AMT Datasouth | Accel-7450 | User manual | AMT Datasouth Accel-7450 User manual

AMT Datasouth Accel-7450 User manual
Accel-7450
24-Pin Dot Matrix Printer
Alignment & Test Guide
© September 2012, AMT Datasouth Corp.
Document #130136
Copyright Declaration
Information in this guide is subject to change without notice and does not represent a
commitment on the part of AMT Datasouth Corporation. No part of this document may
be reproduced or transmitted in any form by any means, for any purpose other than the
purchaser’s personal use, without the expressed written permission of AMT Datasouth
Corporation.
For detail service and repair instructions the ACCEL 7450 Service Guide is available for
purchase.
Regulatory Statement:
FCC
Class B
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. Such modifications could void the user’s
authority to operate the equipment.
LISTED
16PU
NWGQ
E247562
120VAC ~ 60Hz ~ 2.3A
I
Table of Contents
Safety .............................................................................................................................. 1
Control Panel .................................................................................................................. 3
Control Panel Key Functions........................................................................................ 3
Basic Printer Functions ............................................................................................. 3
Calibration/Default Reset .......................................................................................... 4
Diagnostic Test Functions ........................................................................................ 5
Printer Alignment Functions ...................................................................................... 5
Alignment & Test ............................................................................................................. 6
HA Print Gap ................................................................................................................ 6
HA GAP ADJ DOWN ................................................................................................ 6
HA GAP ADJ UP ...................................................................................................... 8
Multi-Part Print Gap ..................................................................................................... 9
HA Gap Adjust Label ................................................................................................. 10
Horizontal Print Registration ...................................................................................... 11
Vertical Print Registration........................................................................................... 12
Tear Off ...................................................................................................................... 12
Cut-sheet pinch roller adjustment .............................................................................. 13
Diagnostic Test Functions .......................................................................................... 14
Hexadecimal Dump Function .................................................................................. 14
Self-Test Function................................................................................................... 14
II
ACCEL-7450
SAFETY
This GUIDE is to help qualified service technicians repair or adjust your ACCEL-7450
printer.
Please read the guide carefully before repairing and making adjustments to your printer.
The warranty will not cover any trouble with or damage to the printer resulting from
repair or modification by unqualified persons.
1
ACCEL-7450
Operational safety

Do not touch the print head immediately
after printing because it is too hot.

Do not put your finger under the tractor
cover while loading fanfold paper.
CAUTION

Cautions in setting up
Do not put your finger on the tractor
gear, when using the rear tractor.
CAUTION

Unpack the printer. Make sure that the
printer body and all accessories are
included in the package and no parts are
damaged.

Place the printer on a rigid,
horizontal base in a location that is
free of vibration.

Do not use the printer in a location
exposed to direct sunlight or close to a
heater or other heat generating
equipment.

Before connecting or disconnecting
the interface cable, be sure to turn
off the printer.

Do not use the printer in a dusty location
or any location subject to sudden
changes in temperature and humidity.

Do not connect the printer to a nonstandard power source.

Never try to print without a ribbon
cassette installed and paper loaded.


Rear Operating Clearance
Take care not to twist the ribbon while
installing the ribbon cassette.


Fanfold Paper: 2” plus Paper Length
Manual Cut Sheets: Paper Length
Minus 9”

If the case or cover becomes dirty,
clean it with a soft cloth moistened
with a small quantity of neutral
detergent diluted with water. Never
use a hard cloth or volatile solvent
such as alcohol, thinner, or benzene.

Do not turn off the printer during
printing, as this may lead to a
malfunction.
Push the lock levers of both tractors to
the LOCK positions firmly when loading
fanfold paper.
2
ACCEL-7450
CONTROL PANEL
The liquid crystal display (LCD) on the control panel displays the current printer status,
user messages and menu functions.
Control Panel Key Functions
Basic Printer Functions
ONLINE
This key is used to enable printing (ONLINE light ON) or disable printing
(ONLINE light OFF).
EJECT/LOAD
Pressing this key loads paper to TOF and returns (Ejects) paper back to the
load/parked position when pressed a second time.
SPEED
Pressing this key displays the currently selected printing quality on the LCD.
Each press of the key displays and advances the print quality.
TEAR OFF
Pressing this key, automatically advance pin feed paper perforation to the
paper cutter position.
3
ACCEL-7450
Pressing this key temporarily changes the print impact for multipart forms
HIGH IMPACT from NORMAL to DARK print mode. The HIGH IMPACT LED light is ON
LF
ENTER
RLF
ALT + JAM
REMOVAL
ALT + DARK
FORM
ALT + RESET
ALT + FF
when DARK print mode is selected.
Pressing this key feeds the line in the forward direction at a pitch of 1/6 inch
regardless of the LF PITCH setting in the printer’s control panel menu.
Holding this key down produces continuous forward line feeding.
Pressing this key selects the setting displayed on the LCD.
Pressing this key feeds paper in the reverse direction at a pitch of 1/6 inch
regardless of the LF PITCH setting in the printer’s control panel menu.
Holding this key down produces continuous reverse line feeding.
Pressing this key combination allows paper to be easily removed. Use this
special mode if the EJECT key does not discharge the paper.
Pressing this key combination causes the printer to load manual feed forms
regardless of their color. Use this special mode if printing starts at the wrong
place due to non-reflective (dark) areas on a form.
Pressing this key combination evokes a power on reset and clears print
buffer. The LCD displays “INITIALIZING” for a few seconds then returns to
ready mode.
Pressing this key combination advances paper one form distance.
ALT + MICRO
LF
Pressing this key combination opens the printer’s control panel menu system.
Refer to the USER MANUAL for features and selection procedure.
Pressing this key combination micro feeds the line in the forward direction at
a pitch of 1/20 inch intervals.
ALT + MICRO
RLF
Pressing this key combination micro feeds the line in the reverse direction at
a pitch of 1/20 inch intervals.
ALT + MENU
Calibration/Default Reset
INITIALIZATION Power-up while pressing HIGH IMPACT + LF keys together. LCD will display
#1 (No Paper) INITIALIZING… EEPROM INITIAL 1. User settings are restored.
Power-up while pressing SPEED + TEAR OFF keys together. LCD will
INITIALIZATION
display INITIALIZING… EEPROM INITIAL 2 / Cut Sheet. Sensor threshold
#2 (Cut-sheet)
settings are set.
Power-up while pressing ONLINE + EJECT/LOAD keys together. LCD will
INITIALIZATION
display INITIALIZING… EEPROM INITIAL 2 / Tractor. Tractor sensor
#2 (Tractor)
threshold setting is set.
4
ACCEL-7450
Diagnostic Test Functions
Power-up while pressing ALT + MENU keys together. LCD will display the
following:
SENSOR &
GAP MOTOR
OUTPUT
PRINT GAP
TEST
USB DATA
LOSS TEST
ASCII
SELF TEST
HEX DUMP




L.EG ~ left paper edge sensor value (sensor is located on head carrier)
R.EG ~ right paper edge sensor value (sensor is located on head carrier)
PS ~ cut-sheet media sensor value (sensor is located above paper tray)
GAP ~ position (number of steps from HOME to PLATEN)
NOTE: the above values are dynamic and update with changing paper or
printing.
Power-up while pressing EJECT/LOAD + TEAR OFF + LF keys together.
The printer will begin gap testing continuously. Approximately, every 4seconds a new Gap operation is performed. The current and historic values
are displayed as follows:




MIN ~ smallest print gap distance recorded
MAX ~ largest print gap distance recorded
CUR ~ most recent print gap distance
TOTAL ~ number of print gaps performed
 MISS ~ number of times print gap was not within tolerance
Power-up normally. Press ONLINE to take the printer offline. Press and hold
the ENTER key for five (5) seconds. The LCD will display the following:

IN ~ number of bytes received from USB port
 OUT ~ number of bytes retrieved from buffer and currently printed
Power-up while pressing LF key. LCD will display INITIALIZING… CUT
SHEET / ASCII TEST. Press ONLINE and SPEED key to change print
speed. Press ONLINE to resume printing.
Power-up while pressing SPEED key. LCD will display INITIALIZING… HEX
DUMP.
CHARACTER
“H” TEST
Power-up while pressing TEAR OFF key. LCD will display INITIALIZING…
CUT SHEET / H PRINT
PRINT
NEEDLE TEST
Power-up while pressing HIGH IMPACT key. LCD will display
INITIALIZING… CUT SHEET / PIN TEST
Printer Alignment Functions
HA GAP
ADJUSTMENT
Power-up while pressing LF + RLF keys together. LCD will display the
following:

HEAD GAP ADJ DW, numeric value (larger number/less gap)
 HEAD GAP ADJ UP, numeric value (larger number/greater gap)
Power-up while pressing TEAR OFF + LF + RLF keys together. LCD will
MULTI-PART
display the following:
GAP ADJUST
 HEAD GAP ADJ MUL, numeric value (larger number/greater gap)
PRINT
Power-up while pressing ENTER + RLF keys together. LCD will display the
REGISTRATION following:
ADJUSTMENT
 HORIZONTAL DOT ADJUSTMENT, Mode 0~4.
Press TEAR OFF key 6-seconds. LCD will display the following:
TEAR OFF
 LF – INC (INCREASE) advances the paper further outside printer
 RLF – DEC (DECREASE) retracts the paper inside printer
ADJUSTMENT
 ETNTER – saves setting
5
ACCEL-7450
ALIGNMENT & TEST
HA Print Gap
Scope:
This adjustment is used to set the nominal operating print gap (space between
printhead and platen). Performing this procedure may be necessary when replacing the
printhead, or experiencing light, missing and smearing print. This procedure is
completed when “HA Print Gap Down” (downward pressure), and “HA Adjust UP”
(printhead vs. platen gap) is adjusted.
Physical measurements (with feeler gauges) may not be necessary after restoring print
gap values found on the HA ADJUST label located inside the printer behind the
printhead carrier. Refer to page 10 for details. Use the following HA GAP ADJ DOWN,
HA GAP ADJ UP and Multi-part Print Gap procedures to restore label values.
Required materials:
 8.5X11 inch cut sheet paper
 .004 inch feeler gauge, one foot long
 .006 inch feeler gauge, one foot long
Procedure:
HA GAP ADJ DOWN
1. Select control panel AUTO print gap, and Cut Sheet
modes.
2. With the printer power turned OFF, press and hold the LF and RLF keys while
turning ON the printer power switch. Hold keys until printer initialization (carriage
movement) is completed. The printer is now in “HA GAP ADJ DW” mode, the
current setting is displayed on the LCD (* indicates selection). Decreasing the
numeric value reduces downward carriage pressure.
3. Load a piece of cut sheet paper landscape orientation (
) into the printer.
NOTE: failure to load paper in the landscape orientation will cause gap
discrepancy.
4. Press the ENTER key and verify the print gap is electronically confirmed in two
positions across the platen. Print gap is established when the printhead moves
down and up vertically.
6
ACCEL-7450
5. Press the ENTER key a second time to print “H” pattern. Paper will advance
forward.
6. Press the LF key to decrease “HEAD GAP ADJ DW” value displayed on LCD.
Press the ENTER key twice to print and verify “H” pattern. Continue repeating
this step one number setting until “H” pattern print disappears. NOTE: if “H”
pattern print was not witnessed during first print pass, increase numeric value
one setting until “H” pattern print appears.
HEAD GAP ADJ DW
16
17
*
7. Press the RLF key to increase/adjust “HEAD GAP ADJ DW” value by five
additional settings. Explanation: current down value ~6~ (no “H” print) + 5 = 11,
the final down setting.
8. Press the TEAR OFF key to enter “HEAD GAP ADJ UP” mode and verify value
displayed on LCD. Typical factory setting is 40 ~ 50.
HEAD GAP ADJ UP
50
51
7
*
ACCEL-7450
HA GAP ADJ UP
9. Press the ENTER key and verify the print gap is electronically positioned. Print
gap is established when the printhead moves down.
10. Press the ENTER key a second time to print “H” pattern. Paper will advance
forward.
11. Press the EJECT key to remove paper.
12. Press the HIGH IMPACT key to exit menu and save settings.
13. Load cut sheet paper and start self-test print (LF key + Power Up).
14. Press the ONLINE key to stop test print. Turn the printer power OFF and
manually remove paper by pulling on trailing edge. Note: moving the printhead
carrier by hand will adversely change the gap measurement in the next step.
15. Using a .004” feeler gauge check the gap between the head carrier foot and
platen. Specification: .004” fits, .006” does not fit.
Head Carrier Foot
Insert feeler gauge between
metal foot and platen
NOTE: If .004” print gap has been achieved skip steps 16 through 22.
8
ACCEL-7450
16. With the printer power turned OFF, press and hold the LF and RLF keys while
turning ON the printer power switch. Hold keys until printer initialization (carriage
movement) is completed.
17. Press the TEAR OFF key to enter “HEAD GAP ADJ UP” mode.
18. Press the LF or RLF key based on feeler gauge measurements; RLF key will
increase gap value (enlarge print gap), or LF key will decrease gap value (reduce
print gap).
19. Press the ENTER key two times to print “H” pattern. Paper will advance forward.
20. After setting desired gap, press the EJECT key to remove paper.
21. Press the HIGH IMPACT key to exit menu and save settings.
22. Repeat steps 13 through 21 until .004 inch print gap is achieved.
END OF PROCEDURE
Multi-Part Print Gap
Scope:
This adjustment is used to correct; multi-part form contrast, light print on last form layer,
or smearing print on top sheet of form.
Required materials:
 Mult-part form
Procedure:
1. Select control panel AUTO print gap, and Cut Sheet
modes.
2. With the printer power turned OFF, press and hold the TEAR OFF, LF and RLF
keys while turning ON the printer power switch. Hold keys until printer
initialization (carriage movement) is completed. The printer is now in “HEAD GAP
ADJ MUL” mode, the current numeric setting is displayed on the LCD (* indicates
selection). Typical factory setting +0 ~ 5. Increasing the (+) numeric value will
result in darker print.
Load a multi-part form landscape (
) into the printer.
3. Press the ENTER key twice to print “H” pattern. Paper will advance forward.
4. Press the LF key to decrease, or RLF key to increase “HEAD GAP ADJ MUL”
value displayed on LCD.
5. Press the ENTER key twice to print and verify “H” pattern contrast.
6. Eject the printed form to review contrast’
7. Repeat above steps to achieve desired contrast/gap.
END OF PROCEDURE
9
ACCEL-7450
HA Gap Adjust Label
Refer to the HA AJUST label located inside the printer behind the printhead carrier.
The numbers shown on the label represent the HA Print Gap settings made prior to
shipment. Restore the settings shown on the label using the HA PRINT GAP
procedures on pages 6~9. The following example shows how to read the table.
HA ADJUST
10
0
1
2
3
4
5
6
7
8
9
0
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
0
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
0
0
1
2
3
4
5
6
7
8
9
DW
UP
MUL
NOTE: If a minus sign is shown in the first-digit line of “MUL,” the setting is a negative
number.
EXAMPLE: Down = 16
UP = 45
Multiple = 1
 DW
This is the DOWN PULSE setting. It sets the distance by which the head travels
downward in the auto gap mode.
 UP
This is the UP PULSE setting. It sets the distance (print gap) by which the head
travels backward in the auto gap mode.
 MUL (HA MULTIPART ADJUST)
This is the HA MULTIPART ADJUST setting.
It sets the print density for copy paper. The HA MULTIPART ADJUST setting
adjustment is enabled only in the HA auto mode.
The HA MULTIPART ADJUST setting is adjustable between -15 and +15.
As the setting decreases, the print darkness increases.
10
ACCEL-7450
Horizontal Print Registration
Scope:
This adjustment is used to align adjacent lines of print horizontally.
Required materials:
 Cut-sheet paper, or pin feed paper
Procedure:
1. Select control panel AUTO print gap, and Cut Sheet
modes. Tractor mode
and pin feed paper is optional.
2. With the printer power turned OFF, press and hold the ENTER and RLF keys
while turning ON the printer power switch. Hold keys until printer initialization
(carriage movement) is completed. The printer is now in “HORIZONTAL ADJ”
mode, the current numeric setting is displayed on the LCD.
3. Load a cut-sheet paper landscape (
) into the printer.
4. Press the ENTER key to print MODE 0, “H” pattern.
5. Review “H” pattern to determine required +/- alignment.
Print Example: HHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHH
Alignment Required
6. Press SPEED or TEAR OFF key to align print horizontally (+/-).
7. Press ENTER to select and print new adjustment.
8. Repeat steps to achieve print line alignment.
9. Press EJECT/LOAD to select next print mode.
10. Repeat above steps for each print pitch mode (MODE 0~4).
END OF PROCEDURE
11
ACCEL-7450
Vertical Print Registration
Scope:
This adjustment is used to align first line of print vertically in relation to the top of form.
Required materials:
 Cut-sheet paper
Procedure:
Select control panel AUTO print gap, and Cut Sheet
modes.
Power ON printer.
Load a sheet of cut-sheet paper.
Press and hold the ENTER key for six seconds to enter “TOP EDGE ADJUST”
mode.
5. Press LF or RLF keys to adjust paper up or down. NOTE: LF key moves paper up,
1.
2.
3.
4.
print down on the page. RLF key moves paper down, print up on the page. Paper
moves 1/60 inch (10/60 inch maximum).
6. Press ENTER key to save new paper setting and exit.
END OF PROCEDURE
Tear Off (pin feed present distance)
Scope:
This adjustment is used to align the tractor pin feed paper tear off position.
Required materials:
 Tractor pin feed paper
Procedure:
1.
2.
3.
4.
Install tractor assembly and continuous pin feed paper.
Power ON printer.
Press and hold the TEAR OFF key for six seconds to enter adjustment mode.
Press LF key to increase, or RLF key to decrease paper location in reference to
the printer enclosure tear off position.
5. Press the ENTER key to save new setting.
END OF PROCEDURE
12
ACCEL-7450
Cut-sheet pinch roller adjustment
Scope:
This adjustment is used to set front and rear pinch roller assembly tension to prevent
Cut-sheet paper skewing.
Procedure:
1. With the printer power turned OFF, press and hold the ONLINE key while turning
ON the printer power switch. Hold key until printer initialization (carriage
movement) is completed. The printer is now in the hidden menu mode.
2. Press HIGH IMPACT and ENTER keys to enter MENU SETUP.
3. Press the TEAR OFF key twice to display “MANUAL FRONT ADJ” on the LCD.
4. Press RLF key to select 500.
5. Press ENTER key to choose setting. An * will appear indicating the selection.
6. Press the TEAR OFF key once to display “MANUAL REAR ADJ” on the LCD.
7. Press RLF key to select 250.
8. Press ENTER key to choose setting. An * will appear indicating the selection.
9. Press HIGH IMPACT key to save and exit menu.
END OF PROCEDURE
13
ACCEL-7450
Diagnostic Test Functions
Hexadecimal Dump Function
The hexadecimal dump function produces an exact printout of the codes received by
the printer.
Procedure:
1. To enter the hexadecimal dump mode, depress the SPEED button while turning
ON the printer's power.
2. When the host sends output to the printer, all codes and data are printed in
hexadecimal format. The example as below.
***** HEXADECIMAL DUMP *****
(0000)
1B
40
A9
A6
29
29 A9 A6 2A 2A A9 A6
2B
2B
A9
A6
(0010)
2C
2C
A9
A6
2D
2D A9 A6 2E 2E A9 A6
2F
2F
A9
A6
(0020)
30
30
A9
A6
31
31 A9 A6 32 32 A9 A6
33
33
A9
A6
(0030)
34
34
A9
A6
35
35 A9 A6 36 36 A9 A6
37
37
A9
A6
NOTE: Load the paper along the left side (the “0” mark on the ruler).
3. By comparing the characters printed in the right column with the hex codes, you
can verify exactly what codes are being sent to the printer. If the code sent is a
printable character (20h-7Eh), that character is printed in the right column. If the
code sent is a non-printable character, such as a control code, a dot is printed.
4. To exit from the hexadecimal dump mode, turn off the power switch or press the
RESET ([ALT] + [SPEED]) button.
END OF PROCEDURE
Self-Test Function
The self-test prints a continuous pattern of ASCII characters. The font and print quality
is determined by the control panel or menu settings.
Procedure:
1. To initiate the self-test, depress the LF button while turning ON the printer’s
power.
2. To terminate or stop the self-test function, either turn off the power or press the
RESET ([ALT] + [SPEED]) button.
END OF PROCEDURE
14
ACCEL-7450
AMT Datasouth Corporation
www.amtdatasouth.com
Corporate Headquarters
803 Camarillo Springs Rd. Suite D
Camarillo, CA 93012
800-215-9192 PH
(805) 389-3657 FX
Charlotte Operations
5033 Sirona Dr., Suite 800
Charlotte, NC 28273
800-476-2120 PH
(704) 525-6104 FX
Service: extension #252
15
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