Ballard TV | Remote Control and DVR | Remote Control and DVR User Guide

Remote Control and DVR User Guide
Remote Control
and
DVR User Guide
We hope you enjoy your Ballard TV Video Service. If you have any
questions or need any additional information, please contact us.
Ballard Telephone Coop.
P.O. Box 209 - 159 W. 2nd Street - La Center, KY 42056
270-665-5186 - Email: baltel@brtc.net - www.brtc.net
CONTENTS
Changing Volume and Channel...................................................... 2
Selecting the TV Guide.................................................................... 3
Recording a specific program.......................................................... 6
Scheduling to record a program..................................................... 7
Watching a recorded program......................................................... 8
Creating Favorites.......................................................................... 10
Selecting Favorites......................................................................... 12
Caller ID on TV.............................................................................. 13
Search Feature............................................................................... 14
Whole Home DVR.......................................................................... 15
Remote Scheduling........................................................................ 15
Program the Remote to a new TV................................................. 16
Remote Control Function Definitions.......................................... 17
Remote Control and
DVR User Guide
CHANGING VOLUME LEVELS AND CHANNELS
1.
To adjust your program’s volume, use the volume control labeled VOL
on the left of the remote. To navigate through channels, use the control
labeled CH on the right as shown in Figure 1.
Figure 1
NOTE: If there are channels that have no sound or the sound is in Spanish,
select the ‘B’ button on your remote. Not all TV’s will auto program to the
remote control supplied with your set-top box.
Please contact us at 270-665-5186 for help with programming for your TV. If we
are unable to program to your TV, you will need to use the remote that came
with your TV to adjust the volume.
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Remote Control and
DVR User Guide
SELECTING THE GUIDE
1.
Press the Menu button on your remote to access the main menu. You
may also press the Guide button on your remote as shown in Figure 2.
2.
After you press the Menu button, your
menu will appear at the top of the
screen as seen in Figure 3.
Menu
Guide
Figure 2
Figure 3
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Remote Control and
DVR User Guide
3.
When the Guide is highlighted,
press the OK/SEL button on your
remote to access as shown in
Figure 4.
OK/Sel
4.
Once you have selected the
Guide, your screen should appear
similar to Figure 5.
Figure 4
Figure 5
NOTE: In the upper-left hand corner of the guide one of five buttons will be
displayed: All, Subscribed, SD, HD, or Favorites. The All guide button allows
for all of the channels offered by Ballard TV to be displayed. The Subscribed
button will only display the channels that you have in the TV package you have
purchased. The SD button will only display SD channels. The HD button will
only display the HD channels. The Favorites tab will display only channels that
you have designated as favorites.
When you exit the guide, the tab you were on last will be saved for the next time
you select the guide. As a reminder to view all the channels, you must be on the
tab marked “All”.
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Remote Control and
DVR User Guide
5.
Once you are viewing the guide, the arrow keys around the OK/SEL
button will be your means of navigation. The ‘+’ and ‘-’ buttons under
Day allows you to scroll up or down for the next 12 hours. The ‘+’ and
‘-’ under the Page button allows you to scroll up or down a page at a
time. Refer to Figure 6.
RECORDING OPTIONS
1.
If you press OK/SEL when a future
program is highlighted, an option
menu will appear such as Figure 7.
2.
From this option menu use the
arrow keys and the OK button to
select which option you would like
to choose.
+&Figure 6
Figure 7
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Remote Control and
DVR User Guide
RECORDING A SPECIFIC PROGRAM
1.
To record a specific program out of the Guide, re-enter the Guide as we
did in “Selecting the Guide.”
2.
Follow those steps again until you reach the menu displayed in Figure
7.
3.
Once at this menu, you have two options to record: Record Program
and Record Series.
4.
When selecting Record Program, you are selecting to record that
individual episode. When you select Record Series, you are electing to
record every occurrence of that program from that point on.
NOTE: In order to have the option to Record Series, you MUST select a
reoccurring program. This will not work on programs with inconsistent
airtimes.
5.
If you return to the Guide, and find the program you selected to record,
you will notice one of the two symbols on the Guide program (Figure 8:
Record Program, and Figure 9: Record Series).
Figure 8
Figure 9
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Remote Control and
DVR User Guide
SCHEDULING TO RECORD
1.
To record a program, access the Record/DVR menu to begin the same
way you previously accessed the Guide. Refer back to Figure 3. When
you have accessed the main menu again, use your right arrow key to
highlight the DVR box and push OK.
2.The DVR menu will appear on the left side of your screen as shown in
Figure 10.
Figure 10
3.
This menu is very helpful if you wish to schedule to record programs.
a. To do this, use your down arrow key to scroll down and select
Schedule Event and push OK.
b. The menu in Figure 11 will appear on your screen. This allows you
to select and change your scheduling options.
Figure 11
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Remote Control and
DVR User Guide
NOTE: The channel that you were watching before you entered the
menu will automatically be selected in the Channel section under
Schedule Event. To change it, use your arrow keys to highlight it and
push OK on your remote to scroll between channels. Repeat for any of
the other options on the screen.
a. Once you have selected the appropriate options, scroll down again
and highlight the OK option and press OK on your remote.
b. You are now scheduled to record.
3.
To see what you have selected to record, navigate back to the DVR Menu
and select the To Record icon. From here, you can see everything that
you are scheduled to record.
WATCHING A RECORDED PROGRAM
1.
To watch a program that you have previously recorded, follow the steps
we discussed earlier to enter the DVR menu.
2.
Once you have entered the menu, highlight the Recordings option as
seen below in Figure 12, and push OK on the remote.
Figure 12
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Remote Control and
DVR User Guide
3.
Next, you will see a list of all the programs you have recorded to the
right of the DVR menu as show in Figure 13. To watch any of these,
use your arrow keys to scroll between them. When you have found the
program you would like to watch, push OK on your remote.
Figure 13
4.
When you select the program you want, another option menu, Choose
an Action, will appear with four options: Play Recording, Lock, Delete
Recording, and Cancel (As shown in Figure 14.)
Figure 14
5.
To play the Recording, make certain that Play Recording is highlighted as
above and push OK on your remote.
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Remote Control and
DVR User Guide
CREATE AND EDIT FAVORITES
1.
To create a list of favorite channels select Menu from the remote and
highlight the Favorites button as shown in Figure 15.
Figure 15
2.
Once the Favorites button is highlighted select the OK button from the
remote, the options screen will display as shown in Figure 16.
Figure 16
3.
To create a list of favorite channels, select the Create button. See Figure
16.
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Remote Control and
DVR User Guide
4.
Once the Create button has been highlighted, the following screen
displays as shown in Figure 17.
Figure 17
5.
Each person can create their own favorites list by creating their own
list name. Select the right arrow button from your remote and it will
highlight the Name box. See Figure 17. Select OK from your remote
and you will be able to add a name to your list.
6.
Once you have named your list, select the left arrow button and you
will be able to select any of the channels as a favorite. Highlight the
channel and select OK from the remote and it will be marked as a
favorite as shown in Figure 18.
Figure 18
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Remote Control and
DVR User Guide
7.
Once you have selected all the channels that you want as a favorite,
select the Right Arrow button from your remote and it will highlight the
Update button. Refer back to Figure 18. Select OK from the remote and
the favorites list will be saved.
USING THE FAVORITES LIST
1.
To view your favorites list, select the Guide button until you see your
favorite’s list name in the upper left corner of guide. See figure 19.
At this point, you will only be able to select channels that are in your
favorites list. To see the entire Guide, select the Guide button until you
reach the tabs All or Subscribed. At this point you will be able to select
and watch any channel.
2.
To edit or delete favorites, select Menu then Favorites as shown in
Figure 15. Select the option needed and use the OK button to add or
delete channels. See Figure 20.
Figure 19
Figure 20
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Remote Control and
DVR User Guide
CALLER ID ON TV
1.
If you subscribe to Caller ID with Name with your local landline service
from BTC, your incoming calls will display on your TV screen.
2.
To view the log of calls, select the Menu and then select the My Library
tab. Refer to Figure 21.
Figure 21
3.
After you have selected the My Library tab, scroll down with the arrow
button and highlight Caller ID. All of your calls will display. See Figure
22. The individual calls can be selected. Once selected, the individual
calls can be deleted or all of the calls can be deleted.
Figure 22
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Remote Control and
DVR User Guide
SEARCH FEATURE
1.The Search feature allows you to search for specific shows. Select the
Menu button, then select Search. Refer to Figure 23.
Figure 23
2.
Once the Search button has been selected, the Search screen will open
and select the OK/SEL button. The keypad will display as shown in
Figure 24.
Figure 24
Figure 25
3.
Using the arrow keys, type the program you would like to search
and select Done. Then highlight Search and push the OK/SEL for the
system to search your request. If it finds the selection, it will display the
channel, name, date and time. Refer to Figure 25.
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Remote Control and
DVR User Guide
WHOLE HOME DVR
If you subscribe to our DVR service, you can watch your recordings on any
TV that has a BTV set-top box. You must subscribe to the Whole Home DVR
service for this feature to work. To watch recordings from your non-DVR
set-top boxes, access the Menu as described earlier to view your recorded
programs. HD programming can only be viewed with an HD set-top box.
REMOTE DVR SCHEDULING
With Ballard TV’s DVR service, you can schedule a program to record from
anywhere you have access to the internet!
1.
To schedule remotely, access our website at www.brtc.net and select the
tab ‘Ballard TV Scheduling’ or type into your browser the following link:
https://67.216.112.15/xTVSchedule. The sign in screen will then display.
Refer to Figure 26.
2.
Once you have entered your user
name and password, the screen in
Figure 27 will display.
3.
Select the Guide tab from the website
to remotely record programming.
The system will allow you to select
20 channels for remote scheduling.
See Figure 28. The channels can be
changed at anytime. Once the channels
have been selected, select the Go tab to
save your selections. These will be the
channels that display as your online
guide.
4.
To record a program, find the show
you would like to record and click
on that show. You will be allowed
to record one show or the series if
applicable. Refer to Figures 29 and
30.
5.The To Record tab allows you to view
all programs that are to be recorded.
This allows you to delete unwanted
programs that are currently scheduled
to record. Refer to Figure 31.
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Figure 26
Figure 27
Figure 28
Remote Control and
DVR User Guide
Figure 29
Figure 30
Figure 31
Figure 32
6.The Recordings tab allows you to view your recorded content. From this
tab you can delete programs you have already watched or are no longer
interested in. Refer to Figure 32.
7.
This is a free service if you subscribe to our DVR service! A user name
and password is required to access your account. To get your user name
and password, contact the office at 270-665-5186 or at baltel@brtc.net.
PROGRAM THE REMOTE TO A NEW TV
Follow these instructions if you connect a new TV to the set-top box. The TV
and set-top box must be powered on. Use the following instructions with the
remote provided with your set-top box:
1.
Press the TV button one time.
2.
Press and Hold the Setup button until the TV button blinks twice.
3.
Enter 991 from the number pad.
4.
Press the TV button once.
5.
Press and Hold the Channel + button until the TV powers off.
6.
Press and Hold the Channel - button until the TV powers on.
7.
Press Setup once and the remote should be programmed to work with
your new TV.
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Remote Control and
DVR User Guide
REMOTE CONTROL FUNCTION DEFINITIONS
a.
Device Selection: The TV button is used to power the TV on and off.
The Setup button is used to program the remote. The CBL button is
used to power the set-top box on and off.
b.
DVR Buttons: These buttons are used with the DVR feature to record,
stop, fast forward, rewind or pause programming. You can also utilize
the pause, rewind and forward for programming that you are watching
but not recording.
c.
Menu: This button is used to access the main menu.
d.
Navigation Controls: These buttons allow you to scroll between items
and selection items.
e.
Guide: This is to access the guide directly.
f.
Info: Displays information about the channel you are currently
watching. Selecting the INFO button twice will display more
information about the program.
g.
EXIT: allows you to exit from any current Menu.
h.
Volume: Adjust the volume of the TV.
i.
Channel: Changes the channel one at a time.
j.
Last/Mute: The Last button switches to previous channel being
watched. Mute button mutes the volume.
k.
Day/Page: These buttons allow you to navigate quickly through the
guide. You can skip forward by day or by the page of channels.
l.
Number Pad: Allows you to select by channel number directly.
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Remote Control and
DVR User Guide
Ballard TV Remote Control Guide
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NOTES
THANK YOU FOR CHOOSING BALLARD TV!
We hope you enjoy your TV service provided by your local Telecom Provider.
Please contact our office with any questions, concerns or troubles that may
develop from time to time. Our company contact information is listed below.
Telephone Number: 270-665-5186
Email: baltel@brtc.net
Business Office Address:
P.O. Box 209
159 West 2nd Street
LaCenter, KY 42506
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