Dell DL1000 User`s guide
Dell DL1000 Appliance
User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 07
Rev. A00
Contents
1 Introducing Your Dell DL1000............................................................................7
Dell DL1000 Core Technologies...........................................................................................................7
Live Recovery................................................................................................................................... 7
Universal Recovery.......................................................................................................................... 7
True Global Deduplication ............................................................................................................. 8
Encryption........................................................................................................................................8
Dell DL1000 Data Protection Features.................................................................................................8
Dell DL1000 Core............................................................................................................................8
Dell DL1000 Smart Agent................................................................................................................9
Snapshot Process............................................................................................................................ 9
Replication — Disaster Recovery Site Or Service Provider............................................................ 9
Recovery........................................................................................................................................ 10
Recovery-as-a-Service .................................................................................................................10
Virtualization And Cloud............................................................................................................... 10
Dell DL1000 Deployment Architecture.............................................................................................. 10
Other Information You May Need...................................................................................................... 12
2 Working With Your DL1000..............................................................................14
Accessing The DL1000 Core Console................................................................................................14
Updating Trusted Sites In Internet Explorer................................................................................. 14
Configuring Browsers To Remotely Access The Core Console..................................................14
Managing Licenses ............................................................................................................................. 15
Changing A License Key ............................................................................................................... 16
Contacting The License Portal Server ......................................................................................... 16
Managing Core Settings ..................................................................................................................... 16
Changing The Core Display Name .............................................................................................. 16
Changing The Nightly Job Time .................................................................................................. 17
Modifying The Transfer Queue Settings ...................................................................................... 17
Adjusting The Client Time-out Settings .......................................................................................17
Configuring Deduplication Cache Settings ................................................................................. 17
Modifying Engine Settings ............................................................................................................18
Modifying Deploy Settings ........................................................................................................... 19
Modifying Database Connection Settings ................................................................................... 19
Managing Events ................................................................................................................................ 20
Configuring Notification Groups .................................................................................................20
Configuring An Email Server......................................................................................................... 21
Configuring An Email Notification Template .............................................................................. 22
Configuring Repetition Reduction ...............................................................................................23
Configuring Event Retention ....................................................................................................... 23
Managing Repositories .......................................................................................................................23
Viewing Repository Details........................................................................................................... 24
Checking A Repository .................................................................................................................24
Managing Security ..............................................................................................................................24
Adding An Encryption Key ............................................................................................................25
Editing An Encryption Key ............................................................................................................25
Changing An Encryption Key Passphrase ....................................................................................25
Importing An Encryption Key .......................................................................................................26
Exporting An Encryption Key ....................................................................................................... 26
Removing An Encryption Key ...................................................................................................... 26
Managing Cloud Accounts ................................................................................................................ 26
Adding a Cloud Account............................................................................................................... 27
Editing a Cloud Account............................................................................................................... 29
Configuring Cloud Account Settings........................................................................................... 29
Removing a Cloud Account..........................................................................................................29
Monitoring Your DL1000 ................................................................................................................... 30
Upgrading Your DL1000..................................................................................................................... 30
Repairing Your DL1000.......................................................................................................................30
Rapid Appliance Self Recovery..................................................................................................... 30
3 Protecting Workstations And Servers.............................................................32
About Protecting Workstations And Servers ..................................................................................... 32
Deploying An Agent (Push Install) ..................................................................................................... 32
Protecting A Machine .........................................................................................................................33
Pausing And Resuming Protection .............................................................................................. 35
Deploying The Agent Software When Protecting An Agent........................................................35
Understanding Protection Schedules ............................................................................................... 36
Creating Custom Schedules......................................................................................................... 37
Modifying Protection Schedules ..................................................................................................37
Configuring Protected Machine Settings ..........................................................................................39
Viewing And Modifying Configuration Settings .......................................................................... 39
Viewing System Information For A Machine ............................................................................... 39
Viewing License Information ....................................................................................................... 40
Modifying Transfer Settings ......................................................................................................... 40
Archiving Data..................................................................................................................................... 43
Creating An Archive ......................................................................................................................43
Importing An Archive ................................................................................................................... 46
Archiving To A Cloud.................................................................................................................... 48
Viewing System Diagnostics ..............................................................................................................48
Viewing Machine Logs ................................................................................................................. 48
Uploading Machine Logs.............................................................................................................. 48
Canceling Operations On A Machine ..........................................................................................48
Viewing Machine Status And Other Details .................................................................................49
Managing Multiple Machines .............................................................................................................50
Deploying To Multiple Machines ................................................................................................. 50
Monitoring The Deployment Of Multiple Machines ................................................................... 50
Protecting Multiple Machines........................................................................................................51
Monitoring The Protection Of Multiple Machines ...................................................................... 52
4 Recovering Data................................................................................................. 53
Managing Recovery ............................................................................................................................53
Managing Snapshots And Recovery Points .......................................................................................53
Viewing Recovery Points ..............................................................................................................53
Viewing A Specific Recovery Point............................................................................................... 54
Mounting A Recovery Point For A Windows Machine ................................................................ 55
Dismounting Select Recovery Points .......................................................................................... 55
Dismounting All Recovery Points ................................................................................................ 56
Mounting A Recovery Point For A Linux Machine .......................................................................56
Removing Recovery Points .......................................................................................................... 56
Deleting An Orphaned Recovery Point Chain..............................................................................57
Forcing A Snapshot .......................................................................................................................57
Restoring Data ....................................................................................................................................58
About Exporting Protected Data From Windows Machines To Virtual Machines...................... 58
Managing Exports......................................................................................................................... 60
Exporting Backup Information From Your Windows Machine To A Virtual Machine ............... 62
Exporting Windows Data Using ESXi Export ............................................................................... 62
Exporting Windows Data Using VMware Workstation Export ....................................................64
Exporting Windows Data Using Hyper-V Export ........................................................................ 69
Exporting Windows Data Using VirtualBox Export ...................................................................... 71
Restoring Volumes from a Recovery Point ................................................................................. 73
Restoring Volumes for a Linux Machine using the Command Line ...........................................76
Launching Bare Metal Restore For Windows Machines ....................................................................77
Roadmap For Performing A Bare Metal Restore For A Windows Machine ................................ 77
Launching A Bare Metal Restore For A Linux Machine .....................................................................82
Installing The Screen Utility.......................................................................................................... 84
Creating Bootable Partitions On A Linux Machine...................................................................... 84
5 Replicating Recovery Points.............................................................................85
Replication...........................................................................................................................................85
Roadmap For Performing Replication ...............................................................................................86
Replicating To A Self-Managed Core...........................................................................................86
Replicating To A Core Managed By A Third Party....................................................................... 90
Replicating A New Agent ............................................................................................................. 90
Replicating Agent Data On A Machine ........................................................................................ 91
Setting Replication Priority For An Agent .................................................................................... 92
Monitoring Replication .................................................................................................................92
Managing Replication Settings .................................................................................................... 94
Removing Replication ........................................................................................................................94
Removing An Agent From Replication On The Source Core......................................................94
Removing An Agent On The Target Core.................................................................................... 94
Removing A Target Core From Replication................................................................................. 95
Removing A Source Core From Replication................................................................................ 95
Recovering Replicated Data .............................................................................................................. 95
Understanding Failover And Failback ................................................................................................ 96
Performing Failover ......................................................................................................................96
Performing Failback ..................................................................................................................... 96
6 Reporting............................................................................................................. 98
About Reports .................................................................................................................................... 98
About The Reports Toolbar ............................................................................................................... 98
About Compliance Reports ............................................................................................................... 98
About Errors Reports ......................................................................................................................... 99
About The Core Summary Report .....................................................................................................99
Repositories Summary ................................................................................................................. 99
Agents Summary ........................................................................................................................ 100
Generating A Report For A Core Or Agent ..................................................................................... 100
About The Central Management Console Core Reports ...............................................................100
Generating A Report From The Central Management Console .....................................................101
7 Getting Help...................................................................................................... 102
Finding Documentation And Software Updates.............................................................................. 102
Documentation........................................................................................................................... 102
Software Updates........................................................................................................................ 102
Contacting Dell................................................................................................................................. 102
Documentation Feedback................................................................................................................ 102
Introducing Your Dell DL1000
1
Your Dell DL1000 combines backup and replication into a unified data protection product. It provides
reliable application data recovery from your backups to protect virtual machines and physical machines.
Your Dell DL1000 is capable of handling up to petabytes of data with built-in global deduplication,
compression, encryption, and replication to specific private or public cloud infrastructure. Server
applications and data can be recovered in minutes for data retention (DR) and compliance purposes.
Your DL1000 supports multi-hypervisor environments on VMware vSphere and Microsoft Hyper-V private
and public clouds.
Your DL1000 combines the following technologies:
•
Live Recovery
•
Universal Recovery
•
True Global Deduplication
•
Encryption
Dell DL1000 Core Technologies
Details about the core technologies of your DL1000 are described in the following topics.
Live Recovery
Live Recovery is instant recovery technology for VMs or servers. It gives you near-continuous access to
data volumes on virtual or physical servers.
DL1000 backup and replication technology records concurrent snapshots of multiple VMs or servers,
providing near instantaneous data and system protection. You can resume the use of the server by
mounting the recovery point without waiting for a full restore to production storage.
Universal Recovery
Universal Recovery provides unlimited machine restoration flexibility. You can restore your backups from
physical systems to virtual machines, virtual machines to virtual machines, virtual machines to physical
systems, or physical systems to physical systems, and carry out bare metal restores to dissimilar
hardware.
Universal Recovery technology also accelerates cross-platform moves among virtual machines. For
example, moving from VMware to Hyper-V or Hyper-V to VMware. It builds in application-level, itemlevel, and object-level recovery (individual files, folders, email, calendar items, databases, and
applications).
7
True Global Deduplication
True Global Deduplication eliminates redundant or duplicate data by performing incremental block-level
backups of the machines.
The typical disk layout of a server consists of the operating system, application, and data. In most
environments, the administrators often use a common version of the server and desktop operating
system across multiple systems for effective deployment and management. When backup is performed at
the block-level across multiple machines, it provides a more granular view of what is in the backup and
what is not, irrespective of the source. This data includes the operating system, the applications, and the
application data across the environment.
Figure 1. Diagram of True Global Deduplication
Encryption
Your DL1000 provides encryption to protect backups and data-at-rest from unauthorized access and
use, ensuring data privacy. The data can be accessed and decrypted using the encryption key. Encryption
is performed inline on snapshot data, at line speeds without impacting performance.
Dell DL1000 Data Protection Features
Dell DL1000 Core
The Core is the central component of the DL1000 deployment architecture. The Core stores and
manages machine backups and provides services for backup, recovery, retention, replication, archival,
and management. The Core is a self-contained network, addressable computer that runs a 64-bit variant
of Microsoft Windows Server 2012 R2 Foundation and Standard operating systems. The appliance
performs target-based inline compression, encryption, and data deduplication of the data received from
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the agent. The Core then stores the snapshot backups in the repository, which resides on the appliance.
Cores are paired for replication.
The repository resides on internal storage within the Core. The Core is managed by accessing the
following URL from a JavaScript enabled web browser: https://CORENAME:8006/apprecovery/admin.
Dell DL1000 Smart Agent
The Smart Agent is installed on the machine that is protected by the Core. The Smart Agent tracks the
changed blocks on the disk volume and then snaps an image of the changed blocks at a predefined
interval of protection. The incremental block-level snapshots’ forever approach prevents repeated
copying of the same data from the protected machine to the Core.
After the agent is configured, it uses smart technology to keep track of changed blocks on the protected
disk volumes. When the snapshot is ready, it is rapidly transferred to the Core using intelligent multithreaded, socket-based connections.
Snapshot Process
Your DL1000 protection process begins when a base image is transferred from an agent machine to the
Core, which is the only time a full copy of the machine needs to be transported across the network under
normal operation, followed by incremental snapshots forever. The DL1000 Agent for Windows uses
Microsoft Volume Shadow copy Service (VSS) to freeze and quiesce application data to disk to capture a
file-system-consistent and an application-consistent backup. When a snapshot is created, the VSS writer
on the target server prevents content from being written to the disk. During the process of halting of
writing content to disk, all disk I/O operations are queued and resume only after the snapshot is
complete, while the operations in progress will be completed and all open files will be closed. The
process of creating a shadow copy does not significantly impact the performance of the production
system.
Your DL1000 uses Microsoft VSS because it has built-in support for all Windows internal technologies
such as NTFS, Registry, Active Directory, to flush data to disk before the snapshot. Additionally, other
enterprise applications, such as Microsoft Exchange and SQL, use VSS Writer plug-ins to get notified
when a snapshot is being prepared and when they have to flush their used database pages to disk to
bring the database to a consistent transactional state. The captured data is rapidly transferred and stored
on the Core.
Replication — Disaster Recovery Site Or Service Provider
Replication is the process of copying recovery points and transmitting them to a secondary location for
the purpose of disaster recovery. The process requires a paired source-target relationship between two
cores. Replication is managed on a per-protected-machine basis; meaning, backup snapshots of a
protected machine are replicated to the target replica core. When replication is set up, the source core
asynchronously and continuously transmits the incremental snapshot data to the target core. You can
configure this outbound replication to your company's own data center or remote disaster recovery site
(that is, a self-managed‚ target core) or to a managed service provider (MSP) providing off-site backup
and disaster recovery services. When you replicate to an MSP, you can use built-in workflows that let you
request connections and receive automatic feedback notifications.
In the case of a severe outage, DL1000 supports fail-over and fail-back in replicated environments. The
target core in the secondary site can recover instances from replicated agents and immediately
commence protection on the failed-over machines. After the primary site is restored, the replicated core
can fail-back data to agents from the primary site.
9
Replication begins with seeding — the initial transfer of deduplicated base images and incremental
snapshots of the protected agents can add up to hundreds or thousands of gigabytes of data. Initial
replication can be seeded to the target core using external media. This is useful for large sets of data or
sites with slow links. The data in the seeding archive is compressed, encrypted and deduplicated. If the
total size of the archive is larger than the space available on the removable media, the archive can span
across multiple devices based on the available space on the media. During the seeding process, the
incremental recovery points replicate to the target site. After the target core consumes the seeding
archive, the newly replicated incremental recovery points automatically synchronizes.
Recovery
Recovery can be performed in the local site or the replicated remote site. After the deployment is in
steady state with local protection and optional replication, the DL1000 Core allows you to perform
recovery using Recovery Assure, Universal Recovery, or Live Recovery.
Recovery-as-a-Service
Managed Service Providers (MSPs) can fully leverage DL1000 as a platform for delivering Recovery As A
Service (RaaS). RaaS facilitates complete recovery-in-the-cloud by replicating customers' physical and
virtual servers. The service provider's cloud are used as virtual machines to support recovery testing or
actual recovery operations. Customers wanting to perform recovery-in-the-cloud can configure
replication on their protected machines on the local cores to an AppAssure service provider. In the event
of a disaster, the MSPs can instantly spin-up virtual machines for the customer.
The DL1000 is not multi-tenant. The MSPs can use the DL1000 at multiple sites and create a multi-tenant
environment at their end.
Virtualization And Cloud
The DL1000 Core is cloud-ready, which allows you to leverage the compute capacity of the cloud for
recovery and archive.
DL1000 can export any protected or replicated machine to licensed versions of VMware or Hyper-V. With
continuous exports, the virtual machine is incrementally updated after every snapshot. The incremental
updates are very fast and provide standby-clones that are ready to be powered up with a click of a
button. The supported virtual machine exports are:
•
VMware Workstation or Server on a folder
•
Direct export to a Vsphere or VMware ESXi host
•
Export to Oracle VirtualBox
•
Microsoft Hyper-V Server on Windows Server 2008 (x64)
•
Microsoft Hyper-V Server on Windows Server 2008 R2
•
Microsoft Hyper-V Server on Windows Server 2012 R2
You can now archive your repository data to the cloud using platforms such as Microsoft Azure, Amazon
S3, Rackspace Cloud Block Storage, or other OpenStack-based cloud services.
Dell DL1000 Deployment Architecture
Your DL1000 deployment architecture consists of local and remote components. The remote
components may be optional for those environments that do not require leveraging a disaster recovery
10
site or a managed service provider for off-site recovery. A basic local deployment consists of a backup
server called the Core and one or more protected machines known as the agents. The off-site
component is enabled using replication that provides full recovery capabilities in the disaster recovery
site. The DL1000 Core uses base images and incremental snapshots to compile recovery points of
protected agents.
Additionally, DL1000 is application-aware because it can detect the presence of Microsoft Exchange and
SQL and their respective databases and log files. Backups are performed by using application-aware
block-level snapshots. DL1000 performs log truncation of the protected Microsoft Exchange server.
The following diagram depicts a simple DL1000 deployment. DL1000 Agents are installed on machines
such as a file server, email server, database server, or virtual machines are connected to and protected by
a single DL1000 Core, which consists of the central repository. The Dell software License Portal manages
license subscriptions, groups and users for the agents and cores in your environment. The License Portal
allows users to log in, activate accounts, download software, and deploy agents and cores per your
license for your environment.
Figure 2. Dell DL1000 Deployment Architecture
You can also deploy multiple DL1000 Cores as shown in the following diagram. A central console
manages multiple cores.
11
Figure 3. DL1000 Multi—Core Deployment Architecture
Other Information You May Need
NOTE: For all Dell OpenManage documents, go to dell.com/openmanagemanuals.
NOTE: Always check for updates on dell.com/support/manuals and read the updates first because
they often supersede information in other documents.
NOTE: For any documentation related to Dell OpenManage Server Administrator, see dell.com/
openmanage/manuals.
You product documentation includes:
Getting Started
Guide
Provides an overview of system features, setting up your system, and technical
specifications. This document is also shipped with your system.
Owner’s
Manual
Provides information about system features and describes how to troubleshoot the
system and install or replace system components.
Deployment
Guide
Provides information on hardware deployment and the initial deployment of the
appliance.
User’s Guide
Provides information about configuring and managing the system.
OpenManage
Server
Administrator
User’s Guide
Provides information about using Dell OpenManage Server Administrator to
manage your system.
System
Placemat
Provides information on how to set up the hardware and install the software on
your AppAssure solution.
Resource
Media
Any media that ships with your system that provides documentation and tools for
configuring and managing your system, including those pertaining to the operating
system, system management software, system updates, and system components
that you purchased with your system.
12
Interoperability
Guide
Provides information on supported software and hardware for the DL1000
appliance as well as usage considerations, recommendations, and rules.
13
Working With Your DL1000
2
Accessing The DL1000 Core Console
To access the DL1000 Core Console:
1.
Update trusted sites in your browser.
2.
Configure your browsers to remotely access the DL1000 Core Console. See Configuring Browsers
To Remotely Access The Core Console.
3.
Perform one of the following to access the DL1000 Core Console:
•
Log on locally to your DL1000 core server, and then double-click the Core Console icon.
•
Type one of the following URLs in your web browser:
– https://<yourCoreServerName>:8006/apprecovery/admin/core
– https://<yourCoreServerIPaddress>:8006/apprecovery/admin/core
Updating Trusted Sites In Internet Explorer
To update the trusted sites in Internet Explorer:
1.
Open Internet Explorer.
2.
If the File, Edit View, and other menus are not displayed, press <F10>.
3.
Click the Tools menu, and select Internet Options.
4.
In the Internet Options window, click the Security tab.
5.
Click Trusted Sites and then click Sites.
6.
In Add this website to the zone, enter https://[Display Name], using the new name you provided for
the Display Name.
7.
Click Add.
8.
In Add this website to the zone, enter about:blank.
9.
Click Add.
10. Click Close and then OK.
Configuring Browsers To Remotely Access The Core Console
To access the Core Console from a remote machine, you need to modify your browser settings.
NOTE: To modify the browser settings, log in to the system as an administrator.
NOTE: Google Chrome uses Microsoft Internet Explorer settings, change Chrome browser settings
using Internet Explorer.
14
NOTE: Ensure that the Internet Explorer Enhanced Security Configuration is turned on when you
access the Core Web Console either locally or remotely. To turn on the Internet Explorer
Enhanced Security Configuration:
1.
Open Server Manager.
2.
Select Local Server IE Enhanced Security Configuration displayed on the right. Ensure that it is
On.
To modify browser settings in Internet Explorer and Chrome:
1.
Open Internet Explorer.
2.
From the Tools menu, select Internet Options, Security tab.
3.
Click Trusted Sites and then click Sites.
4.
Deselect the option Require server verification (https:) for all sites in the zone, and then add
http://<hostname or IP Address of the Appliance server hosting the AppAssure 5Core> to Trusted
Sites.
5.
Click Close, select Trusted Sites, and then click Custom Level.
6.
Scroll to Miscellaneous → Display Mixed Content and select Enable.
7.
Scroll to the bottom of the screen to User Authentication → Logon, and then select Automatic
logon with current user name and password.
8.
Click OK, and then select the Advanced tab.
9.
Scroll to Multimedia and select Play animations in webpages.
10. Scroll to Security, check Enable Integrated Windows Authentication, and then click OK.
To modify Mozilla Firefox browser settings:
1.
2.
In the Firefox address bar, type about:config, and then click I’ll be careful, I promise if prompted.
Search for the term ntlm.
The search should return at least three results.
3.
4.
Double-click network.automatic-ntlm-auth.trusted-uris and enter the following setting as
appropriate for your machine:
•
For local machines, enter the host name.
•
For remote machines, enter the host name or IP address separated by a comma of the appliance
system hosting the AppAssure Core; for example, IPAddress,host name.
Restart Firefox.
Managing Licenses
You can manage your DL1000 licenses directly from the Core Console. From the console, you can
change the license key and contact the license server. You can also access the Dell AppAssure License
Portal from the Licensing page in the Core Console.
The Licensing page includes the following information:
•
License type
•
License status
•
Number of machines protected
•
Status of last response from the licensing server
15
•
Time of last contact with the licensing server
•
Next scheduled attempt of contact with the licensing server
•
License constraints
Changing A License Key
To change a license key:
1.
Navigate to the Core Console, select Configuration → Licensing.
The Licensing page is displayed.
2.
From the License Details page, click Change.
The Change License Key dialog box is displayed.
3.
In the Change License Key dialog box, enter the new license key and then click OK.
Contacting The License Portal Server
The Core Console contacts the portal server to update changes made in the license portal.
Communication with the portal server occurs automatically at designated intervals; however, you can
initiate communication on demand.
To contact the portal server:
1.
Navigate to the Core Console and then click Configuration → Licensing.
The Licensing page is displayed.
2.
From the License Server option, click Contact Now.
Managing Core Settings
The Core settings are used to define various configuration and performance settings. Most settings are
configured for optimal use but you can change the following settings as necessary:
•
General
•
Nightly Jobs
•
Transfer Queue
•
Client Timeout Settings
•
Deduplication Cache Configuration
•
Database Connection Settings
Changing The Core Display Name
NOTE: It is recommended that you select a permanent display name during the initial configuration
of your Appliance. If you change it later, you must perform several steps manually to ensure that the
new host name takes effect and the appliance functions properly.
To change the Core display name:
1.
Navigate to the Core Console, click Configuration → Settings.
2.
In the General section, click Change.
3.
In the Display Name text box, enter a new display name for the Core.
4.
Click OK.
The Display Name dialog box appears.
16
Changing The Nightly Job Time
The Nightly Job option schedules jobs such as rollup, attachability, and truncation for agents protected
by the Core.
To adjust the nightly job time:
1.
Navigate to the Core Console and select Configuration → Settings.
2.
In the Nightly Jobs section, click Change.
The Nightly Jobs dialog box appears.
3.
In the Nightly Jobs Time text box, enter a new start time.
4.
Click OK.
Modifying The Transfer Queue Settings
Transfer queue settings are core-level settings that establish the maximum number of concurrent
transfers and retries for transferring data.
To modify the transfer queue settings:
1.
2.
Navigate to the Core Console, click Configuration → Settings.
In the Transfer Queue section, click Change.
The Transfer Queue dialog box appears.
3.
In the Maximum Concurrent Transfers text box, enter a value to update the number of concurrent
transfers.
Set a number from 1 to 60. The smaller the number, the lesser the load is on network and other
system resources. As the capacity that is processed increases, so does the load on the system.
4.
In the Maximum Retries text box, enter a value to update the maximum number of retries.
5.
Click OK.
Adjusting The Client Time-out Settings
Client Timeout Settings specifies the number of seconds or minutes the server waits before it times out
when connecting to a client.
To adjust the client time-out settings:
1.
Navigate to the Core Console, and click Configuration → Settings.
2.
In the Client Timeout Settings Configuration section, click Change.
The Client Timeout Settings dialog box appears.
3.
In the Connection Timeout text box, enter the number of minutes and seconds before a connection
time-out occurs.
4.
In the Read/Write Timeout text box, enter the number of minutes and seconds that you want to
lapse before a time-out occurs during a read/write event.
5.
Click OK.
Configuring Deduplication Cache Settings
Global deduplication reduces the amount of disk storage space required for your backed up data. The
Deduplication Volume Manager (DVM) combines a set of storage locations into a single repository. The
deduplication cache holds references to unique blocks. By default, the deduplication cache is 1.5 GB. If
17
the amount of redundant information isso large that the deduplication cache is full, your repository can
no longer take full advantage of further deduplication across your repository for newly added data. You
can then increase the size of the deduplication cache by changing the deduplication cache configuration
in the Core Console.
To configure deduplication cache settings:
1.
Navigate to the Core Console, click Configuration → Settings.
2.
In the Deduplication Cache Configuration section, click Change.
The Deduplication Cache Configuration dialog box appears.
3.
In the Primary Cache Location text box, enter the updated primary cache location.
4.
In the Secondary Cache Location text box, enter the updated secondary cache location.
5.
In the Metadata Cache Location text box, enter the updated metadata cache location.
6.
Click OK.
NOTE: You must restart the Core service for the changes to take effect.
Modifying Engine Settings
To modify engine settings:
1.
Navigate to the Core Console, click Configuration → Settings.
2.
In the Replay Engine Configuration section, click Change.
The Replay Engine Configuration dialog box appears.
3.
In the Replay Engine Configuration dialog box, specify the IP address. Select one of the following:
•
4.
To use the preferred IP address from your TCP/IP, click Automatically Determined.
• To manually enter an IP address, click Use a specific IP Address.
Enter the configuration information described as follows:
Text Box
Description
Preferable Port
Enter a port number or accept the default setting (8007 is the default port).
The port is used to specify the communication channel for the engine.
Admin Group
Enter a new name for the administration group. The default name is BUILTIN
\Administrators.
Minimum Async
I/O Length
Enter a value or choose the default setting. It describes the minimum
asynchronous input/output length. The default setting is 65536.
Receive Buffer
Size
Enter an inbound buffer size or accept the default setting. The default setting is
8192.
Send Buffer Size
Enter an outbound buffer size or accept the default setting. The default setting
is 8192.
Read Timeout
Enter a read timeout value or choose the default setting. The default setting is
00:00:30.
Write Timeout
Enter a write timeout value or choose the default setting. The default setting is
00:00:30.
5.
Select No Delay.
6.
Click OK.
18
Modifying Deploy Settings
To modify deploy settings:
1.
Navigate to the Core Console and click the Configuration tab, and then Settings.
2.
In the Deploy Settings pane, click Change.
The Deploy Settings dialog box displays.
3.
In the Agent Installer Name text box, enter the name of the agent executable file. The default is
Agentweb. exe.
4.
In the Core Address text box, enter the address for the core.
5.
In the Failed Receive Timeout text box, enter the number of minutes to wait without activity to
timeout.
6.
In the Max Parallel Installs text box, enter a number for the maximum installations that can be
installed in parallel.
7.
Select either or both of the following optional settings:
•
8.
Automatic reboot after install
• Protect After Deploy
Click OK.
Modifying Database Connection Settings
To modify database connection settings:
1.
Navigate to the Core Console, click Configuration → Settings.
2.
In the Database Connection Settings section, perform one of the following:
•
To restore the default configuration, click Restore Default.
•
To modify the database connection settings, click Change.
On clicking change, the Database Connection Settings dialog box appears.
3.
Enter the settings for modifying the database connection described as follows:
Text Box
Description
Host Name
Enter a host name for the database connection.
Port
Enter a port number for the database connection.
User Name
(optional)
Enter a user name for accessing and managing the database connection
settings. It is used to specify the log in credentials for accessing the database
connection.
Password
(optional)
Enter a password for accessing and managing the database connection
settings.
Retain event and
job history for,
days
Enter the number of days to retain the event and job history for the database
connection.
4.
Click Test Connection to verify your settings.
5.
Click Save.
19
Managing Events
The Core includes predefined sets of events, which can be used to notify administrators of critical issues
on the Core or the backup jobs.
From the Events tab, you can manage notification groups, e-mail SMTP settings, Server Settings, Enabled
Trace Logs, Cloud Configuration, repetition reduction, and event retention.
The Notification Groups option allows you to manage notification groups, from which you can:
•
Specify an event for which you want to generate an alert for the following:
– Clusters
– Attachability
– Jobs
– Licensing
– Log Truncation
– Archive
– Core Service
– Export
– Protection
– Replication
– Rollback
•
Specify the type of alert (error, warning, and informational).
•
Specify to whom and where the alerts are sent. Options include:
– Email Address
– Windows Events Logs
– Syslog Server
•
Specify a time threshold for repetition.
•
Specify the retention period for all events.
Configuring Notification Groups
To configure notification groups:
1.
From the Core Console, select Configuration → Events.
2.
Click Add Group.
The Add Notification Group dialog box opens and displays two panels:
•
Enable Alerts
•
Notification Options
Enabling Alerts
Enabling Alerts allows you to define the set of system events that you want to log, create reports, and set
alerts.
NOTE: To create alerts for all events, select All Alerts.
20
•
To create alerts specific to errors, warnings, informational messages, or a combination, select one of
the following:
– red triangle icon (Error)
– yellow triangle icon (Warning)
– blue circle (Information)
– curved arrow (Restores default)
•
To create alerts for specific events click the > symbol next to the relevant group and select the check
box to enable the alert.
Configuring Notification Options
1.
In the Notification Options panel, specify how to handle the notification process.
The notification options are:
Text Box
Description
Notify by e-mail
Designate the recipients of the email notification. You can enter separate
multiple e-mail addresses as well as blind and carbon copies as shown below:
To:
•
CC:
•
BCC:
Notify by
Windows Event
Log
Select this option if you want notification of alerts to be reported through the
Windows Event Log.
Notify by sys logd
Select this option if you want alerts to be reported through sys logd. Enter the
details for the sys logd in the following text boxes:
Notify by Toast
alerts
2.
•
•
Hostname:
•
Port:1
Select this option if you want the alert to appear as a pop-up in the lower-right
corner of your screen.
Click OK.
The following message is displayed: The Group name cannot be changed after the creation of the
Notification Group. are you sure you want to use this name?.
•
To save the group name, click Yes.
•
To change the group name, click No. Return to the Notification Options window, update the
group name and other notification group settings, and save your work.
Configuring An Email Server
NOTE: You must configure notification group settings, including enabling the Notify by email
option, before sending out email alert messages.
To configure an email server and email notification template:
1.
From the Core Console, click Configuration → Events.
2.
In the Email Settings pane, click SMPT server.
The SMTP Server Settings dialog box appears.
21
3.
Enter details for the email server as follows:
Text Box
Description
SMTP Server
Enter the name of the email server to be used by the email notification
template. The naming convention includes the host name, domain, and suffix;
for example, smtp.gmail.com.
From
Enter a return email address. It is used to specify the return email address for
the email notification template; for example, noreply@localhost.com.
Username
Enter a user name for the email server.
Password
Enter a password for accessing the email server.
Port
Enter a port number. It is used to identify the port for the email server; for
example, the port 587 for Gmail.
The default is 25.
Timeout (seconds) To specify how long to try a connection before timing out, enter an integer
value. It is used to establish the time in seconds when trying to connect to the
email server before a time-out occurs.
The default is 30 seconds.
TLS
4.
Select this option if the mail server uses a secure connection such as Transport
Layer Security (TLS) or Secure Sockets Layer (SSL).
Click Send Test Email perform the following:
a. In the Send Test Email dialog box, enter a destination email address for the test message and click
Send.
b. If the test message fails, exit the error dialog box and the Send Test Email dialog box, and revise
your email server configuration settings. Repeat step 4.
c. Click OK to confirm.
d. Verify the test email message was sent.
e. Return to the SMTP Server Settings dialog box, click Save to close the dialog box and save your
settings.
Configuring An Email Notification Template
To receive email notifications about events you must configure an email server and an email notification
template.
NOTE: To receive email alert messages, configure notification group settings and enable the Notify
by email option.
To configure an email server and email notification template:
1.
From the Core Console, click Configuration → Events.
2.
In the Email Settings pane, click Change.
The Edit Email Notification Configuration dialog box appears.
22
3.
4.
Select Enable email notifications, and then enter details for the email server as follows:
Text Box
Description
Email Subject
Enter a subject for the email template. It is used to define the subject of the
email notification template; for example, <hostname> - <level> <name>.
Email
Enter information for the body of the template that describes the event, when
it occurred, and the severity.
Click Send Test Email perform the following:.
a. In the Send Test Email dialog box, enter a destination email address for the test message and click
Send.
b. If the test message fails, exit the error dialog box and the Send Test Email dialog box, click OK to
save the current email template settings, and modify your email server settings, see Configuring
An Email Server And Email Notification Template. Ensure you reenter the password for that email
account. Save the settings and then return to step 4.
c. Click OK to confirm.
d. Verify the test email message was sent.
e. Return to the Edit Email Notification Configuration dialog box, click OK to close the dialog box
and save your settings.
Configuring Repetition Reduction
To configure repetition reduction:
1.
From the Core Console, click Configuration → Events.
2.
From the Repetition Reduction section, click Change.
The Enable Repetition Reduction dialog box appears.
3.
Select Enable Repetition Reduction.
4.
In the Store events for text box, enter the number of minutes to store the events for repetition
reduction.
5.
Click OK.
Configuring Event Retention
To configure event retention:
1.
From the Core Console, click Configuration → Settings.
2.
Under Database Connection Settings, click change.
The Database Connection Settings dialog box appears.
3.
In the Retain event and job history for text box, enter the number of days that you want to retain
information about events.
For example, you could select 30 days(default).
4.
Click Save.
Managing Repositories
A repository stores the snapshots that are captured from your protected workstations and servers. The
repository for your DL1000 is pre-configured. The repository resides on the internal storage of your
system.
23
Key repository concepts and considerations include:
•
The repository is based on the AppAssure Scalable Object File System.
•
All data stored within a repository is globally deduplicated.
•
The Scalable Object File System can deliver scalable I/O performance in tandem with global data
deduplication, encryption, and retention management.
Viewing Repository Details
To view repository details:
1.
In the Core Console, click Configuration → Repositories.
2.
Click > next to the Status column of the repository for which you want to view the details.
3.
Details for the repository include the storage locations and statistics. Storage location details include
the metadata path, data path, and size. Statistical information includes:
•
Deduplication — Reported as the number of block dedupe hits, block dedupe misses, and block
compression rate.
•
Record I/O — Consisting of the rate (MB/s), read rate (MB/s), and write rate (MB/s).
•
Storage Engine — Include the rate (MB/s) read rate (MB/s), and write rate (MB/s).
Checking A Repository
The Core Console can perform a diagnostic check of a repository volume when errors occur. Core errors
could be the result of an improper shut down, or a hardware failure.
NOTE: This procedure must only be performed for diagnostic purposes.
To check a repository:
1.
Click Configuration → Repositories.
2.
Click the Settings icon next to the Compression Ratio column below the Actions button.
3.
Click Check.
The Check Repository dialog box appears.
4.
In the Check Repository dialog box, click Check.
NOTE: When you perform a check, all active tasks associated with this repository will be
cancelled. Before the check begins, a message asking you to acknowledge proceeding with the
check will display. It is recommended to rebuild recovery points cache. The failure of a check
will result in you having to restore the repository from an archive.
Managing Security
Your DL1000 provides strong encryption. By doing so, backups of protected machines are inaccessible.
Only the user with the encryption key can access and decrypt the data. Encryption does not affect
performance. Key security concepts and considerations include:
•
Encryption is performed using 256 bit AES in Cipher Block Chaining (CBC) mode that is compliant
with SHA-3.
•
Deduplication operates within an encryption domain to ensure privacy.
•
Encryption is performed without impact on performance.
•
You can add, remove, import, export, modify, and delete an encryption key configured on the Core.
24
Adding An Encryption Key
To add an encryption key:
1.
In the Core Console, click Configuration → Security.
2.
From the Actions drop–down menu, click Add Encryption Key.
The Create Encryption Key dialog box displays.
3.
4.
In the Create Encryption Key dialog box, enter the details for the key described as follows.
Text Box
Description
Name
Enter a name for the encryption key.
Description
Enter a description of the encryption key. It is used to provide more details for
the encryption key.
Passphrase
Enter a passphrase. It is used to control access.
Confirm
Passphrase
Re-enter the passphrase. It is used to confirm the passphrase entry.
Click OK.
CAUTION: It is recommended that you protect the passphrase. If you lose the passphrase,
you cannot recover your data.
Editing An Encryption Key
To edit an encryption key:
1.
From the Core Console, click Configuration → Security.
The Encryption Keys screen is displayed.
2.
Click > next to the name of the encryption key that you want to edit, and then click Edit.
The Edit Encryption Key dialog box appears.
3.
In the Edit Encryption Key dialog box, edit the name or modify the description of the encryption key.
4.
Click OK.
Changing An Encryption Key Passphrase
To change an encryption key passphrase:
1.
From the Core Console, click the Configuration → Security.
2.
Click > next to the name of the encryption key that you want to edit, and then click Change
Passphrase.
The Change Passphrase dialog box appears.
3.
In the Change Passphrase dialog box, enter the new passphrase for the encryption and then re-enter
the passphrase to confirm what you entered.
4.
Click OK.
CAUTION: It is recommended that you protect the passphrase. If you lose the passphrase,
you cannot access the data on the system.
25
Importing An Encryption Key
To import an encryption key:
1.
From the Core Console, click Configuration → Security.
2.
From the Actions drop-down menu, and then click Import.
The Import Key dialog box appears.
3.
In the Import Key dialog box, click Browse to locate the encryption key that you want to import, and
then click Open.
4.
Click OK.
Exporting An Encryption Key
To export an encryption key:
1.
From the Core Console click Configuration → Security.
2.
From the Configuration drop-down menu for the encryption key that you want to export, select
Export.
The Export Key dialog box appears.
3.
In the Export Key dialog box, click Save File to save and store the encryption keys in a secure
location.
4.
Click OK.
Removing An Encryption Key
To remove an encryption key:
1.
From the Core Console, click Configuration → Security.
2.
From the Configuration drop-down menu for the encryption key that you want to remove, select
Remove.
The Remove Key dialog box appears.
3.
In the Remove Key dialog box, click OK to remove the encryption key.
NOTE: Removing an encryption key does decrypt the data.
Managing Cloud Accounts
Your DL1000 allows you to backup your data by creating a backup archive of recovery points to a cloud.
With your DL1000, you can create, edit, and manage your cloud account through a cloud storage
provider. You can archive your data to the cloud using Microsoft Azure, Amazon S3, Rackspace Cloud
Block Storage, or other OpenStack-based cloud services. See the following topics to manage your cloud
accounts:
•
Adding A Cloud Account
•
Editing a Cloud Account
•
Configuring Cloud Account Settings
•
Removing a Cloud Account
26
Adding a Cloud Account
Before you can export your archived data to a cloud, you must add the account for your cloud provider
in the Core Console.
To add a cloud account:
1.
In the Core Console, click the Tools tab.
2.
In the left menu, click Clouds.
3.
On the Clouds page, click Add New Account.
4.
Select a compatible cloud provider from the Cloud Type drop-down list.
The Add New Account dialog box opens.
27
5.
Enter the details described in the following table based on the cloud type selected in Step 4.
Cloud Type
Text Box
Description
Microsoft Azure
Storage Account Name
Enter the name of your
Windows Azure storage
account.
Access Key
Enter the access key for your
account.
Display Name
Create a display name for this
account in AppAssure; for
example, Windows Azure 1.
Access Key
Enter the access key for your
Amazon cloud account.
Secret Key
Enter the secret key for this
account.
Display Name
Create a display name for this
account in AppAssure; for
example, Amazon 1.
User Name
Enter the user name for you
OpenStack-based cloud
account.
API Key
Enter the API key for your
account.
Display Name
Create a display name for this
account in AppAssure; for
example, OpenStack 1.
Tenant ID
Enter your tenant ID for this
account.
Authentication URL
Enter the authentication URL
for this account.
Amazon S3
Powered by OpenStack
Rackspace Cloud Block Storage User Name
6.
Enter the user name for your
Rackspace cloud account.
API Key
Enter the API key for this
account.
Display Name
Create a display name for this
account in AppAssure; for
example, Rackspace 1.
Click Add.
The dialog box closes, and your account is displayed on the Clouds page of the Core Console.
28
Editing a Cloud Account
Perform the following steps to edit a cloud account:
1.
In the Core Console, click the Tools tab.
2.
In the left menu, click Clouds.
3.
Next to the cloud account you want to edit, click the drop-down menu, and then click Edit.
The Edit Account window opens.
4.
Edit the details as necessary, and then click Save.
NOTE: You cannot edit the cloud type.
Configuring Cloud Account Settings
The cloud configuration settings let you determine the number of times AppAssure should attempt to
connect to your cloud account, and the amount of time spent on an attempt before it times out.
To configure the connection settings for your cloud account:
1.
In the Core Console, click the Configuration tab.
2.
In the left menu, click Settings.
3.
On the Settings page, scroll down to Cloud Configuration.
4.
Click the drop-down menu next to the cloud account you want to configure, and then do one of the
following:
•
Click Edit.
The Cloud Configuration dialog box appears.
1.
Use the up and down arrows to edit either of the following options:
– Request Timeout: Displayed in minutes and seconds, it determines the amount of time
AppAssure should spend on a single attempt to connect to the cloud account when
there is a delay. Connection attempts will cease after the entered amount of time.
– Retry Count: Determines the number of attempts AppAssure should conduct before
determining that the cloud account cannot be reached.
– Write Buffer Size: Determines the buffer size reserved for writing archived data to the
cloud.
– Read Buffer Size: Determines the block size reserved for reading archived data from the
cloud.
2.
•
Click Next.
Click Reset. Returns the configuration to the following default settings:
– Request Timeout: 01:30 (minutes and seconds)
– Retry Count: 3 (attempts)
Removing a Cloud Account
You can remove a Cloud account to, discontinue your cloud service, or stop using it for a particular Core.
To remove a cloud account:
1.
On the Core Console, click the Tools tab.
2.
In the left menu, click Clouds.
3.
Next to the cloud account you want to edit, click the drop-down menu, and then click Remove.
29
4.
In the Delete Account window, click Yes to confirm that you want to remove the account.
5.
If the cloud account is currently in use, a second window asks you if you still want to remove it. Click
Yes to confirm.
NOTE: Removing an account that is currently in use causes all archive jobs scheduled for this
account to fail.
Monitoring Your DL1000
You can monitor the status of the DL1000 Appliance subsystems by using the Appliance tab Overall
Status page. The Overall Status page displays a status light next to each subsystem, along with a status
description indicating the health of the subsystem.
The Overall Status page also provides links to tools that drill down into the details of each subsystem,
which can be helpful for troubleshooting warnings or errors. The System Administrator link, available for
the Appliance Hardware and Storage Hardware subsystems, prompts you to log on to the System
Administrator application used for managing hardware. For more information about the System
Administrator application, see the OpenManage Server Administrator User’s Guide on dell.com/support/
manuals.
Upgrading Your DL1000
NOTE: Dell recommends you download the latest available AppAssure version from the Dell License
Activation Portal using the installer.
NOTE: For other software upgrades you will receive a notification to upgrade to the latest version.
Repairing Your DL1000
NOTE: Before you begin the repair process, ensure that you stop the Core services.
Rapid Appliance Self Recovery
Rapid Appliance Self Recovery (RASR) is a bare metal restore process where the operating system drives
are rebuilt to the default factory image.
To perform the RASR:
1.
Insert the RASR USB key created. See Creating the RASR USB Key.
2.
Reboot the appliance through the RASR USB key.
3.
Click on Rapid Appliance Self Recovery.
A welcome screen is displayed.
4.
Click Next.
The Prerequisites check screen is displayed.
NOTE: Ensure all the hardware,and other prerequisites are checked before performing the
RASR.
30
5.
Click Next.
The Recovery Mode Selection screen is displayed with three options:
6.
•
System Recovery
•
Windows Recovery Wizard
•
Factory Reset
Select Factory Reset option.
This option will recover the operating system disk from the factory image.
7.
Click Next.
The Storage Configuration screen is displayed.
8.
In the OS Recovery screen, following warning message is displayed: This operation will
recover the operating system. All OS disk data will be overwritten. in a dialog
box.
9.
Click Yes.
The operating system disk starts restoring back to factory reset.
10. Click Finish.
Creating The RASR USB Key
NOTE: After the initial setup of the software, the AppAssure Appliance Configuration Wizard starts
automatically. The Appliance tab status icon is yellow.
To create a RASR USB key:
1.
Navigate to the Appliance tab.
2.
Using the left pane navigation, select Appliance → Backup.
Create RASR USB Drive windows is displayed.
NOTE: Insert a 16 GB or larger USB key before creating the key.
3.
After inserting a 16 GB or larger USB key, click on Create RASR USB Drive now.
A Prerequisite Check message is displayed.
After the prerequisites are checked Create the RASR USB Drive window displays the minimum size
required to create the USB drive and List of Possible target paths.
4.
Select the target and click Create.
A warning dialog box is displayed.
5.
Click Yes.
RASR USB Drive key is created. Remove the key, label, and store for future use.
31
Protecting Workstations And Servers
3
About Protecting Workstations And Servers
To protect your data using DL1000, add the workstations and servers you want to protect in the Core
Console; for example, your Exchange server, SQL Server, or your Linux server.
NOTE: In this chapter, the word machine also refers to the AppAssure Agent software installed on
that machine.
In the Core Console, you can identify the machine on which an AppAssure agent is installed and specify
which volumes to protect, define schedules for protection, add extra security measures such as
encryption, and more. For more information on how to access the Core Console to protect workstations
and servers, see Protecting A Machine.
Deploying An Agent (Push Install)
Your DL1000 lets you deploy the AppAssure Agent Installer to individual Windows machines for
protection. Complete the following steps to push the installer to an agent. To deploy agents to multiple
machines at the same time, see Deploying To Multiple Machines.
NOTE: Agents must be configured with a security policy that makes remote installation possible.
To deploy an agent:
1.
From the Core Console’s left navigation area, click Protected Machines.
2.
Click Actions → Deploy Agent.
The Deploy Agent dialog box appears.
3.
4.
In the Deploy Agent dialog box, enter the logon settings as described in the following table.
Text Box
Description
Machine
Enter the host name or IP address of the machine that you want to deploy.
Username
Enter the user name to connect to this machine (for example, administrator).
Password
Enter the password to connect to this machine.
Automatic reboot
after install
Select to specify whether the Core starts upon the completion of the
deployment and installation of the AppAssure Agent Installer.
Click Verify to validate the credentials you entered.
The Deploy Agent dialog box displays a message indicating that validation is being performed.
5.
Click Abort if you want to cancel the verification process.
After the verification process completes, a message indicating that verification is complete appears.
32
6.
Click Deploy.
A message indicating that the deployment has started appears. You can view the progress in the
Events tab.
7.
Click Show details to view more information about the status of the agent deployment.
8.
Click OK.
Protecting A Machine
This topic describes how to start protecting the data on a machine that you specify.
NOTE: The machine must have the AppAssure Agent software installed in order to be protected.
You can choose to install the Agent software prior to this procedure, or you can deploy the
software to the agent as you define protection in the Connection dialog box. To install the agent
software during the process of protecting a machine, see Deploying The Agent Software When
Protecting An Agent.
When you add protection, you must specify the name or IP address of the machine to protect and the
volumes on that machine to protect as well as define the protection schedule for each volume.
To protect multiple machines at the same time, see Protecting Multiple Machines.
To protect a machine:
1.
Reboot the machine on which the AppAssure Agent software is installed, if you haven’t already done
so.
2.
From the Core Console on the core machine, click Protect → Protect Machine on the button bar.
The Protect Machine Wizard appears.
3.
On the Welcome page, select the appropriate installation options:
•
If you do not need to define a repository or establish encryption, select Typical.
•
4.
5.
6.
If you do not wish to see the Welcome page for the Protect Machine Wizard in the future, select
the Skip this Welcome page the next time the wizard opens option.
Click Next.
On the Connection page, enter the information about the machine to which you want to connect as
described in the following table.
Text Box
Description
Host
The host name or IP address of the machine that you want to protect.
Port
The port number on which the AppAssure Core communicates with the agent
on the machine. The default port number is 8006.
Username
The user name used to connect to this machine; for example, administrator.
Password
The password used to connect to this machine.
Click Next. If the Protection page appears next in the Protect Machine Wizard, skip to Step 7.
NOTE: If the Install Agent page appears next in the Protect Machine Wizard, this indicates that
the Agent software is not yet on installed on the designated machine. Click Next to install the
Agent software. The Agent software must be installed on the machine you want to protect, and
that be restarted, before it can back up to the Core. To have the installer reboot the agent
machine, select the After installation, restart the machine automatically (recommended)
option before clicking Next.
33
7.
The host name or IP address you specified in the Connect dialog box appears in this text field.
Optionally, enter a new name for the machine to be displayed in the Core Console.
8.
Select the appropriate protection schedule:
•
To use the default protection schedule, in the Schedule Settings option, select Default
protection (hourly snapshots of all volumes). With a default protection schedule, the Core will
take snapshots of the agent machine once every 3 hours. Snapshots of the agent machine can be
taken once every hour (minimum). To change the protection settings at any time after you close
the wizard, including choosing which volumes to protect, go to the Summary tab for the specific
agent machine.
•
9.
To define a different protection schedule, in the Schedule Settings option, select Custom
protection.
Select one of the following:
•
If you selected a Typical configuration from the Protect Machine Wizard and specified default
protection, then click Finish to confirm your choices, close the wizard, and protect the machine
you specified.
•
The first time protection is added for a machine, a base image (that is, a snapshot of all the data in
the protected volumes) will transfer to the repository on the AppAssure Core following the
schedule you defined, unless you specified to initially pause protection.
•
If you selected a Typical configuration for the Protect Machine Wizard and specified custom
protection, then click Next to set up a custom protection schedule. For details on defining a
custom protection schedule, see Creating Custom Protection Schedules.
•
If you selected Advanced configuration for the Protect Machine Wizard, and default protection,
then click Next and proceed to Step 12 to see repository and encryption options.
•
If you selected Advanced configuration for the Protect Machine Wizard and specified custom
protection, then click Next and proceed to Step 10 to choose which volumes to protect.
10. On the Protection Volumes page, select the volumes on the agent machine that you want to
protect. If any volumes are listed that you do not want to include in protection, click in the Check
column to clear the selection. Then click Next.
NOTE: It is recommended to protect the System Reserved volume and the volume with the
operating system (typically the C drive).
11. On the Protection Schedule page, define a custom protection schedule.
12. On the Repository page, select Use an existing repository .
13. Click Next.
The Encryption page appears.
14. Optionally, to enable encryption, on the Encryption page, select Enable Encryption.
Encryption key fields appear on the Encryption page.
NOTE: If you enable encryption, it will be applied to data for all protected volumes for this
agent machine. You can change the settings later from the Configuration tab in the Core
Console.
CAUTION: AppAssure uses AES 256-bit encryption in the Cipher Block Chaining (CBC) mode
with 256-bit keys. While using encryption is optional, Dell highly recommends that you
establish an encryption key, and that you protect the passphrase you define. Store the
passphrase in a secure location as it is critical for data recovery. Without a passphrase, data
recovery is not possible.
34
15. Enter the information as described in the following table to add an encryption key for the Core.
Text Box
Description
Name
Enter a name for the encryption key.
Description
Enter a description to provide additional details for the encryption key.
Passphrase
Enter the passphrase used to control access.
Confirm
Passphrase
Re-enter the passphrase you just entered.
16. Click Finish to save and apply your settings.
The first time protection is added for a machine, a base image (that is, a snapshot of all the data in
the protected volumes) will transfer to the repository on the Core following the schedule you
defined, unless you specified to initially pause protection.
Pausing And Resuming Protection
When you pause protection, you temporarily stop all transfers of data from the current machine.
To pause protection:
1.
In the Core Console, click the Protected Machines drop-down menu in the left navigation area.
2.
Select Pause Protection for the machine for which you want to pause protection.
The Pause Protection dialog box appears.
3.
Select one of the following and click OK.
•
If you want to pause protection until you explicitly resume it, select Pause until resumed.
•
If you want to pause protection for a specified period, select Pause for and then, in the Days,
Hours, and Minutes controls, type or select the appropriate pause period as appropriate.
NOTE: To resume protection select Resume Protection from the Protected Machines drop
down menu.
Deploying The Agent Software When Protecting An Agent
You can download and deploy agents during the process of adding an agent for protection.
NOTE: This procedure is not required if you have already installed the Agent software on a machine
that you want to protect.
To deploy agents during the process of adding an agent for protection:
1.
Click Protected Machines on the left navigation pane.
2.
Click Actions → Deploy Agent.
The Deploy Agent dialog box appears.
35
3.
Enter logon and protection settings as follows:
•
Host name — Specifies the host name or IP address of the machine that you want to protect.
•
User name — Specifies the user name used to connect to this machine; for example,
administrator.
•
Password — Specifies the password used to connect to this machine.
•
Protect machine after install — Selecting this option enables AppAssure to take a base snapshot
of the data after you add the machine for protection. This option is selected by default. If you
deselect this option, then you must force a snapshot manually when you are ready to start data
protection.
•
Display name — Specifies a name for the machine which appears on the Core Console. The
display name could be the same value as the host name.
•
Port — Specifies the port number on which the Core communications with the Agent on the
machine. The default value is 8006.
•
Repository — Select the repository in which to store data from this agent.
NOTE: You can store data from multiple agents in a single repository.
•
Encryption Key — Specifies whether encryption should be applied to the data for every volume
on this machine to be stored in the repository.
NOTE: You define encryption settings for a repository under the Configuration tab in the
Core Console.
4.
Click Deploy.
The Deploy Agent dialog box closes. There may be a delay before you see the selected agent appear
in the list of protected machines.
Understanding Protection Schedules
A protection schedule defines when backups are transferred from protected agent machines to the
AppAssure Core.
Protection schedules are initially defined using the Protect Machine Wizard or the Protect Multiple
Machines Wizard. You can then modify the existing schedule at any time from the Summary tab for a
specific agent machine.
AppAssure provides a default protection schedule, with two defined protection periods. The first period is
for weekdays (Monday through Friday), with a single time period defined (from 12:00 AM to 11:59 PM).
The default interval (the time period between snapshots) is 3 hours. The second period is for weekends
(Saturday and Sunday). The default interval for the second period is 3 hours.
When protection is first enabled, the schedule is activated. Thus, using the default settings, regardless of
the current time of day, the first backup will occur every 3 hours.
The first backup transfer saved to the Core is called a base image snapshot. All data on all specified
volumes (including the operating system, applications, and settings), are saved to the Core. Thereafter,
incremental snapshots (smaller backups, consisting only of data changed on the agent since the last
backup) are saved to the core regularly, based on the interval defined.
You can create a custom schedule to change the frequency of backups. For example, you can change
the interval for the weekday period to 60 minutes, resulting in snapshots every hour. Or you can increase
36
the interval on weekends from 60 minutes to 180 minutes, resulting in snapshots every three hours when
traffic is low.
Other options in the Protection Schedule Wizard page include for a setting a daily protection time. This
results in a single backup daily at the period defined (the default setting is 12:00 PM).
The option to initially pause protection prevents a base image from occurring (and in fact, prevents all
backups) until you explicitly resume protection. When you are ready to begin protecting your machines
based on the established protection schedule, you must explicitly resume protection.
Creating Custom Schedules
1.
On the Protection Schedule page of the Protect Machine or Protect Multiple Machines Wizard, to
change the interval schedule for any period, do the following:
a. Select Periods.
The existing periods display and can be modified. Editable fields include a start time, end time,
and interval (in minutes) for each period.
b. Click in the interval field and type an appropriate interval in minutes.
For example, highlight the existing interval and replace it with the value 60 to perform snapshots
every 60 minutes in this period.
2.
To create a peak and off-peak period for weekdays, change the time range of the weekday period so
that it does not include a 24-hour period, set an optimal interval for the peak, select Take snapshots
for the remaining time and set an off-peak interval, by doing the following:
a. Select Periods.
The existing periods display and can be modified.
b. Click in the From box to change the start time for this period.
The Choose Time dialog box appears.
c. Drag the Hours and Minutes slider controls as appropriate for the desired start time, and then
click Done. To specify the current time, click Now.
d. Click in the To box to change the end time for this period.
The Choose Time dialog box appears.
e. Drag the Hours and Minutes slider controls as appropriate for the desired start time, and then
click Done. To specify the current time, click Now.
3.
To set a single time of day for a single backup to occur daily, select Daily protection time and then
enter a time in format HH:MM AM.
4.
To define the schedule without beginning backups, select Initially pause protection.
Once you pause protection from the wizard, it remains paused until you explicitly resume it. Once
you resume protection, backups will occur based on the schedule you established.
5.
Click Finish or Next.
Modifying Protection Schedules
You can modify the protection schedules for specific volumes on a machine.
37
To modify protection schedules:
1.
In the Core Console, select the machine with a defined protection schedule that you want to
change.
The Summary tab displays for the machine.
2.
Select the volumes for the protected machine that you want to change, and click Set a schedule. To
select all volumes at once, click in the checkbox in the header row.
Initially, all volumes share the same protection schedule. Typically, it is good practice to protect, at
minimum, the System Reserved volume and the volume with the operating system (typically the C
drive).
The Protection Schedule dialog box appears.
3.
On the Protection Schedule dialog box, if you previously created a protection schedule template
and want to apply it to this agent, select the template from the drop-down list, and then go to Step 9.
4.
If you want to save this new protection schedule as a template, enter a name for the template in the
text box.
5.
If you want to remove an existing time period from the schedule, clear the check boxes next to each
time period option. Options include the following:
•
6.
Mon - Fri. This range of time denotes a typical five-day work week.
• Sat - Sun. This range of time denotes a typical weekend.
If the weekday start and end times are from 12:00 AM to 11:59 PM, then a single period exists. To
change the start or end time of a defined period, do the following:
a. Select the appropriate time period.
b. Click in the Start Time box to change the start time for this period.
c. Drag the Hours and Minutes slider controls as appropriate for the desired start time, and then
click Done. To specify the current time, click Now.
d. Click in the End Time box to change the end time for this period.
The Choose Time dialog box appears.
e. Drag the Hours and Minutes slider controls as appropriate for the desired start time, and then
click Done. To specify the current time, click Now.
f. Change the interval according to your requirements. For example, if defining a peak period.
change the interval from 60 minutes to 20 minutes to take snapshots three times hourly.
7.
If you defined a period other than 12:00 AM to 11:59 PM in Step 6, then if you want backups to occur
in the remaining time ranges, you must add additional periods to define protection by doing the
following:
a. Click + Add period.
Under the appropriate category (weekdays or weekends), a new time period appears. If the first
period started later than 12:00 AM, then AppAssure automatically starts this period at 12:00.
Following the above example, this second period starts at 12:00 AM. You may need to adjust
hours or minutes for the start and end times.
b. Drag the Hours and Minutes slider controls as appropriate for the desired start and end times, as
appropriate.
c. Change the interval according to your requirements. For example, if defining an off-peak period.
change the interval from 60 minutes to 120 minutes to take snapshots every two hours.
8.
If needed, continue to create additional periods, setting start and end times and intervals as
appropriate.
NOTE: If you want to remove a period you have added, click the X to the far right of that period.
If you remove a period in error, you can click Cancel.
38
9.
When your protection schedule meets your requirements, click Apply.
The Protection Schedule dialog box closes.
Configuring Protected Machine Settings
After you add protection for machines in AppAssure, you can modify basic machine configuration
settings (such as name and host name), protection settings (changing the protection schedule for
volumes on the machine, adding or removing volumes, or pausing protection), and more.
Viewing And Modifying Configuration Settings
To view and modify configuration settings:
1.
From the Core Console, navigate to the machine that you want to modify.
2.
Click the Configuration → Settings.
3.
Click Change to modify the machine settings as described in the following table.
Text Box
Description
Display Name
Enter a display name for the machine.
A name for this machine to be displayed in the Core Console. By default, this is
the host name of the machine. You can change the display name to something
more user-friendly if needed.
Host Name
Enter a host name for the machine.
Port
Enter a port number for the machine.
The Core uses the default port 8006 to communicate with this machine.
Encryption Key
Edit the encryption key if necessary. Specifies whether encryption is applied to
the data for every volume on the machine that is stored in the repository.
Repository
Select a repository for the recovery points. Displays the repository on the Core
in which to store the data from this machine.
NOTE: This setting can only be changed if there are no recovery points or
the previous repository is missing.
Viewing System Information For A Machine
The Core Console provides you with easy access to all of the machines that are being protected .
39
To view system information for a machine:
1.
In the left navigation area of the Core Console, under Protected Machines, select the machine to
view detailed system information.
2.
Click the Tools tab.
The System Information tab displays include the following:
•
Host Name
•
OS Version
•
OS Architecture
•
Memory(Physical)
•
Display Name
•
Fully Qualified Domain Name
•
Virtual Machine Type (if applicable)
Detailed information about the volumes contained on this machine includes:
•
Name
•
Device ID
•
File System
•
Capacity (including Raw, Formatted, and Used)
Other machine information displayed, includes:
•
Processors
•
Network adapters
•
IP addresses associated with this machine
Viewing License Information
You can view current license status information for the AppAssure Agent software installed on a machine.
To view license information:
1.
In the navigation pane, select the machine that you want to view.
2.
Click Configuration → Licensing.
The Status screen displays the details about the product licensing.
Modifying Transfer Settings
You can modify the settings to manage the data transfer processes for a protected machine. The transfer
settings described in this section are agent-level settings. To affect transfer at the core level, see
Modifying The Transfer Queue Settings.
CAUTION: Changing transfer settings could have dramatic effects on your AppAssure
environment. Before modifying transfer settings values, refer to the Transfer Performance Tuning
Guide in the Dell AppAssure knowledge base.
There are three types of transfers in DL1000:
Snapshots
The transfer that backs up the data on your protected machine.
VM Export
A type of transfer that creates a virtual machine with all of the backup information
and parameters as specified by the schedule defined for protecting the machine.
40
Restore
A process that restores backup information on a protected machine.
Data transfer in DL1000 involves the transmission of a volume of data along a network from AppAssure
Agent machines to the Core. In the case of replication, transfer also occurs from the originating or source
Core to the target Core.
Data transfer can be optimized for your system through certain performance option settings. These
settings control data bandwidth usage during the process of backing up agent machines, performing VM
export, or performing a rollback. Some factors that affect data transfer performance are:
•
Number of concurrent agent data transfers
•
Number of concurrent data streams
•
Amount of data change on disk
•
Available network bandwidth
•
Repository disk subsystem performance
•
Amount of memory available for data buffering
You can adjust the performance options to best support your business needs and fine-tune the
performance based on your environment.
To modify transfer settings:
1.
In the Core Console, navigate to the machine you want to modify.
2.
Click the Configuration tab, and then click Transfer Settings.
The current Transfer Settings page appear.
3.
On the Transfer Settings page, click Change.
The Transfer Settings dialog box appears.
41
4.
Enter the Transfer Settings options for the machine as described in the following table.
Text Box
Description
Priority
Sets the transfer priority between protected machines. Enables you to assign
priority by comparison with other protected machines. Select a number from 1
to 10, with 1 being the highest priority. The default setting establishes a priority
of 5.
NOTE: Priority is applied to transfers that are in the queue.
Maximum
Concurrent
Streams
Sets the maximum number of TCP links that are sent to the Core to be
processed in parallel per agent.
NOTE: Dell recommends setting this value to 8. If you experience
dropped packets, try increasing this setting.
Maximum
Sets the maximum number of simultaneous disk write actions per agent
Concurrent Writes connection.
NOTE: Dell recommends setting this value to the same value that you
select for Maximum Concurrent Streams. If you experience packet loss,
set this value slightly lower. For example, if Maximum Current Streams is
set at 8, set this option to 7.
Maximum Retries
Sets the maximum number of retries for each protected machine, if some of
the operations fail to complete.
Maximum
Segment Size
Specifies the largest amount of data, in bytes, that a computer can receive in a
single TCP segment. The default setting is 4194304.
CAUTION: Do not change this option from the default setting.
Maximum Transfer Specifies the number of commands that can be sent concurrently. You can
Queue Depth
adjust this option to a higher number if your system as a high number of
concurrent input/output operations.
Outstanding
Reads per Stream
Specifies how many queued read operations will be stored on the back end.
This setting helps to control the queuing of agents.
NOTE: Dell recommends setting this value to 24.
Excluded Writers
42
Select a writer if you want to exclude it. Since the writers that appear in the list
are specific to the machine that you are configuring, you may not see all the
writers listed. Some writers you may see include:
•
ASR Writer
•
BITS Writer
•
COM+ REGDB Writer
•
Performance Counters Writer
•
Registry Writer
•
Shadow Copy Optimization Writer
•
SQLServerWriter
Text Box
Description
•
System Writer
•
Task Scheduler Writer
•
VSS Metadata Store Writer
•
WMI Writer
Transfer Data
Server Port
Sets the port for transfers. The default setting is 8009.
Transfer Timeout
Specifies in minutes and seconds the amount of time to allow a packet to be
static without transfer.
Snapshot Timeout Specifies in minutes and seconds the maximum time to wait to take a
snapshot.
5.
Network Read
Timeout
Specifies in minutes and seconds the maximum time to wait for a read
connection. If the network read cannot be performed in that time, the
operation is retried.
Network Write
Timeout
Specifies the maximum time in seconds to wait for a write connection. If the
network write cannot be performed in that time, the operation is retried.
Click OK.
Archiving Data
Retention policies enforce the periods for which backups are stored on short-term (fast and expensive)
media. Sometimes certain business and technical requirements mandate extended retention of these
backups, but use of fast storage is cost prohibitive. Therefore, this requirement creates a need for longterm (slow and cheap) storage. Businesses often use long-term storage for archiving both compliance
and noncompliance data. The archive feature in AppAssure is used to support the extended retention for
compliance and noncompliance data. It is also used to seed replication data to a remote replica core.
Creating An Archive
To create an archive:
1.
In the Core Console, click Tools → Archive → Create.
The Add Archive Wizard dialog box appears.
2.
On the Create page of the Add Archive Wizard, select one of the following options from the
Location Type drop-down list:
•
Local
•
Network
•
Cloud
43
3.
Enter the details for the archive as described in the following table based on the location type you
selected in Step 3.
Option
Text Box
Description
Local
Output location
Enter the location for the
output. It is used to define the
location path where you want
the archive to reside; for
example, d:\work\archive.
Network
Output location
Enter the location for the
output. It is used to define the
location path where you want
the archive to reside; for
example, \\servername
\sharename.
User Name
Enter a user name. It is used to
establish logon credentials for
the network share.
Password
Enter a password for the
network path. It is used to
establish logon credentials for
the network share.
Account
Select an account from the
drop-down list.
Cloud
NOTE: To select a cloud
account, you must first add
it to the Core Console. See
Adding A Cloud Account.
Container
Select a container associated
with your account from the
drop-down menu.
Folder Name
Enter a name for the folder in
which the archived data is to be
saved. The default name is
AppAssure-5-Archive-[DATE
CREATED]-[TIME CREATED]
4.
Click Next.
5.
On the Machines page of the wizard, select which protected machine or machines contains the
recovery points you want to archive.
6.
Click Next.
44
7.
On the Options page, enter the information described in the following table.
Text Box
Description
Maximum Size
Large archives of data can be divided into
multiple segments. Select the maximum amount
of space you want to reserve for creating the
archive by doing one of the following:
•
•
Select Entire Target to reserve all available
space in the path provided on the destination
provided in Step 4. (for example, if the
location is D:\work\archive, all of the
available space on the D: drive is reserved).
Select the blank text box, use the up and
down arrows to enter an amount, and then
select a unit of measurement from the dropdown list to customize the maximum space
you want to reserve.
NOTE: Amazon cloud archives are
automatically divided into 50 GB segments.
Windows Azure cloud archives are
automatically divided into 200 GB
segments.
Recycle action
Select one of the following recycle action
options:
•
•
•
•
Do not reuse: Does not overwrite or clear
any existing archived data from the location.
If the location is not empty, the archive write
fails.
Replace this Core: Overwrites any preexisting archived data pertaining to this core
but leaves the data for other cores intact.
Erase Completely: Clears all archived data
from the directory before writing the new
archive.
Incremental: Lets you add recovery points to
an existing archive. It compares recovery
points to avoid duplicating data that already
exists in the archive.
Comment
Enter any additional information that is
necessary to capture for the archive. The
comment will be displayed if you import the
archive later.
Use compatible format
Select this option to archive your data in a
format that is compatible with previous versions
of cores.
NOTE: The new format offers better
performance; however it is not compatible
with older cores.
8.
Click Next.
45
9.
On the Date Range page, enter the Start Date and Expiration Date of the recovery points to be
archived.
•
To enter a time, click on the time shown (default, 8:00 AM) to reveal the slide bars for selecting
hours and minutes.
• To enter a date, click the text box to reveal the calendar, and then click on the preferred day.
10. Click Finish.
Importing An Archive
To import an archive:
1.
2.
46
In the Core Console, click Tools → Archive → Import.
For Location Type, select one of the following options from the drop-down list:
•
Local
•
Network
•
Cloud
3.
Enter the details for the archive as described in the following table based on the location type you
selected in Step 3.
Option
Text Box
Description
Local
Output location
Enter the location for the
output. It is used to define the
location path where you want
the archive to reside; for
example, d:\work\archive.
Network
Output location
Enter the location for the
output. It is used to define the
location path where you want
the archive to reside; for
example, \\servername
\sharename.
User Name
Enter a user name. It is used to
establish logon credentials for
the network share.
Password
Enter a password for the
network path. It is used to
establish logon credentials for
the network share.
Account
Select an account from the
drop-down list.
Cloud
NOTE: To select a cloud
account, you must first add
it to the Core Console. See
Adding A Cloud Account.
4.
Container
Select a container associated
with your account from the
drop-down menu.
Folder Name
Enter a name for the folder in
which the archived data is to be
saved. The default name is
AppAssure-5-Archive-[DATE
CREATED]-[TIME CREATED]
Click Check File to validate the existence of the archive to import.
The Restore dialog box appears.
5.
In the Restore dialog box, verify the name of the source core.
6.
Select the agents to import from the archive.
7.
Select the repository.
8.
Click Restore to import the archive.
47
Archiving To A Cloud
You can archive your data to a cloud by uploading it to a variety of cloud providers directly from the Core
Console. Compatible clouds include Windows Azure, Amazon, Rackspace, and any OpenStack-based
provider.
To export an archive to a cloud:
•
Add your cloud account to the Core Console. For more information see, Adding A Cloud Account.
•
Archive your data and export it to your cloud account. For more information see, Creating An Archive.
•
Retrieve archived data by importing it from the cloud location. For more information see, Importing
An Archive.
Viewing System Diagnostics
In AppAssure, diagnostic information is available for you to view machine log data for any protected
machine. Additionally, you can view and upload diagnostic information for the Core.
Viewing Machine Logs
If you encounter any errors or issues with the machine, it may be useful to view the logs for
troubleshooting purposes.
To view machine logs:
1.
In the Core Console, click Tools → Diagnostics → View Log.
The Download Core Log page appears.
2.
Select Click here to begin the download
A message will appear alerting you to open or save the file.
3.
Choose your preferred method for handling the log file.
Uploading Machine Logs
1.
Navigate to the Core Console, click Tools → Diagnostics → Upload Log.
The Upload Log page is displayed.
2.
Select Click here to begin the upload.
The Events tab displays for you to view the progress of the upload of log information for the core
and all protected machines.
Canceling Operations On A Machine
You can cancel currently executing operations for a machine. You can cancel a current snapshot or
cancel all current operations, which includes exports and replications.
To cancel operations on a machine:
1.
In the Core Console, select the machine for which you want to cancel operations.
2.
In the Events expand the event details for the event or operation you want to cancel.
3.
Click Cancel.
48
Viewing Machine Status And Other Details
To view machine status and other details:
1.
In the Core Console, navigate to the protected machine you want to view.
The information about the machine displays on the Summary page. The details that display include the
following:
•
Host name
•
Last Snapshot taken
•
Next Snapshot scheduled
•
Encryption status
•
Version number
•
Mountability Check status
•
Checksum Check status
•
Last Log Truncation performed
Detailed information about the volumes contained on this machine also appear and include:
•
Name
•
File System type
•
Space Usage
•
Current Schedule
•
Next Snapshot
•
Total size
•
Used Space
•
Free space
If SQL Server is installed on the machine, detailed information about the server also appears and includes:
•
Online status
•
Name
•
Install Path
•
Version
If Exchange Server is installed on the machine, detailed information about the server and mail stores also
appears and includes:
•
Version
•
Install Path
•
Data Path
•
Name Exchange Databases Path
•
Log File Path
•
Log Prefix
•
System Path
•
MailStore Type
49
Managing Multiple Machines
This topic describes the tasks that administrators perform to deploy AppAssure Agent software
simultaneously to multiple Windows machines.
To deploy and protect multiple agents, perform the following tasks:
1.
Deploy AppAssure to multiple machines.
See Deploying To Multiple Machines.
2.
Monitor the activity of the batch deployment.
See Monitoring The Deployment Of Multiple Machines.
3.
Protect multiple machines.
See Protecting Multiple Machines .
NOTE: This step can be skipped if you selected the Protect Machine After Install option during
deployment.
4.
Monitor the activity of the batch protection.
See Monitoring the Protection of Multiple Machines.
Deploying To Multiple Machines
You can simplify the task of deploying the AppAssure Agent software to multiple Windows machines by
using the Bulk Deploy feature of AppAssure. You can bulk deploy to:
•
Machines on a VMware vCenter/ESXi virtual host
•
Machines on an Active Directory domain
•
Machines on any other host
The Bulk Deploy feature automatically detects machines on a host and allows you to select those to
which you want to deploy. Alternatively, you can manually enter host and machine information.
NOTE: The machines that you are deploying must have access to the internet to download and
install bits as AppAssure uses the web version of the AppAssure Agent Installer to deploy the
installation components. If access to the internet is not available, you can push the AppAssure Agent
installation program from the Core machine. You can download core and agent updates from the
License Portal.
Monitoring The Deployment Of Multiple Machines
You can view the progress of the deployment of AppAssure Agent software to the machines.
To monitor the deployment of multiple machines:
1.
From the Core Console, click Events → Alerts.
2.
Navigate to the AppAssure Core Home tab and then click the Events tab.
Alert events appear in the list, showing the time the event initiated and a message. For each
successful deployment of the Agent software, you will see an alert indicating that the protected
machine has been added.
50
3.
Optionally, click on any link for a protected machine.
The Summary tab for the selected machine appears, showing pertinent information including:
•
The host name of the protected machine
•
The last snapshot, if applicable
•
The scheduled time of the next snapshot, based on the protection schedule you selected
•
Time Remaining
•
The encryption key, if any, used for this protected agent
•
The version of the Agent software
Protecting Multiple Machines
After bulk deploying the AppAssure Agent software to the Windows machines, you must protect the
machines to protect the data. If you select Protect Machine After Install when you deployed the agent,
you can skip this procedure.
NOTE: Agent machines must be configured with a security policy that makes remote installation
possible.
To protect multiple machines:
1.
From the Core Console, click Protect → Bulk Protect.
The Protect Multiple Machines Wizard window appears.
2.
Select the appropriate installation option:
•
If you do not need to define a repository or establish encryption, select Typical.
•
3.
If you do not wish to see the Welcome page for the Protect Machine Wizard in the future, select
Skip this Welcome page the next time the wizard opens.
Click Next.
The Connection page appears.
4.
5.
6.
Add the machines that you want to protect by clicking one of the following options.
•
Click Active Directory to specify machines on an Active Directory domain. Enter credentials as
described in the table below and click Next.
•
Click vCenter/ESXi to specify virtual machines on a vCenter/ESXi virtual host. Enter credentials as
described in the table below and click Next.
Text Box
Description
Host
The host name or IP address of the Active Directory domain or of the
VMware vCenter Server/ESX(i) virtual host.
Username
Enter the username used to connect to this machine; for example,
Administrator.
Password
Enter the secure password used to connect to this machine.
• To add the machines manually, select Add the machines manually. Click Next.
On the Machines page, to specify machines manually, type the following connection details for each
machine on a separate line, and then click Next.hostname::username::password::port
On the Machines page, to specify machines identified from an Active Directory domain or from a
VMware vCenter/ESX(i) virtual host, select each appropriate machine you want to protect from the
list, and then click Next.
The system verifies each machine you added automatically and the Protection page appears.
51
7.
On the Protection page, select the appropriate protection schedule:
•
To use the default protection schedule, then in the Schedule Settings option, select Default
protection (hourly snapshots of all volumes).
•
8.
If you want to define a different protection schedule, then in the Schedule Settings option, select
Custom protection and then click Next.
Proceed with your configuration as follows:
•
If you have selected a Typical configuration for the Protect Multiple Machines Wizard, and
default protection, then click Finish to confirm your choices, close the wizard, and protect the
machines you specified.
•
If you have selected a Typical configuration for the Protect Multiple Machines Wizard and
specified custom protection, click Next and set up a custom schedule.
•
9.
If you have selected Advanced configuration for the Protect Machine Wizard, click Next and
proceed to Step 9 to see repository and encryption options.
On the Repository page select Use an existing repository.
10. Click Next.
The Encryption page appears.
11. To enable encryption, on the Encryption page, select Enable Encryption.
Encryption key fields appear on the Encryption page.
NOTE: If you enable encryption, it will be applied to data for all protected volumes for the
machines you have specified for protection. You can change the settings later from the
Configuration tab in the Core Console. For more information about encryption, see Managing
Security .
12. Enter the information as described in the following table to add an encryption key for the Core.
Text Box
Description
Name
Enter a name for the encryption key.
Description
Enter a description to provide additional details for the encryption key.
Passphrase
Enter the passphrase used to control access.
Confirm
Passphrase
Re-enter the passphrase you just entered.
13. Click Finish to save and apply your settings.
Monitoring The Protection Of Multiple Machines
You can monitor the progress as AppAssure applies the protection polices and schedules to the
machines.
To monitor the protection of multiple machines navigate to the Core Console Home tab and click
Events .
The Events tab displays Tasks, Alerts, and Events. When volumes are transferred, the status, start times,
and end times display in the Tasks pane. You can also filter tasks by status (active, waiting, completed and
failed).
As each protected machine is added, an alert is logged, indicating if the operation was successful or if
errors were logged.
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Recovering Data
4
Managing Recovery
The AppAssure Core can instantly restore data or recover machines to physical or virtual machines from
the recovery points. The recovery points contain agent volume snapshots captured at the block level.
These snapshots are application-aware, meaning all open transactions and rolling transaction logs are
completed and caches are flushed to disk before creating the snapshot. Using application-aware
snapshots in tandem with Recovery Assure, enables the Core to perform several types of recoveries,
including:
•
Recovery of files and folders
•
Recovery of data volumes, using Live Recovery
•
Recovery of data volumes for Microsoft Exchange Server and Microsoft SQL Server, using Live
Recovery
•
Bare metal restore, using Universal Recovery
•
Bare metal restore to dissimilar hardware, using Universal Recovery
•
Ad-hoc and continuous export to virtual machines
Managing Snapshots And Recovery Points
A recovery point is a collection of snapshots taken of individual disk volumes and stored in the repository.
Snapshots capture and store the state of a disk volume at a given point in time while the applications that
generate the data are still in use. In AppAssure, you can force a snapshot, temporarily pause snapshots,
and view lists of current recovery points in the repository as well as delete them if needed. Recovery
points are used to restore protected machines or to mount to a local file system.
The snapshots that AppAssure captures are captured at the block level and are application aware. This
means that all open transactions and rolling transaction logs are completed and caches are flushed to
disk before creating the snapshot.
AppAssure uses a low-level volume filter driver, which attaches to the mounted volumes and then tracks
all block-level changes for the next impending snapshot. Microsoft Volume Shadow Services (VSS) is used
to facilitate application crash consistent snapshots.
Viewing Recovery Points
To view recovery points:
1.
In the left navigation area of the Core Console, select the machine for which you want to view
recovery points, and then click the Recovery Points tab.
You can view information about the recovery points for the machine as described in the following table:
Info
Description
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Status
Indicates current status of the recovery point.
Encrypted
Indicates if the recovery point is encrypted.
Contents
Lists the volumes included in the recovery point.
Type
Defines a recovery point as either base or differential.
Creation Date
Displays the date when the recovery point was created.
Size
Displays the amount of space that the recovery point consumes in the repository.
Viewing A Specific Recovery Point
To view a specific recovery point:
1.
In the left navigation area of the Core Console, select the machine for which you want to view
recovery points, and select the Recovery Points.
2.
Click > next to a recovery point in the list to expand the view.
You can view more detailed information about the contents of the recovery point for the selected
machine as well as access a variety of operations that can be performed on the recovery point,
described in the following table:
Info
Description
Actions
The Actions menu includes the following operations that you can perform on
the selected recovery point:
Mount — Select this option to mount the selected recovery point. For more
information about mounting a selected recovery point, see Mounting A
Recovery Point For A Windows Machine.
Export — From the Export option, you can export the selected recovery point
to ESXi, VMware workstation, or HyperV.
Restore — Select this option to perform a restore from the selected recovery
point to a volume you specify.
Contents
The Contents area includes a row for each volume in the expanded recovery
point, listing the following information for each volume:
The Status indicates current status of the recovery point.
Title lists the specific volume in the recovery point.
Size displays the amount of space that the recovery point consumes in the
repository.
3.
Click > next to a volume in the selected recovery point to expand the view.
You can view information about the selected volume in the expanded recovery point as described in the
following table:
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Text Box
Description
Title
Indicates the specific volume in the recovery point.
Raw Capacity
Indicates the amount of raw storage space on the entire volume.
Formatted
Capacity
Indicates the amount of storage space on the volume that is available for data after
the volume is formatted.
Used Capacity
Indicates the amount of storage space currently used on the volume.
Mounting A Recovery Point For A Windows Machine
In AppAssure, you can mount a recovery point for a Windows machine to access stored data through a
local file system.
To mount a recovery point for a Windows machine:
1.
From the Core Console, select the machine that you want to mount to a local file system.
The Summary tab for the selected machine displays.
2.
Select the Recovery Points tab.
3.
In the list of recovery points, click > to expand the recovery point that you want to mount.
4.
In the expanded details for that recovery point, click Mount.
The Mount Recovery Points dialog box appears.
5.
In the Mount dialog box, edit the text boxes for mounting a recovery point as described in the
following table:
Text Box
Description
Mount Location:
Local Folder
Specify the path used to access the mounted recovery point.
Volume Images
Specify the volume images that you want to mount.
Mount Type
Specify the way to access data for the mounted recovery point:
•
Mount Read-only.
•
Mount Read-only with previous writes.
•
Mount Writable.
Create a Windows Optionally, select the check box to specify whether the mounted recovery
share for this
point can be shared, and then set access rights to it including the Share name
Mount
and access groups.
6.
Click Mount to mount the recovery point.
Dismounting Select Recovery Points
To dismount select recovery points:
1.
Navigate to the Core Console , click Tools → Mounts.
2.
On the Local Mounts page , next to the mount point for the recovery point you want to dismount
click Dismount.
3.
In the Dismounting the Recovery Point window, click Yes to confirm.
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Dismounting All Recovery Points
To dismount all recovery points:
1.
Navigate to the Core Console, click Tools → Mounts .
2.
On the Local Mounts page, click Dismount All.
3.
In the Dismounting the Recovery Point window, click Yes to confirm.
Mounting A Recovery Point For A Linux Machine
Using the aamount utility in AppAssure, you can remotely mount a volume from a recovery point as a
local volume, on a Linux machine.
1.
Create a new directory for mounting the recovery point (for example, you can use the mkdir
command).
2.
Verify the directory exists (for example, by using the ls command).
3.
Run the AppAssure aamount utility as root, or as the super user, for example: sudo aamount
4.
At the AppAssure mount prompt, enter the following command to list the protected machines. lm
5.
When prompted, enter the IP address or hostname of your Core server.
6.
Enter the logon credentials for the Core server, that is, the user name and password.
A list of the machines that are protected by the AppAssure server will display. Each machine is
identified by the following: line item number, host/IP address, and an ID number for the machine. For
example: 293cc667-44b4-48ab-91d8-44bc74252a4f
7.
Enter the following command to list the recovery points that are available for a specified machine: lr
<line_number_of_machine>
8.
Enter the following command to select and mount the specified recovery point at the specified
mount point/path. m <volume_recovery_point_ID_number> <path>
9.
To verify the mount was successful, enter the following command, which should list the attached
remote volume: l
Removing Recovery Points
You can easily remove recovery points for a particular machine from the repository. When you delete
recovery points in AppAssure, you can specify one of the following options:
Text Box
Description
Delete All
Recovery Points
Removes all recovery points for the selected agent machine from the Repository.
Delete a Range of
Recovery Points
Removes all recovery points in a specified range before the current, up to and
including the base image, which is all data on the machine as well as all recovery
points after the current until the next base image.
NOTE: You cannot recover the recovery points you have deleted.
To remove recovery points:
1.
In the left navigation area of the Core Console, select the machine for which you want to view
recovery points, and then click the Recovery Points tab.
2.
Click the Actions menu.
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3.
Select one of the following options:
•
To delete all currently stored recovery points, click Delete All.
•
To delete a set of recovery points in a specific data range, click Delete Range. The Delete dialog
box appears. In the Delete Range dialog box, specify the range of recovery points that you want
to delete by using a start date and time and an end date and time, and then click Delete.
Deleting An Orphaned Recovery Point Chain
An orphaned recovery point is an incremental snapshot that is not associated with a base image.
Subsequent snapshots continue to build onto this recovery point. Without the base image, the resulting
recovery points are incomplete and are unlikely to contain the data needed to complete a recovery.
These recovery points are considered to be part of the orphaned recovery point chain. If this situation
occurs, the best solution is to delete the chain and create a new base image. For more information about
forcing a base image, see Forcing a Snapshot.
NOTE: The ability to delete an orphaned recovery chain is not available for replicated recovery
points on a target core.
To delete an orphaned recovery point chain:
1.
On the Core Console, select the protected machine for which you want to delete the orphaned
recovery point chain.
2.
Click the Recovery Points tab.
3.
Under Recovery Points, expand the orphaned recovery point.
4.
Next to Actions, click Delete.
This recovery point is labeled in the Type column as Incremental Orphaned.
The Delete Recovery Points window appears.
5.
In the Delete Recovery Points window, click Yes.
CAUTION: Deleting this recovery point deletes the entire chain of recovery points, including
any incremental recovery points that occur before or after it, until the next base image. This
operation cannot be undone.
Forcing A Snapshot
Forcing a snapshot lets you force a data transfer for the current protected machine. When you force a
snapshot, the transfer starts immediately or is added to the queue. Only the data that has changed from a
previous recovery point is transferred. If there is no previous recovery point, all data on the protected
volumes is transferred, referred to as a base image.
To force a snapshot:
1.
In the Core Console, select the machine or cluster with the recovery point for which you want to
force a snapshot.
2.
Click the Summary tab in the Volumes section, and then select one of the options described as
follows:
3.
•
Force Snapshot — Takes an incremental snapshot of data updated since the last snapshot was
taken.
•
Force Base Image — Takes a complete snapshot of all data on the volumes of the machine.
When the notification is displayed in the Transfer Status dialog box that the snapshot has been
queued, click OK.
A progress bar appears next to the machine in the Machines tab and displays the progress of the
snapshot.
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Restoring Data
Using AppAssure, you can instantly recover or restore data to your physical machines (for Windows or
Linux machines) or to virtual machines from stored recovery points for Windows machines. The topics in
this section describe how you can export a specific recovery point for Windows machines to a virtual
machine or to roll back a machine to a previous recovery point.
If you have replication set up between two cores (source and target), you can only export data from the
target core after the initial replication is complete.
About Exporting Protected Data From Windows Machines To Virtual
Machines
AppAssure supports both a one-time export or continuous export (to support virtual standby) of Windows
backup information to a virtual machine. Exporting your data to a virtual standby machine provides you
with a high availability copy of the data. If a protected machine goes down, you can boot up the virtual
machine to then perform recovery.
The following diagram shows a typical deployment for exporting data to a virtual machine.
Figure 4. Exporting Data to a Virtual Machine
You create a virtual standby by continuously exporting protected data from your Windows machine to a
virtual machine (VMware, ESXi, and Hyper-V). When you export to a virtual machine, all of the backup
data from a recovery point as well as the parameters defined for the protection schedule for your
machine will be exported.
NOTE: The virtual machine to which you are exporting must be a licensed version of ESXi, VMWare
Workstation, or Hyper-V and not the trial or free versions.
Dynamic And Basic Volumes Support Limitations
Dell AppAssure supports taking snapshots of all dynamic and basic volumes. AppAssure also supports
exporting simple dynamic volumes that are on a single physical disk. Simple dynamic volumes are not
striped, mirrored or spanned volumes.
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Dynamic disks (except simple dynamic disks as previously described) are not available for selection in the
Export Wizard. Non-simple, dynamic volumes have arbitrary disk geometries that cannot be fully
interpreted. AppAssure therefore does not support the export of complex or non-simple dynamic
volumes.
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Managing Exports
On the Virtual Standby tab in the Core Console, you can view the status of exports that you have set up,
including one-time exports and continuous exports for virtual standby. On this tab, you can manage
exports by pausing, stopping, removing exports, or viewing a queue of upcoming exports.
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NOTE: Only the Dell DL1000, 3 TB with 2 VMs configuration supports the one-time export and
continuous export (virtual standby) capabilities.
1.
On the Core Console, navigate to the Virtual Standby tab.
On the Virtual Standby tab you can view a table of saved export settings, which includes the
information described in the following table.
Menu
Description
Status
NOTE: The status of the
virtual standby
configuration, is defined by
the color of the icon.
Green –The Virtual Standby is
successfully configured, is
active, and not paused. The
next Virtual Standby export will
be performed after the next
snapshot.
Yellow – The virtual standby is
paused and is still saved by the
Core. However, after a new
transfer, the export job will not
start automatically and there
will be no new Virtual Standby
exports for this agent.
2.
Machine Name
The name of the source
machine.
Destination
The virtual machine and path to
which data is being exported.
Export Type
The type of virtual machine
platform for the export, such as,
ESXi, VMware, Hyper-V, or
VirtualBox.
Last Export
The date and time of the last
export. If an export has just
been added but has not
completed, a message will
display stating the export has
not yet been performed. If an
export has failed or was
cancelled, a corresponding
message also will display.
To manage saved export settings, select an export, and then click one of the following:
•
Pause: To pause the export.
•
Resume: To restart a paused export.
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•
3.
4.
Force: To force a new export. This option could be helpful when virtual standby is paused and
then resumed, which means the export job will restart only after a new transfer. If you do not
want to wait for the new transfer, you could force an export.
To remove an export from the system, click Remove. When you remove an export, it is permanently
removed from the system and you will not be able to re-start it.
To view details about the active exports currently in queue to be completed, click Show Export
Queue.
The following table is displayed:
Menu
Description
Machine Name
The name of the source machine.
Destination
The Virtual Standby is successfully configured, is
active, and not paused. The next Virtual Standby
export will be performed after the next snapshot.
Export Type
The virtual standby is paused and is still saved by
the Core. However, after a new transfer, the
export job will not start automatically and there
will be no new Virtual Standby exports for this
agent.
Schedule Type
The type of export as either One-time or
Continuous.
Status
The progress of the export, displayed as a
percentage in a progress bar.
Exporting Backup Information From Your Windows Machine To A Virtual
Machine
You can export data from your Windows machines to a virtual machine (VMware, ESXi, and Hyper-V) by
exporting all of the backup information from a recovery point as well as the parameters defined for the
protection schedule for your machine.
NOTE: Only the Dell DL1000, 3 TB with 2 VMs configuration supports the one-time export and
continuous export (virtual standby) capabilities.
To export Windows backup information to a virtual machine:
1.
In the Core Console, click the Protected Machines tab.
2.
In the list of protected machines, select the machine or cluster with the recovery point for which you
want to export.
3.
In the Actions drop-down menu for that machine, click Export, and then select the type of export
you want to perform. You can choose from the following options:
•
One-time
•
Virtual Standby
The Export Wizard dialog box appears.
Exporting Windows Data Using ESXi Export
In AppAssure, you can choose to export data using ESXi Export by performing a one-time or continuous
export.
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Performing A One-Time ESXi Export
To perform a one-time ESXi export:
1.
2.
In the Core Console, navigate to the machine you want to export.
On the Summary tab, click Actions → Export → One-time.
The Export Wizard displays on the Protected Machines page.
3.
Select a machine for export for export and then click Next.
4.
On the Recovery Points page, select the recovery point that you want to export, and then click Next.
Defining Virtual Machine Information For Performing An ESXi Export
To define virtual machine information for performing an ESXi export:
1.
On the Destination page in the Export Wizard, in the Recover to Virtual machine drop-down menu,
select ESX(i).
2.
Enter the parameters for accessing the virtual machine described as follows:
3.
Text Box
Description
Host name
Enter a name for the host machine.
Port
Enter the port for the host machine. The default port is 443.
User name
Enter the logon credentials for the host machine.
Password
Enter the logon credentials for the host machine.
On the Virtual Machine Options page, enter the information described in the following table.
Text Box
Description
Resource Pool
Select a resource pool from the drop-down list.
Data Store
Select a data store from the drop-down list.
Virtual Machine
Name
Enter a name for the Virtual Machine.
Memory
Specify the memory usage.
Disk Provisioning
Select the type of disk provisioning as either Thin or Thick.
Disk Mapping
Specify the type of disk mapping as either Automatic or Manual.
Version
Select the version of the virtual machine.
4.
Click Next.
5.
On the Volumes page, select the volumes you want to export, and then click Next.
6.
On the Summary page, click Finish to complete the wizard and start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
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Performing A Continuous (Virtual Standby) ESXi Export
To perform a continuous (virtual standby) ESXi export:
1.
In the Core Console, perform one of the following:
•
2.
3.
4.
On the Virtual Standby tab, click Add to launch the Export Wizard. On the Protected Machines
page of the Export Wizard, select the protected machine you want to export, and then click
Next.
• Navigate to the machine you want to export, and click Actions → Export → Virtual Standby.
On the Destination page of the Export Wizard, in the Recover to a Virtual Machine drop-down
menu, select ESXi.
Enter the information for accessing the virtual machine as described in the following table, and then
click Next.
Text Box
Description
Host name
Enter a name for the host machine.
Port
Enter the port for the host machine. The default is 443.
User name
Enter the logon credentials for the host machine.
Password
Enter the logon credentials for the host machine.
On the Virtual Machine Options page, enter the information described in the following table.
Text Box
Description
Resource Pool
Select a resource pool from the drop-down list.
Data Store
Select a data store from the drop-down list.
Virtual Machine
Name
Enter a name for the virtual machine.
Memory
Specify the memory usage. You can choose from the following options:
•
Use the same amount of RAM as source machine
•
Use a specific amount of RAM, and then specify the amount in MB
Disk Provisioning
Select the type of disk provisioning as either Thin or Thick.
Disk Mapping
Specify the type of disk mapping as either Automatic or Manual.
Version
Select the version of the virtual machine.
5.
Click Next.
6.
On the Volumes page, select the volumes you want to export, and then click Next.
7.
On the Summary page, click Finish to complete the wizard and start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
Exporting Windows Data Using VMware Workstation Export
In AppAssure, you can choose to export data using VMware Workstation Export by performing a onetime
or continuous export. Complete the steps in the following procedures to export using VMware
Workstation Export for the appropriate type of export.
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Performing a One-Time VMware Workstation Export
To perform a one-time VMware Workstation export:
1.
In the Core Console, navigate to the machine you want to export.
2.
On the Summary click Actions → Export → One-time.
The Export Wizard displays on the Protected Machines page.
3.
Select a machine for export, and then click Next.
4.
On the Recovery Points page, select the recovery point that you want to export, and then click Next.
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Defining One-Time Settings For Performing A VMware Workstation Export
To define one-time settings for performing a VMware Workstation export:
1.
On the Destination page in the Export Wizard, in the Recover to Virtual machine drop-down menu,
select VMware Workstation, and then click Next.
2.
On the Virtual Machine Options page, enter the parameters for accessing the virtual machine as
described in the following table.
Text Box
Description
Location
Specify the path of the local folder or network share on which to create the
virtual machine.
NOTE: If you specified a network share path, you will need to enter a valid
logon credentials for an account that is registered on the target machine.
The account must have read and write permissions to the network share.
User Name
Password
Virtual Machine
Name
Enter the logon credentials for the virtual machine.
•
If you specified a network share path, you must enter a valid user name for
an account that is registered on the target machine.
•
If you entered a local path, a user name is not required.
Enter the logon credentials for the virtual machine.
•
If you specified a network share path, you must enter a valid password for
an account that is registered on the target machine.
•
If you entered a local path, a password is not required.
Enter a name for the virtual machine being created; for example,
VM-0A1B2C3D4.
NOTE: The default name is the name of the source machine.
Version
Memory
3.
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Click Next.
Specify the version of VMware Workstation for the virtual machine. You can
choose from:
•
VMware Workstation 7.0
•
VMware Workstation 8.0
•
VMware Workstation 9.0
Specify the memory usage for the virtual machine by clicking one of the
following:
•
Use the same amount of RAM as the source machine - To specify that the
RAM configuration is the same as the source machine.
•
Use a specific amount of RAM - To specify how much RAM to use; for
example, 4096 Megabytes (MB). The minimum amount allowed is 512 MB
and the maximum is determined by the capability and limitations of the
host machine.
4.
On the Summary page, click Finish to complete the wizard and start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
Performing a Continuous (Virtual Standby) VMware Workstation Export
To perform a continuous (virtual standby) VMware Workstation export:
1.
In the Core Console, perform one of the following:
•
On the Virtual Standby tab, click Add to launch the Export Wizard. On the Protected Machines
page of the Export Wizard, select the protected machine you want to export, and then click
Next.
•
Navigate to the machine you want to export, and, on the Summary tab in the Actions drop-down
menu for that machine, click Export → Virtual Standby.
2.
On the Destination page of the Export Wizard, click Recover to a Virtual Machine → VMware
Workstation .
3.
Click Next.
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4.
On the Virtual Machine Options page, enter the parameters for accessing the virtual machine as
described in the following table.
Text Box
Description
Target Path
Specify the path of the local folder or network share on which to create the
virtual machine.
NOTE: If you specified a network share path, enter a valid logon
credentials for an account that is registered on the target machine. The
account must have read and write permissions to the network share.
User Name
Password
Virtual Machine
Enter the logon credentials for the virtual machine.
•
If you specified a network share path, you must enter a valid user name for
an account that is registered on the target machine.
•
If you entered a local path, a user name is not required.
Enter the logon credentials for the virtual machine.
•
If you specified a network share path, you must enter a valid password for
an account that is registered on the target machine.
•
If you entered a local path, a password is not required.
Enter a name for the virtual machine being created; for example,
VM-0A1B2C3D4.
NOTE: The default name is the name of the source machine.
Version
Memory
Specify the version of VMware Workstation for the virtual machine. You can
choose from:
•
VMware Workstation 7.0
•
VMware Workstation 8.0
•
VMware Workstation 9.0
Specify the memory for the virtual machine by clicking one of the following:
•
Use the same amount of RAM as the source machine - To specify that the
RAM configuration is the same as the source machine.
•
Use a specific amount of RAM - To specify how much RAM to use; for
example, 4096 Megabytes (MB). The minimum amount allowed is 512 MB
and the maximum is determined by the capability and limitations of the
host machine.
5.
Select Perform initial ad-hoc export to perform the virtual export immediately instead of after the
next scheduled snapshot.
6.
Click Next.
7.
On the Volumes page, select the volumes to export, for example, C:\ and D:\, click Next.
8.
On the Summary page, click Finish to complete the wizard and to start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
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Exporting Windows Data Using Hyper-V Export
In AppAssure, you can choose to export data using Hyper-V Export by performing a one-time or
continuous export. Complete the steps in the following procedures to export using Hyper-V Export for
the appropriate type of export.
Performing A One-Time Hyper-V Export
To perform a one-time Hyper-V export:
1.
In the Core Console, navigate to the machine you want to export.
2.
On the Summary tab, click Actions → Export → One-time.
The Export Wizard displays on the Protected Machines page.
3.
Select a machine for export, and then click Next.
4.
On the Recovery Points page, select the recovery point that you want to export, and then click Next.
Defining One-Time Settings For Performing A Hyper-V Export
To define one-time settings for performing a Hyper-V export:
1.
From the Hyper-V dialog box, click Use local machine to perform the Hyper-V export to a local
machine with the Hyper-V role assigned.
2.
Click the Remote host option to indicate that the Hyper-V server is located on a remote machine. If
you selected the Remote host option, enter the parameters for the remote host described as follows:
Text Box
Description
Host Name
Enter an IP address or host name for the Hyper-V server. It represents the IP
address or host name of the remote Hyper-V server.
Port
Enter a port number for the machine. It represents the port through which the
Core communicates with this machine.
User Name
Enter the user name for the user with administrative privileges for the
workstation with the Hyper-V server. It is used to specify the logon credentials
for the virtual machine.
Password
Enter the password for the user account with administrative privileges on the
workstation with Hyper-V server. It is used to specify the logon credentials for
the virtual machine.
3.
Click Next.
4.
On the Virtual Machines Options page in the VM Machine Location text box, enter the path for the
virtual machine; for example, D:\export. This is used to identify the location of the virtual machine.
5.
Enter the name for the virtual machine in the Virtual Machine Name text box.
The name that you enter appears in the list of virtual machines in the Hyper-V Manager console.
6.
Click one of the following:
•
Use the same amount of RAM as the source machine to identify that the RAM use is identical
between the virtual and source machines.
•
Use a specific amount of RAM to specify how much memory the virtual machine has after the
export; for example, 4096 MB.
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7.
To specify the disk format, next to Disk Format, click one of the following:
•
VHDX
•
VHD
NOTE: Hyper-V Export supports VHDX disk formats if the target machine is running Windows 8
(Windows Server 2012) or higher. If the VHDX is not supported for your environment, the option
is disabled.
8.
On the Volumes page, select the volume(s) to export; for example, C:\.
Your selected volumes should be no larger than 2040GB for VHD. If the selected volumes are larger
than 2040 GB, and the VHD format is selected, you will receive an error.
9.
On the Summary page, click Finish to complete the wizard and to start the export.
Performing A Continuous (Virtual Standby) Hyper-V Export
To perform a continuous (virtual standby) Hyper-V export:
1.
In the Core Console, on the Virtual Standby tab, click Add to launch the Export Wizard. On the
Protected Machines page of the Export Wizard.
2.
Select the machine you want to export and then click Next.
3.
On the Summary tab, click Export → Virtual Standby.
4.
From the Hyper-V dialog box, click Use local machine to perform the Hyper-V export to a local
machine with the Hyper-V role assigned.
5.
Click the Remote host option to indicate that the Hyper-V server is located on a remote machine. If
you selected the Remote host option, enter the parameters for the remote host described as follows:
Text Box
Description
Host Name
Enter an IP address or host name for the Hyper-V server. It represents the IP
address or host name of the remote Hyper-V server.
Port
Enter a port number for the machine. It represents the port through which the
Core communicates with this machine.
User Name
Enter the user name for the user with administrative privileges for the
workstation with the Hyper-V server. It is used to specify the logon credentials
for the virtual machine.
Password
Enter the password for the user account with administrative privileges on the
workstation with Hyper-V server. It is used to specify the logon credentials for
the virtual machine.
6.
On the Virtual Machines Options page in the VM Machine Location text box, enter the path for the
virtual machine; for example, D:\export. This is used to identify the location of the virtual machine.
7.
Enter the name for the virtual machine in the Virtual Machine Name text box.
The name that you enter appears in the list of virtual machines in the Hyper-V Manager console.
8.
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Click one of the following:
•
Use the same amount of RAM as the source machine to identify that the RAM use is identical
between the virtual and source machines.
•
Use a specific amount of RAM to specify how much memory the virtual machine has after the
export; for example, 4096 MB.
9.
To specify the disk format, next to Disk Format, click one of the following:
•
VHDX
•
VHD
NOTE: Hyper-V Export supports VHDX disk formats if the target machine is running Windows 8
(Windows Server 2012) or higher. If the VHDX is not supported for your environment, the option
is disabled.
10. On the Volumes page, select the volume(s) to export; for example, C:\.
Your selected volumes should be no larger than 2040 GB for VHD. If the selected volumes are larger
than 2040 GB, and the VHD format is selected, you will receive an error.
11. Select Perform initial ad-hoc export ,to perform the virtual export immediately instead of after the
next scheduled snapshot.
12. On the Summary page, click Finish to complete the wizard and to start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab
Exporting Windows Data Using VirtualBox Export
In AppAssure, you can choose to export data using VirtualBox Export by performing a one-time or
continuous export. Complete the steps in the following procedures for the appropriate type of export.
Performing A One-Time VirtualBox Export
To perform a one-time VirtualBox export:
1.
In the Core Console, navigate to the Linux machine you want to export.
2.
On the Summary tab, click Actions → Export → One-time.
The Export Wizard displays on the Protected Machines page.
3.
Select a machine for export, and then click Next.
4.
On the Recovery Points page, select the recovery point that you want to export, and then click Next.
5.
On the Destination page in the Export Wizard, in the Recover to Virtual machine drop-down menu,
select VirtualBox, click Next.
6.
On the Virtual Machine Options page, select Remote Linux Machine.
7.
Enter the parameters for accessing the virtual machine as follows:
8.
Text Box
Description
VirtualBox Host
Name
Enter an IP address or host name for the VirtualBox server. This field represents
the IP address or host name of the remote VirtualBox server.
Port
Enter a port number for the machine. This number represents the port through
which the Core communicates with this machine.
Virtual Machine
Name
Specify a target path to create the virtual machine.
User Name
User name of the account on the target machine, for example, root.
Password
Enter the logon credentials for the host machine.
Memory
Specify the memory for the virtual machine.
On the Volumes page, select the volumes of data to export, and then click Next.
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9.
On the Summary page, click Finish to complete the wizard and to start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
Performing a Continuous VirtualBox Export
To perform a continuous VirtualBox export:
1.
In the Core Console, do one of the following:
•
On the Virtual Standby tab, click Add to launch the Export Wizard. On the Protected Machines
page of the Export Wizard, select the protected machine you want to export, and then click
Next.
•
2.
Navigate to the machine you want to export, and, on the Summary tab in the Actions drop-down
menu for that machine, click Export → Virtual Standby.
On the Destination page in the Export Wizard, in the Recover to Virtual machine drop-down menu,
select VirtualBox, and then click Next.
3.
On the Virtual Machine Options page, select Use Windows machine.
4.
Enter the parameters for accessing the virtual machine as described in the following table.
Text Box
Description
Virtual Machine
Name
Enter a name for the virtual machine being created.
Target Path
Specify a local or remote target path to create the virtual machine.
NOTE: The default name is the name of the source machine.
NOTE: The target path should not be a root directory.
If you specify a network share path, you will need to enter valid logon
credentials (user name and password) for an account that is registered on the
target machine. The account must have read and write permissions to the
network share.
Memory
5.
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•
Click Use the same amount of RAM as the source machine to specify that
the RAM configuration is the same as the source machine.
•
Click Use a specific amount of RAM to specify how much RAM to use; for
example, 4096 Megabytes (MB). The minimum amount allowed is 512 MB
and the maximum is determined by the capability and limitations of the
host machine.
To specify a user account for the virtual machine, select Specify the user account for the exported
virtual machine, and then enter the following information. This refers to a specific user account for
which the virtual machine will be registered in the event there are multiple user accounts on the
virtual machine. When this user account is logged on, only this user will see this Virtual Machine in
VirtualBox manager. If an account is not specified, then the Virtual Machine will be registered for all
existing users on the Windows machine with VirtualBox.
•
6.
Specify the memory for the virtual machine.
User name - Enter the user name for which the virtual machine is registered.
• Password - Enter the password for this user account.
Select Perform initial ad-hoc export to perform the virtual export immediately instead of after the
next scheduled snapshot.
7.
Click Next.
8.
On the Volumes page, select the volumes to export, for example, C:\ and D:\, and then click Next.
9.
On the Summary page, click Finish to complete the wizard and to start the export.
NOTE: You can monitor the status and progress of the export by viewing the Virtual Standby or
Events tab.
Restoring Volumes from a Recovery Point
You can restore the volumes on a protected machine from the recovery points stored in the AppAssure
Core. To restore volumes from a recovery point:
1.
In the Core Console, click the Restore tab.
The Restore Machine Wizard appears.
2.
From the Protected Machines page, select the protected machine for which you want to restore
data, and then click Next.
NOTE: The protected machine must have the Agent software installed and must have recovery
points from which you will perform the restore operation.
The Recovery Points page appears.
3.
From the list of recovery points, search for the snapshot you want to restore to the agent machine.
NOTE: If required, use the navigation buttons at the bottom of the page to display additional
recovery points. Or if you want to limit the amount of recovery points showing in the Recovery
Points page of the wizard, you can filter by volumes (if defined) or by creation date of the
recovery point.
4.
Click any recovery point to select it, and then click Next.
The Destination page appears.
5.
On the Destination page, choose the machine to which you want to restore data as follows:
•
If you want to restore data from the selected recovery point to the same agent machine (for
example, Machine1), and if the volumes you want to restore do not include the system volume,
then select Recover to a protected machine (only non-system volumes) , verify that the
destination machine (Machine1) is selected, and then click Next. The Volume Mapping page
appears. Proceed to Step 7.
•
If you want to restore data from the selected recovery point to a different protected machine (for
example, to replace the contents of Machine2 with data from Machine1), then select Recover to a
protected machine (only non-system volumes), select the destination machine (for example,
Machine2) from the list, and then click Next . The Volume Mapping page appears. Proceed to
Step 7.
•
If you want to restore from the selected recovery point to the same machine or a different
machine using a boot CD and if the volumes you want to restore do not include the system
volume, then select Recover to any target machine using a boot CD .
•
To continue and create the boot CD with information from the selected recovery point, click
Next and proceed to Step 10.
•
If you have already created the boot CD and the target machine has been started using the boot
CD, then proceed to Step 17.
•
If you want to restore from a recovery point to a system volume (for example, the C drive of the
agent machine named Machine1), you must perform a BMR. For more information on performing
a BMR for Windows, see Launching Bare Metal Restore For Windows Machines.
•
For more information on performing a BMR for Linux, see Roadmap for Performing a Bare Metal
Restore for Linux Machines Launching A Bare Metal Restore For A Linux Machine.
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6.
To connect to the Universal Recovery Console (URC) on the target machine, do the following:
a. Select I already have a boot CD running on the target machine.
b. In the IP address text box, enter the IP address of the target machine with the boot CD.
c. In the Authentication Key text box, enter the authentication key from the URC on the target
machine, and then click Next.
The Disk Mapping page appears. Proceed to Step 20.
7.
On the Volume Mapping page, for each volume in the recovery point that you want to restore, select
the appropriate destination volume. If you do not want to restore a volume, in the Destination
Volumes column, select Do not restore.
8.
Select Show advanced options and then do the following:
•
For restoring to Windows machines, if you want to use Live Recovery, select Live Recovery.
Using the Live Recovery instant recovery technology in AppAssure, you can instantly recover or
restore data to your physical machines or to virtual machines from stored recovery points of
Windows machines, which includes Microsoft Windows Storage Spaces. Live Recovery is not
available for Linux machines.
•
If you want to force dismount, select Force Dismount.
If you do not force a dismount before restoring data, the restore may fail with a volume in use
error.
9.
Proceed to Step 20.
10. On the Boot CD page, do the following:
a. In the Output path text field, type the path where the boot CD ISO image should be stored,
b. Under Environment select the architecture best suited for the hardware you are restoring:
•
To restore on any Windows machine with a 64-bit architecture, select Windows 8 64-bit.
• To restore on any machine with a 32-bit (x86) architecture, select Windows 7 32-bit.
11. Optionally, to set up network parameters for the restored agent, or to use UltraVNC, select Show
advanced options and do one of the following:
•
To establish a network connection for the restored machine, select Use the following IP address
as described in the following table.
Option
Description
IP Address
Specify an IP address or host name for the restored machine.
Subnet Mask
Specify the subnet mask for the restored machine.
Default Gateway
Specify the default gateway for the restored machine.
DNS Server
Specify the domain name server for the restored machine.
•
To define UltraVNC information, select Add UltraVNC as described in the following table. Use this
option if you require remote access to the recovery console. You cannot log on using Microsoft
Terminal Services while using the boot CD.
Option
Description
Password
Specify a password for this UltraVNC connection.
Port
Specify a port for this UltraVNC connection. The default port is 5900.
12. Click Next.
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13. To inject a driver, do the following:
a. Select Add an archive of drivers.
b. Navigate to a ZIP file containing the archive, select the ZIP file, and click Open. The archive
uploads and appears in the Driver Injection page.
c. Then click Next.
14. On the ISO Image page, you can see the status as the boot CD ISO image is created. When the boot
CD is successful, click Next.
The Connection page appears.
15. Start the agent machine for which you want to restore data from the boot CD.
•
Boot the agent machine from an ISO image, if possible.
•
If not, copy the ISO image to physical media (a CD or DVD), load the disc in the agent machine,
configure the machine to load from the boot CD, and restart from the boot CD.
NOTE: You may need to change the BIOS settings of the agent machine to ensure the volume
that loads first is the boot CD.
The agent machine, when started from the boot CD, displays the Universal Recovery Console (URC)
interface. This environment is used to restore the system drive or selected volumes directly from the
AppAssure Core. Note the IP address and authentication key credentials in the URC, which refresh
each time you start from the boot CD.
16. In the Core Console on the Connection page, enter authentication information from the URC
instance of the machine you want to restore as follows:
a. In the IP Address text box, enter the IP address of the machine to which you are restoring from a
recovery point.
b. In the Authentication Key text box, enter the information from the URC.
c. Click Next.
The Disk Mapping page appears.
17. To map volumes manually, proceed to Step 18. To map volumes automatically, perform the
following:
a. Select Automatic volume mapping.
b. In the Automatic volume mapping area, select the volumes you want to restore. If you do not
wish to restore a listed volume, clear the option.
NOTE: At least one volume must be selected to perform the restore.
c. Select the destination disk for the restore.
d. Click Next, and then proceed to Step 19.
18. If you want to map volumes manually, do the following:
a. Select Manual volume mapping.
b. In the Manual volume mapping area, from the Destination Volumes drop-down list for each
volume, select the volume you want to restore. If you do not wish to restore a listed volume, clear
the option.
NOTE: At least one volume must be selected to perform the restore.
c. Click Finish.
CAUTION: If you select Finish, all existing partitions and data on the target drive will be
removed permanently, and replaced with the contents of the selected recovery point,
including the operating system and all data.
The Restore Machine Wizard closes, and the data is restored from the selected volumes of the
recovery point to the target machine. Proceed to Step 22.
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19. In the Disk Mapping Preview page, review the parameters of the restore actions you selected. To
perform the restore, click Finish.
CAUTION: If you select Finish, all existing partitions and data on the target drive will be
removed permanently, and replaced with the contents of the selected recovery point,
including the operating system and all data.
The Restore Machine Wizard closes, and the data is restored from the selected volumes of the
recovery point to the target machine. Proceed to Step 22.
20. If the volumes you want to restore contain SQL or Microsoft Exchange databases, on the Dismount
Databases page, you are prompted to dismount them. Optionally, if you want to remount these
databases after the restore is complete, select Automatically remount all databases after the
recovery point is restored. Click Finish.
21. Click OK to confirm the status message that the restore process has started.
22. To monitor the progress of your restore action, on the Core Console, click Events.
Restoring Volumes for a Linux Machine using the Command Line
In AppAssure, you can restore volumes on your protected Linux machines using the command-line
aamount utility. To restore volumes for a Linux machine using the command line:
CAUTION: You should not attempt to restore the system or root (/) volume.
1.
Run the AppAssure aamount utility as root, for example:
sudo aamount
2.
At the AppAssure mount prompt, enter the following command to list the protected machines:
lm
3.
When prompted, enter the IP address or host name of your AppAssure Core server.
4.
Enter the logon credentials, that is, the username and password, for this server.
A list displays showing the machines that this AppAssure server protects. It lists the agent machines
found by line item number, host/IP address, and an ID number for the machine (for example:
293cc667-44b4-48ab-91d8-44bc74252a4f).
5.
Enter the following command to list the currently mounted recovery points for the specified
machine:
lr <machine_line_item_number>
NOTE: You can also enter the machine ID number in this command instead of the line item
number.
A list is displayed that shows the base and incremental recovery points for that machine. This list
includes a line item number, date/timestamp, location of volume, size of recovery point, and an ID
number for the volume that includes a sequence number at the end (for
example, ”293cc667-44b4-48ab-91d8-44bc74252a4f:2”), which identifies the recovery point.
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6.
To select a recovery point for rollback, enter the following command:
r [volume_recovery_point_ID_number] [path]
This command rolls back the volume image specified by the ID from the Core to the specified path.
The path for the rollback is the path for the device file descriptor and is not the directory to which it
is mounted.
NOTE: To identify the recovery point, you can also specify a line number in the command
instead of the recovery point ID number. In that case, use the agent/machine line number (from
the lm output), followed by the recovery point line number and volume letter, followed by the
path, such as, r [machine_line_item_number] [recovery_point_line_number]
[volume_letter] [path]. In this command, [path] is the file descriptor for the actual
volume.
For example, if the lm output lists three agent machines, and you enter the lr command for
number 2, and you want to roll back the 23 recovery point volume b to the volume that was
mounted to the directory /mnt/data, the command is: r2 23 b /mnt/data.
7.
When prompted to proceed, enter y for Yes.
after the rollback proceeds, a series of messages appear that notify you of the status.
8.
Upon a successful rollback, the aamount utility automatically mounts and reattach the kernel
module to the rolled back volume if the target was previously protected and mounted. If not, mount
the rollback volume to the local disk and then verify that the files are restored.
For example, you can use the sudo mount command and then the ls command.
Launching Bare Metal Restore For Windows Machines
AppAssure provides the ability to perform a Bare Metal Restore (BMR) for your Windows machines
whether the hardware is similar or dissimilar. This process encompasses creating a boot CD image,
burning the image to disk, booting up the target server from disk, connecting to the recovery console
instance, mapping volumes, initiating the recovery, and then monitoring the process. After the bare metal
restore is complete, you can continue with the task of loading the operating system and the software
applications on the restored server, followed by your unique settings and configuration.
Other circumstances in which you may choose to perform a bare metal restore include hardware
upgrade or server replacement.
BMR functionality is also supported for your protected Linux machines using the command-line aamount
utility. For more information, see Launching A Bare Metal Restore For A Linux Machine.
Roadmap For Performing A Bare Metal Restore For A Windows Machine
To perform a BMR for a Windows machine:
1.
Create a boot CD.
2.
Burn the image to disk.
3.
Boot the target server from the boot CD.
4.
Connect to the recovery disk.
5.
Map the volumes.
6.
Initiate the recovery.
7.
Monitor the progress.
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Creating A Bootable CD ISO Image
To perform a BMR for a Windows machine, you must create a bootable CD/ISO image in the AppAssure
Core Console, which contains the AppAssure Universal Recovery Console interface. The AppAssure
Universal Recovery Console is an environment used to restore the system drive or the entire server
directly from the AppAssure Core.
The ISO image that you create is tailored to the machine being restored; therefore, it must contain the
correct network and mass storage drivers. If you anticipate that you will be restoring to different
hardware from the machine on which you are creating the boot CD, you must include storage controller
and other drivers in the boot CD.
NOTE: The International Organization for Standardization (ISO) is an international body of
representatives from various national organizations who determine and set file system standards.
The ISO 9660 is a file system standard that is used for optical disk media for the exchange of data. It
supports various operating systems, such as Windows. An ISO image is the archive file or disk image,
which contains data for every sector of the disk as well as the disk file system.
To create a bootable CD ISO image:
1.
From the Core Console on which the server you want to restore is located, select the Core and then
click the Tools tab.
2.
Click Boot CDs.
3.
Select Actions, and then click Create Boot ISO.
The Create Boot CD dialog box displays. To complete the dialog box, use the following procedures.
Naming The Boot CD File And Setting The Path
To name the boot CD file and set the path:
In the Create Boot CD dialog box, enter the ISO path where to store the boot image on the Core
server.
If the share on which you want to store the image is low on disk space, you can set the path as needed;
for example, D:\filename.iso.
NOTE: The file extension must be .iso. When specifying the path, use only alphanumeric characters,
the hyphen, and the period (only to separate host names and domains). The letters a to z are caseinsensitive. Do not use spaces. No other symbols or punctuation characters are permitted.
Creating Connections
To create connections:
1.
In Connection Options do one of the following:
•
To obtain the IP address dynamically using Dynamic Host Configuration Protocol (DHCP), select
Obtain IP address automatically.
•
2.
Optionally, to specify a static IP address for the recovery console, select Use the following IP
address and enter the IP address, subnet mask, default gateway, and DNS server in the
appropriate fields. You must specify all of these fields.
If required, in the UltraVNC Options, select Add UltraVNC and then enter the UltraVNC options. The
UltraVNC settings enable you to manage the recovery console remotely while it is in use.
NOTE: This step is optional. If you need remote access to the recovery console, you must
configure and use the UltraVNC. You cannot log on using Microsoft Terminal Services while
using the boot CD.
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Injecting Drivers In A Boot CD
Driver injection is used to facilitate the operability between the recovery console, network adapter, and
storage on the target server.
If you anticipate restoring to dissimilar hardware, you must inject storage controller, RAID, AHCI, chipset
and other drivers in the boot CD. These drivers make it possible for the operating system to detect and
operate all devices successfully.
NOTE: Keep in mind that the boot CD will automatically contain Windows 7 PE 32-bit drivers.
To inject drivers in a boot CD:
1.
Download the drivers from the manufacturer’s website for the server and unpack them.
2.
Compress the folder that contains the drivers using a file compressing utility, such as WinZip.
3.
In the Create Boot CD dialog box, in the Drivers pane, click Add a Driver.
4.
To locate the compressed driver file, navigate through the filing system. Select the file, and then click
Open.
The injected drivers appear highlighted in the Drivers pane.
Creating The Boot CD
To create a boot CD, after you have named the boot CD and specified the path, created a connection
and optionally injected the drivers, from the Create Boot CD screen, click Create Boot CD. The ISO
image is then created.
Viewing The ISO Image Creation Progress
To view the ISO image creation progress, select the Events tab, and then under Tasks, you can monitor
the progress for building the ISO image.
NOTE: You can also view the progress of the creation of the ISO image in the Monitor Active Task
dialog box.
When the creation of the ISO image is complete, it is available on the Boot CDs page, accessible from the
Tools menu.
Accessing The ISO Image
To access the ISO image, navigate to the output path you specified, or you can click the link to download
the image to a location from which you can then load it on the new system. For example, network drive.
Loading A Boot CD
When you have created the boot CD image, boot the target server with the newly created boot CD.
NOTE: If you created the boot CD using DHCP, note the IP address and password.
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To load a boot CD:
1.
Navigate to the new server, load the boot CD, and then start the machine.
2.
Specify to Boot from CD-ROM, which loads the following:
•
Windows 7 PE
•
AppAssure 5 Agent software
The AppAssure Universal Recovery Console starts and displays the IP address and authentication
password for the machine.
3.
Record the IP address displayed in the Network Adapters Settings pane and the authentication
password displayed in the Authentication pane. You will use this information later during the data
recovery process to log back on to the console.
4.
If you want to change the IP address, select it and click Change.
NOTE: If you specified an IP address in Create Boot CD dialog box, the Universal Recovery
Console uses it and displays it in the Network Adapter settings screen.
Injecting Drivers To Your Target Server
If you are restoring to dissimilar hardware, you must inject storage controller, RAID, AHCI, chipset and
other drivers if they are not already on the boot CD. These drivers make it possible for the operating
system to operate all devices on your target server successfully.
If you are unsure which drivers your target server requires, click the System Info tab in the Universal
Recovery Console. This tab shows all system hardware and device types for the target server to which
you want to restore.
NOTE: Keep in mind that your target server automatically contains Windows 7 PE 32-bit drivers.
To inject drivers to your target server:
1.
Download the drivers from the manufacturer’s website for the server and unpack them.
2.
Compress the folder that contains the drivers by using a file compressing utility (for example, Win
Zip) and copy it to the target server.
3.
In the Universal Recovery Console, click Driver Injection.
4.
To locate the compressed driver file, navigate through the filing system and select the file.
5.
If you clicked Driver Injection in step 3, click Add Driver. If you clicked Load driver in step 3, click
Open.
The selected drivers are injected and will be loaded to the operating system after you reboot the
target server.
Launching A Restore From The AppAssure Core
To launch a restore from the AppAssure Core:
1.
If the NICs on any system being restored are teamed (bonded), remove all but one of the network
cables.
NOTE: AppAssure Restore does not recognize teamed NICs. The process is not able to resolve
which NIC to use if presented with more than one active connection.
2.
Navigate back to the Core server and open the Core Console.
3.
On the Machines tab, select the machine from which you want to restore data.
4.
Click the Actions menu for the machine, click Recovery Points to view a list of all recovery points for
that machine.
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5.
Expand the recovery point from which you want to restore, then click Rollback.
6.
In the Rollback dialog box, under Choose Destination, select Recovery Console Instance.
7.
In the Host and Password text boxes, enter the IP address and the authentication password for the
new server to which you want to restore data.
NOTE: The Host and Password values are the credentials you recorded in the previous task.
8.
Click Load Volumes to load the target volumes to the new machine.
Mapping Volumes
You can choose to map volumes to the disks on the target server automatically or manually. For
automatic disk alignment, the disk is cleaned and repartitioned and all data is deleted. The alignment is
performed in the order the volumes are listed and the volumes are allocated to the disks appropriately
according to size, and so on. Multiple volumes can use a disk. If you manually map the drives, you cannot
use the same disk twice.
For manual mapping, you must already have the new machine correctly formatted before restoring it.
To map volumes:
1.
To automatically map volumes, do the following:
a. On the Disk Mapping page of the Restore Machine Wizard , select the Automatically Map
Volumes tab.
b. In the Disk Mapping area, under Source Volume, verify that the source volume is selected and
that the appropriate volumes are both listed beneath and are selected.
c. If the destination disk that is automatically mapped is the correct target volume, select
Destination Disk.
d. Click Restore, and then proceed to step 3.
2.
To manually map volumes, do the following:
a. On the Disk Mapping page of the Restore Machine Wizard, select the Manually Map Volumes
tab.
b. In the Volume Mapping area, under Source Volume, verify that the source volume is selected and
that the appropriate volumes are both listed beneath and are selected.
c. Under Destination, from the drop-down menu, select the appropriate destination that is the
target volume to perform the bare metal restore of the selected recovery point, and then click
Rollback.
3.
In the RollbackURC confirmation dialog box, review the mapping of the source of the recovery point
and the destination volume for the rollback. To perform the rollback, click Restore.
CAUTION: If you select Begin Rollback, all existing partitions and data on the target drive will
be permanently removed, and replaced with the contents of the selected recovery point,
including the operating system and all data.
Viewing The Recovery Progress
To view the recovery progress:
1.
After you initiate the rollback process, the Active Task dialog box displays, showing that the rollback
action initiated.
NOTE: This appearance of the Active Task dialog box does not indicate successful completion
of the task.
2.
Optionally, to monitor the rollback task progression, from the Active Task dialog box, click Open
Monitor Window. You can view the status of the recovery as well as the start and end times from the
Monitor Open Task window.
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NOTE: To return to the recovery points for the source machine from the Active Task dialog
box, click Close.
Starting The Restored Target Server
To start the restored target server:
1.
Navigate back to the target server, and in the AppAssure Universal Recovery Console interface, click
Reboot to start the machine.
2.
Specify to start Windows normally.
3.
Log on to the machine.
The system is restored to its state prior to the bare metal restore.
Repairing Startup Problems
Keep in mind that if you restored to dissimilar hardware, you must have injected storage controller, RAID,
AHCI, chipset and other drivers if they are not already on the boot CD. These drivers make it possible for
the operating system to operate all devices on your target server successfully.
To repair startup problems:
1.
If you encounter problems when starting the restored target server, open the Universal Recovery
Console by reloading the boot CD.
2.
In the Universal Recovery Console, click Driver Injection.
3.
In the Driver Injection dialog, click Repair Boot Problems.
The startup parameters in the target server boot record are automatically repaired.
4.
In the Universal Recovery Console, click Reboot.
Launching A Bare Metal Restore For A Linux Machine
Your DL1000 can perform a Bare Metal Restore (BMR) for a Linux machine including rollback of the
system volume. Using the AppAssure command line utility aamount, roll back to the boot volume base
image. Before you can perform a BMR for a Linux machine, you first must do the following:
•
Obtain a BMR Live CD file from AppAssure support, which includes a bootable version of Linux.
NOTE: You can also download the Linux Live CD file from the license portal at https://
licenseportal.com.
•
Ensure that there is enough space on the hard drive to create destination partitions on the target
machine to contain the source volumes. Any destination partition should be at least as large as the
original source partition.
•
Identify the path for the rollback, which is the path for the device file descriptor. To identify the path
for the device file descriptor, use the fdisk command from a terminal window.
NOTE: Before you begin utilizing the AppAssure commands, you can install the screen utility.
The screen utility enables you to scroll the screen to view larger amounts of data, such as a list
of recovery points.
To perform a bare metal restore for a Linux machine:
1.
Using the Live CD file you receive from AppAssure, boot up the Linux machine and open a Terminal
window.
2.
If needed, create a new disk partition, for example, by running the fdisk command as root, and
make this partition bootable by using the a command.
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3.
Run the AppAssure aamount utility as root, for example:
sudo aamount
4.
At the AppAssure mount prompt, enter the following command to list the protected machines:
lm
5.
When prompted, enter the IP address or host name of your AppAssure Core server.
6.
Enter the logon credentials, that is, the username and password, for this server.
A list is displayed showing the machines protected by this AppAssure Core server. It lists the
machines found by line item number, host/IP address, and an ID number for the machine (for
example: 293cc667-44b4-48ab-91d8-44bc74252a4f).
7.
To list the currently mounted recovery points for the machine that you want to restore, enter the
following command:
lr <machine_line_item_number>
NOTE: You can also enter the machine ID number in this command instead of the line item
number.
A list is displayed that shows the base and incremental recovery points for that machine. This list
includes a line item number, date/timestamp, location of volume, size of recovery point, and an ID
number for the volume that includes a sequence number at the end (for
example: ”293cc667-44b4-48ab-91d8-44bc74252a4f:2”), which identifies the recovery point.
8.
To select the base image recovery point for rollback, enter the following command:
r <volume_base_image_recovery_point_ID_number> <path>
CAUTION: You must ensure that the system volume is not mounted.
This command rolls back the volume image specified by the ID from the Core to the specified path.
The path for the rollback is the path for the device file descriptor and is not the directory to which it
is mounted.
NOTE: You can also specify a line number in the command instead of the recovery point ID
number to identify the recovery point. Use the agent/machine line number (from the lm
output), followed by the recovery point line number and volume letter, followed by the path,
such as, r <machine_line_item_number>
<base_image_recovery_point_line_number> <volume_letter> <path>. In this
command, <path>is the file descriptor for the actual volume.
9.
When prompted to proceed, enter y for Yes.
After the rollback proceeds, a series of messages appear that notify you of the status.
10. Upon a successful rollback, if needed, update the main boot record with the restored bootloader.
NOTE: Repairing or setting up the bootloader is only needed if this disk is new. If this is a simple
rollback to the same disk, setting up the bootloader is not necessary.
CAUTION: Do not unmount a protected Linux volume manually. In the event that you need
to manually unmount a protect Linux volume, you must execute the following command
before unmounting the volume: bsctl -d <path to volume>
In this command, <path to volume> does not refer to the mount point of the volume but
instead refers to the file descriptor of the volume; it must be in a form similar to this
example: /dev/sda1.
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Installing The Screen Utility
Before you begin utilizing the AppAssure commands, you can install the screen utility. The screen utility
enables you to scroll the screen to view larger amounts of data, such as a list of recovery points.
To install the screen utility:
1.
Using the Live CD file, start the Linux machine.
A terminal window opens.
2.
Enter the following command: sudo apt-get install screen.
3.
To start the screen utility, type screen at the command prompt.
Creating Bootable Partitions On A Linux Machine
To create bootable partitions on a Linux machine by using the command line:
1.
Attach to all devices using the bsctl utility with the following command as root: sudo bsctl -attach-to-device /dev/<restored volume>
NOTE: Repeat this step for each restored volume.
2.
Mount each restored volume by using the following commands:
mount /dev/<restored volume> /mnt
mount /dev/<restored volume> /mnt
NOTE: Some system configurations may include the boot directory as part of the root volume.
3.
Mount snapshot metadata for each restored volume by using the following commands:
sudo bsctl --reset-bitmap-store /dev/<restored volume>
sudo bsctl --map-bitmap-store /dev/<restored volume>
4.
Verify that the Universally Unique Identifier (UUID) contains the new volumes by using either the
blkid command or the ll /dev/disk/by-uuid command.
5.
Verify that /etc/fstab contains the correct UUIDs for the root and boot volumes.
6.
Install Grand Unified Bootloader (GRUB) by using the following commands:
mount --bind /dev/ /mnt/dev
mount --bind /proc/ /mnt/proc
chroot/mnt/bin/bash
grub-install/dev/sda
7.
Verify that the /boot/grub/grub.conf file contains the correct UUID for the root volume, or update it
as needed by using a text editor.
8.
Remove the Live CD disk from the CD-ROM drive and restart the Linux machine.
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Replicating Recovery Points
5
Replication
Replication is the process of copying recovery points and transmitting them to a secondary location for
the purpose of disaster recovery. The process requires a paired source-target relationship between two
cores. Replication is managed on a per-protected-machine basis; meaning, backup snapshots of a
protected machine are replicated to the target replica core. When replication is set up, the source core
asynchronously and continuously transmits the incremental snapshot data to the target core. You can
configure this outbound replication to your company’s own data center or remote disaster recovery site
(that is, a “self-managed” target core) or to a managed service provider (MSP) providing off-site backup
and disaster recovery services. When you replicate to an MSP, you can use built-in workflows that let you
request connections and receive automatic feedback notifications.
Figure 5. Basic Replication Architecture
Replication begins with seeding.The initial transfer of deduplicated base images and incremental
snapshots of the protected agents, which can add up to hundreds or thousands of gigabytes of data.
Initial replication can be seeded to the target core by using external media. This is typically useful for
large sets of data or sites with slow links. The data in the seeding archive is compressed, encrypted and
deduplicated. If the total size of the archive is larger than the space available on the removable media, the
archive can span across multiple devices based on the available space on the media. During the seeding
process, the incremental recovery points replicate to the target site. After the target core consumes the
seeding archive, the newly replicated incremental recovery points automatically synchronize.
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Roadmap For Performing Replication
To replicate data using AppAssure, you must configure the source and target cores for replication. After
you configure replication, you can then replicate agent data, monitor and manage replication, and
perform recovery.
Performing replication in AppAssure involves performing the following operations:
•
Configure self-managed replication.
•
Configure third-party replication.
•
Replicate a new agent attached to the source core. For more information on replicating an agent, see
Replicating A New Agent.
•
Replicate an existing agent. For more information on configuring an agent for replication, see
Replicating Agent Data On A Machine.
•
Set replication priority for an agent. For more information on prioritizing the replication of agents, see
Setting Replication Priority For An Agent .
•
Monitor replication as needed. For more information on monitoring replication, see Monitoring
Replication.
•
Manage replication settings as needed.
•
Recover replicated data in the event of disaster or data loss.
Replicating To A Self-Managed Core
A self-managed core is a core to which you have access, often because it is managed by your company
at an off-site location. Replication can be completed entirely on the source core, unless you choose to
seed your data. Seeding requires that you consume the seed drive on the target core after you configure
replication on the source core.
NOTE: This configuration applies to replication to an off-site location and to mutual replication. The
AppAssure Core must be installed on all source and target machines. If you are configuring
AppAssure for multi-point to point replication, you must perform this task on all source cores and
the one target core.
Configuring The Source Core To Replicate To A Self-Managed Target Core
To configure the source core to replicate to a self-managed target core:
1.
2.
In the Core, click the Replication tab.
Click Add Target Core.
The Replication wizard appears.
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3.
Select I have my own Target Core, and then enter the information as described in the following
table.
Text Box
Description
Host Name
Enter the host name or IP address of the Core machine to which you are
replicating.
Port
Enter the port number on which the AppAssure Core communicates with the
machine. The default port number is 8006.
User Name
Enter the user name for accessing the machine. For example, Administrator.
Password
Enter the password for accessing the machine.
If the Core you want to add has been paired with this source core previously, perform the following:
a.
b.
c.
d.
Select Use an existing target core.
Select the target core from the drop-down list.
Click Next.
Skip to step 7.
4.
Click Next.
5.
On the Details page, enter a name for this replication configuration; for example, SourceCore1. If
you are re-initiating or repairing a previous replication configuration, select My Core has been
migrated and I would like to repair replication
6.
Click Next.
7.
On the Agents page, elect the agents you want to replicate, and then use the drop-down lists in the
Repository column to select a repository for each agent.
8.
If you plan to perform the seeding process for the transfer of the base data, complete the following
steps:
NOTE: Because large amounts of data need to be copied to the portable storage device, an
eSATA, USB 3.0, or other high-speed connection to the portable storage device is
recommended.
a. On the Agents page, select Use a seed drive to perform initial transfer. If you currently have one
or more agents replicating to a target core, you can include these agents on the seed drive by
selecting With already replicated.
b. Click Next.
c. On the Seed Drive Location page, use the Location type drop-down list to select one of the
following:
•
Local: In the Location text box, enter where you want AppAssure to save the seed drive; for
example, D:\work\archive.
•
Network: In the Location text box, enter where you want AppAssure to save the seed drive,
and then enter your credentials for the network share in the User name and Password text
boxes.
d. Click Next.
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9.
In the Seed Drive Option dialog box, enter the information described as follows:
Text Box
Description
Maximum Size
Large archives of data can be divided into multiple segments. Select the
maximum size of the segment you want to reserve for creating the seed drive
by doing one of the following:
•
Select Entire Target to reserve all available space in the path provided on
the Seed Drive Location page for future use (for example, if the location is
D:\work\archive, all of the available space on the D: drive is reserved if
required for copying the seed drive, but is not reserved immediately after
starting the copying process).
•
Select the blank text box, enter an amount, and then select a unit of
measurement from the drop-down list to customize the maximum space
you want to reserve.
Customer ID
(optional)
Optionally, enter the customer ID that was assigned to you by the service
provider.
Recycle action
In the event that the path already contains a seed drive, select one of the
following options:
•
Do not reuse — Does not overwrite or clear any existing data from the
location. If the location is not empty, the seed drive write fails.
•
Replace this core — Overwrites any pre-existing data pertaining to this
core but leave the data for other cores intact.
•
Erase completely — Clears all data from the directory before writing the
seed drive.
Comment
Enter a comment or description of the archive.
Add all Agents to
Seed Drive
Select the agents you want to replicate using the seed drive.
Build RP chains
(fix orphans)
Select this option to replicate the entire recovery point chain to the seed drive.
This option is selected by default.
Typical seeding in AppAssure replicates only the latest recovery point to the
seed drive, which reduces the amount of time and space required for creating
the seed drive. Opting to build recovery point (RP) chains to the seed drive
requires enough space on the seed drive to store the latest recovery points
from the specified agent or agents, and may take additional time to complete
the task.
Use compatible
format
Select this option to create the seed drive in a format that is compatible with
both new and older versions of the AppAssure Core.
10. On the Agents page, select the agents you want to replicate to the target core using the seed drive.
11. Click Finish.
12. If you created a seed drive, send it to your target core.
The pairing of the source core to the target core is complete. Replication begins, but produces
orphaned recovery points on the target core until the seed drive is consumed and provides the
necessary base images.
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Consuming The Seed Drive On A Target Core
This procedure is only necessary if you created a seed drive while Configuring Replication For A SelfManaged Core.
To consume the seed drive on a target core:
1.
If the seed drive was saved to a portable storage device such as a USB drive, connect the drive to the
target core.
2.
From the AppAssure Core Console on the target core, select the Replication tab.
3.
Under Incoming Replication, select the correct source core by using the drop-down menu, and
then click Consume.
4.
Enter the following information:
5.
Text Box
Description
Location
Enter a path to where the seed drive is located, such as a USB drive or a
network share (for example, D:\).
User name
Enter the user name for the shared drive or folder. User name is required only
for a network path.
Password
Enter the password for the shared drive or folder. Password is required only for
a network path.
Click Check File.
After the Core checks the file, it automatically populates the Date Range with the dates of the oldest
and newest recovery points contained in the seed drive. It also imports any comments entered in
Configuring Replication For A Self-Managed Core..
6.
Under Agent Names on the Consume window, select the machines for which you want to consume
data, and then click Consume.
NOTE: To monitor the data consumption progress, select the Events tab.
Abandoning An Outstanding Seed Drive
If you create a seed drive with the intent to consume it on the target core but choose not to send it to the
remote location, a link for the outstanding seed drive remains on the source core Replication tab. You
may want to abandon the outstanding seed drive in favor of different or more current seed data.
NOTE: This procedure removes the link to the outstanding seed drive from the Core Console on the
source core. It does not remove the drive from the storage location on which it is saved.
To abandon an outstanding seed drive:
1.
From the Core Console on the source core, select the Replication tab.
2.
Click Outstanding Seed Drive (#).
The Outstanding seed drives section appears. It includes the name of the remote target core, the
data and time at which the seed drive was created, and the data range of the recovery points
included on the seed drive.
3.
Click the drop-down menu for the drive that you want to abandon, then select Abandon.
The Outstanding Seed Drive window appears.
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4.
Click Yes to confirm the action.
The seed drive is removed. If there are no more seed drives that exist on the source core, then the
next time that you open the Replication tab, the Outstanding Seed Drive (#) link and Outstanding
seed drives section do not appear.
Replicating To A Core Managed By A Third Party
A third-party core is a target core that it managed and maintained by an MSP. Replicating to a core
managed by a third party does not require you to have access to the target core. After a customer
configures replication on the source core or cores, the MSP completes the configuration on the target
core.
NOTE: This configuration applies to hosted and cloud replication. The AppAssure Core must be
installed on all source core machines.
Replicating A New Agent
When you add an AppAssure Agent for protection on a source core, AppAssure gives you the option to
replicate the new agent to an existing target core.
To replicate a new agent:
1.
Navigate to the Core Console, and then click the Machines tab.
2.
In the Actions drop-down menu, click Protect Machine.
3.
In the Protect Machine dialog box, enter the information as described in the following table.
4.
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Text Box
Description
Host
Enter the host name or IP address of the machine that you want to protect.
Port
Enter the port number the AppAssure Core uses to communicate with the
agent on the machine.
Username
Enter the username used to connect to this machine. For example,
Administrator.
Password
Enter the password used to connect to this machine.
Click Connect to connect to this machine.
5.
Click Show Advanced Options, and edit the following settings as needed.
Text Box
Description
Display Name
Enter a name for the machine to be displayed in the Core Console.
Repository
Select the repository on the AppAssure Core where the data from this machine
is stored.
Encryption Key
Specify whether encryption is applied to the data for every volume on this
machine stored in the repository.
NOTE: The encryption settings for a repository are defined under the
Configuration tab in the Core Console.
Remote Core
Specify the target core to which you want to replicate the agent.
Remote
Repository
The name of the desired repository on the target core in which to store the
replicated data from this machine.
Pause
Select this check box if you want to pause replication; for example, to pause it
until after AppAssure takes a base image of the new agent.
Schedule
Select one of the following options:
•
Protect all volumes with default schedule
•
Protect specific volumes with custom schedule
NOTE: The default schedule is every 15 minutes.
Initially pause
protection
6.
Select this check box if you want to pause protection; for example, to prevent
AppAssure from taking the base image until after peak usage hours.
Click Protect.
Replicating Agent Data On A Machine
Replication is the relationship between the target and source cores in the same site, or across two sites
with slow link on a per agent basis. When replication is set up between two cores, the source core
asynchronously transmits the incremental snapshot data of select agents to the target or source core.
Outbound replication can be configured to a Managed Service Provider providing off-site backup and
disaster recovery service or to a self-managed core. To replicate agent data on a machine:
1.
From the Core Console, click the Machines tab.
2.
Select the machine that you want to replicate.
3.
In the Actions drop-down menu, click Replication, and then complete one of the following options:
•
If you are setting up replication, click Enable.
•
If you already have an existing Replication set up, click Copy.
The Enable Replications dialog box appears.
4.
In the Host text box, enter a host name.
5.
Under Agents, select the machine that has the agent and data that you want to replicate.
6.
If needed, select the check box Use a seed drive to perform initial transfer.
7.
Click Add.
8.
To pause or resume the replication, click Replication in the Actions drop-down menu, and then click
Pause or Resume as needed.
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Setting Replication Priority For An Agent
To set replication priority for an agent:
1.
From the Core Console, select the protected machine for which you want to set replication priority,
and click the Configuration tab.
2.
Click Select Transfer Settings, and then use the Priority drop-down list to select one of the
following options:
•
Default
•
Highest
•
Lowest
•
1
•
2
•
3
•
4
NOTE: The default priority is 5. If one agent is given the priority 1, and another agent is given the
priority Highest, the agent with the Highest priority replicates before the agent with the 1
priority.
3.
Click OK.
Monitoring Replication
When replication is set up, you can monitor the status of replication tasks for the source and target cores.
You can refresh status information, view replication details, and more.
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To monitor replication:
1.
In the Core Console, click the Replication tab.
2.
On this tab, you can view information about and monitor the status of replication tasks described as
follows:
Section
Description
Available Actions
Pending Replication Requests
Lists your customer ID, email
In the drop-down menu, click
address, and host name when a Ignore to ignore or reject the
replication request is submitted request.
to a third-party service provider.
It is listed here until the MSP
accepts the request.
Outstanding Seed Drives
Lists seed drives that have been
written but not yet consumed
by the target core. It includes
the remote core name, date on
which it was created, and the
date range.
In the drop-down menu, click
Abandon to abandon or cancel
the seed process.
Outgoing Replication
Lists all target cores to which
the source core is replicating. It
includes the remote core name,
the state of existence, the
number of agent machines
being replicated, and the
progress of a replication
transmission.
On a source core, in the dropdown menu, you can select the
following options:
•
•
•
Incoming Replication
Lists all source machines from
which the target receives
replicated data. It includes the
remote core name, state,
machines, and progress.
On a target core, in the dropdown menu, you can select the
following options:
•
•
3.
Details — Lists the ID, URI,
display name, state,
customer ID, email address,
and comments for the
replicated core.
Change Settings — Lists the
display name and lets you
edit the host and port for
the target core.
Add Agents — Lets you
select a host from a dropdown list, select protected
agents for replication, and
create a seed drive for the
new agent’s initial transfer.
Details — Lists the ID, host
name, customer ID, email
address, and comments for
the replicated core.
Consume — Consumes the
initial data from the seed
drive and saves it to the
local repository.œ
Click the Refresh button to update the sections of this tab with the latest information.
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Managing Replication Settings
You can adjust a number of settings for how replication executes on the source and target cores.
To manage replication settings:
1.
In the Core Console, click the Replication tab.
2.
In the Actions drop-down menu, click Settings.
3.
In the Replication Settings window, edit the replication settings described as follows:
4.
Option
Description
Cache lifetime
Specify the amount of time between each target-core status request
performed by the source core.
Volume image
session timeout
Specify the amount of time the source core spends attempting to transfer a
volume image to the target core.
Max. concurrent
replication jobs
Specify the number of agents permitted to replicate to the target core at one
time.
Max. parallel
streams
Specify the number of network connections permitted to be used by a single
agent to replicate that machine’s data at one time.
Click Save.
Removing Replication
You can discontinue replication and remove protected machines from replication in several ways. The
options include:
•
Removing An Agent From Replication On The Source Core
•
Removing An Agent On The Target Core
•
Removing A Target Core From Replication
•
Removing A Source Core From Replication
NOTE: Removing a source core results in the removal of all replicated agents protected by that
core.
Removing An Agent From Replication On The Source Core
To remove an agent from replication on the source core:
1.
From the source core, open the Core Console, and click the Replication tab.
2.
Expand the Outgoing Replication section.
3.
In the drop-down menu for the agent that you want to remove from replication, click Delete.
4.
In the Outgoing Replication dialog box, click Yes to confirm deletion.
Removing An Agent On The Target Core
To remove an agent on the target core:
1.
On the target core, open the Core Console, and click the Replication tab.
2.
Expand the Incoming Replication section.
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3.
In the drop-down menu for the agent that you want to remove from replication, click Delete, and
then select one of the following options.
Option
Description
Relationship Only
Removes the agent from replication but retains the replicated recovery points.
With Recovery
Point
Removes the agent from replication and deletes all replicated recovery points
received from that machine.
Removing A Target Core From Replication
To remove a target core from replication:
1.
On the source core, open the Core Console, and click to the Replication tab.
2.
Under Outgoing Replication, click the drop-down menu next to the remote core that you want to
delete, and click Delete.
3.
In the Outgoing Replication dialog box, click Yes to confirm deletion.
Removing A Source Core From Replication
NOTE: Removing a source core results in the removal of all replicated agents protected by that
core.
To remove a source core from replication:
1.
On the target core, open the Core Console, and click the Replication tab.
2.
Under Incoming Replication, in the drop-down menu, click Delete, and then select one of the
following options.
3.
Option
Description
Relationship Only
Removes the source core from replication but retains the replicated recovery
points.
With Recovery
Points
Removes the source core from replication and deletes all replicated recovery
points received from that machine.
In the Incoming Replication dialog box, click Yes to confirm deletion.
Recovering Replicated Data
Day-to-day replication functionality is maintained on the source core, while only the target core is
capable of completing the functions necessary for disaster recovery.
For disaster recovery, the target core can use the replicated recovery points to recover the protected
agents and core.
You can perform the following recovery options from the target core:
•
Mount recovery points.
•
Roll back to recovery points.
•
Perform a virtual machine (VM) export.
•
Perform a bare metal restore (BMR).
•
Perform Failback (in the event you have a Failover/Failback replication environment set up).
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Understanding Failover And Failback
AppAssure supports failover and failback in replicated environments, in case of a severe outage in which
the source core and agents fail. Failover refers to switching to a redundant or standby target (AppAssure
Core) upon system failure or abnormal termination of a source core and associated agents. The main
goal of failover is to launch a new agent identical to the failed agent. The secondary goal is to switch the
target core into a new mode so that the target core protects the failover agent in the same way as the
source core protected the initial agent before the failure. The target core can recover instances from
replicated agents and immediately commence protection on the failed-over machines.
Failback is the process of restoring an agent and core back to their original states (before failure). The
primary goal of failback is to restore the agent (in most cases, this is a new machine replacing a failed
agent) to a state identical to the latest state of the new, temporary agent. When restored, it is protected
by a restored source core. Replication is also restored, and the target core acts as a replication target
again.
Performing Failover
When you encounter a disaster situation in which your source core and associated agents have failed,
you can enable failover in AppAssure to switch protection to your identical failover (target) core. The
target core becomes the only core protecting the data in your environment, and you then launch a new
agent to temporarily replace the failed agent.
To perform failover on the target core:
1.
Navigate to the Core Console on the target core, and click the Replication tab.
2.
Under Incoming Replication, select the source core, and then expand the details under the
individual agent.
3.
On the Actions menu for that core, click Failover.
The Fail Over dialog box appears and lists the next steps required for completing a failover.
4.
Click Continue.
5.
In the left navigation area, under Protected Machines, select the machine that has the associated
AppAssure agent with recovery points.
6.
Export the backup recovery point information on that agent to a virtual machine.
7.
Export the backup recovery point information on that agent to a virtual machine.
8.
Start the virtual machine that now includes the exported backup information.
You need to wait for the device driver software to be installed.
9.
Reboot the virtual machine and wait for the agent service to start.
10. Go back to the Core Console for the target core and verify that the new agent is displayed under
Protected Machines and on the Replication tab under Incoming Replication.
11. Force multiple snapshots, and verify they complete correctly.
For more information, see Forcing a Snapshot.
12. You can now proceed with performing failback.
For more information, see Performing Failback.
Performing Failback
After you repair or replace the failed original source core and agents, you need to move the data from
your failed-over machines to restore the source machines.
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To perform failback:
1.
Navigate to the Core Console on the target core, and click the Replication tab.
2.
Under Incoming Replication, select the failover agent and expand the details.
3.
On the Actions menu, click Failback.
The Fail Back dialog box opens to describe the steps you need to follow before you click the
Continue button to complete failback.
4.
Click Cancel.
5.
If the failed-over machine is running Microsoft SQL Server or Microsoft Exchange Server, stop those
services.
6.
Force a snapshot of the machine. For more information, see Forcing a Snapshot.
7.
Shut down the failed-over machine.
8.
Create an archive of the failed-over agent and output it to disk or a network share location.
For more information about creating archives, see Creating An Archive.
9.
After you create the archive, navigate to the Core Console on the newly repaired source core, and
click the Tools tab.
10. Import the archive you just created in Step 8.
For more information, see Importing An Archive.
11. Go back to the Core Console on the target core, and click the Replication tab.
12. Under Incoming Replication, select the failover agent and expand the details.
13. In the Failback dialog box, click Continue.
14. Shut down the machine that contains the exported agent that was created during failover.
15. Perform a bare metal restore (BMR) for the source core and agent.
NOTE: When you launch the restore you must use the recovery points that were imported from
the target core to the agent on the virtual machine.
16. Wait for the BMR reboot and for the agent service to restart, and then view and record the network
connection details of the machine.
17. Navigate to the Core Console on the source core, and, on the Machines tab, modify the machine
protection settings to add the new network connection details.
For more information, Configuring Machine Settings.
18. Navigate to the Core Console on the target core, and delete the agent from the Replication tab.
19. In the Core Console of the source core, set up replication again between the source and target by
clicking the Replication tab, and then adding the target core for replication.
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Reporting
6
About Reports
Your DL1000 lets you generate and view compliance, error, and summary information for multiple core
and agent machines.
You can choose to view reports online, print reports, or export and save them in one of several supported
formats. The formats from which you can choose are:
•
PDF
•
XLS
•
XLSX
•
RTF
•
MHT
•
HTML
•
TXT
•
CSV
•
Image
About The Reports Toolbar
The toolbar available for all reports lets you print and save in two different ways. The following table
describes the print and save options.
Icon
Description
Print the report
Print the current page
Export a report and save it to the disk
Export a report and show it in a new window
Use this option to copy, paste, and e-mail the URL for others to view the report
with a Web browser.
About Compliance Reports
Compliance Reports are available for the Core and AppAssure Agent. They provide you with a way to
view the status of jobs performed by a selected core or agent. Failed jobs appear in red text. Information
in the Core Compliance Report that is not associated with an agent is blank.
Details about the jobs are presented in a column view that includes the following categories:
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•
Core
•
Protected Agent
•
Type
•
Summary
•
Status
•
Error
•
Start Time
•
End Time
•
Time
•
Total Work
About Errors Reports
Errors Reports are subsets of the Compliance Reports and are available for Cores and AppAssure Agents.
Errors Reports include only the failed jobs listed in Compliance Reports and compile them into a single
report that can be printed and exported.
Details about the errors are presented in a column view with the following categories:
•
Core
•
Agent
•
Type
•
Summary
•
Error
•
Start Time
•
End Time
•
Elapsed Time
•
Total Work
.
About The Core Summary Report
The Core Summary Report includes information about the repositories on the selected Core and about
the agents protected by that core. The information is displayed as two summaries within one report.
Repositories Summary
The Repositories portion of the Core Summary Report includes data for the repositories located on the
selected core. Details about the repositories are presented in a column view with the following
categories:
•
Name
•
Data Path
•
Metadata Path
•
Allocated Space
•
Used Space
•
Free Space
99
•
Compression/Dedupe Ratio
Agents Summary
The Agents portion of the Core Summary Report includes data for all agents protected by the selected
core.
Details about the agents are presented in a column view with the following categories:
•
Name
•
Protected Volumes
•
Total protected space
•
Current protected space
•
Change rate per day (Average, Median)
•
Jobs Statistic (Passed, Failed, Canceled)
Generating A Report For A Core Or Agent
To generate a report for a core or agent:
1.
Navigate to the Core Console and select the Core or the Agent for which you want to run the report.
2.
Click the Tools tab.
3.
From the Tools tab, expand Reports in the left navigation area.
4.
In the left navigation area, select the report you want to run. The reports available depend on the
selection you made in Step 1 and are described below.
Machine
Available Reports
Core
Compliance Report
Summary Report
Errors Report
Agent
Compliance Report
Errors Report
5.
In the Start Time drop-down calendar, select a start date, and then enter a start time for the report.
NOTE: No data is available before the time the Core or the Agent was deployed.
6.
In the End Time drop-down calendar, select an end date, and then enter an end time for the report.
7.
For a Core Summary Report, select the All Time check box if you want the Start Time and the End
Time to span the lifetime of the Core.
8.
For a Core Compliance Report or a Core Errors Report, use the Target Cores drop-down list to
select the Core for which you want to view data.
9.
Click Generate Report.
After the report generates, you can use the toolbar to print or export the report.
About The Central Management Console Core Reports
Your DL1000 lets you generate and view compliance, error, and summary information for multiple Cores.
Details about the Cores are presented in column views with the same categories described in this section.
100
Generating A Report From The Central Management
Console
To generate a report from the Central Management Console:
1.
From the Central Management Console Welcome screen, click on the drop-down menu in the
upper-right corner.
2.
From the drop-down menu, click Reports and then select one of the following options:
•
Compliance Report
•
Summary Report
3.
• Failure Report
From the left navigation area, select the Core or Cores for which you want to run the report.
4.
In the Start Time drop-down calendar, select a start date, and then enter a start time for the report.
NOTE: No data is available before the time the Cores are deployed.
5.
In the End Time drop-down calendar, select an end date, and then enter an end time for the report.
6.
Click Generate Report.
After the report generates, you can use the toolbar to print or export the report.
101
Getting Help
7
Finding Documentation And Software Updates
Direct links to AppAssure and DL1000 Appliance documentation and software updates are available from
the Core Console.
Documentation
To access the link for documentation:
1.
On the Core Console, click the Appliance tab.
2.
From the left pane, navigate Appliance → Documentation link.
Software Updates
To access the link for software updates:
1.
On the Core Console, click the Appliance tab.
2.
From the left pane, navigate Appliance → Software Updates link.
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area.
To contact Dell for sales, technical support, or customer-service issues, go to software.dell.com/
support.
Documentation Feedback
If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you
can click on the Feedback link in any of the Dell documentation pages, fill up the form, and click Submit
to send your feedback.
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