DeDietrich | SOLNEO SGC 24 SOL | User guide | DeDietrich SOLNEO SGC 24 SOL User guide

DeDietrich SOLNEO SGC 24 SOL User guide
SOLNEO
EN
Gas fired condensing boiler
SGC 24 SOL
C001764
User Guide
300017555-001-C
.
Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1
1.2
Symbols and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2.1
Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2.2
Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2.3
User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.3 Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2
Safety instructions and recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.1
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.1.1
Fire hazard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.1.2
Risk of being burnt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3.1
3.2
3.3
4
General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Parameter display - Diemasol A solar regulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
4.1
4.2
4.3
Start the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Description of the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Changing the settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.3.1
Selecting the operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.3.2
Changing the heating temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.3.3
Changing the domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.4 Stopping the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4.5 Prolonged absence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4.5.1
Switching off the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
4.5.2
Antifreeze protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
5
Checking and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
5.1
5.2
5.3
5.4
5.5
6
General instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Periodic checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Topping up the boiler with water (If the option is connected) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Bleeding the heating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Draining the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6.1
Breakdown codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6.1.1
Safety alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6.1.2
Sensor alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6.2 Before contacting the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6.3 Incidents and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6.3.1
The burner is not working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
6.3.2
The burner is operating but the radiators are cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
6.3.3
The domestic hot water does not appear hot enough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
6.3.4
Hot water takes a very long time to reach certain draw-off points and not others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
7
Technical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
8
Energy savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
8.1
8.2
2
Energy-saving advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Room thermostat and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
SGC 24 SOL
15/10/2009 - 300017555-001-C
1. Introduction
1 Introduction
1.1 Symbols and abbreviations
In these instructions, various markings and pictograms are used to
draw your attention to particular information. In so doing,
De Dietrich Thermique S.A.S. wishes to safeguard the user's safety,
obviate hazards and guarantee correct operation of the boiler.
Caution danger
Risk
of injury and damage to equipment.
CRC: Communicating remote controller
CFC: Chlorofluorocarbon
Attention must be paid to the warnings on safety of
persons and equipment.
Important information
Information must be kept in mind to maintain comfort.
Reference
ZRefer
to another manual or other pages in this instruction
DHW: Domestic hot water
manual.
1.2 General
1.2.1
Manufacturer's liability
Our products are manufactured in compliance with the essential
requirements of the various Directives applicable. They are therefore
delivered with 1 marking and all relevant documentation.
In the interest of customers, we are continuously endeavouring to
make improvements in product quality. All the specifications stated in
this document are therefore subject to change without notice.
1.2.2
`
Incorrect use of the appliance.
`
Faulty or insufficient maintenance of the appliance.
`
Incorrect installation of the appliance.
`
Perform the initial start up and carry out any checks necessary.
`
Explain the installation to the user.
`
Warn the user of the obligation to check the appliance and
maintain it in good working order.
`
Give all the instruction manuals to the user.
Installer's liability
The installer is responsible for the installation and inital start up of the
appliance.
The installer must respect the following instructions:
`
Read and follow the instructions given in the manuals provided
with the appliance.
`
Carry out installation in compliance with the prevailing
legislation and standards.
1.2.3
Our liability as the manufacturer may not be invoked in the following
cases:
User's liability
To ensure the optimum operation of your appliance, we strongly
recommend that you abide by the following instructions:
`
Read and follow the instructions given in the manuals provided
with the appliance.
`
Call on qualified professionals to carry out installation and initial
start up.
`
Get your fitter to explain your installation to you.
`
Have the required checks and services done.
`
Keep the instruction manuals in good condition close to the
appliance.
15/10/2009 - 300017555-001-C
This appliance is not intended to be used by persons (including
children) whose physcial, sensory or mental capacity is impaired or
persons with no experience or knowledge, unless they have the
benefit, through the intermediary of a person responsible for their
safety, of supervision or prior instructions regarding use of the
appliance. Care should be taken to ensure that children do not play
with the appliance.
SGC 24 SOL
3
1. Introduction
1.3 Certifications
CE identification no
CE-0085BQ0052
Type of connection
Chimney: B23P - B33
Forced flue: C13(x) - C33(x) - C43(x) - C53 - C63(x) * - C83(x)- C93(x)
Ignition
Automatic
* Except Belgium and France
(x) For Germany only
4
SGC 24 SOL
15/10/2009 - 300017555-001-C
2. Safety instructions and recommendations
2 Safety instructions and recommendations
2.1 Safety instructions
2.1.1
Fire hazard
IfDANGER
you smell flue gases:
IfDANGER
you smell gas:
1. Do not use a bare flame, do not smoke, do not actuate electrical
contacts or switches ( doorbell, light, motor, lift, etc..).
1. Switch the appliance off
2. Open the windows.
2. Cut the gas supply.
3. Evacuate the premises
3. Open the windows.
4. Call your fitter
4. Evacuate the premises.
5. Call your fitter.
2.1.2
Risk of being burnt
DANGER
Depending
on the settings of the appliance:
`
`
The temperature of the flue gas conduits may exceed 60°C.
`
The temperature of the radiators may reach 95°C.
The temperature of the domestic hot water may reach 65°C.
Avoid direct contact with the flame viewport.
2.2 Recommendations
The installation and the first start-up must be performed by a qualified
professional.
Only qualified professionals are authorised to work on the
appliance
and the instalation.
`
Regularly check the water pressure in the installation (minimum
pressure 0.8 bar, recommended pressure between 1.5 and 2
bar).
`
Keep the appliance accessible at all times.
`
Never remove or cover labels and rating plates affixed to the
appliance. Labels and rating plates must be legible throughout
the entire lifetime of the appliance.
„
Aeration
The air inlet into the premises must in no event be obstructed, even
partially.
„
Maintenance
Do not neglect to service the appliance:
For
completely safe and optimum operation, you must
have your boiler regularly serviced by an approved
installer.
The servicing and cleaning of the boiler and the sweeping of the flue
gas pipe and the bleed pot must be done at least once a year by a
qualified professional.
We recommend that you take out a maintenance contract.
„
Precautions against frost
The boiler is fitted with an antifreeze system. In the event of total
shutdown of the heating in winter which may lead to the danger of
freezing (switching off of radiators and current), we recommend using
a correctly dosed anti-freeze product to stop the heating water
freezing. Failing this, drain the installation completely (in all cases,
consult your fitter).
15/10/2009 - 300017555-001-C
SGC 24 SOL
5
3. Description
3 Description
3.1 General description
The SGC 24 SOL solar column is a multi-energy unit which includes
a gas-fired condensing boiler and a 200-litre solar domestic hot water
tank in the same casing.
The boiler is preset in the factory to operate on natural gases H and
E (Operating pressure: 20 mbar).
The boiler is fitted with a system to protect against overheating.
3.2 Control panel
C001771B
1
2
4
3
Position Key
Description
1
Alphanumeric LCD display
Displays the settings for the solar circuit.
2
Returns to the previous menu or reduces the value of a setting.
4
<
>
SET
N
Temperature display
The display shows the temperature of the water in the domestic hot water heating outlet when there is
a request for domestic hot water.
3
OI
Moves to the next menu or increases the value of a setting.
Allows the displayed parameter to be accessed and modified.
Domestic hot water temperature For SGC 24 SOL with Easymatic or Easyradio remote control:
maintenance override button
Pressing the button for 1 second makes it possible to override domestic hot water tank loading
outside the time period programmed in the control unit up to midnight (indicator light O2 flash).
- Light O1 lit : The burner is ignited to reheat the domestic hot water tank.
- Light O2 off : No override or programme running.
- Light O2 lit : Comfort programme activated.
For SGC 24 SOL without remote control:
Light O1 lit : The burner is ignited to reheat the domestic hot water tank.
A power cut does not modify the selected operating mode.
P
Safety shutdown light
Indicates an error in the boiler.
Q
Unlock button
To restart the boiler after safety shutdown.
RH
Button Used only in measurement 8888, installer K and sweep M mode.
Button
Used only in sweep mode M.
S
6
SGC 24 SOL
15/10/2009 - 300017555-001-C
3. Description
Position Key
T
Description
- . : Shutdown/antifreeze/vent.
6-position switch
- : Domestic hot water (Summer).
- " : Heating and domestic hot water (Winter).
V : Measurement mode (Key to access the parameters reserved for the installer).
- K : Fitter mode (Key to access the parameters reserved for the installer).
- M : Sweeping mode (Key to access the parameters reserved for the installer).
-
U
"Heating" on light
The light is on when the heating/domestic hot water reversal valve is in the heating position and the
circulator pump is operating.
V
Heating temperature setting
Adjustment range : 30 °C to 90 °C (Hard spot at 68°C).
W
Flame presence light
The light is on when the burner is operating.
X
Setting
the
temperature
Y
"Domestic hot water" on light
The light is on when the heating/domestic hot water reversal valve is in the domestic hot water
position and the circulator pump is operating.
Z
Pressure indicator
Indicates the pressure in the heating circuit from 0.5 to 2.5 bar.
domestic
water Adjustment range : 40 °C to 60 °C (Hard spot at 55°C).
3.3 Parameter display - Diemasol A solar regulator
`
To scroll the parameters, push on key < or >.
Abbreviation Parameter
Range
TC
Collector temperature
[-50.0...+250.0°C]
TS
Tank temperature
[-50.0...+250.0°C]
kWh
Amount of heat
[0...9999 kWh]
PC
Pump regime
[0...100 %]
tc
Self-calibration time
[0...5] minutes
TR
Return temperature
[-50.0...+250.0°C]
TM
Additional temperature
with S3 sensor only (optional)
[-50.0...+250.0°C]
15/10/2009 - 300017555-001-C
SGC 24 SOL
7
4. Operating instructions
4 Operating instructions
4.1 Start the boiler
`
Check the water pressure in the installation several times a
year.
If necessary, top up the boiler with water.
The water pressure in the installation must be between 1.5 and
2 bar.
`
Open the gas valve.
`
Set the 6-position switch T to (summer mode) or
(winter mode).
`
If using a room temperature thermostat or a communicating
remote control, turn them to heating request.
"
T
C001790
`
`
The boiler will begin an automatic venting-programme (which
lasts approx. 3 minutes) and will do this every time the power
supply is isolated.
`
The regulator starts an initialisation phase during which the LED
flashes red and green. When initialisation is complete, the
regulator changes to automatic mode. The factory settings for
this mode give optimum performance with most installations.
M000391-B
4.2 Description of the parameters
LED state:
Display
Action
Continuously green
Regulation operating normally (System Operating).
Solar system Operating.
Continuously red
The installation is stopped.
The solar collectors are not hot enough (parameter TC) to enable operation.
Flashing green/red
Initialisation phase
The installation is in manual mode
Maximum water tank temperature exceeded
Maximum solar collector temperature exceeded
Sensor fault
Off
8
Control system power fault
SGC 24 SOL
15/10/2009 - 300017555-001-C
4. Operating instructions
4.3 Changing the settings
4.3.1
Set the 6-position switch T to the desired operating mode.
C000879-B
`
Selecting the operating mode
- - . : Shutdown/antifreeze/vent.
- - : Domestic hot water (Summer).
- - " : Heating and domestic hot water (Winter).
4.3.2
Set the temperature of the heating water using button V.
C000880-C
`
Changing the heating temperature
- Minimum = 30 °C
- Maximum = 90 °C
- Hard point = 68 °C
`
The temperature set in shown on the display.
If using an outside temperature sensor, the heating flow
temperature is adjusted automatically.
4.3.3
Set the domestic hot water temperature using button X.
C000881-C
`
Changing the domestic hot water temperature
- Minimum = 40 °C
- Maximum = 60 °C
- Recommended temperature = 55 °C (Hard point) to combine
comfort and economy.
`
The temperature set in shown on the display.
4.4 Stopping the boiler
`
Set the 6-position switch T to . (stop / antifreeze / vent).
The boiler goes into standby mode.
The display shows " .. ".
In this operating scenario, the boiler and the domestic hot water
tank are protected against the risk of frost.
T
Do not shut down power to the control system or drain the
heat-exchanging
fluid.
C001793-B
The system is designed in such a way that no special precautions are
necessary during long periods of absence in summer.
The Diemasol A solar control system protects the installation from
overheating.
15/10/2009 - 300017555-001-C
SGC 24 SOL
9
4. Operating instructions
4.5 Prolonged absence
4.5.1
Switching off the appliance
If the central heating system is not used for a long period, we
recommend switching the boiler off.
1. Switch the boiler off.
4.5.2
2. Cut the power supply to the boiler.
3. Close the gas valve.
Antifreeze protection
The boiler must be installed in a frost-free environment.
We recommend setting the boiler thermostat to a value off 10°C if
using a classic installation.
If the temperature of the central heating water in the boiler falls too
much, the integrated protection device switches itself on:
- If the water temperature is lower than 7°C, the circulating pump is
activated.
- If the water temperature is lower than 3°C, the boiler is activated.
- When the water temperature is above 10 °C, the boiler is switched
off and the circulation pump runs for another 15 minutes.
10
SGC 24 SOL
15/10/2009 - 300017555-001-C
5. Checking and maintenance
5 Checking and maintenance
5.1 General instructions
Maintenance operations must be done by a qualified
An annual inspection is compulsory.
professional.
We recommend that you take out a maintenance contract.
Only original spare parts must be used.
`
Regularly check the water pressure in the installation (minimum
pressure 0.8 bar, recommended pressure between 1.5 and 2
bar).
If the water pressure is too low, add more water to the
installation (See Topping up the boiler with water).
`
Carry out a visual check for the presence of any water leaks.
`
Open and close the radiator valves several times a year (this
prevents the valves from seizing up).
`
Clean the outside of the boiler using a damp cloth and a light
detergent.
C002174-A
5.2 Periodic checks
1
2
3
4
Only a qualified professional is authorised to clean the
inside of the boiler.
T000181-B
5.3 Topping up the boiler with water (If the option is connected)
`
Regularly check the level of water in the system and top up if
required, taking care that cold water is not added suddenly into
the boiler when it is hot.
This operation must be carried out several times per season ; if
not, look for the probable leak and immediately fix it.
`
Contact the fitter.
Do not drain the installation, except in cases of absolute
necessity.
15/10/2009 - 300017555-001-C
SGC 24 SOL
11
5. Checking and maintenance
5.4 Bleeding the heating system
It is essential that you vent any air in the appliance, the ducts or the
valves to prevent the noise annoyance likely to be produced during
heating or water draw-off.
6. Bleed the radiators.
Start with the lower floors.
To do this, proceed as follows:
1. Open the valves on all radiators connected to the heating system.
5
3
4
1
2
1
2
3
4
T000181-B
2. Set the heating set point to as high a temperature as possible.
3. Wait until the radiators are hot.
T000854-A
7. Open the bleed connection using the bleed key, keeping a rag
pressed against the connection.
8. Wait until water begins to come out of the bleed valve, then close
the bleed connection.
The water may still be hot.
9. Turn the boiler on.
T000184-A
4. Switch the boiler off.
5. Wait around 10 minutes until the radiators are cold.
10. Check the pressure of the installation.
If the water pressure is too low, add more water to the installation
(See Topping up the boiler with water).
11. Set the heating set point.
T000185-A
12
SGC 24 SOL
15/10/2009 - 300017555-001-C
5. Checking and maintenance
5.5 Draining the installation
It may become necessary to empty the water from the heating system
when the radiators have to be replaced, should there be a major
water leak or a risk of frost.
To do this, proceed as follows
1. Open the valves on all radiators connected to the heating system.
1
2
3
4
T000181-B
2. Cut the power supply to the boiler.
3. Wait around 10 minutes until the radiators are cold.
T000185-A
4. Connect an evacuation hose to the plug located at the lowest
level.
5. Place the end of the hose in a discharge sump or in a place where
the water discharged from the valve can not do any damage.
T000858-A
6. Open the filling/draw-off valve on the heating system.
The water may still be hot.
7. When no more water comes out of the drainage plug, close the
drainage valve.
15/10/2009 - 300017555-001-C
SGC 24 SOL
13
6. Troubleshooting
6 Troubleshooting
6.1 Breakdown codes
In the event of a fault, the display indicates an alarm message by
alternately showing AL and a code from which the type of fault can
be determined.
6.1.1
Safety alarms
Alarm code
Meaning
cA
Igniter fault
cI
Ionization error
tS
Overheating alarm
PA
No water
cd
Communication error with the safety control box (card side)
c8
Internal error safety control box
A1
Communication error with the safety control box (box side)
tH
Communication with the communicating remote interrupted
6.1.2
Sensor alarms
Alarm code
Meaning
40
Fault external sensor
41
No outside sensor on start-up if outlet sensor B present
42
Fault outlet sensor B
50 or 51
DHW outlet sensor error DHW
58 or 59
Fault electronic manometer
6.2 Before contacting the installer
`
Try to restart the boiler once by pressing the key Q on the
control panel.
`
If this fails after a second try to restart, inform the professional
responsible for maintaining the boiler.
`
Note the following information on the appliance's rating plate:
-
Boiler type
Date of manufacture
Serial no. of the appliance
Type of gas used.
D0
14
SGC 24 SOL
01
04
0
15/10/2009 - 300017555-001-C
6. Troubleshooting
6.3 Incidents and solutions
Checks to make before calling your fitter
6.3.1
„
The burner is not working
It is cold.
`
Check the boiler thermostat settings.
`
If using a room temperature thermostat or a remote control
(Easymatic or Easyradio), check that it is set according to the
instructions.
„
It is cold. There is no domestic hot water
C002175-A
`
Note the code displayed AL + _ _.
`
Press button Q until the red light goes out.
`
Release the button. The boiler restarts.
15/10/2009 - 300017555-001-C
`
SGC 24 SOL
If there is a problem, contact your fitter, specifying the alarm
code.
15
6. Troubleshooting
6.3.2
„
The burner is operating but the radiators are cold
Air and water noise in the radiators
`
Bleed the radiators.
`
Top up the heating circuit with water.
`
If it is often necessary to top up the installation with water,
contact your fitter.
`
If the problem persists, consult your fitter.
„
The burner is operating but the radiators are cold
`
Check that the boiler heating pump is operating correctly.
`
If the problem persists, consult your fitter
6.3.3
„
The domestic hot water does not appear hot enough
Flow of water from the tap too high.
The higher the flow, the lower the temperature.
`
Reduce the flow from the hot water tap.
`
If several draw-off points are open at the same time, close one
or other of the points.
6.3.4
Hot water takes a very long time to reach certain draw-off points and not others
This is due to the length of the hot water pipes between the draw-off
points and the boiler.
The greater the length, the longer the time necessary for the hot
water to replace the colder water in the pipes.
16
SGC 24 SOL
15/10/2009 - 300017555-001-C
7. Technical characteristics
7 Technical characteristics
Boiler SGC 24 SOL
General
Useful output 50 / 30 °C
Nominal output
(heating and DHW modes)
Minimum output
kW
6.0
Useful output 80 / 60 °C
Nominal output
kW
22.0
(heating and DHW modes)
Minimum output
kW
5.7
Power input
Nominal output
kW
22.8
(heating and DHW modes)
Minimum output
kW
5.9
Operating efficiency
80 / 60 °C (4)
%
107.8
40 / 30 °C (4)
%
110.1
Load and water temperature efficiency
Gas flow rate at Pn (15 °C- 1013 mbar)
Gas flow rate at Pn
100% Pn, Average temperature 70 °C
%
96.8
%
110
Natural gas H (G20)
m3/h
2.41
Natural gas L (G25)
3/h
2.80
Butane (G30)
Characteristics of the heating Nominal water flow (∆T = 20 K)
circuit
Rated net head (1000 l/h)
1.79
110
1000
1
Flow temperature
°C
30 - 90
Maximum pressure
bar
3
Expansion vessel
l
12
Initial pressure of the expansion vessel
bar
0.75
Flow in 10 min at ∆T = 30K (2) (3)
Water content
Boiler heat exchanger
Solar exchanger
Performance
bar
0.3
l/min
19
l/h
560
l/10 mm
190
Top up volume Aux V
l
100
Solar volume Sun V
l
100
Max operating pressure, DHW
bar
10
Maximum operating temperature
°C
90
Water content
l
4.7
Exchange surface
m2
0.7
Glycol water capacity
l
5.0
Exchange surface
m2
1.0
Standby consumption ∆T = 45K, TotalV
kWh/24h
2.3
Cooling constant Cr
Wh/24h·L·K
0.26
Ambient temperature
°C
0 - 40
Storage temperature
°C
-20 - +70
Range of measurement
°C
-40 - +250
Max. current
A/V
4 / 250
Power consumption
VA
about 2
Electrical connection
V / Hz / A
230 / 50 / 6
Power consumption
W
1 - 134
Insulation class
DIN 40050
Battery backup (Control panel)
15/10/2009 - 300017555-001-C
Kg/h
°C
mCE
Minimum operating pressure
Electrical specifications
m
l/h
Characteristics
of
the Specific flow at ∆T = 30K (2) (3)
domestic hot water circuit
Flow per hour at ∆T = 35K (1) (3)
Diemasol A solar regulator
23.7
30% Pn,Return temperature 30 °C
Maximum temperature (Safety thermostat cut-off)
Double coil hot water tank
kW
IP 42 (IPX2D)
2 years
minimum
SGC 24 SOL
17
7. Technical characteristics
Boiler SGC 24 SOL
Dimensions
Height
mm
1710
Width
mm
600
Depth
mm
657
Shipping weight
kg
196
(3) Cold water temperature: 10 °C
(1) Heat exchanger inlet temperature: 80 °C
Domestic hot water temperature: 45 °C
(2) DHW setting: 60 °C
Average domestic hot water temperature: 40 °C
Boiler setting: 80 °C
8 Energy savings
8.1 Energy-saving advice
`
Keep the room in which the boiler is installed well ventilated.
`
Close the radiators in rooms not in use.
`
Do not obstruct aeration grates (even partially). They help to
reduce humidity in the home. The more humid a home, the
more heating it consumes.
`
Do not run hot (or cold) water pointlessly.
`
Fit a water-saving shower head to save up to 40 energy.
`
Take showers rather than baths.A bath consumes twice as
much water and energy.
`
Do not shut down heating completely if you are absent.
Lower the thermostat by 3-4°C.
`
Use the sun's heat as much as possible.
`
Do not cover the radiators. Do not hang curtains in front of the
radiators.
`
Install reflector panels behind the radiators.
`
Insulate pipes to prevent thermal losses and condensation.
`
Turn heating off when airing a room (5 minutes a day is
sufficient)
Avoid deregulating the thermostat. Place the start/stop switch
on Off.
8.2 Room thermostat and settings
The type of thermostat and its setting have a considerable influence
on energy consumption.
A few tips:
`
A modulable thermostat, possibly in combination with
thermostatic valve radiators, saves energy and offers
considerable comfort. This combination allows you to set the
temperature on each flow.
In the room in which the room thermostat is installed, do not fit
thermostatic valve radiators.
`
Completely closing and opening thermostatic valve radiators
causes undesirable temperature fluctuations.
Open and close thermostatic valves in small steps.
`
Lower the room thermostat when you air the rooms.
`
When setting an hourly programmable thermostat, bear days
when you are absent and holidays in mind.
18
SGC 24 SOL
15/10/2009 - 300017555-001-C
7. Technical characteristics
Warranty
You have just purchased one of our appliances and we thank you
for the trust you have placed in our products. Please note that your
appliance will provide good service for a longer period of time if it is
regularly checked and maintained. Your fitter and our customer
support network are at your disposal at all times.
„
Warranty terms
Starting from the purchase date shown on the original fitter's
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified fitter). In
particular, the manufacturer shall not be held responsible for any
damage, loss or injury caused by installations which do not comply
with the following:
- applicable local laws and regulations
- specific requirements relating to the installation, such as national
and/or local regulations
- the manufacturer's instructions, in particular those relating to the
regular maintenance of the unit
- the rules of the profession
The warranty is limited to the exchange or repair of such parts as
have been recognised to be faulty by our technical department and
does not cover labour, travel and carriage costs. The warranty shall
not apply to the replacement or repair of parts damaged by normal
wear and tear, negligence, repairs by unqualified parties, faulty or
insufficient monitoring and maintenance, faulty power supply or the
use of unsuitable fuel. Sub-assemblies such as motors, pumps,
electric valves etc. are guaranteed only if they have never been
dismantled.
„
„
Italy
The duration of our warranty is shown on the certificate delivered
with the appliance.
Our liability as manufacturer may not be invoked in respect of
incorrect use of the appliance, incorrect or insufficient maintenance
thereof, or incorrect installation of the appliance (you must
therefore ensure that installation and maintenance operations are
carried out respectively by a qualified professional and by an after
sales service company).
The legislation laid down by European Directive 99/44/EEC,
transposed by Legislative Decree No. 24 of 2 February 2002
published in O.J. No. 57 of 8 March 2002, continues to apply.
„
Russia
The foregoing provisions in no way affect the rights of the
consumer, which are guaranteed by the legislation of the Russian
Federation as regards hidden defects.
The terms and conditions of warranty and the terms and conditions
of application of the warranty are indicated on the warranty form.
The warranty shall not apply as regards the replacement or repair
of wearing parts under normal use. Such parts include
thermocouples, injection nozzles, flame control and ignition
systems, fuses and gaskets.
„
Turkey
Due to the laws and regulations the product life for this product is
10 years. During that time the producer and/or the distributor has
to provide after sales services and spare parts.
„
Other countries
The above provisions do not restrict the benefit of the legal laws
regarding hidden defects applicable in the buyer's country.
France
The preceding dispositions are not exclusive of benefits for the
purchaser of the legal guarantee as stated in Civil Code articles
1641 to 1648.
„
Poland
Warranty conditions are included in the warranty card.
„
Switzerland
The application of the warranty is subject to the terms and
conditions of sale, delivery and warranty of the company marketing
our products.
„
Belgium
The preceding dispositions about the contractual guarantee are not
exclusive of profit if the need arises for the purchaser in Belgium of
the applicable legal dispositions on hidden defects.
15/10/2009 - 300017555-001-C
SGC 24 SOL
19
DE DIETRICH THERMIQUE S.A.S.
www.dedietrich-thermique.fr
FR
Direction des Ventes France
57, rue de la Gare
F- 67580 MERTZWILLER
+33 (0)3 88 80 27 00
+33 (0)3 88 80 27 99
T000249-B
NEUBERG S.A.
www.dedietrich-heating.com
DE DIETRICH REMEHA GmbH
www.dedietrich-remeha.de
DE
Rheiner Strasse 151
D- 48282 EMSDETTEN
+49 (0)25 72 / 23-5
+49 (0)25 72 / 23-102
info@dedietrich.de
LU
DE DIETRICH
www.dedietrich-otoplenie.ru
VAN MARCKE
www.vanmarcke.be
BE
Weggevoerdenlaan 5
B- 8500 KORTRIJK
+32 (0)56/23 75 11
RU
DE DIETRICH
www.dedietrich-heating.com
CN
129090 г. Москва
ул. Гиляровского, д. 8
офис 52
+7 495 988-43-04
+7 495 988-43-04
dedietrich@nnt.ru
ÖAG AG
www.oeag.at
AT
Schemmerlstrasse 66-70
A-1110 WIEN
+43 (0)50406 - 61624
+43 (0)50406 - 61569
dedietrich@oeag.at
WALTER MEIER (Klima Schweiz) AG
www.waltermeier.com
WALTER MEIER (Climat Suisse) SA
www.waltermeier.com
Bahnstrasse 24
CH-8603 SCHWERZENBACH
+41 (0) 44 806 44 24
Serviceline +41 (0)8 00 846 846
+41 (0) 44 806 44 25
ch.klima@waltermeier.com
Z.I. de la Veyre B, St-Légier
CH-1800 VEVEY 1
+41 (0) 21 943 02 22
Serviceline +41 (0)8 00 846 846
+41 (0) 21 943 02 33
ch.climat@waltermeier.com
AD001NU-AC
CH
Room 512, Tower A, Kelun Building
12A Guanghua Rd, Chaoyang District
C-100020 BEIJING
+86 (0)106.581.4017
+86 (0)106.581.4018
+86 (0)106.581.7056
+86 (0)106.581.4019
contactBJ@dedietrich.com.cn
39 rue Jacques Stas
L- 2010 LUXEMBOURG
+352 (0)2 401 401
© Copyright
All technical and technological information contained in these technical instructions, as well as any
drawings and technical descriptions supplied, remain our property and shall not be multiplied
without our prior consent in writing.
Subject to alterations.
15/10/2009
DE DIETRICH THERMIQUE
57, rue de la Gare F- 67580 MERTZWILLER - BP 30
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