Twinmaid.
TWINMAID
OWNER’S MANUAL
www.defy.co.za
You can rely on Defy
INDEX
PAGE
SPECIFICATIONS
1
GET TO KNOW YOUR MACHINE 2
INSTALLATION
3
WASHING
4-5
DRAINING
6
RINSING
7-8
SPIN DRYING
9
PRECAUTIONS
10
AFTER USE
11
MAINTENANCE
12
HELP
13
DEFY SERVICE CENTRES
14
WARRANTY
15
SPECIFICATIONS
POWER SOURCE: AC 230 V
FREQUENCY: 50Hz
POWER CONSUMPTION: WASH MOTOR - 230W
SPINDRYER MOTOR - 180W
PUMP - 80W
EXTERNAL DIMENSIONS: 865mm x 495mm x 960mm (W x D x H)
NETT WEIGHT: 31 Kg
WATER CAPACITY: 60 Litres
DRY MASS CAPACITY: 6.0 Kg
MAINS CABLE: TYPE X
NOTE: The manufacturer of this product always strives for improvements. For this reason, the specifications,
illustrations and information in this manual are subject to change without notice
1
GET TO KNOW YOUR MACHINE
WATER INLET
WASH / SPIN
WASH TIMER
DRAIN SELECTOR
15 MINUTES
WASH ACTION
SELECTOR
SPIN TIMER
5 MINUTES
WATER INLET
SPIN DRYER LID
WASH TANK LID
SAFETY COVER
WASH TANK
DRAIN HOSE
FILTER BAG
WATER LEVEL SELECTOR
AND OVERFLOW COVER
FPULSATOR
DRAIN HOSE CLAMP
WATER DRAIN FILTER
SPIN TUB
LID COVER
POWER CORD AND PLUG
WATER SUPPLY
HOSE
DRAIN HOSE
AND CLAMP
2
INSTALLATION
1
DO NOT STAND THE MACHINE WHERE
IT IS EXPOSED TO DIRECT SUNLIGHT
OR RAIN
2
CONNECT THE INLET
HOSE TO THE WATER TAP
AND TO THE MACHINE.
3
0
0
PUSH THE 3
PIN PLUG
INTO A 15A.
EARTHED
WALL
SOCKET.
6
12
9
1.5 METRES MAXIMUM
4
TURN THE TIMER
CONTROL KNOBS
TO "0"
5
PUSH THE SMALL END OF
THE DRAIN HOSE OVER
THE PUMP OUTLET AT
HANG THE BIG END
(WITH HOOK) OVER A
DRAIN OUTLET
( A DRAIN PIPE, BATH
OR SINK)
NOT HIGHER THAN 1.5
METRES ABOVE FLOOR
LEVEL.
THE MACHINE MUST STAND ON A LEVEL SURFACE
3
WASHING
9
WASH
TUB LID
1
ON
2
REMOVE WASH TUB LID AND HANG
IT ON THE SIDE OF THE MACHINE
SWITCH ON THE POWER AT
THE WALL SOCKET
9
9
TURN THE SELECTOR KNOB
TO GENTLE, NORMAL OR
HEAVY WASH
WATER LEVEL
SELECTOR SLIDE
9
3
4
TURN THE SELECTOR KNOB
TO WASH / RINSE
SELECT THE DESIRED WATER LEVEL
DEPENDING ON THE SIZE OF THE
WASH LOAD
9
9
3 CM.
3 CM.
5
OPEN THE TAP AND FILL THE WASH
TUB WITH WATER TO ABOUT 3CM.
BELOW THE WATER LEVEL SELECTOR.
THEN CLOSE THE TAP
6
4
ADD SOAP POWDER AS DIRECTED.
USE ONLY DETERGENT DESIGNED
FOR TWIN TUB WASHING MACHINES.
WASHING CONTINUED
9
9
TURN THE WASH TIMER KNOB
TO THE DESIRED TIME.
8
3 CM.
NORMAL WASH
NORMAL WASH
7
PLACE THE WASHING IN THE TUB
ONE ARTICLE AT A TIME
HEAVY WASH
9
- COTTON ,LINEN
- VERY DIRTY WASHING
2-5 MIN
5-15 MIN
9-15 MIN
9
3 CM.
9
- SYNTHETICS,WOOL,SILK
3 CM.
THE WASHING MACHINE WILL START
WASHING AS PER THE SELECTED
TIME AND WASH PROGRAMME
10
AFTER THE WASHING IS COMPLETE,
REMOVE THE WASHING FROM THE
WASH TUB AND PLACE IT IN THE
SPIN DRUM
WARNING
IMPORTANT
NEVER TURN A KNOB
FURTHER THAN THE MARKING ON THE DIAL
TURN ANTI CLOCKWISE TO RETURN TO "0"
5
DRAINING
9
9
3 CM.
11
DRAIN
IF REQUIRED, ANOTHER LOAD MAY BE
WASHED IN THE SAME SOAPY WATER..
IF NOT, THE MODE SELECTOR KNOB
SHOULD BE TURNED TO DRAIN
IMPORTANT
12
THE SOAPY WATER WILL DRAIN
FROM THE MACHINE
9
13
AFTER ALL THE WATER HAS DRAINED,
THE SELECTOR MUST BE RETURNED TO THE WASH / RINSE MODE
FAILURE TO DO SO WILL ALLOW THE PUMP TO CONTINUE RUNNING AND MAY CREATE AN
AIR LOCK WHICH WILL PROHIBIT EFFECTIVE DRAINING.
IF THE DRAIN MODE HAS BEEN SELECTED AND THE MACHINE DOES NOT DRAIN, IT IS PROBABLE
THAT AN AIR LOCK HAS OCCURRED.
TO CLEAR AN AIR LOCK, THE SELECTOR SHOULD BE TURNED TO THE "WASH / RINSE" MODE
FOR ABOUT FIVE SECONDS BEFORE RETURNING IT TO THE DRAIN POSITION.
WARNING
IMPORTANT
NEVER TURN A KNOB
FURTHER THAN THE MARKING ON THE DIAL
TURN ANTI CLOCKWISE TO RETURN TO "0"
6
RINSING
9
3 CM.
1
PLACE THE WET WASHING IN THE
SPIN DRUM, DISTRIBUTING IT
EVENLY
PUSH THE WASHING DOWN GENTLY
INTO THE SPIN DRUM AND PLACE
THE DISC COVER IN THE DRUM
SO THAT IT COMPLETELY COVERS
THE WASH LOAD
2
9
9
3 CM.
3
4
CLOSE BOTH THE INNER AND
OUTER LIDS OF THE SPIN TUB
9
9
3 CM.
3 CM.
5
TURN THE SPIN TIMER KNOB
TO APPROXIMATELY 2 MINUTES
REMOVE THE WASH LOAD FROM
THE SPIN DRUM AND PLACE IT IN
THE EMPTY WASH TUB
6
7
OPEN THE TAP AND FILL THE WASH
TUB WITH WATER TO ABOUT 30mm.
BELOW THE WATER SELECTOR.
THEN CLOSE THE TAP
RINSING CONTINUED
9
NORMAL
8
9
7
TURN THE SELECTOR KNOB TO
NORMAL
TURN THE WASH TIMER KNOB TO THE
REQUIRED TIME FOR RINSING.
NORMAL RINSE
- SYNTHETICS,WOOL,SILK
2-5 MIN
NORMAL RINSE
- COTTON ,LINEN
5-15 MIN
HEAVY RINSE
- HEAVY ROBUST FABRICS
9-15 MIN
9
DRAIN
9
3 CM.
DRAIN
9
10
AFTER RINSING TURN THE MODE SELECTOR TO DRAIN
THIS WILL DRAIN OFF THE RINSE WATER
IMPORTANT
9
YOU MAY WISH TO REPEAT STEPS 6 TO 9 UNTIL YOU ARE SATISFIED THAT THE WASHING HAS
BEEN PROPERLY RINSED.
AFTER ALL THE WATER HAS DRAINED,
THE SELECTOR MUST BE RETURNED TO THE WASH / RINSE MODE
FAILURE TO DO SO WILL ALLOW THE PUMP TO CONTINUE RUNNING AND MAY CREATE AN
AIR LOCK WHICH WILL PROHIBIT EFFECTIVE DRAINING.
IF THE DRAIN MODE HAS BEEN SELECTED AND THE MACHINE DOES NOT DRAIN, IT IS PROBABLE
THAT AN AIR LOCK HAS OCCURRED.
TO CLEAR AN AIR LOCK, THE SELECTOR SHOULD BE TURNED TO THE "WASH / RINSE" MODE
FOR ABOUT FIVE SECONDS BEFORE RETURNING IT TO THE DRAIN POSITION.
8
SPIN DRYING
9
3 CM.
1
PLACE THE WET WASHING IN THE
SPIN DRUM, DISTRIBUTING IT
EVENLY
PUSH THE WASHING DOWN GENTLY
INTO THE SPIN DRUM AND PLACE
THE DISC COVER IN THE DRUM
SO THAT IT COMPLETELY COVERS
THE WASH LOAD
2
9
9
3 CM.
3
4
CLOSE BOTH THE INNER AND
OUTER LIDS OF THE SPIN TUB
WARNING
RECOMMENDED SPIN TIMES
DELICATE FABRICS
AND SYNTHETICS
TURN THE SPIN TIMER KOB
TO THE DESIRED SPIN TIME
1 MINUTE
WHITES
COTTON AND LINEN
2 TO 4 MINUTES
HEAVY FABRICS
COTTON
3 TO 5 MINUTES
IMPORTANT
NEVER TURN A KNOB
FURTHER THAN THE MARKING ON THE DIAL
TURN ANTI CLOCKWISE TO RETURN TO "0"
9
PRECAUTIONS
1
2
DO NOT USE WATER HOTTER THAN 50 C.
VERY HOT WATER COULD DAMAGE
PARTS OF THE MACHINE
DO NOT TOUCH THE SPIN DRUM WHEN IT
IS ROTATING
3
4
ROL
PET
ALWAYS USE THE SPIN TUB DISC COVER
AS THIS PREVENTS CLOTHING FROM
RISING OUT OF THE SPIN TUB
DO NOT MACHINE WASH CLOTHES SOAKED
IN PETROL,THINNERS PARAFFIN OR ANY
OTHER FLAMMABLE LIQUIDS
5
6
CHECK ALL CLOTHES FOR LOOSE
BUTTONS AND TEARS
CHECK POCKETS FOR COINS ,PINS ETC.
SORT AND SEPARATE CLOTHES BY
FABRIC , COLOUR AND DEGREE OF DIRT
7
8
9
DO NOT SPLASH WATER OVER THE
CONTROLS AS THIS COULD LEAD TO AN
ELECTRICAL PROBLEM
USE ONLY SOAP POWDERS SPECIALLY
DESIGNED FOR TWIN TUB WASHING
MACHINES
IMPORTANT
NEVER TRY TO TURN A KNOB FURTHER THAN THE MARKING ON THE DIAL
TURN ANTI CLOCKWISE TO RETURN THE KNOB TO "0"
10
AFTER USE
4
1
3
9
5
2
1 SWITCH THE POWER OFF AT THE WALL SOCKET AND REMOVE THE PLUG
FROM THE SOCKET.
2 DRY THE CABINET, THE CONTROL PANEL AND INSIDE THE TUBS WITH
A SOFT, LINT FREE CLOTH.
3 PLACE THE WASH TUB LID IN POSITION OVER THE WASH TUB.
4 IF YOU WISH TO MOVE THE MACHINE, FIRST UNCOUPLE THE INLET
HOSE FROM BOTH THE TAP AND THE MACHINE.
5 REMOVE THE OUTLET HOSE FROM THE DRAIN BUT DO NOT DETACH
THE OUTLET HOSE FROM THE MACHINE.
11
MAINTENANCE
CLEANING THE FILTER
PERIODICALLY, THE FILTER BAG REQUIRES CLEANING. PRESS THE
CATCH DOWNWARDS ANDPULL THE FILTER OUT. RINSE CLEAN
UNDER RUNNING WATER AND REPLACE.
ARTICLES LOST FROM THE SPIN TUB
ARTICLES MAY BE RETRIEVED BY PULLING THE SAFETY COVER
UPWARDS. REMOVE THE CLOTHES AND REPLACE THE COVER.
BY PRESSING DOWN ON THE TWO FRONT CORNERS.
BLOCKED PULSATOR
PRY OFF THE PULSATOR LID WITH A FLAT SCREW DRIVER.
HOLD THE PULSATOR AND LOOSEN THE PHILIPS SCREW.
LIFT OFF THE PULSATOR AND REMOVE THE BLOCKAGE.
REPLACE THE PULSATOR, TIGHTEN THE SCREW AND REPLACE THE LID
BLOCKED DRAIN OUTLET
PULL THE OVERFLOW COVER FOREWARDS
LOOSEN THE DRAIN VALVE COVER
PULL THE DRAIN VALVE CONTROL LEVER UPWARDS
CLEAN OUT ANY BLOCKAGES
REPLACE THE DRAIN VALVE COVER AND OVERFLOW COVER
CLEANING THE CABINET
WIPE THE CABINET WITH A DAMP SOAPY CLOTH.
RINSE AND WIPE DRY.
DO NOT USE HOUSEHOLD CLEANERS, ABRASIVES OR VOLATILE
LIQUID CLEANERS
IMPORTANT: IF THE POWER CORD SHOULD EVER NEED REPLACING,
USE ONLY A GENUINE REPLACEMENT PART AVAILABLE FROM
DEFY SERVICE CENTRES
12
HELP
IF YOUR MACHINE WILL NOT WORK,
CHECK THE FOLLOWING BEFORE CALLING A SERVICE TECHNICIAN
4
5
1
2
3
9
5
1 IS THE PLUG IN THE WALL SOCKET AND HAS THE POWER BEEN SWITCHED ON?
2 HAS A HOUSE FUSE BLOWN OR HAS A CIRCUIT BREAKER TRIPPED?
3 ARE THE CONTROL KNOBS IN THE CORRECT POSITION?
4 HAS THE WATER TAP BEEN TURNED OPEN?
5 HAS A HOSE BEEN KINKED, TWISTED OR BENT?
6 HAS THE OVERFLOW LEVEL BEEN SET CORRECTLY?
7 IS THE PULSATOR BLOCKED?
8 IS THE DRAIN OUTLET BLOCKED OR HAS AN AIR LOCK DEVELOPED see page 6.
9 CHECK FOR CLOTHES ENTANGLED ROUND THE SPIN DRUM.
10 HAS THE SPIN TUB LID BEEN CLOSED PROPERLY?
IF YOU HAVE FOLLOWED THE INSTRUCTIONS AND STILL HAVE A PROBLEM,
CONTACT THE NEAREST DEFY SERVICE CENTRE.
THEY WILL DE ABLE TO HELP OR SEND A FACTORY TRAINED TECHNICIAN
TO ASSIST YOU.
13
Service centres
BLOEMFONTEIN
P.O.Box 1691 Bloemfontein. 9300. 160 Long Street, Hilton. Bloemfontein 9301.
Tel. 051 400 3900
CAPE TOWN
P.O.Box 953 Milnerton. 7435 5A Marconi Rd. Montague
Gardens, Milnerton 7441.
Tel. 021 551 8314
DURBAN
P.O.Box 12004 Jacobs 4026. 135 Teakwood Rd. Jacobs 4052.
Tel. 031 460 9712
EAST LONDON
P.O.Box 7006 East London 5200. 16 Bowls Rd. Arcadia East London 5201.
Tel. 043 743 7100
JOHANNESBURG
P.O.Box 27150 Benrose 2011. Cnr. Mimetes & Kruger Sts. Denver ext.12 JHB. 2094.
Tel. 011 621 0200
Tel. Sales, Administration, Distribution, Commercial Head Office,
National Groups, Contracts and Credit.
PIETERSBURG
P.O.Box 1719 Pietersburg 0700. 87 Hoof Str. Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
PORT ELIZABETH
P.O.Box 2971 North End 6056. 204 Kempston Rd. Port Elizabeth.6001.
Tel. 041 401 6400
PRETORIA
P.O.Box 19768 Pretoria West 0117. Block A3 Old Mutual
Park.
Cnr. D.F.Malan Rd. & Moot Str. Hermanstad. 0082.
Tel. 012 377 0061
OTHER AREAS ARE SERVICED BY OVER 200
AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST
REGIONAL DEFY SERVICE CENTRE
FOR DETAILS.
14
Warranty
This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean products,
hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and
shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of ONE YEAR from date of purchase the
appliance is free from defect under normal domestic use, both in workmanship and material, subject to the
following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at
the election of the Company. The Company reserves the right to effect such service through any of its
Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company
in full, provided that the appliance is located no further than 50 km from a Company Service Centre or
an Authorised Service Dealer. Where the appliance is located beyond the 50 km radius, the purchaser
shall be liable for the standard travelling charges, as determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our service centres and are not collected from the customers home. Faulty units should be delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from these
warranties. It is an express condition of these warranties that the purchaser takes due care and attention in
the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to
the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not
approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any
Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any
consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred within
the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs
incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it
will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable
for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
15
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