Rose electronics | 4x | Instruction manual | Rose electronics 4x Instruction manual

Rose electronics 4x Instruction manual
ULTRAMATRIX 4X, 8X, AND 16X
INSTALLATION AND OPERATIONS MANUAL
10707 Stancliff Road
Houston, Texas 77099
Phone: (281) 933-7673
WWW.ROSE.COM
LIMITED WARRANTY
Rose Electronics warrants the UltraMatrix™ to be in good working order for one year from the date of purchase from
Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this
one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair
parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose
Electronics. This limited warranty does not include service to repair damage to the Unit resulting from accident,
disaster, abuse, or unauthorized modification of the Unit, including static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail, you
agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty
service location, and to use the original shipping container or its equivalent. You must call for a return authorization
number first. Under no circumstances will a unit be accepted without a return authorization number. Contact an
authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A PERIOD
OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE REMEDY
SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE ELECTRONICS BE
LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE
SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner.
Copyright  Rose Electronics 1990 – 2002. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means,
electronic or mechanical, including photocopying and recording, without the prior written permission of Rose
Electronics.
Rose Electronics Part # MAN-UMX – 1.0
Printed In the United States of America Revision 1.0
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that
is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has
been tested and found to comply with the limits for a Class A digital device in accordance with the specifications of
Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the
equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to
cause interference, in which case the user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment. This digital apparatus does not exceed the Class A limits for radio noise
regulation of industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie
Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC
This equipment is in conformity with the requirements of the European
EMC directive 89/336/EEC in respect of:
EN55022: (Class A)
EN50082-1 / EN60555-2, and
The Low Voltage Directive.
TABLE OF CONTENTS
Contents
Disclaimer........................................................................................................................................................................ 1
About this manual ........................................................................................................................................................... 1
Introduction...................................................................................................................................................................... 1
Features....................................................................................................................................................................... 2
Upgradability ............................................................................................................................................................ 2
Security .................................................................................................................................................................... 2
Flexibility .................................................................................................................................................................. 2
On-screen display technology ................................................................................................................................. 2
Compatibility ............................................................................................................................................................ 2
Cable requirements.................................................................................................................................................. 3
Package content ...................................................................................................................................................... 3
Rose Electronics web site........................................................................................................................................ 3
UltraMatrix models .......................................................................................................................................................... 4
System overview ............................................................................................................................................................. 5
KVM station.............................................................................................................................................................. 5
KVM Station Keyboard and Mouse.......................................................................................................................... 5
KVM Station Video Monitor...................................................................................................................................... 5
Computers ............................................................................................................................................................... 5
Expansion ................................................................................................................................................................ 5
RS232 port ............................................................................................................................................................... 8
Cabling ..................................................................................................................................................................... 8
System security........................................................................................................................................................ 8
Site planning.................................................................................................................................................................... 9
Switch installation – Single unit..................................................................................................................................... 10
Multi-switch installation – General ................................................................................................................................ 12
Multi-switch installation – BUS topology ....................................................................................................................... 12
Multi-switch installation – RING topology...................................................................................................................... 15
Multi-switch installation – Split BUS topology ............................................................................................................... 18
Multi-switch installation – Staggered BUS topology...................................................................................................... 20
Menu System ................................................................................................................................................................ 24
Main Menu ............................................................................................................................................................. 24
Configure system ................................................................................................................................................... 25
Configure computers.............................................................................................................................................. 28
Configure KVM....................................................................................................................................................... 30
Configure user ....................................................................................................................................................... 32
Configure Profile .................................................................................................................................................... 33
Configure Group .................................................................................................................................................... 35
Configure language................................................................................................................................................ 36
System status ........................................................................................................................................................ 37
Save menu ............................................................................................................................................................. 38
User operating instructions ........................................................................................................................................... 39
Keyboard commands................................................................................................................................................. 39
Serial port usage (RS232)............................................................................................................................................. 41
Connecting the Serial Cable .................................................................................................................................. 41
Setting up Windows HyperTerminal ...................................................................................................................... 41
Starting a serial communication session ............................................................................................................... 41
Serial menu options ............................................................................................................................................... 42
Switching using the serial port................................................................................................................................... 45
Serial device support..................................................................................................................................................... 46
Service Information ....................................................................................................................................................... 47
Maintenance and Repair ........................................................................................................................................... 47
Technical Support...................................................................................................................................................... 47
Safety ............................................................................................................................................................................ 48
Safety and EMC Regulatory Statements................................................................................................................... 48
Troubleshooting ............................................................................................................................................................ 50
I
Figures
Figure 1. UltraMatrix models ........................................................................................................................................... 4
Figure 2. UM4 Expansion card........................................................................................................................................ 6
Figure 3. UM8 or UM16 Expansion card......................................................................................................................... 7
Figure 4. Installation - Single unit .................................................................................................................................. 10
Figure 5. UM4 BUS topology......................................................................................................................................... 14
Figure 6. UM8 BUS topology......................................................................................................................................... 14
Figure 7. UM16 BUS topology....................................................................................................................................... 14
Figure 8. UM4 Ring topology......................................................................................................................................... 17
Figure 9. UM8 Ring topology......................................................................................................................................... 17
Figure 10. UM16 Ring topology..................................................................................................................................... 17
Figure 11. UM4 Split BUS ............................................................................................................................................. 19
Figure 12. UM8 Split BUS ............................................................................................................................................. 19
Figure 13. UM4 Staggered BUS.................................................................................................................................... 22
Figure 14. UM8 Staggered BUS.................................................................................................................................... 22
Figure 15. UM16 Staggered BUS ................................................................................................................................. 22
Figure 16. Menu structure ............................................................................................................................................. 23
Figure 17. Main configuration menu.............................................................................................................................. 24
Figure 18. Configure system menu ............................................................................................................................... 25
Figure 19. Configure computer menu ........................................................................................................................... 28
Figure 20. Configure KVM menu................................................................................................................................... 30
Figure 21. Configure user menu.................................................................................................................................... 32
Figure 22. Configure profile menu................................................................................................................................. 33
Figure 23. Configure group menu ................................................................................................................................. 35
Figure 24. Configure language menu............................................................................................................................ 36
Figure 25. System status display .................................................................................................................................. 37
Figure 26. Save menu ................................................................................................................................................... 38
Figure 27. Login screen................................................................................................................................................. 40
Figure 28. Computer select menu................................................................................................................................. 40
Figure 29. Connection status messages....................................................................................................................... 40
Figure 30. Serial menu .................................................................................................................................................. 42
Figure 31. Serial support ............................................................................................................................................... 46
Tables
Table 1. UM4 Expansion card connector description ..................................................................................................... 6
Table 2. UM8/16 Expansion card connector description ................................................................................................ 7
Table 3. Keyboard commands ...................................................................................................................................... 39
Appendices
Appendix A. Initial factory default settings .................................................................................................................... 52
Appendix B. General specifications .............................................................................................................................. 53
Appendix C. Parts and cables ....................................................................................................................................... 54
Appendix D. Status Connect / Failure Reason Summary ............................................................................................. 55
Appendix E. Disconnect Status Reasons...................................................................................................................... 55
Appendix F. KVM placement / conflicts......................................................................................................................... 56
Appendix G. Password jumper...................................................................................................................................... 56
Appendix H. Diagnostic check / error messages .......................................................................................................... 57
Appendix I. Rack mount ............................................................................................................................................... 58
Appendix J. Rack mount illustration .............................................................................................................................. 58
Appendix K. Video distance table ................................................................................................................................. 59
II
INTRODUCTION
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility
for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the
information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry
of the product at any time without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside
the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury arising directly
or indirectly from the use of this product.
(See limited warranty)
About this manual
This manual covers the installation, configuration, and the operation of the UltraMatrix “X” series switches. The
installation section is organized into sections, a single unit installation section, a section for the installation of the
different topologies, the serial port functions, configuration menus, and the system operation. Each topology
installation section covers the different models.
Introduction
®
Thank you for choosing Rose Electronics UltraMatrix™ Keyboard-video-mouse matrix switch with on-screen display
capabilities. The UltraMatrix switch is the results of Rose Electronics commitment to providing continued state-ofthe-art switching solutions for today’s demanding workplace. The UltraMatrix has proven to be a valuable investment
for all types of businesses that have the need to monitor, maintain, and access information from multiple computer
systems. Its use in large computer facilities gives the IT professional the added flexibility to monitor and maintain
hundreds of systems, running on different platforms, from one or multiple KVM stations. The UltraMatrix switch is the
common sense switching solution that provides the flexibility, integrity, and security required for today’s business
environment.
NOTE: A Keyboard, Video monitor, and Mouse are referred to through this manual as a KVM station
The advanced on-screen display (OSD) menus guide you through the configuration process with on-screen
information for each configuration section, making it easy to configure the UltraMatrix, the KVM stations, the
computers, and security for the system. There are additional configuration parameters that can be used to
personalize the look of the menus and dialog boxes. A help line is provided for each menu selection giving a
brief explanation of the selected menu item.
Rose Electronics UltraMatrix switches are designed to meet you switching needs, whatever your system demands
are, one user of multiple users, one computer or hundreds. All models offer standard features that allow for easy,
secure, and complete access to as many as 1,000 computers from one or multiple KVM stations.
Reliability, security, flash memory technology, and other features ensure the UltraMatrix switch will streamline your
data center or server room and simplify the maintenance, access and updating of your systems.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
1
Features
Upgradability
Free lifetime base firmware upgrades, based on flash memory technology, provide new features and
improvements. Base firmware upgrades are available from our web site at www.rose.com.
Security
Unique configuration password for persons authorized to perform configuration maintenance.
User names and passwords allow controlled access to computers with sensitive information, system data, or
restricted applications.
Computers can be assigned to a unique group, allowing authorized access only.
Four connect modes; View, Share, Control, and Private provide flexibility in configuring the UltraMatrix switch to
conform to your security requirements.
Profiles can be defined and assigned to each user that defines which computers they have access to and the
connect mode.
Flexibility
Modular design makes for easy installation, maintenance, and expandability.
Plug-in expansion boards make the UltraMatrix switch easy to extend to other switches.
Pre-configuration of the switch allows for installation without powering the computers/servers down.
Switching to computers can be done by keyboard commands, an on-screen list of computers, or by commands
through the RS232 serial port.
Multi-language capabilities.
Integrated auto-switching power supply accepts 90-240 VAC sources.
On-screen display technology
The UltraMatrix video pops-up over the computer application display or is automatically generated.
Easy to use menus guide you through the configuration process.
The connection status for all computers can be displayed.
Menus and display windows can be configured with solid or transparent colors.
One of four screen saver options can be selected.
Compatibility
A variety of hardware platforms can be connected simultaneously to the UltraMatrix switch without interference,
including PCs, Sun systems, IBM RS/6000, HP, DEC, SGI, and others.
Full keyboard and mouse emulation and video resolutions up to 1600 x 1200 ensures trouble-free access to most
software applications.
Serial support using VT100, VT102, and VT202 terminal emulation.
Standard TTY mode automatically scrolls incoming data.
KVM compatibility
Keyboards
Monitors
Mice
Computers
Keyboards
PC, Unix, and most US and foreign QWERTY keyboards, Japanese and Korean keyboards with or
without Windows keys, 101, 102, 104, 105, 106, 109, Sun. Some older XT/AT auto-sensing or single
mode keyboards may not be compatible.
VGA, SVGA, XGA, Composite
Standard PS/2, PS/2 wheel, Sun
CPU compatibility
Monitors
Industry standard PCs, Unix systems, Sun, IBM RS/6000, DEC, HP, SGI, Apple, and others
Standard PC mode 1, 2, or 3 in PS/2 or AT, USB, Sun, Apple ADB*. Some older XT/AT auto-sensing
or single mode keyboards may not be compatible.
VGA, SVGA, XGA, Composite, Sync-of-green
Mice
Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB, Sun, Apple ADB*
* Requires use of Rose translator: CNV-MACPS and Rose cable.
2
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Cable requirements
The cable requirements for your system will vary depending on the types of CPUs connected to the UltraMatrix
switch and the equipment used for the KVM stations. A KVM adapter cable is needed for each KVM station, a CPU
adapter cable is needed for each computer/server that is connected to the UltraMatrix, and if the units are connected
in an expansion topology, expansion cables will be needed to connect the units together.
(See Appendix C for cable part numbers)
Package content
The shipping package content consists of the following:
The UltraMatrix switch
Power cord (North American shipments only)
RJ12 serial cable
RJ to DB9 adapter
Installation and operations manual
CPU, KVM, and expansion cables are usually shipped separately. If the package contents are not correct, contact
Rose Electronics or your reseller, so the discrepancy can be quickly resolved.
Rose Electronics web site
Visit our web site at www.rose.com for additional information on the UltraMatrix switch and other products offered by
Rose Electronics that are designed for data center applications, classroom environments, and many other switching
and extending applications.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
3
MODELS
UltraMatrix models
UltraMatrix – Rear panel
Model number
4X model
UM4-aXbU/E
a = # users (0-4)
b = # CPUs (4, 8, 12, 16)
/E = expansion card installed
8X model
UM8-aXbU/E
a = # users (0-4)
b = # CPUs (4, 8, 12, 16)
/E = expansion card installed
16X model
UM16-aXbU/Ec
a = # users (0-4)
b = # CPUs (4, 8, 12, 16)
/Ec, c = number of expansion cards
installed (1 or 2)
Figure 1. UltraMatrix models
4
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
OVERVIEW
System overview
The UltraMatrix switch is designed with the latest in KVM switching technology. It has the capability and flexibility to
configure to most keyboards, video monitors, mice, servers and computers. The modular design of the UltraMatrix
makes the unit easy to install, expand, and maintain. The addition of an expansion card(s) and additional switches
can increase the number of computers that can be accessed up to 1,000. The complete system consists of the
UltraMatrix switch or switches if the system is expanded, one or more KVM stations, and the computers/servers that
will be connected.
KVM station
A KVM station, consisting of a Keyboard, Video monitor, and Mouse, connects to the DB25F KVM connectors on the
rear panel using a KVM adapter cable. The KVM adapter cable is available with a variety of connector types to
accommodate the different types of keyboards, video monitors and mice. The KVM adapter cable connectors must
be compatible with the keyboard, video monitor, and mouse cable connectors.
KVM adapter cables are available in lengths of 1 – 100 feet.
(Refer to the compatibility table on page 2)
KVM Station Keyboard and Mouse
The KVM stations must use a PS/2 keyboard and mouse or a Sun Keyboard and Mouse.
Note: When using a PS/2 keyboard, the PS/2 keyboard must be capable of communicating in Mode 2 and Mode 3 if
any of the CPU keyboards are PC Mode 3, USB, SUN, or if a Rose Translator is used in conjunction with an
Apple computer. If a connected CPU uses a serial mouse, the UltraMatrix will convert the PS/2 KVM mouse
movements and present it in serial form to the serial port of that connected CPU.
KVM Station Video Monitor
The KVM Station video monitor must be capable of supporting the resolution, frequency, and sync type being sent by
all connected computer. It is recommended that the KVM monitor be a multi-sync monitor capable of resolutions up
to 1280 x 1024 @ 75Hz or better. The quality of the video depends largely on the type of monitor used, the KVM
cable length and cable type. For cable lengths greater than 20 feet, coax cable must be used. Appendix K shows
the video quality distance table for different cable types.
Computers
The computers that will be connected to the UltraMatrix can be PC’s, Unix systems, Sun systems, and Apple
computers. (Refer to the compatibility table on page 2)
The CPU connectors on all UltraMatrix models are DB25F. Each connected computer uses a CPU adapter cable
compatible with the computer’s keyboard, monitor, and mouse ports. The CPU adapter cable must have the correct
keyboard, video monitor and mouse connectors to connect to the CPUs ports.
CPU adapter cables are available in lengths of 5 – 100 feet.
The UltraMatrix switch can support computers and serial devices such as routers and hubs, which require a serial
interface. A special cable is used to connect from the UltraMatrix CPU connector (DB25F) to a serial device interface
(Dumb Terminal, CPU, or serial device).
The UltraMatrix switches CPU port must first be configured for serial functions. Serial CPU cables are available in
DB25M to:
DB9
DB25
RJ11
RJ12
RJ45
MD8
Expansion
When configured in an expanded topology, the expansion connectors on the expansion card provide the means of
sending the system, keyboard, video, and mouse data from one UltraMatrix switch’s expansion card output to
another UltraMatrix switch’s expansion card input. This allows a KVM station on one UltraMatrix to switch to a
computer connected on another UltraMatrix. Expansion cables are needed for each expansion Unit. The expansion
cables needed are DB15MF for the 4X model and HD15MF for the 8X and 16X models.
Expansion cables are available in lengths of 2 – 250 feet.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
5
To expand the UltraMatrix switch in an expanded configuration, an expansion card must be installed in each
UltraMatrix switch. Figure 2 shows the expansion card used for the “4X” model, Figure 3 shows the expansion card
used for the 8X and 16X models. The 16X model has an upper and lower expansion card installed.
Out 1 and In 1 connectors on the expansion card transmit and receive all keyboard, mouse and system signals and
the video signals for KVM 1 and KVM 2. In an expanded system, expansion cables must be connected from the
Out 1 connector on one unit to the In 1 connector on another unit for the expanded system to work because all
system control information is transmitted and received from these ports.
Jumper JP3 or JP15 must be removed from the expansion cards on two Units in the RING topology to properly
maintain cable termination. To identify which Units must have jumper JP3 or JP15 removed, calculate the total cable
length around the “RING”. This is from Unit #1’s “IN” connector, around the “RING” and back to Unit #1’s “OUT”
connector.
Jumper JP3 (UM4 model) or JP15 (UM8 model and UM16 model-lower card) should be removed on Unit #1 and
another switch in the system that will divide the “RING” into approximately equal cable length distances.
To remove an expansion card and install/remove any jumpers, perform the following:
1. Remove power from the UltraMatrix switch.
2. Remove any expansion cables. (Note the connectors they are attached to)
3. Unscrew the two screws securing the expansion card to the chassis.
4. Carefully pull the expansion card straight back until it unseats from the backplane connector.
5. Remove/install the needed jumpers (JP3 on the 4X model / JP1, JP2 or JP15 on the 8X/16X models)
6. Re-install the expansion card. Make sure it seats properly in the backplane connector.
7. Secure the expansion card with the two screws.
8. Replace the expansion cables to the correct connectors.
OUT2
IN2
OUT1
IN1
IN1
OUT1
IN2
OUT2
JUMPER OFF-RING
JUMPER ON-BUS
JP3
Figure 2. UM4 Expansion card
IN1
Receives all keyboard, mouse, system data and video signals for KVM 1 and KVM2
OUT1
Transmits all keyboard, mouse, system data and video signals for KVM 1 and KVM2
IN2
Receives video signals for KVM 3 and KVM 4
OUT2
Transmits video signals for KVM 3 and KVM 4
Table 1. UM4 Expansion card connector description
6
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
BUS 1 & 2
BUS 3 & 4
OUT1
IN1
IN4
OUT4
OUT2
IN3
IN2
OUT3
IN3
OUT4
IN4
OUT3
IN2
OUT2
IN1
OUT1
JUMPER OFF-RING
JP15 JUMPER ON-BUS
KVM 1-4
KVM 5-8
KVM 9-12
KVM 13-16
UPPER CARD
LOWER CARD
JP2
JP1
UP
DOWN
JP1 & JP2
JUMPER
SETTINGS
UP
DOWN
Figure 3. UM8 or UM16 Expansion card
UM8 expansion card and lower expansion card on the UM16 model
IN1
Receives all keyboard, mouse, system data and video signals for KVM 1 and KVM2
OUT1
Transmits all keyboard, mouse, system data and video signals for KVM 1 and KVM2
IN2
Receives video signals for KVM 3 and KVM 4
OUT2
Transmits video signals for KVM 3 and KVM 4
IN3
Receives video signals for KVM 5 and KVM 6
OUT3
Transmits video signals for KVM 5 and KVM 6
IN4
Receives video signals for KVM 7 and KVM 8
OUT4
Transmits video signals for KVM 7 and KVM 8
BUS1 & 2
BUS 3 & 4
BUS 5 & 6
BUS 7 & 8
Upper expansion card on the UM16 model
IN1
Receives video signals for KVM 9 and KVM 10
OUT1
Transmits video signals for KVM 9 and KVM 10
IN2
Receives video signals for KVM 11 and KVM 12
OUT2
Transmits video signals for KVM 11 and KVM 12
IN3
Receives video signals for KVM 13 and KVM 14
OUT3
Transmits video signals for KVM 13 and KVM 14
IN4
Receives video signals for KVM 15 and KVM 16
OUT4
Transmits video signals for KVM 15 and KVM 16
BUS 9 & 10
BUS 11 & 12
BUS 13 & 14
BUS 15 & 16
Table 2. UM8/16 Expansion card connector description
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
7
Jumpers JP1 and JP2 set the KVM assignments for the UM8 and UM16 models. On the UM8 model, setting jumpers
JP1 and JP2 in the “DOWN” position sets the KVM ports for that Unit to KVM 1-4. In the “UP” position, the KVM ports
are set to KVM 5-8.
On the UM16 model, setting jumpers JP1 and JP2 to the “DOWN” position on the bottom expansion card sets the
KVM ports to KVM 1-4. Setting JP1 and JP2 to the “UP” position on the bottom card sets the KVM ports to KVM 5-8.
On the upper card, setting jumpers JP1 and JP2 to the “DOWN” position sets the KVM ports to KVM 9-12. In the
“UP” position, the KVMs are set to KVM 13-16.
In a typical UM8 expanded system, JP1 and JP2 are usually set for:
Unit #1 to KVMs 1-4 (JP1 & JP2 =”DOWN”)
Unit #2 to KVMs 5-8 (JP1 & JP2 = “UP)
Unit #3 to KVMs 1-4 (JP1 & JP2 =”DOWN”)
Unit #4 to KVMs 5-8 (JP1 & JP2 =”UP”)
A typical UM16 expanded system, JP1 and JP2 are usually set for:
Unit #1 to KVMs 1-4 (Bottom card, JP1 & JP2 =”DOWN” / Top card, JP1 & JP2 =Removed)
Unit #2 to KVMs 5-8 (Bottom card, JP1 & JP2 =”UP” / Top card, JP1 & JP2 = Removed)
Unit #3 to KVMs 9-12 (Top card, JP1 & JP2 =”DOWN” / Bottom card, JP1 & JP2 = Removed)
Unit #4 to KVMs 13-16. (Top card, JP1 & JP2 =”UP” / Bottom card, JP1 & JP2 = Removed)
RS232 port
All UltraMatrix switches are equipped with an RS232 serial port for each installed system CPU card. These ports are
RJ12, 6-conductor connectors. They provide a serial interface to the UltraMatrix from a computer terminal, a standalone computer, or a notebook computer that is not connected to any CPU port.
The RS232 serial port enables you to:
Upgrade the system firmware
Restore the unit to its factory default settings
Configure an expansion switch
Switch any KVM station to any CPU port
An adapter and serial cable are provided for serial interface.
Firmware cannot be upgraded from a computer terminal.
Cabling
KVM stations, computers and servers, and expansion units are easily connected to the UltraMatrix switch with the
proper cables. Cables are usually purchased along with the UltraMatrix to provide quick, trouble-free installation.
Provide adequate strain relief for the CPU, KVM, and expansion cables to relieve excess tension on the connectors.
Avoid routing cables close to fluorescent lights, air compressors, high voltage power sources and
machinery that may create electrical noise or interference with the operation of the UltraMatrix switch.
System security
Security is a very important concern, especially in the environments most UltraMatrix switches are commonly
installed in, such as data centers and server rooms. The UltraMatrix system can be secured with a unique
configuration password allowing only authorized personnel access to the configuration menus and the system set-up
functions, including creating and assigning users, profiles, and groups.
The KVM stations can also be secured by assigning user access names and passwords that restrict access to
certain computers or servers that contain sensitive information or restricted applications.
Other security functions include the flexibility of assigning certain computers or servers to a unique Group. This
feature allows you to group computers or servers together for access by defined “Profiles”. These profiles can be
set-up to define the way computers within a “Group” are accessed.
The security functions, “Users”, “Profiles”, and “Groups” are configured from the main configuration menu and when
set-up, form a flexible, reliable, and secure system. These functions are explained in detail in the menu section and
the site planning section.
8
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
SITE PLANNING
Site planning
Organizing your site and planning the placement of the computers, the KVM stations, the UltraMatrix switches, and
the routing of the cables is a key part in the installation and configuration process. Care should be taken when
connecting the computers, KVMs, and the UltraMatrix switches. Locate the UltraMatrix as close as possible to the
computers so the cables are as short as possible but still give some freedom of movement. Using shorter cables
keeps the video noise to a minimum and reduces installation costs. Provide proper strain relief for all cables.
The UltraMatrix switch can be rack mounted with Rose Electronics rack mount kit (see Appendix I & J). Another
option that makes for a clutter free installation is the Rose Electronics RackView™. The RackView is a complete
KVM station (keyboard, LCD monitor, and mouse) all in a compact, pullout drawer that fits in 1 or 2 rack units. The
RackView can also be ordered with an optional UltraMatrix switch installed.
If your installation will consist of accessing your computers/servers remotely using Rose Electronics CrystalView
CAT5 or Fiber KVM extender or accessing over your Ethernet network or dial-up using our UltraLink, route these
cables carefully and plan the placement of these products.
Wherever the UltraMatrix is located, it should be on a secure surface, free from obstructions and objects that may
cause damage to the Unit or an individual.
Following are a few items to consider prior to installing or configuring the UltraMatrix switch:
Determine which UltraMatrix switch will be Unit #1, #2, #3, etc.
Determine which computer will be connected to CPU port #1, #2, #3, etc.
Identify the computers that do not use a PC2 type keyboard and a PS/2 mouse (default settings). Before
connecting these computers to a CPU port, the CPU port must be pre-configured to change the default keyboard
and mouse types to the correct types.
Each computer can be assigned a unique computer name. Names like staff, marketing, and finance make it easy
to identify and connect to.
The default computer names are Computer x (x = 1 – 1,000)
The KVM stations can also be assigned a unique KVM name.
The default KVM names are KVM x (x = 1 – 4)
Access to the system set-up and configuration menus can be limited by assigning a configuration password.
Access to the computers can be limited by assigning each user a unique user ID and password and configuring
the switch to require a login.
Pre-plan the expansion cable routing for expanded systems.
The configuration of the system, computers, KVM stations, users, profiles, and groups are defined in the menu
section.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
9
INSTALLATION
Switch installation – Single unit
PLEASE REFER TO THE SAFETY SECTION
BEFORE INSTALLATION
The basic installation of a single UltraMatrix switch is an easy and straightforward procedure. To install a single
switch, perform the below steps for all computers/servers that will be connected. It is recommended that all
computers and servers be powered off. When a computer is connected and then booted, the UltraMatrix will
automatically determine the keyboard and mouse types used for that computer and no pre-configuration of the CPU
port is needed. If removing power from a computer or server is not practical, pre-configure the UltraMatrix’s CPU
port to define that CPU port’s keyboard and mouse types. The default keyboard type is PC mode 2 and the mouse
type is PS/2. If the computer being connected uses a PC2 keyboard and PS/2 mouse, no pre-configuration of the
CPU port is needed. If not, pre-configure the CPU port (Steps 5a-f) for the keyboard and mouse types for that CPU
before connecting the computer. This procedure should only be done if the CPUs keyboard and mouse can be
disconnected and re-connected with power applied to the computer without affecting the interface.
CPU’s 1-16
KVM’s 1-4
Figure 4. Installation - Single unit
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Perform the following installation steps for each computer/server that will be connected to the UltraMatrix.
Sequentially connect the computers/servers starting with computer #1. (Refer to Figure 4)
Refer to the troubleshooting section for help if needed.
NOTE: When entering information into the UltraMatrix menu system, use the numeric keys above the keyboard for
entering numbers. The numeric keypad cannot be used for entering information into the menu system.
Command inputs to the menu system must be entered within 2 seconds of each other or the input is aborted.
Use the up/down and left/right arrow keys to maneuver within the menus. When the needed menu section is
highlighted, press enter. That menu will display, an input box will display for a new value, or a choice box will
display listing the supported choices for the selection.
Steps:
1. Connect all KVM stations to the UltraMatrix switches DB25F, KVM connectors using the appropriate KVM cables.
2. Turn on all KVM stations video monitors and the UltraMatrix switch.
(Wait for the internal diagnostic check to complete)
3. Switch KVM station #1 to the CPU port being configured (starting with CPU port #1). This is done by pressing
and releasing the left [Ctrl] key and within 2 seconds, type in the CPU port # being configured (starting with 1)
and press [Enter]. A connection dialog box will display showing the connection status. (Figure 29).
4. Pre-configure the CPU port, if needed, as outlined in steps 5a-f if the computer being connected does not use a
PC2 type keyboard or a PS/2 type mouse (defaults). Pre-configure the CPU port before connecting the
computer or server. If the computer uses a PC2 type keyboard and a PS/2 mouse, connect it to the
corresponding CPU port. No pre-configuration is needed, skip step 5 a-f.
5. Pre-Configuration procedure
a. Call up the “Main menu” by pressing and releasing the left [Ctrl] key, then the [F12] key. (See Figure 17)
b. Select “Computer” and press [Enter]. (See Figure 19)
c. Select the computer to change the default keyboard or mouse type, and then select the keyboard or mouse
field for the selected computer and press [Enter]. A selection box will display listing the supported keyboard
or mouse types.
d. Select the correct keyboard or mouse type for the selected computer and press [Enter].
e. Press [ESC] to return to the “Main menu” and save the changes.
f. Connect the computer to the pre-configured CPU port.
6. Boot the computer the KVM station is connected to if the computer power was off. You should see the boot-up
sequence on the KVM monitor. If the computer was connected to a pre-configured CPU port with power applied,
you should see that computers video.
7. Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding.
Verify that other KVM stations operate properly.
8. Switch KVM station #1 to the next sequential CPU port as explained in step 3 and perform steps 4-7 for that
computer and for the remaining computers.
9. When all computers are connected and operating properly, change the “Maximum computers” value from the
default value of 64 to the correct number of computers/servers connected to the single unit. This will limit the
scanning function to the actual number of connected computers.
To change the “Maximum computers” value, perform the following:
10. Call up the “Main menu” (Left [Ctrl] key, [F12] See Figure 17)
11. Select “System” and press [Enter]. (See Figure 18)
12. Select “Maximum computers” and press [Enter]. An input box will display for a new value.
13. Enter the correct “Maximum computers” value and press [Enter].
14. Press [ESC] to return to the “Main menu”.
15. Save the changes. (See Figure 26)
This completes the basic installation of a single Unit. You can switch to any connected computer from any KVM
station by pressing and releasing the left [Ctrl] key, typing in the computer port number to switch to and press [Enter].
You can also switch to a computer by displaying the “Computer select” screen [Ctrl] + [ESC]. Select the computer to
switch to from the list and press [Enter]. You will be immediately switched to that computer.
To customize the configuration settings for the system, computers, KVM stations, users, profiles, groups, and
language, see the Configuration menu section for details. Refer to the Operation section for information on the
operation of the UltraMatrix switch.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
11
Multi-switch installation – General
The UltraMatrix switch can be installed in a variety of expanded topologies. The BUS, RING, Split BUS, and
Staggered BUS are the most common configurations. In any expanded system, each expansion port pair (Out1/ IN1)
on an expansion card carry the video information for two KVM stations (See Table 1 and Table 2). A KVM station
can connect to any computer, provided that KVM station’s video path has been routed to the corresponding
expansion port on the switch that the computer is connected to. When the expansion cable path terminates, the
video path for that KVM pair stops. Examples of the cabling and configuration of these four topologies are explained
for each of the three UltraMatrix models.
To begin installing any expanded topology, each UltraMatrix switch must be pre-configured with its “Starting
computer” number. In the following examples, the “Starting computer” number for Unit #1 is always 1 (default value).
Unit #2’s starting computer number is the total number of RS232 ports on Unit #1 times 4 plus 1. Using all 16 CPU
port models, the number for the second unit would be 17. (4-RS232 ports times 4 plus 1). Unit #3’s “Starting
computer” number would be 33. (Number of RS232 ports on Unit #1 plus those on Unit #2 times 4 plus 1.)
Configure the “Starting computer” number for each switch as follows:
Steps:
1. Connect a KVM station to the Unit being configured (starting with Unit #2, Unit #1’s “Starting computer” number
is, by default, 1)
2. Apply power to the KVM monitor and the UltraMatrix switch
(Wait for the internal diagnostic check to complete)
3. Call-up the “Main” configuration menu by pressing and releasing the left control [Ctrl] key, and within 2 seconds,
press the F12 key.
4. Select “System” and press [Enter]. The system menu will display. (See Figure 18)
5. Select “Starting computer” number and press [Enter]. An input box will display for a new “Starting computer”
number. Type in the correct “Starting computer” number for this Unit and press [Enter].
6. Press the “Esc” key to return to the “Main” menu.
7. Select “Save” and press [Enter]. A “YES/NO” choice box will display. Select “YES” and press [Enter] to save the
changes. (See Figure 26)
8. Turn the power off on the UltraMatrix.
9. Connect the KVM station to the next unit to configure.
10. Perform steps 2-9 for this Unit and for all Units in the system.
When all Units have their correct “Starting computer” number assigned, the expansion cables can be connected.
The expansion cables carry the system and video signals from one Unit’s OUT connector to another Unit’s IN
connector. When the “Starting computer” number has been entered for each Unit, determine the KVM assignment
jumper settings (JP1 and JP2 for the UM8 and Um16 models) and set them accordingly. The UM4 model’s KVM
assignment is fixed and not user selectable. (See Figure 3, Table 2, and KVM assignment information on page 6)
When the “Starting computer number and the KVM assignment jumpers, JP1 and JP2 have been set, the expansion
cables can be connected.
Multi-switch installation – BUS topology
Refer to Figure 5 for a typical BUS installation for the UM4 model, Figure 6 for the UM8 model, and Figure 7 for the
UM16 model.
The BUS installation is very similar to the single unit installation with the addition of connecting the expansion cables
and changing two configuration parameters, the “Starting computer” number for each unit and the “Maximum
computers” number.
In a BUS topology, KVM stations on Unit #1 can access all computers. KVMs on Unit #2 can access all computers
except those on Unit #1. KVMs on Unit #3 can access all computers except those on Unit #2 and Unit #1.
The recommended way to connect the expansion cables is to use the system “Status” display to verify the
connections. Following explains how to use the “Status” display and what to verify.
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Steps:
1. Connect a KVM station to Unit #1’s KVM #1 port. Turn on the KVM monitor and Unit #1.
(Wait for the internal diagnostic check is complete)
2. Call-up the “Main” menu by pressing and releasing the left control [Ctrl] key, then the F12 key.
3. From the “Main” menu, select “Status” and press [Enter]. The system “Status” display will appear.
The “Status” display shows the following information. (See Figure 25)
a. Computers
b. Power (Power on status)
c. POS (Card position)
d. VER (Program version)
e. KVM
f. CPU
g. User
h. Status
The number of system CPU ports that Unit #1 has will be highlighted under the Computers column. If the Unit is a
16-port Unit, computers 1-4, 5-8, 9-12, and 13-16 will be highlighted on the status screen.
(Note: “System CPU ports” = the total RS232 ports times 4)
BUS in the expansion Units as outlined in below steps:
4. Apply power to the Unit to BUS in, then connect the expansion cables (IN THIS ORDER):
From the “OUT 1” expansion card connector on the Unit being added (Starting with Unit #2);
To the “IN 1” expansion card connector on the Unit already added (Starting with Unit #1).
(Always connect an expansion cable to the “OUT 1” connector on the Unit being added first, then to the “IN 1”
connector on the Unit already in the system. This procedure keeps the system properly terminated).
5. Verify on the system “Status” screen that the correct “System CPU ports” from the Unit being added is
recognized. When Unit #2 is added, the “Status” display should highlight the total number of system CPU ports
that Unit #1 and Unit #2 have. If both Units have 16 CPU ports, computers 17-20, 21-24, 25-28, and 29-32
should also be highlighted.
6. Sequentially add the remaining Units to the BUS as described in steps 4 and 5 and verify on the “Status” screen
that these “System CPU ports” are recognized.
Other expansion cables connected from “OUT 2” to “IN 2”, “OUT 3” to “IN 3”, etc. can be added at any time after the
expansion cables from the “OUT 1” connector to the “IN 1” connector have been added. When all BUS cabling is in
place and reporting correctly to the “Status” screen, the computers can be connected to the UltraMatrix.
Connecting the computers
The computers that will be connected the UltraMatrix should already be identified as to what CPU port they will be
connected to and if that CPU port must be pre-configured to change the default keyboard and/or mouse types. If the
computer being connected does not use a PC2 type keyboard or a PS/2 type mouse, pre-configure that CPU port as
described in step 5 a-f on page 11 before connecting the computer to the UltraMatrix.
(All UltraMatrix switches in the system should have power on, all expansion cabling in place, pre-configuration of all
CPU ports needing pre-configuring completed, and no configuration menu displaying on any KVM stations monitor.)
7. Connect a KVM station to Unit #1’s KVM #1 connector using the appropriate KVM cable and turn on the monitor.
8. Switch the KVM station to CPU port # “x” (starting with x=1) by pressing and releasing the left control [Ctrl] key,
then within 2 seconds, type in 1 (or the CPU port # the computer is being connected to) and press [Enter]. A
connection dialog box will display showing the connection status. (See Figure 29)
9. Connect the computer to its corresponding CPU port # (starting with port #1) using the appropriate CPU cable.
10. Boot the computer if power is not applied. You should see the boot-up sequence on the KVM monitor. If the
computer was connected to a pre-configured CPU port with power applied, you should see that computers
video.
11. Verify that the keyboard, video and mouse on the connected computer function properly before proceeding.
12. Connect the next sequential computer to its corresponding CPU port and perform steps 8-11 for this computer
and for the remaining computers in the system.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
13
When all computers are connected to the UltraMatrix switches and functioning properly, the basic BUS installation is
complete. KVM stations connected to Unit #1 can switch to any computer in the system. Other configuration
parameters can be set-up for the system, computers, KVM stations, users, profiles, groups, and languages.
See the “Configuration menu” section and the Operations section for using the UltraMatrix switch.
These installation steps should be used as a guideline for installing multiple switches in a typical “BUS” topology.
Figure 5. UM4 BUS topology
Figure 6. UM8 BUS topology
Figure 7. UM16 BUS topology
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Multi-switch installation – RING topology
Refer to Figure 8 for a typical RING topology for the UM4 model, Figure 9 for the UM8 model, and Figure 10 for the
UM16 model.
The “RING” installation procedure is very similar to installing a “BUS” configuration with the exception of removing
jumper JP3 on the expansion cards on two UM4 Units or jumper JP15 on two UM8/UM16 Units and adding
expansion cables from the first Unit to the last Unit. These additional expansion cables from the first Unit to the last
Unit creates the “RING”. KVM stations on any switch in the system can access all computers.
To begin setting up your system in a “RING” configuration, pre-configure each UltraMatrix with its “Starting computer”
number (See page 12). Next, perform steps 1 – 6 as outlined in setting up a “BUS” configuration on page 12. When
doing this, keep in mind that the “OUT” expansion card connectors on the first Unit will be connected with an
expansion cable to the “IN” expansion card connectors on the last Unit to complete the “Ring”.
When the “Starting computer” number has been entered for each Unit, determine the KVM assignment jumper
settings (JP1 and JP2) for the UM8 and Um16 models and set them accordingly. The UM4 model’s KVM assignment
is fixed and not user selectable. (See Figure 3 and Table 2) When the “Starting computer number and the KVM
assignment jumpers, JP1 and JP2 have been set, the expansion cables can be connected.
Jumper JP3 or JP15 must be removed from the expansion cards on two Units in the RING to properly maintain cable
termination. To identify which Units must have jumper JP3 or JP15 removed, calculate the total cable length around
the “RING”. This is from Unit #1’s “IN” connector, around the “RING” and back to Unit #1’s “OUT” connector.
Jumper JP3 or JP15 should be removed on Unit #1 and another switch that will divide the “RING” into approximately
equal cable length distances.
In the example used in Figure 8, removing jumper JP3 on Unit #1 and #3 divides the total ring cable length
approximately in half. Assuming the cable lengths are:
Unit #3 (IN) to Unit #1 (OUT) = 20’
Unit #3 (OUT) to Unit #2 (IN) = 10’
Unit #2 (OUT) to Unit #1 (IN) = 10’.
Steps:
(Perform steps 1-6 described in the “BUS” installation first (see page 12).
NOTE: Disconnect the cables from an expansion card before removing the card
1.
2.
3.
4.
5.
6.
7.
8.
9.
When the “BUS” configuration is completed, remove power from all UltraMatrix switches.
Connect an expansion cable from Unit #1’s “OUT 1” connectors to the last Units “IN1” connectors to complete
the “Ring”.
Remove the expansion card on Unit #1 and the other switch that divide the “RING” into equal cable distances
and remove jumper JP3 (UM4 model) or JP15 (UM8/16 model) on these two units (See Figure 2 or Figure 3),
then replace the expansion cards, cables, and apply power to the two UltraMatrix switches that jumper JP3 or
JP15 was removed. All other UltraMatrix switches should have power off at this time.
Make sure a KVM station is connected to UltraMatrix #1, KVM #1.
Turn on all KVM stations video monitors and apply power to the remaining UltraMatrix switches. (Wait for the
internal diagnostic check to complete and fade out).
Switch the KVM station to CPU port #1 on Unit #1 by pressing and releasing the left control [Ctrl] key, type in “1”
and press [Enter].
Pre-configure the CPU port, if needed, as outlined in steps 5a-f on page 11 if the computer being connected
does not use a PC2 type keyboard or PS/2 mouse (defaults). Pre-configure the CPU port before connecting the
computer. If the computer uses a PC2 type keyboard and PS/2 mouse, connect it to the corresponding CPU
port. No pre-configuration is needed.
Boot the computer if power is not applied. You should see the boot up sequence on the KVM monitor. If the
computer was connected to a pre-configured CPU port with power applied, you should see that computers
video.
Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
15
10.
11.
Switch the KVM station to the next sequential CPU port as explained in step 6 and perform steps 7 – 9 for this
computer and for the remaining computers.
Connect other KVM stations as needed to the UltraMatrix switch and verify they operate properly. (See Appendix
F. for proper KVM station placement)
This completes the basic installation of a “RING” configuration.
A KVM station connected to any UltraMatrix switch can connect to any computer in the “RING”. Other configuration
parameters can be set-up for the system, computers, KVM stations, users, profiles, groups, and languages. See the
“Configuration menu” section for instructions on setting up these items.
These installation steps are a guideline for installing multiple switches in a “RING” topology. Following these steps
verify, that through the installation process, everything functions properly.
Please refer to the Operations section for using the UltraMatrix switch and Appendix F for KVM placement and
usage.
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Figure 8. UM4 Ring topology
Figure 9. UM8 Ring topology
Figure 10. UM16 Ring topology
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
17
Multi-switch installation – Split BUS topology
Refer to Figure 11 for a typical split BUS topology for the UM4 model, and Figure 12 for the UM8 model. A split BUS
topology is not recommended for the UM16 model.
In a split BUS topology, the KVM stations are usually located on the first unit and the last unit. In Figure 11, the video
path for KVMs 1 and 2 is routed from the last unit (OUT 1) to the first unit (IN 1). The reverse is done for KVMs 3 and
4, the video path is routed from the first unit (OUT 2) to the last unit (IN 2). KVMs 1 and 2 can connect to all
computers in the system, and KVMs 3 and 4 can connect to all computers in the system.
To begin setting up your system in a “Split BUS” topology, first pre-configure each UltraMatrix with its “Starting
computer” number (See page 11). When the “Starting computer” number has been entered for each Unit, determine
the KVM assignment jumper settings (JP1 and JP2) for the UM8 models and set them accordingly. The UM4 model’s
KVM assignment is fixed and not user selectable. (See Figure 3 and Table 2) When the “Starting computer number
and the KVM assignment jumpers, JP1 and JP2 have been set, the expansion cables can be connected.
Steps:
1. Connect a KVM station to Unit #1’s KVM #1 connector and apply power to the monitor and Unit #1.
2. Call up the “main menu (left [Ctrl] key, then the F12 key).
3. Select “Status” from the main menu and press [Enter]. The system status screen will display showing the
following; (Figure 25)
1. Computers
2. Power (Power on status)
3. POS (Card position)
4. VER (Program version)
5. KVM
6. CPU
7. User
8. Status
The number of system CPU ports that Unit #1 has will be highlighted. If the unit is a 8-port switch, computers
1-4, and 5-8 will be highlighted on the status screen.
(NOTE: System CPU ports = total RS/232 ports times 4)
4. Apply power to the next unit to bus in, then connect an expansion cable (IN THIS ORDER);
From: Unit #2’s “OUT 1” expansion card connector,
To: Unit #1’s “IN 1” expansion card connector.
5. Verify on the status screen that the next block of system CPU ports from Unit #2 is recognized. If Unit #2 is an 8port switch, computers 17-20 and 21-24 will be highlighted.
6. Sequentially apply power then connect the expansion cables to the remaining switches as explained in steps 4.
Always with power on the unit and from the “OUT” connector of the Unit being added to the “IN” connector of the
previously installed Unit.
Steps 4-6 route the video from all units to the KVM ports on Unit #1. Now the reverse must be performed to route the
video from all units to KVM ports on the last unit.
For the steps below, the example in Figure 11 is used. Unit #3 is the last unit in the configuration, Unit #2, the next to
last unit and so on.
7. Connect a KVM station to Unit #3’s KVM 4 connector and apply power to the monitor. (All UltraMatrix switches
power should be ON)
8. Connect an expansion cable
From: Unit #2’s “OUT 2” expansion card connector,
To: Unit #3’s “IN 2” expansion card connector.
9. Cable in the remaining switches as explained in step 9 from the “OUT 2” connector to the “IN 2” connector. Verify
that the status screen report correctly.
10. Connect the expansion cables for the other IN/OUT ports.
Steps 7-10 complete the expansion cabling for a “Split Bus” configuration. KVMs connected to Unit #1 can access all
computers in the system. KVMs connected to the last unit’s can access all computers in the system.
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Next, connect the computers to the UltraMatrix switches.
11. Switch the KVM station to CPU port #1 on Unit #1 by pressing and releasing the left control [Ctrl] key, type in “1”
and press [Enter].
12. Pre-configure the CPU port #, if needed, as outlined in steps 4a-f on page 11 if the computer being connected
does not use a PC2 type keyboard or PS/2 mouse (defaults). Pre-configure the CPU port before connecting the
computer. If the computer uses a PC2 type keyboard and PS/2 mouse, connect it to the corresponding CPU port.
No pre-configuration is needed.
13. Boot the computer if power is not applied. You should see the boot up sequence on the KVM monitor. If the
computer was connected to a pre-configured CPU port with power applied, you should see that computers video.
14. Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding.
15. Switch the KVM station to the next sequential CPU port as explained in step 11 and perform steps 12 – 14 for the
remaining computers.
16. Connect other KVM stations as needed to the UltraMatrix switch and verify they operate properly. (See Appendix
F. for proper KVM station placement)
Other configuration parameters can be set-up for the system, computers, KVM stations, users, profiles, groups, and
languages. See the “Configuration menu” section for instructions on setting up these items.
Please refer to the Operations section for using the UltraMatrix switch and Appendix F for KVM placement and
usage.
A variety of cable configurations can be designed to accomplish the switching needs for your system. If you need
assistance in designing your system layout, contact our technical staff.
Figure 11. UM4 Split BUS
Figure 12. UM8 Split BUS
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
19
Multi-switch installation – Staggered BUS topology
A staggered BUS topology is one of the most flexible configurations. A staggered BUS can start on any UltraMatrix
switch in the system and end on any other switch. Figure 13 shows a typical UM4 Staggered BUS topology. The
expansion cables for BUS 1 and 2 are routed from Unit #4 to #3, #3 to #2, and #2 to #1 (OUT 1 to IN 1). The
expansion cables for BUS 3 and 4 are routed form Unit #3 to #2, #2 to #1, and #1 to #4 (OUT 2 to IN 2). KVMs 1 and
2 on Unit #1 can connect to any computer in the system through BUS 1 and 2. KVMs 3 and 4 on Unit #4 can
connect to any computer in the system through BUS 3 and 4.
Refer to Figure 13 for a typical Staggered BUS topology for the UM4 model, Figure 14 for the UM8 model, and
Figure 15 for the UM16 model. The installation procedure described below is based on these examples.
To begin setting up your system in a “Staggered BUS” topology, first pre-configure each UltraMatrix with its “Starting
computer” number (See page 11). When the “Starting computer” number has been entered for each Unit, determine
the KVM assignment jumper settings (JP1 and JP2) for the UM8 and Um16 models and set them accordingly. The
UM4 model’s KVM assignment is fixed and not user selectable. (See Figure 3 and Table 2) When the “Starting
computer number and the KVM assignment jumpers, JP1 and JP2 have been set, the expansion cables can be
connected.
ALL MODELS: Adding the expansion cables to route all system signals to Unit #1, KVMs 1 and 2.
1.
2.
3.
4.
Connect a KVM station to Unit #1, KVM #1 using the appropriate KVM cable.
Turn on the KVM monitor and apply power to Unit #1. Wait for the diagnostic check to finish.
Display the “Status” screen by first calling up the “Main” menu. (Left control key, then the F12 key)
From the “Main” menu, select “Status” and press [Enter].
The “Status” display shows the following information. (See Figure 25)
a. Computers
b. Power (Power on status)
c. POS (Card position)
d. VER (Program version)
e. KVM
f. CPU
g. User
h. Status
The number of system CPU ports that Unit #1 has will be highlighted under the Computers column. If the Unit is a
16-port Unit, computers 1-4, 5-8, 9-12, and 13-16 will be highlighted on the status screen.
(Note: “System CPU ports” = the total RS232 ports times 4)
BUS in the expansion Units as outlined in below steps:
5. Apply power to the Unit to BUS in, then connect the expansion cables (IN THIS ORDER):
From the “OUT 1” expansion card connector on the Unit being added (Starting with Unit #2);
To the “IN 1” expansion card connector on the Unit already added (Starting with Unit #1).
(Always connect an expansion cable to the “OUT 1” connector on the Unit being added first, then to the “IN 1”
connector on the Unit already in the system. This procedure keeps the system properly terminated).
6. Verify on the system “Status” screen that the correct “System CPU ports” from the Unit being added is
recognized. When Unit #2 is added, the “Status” display should highlight the total number of system CPU ports
that Unit #1 and Unit #2 have. If both Units have 16 CPU ports, computers 17-20, 21-24, 25-28, and 29-32
should also be highlighted.
Sequentially add the remaining Units to the BUS as described in steps 5 and 6 and verify on the “Status” screen that
these “System CPU ports” are recognized.
Steps 1-6 apply for all models. The OUT1 to IN1 connection carries the keyboard, mouse, system signals, and the
Video for KVMs 1 and 2. They must be connected for the system to work properly.
20
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Following explains the additional expansion cabling needed for each model in a Staggered BUS topology.
Steps 1-6 route the signals from all UltraMatrix switches to Unit #1, KVMs 1 and 2. The next step is to properly route
all signals to the other KVM stations. Make sure all UltraMatrix switches have power on.
Connecting the remaining cables for all models depends on the KVM placement.
On the UM4 model, route the expansion cables from all Units to the Unit KVM 3 and 4 are going to be connected
(OUT 2 to IN 2). In the example shown in Figure 13, the expansion cables are connected from Unit #3 to #2, #2 to
#1, and #1 to #4 where KVMs 3 & 4 are located. (Refer to Table 1)
The UM8 model shown in Figure 14, routes all signals to: (Refer to Table 2)
Unit #1, KVMs 1 and 2 (OUT1 to IN1): Unit #4 to #3, #3 to #2, and #2 to #1.
Unit #2, KVMs 3 and 4 (OUT2 to IN2): Unit #1 to #4, #4 to #3, and #3 to #2.
Unit #3, KVMs 5 and 6 (OUT3 to IN3): Unit #2 to #1, #1 to #4, and #4 to #3.
Unit #4, KVMs 7 and 9 (OUT4 to IN4): Unit #3 to #2, #2 to #1, and #1 to #4.
The Staggered BUS topology for the UM16 model shown in Figure 15 routes all signals to: (Refer to Table 2)
Unit #1, KVMs 1-4 (OUT1/2 to IN1/2 Lower card from Unit #4 to #3, #3 to #2, and #2 to #1)
Unit #2, KVMs 5-8 (OUT3/4 to IN3/4 Lower card from Unit #1 to #4, #4 to #3, and #3 to #2)
Unit #3, KVMs 9-12 (OUT5/6 to IN5/6 Upper card from Unit #2 to #1, #1 to #4, and #4 to #3)
Unit #4, KVMs 13-16 (OUT7/8 to IN7/8 Upper card from Unit #3 to #2, #2 to #1, and #1 to #4)
These examples of a Staggered BUS are provided as a guide to show how flexible and versatile this topology can
be.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
21
Figure 13. UM4 Staggered BUS
Figure 14. UM8 Staggered BUS
Figure 15. UM16 Staggered BUS
22
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
CONFIGURATION MENUS
UltraMatrix
Menu Structure
Main Menu
System
Computer
System settings
Configure password
Starting computer number
Maximum computers
Keyboard settings
PC keyboard rate
PC Keyboard delay
Sun keyboard language
Appearance
Menu color scheme
Screen saver
Screen saver time
Background color
Text color
Position
Fadeout
Status
Computer name
Keyboard
Mouse
Language
System status
Information
Save
Menu language
selection
KVM
KVM name
Resolution
Start
User
Group
Configure group /
computer access
User
User name
Password
Profile
Profile
Profile name
Access
Mode
Share
Scan
Logout
Exit
Figure 16. Menu structure
Use only the numeric key above the keyboard for entering numbers.
The numeric keypad will not work for entering numbers.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
23
Menu System
Main Menu
UltraMatrix version MX22 Rose Electronics Copyright 1990-2002
Main Menu
Configure
System
Computer
KVM
User
Profile
Group
Language
Status
Save
Exit
Use up/down arrow keys
to choose selection
then press the Enter key
or the Escape key to exit
Configure password, box numbers, keyboard settings, appearance
Figure 17. Main configuration menu
Save all changes made. If not saved, changes will be lost when power is removed from a Unit.
The Main configuration menu is the starting point for the configuration menus. From this menu, you can configure
the system, computers, KVMs, Users, Profiles, Groups, and Languages. To display the “Main menu”, press and
release the left control [Ctrl] key, then the F12 key. Command characters following the press and release of the left
control [Ctrl] key, like the F12 key, must be entered within 2 seconds or the command is aborted. All numeric inputs
to the menu system must be done using the numeric keys above the keyboard. The numeric keypad cannot be used
for entering numbers. Keyboards that do not have separate page up and page down keys, the page up and page
down keys on the keypad can be used for scrolling through the menu pages. The main menu will display on top of a
currently connected computers video. If no computer is connected to supply the video, the display’s background is
black.
When you select (highlight) a menu section and press [Enter] that section’s menu will display, an input text box will
display for a new value, or a list of supported choices will display. Enter or select the information needed and press
[Enter]. To return to the previous page or abort an input, press the [Esc] key. All changes made to the menu system
are only temporary. They are in effect as long as power is applied to the Unit. Once power is removed, the changes
are aborted unless they have been saved. The text box at the bottom of the menu screen provides a brief
explanation of the menu option that is selected.
The following pages explain the UltraMatrix menus and the options available.
24
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Configure system
Configure system
System settings
Configure password
Starting computer number
Maximum computers
Keyboard settings
PC keyboard rate (char./sec)
PC keyboard delay
Sun keyboard language
Appearance
Menu color scheme
Screen saver
Screen saver time (seconds)
Background color
Text color
Position
Fadeout (seconds)
********
1
64
20
Fast
US
Night sky
Weaving
1800
Cyan
Black
X = 25
Y = 45
5
Password to configure unit
Figure 18. Configure system menu
Selecting “System” from the main menu displays the “Configure system”” menu. This menu allows you to configure
the System, KVM keyboard, and Appearance settings. Each “Configure system” section is explained below.
“System settings”
Configure password (Default: no password)
The “Configure password” selection is used to add a new or change an existing configuration password. This
password prevents unauthorized access to the configuration menus. Passwords are case sensitive, 8 characters
max.
To create or change a password, select “Configure password” and press [Enter]. An input box will display to enter
the password. Type in the password and press [Enter]. Whenever the menu system is called up, (Left Ctrl, F12) this
password must be entered to gain access to the configuration menus.
See Appendix G for instructions on resetting a forgotten configuration password.
Starting computer number (Default: 1)
The “Starting computer” number defines to the system the first CPU port number for a particular UltraMatrix switch
that is configured in an expanded topology.
Switch #1’s starting computer number is always 1.
Switch #2’s starting computer number is the total RS232 ports on Unit #1 times 4 + 1.
Switch #3’s starting computer number is the total RS232 ports on Unit #1 and Unit #2 times 4 + 1 and so forth.
To enter the “Starting computer” number, use the up/down arrow keys and select “Starting computer number” and
press [Enter]. An input box will display for a new starting computer number. Enter the new number and press [Enter].
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
25
Maximum computers (Default: 64)
The “Maximum computers” value is calculated by multiplying the number of RS232 ports on all switches by 4. This
value must be entered from KVM station #1 before all Units are connected in an expansion topology. When saved,
this value is propagated to all connected Units. To enter the “Maximum computers” value, select if and press [Enter].
An input box will display to enter the correct value. Type in the new value and press [Enter].
“Keyboard settings”
PC keyboard rate (chars/sec) (Default: 20)
This option adjusts the KVM keyboard action when you hold down a key to repeat a single character. Valid inputs
are 1-31.
PC keyboard delay (Default: Fast)
This option adjusts the delay between when a key is pressed and held and when it begins to send repeated
characters to the selected computer.
The options are:
Slow
Medium
Fast
Fastest
Sun keyboard language (Default: US)
Determines the response to a Sun computer’s query for the keyboard language type used. To change the Sun
keyboard language type, select it and press [Enter]. A selection box will display showing the supported Sun
language choices. Use the up/down arrow keys to select the desired language and press [Enter].
The Sun keyboard language choices are:
US
US-Unix
Francais
Dansk
Deutsch
Italiano
Nederlands
Norsk
Portugues
Espanol
Svenska/Suomea
Franco-Suisse
Schw-Deutsch
United Kingdom
Hankuko
Tai-oan
Nihongo
Canadienne
“Appearance settings”
Menu color scheme (Default: Night sky)
Sets the colors for the configuration menus. To change the color scheme, select “Menu color scheme” and press
[Enter]. A selection box will display showing the supported color schemes. Use the up/down arrow keys to select the
desired scheme and press [Enter].
The menu color schemes choices are:
Night Sky – cyan, magenta, white, and blue
Tuxedo – black, red, and white
Aquarium – yellow, magenta, blue, cyan, and white
Forest – green, black, cyan, and blue
26
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Screen saver (Default: Weaving)
A screen saver reduces monitor burn-in and adds an additional level of security. The screen saver automatically
activates when there is no keyboard or mouse activity for an adjustable period. To change the screen saver type,
select it from the menu and press [Enter]. A selection box will display showing the supported screen saver choices.
Use the up/down arrow keys to select the desired screen saver and press [Enter].
The screen saver choices are:
Black screen
Fireflies
Weaving
Bounce
Screen saver time (seconds) (Default: 1800 seconds)
Determines the period of keyboard or mouse inactivity before activating the screen saver. To change the screen
saver time, select it from the menu and press [Enter]. An input box will display to enter a new screen saver time.
Enter a new value from 1 to 9999 seconds and press [Enter].
Entering a value of 0 (zero) disables the screen saver.
Background color / Text color (Default: Background = Cyan / Text = Black)
This option sets the background or text colors for the connection status and computer select screens. Colors can be
one of eight solid or transparent colors. To change the background or text color, select it from the menu and press
[Enter]. The color selections will display showing the solid and transparent color choices. Use the arrow keys to
select the desired color and press [Enter].
The color choices are:
Black
Blue
Red
Magenta
Green
Cyan
Yellow
White
(Solid or
transparent)
Note: Do not set the background and text colors the same.
Position (Default: X = 25, y = 45)
This option adjusts the screen position of the connection status box. Once set, this position is maintained at all video
resolutions. To change the connection status box position, select it from the menu and press [Enter]. Use the arrow
keys to position the status box anywhere on the screen and press [Enter] when the desired position is reached.
Do not set the screen position off the visible screen area. This could cause rainbows or bars of shaded video.
Valid position ranges are:
Horizontal: 0 – 64, Vertical: 0 – 99
Fadeout (seconds) (Default: 5 seconds)
Sets the amount of time the connection status box displays.
Valid fadeout times are 0 – 255 seconds. A value of zero disables displaying the connection status box; a value of
255 will cause the connection status box to always be displayed. If the connection status box does not display when
switching to a computer, increase the fadeout time. Some monitors will not display the connection status box if the
fadeout time is less than the time it takes the monitor to sync to a new video signal. To change the fadeout time,
select it from the menu and press [Enter]. Enter a valid new time in seconds and press [Enter].
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
27
Configure computers
Configure computer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Computer name
Computer
1
Computer
2
Computer
3
Computer
4
Computer
5
Computer
6
Computer
7
Computer
8
Computer
9
Computer 10
Computer 11
Computer 12
Computer 13
Computer 14
Computer 15
Computer 16
Keyboard
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
PC2
Mouse
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
PS/2
Use page up and page down keys to configure more computers,
Name of computer, up to 16 characters
Figure 19. Configure computer menu
The “Configure computer” menu allows you to change each selected computers name, keyboard, and mouse types.
The left (untitled column) indicates the logical location (port) that the computer is connected to.
Computer name (Default: Computer x)
To change the computer name, select it from the menu and press [Enter]. An input box will display to enter a new
computer name. Type in the new name and press [Enter]. Names can be 16 characters in length, case sensitive.
Use the page up/down keys to show more computers. The page up/down functions displays in increments of 16 and
will only scroll to the “Maximum computers” setting.
Keyboard (Default: PC mode 2)
To change the keyboard type for a selected computer or configure the CPU port for a serial device, use the up/down
arrow keys to select the computer whose keyboard needs changing. Use the right arrow key to select the keyboard
field and press [Enter]. A selection box will display listing the supported keyboard types and serial support options.
Select the keyboard type or serial support needed for the selected computer and press [Enter]. The choices are:
PC1: Supports most IBM compatible PCs, PS/2 models, and PCs that do not use PC mode 2.
PC2: Supports most PCs.
®
PC3: Supports Unix workstations and servers, IBM RS/6000, SGI, HP700 or 9000 series, DEC Alpha , or others.
USB-PC: USB PC keyboard support.
USB-Sun: USB Sun keyboard support.
Sun: Supports Sun systems
Serial 9600,N,8,1: Serial support @ 9600 Baud rate
Serial 4800,N,8,1: Serial support @ 4800 Baud rate
Serial 2400,N,8,1: Serial support @ 2400 Baud rate
Serial 1200,N,8,1: Serial support @ 1200 Baud rate
Serial 600,N,8,1: Serial support @ 600 Baud rate
Serial 300,N,8,1: Serial support @ 300 Baud rate
Serial 110,N,8,1: Serial support @ 110 Baud rate
Serial 50,N,8,1: Serial support @ 50 Baud rate
28
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Mouse (Default: PS/2)
To change the mouse type for a selected computer, use the up/down arrow keys to select the computer whose
mouse needs changing. Use the right arrow keys to select the mouse field and press [Enter]. A selection box will
display listing the supported mouse types. Use the up/down arrow keys to select the correct mouse type for the
selected computer and press [Enter]. The supported mouse types are:
PS/2 - 6-pin mini-Din connector with 2 or 3 buttons
PS/2 wheel - incorporates a small wheel for special functions.
Serial 2-button - connects to a computer’s COM port.
Serial 3-button - connects to a computer’s COM port.
Note: If you set the mouse to PS/2 and the CPUs operating system is capable of supporting a wheel mouse, the
mouse type will automatically be changed to PS/2 wheel.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
29
Configure KVM
Configure KVM
ID
1
2
3
4
Bus
1
2
3
4
KVM
KVM
KVM
KVM
KVM
name
station
station
station
station
1
2
3
4
Resolution
640x480@60
640x480@60
640x480@60
640x480@60
Start
0
0
0
0
User
User 1
User 1
User 1
User 1
Name of keyboard-video-mouse station (KVM), up to 16 characters
Figure 20. Configure KVM menu
The “Configure KVM” menu allows you to change each selected KVMs name, resolution, start, and user parameters.
The ID column indicates the physical location (port) the KVM is connected to. The BUS column is the KVM video bus
number. These values are not user changeable.
KVM name (Default: KVM Station x)
To change the KVM name, select it from the menu and press [Enter]. An input box will display to enter a new KVM
name. Type in a new name and press [Enter]. KVM names can be 16 characters in length, case sensitive.
Resolution (Default: 640x480@60Hz)
Selects the resolution and scan rate of the on-screen display when no attached computer video is present. If a
computer video is shown, the detected video resolution from the connected computer is used.
To change the resolution for a selected KVM station, select the KVM station to change the resolution and using the
left arrow key, select the resolution field and press [Enter]. A list of supported resolutions will display. Select the new
resolution from the list and press [Enter]. The supported resolutions are:
640x480@60Hz
640x480@72Hz
640x480@75Hz
640x480@67Hz
832x624@75Hz
1152x900@66Hz
1152x900@76Hz
30
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Start (Default: 0)
Assigns the CPU port number the KVM station will connect to on start up and login. 0 = no connection. To change
the value, select it from the menu and press [Enter]. Type in the CPU port number the selected KVM station will
connect to upon start up or login and press [Enter].
User (Default: User 1, 2, 3, and 4
This field is used to assign a specific user to a KVM station. To change the user, first select the KVM station, then
select the user field and press [Enter]. A selection box will display a list of user names followed by “Login”. Select
the user to assign to the selected KVM station and press [Enter]. Use the page up/down keys to display more users.
If “Login” is selected, the KVM user must login with their user ID and assigned password to gain access to the KVM
station.
The configure user, profile, and group menus all tie together to provide access control to the computers. A group
defines which computers in the system can and cannot be accessed. This group is assigned to a profile name. The
profile defines how the computers (defined by the group) can be accessed. The profile is then assigned to a user or
users.
When a user logs on to a KVM station, their assigned profile is validated. This profile defines which group has been
assigned (which computers can be accessed), what mode the user can connect to the computers with (view, share,
control, private), the share time, scan time, and logout time.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
31
Configure user
Configure User
User name
User 1
User 2
User 3
User 4
User 5
User 6
User 7
User 8
User 9
User10
User11
User12
User13
User14
User15
User16
Password
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*******
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Profile
Profil 1
Profil 2
Profil 3
Profil 4
Profil 5
Profil 6
Profil 7
Profil 8
Profil 9
Profil10
Profil11
Profil12
Profil13
Profil14
Profil15
Profil16
Use page up and page down keys to configure more users
User login name, up to 8 characters
Figure 21. Configure user menu
The configure user menu is used to define a user name, assign an access password, and assign a specific profile to
the user. Duplicate names are acceptable, however, all persons using the same user name will have the same
access rights.
User name (Default: User x, where x = 1 to 80)
To change a user name, select it and press [Enter]. An input box will display. Type in a new user name and press
[Enter]. (8 characters max. case sensitive)
Password (Default: no password)
This field assigns a unique password to a selected user. Any KVM station that has “Login” enabled, the user must
enter their username and password to gain access to the KVM station. To assign or change a user password, select
the user, then the password field and press [Enter]. An input box will display. Type in a password for the selected
user and press [Enter]. Passwords can be up to 8 characters in length and are case sensitive.
Profile (Default: Profile x, where x = 1 to 80)
This field is used to assign an access profile to a selected user.
Profiles can be defined to limit the type of access to the computers. To change an assigned profile for a selected
user, first select the user, then select the profile to change and press [Enter]. A selection box will display listing the
profiles available. Select the profile to assign to the selected user and press [Enter]. Use the page up/down keys for
more profiles. Profiles are defined on the “Configure profile” menu.
32
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Configure Profile
Configure Profile
Name
Profil 1
Profil 2
Profil 3
Profil 4
Profil 5
Profil 6
Profil 7
Profil 8
Profil 9
Profil10
Profil11
Profil12
Profil13
Profil14
Profil15
Profil16
Access
Group 1
Group 2
Group 3
Group 4
Group 5
Group 6
Group 7
Group 8
Group 9
Group10
Group11
Group12
Group13
Group14
Group15
Group16
Mode
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
Scan
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
Logout
240
240
240
240
240
240
240
240
240
240
240
240
240
240
240
240
Use page up and page down keys to configure more profiles
Profile name, up to 8 characters
Figure 22. Configure profile menu
The configure profile menu is used to assign computer access levels, modes, share, scan and logout times.
Name (Default: Profil x, where x = 1 to 80)
The profile name can be changed to any name up to 8 characters in length. The name can be a specific user, a
group of users within a department, a business department, or any name that defines the profile. To change the
profile name, select the one to change and press [Enter]. An input box will display. Type in a new profile name and
press [Enter].
Access (Default: Group x, where x = 1 to 80)
This field is used to assign each profile to a group. To change the access for a selected profile, select the profile to
change then select the group to change and press [Enter]. A list of groups will display. Select the group that has
been set-up for the selected profile and press [Enter]. A group is set up on the configure group menu.
Mode (Default: Share)
Assigns 1 of 4 modes to a profile. To change the mode, select the profile to change the mode, then select the mode
to change and press [Enter]. A selection box will display. Select the mode needed and press [Enter]. The modes
are:
View – Profiles set to the view mode allow users to switch to any computer, but have no keyboard or mouse
control, only view privileges.
Share – Profiles set to the share mode allow users to take keyboard and mouse control of a computer on a first
come, first serve basis. Control of the computer is based on the time-out value entered in the share column.
Control – Profiles set to the control mode allow users to take exclusive control of a computer. No time-out value
is invoked. Other users that try to connect to the same computer can only view the video. They have no
keyboard or mouse control until the user with the control disconnects from the computer.
Private – This mode is the same as the control mode except other users cannot view the video or access the
computer.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
33
Share (Default: 2 seconds)
This feature allows other users to take keyboard and mouse control of a computer after a specific time of no
keyboard or mouse activity by a user. To change the Share time for a given profile, select the profile, then the Share
to change and press [Enter]. An input box will display. Type in a new share value in seconds and press [Enter].
Valid share values are 0 to 9999 seconds. The share value is only valid if the profile mode is share.
Scan (Default: 5 seconds)
When a user invokes the scan function, this feature sets the time the video is displayed before switching to the next
sequential computers video. To change the scan rate, select the profile, then the scan rate to change and press
[Enter]. An input box will display. Type in a new scan time and press [Enter]. Valid scan times are 0 to 9999. If the
video is not present during the scan mode, the scan value may be set to low and the monitor cannot synchronize to
the video fast enough to display it. This usually happens with a scan value of 4 or lower. If this problem occurs,
increase the scan value. 0 (zero) is a valid entry but not recommended.
Logout (Default: 240 minutes)
This setting disconnects and logs out a user after the set period of no keyboard or mouse activity. To change the
logout value, select the profile, then the logout time to change and press [Enter]. An input box will display. Type in a
new logout time and press [Enter]. Valid times are 0 to 9999 minutes. A value of 0 (zero) disables the automatic
logout function. If login is enabled for a KVM station, but the Logout time is set to zero, the user remains logged in
until they manually log out using the [Ctrl] L command. (See Table 3, keyboard commands)
34
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Configure Group
Configure Group
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
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+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
SPACE BAR adds/removes computer from group Enter renames group
Page up/down more computers + computer belongs to group
Figure 23. Configure group menu
The configure group menu allows you to assign a computer to one or more groups. Users that are assigned a profile
that contains a specific group name can only access the computers within that group. It they try to access a computer
that is not within the assigned group, the error “Not in access group” will display in the connect box. The left
computer column displays the computer names. To change a group name, select it and press [Enter].
This menu is an array of groups (x) and computers (y). Moving the arrow key to the right from one plus (+) to another
plus (+) for a selected computer name changes to the next group. A plus (+) means the computer belongs to that
group, a blank means the computer is not in that group and cannot be accessed by a user assigned to this group. To
change the group membership, select the group for a selected computer and press the space bar to toggle between
the two states, + or blank. Default: (All computers in all groups)
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
35
Configure language
UltraMatrix version MX22 Rose Electronics Copyright 1990-2002
Main Menu
Configure
System
Computer
KVM
User
Profile
Group
Language
Status
Save
Exit
English
Francais
Deutsch
Espanol
Italiano
Portugues
Use up/down arrow keys
to choose selection
then press the Enter key
or the Escape key to exit
Language which will be displayed on the screen
Figure 24. Configure language menu
Selecting “Language” from the “Main” menu displays a choice box with 6 different language options. Select the
language needed and press [Enter]. This changes all the menus and displayed information to that selected
language.
The language options are:
English
Francais
Deutsch
Espanol
Italiano
Portugues
36
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
System status
System status
Computers Power
1-4
5-8
9-12
13-16
17-20
21-24
25-28
29-32
33-36
37-40
41-44
15-48
19-52
53-56
57-60
61-64
Pos Ver
1 22
2 22
3 22
4 22
KVM
PC
PC
PC
Sun
CPU
1
2
3
4
User
User 1
User 2
User 3
User 4
Status
View mode
Share mode
Share mode
Share mode
No response
No response
No response
No response
No response
No response
No response
No response
No response
No response
No response
No response
Pos = Card position | Ver = Program version | KVM = PC/Sun/None
CPU power
= on
= off | Line color Good Disconnected Error
Figure 25. System status display
The system status display is a very powerful and useful tool when monitoring, expanding, troubleshooting, or
reconfiguring a system. The status screen displays reported information from all CPU cards in the system.
Computers
Indicates the CPU port numbers for a given CPU card. Highlighted computers are the total connected CPU ports in
the system.
Power
Each CPU card represents 4 CPU ports. These ports are represented by the four squares. The CPU ports are (Left
square to right square), CPU port 1, port 2, port 3, and port 4. (Green = CPU is on, Red = CPU is off)
Pos (Position)
Displays the slot where a CPU card in the system is installed for a given switch. Slot 1 is the bottom CPU card.
Ver (Version)
Displays the last three digits of the firmware main program version for the CPU card.
KVM
Indicates the type of keyboard and mouse detected if a KVM station is attached to this CPU card.
CPU
Displays the computer number currently selected by the KVM station.
User
Displays the users name that is currently accessing the system.
Status
Displays the most recent connect or disconnect status for the KVM station on this CPU card.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
37
Save menu
UltraMatrix version MX22 Rose Electronics Copyright 1990-2002
Main Menu
Configure
System
Computer
KVM
User
Profile
Group
Language
Status
Save
Exit
Boards to update =
Save configuration?
3
No
Yes
Use up/down arrow keys
to choose selection
then press the Enter key
or the Escape key to exit
Sends configuration to system and saves to flash memory
Figure 26. Save menu
When changes are made to any configuration, they must be saved in flash memory to insure that the changes will be
active after a power cycle. It is recommended that all users be logged off from all systems prior to saving any
configuration changes. To save the settings, select save and press [Enter]. The UltraMatrix will check and display
how many CPU cards in the system to update. This is the total number of CPU cards (RS232 ports) in the system
not counting the one the KVM station is connected to. (Total boards – 1)
A YES/NO selection box will display.
Choose “YES” to save the changes to flash memory on all powered-on UltraMatrix switches.
Choose “NO” for temporary or incorrect changes. The temporary settings will only be in effect as long as power is
applied to the Unit. Once power is cycled, unsaved changes, other than the starting computer number, are lost and
the previously saved configuration settings will be effective.
38
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
OPERATION
User operating instructions
The following instructions apply to all UltraMatrix switches.
This section explains the operating functions of the on-screen displays, the login procedure, connect procedure and
other commands needed to easily use the UltraMatrix switch and its capabilities.
To start using your UltraMatrix switch, you first need to become familiar with the keyboard commands. The available
keyboard commands are shown in Table 3. All keyboard commands start with an attention sequence by pressing
and releasing the left [Ctrl] key, then the additional command characters. The additional command characters must
be entered within two seconds of each other or the command is aborted.
Commands are not case sensitive and are shown in upper or lower case for clarity only. Do not use the [SHIFT] key
or the numeric keypad to enter any commands. [Ctrl] in Table 3’s, Key Sequence column is a press and release
function of the left [Ctrl] key.
Keyboard commands
Command
Key Sequence
Description
Main Menu
CPU List
Direct CPU
connect
Connect Back
Connect Down
Connect Up
[Ctrl] [F12]
[Ctrl] [Esc]
[Ctrl] n [Enter]
Displays main menu
Displays CPU selection list
Connects directly to the specific CPU number “n”.
[Ctrl] [Backspace]
[Ctrl] [Minus sign]
[Ctrl] [Plus sign]
Connects to the previous CPU
Connects to the previous CPU in a Group.
Connects to the next sequential CPU in a group
[Ctrl] D
[Ctrl] L
[Ctrl] Q
[Ctrl] R
Displays / Removes status box.
Logs user out if the KVM station is configured for user logins.
Disconnects the current CPU
Resets / enables keyboard and mouse; enables PS/2 mouse on connected
CPU
Sends a null byte to the CPU’s PS/2 mouse port. Use this command if the
PS/2 mouse gets “out of sync”.
Resets the currently selected NT or Unix computers PS/2 mouse. Also
switches the NT mouse driver to “wheel” mode.
KVM Status
Logout
Disconnect
Reset Keyboard/
mouse
Send Null Byte
[Ctrl] N
Reset Mouse (NT [Ctrl] O (not zero)
or Unix systems
only)
Start Scan
[Ctrl] S
Stop Scan
[Ctrl] X
Sequentially steps through all connected CPUs in a group.
Turns scan “Off”
Table 3. Keyboard commands
When you first start using a KVM station, it may require you to login. If the KVM station requires a login, the login
box, shown in Figure 27, will display. The login box appears when a Unit is powered on, when a user logs off, or
when a preset time interval passes with no keyboard or mouse activity. If a login is required, type in your User ID and
press [Enter]. (User ID is the user name defined on the configure user menu) If the user ID is validated, you can then
type in your password and press [Enter]. If the password is validated, the KVM station can be accessed. A user may
login with the same user ID and password at more than one KVM station. Both the User ID and password are case
sensitive.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
39
Login Control Room
User ID
Password
Figure 27. Login screen
Once you have access to a KVM station, you can switch to any of the connected computers provided your security
profile allows access to that computer. To connect to a computer, you can use the “Direct CPU Connect” keyboard
command or the “Computer select” menu.
(See Table 3)
To access the “Computer select” menu, press and release the left [Ctrl] key, then press the [Esc] key. The computer
select menu shown in Figure 28 will display. Use the up/down arrow keys and the page up/page down keys and
select the computer to switch to and press [Enter]. You will be immediately connected to that computer and a
connection status messages will display providing information about the connection between the KVM station and the
computer. Figure 19 show examples of the connection status messages that are displayed when connecting to a
computer.
Status Mail server
Connection successful
to NT server
Computer select menu
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Mail Server
NT Server 1
NT Server 2
NT Server 3
Inventory
Inventory
Sales domain
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
Computer
On Admin
8
9
10
11
12
13
14
15
16
Status Control Room 3
Connection failed
to Mail server
On Richard
Status Mail server
Disconnected
From payroll
On Sharon
Figure 28. Computer select menu
Figure 29. Connection status messages
When you are successfully connected to a computer, you can use that computer and all the functions and
applications associated with it from the KVM station. It is a good practice when your tasks on a computer are
complete to logout from the computer, especially if you are in the private mode. To Logout of a KVM station, press
and release the left control [Ctrl] key, then the “L” key. If the KVM station does not require a login, disconnect from
the computer when your tasks are complete by pressing and releasing the left control [Ctrl] key, then the “Q” key
40
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
SERIAL PORT
Serial port usage (RS232)
The following procedure for establishing a connection from your standalone computer or Notebook computer to the
UltraMatrix switch’s serial port uses Windows HyperTerminal™. Refer to your users manual if a different
communication program is being used.
To access an UltraMatrix serial port, the following items are required:
A serial cable (RJ12, 6-wire connector and an appropriate adapter for the computer's serial port). The serial
cable and adapter are provided with each switch (Rose part number KIT-ATRX)
A dedicated computer, Notebook computer with a serial port, or a display terminal. Using a display terminal will
allow you to configure the UltraMatrix switch, however, you will not be able to upgrade new versions of firmware.
The computer or Notebook must not be attached to any UltraMatrix switches in the system being upgraded.
A communications program such as Windows HyperTerminal.
Connecting the Serial Cable
Attach the serial cable from the RS232 port #1 on the UltraMatrix (bottom right RJ12 connector) to the COM port on
your computer. This COM port must be the same communication port HyperTerminal or your communication
software is configured for.
Setting up Windows HyperTerminal
(The following instructions are using Windows 95/98; the instructions may be different for other operating systems)
Start the Windows HyperTerminal program. The “New Connection” dialog box will display requesting a name for this
session. Enter a session name like “UM serial option” and click ‘OK”. Next, the “Connect To” dialog box will display.
Click on the “Connect Using” down arrow to display the connect options. Select the Direct Connect option for the
COM port you are using and click “OK”. The COMx properties dialog box will display. Using the drop-down selection
boxes, select the following values for each setting.
Bits per second; 9600.
Data bits; 8
Parity; None
Stop bits; 1
Flow Control; Hardware
Click “OK” when all values have been entered. The HyperTerminal dialog box will display and information can be
exchanged with the UltraMatrix switch properly. You can save this setup so the next time its needed, you can select
the ICON with the name you gave it and these settings will already be established.
Starting a serial communication session
Verify that “Connected” appears in the bottom left corner of the HyperTerminal window. If “Connected” is not present,
click on the “Call” icon. “Connected” should display in the bottom left corner.
Power on or cycle power on the UltraMatrix switch and press the spacebar when the message, “Hit the spacebar
within 5 seconds to get serial options menu” appears on your screen. The serial menu will appear after the diagnostic
check completes. If unrecognizable characters appear, the baud rate set on the UltraMatrix switches serial port and
the baud rate set on your computers COM port are not set to the same value. Disconnect from the UltraMatrix by
clicking on the “Disconnect” ICON. Change the baud rate on your terminal or computers communication program
from 9600 (set previously) to 57,600. Re-connect by clicking on the “Call” ICON. Cycle power on the UltraMatrix
switch, press the space bar, and the serial option menu will display and should be legible.
The serial menu (Figure 30) enables you to perform certain configuration settings and perform flash upgrades.
Following explains the serial menu options:
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
41
File
UM-HyperTerminal
Edit View Call
Transfer
Help
Serial options menu
1)
2)
3)
4)
5)
6)
7)
8)
Change starting computer number … 1
Change the serial port baud rate … 9600
Receive new main program or kernel from serial port (this card only)
Send this unit’s main program to other units
Send this unit’s kernel to other units
Reset configuration data to factory defaults (this card only)
Save changes made in 1 and 2 (this card only)
Exit (restart the unit)
Enter choice - - >
Connected 0:03:00
Auto detect
9600 8-N-1
Scroll
CAPS
NUv
Capture
Print echo
Figure 30. Serial menu
Serial menu options
Option 3, 4 and 5 are not available when using a display terminal.
Option 1. Change Starting Computer (From card #1 only)
Select this option to change the starting computer number. To change the current value press 1; a prompt will
display, as shown below. Type in the new starting computer number and press [Enter].
Enter the starting CPU number
The serial option menu will display again. Select Option 7 to save the new starting computer number to flash
memory. Cycle power on the UltraMatrix switch to distribute the new value to all the other CPU cards in this switch.
Option 2. Change the serial port baud rate
Select this option to change the baud rate on the serial ports of the UltraMatrix switch. The serial ports can be set to
either 9600 or 57,600 (bps). The option menu shows the current serial port setting. To change this from current
setting press 2. The message below will appear.
Baud rate changed to 9600 (or 57,600)
Set baud rate of your terminal to 9600 (or 57.600) and press return.
Make sure the terminal or computers communication program’s baud rate matches the new setting.
42
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
You must change or verify that the computer’s baud rate matches the UltraMatrix baud rate. If you are using
Windows HyperTerminal on your computer, first disconnect from the UltraMatrix switch by clicking on the
HyperTerminal disconnect ICON. Change the baud rate to match the UltraMatrix switch’s baud rate, then connect to
the UltraMatrix switch by clicking on the call ICON. Press [Enter] and the serial menu should display in the
HyperTerminal window.
Option 3. Receive new main program or kernel from serial port (This card only)
When new main or kernel programs are available, they can be obtained from Rose Electronics or downloaded from
our web site at www.rose.com. The diagnostic screen that is displayed when the UltraMatrix switch is first turned on
shows the Kernel and main program version that is presently installed.
You cannot update the flash memory using only a display terminal; you must use a standalone computer or
Notebook and the new main or kernel program saved on that computer. It is recommended that this procedure be
done on UltraMatrix #1, RS232 port #1. (Lower right RJ12 connector)
To load a flash upgrade file, type 3 in the Enter choice field of the serial options menu. The following message will
appear:
Waiting for file.........................
Send the program or kernel file from your computer to the UltraMatrix using ASCII text file protocol. From
HyperTerminal, click on “Transfer” and select “Send Text File”. The “Send Text File” dialog box will display. Enter the
file name of the updated firmware file into the File Name box and click “Open”. The file transfer function will start.
While the file is being sent, periods are sent to indicate the copying progress. Once the file has been sent, you will
see the message:
Receive successful
Flash programming.........................
Flash programming successful
After the flash memory is programmed, the serial menu will display.
Updating the firmware or kernel programs does not change any of the custom settings that have been made.
You may receive one of the following errors during the file transfer function: checksum error, record error, or data
error. These messages are followed by:
Receive failed
Try again Y/N
These error messages may be caused by any of the following items:
Corrupted firmware upgrade file.
Loose or defective RS232 cable.
RS232 protocol not configured correctly.
Bad transmit or receive levels.
Hardware problem on transmit or receive side.
Identify and correct the transmit problem and press “Y” and then [Enter] to try again and you can resend the file.
Press “N” and then [Enter] and the prompt "Hit enter to boot " appears. Press the [Enter] key to re-start the
UltraMatrix switches diagnostics with the firmware unchanged.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
43
Option 4. Send this Unit’s Main Program to other Units.
Option 5. Send this Unit’s Kernel to other Units.
The main program or kernel program updates (Option 3) only have to be done on one port. Make sure power to all
UltraMatrix switches is “ON” and they are all connected using the appropriate expansion cables.
Press 4 to send the main program to all other units, all other cards.
Press 5 to send the kernel program to all other cards.
The following messages will appear using either option 4 or option 5.
Boards to update - n
You are about to copy the firmware from this board to all other
boards in the system.
Are you sure? Y/N
Before responding Y, make sure that the “Boards to update” number in the message above agrees with the total
number of boards in the entire system minus 1. If the number does not agree, reply N, turn on the inactive UltraMatrix
Units, and press 4 or 5 again. When you reply Y, the following message appears:
Sending flash program code to system........................
When complete, the system returns you to the serial options menu. Wait at least 15 seconds before restarting the
UltraMatrix after choosing option 4 or 5 for the program to propagate to the other cards in the system.
Option 6. Reset to Factory Defaults (This CPU card only)
NOTE: Before resetting any CPU card to factory defaults, note the starting computer number listed on the Serial
menu, Option 1. When resetting a CPU card to factory defaults, this number will be set to one (1) and must be
changed back to the original value by using option 1 to change the starting computer number and then saved using
option 7. In an expanded system, there cannot be two different UltraMatrix switches in the system with the same
starting computer number.
Selecting option 6 restores the CPU card to its original factory configuration. The following message appears:
Flash programming . . . . . . . . . . . . . . . . . . . .
When the factory defaults have been restored, the following message is displayed:
Reset to default successful
The serial options menu is then displayed, indicating that this CPU board has been reset to the factory defaults.
Option 7. Save Changes
This option saves the configuration changes made in option 1 and 2 only to the CPU card where the serial cable is
attached. It is recommended that all users be logged off from all systems prior to saving any configuration changes.
To save the configuration changes, press 7, and the following message appears:
Flash programming . . . . . . . . . . . . . . . . . . .
When the flash memory is updated, the following message is displayed:
Configuration saved successfully
Option 8. Exit (Restart the Unit)
Selecting option 8 exits the serial option menu. The UltraMatrix switch will reinitialize and the diagnostic check will
run. After the diagnostic check finished, the Unit is ready to use with its new configurations. If there are more
configurations needed, hit the space bar within 5 seconds and the serial menu will be brought back up to use.
44
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Switching using the serial port
From any RS232 port on any switch, you can switch any KVM station in the system to any computer. Connect a
serial cable to the RS232 port on any UltraMatrix and to the COM port on the standalone computer. Start a
communication program like HyperTerminal and connect to the UltraMatrix by clicking on the “Call” ICON.
The input format to switch a KVM station to a computer is KnnnCxxxxS [Enter] where nnn is the KVM number of the
card desired (1 – 255) and xxxx is the computer number to switch to (1 – 1000). For example, you want to switch the
KVM station on CPU card #4 to computer #50; the command would be K4C50S [Enter]. The KVM station connected
on CPU card #4 would be switched to computer #50. The response on the screen would be K4C50Rx, where x is
one of the following status values
.
1 = View
2 = Share
3 = Control
4 = Private
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
45
SERIAL DEVICE SUPPORT
Serial device support
The serial device support feature is available on models with an OSD (on-screen-display) chip revision of O5.0 or
greater, firmware program MXP21B or greater, and kernel MXK20 or greater. If the chips, firmware, or kernel are not
the correct revision, they must be updated. The chips can be upgraded by purchasing an upgrade kit (consisting of
two chips). The firmware and kernel updates are free from out web site at www.rose.com.
The serial feature allows you to connect to a serial device such as the serial port on a Unix or Sun computer, a
communication device, or any device with a serial port. The serial device is connected to the DB25F CPU port on the
UltraMatrix with a serial cable (See Appendix C for serial cable part numbers). Any CPU port can be configured to be
a serial port. When you switch to that port, you are connected to the serial device and can access it as you normally
would.
To configure a CPU port for a serial application, call up the main menu (Ctrl – F12), and then select computer and
press [Enter]. From the configure computer menu, use the up/down arrow keys to select the desired computer to
configure for serial, then use the left arrow key and select the keyboard field for the selected computer and press
[Enter]. A selection box will display listing the supported choices. Use the up/down arrow keys and select the serial
baud rate to configure the CPU port for and press [Enter]. Save the changes to flash memory. Once saved, that
CPU port is configured for serial support.
(Computer 2 in Figure 31 is configured for serial support)
Configure computer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Computer name
Computer
1
Computer
2
Computer
3
Computer
4
Computer
5
Computer
6
Computer
7
Computer
8
Computer
9
Computer 10
Computer 11
Computer 12
Computer 13
Computer 14
Computer 15
Computer 16
Keyboard Mouse
PC2
PS/2
Serial 9600,N,8,1
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
PC2
PS/2
Use page up and page down keys to configure more computers,
Name of computer, up to 16 characters
Figure 31. Serial support
46
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
SERVICE
Service Information
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you
must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This
Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more
information.
When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up, configuring or operating your switch, consult the
appropriate sections of this manual. If, however, you require additional information or assistance, please contact the
Rose Electronics Technical Support Department at:
Phone: (281) 933-7673
E-Mail: TechSupport@rose.com
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose
Electronics Technical Support Department.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
47
SAFETY
Safety
This UltraMatrix switch has been tested for conformance to safety regulations and requirements, and has been
certified for international use. Like all electronic equipment, the UltraMatrix switch should be used with care. To
protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety
instructions.
Follow all instructions and warnings marked on this Unit.
Except where explained in this manual, do not attempt to service this Unit yourself.
Do not use this Unit near water.
Assure that the placement of this Unit is on a stable surface or rack mounted.
Provide proper ventilation and air circulation.
Keep power cord and connection cables clear of obstructions that might cause damage to them.
Use only power cords, power transformer and connection cables designed for this Unit.
Use only a grounded (three-wire) electrical outlet.
Keep objects that might damage this Unit and liquids that may spill, clear from this Unit. Liquids and foreign
objects might come in contact with voltage points that could create a risk of fire or electrical shock.
Operate this Unit only when the cover is in place.
Do not use liquid or aerosol cleaners to clean this Unit. Always unplug this Unit from its electrical outlet before
cleaning.
Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following
conditions occur:
The power cord or connection cables is damaged or frayed.
The Unit has been exposed to any liquids.
The Unit does not operate normally when all operating instructions have been followed.
The Unit has been dropped or the case has been damaged.
The Unit exhibits a distinct change in performance, indicating a need for service.
Safety and EMC Regulatory Statements
Safety Information
Documentation reference symbol. If the product is marked with this symbol, refer to the product
documentation to get more information about the product.
WARNING
CAUTION
A WARNING in the manual denotes a hazard that can cause injury or death.
A CAUTION in the manual denotes a hazard that
can damage equipment.
Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and
have taken appropriate steps.
Grounding
These are Safety Class I products and have protective earthing terminals. There must be an un-interruptible safety
earth ground from the main power source to the product’s input wiring terminals, power cord, or supplied power cord
set. Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been
restored.
Servicing
There are no user-serviceable parts inside these products. Only service-trained personnel must perform any
servicing, maintenance, or repair.
The user may adjust only items mentioned in this manual.
48
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Safety and EMC Regulatory Statements
Informations concernant la sécurité
Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à
la documentation du produit afin d’obtenir des informations plus détaillées.
WARNING
Dans la documentation, un WARNING indique un danger susceptible
d’entraîner des dommages corporels ou la mort.
CAUTION
Un texte de mise en garde intitulé indique un danger suscep-tible de causer des dommages à
‘équipement.
Ne continuez pas au-delà d’une rubrique WARNING ou CAUTION avant d’avoir bien compris les conditions
présentant un danger et pris les mesures appropriées.
Cet appareil est un produit de classe I et possède une borne de mise à la terre. La source d’alimentation principale
doit être munie d’une prise de terre de sécurité installée aux bornes du câblage d’entrée, sur le cordon d’alimentation
ou le cordon de raccordementfourni avec le produit. Lorsque cette protection semble avoir été endommagée,
débrancher le cordon d’alimentation jusqu’à ce que la mise à la terre ait été réparée.
Aucune pièce contenue à l’intérieur de ce produit ne peut être réparée par l’utilisateur.
Tout dépannage, réglage, entretien ou réparation devra être confié exclusivement à unpersonnel qualifié.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
49
TROUBLESHOOTING
Troubleshooting
Computer does not boot, keyboard or mouse error received
CPU cable is loose. Re-seat cable and hit F1 to continue or reboot computer.
Wrong cable plugged in. Keyboard and mouse cables reversed.
CPU cable is defective. Try using CPU cable from another computer. If problem goes away, cable is defective.
Port on UltraMatrix is defective. Try using another port on the UltraMatrix. If problem goes away, port is defective.
Port on computer is defective. Try plugging in keyboard or mouse directly. If problem remains, computer port is
defective. If computer power status LED not lit, fuse on motherboard may be blown.
Mouse driver does not load
If PS/2 type mouse, computer must be attached to the UltraMatrix or mouse at boot-up time in order for mouse to
be recognized by the computer. Reboot computer with the UltraMatrix powered on and a CPU cable attached.
Incompatible or old mouse driver being used. Update mouse driver.
Can't switch computer port from keyboard
Power to the UltraMatrix was removed for less than three seconds possibly causing keyboard to lock up. Detach
and reattach keyboard.
The mode of the keyboard does not match that of the computer. Issue the mode command, usually 1 for IBM
PS/2s, and 2 for all others. The default setting of the UltraMatrix is mode 2. Sometimes an incorrect mode will
confuse the computer or keyboard. This requires re-booting the computer or resetting the keyboard by
unplugging and plugging it back in.
If trying to reach a remote port, that port is busy. Try again later.
If trying to reach a remote port, the expansion cable is detached or the remote Unit is powered off.
Keyboard port or computer port cable detached.
Wrong or missing characters from those typed
The keyboard mode is incorrect; configure computer port for correct keyboard mode.
Can't access all functions of mouse
If Microsoft BallPoint mouse, get latest Microsoft mouse driver.
Mouse does not move
The UltraMatrix turned off after or not attached when computer booted or application began using mouse. Exit
and re-enter application using mouse or issue reset command.
PS/2 mouse was not attached when the UltraMatrix powered up or has been detached and reattached. Issue the
reset command.
PS/2 mouse gets out of sync
Reset the mouse by pressing and releasing the left Control Key, and then the R key.
Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse.
Get a later mouse driver that does not exhibit this problem.
Video fuzzy
Cable too long or wrong type. Verify that resolution and distance match Appendix I – Video Quality Chart
Upgrade cable if necessary.
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Video not synchronized or wrong color
Cable is loose. Re-seat cable.
Wrong computer (CPU) cable used. If you have a 9515, 9517, 9518, XGA mono or similar monitor you must use
special cables or adapters.
Cable is defective. Try using cable from another computer (CPU). If problem goes away, cable is defective.
Port on the UltraMatrix is defective. Try using another port on the UltraMatrix. If problem goes away, port is
defective.
Lower resolution video OK, but can't enter high resolution mode
Wrong CPU cable used. If you have a XGA, XGA-2, or other high-resolution video adapter, you should probably
be using the CAB-CX (or C1) cable to attach your computer and KVM station.
Driver has not been setup. Windows, OS/2, or other driver has not been configured for this resolution. Configure
the driver.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
51
APPENDICES
Appendix A. Initial factory default settings
Function
Setting
Default value
System
Password
Starting Computer Number
Maximum Computer
PC keyboard rate (chars/sec)
PC keyboard delay
Sun keyboard language
None
1
64
20
Fast
US
Menu Color Scheme
Screen saver
Screen saver time (seconds)
Background color
Text color
Fadeout
Night sky
Weaving
1200 seconds
Cyan
Black
5 seconds
Computer name
Keyboard
Mouse
Name
Resolution
Start
User
Computer x
PC (mode 2)
PS/2
KVM Station x (x = 1 – 4)
640x480@60Hz
0
N/A (from user menu)
User name
Password
Profile
Name
Access
Mode
User x (x = 1 – 80)
None
N/A (from profile menu)
Profil x (x = 1 – 80)
N/A (from group menu)
Share
Share
Scan
Logout
Name
Assignment
(Type)
2 seconds
5 seconds
240 minutes
Group x (x = 1 – 80)
All computers to all groups
US
Computer
KVM
User
Profile
Group
Language
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Appendix B. General specifications
Specification
UM4
(4/8/16 CPU Ports)
Dimensions
(W x D x H)
16.7 x 7.0 x 5.25 in.
42.4 x 17.8 x 13.3 cm.
UM8
(4/8/16 CPU Ports)
16.7 x 7.0 x 5.25 in.
42.4 x 17.8 x 13.3 cm.
Weight*
Power
Connectors
14lb. / 6.4kg.
90 – 240 VAC / 45 Watts
Power: IEC 320
CPU/KVM: DB25F
Expansion: DB15M/F
RS232: RJ12-6 conductor
100 MHz.
Accepts HV, composite, and
sync-on-green
Electro galvanized steel,
black powder coated
Lighted power On/Off switch
14lb. / 6.4 kg.
90 – 240 VAC / 45 Watts
Power: IEC 320
CPU/KVM: DB25F
Expansion: HD15M/F
RS232: RJ12-6 conductor
250 MHz.
Accepts HV, composite, and
sync-on-green
Electro galvanized steel,
black powder coated
Lighted power On/Off switch
17lb. / 7.7 kg.
90 – 240 VAC / 60 Watts
Power: IEC 320
CPU/KVM: DB25F
Expansion: HD15M/F
RS232: RJ12-6 conductor
250 MHz.
Accepts HV, composite, and
sync-on-green
Electro galvanized steel,
black powder coated
Lighted power On/Off switch
0°C – 45°C, 5% – 80% RH
32°F – 113°F
UL, cUL, TUV, CE
0°C – 45°C, 5% – 80% RH
32°F – 113°F
UL, cUL, TUV, CE
0 – 45°C, 5% – 80% RH
32°F – 113°F
UL, cUL, TUV, CE
Video bandwidth
Video sync
Chassis
Controls
Environmental
Approvals
UM16
(4/8/16 CPU Ports)
16.7 x 7.0 x 7.0 in.
42.4 x 17.8 x 17.8 cm.
* Fully populated chassis
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
53
Appendix C. Parts and cables
KVM Cables
Part number
Description
CAB-CX0606Mnnn
Coax – VGA/PS2 Kybd/Mouse
CAB-ZX0606Mnnn
Standard – VGA/PS2 Kybd/Mouse
CAB-CXV0800Mnnn
Coax – Sun Video/Kybd-mouse / HD15/MD8
CAB-SBX0800Mnnn
Coax – Sun Video/Kybd-mouse / 13W3/MD8
CAB-1V0400Mnnn
VGA HD15 MAC ADB KM
CAB-V0400Mnnn
Standard – Apple Video/Kybd/Mouse
CAB-XAV0400Mnnn
Coax – Apple video/Kybd/Mouse
CPU Cables
CAB-X0606Cnnn
Coax – VGA/PS2 Kybd/Mouse
CAB-X0606Cnnn
Standard – VGA/PS2 Kybd/Mouse
CAB-X0606Cnnn/AT
Coax – VGA/AT Kybd/Serial mouse
CAB-X0509Cnnn
Standard – VGA/AT Kybd/Serial mouse
CAB-XV800Cnnn
Coax – Sun Video/Kybd-mouse / HD15/MD8
CAB-CX0800Cnnn
Coax – Sun Video/Kybd-mouse / 13W3/MD8
CAB-1V0400Cnnn*
Coax – VGA HD15/MAC ADB Kybd/mouse
CAB-XAV0400Cnnn*
Coax – Apple video(DB15)/ADB Kybd/mouse
CAB-V0400Cnnn*
Standard – Apple video/Kybd/mouse
CAB-SDTD25FCnnn
Serial to DTE equipment w/DB25F
CAB-SDTD9FCnnn
Serial to DTE equipment w/DB9F
CAB-SDCD9MCnnn
Serial to DTE equipment w/DB9M
CAB-SDCD25MCnnn
Serial to DTE equipment w/DB25M
CAB-SSNMD8MCnnn
Serial to Sun serial port w/MD8M
ACC-CIRX/45
RJ45F to DB25 CPU Port / Cisco switch
CAB-CXUSBCnnn
Coax-VGA HD15/USB kybd & mouse
CAB-XUMXnnn
Bus expansion cable (Molded version – 4X model)
CAB-CXUMHnnn
Bus expansion cable (Molded version – 8X / 16X model)
CAB-MXnnn
Bus expansion cable (4X model)
CAB-UMHnnn
Bus expansion cable (8X / 16X model)
CAB-H15FD15M / H15MD15F
Bus expansion cable (HD15 to DB15)
CNV-ACPS
Translator-Mac ADB to PS/2 KM
Rack Mount Kits
RM-UM4 -19 / 23 / 24
19 / 23 / 24 in. – (4X and 8X models)
RM-M16 - 19 / 23 / 24
19 / 23 / 24 in. – (16X model)
nnn = length in feet
* Requires Rose translator – CNV-MACPS
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Appendix D. Status Connect / Failure Reason Summary
Reason
Can’t Find Computer
Computer is Private
No Response
Not in Access Group
Out of Range
Queue Full
Unknown Computer
Unknown Reason
Description
Action
Unable to communicate to the
Change invalid starting computer number,
computer that’s being connected to. incorrect expansion cable placement or power up
expansion Unit.
Another user is connected in private Wait for the private user to disconnect and retry
mode.
the connect request.
Communications error.
Cycle power to the UltraMatrix switch where the
CPU is attached.
A user profile specifies a group
Connect to another computer, use another
without access to this computer.
group, or include the computer in the user’s
group.
Attempt to connect to a computer
Connect to a computer with a lower number than
with a number greater than the
the maximum or reconfigure all Units with a
maximum computer parameter.
higher maximum computer number.
The Maximum number of KVM
Wait until a user disconnects from the CPU
stations is already connected to the
CPU
Change request to another computer number.
Attempt to connect to a computer
number greater than the Maximum
computer number
Internal error occurred during
Cycle power on all Units affected.
connect/disconnect.
Appendix E. Disconnect Status Reasons
Reason
Description
No Response
Disconnect communication error.
Private Mode Cancel
User disconnected from computer
because another user has
connected in Private Mode.
Keyboard or mouse has not been
used for the period specified in the
logout configuration parameter.
Internal error occurred during
disconnect process.
Timed Out
Unknown Computer
Action
Cycle power on the Unit where the CPU being
connected is attached.
Wait for the private mode user to disconnect and
reconnect to the computer.
Re-connect to the CPU.
Cycle power on one or more Units
Unknown Reason
Internal error occurred during
disconnect process.
User Request
A logout [CTRL]-L or disconnect
None
[CTRL]-Q command disconnected a
user.
A KVM station on another Unit and Wait for the other user to complete or connect to
the computer in private mode.
the same slot number is using this
station’s video path. The computer
disconnects to avoid multiple video
signals on the path.
Video Path Cancel
Cycle power on one or more Units.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
55
Appendix F. KVM placement / conflicts
In an expanded system with multiple UltraMatrix switches, no user conflicts will occur provided the KVM stations are
on different KVM ports. That is one KVM station on KVM port #1, and one on KVM port #2, one on KVM port #3 and
one on KVM port #4.
It is possible, in an expanded system with multiple UltraMatrix switches, to connect additional KVM stations to the
system. This allows more users access to the computers.
When doing this, all users on the same KVM port must share the same video path from switch to switch. (KVM port
#1 on UltraMatrix #1 and KVM port #1 on UltraMatrix #3) As long as all KVM # 1 users only connect to the
computers that are attached to their local UltraMatrix, they can operate with no conflicts. If a user on KVM #1
connects to a computer on a different UltraMatrix switch, the KVM #1 user on that UltraMatrix will be disconnected
and the error message
“Video path canceled” will appear.
KVM's 2, 3, and 4 do not have the option of more than one concurrent user as does KVM 1. If a second KVM 2, 3, or
4 tries to access the system all other KVM's of the same number will be disconnected. If they try to re-connect, they
will simply cause the other KVM user to be disconnected.
Appendix G. Password jumper
If the configuration password is ever forgotten, the UltraMatrix switch has a special “Password” reset jumper on the
CPU card. This jumper is labeled JP31 on all models. To use this jumper to bypass the password, perform the
following:
1. Turn off the UltraMatrix switch and remove the top cover.
2. Install a jumper on JP31 to short the two terminals.
The login requirement will be bypassed and you will be granted access. This does not delete the password, only
bypasses the function.
3. Power on the UltraMatrix with the jumper in place.
4. Call up the main menu; select “System” and press [Enter].
5. Select “Configure password” from the configure system menu and press [Enter].
6. Enter a new configuration password and press [Enter].
7. Save the new configuration password from the “Main Menu”.
8. With the new password saved, turn off the UltraMatrix switch.
9. Remove the jumper on JP31.
10. Re-install the top cover.
11. Turn the UltraMatrix on. The UltraMatrix switch will boot up and the new password will be effective.
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Appendix H. Diagnostic check / error messages
The power on diagnostic screen that appears when the UltraMatrix switch is first turned on, checks the switch and
provides the information shown on the screen.
Welcome to UltraMatrix
Power on diagnostic
Kernel version
Overlay version
Kernel program
Static ram
Hardware type
Configuration
Board number
Communication ID
Local CPU ports
Program version
Main program
PC keyboard detected
PS2 mouse detected
Diagnostic
KX20
O51R
Good
Good
MP16
Good
1
1
16
MX22
Good
Description
Kernel version
Overlay version
Kernel program
Indicates the version ID of the kernel program.
Indicates the version ID of the firmware of the on-screen display board.
Reports the checksum calculation results of the kernel program. Any results other than
GOOD terminates the diagnostic sequence, indicating a hardware failure.
Reports the results of the static memory check. Any results other than GOOD terminates
the diagnostic sequence, indicating a hardware failure.
Reports the UltraMatrix hardware type (PC or Multi-platform)
Static ram
Hardware type
Configuration
Reports the results of checksum calculations of configuration memory. Any results other
than GOOD terminates the diagnostic sequence, indicating a hardware failure.
Board number
Indicates Unit slot number (1-4) of the KVM or serial port where the diagnostics are reported.
Communication ID Indicates network board number (1-256) of the KVM or serial port where the diagnostics are
reported.
Communication
Reports results of communications test among all the boards in the network.
Local CPU ports
Reports the number of CPU ports detected in this Unit.
Program version
Main program
PC Keyboard
detected
PS2 mouse
detected
Reports revision ID of the main program.
Reports results of checksum calculation of main program memory. Any results other than
GOOD terminates the diagnostic sequence, indicating a hardware failure.
Displays the keyboard type detected at the KVM station where the diagnostics are reported.
Displays the mouse type detected at the KVM station where the diagnostics are reported.
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
57
Kernel halt error messages
Message
Description
BAD Address = nn Kernel memory is corrupt, hardware failure.
Resetting to factory A memory error is detected during a read from configuration memory. This also
defaults
indicates a hardware failure, but the system may continue to initialize successfully.
The configuration from another Unit should be saved to this Unit as soon as
possible.
Unit Halted
Kernel is bad, load
new kernel through
serial port.
Checksum error
A major error has forced the kernel to stop processing. The UltraMatrix waits to
receive a kernel or main firmware file from the bottom board’s serial port using the
serial parameters: 9600, N, 8, 1. Connect the serial cable supplied with the
UltraMatrix as described in the Serial Port section, start a terminal emulator and
transfer the file using an ASCII file transfer protocol.
The UltraMatrix waits to receive a kernel or main firmware file from the bottom
board’s serial port using the serial parameters: 9600, N, 8, 1. Connect the serial
cable supplied with the UltraMatrix as described in the Serial Port Section, start a
terminal emulator and transfer the file using an ASCII file transfer protocol.
The kernel writes this message at power up when a memory error is detected
during a read from program memory.
Appendix I. Rack mount
The optional rack mount kit includes the following items:
Two black anodized mounting brackets.
Four 6 - 32 x 3/8” flat head mounting screws.
To rack mount your Ultramatrix switch, attach the two rack mounting brackets to your Unit with the short flange
against the Unit using the four screws provided. Secure the mounting brackets to the rack using the appropriate size
bolts, nuts and lock washers. Using hardware other than that provided could cause damage to the electronics and/or
result in loss of mounting integrity. Do not over tighten the screws used to mount the Unit to the mounting brackets.
The following general guidelines should be observed when installing your Unit into a rack.
a).
b).
c).
d).
e).
The UltraMatrix is designed to work in an ambient temperature of 0ο C to 45ο C (32ο F – 113ο F).
Do not block power supply vents or otherwise restrict airflow when rack-mounting this Unit.
Mechanical loading of the rack should be considered to prevent instability and possible tipping over.
Tighten all connectors securely and provide adequate strain relief for all cables.
Provide a grounded power source to all Units. Pay special attention to overall branch circuit load ratings before
connecting equipment to this source. Overloaded circuits are potential fire hazards and can cause equipment
failures or poor performance.
Appendix J. Rack mount illustration
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ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
Appendix K. Video distance table
The limitation on driving distance is usually due to the quality of the video. The table below shows the distances,
resolution and quality of video that can be expected. Letters shows the cable type, and a number that refers to the
quality of the video, as described below. Rose Electronics does not recommend systems where the video quality is 1
or 2. There are further capabilities, not listed here, that will send the higher resolution video longer distances.
Please contact Rose Electronics technical support for more details.
Video distance capability
Resolution
@ 75Hz
640x480
800X600
1024x768
1280x1024
1600x1200
W
Z
C
5’
10’
20’
35’
50’
75’
100’ 150’ 200’
W4
W4
W3
Z4
Z4
Z4
Z3
C4
C4
C4
C4
C4
C4
C4
C3
C3
W4
W4
W3
Z4
Z4
Z4
Z3
C4
C4
C4
C4
C4
C4
C4
C3
C3
W3
W3
W3
Z4
Z4
Z4
Z3
C4
C4
C4
C4
C4
C4
C3
C3
C2
W2
W2
Z4
Z3
Z3
Z3
C4
C4
C4
C3
C3
C3
C2
C2
C2
Z3
Z3
Z2
C4
C3
C3
C3
C3
C2
C2
C2
C1
Wire cabling
Micro coax cabling
Mini coax cabling
4 Perfect or near perfect unable to easily detect defects in screen.
3 Very acceptable; images clear; small reflections around lettering
depending upon color; if you examine the screen closely you will
find defects.
2 Acceptable; slightly fuzzy images; readable text, acceptable for
casual use, prolonged viewing will cause eye fatigue.
1 Unusable; images smeared; text not easily readable
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
59
NOTES
60
ULTRAMATRIX “UMX” SERIES INSTALLATION AND OPERATIONS MANUAL
10707 Stancliff Road
Houston, Texas 77099
Phone: (281) 933-7673
WWW.ROSE.COM
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