QUICK START GUIDE RegisterÊ yourÊ MBR1200Ê FailsafeÊ GigabitÊ BroadbandÊ NÊ Router! MBR1200 Failsafe Gigabit Broadband N Router ~ YOU WILL RECEIVE ~ FREE Technical Support New Product Information FREE Firmware Upgrades Special Offers & Promotions cradlepoint.com/register with VPN Support What’s Included In The Box • Failsafe Gigabit Broadband N Router • Ethernet Cable • Power Adapter • Mounting Hardware • Quick Start Guide • Accessory Guide all::connected BUSINESS SERIES Wireless Setup using a Mobile Broadband (cellular) Data Modem/s* Wired Connection using Cable/DSL Internet Service Connect power and insert one end of your Ethernet cable to the WAN port. Insert the other end of the Ethernet cable into your ICable or DSL modem. It may take a minute or two for the MBR1200 to initialize. Open your web browser. You can now access the Internet. Connect the Power Supply and insert your ExpressCard, PC Card, or USB modem/s. Then, simply establish a wireless internet connection as shown below. Note: CradlePoint recommends that WiFi security be setup at this point. See the “Setting WiFi security on your CradlePoint Router” section of this guide. PC Card Cable or DSL Modem PC Card USB Power Supply ExpressCard USB USB Optional Modem Security Enclosure ExpressCard Ethernet Cable USB Power Supply *Only one Mobile Broadband Modem is required to operate the MBR1200 as a basic wireless network. Mobile Broadband Modem not included. See your Mobile Broadband Service Provider for details. USB For Failover/Failback Functionality, you must have an Active Data Modem attached to the MBR1200. Establishing a Wireless Internet Connection 1) Find Your MBR1200 Windows XP Open your computer’s WIRELESS NETWORK CONNECTION to associate with the router’s Wireless Access Point. This is typically completed by opening VIEW AVAILABLE NETWORKS window. After you have highlighted the MBR1200-xxx, click CONNECT. FAILOVER / FAILBACK Windows Vista Open CONNECT TO A NETWORK by clicking the Start button, and then click CONNECT TO. You'll see a list of the wireless networks currently available. Click on the MBR1200-xxx network, and then click CONNECT. Mac Open your wireless connection list by clicking the AIRPORT wireless icon on your menu bar. Click the MBR1200-xxx. In order to utilize of the Failover/Failback features of your MBR1200, you must establish one of these two scenarios: 1) Connect two different active data modems (USB, ExpressCard, or PC Card) from two separate carriers to the MBR1200. 2) Connect an active LAN/WAN connection and one active data modem to the MBR1200. If your primary service is disrupted, the MBR1200 will find the next available connection (Failover), keeping you connected to the internet. MBR1200-xxx MBR1200-xxx MBR1200-xxx Once your primary service is re-established, it will return (Failback) to that connection. Port Diagram 2) Connect To the Internet 40 mm 1) Using either a Windows or Mac platform, open a browser window. A default CradlePoint page will appear asking for a password. 2) The password is the last six digits of the MAC address shown on the box label and on the bottom of the router. This is a unique number identifying your router. Note: CradlePoint recommends that WiFi security be setup at this point. See the “Setting WiFi Security on your CradlePoint Router” section of this guide 230 mm 3) Once you have correctly entered your password, click “OK”. You can now access the Internet. 130 mm WiFi Antenna Ports PC Card Slot 4 LAN Ports WiFi On/Off Configurable to WAN USB 2.0 WAN Port ExpressCard Lock Reset ExpressCard Slot USB 2.0 USB 2.0 Power On/Off Status Indicators WPS Button Modem Signal Strength LEFT SIDE Power Port RIGHT SIDE TECHNICAL INFORMATION FOR THE MBR1200 Setting WiFi Security on your CradlePoint Router WiFi security is highly recommended by CradlePoint. WiFi Security is separate from the User Login Page. Setting “WiFi Security” on your router prevents users from connecting their computers to your router unless they have your wireless security password. 6) One option to establish network security is by selecting REQUIRE USER LOG-IN. By using this setting, you will force every user of the router to log-in using the User Login Password (Set in a separate location in the User Interface). By turning OFF the Require User Log-In, you will still be able to secure your network using the settings below. Follow The Steps Below To Set The WiFi Security: 7) The next option is to select an appropriate LEVEL OF WIFI SECURITY. This will allow you to create an encrypted security key for your network based on the security mode you select. Choose the security mode that best fits your needs: GOOD for WEP, BETTER for WPA and BEST for WPA2. (Make sure your PC or other devices support the mode you choose.) Choose a personalized SECURITY PASSWORD. This password will be used to re-connect your devices to the router once the security settings have been changed. Click NEXT 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Enter your DEFAULT ADMINISTRATIVE PASSWORD. This password is the last six digits of the MAC address found on the label on the bottom of your router. 3) You will see a summary of the upcoming Setup Wizard Steps, click NEXT. 9) Record the setup information shown on the final summary page, then click CONNECT. This will save your new settings and apply them to your router. If you are using WiFi, you will need to re-connect to the router using the password you’ve just established in step 7. 4) The default Administrative password should appear. Select your TIME ZONE, click NEXT. You’ve now secured your CradlePoint router from unintended WiFi access. Your USB Modem or Phone Does Not Work With the Router You are Connected to the Router but Cannot Connect to the Internet 2) Once you are connected, click on the BASIC tab, click SETUP WIZARD, click NEXT. 1) If your USB data modem or phone is not working with the router, check the list of supported devices to ensure you are using a supported device and carrier. The device you’re using must be supported on the carrier network providing your cellular service or it’s considered an unsupported device, even if it is supported on another carrier’s network. CradlePoint’s supported device list changes regularly. We update our supported device list after a device is certified and approved. If the device you have is NOT on the list, that means we do not support it at this time. The SUPPORTED DEVICE list can be found at: cradlepoint.com/support/MBR1200 2) Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a connection through the router. If your USB Modem has not been updated recently, it is recommended that you do so if it is having trouble connecting to the MBR1200. Simply insert your USB data modem into your PC and using the software provided by your cellular carrier, access the Internet. Follow the directions provided to complete the update. Once you have updated your USB data modem, reconnect the cellular device to your CradlePoint router and connect to the Internet. If, after following the above directions, you are still unable to access the Internet, contact CradlePoint Technical Support for further assistance. The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED STATUS definitions below: The MBR1200 must be powered using an approved power adapter. Green The MBR1200 is powered on. No Light The MBR1200 is not connected to power. Check that the unit is connected to an outlet. When your MBR1200 is up and running, it creates a shareable wireless signal (WLAN). Green The Wireless LAN is active and available to share. No Light The Wireless LAN is not active. You may connect the MBR1200 via an Ethernet cable to your Cable or DSL Modem. Green Connected to an active Ethernet Connection. No Light Not connected to Ethernet, the connection is not configured correctly, or Cable or DSL modem is not configured correctly (or turned on). The MBR1200 works with USB, ExpressCard, or PC Card Mobile Broadband Modems with active data plans. Green Data connection has been established with your cellular network. No Light Cellular network is unavailable or connection is still in progress. Standard connection time is 15-30 seconds. If the USB Data Modem LEDs are not illuminated, your modem is not connected and online. You may need to update firmware. Refer to “Your USB Modem or Phone Does Not Work With The Router.” If, after updating, you are still not online, call CradlePoint Technical Support for further assistance. My WiFi-enabled Devices Can’t Get Past The Login Page I Need To Update My Firmware Some electronic devices may experience problems handling the Internet Access User Login setting. Devices that commonly have trouble are, but not limited to: • Wireless Printers • iPod Touch • most WiFi-enabled Video Game Systems • iPhone • most WiFi-enabled Devices that are not PCs or Macs • Wireless VoIP Phones To support the latest features, modems, and phones, follow the directions below: 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Select the TOOLS tab on the top navigation, then the FIRMWARE menu on the left. 3) Select ONE-BUTTON FIRMWARE UPDATE for easy firmware updates. To Allow These Devices Access, follow the instructions below to disable the user login. 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Go to the TOOLS tab on the top navigation, then the USER LOGIN menu on the left panel. 3) Uncheck the REQUIRE USER LOGIN check box. 4) Scroll to the top of the page and click SAVE THE SETTINGS, which will save and reboot the router with your new configuration. Note: Because the User Login page adds security and access control to others connected to your router, you may need to enable additional security features such as WEP, WPA, or MAC Address Filtering (if you are not already doing so) when turning off the User Login Page. See the “Setting WiFi Security on your CradlePoint Router” section of this guide for details. If you experience problems, you can also install the firmware manually. 1) Download the new firmware by going to cradlepoint.com/support/MBR1200. 2) Select the TOOLS tab on the top navigation, then the FIRMWARE menu on the left. 3) In the FIRMWARE UPGRADE section, click BROWSE. 4) Browse for the new firmware file you downloaded in Step 1 and click OPEN. 5) Click the UPLOAD button. The upgrade process can take a minute or two. DO NOT TURN OFF OR UNPLUG THE DEVICE WHILE IT IS UPGRADING! Regulatory Information StillÊ HaveÊ Questions?? visit cradlepoint.com/knowledge-base or EMAIL firstname.lastname@example.org This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. This device must accept any interference received, including interference that may cause undesired operation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. Changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product. Radio Frequency Interference Requirement - Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warranty Information CHAT cradlepoint.com/content/chat-support CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchases (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion. CALL (208) 424-5054 Option #2 Monday-Friday 7:00am to 7:00pm MST Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to CradlePoint, Inc.’s existing return policy.
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