Velocity | Cruz T103 | User guide | Velocity Cruz T103 User guide

Velocity Cruz T103 User guide
Official User Guide
Thanks for Choosing Velocity!
Thank you for purchasing a Velocity Micro CRUZ Tablet! We appreciate your business
and know you’ll love your brand new multimedia device. This guide is intended to help
you with initial setup of your device and to familiarize you with the Android operating
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Table of Contents
I. Getting Started
II. Hand Gestures
III. Your Home Screen
IV. Adding Widgets To Your Home Screen
V. Connecting to Wi-Fi
VI. Email Setup
VII. Saving Battery Life
VIII. SD Cards
IX. Device Storage and ASTRO
X. Transferring Files
XI. File Formats
XII. Preloaded Apps
XIII. Buying eBooks
XIV. Reading 3rd Party eBooks
XV. Playing Media
XVI. Flash and Youtube
XVII. Installing Apps
XVIII. System Requirements
XIX. Open Source License
XX. Cruz Support and Registration
XXI. Contact Info
I. Getting Started
Device Exterior:
I. Getting Started (cont’d)
A. Status Bar
A white strip along the top of the screen displaying alerts, Wi-Fi strength, battery life, and the
current time.
B. Widget Area
Your Home-screen has a designated area for widgets, which are basically “applications” that
have functionality and accessibility directly from your home-screen. There are several preinstalled widgets on your CRUZ Tablet, such as a calendar and an analog clock, but you can
download several others. To add a widget to your home-screen, press and hold on an empty
space on the home-screen. Follow the on-screen instructions to add a widget. You can tap,
hold, and drag to position the widget on your screen in the desired location.
C. Apps
Your Home-screen is very much like the “desktop” on a computer. You have a total of 5
customizable home-screens on your device. To shift screens, either slide your finger left/
right, or tap the small grey bullets in the bottom left and right of the home-screen.
D. Nav Bar
The Nav Bar is a semi-transparent 3-button bar at the bottom of the home screen. From
left to right, the buttons are: “Gallery,” “App Panel,” and “Web Browser.” The Gallery button
opens the primary image and video viewer application. The App Panel button displays all
installed Applications. The Web Browser button brings up a new internet browser window.
E. Quicklaunch Buttons
These buttons are located outside the touch screen and control some of the most common
functions in the Android platform. Home takes you to your homescreen. Menu brings up
options within applications. Back takes you to the previous screen.
F. Speakers
Your CRUZ Tablet has two built-in speakers each located on one end of the device.
I. Getting Started (cont’d)
G. Power Button
The power button is located on end opposite the Quicklaunch Buttons. Tapping this button
while the device is running will send the CRUZ to sleep mode.
H. DC-In
This is the port through which your CRUZ AC Adapter charges the device
I. Mini USB Port
Tethering the device through USB port to a computer charges the device and allows you to
transfer files to and from the SD card/internal storage
J. Headphone Jack
Connect earbuds through this port for a personal media experience.
K. SD Card Slot
This slot supports full-sized SD cards. Expand the storage capacity of your Cruz up to 32 GB
I. Getting Started (cont’d)
Starting the Device
To start your Cruz, press the on/off button located at the left side of the device. When you first
turn on the Cruz, you will be greeted with a CRUZ logo, then an ANDROID logo, and then
your Home screen.
The display has a screen timeout by default set to 10 min. If the unit is left inactive for that
period of time, the screen will go dark as if turned off. However, it is simply in standby mode.
Tap the power button and a screen will appear with a green padlock button on the lower
lefthand corner. This is your LOCK SCREEN. Drag the padlock to the right to unlock.
The Battery should have a nominal charge on it out of the box and should charge fairly
rapidly. Connect the charger to the DC-IN jack on your Cruz for 3 hours for a full charge
lasting approx. 10 hours. The unit also charges when tethered to PC via USB. Battery life will
vary due to many conditions, especially when using Wi-Fi and maximum screen brightness.
Sleep Mode
To save battery, you should put your Cruz in sleep mode by
turning off the LCD display. To do this, tap (not hold) the power
button. Tap again to bring up the lock screen. In standby mode,
the battery still discharges as the device continues to run. If left
in standby indefinitely, the battery will die and the unit will need
to be recharged before normal use.
Power Down
To turn off your Cruz completely, press and hold the power button until the “Device options”
dialog appears and tap “Power off.” You should then see a dialog box that reads: “Your
device will shut down.” Tap “OK” and your device will proceed to shut down. When powered
down, the device will not discharge the battery.
II. Hand Gestures
Touch your finger to the screen and remove
immediately to select an item on the screen. This is
the equivalent of a mouse “click” on a computer.
Press and hold your finger on the screen for 2-3
seconds. Oftentimes this will open menu options
or perform an app-specific function.
Press and hold your finger on the
screen, then slide in the desired
II. Hand Gestures (cont’d)
Sliding your finger up and down in a vertical, flicking
moton scrolls through menus, websites, and lists.
The faster you slide, the faster the scrolling motion
will be.
Sliding your finger left and right scrolls
horizontally. Some eReader apps are designed
to turn the page in the direction you “swipe.”
Positioning your thumb and index finger
roughly 1-inch apart while “pinching” or
“spreading” them typically zooms in or
out, respectively.
III. Your Home Screen
Think of your home screen as your desktop. What goes on the home screen is up to you. You
can fill the space with any combination of shortcuts, widgets, and folders you like. Some preinstalled shortcut icons will appear at the bottom, and a Google Search Widget appears at the
top. You have five customizable home screens in total.
When you power up your Cruz for the first time, you’ll see the main home-screen panel. This
panel is typically centered; you can access additional panels on either side of the main one
by sliding your finger left or right. Tapping the dots in the bottom left and right screen will also
shift home screens. On the status bar, you’ll see four “control buttons” on the left:
The Home icon brings you back to the main Home Screen no matter
what app you are running. Keep in mind hitting the “Home” button does
not stop an app from running. The application will continue to run in the
“background” unless terminated.
The Back icon takes you to the previous screen you viewed. This
operates very much like the “back” button on an internet browser, only
it functions within all sorts of applications rather than just on the web. If
you tap this icon enough times, it will return you to the home screen.
The Menu icon does several different things and can function very
different from app to app. Generally this button is utilized for settings,
options, or preferences.
III. Your Home Screen (cont’d)
The time, Wi-Fi signal, and battery icons are on the right hand side of the Status Bar.
The battery icon will change as the energy is used up. It will turn orange to warn you
that you should consider charging the unit. When the icon is red, it is nearly dead
and requires immediate charge. While charging, the icon will change to an animating
green bar with a thunderbolt on it. The Wi-Fi icon will only appear when there is a
Wi-Fi signal connected.
In the center of the Status Bar is the Notification Area. Various icons will appear for
different reasons, notifying you of change of status or the completion of tasks being
performed. For instance, once a download is started, a download icon will appear. For
more information about these notifications, swipe the Status Bar downward to open the
Notification Panel [or tap “Menu,” then “Notifications”]. When tasks are completed, you
can open these files or clear these notifications. You can close the Notification Panel
by swiping up again from the panel’s control handle.
At the very bottom of the Home Screen, you have 3 buttons that make up the main
shortcuts. On the left you have a shortcut button to your media library, aka photo,
video, and music gallery. In the middle is a shortcut to the application panel, which
shows you all the apps you currently have installed on the device. The button on the
far right is a shortcut to your web browser. Tapping this will bring up a new browser
window. On either side of these nav buttons are tiny white dots. Tapping these will
cycle through your various home screens. Each homescreen can have unique widgets
and application shortcuts. You have 5 “home screens” in total.
IV. Adding Widgets to the Home Screen
Widgets allow you to place a function of an app onto your Home Screen. For instance, you
may add an Analog clock, calendar, picture frame, and other useful widgets. To add a widget,
long-press, or tap/hold your finger on any open space on your home screen, and select
Widgets from the context menu that opens. From there, select any of the available widgets.
You may long-tap and drag any widget to move it to the desired location on your Home
Screen. To remove a widget, you must long-tap the widget, a trash can will appear at the
bottom of the Home Screen. Drag the widget into the trash can. When it turns red, release
the widget into the trash.
Tapping/holding on an open spot on
the homescreen opens this window,
from which you choose “Widgets.”
After tapping “Widgets,” this window expands
and gives you all the widget options that your
Cruz has installed or isn’t currently using.
NOTE: Widgets that require web access are known to drain battery life. If you
choose to install a widget that does need web access, you may want to consider
switching it off when not in use for the best user experience
V. Connecting to Wi-Fi
For the sake of this guide, the assumption is that you are connecting to your Cruz to your own
home Wi-Fi Access Point (AP) or a free unsecured Wi-Fi hotspot. From the Home Screen, select
the shortcut icon that reads Wi-Fi Settings and ensure that both Wi-Fi and Network Notification
are enabled with green check marks. After a moment, your Wi-Fi networks list should populate.
If you need to rescan for available networks, tap Menu> then tap Scan.
NOTE: The Wi-Fi settings icon is an image of a dial. It should be
located in the bottom-right of your screen upon powering on the Cruz.
Detected networks will appear with a SSID to the
left (ie, AQFQ7), a status line beneath the SSID, a
signal strength icon to the right. Those that are
secure will feature a padlock.
Tap the network you wish to connect to and
then click Connect.
For unprotected networks, the Wi-Fi icon
( ) should appear next to the time.
V. Connecting to Wi-Fi (cont’d)
If a password is required, tap the password text field for the popup keyboard, and enter the
security key
Many public Wi-Fi hotspots are freely accessible, though not all are. Some are secured, others
are open. And still others appear to have no security, but require either access codes or some
other form of access agreement acknowledgment via a browser. It is possible to connect to
such a signal, appear to be connected, and still require validation.
Once the Cruz has successfully connected to any SSID, it is saved. The unit will try to autoconnect to the most recently successful connection. When that SSID is no longer available,
it is listed in the Wi-Fi networks list as “Not in range, remembered” in the status line.
1. If you change the password of your wireless network, be sure to also change the
remembered password.
2. If the connection is not made automatically, you may need to scan again by tapping
Menu > Scan
3. If scanning appears ineffective, turn off Wi-Fi and turn it back on again, then scan
4. If your Wi-Fi seems to turn off when your device sleeps, you may disable this under
Menu> Wi-Fi Sleep Policy.
5. Be sure that the signal strength is not too weak or not in range, understanding that other
radio devices like cordless phones may interfere with the signal quality.
6. Some Wi-Fi signals, though listed as unsecured, may still block connections using MAC
address filtering. This will need to be disabled in the Wi-Fi router, or the device’s MAC
address will need to be added to the router as an acceptable device connection.
7. Some Wi-Fi signals appear to be unsecured, but once connected, opening the web
browser does not take you to your home page, but to a security page where you must enter
credentials or agree to terms of use before getting full web access.
VI. Email Setup
The pre-installed Email app is a simple but effective email client for both POP3 and IMAP
email services. Configuration is automatic for some email services. For those that are
auto-configured, you only need to enter the email address and password, then click next.
If this does not work, you’ll need to manually configure your account. Details are below.
Prior to beginning, you will need detailed email configuration information which is
available from your service provider. You may have to locate the server settings
information at your Email Provider’s support website, or you may need to call their support
line. Unfortunately Velocity Micro cannot provide assistance with this step.
Below is the information you will need:
Server Type
You must select POP3, IMAP, or Exchange according to your email
service provider’s instructions. Typically this is POP3, but many are now
allowing for IMAP service. If you need to connect to an Exchange server,
contact your business systems Network Administrator for assistance.
Username or
Email Adress
This must be either your email alias (the part in front of the @ character),
or your full email address.
The password is case sensitive
Incoming mail server
This is the address at which your incoming mail is waiting for you.
You must specify a port number for communication with your incoming
mail server.
Outgoing mail server
This is the address which is waiting for your outgoing mail.
You must specify a port number for communication with your outgoing
mail server.
Security Type
You must specify if/whether a security method is required for
communication with your incoming mail server.
Next, complete the fields for the Incoming Server portion of the manual setup. After completing the Incoming Server portion of the manual setup, the app will test your settings. If everything is correct, it will proceed with the Outgoing Server portion of the manual setup. Once that
test completes, give the account a name, enter your display name, and you’re done!
VII. Saving Battery Life
Very Low Battery
Full Battery
Charging Battery
Tips on Extending Battery Life
Streaming audio or video apps will use a lot of battery life
Disable Wireless Network Positioning. You can turn it off from Settings > Location
& Security > Use wireless networks.
Switch off Wi-Fi if you’re not close to a strong Wi-Fi signal for extended periods of
time. This puts strain on the device.
Use a Quick Screen Timeout. You can alter this option from Settings > Sound &
display > Screen timeout.
Reduce brightness to a comfortable level using a widget (Section IV) or at Settings >Sound & display > Brightness.
Use Web Widgets wisely. Widgets that access the Web consume more power
than widgets that do not.
Reduce Automatic Updates. Adjust settings within your apps that use an autoupdate feature to do so rarely or only manually.
You may consider a power management app that will regulate the settings
discussed above.
VIII. SD Cards
There are two areas for storage on your CRUZ Tablet. The first is a full-sized SD card slot
located on the top of your device. You may purchase SD and SDHC cards in a wide range of
capacities, varying from 1 GB – 32 GB.
To properly load the SD card, place your
CRUZ flat on a surface with the screen
facing up. Then, with the BACK of the
SD card showing, slowly and carefully
push the card into the SD/SDHC slot
located at the top of the device. Gently push the card until you feel a “click.”
The card should be instantly recognized
by the CRUZ. How to manage files on
the card will be covered next.
If you try inserting the SD card in the incorrect direction, both the SD card and the CRUZ
Tablet may become damaged. Damages of this nature cannot be covered by the 1 year
limited warranty.
IX. Device Storage and ASTRO
There are TWO areas for storage on this device:
Supports up to
32 GB
2-4 GB
Appears in ASTRO as
The Android apps you install will
write file folders and app content
to this removable storage. You
may copy content to this location,
but be careful of what you delete
as it may impact the function of
your apps.
This slot on the top left corner is
for standard and SD and SDHC
flash memory cards (up to 32GB)
and is useful for storage, or for
transferring files to and from your
Cruz and your computer.
NOTE: To protect your SD card’s file and
directory structure integrity, it should be unmounted
before removed. To do this, tap Menu > Settings >
SD card & device storage > and under SD card tap
Unmount SD card.
This best practice is not always followed by most
users, and generally no data loss occurs. When
this does happen, the Cruz may attempt to save
lost data to a folder called LOST.DIR. This folder
generally has useless data and can be ignored.
Storage Uses
The Android operating system
uses this internal embedded
IX. Device Storage and ASTRO (cont’d)
ASTRO is your file manager app.
Use it to browse your storage location and
manage files on the SD card as well as the internal storage. It also features an
Application Manager to help install or uninstall your apps, and an SD card usage
monitor as well. Learn more about how to use ASTRO at
You can even use ASTRO to kill all tasks. When multiple apps are running at
once, more energy is used up and your device runs slower. Adding a task killing
shortcut on your homescreen is very useful to avoid this. Follow these steps:
Using ASTRO as a Task Killer
Tap “Preferences” (Prefs icon on toolbar)
Tap “Home Screen Icons”
Check the box for “Processes”
Tap “Home” and tap on your new shortcut to open the app.
Tap the apps you want to stop and then tap “Kill Application.” To avoid system
instability, avoid tampering with the “Services” and “Processes” tabs
Common Actions Using ASTRO
Long click on the file name, select “Edit/Copy.” If there are multiple files, first
tap “Multi” button, then “Edit/Copy.” Then navigate to the new directory and tap
Long click on file name, select “Edit/Move” then “Edit/Paste” in new directory.
If there are multiple files, tap “Multi” first.
In the “Backed Up Apps” tab, check the desired app and tap “Install”
In the “Installed Apps” tab, check undesired apps and tap “Menu/Uninstall”
X. Transferring Files
NOTE: While still
tethered, you cannot
use your Cruz to gain
access to the SD card!
Tether Via USB to Computer
Step 1
Turn on your Cruz and connect a mini USB cable to the Cruz device and to
your PC.
Step 2
Slide the notification panel down and tap the alert that reads, “USB Connected
Select to copy files to/from your computer,” then tap “Turn on USB Storage.”
Step 3
This should only be required once. After doing this, the alert should change to
“Turn off USB storage ...” This is normal when tethered.
Step 4
Your SD card will appear within Windows with a new drive letter assigned. The
Auto play feature of Windows may or may not open asking you what you want
to do with the media. Click Open Folders to view files. If not, navigate to the
proper drive from Windows Explorer by right-clicking the “Start” button.
Step 5
You may now copy files to and from the device as needed. You may create folders here to organize content, or you may place content in existing folders for
use by the application that created the folder.
Step 6
When you are done with file management tasks, You may use the Windows
application “Safely Remove Hardware” to unmount the Cruz USB drives. You
m also tap “Turn off USB storage - Select to turn off USB storage” on the Cruz
Step 7
You may now disconnect your USB cable from your Cruz device. Cruz access
to the SD card returns.
X. Transferring Files (cont’d)
Transfer via SD card
Step 1
Unmount the SD card: Settings>SD Card and Device Storage>Unmount SD
Step 2
Eject your SD card and insert it into your PC
Step 3
Transfer files as needed
Step 4
Eject SD card from PC and reinsert into Cruz
NOTE: You may also use email or a 3rd party app that
allows for file management via Wi-Fi
X. Transferring Files (cont’d)
How to Copy to “FLASH” storage
Step 1
Turn on your Cruz and connect a mini USB cable
to the Cruz device and to your PC.
Step 2
While you connect the device to your PC , you
will see this image on your “status bar” at the
top of your Cruz. This confirms that your Cruz is
connected to your PC
Step 3
Long-tap the status bar and drag to reveal more
options. Tap “USB connect”
Step 4
Tap the button “Turn on USB storage” in the
bottom right of the screen to make Internal
storage shown in your PC.
Step 5
You may now copy files to and from the device as
needed. You may create folders here to organize
content, or you may place content in existing
folders for use by the application that created the
Step 6
Open a Microsoft® Windows® Explorer session
and open the USB disk device named “removable
disk(G) or (H)”
XI. File Formats
The file formats that this device can support are numerous, but not infinite. The preinstalled apps should allow you to view many Microsoft Office file formats, including
Word, Excel, and PowerPoint, as well as many eReader file types, and music and video
file types.
Most files should work, but not all files are encoded the same. For example, some
MPEG4 files will work but others may not, depending on how they were encoded and
compressed. It should be treated with a case-by-case approach.
Supported Formats
MP4, MOV, AVI, using MPEG4, H.263, or H.264 codecs
Reader Files
Office Documents
NOTE: Android OS handles many formats automatically, but
3rd party apps may be required to open other formats
XII. Preloaded Apps
What Apps Are Installed Out-of-the-box?
Allows you to set alarms for easy reminders.
This is your file management application. Use it to
browse your storage locations, transfer files and even
install/uninstall apps.
Amazon ® Kindle
Your primary eBook library portal. Wi-Fi is only
required for downloading new content.
Default Internet browser. Surf the web, store tons of
bookmarks, and stay in the loop!
Turns your Cruz into a fully functioning calculator with
touch screen inputs.
Stores important scheduled events, organizes your
appointments. Stay up to date!
Browse, purchase, and install applications
specifically selected to work great on the Cruz. Many
are free!
After you sign up for a free account, you can store files
in hyperspace using this convenient back-up tool. You
can even stream your MP3 library!
Full dictionary application.
Instant messenger application. Supports your MSN,
Yahoo!, AIM, ICQ, Google Ta lk and FaceBook contacts
in one single buddylist.
XII. Preloaded Apps (cont’d)
Set up most web based email accounts quickly and
easily with this default mail application. Stay in touch
through any Wi-Fi hotspot.
Log into your FaceBook account and stay
connected on the go!
Access photo or video files for play or display right on
the Cruz’s full color screen. Use your Cruz as a digital
picture frame or fully mobile media hub!
Jam to your favorite tunes! Insert headphones or
listen through the built-in speakers. This app can play
music while other apps are running.
Purchase songs and download them directly to your
CRUZ Tablet! Requires Wi-Fi only when browsing and
downloading music.
Office Suite
Allows you to view Microsoft® Office files, including
Excel® Spreadsheets, Word® documents, and even
PowerPoint® presentations.
Access device settings for Wi-Fi, sound and display,
location and security, applications, SD card settings
&device storage, privacy, language and
keyboard, and date and time.
Tweet updates to all your followers with this useful
Twitter application!
Offers multiple preinstalled wallpaper options that give
your Cruz a stylish flair! Upload your own
images to make it truly personal!
XIII. Buying eBooks
How To Buy eBooks trom the Kindle Store
Your Cruz offers the remarkable opportunity of carrying all your favorite books in
the palm of your hand. Each Cruz comes pre-loaded with the Kindle for Android
application. This application is a library portal allowing users to sign into their personal
Kindle account, browse an immense selection of literature, and purchase/download
books in an instant! There are even 100’s of free eBooks available for download.
Click on the Kindle icon located
on the Home Screen or on your
App panel. The app requires Wi-Fi
connection, so make sure you are
Once the application loads, create
or sign into your Amazon account.
This is a free service. If you have
forgotten your username or
password, the Amazon website
( is helpful in
getting those back.
Once you are logged in, Tap the
“Menu” button on the status bar.
Then select “Kindle Store” to launch
the online Kindle store. You will be
presented with numerous genre
options. Pick one!
XIII. Buying eBooks (cont’d)
When you find a book you want to
download/purchase, click on the
book cover.
It will bring you to a product page
with the book cover, the price, a
“Buy Now” button, as well as a
synopsis of the book lower on the
Clicking “Buy Now” will confirm that
you want to add the book to your
library. To begin the download, tap
the “Menu” button on the status bar,
then select “Sync” from main Kindle
screen. Then select “Archived
Items” from the “Menu” button to
load the book.
XIV. Reading 3rd Party eBooks
Many eReader files are in the ePUB file format. The Cruz does not
natively support this file format, so an additional application available
on the Cruz Market must first be downloaded.
Keep in mind that many ePUB files are also DRM- protected (Digital
Rights Management), preventing illegal distribution of publications.
In order to read DRM-protected ePUBs, you will need to download a
specialized application that manages the DRM requirements.
For instructions on how to read a DRM-protected ePUB on your
Cruz, visit
Reading ePUB files that are NOT protected by DRM
Step 1
Install Word Player from the Cruz Market
Word Player) onto your Cruz.
(Apps > Books & Reference >
Step 2
Transfer your ePUB files to your SD card at the following folder location:
Step 3
Open Word Player and select “Load ePUB from SDcard.” Navigate to the
“Books” folder and select your book to begin reading.
Reading PRC and MOBI files with Kindle App
Step 1
Transfer the .prc or .mobi files to your SD card at the following folder
location: /sdcard/kindle
Step 2
Open Kindle app and the books will appear in your library
NOTE: The Kindle App, iReader, and others work well. It is known that
FBReader and ‘txtr’ are not compatible with the Cruz. It is not yet known what
other apps will be added to the Cruz Market to support these file types
XV. Playing Media
Not only does your Cruz hold tons of eBooks, browse the web, and keep you connected with social
networks, it also functions as a great portable media player too. Just load up your SD card with your music
collection, favorite pictures, or digital videos and take all of your favorites on the road with you. Before
beginning, you should understand that certain file formats are not supported. These file formats may
require additional applications to open.
After loading your music onto your Cruz, tap the music icon (found by
default on your home screen or by opening the App Panel). You’ll be given
the option of selecting by Artist, Song, Album, or custom Playlist. Tap to select. Your selection will begin to play through the Cruz’s built in speakers or
through external headphones if attached via the headphone port. The Cruz
media player allows you to shuffle, skip, or pause your current selection
and even displays the album artwork when available.
Album Artwork
Shuffle Songs
Song Title
You can view and show off your digital pictures on the Cruz’s full color,
high resolution display. After loading your media tap Gallery on your home
screen or within the App Panel, then select All Pictures. Tap the desired
picture to display. To scroll through your collection, tap left or right.
You can even set images as your wallpaper or share via your social
networks by using the icons along the top of the display.
XV. Playing Media (cont’d)
Set images as your
Home Screen
Share via social
network or email!
Delete an image from
your memory
You can play videos stored on your Cruz’s SD card via the gallery function as
well. To play, tap Gallery, then All Videos, then select the video you’d like to
play. Your selection should begin automatically. Pause or advance your video
via the toolbar along the bottom of the screen.
Your media playback experience will be optimal with no other apps or widgets running in the background. If you experience hesitation or stuttering with your video or audio playback,
first try terminating all running applications. See the ASTRO section for help terminating applications.
XVI. Flash and Youtube
Flash Video
Android 2.2 is considered a major upgrade on previous Android
operating systems due a number of reasons. Among these are
faster processing speeds, easier navigation, less operational
bugs, and the ability to support Flash. The Cruz Tablet benefits
from most of these upgrades, but it’s processor CANNOT
natively support Flash when using the preinstalled browser.
The good news is that there are downloadable third-party
applications that get around this limitation.
YouTube Videos utilizes a Flash player to display videos.
That means that your Cruz Tablet will NOT be able to
access through its preinstalled browser.
A third-party YouTube-viewing app will be required in
order to view YouTube videos properly.
XVII. Installing Apps
Where Do I Get Apps From?
Android Applications are available via the Cruz Market or other third-party sources like
the developer’s website.
Many Android apps are designed for use with phone devices rather than just eReader
devices, but many, many more are great for use on eReaders! You can also install any
number of eReader Android apps, allowing you to have multiple eReader file formats,
all on one Cruz
Visit the CruzMarket for
access to 100’s of apps.
Some of them are free
To the right you’ll see the
expandable App Panel that
can be found at the bottom
of the homescreen. This is
the portal through which all
of your applications can be
NOTE: Google does not permit access to the Official Android Market at this time
for any tablet not identified as a “phone” or anything with a screen over 7 inches.
XVII. Installing Apps (cont’d)
How Do I Install An App?
The installation file for Android has a file extension of .APK. The steps below
explain how to install these on your Cruz.
Step 1
Download your app to your PC. Files are often distributed in archive format (ie: .ZIP, .RAR). If so, their contents first must be extracted so that the .APK file is all that remains. Note: If the file you
download looks like “appname.apk” you can skip to Step 2.
Step 2
Unmount the SD card prior to removal. Once unmounted, eject the
SD card that accompanied your Cruz device, insert it into the SD
slot on your PC, and copy the appname.apk file to it.
Step 3
Open the Application Manager (Settings > Applications) and make
sure the Unknown Sources option is checked so that you may install 3rd party apps.
Step 4
Open your File Manager app and navigate to your /sdcard folder to
locate your app. Tap to install using Application Manager.
NOTE: If your application fails to install, this may be due to an incompatibility with
your Cruz. Applications that are coded to use hardware features not included in your
Cruz (GPS, 3G) may not install or function properly.
How Do I Uninstall An App?
Slide the app panel up and tap on Settings > then Applications > Manage Applications>
tap on the unwanted app> then Uninstall. Follow the prompts to complete the
NOTE: Preinstalled apps cannot be uninstalled, except for the Kindle app.
XVIII. System Requirements
Microsoft® Windows® 2000. Me, XP,
Vista, 7 or higher (32-bit or64-bit)
MAC OS X v10.4, 10.5
or higher preferred
Intel Pentium II or AMD K6-2
300MHz or higher
PowerPC G3 300MHz or higher
Including Intel-based Macs
128 MB
256 MB
Super VGA (800 X 600) or higher
resolution video adapter and monitor
Super VGA (800 X 600) or higher
resolution video adapter and monitor
USB 2.0
USB 2.0
XIX. Open Source License
Where such specific license terms entitle you to the source code of such component,
that source code is available upon request via vmsupport@velocitymicro at cost from
Velocity Micro or visiting our website in at least
three years from the purchase date of this product. If you would like to have a copy of
the GPL or certain other open source code in this component on a CD, Velocity Micro
will mail to you a CD with such code for $5 plus the cost of shipping, upon request.
This product’s software/firmware includes the following open source
GPL license:
LGPL license:
Full open source agreement is available for download at
XX. Cruz Support and Registration
Cruz Support is available at There are a large
number of informative knowledgebase articles to answer your questions. You can
also download the latest manual for your product. Once registered at the site, you
can register your product, submit tickets for support, and administer your tickets and
personal profile.
How Do I Get Support?
Registering for support is easy and free.
1. If you have not already done so, create a Support account for yourself at our website:
Note: Those customers who have purchased a Cruz product directly from Velocity
Micro may skip this step.
2. Then register your purchased Cruz products:
3. When complete, go to ‘My Products’ (
myProducts.asp) and submit a ticket for the product you are seeking support for.
4. If you need to return your Cruz product for repair, you must first contact our technical
support for a RMA (Returned Merchandise Authorization).
Note: Proof of Purchase (
asp?questionID=835) is required for RMA services. You create a ticket to upload your Proof of
XXI. Contact Info
Contact Us
7510 Whitepine Road
Richmond, VA 23237
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