Brother FAX-2820 Fax Machine User's Guide

USER’S GUIDE

FAX-2820

FAX-2920

MFC-7225N

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: FAX-2820, FAX-2920 and MFC-7225N

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number can be displayed on the LCD screen

(Menu/Set, 4, 1 (FAX-2820 and FAX-2920) or Menu/Set, 6,

1 (MFC-7225N)). Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

Register your product on-line at http://www.brother.com/registration

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your product should you lose your receipt; and

■

may support an insurance claim by you in the event of product loss covered by insurance.

©1996-2005 Brother Industries, Ltd.

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH

THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

i

ii

Safety precautions

We use the following icons throughout this User’s Guide.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Improper Setup icons alerts you to devices and operations that are not compatible with the machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

To use the machine safely

Please keep these instructions for later reference and read them before attempting any maintenance.

Note

(For FAX-2820) If there are faxes in the machine's memory, you need to print them or save them

before you turn off the power and unplug the machine. (To print the faxes in the memory, see

Printing a fax from the memory on page 4-4. To save the faxes in memory, see Forwarding faxes

to another fax machine on page 11-5.)

WARNING

There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

iii

iv

WARNING

After you use the machine, some internal parts are extremely HOT!

To prevent injures, be careful not to put your fingers in the area shown in the illustration.

The fuser unit is marked with a caution label. Please do not remove or damage the label.

■

Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

■

This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must disconnect the power cord from the electrical socket to shut off the power completely.

Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Quick Reference Guide

Sending Faxes

Automatic Transmission

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Enter the fax number using One-Touch,

Speed-Dial, Search or the dial pad.

4

Press Start.

Storing numbers

Storing One-Touch Dial numbers

1

Press Menu/Set, 2, 3, 1.

2

Press the One-Touch key where you want to store the number.

Note

FAX-2820 and FAX-2920 only:

To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.

3

Enter the number (up to 20 digits).

Press Menu/Set.

4

Enter the name up to 15 characters (or leave it blank).

Press Menu/Set.

5

Press Stop/Exit.

Storing Speed-Dial numbers

1

Press Menu/Set, 2, 3, 2.

2

Using the dial pad, enter a three-digit

Speed-Dial location number (001 - 200).

Press Menu/Set.

3

Enter the number (up to 20 digits).

Press Menu/Set.

4

Enter the name up to 15 characters (or leave it blank).

Press Menu/Set.

5

Press Stop/Exit.

Dialling operations

One-Touch Dialling / Speed-Dialling

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press the One-Touch key of the number you want to call.

Note

FAX-2820 and FAX-2920 only:

To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.

—OR—

Press Search/Speed Dial, press #.

Press the three-digit Speed-Dial number.

4

Press Start.

v

Using Search

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Search/Speed Dial, and then enter the first letter of the name you’re looking for.

4

Press or to search the memory.

5

Press Start.

Making copies

Single copy

1

Press green.

2

Load your document.

3

Press Start.

Sorting copies using the ADF

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Stack/Sort

.

Press Menu/Set.

5

Press

▲

or

▼

to select

Sort

.

Press Menu/Set.

6

Press Start.

vi

Table of Contents

1

Introduction

Using this Guide ..................................................................................................1-1

Choosing a location .............................................................................................1-2

How to access the complete User’s Guide (MFC-7225N only) ...........................1-3

To view Documentation (For Windows

®

).......................................................1-3

How to find Scanning instructions .............................................................1-3

To view Documentation (For Macintosh

®

) .....................................................1-4

How to find Scanning instructions .............................................................1-4

Control panel overview ........................................................................................1-5

Load document....................................................................................................1-7

Using the automatic document feeder (ADF) ...............................................1-7

About paper .........................................................................................................1-8

Recommended paper ....................................................................................1-8

Choosing acceptable paper ...........................................................................1-8

Paper capacity of the paper trays..............................................................1-9

How to load paper .......................................................................................1-10

To load paper or other media in the paper tray .......................................1-10

To load paper or other media in the manual feed slot .............................1-11

About fax machines ...........................................................................................1-12

Custom features ..........................................................................................1-12

Do you have BT’s Call Minder on the phone line? ..................................1-12

Why should there be problems?..............................................................1-12

How can you avoid possible problems? ..................................................1-12

Fax tones and handshake ...........................................................................1-13

ECM (Error Correction Mode)......................................................................1-13

2

Getting started

Initial setup ..........................................................................................................2-1

Setting the Date and Time.............................................................................2-1

Setting Tone and Pulse dialling mode ...........................................................2-1

Setting the Station ID.....................................................................................2-2

Setting the Phone Line Type .........................................................................2-3

PABX (PBX) and TRANSFER...................................................................2-3

General Setup .....................................................................................................2-4

Setting the Mode Timer (FAX-2820 and FAX-2920 only) ..............................2-4

Setting the Mode Timer (MFC-7225N only)...................................................2-4

Setting the Paper Type..................................................................................2-5

Setting the Paper Size...................................................................................2-5

Setting the Ring Volume................................................................................2-6

Setting the Beeper Volume............................................................................2-6

Setting the Speaker Volume..........................................................................2-6

Turning on Automatic Daylight Savings Time................................................2-7

Toner Save ....................................................................................................2-7

Sleep Time ....................................................................................................2-7

Setting the LCD Contrast...............................................................................2-8

Security..........................................................................................................2-8

TX Lock (FAX-2820 only) ..............................................................................2-8

vii

viii

Setting up the password ............................................................................2-8

Changing the TX Lock password...............................................................2-8

Turning TX Lock on ...................................................................................2-9

Turning TX Lock off ...................................................................................2-9

Memory Security (FAX-2920 and MFC-7225N only) .....................................2-9

Setting up the password ..........................................................................2-10

Changing the Memory Security password...............................................2-10

Turning Memory Security on ...................................................................2-11

Turning Memory Security off ...................................................................2-11

Setting Lock .................................................................................................2-11

Setting up the password ..........................................................................2-11

Changing the Setting Lock password ......................................................2-12

Turning Setting Lock on...........................................................................2-12

Turning Setting Lock off...........................................................................2-12

3

Setup Send

How to enter Fax mode .......................................................................................3-1

How to dial ...........................................................................................................3-1

Manual dialling...............................................................................................3-1

One-Touch Dialling ........................................................................................3-1

Speed-Dialling ...............................................................................................3-2

Search ...........................................................................................................3-2

Fax Redial .....................................................................................................3-3

How to Fax...........................................................................................................3-3

Automatic transmission .................................................................................3-3

Faxing from the ADF .....................................................................................3-3

Manual transmission (with an external telephone only).................................3-3

Out of Memory message ...............................................................................3-4

Basic sending operations.....................................................................................3-4

Sending faxes using multiple settings ...........................................................3-4

Contrast .........................................................................................................3-5

Fax Resolution...............................................................................................3-5

Dual Access...................................................................................................3-6

Real Time Transmission ................................................................................3-6

Broadcasting..................................................................................................3-7

Checking job status .......................................................................................3-8

Cancelling a fax in progress ..........................................................................3-8

Cancelling a scheduled job............................................................................3-8

Advanced sending operations .............................................................................3-9

Composing the electronic Cover Page ..........................................................3-9

Composing your own comments ...............................................................3-9

Cover page for the next fax only................................................................3-9

Send a cover page for all faxes ...............................................................3-10

Using a printed cover page......................................................................3-10

Overseas Mode ...........................................................................................3-10

Delayed Fax ................................................................................................3-11

Delayed Batch Transmission .......................................................................3-11

Setup for Polled Transmit (Standard) ..........................................................3-12

Setup for Polled Transmit with Secure Code...............................................3-13

4

Setup Receive

Basic receiving operations...................................................................................4-1

Choosing the Receive Mode ........................................................................4-1

To select or change your Receive Mode ...................................................4-2

Setting the Ring Delay ..................................................................................4-2

Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3

Fax Detect .....................................................................................................4-3

Printing a reduced incoming fax (Auto Reduction) ........................................4-4

Advanced receiving operations............................................................................4-4

Printing a fax from the memory ....................................................................4-4

Setting the Print Density ................................................................................4-4

Reception into memory..................................................................................4-5

If Memory Receive is On at this time.........................................................4-5

If Memory Receive is Off at this time.........................................................4-5

Polling............................................................................................................4-5

Setup for Polling Receive (Standard) ........................................................4-5

Secure Polling ...........................................................................................4-6

Setup for Polling Receive (Secure) ...........................................................4-6

Setup for Polling Receive (Timer)..............................................................4-6

Sequential Polling......................................................................................4-7

5

Quick-Dial numbers and dialling options

Storing numbers for easy dialling ........................................................................5-1

Storing One-Touch numbers .........................................................................5-1

Storing Speed-Dial numbers .........................................................................5-2

Changing One-Touch / Speed-Dial numbers ................................................5-2

Setting up Groups for Broadcasting ..............................................................5-3

Dialling options ....................................................................................................5-4

Access codes and credit card numbers.........................................................5-4

Pause ............................................................................................................5-4

Tone or Pulse ................................................................................................5-4

6

Remote Fax Options

Setting Remote Fax Options................................................................................6-1

Setting up Fax Forwarding ............................................................................6-1

Setting Fax Storage.......................................................................................6-1

Setting PC Fax Receive (MFC-7225N only) ..................................................6-2

Turning off Remote Fax Options ...................................................................6-3

Changing Remote Fax Options .....................................................................6-3

Setting your Remote Access Code................................................................6-4

Remote Retrieval.................................................................................................6-4

Using your Remote Access Code..................................................................6-4

Remote commands .......................................................................................6-5

Retrieving fax messages ...............................................................................6-6

Changing your Fax Forwarding number ........................................................6-6

ix

x

7

Printing reports

Fax settings and activity ......................................................................................7-1

Customizing the Transmission Verification Report ........................................7-1

Setting the Journal Period .............................................................................7-2

Printing reports ....................................................................................................7-2

How to print a report ..................................................................................7-2

8

Making copies

Using the machine as a copier ............................................................................8-1

Enter Copy mode...........................................................................................8-1

Making a single copy .....................................................................................8-1

Making multiple copies ..................................................................................8-2

Stop copying ..................................................................................................8-2

Using the temporary Copy key ............................................................................8-2

Changing the temporary copy settings ..........................................................8-3

Enlarging or reducing the image copied ....................................................8-4

Quality .......................................................................................................8-5

Sorting copies using the ADF ....................................................................8-5

Making N in 1 copies (Page Layout)..........................................................8-6

Changing the default copy settings......................................................................8-7

Quality ...........................................................................................................8-7

Adjusting contrast ..........................................................................................8-7

Out of Memory message .....................................................................................8-7

9

Software and Network Features (MFC-7225N only)

10

Important information

IEC 60825-1 Specification ...........................................................................10-1

Laser Diode .............................................................................................10-1

Disconnect device .......................................................................................10-1

LAN connection (MFC-7225N only).............................................................10-1

International E

NERGY

S

TAR

®

Compliance Statement...................................10-1

Radio interference (220-240V Model only) ..................................................10-1

Important safety instructions........................................................................10-2

Trademarks .................................................................................................10-3

11

Troubleshooting and routine maintenance

Troubleshooting .................................................................................................11-1

Error messages ...........................................................................................11-1

Checking if the machine has faxes in its memory ...................................11-5

Forwarding faxes to another fax machine ...............................................11-5

Transferring faxes to your PC (MFC-7225N only) ...................................11-5

Document jams............................................................................................11-6

Paper jams ..................................................................................................11-6

Paper is jammed inside the machine.......................................................11-6

Paper is jammed at the back of the machine ..........................................11-8

Paper is jammed inside the drum unit and toner cartridge assembly ......11-9

If you are having difficulty with your machine ............................................11-10

Improving the print quality .........................................................................11-15

Cleaning the drum unit ..............................................................................11-16

Compatibility ..............................................................................................11-19

Packing and shipping the machine ..................................................................11-19

Routine maintenance.......................................................................................11-20

Cleaning the outside of the machine .........................................................11-20

Cleaning the scanner.................................................................................11-21

Cleaning the laser scanner window...........................................................11-22

Cleaning the corona wire...........................................................................11-23

Replacing the toner cartridge (TN-2000) ...................................................11-23

How to replace the toner cartridge ............................................................11-24

Replacing the drum unit (DR-2000) ...........................................................11-26

Machine Information ........................................................................................11-28

Checking the Serial Numbers....................................................................11-28

Checking the Page Counters.....................................................................11-28

Checking the Drum Life .............................................................................11-29

A

Appendix A

Telephone services............................................................................................. A-1

BT Call Sign (For U.K. Only) ........................................................................ A-1

To enable the machine to work with BT Call Sign

(Only with your external phone) ........................................................... A-1

Advanced receiving operations........................................................................... A-2

Operation from extension telephones........................................................... A-2

For Fax/Tel mode only.................................................................................. A-2

Using a cordless external handset ............................................................... A-2

Changing the remote codes ......................................................................... A-3

Connecting an external device to your machine................................................. A-3

Connecting an external telephone................................................................ A-3

Connecting an external telephone answering device (TAD) ........................ A-3

Sequence ................................................................................................. A-3

Connections ............................................................................................. A-4

Recording outgoing message (OGM) on an external TAD....................... A-4

Using extension telephones (For U.K. only) ............................................. A-5

Multi-line connections (PBX) ........................................................................ A-6

If you are installing the machine to work with a PBX................................ A-6

Custom features on your phone line............................................................. A-6

B

Appendix B

On-screen programming..................................................................................... B-1

Menu table.................................................................................................... B-1

Memory storage............................................................................................ B-1

Navigation keys .................................................................................................. B-2

Entering Text .............................................................................................. B-10

Inserting spaces ..................................................................................... B-10

Making corrections ................................................................................. B-10

Repeating letters .................................................................................... B-10

Special characters and symbols ............................................................ B-10

G

Glossary

xi

xii

S

Specifications

Product description ............................................................................................. S-1

General ............................................................................................................... S-1

Print media.......................................................................................................... S-3

Copy ................................................................................................................... S-3

Fax...................................................................................................................... S-4

Scanner (MFC-7225N only) ................................................................................ S-5

Printer (FAX-2920 and MFC-7225N only) .......................................................... S-5

Interfaces (FAX-2920 and MFC-7225N only) ..................................................... S-6

Download the optional software from the Brother Web Site

(FAX-2920 users only)..................................................................................... S-6

Computer requirements (FAX-2920 and MFC-7225N only) ............................... S-7

Consumable items .............................................................................................. S-8

Network (LAN) (MFC-7225N only)...................................................................... S-9

Optional External Wireless Print/Scan Server (NC-2200w)

(MFC-7225N only) ......................................................................................... S-10

I

Index

R

Remote Retrieval Access card

1

Introduction

Using this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics.

Bold

Italics

Courier

Bold typeface identifies specific keys on the machine’s control panel.

Italicized typeface emphasizes an important point or refers you to a related topic.

Courier type face identifies the messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Improper Setup icons alerts you to devices and operations that are not compatible with the machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Note

Illustrations in the User’s Guide are based on MFC-7225N.

1 - 1

Introduction

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.

Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C.

CAUTION

■

■

■

■

■

■

■

Avoid placing your machine in a high-traffic area.

Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.

Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

Do not connect your machine to an electrical socket controlled by wall switches or automatic timers.

Disruption of power can wipe out information in the machine’s memory.

Do not connect your machine to an electrical socket on the same circuit as large appliances or other equipment that might disrupt the power supply.

Avoid interference sources, such as speakers or the base units of cordless phones.

1

1 - 2

Chapter 1

How to access the complete User’s Guide

(MFC-7225N only)

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax,

Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete

User’s Guide located in the ‘Documentation’ section of the CD-ROM.

To view Documentation

(For Windows

®

)

From the Start menu, select Brother, MFL

Pro Suite MFC-7225N from the Programs

Group and then select User’s Guide.

—OR—

1

Turn on your PC. Insert the Brother

CD-ROM labelled Windows

®

into your

CD-ROM drive.

2

If the model name screen appears, click your model name.

3

If the language screen appears, click your language.

The CD-ROM main menu will appear.

Note

If this window does not appear, use

Windows

®

Explorer to run the setup.exe program from the root directory of the Brother

CD-ROM.

4

Click Documentation.

5

Click the documentation you want to read.

• Quick Setup Guide: Setup and

Software Installation Instructions

• User’s Guide (3 manuals): User’s

Guide for stand-alone operations,

Software User’s Guide and

Networking User’s Guide

• PaperPort

®

User’s Guide: Document

Management Software

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide:

■

How to scan using Windows

®

on Chapter

2

(For Windows

®

98/98SE/Me/2000

Professional/XP/Windows NT

®

Workstation Version 4.0)

■

Using ControlCenter2.0 on Chapter 3

(For Windows

®

98/98SE/Me/2000

Professional/XP/Windows NT

®

Workstation Version 4.0)

■

Network Scanning on Chapter 6

PaperPort

®

User's Guide

■

Instructions for scanning directly from

ScanSoft

®

PaperPort

®

1 - 3

To view Documentation

(For Macintosh

®

)

1

Turn on your Macintosh

®

. Insert the

Brother CD-ROM labelled Macintosh

® into your CD-ROM drive. The following window will appear.

(Mac OS

®

X)

2

Double-click the Documentation icon.

3

The select Language screen appears, double-click your language.

4

Click the documentation you want to read.

• Quick Setup Guide: Setup and

Software Installation Instructions

• User's Guide (3 manuals): User’s

Guide for stand-alone operations,

Software User’s Guide and

Networking User’s Guide

• Presto!

®

PageManager

®

: Document

Management Software

Introduction

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide:

■

■

■

Scanning from a Macintosh

®

on Chapter 7

(For Mac OS

®

9.1 - 9.2/Mac OS

®

X 10.2.4 or greater)

Using ControlCenter2.0 (For Mac OS

®

X

10.2.4 or greater) on Chapter 7

Network Scanning (For Mac OS

®

X 10.2.4 or greater)

Presto!

®

PageManager

®

User's Guide

■

Instructions for scanning directly from

Presto!

®

PageManager

®

1

1 - 4

Chapter 1

Control panel overview

FAX-2820 and FAX-2920 have the same keys.

01/01 00:00 Fax

MFC-7225N

12

01/01 00:00 Fax

1 - 5

Introduction

1

One-Touch Keys

These 10 keys give you instant access to 10

(MFC-7225N) or 20 (FAX-2820 and

FAX-2920) previously stored dial numbers.

2

Fax and telephone keys:

Redial/Pause

Redials the last number you called. It also inserts a pause in quick dial numbers.

Tel/R

This key is used to have a telephone conversation after picking up the external handset in F/T pseudo-ringing.

Also, use this key to gain access to an outside line, or to transfer a call to another extension when it is connected to a PABX

(PBX).

Resolution

Sets the resolution when you send a fax.

3

Navigation keys:

Menu/Set

The same key is used for Menu and Set operations.

Lets you access the Menu to program and store your settings in the machine.

In standby mode you can press these keys to adjust the ring volume.

▼ Search/Speed Dial

Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number.

Press to scroll forward or backward to a menu selection.

▲ or ▼

Press to scroll through the menus and options.

4

Dial Pad

Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine.

The # key lets you temporarily switch the dialling mode during a telephone call from

Pulse to Tone.

5

Start

Lets you start sending faxes or make copies.

6

Stop/Exit

Stops an operation or exits from the menu.

7

Reports

Print the Transmission Verification Report,

Help List, Quick-Dial List, Fax Journal, User

Settings, Order Form and Network

Configuration*. (*MFC-7225N only)

8

Mode keys:

Fax

Lets you access Fax mode.

Scan

(MFC-7225N only)

Lets you access Scan mode.

Copy

Lets you access Copy mode.

9

Liquid Crystal Display (LCD)

Displays messages on the screen to help you set up and use your machine.

@ Copy key (Temporary settings):

Options

You can quickly and easily select temporary settings for copying.

A

Shift (FAX-2820 and FAX-2920 only)

To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.

B

Printer key:

(MFC-7225N only)

Job Cancel

You can cancel a print job and clear the printer memory.

1

1 - 6

Chapter 1

Load document

You can send a fax, make copies, and scan from the ADF (automatic document feeder).

Note

The scan feature is not available for

FAX-2820 and FAX-2920.

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages, feeding each one individually through the machine.

Use standard 80 g/m

2

paper and always fan the pages before putting them in the ADF.

CAUTION

■

■

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

■

■

Make sure documents written with ink are completely dry.

Documents to be faxed must be from

147.3 to 215.9 mm wide and 100 to 356 mm long.

1

Pull out the ADF document support.

2

Fan the pages well. Make sure you insert the documents face down, top

edge first in the ADF until you feel them touch the feed roller.

3

Adjust the paper guides to fit the width of your documents.

CAUTION

DO NOT pull on the document while it is feeding.

1 - 7

About paper

Recommended paper

To get the best print quality, we suggest using the following paper.

Paper Type

Plain paper

Item

Xerox Premier 80 g/m

2

Xerox Business 80 g/m

2

M-real DATACOPY 80 g/m

2

IGEPA X-Press 80 g/m

2

Xerox Recycled Supreme

3M CG 3300

Recycled paper

Transparency

■

■

■

■

Labels

■

Avery laser label L7163

Use paper that is made for plain-paper copying.

Use paper that is 75 to 90 g/m

2

.

Use neutral paper. Do not use acidic or alkaline paper.

Use long-grain paper.

Use paper with a moisture content of approximately 5%.

Introduction

Choosing acceptable paper

We recommend that you test paper

(especially special sizes and types of paper) on the machine before purchasing large quantities.

For optimum printing, use a recommended type of paper, especially for plain paper and transparencies. For more information on paper specifications, call your nearest authorized sales representative or the place where you purchased your machine.

■

Use labels or transparencies that are designed for use in laser printers.

■

■

If you are using special paper and the machine has problems feeding from the paper tray, try again using the manual feed slot.

You can use recycled paper in this machine.

1

1 - 8

Chapter 1

CAUTION

Do not use the following types of paper or envelopes, they may cause a paper jam and damage your machine.

■

Do not use:

• Inkjet paper;

• Coated paper, such as vinyl coated paper;

• Pre-printed or highly textured paper, or paper with an embossed letterhead;

• Label sheets that have had any labels removed;

• Paper that has been previously printed on;

• Paper that cannot be arranged uniformly when stacked;

• Paper that is made with a short grain;

• Damaged, curled, wrinkled, or irregularly shaped paper.

4 mm or longer

4 mm or longer

■

Do not use:

• Envelopes that are of a baggy construction;

• Envelopes that are embossed (have raised writing on them);

• Envelopes that are self-adhesive;

• Envelopes that have clasps on them;

• Envelopes that are not sharply creased;

• Envelopes that are pre-printed on the inside.

Paper capacity of the paper trays

Paper tray

Paper size

A4, Letter, Executive, A5, A6,

B5 and B6

Paper types No. of sheets

Plain paper, Recycled paper up to 250

(80 g/m

2

)

Manual feed slot Width: 69.9 - 215.9 mm

Length: 116 - 406.4 mm

Plain paper, Recycled paper,

Bond paper, Envelope,

Labels and Transparency

1

1 - 9

How to load paper

To load paper or other media in the paper tray

1

Pull the paper tray completely out of the machine.

Introduction

4

Put paper in the paper tray.

Maximum Paper Mark

1

2

While pressing the paper guide release lever, slide the adjusters to fit the paper size.

Check that the guides are firmly in the slots.

5

Put the paper tray firmly back in the machine. Lift the ADF document output support and unfold the output paper tray support flap before you use the machine.

Output Paper Tray

Support Flap

3

Fan the stack of paper well to avoid paper jams and mis-feeds.

Note

When you put paper in the paper tray, please remember the following:

■

■

Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack.

The side to be printed on must be face down.

1 - 10

Chapter 1

To load paper or other media in the manual feed slot

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.

1

Slide the paper guides to fit the paper size.

Note

When you put paper in the manual feed slot, please remember the following:

■

■

The side to be printed on must be face up.

Put the leading edge (top of the paper) in first and push it gently into the slot.

■

Make sure that the paper is straight and in the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.

■

Do not put more than one sheet or envelope in the manual feed slot at a time or you may cause the machine to jam.

2

Using both hands put one sheet of paper in the manual feed slot until you feel the front edge of the paper touch the paper feed roller. Let go of the paper when you feel the machine feed the paper in a short distance.

1 - 11

About fax machines

Custom features

Do you have BT’s Call Minder on the phone line?

If you have Call Minder on the phone line where you will install your new machine,

there is a strong possibility that Call Minder and the machine may conflict with each other

while receiving incoming calls.

Why should there be problems?

Since both the machine and Call Minder will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.

For example, if Call Minder is set to answer after two rings and your machine is set to answer after four, Call Minder will stop your machine from receiving faxes.

If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Call Minder nor the machine can pass the call back to the other after the call has been answered.

Introduction

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, is to get a second phone

number on your present phone line.

Many people with Call Minder choose an alternative service, which is called “BT Call

Sign”, and they are very satisfied with it.

Another way to avoid possible problems is to replace Call Minder with an answering machine. Your Brother machine is designed to work with an answering machine or TAD

(telephone answering device).

(See Connecting an external telephone

answering device (TAD) on page A-3.)

1

1 - 12

Chapter 1

Fax tones and handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the

“handshake” or connection with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

Receiving

.

If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the

“chirps” for about 40 seconds, and the LCD continues to show

Receiving

. To cancel receiving, press Stop/Exit.

The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled.

So it is important for the receiving machine to answer the call in as few rings as possible.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.

1 - 13

2

Getting started

Initial setup

Setting the Date and Time

When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected.

Note

Your machine can store the date and time up to 2 hours (For FAX-2820) or 4 days (For

FAX-2920 and MFC-7225N) if there is a power failure.

1

Press Menu/Set, 0, 2.

2.Date/Time

2

Enter the last two digits of the year.

Press Menu/Set.

3

Enter two digits for the month.

Press Menu/Set.

(For example, enter 09 for September, or 10 for October.)

4

Enter two digits for the day.

Press Menu/Set.

(For example, enter 06 for 6th.)

5

Enter the time in 24-Hour format.

Press Menu/Set.

(For example, enter 15:25 for 3:25 P.M.)

6

Press Stop/Exit.

The LCD now shows the date and time whenever the machine is idle in Fax mode.

When the machine is in Sleep mode, the

LCD shows

Sleep

. (See Sleep Time on page 2-7.)

Setting Tone and Pulse dialling mode

1

Press Menu/Set, 0, 4.

4.Tone/Pulse

2

Press

▲

or

▼

to select

Pulse

(or

Tone

).

Press Menu/Set.

3

Press Stop/Exit.

2

2 - 1

Chapter 2

Setting the Station ID

You should store your name or company name and fax number so they print on all fax pages you send.

■

■

It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence:

■

The “+” (plus) character (by pressing key)

■

■

Your Country Code (e.g. “44” for the

United Kingdom, “41” for Switzerland)

Your local area code minus any leading

“0” (“9” in Spain)

A space

Your number on the local exchange, using spaces to aid readability as appropriate.

As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161

444 5555.

1

Press Menu/Set, 0, 3.

3.Station ID

2

Enter your fax number (up to 20 digits).

Press Menu/Set.

3

Enter your telephone number (up to 20 digits).

Press Menu/Set.

(If the telephone number and fax number are the same, enter the same number again.)

■

■

Note

You cannot enter a hyphen in the number.

To enter a space press once between numbers.

The telephone number you enter is only used for Cover Page features.

(See Composing the electronic Cover

Page on page 3-9.)

4

Use the dial pad to enter your name (up to 20 characters).

(See Entering Text on page B-10).

Press Menu/Set.

5

Press Stop/Exit.

Note

If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.

2 - 2

Getting started

Setting the Phone Line Type

If you are connecting the machine to a line that features a PABX (PBX) or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps.

1

Press Menu/Set, 0, 5.

5.Phone Line Set

2

Press

▲

or

▼

to select

PBX

,

ISDN

(or

Normal

).

Press Menu/Set.

3

Press Stop/Exit.

PABX (PBX) and TRANSFER

The machine is initially set to

Normal

, which lets the machine connect to a standard PSTN

(Public Switched Telephone Network) line.

However, many offices use a central telephone system or Private Automatic

Branch Exchange (PABX). Your machine can be connected to most types of PABX (PBX).

The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PABX (PBX) systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed.

Note

You can program a Tel/R key press as part of a number stored in a One-Touch or

Speed-Dial location. When programming the

One-Touch or Speed-Dial number (Menu/Set

2, 3, 1 or 2, 3, 2) press Tel/R first (the screen displays "!"), then enter the telephone number. If you do this, you do not need to press Tel/R each time before you dial using a

One-Touch or Speed-Dial location. (See

Storing numbers for easy dialling on page

5-1.) However, if PBX is not selected in the

Phone Line Type setting, you cannot use the

One-Touch or Speed-Dial number that Tel/R press is programmed into.

2

2 - 3

Chapter 2

General Setup

Setting the Mode Timer

(FAX-2820 and FAX-2920 only)

The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select

Off

, the machine stays in the mode you used last.

Setting the Mode Timer

(MFC-7225N only)

The machine has three temporary mode keys on the control panel: Fax, Scan and Copy.

You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you select

Off

, the machine stays in the mode you used last.

1

Press Menu/Set, 1, 1.

1.Mode Timer

2

Press

▲

or

▼

to select

0 Sec

,

30 Secs

,

1 Min

,

2 Mins

,

5 Mins

or

Off

.

Press Menu/Set.

3

Press Stop/Exit.

1

Press Menu/Set, 1, 1.

1.Mode Timer

2

Press

▲

or

▼

to select

0 Sec

,

30 Secs

,

1 Min

,

2 Mins

,

5 Mins

or

Off

.

Press Menu/Set.

3

Press Stop/Exit.

2 - 4

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you are using.

1

Press Menu/Set, 1, 2.

2.Paper Type

2

Press

▲

or

▼

to select

Plain

,

Thin

,

Thick

,

Thicker

,

Transprncy

(Transparency) or

Recycled

(Recycled paper).

Press Menu/Set.

3

Press Stop/Exit.

■

■

Note

The machine ejects paper with printed surfaces face down onto the output paper tray in the front of the machine. When you use transparencies or labels, remove each sheet immediately to prevent smudging or paper jams.

You can select

Transprncy

in Step 2 if

Letter

or

A4

paper size has been selected (Menu/Set, 1, 3).

Getting started

Setting the Paper Size

You can use seven sizes of paper for printing copies: Letter, A4, B5, A5, B6, A6 and

Executive and two sizes for printing faxes:

Letter and A4. When you change the size of paper you load in the paper tray, you will need to change the paper size setting at the same time so your machine can fit an incoming fax or a reduced copy on the page.

Note

If you selected

Transprncy

as the paper type (Menu/Set, 1, 2) you will only be able to select

Letter

or

A4

size paper in Step 2.

1

Press Menu/Set, 1, 3.

3.Paper Size

2

Press

▲

or

▼

to select

Letter

,

A4

,

A5

,

A6

,

B5

,

B6

or

Executive

.

Press Menu/Set.

3

Press Stop/Exit.

2

2 - 5

Chapter 2

Setting the Ring Volume

You can turn the ring

Off

or you can select the ring volume level.

1

Press Menu/Set, 1, 4, 1.

1.Ring

2

Press

▲

or

▼

to select

Low

,

Med

,

High or

Off

.

Press Menu/Set.

3

Press Stop/Exit.

—OR—

You can adjust the ring volume when your machine is idle (not being used).

In mode (Fax), press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it.

The volume changes with each key press.

The new setting will stay until you change it again.

Setting the Beeper Volume

You can change the beeper volume. The default setting is

Med

. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you sent or received a fax.

1

Press Menu/Set, 1, 4, 2.

2.Beeper

2

Press

▲

or

▼

to select

Low

,

Med

,

High or

Off

.

Press Menu/Set.

3

Press Stop/Exit.

Setting the Speaker Volume

You can adjust the machine’s one-way speaker volume.

1

Press Menu/Set, 1, 4, 3.

3.Speaker

2

Press

▲

or

▼

to select

Low

,

Med

,

High or

Off

.

Press Menu/Set.

3

Press Stop/Exit.

2 - 6

Turning on Automatic

Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the

Date/Time

setting.

1

Press Menu/Set, 1, 5.

5.Auto Daylight

2

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

3

Press Stop/Exit.

Toner Save

You can conserve toner using this feature.

When you set Toner Save to

On

, print appears lighter. The default setting is

Off

.

1

Press Menu/Set, 1, 6, 1.

1.Toner Save

2

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

3

Press Stop/Exit.

Getting started

Sleep Time

Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data* (*MFC-7225N only) or makes a copy. The factory setting is

05 minutes. While the machine is in sleep mode you will see

Sleep

on the LCD. If you try to print or copy in sleep mode, there will be a short delay while the fuser warms up to its working temperature.

1

Press Menu/Set, 1, 6, 2.

2.Sleep Time

2

Use the dial pad to enter the length of time the machine is idle before it goes into sleep mode (00 to 99).

Press Menu/Set.

3

Press Stop/Exit.

■

■

Note

If you want to turn off sleep mode, press

Start

and Options simultaneously in Step

2.

If the machine is in sleep mode when you change the Sleep Time, the new setting will take effect the next time the machine copies, prints or is turned off and on.

2

2 - 7

Chapter 2

Setting the LCD Contrast

You can change the contrast to help the LCD look lighter or darker.

1

Press Menu/Set, 1, 7.

7.LCD Contrast

2

Press

▲

or

▼

to select

Light

or

Dark

.

Press Menu/Set.

3

Press Stop/Exit.

Security

You can set up your machine with multiple levels of security using TX Lock (FAX-2820 only), Memory Security (FAX-2920 and

MFC-7225N only) and Setting Lock.

TX Lock (FAX-2820 only)

TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or

Polling jobs. However, any pre-scheduled

Delayed Faxes will be sent even if you turn on

TX Lock, so they won’t be lost.

While TX Lock is on, the following operations are available:

■

■

Receiving faxes

Fax Forwarding

(if Fax Forwarding was already on)

■

Remote Retrieval

(if Fax Storage was already on)

While TX Lock is on, the following operations are NOT available:

■

■

Sending faxes

Copying

Setting up the password

■

■

Note

If you have already set the password and

want to change it, please see Changing

the TX Lock password below.

If you forget the TX Lock password, please call your Brother dealer for service.

1

Press Menu/Set, 1, 8, 1.

1.TX Lock

2

Enter a four-digit number for the password.

Press Menu/Set.

If you are entering the password for the first time, the LCD shows

Verify

.

3

Re-enter the password.

Press Menu/Set.

4

Press Stop/Exit.

Changing the TX Lock password

1

Press Menu/Set, 1, 8, 1.

1.TX Lock

2

Press

▲

or

▼

to select

Set Password

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

4

Enter a four-digit number for the new password.

Press Menu/Set.

5

If the LCD shows

Verify

, re-enter the new password.

Press Menu/Set.

6

Press Stop/Exit.

2 - 8

Turning TX Lock on

1

Press Menu/Set, 1, 8, 1.

1.TX Lock

2

Press

▲

or

▼

to select

Set TX Lock

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

The machine goes offline and the LCD shows

TX Lock Mode

.

Turning TX Lock off

1

Press Menu/Set.

Enter the registered four-digit password.

2

Press Menu/Set.

TX Lock is automatically turned off.

Note

If you enter the wrong Password, the LCD shows

Wrong Password

and stays offline.

The machine will stay in TX Lock Mode until the registered password is entered.

Getting started

Memory Security (FAX-2920 and MFC-7225N only)

Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed

Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they won’t be lost.

While Memory Security is on, the following operations are available:

■

Receiving faxes into memory

(limited by memory capacity)

■

Fax Forwarding

(if Fax Forwarding was already on)

■

Remote Retrieval

(if Fax Storage was already on)

While Memory Security is on, the following operations are NOT available:

■

■

■

■

■

Sending faxes

Printing received faxes

Copying

PC printing (MFC-7225N only)

Scanning (MFC-7225N only)

■

■

Note

To print the faxes in memory, turn off

Memory Security.

MFC-7225N only:

You must turn off PC Fax Receive before you can turn on Memory Security.

(See Turning off Remote Fax Options on page 6-3.)

2

2 - 9

Chapter 2

Setting up the password

■

■

Note

If you have already set the password and

want to change it, please see Changing

the Memory Security password below.

If you forget the Memory Security password, please call your Brother dealer for service.

1

Press Menu/Set, 1, 8, 1.

1.Mem Security

2

Enter a four-digit number for the password.

Press Menu/Set.

If you are entering the password for the first time, the LCD shows

Verify

.

3

Re-enter the password.

Press Menu/Set.

4

Press Stop/Exit.

Changing the Memory Security password

1

Press Menu/Set, 1, 8, 1.

1.Mem Security

2

Press

▲

or

▼

to select

Set Password

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

4

Enter a four-digit number for the new password.

Press Menu/Set.

5

If the LCD shows

Verify

, re-enter the new password.

Press Menu/Set.

6

Press Stop/Exit.

2 - 10

Turning Memory Security on

1

Press Menu/Set, 1, 8, 1.

1.Mem Security

2

Press

▲

or

▼

to select

Set Security

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

The machine goes offline and the LCD shows

Secure Mode

.

Note

If there is a power failure, the data in the memory will remain for up to 4 days.

Turning Memory Security off

1

Press Menu/Set.

Enter the registered four-digit password.

2

Memory Security is automatically turned off and the LCD shows the date and time.

Note

If you enter the wrong Password, the LCD shows

Wrong Password

and stays offline.

The machine will stay in Secure Mode until the registered password is entered.

Getting started

Setting Lock

Setting Lock lets you prevent unauthorized access to the machine settings.

■

■

■

■

■

■

■

■

■

■

■

While Setting Lock is

On

, the following operations are NOT available without password:

Date & Time

Station ID

Set Quick-Dial (One-Touch Dial,

Speed-Dial and Setup Groups)

Mode Timer

Paper Type

Paper Size

Volume

Auto Daylight

Ecology (Toner Save and Sleep Time)

LCD Contrast

Security (TX Lock or Memory Security and

Setting Lock)

Setting up the password

■

■

Note

If you have already set the password and

want to change it, please see Changing

the Setting Lock password on next page.

If you forget the Setting Lock password, please call your Brother dealer for service.

2

2 - 11

Chapter 2

1

Press Menu/Set, 1, 8, 2.

2.Setting Lock

2

Enter a four-digit number for the password.

Press Menu/Set.

If you are entering the password for the first time, the LCD shows

Verify

.

3

Re-enter the password.

Press Menu/Set.

4

Press Stop/Exit.

Changing the Setting Lock password

1

Press Menu/Set, 1, 8, 2.

2.Setting Lock

2

Press

▲

or

▼

to select

Set Password

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

4

Enter a four-digit number for the new password.

Press Menu/Set.

5

If the LCD shows

Verify

, re-enter the new password.

Press Menu/Set.

6

Press Stop/Exit.

Turning Setting Lock on

1

Press Menu/Set, 1, 8, 2.

2.Setting Lock

2

Press

▲

or

▼

to select

On

.

Press Menu/Set.

3

Enter the registered four-digit password.

Press Menu/Set.

4

Press Stop/Exit.

Turning Setting Lock off

1

Press Menu/Set, 1, 8, 2.

2.Setting Lock

2

Enter the registered four-digit password.

Press Menu/Set twice.

3

Press Stop/Exit.

Note

If you enter the wrong Password, the LCD shows

Wrong Password

. The machine will stay in Setting Lock mode until the registered password is entered.

2 - 12

3

Setup Send

How to enter Fax mode

Before sending faxes or changing fax send or receiving settings, make sure (Fax) is illuminated in green. If it is not, press

(Fax) to enter Fax mode. The default setting is Fax mode.

One-Touch Dialling

Press the One-Touch key of the location you

want to call. (See Storing One-Touch

numbers on page 5-1.)

■

■

Note

FAX-2820 and FAX-2920 only:

To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.

Shift is not available for MFC-7225N.

FAX-2820 and

FAX-2920

MFC-7225N

3

How to dial

You can dial in any of the following ways.

Manual dialling

Press all of the digits of the phone or fax number.

3 - 1

Chapter 3

Speed-Dialling

Press Search/Speed Dial, #, and then the

three digit Speed-Dial number. (See Storing

Speed-Dial numbers on page 5-2.)

Search

You can search for names you have stored in the One-Touch and Speed-Dial memories.

Press Search/Speed Dial and the navigation

keys to search. (See Storing One-Touch

numbers on page 5-1 and Storing Speed-Dial

numbers on page 5-2.)

To search numerically

Three-digit number

Note

If the LCD shows

Not Registered

when you enter the One-Touch or Speed-Dial number, a number has not been stored at this location.

To search alphabetically*

* To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.

3 - 2

Fax Redial

If you are sending a fax manually and the line is busy, press Redial/Pause, and then press

Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and

Start.

Redial/Pause only works if you dialled from the control panel.

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

Setup Send

How to Fax

Automatic transmission

This is the easiest way to send a fax.

Press Start immediately after dialling. (For an example of automatic faxing, follow the steps

in Faxing from the ADF on this page.)

Faxing from the ADF

1

If it is not illuminated in green, press

(Fax).

2

Put the document face down in the ADF.

3

Dial the fax number.

Press Start. The machine starts scanning the document.

Manual transmission (with an external telephone only)

Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Pick up the handset of the external phone and listen for a dial tone.

4

On the external phone, dial the fax number you want to call.

5

When you hear the fax tone, press

Start.

6

Replace the handset of the external phone.

3

3 - 3

Chapter 3

Out of Memory message

If you get an

Out of Memory

message while scanning the first page of a fax, press

Stop/Exit to cancel the fax.

If you get an

Out of Memory

message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

Note

If you get an

Out of Memory

message while faxing and you do not want to delete your stored faxes to clear the memory, you can

send the fax in real time. (See Real Time

Transmission on page 3-6.)

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission.

1

If it is not illuminated in green, press

(Fax).

After each setting is accepted, the LCD will ask if you want to enter more settings:

Next

1.Yes 2.No

2

Press 1 to select more settings. The

LCD will return to the

Setup Send menu.

—OR—

Press 2 if you have finished choosing settings and go to the next step.

3 - 4

Contrast

If your document is very light or very dark, you may want to change the contrast.

Use

Light

to send a light document.

Use

Dark

to send a dark document.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Menu/Set, 2, 2, 1.

1.Contrast

4

Press

▲

or

▼

to select

Auto

,

Light

or

Dark

.

Press Menu/Set.

Setup Send

Fax Resolution

After you load the document, you can use the

Resolution key to change the setting temporarily (for this fax only). In Fax mode

, press Resolution and

▲

or

▼

to select the setting you want, and then press

Menu/Set.

—OR—

You can change the default setting:

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 2.

2.Fax Resolution

3

Press

▲

or

▼

to select the resolution you want.

Press Menu/Set.

Standard

Fine

S.Fine

Photo

Suitable for most typed documents.

Good for small print and transmits a little slower than Standard resolution.

Good for small print or artwork and transmits slower than Fine resolution.

Use when the document has varying shades of grey or is a photograph. This has the slowest transmission time.

3

3 - 5

Chapter 3

Dual Access

You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data* (*MFC-7225N only). The LCD shows the new job number.

■

■

Note

The number of pages you can scan into the memory will vary depending on the data that is printed on them.

If you get an

Out of Memory

message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get an

Out of Memory

message while scanning a subsequent page, you can press Start to send the pages scanned so far, or press Stop/Exit to cancel the operation.

Real Time Transmission

When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.

If the memory is full, the machine will send the document in real time (even if

Real Time

TX

is set to

Off

).

Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set

Real Time TX

to

On

for all documents or

Next Fax:On

for the next fax only.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 5.

5.Real Time TX

3

To change the setting, press

▲

or

▼

to select

On

,

Next Fax:On

,

Next Fax:Off

or

Off

.

Press Menu/Set.

3 - 6

Setup Send

Broadcasting

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups,

One-Touch, Speed-Dial numbers and up to

50 manually dialled numbers in the same broadcast.

Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up

Group dial numbers, see Setting up Groups

for Broadcasting on page 5-3.)

After the broadcast is finished, a Broadcast

Report will be printed to let you know the results.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Enter a number using One-Touch,

Speed-Dial, a Group number, Search or manual dialling using the dial pad.

Press Menu/Set after each number.

4

After you have entered all the fax numbers, press Start.

■

■

■

■

Note

If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 260 (MFC-7225N) or 270

(FAX-2820 and FAX-2920) different numbers.

The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.

Enter the long dialling sequence numbers as you would normally, but remember that each One-Touch and Speed-Dial number counts as one number, so the number of locations you can store becomes limited.

(See Access codes and credit card

numbers on page 5-4.)

If the memory is full, press Stop/Exit to stop the job or if more than one page has been scanned, press Start to send the portion that is in the memory.

3

3 - 7

Chapter 3

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the

LCD shows

No Jobs Waiting

.)

1

Press Menu/Set, 2, 6.

6.Remaining Jobs

2

If you have more than one job waiting, press

▲

or

▼

to scroll through the list.

3

Press Stop/Exit.

Cancelling a fax in progress

If you want to cancel a fax, while the machine is scanning, dialling or sending it, press

Stop/Exit.

Cancelling a scheduled job

You can cancel a fax job that is stored and waiting in the memory.

1

Press Menu/Set, 2, 6.

6.Remaining Jobs

Any jobs that are waiting will appear on the LCD.

2

If you have more than one job waiting, press

▲

or

▼

to select the job you want to cancel.

Press Menu/Set.

—OR—

If you only have one job waiting, go to

Step 3.

3

Press 1 to cancel.

To cancel another job go to Step 2.

—OR—

Press 2 to exit without cancelling.

4

Press Stop/Exit.

3 - 8

Advanced sending operations

Composing the electronic

Cover Page

The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name or number stored in the One-Touch or Speed-Dial memory. If you are dialling manually, the name is left blank.

The Cover Page shows your Station ID and

the number of pages you’re sending. (See

Setting the Station ID on page 2-2.) If you

have Cover Page set to

On

for all faxes

(Menu/Set, 2, 2, 7), the number of pages is not shown on the cover page.

You can select a comment to include on your

Cover Page.

1.Comment Off

2.Please Call

3.Urgent

4.Confidential

Instead of using one of the preset comments, you can enter two personal messages of your own, up to 27 characters long. Use the chart

on B-10 for help entering characters. (See

Composing your own comments on this page.)

5.(User Defined)

6.(User Defined)

Most of the

Setup Send

settings are temporary to allow you to make changes for each fax you send. However, when you set up your Cover Page and Cover Page

Comments, you are changing the default settings so they will be available while faxing.

Setup Send

Composing your own comments

You can set up two comments of your own.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 8.

8.Coverpage Note

3

Press

▲

or

▼

to choose 5 or 6 for your own comment.

Press Menu/Set.

4

Use the dial pad to enter your customized comment.

Press Menu/Set.

(See Entering Text on page B-10.)

Cover page for the next fax only

If you have not yet set your Station ID this feature will not work. Make sure you have programmed the Station ID before

continuing. (See Setting the Station ID on page 2-2.) If you only want to send a Cover

Page with a particular fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the Cover

Page.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Menu/Set, 2, 2, 7.

7.Coverpg Setup

4

Press

▲

or

▼

to select

Next Fax:On

(or

Next Fax:Off

).

Press Menu/Set.

3

3 - 9

Chapter 3

5

Press

▲

or

▼

to select one of the standard or your own comments.

Press Menu/Set.

6

Enter two digits to show the number of pages you are sending.

Press Menu/Set.

(For example, press 0 2 for 2 pages or enter 0 0 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.)

Send a cover page for all faxes

If you have not yet set your Station ID this feature will not work. Make sure you have programmed the Station ID before

continuing. (See Setting the Station ID on page 2-2.)

You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 7.

7.Coverpg Setup

3

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

If you selected

On

, press

▲

or

▼

to select one of the standard or your own comments.

Press Menu/Set.

Using a printed cover page

If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 7.

7.Coverpg Setup

3

Press

▲

or

▼

to select

Print Sample

.

Press Menu/Set.

4

Press Start. Your machine prints a copy of your cover page.

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Menu/Set, 2, 2, 9.

9.Overseas Mode

4

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

3 - 10

Delayed Fax

During the day you can store up to 50 faxes in the memory to be sent within 24 hours.

These faxes will be sent at the time of day you enter in Step 4.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Menu/Set, 2, 2, 3.

3.Delayed Fax

4

Press Menu/Set to accept the displayed time.

—OR—

Enter the time you want the fax to be sent (in 24-hour format).

(For example, enter 19:45 for 7:45 PM.)

Press Menu/Set.

1.Doc 2.Memory

Press 1 to leave the paper document waiting in the ADF.

—OR—

Press 2 to scan the document into the memory.

Note

The number of pages you can scan into the memory depends on the amount of data that is printed on each page.

Setup Send

Delayed Batch Transmission

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 2, 4.

4.Batch TX

3

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

Press Stop/Exit.

3

3 - 11

Chapter 3

Setup for Polled Transmit

(Standard)

Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it.

■

■

Note

When someone polls your machine to receive a fax, they pay for the call.

If you poll someone’s fax machine to receive a fax, you pay for the call.

1

If it is not illuminated in green, press

(Fax).

2

Load your document.

3

Press Menu/Set, 2, 2, 6.

6.Polled TX

4

Press

▲

or

▼

to select

Standard

.

Press Menu/Set.

1.Doc 2.Memory

Press 1 to leave the paper document waiting in the ADF.

—OR—

Press 2 to scan the document into the memory.

■

■

Note

If you press 1 in Step 4, the document remains in the ADF until your machine is polled. If you want to use the ADF before the polled transmission occurs, you must use Menu/Set, 2, 6 to cancel the job.

If you press 2 in Step 4, the document will be stored in the machine’s memory and can be retrieved from any other fax machine until you delete the fax from memory by using the Cancelling a Job

menu setting. (See Cancelling a

scheduled job on page 3-8.)

3 - 12

Setup Send

Setup for Polled Transmit with

Secure Code

Polled Transmit with Secure Code is a way to keep documents from falling into the wrong hands while the machine is set up for polling.

■

■

Note

When someone polls your machine to receive a fax, they pay for the call.

If you poll someone’s fax machine to receive a fax, you pay for the call.

1

If it is not illuminated in green, press

(Fax).

2

Load your document

3

Press Menu/Set, 2, 2, 6.

6.Polled TX

4

Press

▲

or

▼

to select

Secure

.

Press Menu/Set.

5

Enter a four-digit number.

Press Menu/Set.

1.Doc 2.Memory

Press 1 to leave the paper document waiting in the ADF.

—OR—

Press 2 to scan the document into the memory.

■

■

■

Note

If you press 1 in Step 5, the document remains in the ADF until your machine is polled. If you want to use the ADF before the polled transmission occurs, you must first cancel this job.

If you press 2 in Step 5 the document will be stored in the machine’s memory and can be retrieved from any other fax machine until you delete the fax from memory by using the Cancelling a Job

menu setting. (See Cancelling a

scheduled job on page 3-8.)

You can use Secure Polling only with another Brother fax machine.

3

3 - 13

4

Setup Receive

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can choose the mode that best suits your needs.

LCD

Fax Only

(automatic receive)

Fax/Tel

(fax and telephone)

(with an external or extension telephone)

External TAD

(with an external telephone answering machine only)

Manual

(manual receive)

(with an external or extension telephone or BT

Call Sign)

How it works

The machine automatically answers every call as a fax.

When to use it

For dedicated fax lines.

The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax.

If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

The external telephone answering machine (TAD) automatically answers every call.

Voice messages are stored on the external TAD. If it is a fax call, the machine receives the Fax.

You control the phone line and must answer every call yourself.

Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot use an answering machine on the same line, even if it is on a separate phone socket on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode, if you want to use an answering machine connected to your machine.

The External TAD setting works only with an external answering machine. Ring Delay does not work in this setting.

Use this mode if you do not receive many fax messages, use BT Call Sign, or if you are using a computer on the same line.

If you answer and hear fax tones, wait until the machine

takes over the call, then hang up. (See Fax Detect on page

4-3.)

4 - 1

To select or change your Receive

Mode

1

Press Menu/Set, 0, 1.

1.Receive Mode

2

Press

▲

or

▼

to select

Fax Only

,

Fax/Tel

,

External TAD

or

Manual

.

Press Menu/Set.

3

Press Stop/Exit.

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

Setup Receive

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it answers in

Fax Only or

Fax/Tel

mode. If you have external or extension phones on the same line as the machine or subscribe to the BT Call Sign service, keep the Ring Delay setting of 4.

(See Operation from extension telephones on

page A-2 and Fax Detect on page 4-3.)

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 1.

1.Ring Delay

3

Press

▲

or

▼

to select how many times the line rings before the machine answers (00 - 04).

Press Menu/Set.

(If you select 00, the line won’t ring at all.)

4

Press Stop/Exit.

4

4 - 2

Chapter 4

Setting the F/T Ring Time

(Fax/Tel mode only)

If you set the Receive Mode to

Fax/Tel

, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.)

This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone on the same

line as the machine. (See For Fax/Tel mode

only on page A-2.)

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 2.

2.F/T Ring Time

3

Press

▲

or

▼

to select how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).

Press Menu/Set.

4

Press Stop/Exit.

Note

Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Fax Detect

When you use this feature, you don’t have to press Start or the Fax Receive Code 51 when you answer a fax call. Selecting

On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see

Receiving

on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another wall socket/phone socket, just replace the handset and your machine will do the rest.

■

■

Note

If your machine does not connect a fax call when you lift an extension or external phone handset (either because this feature is set to

Off

or due to telephone line problems), you will need to activate the machine manually. You can do this by pressing Start on the machine.

—OR— by pressing 51 if you are not at your

machine. (See Operation from extension

telephones on page A-2.)

If you send faxes from a computer on the same phone line and the machine intercepts them, set Fax Detect to

Off

.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 3.

3.Fax Detect

3

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

Press Stop/Exit.

4 - 3

Printing a reduced incoming fax (Auto Reduction)

If you choose

On

, the machine automatically reduces an incoming fax to fit on one page of

Letter or A4 size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper

Size setting (Menu/Set, 1, 3).

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 5.

5.Auto Reduction

3

Use

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

Press Stop/Exit.

■

■

■

Note

Turn on this setting if you receive faxes that are split onto two pages. However, if the document is too long the machine may still print on two pages.

If left and right margins are cut off, turn on this setting.

When this feature is set to

On

, the A4 faxes people send to you may appear slightly shrunk even though your machine prints them on A4 paper. This is because the machine has to print the Station ID of the sending machine at the top of the page.

Setup Receive

Advanced receiving operations

Printing a fax from the memory

If you have selected Fax Storage (Menu/Set,

2, 5, 1), you can still print a fax from the memory when you are at your machine.

(See Setting Fax Storage on page 6-1.)

1

Press Menu/Set, 2, 5, 3.

3.Print Document

2

Press Start.

Setting the Print Density

You can adjust print density, making your printed pages darker or lighter.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 7.

7.Print Density

3

Press

▲

to make the print darker.

—OR—

Press

▼

to make the print lighter.

Press Menu/Set.

4

Press Stop/Exit.

4

4 - 4

Chapter 4

Reception into memory

As soon as the paper tray becomes empty during fax reception, the screen will display

No Paper Fed

; please put some paper in

the paper tray. (See How to load paper on page 1-10.)

If Memory Receive is On at this time...

The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory.

Subsequent incoming faxes will also be stored into memory until the memory is full, following this no further incoming fax calls will be automatically answered. To print all data put fresh paper in the paper tray, and then press Start.

If Memory Receive is Off at this time...

The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory.

Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper tray. To print the last fax received, put paper in the paper tray, and then press Start.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 6.

6.Memory Receive

3

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

Press Stop/Exit.

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines.

Everyone who is involved in Polling needs to set up their fax machines for Polling.

■

■

Note

If you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the

Polling feature.

Setup for Polling Receive (Standard)

Polling Receive is when you call another fax machine to receive a fax from it.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 8.

8.Polling RX

3

Press

▲

or

▼

to select

Standard

.

Press Menu/Set.

4

Enter the fax number you are polling.

Press Start.

The LCD shows

Dialing

.

4 - 5

Secure Polling

Secure Polling is a way to keep the documents from falling into the wrong hands while the other fax machine is set up for polling.

Setup for Polling Receive (Secure)

You need to make sure you are using the same secure code as the other party.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 8.

8.Polling RX

3

Press

▲

or

▼

to select

Secure

.

Press Menu/Set.

4

Enter a four-digit secure code.

This is the same as the security code of the fax machine you are polling.

5

Press Menu/Set.

6

Enter the fax number you are polling.

7

Press Start.

The LCD shows

Dialing

.

Note

You can use Secure Polling only with another

Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.

Setup Receive

Setup for Polling Receive (Timer)

You can set the machine to begin Polling

Receive at a later time.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 8.

8.Polling RX

3

Press

▲

or

▼

to select

Timer

.

Press Menu/Set.

4

Enter the time (in 24-hour format) you want to begin polling.

For example, enter 21:45 for 9:45 PM.

5

Press Menu/Set.

6

Enter the fax number you are polling.

Press Start.

The machine makes the polling call at the time you entered.

Note

You can set up only one Delayed Polling.

4

4 - 6

Chapter 4

Sequential Polling

The machine can request documents from several fax machines in a single operation.

You just specify several destinations in Step

5. Afterwards, a Sequential Polling Report will be printed.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 8.

8.Polling RX

3

Press

▲

or

▼

to choose

Standard

,

Secure

or

Timer

.

Press Menu/Set when the screen displays the setting you want.

4

If you selected

Standard

, go to Step 5.

• If you selected

Secure

, enter a four-digit number and press

Menu/Set, and then go to Step 5.

• If you selected

Timer

, enter the time

(in 24-hour format) you want to begin polling and press Menu/Set, and then go to Step 5.

5

Specify the destination fax machines, you wish to poll by using One-Touch,

Speed-Dial, Search, a Group (See

Setting up Groups for Broadcasting on page 5-3) or the dial pad. You must

press Menu/Set between each location.

6

Press Start.

The machine polls each number or group in turn for a document.

■

■

Note

Press Stop/Exit while the machine is dialling to cancel the polling process.

To cancel all sequential polling receive

jobs, press Menu/Set, 2, 6. (See

Cancelling a scheduled job on page 3-8.)

4 - 7

5

Quick-Dial numbers and dialling options

Storing numbers for easy dialling

You can set up your machine to do following types of easy dialling: One-Touch,

Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the

LCD shows the name, if you stored it, or the number.

Note

If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.

Storing One-Touch numbers

Your machine has 10 One-Touch keys where you can store 10 (MFC-7225N) or 20

(FAX-2820 and FAX-2920) fax or phone numbers for automatic dialling. To access numbers 11 to 20 (FAX-2820 and FAX-2920), hold down Shift as you press the One-Touch key. The LCD shows the name, if you stored it, or the number.

Note

Shift is not available for MFC-7225N.

FAX-2820 and

FAX-2920

MFC-7225N

1

Press Menu/Set, 2, 3, 1.

1.One-Touch Dial

2

Press the One-Touch key where you want to store a number.

3

Enter the phone or fax number (up to 20 digits).

Press Menu/Set.

4

Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set.

(You can use the chart on page B-10 to

help you enter letters.)

—OR—

Press Menu/Set to store the number without a name.

5

Go to Step 2 to store another

One-Touch number.

—OR—

Press Stop/Exit.

5

5 - 1

Chapter 5

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Start). The machine can store 200 Speed-Dial numbers.

1

Press Menu/Set, 2, 3, 2.

2.Speed-Dial

2

Use the dial pad to enter a three-digit

Speed-Dial location number. (001 - 200)

(For example, press 005.)

Press Menu/Set.

3

Enter the phone or fax number (up to 20 digits).

Press Menu/Set.

4

Use the dial pad to enter the name (up to 15 characters).

Press Menu/Set.

(You can use the chart on page B-10 to

help you enter letters.)

—OR—

Press Menu/Set to store the number without a name.

5

Go to Step 2 to store another

Speed-Dial number.

—OR—

Press Stop/Exit.

Changing One-Touch /

Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following:

1

#005:MIKE

1.Change 2.Exit

Press 1 to change the stored number.

—OR—

Press 2 to exit without making a change.

How to change the stored number or name:

• If you want to change a character, use

or to position the cursor under the character you want to change, and then type over it.

• If you want to erase the whole number or whole name, press Stop/Exit when the cursor is under the first digit or letter. The characters above and to the right of the cursor will be deleted.

2

Enter a new number.

Press Menu/Set.

3

Follow the directions beginning at Step

4 in Storing One-Touch Dial numbers and Storing Speed-Dial numbers.

(See Storing One-Touch numbers on

page 5-1 and Storing Speed-Dial

numbers on this page.)

5 - 2

Setting up Groups for

Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Start or Search/Speed Dial, #, the three-digit location and Start. First, you’ll need to store each fax number as a

One-Touch or Speed-Dial number. Then, you can combine them into a Group. Each Group uses up a One-Touch key or a Speed-Dial location. You can have up to eight Groups, or you can assign up to 219 (FAX-2820 and

FAX-2920) and 209 (MFC-7225N) numbers to one large Group.

(See Storing One-Touch numbers on page

5-1 and Storing Speed-Dial numbers on page

5-2.)

1

Press Menu/Set, 2, 3, 3.

3.Setup Groups

2

Decide where you wish to store the

Group.

—AND—

Press a One-Touch key.

—OR—

Press Search/Speed Dial and enter the three digit location, and then press

Menu/Set.

(For example, press One-Touch key 2, or press Search/Speed Dial 0 4 5 for

Speed-Dial location 045.)

3

Use the dial pad to enter the Group number (1 to 8).

Setup Group:G01

Press Menu/Set.

(For example, press 1 for Group 1.)

Quick-Dial numbers and dialling options

4

To include One-Touch or Speed-Dial numbers in the Group, press them as follows:

For example, for One-Touch number 4, press One-Touch key 4. The LCD shows

004

. For Speed-Dial location

009, press Search/Speed Dial, and then 0 0 9 on the dial pad.

G01: 004#009

5

Press Menu/Set to accept the numbers for this Group.

6

Use the dial pad and the chart on page

B-10 to enter a name for the Group.

Press Menu/Set.

(For example, type

NEW CLIENTS

).

7

Press Stop/Exit.

Note

You can print a list of all One-Touch and

Speed-Dial numbers. Group numbers will be marked in the GROUP column.

(See Printing reports on page 7-2.)

5

5 - 3

Chapter 5

Dialling options

Access codes and credit card numbers

Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialling sequences by dividing them and setting them up on separate One-Touch and Speed Dial numbers in any combination. You can even include manual dialling using the dial pad.

(See Storing One-Touch numbers on page

5-1 and Storing Speed-Dial numbers on page

5-2.)

For example, perhaps you have stored ‘555’ on One-Touch key 1 and ‘7000’ on

One-Touch key 2. If you press One-Touch key 1, One-Touch key 2, and Start, you will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the number with manual dialling using the dial pad.

For example, to change the number to

555-7001 you could press One-Touch key 1 and then press 7001 using the dial pad.

Pause

Press Redial/Pause to insert a 3.5-second pause between numbers. If you are dialling overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Tone or Pulse

If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

1

Lift the handset of the external phone.

2

Press # on the control panel of your machine. Any digits dialled after this will send tone signals.

When you hang up, the machine will return to the Pulse dialling service.

5 - 4

6

Remote Fax Options

Setting Remote Fax

Options

■

■

Note

You can only use one remote fax option at a time:

Fax Forwarding—OR—Fax Storage—

OR—PC FAX Receive*—OR—Off.

*MFC-7225N only

If you change the remote fax options and received faxes are left in your machine’s memory, an LCD message will appear.

(See Changing Remote Fax Options on page 6-3.)

Setting up Fax Forwarding

When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forward the fax message.

1

Press Menu/Set, 2, 5, 1.

1.Forward/Store

2

Press

▲

or

▼

to select

Fax Forward

.

Press Menu/Set.

The LCD will ask you to enter the fax number to which faxes will be forwarded.

.

3

Enter the forwarding number (up to 20 digits).

Press Menu/Set.

4

Press

▲

or

▼

to select

Backup Print:On

or

Backup Print:Off

.

Backup Print:On

Press Menu/Set.

Note

If you select

Backup Print:On

, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine. The FAX-2920 and

MFC-7225N can store faxes up to 4 days if there is a power failure. The faxes stored in the FAX-2820 memory will be deleted.

5

Press Stop/Exit.

Setting Fax Storage

If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands.

1

Press Menu/Set, 2, 5, 1.

1.Forward/Store

2

Press

▲

or

▼

to select

Fax Storage

.

Press Menu/Set.

3

Press Stop/Exit.

Note

If you have set Fax Storage, a backup copy will automatically be printed at the machine.

6

6 - 1

Chapter 6

Setting PC Fax Receive

(MFC-7225N only)

If you select

PC Fax Receive

, your machine will temporarily store your received fax messages in its memory, and then automatically send the faxes to the PC. You can then use your PC to view and store these faxes.

When Backup Print is off, your fax messages are automatically erased from your machine’s memory when they have been successfully sent to your PC. When Backup Print is on, your fax messages are erased when they have been successfully printed and sent to the PC.

1

Press Menu/Set, 2, 5, 1.

1.Forward/Store

2

Press

▲

or

▼

to select

PC Fax Receive

.

Press Menu/Set.

3

Press

▲

or

▼

to select

Backup Print:On

or

Backup Print:Off

.

Backup Print:On

Press Menu/Set.

4

Press Stop/Exit.

■

■

■

■

Note

Before you can use PC Fax Receive or transfer faxes to your PC you must:

• Connect your machine to a PC;

• Have the PC switched on; and

• Have the MFL Pro Suite software installed and PC-FAX Receiving running. (For details, see Setting up

PC-FAX receiving in the Software

User’s Guide on the CD-ROM.)

In the event of a power failure, the

MFC-7225N will store your faxes in memory for up to 4 days. However, if you select

Backup Print:On

, the machine will print the fax, so you will have a copy if there is a power failure before it is sent to the PC.

If you get an error message and the machine cannot print the faxes in memory, you can use this setting to transfer your

faxes to your PC. (For details, see Error

messages on page 11-1.)

You must turn off PC Fax Receive before you can turn on Memory Security.

6 - 2

Turning off Remote Fax

Options

1

Press Menu/Set, 2, 5, 1.

1.Forward/Store

2

Press

▲

or

▼

to select

Off

.

Press Menu/Set.

3

Press Stop/Exit.

Note

If you set the remote fax options to

Off

and received faxes are left in your machine’s memory, further LCD messages appear after

Step 2. (See Changing Remote Fax Options.)

Remote Fax Options

Changing Remote Fax

Options

If received faxes are left in your machine’s memory when you change the remote fax option the LCD will ask you the following question:

Erase All Doc?

1.Yes 2.No

—OR—

Print All Fax?

1.Yes 2.No

■

■

If you press 1, faxes in the memory will be erased or printed before the setting changes.

If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged. If a backup copy has already been prited it will not be printed again.

(For MFC-7225N only)

If received faxes are left in the machine’s memory when you change to

PC Fax Receive

from another remote fax option (

Fax Forward

or

Fax Storage

), the

LCD will ask you the following message:

Send Fax to PC?

1.Yes 2.No

■

■

If you press 1, and

Backup Print

is set to

On

, faxes in the memory will be erased before the setting changes. If you press 1 and Backup print is set to

Off

, faxes in the memory will be sent to your PC before the setting changes.

If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged.

6

6 - 3

Chapter 6

Setting your Remote Access

Code

The remote access code lets you access the

Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--).

1

Press Menu/Set, 2, 5, 2.

2.Remote Access

2

Enter a three-digit code using numbers

0-9, #.

Press Menu/Set. (The preset ‘ ’ cannot be changed.)

Note

Do not use the same code as your Fax

Receive Code ( 51) or Telephone Answer

Code (#51).

(See Operation from extension telephones on page A-2.)

3

Press Stop/Exit.

Note

You can change your code at any time by entering a new one. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--) and press

Menu/Set.

Remote Retrieval

You can call your machine from any touch tone telephone or fax machine, then use the

Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

Using your Remote Access

Code

1

Dial your fax number from a telephone or another fax machine using touch tone.

2

When your machine answers, immediately enter your Remote Access

Code (3 digits followed by ).

3

The machine signals if it has received fax messages:

1 long beep — Fax messages

No beeps — No messages

4

The machine gives two short beeps to tell you to enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command.

The machine will beep three times, if you enter an invalid command.

5

Press 9 0 to reset the machine when you’ve finished.

6

Hang up.

Note

If your machine is set to

Manual

mode and you want to use the remote retrieval features, you can access your machine by waiting about 2 minutes after it starts ringing, and then entering the Remote Access Code within 30 seconds.

6 - 4

Remote Fax Options

Remote commands

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command.

Remote commands

95 Change the Fax Forwarding or

Fax Storage settings

1 OFF

2 Fax Forwarding

4 Fax Forwarding number

6 Fax Storage

Operation details

You can select Off after you have retrieved or erased all your messages.

If you hear one long beep, the change has been accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (for example, registering a fax forwarding number). You can register your Fax Forwarding

number by entering 4. (See Changing your Fax Forwarding

number on page 6-6.) Once you have registered the number,

Fax Forwarding will work.

96 Retrieve a fax

2 Retrieve all faxes

3 Erase faxes from the memory

Enter the number of a remote fax machine to receive stored fax

message(s). (See page 6-6.)

If you hear one long beep, fax messages have been erased from the memory.

97 Check the receiving status

1 Fax You can check whether your machine has received any faxes.

If yes, you will hear one long beep. If no, you will hear three short beeps.

98

90

Change the Receive Mode

1 External TAD

2 Fax/Tel

3 Fax Only

Exit

If you hear one long beep, your change has been accepted.

Press 9 0 to exit Remote Retrieval. Wait for the long beep, then replace the handset.

6

6 - 5

Chapter 6

Retrieving fax messages

You can call your machine from any touch tone phone and have your fax messages sent to a fax machine.

1

Dial your fax number.

2

When your machine answers, immediately enter your Remote Access

Code (3 digits followed by ). If you hear one long beep, you have messages.

3

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

4

Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by

## (up to 20 digits).

Note

You cannot use and # as dial numbers.

However, press # if you want to store a pause.

5

Press 9 0 to reset the machine when you’ve finished.

6

Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages.

Changing your Fax

Forwarding number

You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.

1

Dial your fax number.

2

When your machine answers, immediately enter your Remote Access

Code (3 digits followed by ). If you hear one long beep, you have messages.

3

When you hear two short beeps, use the dial pad to press 9 5 4.

4

Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits).

Note

You cannot use and # as dial numbers.

However, press # if you want to store a pause.

5

Press 9 0 to reset the machine when you’ve finished.

6

Hang up after you hear your machine beep.

6 - 6

7

Printing reports

Fax settings and activity

You need to set up the Transmission

Verification Report and Journal Period in the menu table.

Press Menu/Set, 2, 4, 1.

1.XMIT Report

—OR—

Press Menu/Set, 2, 4, 2.

2.Journal Period

Customizing the

Transmission Verification

Report

You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select

On

or

On+Image

, the report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again.

Selecting

On+Image

or

Off+Image

will print a section of the fax’s first page on the report to help you remember.

Note

When the Verification Report is turned

Off

or

Off+Image

, the Report will only print if there is a transmission error, with ERROR in the

RESULT column.

1

Press Menu/Set, 2, 4, 1.

1.XMIT Report

2

Press

▲

or

▼

to select

On

,

On+Image

,

Off

or

Off+Image

.

Press Menu/Set.

3

Press Stop/Exit.

7

7 - 1

Chapter 7

Setting the Journal Period

You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to

Off

, you can print the report by following the steps on Printing reports.

The default setting is

Every 50 Faxes

.

1

Press Menu/Set, 2, 4, 2.

2.Journal Period

2

Press

▲

or

▼

to choose an interval.

Press Menu/Set.

(If you choose 7 days, the LCD will ask you to choose a day on which to begin the 7-day countdown.)

3

Enter the time to begin printing in

24-hour format.

Press Menu/Set.

(For example: enter 19:45 for 7:45 PM.)

4

Press Stop/Exit.

■

■

Note

If you select 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory. If the machine’s memory becomes full with 200 jobs before the time you selected has passed, the machine will print the Journal early and then erase all jobs from memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from memory.

If you select

Every 50 Faxes

, the machine will print the Journal when the machine has stored 50 jobs.

Printing reports

Following reports are available:

1.XMIT Verify

Prints a Transmission Verification

Report for your last transmission.

2.Help List

Prints the Help List so you can see at-a-glance how to quickly program your machine.

3.Quick-Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in numerical order.

4.Fax Journal

Lists information about the last incoming and outgoing faxes.

(TX means Transmit.) (RX means

Receive.)

5.User Settings

Lists your settings.

6.Network Config

(MFC-7225N only)

Lists your Network settings.

7.Order Form

You can print an accessories order form to fill out and send to your Brother dealer.

How to print a report

1

Press Reports.

2

Press

▲

or

▼

to select the report you want.

Press Menu/Set.

—OR—

Enter the number of the report you want to print.

For example, press 2 to print the Help

List.

7 - 2

‘

8

Making copies

Using the machine as a copier

You can use your machine as a copier, making up to 99 copies at a time.

Enter Copy mode

Before making copies, make sure that

(Copy) is illuminated in green. If it is not, press (Copy) to enter Copy mode.

The default setting is Fax mode. You can change the number of seconds or minutes that the machine stays in Copy mode.

(See Setting the Mode Timer (FAX-2820 and

FAX-2920 only) on page 2-4 or See Setting

the Mode Timer (MFC-7225N only) on page

2-4.)

The printable area of your machine begins at approximately 2 mm from both sides and

3 mm from the top or bottom of the paper.

2 mm

Unprintable area

3 mm

Note

This printable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The printable area changes with the paper size.

8

Making a single copy

1

Press green.

2

Load your document.

(See Load document on page 1-7.)

3

Press Start.

The LCD shows the default copy setting

Copy Ratio

Quality

No of Copies

8 - 1

Chapter 8

Making multiple copies

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Start.

Note

To sort the copies, press Options and

▲

or

▼ to select

Stack/Sort

. (See Sorting copies

using the ADF on page 8-5.)

Stop copying

To stop copying, press Stop/Exit.

Using the temporary

Copy key

When you want to quickly change the copy settings temporarily for the next copy, use the

Options key. You can use different combinations.

Options key

■

■

Note

The machine returns to its default settings

60 seconds after it finishes copying, or if the Mode Timer returns the machine to

Fax mode. (See Setting the Mode Timer

(FAX-2820 and FAX-2920 only) on page

2-4 or See Setting the Mode Timer

(MFC-7225N only) on page 2-4.)

You can save the quality and contrast settings you use most often by setting

them as default. (See Changing the

default copy settings on page 8-7.)

8 - 2

Making copies

Changing the temporary copy settings

Use the Options key to quickly set the following copy settings temporarily for the next copy.

Press

Menu Selections Options Page

select

Enlarge/Reduce

Quality

Stack/Sort

Contrast

Page Layout select

50%

/70%/78%/83%/

85%

/91%/94%/97%/100%/

104%

/141%/200%/

Custom(50-200%)

/Auto

Auto

Text

Photo

Stack

Sort

▼ -…………„+ ▲

▼ -………„…+ ▲

▼ -……„……+ ▲

▼ -…„………+ ▲

▼ -„…………+ ▲

Off(1 in 1)

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

8-4

8-5

8-5

8-5

8-6

Note

The factory settings are shown in Bold.

After you choose your settings by pressing Menu/Set, the LCD shows

Set temporarily

.

Press Start if you have finished choosing settings.

8

8 - 3

Chapter 8

Enlarging or reducing the image copied

You can select the following enlargement or reduction ratios.

Auto

automatically calculates the reduction ratio for the paper size set for the machine

(Menu/Set, 1, 3).

Custom(50-200%)

allows you to enter a ratio from 50% to 200%.

Press and

▲

or

▼

to select

Enlarge/Reduce

100%

104% EXE

→ LTR

141% A5

→ A4

200%

Auto

Custom(50-200%)

50%

70% A4

→ A5

78% LGL

→ LTR

83% LGL

→ A4

85% LTR

→ EXE

91% Full Page

94% A4

→ LTR

97% LTR

→ A4

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Enlarge/Reduce

.

Press Menu/Set.

5

Press

▲

or

▼

to select the enlargement or reduction ratio you want.

Press Menu/Set.

—OR—

Use the dial pad to enter an enlargement or reduction ratio from

50% to

200%

.

Press Menu/Set.

(For example, press 5 3 to enter

53%

.)

6

Press Start.

Note

Special Copy Options (

2 in 1 (P)

,

2 in 1 (L)

,

4 in 1 (P)

or

4 in 1 (L)

) are not available with Enlarge/Reduce.

8 - 4

Quality

You can select the copy quality. The default setting is

Auto

.

Auto

Text

Photo

Suitable for documents that contain both text and photographs.

Suitable for documents containing only text.

Suitable for copying photographs.

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Quality

.

Press Menu/Set.

5

Press

▲

or

▼

to select the copy quality you want (

Auto

,

Text

or

Photo

).

Press Menu/Set.

6

Press Start.

Making copies

Sorting copies using the ADF

You can sort multiple copies. Pages will be stacked in the order and so on.

1

2

3

(1, 2, 3),

1

2

3

(1, 2, 3)

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Stack/Sort

.

Press Menu/Set.

5

Press

▲

or

▼

to select

Sort

.

Press Menu/Set.

6

Press Start.

8

Contrast

You can adjust copy contrast to make copies darker or lighter.

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Contrast

.

Press Menu/Set.

5

Press

▲

to increase the contrast.

—OR—

Press

▼

to decrease the contrast.

Press Menu/Set.

6

Press Start.

8 - 5

Chapter 8

Making N in 1 copies (Page Layout)

You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper.

■

Note

Please make sure paper size is set to

Letter

or

A4

.

■

You can use N in 1 copy feature with

100% copy size only.

■

(P)

means Portrait and

(L)

means

Landscape.

1

Press green.

2

Load your document.

3

Use the dial pad to enter the number of copies you want (up to 99).

4

Press Options and

▲

or

▼

to select

Page Layout

.

Press Menu/Set.

5

Press

▲

or

▼

to select

2 in 1 (P)

,

2 in 1 (L)

,

4 in 1 (P)

or

4 in 1 (L)

.

Press Menu/Set.

6

Press Start to scan the document.

When using the ADF, place the document face down in the direction shown below.

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

8 - 6

Changing the default copy settings

You can save the quality and contrast settings you use most often by setting them as default. These settings will remain until you change them again.

Quality

1

Press Menu/Set, 3, 1.

1.Quality

2

Press

▲

or

▼

to select

Auto

,

Text

or

Photo

.

Press Menu/Set.

3

Press Stop/Exit.

Adjusting contrast

You can adjust copy contrast to make copies darker or lighter.

1

Press Menu/Set, 3, 2.

2.Contrast

2

Press

▲

to increase the contrast.

—OR—

Press

▼

to decrease the contrast.

Press Menu/Set.

3

Press Stop/Exit.

Making copies

Out of Memory message

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.

If you get an

Out of Memory

message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.

Note

To gain extra memory, you can turn off Fax

Storage.

(See Turning off Remote Fax Options on page 6-3.)

—OR—

Print the faxes that are in the memory.

(See Printing a fax from the memory on page

4-4.)

When you get an

Out of Memory

message, you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100%.

8

8 - 7

9

Software and Network Features

(MFC-7225N only)

The User’s Guide on the CD-ROM includes the Software and Network User’s Guides for features available when connected to a computer (for example, Printing and Scanning). The availability of the features listed below varies by model:

■

■

■

■

■

■

■

■

Using the machine as a Printer

(See Chapter 1 in the Software User’s Guide on the CD-ROM.)

How to Scan

(See Chapter 2 in the Software User’s Guide on the CD-ROM.)

Using ControlCenter2.0

(See Chapter 3 in the Software User’s Guide on the CD-ROM.)

Using Remote Setup

(See Chapter 4 in the Software User’s Guide on the CD-ROM.)

Using Brother PC-FAX software

(See Chapter 5 in the Software User’s Guide on the CD-ROM.)

Using your machine with a Macintosh

®

(See Chapter 7 in the Software User’s Guide on the CD-ROM.)

Network Scanning

(See Chapter 6 in the Software User’s Guide on the CD-ROM.)

Network Printing

(See Chapter 1 in the Software User’s Guide on the CD-ROM.)

Note

See also How to access the complete User’s Guide (MFC-7225N only) on page 1-3.

9 - 1

10

Important information

IEC 60825-1 Specification

This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required.

CLASS 1 LASER PRODUCT

APPAREIL À LASER DE CLASSE 1

LASER KLASSE 1 PRODUKT

This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.

The Scanner Unit should not be opened under any circumstances.

Laser Diode

Wave length:

Output:

Laser Class:

770 - 810 nm

5 mW max.

Class 3B

WARNING

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Disconnect device

This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely.

LAN connection

(MFC-7225N only)

CAUTION

Do not connect this product to a LAN connection that is subject to over-voltages.

International E

NERGY

S

TAR

®

Compliance Statement

The purpose of the International E

NERGY

S

TAR

®

Program is to promote the development and popularization of energy-efficient office equipment.

As an E

NERGY

S

TAR

®

Partner, Brother Industries,

Ltd. has determined that this product meets the

E

NERGY

S

TAR

®

guidelines for energy efficiency.

Radio interference

(220-240V Model only)

This product complies with EN55022 (CISPR

Publication 22)/Class B. When connecting the machine to a computer, ensure that you use the following interface cables.

1.A USB cable which must not exceed 2.0 metres in length.

2.A shielded parallel interface cable with twisted-pair conductors and that is marked

“IEEE 1284 compliant”. The cable must not exceed 2.0 metres in length.

10

10 - 1

Chapter 10

Important safety instructions

1

Read all of these instructions.

2

Save them for later reference.

3

Follow all warnings and instructions marked on the product.

4

Unplug this product from the wall socket before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

5

Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered.

The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

7

This product should be operated from the type of power source indicated on the label.

If you are not sure of the type of power available, call your dealer or local power company.

8

This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded plug.

9

Use only the power cord supplied with this machine.

0

Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.

A

Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.

B

Wait until pages have exited the machine before picking them up.

C

Unplug this product from the power socket and refer all servicing to Brother Authorized

Service Personnel under the following conditions:

• When the power cord is damaged or frayed.

• If liquid has been spilled into the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.

Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

• If the product has been dropped or the cabinet has been damaged.

• If the product exhibits a distinct change in performance, indicating a need for service.

10 - 2

D

To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

E

To reduce the risk of fire, electric shock and injury to people, note the following:

• Do not use this product near appliances that use water, a swimming pool or in a wet basement.

• Do not use the machine’s telephone during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.

• Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

Important information

Trademarks

The Brother logo is a registered trademark of

Brother Industries, Ltd.

Brother is a registered trademark of Brother

Industries, Ltd.

Multi-Function Link is a registered trademark of

Brother International Corporation.

© 2004-2005 Brother Industries, Ltd. All rights reserved.

Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.

Macintosh and TrueType are registered trademarks of Apple Computer, Inc.

PaperPort and OmniPage OCR are registered trademarks of ScanSoft, Inc.

Presto! PageManager is a registered trademark of

NewSoft Technology Corporation.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s Guide, the Software User’s

Guide* and the Network User’s Guide*

(*MFC-7225N only) are registered trademarks of their respective companies.

10

10 - 3

11

Troubleshooting and routine maintenance

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below.

You can correct most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

ERROR MESSAGES

ERROR MESSAGE

Comm.Error

CAUSE

Back Cover Open

The back cover is not completely closed.

Poor phone line quality caused a communication error.

ACTION

Close the back cover of the machine.

Change Drum Soon

The drum unit is near the end of its life.

Use the drum unit until you have a print quality problem; then replace the drum unit with a new one.

See Replacing the drum unit (DR-2000) on page

11-26.

Try sending the fax again or try connecting the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line.

Check the other fax machine’s polling setup.

Connection Fail

You tried to poll a fax machine that is not in Polled Waiting mode.

Cooling Down

Wait for a while

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows Cooling Down, and Wait for a while.

You must wait 20 minutes for it to cool.

Cover is Open

Document Jam

The front cover is not completely closed.

The document was not inserted or fed properly, or the document scanned from the ADF was too long.

Close the front cover of the machine.

See Document jams on page 11-6.

See Using the automatic document feeder (ADF) on page 1-7.

Re-start printing from your computer.

Data Remaining

(FAX-2920 and

MFC-7225N only)

Disconnected

Print data is left in the machine’s memory.

(MFC-7225N only)

Print data is left in the machine’s memory. The USB or Parallel cable was unplugged while the computer was sending the data to the machine.

The other person or other person’s fax machine stopped the call.

Press Job Cancel. The machine will cancel the job and clear it from the memory.

Try to print again.

Try to send or receive again.

11 - 1

Troubleshooting and routine maintenance

ERROR MESSAGES

ERROR MESSAGE CAUSE

Dust on Drum

The drum unit needs to be cleaned.

BT Call Sign On

The machine is set BT Call Sign to

On

. You cannot change the Receive

Mode from Manual to another mode.

Unit is too Hot

The fuser unit is too hot.

Fail to Warm up

The fuser unit is too cold.

Machine too Hot

The inside of the machine is too hot.

ACTION

See Cleaning the drum unit on page 11-16.

Set BT Call Sign to Off.

See BT Call Sign (For U.K. Only) on page A-1.

(For FAX-2920 and MFC-7225N)

Turn off the machine’s power switch, and check the machine’s environment. If it is in a location that is too hot or too cold, try to cool or warm the room by turning on the air conditioner or heater. Or, change the location. Then, turn on the machine’s power switch.

(The machine can be disconnected for up to 4 days without losing faxes stored in the memory.)

(For FAX-2820)

When you turn off the machine’s power switch, its memory will be cleared. (To check if faxes are in the

machine’s memory, see Checking if the machine has

faxes in its memory on page 11-5.) If there are faxes,

you need to save them before following the

suggestions below. (To save the faxes, see

Forwarding faxes to another fax machine on page

11-5.)

Then, turn off the machine’s power switch. Check the machine’s environment. If it is in a location that is too hot or too cold, try to cool or warm the room by turning on the air conditioner or heater. Or, move the machine to another location. Then, turn on the machine’s power switch.

Listen to the machine to check that the cooling fan is spinning.

Make sure that the air vents are not covered up or blocked.

If the fan is spinning and air vents are clear, you should let the machine cool down for several minutes before using it again.

If the fan is not spinning, follow the suggestions below.

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then on again. If the error message continues leave the machine for several minutes and then try it again. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.)

(For FAX-2820)

When you turn off the machine's power switch its memory will be cleared. To check whether the

machine has faxes in its memory, see Checking if the

machine has faxes in its memory on page 11-5. If there

are faxes you need to save them before following the

suggestions below (See Forwarding faxes to another

fax machine on page 11-5). Turn off the machine's

power switch and then on again. If the error message continues, leave the machine for several minutes and try it again.

11

11 - 2

Chapter 11

ERROR MESSAGES

ERROR MESSAGE CAUSE

No cartridge

No Paper Fed

The toner cartridge and drum unit assembly is not installed or is not installed properly.

The machine is out of paper or paper is not properly loaded in the paper tray.

ACTION

Reinstall the toner cartridge.

Refill the paper in the paper tray and then press Start.

—OR—

Remove the paper and load it again and then press

Start.

Verify the number and try again.

No Response/Busy

The number you dialled does not answer or is busy.

Not Registered

You tried to access a One-Touch or

Speed Dial number that is not programmed.

Out of Memory

The machine’s memory is full.

Set up the One-Touch or Speed Dial number.

(See Storing One-Touch numbers on page 5-1 and

Storing Speed-Dial numbers on page 5-2.)

(Fax sending or copy operation in progress)

Press Start to send or copy the scanned pages.

—OR—

Press Stop/Exit and wait until the other operations in progress have finished and then try again.

—OR—

Clear the faxes from the memory. (See Out of Memory

message on page 8-7.)

Paper jam Inside

The paper is jammed inside the machine.

Paper Jam Rear

The paper is jammed in the back of the machine.

Paper Jam Tray

The paper is jammed in the paper tray of machine.

Toner Life End

The toner cartridge and drum unit assembly is not installed properly.

—OR—

The toner is used up and printing is not possible.

Toner Low

If the LCD shows Toner Low, you can still print, however, the machine is telling you that toner is near the end of its life and will soon need replacing.

(Printing operation in process (FAX-2920 and

MFC-7225N only))

Reduce print resolution. (For details Advanced tab in the Software User’s Guide on the CD-ROM

(MFC-7225N only).)

—OR—

Clear the faxes from the memory. (See Out of Memory

message on page 8-7.)

Turn on the Page Protection function. (See Device

Options in the Software User’s Guide on the CD-ROM

(MFC-7225N only).)

(See Paper jams on page 11-6.)

(See Paper jams on page 11-6.)

(See Paper jams on page 11-6.)

Re-install the toner cartridge and drum unit assembly.

—OR—

Replace the toner cartridge with a new one.

(See Replacing the toner cartridge (TN-2000) on page

11-23.)

Order a new toner cartridge now.

11 - 3

Troubleshooting and routine maintenance

ERROR MESSAGES

ERROR MESSAGE CAUSE

Unable to Init.

(Initialize)

The machine has a mechanical problem.

Unable to Print

Unable to Scan

Wrong Paper

Size

Paper is not the correct size.

ACTION

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.)

(For FAX-2820)

When you turn off the machine's power switch its memory will be cleared. To check whether the

machine has faxes in its memory, see Checking if the

machine has faxes in its memory on page 11-5. If there

are faxes you need to save them before following the

suggestions below (See Forwarding faxes to another

fax machine on page 11-5). Turn off the machine's

power switch and then on again. If the error message continues, leave the machine for several minutes and then try to print, copy or scan again.

Load the correct size of paper (Letter or A4) and then press Start.

11

11 - 4

Chapter 11

Checking if the machine has faxes in its memory

1

Press Menu/Set, 9, 0, 1.

2

If the LCD shows

No Data

, there are no faxes left in the machine’s memory.

—OR—

If the LCD shows

Enter Fax No.

there are faxes in the machine’s memory.

Note

You can transfer the Fax Journal report to another fax machine by pressing Menu/Set,

9, 0, 2 in Step 1.

• You can transfer the faxes to another fax

machine. See Forwarding faxes to

another fax machine.

• (MFC-7225N only)

You can transfer the faxes from the machine’s memory to your PC. See

Transferring faxes to your PC

(MFC-7225N only).

Forwarding faxes to another fax machine

If you have not set up your Station ID you

cannot enter fax forward mode. (See Setting

the Station ID on page 2-2.)

1

Enter the fax number to which the faxes will be forwarded.

2

Press Start.

Transferring faxes to your PC

(MFC-7225N only)

You can transfer the faxes from your machine’s memory to your PC.

1

Press Stop/Exit.

2

Make sure you have installed MFL Pro

Suite on your PC, and then turn on

PC-FAX Receiving on the PC. (For details about PC Fax Receive, see

Using Brother PC-Fax Software in the

Software User’s Guide on the

CD-ROM.)

3

Make sure you have set

PC Fax Receive

on the machine.

(See Setting PC Fax Receive

(MFC-7225N only) on page 6-2.)

During setup the LCD will ask if you want to transfer the faxes to your PC.

4

To transfer all faxes to your PC, press 1.

—OR—

To exit and leave the faxes in the memory, press 2.

Note

If there is an error on the machine’s LCD, after the faxes have been transferred disconnect the machine from the power source for several minutes, and then reconnect it.

11 - 5

Document jams

If the document is jammed, follow the steps below.

Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.

1

Open the control panel cover.

2

Carefully pull the jammed document toward the front of the machine.

Troubleshooting and routine maintenance

Paper jams

To clear paper jams, please follow the steps in this section.

WARNING

After you have just used the machine, some parts inside the machine are extremely hot. When you open the front cover or back cover of the machine, never touch the shaded parts shown in the following diagram.

3

Close the control panel cover.

Press Stop/Exit.

Paper is jammed inside the machine

1

Pull the paper tray completely out of the machine.

2

Pull the jammed paper out of the paper tray opening.

11

11 - 6

Chapter 11

3

Open the front cover.

5

Put the drum unit and toner cartridge assembly back into the machine.

4

Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of drum unit or the paper tray opening.

6

Close the front cover.

7

Put the paper tray in the machine.

CAUTION

To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the following diagram.

11 - 7

Paper is jammed at the back of the machine

1

Open the front cover.

Troubleshooting and routine maintenance

4

Pull the tab toward you to open the rear chute cover.

2

Pull out the drum unit and toner cartridge assembly.

5

Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the blue tab with one hand as you gently pull out the paper with the other hand.

3

Open the back cover.

6

Close the back cover.

7

Put the drum unit and toner cartridge assembly back into the machine.

11

8

Close the front cover.

11 - 8

Chapter 11

Paper is jammed inside the drum unit and toner cartridge assembly

1

Open the front cover.

4

Put the toner cartridge back into the drum unit until you hear it lock into place.

If you put it in properly, the lock lever will lift automatically.

2

Pull out the drum unit and toner cartridge assembly.

5

Put the drum unit and toner cartridge assembly back into the machine.

3

Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.

6

Close the front cover.

11 - 9

Troubleshooting and routine maintenance

If you are having difficulty with your machine

If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips.

The Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

DIFFICULTY

Printing or Receiving Faxes

• Condensed print

• Horizontal streaks

• Top and bottom of sentences are cut off.

• Missing lines

SUGGESTIONS

Usually this is caused by a poor telephone connection. If your copy looks good, you probably had a bad connection with static or interference on the telephone line. Ask the other party to send the fax again.

Poor print quality.

See Improving the print quality on page 11-15.

Vertical black lines when receiving Sometimes you may see vertical streaks/black lines on the faxes you receive.

Your machine’s primary corona wire may be dirty, or the sending party’s fax

scanner may be dirty. Clean your primary corona wire (See Cleaning the corona

wire on page 11-23), or ask the sender to make a copy to see if the problem is with

the sending machine. Try receiving from another fax machine. If the problem continues, call Brother or your dealer for service.

Received faxes appear as split or blank pages.

If the received faxes are divided and printed on two pages or if you get an extra blank page, your Paper Size setting may not be correct for the paper you are

using. (See Setting the Paper Size on page 2-5.) Make sure that auto reduction

menu setting is turned on. (See Printing a reduced incoming fax (Auto Reduction) on page 4-4.)

Phone Line or Connections

Dialling does not work.

The machine does not answer when called.

Check for a dial tone. Change Tone/Pulse setting. (See Tone or Pulse on page

5-4.) Check all line cord connections. Check power cord connection. If an external

phone is connected to the machine, send a manual fax by lifting the handset of the external phone and dialling the number. Wait to hear fax receiving tones before pressing Start.

Make sure the machine is in the correct receiving mode for your setup.

(See Basic sending operations on page 3-4.) Check for a dial tone. If possible, call

your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line.

11

11 - 10

Chapter 11

DIFFICULTY

Sending Faxes

Poor fax send quality

SUGGESTIONS

Transmission Verification Report says ‘RESULT:NG’ or

‘RESULT:ERROR’.

Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner on page 11-21.)

There is probably temporary noise or static on the line. Try sending the fax again.

(MFC-7225N only)

If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission

Verification Report, your machine may be out of memory. To gain extra memory,

you can turn off Fax Storage (See Turning off Remote Fax Options on page 6-3),

print fax messages in memory (See Printing a fax from the memory on page 4-4)

or cancel a Delayed Fax or Polling Job (See Cancelling a fax in progress on page

3-8). If the problem continues, ask the telephone company to check your phone

line.

If you frequently get transmission errors due to possible interference on the phone

line, try changing the Compatibility setting to Basic. (See Compatibility on page

11-19.)

Vertical black lines when sending.

If the copy you made shows the same problem, your scanner is dirty.

(See Cleaning the scanner on page 11-21.)

Handling Incoming Calls

The machine ‘Hears’ Voice as CNG

Tone.

Sending a Fax Call to the machine.

If you answered at the machine, press Start and hang up immediately. If you answered on an external or extension phone, press your Fax Receive Code

(default setting is ( 51). When your machine answers, hang up.

Custom features on a single line.

If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Fax Detect to Off.

(See Fax Detect on page 4-3.)

If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an answering machine, an alarm system or other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes.

For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.

Menu Setting Difficulties

The machine beeps when you try to access the Setup Receive and

Setup Send menus.

Copy Quality Difficulties

Vertical streaks appear in copies.

If the Fax key is not illuminated, press it to turn on Fax mode. The Setup

Receive setting (Menu/Set, 2, 1) and Setup Send setting (Menu/Set, 2, 2) are available only when the machine is in Fax mode.

Sometimes you may see vertical streaks on your copies. Either the scanner or the

primary corona wire is dirty. Clean them both. (See Cleaning the scanner on page

11-21, Cleaning the laser scanner window on page 11-22 and Cleaning the drum

unit on page 11-16.)

11 - 11

Troubleshooting and routine maintenance

DIFFICULTY

Printer Difficulties

The machine does not print.

SUGGESTIONS

The machine prints unexpectedly or it prints garbage.

Please make sure:

• The machine is plugged in and the power switch is turned On. (See the Quick

Setup Guide on page 7.)

—OR—

• The toner cartridge and drum unit are installed properly. (See Replacing the

drum unit (DR-2000) on page 11-26.)

—OR—

• The interface cable is securely connected between the machine and computer.

(See the Quick Setup Guide.)

—OR—

• The correct printer driver has been installed and selected.

—OR—

• Check to see if the LCD is showing an error message. (See Error messages on page 11-1.)

—OR—

• The machine is online. Click Start and then Printers and Faxes. Right-click

‘Brother MFC-7225N’. Make sure that “Use Printer Offline” is unchecked.

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then on again. If the error message continues leave the machine for several minutes and then try it again. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.)

(For FAX-2820)

When you turn off the machine's power switch its memory will be cleared. To

check whether the machine has faxes in its memory see Checking if the machine

has faxes in its memory on page 11-5. If there are faxes you need to save them before following the suggestions below (See Forwarding faxes to another fax

machine on page 11-5). Turn off the machine's power switch and then on again. If

the error message continues, leave the machine for several minutes and try it again.

Your computer is not recognizing the machine’s input buffer full signal. Please make sure you connect the interface cable correctly. (See the Quick Setup Guide.)

The machine prints first couple of pages correctly, then some pages have text missing.

The machine cannot print full pages of a document.

Out of Memory

message occurs.

My headers or footers appear when

I view my document on the screen but do not appear when I print them.

Reduce the printing resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM (MFC-7225N only).)

Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software.

Turn on the Page Protection function (See Device options in the Software User´s

Guide on the CD-ROM (MFC-7225N only).)

Your machine can print 62 lines per page. The top two lines and bottom two lines are a restricted area that will not accept print. Adjust the top and bottom margins in your document to allow for this.

11

11 - 12

Chapter 11

DIFFICULTY SUGGESTIONS

Scanning Difficulties (MFC-7225N only)

TWAIN errors appear while scanning.

Make sure the Brother TWAIN driver is selected as the primary source. In

PaperPort

®

, click Scan in the File menu and select the Brother TWAIN driver.

Software Difficulties (MFC-7225N only)

Cannot install software or print.

Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.

Machine does not print from Adobe

Illustrator

When using ATM fonts, some characters are missing or some characters are printed in their place.

‘Unable to write to LPT1’ or ‘LPT1 already in use’ Error Message appears.

‘MFC is Busy’ Error Message appears.

Check that the paper size setting in the application and in the printer driver are the same.

Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM (MFC-7225N only).)

If you are using Windows

®

98/98SE/Me, select ‘Printer Settings’ from the ‘Start’ menu. Select the properties of the ‘Brother MFC-7225N’. Click ‘Spool Setting’ on the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’

1.Make sure the machine is on (plugged into the electrical socket and the power switch turned on) and that it is connected directly to the computer using the

IEEE-1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).

2.Make sure the machine is not displaying an error message on the LCD Display.

3.Make sure no other device drivers, which also communicate through the parallel port, are running automatically when you boot up the computer (such as, drivers for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,

Run=command lines in the win.ini file or the Setup Group)

4.Check with your computer manufacturer to confirm that the computer’s parallel port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel

Port Mode – ECP)

Paper Handling Difficulties

The machine does not feed paper.

The LCD shows No Paper Fed or a Paper Jam message.

The machine does not feed paper from the manual feed slot.

How can I load envelopes?

What paper can I use?

How can I clear paper jams?

If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again. Check that the manual feed mode is not selected in the printer driver.

If the LCD shows Paper Jam and you still have a problem, see Paper jams on page 11-6.

Reinsert the paper firmly, load one sheet at a time. Make sure that manual feed mode is selected in the printer driver.

You can load envelopes from the manual feed slot. Your application software must be set up to print the envelope size you are using. This is usually done in the Page

Setup or Document Setup menu of your software. You should refer to the manual provided with your software application.

You can use plain paper, recycled paper, envelopes, transparencies and labels

that are made for laser machines. (For information on paper you can use, see

About paper on page 1-8.)

See Paper jams on page 11-6.

11 - 13

Troubleshooting and routine maintenance

DIFFICULTY

Print Quality Difficulties

Printed pages are curled.

SUGGESTIONS

Printed pages are smeared.

Low quality thin or thick paper can cause this problem. Make sure you select the

Paper Type that suits the media type you use. (See About paper on page 1-8.)

The Paper Type setting may be incorrect for the type of print media you are using—OR—The print media may be too thick or have a rough surface.

(See About paper on page 1-8 and Basic tab in the Software User’s Guide on the

CD-ROM (MFC-7225N only).)

Printouts are too light.

If this problem occurs when making copies or printing received faxes, turn off

Toner Save mode in the machine´s menu setting. (See Toner Save on page 2-7.)

Set Toner Save mode to off in the Advanced tab in the printer driver.

(See Advanced tab in the Software User’s Guide on the CD-ROM (MFC-7225N only).)

Network Difficulties (MFC-7225N only)

I cannot print over the Network Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list and check the current settings. (See Printing

reports on page 7-1.) Reconnect the LAN cable to the hub to verify that the cabling

and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active.

11

11 - 14

Chapter 11

Improving the print quality

Examples of poor print quality

Faint

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Grey background

Ghost

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Toner specks

Hollow print

Recommendation

Check the machine’s environment. Conditions such as humidity, high

temperatures, and so on may cause this print fault. (See Choosing a location on page 1-2.)

If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the Advanced tab of printer driver Properties.

—OR—

If this problem occurs when making copies or printing received faxes, turn off

Toner Save mode in the machine’s menu setting. (See Toner Save on page 2-7.)

Clean the scanner window and the primary corona wire on the drum unit.

(See Cleaning the laser scanner window on page 11-22 and Cleaning the corona

wire on page 11-23.) If the print quality has not improved, install a new drum unit.

(See Replacing the drum unit (DR-2000) on page 11-26.)

Install a new toner cartridge. (See Replacing the toner cartridge (TN-2000) on page 11-23.)

Make sure that you use paper that meets the recommended specifications.

(See About paper on page 1-8.)

Check the machine’s environment - high temperatures and high humidity can

increase the amount of background shading. (See Choosing a location on page

1-2.)

Install a new toner cartridge. (See Replacing the toner cartridge (TN-2000) on page 11-23.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on page 11-23.) If the print quality has not improved, install a new drum unit.

(See Replacing the drum unit (DR-2000) on page 11-26.)

Make sure you use paper that meets our specifications. Rough-surfaced paper or

thick print media may cause this problem. (See About paper on page 1-8.)

Make sure that you choose the appropriate media type in the printer driver or in the machine’s Paper Type menu setting. (See Basic tab in the Software User’s

Guide on the CD-ROM (MFC-7225N only) and Setting the Paper Type in this

User’s Guide.)

Install a new drum unit. (See Replacing the drum unit (DR-2000) on page 11-26.)

Make sure that you use paper that meets our specifications. Rough-surfaced

paper may cause the problem. (See About paper on page 1-8.)

Clean the primary corona wire and the drum unit. (See Cleaning the corona wire

on page 11-23 and Cleaning the drum unit on page 11-16.) If the print quality has

not improved, install a new drum unit. (See Replacing the drum unit (DR-2000) on page 11-26.)

Make sure that you use paper that meets our specifications. (See About paper on page 1-8.) Choose Thick paper mode in the printer driver or in the machine’s

Paper Type menu setting, or use thinner paper than you are currently using.

Check the machine’s environment because conditions such as high humidity can

cause hollow print. (See Choosing a location on page 1-2.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on page 11-23.) If the print quality has not improved, install a new drum unit.

(See Replacing the drum unit (DR-2000) on page 11-26.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on page 11-23.)

If the print quality has not improved, install a new drum unit. (See Replacing the

drum unit (DR-2000) on page 11-26.)

All black

11 - 15

Troubleshooting and routine maintenance

Examples of poor print quality

78.5 mm

78.5 mm

White Spots on black text and graphics at 78.5 mm intervals

78.5 mm

78.5 mm

Black Spots at 78.5 mm intervals

Recommendation

Cleaning the drum unit

Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents.

Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 8-2.)

If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

1 Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.

2 Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.

3 Turn the black gear on the drum as you check the surface of the OPC drum.

Do not touch the OPC drum with your fingers.

OPC drum surface

4 When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.

Do not use a scrubbing or wiping motion because this might damage the drum.

11

Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.

If the print quality still has not improved you need to install a new drum.

(See Replacing the drum unit (DR-2000) on page 11-26.)

11 - 16

Chapter 11

Examples of poor print quality

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Black toner marks across the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

White lines across the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Lines across the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Black lines down the page

Printed pages have toner stains down the page.

ABCDEFGH abcdefghijk

ABCD abcde

01234

White lines down the page

Recommendation

Make sure that you use paper that meets our specifications. (See About paper on page 1-8.)

If you use label sheets for laser printers, the glue from the sheets may sometimes

stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 11-16.)

Do not use paper that has clips or staples because they will scratch the surface of the drum.

If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged.

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum

unit (DR-2000) on page 11-26).

Make sure that you use paper that meets our specifications. A rough surfaced

paper or thick print media can cause the problem. (See About paper on page 1-8.)

Make sure that you choose the appropriate media type in the printer driver or in the machine’s Paper Type menu setting. (See Basic tab in the Software User’s

Guide on the CD-ROM (MFC-7225N only) and Setting the Paper Type in this

User’s Guide.)

The problem may disappear by itself. Try printing multiple pages to clear this problem, especially if the machine has not been used for a long time.

You may clear the problem by wiping the laser scanner window with a soft cloth.

(See Cleaning the laser scanner window on page 11-22.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum

unit (DR-2000) on page 11-26.)

Clean the primary corona wire in the drum unit. (See Cleaning the corona wire on page 11-23.)

You may clear the problem by wiping the laser scanner window with a soft cloth.

(See Cleaning the laser scanner window on page 11-22.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum

unit (DR-2000) on page 11-26.)

Clean the primary corona wire of the drum unit. (See Cleaning the corona wire on page 11-23.)

Make sure the primary corona wire’s blue tab is at the home position (

▲).

The drum unit may be damaged. Install a new drum unit. (See Replacing the drum

unit (DR-2000) on page 11-26.)

The toner cartridge may be damaged. Put in a new toner cartridge.

(See Replacing the toner cartridge (TN-2000) on page 11-23.) Make sure that a

torn piece of paper is not inside the machine covering the laser scanner window.

The fixing unit may be smudged. Call Brother or your dealer for service.

You may clear the problem by wiping the laser scanner window with a soft cloth.

(See Cleaning the laser scanner window on page 11-22.)

The toner cartridge may be damaged. Put in a new toner cartridge.

(See Replacing the toner cartridge (TN-2000) on page 11-23.)

ABCDE

FGH abcdefg hijk

A B C D a b c d e

0 1 2 3 4

Page skewed

Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.

Set the paper guides correctly.

If you are using the manual feed slot, see To load paper or other media in the

manual feed slot on page 1-11.

The paper tray may be too full.

Check the paper type and quality. (See About paper on page 1-8.)

11 - 17

Troubleshooting and routine maintenance

Examples of poor print quality

Curl or wave

B DEFGH abc efghijk

A C D b c d e

1 3 4

Wrinkles or creases

Recommendation

Check the paper type and quality. High temperatures and high humidity will cause paper to curl.

If you don’t use the machine very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

Make sure that paper is loaded properly.

Check the paper type and quality. (See About paper on page 1-8.)

Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.

11 - 18

11

Chapter 11

Compatibility

If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.

1

Press Menu/Set, 2, 0, 1.

1.Compatibility

2

Press

▲

or

▼

to select

Basic

or

Normal

(or

High

*).

(*FAX-2920 and MFC-7225N only)

Press Menu/Set.

3

Press Stop/Exit.

Note

■

Basic

reduces the modem speed to

9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to use it only when needed.

■

Normal

sets the modem speed at

14400 bps.

■

High

sets the modem speed at 33600 bps

(FAX-2920 and MFC 7225N only).

■

When you change the Compatibility to

Basic

, the ECM feature is not available.

Packing and shipping the machine

When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.

1

Turn off the machine’s power switch.

2

Unplug the machine from the telephone wall socket.

3

Unplug all the cables and AC power cord from the machine.

4

Open the front cover.

5

Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.

6

Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag.

7

Close the front cover.

Remove the ADF document output support.

8

Wrap the machine in the plastic bag and place it in the original carton with the original packing material.

11 - 19

9

Pack the drum unit and toner cartridge assembly, AC power cord, telephone line cord, ADF document output support flap and printed materials in the original carton as shown below:

0

Close the carton and tape it shut.

Troubleshooting and routine maintenance

Routine maintenance

CAUTION

The drum unit contains toner, so handle it carefully. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water.

Cleaning the outside of the machine

CAUTION

■

■

■

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

Do not use cleaning materials that contain ammonia.

Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.

1

Pull the paper tray completely out of the machine.

11

11 - 20

Chapter 11

2

Wipe the outside of the machine with a soft cloth to remove dust.

Cleaning the scanner

1

Turn off the machine’s power switch.

2

Lift the control panel cover.

3

Moisten a small clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar above it.

Control Panel Cover

3

Remove any paper that is in the paper tray.

4

Wipe the inside of the paper tray with a soft cloth to remove the dust.

White Bar

I

4

Close the control panel cover.

Glass Cover

5

Re-load the paper and put the paper tray in the machine.

11 - 21

Troubleshooting and routine maintenance

Cleaning the laser scanner window

CAUTION

■

■

Do not use isopropyl alcohol to clean the laser scanner window.

Do not touch the laser scanner window with your fingers.

1

Before you clean the inside of the machine, turn off the machine’s power switch.

Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.

2

Open the front cover and pull out the drum unit and toner cartridge assembly.

CAUTION

To prevent damage to the machine from static electricity, do not touch the electrodes shown below.

3

Gently clean the laser scanner window by wiping it with a clean soft, dry cloth.

Do not use isopropyl alcohol.

Laser Scanner

Window

4

Put the drum unit and toner cartridge assembly back into the machine.

WARNING

Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts shown in the diagram below.

5

Close the front cover.

6

Plug the machine’s power cord back into the electrical socket first, and then plug in the telephone line cord.

Turn on the machine’s power switch.

11

11 - 22

Chapter 11

Cleaning the corona wire

We recommend placing the drum unit and toner cartridge assembly on a cloth or a large piece of disposable paper to avoid spilling and scattering toner.

1

Open the front cover and pull out the drum unit and toner cartridge assembly.

2

Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.

Replacing the toner cartridge

(TN-2000)

The toner cartridge can print up to 2,500 pages. When the toner cartridge is running low, the LCD shows

Toner Low

. Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).

Note

It is a good idea to keep a new toner cartridge ready for use when you see the

Toner Low warning.

Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. You can also check our ecology website www.brothergreen.co.uk for recycling information. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. If you have questions, call your local waste disposal office.

We recommend that you clean the machine and drum unit when you replace the toner

cartridge. (See Cleaning the laser scanner

window on page 11-22 and Cleaning the

corona wire on page 11-23.)

3

Return the blue tab and snap it into the

Home position (

▼

).

CAUTION

If you do not return the blue tab to the

Home position (

▼

), your printed pages may have vertical black stripes on them.

4

Reinstall the drum unit and toner cartridge assembly in the machine.

5

Close the front cover.

11 - 23

How to replace the toner cartridge

WARNING

Just after you use the machine, some internal parts of the machine will be extremely HOT! Never touch the shaded parts shown in the illustration.

Troubleshooting and routine maintenance

2

Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.

1

Open the front cover and pull out the drum unit and toner cartridge assembly.

CAUTION

■

■

Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.

Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.

3

Unpack the new toner cartridge. Place the used toner cartridge into the aluminium bag and discard it according to local regulations.

11

CAUTION

To prevent damage to the machine from static electricity, do not touch the electrodes shown below.

11 - 24

Chapter 11

CAUTION

■

■

■

■

Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine

Brother branded toner cartridges

(TN-2000). Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.

If damage is caused to the drum unit or other part of this machine as a result of using other manufacter’s products with this machine, any repairs required as a result may not be covered by the warranty.

Wait to unpack the toner cartridge until immediately before you install it in the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened.

Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality.

4

Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

5

Remove the protective cover.

6

Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

11 - 25

7

Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position (

▼

) before reinstalling the drum unit and toner cartridge assembly.

8

Install the drum unit and toner cartridge assembly in the machine.

9

Close the front cover.

Troubleshooting and routine maintenance

Replacing the drum unit

(DR-2000)

The machine uses a drum unit to create print images on paper. If the LCD shows

Change Drum Soon

, the drum unit is near the end of its life and it is time to buy a new one.

Even if the LCD shows

Change Drum Soon

, you may be able to continue printing without having to replace the drum unit for a while.

However, if there is a noticeable deterioration in the output print quality (even before

Change Drum Soon

appears), then the drum unit should be replaced. You should clean the machine when you replace the

drum unit. (See Cleaning the laser scanner

window on page 11-22.)

CAUTION

When removing the drum unit, handle it carefully because it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash with cold water.

Note

The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is up to 12,000 pages. The actual number of pages your drum will print may be significantly less than these estimates.

Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.

11

11 - 26

Chapter 11

WARNING

Just after you have used the machine, some internal parts of the machine are extremely HOT! So please be careful.

2

Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.

1

Open the front cover and pull out the drum unit and toner cartridge assembly.

CAUTION

To prevent damage to the printer from static electricity, do not touch the electrodes shown below.

Note

Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.

CAUTION

Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.

3

Unpack the new drum unit.

4

Install the toner cartridge into the new drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

11 - 27

5

Reinstall the drum unit and toner cartridge assembly in the machine.

6

Do not close the front cover.

7

Press Options.

Replace Drum?

1.Yes 2.No

To confirm you are installing a new drum, press 1.

8

When the LCD shows

Accepted

, close the front cover.

CAUTION

If toner scatters and your hands or clothes get dirty, immediately wipe off or wash with cold water.

Troubleshooting and routine maintenance

Machine Information

Checking the Serial Numbers

You can view the machine’s serial number on the LCD.

1

For FAX-2820 and FAX-2920, press

Menu/Set, 4, 1.

—OR—

For MFC-7225N, press Menu/Set, 6, 1.

1.Serial No.

2

Press Stop/Exit.

Checking the Page Counters

You can view the MFC’s page counters for copies, printer pages, reports and lists, faxes or a summary total.

1

For FAX-2820 and FAX-2920, press

Menu/Set, 4, 2.

—OR—

For MFC-7225N, press Menu/Set, 6, 2.

2.Page Counter

2

Press

▲

or

▼

to select

Total

,

Copy

,

Print

* or

List

/

Fax

.

Total :XXXXXX

Copy :XXXXXX

Print :XXXXXX

*

(* FAX-2920 and MFC-7225N only)

List/Fax :XXXXXX

3

Press Stop/Exit.

11

11 - 28

Chapter 11

Checking the Drum Life

You can view the machine’s drum life on the

LCD.

1

For FAX-2820 and FAX-2920, press

Menu/Set, 4, 3.

—OR—

For MFC-7225N, press Menu/Set, 6, 3.

3.Drum Life

Remaining:XXX%

2

Press Stop/Exit.

11 - 29

A

Appendix A

Telephone services

BT Call Sign (For U.K. Only)

This machine feature lets you use the BT Call

Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Your machine has a BT Call Sign compatible distinctive ringing function, allowing you to dedicate a second phone number (on the same phone line) just for receiving faxes.

■

■

Note

You can switch BT Call Sign off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function. The machine will automatically answer incoming calls that use your new fax number.

When you set the BT Call Sign feature to

ON, the receive mode is set to

Manual automatically.

Manual

mode will not respond to incoming telephone calls, since the number you use for telephone calls will use the normal ring pattern.

To enable the machine to work with BT

Call Sign (Only with your external phone)

1

Press Menu/Set, 2, 0, 2.

The screen displays the current setting of this feature.

2

Press

▲

or

▼

to select

On

(or

Off

).

3

Press Menu/Set.

4

Press Stop/Exit.

Note

If you turn off BT Call Sign, the receive mode stays set to

Manual

. You will need to set

receive mode again. (See Choosing the

Receive Mode on page 4-1.)

A - 1

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension, or an external telephone that is correctly connected to the machine, you can make your machine take the call by using the Fax Receive Code.

When you press the Fax Receive Code 51, the machine starts to receive the fax.

If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.

Press 51 and wait for the chirp or until the machine’s LCD displays

Receiving

, and then hang up.

Note

You can also use the Fax Detect feature to make your machine automatically take the

call. (See Fax Detect on page 4-3.)

For Fax/Tel mode only

When the machine is in Fax/Tel mode, it will use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick up a voice call.

Lift the external telephone's handset, and then press Tel/R to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 51.

Using a cordless external handset

If the base unit of the cordless telephone is

connected (see page A-3) and you typically

carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

A - 2

Changing the remote codes

If you want to use Remote Activation, you have to turn on the remote codes. The preset

Fax Receive Code is 51. The preset

Telephone Answer Code is #51. If you want to, you can replace them with your own codes.

1

If it is not illuminated in green, press

(Fax).

2

Press Menu/Set, 2, 1, 4.

4.Remote Code

3

Press

▲

or

▼

to select

On

(or

Off

).

Press Menu/Set.

4

Enter the new Fax Receive Code.

Press Menu/Set.

5

Enter the new Telephone Answer Code.

Press Menu/Set.

6

Press Stop/Exit.

■

■

Note

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and

Telephone Answer Code to another three-digit code using the numbers 0-9,

, #.

Remote Codes might not work with some telephone systems.

Appendix A

Connecting an external device to your machine

Connecting an external telephone

You can connect a separate telephone to your machine as shown in the diagram below.

Extension

Telephone

External

Telephone

When you are using an external phone, the

LCD shows

Telephone

.

Connecting an external telephone answering device

(TAD)

Sequence

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling

(CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

A - 3

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the

TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message.

We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

Note

If you do not receive all your faxes, reduce the

Ring Delay setting on your external TAD.

Improper Setup

Do not connect a TAD elsewhere on the same phone line.

TAD

TAD

When the TAD answers a call, the LCD shows

Telephone

.

Connections

The external TAD must be connected as shown in the previous illustration.

1

Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)

2

Record the outgoing message on your external TAD.

3

Set the TAD to answer calls.

4

Set the Receive Mode to

External TAD

. (See Choosing the

Receive Mode on page 4-1.)

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message.

1

Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax

CNG tones of automatic transmissions before they stop.)

2

Limit your speaking to 20 seconds.

Note

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

A - 4

Appendix A

Using extension telephones

(For U.K. only)

It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, Fax receive code may not operate reliably in such a simple configuration.

This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.

Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see fig. 2 on next page). In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.”

The inadvisable configuration is shown in figure 1 on the next page, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon

Hull Telecommunications, your PABX (PBX) maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white

“T”-shaped connector provided as part of the line cord assembly.

EXTENSION

SOCKET

EXTENSION

SOCKET

MASTER

SOCKET

INCOMING

LINE

FAX

INADVISABLE CONNECTION OF EXTENSION SOCKETS

Fig. 1.

EXTENSION

SOCKET

DISCONNECT

EXTENSION

SOCKET

MASTER

SOCKET

INCOMING

LINE

FAX

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

Fig. 2.

Note

These phones are now connected as external

devices as per page A-3, because they are

connected to the fax machine via the

T-connector.

A - 5

Multi-line connections (PBX)

Most offices use a central telephone system.

While it is often relatively simple to connect the machine to a key system or a PBX

(Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine.

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system.

This prevents the unit from being activated each time a telephone call is received.

If you are installing the machine to work with a PBX

1

It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

2

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to

Manual

. All incoming calls should initially be regarded as telephone calls.

3

Make sure the Phone Line Type is set to

PBX. (See Setting the Phone Line Type on page 2-3.)

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine.

(See Custom features on a single line. on page 11-11.)

A - 6

B

Appendix B

On-screen programming

Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.

Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table

The Menu table that begins on page B-3 will

help you understand the menu selections and options that are found in the machine’s programs. Once you become familiar with programming, you can use the Menu table as a quick reference when you want to change your settings.

Note

You can program your machine by pressing

Menu/Set, followed by the menu numbers.

For example to set Beeper Volume to

Low

.

Press Menu/Set, 1, 4, 2 and

▲

or

▼

to select

Low

.

Press Menu/Set.

Memory storage

If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as

Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.

B - 1

Navigation keys

Access the menu

Go to the next menu level

Accept an option

Scroll through the current menu level

Go back to the previous menu level or forward to the next menu level

Exit the menu

You can scroll more quickly through each menu level by pressing the arrow for the direction you want:

▲

or

▼

.

Select an option by pressing Menu/Set when that option appears on the LCD.

The LCD will then show the next menu level.

Press

▲

or

▼

to scroll to your next menu selection.

Press Menu/Set.

When you finish setting an option, the LCD shows

Accepted

.

You can access the menu mode by pressing

Menu/Set.

When you enter the menu, the LCD scrolls.

Press 1 for General Setup menu

1.General Setup

—OR—

Press 2 for Fax menu

2.Fax

—OR—

Press 3 for Copy menu

3.Copy

Press 0 for Initial Setup

0.Initial Setup

B - 2

Appendix B

Select & Set

Main Menu

1

. General

Setup

Submenu

1

. Mode Timer

(FAX-2820 and

FAX-2920 only)

1

. Mode Timer

(MFC-7225N only)

2

. Paper Type

3

. Paper Size

4

. Volume

Select & Set

Menu Selections Options

—

5 Mins

2 Mins

1 Min

30 Secs

0 Sec

Off

—

5 Mins

2 Mins

1 Min

30 Secs

0 Sec

Off

—

Thin

Plain

Thick

Thicker

Transprncy

Recycled

—

A4

Letter

Executive

A5

A6

B5

B6

1

. Ring

High

Med

Low

Off

2

. Beeper

High

Med

Low

Off

3

. Speaker

High

Med

Low

Off

Note

The factory settings are shown in Bold.

to accept to exit

Descriptions

Sets the time to return to

Fax mode.

Page

2-4

Sets the time to return to

Fax mode.

2-4

Sets the type of paper in the paper tray.

2-5

Sets the size of the paper in the paper tray.

2-5

Adjusts the ring volume.

2-6

Adjusts the volume level of the beeper.

2-6

Adjusts the speaker volume.

2-6

B - 3

Select & Set

Main Menu

1

. General

Setup

(Continued)

Submenu

5

. Auto

Daylight

6

. Ecology

2

. Fax

7

. LCD

Contrast

8

. Security

1

. Setup

Receive

(In Fax mode only)

—

1

2

—

1

Select & Set

Menu Selections Options

. Toner Save

. Sleep Time

1

. TX Lock

(FAX-2820 only)

1

. Mem

Security

(FAX-2920 and

MFC-7225N only)

2

. Setting

Lock

. Ring Delay

On

Off

On

Off

(0-99)

05 Min

Light

Dark

00-04(02)

2

. F/T Ring

Time

70 Sec

40 Sec

30 Sec

20 Sec

3

. Fax Detect

On

Off

4

. Remote Code

On

( 51, #51)

Off

to accept

Descriptions

Changes for Daylight

Savings Time automatically.

Increases the life of the toner cartridge.

Conserves power.

to exit

Page

2-7

2-7

2-7

Adjust the contrast of the

LCD.

2-8

Prohibits most operations except receiving faxes.

2-8

Prohibits most operations except receiving faxes into the memory.

2-9

Prohibits the settings for

Date & Time, Station ID,

Quick-Dial and General

Setup.

Sets the number of rings before the machine answers in Fax Only or

Fax/Tel mode.

2-11

4-2

Sets the pseudo/double-ring time in

Fax/Tel mode.

4-3

Receives fax messages without pressing Start.

You can answer all calls at an extension or external phone and use codes to turn the machine on or off.

You can personalize these codes.

4-3

A-3

Note

The factory settings are shown in Bold.

B - 4

Appendix B

Select & Set

Main Menu

2

. Fax

(Continued)

Submenu

1

. Setup

Receive

(In Fax mode only)

(Continued)

2

. Setup Send

(In Fax mode only)

Select & Set to accept to exit

Menu Selections Options

5

. Auto

Reduction

6

. Memory

7

8

1

2

3

. Delayed Fax —

4

Receive

. Print

Density

. Polling RX

. Contrast

. Fax

Resolution

. Batch TX

On

Off

On

Off

▼

▼

▼

▼

▼

-

…………„

+

▲

-

………„…

+

▲

-

……„……

+

▲

-

…„………

+

▲

-

„…………

+

▲

Standard

Secure

Timer

Auto

Light

Dark

Standard

Fine

S.Fine

Photo

On

Off

5

. Real Time TX Off

On

Next Fax:On

Next Fax:Off

6

. Polled TX

Standard

Secure

Descriptions

Reduces the size of incoming faxes.

Page

4-4

Automatically stores any incoming faxes in its memory if it runs out of paper.

Makes printouts darker or lighter.

4-5

4-4

Sets up your machine to poll another fax machine.

Changes the lightness or darkness of faxes you send.

3-5

Sets the default resolution for outgoing faxes.

3-5

Sets the time of day in 24 hour format that the delayed faxes will be sent.

3-11

Combines delayed faxes to the same fax number at the same time of day into one transmission.

3-11

You can send a fax without using the memory.

3-6

Sets up the document on your machine to be retrieved by another fax machine.

4-5

3-12

Note

The factory settings are shown in Bold.

B - 5

Select & Set

Main Menu

2

. Fax

(Continued)

Submenu

2

. Setup Send

(In Fax mode only)

(Continued)

3

. Set

Quick-Dial

4

. Report

Setting

Select & Set to accept to exit

Menu Selections Options

7

. Coverpg

Setup

Off

On

Next Fax:On

Next Fax:Off

Print Sample

Descriptions

Automatically sends a

Cover Page you have programmed.

Page

3-10

8

9

1

2

. Coverpage

Note

. Overseas

Mode

. One-Touch

Dial

. Speed-Dial

—

On

Off

—

3

. Setup

Groups

—

1

. XMIT Report

On

On+Image

Off

Off+Image

2

. Journal

Period

Every 7 Days

Every 2 Days

Every 24 Hours

Every 12 Hours

Every 6 Hours

Every 50 Faxes

Off

You can set up your own comments for fax Cover

Page.

If you are having difficulty sending faxes overseas, set this to On.

3-9

3-10

5-1

Stores One-Touch Dial numbers, so you can dial by pressing one key (and

Start).

Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start).

Sets up a Group number for Broadcasting.

5-2

5-3

Initial setup for

Transmission Verification

Report and Fax Journal.

7-1

7-2

Note

The factory settings are shown in Bold.

B - 6

Appendix B

Select & Set Select & Set to accept to exit

Main Menu

2

. Fax

(Continued)

3

. Copy

Submenu

5

. Remote Fax

6

Opt

. Remaining

Jobs

Menu Selections Options

1

. Forward/Store Off

Fax Forward

Fax Storage

PC Fax Receive

*

(*MFC-7225N only)

Sets the machine to forward fax messages to store incoming faxes in the memory (so you can retrieve them while you are away from your machine). The PC Fax

Receive option on

MFC-7225N allows you to send faxes to your PC.

6-1

(Backup Print)

Descriptions Page

2

. Remote

Access

---

If you selected Fax

Forward or PC Fax

Receive, you can turn on the safety feature Backup

Print.

You must set your own code for Remote

Retrieval.

6-4

3

. Print

—

Document

—

—

Prints incoming faxes stored in the memory.

4-4

Checks which jobs are in the memory and lets you cancel selected jobs.

3-8

Adjust the Equalization for transmission problems.

11-19

0

. Miscellaneous 1. Compatibility

(For FAX-2820)

1

. Compatibility

(For FAX-2920 and MFC- 7225N)

Normal

Basic

High

Normal

Basic

2

. BT Call Sign On

Off

1

. Quality —

2

. Contrast —

Text

Auto

Photo

▼

▼

▼

▼

▼

-

…………„

+

▲

-

………„…

+

▲

-

……„……

+

▲

-

…„………

+

▲

-

„…………

+

▲

Adjust the Equalization for transmission problems.

Use with BT Call Sign.

Selects the Copy resolution for your type of document.

Adjusts the contrast for copies.

11-19

A-1

8-7

8-7

Note

The factory settings are shown in Bold.

B - 7

Select & Set

Main Menu

4

. Printer

(MFC-7225N only)

Submenu

1

. Emulation

2

. Print

Options

5

. LAN

(MFC-7225N only)

3

. Reset

Printer

1

. Setup

TCP/IP

Select & Set to accept to exit

Menu Selections

—

1

. Internal

Font

Options

Auto

HP LaserJet

BR-Script 3

—

Descriptions

Selects the emulation mode.

2

. Configuration

—

1

. BOOT Method

—

—

Auto

Static

RARP

BOOTP

DHCP

Prints a list of the machine’s printer settings.

Returns the printer (PCL) setting to the original factory default settings.

You can choose the

BOOT method that best suits your needs.

2

. IP Address [000-255].

[000-255].

[000-255].

[000-255]

3

. Subnet Mask [000-255].

[000-255].

[000-255].

[000-255]

4

. Gateway [000-255].

[000-255].

[000-255].

[000-255]

5

. Node Name

BRN_XXXXXX

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

Enter the Node name.

6

. WINS Config

Auto

Static

7

. WINS Server

(Primary)

000.000.000.000

(Secondary)

000.000.000.000

You can choose the WINS configuration mode.

Specifies the IP address of the primary or secondary

WINS server.

See

Network

User’s

Guide on the

CD-ROM

8

. DNS Server

Prints a list of the machine’s internal fonts.

Page

See

Software

User’s

Guide on the

CD-ROM

9

. APIPA

(Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of the primary or secondary

DNS server.

On

Off

Automatically allocates the IP address from the link-local address range.

Note

The factory settings are shown in Bold.

B - 8

Appendix B

Select & Set

Main Menu

5

. LAN

(MFC-7225N only)

(Continued)

4

6.Machine

Info.

(MFC-7225N)

0

. Machine

Info.

(FAX-2820 and

FAX-2920)

. Initial

Setup

Select & Set to accept to exit

Submenu Menu Selections

2

. Setup Misc.

1

. Ethernet

Options

Auto

100B-FD

100B-HD

10B-FD

10B-HD

0

. Factory

Reset

1

. Serial No.

2

3

1

2

3

1

2

3

4

5

. Page

Counter

. Drum Life

. Serial No.

. Page

Counter

. Drum Life

. Receive

Mode

. Date/Time

. Station ID

.Tone/Pulse

. Phone Line

Set

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Total

Copy

Print

List/Fax

—

—

Total

Copy

Print

List/Fax

—

Fax Only

Fax/Tel

External TAD

Manual

—

Fax:

Tel:

Name:

Tone

Pulse

Normal

PBX

ISDN

Descriptions

Selects Ethernet link mode.

Page

See

Network

User’s

Guide on the

CD-ROM

Restore all network settings to factory default.

Lets you check the serial number of your machine.

Lets you check the number of total pages the machine has printed during its life.

You can check the percentage of drum life that remains available.

11-28

11-28

11-29

Lets you check the serial number of your machine.

Lets you check the number of total pages the machine has printed during its life.

11-28

11-28

You can check the percentage of drum life that remains available.

You can choose the receive mode that best suits your needs.

11-29

4-1

Puts the date and time on the LCD and in headings of faxes you send.

2-1

Program your name and fax number to appear on each page you fax.

2-2

Selects the dialing mode.

2-1

Select the phone line type.

Note

The factory settings are shown in Bold.

B - 9

Entering Text

When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most of the number keys have three or four letters printed on them. The keys for 0, # and do not have printed letters because they are used for special characters.

By pressing the appropriate number key repeatedly, you can access the character you want.

Press

Key

2

5

6

3

4

7

8

9 one time

A

J

M

D

G

P

T

W

two times

B

K

N

E

H

Q

U

X

three times

C

L

O

F

I

R

V

Y

four times

2

5

6

3

4

S

8

Z

Inserting spaces

To enter a space in the fax number, press once between numbers. To enter a space in the name, press twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press

Stop/Exit. All letters above and to the right of the cursor will be deleted. Re-enter the correct character. You can also back up and type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

Special characters and symbols

Press , or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it.

Press for (space) ! " # $ % & ’ ( )

+ , - . /

Press # for : ; < = > ? @ [ ] ^ _

Press 0 for Ä Ë Ö Ü À Ç È É 0

B - 10

G

Glossary

ADF (automatic document feeder)

The document can be placed in the ADF and scanned one page at a time automatically.

Auto Reduction

Reduces the size of incoming faxes.

Automatic fax transmission

Sending a fax without picking up the handset of an external phone.

Automatic Redial

A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.

Backup Print

Your machine prints a copy of every fax that is received and stored in memory.

This is a safety feature so you will not lose messages during a power failure.

Batch Transmission

As a cost saving feature, all delayed faxes to the same fax number will be sent as one transmission.

Beeper Volume

Volume setting for the beep when you press a key or make an error.

Broadcasting

The ability to send the same fax message to more then one location.

BT Call Sign

A service which allows you to have at least two separate telephone numbers on one phone line.

Cancel Job

Cancels a programmed job, like Delayed

Fax or Polling.

CNG tones

The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.

Coding method

Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified

Modified Read (MMR) and JBIG*

(*FAX-2920 and MFC-7225N only), if the receiving machine has the same capability.

Communication error (or Comm.

Error)

An error during fax sending or receiving, usually caused by line noise or static.

Compatibility group

The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.

Contrast

Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.

Delayed Fax

Sends your fax at a specified time later that day.

Dual Access

Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax.

ECM (Error Correction Mode)

Detects errors during fax transmission and resends the pages of the fax that had an error.

G - 1

Extension phone

A telephone using the same line as your fax but plugged into a separate wall socket.

External phone

A TAD (telephone answering device) or telephone that is connected to your machine.

F/T Ring Time

The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

Fax Detect

Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.

Fax Forwarding

Sends a fax received into the memory to another pre-programmed fax number.

Fax Journal

Lists information about the last 200 incoming and outgoing faxes. TX means

Transmit. RX means Receive.

Fax Receive Code

Press this code ( 5 1) when you answer a fax call on an extension or external phone.

Fax Storage

You can store received faxes in memory.

Fax tones

The signals sent by sending and receiving fax machines while communicating information.

Fax/Tel

You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device

(TAD).

Fine resolution

Resolution is 203 x 196 dpi. It is used for small print and graphs.

Grey scale

The shades of grey available for copying and faxing photographs.

Group number

A combination of One-Touch and

Speed-Dial numbers that are stored in a

One-Touch key or Speed-Dial location for

Broadcasting.

Help list

A printout of the complete Menu table that you can use to program your machine when you do not have the User’s Guide with you.

Journal Period

The pre-programmed time period between automatically printed Fax

Journal Reports. You can print the Fax

Journal on demand without interrupting the cycle.

LCD (liquid crystal display)

The display screen on the machine that shows interactive messages during

On-Screen Programming and shows the date and time when the machine is idle.

Manual fax

When you lift the handset of your external telephone or press Tel/R so you can hear the receiving fax machine answer before you press Start to begin sending.

Menu mode

Programming mode for changing your machine’s settings.

OCR (optical character recognition)

(MFC-7225N only)

The bundled ScanSoft

®

OmniPage

® software application converts an image of text to text you can edit.

G - 2

Glossary

One-Touch

Keys on the machine’s control panel where you can store numbers for easy dialling.

FAX-2820 and FAX-2920 only:

You can store a second number on each key if you press Shift and the One-Touch key together.

Out of Paper Reception

Receives faxes into the machine’s memory when the machine is out of paper.

Overseas Mode

Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines.

Pause

Allows you to place a 3.5 second delay in the dialling sequence stored on

One-Touch keys and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses.

Photo resolution

A resolution setting that uses varying shades of grey for the best representation of photographs.

Polling

The process of a fax machine calling another fax machine to retrieve waiting fax messages.

Pulse

A form of rotary dialling on a telephone line.

Quick Dial List

A listing of names and numbers stored in

One-Touch and Speed-Dial memory, in numerical order.

Real Time Transmission

When memory is full, you can send faxes in real time.

Remaining jobs

You can check which jobs are waiting in memory and cancel jobs individually.

Remote Access Code

Your own four-digit code (--) that allows you to call and access your machine from a remote location.

Remote Retrieval Access

The ability to access your machine remotely from a touch tone phone.

Resolution

The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo.

Ring Delay

The number of rings before the machine answers in

Fax Only

and

Fax/Tel mode.

Ring Volume

Volume setting for the machine’s ring.

Scanning (MFC-7225N only)

The process of sending an electronic image of a paper document into your computer.

Search

An electronic, alphabetical listing of stored

One-Touch, Speed-Dial and Group numbers.

Speed-Dial

A pre-programmed number for easy dialling. You must press the

Search/Speed Dial key, #, and the three digit code, and Start to start the dialling process.

Standard resolution

203 x 97 dpi. It is used for regular size text and quickest transmission.

Station ID

The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number.

Super Fine resolution

203 x 392 dpi. Best for very small print and line art.

G - 3

TAD (telephone answering device)

You can connect an external TAD to your machine.

Telephone Answer Code (Fax/Tel mode only)

When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code

(# 5 1).

Temporary settings

You can select certain options for each fax transmission and copy without changing the default settings.

Tone

A form of dialling on the telephone line used for Touch Tone telephones.

Transmission

The process of sending faxes over the phone lines from your machine to the receiving fax machine.

User Settings

A printed report that shows the current settings of the machine.

XMIT Verify (Transmission

Verification Report)

A listing for each fax sent, that shows its date, time and number.

G - 4

S

Specifications

Product description

General

Memory Capacity

Automatic Document Feeder

(ADF)

Paper Tray

Printer Type

Print Method

LCD (Liquid Crystal Display)

Power Source

Power Consumption

8 MB (FAX-2820)

16 MB (FAX-2920)

32 MB (MFC-7225N)

Up to 20 pages

250 Sheets (80 g/m

2

)

Laser

Electrophotography by semiconductor laser beam scanning

16 characters

× 1 line

220 - 240V 50/60Hz

Copying: Average 475 W

Standby: Average 80 W

Sleep: Average 10 W

S - 1

Dimensions

Weight

Noise

Temperature

Humidity

374 mm

510 mm

363 mm

Without Drum/Toner Unit:

7.25 kg

Operating: 53 dB A or less

Standby: 30 dB A or less

Operating: 10 - 32.5°C

Storage: 0 - 40°C

Operating: 20 to 80% (without condensation)

Storage: 10 to 90% (without condensation)

S - 2

Specifications

Print media

Paper Input

Paper Output

Paper Tray

■

Paper type:

Plain paper, Recycled paper or Transparencies

1

■

Paper size:

A4, Letter, Executive, A5, A6, B5 and B6

For more details, see About paper starting on page 1-8.

■

Paper Weight:

60 - 105 g/m

2

■

Maximum paper tray capacity: Up to 250 sheets of 80 g/m

2 plain paper or up to 10 transparencies

Manual Feed Slot

■

Paper type:

Plain paper, Recycled paper, Transparencies

1

, Envelopes, Bond paper or Labels

1

■

Paper size:

Width: 69.9 - 215.9 mm

Length: 116 - 406.4 mm

For more details, see About paper starting on page 1-8.

■

Paper Weight:

60 - 161 g/m

2

■

Maximum paper tray capacity: One sheet at a time

Up to 100 sheets of A4 size plain paper (Face-down print delivery to the output paper tray)

1

For transparency or label, we recommend removing printed pages from the output paper tray immediately after they exit the MFC to avoid smudging.

Copy

Color/Monochrome

Document Size

Multiple Copies

Reduce/Enlarge

Resolution

Monochrome

ADF Width: 147.3 to 215.9 mm

ADF Height: 100 to 356 mm

Stacks or Sorts up to 99 pages

50 % to 200% (in increments of 1%)

Max. Print: 600 x 300 dpi

Max. Scan: 200 x 300 dpi

S - 3

Fax

Compatibility

Coding System

Modem Speed

Document Size

Scanning Width

Printing Width

Grey Scale

Polling Types

Contrast Control

Resolution

One-Touch Dial

Speed-Dial

Broadcasting

Automatic Redial

Auto Answer

Communication Source

Memory Transmission

Out of Paper Reception

ITU-T Group 3

MH/MR/MMR/JBIG* (*not available for FAX-2820)

Automatic Fallback:14400 bps (FAX-2820)

33600bps (FAX-2920 and MFC-7225N)

ADF Width: 147.3 to 215.9 mm

ADF Height: 100 to 356 mm

Max. 215.9 mm

Max. 215.9 mm

64 levels

Standard, Secure, Timer, Sequential

Automatic/Light/Dark (manual setting)

• Horizontal 203 dot/inch (8 dot/mm)

• Vertical

Standard - 3.85 line/mm

Fine 7.7 line/mm

Photo - 7.7 line/mm

Superfine - 15.4 line/mm

10 (MFC-7225N)

20 (10 x 2) (FAX-2820 and FAX-2920)

200 stations

270 stations (FAX-2820 and FAX-2920)

260 stations (MFC-7225N)

3 times at 5 minute intervals

0, 1, 2, 3 or 4 rings

Public switched telephone network.

Up to 500

1

/ 400

2

pages (MFC-FAX-2820)

Up to 600

1

/ 500

2

pages (MFC-FAX-2920 and MFC-7225N)

Up to 500

1

/ 400

2

pages (MFC-FAX-2820)

Up to 600

1

/ 500

2

pages (MFC-FAX-2920 and MFC-7225N)

1

2

“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code).

Specifications and printed materials are subject to change without prior notice.

"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

S - 4

Specifications

Scanner (MFC-7225N only)

Colour/Monochrome

TWAIN Compliant

WIA Compliant

Resolution

Document Size

Scanning Width

Grey Scale

Monochrome

Yes (Windows

®

98/98SE/Me/2000 Professional/XP/Windows NT

®

Workstation Version 4.0)

Mac OS

®

9.1 - 9.2/Mac OS

®

X 10.2.4 or greater

Yes (Windows

®

XP)

Up to 1200

× 1200 dpi (interpolated)

Up to 200

× 400 dpi (optical)

ADF Width: 147.3 to 215.9 mm)

ADF Height: 100 to 356 mm

Max. 215.9 mm

256 levels

Printer (FAX-2920 and MFC-7225N only)

Emulation

Printer Driver

Resolution

Print Quality

Print Speed

First Print

Brother Printing System for Windows

®

PCL6 and BR-Script (PostScript

®

) Level 3 (MFC-7225N only)

Support for Windows

®

98/98SE/Me/2000 Professional/XP/Windows

NT

®

Workstation Version 4.0

Support for Mac OS

®

9.1 - 9.2/Mac OS

®

X 10.2.4 or greater

Up to 1200 x 600 dots per inch (dpi)

HQ1200 (up to 2400 x 600 dpi) (MFC-7225N only)

Normal printing mode

Economy printing mode (save toner usage) up to 14 pages/minute A4 size (FAX-2920) up to 20 pages/minute (A4 size) (MFC-7225N)

* Based on Brother standard pattern.

Does not include the time it takes to feed the paper.

Less than 10 seconds

S - 5

Interfaces (FAX-2920 and MFC-7225N only)

Parallel (MFC-7225N only)

USB

LAN cable (MFC-7225N only)

(Cables are not included.)

A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 2.0 m.

A USB 2.0 interface cable that is not longer than 2.0 m.

Ethernet UTP cable category 5 or greater.

Note

Your machine has a USB 2.0 Full-speed interface. This interface is compatible with Hi-Speed USB

2.0; however, the maximum data transfer rate will be 12 Mbits/s. The MFC can also be connected to a computer that has a USB 1.1 interface.

Please make sure you use a USB 2.0 interface cable that is no longer than 2.0 m.

Download the optional software from the Brother

Web Site (FAX-2920 users only)

You can download the Brother Printer Driver and PC-Fax software from the Brother Solutions

Center so you can use your fax machine as a printer and send faxes from your PC.

Visit us at

http://solutions.brother.com

At the same time, you can download the Software User’s Guide for setting up and using the

PC-Fax software.

S - 6

Specifications

Computer requirements

(FAX-2920 and MFC-7225N only)

Minimum System Requirements

Computer Platform & Operating

System Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

64 MB

Available Hard Disk Space for Drivers for

Applications

90 MB 130 MB Windows

®

1

Operating System

98, 98SE

Me

NT

®

Workstation

4.0

2000 Professional

Pentium

®

II or equivalent

32 MB

64 MB 128 MB

Apple

®

Macintosh

®

Operating System

XP

Mac OS

®

9.1 - 9.2

(Printing,

Scanning

2 and PC

Fax Sending Only)

Mac OS

®

X 10.2.4 or greater

128 MB

All base models meet minimum Requirements

128 MB

256 MB

64 MB

160 MB

150 MB

80 MB

NOTE: All registered trademarks referenced herein are the property of their respective companies.

For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/

220 MB

200 MB

1

2

Microsoft

®

Internet Explorer 5 or greater.

Scanning is available for MFC-7225N only.

Dedicated “Scan” key and direct Network Scanning (MFC-7225N) supported in Mac OS

®

X 10.2.4 or greater.

S - 7

Consumable items

Toner Cartridge Life (TN-2000)

Standard Toner Cartridge: Up to 2,500 pages *

*(when printing letter or A4 size paper at 5% print coverage)

Note

Toner life expectancy will vary depending upon the type of average print job.

Drum Unit Life Expectancy

(DR-2000)

Up to 12,000 pages

Note

There are many factors that determine the drum life, such as temperature, humidity, type of paper, toner you use and number of pages per print job.

S - 8

Specifications

Network (LAN) (MFC-7225N only)

LAN

Support for

Protocols

You can connect your MFC to a network for Network Printing, Network

Scanning and PC Fax Send. Also included is the Brother BRAdmin

Professional Network Management software.

Windows

®

98/98SE/Me/2000/XP/Windows NT

®

Workstation Version 4.0

Mac OS

®

9.1 - 9.2/Mac OS

®

X 10.2.4 or greater*

Ethernet 10/100 BASE-TX Auto Negotiation

TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS

LPR/LPD, Port9100, mDNS, FTP, TELNET, IPP, RawPort, SNMP,

HTTP, TFTP, SMTP

*Network Printing and PC-FAX are available for Mac OS

®

9.1 - 9.2, Mac OS

®

X 10.2.4 or greater.

*Mac OS

®

9.1 - 9.2 (Brother Laser Driver over TCP/IP)

*Mac OS

®

X 10.2.4 or greater (mDNS)

*Dedicated “Scan” key and direct Network Scanning supported in Mac OS

®

X 10.2.4 or greater.

Included Utilities:

BRAdmin Professional (Windows

®

)

Note

BRAdmin Professional is not supported in Mac OS

®

.

S - 9

Optional External Wireless Print/Scan Server

(NC-2200w) (MFC-7225N only)

NC-2200w External Wireless

Print/Scan Server (Optional)

Network types

Support for

Protocols

Connecting the optional External Wireless Print/Scan Server

(NC-2200w) to the USB port of your MFC will allow you to print and scan over a wireless network.

IEEE 802.11b wireless LAN

Windows

®

98/98SE/Me/2000/XP/Windows NT

®

Workstation Version 4.0

Mac OS

®

X 10.2.4 or greater

TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS, DNS,

LPR/LPD, Port9100, SMB Print, IPP, RawPort, mDNS, TELNET,

SNMP, HTTP

Note

You can assign the Scan key to only one networked computer.

S - 10

I

Index

A

Access codes, storing and dialing ........... 5-4

ADF (automatic document feeder) .......... 1-7

ADF cover ............................................. 11-6

Answering machine (TAD) ......................A-3

connecting ............................................A-4

Automatic

fax receive ............................................ 4-1

Fax Detect ......................................... 4-3

fax redial .............................................. 3-3 transmission ......................................... 3-3

B

Broadcasting ........................................... 3-7

setting up Groups for ........................... 5-3

C

Canceling

Fax Forwarding .................................... 6-1

fax jobs in memory ............................... 3-8 jobs awaiting redial .............................. 3-8

Cleaning

corona wire ...................................... 11-23

laser scanner window ...................... 11-22

CNG tones ............................................ 1-13

Connecting

external TAD ........................................A-3 external telephone ...............................A-3

Consumable items ..................................S-8

Control panel overview ..................... 1-5, 1-6

Copy

contrast ................................................ 8-7 default settings ..................................... 8-7

Enlarge/Reduce ................................... 8-3

enter Copy mode ................................. 8-1

multiple copies ..................................... 8-2

Out of Memory ..................................... 8-7

Page Layout ......................................... 8-6

printable area ....................................... 8-1

Quality key ........................................... 8-5

quality setting ....................................... 8-7

single copy ........................................... 8-1

Cordless phone .......................................A-2

Cover page

custom comments ................................3-9

for all faxes .........................................3-10

for next fax only ....................................3-9

printed form ........................................3-10

Credit card numbers ................................5-4

Custom telephone features on a single line

................................................................. A-6

D

Date and Time .........................................2-1

Delayed Batch Transmission .................3-11

Dialling

a pause .................................................5-4 access codes and credit card numbers

..............................................................5-4

automatic fax redial ..............................3-3 automatic transmission .........................3-3

Groups ..................................................3-7

manual ..................................................3-1

manual transmission ............................3-3

One-Touch ...........................................3-1

Speed-Dial ............................................3-2

Drum unit

cleaning .................................11-16, 11-23

replacing ...........................................11-26

Dual Access .............................................3-6

E

ECM (Error Correction Mode) ................1-13

Equalization .........................................11-19

Error messages on LCD ........................11-1

Comm. Error .......................................11-1

No Paper Fed .....................................11-3

Not Registered .....................................3-2

Out of Memory ....................................11-3

while scanning a document ...............8-7

Unable to Init. .....................................11-4

Unable to Print ....................................11-4

Unable to Scan ...................................11-4

Extension telephone, using .............A-2, A-5

External telephone, connecting .............. A-3

I - 1

F

Fax

receiving ............................................... 4-1

compatibility .................................. 11-19

Fax Forwarding ................................. 6-1

from extension phone ........................A-2

reducing to fit on paper ..................... 4-4

retrieving from a remote site ............. 6-6

Ring Delay, setting ............................ 4-2

sending ................................................. 3-1

automatic ........................................... 3-3

Broadcasting ..................................... 3-7

canceling from memory ..................... 3-8

compatibility .................................. 11-19

contrast ............................................. 3-5

enter Fax mode ................................. 3-1

from ADF ........................................... 3-3

from memory (Dual Access) ....... 3-3, 3-6

overseas .......................................... 3-10

Real Time Transmission ................... 3-6

resolution ........................................... 3-5

Fax codes

changing ....................................... 6-4, A-3

Fax Receive Code ................................A-2

Remote Access Code .......................... 6-4

Telephone Answer Code ......................A-2

Fax Forwarding

changing remotely .........................6-5, 6-6

Fax Storage ............................................. 6-1

printing from memory ........................... 4-4

turning on ............................................. 6-1

Fax/Tel mode

answering at extension phones ............A-2

double-ringing (voice calls) .................. 4-3

F/T Ring Time ...................................... 4-3

Fax Receive Code ................................A-2 receiving faxes .....................................A-2

Ring Delay ............................................ 4-2

Telephone Answer Code ......................A-2

G

Gray scale ....................................... S-4, S-5

Groups for Broadcasting ......................... 5-3

H

HELP

Help List ................................................7-2

LCD messages .................................... B-1

using navigation keys ....................... B-2

Menu Table ...................................B-1, B-3

J

Jacks

EXT

external telephone ............................ A-3

TAD (answering machine) ................ A-3

Jams

document ............................................11-6 paper ..................................................11-6

L

LCD (liquid crystal display) ..............B-1, B-2

M

Maintenance, routine ...........................11-20

Manual

dialling ..................................................3-1

receive ..................................................4-1

transmission .........................................3-3

Memory Security ......................................2-9

Memory Storage ..................................... B-1

Menu Selection Table ............................. B-1

Mode, entering

Copy .....................................................8-1

Fax ........................................................3-1

Scan .....................................................1-6

Multi-line connections (PBX) .................. A-6

O

One-Touch

changing ...............................................5-2

setting up ..............................................5-1

using .....................................................3-1

Out of Memory message .........................3-4

I - 2

P

Paper ............................................... 1-8, S-3

Size ...................................................... 2-5

size of document .................................. 1-7

Type ..................................................... 2-5

Phone line

connections ..........................................A-4

difficulties ......................................... 11-10

multi-line (PBX) ....................................A-6

Power failure ...........................................B-1

Print

difficulties ......................................... 11-10

drivers ..................................................S-5

fax from memory .................................. 4-4

paper jams ......................................... 11-6

report .................................................... 7-2

resolution .............................................S-5 specifications .......................................S-5

Programming your MFC .................. B-1, B-2

Q

Quick-Dial

Access codes and credit card numbers

setting up .......................................... 5-4

Broadcasting ........................................ 3-7 using Groups ..................................... 3-7

Group dial

changing ........................................... 5-2

setting up Groups for Broadcasting

........................................................... 5-3

One-Touch dial

changing ........................................... 5-2

setting up .......................................... 5-1

using ................................................. 3-1

Search .................................................. 3-2

Speed-Dial

changing ........................................... 5-2 setting up .......................................... 5-2

using ................................................. 3-2

R

Receive Mode ......................................... 4-1

External TAD ........................................ 4-1

Fax Only ............................................... 4-1

Fax/Tel ................................................. 4-1

Manual ................................................. 4-1

Redial/Pause ........................................... 3-3

Index

Reducing

copies ...................................................8-4

incoming faxes .....................................4-4

Remote Retrieval .....................................6-4 access code .........................................6-4

getting your faxes .................................6-6

Reports ....................................................7-1

Fax Journal ...........................................7-2

Journal Period ...................................7-2

Help List ...............................................7-2 how to print ...........................................7-2

Network Configuration ..........................7-2

Quick-Dial List ......................................7-2

Transmission Verification .....................7-1

User Settings ........................................7-2

Resolution

copy ..................................................... S-3

fax (Standard, Fine, SuperFine, Photo)

............................................................. S-4

print ..................................................... S-5 scan ..................................................... S-5

setting for next fax ................................3-5

Ring Delay, setting ..................................4-2

S

Safety Instructions ............................ iii, 10-2

Setting Lock ...........................................2-11

Setup

Date and Time ......................................2-1

Station ID (fax header)

entering text .......................................2-2

Shipping the machine ..........................11-19

Sleep Time ..............................................2-7

Speed-Dial

changing ...............................................5-2

dialling ..................................................3-2

storing ...................................................5-2

T

TAD (telephone answering device),

external ............................................ 4-1, A-3

connecting ....................................A-3, A-4

receive mode ........................................4-1

recording OGM .................................... A-4

Text, entering ........................................ B-10 special characters ............................. B-10

Toner cartridge

replacing ................................11-23, 11-24

I - 3

Troubleshooting .................................... 11-1

document jam ..................................... 11-6

error messages on LCD ..................... 11-1

if you are having difficulty

incoming calls ................................ 11-11

paper handling .............................. 11-13

phone line ..................................... 11-19

printer difficulties ........................... 11-12

printing .......................................... 11-10

paper jam ........................................... 11-6

V

Volume, setting ....................................... 2-6 beeper .................................................. 2-6 ring ....................................................... 2-6 speaker ................................................ 2-6

I - 4

R

Remote Retrieval Access card

If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval

Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Fax Forwarding, and Remote Retrieval features.

Fold Fold

R - 1

R - 2

Fold Fold

This machine is approved for use in the country of purchase only, local

Brother companies or their dealers will only support machines purchased in their own countries.

UK/IRE/SAF