42w9645

42w9645
ThinkPad®
Safety and Warranty Guide
Note
Please read important safety information first.
Includes:
v Important safety information
v Operating environment and other important notices
v Warranty information
ThinkPad®
Safety and Warranty Guide
Note
Before using the product, be sure to read Chapter 1, “Important safety information,” on page 1 first.
First Edition (March 2007)
© Copyright Lenovo 2007. All rights reserved.
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED
RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo
Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this
Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer
Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14
(Alternate III).
Contents
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Chapter 1. Important safety information
Conditions that require immediate action
Safety guidelines . . . . . . . . .
Service and upgrades . . . . . .
Power cords and power adapters . .
Extension cords and related devices .
Plugs and outlets . . . . . . . .
Power supply statement . . . . .
External devices . . . . . . . .
Batteries . . . . . . . . . . .
Rechargeable battery notice . . . .
Lithium coin cell battery notice . . .
Heat and product ventilation . . .
CD and DVD drive safety . . . .
Electrical current safety information .
Modem safety information . . . .
© Copyright Lenovo 2007
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Laser compliance statement . . .
Liquid crystal display (LCD) notice
Using headphones or earphones .
Additional safety information . .
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Chapter 2. Operating environment and
other important notices . . . . .
Operating environment . . . . . .
Static electricity prevention . . . . .
Cleaning and maintenance . . . . .
Data safety . . . . . . . . . .
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Chapter 3. Warranty information . . . . 19
Lenovo Limited Warranty . . . . . . . 19
Warranty Information . . . . . . . . 23
Guarantee supplement for Mexico . . . . 24
Trademarks . . . . . . . . . . . . 25
iii
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ThinkPad® Safety and Warranty Guide
Read first
When your computer is turned on or the battery is
charging, the base, the palm rest, and some other
parts may become hot. Avoid keeping your hands,
your lap, or any other part of your body in contact
with a hot section of the computer for any extended
length of time. When you use the keyboard, avoid
keeping your palms on the palm rest for a
prolonged period of time.
Your computer generates some heat during normal
operation. The amount of heat depends on the
amount of system activity and the battery charge
level. Extended contact with your body, even
through clothing, could cause discomfort or even a
skin burn. Periodically take breaks from using the
keyboard by lifting your hands from the palm rest;
and be careful not to use the keyboard for any
extended length of time.
When the ac adapter is connected to an electrical
outlet and your computer, it generates heat. Do not
place the adapter in contact with any part of your
body while using it. Never use the ac adapter to
warm your body. Extended contact with your body,
even through clothing, may cause a skin burn.
© Copyright Lenovo 2007
v
Read first
Route the cables of an ac adapter, a mouse, a
keyboard, a printer, or any other electronic device,
or communication lines, so that they cannot be
walked on, tripped over, pinched by your computer
or other objects, or in any way subjected to
treatment that could disturb the operation of your
computer. Applying strong force to the cables may
damage or break them.
Before moving your computer, do one of the
following: turn it off, press Fn+F4 to put it in sleep
(standby) mode, or press Fn+F12 to put it in
hibernation mode.
Before moving the computer, make sure that the
power on indicator is off. This will help to prevent
damage to the hard disk drive, and possible loss of
data.
Do not drop, bump, scratch, twist, hit, vibrate, push
or place heavy objects on your computer, display, or
external devices.
Use a quality carrying case that provides adequate
cushion and protection. Do not pack your computer
in a tightly packed suitcase or bag.
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ThinkPad® Safety and Warranty Guide
Read first
Place liquids away from your computer to avoid
spills, and keep your computer away from water to
avoid the danger of electrical shock.
Read first
vii
Read first
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ThinkPad® Safety and Warranty Guide
Chapter 1. Important safety information
Note
Please read important safety information first.
This information can help you safely use your notebook personal computer.
Follow and retain all information included with your computer. The
information in this document does not alter the terms of your purchase
agreement or the Lenovo™ Limited Warranty. For more information, see
Chapter 3, “Warranty information,” on page 19.
Customer safety is important. Our products are developed to be safe and
effective. However, personal computers are electronic devices. Power cords,
power adapters, and other features can create potential safety risks that can
result in physical injury or property damage, especially if misused. To reduce
these risks, follow the instructions included with your product, observe all
warnings on the product and in the operating instructions, and review the
information included in this document carefully. By carefully following the
information contained in this document and provided with your product, you
can help protect yourself from hazards and create a safer computer work
environment.
Note: This information includes references to power adapters and batteries. In
addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a
product, this information applies to your product. In addition,
computer products contain a coin-sized internal battery that provides
power to the system clock even when the computer is unplugged, so
the battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product
damage is serious enough that the product should not be used again until it
has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner.
Or, they might indicate a potential safety issue. However, do not take risks
© Copyright Lenovo 2007
1
or attempt to diagnose the situation yourself. Contact the Customer Support
Center for further guidance. For a list of Service and Support phone
numbers, see http://www.lenovo.com/support/phone
Frequently inspect your computer and its components for damage or wear
or signs of danger. If you have any question about the condition of a
component, do not use the product. Contact the Customer Support Center or
the product manufacturer for instructions on how to inspect the product
and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if
you have any safety concerns with your product, stop using the product and
unplug it from the power source and telecommunication lines until you can
speak to the Customer Support Center for further guidance.
v Power cords, plugs, power adapters, extension cords, surge protectors, or
power supplies that are cracked, broken, or damaged.
v Signs of overheating, smoke, sparks, or fire.
v Damage to a battery (such as cracks, dents, or creases), discharge from a
battery, or a buildup of foreign substances on the battery.
v A cracking, hissing or popping sound, or strong odor that comes from the
product.
v Signs that liquid has been spilled or an object has fallen onto the computer
product, the power cord or power adapter.
v The computer product, power cord, or power adapter has been exposed to
water.
v The product has been dropped or damaged in any way.
v The product does not operate normally when you follow the operating
instructions.
Note: If you notice these conditions with a product (such as an extension
cord) that is not manufactured for or by Lenovo, stop using that
product until you can contact the product manufacturer for further
instructions, or until you get a suitable replacement.
Safety guidelines
Always observe the following precautions to reduce the risk of injury and
property damage.
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ThinkPad® Safety and Warranty Guide
Service and upgrades
CAUTION
Do not attempt to service a product yourself unless instructed to do so by the
Customer Support Center or your documentation. Only use a service provider who
is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer.
Upgrades typically are referred to as options. Replacement parts
approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with
instructions when it is appropriate for customers to install options or
replace CRUs. You must closely follow all instructions when installing
or replacing parts. The Off state of a power indicator does not
necessarily mean that voltage levels inside a product are zero. Before
you remove the covers from a product equipped with an ac power
cord, always make sure that the power is turned off and that the
product is unplugged from any power source. For more information on
CRUs, see "Customer Replaceable Units (CRUs)" in Service and
Troubleshooting Guide that came with your computer. If you have any
questions or concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord
has been disconnected, the following warnings are required for your safety.
DANGER
Hazardous moving parts. Keep fingers and other body parts away.
Chapter 1. Important safety information
3
CAUTION
Before replacing any CRUs, turn off the computer and wait three to five minutes to
let the computer cool before opening the cover.
Power cords and power adapters
DANGER
Use only the power cords and power adapters supplied by the product
manufacturer. The power cord and power adapter are intended for use with this
product only. They should never be used with any other product.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G,
0.75 mm2, or better. For other countries, the suitable types shall be used
accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack, or crimp. This can
present a safety hazard.
Always route power cords or any other cables so that they will not be walked on,
tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave
your power cord or power adapter near sinks, tubs, toilets, or on floors that are
cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the
power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a
power adapter, which can eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows
signs of overheating (such as deformed plastic) at the ac input or anywhere on the
power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
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ThinkPad® Safety and Warranty Guide
Extension cords and related devices
DANGER
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment
appears to be damaged or corroded, do not use the outlet until it is replaced by a
qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that
draw large amounts of electricity; otherwise, unstable voltage might damage your
computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the
product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
Chapter 1. Important safety information
5
Power supply statement
DANGER
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
External devices
CAUTION
Do not connect or disconnect any external device cables other than USB and 1394
cables while the computer power is on; otherwise, you might damage your
computer. To avoid possible damage to attached devices, wait at least five seconds
after the computer is shut down to disconnect external devices.
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ThinkPad® Safety and Warranty Guide
Batteries
DANGER
Personal computers manufactured by Lenovo contain a coin cell battery to provide
power to the system clock. In addition, many mobile products, such as notebook
computers, utilize a rechargeable battery pack to provide system power when in
portable mode. Batteries supplied by Lenovo for use with your product have been
tested for compatibility and should only be replaced with approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in
a discharged state.
Chapter 1. Important safety information
7
Rechargeable battery notice
DANGER
Do not attempt to disassemble or modify the battery pack. Attempting to do so can
cause an explosion, or liquid leakage from the battery pack. A battery pack other
than the one specified by Lenovo, or a disassembled or modified battery pack is
not covered by the warranty.
If the rechargeable battery pack is incorrectly replaced, there is danger of an
explosion. The battery pack contains a small amount of harmful substances. To
avoid possible injury:
v Replace only with a battery of the type recommended by Lenovo.
v Keep the battery pack away from fire.
v Do not expose it to water or rain.
v Do not attempt to disassemble it.
v Do not short-circuit it.
v Keep it away from children.
v Do not drop the battery pack.
Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations.
The battery pack should be stored at room temperature, charged to approximately
30 to 50% of capacity. We recommend that battery pack be charged about once per
year to prevent overdischarge.
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ThinkPad® Safety and Warranty Guide
Lithium coin cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
When replacing the lithium coin cell battery, use only the same or an equivalent
type that is recommended by the manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
Products containing CR (manganese dioxide) lithium coin cell batteries may
contain perchlorate.
Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Chapter 1. Important safety information
9
Heat and product ventilation
DANGER
Computers, ac adapters, and many accessories can generate heat when turned on
and when batteries are charging. Notebook computers can generate a significant
amount of heat due to their compact size. Always follow these basic precautions:
v When your computer is turned on or the battery is charging, the base, the palm
rest, and some other parts may become hot. Avoid keeping your hands, your lap,
or any other part of your body in contact with a hot section of the computer for
any extended length of time. When you use the keyboard, avoid keeping your
palms on the palm rest for a prolonged period of time. Your computer generates
some heat during normal operation. The amount of heat depends on the amount
of system activity and the battery charge level. Extended contact with your body,
even through clothing, could cause discomfort or even a skin burn. Periodically
take breaks from using the keyboard by lifting your hands from the palm rest;
and be careful not to use the keyboard for any extended length of time.
v Do not operate your computer or charge the battery near flammable materials or
in explosive environments.
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
Never block, cover, or disable these features.
v When the ac adapter is connected to an electrical outlet and your computer, it
generates heat. Do not place the adapter in contact with any part of your body
while using it. Never use the ac adapter to warm your body. Extended contact
with your body, even through clothing, may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
v Keep the cover closed whenever the computer is plugged in.
v Regularly inspect the outside of the computer for dust accumulation.
v Remove dust from vents and any perforations in the bezel. More frequent
cleanings might be required for computers in dusty or high-traffic areas.
v Do not restrict or block any ventilation openings.
v Do not operate your computer inside furniture, as this might increase the risk of
overheating.
v Airflow temperatures into the computer should not exceed 35° C (95° F).
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ThinkPad® Safety and Warranty Guide
CD and DVD drive safety
DANGER
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD drive is in use. To protect against possible injury due to this
situation, and to reduce the risk of damage to your computer, do the following:
v Always store CD/DVD discs in their original packaging.
v Always store CD/DVD discs out of direct sunlight and away from direct heat
sources.
v Remove CD/DVD discs from the computer when not in use.
v Do not bend or flex CD/DVD discs, or force them into the computer or their
packaging.
v Check CD/DVD discs for cracks before each use. Do not use cracked or damaged
discs.
Chapter 1. Important safety information
11
Electrical current safety information
DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
v Do not use your computer during a lightning storm.
v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v Whenever possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, battery pack, and all the cables before you
open the device covers, unless instructed otherwise in the installation and
configuration procedures.
v Do not use your computer until you have closed the cover. Never use the
computer when the cover is open.
v Connect and disconnect cables as described in the following procedures when
installing, moving, or opening covers on this product or attached devices.
To
1.
2.
3.
4.
5.
connect:
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlets.
Turn devices ON.
To
1.
2.
3.
4.
disconnect:
Turn everything OFF.
First, remove power cords from outlets.
Remove signal cables from connectors.
Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle before
installing all other electrical cables connected to the ThinkPad® computer.
The power cord may be reconnected to the wall outlet or receptacle only after all
other electrical cables have been connected to the computer.
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ThinkPad® Safety and Warranty Guide
Modem safety information
DANGER
To reduce the risk of fire, use only No. 26 AWG or larger (thicker)
telecommunication line cord.
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions as the following:
v Do not connect the cable to or disconnect it from the telephone outlet on the
wall during a lightning storm.
v Do not install telephone jacks in wet locations. Do not use your computer near
water.
v Do not touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
v Use caution when installing or modifying telephone lines.
v Do not use your computer with the telephone cable connection during an
electrical storm. There may be a remote risk of electric shock from lightning.
v Do not use a telephone (other than a cordless type) during an electrical storm.
v Do not use the telephone to report a gas leak in the vicinity of the leak.
Laser compliance statement
Some personal computer models are equipped from the factory with a CD or
DVD drive. CD and DVD drives are also sold separately as options. CD and
DVD drives are laser products. The drive’s classification label (shown below)
is on the surface of the drive.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
KLASS 1 LASER APPARAT
Example of the label
Chapter 1. Important safety information
13
These drives are certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these
drives are certified to conform to the requirements of the International
Electrotechnical Commission (IEC) 60825-1 and CENELEC EN 60825-1 for
Class 1 laser products.
Class 1 laser products are not considered hazardous. The design of the laser
system and the optical storage drive ensures that there is no exposure to laser
radiation above a Class 1 level during normal operation, user maintenance, or
servicing.
When a CD or DVD drive is installed, note the following handling
instructions.
DANGER
Use of controls, adjustments, or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Do not remove the drive covers. Removing the covers of the CD or DVD drive
could result in exposure to hazardous laser radiation. There are no serviceable
parts inside the CD or DVD drive.
Some CD and DVD drives contain an embedded Class 3A or Class 3B laser
diode. Note the following statement.
DANGER
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
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ThinkPad® Safety and Warranty Guide
Liquid crystal display (LCD) notice
CAUTION
The fluorescent lamp in the liquid crystal display (LCD) contains mercury. Do
not put it in trash that is disposed of in landfills. Dispose of it as required by
local ordinances or regulations.
The LCD is made of glass, and rough handling or dropping the computer can
cause the LCD to break. If the LCD breaks and the internal fluid gets into your
eyes or on your hands, immediately wash the affected areas with water for at
least 15 minutes; if any symptoms are present after washing, get medical care.
Using headphones or earphones
If your computer has both a Headphone connector and an Audio-out
connector, always use the headphone connector for headphones (also called a
headset) or earphones.
Excessive use of headphones or earphones for a long period of time at high
volume can be dangerous if the headphones or earphones do not comply with
specifications of EN 50332-2. The EN 50332-2 specification limits audio devices
to 100 dB sound pressure to help protect against hearing loss.
If your Lenovo computer came with headphones or earphones, the
headphones or earphones comply with the specifications of EN 50332-2. Use
of different headphones or earphones that do not comply with EN 50332-2 can
be dangerous.
Additional safety information
DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children
to avoid danger of suffocation.
Chapter 1. Important safety information
15
Notice for Tablet PC users
Safety Notice for users in Australia:
DANGER
Do not connect phone line while using tablet mode.
Notice for users in the U.S.A.
Many PC products and accessories contain cords, cables or wires, such as
power cords or cords to connect the accessory to a PC. If this product has
such a cord, cable or wire, then the following warning applies:
WARNING
Handling the cord on this product or cords associated with accessories sold with
this product will expose you to lead, a chemical known to the State of California
to cause cancer, and birth defects or other reproductive harm. Wash hands after
handling.
Save these instructions.
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ThinkPad® Safety and Warranty Guide
Chapter 2. Operating environment and other important
notices
Operating environment
The optimal environment in which to use your computer is 10°C-35°C
(50°F-95°F) with humidity ranging between 35% and 80%. If your computer is
stored or transported in temperatures less than 10°C (50°F), allow the cold
computer to rise slowly to an optimal operating temperature of 10°C-35°C
(50°F-95°F) before use. This process could take two hours in extreme
conditions. Failure to allow your computer to rise to an optimal operating
temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without
direct exposure to sunshine.
Keep electrical appliances such as an electric fan, radio, high-powered
speakers, air conditioner, and microwave oven away from your computer
because the strong magnetic fields generated by these appliances can damage
the monitor and data on the hard disk drive.
Do not place any beverages on top of or beside the computer or other
attached devices. If liquid is spilled on or in the computer or an attached
device, a short circuit or other damage might occur.
Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer
components and options. Improper handling of static-sensitive parts can cause
damage to the part. When you unpack an option or CRU, do not open the
static-protective package containing the part until the instructions direct you
to install it.
When you handle options or CRUs, or perform any work inside the computer,
take the following precautions to avoid static-electricity damage:
v Limit your movement. Movement can cause static electricity to build up
around you.
v Always handle components carefully. Handle adapters, memory modules,
and other circuit boards by the edges. Never touch exposed circuitry.
© Copyright Lenovo 2007
17
v Prevent others from touching components.
v When you install a static-sensitive option or CRU, touch the
static-protective package containing the part to a metal expansion-slot cover
or other unpainted metal surface on the computer for at least two seconds.
This reduces static electricity in the package and your body.
v Whenever possible, remove the static-sensitive part from the
static-protective packaging and install the part without setting it down.
When this is not possible, place the static-protective packaging on a smooth,
level surface and place the part on it.
v Do not place the part on the computer cover or other metal surface.
Cleaning and maintenance
Keep your computer and workspace clean. Shut down the computer and then
disconnect the power cord before cleaning the computer. Do not spray any
liquid detergent directly on the computer or use any detergent containing
flammable material to clean the computer. Spray the detergent on a soft cloth
and then wipe the computer surfaces.
Data safety
Do not delete unknown files or change the name of files or directories that
were not created by you; otherwise, your computer software might fail to
work. Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data. It is your
responsibility to ensure that you have adequate protection in the form of
firewalls, antivirus software, and anti-spyware software and keep this
software up to date.
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ThinkPad® Safety and Warranty Guide
Chapter 3. Warranty information
Lenovo Limited Warranty
L505-0010-00 09/2006
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for
your own use and not for resale. This warranty may sometimes be referred to as the
″Statement of Limited Warranty″ (SOLW) in other documents from Lenovo.
What this Warranty Covers
Lenovo warrants that each hardware product is free from defects in materials and
workmanship under normal use during the warranty period. The warranty period for the
product starts on the original date of purchase specified on your invoice unless Lenovo
informs you otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled “Warranty Information”
on page 23.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED
IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON
DURATION MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or an approved service provider. Each of them is
referred to as a ″Service Provider.″ A list of Service Providers and their telephone numbers is
available at http://www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from location to
location. Charges may apply outside a Service Provider’s normal service area. Contact a local
Service Provider for location-specific information.
© Copyright Lenovo 2007
19
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem determination and
resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the telephone
or through remote assistance. Your Service Provider may direct you to download and install
designated software updates.
Some problems can be resolved with a replacement part that you install yourself (such as
keyboard, mouse, speaker, memory, hard disk drive, or port replicator), called a ″Customer
Replaceable Unit″ or ″CRU.″ If so, your Service Provider will ship the CRU to you for you to
install.
If your problem cannot be resolved over the telephone or remotely, through your application
of software updates, or with a CRU, your Service Provider will arrange for service under the
type of warranty service designated for the product under the section titled “Warranty
Information” on page 23.
If your Service Provider determines that it is unable to repair your product, your Service
Provider will replace it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your product,
your sole remedy is to return the product to your place of purchase or to Lenovo and your
purchase price will be refunded.
Exchange of a Product or Part
When the warranty service involves the exchange of a product or part, the item your Service
Provider replaces becomes Lenovo’s property and the replacement becomes yours. All
removed items must be genuine and unaltered. The replacement may not be new, but will be
in good working order and at least functionally equivalent to the item replaced. The
replacement assumes the warranty status of the replaced item.
Before your Service Provider exchanges a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not under warranty
service;
2. ensure that the product is free of any legal obligations or restrictions that prevent its
exchange; and
3. obtain authorization from the owner to have your Service Provider service a product that
you do not own.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
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ThinkPad® Safety and Warranty Guide
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient, free, and
safe access to your facilities to permit the terms of this warranty to be fulfilled; and
4. ensure that all information about identified or identifiable individuals (″Personal Data″) is
deleted from the product or that, with respect to any remaining Personal Data you did not
delete, you are in compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process information
about your warranty issue and your contact information, including name, phone numbers,
address, and e-mail address. Lenovo will use this information to perform service under this
warranty and to improve our business relationship with you, such as to conduct internal
reviews of the efficiency of the warranty service we provide to you. We may contact you to
inquire about your satisfaction regarding our warranty service or to notify you about any
product recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to entities acting on our
behalf. We also may disclose it where required by law or legal authorities to do so.
What this Warranty Does not Cover
This warranty does not cover the following:
v uninterrupted or error-free operation of a product;
v loss of, or damage to, your data;
v any software programs, whether provided with the product or installed subsequently;
v failure or damage resulting from misuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, or improper maintenance by you;
v any third party products, including those that Lenovo may procure and provide with or
integrate into the Lenovo product at your request; and
v any technical or other support, such as assistance with ″how-to″ questions and those
regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on the product or its
parts.
Limitation of Liability
Lenovo is responsible for loss of, or damage to, your product only while it is 1) in your
Service Provider’s possession or 2) in transit in those cases in which the Service Provider is
responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data including
confidential, proprietary, or personal data contained in a product. You should remove and/or
backup all such information from the product prior to its service or return.
Chapter 3. Warranty information
21
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you
may be entitled to recover damages from Lenovo. In each such instance, regardless of the
basis on which you are entitled to claim damages from Lenovo (including fundamental
breach, negligence, misrepresentation, or other contract or tort claim), except and to the extent
that liability cannot be waived or limited by applicable laws, Lenovo is liable for no more
than the amount of actual direct damages suffered by you, up to the amount you paid for the
product. This limit does not apply to damages for bodily injury (including death) and damage
to real property and tangible personal property for which Lenovo is required by law to be
liable.
This limit also applies to Lenovo’s suppliers, resellers, and your Service Provider. It is the
maximum for which Lenovo, its suppliers, resellers, and your Service Provider are collectively
responsible.
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS, OR SERVICE
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OF,
OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, INCLUDING
LOST PROFITS, BUSINESS REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Dispute Resolution
If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or Sri Lanka,
disputes arising out of or in connection with this warranty shall be finally settled by
arbitration held in Singapore and this warranty shall be governed, construed and enforced in
accordance with the laws of Singapore, without regard to conflict of laws. If you acquired the
product in India, disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be held in
accordance with the Arbitration Rules of Singapore International Arbitration Center (″SIAC
Rules″) then in effect. Arbitration in India shall be held in accordance with the laws of India
then in effect. The arbitration award shall be final and binding for the parties without appeal
and shall be in writing and set forth the findings of fact and the conclusions of law. All
arbitration proceedings shall be conducted, including all documents presented in such
proceedings, in the English language, and the English language version of this warranty
prevails over any other language version in such proceedings.
Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO
JURISDICTION. YOU ALSO MAY HAVE OTHER RIGHTS UNDER APPLICABLE LAW
OR WRITTEN AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY
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ThinkPad® Safety and Warranty Guide
AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER
NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: Lenovo Warranty &
Service Quality Dept., PO Box 19547, Inverkip Road, Greenock, Scotland PA16 9WX. Service
under this warranty for Lenovo hardware products purchased in EEA countries may be
obtained in any EEA country in which the product has been announced and made available
by Lenovo.
This Lenovo Limited Warranty is available in other languages at http://www.lenovo.com/
warranty.
Warranty Information
The warranty period may vary by country or region and is specified in Appendix A of the
Service and Troubleshooting Guide that came with your computer.
If required, your Service Provider will provide repair or exchange service depending on the
type of warranty service specified for your product and the available service. Scheduling of
service will depend upon the time of your call, parts availability, and other factors.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides
warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as required
by law); and
b. parts only, on an exchange basis, in the second and third years of the warranty period.
Your Service Provider will charge you for any labor provided in performance of the repair or
replacement(s) in the second and third year of warranty period.
Types of Warranty Service
1. Customer Replaceable Unit (″CRU″) Service
Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most
CRUs are easy to install whereas others may require some technical skill and tools. CRU
information and replacement instructions are shipped with your product and are available
from Lenovo at any time upon request. You may request that a Service Provider install some
CRUs under one of the other types of warranty service designated for your product.
Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility.
Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU
must be returned. When return is required, 1) return instructions, a prepaid return shipping
label, and a container are included with the replacement CRU, and 2) you may be charged for
Chapter 3. Warranty information
23
the replacement CRU if your Service Provider does not receive the defective CRU within
thirty (30) days of your receipt of the replacement.
2. On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at
your location. You must provide a suitable working area to allow disassembly and reassembly
of the Lenovo product. For some products, certain repairs may require your Service Provider
to send the product to a designated service center.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated
service center, with shipping arranged by your Service Provider. You are responsible for
disconnecting the product. A shipping container will be provided to you for you to return
your product to a designated service center. A courier will pick up your product and deliver it
to the designated service center. Following its repair or exchange, the service center will
arrange the return delivery of the product to you.
4. Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a
designated service center, with delivery or shipping arranged by you. You are responsible to
deliver or mail, as your Service Provider specifies, (prepaid unless specified otherwise) the
product suitably packaged to a designated location. After the product has been repaired or
exchanged, it will be made available for your collection. Failure to collect the product may
result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the
product will be returned to you at Lenovo’s expense, unless your Service Provider specifies
otherwise.
Guarantee supplement for Mexico
This supplement is considered part of Lenovo's Limited Warranty and shall be effective solely
and exclusively for products distributed and commercialized within Territory of the Mexican
United States. In the event of a conflict, the terms of this supplement shall apply.
All software programs preinstalled in the equipment shall only have a thirty- (30) day
guarantee for installation defects from the date of purchase. Lenovo is not responsible for the
information in such software programs and/or any additional software programs installed by
you or installed after purchase of the product.
Services not chargeable to the guarantee shall be charged to the final user, prior an
authorization.
In the event that warranty repair is required please see http://www.lenovo.com/support/
phone for a list of Service and Support phone numbers. Should no Authorized Service Center
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ThinkPad® Safety and Warranty Guide
exist in your city, location or within 70 kilometers of your city or location, the guarantee
includes any reasonable delivery charges related to the transportation of the product to our
nearest Authorized Service Center. Please call the nearest Authorized Service Center to obtain
the necessary approvals or information concerning the shipment of the product and the
shipment address.
To obtain a list of Authorized Service Centers, please visit:
http://www.lenovo.com/mx/es/servicios
Manufactured by:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Col. Club de Golf Atlas
El Salto, Jalisco, México
C.P. 45680,
Tel. 01-800-3676900
Marketed by:
Lenovo Mexico S de RL de CV
Av. Santa Fe 505, Piso 15
Col. Cruz Manca
Cuajimalpa, México, DF
CP 05349
Tel: 55-5000-8500
Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
ThinkPad
Other company, product, or service names may be trademarks or service
marks of others.
Chapter 3. Warranty information
25
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ThinkPad® Safety and Warranty Guide
Part Number: 42W9645
Printed in China
(1P) P/N: 42W9645
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