Acer 700ed Specifications

700SG.fm Page 1 Monday, June 8, 1998 1:24 PM EXTENSA 700/710 Notebook Service Guide CSD Web: csd.acer.com.tw Service Guide files and updates are available on Acer Intranet and CSD database on Lotus Notes. More detail information, please refer to Service CD kit. EX700/710 Service CD Kit PART No. 6M.48469.001 700SG.fm Page 2 Monday, June 8, 1998 1:24 PM Copyright Copyright * 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, Acer Incorporated reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Acer Incorporated to notify any person of such revision or changes. Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium is a trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. 700SG-1.fm Page 1 Monday, June 8, 1998 6:38 PM Chapter1 System Specifications Overview This computer was designed with the user in mind. Here are just a few of its many features: Performance • Intel Pentium® II processor or Intel Pentium® processor with MMX™ technology • 64-bit main memory and external (L2) cache memory • Large LCD display and PCI local bus video with 128-bit graphics acceleration • Internal removable CD-ROM drive (media bay) • Internal 3.5-inch floppy drive • High-capacity, Enhanced-IDE removable hard disk • Lithium-Ion battery pack • Heuristic power management system with standby and hibernation power saving modes Multimedia • PCI-based 16-bit high-fidelity stereo audio with 3-D sound and wavetable synthesizer • Built-in dual speakers • S-video output • Ultra-slim, high-speed CD-ROM drive Connectivity • High-speed fax/data modem port • Fast infrared wireless communication • USB (Universal Serial Bus) port Human-centric Design and Ergonomics • Lightweight and slim Chapter 1 1-1 700SG-1.fm Page 2 Monday, June 8, 1998 6:38 PM • Sleek, smooth and stylish design • Full-sized keyboard • Wide and curved palm rest • Ergonomically-centered touchpad pointing device Expansion • CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) with ZV (Zoomed Video) port support • Mini docking station option for one-step connect/disconnect from peripherals • Upgradeable memory and hard disk 1-2 EXTENSA 700/710 Service Guide 700SG-1.fm Page 3 Monday, June 8, 1998 6:38 PM System Status Indicators The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Description Power Lights when the computer is on. Standby Lights when the computer enters Standby mode. Media Activity Lights when the floppy drive, hard disk or CD-ROM drive (or other media bay module) is active. Battery Charge Lights when the battery is being charged. Caps Lock Lights when Caps Lock is activated Num Lock Lights when Numeric Lock is activated Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS setup utility . Hot Key Fn-F1 Chapter 1 Icon Function Description Hot key help Displays a list of the hotkeys and their functions. 1-3 700SG-1.fm Page 4 Monday, June 8, 1998 6:38 PM Hot Key Icon Function Description Fn-F2 Setup Accesses the notebook configuration utility. Fn-F3 Standby Puts the computer in Standby mode. Press any key to return. Fn-F4 Hibernation Puts the computer in Hibernation mode (if PHDISK, the hibernation utility, is installed, valid and enabled). Press the power switch to resume. Otherwise, the computer enters Standby mode. 1-4 Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-F7 Touchpad on/ off Turns the internal touchpad on and off. Fn-F8 Speaker on/ off Turns the speakers on and off; mutes the sound. Fn-↑ Contrast up Increases the screen contrast (available only for models with SCC displays). Fn-↓ Contrast down Decreases the screen contrast (available only for models with SCC displays). Fn-→ Brightness up Increases the screen brightness. Fn-← Brightness down Decreases the screen brightness. EXTENSA 700/710 Service Guide 700SG-1.fm Page 5 Monday, June 8, 1998 6:38 PM Hot Key Fn-H Icon Function Description Turbo mode on/off Toggles turbo mode on and off. With turbo mode off, power management is maximized. Note: If you want to use an external PS/2 mouse, first enable the touchpad, connect the external PS/2 mouse, then disable the touchpad if necessary. Activating Hot Keys When activating hot keys, press and hold the first key Fn before pressing the other key in the hot key combination. Chapter 1 1-5 700SG-1.fm Page 6 Monday, June 8, 1998 6:38 PM Hardware Configuration and Specification Memory Address Map Address Range Definition 000000-09FFFF Function 640 KB memory Base memory 0A0000-0BFFFF 128 KB video RAM Reserved 0C0000-0CBFFF Video BIOS Video BIOS 0F0000-0FFFFF 64 KB system BIOS System BIOS 100000-top limited Extended memory SIMM memory FE0000-FFFFFF 256 KB system ROM Duplicate of code assignment at 0E00000FFFFF Interrupt channel default assignment Channel Default setting mode NMI System errors IRQ0 System timer Edge IRQ1 Keyboard Edge Remarks IRQ2 (cascade) Edge IRQ3 Modem/COM1 (can be disable) Edge Dynamically programmable IRQ4 Infrared Edge Dynamically programmable IRQ5 SoundBlaster Audio (PCI device) level PCI interrupt sharing IRQ6 Floppy Edge IRQ7 Printer Edge IRQ8 Real time clock Edge IRQ9 (SCI for ACPI OS) PCI device level PCI interrupt sharing IRQ10 Modem Edge Dynamically programmable IRQ11 PCI device level PCI interrupt sharing IRQ12 pointing device Edge IRQ13 Math coprocessor Edge IRQ14 Hard disk driver 1-6 Dynamically programmable EXTENSA 700/710 Service Guide 700SG-1.fm Page 7 Monday, June 8, 1998 6:38 PM Interrupt channel default assignment Channel IRQ15 Default setting mode Remarks CD-ROM driver DMA channel default assignment Channel Default setting DRQ/DACK0 mode 8-bit DRQ/DACK1 ECP 8-bit DRQ/DACK2 Floppy 8-bit DRQ/DACK3 Fast Infrared 8-bit DRQ/DACK5 not use 16-bit DRQ/DACK6 not use 16-bit DRQ/DACk7 not use 16-bit I/O address map Address 000-00F Drvice DMA controller-1 020-021 Interrupt controller-1 040-043 Timer 1 048-04B Timer2 060-06E Keyboard controller 8742 chip select 070-071 Real-time clock and NMI mask 080-08F DMA page register 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller-2 1F0-1F7 Hard disk select 220-22F Audio (option) 230-23F Audio (option) 240-24F Audio (option) 250-25F Audio (option) 278-27F Parallel port 3 2E8-2EF COM4 2F8-2FF COM2 378, 37A Parallel port 2 3BC-3BE paraller port 1 3B4, 3B5, 3BA Video subsystem 3C0-3C5 Video subsystem Chapter 1 1-7 700SG-1.fm Page 8 Monday, June 8, 1998 6:38 PM I/O address map Address Drvice 3C6-3C9 Video DAC 3C0-3CF Enhanced graphics adapter 3E0-3E1 PCMCIA controller 3E8-3EF COM3 3F0-3F7 Floppy disk controller 3F8-3FF COM1 CF8-Cff PCI configuration register Processor item Specification CPU type Intel Tillamook 166/200/233/266 Mhz or Deschutes 233/266 Tillamook--Intel Pentium architecture, 64 bit data bus, 16K-Byte code cache, 16 K-Bytes write back data, cache, MMX Deschutes--Intel Pentium II architecture, 16KB instruction cache and 16 KB data cache, MMX, Quick Start for low power. CPU package IMM module, 512KB L2 cache CPU core voltage 1.8V CPU I/O voltage 2.5V BIOS Item Specification BIOS vendor Phoenix BIOS Version V1.0 R00M2F BIOS ROM type ROM BIOS ROM size 256KB BIOS package 32 PIn PLCC Support protocol PCI 2.1, APM 1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1.1a, Bootable CD-ROM 1.0, ATAPI BIOS password control RTC battery System Memory Item Memory controller 1-8 Specification MTXC EXTENSA 700/710 Service Guide 700SG-1.fm Page 9 Monday, June 8, 1998 6:38 PM System Memory Item Specification Onboard memory size 0MB DIMM socket number 2 sockets (2 banks) Supported memory size per DIMM 16/32/64 Supported maximum memory size 128MB (64MB x 2) Supported DIMM type Synchronous DRAM Supported DIMM Speed SDRAM: With SPD, no parity Supported DIMM voltage 3.3V Supported DIMM package 144-pin DIMM DIMM Memory Combinations Slot 1 Slot 2 Total Memory 0 0 0 0 16MB 16MB 0 32MB 32MB 0 64MB 64MB 16MB 16MB 32MB 16MB 32MB 48MB 16MB 64MB 80MB 16MB 128MB 144MB 32MB 32MB 64MB 32MB 64MB 96MB 32MB 128MB 160MB 64MB 64MB 128MB Second-Level Cache Item Cache controller Specification MTXC Tag RAm location IMM Tag RAM size 32K*8x1 Tag RAM voltage 3.3V SRAM type PBSRAM SRAM size 256K/512K SRAM location IMM SRAM configuration 32K*64 or 64K*32 SRAM speed Cycle time = 7ns Chapter 1 1-9 700SG-1.fm Page 10 Monday, June 8, 1998 6:38 PM Second-Level Cache Item Specification SRAM voltage 3.3V 1st level cache control always enable 2st level cache control always enable Cache scheme control Fixed in Write-back Video memory Item Specification Fixed or upgradeable Fixed, built-in NM2160B video controller Memory size =/configuration 2MB Video item Specification Chip vendor NeoMagic Chip name NM2160B Chip voltage 3.3 Volts ZV port support (Y/N) Yes Graph interface (ISA/VESA/PCI) PCI bus Max. resolution (LCD) 1024x768 (64K colors) True Color Max. resolution (Ext. CRT) 1024x768 (64K colors) True Color External CRT Resolutions Modes Resolution CRT Refresh Rate Simultaneous on TFT LCD CRT only Simultaneous SVGA 640x480x256 60,75,85 60 Y 640x480x64K 60,75,85 60 Y 640x480x16M 60,75,85 60 Y 800x600x256 60,75,85 60 Y 800X600X64K 60,75,85 60 Y 800x600x16M 60,75,85 60 Y 1024x768x256 60 60 Y 1024x768x16M 60,75,85 60 Y 1-10 EXTENSA 700/710 Service Guide 700SG-1.fm Page 11 Monday, June 8, 1998 6:38 PM Parallel Port Item Parallel port controller Specification NS PC97338 Number of parallel ports 1 Location Rear side Connector type 25-pin D-type Parallel port function control Enable/Diable by BIOS Setup ECP support Yes (set by BIOS setup) Selectable ECP DMA channel (in BIOS Setup) DMA channel 1 DMA Channel 3 Selectable parallel port I/O address (via BIOS Setup) 3E8h, 2E8, 378h, 278h, Disabled Selectable parallel port IRQ (via BIOS Setup) IRQ5, IRQ7 Serial Port Item Specification Serial port controller NS PC97338 Number of serial ports 1 16550 UART support Yes Connector type 9-pin D-type Location Rear side Serial port function control Enable/disable by BIOS Setup Selectable serial port (via BIOS Setup) 3F8h, 2F8h, 3E8h, 2E8h, Disabled Selectable serial port IRQ (via BIOS Setup) IRQ3, IRQ4, IRQ10, IRQ11 FIR Item Vendor & model name Specification IBM31T1100 Input power supply voltage 5V Transfer data rate 4 Mbps/s Transfer distance SIR mode--Min 2.0, Typ 2.6 1.2 Mbps--Min 1.4, Typ 2.0 4 Mbps--Min 1.1, Typ 1.5 Compatible standard IrDA (Infrared Data Association) 1.1, HP-SIR and Sharp ASK Output Radiant Intensity Half Angle +-15 Number of Irda ports 1 Chapter 1 1-11 700SG-1.fm Page 12 Monday, June 8, 1998 6:38 PM FIR Item Specification 16550 UART support Yes FIR location Left side Selectable serial port (by BIOS Setup) 2F8h, IRQ3, Disabled Audio Item Specification Audio Controller ESS PCI Maestro II Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 16-bit Compatibility SB-16, Windows Sound System Mixed sound source Voice, Synthesizer, Line-in, Microphone, CD Voice channel 8-/16-bit, mono/stereo Voice control location Right side Sampling rate 44.1 KHz Internal microphone Yes, on the left-higher corner of LCD panel Internal speaker / Quantity Yes / 2 pieces, on both hinge sides MPU-401 UART support Yes PCMCIA Item Specification PCMCIA controller TI PCI1250A PCMCIA voltage controller TI TP2206 Supported card type Type-II / Type-III Number of slots Two Type-II or one type-III Access location Right side ZV (Zoomed Video) port support Yes*2 32 bit CardBus support Yes Fax/Modem Item Specification Chipset Lucent Fax modem data baud rate (bps) 56K Data modem data baud rate (bps) 56K 1-12 EXTENSA 700/710 Service Guide 700SG-1.fm Page 13 Monday, June 8, 1998 6:38 PM Fax/Modem Item Specification Support modem protocol V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line Modem connector type RJ11 Modem connector location Back side Keyboard Item Specification Keyboard controller M38867 Keyboard vendor & model name API Total number of keypads 84-/85-/88-key Windows 95 keys Yes Internal & external keyboard work simultaneously Yes FDD Item Vendor & model name Specification D353F3(MISUMI) Floppy Disk Specifications Media recognition 2DD (720K) 2HD (1.2M, 3mode) 2HD (1.44M) Sectors / track 9 15 18 Tracks 80 80 80 Data transfer rate (Kbit/ s) 250 300 500 500 Rotational speed (RPM) 300 360 360 300 Read/write heads 2 Encoding method MFM Power Requirement Input Voltage (V) +5 +-10% HDD Item Vendor & Model Name Chapter 1 Specification Hitachi DK226A-21u IBM DTCA23240 IBM DTCA24090 1-13 700SG-1.fm Page 14 Monday, June 8, 1998 6:38 PM HDD Item Specification Drive Format Capacity (MB) 2160 3240 Bytes per sector 512 512 4090 512 Logical heads 16 16 16 Logical sectors 63 63 63 Drive Format Logical cylinders 6225 3154 7944 Physical read/write heads 4 5 6 Disks 2 3 3 Spindle speed (RPM) 4000 4000 4000 Performance Specifications Buffer size (KB) 128 512 512 Interface IDE IDE IDE Data transfer rete (diskbuffer, Mbytes/s) 6.0~9.1 6.4~10.4 6.46~10.4 Data transfer, rate (host~buffer, Mbytes/s) 16.6/33.3 16.6/33.3 16.6/33.3 5+-5% 5+-5% 5+-5% DC Power Requirements Voltage tolerance CD-ROM Item Vendor & Model Name Specification KMEUJDA150L 24X Performance Specification Speed (KB/sec) 2100 (ave.speed), 3600 (max) Access time (ms) 150 (Typ.) Buffer memory (KB) 128 Interface Enhanced IDE compatible Applicable disc format CD-DA, CD-ROM, CD-ROM XA (except ADPCM), CD-I, Photo CD (Multisession), Video CD, CD+ Loading mechanism Soft eject (with emergency eject hole) Power Requirement Input Voltage (V) 1-14 5 EXTENSA 700/710 Service Guide 700SG-1.fm Page 15 Monday, June 8, 1998 6:38 PM Battery Item Specification Vendor & model name Sony BTP-1431 Battery Type Li-ion Pack capacity (mAH) 3000 Cell voltage (V) 3.6 Number of battery call 8 Package configuration 2P-4S Package voltage (V) 14.4V Charger Item Specification Vendor & model name T62.085.C.00 Input voltage (from adapter, V) 7V-24V OUtput current (to DC/DC converter, A) 3.5 Battery Low Voltage Li-ion Battery Low 1 level (V) 11.41V Battery Lower 2 level (V) 10.94V Battery Low 3 level (V) 9.9V Charge Current Backgound charge (charge even system is still operative) Constant power 30W Normal charge (charge while system is not operative) Constant power 45W Charging Protection Maximum temperature protection 60 DC-DC Converter Item Specification Vendor & model name Ambit T62.085.C.00 Input voltage (Vdc) 8~21 Output rating 5V 3.3V +12V 6V 3.3VS B Current (w/load, A) 0~5.8 0~3.3 0~0.12 0~0.1 0.01 Voltage ripple (max., mV) 50 50 100 300 75 Voltage noise (max., mV) 100 100 200 500 200 Chapter 1 1-15 700SG-1.fm Page 16 Monday, June 8, 1998 6:38 PM DC-DC Converter Item Specification OVP (Over Voltage Protection, V) 5.52~5 .55 3.642~ 3.693 15~17 7~9 - OCP (Over Current Protection, A) 4~6 4~6 0.3~0. 4 - - DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. DC-AC Inverter Item Specification Vendor & model name Ambit T622.087.C.00 Input voltage (V) 7.3 (min) - 22 (max) Input current (mA) - - 700 (max) Output voltage (Vrms, no load) 1300 (min) 155 1600 (max) Output voltage frequency (kHz) 40 (min) - 65 (max) Output current (mArms) (T62.087.C.00) 0.7~5.9 (min) 1.0~6.5 (typ) 1.3~7.1 (max) Output current (mArms) (T62.086.C.00) 0.6~5.4 (min) 1.0~6.0 (typ) 1.4~6.6 (max) LCD Item Vendor & model name Specification Hitachi SX31S002 IBM ITSV50D2 Hitachi TX34D62 12.1 12.1 13.3 Display technology STN TFT TFT Resolution SVGA (800x600) SVGA (800x600) XGA (1024x768) Support colors - 262,144 colors Mechanical Specifications LCD display area (diagonal, inch) 1-16 EXTENSA 700/710 Service Guide 700SG-1.fm Page 17 Monday, June 8, 1998 6:38 PM LCD Item Specification Optical Specification Contrast ration 50 (typ) 100 (typ) 100 (typ) Brightness (cd/m2) 70 (typ) 70 (typ) 100 (typ) Brightness control keyboard hotkey keyboard hotkey keyboard hotkey Contrast control keyboard hotkey None None Supply voltage for LCD display (V) 3.3 (typ) 3.0~3.6 (typ) 3.3 (typ) Supply voltage for LCD backlight (Vrms) 600 (typ) 650 (typ), 660 (max) 650 (typ) Electrical Specification AC Adapter Item Vendor & model name Specification Delta ADP-60HB.Rev.A Input Requirements nominal voltages (Vrms) 90~270 Frequency variation range (Hz) 47~63 Maximum input current (A, @90Vac, full load) 1.5A Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac (60Hz) and 230Vac(50Hz) respectively. Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V (60Hz) & 230Vac (60Hz) Output Ratings (CV mode) DC output voltage (V) +19.0V~20.5V Noise + Ripple (mV) 300mvp-pmax (20Mhz bandwidth) Output Ratings (CC mode) Load (A) 0 (min) 3.16 (max) Dynamic output Characteristics Turn-on delay time (s, @115Vac) Chapter 1 2 1-17 700SG-1.fm Page 18 Monday, June 8, 1998 6:38 PM AC Adapter Item Specification Hold up time (ms; @115 Vac input, full load) 8 (min) Over voltage protection (OVP, V) 26 Short circuit protection Output can be shorted without damage Electrostatic discharge (ESD, kV) +-15 (at air discharge) Dielectric withstand voltage Primary to secondary 3000 Vac (or 4242 Vdc), 10mA for 1 second Leakage current 0.25 mA maximum @ 254 Vac, 60Hz Regulatory Requirements Internal filter meets: FCC class B requirements. (USA) VDE 243/1991 class B requirements. (German) CISPR 22 Class B requirements. (Scandinavia) VCCI class II requirements. (Japan) 1-18 EXTENSA 700/710 Service Guide 700SG-2.fm Page 1 Monday, June 8, 1998 1:26 PM Chapter2 System Utility BIOS The flash Memory Update: The flash memory update is required for the following conditions: • New versions of system programs • New features or options Create a bootable diskette C:\Sys A: Copy flash utility & new versions BIOS to the diskette, then boot from diskette driver. A:\plash 700-40.rom /mode=3 Note: mode=3, set DMI value to system. To activate the Setup Utility, press F2 during POST (while the Extensa logo is being displayed. Chapter 2 2-1 700SG-2.fm Page 2 Monday, June 8, 1998 1:26 PM Main BIOS Setup Utility Main Power Saving Exit System Time: Advanced Security [15:10:15] System Data; [04/13/1998] <Tab>, <ShiftTab>, or <Enter> selects field. Floppy Disk A: [1.44 Mb 31/2”] Hard Disk 0 [3253MB] CD-ROM/ATAPI Device [CD-ROM] Boot Device Priority Speaker: [Enabled] Boot Display Device: [Auto] Mic-In/Lin-in: [Line-In] System memory: 32 MB Video Memory: 2 MB CPU Type Pentium II CPU Speed 266 MHz VGA BIOS Version: V1.12.000.R01J BIOS Version: V1.0 R00M2F F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit Floppy Disk A: Selects the floppy disk drive type. Options: 1.44 MB, 3½” or Disabled. Boot Device Priority: Press Enter to access the Boot Device Priority submenu. Speaker: Enables or disables the internal speakers on boot-up. You can override this by toggling Fn-F8 during computer operation. Options: Enabled or Disabled Boot Display Device: Sets the display on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display. When set to Both, the computer outputs to both the computer 2-2 EXTENSA 700/710 Service Guide 700SG-2.fm Page 3 Monday, June 8, 1998 1:26 PM LCD and an external display device if one is connected. Options: Auto or Both Mic-In/Line-In: Sets the function of the microphon-in/line-in jack. Options: Mic-in or Line-in Hard Disk 0 Submenu BIOS Setup Utility Main Hard Disk 0 [3253MB] Item Specific Help Type: [Auto] Cylinders: [6304] Heads: [16] Sectors/Track: [63] Maximum Capacity 3253MB F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit Type: Sets the hard disk type. Options: Auto, User or NoneMulti-Sector Transfers: Chapter 2 2-3 700SG-2.fm Page 4 Monday, June 8, 1998 1:26 PM Advanced BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction. Serial Port: [Enabled] Base I/O address: Interrupt: Parallel Port: [3F8] [IRQ 4] [Enabled] Mode: Base I/O address: Interrupt: [ECP] [378] [IRQ 7] F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit Serial Port: Enables or disabled the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I/O address of the serial port. Options: 3F8, 2F8, 3E8 or 2E8 Interrupt: Sets the interrupt request of the serial port. Options: IRQ4, IRQ10, IRQ11 or IRQ 3 Parallel Port: Mode: Sets the operation mode of the parallel port. Options: ECP, Bi-directional or Output only 2-4 EXTENSA 700/710 Service Guide 700SG-2.fm Page 5 Monday, June 8, 1998 1:26 PM Security BIOS Setup Utility Main Advanced Security Power Saving User Password Is: Disabled Supervisor Password Is: Disabled Set User Password [Enter] Set Supervisor Password [Enter] Password on boot: [Enabled] Password check during resume: [Disabled] Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit User Password is When set, this password protects the computer and this Setup Utility from unauthorized entry. When Password on boot and/or Password check during Resume is enabled, you need to enter this password to continue operation. Before setting the user password, you need to set the Supervisor Password. Options: Disabled or Enabled Set Supervisor Password When set, this password protects the computer and this Setup Utility from unauthorized entry. It also protects certain parameters in the Setup Utility. When Password on boot and/or Password check during Resume is enabled, you need to enter this password to continue operation. Options: Disabled or Enabled Password on boot: Enables password entry on boot Password on boot When enabled, the computer prompts you for a password when the computer boots up. Options: Enabled or Disabled Password check during resume: When enabled, the computer prompts you for a password when the computer resumes from standby or hibernation mode. Options: Disabled or Enabled Chapter 2 2-5 700SG-2.fm Page 6 Monday, June 8, 1998 1:26 PM Power Saving BIOS Setup Utility Main Advanced Security Power Saving Heuristic Power Management [Enabled] Display Always On [Disabled] Battery Low Suspend: [Enabled] Resume On Alarm: [Disabled] Resume Time: [00:00:00] Date: Exit [00/00/0000] Wake On LAN: [Disabled] Battery Low Warning Beep: [Enabled] F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit Heuristic Power Management Enables or disables heuristic power management. See “Power Management Modes” on page 40 for more information on power management modes Options: Enabled or Disabled Display Always On When enabled, the computer display is always on. You may want to set this if you are making a presentation on your computer. Options: Disabled or Enabled Battery Low Suspend: Enables or disables the hibernation function during a battery-low condition. When the computer is running very low on battery power, the computer will enter hibernation mode if PhDISK is installed and the hibernation file is valid. Options: Enabled or Disabled Resume On Alarm: When enabled and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. Options: Disabled or Enabled 2-6 EXTENSA 700/710 Service Guide 700SG-2.fm Page 7 Monday, June 8, 1998 1:26 PM Resume Time Sets the time the computer resumes at if Resume on Alarm is enabled. Format: HH:MM:SS (hour:minute:second) Wake On LAN: When enabled, the computer wakes up from standby mode if the computer is accessed through the network. Consult your network administrator for details. Options: Disabled or Enabled Battery Low Warning Beep: Enables or disables warning beeps during a battery-low condition. Options: Enabled or Disabled Exit BIOS Setup Utility Main Advanced Security Power Saving Exit Save Change & Exit Discard Changes & Exit Get Default Values Load Previous value Save Changes F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit Save Change & Exit Saves any changes made, exits the Setup utility and reboots. Discard Changes & Exit Discards any changes made, exits the Setup utility and reboots. Chapter 2 2-7 700SG-2.fm Page 8 Monday, June 8, 1998 1:26 PM Get Default Values Resets all parameters to their factory-default values. Load Previous value Disregards any changes made in the current session and reloads their previous values. Save Changes Saves any changes made. Heuristic Power Management This computer has a built-in heuristic power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity time-out), the computer stops some or all of these devices in order to conserve energy. This computer employs an innovative power management technique called Heuristic Power Management or HPM. HPM allows the computer to provide maximum power conservation and maximum performance at the same time. Power management methods used by most computers are timer-based. You set inactivity time-out values for the display, hard disk, and other devices. The computer then "sleeps" when these time-outs elapse. The problem with this is that no two users are alike. Each of us has his or her own habits when using the computer, which makes timer-based power management ineffective. With HPM, your computer manages its power according to the way you use your computer. This means the computer delivers maximum power when you need it, and saves power when you don’t need the maximum — all without your intervention. There are no timers to set, because the HPM system figures out everything for you. We recommend you enable heuristic power management to prolong your battery life. Power Management Modes Display Standby Mode Screen activity is determined by the keyboard, the built-in touchpad, and an external PS/2 pointing device. If these devices are idle for the period 2-8 EXTENSA 700/710 Service Guide 700SG-2.fm Page 9 Monday, June 8, 1998 1:26 PM determined by the computer’s HPM unit, the display shuts off until you press a key or move the touchpad or external mouse. "Automatic Dim" Feature The computer has a unique "automatic dim" power-saving feature. When the computer is using AC power and you disconnect the AC adapter from the computer, it automatically dims the LCD backlight to save power. If you reconnect AC power to the computer, it automatically adjusts the LCD backlight user setting to a brighter level. Hard Disk Standby Mode The hard disk enters standby mode when there are no disk read/write operations within the period of time determined by the HPM unit. In this state, the power supplied to the hard disk is reduced to a minimum. The hard disk returns to normal once the computer accesses it. Peripheral Standby Modes The peripheral connections in your computer also power down to save power if there is no activity within the period of time specified by the computer’s HPM unit for these devices. These include audio, serial ports, floppy drive and parallel port. Standby Mode The computer consumes very low power in Standby mode. Data remain intact in the system memory until the battery is drained. There is one necessary condition for the computer to enter Standby mode: • Heuristic Power Management must be set to [ENABLED]. There are four ways to enter Standby mode: • Pressing the Standby hot key Fn-F3 • If the waiting time determined by the computer’s HPM unit elapses without any system activity • Closing the display cover • When the computer is about to enter Hibernation mode (e.g., during a battery low condition), but the Hibernation file is invalid or not present Note: If the computer beeps but does not enter Standby mode after pressing the Standby hot key, it means the operating system will not allow the computer to enter the power-saving mode. The following signals indicate that the computer is in Standby mode: Chapter 2 2-9 700SG-2.fm Page 10 Monday, June 8, 1998 1:26 PM • The buzzer beeps • The Standby indicator lights Note: Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained. To leave Standby mode and return to normal mode: • Press any key • Move the active pointing device (internal or external, PS/2 or serial) • Have the Resume Timer set and let it be matched • Open the display cover • Experience an incoming PC card modem event Hibernation Mode In Hibernation mode, all power shuts off (the computer does not consume any power). The computer saves all system information onto the hard disk before it enters Hibernation mode. Once you turn on the power, the computer restores this information and resumes where you left off upon leaving Hibernation mode. There are two necessary conditions for the computer to enter Hibernation mode: • The Hibernation file created by PhDISK must be present and valid. See “PhDISK” on page 73. • Heuristic Power Management must be set to [ENABLED]. In this situation, there are four ways to enter Hibernation mode: • Pressing the Hibernation hot key Fn-F4 • If the waiting time determined by the computer’s HPM unit elapses without any system activity • If a battery low condition occurs and the Battery Low Suspend parameter in Setup is set to [ENABLED]. • Invoked by the operating system power saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key, it means the operating system will not allow the computer to enter the power-saving mode. 2-10 EXTENSA 700/710 Service Guide 700SG-2.fm Page 11 Monday, June 8, 1998 1:26 PM To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched. The computer also resumes via the network if the Wake On LAN parameter is enabled. Note: Do not change any devices (such as add memory or swap hard disks) when the computer is in Hibernation mode. Chapter 2 2-11 700SG-2.fm Page 12 Monday, June 8, 1998 1:26 PM Advanced Power Management This computer supports the APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its power-saving features and allows greater system availability without degrading performance. For more information about APM under Windows 95, refer to your Windows 95 user’s manual. Note: If you enable heuristic power management in Setup without APM installed and enabled (true by default), the system time and date do not display the correct settings after the computer returns to normal operation from Standby or Hibernation mode. To update the time and date, reboot the computer. APM should be enabled to avoid this problem. Advanced Power Management greatly prolongs battery life. Use APM whenever possible. 2-12 EXTENSA 700/710 Service Guide 700SG-2.fm Page 13 Monday, June 8, 1998 1:26 PM PhDISK The PhDISK utility allows your computer to enter hibernation mode. Before entering hibernation mode, your computer saves all necessary computer information into a file or partition created by PhDISK, then shuts off power to all system components. On the next startup, the computer reloads the information from the PhDISK file or partition and resumes from where you left off. Note: By default, this program is automatically loaded and set up on your computer so you do not need to run this program by yourself. You only need to run this if you upgrade your memory. You can find PhDISK in the \windows\command\ directory. The program accepts the following parameters: Syntax PHDISK [options] where options: • /CREATE (/FILE or /PARTITION) creates the hibernation file or partition • /DELETE (/FILE or /PARTITION) deletes the hibernation file or partition • /INFO displays information on the hibernation file or partition • /REFORMAT PARTITION reformats the existing hibernation file or partition Note: The Hibernation file is a hidden file named SAVE2DSK.BIN; DO NOT delete or alter this file in any way except by using the PHDISK utility. Improper deletion or alteration of this file could cause you to lose all access to your computer. Example: • C:/phdisk/create/file • C:/phdisk/create/partition Chapter 2 2-13 700SG-2.fm Page 14 Monday, June 8, 1998 1:26 PM 2-14 EXTENSA 700/710 Service Guide 700SG-3.fm Page 1 Monday, June 8, 1998 11:01 AM Chapter3 Machine Disassembly This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-bladed screwdriver • Phillips screwdriver • Hexagonal screwdriver • Tweezers • Plastic stick The flowchart on the following page gives a clearer and more graphic representation off the entire disassembly sequence. Please refer to it from time to time, together with the screw list below. For a more detailed disassembly procedure, please refer to the Service CD kit. The screws for the different components vary in size. During the disassembly process, group the screws together with the corresponding components to avoid mismatch when putting back the components. Chapter 3 3-1 3-2 C D -R O M M o d u le o r L S 12 0, D V D LE D C a b le LCD FPC C a b le J x 2 LE D B o a rd J x 2 K x 4 (1 2 .1 ") H x 4 (1 3 .3 ") H x 4 LCD P an el L C D U n it a n d In v e rt e r B o ard R ig h t & L e ft H in g e SCRE W LIST A:M2 x4L(B/Z N)(NY LOK) B:M2 x12L(NI ) C:M2 .5x4L(N I)(NY LOK) D:M2 .5x6L(N I)(NY LOK) E:M2 x4L(NI) F:M2 .5x13.5 L (B/ZN)(NYLOK) G:M2 .5x8L(B /ZN)( NYLOK) H:M2 .5x6L(B /ZN)( NYLOK) I:M2 .5x18L( B/ZN) J:M2 x4L(NI) K:M3 x5L(NI) L:M2 x18L(NI ) M:M2 x14L(NI ) N:M2 .5x15L (B/ZN )x1 HDD M o d u le In te r n a l M ic p h o n e LC D B e zel H x 3 C x 2 LC D M o d u le F x 2 G x 2 B x 2 (1 2 '1 ") L x 2 (1 3 .3 " ) LC D H in g e C ov er To u c h P a d To u c h P a d B u tt o n To u c h P a d B ra c k e t K ey bo ard J x 4 B a t te r y P a ck B a t te r y C ov er P C M C IA S o ck er M a in B oa rd Fa n Cx 2 IM M S h ie ld Hx 1 IM M M o d u le CPU H e a t S in k L x3 J x 4 Low e r C ase D IM M B o ard D IM M D o or D C -D C & C h arge r B o ard M x 4 L e ft o r R ig h t C hannel S peaker Jx 4 To p C o v e r G x 5 ( on the bac k) I x 2( on the ba c k) G x 1(o n the top) E x 1( on the top) H x 2 (on th e top) M a c h in e C ase U pper H e a t S in k E x1 N x1 M id d le C ove r A x 1 ID E B o a rd FDD M o d u le H x 1 Jx 4 MO DEM B o ard MO DEM D o or A x 1 700SG-3.fm Page 2 Monday, June 8, 1998 11:01 AM EXTENSA 700/710 Service Guide 700SG-3.fm Page 3 Monday, June 8, 1998 11:01 AM Installing Memory Disassembling the DIMM module: 1. To remove the DIMM module, remove the screw from the DIMM cover. 2. Use a tweezers to remove the cover. 3. Use a flat-bladed screwdriver to push out the locks at both sides of the DIMM socket. 4. Remove the DIMM module. Disassembling the modem board 1. 2. 3. 4. Remove the modem board by removing the screw. Pull out the cover gently. Remove the modem board using a flat-bladed screwdriver. Reconnect the modem board to CN26 & CN27 on the mainboard. Chapter 3 3-3 700SG-3.fm Page 4 Monday, June 8, 1998 11:01 AM Removing the Hard Disk Drive 1. To remove the internal hard disk drive, remove the screw with a flat-bladed screwdriver or a coin. 2. Carefully pull out the hard disk drive cover to remove. Disassembling the hard disk drive: 1. To disassemble the hard disk module, remove the 2 screws on both sides of the hard disk drive. 2. Separate the hard disk drive from its bezel. 3. Remove the hard disk drive from it’s shield plate 4. Disconnect the hard disk cable from the hard disk drive. 5. To re-connect the hard disk cable, be sure that the 1st pin is aligned up as indicated. 3-4 EXTENSA 700/710 Service Guide 700SG-3.fm Page 5 Monday, June 8, 1998 11:01 AM Removing the battery pack: 1. To remove the battery pack, press the battery compartment cover latch and slide the cover out. 2. Pull out the battery pack. 3. To reinsert the battery pack, slide in the battery pack. 4. And slide the battery compartment cover into its place. Disassembling the CD-ROM drive: 1. Push the CD-ROM drive locker forward and carefully pull out the CD-ROM module. 2. To disassemble the CD-ROM module, remove the 2 screws from both sides of the CD-ROM module and the screw on the CD-ROM chassis. 3. Remove the CD-ROM drive from the CD-ROM chassis. 4. Disconnect the cable of the CD-ROM drive. Chapter 3 3-5 700SG-3.fm Page 6 Monday, June 8, 1998 11:01 AM Removing the keyboard 1. Remove the hinge cover by sliding it out. 2. Remove the middle cover by using a flat-bladed screwdriver to release the latches. 3. Lift the cover to remove 4. Replace the middle cover. 5. The latches of the middle cover and the upper case must be matched, then place it into position. 6. Pull the keyboard up and outward to expose the keyboard connector at CN22. 7. The keyboard can be removed by releasing this connector. 3-6 EXTENSA 700/710 Service Guide 700SG-3.fm Page 7 Monday, June 8, 1998 11:01 AM Removing the Display Module 1. 2. 3. 4. Disconnect the LED cable from the main board at CN13. Remove the 2 screws of the LCD FPC cable. Disconnect the LCD FPC cable from the motherboard at CN12. Disconnect the internal microphone power cable on CN9 of the main board. 5. Remove the 2 screws at the base and at the back of the lower case. 6. Carefully detach the display from the main unit Removing the heat sink: 1. To detach the upper case, first remove the 2 screws from the heatsink. 2. Lift out the heat sink. Chapter 3 3-7 700SG-3.fm Page 8 Monday, June 8, 1998 11:01 AM Disassembling the Upper Case Disassembly procedure of the upper case: 1. Remove the 11 screws from the upper case and base unit. 2. Disconnect the mouse cable at CN18 and the floppy drive cable at CN17. 3. Disconnect the suspend mode cable at CN7, the left channel speaker at CN8 and the right channel speaker at CN10 from the main board. TouchPad bracket disassembly procedure 1. Remove the 4 screws of the touch pad cover. 2. Detach the touch pad cover from the left and right side latches, then remove the touch pad cover. 3. Disconnect the touch pad cable from the touch pad board. 4. Remove the touch pad board from the upper case. 5. Remove the right channel speaker by removing it’s 2 screws. 3-8 EXTENSA 700/710 Service Guide 700SG-3.fm Page 9 Monday, June 8, 1998 11:01 AM 6. To separate the left channel speaker from the upper case, release the speaker cable from it’s latch. Disassembling the CPU: 1. 2. 3. 4. 5. Remove the 7 screws on the CPU heat sink. Remove the CPU heat sink. Lift the MMO CPU module up and remove. Disconnect the IMM CPU module at U22. Disconnect the SIR-Lens assembly from the lower case.. Disassembling the fan: 1. 2. 3. 4. Disconnect the fan power cable at CN23 from the main board. Remove the screw of the IMM shield. Lift the IMM shield. Remove the 2 screws from the fan and separate the fan from the IMM shield. Chapter 3 3-9 700SG-3.fm Page 10 Monday, June 8, 1998 11:01 AM Disassembling the lower case: 1. Remove the main board from the lower case. 2. Disconnect the DC-DC charger board from the main board at CN24 and CN21. 3. Remove the IDE card from the main board at CN30. 4. Remove the 4 screws on the PCMCIA card. 5. Lift the PCMCIA card from the main board at CN16. 6. This completes the disassembly procedure of the lower case. 3-10 EXTENSA 700/710 Service Guide 700SG-3.fm Page 11 Monday, June 8, 1998 11:01 AM Disassembling the LCD: 1. Remove the 5 screws on the display bezel. 2. Pull out the LCD bezel carefully. 3. Remove the internal microphone from the display panel. 4. Remove the 2 screws located at either side of the LED board. 5. Lift off the LED board from the display. 6. Remove the 2 screws which secure the inverter board. 7. Remove the 4 screws from the LCD. 8. Detach the LCD and inverter board from the display panel. 9. Remove the inverter board by disconnecting the FPC cable and the LCD power cable. 10. Remove the FPC cable from the display. Chapter 3 3-11 700SG-3.fm Page 12 Monday, June 8, 1998 11:01 AM 3-12 EXTENSA 700/710 Service Guide 700SG-4.fm Page 1 Thursday, May 28, 1998 1:13 PM Chapter4 Troubleshooting Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Note: To run the diagnostics, refer to “Running the Diagnostics”. 3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column, and find the description that best matches your symptom; then go to the page shown in the “Go To” column. Symptoms (Verified) Go To Power failure. (The power indicator does not go on or stay on.) “Power Systems Checkout”. POST does not complete. No beep or error codes are “Symptom-to-Spare Part Index”, and then use the No Beep Symptoms table. indicated. POST beeps, but no error codes are displayed. “Symptom-to-Spare Part Index”, and then use the Beep Symptoms table. POST detected an error and displayed numeric error codes. “Symptom-to-Spare Part Index”, and then use the Numeric Error Codes table. The diagnostic test detected an error and displayed a Spare Part code. “Running the Diagnostics”. The configuration is not the same as the installed devices. “Checking the Installed Devices List”. Other symptoms (such as LCD display problems). “Symptom-to-Spare Part Index”, and then use the Other Symptoms table. Symptoms cannot be re-created (intermittent problems). Use the customer-reported Chapter 4 symptoms and go to “Symptom-toSpare Part Index”. 4-1 700SG-4.fm Page 2 Thursday, May 28, 1998 1:13 PM Diskette Drive Checkout Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. Note: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See “Running the Diagnostics” for details. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”). 2. Go to the diagnostic Diskette Drive in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reseat the connector on the Main board. If the error still remains: 1. 2. 3. 4. 5. Reseat the diskette drive. Replace the diskette driver cable. Replace the diskette. Replace the IDE board Replace the Main board. CD-ROM Driver Test Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”. 2. Go to the diagnostic CD-ROM in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. If an error occurs, reseat the connector on the Main board. If the error still remains: 1. Reseat CD-ROM drive. 4-2 EXTENSA 700/710 Service Guide 700SG-4.fm Page 3 Thursday, May 28, 1998 1:13 PM 2. Replace the CD-ROM drive. 3. Replace the IDE board. 4. Replace the Main board. Keyboard or Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the sub card. If the keyboard cable connection is correct, run the Keyboard Test. See “Running the Diagnostics” for details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective Spare Part: 1. Reseat the keyboard cables. 2. Replace the keyboard. 3. Replace the Main board. The following auxiliary input devices are supported for this computer: • Numeric keypad • External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device and then the Main board. Memory Checkout DIMM cards are available for increasing memory capacity. Slot 1 (MB) Slot 2 (MB) Total Memory (MB) 8 0 8 8 8 16 16 0 16 8 16 24 16 8 24 16 16 32 32 0 32 Chapter 4 4-3 700SG-4.fm Page 4 Thursday, May 28, 1998 1:13 PM Slot 1 (MB) Slot 2 (MB) Total Memory (MB) 8 32 40 32 8 40 16 32 48 32 16 48 32 32 64 64 0 64 8 64 72 64 8 72 16 64 80 64 16 80 32 64 96 64 32 96 64 64 128 Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 4-4 EXTENSA 700/710 Service Guide 700SG-4.fm Page 5 Thursday, May 28, 1998 1:13 PM Flash Memory Update: The flash Memory Update: The flash memory update is required for the following conditions: • New versions of system programs • New features or options Power System Checkout To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack and diskette drive. 2. Connect the AC Adapter and check that power is supplied. 3. Disconnect the AC Adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply checkout in the following list: • “Checking the AC Adapter” • “Checking Operational Charging” • “Checking the Battery Pack” Checking the AC Adapter: • You are here because the computer fails only when the AC Adapter is used: • If the power problem occurs only when the port replicator is used, replace the port replicator. • If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. • If the operational charge does not work, go to “Checking Operational Charging.” 1. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure Chapter 4 4-5 700SG-4.fm Page 6 Thursday, May 28, 1998 1:13 PM : Pin Voltage (Vdc) 1 +19 to +20.5 2 Ground If the voltage is not correct, replace the AC Adapter. If the voltage is within the range, do the following: • Replace the Main board. • If the problem is not corrected, go to “Undetermined Problems”. • If the voltage is not correct, go to the next step. Note: An audible noise from the AC Adapter does not always indicate a defect. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the Main board. Then reinstall the battery pack. If the reinstalled battery pack is not charged, go to the next section. Checking the Battery Pack: Battery charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or having a shortened life. Do the following: 4-6 EXTENSA 700/710 Service Guide 700SG-4.fm Page 7 Thursday, May 28, 1998 1:13 PM 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7. See the following figure: If the voltage is still less than +10.0 Vdc after recharging, replace the battery. TouchPad Checkout If the TouchPad does not work, check the configuration in the ThinkPad BIOS program. If the configuration of the TouchPad is disabled, select Enable to enable it. If this does not correct the TouchPad problem, continue with the following. After you use the TouchPad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TouchPad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time. If a click button problem or the pointing stick problem occurs, do the following: 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”. 2. Go to the diagnostic Pointing Dev. in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. If either the pointing stick or the click button do not work, do the following actions one at a time to correct the problem. Do not replace a nondefective Spare Part: 1. Reseat the TouchPad cables. 2. Replace the TouchPad. 3. Replace the TouchPad. Chapter 4 4-7 700SG-4.fm Page 8 Thursday, May 28, 1998 1:13 PM Symptom-to-Spare Part Index The symptom-to-Spare Part index lists the symptoms and errors and their possible causes. The most likely cause is listed first. Note: Perform the Spare Part replacement or actions in the sequence shown in the “Spare Part/Action” columns. If a Spare Part replacement did not solve the problem, put the original part back in the computer. Do not replace a nondefective Spare Part. This index can also help you determine the next possible Spare Part to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation. If no codes are available, use narrative symptoms. If the symptom is not listed, go to “Undetermined Problems” . Numeric Error Codes The following is a list of the message that the BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problem. Note: If the system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error Numeric error Codes Symptom / Error Spare Part / Action in Sequence 0200 Failure Fixed Disk 1. 2. 3. 4. 0211 Stuck Key 1. Go to “Keyboard or Auxiliary Input Device Checkout”. 0211 Keyboard error 1. Go to “Keyboard or Auxiliary Input Device Checkout”. 0212 Keyboard Controller Failed 1. Go to “Keyboard or Auxiliary Input Device Checkout”. 0213 Keyboard locked - Unlock key switch 1. Unlock external keyboard 4-8 Reseat Hard disk driver. “Load Setup Defaults” in BIOS Setup Utility. Hard disk driver Main board EXTENSA 700/710 Service Guide 700SG-4.fm Page 9 Thursday, May 28, 1998 1:13 PM Numeric error Codes Symptom / Error Spare Part / Action in Sequence 0220 Monitor type does not match CMOS - Run Setup 1. Run “Load Setup Defaults” in BIOS Setup Utility. 0230 Shadow RAM Failed at offset: nnnn 1. BIOS ROM 2. Main board 0231 System RAM Failed at offset: nnnn 1. DIMM 2. Main board 0232 Extended RAM Failed at offset:nnnn 1. DIMM 2. Main board 0250 System battery is dead - Replace and run Setup 1. Replace backup battery(RTC) and Run SETUP to reconfigure System time, then reboot system. 0251 System CMOS checksum bad Default configuration used 1. Backup battery(RTC) 2. Run SETUP to reconfigure System, then reboot system. 0260 System timer error 1. Backup battery(RTC) 2. Run SETUP to reconfigure System, then reboot system. 3. Main board 0270 Real time clock error 1. Backup battery(RTC) 2. Run SETUP to reconfigure System, then reboot system. 3. Main board 0280 Previous boot incomplete Default configuration used 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 0281 Memory size found by POST differed from CMOS 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2. DIMM 3. Main board 02B0 Diskette driver A error 1. Check the drive is defined with the proper diskette type in Setup 2. Go to “Diskette Drive Checkout”. 02B2 Incorrect Drive A type - run SETUP 1. Check the drive is defined with the proper diskette type in Setup 2. Go to “Diskette Drive Checkout”. 02D0 System cache error - Cache disabled 1. IMM (CPU board) 2. Main board 02F0 CPU ID: 1. IMM (CPU board) 2. Main board Chapter 4 4-9 700SG-4.fm Page 10 Thursday, May 28, 1998 1:13 PM Numeric error Codes Symptom / Error Spare Part / Action in Sequence 02F5 DMA Test Failed 1. DIMM 2. IMM (CPU board) 3. Main board 02F6 Software NMI Failed 1. DIMM 2. IMM (CPU board) 3. Main board 02F7 Fail-Safe Timer NMI Failed 1. DIMM 2. IMM (CPU board) 3. Main board Error Messages Symptom / Error Spare Part / Action in Sequence Device Address Conflict 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board Allocation Error for: device 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board Failing Bits: nnnn 1. DIMM 2. BIOS ROM 3. Main board Fixed Disk n 1. None Invalid System Configuration Data 1. BIOS ROM 2. Main board I/O device IRQ conflict 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board Operating system not found 1. Enter Setup and see if fixed disk and drive A: are properly identified. 2. Diskette Driver 3. Hard Disk 4. Main board No Beep Symptoms Symptom / Error Spare Part / Action in Sequence No beep, power-on indicator on, and a blank LCD not POST 1. 2. 3. 4. 5. 4-10 Ensure every connector correctly DIMM Reseat IMM (CPU board) IMM (CPU board) Main board EXTENSA 700/710 Service Guide 700SG-4.fm Page 11 Thursday, May 28, 1998 1:13 PM No Beep Symptoms Symptom / Error Spare Part / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST 1. 2. 3. 4. 5. 6. 7. Reseat LCD connectors LCD inverter ID LCD FPC cable LCD inverter LCD LED board Main board No beep, power-on indicator on, and a blank LCD during POST. 1. 2. 3. 4. 5. 6. Reseat the LCD connectors LCD inverter ID LCD FPC Cable LCD inverter LCD Main board No beep during POST but system runs correctly. 1. Speaker LCD-Related Symptoms Symptom / Error Spare Part / Action in Sequence • LCD backlight not working • LCD too dark • LCD brightness can not be 1. 2. 3. 4. 5. 6. 7. Reseat the LCD connector Keyboard (if control is from the keyboard) LCD inverter ID LCD FPC Cable LCD inverter LCD Main board LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed 1. 2. 3. 4. 5. 6. Reseat the LCD connector LCD inverter ID LCD FPC Cable LCD inverter LCD Main board LCD has extra horizontal or vertical lines displayed. 1. 2. 3. 4. 5. LCD inverter ID LCD inverter LCD FPC Cable LCD Main board adjusted • LCD contrast cannot be adjusted • • • • Keyboard/TouchPad-Related Symptoms Symptom / Error Spare Part / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable. 2. Keyboard 3. Main board TouchPad does not work. 1. Reseat TouchPad cable. 2. TouchPad board 3. Main board Chapter 4 4-11 700SG-4.fm Page 12 Thursday, May 28, 1998 1:13 PM Indicator-Related Symptoms Symptom / Error Spare Part / Action in Sequence Indicator incorrectly remains off or on, but system runs correctly 1. Reseat the LED board 2. LED board 3. Main board Power-Related Symptoms Symptom / Error Spare Part / Action in Sequence Power shuts down during operation 1. 2. 3. 4. Battery AC Adapter DC/DC & Charge board Main board The system will not power-on. 1. 2. 3. 4. Battery AC adapter DC/DC & Charge boar Main board The system will not power-off 1. DC/DC & Charge board 2. Main board Battery can’t be charge 1. 2. 3. 4. Battery DC/DC & Charge board IDE board Main board PCMCIA-Related Symptoms Symptom / Error Spare Part / Action in Sequence System cannot detect the PCMCIA 1. PCMCIA slots assembly 2. Main board Memory-Related Symptoms Symptom / Error Spare Part / Action in Sequence Memory count (size) appears different from actual size. 1. Enter BIOS Utility to execute load setup default settings, then reboot system. 2. DIMM 3. Main board Speak-Related Symptoms Symptom / Error Spare Part / Action in Sequence Speakers have noise or no sound comes from system 1. Speaker 2. Main board 4-12 EXTENSA 700/710 Service Guide 700SG-4.fm Page 13 Thursday, May 28, 1998 1:13 PM Power Management-Related Symptoms Symptom / Error Spare Part / Action in Sequence The system will not enter hibernation 1. Keyboard (if control is from the keyboard) 2. Hard disk 3. Main board The system will not wake up from hibernation 1. Keyboard (if control is from the keyboard) 2. Hard disk 3. Main board The system will not enter standby after close the LCD 1. LCD cover switch 2. Main board Battery fuel gauge does not go higher than 90%. 1. Remove battery pack and let it cool for 2 hours. 2. Refresh battery (continue use battery until power off, then charge battery). 3. Battery 4. DC/DC & charge board 5. Main board System configuration does not match the installed devices. 1. Enter BIOS Utility to execute load setup default settings, then reboot system. 2. Reseat CD-ROM/DVD module. System hangs intermittently. 1. Hard Disk/CD-ROM/DVD drive connector 2. Fan 3. Main board In DOS or Windows, multimedia programs, no sound comes from the computer. 1. Speaker 2. Main board Peripheral-Device-Related Symptoms Symptom / Error Spare Part / Action in Sequence External display does not work correctly. 1. Main board USB does not work correctly 1. Main board Print problems. 1. 2. 3. 4. Run printer self-test. Printer driver Printer cable Main Board Serial or parallel port device problems. 1. 2. 3. 4. Device driver Device cable Device Main board Note: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, Chapter 4 4-13 700SG-4.fm Page 14 Thursday, May 28, 1998 1:13 PM electrostatic discharge, or software errors. Spare Part replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the Main board in loop mode at least 10 times. 2. If no error is detected, do not replace any Spare Part. 3. If any error is detected, replace the Spare Part shown by the Spare Part code. Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing Spare Part (do not isolate nondefective Spare Part). Note: Verify that all attached devices are supported by the computer. Note: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power Systems Checkout”): 1. Power off the computer. 2. Visually check them for damage. If any problems are found, replace the Spare Part. 3. Remove or disconnect all of the following devices: a. Non-Acer devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. DIMM g. CD-ROM h. Diskette drive i. PC Cards 4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing Spare Part. 7. If the problem remains, replace the following Spare Part one at a time. Do not replace a nondefective Spare Part: a. Main board b. LCD assembly c. CPU card 4-14 EXTENSA 700/710 Service Guide 700SG-4.fm Page 15 Thursday, May 28, 1998 1:13 PM Utility Program Diskette Setting LCD Panel ID There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace a LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Follow the steps blew to see the LCD Panel ID: 1. Follow the instruction on screen to read current or to set new LCD Panel ID code. Note: When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the program execution process. Note: Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a wrong ID into inverter, just reboot and re-execute the program and input the correct ID code. 2. Restart computer - the new LCD should work normally. Note: If LCD cannot display after change ID code, make sure you write the correct ID code, or try reseating the LCD FPC cable connectors. Setting Thermal Sensor Utility The system is equipped with sensors to protect against system overheating. By setting System and processor thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters. Chapter 4 4-15 700SG-4.fm Page 16 Thursday, May 28, 1998 1:13 PM Running PQA Diagnostics Program Note: Before running PQA Diagnostic Program, make sure that the write enable tab of the Diagnostic Program Diskette is set to enable. PQA Vx_x Resoult Diag SysInfo Option xx-xx-xx Exit Press -> or <- to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Resoult, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu. PQA Diag Vx_x Resoult SysInfo Option xx-xx-xx Exit Diag MANUAL TEST AUTO TEST This screen allows you to specify the number of tests to perform. The options are as follows: Manual Test Performs a single test and Manual checks the selected test items in sequence. 4-16 EXTENSA 700/710 Service Guide 700SG-4.fm Page 17 Thursday, May 28, 1998 1:13 PM Auto Test Performs multiple tests of the selected items and AUTO check the select test items in sequence. Note: PCMCIA Diagnostic Supports Manual test only. Do not select PCMCIA Diagnostic in Auto Test. The screen below appears if you select AUTO Test. PQA Vx_x Resoult Diag SysInfo xx-xx-xx Option Exit Diag MANUAL TEST AUTO TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below). PQA Resoult Diag Diag Items MANUALTest TEST [ ] Sytem Board AUTO TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache Vx_x SysInfo Option xx-xx-xx Exit SPACE: mark/ummark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open subitem’s menu Test Times = 1 Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available suboptions of each selected item. Press Esc to close the close the submenu. Chapter 4 4-17 700SG-4.fm Page 18 Thursday, May 28, 1998 1:13 PM The right corner screen information gives you the available function keys and the specified test number. • • • • • • Space ESC F1 F2 Enter Test Times Enables/disables the item Exits the program Help Tests the selected item(s) Opens the available suboptions Indicates the number of tests to perform. Note: The F1 and F2 keys function only after you finish configuring the Test option. PQA Diagnostic Program Error Code and Messages \ Error Code Message Spare Part/Action in Sequence System 16XX Backup battery error Backup battery 1XXX CPU or Main board error 1. Reload BIOS default setting. 2. CPU 3. Main board 2XXX Memory error 1. Reseat CPU(IMM module) 2. DIMM 3. Main board 3XXX Keyboard error 1. Reseat Keyboard 2. Keyboard 3. Main board 4XXX Video error 1. Main board 5XXX Parallel Port error 1. Main board 6XXX Serial port or Main board error 1. Main board 7XXX Diskette drive error 1. Diskette drive 2. Main board 8XXX Hard disk error 1. Reload BIOS default setting. 2. Hard disk 3. Main board 9XXX CD-ROM error 1. Reseat CD-ROM cable 2. CD-ROM drive 3. Main board 10XXX CPU or Main board error 1. CPU 2. Main board 11XXX Pointing device error 1. Reseat Keyboard 2. Keyboard 3. Main board 4-18 EXTENSA 700/710 Service Guide 700SG-5.fm Page 1 Thursday, May 28, 1998 3:42 PM Chapter5 Jumpers and Connectors Top View PCB No. 97143 CN12 LCD Connector CN13 CN7 Cover Switch CN8 LED Connector Left Speaker CN9 MIC CN10 Right Speaker CN5 MIC/Lin-In CN6 Lin Out CN11 PS2 CN18 PS2 mouse GF1 Debug Board CN17 FDD Conector CN19 HDD Conector CN22 Keyboard Connector CN21& CN24 DC/DC & Charger board Connector CN23 Fan Connector CN14 USB Connector JK2 S-Terminal Connector SW1 BIOS Acer OEM 1 Off On Off Chapter 5 English Keyboard Japanese European 2 3 Off On Off On Off On 5-1 700SG-5.fm Page 2 Thursday, May 28, 1998 3:42 PM BottoM View CN30 5-2 IDE Board Conector EXTENSA 700/710 Service Guide 700SG-6.fm Page 1 Monday, June 8, 1998 1:19 PM Chapter6 Spare Parts List Picture Level Description Part No. ADAPTER ADT 90-264V ADP60HB700 25.10064.011 1 COVER BATTERY PC 42.47A17.001 1 ASSY BTY PACK LIION LIP848NLA 60.47A01.001 1 700 CD-ROM MODULE 6M.47A01.001 BATTERY COVER CD-ROM Chapter 6 6-1 700SG-6.fm Page 2 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 CD DRV CD-224E 24X 56.10061.081 2 CABLE ASSEMBLY FPC CD-ROM 700 50.47A02.001 2 ASSY CD-ROM CHASSIS 700 60.47A02.001 1 IC CPU TILLAMOOK 200M 512K1.8V 01.TLLAM.K0A 1 IC CPU TILLAMOOK 233M 512K1.8V 01.TLLAM.N3A 1 IC CPU TILLAMOOK 266M 512K1.8V 01.TLLAM.Q60 1 IC CPU INT MOBILE PII-233 IMM 01.I0MP2.N30 1 IC CPU INT MOBILE PII-266 IMM 01.I0MP2.Q60 CPU DIMM 6-2 EXTENSA 700/710 Service Guide 700SG-6.fm Page 3 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 1 SDIMM 64MB MH8S64AZ-10TA 3.3V 72.08S64.00E 1 SD RAM MDL 253309A10 16MB 3.3V 72.25330.00N 1 SO-DIM 253409-10 32MB (NEC) 72.25349.00N 1 SO-DIM 253509-10 64MB (NEC) 72.25359.00N 1 DIMM KMM466S424AT-F0 100NS 32M 72.46424.04E 1 SO-DIMM M5M4V16S30BTP-10 16MB 72.54163.00N 1 SO-DIMM M5M4V64S40ATP-10L 32MB 72.54644.00N 1 ASSY DIMM DOOR 700 60.47A05.001 1 ASSY FDD MODULE 700 6M.47A02.001 DIMM DOOR FDD MODULE Chapter 6 6-3 700SG-6.fm Page 4 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 FDD1.44MB D353F3 000(3MODE) 56.01051.271 1 FDD 120MB 3.5" LS120/MF357H 56.01082.011 2 BRACKET FDD SECC T-0.8 33.47A03.001 2 CABLE ASSEMBLY FPC FDD 700 50.47A04.001 1 700DX HDD MODULE 2G 6M.47A03.001 1 710T HDD MODULE 3G 6M.47A03.011 1 711TE HDD MODULE 4GB 6M.47A03.021 HDD MODULE 6-4 EXTENSA 700/710 Service Guide 700SG-6.fm Page 5 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 HDD 2160MB HIT/ DK226-21U 56.02759.011 2 HDD 3240MB 2.5" IBM/ DTCA23240 56.02995.001 2 HDD 4090MB IBM/ DTCA24090 IDE 56.02834.071 2 CABLE ASSEMBLY FPC HDD 2.5"700 50.47A01.001 2 ASSY HDD SHIELD PLT 700 60.47A03.001 2 ASSY HDD BZL 700 60.47A04.001 1 HEAT SINK UP AL T-08 34.47A09.001 HEAT SINK Chapter 6 6-5 700SG-6.fm Page 6 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 1 ASSY MMO HEAT SINK(TILLA MOOK) 60.47A11.011 1 ASSY MMO HEAT SINK(DESCHUE) 60.47A11.001 1 ASSY HINGE 12.1" TFT/DSTN (700DX 710T) 6M.47A04.001 1 ASSY HINGE 13.3" TFT (711TE) 6M.47A04.011 1 CAP HINGE (R) PC 42.47A14.001 1 CAP HINGE CAP (L) PC 42.47A15.001 1 INVERTER T62..086.C 700 19.21030.181 1 INVERTER T62..087.C 700 19.21030.191 HINGE PACK HINGE COVER INVERTER 6-6 EXTENSA 700/710 Service Guide 700SG-6.fm Page 7 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. KEYBOARD 1 NSK-84A01 91.78S07.001 1 NSK-84A0A 91.78S07.00A 1 NSK-85A0B 91.78S07.00B 1 NSK-84A0C 91.78S07.00C 1 NSK-85A0D 91.78S07.00D 1 NSK-85A0E 91.78S07.00E 1 NSK-85A0F 91.78S07.00F 1 NSK-85A0G 91.78S07.00G 1 NSK-84A0H 91.78S07.00H 1 NSK-88A0J 91.78S07.00J 1 NSK-84A0K 91.78S07.00K 1 NSK-85A0N 91.78S07.00N 1 NSK-85A0P 91.78S07.00P 1 NSK-84A0R 91.78S07.00R 1 NSK-85A0S 91.78S07.00S 1 NSK-85A0T 91.78S07.00T 1 700DX LCD MODULE DSTN 12.1" 6M.47A05.001 1 MICROPHONE Acer 700DX 6M.47A08.001 LCD MODULE 12.1" DSTN 700DX Chapter 6 6-7 700SG-6.fm Page 8 Monday, June 8, 1998 1:19 PM Picture 6-8 Level Description Part No. 2 MYLAR FOR HINGE PC 390 40.43A01.081 2 RUBBER LCD CUSHION SILICON 050 47.46930.011 2 C.A 15P 2C 100MM LED AN700 50.47A09.001 2 EXTENSA 700 LED BOARD 55.47A03.001 2 LCD SX31S002 12.1" DSTN SVGA/HI 56.0747A.031 EXTENSA 700/710 Service Guide 700SG-6.fm Page 9 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 ASSY LCD FPC HIT12.1 STN 700A 60.47A07.071 2 ASSY LCD PNL (HIT12.1"DSTN)700 60.47A08.031 2 ASSY LCD BZL (12.1") 700 60.47A09.021 1 710T LCD MODULE TFT 12.1" 6M.47A05.011 1 MICROPHONE Acer 700DX 6M.47A08.001 LCD MODULE 12.1" TFT 710T Chapter 6 6-9 700SG-6.fm Page 10 Monday, June 8, 1998 1:19 PM Picture 6-10 Level Description Part No. 2 MYLAR FOR HINGE PC 390 40.43A01.081 2 RUBBER LCD CUSHION SILICON 050 47.46930.011 2 C.A 15P 2C 100MM LED AN700 50.47A09.001 2 EXTENSA 700 LED BOARD 55.47A03.001 2 LCD ITSV50D1 12.1 55+/-5 700 56.0742A.031 EXTENSA 700/710 Service Guide 700SG-6.fm Page 11 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 ASSY LCD FPC IBM 12.1 TFT 700A 60.47A07.081 2 ASSY LCD PNL (IBM12.1")700 60.47A08.021 2 ASSY LCD BZL (12.1") 700 60.47A09.021 EXTENSA 700 LVDS BOARD 55.47A05.001 711TE LCD MODULE TFT 13.3" 6M.47A05.021 LVDS BOARD 13.3" 711TE 1 LCD MODULE 13.3" TFT 711TE 1 Chapter 6 6-11 700SG-6.fm Page 12 Monday, June 8, 1998 1:19 PM Picture 6-12 Level Description Part No. 1 MICROPHONE Acer 700DX 6M.47A08.001 2 MYLAR FOR HINGE PC 390 40.43A01.081 2 RUBBER LCD CUSHION SILICON 050 47.46930.011 2 C.A 15P 2C 100MM LED AN700 50.47A09.001 2 EXTENSA 700 LED BOARD 55.47A03.001 EXTENSA 700/710 Service Guide 700SG-6.fm Page 13 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 LCD TX34D62VC1CAC 13.3 TFT XGA 56.0747A.001 2 ASSY LCD FPC (HIT13.1TFT) 700A 60.47A07.091 2 ASSY LCD PNL (HIT13.3"TFT) 700 60.47A08.001 2 ASSY LCD BZL (13.3") 700 60.47A09.001 1 ASSY LOW CASE 700 60.47A14.002 LOWER CASE Chapter 6 6-13 700SG-6.fm Page 14 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 2 FOOT PU BLACK 350P 47.45001.001 1 EXTENSA 700 MAIN BOARD 55.47A01.001 2 DC/DC &CHARG T62.085.C 700 19.21030.171 2 EXTENSA 700 IDE TRANSFER BOARD 55.47A04.001 2 BTY LI 3V CR1220 36MAH 23.20004.091 MAINBOARD MIDDLE COVER 6-14 EXTENSA 700/710 Service Guide 700SG-6.fm Page 15 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 1 COVER MIDDLE PC 42.47A16.001 1 SSY MMO SHLD 700 60.47A13.002 1 FAN 30*30*10 UDQFB3E65F0A(WIRE ) 23.10033.001 1 MODEM 56K CSI AC5614BMC 365 54.09011.131 1 ASSY MODEM DOOR 700 60.47A06.001 MMO SHLD MODEM MODEM DOOR Chapter 6 6-15 700SG-6.fm Page 16 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. PLATE NAME EX700 1 PLATE NAME (LOGO) PC AN390 40.43A02.001 1 PLT NAME PC AN700 40.48406.161 1 PLT NAME (710) PC AN700 40.48406.201 1 CORD SPT-2 #18*2C 7A125V1830MM 27.01618.001 700 SCRW 6M.47A07.001 1 ASSY SIR-LENS 700 60.47A10.001 1 CABLE ASSEMBLY FPC TOUCHPAD700 50.47A03.001 POWER CORD SCRW PACK SIR-LENS ASSY TOUCHPAD 6-16 EXTENSA 700/710 Service Guide 700SG-6.fm Page 17 Monday, June 8, 1998 1:19 PM Picture Level Description Part No. 1 TOUCH PAD SYNAPTICS/TM4-220 56.1748A.001 1 ASSY TOUCH PAD 700 60.47A12.001 1 ASSY UPPER CASE 700 60.47A15.003 1 SPK 1W 3520-7CC W/ CABLE 700DX 6M.47A09.001 LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use. LEVEL 2 : Stands for subassemblies of FRUs and CRUs which are for component level service repair use Chapter 6 6-17 700SG-6.fm Page 18 Monday, June 8, 1998 1:19 PM 6-18 EXTENSA 700/710 Service Guide 700SG-A.fm Page 1 Wednesday, May 27, 1998 11:23 AM AppendixA Model Definition 700 Model Number Define Model Number LCD CPU Memory HDD Battery 700DX 12.1” SCC Tillamook -200 32MB 2.1GB Li-Ion 700T 12.1” TFT PII-233 32MB 2.1GB Li-Ion 710DX 12.1” SCC PII-233 32MB 2.1GB Li-Ion 710T 12.1” TFT PII-233 32MB 3.2GB Li-Ion 710TE 13.3” TFT PII-233 32MB 4GB Li-Ion 711TE 13.3” TFT PII-266 64MB 4G Li-Ion Appendix A A-1 700SG-A.fm Page 2 Wednesday, May 27, 1998 11:23 AM A-2 EXTENSA 700/710 Service Guide 700SG-b.fm Page 1 Wednesday, May 27, 1998 11:34 AM AppendixB Compatibility Test System Configuration System Board 700-97143-SD CPU Intel Pentium MMX-166/200/233/266 Intel Pentium II 233/266 Coprocessor On-chip Main Memory 2 DIMM sockets, from 16MB up to 128MB Cache 512KB L2 Cache on IMM System Chip Sets Intel 430TX/82371AB PIIX4E Intel 440TX/82371AB PIIX4E System BIOS 1.0 R01-36 Flash ROM MXIC 28F002 IDE Include by 82371AB PIIX4 SIO NS 97338 KBC Mitsubishi M38867 VGA NeoMagic NM2160B PCMCIA Ctrl. TI 1250A Audio ESS Mastero II Keyboard Internal Keyboard Mouse Interface PS/2 Mouse LCD TFT 1024x768 TFT 800x600 STN800x600 S.P.S. Delta Electronics, Inc Model:ADP-60BB Rev. D Appendix B B-1 700SG-b.fm Page 2 Wednesday, May 27, 1998 11:34 AM Microsoft Windows 95 Application packages test OA kit test Env. Windows 95 Application name Office Professional Version V7.0 Test result Vendor Microsoft Pass Word PowerPoint Excel Access Schedule Communication test Env. Windows 95 Application name Laplink Version V7.5 Test result Vendor Traveling software Pass Diagnostic test Env. Windows 95 Application name QAplus/WIN Version R7.1 Test result Vendor Diagsoft Pass Note: When select test memory will cause the program error and the program will be closed. CD title Class Education Photo CD B-2 CD name Test result Great cities of world Pass Encyclopedia Pass Microsoft bookshelf ‘96 Pass Micro cinemania ‘96 Pass Microsoft Encarta ‘96 Pass Microsoft home service CD disc Pass Powerphoto CD Pass Coreldraw photo CD Pass EXTENSA 700/710 Service Guide 700SG-b.fm Page 3 Wednesday, May 27, 1998 11:34 AM CD title Class Music Game Video CD 1.x, 2.0 Chapter B CD name Test result The great fantasy adventure album Pass Super bass sound Pass 3 dimensional sound Pass High resolution Pass Music highlights Pass Diabb Pass KKND Pass Tomb raider Pass Mercer mayer’s just grandma and me Pass Total annihilation Pass Microsoft golf Pass Virtua fighter 2 pass Zoombini Pass Karaok CD Pass ovies CDs Pass B-3 700SG-b.fm Page 4 Wednesday, May 27, 1998 11:34 AM PCMCIA Card ATA Drive Model name Vendor Test result VIPER 170E (170MB) VIPER Pass SunDisk ST72P5 (2.5MB) Seagate Pass SunDisk ST75P5 (5MB) Seagate Pass SunDisk ST710P5 (10MB) Seagate Pass SunDisk ST720P5 (20MB) Seagate Pass ATA flash card FL4M5VA (4MB) Viking Pass ATA flash card FL8M5VA (8MB) Viking Pass ATA flash card FL16M5VA (16MB) Viking Pass SCSI Card Model name Vendor Test result APA-460 slim SCSI Adaptec Pass APA-1480 SCSI Adaptec Pass CD-ROM Model name Vendor KXL-D740 (x4, SCSI) Panasonic Test result Pass ZV Card Model name Vendor Test result Margi Margi Pass FujiFilm Fuji Pass Peripheral devices test Floppy disk drive Device Name D353F3 internal FDD Bus type 3.5”, 1.44MB Vendor Mitsumi Test result Pass Hard disk drive Device name Bus type Vendor Test result DTNA-22160 IDE IBM Pass DTCA-23240 IDE IBM Pass B-4 EXTENSA 700/710 Service Guide 700SG-b.fm Page 5 Wednesday, May 27, 1998 11:34 AM Hard disk drive Device name DTCA-24090 Bus type Vendor IDE IBM Test result Pass IDE Drive Device name Bus type Vendor Test result UJDA150 (CD-ROM) IDE (24X) Matsushita Pass MF357H-252MR (LS-120) IDE Mitsubishi Pass Keyboard Device name Type Vendor Test result Acer 6511 PS/2 (104key) Acer Pass Acer 6512 PS/2 (105 key) Acer Pass Acer 6017 (keypad) PS/2 (17 key) Acer Pass Natural keyboard PS/2 (104 key) Microsoft Pass Mouse Device name Type Vendor Test result Microsoft PS/2 mouse PS/2 Microsoft Pass Microsoft Intellimouse PS/2 Microsoft Cursor crazy Acer S-34 PS/2 mouse PS/2 Acer Pass Logitech PS/2 mouse PS/2 Logitech Pass Addonics PRO-5 Serial Addonics Pass Microsoft home mouse-serial Serial Microsoft Pass Internal TouchPad TouchPad Synaptics Pass ECP/EPP and printer Device name Type Vendor HP Test result LaserJet 5MP Laser Pass LaserJet 6MP Laser (ECP) HP Pass Canon BJ-200 Bubble Jet Canon Pass Monitor Device name Type Vendor Test result AcerView 56e UVGA (DDC2B) Acer Pass AcerView 76ie UVGA (DDC2B) Acer Pass Chapter B B-5 700SG-b.fm Page 6 Wednesday, May 27, 1998 11:34 AM Monitor Device name Type Vendor Test result AcerView 98” UVGA (Green) Acer Pass Compaq V70 DDC2B Compaq Pass USB Device Device name Camera (YC76) Type Camera Vendor Test result Intel Pass M-UA34 USB Mouse Mouse Logitech Pass * Genius NICHE USB Mouse Mouse KYE Pass * Note: * (cursor can’t be moved when resume from standby mode) Acer 6511-M Keyboard API Pass Note: Windows key, application key, system hot key and LED can’t work well Mini Dock Device name Type Vendor Test result Acer Link 100 Base-T Intel Pass Acer Link Cardbus slot TI Pass B-6 EXTENSA 700/710 Service Guide 700SG-b.fm Page 7 Wednesday, May 27, 1998 11:34 AM PCMCIA Ethernet LAN Adapter PCMCIA Ethernet LAN adapter NW 3.12 NW 4.11 NT 3.51 3Com Etherlink III PCMCIA (3C589C) v v v v 3Com Etherlink III PCMCIA (3C589D) v v v v Test item NT 4.0 Ethernet D-Link DE-650CT PCMCIA adapter v v v v D-link DE-660 PCMCIA adapter v v v v IBM Ethernet credit card adapter II v v v v IBM EtherJet PC Card v v v v Olicom OC-2220 Ethernet GoCard v v v v SMC Elite card PCMCIA (SMC 8016) v v v v TDK LAN LAC-CD021 v v v v TI Ethernet PCMCIA adapter II v v v v Xircom CE-10/A corporate series creadit card Ethernet adapter v v v v Xircom credit card Ethernet adapter IIPS v v v v Xircom credit card Ethernet 10/100 (CE310/100) v v v v CardBus Card 3Com fast Etherlink XL (3C575-TX) v v v v Xircom CardBus Ethernet 10/100 (Card BUs) v v v v TOSHIBA CardBus 100Base-TX (Card Bus) v v v v Intel EtherExpress PRO/100 modile adapter 32 Bit (Card Bus) v v v v v v v v Ethernet+Modem combo Card 3Com (3C562C/3C563C) EtherLink III +336 modem PC card Eiger labs 28.8 LAN/modem combo card V v v v Megahertz CC-XJEM3288 multifunction card v v v v Motorola PCMCIA 28.8 modem/fax/LAN adapter v v v v Olicom OC-2232 GoCard Ethernet/modem 336 v v v v Xicom credit card Ethernet + modem 28.8 v v v v Xicom credit card Ethernet + modem 33.6 v v v v Chapter B B-7 700SG-b.fm Page 8 Wednesday, May 27, 1998 11:34 AM PCMCIA Ethernet LAN adapter NW 3.12 NW 4.11 NT 3.51 3Com TokenLink III 16/4 PC card adapter (3C689) v v v v IBM auto 16/4 Credit card adapter v v v v Olicom Token-Ring GoCard V v v v v v v v Test item NT 4.0 Token-Ring Token-Ring+Modem combo card Olicom OC-2232 GoCard Token-Ring/ modem 336 PCMCIA Modem Card Model name Pass items AT&T KeepInTouch card 14.4 datd/14.4 fax • Driver installed ActionTec DataLink 56K fax/modem (K56flex) • Phone Dialer Apollo FM560 fax/modem (K56flex) D-Link DM-336 WinConnect 33.6 fax Modem • Hyper Terminal • Dial-Up Networking Hayes OPTMA 288 V.34+FAX Hayes OPTIMA 366 V.34+FAX for PCMCIA Lasat credit 288 fax/medem Megahertz XJ3288R modem Megahertz XJ-CC4288 modem Motorola XJ-4336 33.6 PC card modem B-8 EXTENSA 700/710 Service Guide 700SG-b.fm Page 9 Wednesday, May 27, 1998 11:34 AM PCMCIA Modem Card Model name Pass items Motorola montana 28.8 modem/fax • Driver installed Xircom credit card modem 33.6 (CM-33) • Phone Dialer TDK CyberExpress 3000 V.34 data/fax modem TDK DF2814 V.34 fax/modem USRobotics sportster 28.8 fax/modem • Hyper Terminal • Dial-Up Networking USR megahertz 56K PC card modem XJ1560 ZOOM PCMCIA V.34C fax/modem 3Com Etherlink III PCMCIA (3C562) 3Com Etherlink III LAN+336 modem (3C562C/ 3C563C) Megahertz CC-XJEM3288 multifunction card Motorola maniner 28.8 modem/fax/LAN adapter Olicom GoCard combo Eth/modem 336 Olicom GoCard combo TRN/modem 336 Xicom creadit card etherner+modem II (CEM2) Xircom creadit card ethernet+modem 28.8 (PSCEM-28) Xircom credit card ethernet+modem 33.6 (CEM33) Olicom OC-2232 GoCard Token-Ring/modem 336 CIS 56K fax/modem USRobotics sportster 28800 fax modem ADI 33600 SVD modem Chapter B B-9 700SG-b.fm Page 10 Wednesday, May 27, 1998 11:34 AM Microsoft Windows 95 (Japanese OSR2.1J) Printer Test Model Name Laser shot B406GII Vendor Canon Test result Pass PCMCIA Adapter Test Model Name Vendor Windows95 Fast-SCSI IBM Pass TDKLan LAK-CD021 TDK Pass IBM ethernet card II IBM Pass SFM020W flash memory 20MB TDK Pass VIPER 170E VIPER Pass B-10 EXTENSA 700/710 Service Guide 700SG-b.fm Page 11 Wednesday, May 27, 1998 11:34 AM Microsoft Windows 95 (Chinese OSR2.1) Print Model Name Vendor Windows95 HPLaserJet5MP HP Pass HPLaserJet6MP HP Pass Monitor Model Name AcerView 56e Vendor Acer Windows95 Pass AcerView 76ie Acer Pass MAG DX15F MAG Pass NEC MultiSync XE15 NEC Pass Mouse Model Name PS/2 Mouse Chapter B Vendor Microsoft Windows95 Pass B-11 700SG-b.fm Page 12 Wednesday, May 27, 1998 11:34 AM B-12 EXTENSA 700/710 Service Guide
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