Table of Contents
Table of Contents
Safety Instructions................................................................................iii
Installation Instructions.........................................................................1
Overview .................................................................................................................... 1
Satellite Receivers ..................................................................................................... 1
Finding the Satellites .................................................................................................. 2
Assemble the Dish Antenna System .......................................................................... 2
Aiming the Dish for the Strongest Signal ................................................................... 3
SuperDISH Angles Tables ...................................................................17
Appendix...............................................................................................29
Page i
Notes
Page ii
Safety Instructions
1.
2.
3.
4.
5.
6.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Use only attachments/accessories specified by the manufacturer.
Refer all servicing to qualified service personnel.
Attention! These installation instructions are intended for use by qualified professional technicians due
to the complexity of the installation and compliance to national/local building and electrical codes.
Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to
Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular,
specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry
as practical.
You can get safety guidelines from the Occupational Safety and Health Administration (OSHA). To
contact OSHA, please see the blue pages of your phone book, under United States Government,
Occupational Safety and Health Administration.
•
•
•
•
•
•
•
•
•
•
•
•
•
Assemble the satellite dish in a safe place before you climb up to where you install the dish.
If you use a ladder, follow the safety instructions that come with the ladder.
Use only a fiberglass ladder to keep from getting shocked if the ladder touches any overhead power lines, lights, or
power circuits.
Use the right tools. Follow the safety instructions that come with the tools.
While you work, don’t wear loose-fitting clothes and do wear safe shoes.
If you put the satellite dish on a roof, you should be in good enough shape to climb up to, and work on the roof.
Beware of small holes in the roof or loose shingles, which could cause you to fall; keep tools within easy reach for
convenience and safety; use a safety harness; wear sturdy shoes with good tread for sure footing and traction;
don’t work on a roof that’s wet or icy.
If the roof is sloped or made of tile or metal, use slide guards.
Before you drill any holes in your building, make sure there are no wires or pipes near the holes. Before you dig
any holes in the ground, ask the local gas, electric, and phone companies to help you find underground gas,
electric, water, and phone lines.
Install the equipment in accordance with the local building and electrical codes. If you aren’t sure, call a licensed
building inspector or electrician for help.
As you work, be aware of what’s around you. Be careful to avoid hurting yourself or damaging buildings,
structures, or equipment.
Never install the satellite dish near power lines.
Don’t install the satellite dish on composite materials such as strand, chip, fiber, or particle board unless the
fastener attaches securely to a wall stud, rafter, or other foundation material beneath the surface.
Page iii
Notes
Page ivage iv
Installation Instructions
Attention! These installation instructions are intended for use by qualified professional
technicians due to the complexity of the installation and compliance to national/local
building and electrical codes.
Overview
These instructions guide you through the installation of a DISH Network SuperDISH antenna
system. This antenna system is capable of receiving digital television signals from three satellite
locations. There are two classes of antenna systems:
• 105 SuperDISH Antenna – Supports reception from satellite locations 119W (DBS), 110W
(DBS), and 105W (FSS).
• 121 SuperDISH Antenna – Supports reception from satellite locations 121W (FSS), 119W (DBS),
and 110W (DBS).
The antenna system class must be selected by the technician based on the programming required by the
customer. These instructions cover wall mounting only. For other mounting options (for example, pole
mounting, struts, non-penetrating mounting), see DNS training material, which is also available on the
retailer website.
To meet requirements of withstanding 100 m.p.h. wind, attachment to a wall must
withstand a 220 lb. force applied in any direction to the end of the mast.
Satellite Receivers
While all DISH Network satellite receivers can be connected to any SuperDISH antenna to receive
110W/119W programming, only the following models will support receiving and displaying
programming from the 105W or 121W satellite locations:
• All DISH Pro and DISH Pro Plus receiver models which can be identified by the logos shown
below.
•
The following Legacy receiver models which do not have the above logos: 2700, 2800, 3700,
3800, 3900, 4700, 4900, and 6000.
Note: If you are trying to connect a Legacy receiver (no DISH Pro or DISH Pro Plus logo) to a DISH
Pro LNBF or switch, you will need a DISH Pro Adapter. Contact DISH Network at 1-800-333-DISH
(3474) for information on obtaining a DISH Pro Adapter. You will not need this adapter if connecting
to a DISH Pro Plus LNBF or switch.
Page 1
Note: You can have as much as 200 feet of cable between the DISH Pro or DISH Pro Plus LNBFs and
the receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some
cables may say “Swept tested for 2150 MHz.” Do not use cable company TV cables or cables from
other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do
not use existing cables such as RG-59. Be sure that any outdoor connections are made using
waterproof F-connectors.
Finding the Satellites
Use the Angles Tables starting on page 17 to find the azimuth, elevation, and skew angles using the
ZIP code from your location and the FSS satellite location to be installed. Write the angles in the space
provided below.
Azimuth:
Elevation:
Skew:
Using these azimuth and elevation angles, find a mounting location for the satellite dish, which can be
pointed towards the satellites located at these angles. Use a compass and the azimuth angle to find the
direction along the horizon that the dish should be pointed. Then use the elevation angle to find out
how high the satellites are in the sky from your location. Make sure nothing blocks the line of site
between the dish and the satellites and make sure this line of sight will not be blocked by future growth
of nearby trees or other foliage. Also make sure your mounting location provides sufficient clearance
to rotate the reflector as needed to point toward the satellites.
Assemble the Dish Antenna System
Refer to Figure 1a, 1b, 2a, or 2b, depending on your equipment and complete the following
recommended assembly steps. The circled areas in those figures show the equipment differences.
1. Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of
adjustment. Make sure the dish is mounted where physical and environmental conditions will not
keep your satellite dish from receiving a clear satellite signal. The conditions to be aware of are:
eaves and overhangs on the building or house, wind, plant growth, and deterioration of the
mounting surface. Never mount to a tree.
2. Align the top part of the mast so that it is absolutely vertical. If the top part of the mast is off
vertical by only a few degrees, it will be difficult or maybe even impossible to find the satellites.
Confirm the vertical position by taking at least two readings with a bubble level, on the upper
mast, that are 90° apart from one another.
3. Connect the reflector to the skew plate, using four bolts provided for your equipment. Washers
may also need to be installed. Refer to Figures 1a, 1b, 2a, and 2b for the SuperDISH antenna
assembly overview. Refer to Figures 3a through 3d for diagrams of required hardware.
4. Untighten the skew bolts to loosen the skew plate with the following considerations:
Loosening skew plates that do not use clips: Loosen the skew plate bolts enough to be able to
easily rotate the skew plate. Compare Figure 7 (skew plate with no clips) with Figure 10 (skew
plate with clips).
Loosening skew plates that use clips: Do not loosen the skew bolts by more than 1½ turns
because the clips can become disengaged from the elevation bracket (see Figures 8 and 9).
Compare Figure 7 (skew plate with no clips) with Figure 10 (skew plate with clips).
5. Set the skew by rotating the skew plate to align the skew pointer with the required angle on the
skew scale. Refer to Figure 4.
Over-tightening the skew and elevation bolts on the SuperDISH skew plate or mast
clamp can cause misalignment and damage (see Figures 10 and 11), resulting in low
or lost signal problems that require a service or trouble call to correct.
Page 2
6. Tighten the four skew plate bolts securely in two steps:
a. Seat each nut (1-4) in the order indicated in Figure 12.
b. Use a torque wrench to tighten down each bolt in order with 10 ft-lbs of torque to ensure the
skew plate remains in place. If you are not using a torque wrench, tighten each bolt 1/4 turn
and then slowly make another 1/4 turn while looking for bending (see Figures 10 and 11).
Stop tightening immediately at the first sign of bending.
Note: Make sure that you center the skew ring as you tighten the bolts. An improperly centered
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
skew ring can cause the skew angle to be incorrect.
Note: After you have set the skew angle, do not loosen the skew bolts. Do not try to fine-tune
the skew angle because this will affect the azimuth and elevation settings, as well as the polarity of
the FSS LNB.
Set the elevation by tilting the mounting bracket to align the marked edge with the required angle
on the elevation scale. See Figure 5.
Tighten the two skew/elevation pivot bolts (5-6 in Figure 12) with 8 ft-lbs of torque to secure the
mast. If not using a torque wrench, tighten the bolts slowly, and stop at the first sign of any
deformation of the mast/pole.
Mount the reflector assembly on the mast. Do not tighten the bolts on the mast clamp at this time.
Make three cables with F-connectors with sufficient length to go between the LNBs and the
switch. Be sure to mark cables with the satellite location for the LNB it connects to (for example,
105W, 119W, etc.), which will be important during dish peaking.
Connect the LNB assembly to the top of the support arm. Refer to the circled areas in Figures 1a,
1b, 2a, and 2b to determine which assembly you have.
Connect cables to the three LNBs.
Connect the lower shroud section to the LNB assembly, as you route the cables from the LNBs
through the lower shroud and down the support arm.
Attach the cables to the support arm with the included clips.
Connect the remaining shroud sections (front plate and then the top) to the LNB assembly.
Attach the LNB/support arm assembly to the reflector assembly.
Note: Insert and hand tighten the bolts into the support arm before fully tightening to maintain
proper bolt alignment.
Aiming the Dish for the Strongest Signal
Note: While you may use a peaking meter for various steps in this procedure, use of the satellite
receiver is critical for confirming that signal from the correct satellites is being obtained.
1. Point the dish to the approximate azimuth angle you wrote on page 2.
2. Connect the coaxial cable from the outermost DBS LNB to the LNB port 1 on a DISH Pro or
DISH Pro Plus multi-dish switch (either a DP34 or DP+44). Connecting to port 1 is necessary to
ensure the signal is passing through the switch to the receiver while peaking.
Note: The outermost LNB for the 105W SuperDISH Antenna is the 119W LNB. The outermost
LNB for the 121W SuperDISH Antenna is the 110W LNB.
3. Connect a coaxial cable(s) between the receiver port(s) of the multi-dish switch and the SAT IN
port(s) on the back of the receiver. If you are connecting a Legacy (non-DISH Pro) receiver to a
DISH Pro switch (for example, DP34), connect a DISH Pro Adapter using the instructions that
came with the adapter. See the guide that came with the switch(es) for further instructions.
Note: For DISH Pro Plus two-tuner receivers, ensure both SAT IN ports are connected to the
switch at this time.
Page 3
4. Connect and turn on TV and satellite receiver. Make sure you're on the Point Dish/Signal
Strength screen.
5. For DISH Pro and DISH Pro Plus receivers only, run check switch. Make sure the Installation
Summary screen correctly identifies your switch and the connected LNB on port 1.
6. From the Point Dish/Signal Strength screen, select the DBS satellite that corresponds to the
connected outermost DBS LNB. Depending on your receiver, this may be shown as a checked box
or filled circle.
7. Enter a transponder greater than 10.
8. Peak the dish (azimuth and elevation settings) to maximize signal on the outermost DBS LNB
using the signal strength bar. Confirm that signal from the correct satellite is being received as
indicated by a green signal strength bar.
9. Mark on the dish or record elevation and azimuth settings. This will be helpful when you are
peaking the FSS LNB in a later step.
10. Take a receiver software upgrade either by exiting the Point Dish/Signal Strength screen or by
turning off the satellite receiver and waiting for the upgrade. The upgrade takes about 20 minutes.
11. After taking the software upgrade, confirm that the Point Dish/Peak Angles screen shows options
for the 105W and 121W FSS satellites. Refer to Figure 6.
12. Connect the coaxial cable from the FSS LNB (105W or 121W) to the LNB port 1 on a DISH Pro
or DISH Pro Plus multi-dish switch (either a DP34 or DP+44). Connecting to port 1 is necessary to
ensure the signal is passing through the switch to the receiver while peaking.
Note: The FSS LNB is the one located directly in line with the LNB support arm.
13. From the Point Dish/Signal Strength screen, select the FSS satellite that corresponds to the
FSS LNB (105W or 121W). Depending on your receiver, this may be may be shown as a checked
box or filled circle.
14. Select a transponder as follows:
• Select transponder 2, 7, 18, or 23 for 105W FSS LNB.
• Select transponder 15, 16, 20, or 21 for 121W FSS LNB.
Note: You should be able to peak on any one of the above transponders. If you are unable to peak
on any of these transponders, call the Customer Service Center for a complete list.
15. You should only need to make minor (less than one degree) adjustments to the dish azimuth/
elevation settings to peak the FSS LNB signal. As such, fine-tune the dish back and forth within
one degree until the signal from the desired FSS satellite is obtained. Adjust the azimuth and
elevation settings as needed to maximize this signal. Record the peak level observed. Do not
adjust the skew angle.
Note: You must wait between 5 and 10 seconds after each adjustment for the satellite receiver to
acquire and display accurate signal strength.
16. Tighten the mast clamp and elevation bolts as required. Refer to Figures 1a, 1b, 2a, and 2b for the
SuperDISH antenna assembly overview.
17. Repeat steps 2, 6, and 7 and confirm signal from the outermost DBS LNB is at least as good or
better than the FSS signal you obtained in step 15.
Note: Leave the outermost DBS LNB connected to switch Port 1 to ensure that step 22 is
successful.
18. Connect the remaining two coaxial cables from the LNBs to the LNB ports on the DISH Pro or
DISH Pro Plus multi-dish switch (either a DP34 or DP+44).
19. From the Point Dish/Signal Strength screen, select Check Switch.
Page 4
20. Select the SuperDISH option if this option is shown on your screen. Your receiver may display
additional options identified below. If it does, chose the option appropriate for your installation:
•
SuperDISH 3 Sat - Only checks for DISH Pro 34 switch or ports 1-3 on a DISH Pro Plus 44
switch. Detects these switches as an SW64 switch only.
•
SuperDISH 4 Sat - Checks for DISH Pro 34 switch and all four DISH Pro Plus 44 switch
ports. Detects these switches as SW64/SW21 cascaded.
•
SuperDISH Full - Detects all switch types and satellites.
Note: Check Switch with the SuperDISH Full option selected can take a long time. Only use
this option if you do not know the type of switch(es) connected in your system.
21. Run check switch. Make sure the Installation Summary screen shows reception is verified for all
connected satellites.
Note: The Installation Summary screen may show "FEED" for some of the LNBs. This summary
is OK.
Note: The Installation Summary screen for a Legacy receiver may identify your switch as an
SW64 or SW64/SW21. This summary is OK.
22. For each satellite receiver added to the system, make sure you take a software upgrade, select the
SuperDISH option, and run check switch. If you are connecting a Legacy (non-DISH Pro) receiver
to a DISH Pro switch (for example, DP34), connect a DISH Pro Adapter using the instructions that
came with the adapter.
Page 5
Figure 1a. 105W SuperDISH Antenna Assembly Overview
Page 6
Figure 1b. 105W SuperDISH Antenna Assembly Overview
Page 7
Figure 2a. 121W SuperDISH Antenna Assembly Overview
Page 8
Figure 2b. 121W SuperDISH Antenna Assembly Overview
Page 9
Figure 3a. 105W SuperDISH Antenna Assembly Hardware (See Figure 1a)
Figure 3b. 105W SuperDISH Antenna Assembly Hardware (See Figure 1b)
Page 10
Figure 3c. 121W SuperDISH Antenna Assembly Hardware (See Figure 2a)
Figure 3d. 121W SuperDISH Antenna Assembly Hardware (See Figure 2b)
Page 11
Figure 4. Skew Plate
Figure 5. Elevation Scale
Page 12
Figure 6. Peak Angles/Point Dish Screen
Note: Depending on the receiver model, you may have to toggle through satellite options to determine
whether 105W and 121W are available.
Figure 7. Skew Plate with no Clip
Clip engaged
Figure 8. Skew Bolt Clip Inserted
Page 13
Clip disengaged
Figure 9. Skew Bolt Clip Disengaged
Figure 10. Lifted Tab Causing Decreased Surface Contact
Page 14
Figure 11. Mast Clamp Bent Inward
5
6
3
2
1
4
Figure 12. Skew/Elevation Bolt Tightening Order
Page 15
Notes
Page 16
SuperDISH Angles Tables
Use the tables below as follows:
1. Locate the tables that go with the FSS satellite location to be installed (105W or 121W).
2. Find the ZIP code of your location.
3. Find the row that contains the angles for your SuperDISH antenna installation. Most of the ZIP codes
are listed as three digits followed by XX to save space in this guide. The XX represents 00-99 in the
ZIP code. For example, if your ZIP code is 00645, find 006XX and use the angles as listed.
105W Angles
Satellite: 105W
Satellite: 105W
Zip
Az
Elev
Skw
00001
00002
00003
00004
00006
00007
00008
00010
00011
00013
00019
00020
00022
00025
00028
00031
00032
00033
00034
00035
00037
00038
00039
00040
00044
00047
00048
00049
00050
00051
00052
00054
00055
00058
00065
00087
00097
00116
00119
00120
00124
00125
00126
00127
00128
00130
00132
00133
00134
00135
00136
103
106
103
106
107
103
124
102
107
141
140
142
135
140
140
139
141
141
137
139
137
138
136
142
141
138
137
136
136
140
140
136
136
142
140
228
229
201
205
205
202
244
242
246
241
245
243
242
246
244
244
9
9
11
11
11
5
23
6
12
42
40
44
40
39
41
45
46
42
38
39
40
40
40
43
43
41
41
38
39
42
42
39
39
44
41
48
50
53
53
53
51
26
28
27
28
26
27
28
27
27
26
66
74
64
67
70
74
74
67
68
72
73
72
69
73
72
69
70
72
71
72
70
71
70
72
72
70
70
70
70
72
72
70
70
72
72
128
130
112
114
114
111
119
119
121
119
120
119
119
121
119
119
Satellite: 105W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
00137
00138
00139
00140
00141
00145
00147
00148
00151
00152
00155
00156
00157
00159
00160
00161
00164
00165
00166
00168
00169
00170
00172
00173
00174
00176
00177
00179
00180
00181
00182
00183
00184
00185
00186
00187
00188
00189
00190
00191
00192
00195
00198
00199
00200
00201
00203
00205
00206
00214
00215
00216
246
245
241
242
245
243
242
245
246
234
232
232
231
241
199
197
188
189
189
241
241
241
241
241
241
241
241
241
241
241
241
241
241
240
240
240
190
190
240
240
240
135
107
154
153
158
143
143
142
140
140
141
26
26
28
28
27
27
28
25
26
36
36
36
36
31
33
33
34
33
34
29
29
28
29
29
29
29
29
29
29
29
29
29
29
29
29
28
57
57
29
29
29
33
12
51
52
52
46
44
47
47
47
47
119
120
119
119
120
119
119
119
121
122
121
121
121
122
103
102
98
99
99
120
119
119
120
119
119
119
119
119
119
119
119
119
119
119
119
119
105
104
118
119
119
73
69
78
78
81
72
72
71
69
69
69
00217
00218
00219
00222
00223
00225
00226
00228
00229
00232
00234
00236
00238
00241
00243
00246
00250
00252
00255
00257
00258
00259
00260
00266
00267
00268
00270
00276
00277
00278
00279
00280
00281
00282
00283
00284
00285
00286
00401
00501
00544
006XX
007XX
008XX
009XX
010XX
011XX
012XX
013XX
014XX
015XX
016XX
143
139
169
225
229
228
229
230
224
225
229
147
203
196
209
155
166
166
184
136
138
138
138
156
139
141
140
157
140
138
156
141
156
157
222
238
236
230
236
238
238
260
260
263
260
238
238
237
238
239
239
239
46
41
45
47
49
48
50
49
48
49
49
39
51
33
50
35
49
52
49
36
37
38
35
43
32
35
35
38
32
36
39
42
41
41
36
29
33
40
33
33
33
42
42
40
41
31
31
32
31
31
31
31
72
71
90
125
130
127
131
130
125
127
130
78
112
101
116
84
88
88
99
72
73
72
74
83
76
77
75
84
77
73
84
72
83
83
115
118
121
123
120
121
121
152
152
153
152
120
120
120
120
121
121
121
Page 17
Satellite: 105W
Satellite: 105W
Satellite: 105W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
017XX
018XX
019XX
020XX
021XX
022XX
023XX
024XX
025XX
026XX
027XX
028XX
029XX
030XX
031XX
032XX
033XX
034XX
035XX
036XX
037XX
038XX
039XX
040XX
041XX
042XX
043XX
044XX
045XX
046XX
047XX
048XX
049XX
050XX
051XX
052XX
053XX
054XX
055XX
056XX
057XX
058XX
059XX
060XX
061XX
062XX
063XX
064XX
065XX
066XX
067XX
068XX
069XX
070XX
071XX
072XX
073XX
074XX
075XX
076XX
077XX
078XX
079XX
080XX
081XX
082XX
083XX
084XX
241
241
241
241
241
241
241
241
242
242
240
240
240
240
240
240
240
238
240
238
239
240
241
242
242
242
243
245
243
246
246
244
243
239
238
237
238
238
241
238
237
239
240
237
238
239
239
238
237
237
237
236
236
235
235
235
236
235
235
236
236
234
235
234
234
235
234
235
31
30
30
30
30
30
30
31
31
30
31
31
31
30
30
30
30
31
29
30
30
30
29
29
29
28
28
27
28
27
26
28
28
30
30
31
31
30
30
30
30
29
29
32
32
31
32
32
32
32
32
33
33
33
33
33
33
33
33
33
34
33
34
35
35
35
35
35
121
121
121
121
121
121
122
122
122
122
122
122
121
121
120
120
120
120
119
120
119
120
121
120
121
120
120
120
121
121
119
121
120
119
119
119
120
118
121
119
119
119
119
121
121
121
121
121
121
121
120
121
121
120
121
121
121
120
120
120
121
120
120
121
121
121
121
122
085XX
086XX
087XX
088XX
089XX
100XX
101XX
102XX
103XX
104XX
105XX
106XX
107XX
108XX
109XX
110XX
111XX
112XX
113XX
114XX
115XX
116XX
117XX
118XX
119XX
120XX
121XX
122XX
123XX
124XX
125XX
126XX
127XX
128XX
129XX
130XX
131XX
132XX
133XX
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Page 18
Satellite: 105W
Satellite: 105W
Satellite: 105W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
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Page 19
Satellite: 105W
Satellite: 105W
Satellite: 105W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
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Page 20
Satellite: 105W
Satellite: 105W
Satellite: 105W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
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51
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Page 21
Satellite: 105W
Satellite: 105W
Satellite: 121W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
911XX
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986XX
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9
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Page 22
121W Angles
Satellite: 121W
Zip
Az
Elev
Skw
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15
12
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9
26
12
18
45
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Satellite: 121W
Satellite: 121W
Satellite: 121W
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00260
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99
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87
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126
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126XX
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Page 23
Satellite: 121W
Satellite: 121W
Satellite: 121W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
194XX
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Page 24
Satellite: 121W
Satellite: 121W
Satellite: 121W
Zip
Az
Elev
Skw
Zip
Az
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Skw
Zip
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Skw
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Page 25
Satellite: 121W
Satellite: 121W
Satellite: 121W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
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Page 26
Satellite: 121W
Satellite: 121W
Zip
Az
Elev
Skw
Zip
Az
Elev
Skw
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970XX
971XX
972XX
973XX
974XX
975XX
976XX
977XX
978XX
979XX
980XX
981XX
982XX
983XX
984XX
985XX
986XX
988XX
989XX
990XX
991XX
992XX
993XX
994XX
995XX
996XX
997XX
998XX
999XX
162
162
162
162
162
162
161
163
163
164
165
161
159
164
164
163
163
161
165
101
100
159
158
159
158
158
159
163
163
165
168
158
158
158
158
158
157
159
162
162
166
165
166
164
167
120
119
120
137
141
47
46
46
46
46
46
46
47
47
46
46
45
43
45
45
45
44
43
44
43
42
38
38
38
38
40
41
41
40
38
39
35
35
34
35
36
36
37
35
36
35
35
35
37
37
16
15
12
23
26
89
88
89
88
88
88
88
89
89
90
90
87
87
90
90
89
89
89
91
33
33
89
88
88
88
87
88
90
90
92
94
89
89
89
88
89
88
89
91
90
93
93
93
92
94
72
72
77
82
83
Page 27
Notes
Page 28
Appendix
Limited Warranty
This Limited Warranty is a legal document. Keep it in a safe place. Remember to keep your Sales
Receipt for warranty service. We will consider any items you return without a copy of the Proof of
Purchase to be out of warranty.
This warranty extends only to the original user of the DISH Network SuperDISH antenna (“you,”
“your”) and is limited to the purchase price of the SuperDISH antenna. EchoStar Technologies
Corporation and its affiliated companies (“we,” “our,” “us”) warrant this SuperDISH antenna against
defects in materials or workmanship as follows.
For one year from the original date of purchase, if we find the SuperDISH antenna is defective subject
to the limits of this warranty, we will replace the SuperDISH antenna at no charge for parts or labor. We
warrant any such work done against defects in materials or workmanship for the remaining part of the
original warranty period.
This warranty does not cover installation of the DISH Network System; consumer instruction; physical
set up or adjustment of any consumer electronic device; signal reception problems; loss of use of the
equipment; unused programming charges due to equipment malfunction; cosmetic damage; damage
due to lightning, electrical or telephone line surges, fire, flood, or other acts of Nature; accident;
misuse; abuse; repair or alteration by other than our factory service; negligence; commercial or
institutional use; improper or neglected maintenance; equipment sold AS IS or WITH ALL FAULTS;
equipment removal or reinstallation; shipping damage if the equipment was not packed and shipped in
the manner we prescribe; nor equipment purchased, serviced, or operated outside the contiguous
United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
WE SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS
DEVICE, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM
THE USE OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO CIRCUMSTANCES SHALL
OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS DEVICE. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. WE RESERVE THE
RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE ANY OF THE ABOVE
EXCEPTIONS TO HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED PROPERLY.
THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIED IDENTIFICATION MARK,
INCLUDING BUT NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS
BEEN ALTERED OR REMOVED.
This warranty gives you specific legal rights which may vary from state to state. Some states do not
allow the exclusion or limitations of incidental or consequential damages, or allow limitations on the
duration of an implied warranty, so those limitations may not apply to you.
Advance Exchange Program
The Advance Exchange Program allows you to have replacement equipment shipped immediately to
you (depending upon where you live, it could take three to five business days). Along with replacement
equipment, you will receive a prepaid shipping label and instructions on how to return the defective
equipment.
The shipping charge, for receiving replacement equipment and returning the defective equipment, is a
one time fee based on EchoStar's competitive bulk shipping rates (additional charges may apply
outside of the continental US). This fee will be charged to your billing account or your valid credit
card.
Page 29
If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement,
your billing account or credit card will be charged the market price of the replacement. If you return
the defective equipment after ten days, you will receive a full refund less an administrative fee.
If your equipment is out of warranty and can be repaired your billing account or credit card will be
charged the standard repair fee for the replacement. If damage to the defective equipment is found,
which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment
unrepairable, your billing account or credit card will be charged the market price of the replacement.
Post Receipt Exchange Program
You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt of
your equipment you will be shipped a replacement. Your original equipment will not be available for
return.
The equipment you return will be checked to verify whether it is covered under this warranty. If the
defective equipment is covered under this warranty, it will be replaced and shipped back to you at no
additional cost (additional charges may apply outside of the continental US).
If your equipment is out of warranty and can be repaired your billing account or credit card will be
charged the standard repair fee for the replacement. If damage to the defective equipment is found,
which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment
unrepairable, your billing account or credit card will be charged the market price of the replacement.
Accessory Warranty
An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding
the cables and hookups, and non-mechanical components. A one-year warranty becomes effective
upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase
is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be
issued. You may purchase replacement accessories from DISH Network or your local retailer.
Radio Interference
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation.
Modifying this receiver may void your authority to use the equipment. This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
If none of the remedies on the previous page stops the radio interference, you should contact a licensed
radio/television technician, your satellite dealer, or call the Customer Service Center at 1-800-3333474, for assistance.
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