wilson 460107 sleek 4g installation guide
Sleek 4G
®
Cellular Signal Booster
460107
Need help?
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
!
!
IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURECONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
Contents
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Option 1: Vehicle Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Option 2: In-Building Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Adjusting the Sleek 4G Arms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the Sleek 4G Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety and Recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Sleek ® 4G operates on (Band 12/17, 13) 700 / 800 / AWS (1700 / 2100) / (Band 2) 1900 MHz
Model #460007 FCC: PWO460007
FCC requires to never use the cell phone in the cradle next to your ear.
Inside this Package
Sleek 4G®
Mini-Magnet Mount Antenna
(301126)
DC Plug-In Power Supply
& USB cable
(859910)
Vehicle Dash
Adhesive
Mounting Bracket
Adjustable Arms
Optional Accessories
AC Power Supply
(859969)*
Antenna Window Mount
(Used with Mini-Magnet
Mount Antenna)
(901128)*
Adjustable
Desk Mount
(901137)*
Mobile Power
Supply
(859984)
Gooseneck
Suction Cup
Cradle Mount
(901120)
Cup Holder
Cradle Mount
(901130)
*Case included
Vehicle Dash
Mounting Kit
-Rugged/Screw Mount-Adhesive Mount-Vent Clip Mount(901134)
(included in some kits)
Appearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).
2
Need help?
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Installation Options
Option 1: Vehicle Installation
1.Attach the Mounting Bracket to the vehicle’s
dashboard.
• Clean the area where the bracket is to be
mounted with the alcohol wipe included.
Allow the area to dry.
• Peel the backing to expose the adhesive
and press the bracket onto the desired
location on the dashboard. NOTE: Be
sure the tab is positioned vertically.
4.Attach the Sleek 4G to the Mounting
Bracket. After waiting 24 hours for the
adhesive on the bracket to cure, attach the
Sleek 4G by aligning the rectangular hole
on the back of the Sleek 4G with the tab on
the Mounting Bracket, grasping the sides
of the Sleek 4G, and sliding it downward
approximately ¼ inch into place.
The Mounting Bracket is designed to swivel
for more convenient viewing angles. Once
the Sleek 4G is in place, you can adjust
the angle of the bracket by loosening the
knurled nut, applying gentle pressure to the
top or bottom of the Sleek 4G, and then
tightening the nut when the desired angle is
achieved.
• Allow the adhesive to cure for 24 hours
before you attach the Sleek 4G (Step
4).
2.Install the Outside Antenna. Select a
location on top of the car that is:
• Near the center of the vehicle’s roof.
• At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 6 inches from any windows
(including sunroofs).
5.Attach the antenna to the Sleek 4G.
Connect the cable from the Outside Antenna
to the antenna connector on the bottom of
the Sleek 4G. Do NOT plug in the power
supply (next step) until the Outside Antenna
cable is connected to the Sleek 4G.
• At least 8 inches from any people.
The Outside Antenna must be installed
vertically.
3.Run the Outside Antenna cable into the car.
The cable is strong enough that it may be
shut in most vehicle doors without damaging
the cable. For a cleaner look, carefully pull
down the door seal, run the cable under the
seal, and push the seal back into place. This
method reduces wear on the cable as the
door opens and closes.
3
Need help?
Note: The Sleek 4G has a convenient USB
charging port located on the right side
of your booster. This port allows for
charging your phone or device, using
your existing cable.
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
6.Power up your Sleek 4G. Connect the
power cable to the mini-USB port on the
bottom of the Sleek 4G. Then insert the
adapter into the vehicle 12V DC power
source. Use only the supplied Wilson
Electronics power supply. While the Sleek
4G may remain on, leaving the Sleek 4G
on in a vehicle when it is not running may
discharge the battery in a day or two. Also
note that some 12V DC power sources
are shut down when the vehicle ignition is
turned to off. Use a Bluetooth headset, wired
hands-free device or speakerphone for talking
on the phone.
Option 2: In-Building Installation
Note: H
ome Office Accessory Kit sold separately
1.Install the Outside Antenna to a window. For
best results:
• Select a window on the side of the
building where you get the strongest cell
signal.
• Attach the suction cup bracket (sold
separately) to the inside of a window so
the cable will reach the location of the
Mounting Bracket and Sleek 4G. Place
the bracket as high on the window as
possible.
OTE: Many newer energy efficient dual
N
pane windows use a metal coating that may
decrease the strength of a cellular signal,
reducing the effectiveness of the Sleek 4G.
If you have dual pane windows, consider a
Wilson Electronics signal boost product that
provides an option for mounting an antenna on
an outside wall or roof of a building.
4
Need help?
• With the bracket in place, attach the
magnet base of the antenna to the flat
surface of the bracket. The antenna must
be mounted vertically for the best signal.
2. Install the Mounting Bracket and Sleek 4G.
Put your Sleek 4G in the Mounting Bracket
(see instructions under Vehicle Installation)
and place it in a convenient location such as
a desk or table top in the room where you will
use the phone. The location should be at least
three feet from the Outside Antenna to avoid
oscillation (feedback). Your cell phone must
be in the cradle for the Sleek 4G to amplify the
signal. Use a Bluetooth headset, wired handsfree device or speakerphone for talking on the
phone.
3.Attach the antenna to the Sleek 4G.
Connect the cable from the Outside Antenna
to the antenna connector on the bottom of
the Sleek 4G. Do NOT plug in the power
supply (next step) until the Outside Antenna
cable is connected to the Sleek 4G.
4.Power up your Sleek 4G. Connect the
power cable to the mini-USB port on the
bottom of the Sleek 4G. Then insert the
adapter and power it on. Use only the
supplied Wilson Electronics power supply.
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Adjusting the Sleek 4G Arms
Various sized arms are included with your Sleek
4G. These provide you with options to customize
the Sleek 4G to fit virtually any cell phone.
• To change arms, gently lift the arm
upward until the arm slides free from the
Sleek 4G.
Light off: If the light is not on:
Check connections on the power supply to see
that it is firmly plugged into both the Sleek 4G
and the power source.
If using a DC power supply in your vehicle,
ensure the power supply is properly inserted.
Then check the 12 volt power from the car
socket and the fuse. Replace the fuse if
necessary.
If using a power strip in a building, ensure the
power strip is plugged in and turned on and that
power is coming from the outlet.
• To reposition arms, move the arm above
a different slot on the Sleek 4G and
gently slide the arm down until the arm
is firmly in place.
Red light: A red light indicates the Sleek 4G
has powered down to protect the cell tower.
Separation between the Sleek 4G and the
Outside Antenna is important to prevent
oscillation (feedback), similar to when a
microphone is too close to a speaker. When
oscillation occurs, the Sleek 4G shuts down in
order to prevent interference in the cell tower.
If the light is red, move the Outside Antenna
farther away from the Sleek 4G. On a vehicle,
that usually means moving it farther toward the
back of the car. Remember to keep the antenna
at least 6 inches from any window or sunroof.
Troubleshooting
Understanding the Sleek 4G Light
The light on the side of the Sleek 4G indicates
whether the system is working or if there are
problems. Take the following steps based on the
indicator light color when using the Sleek 4G.
5
Need help?
In an office, move the location of the Sleek 4G
farther from the window where the antenna
is mounted. Once you have separated the
Outside Antenna and the Sleek 4G, reset the
Sleek 4G by disconnecting the power and then
reconnecting the power supply. If the light is
green, the Sleek 4G is working properly. If the
red light is still on, move the Outside Antenna
farther away and repeat the process.
Green light: A green light indicates the Sleek
4G is working properly.
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at [email protected]
wilsonelectronics.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective filter to cellular signal. In times of
heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band
my cell phone uses?
The Sleek 4G works with all major North American cellular providers on the 850 & 1900 MHz frequencies.
Traditionally, 850/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data. For more detail see below.
United States Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com for information regarding the frequency band used by your cell
service provider in a specific geographical location.
Mobile Antennas
Mini-Mag
• 301126 w/ 12.5 RG174 cable- SMA
• 301113 w/ 12.5 RG174 cable- FME
Kit 311112-5810
• 800/1900 NMO antenna
• 10’ RG58 cable
Kit 311124-400100
• 1900 MHz Yagi Directional
• 100’ LMR400 Cable
12” Mag Mount w/ 12.5’ RG174
• 311103
• 311125
• 311128
• 311703
Kit 314203-5810
• 800/900/1900 NMO antenna
• 10’ RG58 cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Outside Fixed Antennas
Kit 314453-40075
• 50 Ohm Pole Mount Panel Antenna
• 75’ LMR400 Cable
Trucker antenna w/10.5’ RG58
• 311101
• 311701
Trucker antenna w/13.5’ RG58
• 311119
• 311133
NMO Antenna’s w/ RG174
Kit 311104-17410
• 800/1900 NMO antenna
• 10’ RG174 cable
50 Ohm Outside Antenna Kits
Kit 314453-5825
• 50 Ohm Pole Mount Panel Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide Band Directional
• 25’ RG58 Cable
Kit 301111-5850
• Yagi Directional Antenna
• 50’ RG58 Cable
Kit 311112-17410
• 800/1900 NMO antenna
• 10’ RG174 cable
Kit 311124-5840
• 1900 MHz Yagi Directional
• 40’ RG58 Cable
Kit 314203-17410
• 800/900/1900 NMO antenna
• 10’ RG174 cable
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
NMO Antenna’s w/ RG174
Kit 311130-5810
• Marine Antenna
• 10’ RG58 cable
Glass Mount w/14’ RG58 cable
• 311102
• 311114 ( Mini Glass Mount)
NMO Antenna’s w/ RG58
Kit 311104-5810
• 800/1900 NMO antenna
• 10’ RG58 cable
6
Need help?
Kit 311129-5830
• 800 MHz Yagi Antenna
• 30’ RG58 Cable
Kit 314411-40075
• 50 Ohm Wide Band Directional
• 75’ LMR400 Cable
Kit 311203-40020
• Omni-Directional antenna
• 20’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400
Kit 301111-11140
• Yagi Directional Antenna
• 140’ RG11 Cable
• N-Male to F-Female adapter
Kit 311201-1120
• Omni Directional w/ F-Female
• 20’ RG11 Cable
75 Ohm Outside Antenna Kits
Kit 311124-11110
• 1900 MHz Yagi Directional
• 110’ RG11 Cable
• N-Male to F-Female adapter
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311129-1180
• 800 MHz Yagi Directional
• 80’ RG11 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Directional w/ F-Female
• 20’ RG6 Cable
Kit 314473-1175
• 75 Ohm Pole Mount Panel Antenna
• 75’ RG11 Cable
Kit 311124-0660
• 1900 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 314475-1175
• 75 Ohm Wide Band Directional
• 75’ RG11 Cable
Kit 311129-0650
• 800 MHz Yagi Directional
• 50’ RG6 Cable
• N-Male to F-Female adapter
Kit 311141-1120
• 75 Ohm Grey Brick Antenna
• 20’ RG11 Cable
Kit 314473-0640
• 75 Ohm Pole Mount Panel Antenna
• 40’ RG6 Cable
Kit 314475-0630
• 75 Ohm Wide Band Directional
• 30’ RG6 Cable
Kit 311141-0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Safety and Recommendations
WARNING:C onnecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.
WARNING:Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage
your equipment.
WARNING:To uphold compliance with network protection standards, all active wireless devices must maintain at least
18” of separation distance from mobile inside antennas, 4’ of separation distance from desktop antennas
and 6’ of separation distance from Panel and Dome antennas.
WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150
degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess
of that range.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served
by using this device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to
operate this equipment.
7
Need help?
www.WilsonElectronics.com
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If
for any reason the performance of any product is not acceptable, simply return the product directly to the
reseller with a dated proof of purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or
materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof
of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated
proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics.
Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for
delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected
to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Signal Booster Specifications
Sleek 4G
Model Number
460007
Connectors
SMA-Female
Antenna Impedance
50 Ohms
Frequency
3
698-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz
Power output for single cell phone (dBm)
700 MHz Band 12
Uplink
3
Power output for single cell phone (dBm)
Downlink
Noise Figure (typical downlink/uplink)
700 MHz Band 13
800 MHz
1900 MHz
1700 MHz
24.4
23.1
24.9
22.7
22.0
700 MHz Band 12
700 MHz Band 13
800 MHz
1900 MHz
2100 MHz
-26.0
-27.8
-27.3
-26.8
-28.6
3 dB nominal
Isolation
> 40 dB
Power Requirements
5.5 V 2 A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase
coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected.
If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn
the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually
restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s
microprocessor.
Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete
and accurate. However, no responsibility is assumed by Wilson Electronics, LLC
for any business or personal losses arising from its use, or for any infringements
of patents or other rights of third parties that may result from its use.
Copyright © 2014 Wilson Electronics, LLC All rights reserved.
U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,684,838; 7,783,318; 8,473,018; 8,583,034; 8,583,033
3301 East Deseret Drive, St. George, UT 84790
web: www.WilsonElectronics.com email: [email protected]
phone: 866-294-1660
local: 435-673-5021
fax: 435-656-2432
111284_Rev01_03.17.14
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