Canon iP4200 - PIXMA Photo Printer User manual

Canon iP4200 - PIXMA Photo Printer User manual

PIXMA iP4200

SERVICE

MANUAL

Canon

Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

  

PIXMA iP4200

SERVICE MANUAL

 

 

 

 

 

 

 

 

Revision 0

 

 

 

 

 

QY8-13A9-000

COPYRIGHT©2005 CANON INC. CANON PIXMA iP4200 072005 XX 0.00-0

 

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.

 

 

Copyright © 2005 by Canon Inc.

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

 

 

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP4200:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP4200

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP4200

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP4200

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Service test print, EEPROM initialization, Waste ink counter reset

Destination settings

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

4. FAQ (Problems Specific to the iP4000 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Carriage Board (Print Head Connector)

PIXMA iP4200 Specifications

Part 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool

At logic board replacement To set the destination.

Approx. time

1 min.

Destination settings

(EEPROM settings)

None.

Perform in the service mode.

Waste ink counter resetting

(EEPROM settings)

- At logic board replacement

- At waste ink absorber replacement

To reset the waste ink counter.

None.

Perform in the service mode.

1 min.

Paper feed motor position adjustment

At paper feed motor replacement

To adjust the belt tension.

(Position the paper feed motor so that the belt is stretched tight.)

None.

5 min.

CD / DVD detection sensor light volume correction

*1

- At logic board replacement

- At carriage unit replacement

To correct the light volume for the CD / DVD detection sensor.

None.

Perform in the service mode.

2 min.

Grease application

- At carriage unit replacement

- At PR shaft ass'y replacement

- At CL base / gear replacement

- To maintain sliding properties of the carriage shaft and the lift cam shaft.

- To protect the printer's sliding portions (gears).

FLOIL KG-107A 1 min.

Ink system function check

- At logic board replacement

- At platen unit replacement

- At carriage unit replacement

To maintain detection functionality for presence of the ink tanks and each ink tank position.

None.

Perform in the service mode.

1 min.

1-1

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-adjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

*1: Only for CD / DVD printing supported regions.

 

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment

Print head alignment

Print head cleaning satisfying.

Timing

At print head replacement.

When print quality is not

To clean the paper feed rollers.

1 min.

Print head deep cleaning

When print quality is not satisfying, and not improved by print head cleaning.

To improve nozzle conditions. Computer (settings via the printer driver)

2 min.

Ink tank replacement

Paper feed roller cleaning

When an ink tank becomes empty. ("No ink error" via the computer, or ink tank LED flashing fast in red)

When necessary

Purpose Tool

To ensure accurate dot placement.

- Printer buttons

- Computer

(automatic settings via the printer driver)

To improve nozzle conditions. - Printer buttons

- Computer (settings via the printer driver)

---------

Printer buttons

Approx. time

3 min.

2 min.

2 min.

CD / DVD print position adjustment

Bottom plate cleaning

At CD / DVD printing, when necessary

When the back side of the paper is smeared

ASF sub- roller cleaning

When the paper fed from the

ASF is smeared due to ink mist attached to the ASF sub-rollers.

To correct CD / DVD print position.

To clean the platen ribs.

Computer (application software)

- Plain paper

- Computer (settings via the printer driver)

 

To clean the ASF sub-rollers.

- Plain paper

- Printer buttons

[See Part 2, 4. FAQ,

How to make and set the ASF subroller cleaning sheet, for details]

 

5 min.

1 min.

1 min.

1-2

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

PIXMA iP4200: 18,000 pages

Black 1,500 character pattern

Color A4, 7.5% duty per color pattern

A4, photo, borderless printing

4 x 6, photo, borderless printing

Postcard, photo, borderless printing

(II) Years of use

PIXMA iP4200: 5 years of use

(2) Print head

Print volume: 18,000 pages

Black 1,500 character pattern

Color A4, 7.5% duty per color pattern

A4, photo, borderless printing

4 x 6, photo, borderless printing

Postcard, photo, borderless printing

(3) Ink tank (target value)

 

Pattern

Black text

Color chart

Photo chart

Ink tank used

PGI-5BK

CLI-8BK

CLI-8BK

PGI-5BK

CLI-8Y

CLI-8M

CLI-8C

CLI-8BK

CLI-8Y

CLI-8M

1-3

Print yield

Approx. 820 pages

Approx. 2,000 pages

Approx. 1,450 pages

Approx. 540 pages

Approx. 600 pages

Approx. 850 pages

Approx. 1,650 pages

Approx. 310 pages

Approx. 290 pages

8,300 pages

5,400 pages

400 pages

3,200 pages

700 pages

8,300 pages

5,400 pages

400 pages

3,200 pages

700 pages

 

 

CLI-8C Approx. 430 pages

Black text:  When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the default settings in the Windows XP driver, using Word 2003.

Color chart:  When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the default settings in the Windows XP driver, using Photoshop 7.0.

Photo chart:  When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, with the default settings in the Windows XP driver, using Windows XP Photo Printing

Wizard.

 

The print yield in the table above is an average value measured in continuous printing, using the ink tank immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and type of paper used.

1-4. Special Tools

Name

Grease FLOIL

KG-107A

Tool No.

Price Application

QY9-0057-000 US$2.00 To be applied to the sliding portions of the carriage shaft and lift cam shaft.

Remarks

In common with the

S500 and

S520.

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage moves to the center).

<Part 1: 1. MAINTENANCE>

To the top

1-4

2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

Alarm

LED blinking in orange

Error [Error code]

2 times

No paper. (ASF) [1000]

Solution

Set the paper in the ASF, and press the

Resume/Cancel button.

Remarks

No CD / DVD tray. [1001]

*1

Set the CD / DVD tray, and press the

Resume/Cancel button.

No paper in the cassette. [1003]

(No paper in the front paper feed cassette.)

Set the paper in the cassette, and press the

Resume/Cancel button.

No CD / DVD. [1002]

*1 Set a CD or DVD in the CD / DVD tray

(which is ejected at error occurrence), and insert the CD / DVD tray in the proper position. Then, press the Resume/Cancel button.

3 times

4 times

Paper jam. [1300]

Paper jam in the rear guide. [1303]

Paper jam in the under guide.

[1304]

Front door close error. [1250]

No ink. [1600]

Ink tank not installed. [1660]

Remove the jammed paper, and press the

Resume/Cancel button.

Open the paper output tray.

Replace the empty ink tank(s), or press the

Resume/Cancel button.

Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light red.

Error in paper feeding from the

ASF.

Error in the duplex printing unit.

Error in paper feeding from the cassette.

The error is indicated if the paper output tray is closed at start of a print job, or while a print job is being performed.

Pressing the

Resume/Cancel button will exit the error without ink tank replacement, however, ink may run out during printing.

 

5 times The print head is not installed

[1401], or it is not properly installed (Print head temperature sensor error [1403] / Faulty

EEPROM data of the print head

[1405]).

Install the print head properly.

1-5

6 times Inner cover open. [1841]

*2 Close the inner cover, and press the

Resume/Cancel button.

Inner cover open during printing on paper. [1846]

*2

Inner cover open during printing on paper (print continuable).

[1851]

*1

Close the inner cover, and press the

Resume/Cancel button.

Close the inner cover, and press the

Resume/Cancel button.

7 times

Inner cover open during printing on paper (print NOT continuable).

[1856]

*1

Inner cover closed during CD /

DVD printing (print continuable).

[1850]

*1

Inner cover closed during CD /

DVD printing (print NOT continuable). [1855]

*1

Multiple ink tanks of the same color installed. [1681]

Close the inner cover, and press the

Resume/Cancel button to clear the error.

The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page.

Open the inner cover which functions as the

CD / DVD tray feeder, set the CD / DVD tray in the feeder, and press the

Resume/Cancel button.

Open the inner cover, and press the

Resume/Cancel button to clear the error.

The CD or DVD being printed at error occurrence will be ejected without printing the remaining data for the ejected CD or

DVD, then the next print job will be done.

 

Replace the wrong ink tank(s) with the correct one(s).

Ink tank in a wrong position.

[1680]

8 times Warning: The waste ink absorber becomes almost full. [1700]

Install the ink tank(s) in the correct position.

Pressing the Resume/Cancel button will exit the error, and enable printing.

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

9 times The connected digital camera or digital video camera does not support Camera Direct Printing.

[2001]

Remove the cable between the camera and the printer.

10 times Automatic duplex printing cannot be performed. [1310]

11 times

Failed in automatic print head alignment. [2500]

Press the Resume/Cancel button to eject the paper being used at error occurrence.

Printing will resume from on the front side of the next page.

Press the Resume/Cancel button.

- If paper is being fed at error occurrence, the error is indicated after the paper is ejected.

- If the error occurs, the print head alignment values are not changed.

- After exit from the error by the

Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).

The error is indicated when the pattern is not printed due to no ink or non-ejection of ink, or when the sensor's AD value

1-6

Resume/Cancel button, the automatic print head alignment will not be re-done.

is incorrect.

13 times

The remaining ink amount unknown. [1683]

An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one.

Printing with a once-empty or refilled ink tank can damage the print head.

If printing is continued without replacing the "nogood" ink tank, press the

Resume/Cancel button for 5 sec. or longer to record the use of a refilled ink tank.

Note:

After the above operation, the function to detect the remaining ink amount is disabled.

 

14 times

Ink tank not recognized. [1684] A non-supported ink tank is installed (the ink tank LED is turned off). Install the supported ink tanks.

15 times

Ink tank not recognized. [1410 to

1419]

Access cover open. [1200]

An error occurred in an ink tank (the ink tank LED is turned off). Replace the ink tank(s).

Close the access cover.

 

*1: Only for models supporting CD / DVD printing

*2: Only for models not supporting CD / DVD printing

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green

(Power LED), or Alarm LED Lit in Orange)

Cycles of blinking in orange (Alram

LED) and green

(Power LED)

2 times

Error [Error code]

Carriage error [5100]

Solution

(Replacement of listed parts, which are likely to be faulty)

- Carriage unit (QM2-2207)

- Timing slit strip film (QC1-6394)

- Logic board ass'y (QM2-2670)

*1

- Carriage motor (QK1-1500)

3 times Line feed error [6000] - Timing sensor unit (QM2-2683)

- Timing slit disk film (QC1-6229)

- Feed roller ass'y (QL2-0925)

- Platen unit (QM2-2202)

- Logic board ass'y (QM2-2670)

*1

- PAPER FEED MOTOR (QK1-1502)

4 times Purge cam sensor error [5C00] - Purge unit (QM2-2208)

1-7

5 times

6 times

7 times

8 times

9 times

11 times

- Logic board ass'y (QM2-2670)

*1

ASF (cam) sensor error [5700] - Sheet feed unit (QM2-2211)

Internal temperature error

[5400]

Waste ink absorber full

[5B00]

- Logic board ass'y (QM2-2670)

*1

- Ink absorber kit (QY5-0146)

Print head temperature rise error [5200]

- Print head (QY6-0059)

- Logic board ass'y (QM2-2670)

*1

EEPROM error [6800]

- Logic board ass'y (QM2-2670)

*1

Carriage lift mechanism error

[5110]

- PR lift shaft ass'y (QL2-0936)

- Sheet feed unit (QM2-2211)

- Logic board ass'y (QM2-2670)

*1

- Carriage lift sensor unit (QM2-2678)

12 times

13 times

AP position error [6A00]

Paper feed position error

[6B00]

- Sheet feed unit (QM2-2211)

- Logic board ass'y (QM2-2670)

*1

- Purge unit (QM2-2208)

- Sheet feed unit (QM2-2211)

- Logic board ass'y (QM2-2670)

*1

14 times

15 times

16 times

17 times

19 times

Paper feed cam sensor error

[6B10]

- Sheet feed unit (QM2-2211)

- Logic board ass'y (QM2-2670)

*1

USB Host VBUS overcurrent

[9000]

- Logic board ass'y (QM2-2670)

*1

Valve sensor error [6C00]

- Logic board ass'y (QM2-2670)

*1

- Purge unit (QM2-2208)

Motor driver error [6D00]

- Logic board ass'y (QM2-2670)

*1

Ink tank position sensor error

[6502]

- Platen unit (QM2-2202)

- Logic board ass'y (QM2-2670)

*1

20 times Other hardware error [6500]

- Logic board ass'y (QM2-2670)

*1

Continuous alternate blinking

ROM error

Alarm LED lit RAM error

- Logic board ass'y (QM2-2670)

- Logic board ass'y (QM2-2670)

*1

*1

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when replacing the logic board ass'y.

[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

1-8

2-3. Warnings

Printer (no LED indications):

Low ink

Displayed warning Remarks

Status indication only.

Print head temperature rise

Protection of excess rise of the print head temperature

If the print head temperature is high when the access cover is opened, the warning is displayed

*1

.

When the print head temperature falls, the warning is released.

If the print head temperature exceeds the specified limit, a Wait is inserted during printing,

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is opened.

2-4. Troubleshooting by Symptom

Symptom

The power does not turn on.

The power turns off immediately after power-on.

Solution

Replace the

- AC adapter, or

- logic board ass'y

*1

.

Remarks

Faulty operation A strange noise occurs.

Remove foreign material, or attach a removed part if any.

Printing stops mid-way.

Replace the logic board ass'y

*1

.

Multiple sheets feed.

Replace the

- sheet feed unit, or

- cassette.

Paper feed problems

Paper does not feed.

Paper feeds at an angle.

No printing, or no color ejected.

Remove foreign material, or replace the

- sheet feed unit, or

- cassette.

Remove foreign material, adjust the paper guide, or replace the

- sheet feed unit, or

- cassette.

Replace the

- ink tank,

1-9

Unsatisfactory print quality

- print head

*2

, or

- logic board ass'y

*1

, remove foreign material from the purge unit caps, if any, or replace the purge unit.

Printing is faint, or white lines appear on printouts even after print head cleaning.

Line(s) not included in the print data appears on printouts.

Remove and re-install the print head, or replace the

- ink tank,

- print head

*2

,

- purge unit, or

- logic board ass'y

*1

.

Paper gets smeared.

A part of a line is missing on printouts.

Color hue is incorrect.

Feed several sheets of paper, perform bottom plate cleaning, clean the paper path with cotton swab or cloth, or clean the ASF sub-rollers.

Replace the

- ink tank, or

- print head

*2

.

Replace the

- ink tank, or

- print head

*2

, or perform print head alignment.

Printing is incorrect.

No ejection of black ink.

Graphic or text is enlarged on printouts.

Replace the logic board ass'y

*1

.

Replace the

- ink tank, or

- print head

*2

, or remove foreign material from the purge unit caps, if any, or replace the purge unit.

 

When enlarged in the carriage movement direction, clean grease or oil off the timing slit strip film, or replace the

- timing slit strip film,

- carriage unit, or

- logic board ass'y

*1

.

When enlarged in the paper feed direction, clean grease or oil off the timing slit disk film, or replace the

- timing slit disk film,

- timing sensor unit, or

- logic board ass'y

*1

.

1-10

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when replacing the logic board ass'y.

[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

To the top

<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>

1-11

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part

Logic board ass'y

QM2-2670

Ink absorber kit

QY5-0146

Carriage unit

QM2-2207

Paper feed motor

QK1-1502

Platen unit: QM2-

2202

Notes on replacement

*1

Adjustment / settings

- Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y.

- Before replacement, check the waste ink amount (by service test print or

EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit when replacing the logic board ass'y.

[See 3-3. Adjustment /

Settings, (5) Service mode, for details.]

After replacement:

1. Initialize the EEPROM.

2. Reset the waste ink counter.

3. Set the destination in the

EEPROM.

4. Correct the CD / DVD and automatic print head alignment sensors.

5. Check the ink system function.

[See 3-3. Adjustment /

Settings, (5) Service mode, for details of 1 to 5]

6. Perform the print head alignment in the user mode.

After replacement:

1. Reset the waste ink counter.

[See 3.3. Adjustment /

Settings, (5) Service mode.]

At replacement:

1. Apply grease to the sliding portions.

[See 3-3. Adjustment /

Settings, (2) Grease application.]

After replacement:

1. Correct the CD / DVD and automatic print head alignment sensors.

[See 3.3. Adjustment /

Settings, (5) Service mode.]

2. Check the ink system function.

[See 3.3. Adjustment /

Settings, (5) Service mode.]

3. Perform the print head alignment in the user mode.

- The red screws securing the paper feed motor are allowed to be loosened.

(DO NOT loosen any other red screws.)

At replacement:

1. Adjust the paper feed motor.

[See 3-3. Adjustment /

Settings, (1) Paper feed motor adjustment.]

- By attaching the tape at the specified 2 locations,

At replacement:

Operation check

- EEPROM information print

- Service test print

- Printing via USB connection

- Direct printing from a digital camera

- Service test print

- EEPROM information print

- Service test print

(Confirm CD / DVD and automatic print head alignment sensor correction, and ink system function.)

After the printer unit is assembled in the bottom

1-12

Purge unit: QM2-

2208

Waste ink tube: QC1-

6458

Waste ink tube holder: QC1-6460

Platen unit

QM2-2202

PR lift shaft ass'y

QL2-0936

CL input gear

QC1-6213

Print head

QY6-0059

Timing slit strip film

QC1-6394

Timing slit disk film

QC1-6229 secure the waste ink tube to the waste ink tube holder.

1. To protect the waste ink tube from being pinched when reassembling the printer unit chassis into the bottom case unit, tape the tube (at 2 locations).

[See 3-2. Special Notes on

Repair Servicing, (3) Printer unit and bottom case unit assembly.]

  case unit, the tube conditions are not visible.

For confirmation of the tube conditions, perform the manual purging 3 or 4 times, and confirm that no strange noise is heard.

 

- Upon contact with the film, wipe the film with ethanol.

- Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.)

- Do not bend the film

After replacement:

1. Check the ink system function.

[See 3-3. Adjustment /

Settings, (5) Service mode.]

At replacement:

1. Apply grease to the sliding portions.

[See 3.3. Adjustment /

Settings, (2) Grease application.]

After replacement:

1. Perform the print head alignment in the user mode.

- Service test print

- Service test print

- Service test print

- Service test print

After replacement:

1. Perform the print head alignment in the user mode.

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.

[See 3-2. Special Notes on Repair Servicing, (2) Flexible cable and harness wiring, connection, for details.]

- Protect the waste ink tube from being pinched when assembling the printer unit chassis into the bottom case unit.

Since the tube conditions after assembly are not visible, perform the manual purging 3 or 4 times to confirm that no strange noise is heard.

[See 3-2. Special Notes on Repair Servicing, (3) Printer unit and bottom case unit assembly, for details.]

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages).

- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- Exercise caution with the red screws, as follows: i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen them in other cases). ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not adjustable in servicing).

1-13

<Part 1: 3. REPAIR, 3-1>

To the top

1-14

3-2. Special Notes on Repair Servicing

(1) External cover removal

(I) Release the 2 hooks on the rear side of the printer (indicated by the blue circles).

(II) Release the hooks on the left and right side of the main case (indicated by the blue circle).

(III) While inserting the flat-blade screwdriver in the slots on the left and right sides of the printer front shown in the figures below, release the hooks to remove the main case from the bottom case.

 

V

V

V

1-15

 

 

(2) Flexible cable and harness wiring, connection

Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.

(I) Logic board ass'y wiring

1-16

(II) Paper feed motor side wiring

(3) Printer unit and bottom case unit assembly

In assembling the printer unit chassis into the bottom case unit, be cautious of the following points to protect the waste ink tube from being pinched:

(I) At replacement of the platen unit (QM2-2202), purge unit (QM2-2208), waste ink tube (QC1-6458), or waste ink tube holder (QC1-6460), fix the waste ink tube to the printer chassis and waste ink tube holder with tape (at

2 locations).

If the tube is pinched and blocked, proper purging is prevented, resulting in ink leakage or strange noise.

(No specific tape is specified. In the sample photo below, (1) is the orange tape, and (2) is a clear adhesive tape, such as Sellotape or Scotch tape.)

 

(3) Borderless printing

 

(4) Duplex printing

 

(5) Camera Direct printing

 

<Part 2: 3. PRINT MODE>

To the top

2-5

4. FAQ (Problems Specific to the iP4200 and Corrective Actions)

No. * Function Phenomenon Condition Cause Corrective action

Possible call or complaint

1 B

3 C

Print results

2 B Paper feed

Print results

Skewed paper feeding

- Paper feeding from the cassette, Photo

Paper Plus Double

Sided, 5 x 7 size

Due to its mechanism, contact of the PF pinch rollers to the

5 x 7 size paper is uneven, which is likely to cause skewed paper feeding.

Change the paper feeding method from the cassette to the auto sheet feeder.

Improper paper feeding:

- Paper feeding from the ASF

- Multi-feeding

- Plain paper

- Skewed paper feeding

- Paper jam

- Highest print speed

(Custom setting to

5)

- In the high temperature and high humidity environment

In the high temperature and high humidity environment, paper becomes wavy; in the low temperature and low humidity environment, paper curls significantly.

- In the low temperature and low humidity environment

- With the maximum amount of paper set (13 mm)

When the maximum amount of paper is set in the ASF, and if the paper-return tab fits in a wave or curl of the paper, the tab slips and does not catch paper properly, causing paper feed problems.

- Reduce the amount of paper set in the ASF to half (approx. 5 mm high).

- Paper feeds at an angle.

- A margin appears on printouts.

- Multiple sheets of paper feed at the same time.

- Paper feeds at an angle.

- A paper jam occurs.

Skewed paper feeding (at the level of +/- 1%)

- Paper feeding from the ASF

- Credit Card size

Since coaxial tolerance between the pinch roller and the LF roller, which determines the paper feed alignment, is

0.2mm, skewed paper feeding can occur. However, according to the field data of current models, the skewness level caused by the coaxial tolerance of

0.2mm is within the criteria of +/-

1%, thus the phenomenon is left as is.

- Align the paper guide to the paper edge tighter than usual.

- Paper feeds at an angle.

- A margin appears on printouts.

Soiling on the back side of paper (lines or streaks parallel to the paper feed direction)

- After continuous borderless printing of small sized paper (such as 4 x

6), when a larger sized paper (such

In borderless printing, printing is performed to the size slightly larger than the paper size, and ink off the

1. Perform Bottom plate cleaning

(from the printer driver) up to 3 times

*1

.

- Paper gets smeared.

- The back side of paper gets smeared.

2-6

4 A

5 B

Print results

Print results as A4) is printed.

- With Photo Paper

Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as printing is performed on both sides of such paper.

Soiling on paper in automatic duplex printing

(lines or streaks perpendicular to the paper feed direction)

- Automatic duplex printing (Photo

Paper Plus Double

Sided, postcards, plain paper) paper is absorbed by the platen's ink absorber. Absorbed ink may attach to the platen rib(s) after several dozen sheets are printed, causing soiling at the leading edge of paper or on the back side of paper.

2. If soiling on the paper still remains after 3 times of

Bottom plate cleaning, wipe the platen rib(s) and their surroundings with a cotton swab.

On the rib(s) inside the sheet feed unit used for duplex printing, ink mist may accumulate, smearing paper.

 

Temporary operational solution:

Cancel automatic duplex printing, and manually print each side of paper.

Cleaning by user:

up to 3 times

*1

1. Perform Bottom plate cleaning

(from the printer driver)

.

2. If soiling on the paper still remains after 3 times of

Bottom plate cleaning, wipe the platen rib(s) and their surroundings with a cotton swab.

- Paper gets smeared.

- The back side of paper gets smeared.

- Even after

Bottom plate cleaning was performed, and the platen ribs were cleaned with cotton swab, paper gets smeared.

If the phenomenon persists after conducting 1 and 2, servicing is required.

Scratches on paper

Service:

Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit ribs

*2

.

- PP-101D, PP-101,

PR-101, SG-101, etc.

- Paper feeding from the cassette

Scratches on the PF return lever due to paper feeding from the cassette, and duplex printing path.

 

- Change the paper feeding method from the cassette to the auto sheet feeder.

- Paper is

- If automatic duplex printing is performed, cancel it, and, by setting only a single sheet of paper in

  scratched.

- Marks appear on printed paper.

2-7

6 C

7 C

8 B

Print results

Print results

Print results

- PP-101D, PP-101,

PR-101, SG-101, etc.

- Paper feeding from the ASF

- Multiple number of sheets loaded

When multiple sheets of paper are set, the back side of paper being picked up scratches the front side of paper beneath (especially where the paper feed rollers contact when picking up the paper).

Set only a single sheet of paper in the auto sheet feeder.

Soiling on paper The printer has been used for a long period of time with the ASF cover closed before printing is performed using the

ASF.

Due to ink mist attached to the ASF sub-pick-up rollers.

Clean the ASF subrollers (see *3 for details.)

If printing is done from the cassette with the ASF cover closed, ink mist is kept inside the printer, attaching to the ASF sub-pickup rollers.

Since the subrollers usually do not contact the paper, ink mist can easily accumulate, especially during printing on smallsized paper which never contacts the sub-rollers. the auto sheet feeder, manually print each side of paper.

- Skewed paper feeding

- SG-101

- Paper feeding from the ASF

- 10 sheets (max.) set in the ASF

When 10 sheets of paper are set in the

ASF, and if they warp significantly, the warping portions of paper get over the cover guide, not being aligned along the guide properly.

- Straighten the paper.

- Set 5 or less sheets of paper in the ASF.

 

- Paper feeds at an angle.

- A margin appears on printouts.

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling.

*2: Locations to clean in servicing when soiling on paper in automatic duplex printing persists:

2-8

                      

*3: How to prepare and set the ASF sub-roller cleaning sheet:

1) Fold a sheet of plain paper lengthwise in half.

 

 

2-9

2) Fold the paper at approx. 60 mm from the end, and fold the folded end in half backward, as shown below.

 

 

3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below.

 

 

 

4) Press and hold the Resume/Cancel button until the Power LED blinks 3 times, then release the button to perform the paper feed roller cleaning. See " Stand alone printer operation ," for details. 

2-10

* Occurrence level:

A: The symptom is likely to occur frequently. (Caution required)

B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.

C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.

 

 

To the top

<Part 2: 4. FAQ>

2-11

Part

3

APPENDIX

1. BLOCK DIAGRAM

1-1. PIXMA iP4200

<Part 3: 1. BLOCK DIAGRAM>

3-1

To the top

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

CN101 Not used

CN201 (Print head 1/2 [Carriage unit])

No.

Signal name Function

1 AB_PWR

2 AB_DATA

3 AB_PWR

4 AB_CLK

5 LOGIC_GND

6 H_D3

7 H_D0

8 H_D1

AB power supply

AB data signal

AB power supply

AB CLK signal

Logic GND

Head data (SC1)

Head data (BK1)

Head data (BK2)

9 H_D5

10 H_ENB0

11 LOGIC_GND

12 DIA0

13 LOGIC_GND

14 H_D2

15 H_D4

16 H_ENB3

Head data (SM1)

Head heat enable signal 0 (BK)

Logic GND

Diode sensor anode 0

Logic GND

Head data (C1)

Head data (M1)

Head heat enable signal 3 (SCol)

17 H_D8

18 H_ENB1

19 H_LATCH

Head data (Y1)

Head heat enable signal 1 (Col-1)

Head data latch signal

20 H_EEPROM_CS Head EEPROM chip select signal

3-2

Input / Output

-

BUS

-

BUS

-

OUT

OUT

OUT

OUT

OUT

-

IN

-

OUT

OUT

OUT

OUT

OUT

OUT

OUT

 

21 H_EEPROM_SK Head EEPROM serial clock signal

22 H_D10 Head data (SM2)

23 LOGIC_GND Logic GND

24 H_CLK Head data transfer clock signal

25 H_EEPROM_DIO Head EEPROM data signal

26 H_D12

27 H_D6

28 LOGIC_GND

29 CR_ENCB

30 LOGIC_GND

31 CR_ENCA

Head data (SC2)

Head data (PBK1)

Logic GND

CR encoder phase B

Logic GND

CR encoder phase A

32 LOGIC GND

33 DIA1

34 LOGIC GND

35 H_D7

36 H_D11

37 H_D9

38 H_D13

39 SNS_CDR_P

40 THERMO

41 DIK

42 H_ENB2

43 VSEN_CDRS

44 VSEN_3.3V

45 LOGIC GND

Logic GND

Diode sensor anode 1

Logic GND

Head data (PBK2)

Head data (M2)

Head data (Y2)

Head data (C2)

CDR position sensor signal

CR temperature sensor signal

DIK (Logic GND)

Head heat enable signal 2 (Col-2)

Power supply for CDR sensor

Power supply for sensor 3.3V

Logic GND

CN202 (Print head 2/2 [Carriage unit])

No.

Signal name

1 to 3 H_GND

4 to 6 HVH_24V

7 to 10 H_GND

11to

12

HVH_16V

Head GND

Head drive power supply 24V

Head GND

Function

Head drive power supply 16V

13 to

16

HVH_24V Head drive power supply 24V

17

LOGIC_GND Logic GND

18

HVDD_3.3V

Head logic drive power supply 3.3V

19

LOGIC_GND Logic GND

20

HVDD_3.3V

Head logic drive power supply 3.3V

3-3

Input / Output

-

OUT

-

OUT

OUT

-

OUT

-

OUT

OUT

OUT

-

OUT

OUT

OUT

OUT

-

IN

-

IN

-

IN

-

OUT

OUT

OUT

OUT

IN

IN

-

OUT

OUT

OUT

-

CN301 (AC adapter)

No. Signal name

1 VH2

2 H2_GND

3

4

VH1

H1_GND

Head power supply

Head GND

Head power supply

Head GND

Function

5 VM

6 M_GND

Motor power supply

Motor GND

7 PW_CONT Power supply control signal

CN302 (USB I/F)

No. Signal name

1 SNS_USB

2 D-

3 D+

4 GND

5 to 9 GND

Function

USB: VBUS power supply sense

USB: D- signal

USB: D+ signal

GND

GND

 

CN303 (DSC harness)

No. Signal name

1 GND

2 GND

3 D+

4 D-

5 PWR

GND

GND

DSC-USB: D+ signal

DSC-USB: D- signal

DSC-USB: VBUS signal

Function

 

CN401 (CR lift sensor harness)

1 VSEN_3.3V Power supply for sensor 3.3V

2 GND GND

3 SNS_CR_LIFT CR lift sensor

 

CN402 (Sensor multi 1 harness)

No. Signal name Function

1 VSEN_3.3V Power supply for sensor 3.3V

2 GND GND

3 SNS_PF_PE

4 GND

PF/PE sensor

GND

5 APCL_ENCA APCL encoder phase A

6 VSEN_3.3V Power supply for sensor 3.3V

7 APCL_ENCB APCL encoder phase B

3-4

Input / Output

IN

-

IN

-

IN

-

OUT

Input / Output

IN

BUS

BUS

-

-

Input / Output

-

-

BUS

BUS

OUT

OUT

-

IN

Input / Output

OUT

-

IN

-

IN

OUT

IN

8 GND

9 PF_ENCA

GND

PF encoder phase A

10 VSEN_3.3V Power supply for sensor 3.3V

11 PF_ENCB PF encoder phase B

 

CN403 (Operation panel ass'y)

No. Signal name

1 RESUME_SW

2 LED_BIN1 Bin 1 LED display

3 LED_RESUME(ORANGE) Resume LED display

4 LED_BIN2 Bin 2 LED display

5 POW_SW

6 BIN_SW

Resume key switch

Power key switch

Bin switch

Function

7 LED_POWER(GREEN)

8 GND

9 SNS_FRONT_CVR

10 AB_POW

11 DOOR

12 AB_SNS

13 INK_CDRS_PWM

14 SNS_INKS

Power LED display

GND

Front cover sensor

Power supply for AB

Door sensor

AB sensor

CD-R LED control signal

Ink sensor

CN404 (PE sensor / LF encoder harness)

No. Signal name Function

1 VSEN_3.3V Power supply for sensor 3.3V

2 GND GND

3 SNS_PE Paper empty sensor

4 GND

5 LF_ENCA

GND

LF encoder phase A

6 VSEN_3.3V Power supply for sensor 3.3V

7 LF_ENCB LF encoder phase B

 

 

CN408 (Main_cam / CDR_G)

No. Signal name

1 VSEN_3.3V

2 GND

Function

Power supply for sensor 3.3V

GND

3 SNS_MAIN_CAM Main cam sensor

4 SNS_CDR_G CD-R sensor

5 GND GND

3-5

-

IN

OUT

IN

Input / Output

IN

OUT

OUT

OUT

IN

IN

OUT

-

IN

OUT

IN

IN

OUT

IN

Input / Output

OUT

-

IN

-

IN

OUT

IN

Input / Output

OUT

-

IN

IN

-

CN501 (Motor multi harness)

No. Signal name

1 CR_M

2 CR_MN

3 PF_MN

4 PF_M

5 AP_M

6 AP_MN

7 LF_M

8 LF_MN

CR motor +

CR motor -

PF motor -

PF motor +

AP motor +

AP motor -

LF motor +

LF motor -

 

Function

<Part 3: 2. CONNECTOR LOCATION AND PIN LAYOUT, 2-1>

Input / Output

OUT

OUT

OUT

OUT

OUT

OUT

OUT

OUT

To the top

3-6

2-2. Carriage Board (Print Head Connector)

No.

Signal name Function

1, 2 A_GNDH

3 HD2_C1

4 HD8_Y1

5 VSS

6 HD6_PBK1

7, 8 B_GNDH

9 HD3_SC1

10 HD5_SM1

11 HD4_M1

12 HENB1

13 HD10_SM2

14 VSS

15 HD11_M2

Head GND

Head data C1

Head data Y1

Logic GND

Head data PBK1

Head GND

Head data SC1

Head data SM1

Head data M1

Head heat enable signal 1

Head data SM2

Logic GND

Head data M2

16 DIK

17 HD0_K1

18 HENB0

19 HENB3

20 HLAT

Diode sensor cathode

Head data BK1

Head heat enable signal 0

Head heat enable signal 3

Head data latch signal

21 HD12_SC2

22 HD7_PBK2

23 HD9_Y2

24 HENB2

25 HD1_K2

Head data SC2

Head data PBK2

Head data Y2

Head heat enable signal 2

Head data BK2

26 DIA0 Diode sensor anode 0

27 HVDD_3.3V Head logic power supply 3.3V

28 ROM_CS

29 HCLK

Head EEPROM chip select signal

Head clock signal

30 ROM_DIO (O) Head EEPROM data signal

3-7

Input / Output

IN

OUT

OUT

OUT

OUT

OUT

OUT

OUT

OUT

OUT

IN

OUT

OUT

OUT

IN

-

OUT

OUT

-

OUT

-

OUT

OUT

OUT

OUT

OUT

-

OUT

31 HD13_C2

32 B_VH_16V

Head data C2

Head drive power supply 16V

33,34 A_VH_24V Head drive power supply 24V

35 HVDD_3.3V Head logic power supply 3.3V

36 ROM_SK Head EEPROM serial clock signal

37 ROM_DIO (I) Head EEPROM data signal

38 DIA1

39 VHT

40 B_VH_24V

Diode sensor anode 1

Head drive power supply 24V

Head drive power supply 24V

<Part 3: 2. CONNECTOR LOCATION AND PIN LAYOUT, 2-2>

OUT

OUT

OUT

OUT

OUT

OUT

IN

OUT

OUT

To the top

3-8

PIXMA iP4200 Specifications

<Printer>

Type Desktop serial color bubble jet printer

Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing

*1

)

Resolution

Throughput (target value)

9,600 x 2,400dpi (Max.)

- 4 x 6, borderless printing: Approx. 51 sec. (standard mode, PP-101, Full Page SCID No.

2)

- Camera Direct Printing: Approx. 1 minute and 35 sec. (4 x 6, borderless printing, PP-101, default settings)

For reference:

Fast Standard

Black (Fine Black)

Color (Fine Color)

29ppm

19ppm

14.7ppm

10.7ppm

Printing direction

Print width

Bi-directional, uni-directional

Max. 203.2mm (216mm in borderless printing)

Interface USB 2.0 Hi-Speed

ASF stacking capacity Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m

2

paper)

Paper weight 64 to 105g/m

2

Detection functions

Acoustic noise (Highest print quality)

Access cover open, Presence of print head / ink tanks, Opening / Closing of front door,

Remaining ink amount (optical / dot count), Printing position, Paper presence, Paper end sensor, Waste ink amount, Internal temperature, Pick-up roller, Paper feed roller position,

Carriage position, Head-to-paper distance, Supported camera direct printing device,

Presence of CD / DVD

- Highest print quality settings: Approx. 34.2dB

- Quiet mode: Approx. 33.5dB

Environmental requirements

During operation

Non operation

Temperature

Humidity

Temperature

Humidity

5C to 35C (41F to 95F)

10%RH to 90%RH (no condensation)

0C to 40C (32F to 104F)

5%RH to 95%RH (no condensation)

Power supply

External dimensions

Weight

Related standards

(Printer, Adapter)

Serial number location

Power supply voltage, frequency

AC 100 to 120V, 50/60Hz

AC 220 to 240V, 50/60Hz

Power consumption

Approx. 23W

Approx. 23W

Standby

Approx. 0.8W

Approx. 0.8W

Power-off

Approx. 0.4W

Approx. 0.4W

Printer:

With the paper support and output tray retracted: Approx. 419 (W) x 299 (D) x 160 (H) mm

With the paper support and output tray extended: Approx. 419 (W) x 610 (D) x 305 (H) mm

Approx. 6.5kg, not including print head and optional units

Electromagnetic radiance:

VCCI, FCC, IC, CE Mark, Taiwan EMC, C-tick, CCC (EMC), Korea MIC, Gost-R

Electrical safety:

Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE

Mark, GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine)

Environmental regulations:

RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy

Star, Eco Mark, Law on Promoting Green Purchasing

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage moves to the center.)

Remaining ink amount

3-9

detection Available (automatic detection by optical method and dot count, enabled at default)

Paper type detection Not available

Print head alignment

Available (automatic or manual alignment via driver utilities, or the Resume/Cancel button in Camera Direct Printing, automatic alignment at default)

*1: Only for CD / DVD printing supported regions

<Print head>

Type

Print head

Ink color

Ink tank

Weight (Net)

Supply method

Part number

Single head with 5 removable ink tanks (each color)

Black: 320 nozzles (600dpi), 30pl (pigment-based black)

Color: 256 nozzles x 6 (1,200dpi), 1pl / 5pl (cyan, magenta), 2.5pl (black, yellow)

Pigment-based black, Dye-based black, cyan, magenta, yellow

PGI-5BK (pigment-based), CLI-8BK/C/M/Y (dye-based)

Print head, approx. 56g

As a service part (not including ink tanks)

QY6-0059-000

 

<Supported ink tanks>

Model name and destination

BCI-

9BK 

PGI-

5BK 

Pigment-based ink

PIXUS iP4200

Japan

PIXMA iP4200

Other than

Japan

O: Usable

X: Not usable

O

X

X

O

BCI-

7eBK 

O

X

BCI-

7eC 

O

X

BCI-

7eM 

BCI-

7eY 

CLI-

8BK 

Dye-based ink

O

X

O

X

X

O

CLI-

8C 

X

O

CLI-

8M 

X

O

CLI-

8Y

X

O

Note: The ink tanks for the Japanese models are not compatible with those for the non-Japanese models. Be sure to use the appropriate ink tanks in servicing.

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<PIXMA iP4000 Specifications>

3-10

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