & email
Touch a contact
to chat with a
friend.
Dylan Foster
>
When you have a new voicemail,
shows at the top of
your screen. To hear the voicemail, drag the notification
bar down and touch the voicemail, or
Dialer, then touch
.
touch
Touch to change
your status.
Julie Hay
Away
Kathy
K
att h y Houchin
H ouch
hin
Touch Menu
and more.
Online
status:
Available
Idle
Busy
Offline
to send invitations, add new friends,
Note: To set your screen to rotate when you turn the
Settings > Sound & display >
phone, touch
>
Orientation.
Text entry
think keyboard, now think smaller
Typing tips
Touchscreen keypads
Touch a text field to open a touchscreen keypad. Touch
Back
to close it.
To move the cursor, touch and hold a word. This opens
a magnifier where you can drag the cursor.
To change the keypad, touch and hold a blank spot in
the text box. A menu opens where you can choose
Input Method > Swype or Android keyboard.
Android keypad
Use the Android™ keypad to enter letters one at a time.
Clear
q
a
r
e
w
y
t
i
u
o
s
d
f
g
h
j
k
z
x
c
v
b
n
m
,
?123
Shift
.
p
:-)
Touch Symbol
Enter alternate characters
in the corners of keys
Touch Alternate
ALT
Enter several alternate
characters, until you touch
Alternate ALT again
Touch Alternate
twice
ALT
?123
Enter one capital letter
Touch Shift
Enter only capital letters,
until you touch
Shift Lock
again
Touch Shift Lock
Delete a character (hold to
delete more)
Touch Delete
Delete
Start a new line (email or
text messaging)
Touch Return
l
DEL
Enter symbols chosen from
a list
Text Entry
Touch to
open
the
touchscreen
keypad.
12:00
To
To...
Emoticons
x
Space
Symbols/Numbers
Text entry
25
To...
Select text, Cut, Copy, or
Paste
Touch and hold a blank
spot in a text entry
area.
• To correct a word, double-tap it. Swype shows a small
menu of other word options. Swype might also show
a menu if it can’t guess your word.
• If Swype doesn’t know a word, touch individual letters
to enter it. Swype remembers, so next time you can
just drag over the letters.
Swype keypad
Swype™ lets you enter a word with one continuous
motion. To enter a word, just drag your finger over the
letters.
Anne
Send
@
1
#
2
q w e
e r
&
aa
$
4
s d
!
5
f
7
8
z x c
:-)
SYM
,
_
3
t
%
y u
6
+
g h
9
(
i
:
j
0
;
k
/
?
v b n
n m
.
)
o p
l
“
To enter a word, just
trace a path through
the letters.
To capitalize, go above
the keypad.
For double letters,
circle the letter.
EN
• To enter the small number or symbol at the top of a
key, touch and hold the key.
• To enter several symbols, touch SYM.
• To enter apostrophes in common words (like “I’ll”),
drag through the apostrophe key.
26
Text entry
Text entry settings
Find it:
>
Settings > Language & keyboard
• To change your Swype settings, touch Swype.
• To change the language and the style for your
touchscreen keypad, touch Select locale.
• To edit your word suggestion dictionary for the
Android™ keyboard, touch User dictionary.
• To change your Android keypad settings, touch
Android keyboard.
• To show the touchscreen keypad when holding your
phone vertically, touch Show soft keypad in portrait.
• To change the device keypad settings touch, Device
Keyboard.
Tips & tricks
Battery tips
a few handy hints
Your phone is like a small computer, giving you a lot of
information and apps, with a touch display! Depending
on what you use, that can take a lot of power.
Shortcuts
To save even more battery life between charges, you
could reduce:
To…
• Recording or watching videos, listening to music, or
taking pictures.
Return to the
home screen
Touch Home
See recently
dialed
numbers
Press Talk
Sleep/wake
your phone
Press Power/Lock
Set screen
timeout
Settings > Sound
& display > Screen timeout.
Turn sound
on/off
Press and hold Power/Lock
Silent mode.
Search
Touch Menu
Show last few
apps used
Touch and hold Home
Turn airplane
mode on/off
Press and hold Power/Lock
Airplane mode.
Touch
.
• Widgets that stream information to your home
screen, like news or weather (“Home screen” on
page 8).
.
Email > Menu
>
• Email updates: Touch
>
Account Settings > Email check frequency > Every
hour or Never to check for email manually.
.
>
>
• Turn off Bluetooth™ power: touch
> Wireless & networks > Bluetooth.
• Turn off Wi-Fi: touch
networks > Wi-Fi.
>
>
Settings
Settings > Wireless &
• Google™ app updates: Touch
>
Settings >
Accounts & sync > Cellular data sync > Manual.
> Search.
• Display brightness: Touch
>
Settings > Sound
& display > Brightness > (dimmer setting).
.
>
• Display timeout delay: Touch
>
Settings >
Sound & display > Screen timeout > (shorter setting).
Tips & tricks
27
To see the picture you’ve just taken, touch the thumbnail
on the lower left-hand corner of the screen to open the
Media Gallery. Then, touch the picture’s thumbnail to
view it.
Photos & videos
see it, capture it, share it!
Photos
• To set the photo as a wallpaper or contact photo,
touch Menu
> Set as.
Take & share photos
Take that family photo, and post it online for everyone to
see.
Find it:
Camera
>
Settings
• To send the photo in a message or post it online,
touch Menu
> Share. For more info on sharing
your photos, see “Share your photo gallery” on
page 29.
• To delete the photo, touch Menu
Picture Counter
• For more options, touch Menu
> Delete.
> More.
536
Capture
Location unk
unkown
Photo options
In the viewfinder, touch Menu
the camera menu:
Touch
to open
camera
options.
> Settings to open
Options
Picture
Resolution
Set the photo resolution.
Zoom In
Video
Resolution
Set the camcorder video resolution.
Note: Photos are stored on your microSD memory card.
Picture Resolution is 3MP, unless you change it.
Quick Send
Address
Store email addresses for sending
pictures and videos.
Zoom Out
Open Media Gallery.
To take the photo, touch
28
Photos & videos
.
Share your photo gallery
Options
Find it:
>
Media Gallery > All Pictures
Review Time
Choose the amount of time a
recently taken picture is displayed on
the view screen.
To send your photo in a message, private call, or post it
online:
Share
optimization
When checked, you’ll be prompted
to optimize photo or video for
sharing.
2 Choose how you want to share—like PTT, Email, or
Messaging.
1 Touch and hold a photo, then touch Share.
Manage your photos
Find it:
Media
Gallery > All Pictures
Touch and hold a photo, then:
Find it:
>
Play a slideshow
Touch
>
Media
Gallery > All Pictures,
Menu
> Play slideshow
to start a slideshow. To stop
the slideshow, touch the
display. To return to the
gallery, touch Back
.
12:00
Media Gallery
All Pictures
>
Media Gallery > All Pictures
View your photos
• To delete the photo, touch Delete.
2011-02...26-56.jpg
• To set the photo as a contact picture or wallpaper,
touch Set as.
Tip: To copy photos to/from a computer, go to “USB drag
& drop” on page 48.
Edit your photos
Find it:
>
Media Gallery > All Pictures
Touch & hold a picture, then touch Edit > One-click
optimize, Rotate, Crop, Effects, Brightness & contrast,
Color & saturation, Flip, or Resize.
Photos & videos
29
• To send the video in a message or post it online,
touch Share. For more info on sharing your photos,
see “Share your photo gallery” on page 29.
Videos
Record & share videos
Find it:
Camcorder
>
• To play the video, touch
Counter
Settings
.
• To delete the video, touch Delete.
0:00:00
Record/
Stop
Play your videos
Find it:
Media Gallery > All Videos
>
Open
camcorder
options.
Zoom Out
Zoom In
Note: When you first turn on the camcorder, your phone
will prompt you to optimize the video for sharing.
Choose Yes if you plan to share your video via MMS.
Choose No if you plan to share the video via Bluetooth,
through a Wi-Fi connection, or by connecting your phone
to a PC.
To record the video, touch
recording, touch
.
. To stop the video
After you have finished recording your video, touch the
screen, when prompted:
30
Photos & videos
0:32
Video Controls
1:32
Progress Bar
Note: To see the controls while the video is playing,
touch the display.
Music
Set up music
when music is what you need...
What music transfer tools do I need?
Quick start: Music
To put music on your computer and then load it on your
phone, you need:
Find it:
Music
>
• A USB data cable.
12:00
12:00
Artists
Albums
Songs
All the Way
Your music is stored on your memory card. Your
phone supports removable microSD memory cards
up to 32 GB capacity. To make sure your memory card
is installed, go to “Assemble & charge” on page 3.
Playlists
3:50
Lisa Palleschi
Bound To Be Better
4:02
Tip: To see the available memory on your memory
Settings > SD card & phone
card, touch
>
storage.
Clinton Curtis
Brand New Day
4:47
LeRoy Bell
Cedars
Da’zoo
4:28
Da’zoo
Phonograph
Digital Kiss
• A microSD memory card.
What music file formats can I play?
Excuse Me
3:30
y g
The Daylights
Never Look Back
0:32
4:57
Lisa Palleschi
Categories
Touch a category, then
Touch a song or playlist.
Music Controls
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> Add to playlist.
Your phone can play many types of files: AMR-NB/WB,
MP3, PCM/WAV, AAC, AAC+, eAAC+, MIDI, OGG, and
WMA.
Note: Your phone does not support any DRM protected
files.
What headphones can I use?
Your phone has a 3.5mm headset connector for wired
stereo listening. You can go wireless with Bluetooth
stereo headphones or speakers (see “Bluetooth™
wireless” on page 45).
Music
31
Get music
Play music
Transfer music using USB
Music library
You can transfer music from your computer to your
phone by using a USB connection.
Open your music library, then select what you want to
play.
For more information on transferring music, see “USB
drag & drop” on page 48.
Find it:
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” on page 65.
>
Music
12:00
Artists
Albums
Songs
All the Way
Playlists
3:50
Lisa Palleschi
Bound To Be Better
4:02
Categories
Touch to list songs or
playlists.
Clinton Curtis
Brand New Day
4:47
LeRoy Bell
Cedars
4:28
Phonograph
Digital Kiss
3:30
y g
The Daylights
Never Look Back
Lisa Palleschi
Last Played
Touch to play again.
Your music is stored by artists, albums, songs, and
playlists. Touch a category, then touch the song or
playlist you want to play. Touch Menu
> Party
shuffle to randomly play all your songs.
32
Music
Music player
Music player controls
Just touch a song or playlist to get going.
12:00
Open Playlist
Shuffle On/Off
Repeat Off/All
/Current
play/pause
Touch
/
.
previous/next
Touch
/
.
fast forward/rewind
Touch & hold
view playlist
Touch
.
shuffle
Touch
.
repeat
Touch
.
volume
Press the side volume keys.
view library
Touch Menu
> Library.
turn shuffle on/off
Touch Menu
shuffle.
> Party
add to playlist
Touch Menu
playlist.
> Add to
use as ringtone
Touch Menu
ringtone.
> Use as
use as line2
ringtone
Touch Menu
> Use as
delete song
Touch Menu
/
.
Da’zoo
Da’zoo
Excuse Me
Music Controls
0:32
4:57
Total Song Time
Progress Bar
line2 ringtone.
> Delete.
Music
33
Hide, wake, turn off
YouTube™
Touch Home
to use another app. Your music
continues to play.
go and create your own classic
When you see
in the status bar a song is playing,
flick down to see details. Touch the song to return to the
music controls.
Quick start: YouTube
To turn off your music touch
Find it:
>
YouTube
.
12:00
YouTube
Playlists
TM
To add a song from the music library to a playlist, touch
and hold the song then touch Add to playlist. Choose an
existing playlist, or touch New to create a new playlist.
To add a song to the playlist you’re playing, touch
Menu
> Add to playlist in the music player.
Most Viewed
Lester day
L
d on his
hi new...
Lester Day appeared today at his...
01:02
4 days ago
13,481,664 views
Categories
Touch a video to play.
Gol de cabeza de Pante...
Golazo de Juan Pantera durante el...
To edit, delete, and rename playlists, touch and hold the
playlist in the music library.
02:45
1 week ago
6,740,012 views
Inamoment...
Inamoment...
4 days ago
Search
My account
13,481,664 views
Upload
Categories
Press
to show options.
Settings
YouTube lets you share videos with YouTube users
everywhere. You don’t need a YouTube account to
browse and view videos.
34
YouTube™
Note: If you don’t have a YouTube™ account, visit
www.youtube.com to find out more. To create an
account or sign in, go to “Your account” on page 35.
Your account
Log in or create account
Find it:
>
YouTube, then touch Menu
> My
account
Watch videos
See popular video categories, like Featured, Most
viewed, and Top rated. Touch a category, then touch the
video to start playing it. To see more video categories,
touch Menu
> Categories. To see a video in high
quality, touch Menu
> Settings > High quality
video.
1 To create your YouTube account, touch the “Don’t
have a YouTube account? Touch here to create one”
link.
If you already have a YouTube account, enter your
username, password and touch Sign in.
2 For a new account, enter a username, and complete
the fields, then touch I accept.
Search for videos
Find it:
>
YouTube, then touch Menu
>
Upload videos
Search
Find it:
Enter text, then touch Search.To clear your search
history, touch Menu
> Settings > Clear search
history.
Upload
Share videos
2 Touch Upload.
>
YouTube, then touch Menu
>
1 Touch the video you want to upload. You can change
the video title, description, set the access, and add
tags.
Send someone a link to a video that you are watching.
1 Touch the video to select it.
2 Touch Menu
> Share.
YouTube™
35
Web
Connect
surf the web with your phone
Your phone uses the mobile phone network (over the air)
to automatically connect to the web.
Quick start: Browser
Note: Your service provider may charge to surf the web
or download data.
Find it:
>
Browser
12:30
Connection
Over the air:
Mobile Network:
Wi-Fi:
Google
www.google.com/
Google
Web Address
To go to a URL, touch
Go.
Search
Image Search
Bookmarks
History
Start Page
Saved Pages
Downloads
Settings
Find in Page
Share
Help
Settings >
To use a wireless network, touch
>
Wireless & networks. Touch Wi-Fi to turn it on and touch
Wi-Fi settings to search for nearby wireless networks.
Touch a network to connect.
Select web links
When you touch a link, your
phone outlines it and goes to that
page. If you touch and hold the
link, your phone shows options,
like Open in new tab.
12:00
pizza - Google Search
Louis Mal’s Pizza - Pizza Delivery - Order
Pizza all day, every day...
Louis Mal’s Pizza lets you browse deals
and order online - try our new menu
combos for the best deals ....
www.louismals.com/
Touch
to open a menu.
Browser options
Touch Tools
to see browser options:
Options
Back
Reload
Forward
Tabs
Note: If you can’t connect, contact your service provider.
36
Web
Bookmarks
Add, delete, and manage
bookmarks.
History
View and clear your browser’s
history.
Tools
default browser, touch
>
Settings >
Applications > Default browser.
Options
Start Page
Go to your browser’s start page.
Saved Pages
Save web pages.
Downloads
View your downloads.
Settings
Open your browser’s settings
menu.
Find in Page
Search web pages for words or
phrases.
Help
Open your browser’s help menu.
Note: When Opera Mini is set as the default browser,
Browser
the Webkit browser will be unavailable. The
shortcut will open Opera Mini.
Download apps
Zoom
Touch the screen once to zoom in. To zoom out touch
the screen twice, or touch
at the bottom of the
screen.
Webkit browser
Warning: Apps downloaded from unknown sources can
include spyware, phishing, or viruses that affect your
phone, phone performance, and personal data. For
security, download apps only from trusted sites like
Market.
To download apps:
1 If you want to download apps from any web page,
touch Menu
> Settings > Applications >
Unknown sources.
2 To launch the browser, touch
>
Browser.
3 Find the app you want to download and touch the
download link.
Note: Downloaded apps are stored in your phone’s
memory.
Your phone comes with the Opera Mini and WebKit
browsers. Opera Mini is optimized for your carrier’s
network, and is set as the factory default.
Manage your downloads
In some cases, you may need to use the WebKit
browser. To turn on and set the Webkit browser as the
To view files or apps you’ve downloaded, touch
Browser > Tools
> Downloads.
Web
>
37
Personalize
Wallpaper
add your personal touch
To apply a new wallpaper:
Widgets
1 From the home screen, touch Menu
Wallpaper.
To add a new widget:
1 Find an empty spot on your home screen where you
want to add a widget, then touch and hold.
Tip: You can flick left or right to open other panels on
your home screen.
2 Touch Media gallery to select a photo as your
wallpaper, or touch Wallpaper gallery to choose a
wallpaper that comes with your phone.
Sounds
2 Touch Widgets.
Features
3 Touch the type of widget. If necessary, enter the
widget settings.
set volume for media and videos
You can personalize widgets with content that you
choose.
volume
To personalize your ringtones:
Settings > Sound & display > Phone
ringtone or Notification ringtone
>
To set your vibrate options:
Find it:
38
>
Personalize
>
Settings > Sound & display > Media
play tones when using dial pad
>
Settings > Sound & display > Audible
touch tones
Ringtones
Find it:
>
Settings > Sound & display > Vibrate
play sound on screen selection
>
selection
Settings > Sound & display > Audible
Display settings
toss away your maps
Features
set display brightness
>
Settings > Sound & display > Brightness
set orientation
>
Settings > Sound & display > Orientation
set animation
>
Location
Settings > Sound & display > Animation
Google Maps™
Note: This feature is not available in all areas. Check
with your service provider.
Where am I? Where do I want to go? Don’t worry—let
Google Maps find out for you.
Find it:
Maps
>
12:00
Date & time
Set date, time, time zone, and formats:
Language & region
Harr St.
Klier
lie
i St.
Accurate to 9 meters
Set your menu language and region:
>
Settings > Language & keyboard >
Map View
Drag or flick to scroll.
My Location
Cline
lin
i Ave.
Find it:
County Rd 500 E
C
Settings > Date & time
Dr.
nD
Whitman
>
County Rd 600 E
Crescent St.
Find it:
Pen and Mouse Rd.
County Rd
d 1400
4 N
Select locale
Search
Directions
Layers
My Location
Join Latitude
More
Press
to show your
location, change map modes,
get directions, and more.
Location
39
Google Maps™ opens in “Map mode”. To learn more
about the different map modes, see “Select map mode”
on page 40.
Set your location sources
Set your phone to determine your location using GPS
satellite signals (highly accurate, but uses battery power)
or using the mobile network (less accurate, but
conserves battery power).
Settings >
To set your location source, touch
>
Location & security > Use GPS satellites and/or Use
wireless networks.
Find your location
Note: Don’t forget to set your location sources.
From the Map screen, touch Menu
> My Location.
Your location shows on the map as . The bigger the
circle, the less accurate the location.
Find any location
1 Touch Menu
> Search.
2 Enter text in the search box, like an address,
business, or city, then touch
.
Tip: If it’s an address you have visited before, select
from the list shown.
3 Touch the location you’re searching for in the results
list.
40
Location
Get directions
1 Touch Menu
> Directions.
2 Enter a starting point address or touch
and select
My current location, Contacts, or Points on map.
3 Enter an end point address, or touch
Contacts or Points on map.
and select
4 Select your mode of transport (car, public transport or
walk), then touch Go. Your directions are shown as a
list. To view your directions on a map, Show on map.
To have your phone provide turn by turn driving
directions, touch Navigate.
5 When you have finished, touch Menu
Clear map.
> More >
Select map mode
Touch Menu
> Layers to select from Map (standard
map view), Satellite (map with photos), Traffic (map
with traffic conditions).
Touch Menu
selections.
> More > Clear Map to clear your
Google Maps Navigation™ Beta
Google Latitude™
Google Maps Navigation Beta is an Internet-connected
GPS navigation system with voice guidance.
Note: This feature is not available in all areas. Check
with your service provider.
Find it:
>
Navigation
Join Latitude
12:00
Oak St
250 ft
then
Keep track of where your friends and family are on
Maps. Plan to meet up, check that your parents got
home safely, or just stay in touch.
Don’t worry, your location is not shared unless you agree
to it. You need to join Latitude, and then invite your
friends to view your location or accept their invitations.
When using Google Maps™, touch Menu
> Join
Latitude. Read the privacy policy and if you agree with it,
touch Agree & share.
Add & remove friends
Find it:
>
Latitude
To add friends:
Follow the prompts to speak or type your destination.
1 Touch Menu
For more, go to www.google.com/mobile/navigation.
2 Touch Select from Contacts and touch a contact, or
Add via email address and enter an email address.
> Add friends.
3 Touch Add friends.
If your friends already use Latitude, they’ll receive an
email request and a notification. If they have not yet
joined Latitude, they’ll receive an email request that
Location
41
invites them to sign in to Latitude with their Google™
account.
To remove friends:
1 Touch
>
Latitude to show your friend’s list,
then touch a friend in your list.
2 Touch
Apps for all
get the app you want
Android Market™
Find it:
>
.
Share location
When you receive a request to share location details you
can choose to:
Market
market
TR
T
RAVEL
Ove
er 3 million boo
b oks.
Rea
ad
ding unbo
d
ound
nd
d.
Voice Search
by
• Accept and share back—see your friend’s location,
and your friend can see yours.
• Accept, but hide my location—see your friend's
location, but they can't see yours.
• Don't accept—location information is not shared
between you and your friend.
Voice Search
Apps
Games
Touch an app to open
its details or install it.
FREE
Downloads
Featured
Finance
FREE
Google Inc.
Google Goggles
G
FREE
Google
G
g Inc.
Hide your location
Touch
>
Latitude to show your friend’s list.
Touch your contact name, then touch Menu
>
Privacy > Hide your location.
Turn off Latitude
Touch
>
Latitude to show your friend’s list.
Then touch Menu
> Privacy > Turn off Latitude.
42
Apps for all
Google Maps
FREE
Google Inc.
Search
Touch
to search, see
your apps, or get help.
My apps
Google Pinyin IME
FREE
Google Inc.
Settings
Help
Get all the fun games and cool apps you want! Android
Market provides access to applications from developers
worldwide, so you can find the app you want. If you
need help or have questions about Android Market,
touch Menu
> Help.
Browse & install apps
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 43.
Find it:
>
Market
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Select a category or touch Search to find the app you
want. Then, touch Install (if app is free) or Buy.
When installing an app, make sure you read the alerts
that tell you what information the app will access. If you
don’t want the app to have access to this information,
cancel the installation.
To restore an app, touch the app in the list. The My apps
list shows previously installed apps.
For other app management features including clearing
app data and cache, touch Menu
> Settings >
Applications > Manage applications, then touch an app
in the list.
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing or viruses from
affecting your phone or privacy, use apps from trusted
Market.
sites, like
• In Market, check the apps’ ratings and comments
before installing.
• If you doubt the safety of an app, don't install it.
Manage & restore apps
Find it:
>
Market > My apps
There are lots of apps available and many are free. So
you might find that you have downloaded and installed
lots of apps on your phone. That’s fine, but you may
want to uninstall apps that you no longer use.
To uninstall touch an app in the list, and then touch
Uninstall.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
Apps for all
43
• Just like web browsing, you may want to monitor
children’s access to apps to help prevent exposure to
inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Wireless manager
Find it:
>
Settings > Wireless & networks
12:00
Wireless &settings
network settings
Bluetooth
Airplane mode
Disable all wireless connections
Wi-Fi
Turn on Wi-Fi
Turn Airplane mode on or off.
Turn Wi-Fi on or off.
Wi-Fi settings
Set up & manage wireless access points
Bluetooth
Turn on Bluetooth
Turn Bluetooth on or off.
Bluetooth settings
Mannage connections, set device name &
discoverability
VPN settings
Set up & manage Virtual Private Networks
(VPNs)
Manage all your wireless connections: Wi-Fi, Bluetooth,
& airplane mode.
44
Wireless manager
Bluetooth™ wireless
lose the wires and go wireless
Quick start: Bluetooth wireless
Find it:
>
Settings > Wireless & networks >
Bluetooth settings
Tip: Turn off Bluetooth power to
extend battery life or stop
connections. To add a quick switch,
touch and hold a blank spot on your
home screen, then touch Motorola Widgets > Bluetooth
Toggle.
Connect new devices
12:00
Note: This feature requires an optional accessory.
Bluetooth settings
Bluetooth
Touch to turn on & scan.
Turn on Bluetooth
Device name
Motorola Phone
1 Make sure the device you are pairing with is in
discoverable mode.
Discoverable
Make device discoverable
Scan for Device
Touch to re-scan.
Note: Refer to the guide that came with the device
for details.
Settings > Wireless & networks >
>
Bluetooth settings.
2 Touch
Bluetooth devices
Motorola H15
Touch to connect.
Connected to phone audio
3 Touch Bluetooth to turn on and scan. If Bluetooth is
already on, touch Scan for devices.
Turn Bluetooth power on or off
Find it:
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
>
Settings > Wireless & networks >
Bluetooth
Note: To extend battery life, turn Bluetooth power off
when not in use.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the device
is connected, the Bluetooth indicator
appears in
the status bar.
Wireless manager
45
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Wi-Fi
After you connect:
Quick start: Wi-Fi
• To reconnect with a device, turn on the device or
touch the device name in the Bluetooth devices list.
Find it:
• To disconnect a device, turn off the device, or touch
the device name in the devices list and touch OK
when prompted to disconnect the device.
Use a wireless network for fast Internet access and to
download data.
home, office, or hotspot
>
Settings > Wireless & networks >
Wi-Fi settings
12:00
Edit properties
To edit the device name, touch
>
Settings >
Wireless & networks > Bluetooth settings > Device
name. Enter a name and touch OK.
Wi-Fi settings
Bluetooth
settings
Wi-Fi
Touch to turn on & scan.
Turn on Wi-Fi
Network notification
Notify me when an open network is
available
Wi-Fi networks
Your Network
Touch to connect.
Connected
Add Wi-Fi network
Turn Wi-Fi on or off
Find it:
>
Settings > Wireless & networks >
Wi-Fi
Note: To extend battery life, turn off Wi-Fi power when
not in use.
46
Wireless manager
Tip: Turn off Wi-Fi power to extend
battery life or stop connections. Turn
it off and on to search for networks.
To add a quick switch, touch and
hold a blank spot on your home screen, then touch
Motorola Widgets > WiFi Toggle.
Wi-Fi search & connect
To find networks in your range:
1 Touch
>
Settings > Wireless & networks >
Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already on,
touch Menu
> Scan. Your phone lists the
networks it finds within range.
Tip: To see your phone’s MAC address or other Wi-Fi
details, touch Menu
> Advanced.
3 Touch a network to connect. If necessary,
enter Network SSID, Security, and Wireless
password, and touch Connect.
When your phone is connected to the network, the
wireless indicator
appears in the status bar.
Tip: When you are in range and Wi-Fi is on, you will
automatically reconnect to available networks you’ve
connected to before.
Wi-Fi modes
For those who like to get a bit more technical, your
phone supports the following Wi-Fi modes:
802.11b and g.
Wi-Fi sleep policy
You can change your phone’s Wi-Fi sleep policy to
conserve battery life.
Settings > Wireless & networks >
>
Wi-Fi settings > Menu
> Advanced > Wi-Fi sleep
policy
Find it:
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press Power/Lock
> Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi back on, if
permitted by your airline. Other wireless voice and data
services (such as calls, Bluetooth, and text messages)
remain off in airplane mode. Emergency calls to your
region's emergency number can still be made.
Tip: To add a quick switch for
Airplane mode, touch and hold a
blank spot on your home screen,
then touch Motorola Widgets >
Airplane Mode Toggle.
Wireless manager
47
USB & memory card
connect your phone and computer, then drag & drop
USB drag & drop
You can transfer your pictures, videos, music, ringtones,
and more, from your computer to your phone’s memory
card.
Note: Your phone supports Microsoft™ Windows™ XP
and Windows Vista™. Other operating systems may not
be compatible.
4 Drag and drop your pictures, videos, music, ringtones,
and more, to your phone folder. To help manage your
files, you can create more folders in your phone
folder.
5 When you’re done, use the “Safely Remove
Hardware” feature to finish.
6 Flick down the notifications bar and touch the “Turn
off USB storage” notification. When prompted, touch
Turn Off.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” on page 65.
1 With a memory card inserted, and
your phone showing the home
screen, connect a Motorola micro
USB data cable from your phone’s
micro USB port to a USB port on
your computer. Your phone should
show
in the notifications bar.
To insert a memory card, see “Assemble & charge” on
page 3.
Make sure to connect the phone to a high power USB
port. Typically, these are located directly on your
computer.
To see the files on your phone and memory card, touch
FileManager. Touch a file or folder to open it.
>
Touch and hold a file to Share, Rename, or Delete it.
Note: You may need to remove the USB data cable
from the charger power head.
Memory card
Note: You need the memory card installed for some
features on your phone, like Camera.
Note: Do not remove your memory card while your
phone is using it or writing files on it.
2 On your computer, use the “My Computer” window
to find “Removable Disk”.
Warning: When you format a memory card, all data on
the card is deleted.
3 Click on the “Removable Disk” icon to access the
memory card.
To remove or format your memory card, you need to
unmount it. Touch Menu
> Settings > SD card &
48
USB & memory card
phone storage > Unmount SD card. Then, to format your
memory card, touch Format SD card.
Tools
stay on top of things
Calendar
Find it:
>
Calendar
Tip: You can send calendar events to other people using
PTT. See“Push to send” on page 15.
View your calendar in
different ways: Touch
Menu
> Agenda, Day,
Week, Today, or Month.
When you highlight an event
in the day and week views,
more details appear.
Add calendar events
From any calendar view,
touch Menu
> More >
New event. Enter event
details and touch Done.
12:00
Jan
Ja
anu
nu
ua
ary
ar
ry 2011
201
20
011
11
January
Sun
Mon
Tue
Wed
Thu
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
Fri
Sat
Manage calendar
events
To edit an event, touch and hold the event, then
touch Edit event. Edit event details, then when you’re
done, touch Done.
Tools
49
Alarm clock
>
Quickoffice
Alarm Clock
To turn on an alarm, touch the
check box.
12:00
Alarm Clock
Bluetooth
settings
VI VII
To add an alarm, touch Menu
> Add alarm, then enter alarm
details.
1:00 PM
To edit an alarm, touch it.
4:00 PM
Find it:
I
III III
I
II IX X
VI
XI I
Use Quickoffice to create, view, and edit text documents
and spreadsheets.
>
Quickoffice
II
XI
When an alarm sounds, touch
Dismiss to turn it off or Snooze to
delay.
V
Find it:
Create a new file
To create a new file, touch the icon of the type of file you
want to create, then touch Create New Document.
every day
Open a document
7:00 AM
Tues
To open an existing file, touch the icon of the type of file
you want to edit, touch SD Card, to search for a file, or
touch Recent Documents.
Mon, Fri
To delete an alarm, touch and hold
it, then touch Delete alarm.
To change alarm clock settings, touch Menu
Settings.
>
To enable or disable an alarm, touch the check box.
Browse files
To browse files on your memory card, touch Browse >
SD Card. Touch a file or folder to open, or touch and hold
a file for options. You can edit most text or spreadsheet
files:
Calculator
Find it:
>
Calculator
Your calculator has basic and advanced views. To change
views, touch Menu
> Advanced panel or Basic
panel. To clear history, touch Menu
> Clear history.
Tips:
• Place your cursor by touching the text.
• Select text by double-touching it.
• Choose formatting, save the file, or choose other
options by touching Menu
.
To manage your folders and transfer files, see “USB &
memory card” on page 48.
50
Tools
Personal portal
Find it:
>
Personal Portal
You can view the pictures, videos, and MMS or SMS
messages stored on your phone with a PC through the
Personal Portal.
3 Touch
Play.
4 Use your PC’s Web browser to go to the Personal
Portal URL displayed on your phone’s screen.
Connect with USB
1 Set your phone to USB Lan. Touch
> USB > USB Lan.
2 To have your phone generate a passcode, touch Use
passcode in Wi-Fi connection. To use your own
passcode, touch Use static passcode and enter a
passcode in the text field. Touch OK.
>
Settings
2 Configure the Personal Portal to start automatically or
Personal Portal >
manually. Touch
>
Menu
> Settings > Auto Start on USB or Manual
Start on USB.
5 If your phone is set to use a passcode, enter the
passcode displayed beneath the URL.
Accessibility
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
3 Connect a Motorola micro USB data cable from your
phone’s micro USB port to a USB port on your
computer.
Note: For general information, accessories, and more,
visit www.motorola.com/accessibility
4 If the Personal Portal is set to start automatically,
open Notifications, and touch the Personal Portal
notification. If it’s set to start manually, touch
>
Personal Portal and touch
Play.
Voice recognition
5 Use your PC’s Web browser, to go to the Personal
Portal URL displayed on your phone’s screen.
Connect with Wi-Fi
>
Personal Portal > Menu
Settings > Manual Start on Wi-Fi.
1 Touch
>
Use your voice—just touch and speak.
Dialing and commands: Touch
>
Voice
Control. To dial, say “Call” and then a contact name or
phone number. Or, say a command from the list shown,
like “Send Text” or “Go To”.
Tip: Speak naturally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
Tools
51
To change your voice settings, see “Voice settings” on
page 52.
Caller ID
Voice readouts (TalkBack)
• Read out loud: Have your caller announced—touch
Settings > Call settings > Caller ID
>
readout.
Note: This feature is only available in English and
Spanish.
Your navigation and selections, read out loud.
To turn on voice readouts (similar to TalkBack), touch
Settings > Accessibility. Touch Accessibility
>
to enable the settings, then touch Voice Readouts.
When you want to hear who’s calling:
• Ringtones: Assign a unique ringtone to a
Contacts, open a contact, then
contact—touch
touch Menu
> Options > Ringtone.
To change your voice settings, see “Voice settings” on
page 52.
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
Voice settings
To use voice readouts:
Personalize your voice settings:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and
double-touch to open it.
• Voice commands: Touch
>
Voice Control
> Menu
> Settings. From here, you can refine
recognition of your voice (Adaptation) and set options
like Audio Modes and Sensitivity.
Note: Touch a home screen widget or shortcut to
open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you flick the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 52.
52
Tools
• Text-to-speech: Touch
>
Settings >
Text-to-speech. From here, you can set options like
speed and language.
Volume & vibrate
Choose volume and vibrate settings that work for you.
Settings > Sound & display:
Touch
>
• Volume: Touch Ringer volume or Media volume and
use the sliders.
Tip: To set separate ring and notification volumes,
uncheck Use incoming call volume for notifications.
• Vibrate: Select Vibrate to feel your phone ring.
• Keys: To feel key touches (vibrate), touch Haptic
feedback.
• Dial pad: To hear touch tones when you dial a phone
number, touch Audible touch tones.
Zoom
Get a closer look. Open a magnification window that you
can drag around the screen, or pinch to zoom in on
maps, web pages, and photos.
Settings
• Magnification window: Touch
>
> Accessibility. Touch Accessibility to enable the
settings, then touch Zoom Mode.
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
drag your fingers together.
Display brightness
Set a brightness level that works for you. Touch
>
Settings > Sound & display > Brightness. Make sure
that Automatic brightness is unchecked so you can set
your own level.
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch
>
Settings > Sound & display:
• Touchscreen: To hear screen touches (click), touch
Audible selection.
Messages
To make text entry even easier, you can use features like
auto-complete, auto-correct, and auto-punctuate—touch
Settings > Language & keyboard > Swype or
>
Android Keyboard.
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility. See
“Hearing Aid Compatibility with Mobile Phones” on
page 64. You may also want to consult your hearing
health professional, who should be able to help you get
the best results.
Settings > Call settings >
>
Hearing aid compatible. Select Microphone to
• Settings: Touch
optimize your phone for microphone coupling, or
select Telecoil to optimize your phone for telecoil
coupling.
Tools
53
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
• Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
Refer to your TTY device guide for mode and usage
information.
Apps
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
Find it:
>
Market
Select a category or touch Menu
the app you want.
> Search to find
Tip: Choose your apps carefully, from trusted sites like
Market, as some may impact your phone’s
performance.
TTY
You can use your phone in TTY mode with standard
Settings > Call
teletype machines. Touch
>
settings > TTY and select the mode you need:
• TTY: Type and read text on your TTY device.
• TTY HCO: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your phone’s
speaker.
• TTY VCO: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
54
Tools
To unlock the screen, press Power/Lock
to the right.
Security
help keep your phone safe
. Then, drag
Set security lock
Quick start: Security
Find it:
>
Settings > Location & security
Location &settings
security settings
Bluetooth
Screen unlock
Touch to set up screen lock.
Lock screen with pattern, PIN, or password
Settings > Location & security >
• To turn the lock off, touch Set up screen lock > None.
• To change the password or lock pattern, touch Change
screen lock > Pattern, PIN, or Password.
SIM card lock
Set up SIM card lock
Touch to set up SIM card
lock.
Passwords
Visible passwords
Touch to view passwords.
Show password as you type
Device administration
Screen lock
Note: You can make emergency calls on a locked phone
(see “Emergency calls” on page 12).
Lock the screen in the following ways:
• Press Power/Lock
>
Security lock
• To set a password or an unlock pattern, that you need
to draw to unlock your screen, touch Set up screen
lock > Pattern, PIN, or Password.
12:00
Set up screen lock
Find it:
.
Forgot your pattern, PIN, or password?
When you set up your screen lock, you were asked to
choose two security questions.
If you forgot your pattern, PIN, or password, touch
Forgot password? and enter your security question
answer to unlock your phone. If you also forgot your
security question answer, touch Forgot answer?, and
enter your Gmail™ address and password.
Note: You will need to enter a new pattern, PIN, or
password after your phone is unlocked.
• Let the screen time out (don’t press or touch
anything).
Security
55
Lock your SIM
Update my phone
To lock your SIM (the next time you power up the phone
you will need to enter your SIM PIN), touch
Settings > Location & security > Set up SIM card
>
lock > Lock SIM card. Enter your SIM PIN code.
Stay up to date with the latest software for your phone.
You can check, download, and install updates using your
phone or your computer:
Caution: If you enter an incorrect PIN code three times,
your phone locks your SIM card and asks for your PIN
unlock code.
Change SIM PIN
To change your SIM PIN, touch
>
Settings >
Location & security > Set up SIM card lock > Change
SIM PIN.
Forgot your SIM PIN?
If you forget your SIM PIN, contact your service provider
to obtain your PIN unlock code. To unlock your SIM card,
enter the PIN unlock code when prompted.
• Using your phone:
You may get an automatic notification of an available
update on your phone. Follow the instructions to
download and install.
To manually check for updates, touch
>
Settings > About phone > System updates.
Your phone downloads any updates over your mobile
network. Remember, these updates can be quite
large (25MB or more) and may not be available in all
countries. If you don’t have an unlimited data plan, or
mobile network updates are not available in your
country, you can update using a computer.
• Using your computer:
On your computer, go to www.motorola.com/myi867
and check the “Software” links. If an update is
available, simply follow the installation instructions.
56
Update my phone
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as usual.
Reset
To reset your phone to factory settings and erase all the
Settings > Privacy
data on your phone, touch
>
> Master Clear.
Warning: All data on your phone will be deleted.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair (United States), where
you can select from a number of customer care options.
You can also contact the Motorola Customer Support
Center at 1-800-453-0920 (United States),
1-877-483-2840 (TTY, TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Troubleshooting
57
Safety, Regulatory & Legal
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage. Most
battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids can
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items, especially
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.
* Note: Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your mobile device can resist damage from these
conditions.
Battery Use & Safety
58
Safety, Regulatory & Legal
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at www.motorola.com/recycling
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
032375o
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
• Type, read, enter or review texts, emails, or any other written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart (in English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Supervise access for older children. Similar to a computer, if an older child does use
your mobile device, you may want to monitor their access to help prevent:
• Exposure to inappropriate apps or content.
• Improper use of apps or content.
• Loss of data.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Safety, Regulatory & Legal
59
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
032374o
Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
032376o
032375o
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
60
Safety, Regulatory & Legal
Symbol
Definition
For indoor use only.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
• Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at: www.motorola.com.
Two-Way Radio Operation
Your radio product has been designed and tested to comply with national and international
standards and guidelines regarding human exposure to RF electromagnetic energy, when
operated in the two-way mode (at the face, or at the abdomen when using an audio
accessory) at usage factors of up to 50% talk/50% listen.
Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), push the
PTT button. To receive calls, release the PTT button. Transmitting 50% of the time or less, is
important because this radio generates measurable RF energy only when transmitting (in
terms of measuring for standards compliance).
When using your radio product as a traditional two-way radio, hold the
radio product in a vertical position with the microphone 2.5 to 5
cm (1 to 2 inches) away from the lips.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances, your mobile device may cause
interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
Head SAR
iDEN 800/900 MHz, Wi-Fi, Bluetooth
0.67 W/kg
Body-worn SAR
iDEN 900 MHz, Wi-Fi, Bluetooth
0.59 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at www.motorola.com/rfhealth.
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) recommended by
international guidelines. The guidelines were developed by an independent scientific
organization (ICNIRP) and include a substantial safety margin designed to assure the safety
of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the ICNIRP guidelines for your device model are listed below:
Head SAR
iDEN 900 MHz, Wi-Fi, Bluetooth
0.44 W/kg
Safety, Regulatory & Legal
61
Body-worn SAR
iDEN 800 MHz, Wi-Fi, Bluetooth
0.44 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at www.motorola.com/rfhealth.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
FCC Notice
62
Safety, Regulatory & Legal
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Industry Canada Notice to Users
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with
Canadian ICES-003.
Industry Canada Notice
Software Notices
Warning against unlocking the bootloader or altering a product's operating system
software: Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information: You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.
Software Copyright Notice
Location Services
The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
GPS & AGPS
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Navigation
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
• Applications and updates—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
• Other information your device may transmit—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at privacy@motorola.com, or contact
your service provider.
Privacy & Data Security
Safety, Regulatory & Legal
63
Use & Care
Recycling
To care for your Motorola mobile device, please observe the following:
Recycling
Use & Care
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only).
There is no special handling required by consumers.
shock and vibration
Don’t drop your mobile device.
Hearing Aid Compatibility with Mobile
Phones
Perchlorate Label
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
Hearing Aid Compatibility
protection
To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.
64
Safety, Regulatory & Legal
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Software Copyright
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
Software Copyright Notice
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com (in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages used
in those applications.
OSS Information
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Export Law
Safety, Regulatory & Legal
65
Product Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Registration
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States), where you can select from a number
of customer care options. You can also contact the Motorola Customer Support Center at
1-800-453-0920 (United States), 1-877-483-2840 (TTY, TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
66
Safety, Regulatory & Legal
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com.
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Warranty
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone ("Product") against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer ("Warranty Period").
Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c) Damage caused by use with non-Motorola products. Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e) Unauthorized Service or Modification. Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way,
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f) A product or part that has been modified in any manner without the written
permission of Motorola. Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any communication
service or network you subscribe to or use with the Products.
(i) All software, including operating system software, third-party software,
applications, and all other software of any kind. Software distributed by Motorola is
provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
Safety, Regulatory & Legal
67
What Other Limitations are There?
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
68
Safety, Regulatory & Legal
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS.
• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1 (800) 453-0920 (United States)
1 (877) 483-2840 (TTY, TDD United States for hearing impaired)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google
Finance, Google Places, Google Maps Navigation Beta, Google Calendar, Android and
Android Market are trademarks of Google, Inc. All other product or service names are the
property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola Model i867
Manual Number: NNTN9213A
Safety, Regulatory & Legal
69
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