Brother | DCP-9055CDN | User`s guide | Brother DCP-9055CDN User`s guide

Brother DCP-9055CDN User`s guide
PANTONE2728
®
User’s Guide
Safety and Legal
Basic User’s Guide
Advanced User’s Guide
Safety and Legal
A
(HL-4140CN / 4150CDN / 4570CDW(T) / DCP-9055CDN / MFC-9460CDN / 9465CDN)
Please read this booklet before attempting to operate the product, or before attempting any
maintenance. Failure to follow these instructions may result in an increased risk of fire, electrical
shock, burns or suffocation.
Symbols and
conventions used in
the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Italics
Courier
New
Bold typeface identifies specific
buttons on the product’s control
panel, on the computer screen.
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Text in the Courier New font
identifies messages on the
LCD of the product.
A
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Improper Setup icons alert you to
devices and operations that are not
compatible with the product.
Hot Surface icons warn you not to
touch product parts that are hot.
Follow all warnings and instructions marked
on the product.
Note
The illustrations in this guide show the
HL-4150CDN and MFC-9460CDN.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Version A
UK/IRE
1
Compilation and Publication
A
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Choosing a location
Put your product on a flat, level, stable surface that is free of vibration and shocks, such as a desk.
Put the product near a telephone socket and a standard grounded electrical socket. Choose a
location where the temperature remains between 10°C and 32.5°C and the humidity is between
20% to 80% (without condensation).
WARNING
DO NOT expose the product to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture or dust.
DO NOT place the product near heaters, air conditioners, desk fan, refrigerators, water or
chemicals.
2
A
CAUTION
Avoid placing your product in a high-traffic area.
DO NOT put the product where the ventilation holes of the product are blocked. Keep a gap of
roughly 100 mm between the ventilation holes and the wall.
DO NOT connect your product to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances that might disrupt the power supply.
Disruption of power can delete information from the product’s memory.
Avoid interference sources, such as other cordless telephone systems or speakers.
Make sure cables leading to the product do not constitute a trip hazard.
DO NOT eat Silica Pack. Discard immediately.
3
To use the product safely
WARNING
There are high voltage electrodes inside the product. Before you clean the inside of the product,
make sure you have unplugged the telephone line cord first (MFC only) and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys.
To avoid the danger of suffocation, keep these bags away from babies and children and dispose
of them properly.
4
A
DO NOT use flammable substances near the product. DO NOT use any type of spray to clean
the inside or outside of the product. Doing this may cause a fire or electrical shock. See Routine
Maintenance in the User's Guide/Basic User's Guide for how to clean the product.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.
Be careful not to inhale toner.
5
• This product is heavy and weighs more than 21.0 kg (46.3 lb) for Printer, and more than
26.5 kg (58.4 lb) for MFC/DCP. To prevent injuries when moving or lifting this product, make
sure to use at least two people. Be careful not to pinch your fingers when you set the product
back down.
• If you use a Lower Tray, carry it separately from your product.
(MFC only)
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
(MFC only)
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing product, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 We DO NOT advise using an extension lead.
5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket
in a wet location.
6 If any cables become damaged, disconnect your product, and contact your Brother dealer.
7 DO NOT place any objects on the product, or obstruct the air vents.
8 This product should be connected to an adjacent grounded AC power source within the
range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If
you are not sure, contact a qualified electrician.
SAVE THESE INSTRUCTIONS
6
WARNING
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high
speed.
Languages on the label may vary depending on your country.
7
CAUTION
HOT SURFACE
After you have just used the product, some internal parts of the product will be extremely hot.
Wait for the product to cool down before you touch the internal parts of the product.
8
(MFC and DCP only)
Some areas of the product can cause injury if covers (shaded) are closed with force. Take care
when placing your hand in the areas shown in the illustrations.
(MFC and DCP only)
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
9
IMPORTANT
DO NOT remove or damage any of the caution or warning labels inside the product.
10
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning inside of the product. DO NOT use
liquid or aerosol cleaners. Use a dry, lint-free soft cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact
a qualified electrician.
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this product.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
11 Use the product in a well-ventilated area.
12 The power cord, including extensions, should be no longer than 5 metres (16.5 feet).
DO NOT share the same power circuit with other high powered appliances, such as an air
conditioner, copier, shredder, and so on.
13 DO NOT place anything in front of the product that will block received faxes or printed pages.
DO NOT place anything in the path of received faxes or printed pages.
14 Wait until pages have exited the product before picking them up.
15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
 When the power cord is damaged or frayed.
 If liquid has been spilled into the product.
 If the product has been exposed to rain or water.
 If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
11
 If the product has been dropped or the casing has been damaged.
 If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
 DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
 DO NOT use the product during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak (MFC only) in the vicinity of the leak.
 DO NOT use this product in the vicinity of a gas leak.
12
Regulation
A
Approval Information (MFC only)
A
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Declaration of Conformity (Europe only)
(HL-4570CDW / HL-4570CDWT / MFC-9460CDN / MFC-9465CDN
only)
A
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that this product is in compliance with the essential requirements of Directives
1999/5/EC and 2005/32/EC.
The Declaration of Conformity (DoC) is on our Website.
Please go to http://solutions.brother.com/.
i choose region (eg. Europe)
i choose country
i choose your model
i choose “Manuals”
i choose Declaration of Conformity (Select Language when required.)
13
Declaration of Conformity (Europe only)
(HL-4140CN / HL-4150CDN / DCP-9055CDN only)
A
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that this product is in compliance with the essential requirements of Directives
2004/108/EC, 2006/95/EC and 2005/32/EC.
The Declaration of Conformity (DoC) is on our Website.
Please go to http://solutions.brother.com/.
i choose region (eg. Europe)
i choose country
i choose your model
i choose “Manuals”
i choose Declaration of Conformity (Select Language when required.)
IEC60825-1:2007 Specification (For 220-240V Models Only)
A
This product is a Class 1 laser product as defined in IEC60825-1:2007 specifications. The label
shown below is attached in countries where required.
This product has a Class 3B Laser Diode which emits invisible
laser radiation in the Scanner Unit. The Scanner Unit should not
be opened under any circumstances.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
Internal Laser radiation
Wave length: 770 - 800 nm
Output: 20 mW max.
Laser Class: Class 3B
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
14
A
Disconnect device
A
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
Wiring information (U.K. only)
A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call
a qualified electrician.
Warning -This product must be earthed.
The wires in the mains lead are coloured in line with the following code:
 Green and Yellow: Earth
 Blue: Neutral
 Brown: Live
LAN connection (Network models only)
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
A
This product complies with EN55022 (CISPR Publication 22)/Class B.
15
EU Directive 2002/96/EC and EN50419
A
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
International ENERGY STAR® Qualification Statement (except
HL-4140CN)
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® specifications for energy efficiency.
16
A
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United
States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
Adobe, Flash, Illustrator, Photoshop, PostScript and PostScript 3 are either registered trademarks
or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
AOSS is a trademark of Buffalo Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
17
Open Source Licensing Remarks
A
This product includes open-source software.
Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM.
(For Windows®) “X:\\License.txt” (where X is your drive letter).
(For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities
icon. License.rtf will appear.
Copyright and License
A
©2010 Brother Industries, Ltd.
This product includes software developed by the following vendors:
©1983-1998 PACIFIC SOFTWORKS, INC.
©2010 Devicescape Software, Inc.
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Other Information (MFC only)
FlashFX® is a registered trademark of Datalight, Inc.
FlashFX® Copyright 1998-2010 Datalight, Inc.
U.S.Patent Office 5,860,082/6,260,156
FlashFX® Pro™ is a trademark of Datalight, Inc.
Datalight® is a registered trademark of Datalight, Inc.
Copyright 1989-2010 Datalight, Inc., All Rights Reserved
18
A
Unlawful use of copying equipment
(MFC and DCP only)
A
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce
copies of. We suggest you check with your legal adviser and/or the relevant legal authorities if in
doubt about a particular item or document:
 Currency
 Bonds or other certificates of indebtedness
 Certificates of Deposit
 Armed forces service or draft papers
 Passports
 Postage stamps (cancelled or uncancelled)
 Immigration papers
 Welfare documents
 Cheques or drafts drawn by governmental agencies
 Identifying badges or insignias
In addition, driving licenses and/or Certificates of Title to motor vehicles may not be copied under
certain national laws.
Copyrighted works cannot be copied lawfully, subject to the “fair dealing” exception relating to
sections of a copyrighted work. Multiple copies would indicate improper use. Works of art should
be considered the equivalent of copyrighted works.
19
BASIC USER’S GUIDE
DCP-9055CDN
Not all models are available in all countries.
Version 0
UK/IRE
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-9055CDN
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
User's Guides and where do I find it?
Which manual?
What's in it?
Where is it?
Safety and Legal
Please read the Safety Instructions before
you set up your machine.
Printed / In the box
Quick Setup Guide
Read this Guide first. Follow the
instructions for setting up your machine
and installing the drivers and software for
the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide
Learn the basic Copy and Scan operations
and how to replace consumables. See
troubleshooting tips.
PDF file /
Documentation CD-ROM /
In the box
Advanced User's Guide
Learn more advanced operations: Copy,
security features and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the box
Software User's Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using
the Brother ControlCenter utility.
PDF file /
Documentation CD-ROM /
In the box
Network Glossary
This Guide provides basic information
about advanced network features of
Brother machines along with general
networking and common terms.
PDF file /
Documentation CD-ROM /
In the box
Network User's Guide
This Guide provides useful information of
wired network settings and security
settings using Brother machine. You can
also find supported protocol information for
your machine and the detailed
troubleshooting tips.
PDF file /
Documentation CD-ROM /
In the box
i
Table of Contents
(BASIC USER’S GUIDE)
1
General information
1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation ...................................................................................2
Accessing Brother Support (Windows®) ................................................................4
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview ..........................................................................................6
Data LED indications .......................................................................................8
Volume settings .....................................................................................................9
Beeper volume ................................................................................................9
2
Loading paper
10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray......................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Scannable area .............................................................................................17
Unprintable area when printing from a computer ..........................................17
Paper settings ......................................................................................................18
Paper Type ....................................................................................................18
Paper Size .....................................................................................................18
Tray Use in copy mode..................................................................................19
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media ..............................................................20
Recommended paper and print media ..........................................................20
Type and size of paper ..................................................................................20
Handling and using special paper .................................................................22
3
Loading documents
25
How to load documents .......................................................................................25
Using the automatic document feeder (ADF) ................................................25
Using the scanner glass ................................................................................26
4
Making copies
27
How to copy .........................................................................................................27
Stop copying ..................................................................................................27
Copy settings .................................................................................................27
5
How to print from a computer
28
Printing a document.............................................................................................28
ii
6
How to scan to a computer
29
Scanning a document .......................................................................................... 29
Scanning using the scan key ............................................................................... 29
Scanning using a scanner driver .........................................................................30
A
Routine maintenance
31
Replacing the consumable items.........................................................................31
Replacing a Toner cartridge .......................................................................... 35
Replacing the drum unit................................................................................. 41
Replacing the belt unit ................................................................................... 48
Replacing the waste toner box ......................................................................53
Cleaning and Checking the machine ................................................................... 60
Cleaning the outside of the machine .............................................................60
Cleaning the scanner glass ...........................................................................61
Cleaning the laser scanner windows .............................................................62
Cleaning the corona wires .............................................................................66
Cleaning the drum unit ..................................................................................70
Cleaning the paper pick-up rollers................................................................. 76
Calibration .....................................................................................................77
Auto Registration ........................................................................................... 78
Manual Registration.......................................................................................78
Frequency (Colour Correction) ......................................................................79
B
Troubleshooting
80
Error and maintenance messages....................................................................... 80
Document is jammed in the top of the ADF unit ............................................86
Document is jammed under the document cover ..........................................86
Removing small documents jammed in the ADF........................................... 87
Document is jammed at the output tray ......................................................... 87
Paper is jammed in the MP tray ....................................................................88
Paper is jammed in the Paper Tray 1 or Tray 2............................................. 89
Paper is jammed at the back of the machine ................................................ 90
Paper is jammed inside the machine.............................................................92
Paper is jammed underneath paper tray 1 .................................................... 96
Troubleshooting ...................................................................................................97
If you are having difficulty with your machine ................................................ 97
Improving the print quality ...........................................................................101
Machine Information ..........................................................................................108
Checking the Serial Number........................................................................ 108
Reset functions ............................................................................................108
How to reset the machine ............................................................................ 108
C
Menu and features
109
On-screen programming.................................................................................... 109
How to access the menu mode ................................................................... 109
Menu table ......................................................................................................... 110
Entering text ...................................................................................................... 120
iii
D
Specifications
122
General ..............................................................................................................122
Document Size ..................................................................................................124
Print media.........................................................................................................125
Copy ..................................................................................................................127
Scanner .............................................................................................................128
Printer ................................................................................................................129
Interfaces ...........................................................................................................130
Computer requirements ....................................................................................131
Consumable items .............................................................................................133
Network (LAN) ...................................................................................................134
E
iv
Index
135
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1
General Setup
Memory storage
Automatic daylight savings time
Ecology features
LCD Contrast
User Settings List
Network Configuration List
2
Security features
Secure Function Lock 2.0
3
Making copies
Copy settings
Duplex (2-sided) copying
A
Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
B
Options
Optional paper tray (LT-300CL)
Memory board
C
Glossary
D
Index
v
vi
1
General information
Using the
documentation
1
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
1
CAUTION
1
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
a
Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b
2
(Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
Click your country.
d
Point to your language, point to
View Guide, and then click the guide
you want to read.
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the Advanced User’s
Guide, Software User’s Guide,
Network Glossary and
Network User’s Guide that are on the
Documentation CD-ROM.
Viewing Documentation
c
1
General information
Presto! PageManager User’s Guide
(Macintosh)
Note
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
• (Windows® users only) 1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
®
How to find Network setup instructions
®
Microsoft Internet Explorer 6.0 or greater.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Note
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 4 for further instructions.
1
Your machine can be connected to a wired
network. You can find basic setup
instructions in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
Software User's Guide
 Scanning
 ControlCenter
 Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows®)
 The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
Accessing Brother
Support (Windows®)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
1
Accessing Brother
Support (Macintosh)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
 Click Brother Support on the main menu.
The following screen will appear:
 Double-click the Brother Support icon.
The following screen will appear:
 To access our website
(http://www.brother.com/), click
Brother Home Page.
 To download and install Presto!
PageManager, click
Presto! PageManager.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
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(http://www.brother.com/registration/),
click On-Line Registration.
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(http://www.brother.com/original/), click
Supplies Information.
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(http://solutions.brother.com/), click
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(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
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(http://www.brother.com/original/), click
Supplies Information.
 To return to the main page, click Back or
if you have finished, click Exit.
4
1
General information
1
5
Chapter 1
Control panel overview
1
1
2 3
4
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Sleep
11
1
COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
2
Error LED
Blinks in orange when the LCD displays an
error or an important status message.
3
Duplex
You can choose Duplex to copy on both sides
of the paper.
4
5
6
LCD
Displays messages to help you set up and use
your machine.
Clear
Deletes entered data or lets you cancel the
current setting.
10
01
9
Menu
Lets you access the Menu to program your
settings in this machine.
OK
Lets you store your settings in the machine.
Selection keys:
d or c
Press to scroll backwards or forwards through
menu selections.
a or b
Press to scroll through the menus and options.
6
Numeric keys
Use these keys to enter text.
7
Stop/Exit
Stops an operation or exits from a menu.
8
Start:
Colour
Lets you start making copies in full colour.
Mono
Lets you start making copies in black & white.
General information
4
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Sleep
5
7
1
01
9
9
6
8
SCAN:
SCAN
Puts the machine in Scan mode.
10 Data LED
The LED will flash depending on the machine
status.
11 PRINT keys:
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software
User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down d as
you press Secure. (See Secure Function Lock
2.0 in Chapter 2 of the Advanced User's
Guide.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
7
Chapter 1
Data LED indications
1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED
Machine Status
Description
Ready Mode
The machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Memory
Print data remains in the machine memory.
Green
(blinking)
Green
8
General information
Volume settings
Beeper volume
1
1
1
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
High to Off.
a
b
Press Menu, 1, 2.
c
Press Stop/Exit.
Press a or b to choose Off, Low, Med or
High.
Press OK.
9
2
Loading paper
Loading paper and
print media
2
When you put paper into the paper tray, note
the following:
 If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
You can load up to 250 sheets for Tray 1 and
500 sheets for Tray 2. Paper can be loaded
up to the maximum paper mark (b b b) on the
sliding paper with guide. (For recommended
paper to use, see Paper capacity of the paper
trays on page 21.)
10
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray
a
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
Loading paper in the standard
paper tray
2
2
Pull the paper tray completely out of the
machine.
2
Loading paper
WARNING
b
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
2
1
c
Fan the stack of paper well to avoid
paper jams and misfeeds.
11
Chapter 2
d
Put paper in the tray and make sure:
 The paper is below the maximum
paper mark (b b b) (1).
Over filling the paper tray will cause
paper jams.
 The side to be printed on must be
face down.
 The paper guides touch the sides of
the paper so it will feed properly.
1
Loading paper in the multipurpose tray (MP tray)
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper
capacity of the paper trays on page 21.)
Printing on plain paper, bond paper,
labels or glossy paper from the MP
tray
a
e
Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f
Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
1
12
2
Open the MP tray and lower it gently.
2
Loading paper
b
Pull out the MP tray support and unfold
the flap (1).
c
Put paper in the MP tray and make sure:
 The paper stays under the maximum
paper mark (1).
 The paper edge is positioned
between the arrows (2).
 The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
1
1
2
Note
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
13
2
Chapter 2
d
Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
Printing on envelopes and thick paper
from the MP tray
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a
Open the MP tray and lower it gently.
b
Pull out the MP tray support and unfold
the flap (1).
1
14
2
Loading paper
c
Lift up the support flap to prevent
envelopes and thick sheets of paper
from sliding off the face down output
tray. If the support flap is closed you
should remove each envelope as soon
as it comes out of the machine.
d
Put up to 3 envelopes or up to 25 sheets
of thick paper (163 g/m2) in the MP tray.
If you add more envelopes or paper it
may cause a jam. Make sure:
 The top of envelope edge is
positioned between the arrows (1).
 The side to be printed on must be
face up.
1
15
2
Chapter 2
e
Open the back cover (Face-up output
tray).
i
When you have finished printing, open
the back cover and reset the two grey
levers which are pulled down at step f
back to the original position.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (back output tray) to
let the printed pages exit to the back
output tray.
f
Pull down the two grey levers, one on
the left-hand side and one on the righthand side, to the envelope position as
shown in the illustration below.
• To easily remove a small printout from the
output tray, lift up the scanner by using
both hands as shown in the illustration.
• You can still use the machine while the
scanner is up. To close the scanner, push
it down with both hands.
g
h
16
Close the back cover.
Send the print data to the machine.
Loading paper
Scannable area
2
The figures below show unscannable areas for Copying.
2
Document Size
2
Top (1)
Left (2)
Bottom (1)
Right (2)
Letter
4 mm
3.96 mm
A4
4 mm
2 mm
1
2
1
Note
This unscannable area shown above is for a single copy or a 1 in 1 copy using A4 size paper.
The area that cannot be scanned will vary by paper size.
Unprintable area when printing from a computer
2
When using the printer driver the printable area is smaller than the paper size. The figures below
show unprintable areas.
Portrait
Landscape
2
2
2
2
1
1
1
1
Windows® printer driver and Macintosh printer driver
BRScript printer driver for Windows® and Macintosh
1
4.23 mm
2
4.23 mm
Note
The area that cannot be printed on may vary depending on the paper size and the printer driver
you are using. The unprintable area shown above is for A4 size paper.
17
Chapter 2
Paper settings
Paper Type
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a
Do one of the following:
 To set the paper type for the
MP Tray press Menu, 1, 1, 1, 1.
2
2
Paper Size
You can use ten sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5,
A5 L, A6, B5, B6 and Folio (8.5 in. × 13 in.).
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document.
a
 To set the paper size for the
MP Tray press Menu, 1, 1, 2, 1.
 To set the paper type for Tray#1
press Menu, 1, 1, 1, 2.
 To set the paper size for Tray#1
press Menu, 1, 1, 2, 2.
 To set the paper type for Tray#2 1
press Menu, 1, 1, 1, 3 if you installed
the optional tray.
1
b
c
 To set the paper size for Tray#2 1
press Menu, 1, 1, 2, 3 if you installed
the optional tray.
Tray#2 appears only if the optional tray is
installed.
Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper
or Glossy Paper.
Press OK.
1
You can choose Glossy Paper for
MP Tray.
Tray#2 appears only if the optional tray is
installed.
b
Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, Folio or Any.
Press OK.
c
Press Stop/Exit.
Press Stop/Exit.
Note
Do one of the following:
Note
• The Any option appears only when you
choose the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A5 L and A6 size are not available for the
Tray#2.
18
2
Loading paper
Tray Use in copy mode
2
Tray Use in print mode
2
You can change the priority tray that the
machine will use for printing copies.
You can change the default tray the machine
will use for printing from your computer.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
a
b
To change the tray setting follow the
instructions below:
a
b
Press Menu, 1, 4, 1.
1
c
2
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
Tray#2 Only or T2 appears only if the
optional tray is installed.
Press Stop/Exit.
Press a or b to choose Tray#1 Only,
Tray#2 Only 1, MP Only,
MP>T1>T2 1 or T1>T2 1>MP.
Press OK.
1
c
Press Menu, 1, 4, 2.
Tray#2 Only or T2 appears only if the
optional tray is installed.
Press Stop/Exit.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
19
Chapter 2
Acceptable paper and
other print media
Recommended paper and
print media
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, glossy paper,
labels or envelopes.
For best results, follow the instructions below:
 DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
 For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
 Avoid touching the printed surface of the
paper immediately after printing.
 Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
20
2
2
Paper Type
Item
Plain paper
Xerox Premier TCF 80 g/m 2
Xerox Business 80 g/m2
Recycled Paper
Xerox Recycled Supreme
80 g/m 2
Labels
Avery laser label L7163
Envelope
Antalis River series (DL)
Glossy Paper
International Paper Rey
Color Laser Gloss 140 g/m 2
A4
Type and size of paper
2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The name for the paper trays in the
printer driver and this Guide are as
follows:
Tray and optional unit
Name
Standard paper tray
Tray 1
Multi-purpose tray
MP Tray
Optional lower tray
Tray 2
2
Loading paper
Paper capacity of the paper trays
Paper Tray
(Tray 1)
2
Paper size
Paper types
No. of sheets
A4, Letter, Legal, B5,
Executive, A5,
A5 (Long Edge), A6,
Plain paper, Thin paper
and Recycled paper
up to 250 [80 g/m2]
2
B6, Folio 1
Multi-purpose Tray
(MP Tray)
Optional lower Tray
(Tray 2)
Width: 69.8 to 216 mm
Plain paper, Thin paper,
Thick paper,
Length: 116 to 406.4 mm
Thicker paper,
Bond paper,
Recycled paper,
Envelopes, Labels and
Glossy paper
A4, Letter, Legal, B5,
Executive, A5, B6,
Plain paper, Thin paper
and Recycled paper
50 sheets [80 g/m2]
3 Envelopes
1 Glossy paper
up to 500 [80 g/m2]
Folio 1
1
Folio size is 215.9 mm x 330.2 mm
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m2
Thickness
80-110 μm
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
 Use paper made for plain paper copying.
 Use paper that is 75 to 90 g/m2.
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
21
Chapter 2
Handling and using special
paper
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Types of paper to avoid
IMPORTANT
2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
Some important guidelines when selecting
paper are:
 DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
 Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
• that is coated or has a chemical finish
 If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
 When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
1
A curl of 2 mm or greater may cause
jams to occur.
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed,
they may damage your machine. This
damage may not be covered under any
Brother warranty or service agreement.
22
2
Loading paper
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
2
• with double flaps as shown in figure
below
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
2
• with sealing flaps that are not folded
down when purchased
• with sealing flaps as shown in figure
below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• with each side folded as shown in
figure below
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• with edges that are not straight or
consistently square
23
Chapter 2
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Types of labels to avoid
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
24
2
3
Loading documents
How to load
documents
Note
3
You can make copies, and scan from the ADF
(Automatic Document Feeder) and the
scanner glass.
Using the automatic
document feeder (ADF)
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
on page 26.
• It is easier to use the ADF if you are
loading a multiple page document.
Length:
147.3 to 356.0 mm
Width:
147.3 to 215.9 mm
Weight:
64 to 90 g/m2
How to load documents
IMPORTANT
3
a
Unfold the ADF document support (1)
and the ADF document output support
flap (2).
1
2
3
3
b
c
Fan the pages well.
d
Adjust the paper guides (1) to fit the
width of your document.
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
80 g/m2 paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported
3
Place your document face up, top edge
first in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
1
25
Chapter 3
Using the scanner glass
3
b
Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
c
Close the document cover.
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported
Length:
Up to 297.0 mm
Width:
Up to 215.9 mm
Weight:
Up to 2.0 kg
How to load documents
3
3
Note
To use the scanner glass, the ADF must
be empty.
a
Lift the document cover.
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
26
4
Making copies
How to copy
4
1
01
 Enlg/Red (Enlarge/Reduce)
1
 Stack/Sort
 Quality
You can enter the number of copies you want
by using the numeric keys.
 Contrast
 Brightness
Do one of the following to load your
document:
 Color Adjust
 Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF) on page 25.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass on page 26.)
b
4
Press a or b to scroll through the copy
settings. When the setting you want is
highlighted, press OK. For details about
changing the following copy settings, see
Copy settings in Chapter 3 of the Advanced
User's Guide.
No. of Copies
a
Copy settings
You can change the following copy settings:
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide.
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Pressab or Start
4
 Page Layout
 Tray Select
 Duplex
Press Mono Start or Colour Start.
Note
If the LCD shows Please Wait and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the colour registration and cleaning
process of the belt unit.
Stop copying
4
To stop copying, press Stop/Exit.
27
4
5
How to print from a computer
Printing a document
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
Printing for Windows® or Printing and Faxing
for Macintosh in Software User's Guide for
the details about the print settings.)
a
Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b
From your application, choose the Print
command.
c
Choose the name of your machine in the
Print dialog box and click Properties.
d
Choose the settings you want in the
Properties dialog box.
 Paper Size
 Orientation
 Copies
 Media Type
 Print Quality
 Colour / Mono
 Multiple Page
 Duplex / Booklet
 Paper Source
e
28
Click OK to begin printing.
5
5
6
How to scan to a computer
Scanning a document
There are several ways to scan documents.
You can use the
(SCAN) key on the
machine or the scanner drivers on your
computer.
a
To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
6
Scanning using the
scan key
a
b
c
(SCAN) key.
Choose the scan mode you want.
Scan to:
 E-mail
6
 OCR 1
 Image
 FTP
 Network
1
Load your document. (See How to load
documents on page 25.)
 Use the scanner glass to scan a
page of a book or one sheet at a
time.
Press the
 File
 Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User's
Guide.)
 Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically.
6
For more information, see Using the Scan
key in the Software User's Guide.
 Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User's Guide.)
b
6
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
Brother Support (Macintosh) on page 4 for
further instructions.
c
(For network users)
Choose the computer you want to send
the data to.
d
Press Mono Start or Colour Start to
begin scanning.
Do one of the following:
 To scan using the
(SCAN)
key, go to Scanning using the scan
key on page 29.
 To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver on page 30.
29
Chapter 6
Scanning using a
scanner driver
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver
in the Software User's Guide.
a
Start a scanning application and click
the Scan button.
b
Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c
Click Start or Scan to begin scanning.
30
6
A
Routine maintenance
A
Replacing the consumable items
A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Toner cartridge
See Replacing a Toner cartridge on page 35.
Model Name: TN-320BK, TN-325BK, TN-320C,
TN-325C, TN-320M, TN-325M, TN-320Y, TN-325Y
Drum unit
See Replacing the drum unit on page 41.
Model Name: DR-320CL
A
Belt unit
Waste toner box
See Replacing the belt unit on page 48.
See Replacing the waste toner box on page 53.
Model Name: BU-300CL
Model Name: WT-300CL
31
LCD messages
Consumable item
to replace
Approximate life
How to replace
Model name
Toner Low
Toner cartridge
<Black>
See page 35.
TN-320BK 3,
Prepare New X
Toner
Cartridge.
X = Black, Cyan,
Magenta, Yellow
2,500 pages 1 2 3
TN-325BK 4,
TN-320C 3,
4,000 pages 1 2 4
TN-325C 4,
<Cyan, Magenta,
Yellow>
TN-320M 3,
TN-325M 4,
TN-320Y 3,
1,500 pages 1 2 3
TN-325Y 4
3,500 pages 1 2 4
WT Box End Soon
Waste toner box
50,000 pages 1
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
Standard toner cartridge
4
High capacity toner cartridge
32
See page 53.
WT-300CL
Routine maintenance
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages
Consumable item
to replace
Approximate life
How to replace
Model name
Replace Toner
Toner cartridge
<Black>
See page 35.
TN-320BK 5,
TN-325BK 6,
2,500 pages 1 2 5
TN-320C 5,
4,000 pages 1 2 6
TN-325C 6,
<Cyan, Magenta,
Yellow>
TN-320M 5,
TN-325M 6,
1,500 pages 1 2 5
TN-320Y 5,
3,500 pages 1 2 6
TN-325Y 6
Drum unit
25,000 pages 1 3 4
See page 42.
DR-320CL
Replace Parts
Belt Unit
Belt unit
50,000 pages 1
See page 48.
BU-300CL
Replace WT Box
Waste toner box
50,000 pages 1
See page 53.
WT-300CL
Replace Parts
Fuser Unit
Fuser unit
100,000 pages 1
Call your Brother dealer for a
replacement fuser unit.
Replace Parts
Laser Unit
Laser unit
100,000 pages 1
Call your Brother dealer for a
replacement laser unit.
Replace Parts
PF Kit 1
Paper feeding kit 1
100,000 pages 1
Call your Brother dealer for a
replacement paper feeding kit 1.
Replace Parts
PF Kit 2
Paper feeding kit 2
100,000 pages 1
Call your Brother dealer for a
replacement paper feeding kit 2.
Replace Parts
PF Kit MP
Paper feeding kit
MP
50,000 pages 1
Call your Brother dealer for a
replacement paper feeding kit MP.
Replace Parts
Drum
Drum Stop
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High capacity toner cartridge
A
33
Note
• If you choose not to return your used consumable, please discard the used consumable
according to local regulations, keeping it separate from domestic waste. If you have questions,
call your local waste disposal office. (See EU Directive 2002/96/EC and EN 50419 in the Safety
and Legal Booklet.)
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
34
Routine maintenance
Replacing a Toner cartridge
A
Toner Low
Model Name: For the model name of toner
cartridges, see Replacing the consumable
items on page 31.
Toner Low
The Standard toner cartridges can print
approximately 2,500 pages (black) or
approximately 1,500 pages (cyan, magenta,
yellow) 1. The High Yield toner cartridges can
print approximately 4,000 pages (black) or
approximately 3,500 pages (cyan, magenta,
yellow) 1. Actual page count will vary
depending on your average type of
document. When a toner cartridge is running
low, the LCD shows Toner Low.
Prepare...
The toner cartridges that come supplied with
the machine are standard toner cartridges.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19798.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
A
If the LCD shows Toner Low Prepare New
X Toner Cartridge., buy a new toner
cartridge and have it ready before you get a
Replace Toner message. The LCD shows
the toner colour that is near the end of its life
(Cyan, Magenta, Yellow or Black).
Replace Toner
A
When the following message appears on the
LCD, you need to replace the toner cartridge:
Replace Toner
A
Open the Front...
The message in the last line of the LCD
indicates which colour you need to replace.
The machine will stop printing until you
replace the toner cartridge. A new or unused
Brother Original toner cartridge will reset the
Replace Toner mode.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning and Checking the
machine on page 60.
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
35
Replacing the toner cartridge
a
Make sure that the machine is turned
on.
b
Press the front cover release button and
then open the front cover.
36
A
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
Routine maintenance
d
Hold the handle of the toner cartridge
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
A
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
Note
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419 in
the Safety and Legal Booklet.)
Be careful not to inhale toner.
37
e
Push to release the latches of the
corona wire cover (1), and then open the
cover.
f
Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
1
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
38
Routine maintenance
g
Close the corona wire cover.
IMPORTANT
• Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
h
Repeat steps e to g to clean each of
three remaining corona wires.
i
Unpack the new toner cartridge. Gently
shake it from side to side several times
to distribute the toner evenly inside the
cartridge.
• Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with Brother
Original toner cartridges. Brother cannot
guarantee this optimum performance if
toner or toner cartridges of other
specifications are used. Brother does not
therefore recommend the use of
cartridges other than Brother Original
cartridges with this machine, or the
refilling of empty cartridges with toner from
other sources. If damage is caused to the
drum unit or other part of this machine as
a result of the use of toner or toner
cartridges other than Brother Original
products due to the incompatibility or lack
of suitability of those products with this
machine, any repairs required as a result
may not be covered by the warranty.
39
A
j
Pull off the protective cover.
k
Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
IMPORTANT
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
C
M
Y
K
40
C - Cyan
M - Magenta
Y - Yellow
K - Black
Routine maintenance
l
Push the drum unit in until it stops.
Replacing the drum unit
A
Model name: DR-320CL
A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages.
IMPORTANT
For best performance, use a Brother
Original drum unit and Brother Original
toner units. Printing with a third-party drum
unit or toner unit may reduce not only the
print quality but also the quality and life of
the machine itself. Warranty coverage
may not apply to problems caused by the
use of third-party drum or toner units.
Drum Error
A
Drum Error
Slide the Green
The corona wires have become dirty. Clean
the corona wires in the drum unit. (See
Cleaning the corona wires on page 66.)
m
Close the front cover of the machine.
Note
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Wait message and
returns to Ready mode.
If you cleaned the corona wires and
Drum Error was not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
Replace Drum
A
Replace Parts
Drum
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a Brother Original drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
41
A
Drum Stop
Drum Stop
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
42
A
Replacing the drum unit
A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning and Checking the machine
on page 60.)
a
Make sure that the machine is turned
on.
b
Press the front cover release button and
then open the front cover.
Routine maintenance
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
A
43
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
e
Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
Be careful not to inhale toner.
44
Routine maintenance
IMPORTANT
f
Unpack the new drum unit and remove
the protective cover.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
A
IMPORTANT
Note
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419 in
the Safety and Legal Booklet.)
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
45
g
Hold the handle of the toner cartridge
and slide the toner cartridge into the new
unit, then slightly pull it toward you until
you hear it click into place. Make sure
that you match the toner cartridge colour
to the same colour label on the drum
unit. Repeat this for all the toner
cartridges.
h
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
1
C
i
M
Y
K
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
C - Cyan
M - Magenta
Y - Yellow
K - Black
46
Routine maintenance
j
Turn the green lock lever (1) clockwise
to the lock position.
Resetting the drum counter
A
When you replace a drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
a
b
c
d
Press Menu, 5, 8.
Press a or b to choose Drum. Press OK.
Press 1 to reset the drum unit counter.
Press Stop/Exit.
1
k
Push the drum unit in until it stops.
A
l
Close the front cover of the machine.
47
Replacing the belt unit
A
Model name: BU-300CL
A new belt unit can print approximately
50,000 A4 or Letter size single-sided pages.
Replace Belt
When the following message appears on the
LCD, you need to replace the belt unit:
Replace Parts
Belt Unit
IMPORTANT
• DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
48
A
a
Make sure that the machine is turned
on.
b
Press the front cover release button and
then open the front cover.
Routine maintenance
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
A
49
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
e
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
50
Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
Routine maintenance
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
g
Put the new belt unit back in the
machine. Make sure the belt unit is level
and fits firmly into place.
A
f
Unpack the new belt unit.
51
h
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
j
1
1
i
Turn the green lock lever (1) clockwise
to the lock position.
k
Push the drum unit in until it stops.
l
Close the front cover of the machine.
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
52
Routine maintenance
Resetting the belt unit counter
When you replace a belt unit with a new one,
you need to reset the belt unit counter by
completing the following steps:
a
b
Press Menu, 5, 8.
c
d
Press 1 to reset the belt unit counter.
Press a or b to select Belt Unit.
Press OK.
Press Stop/Exit.
A
Replacing the waste toner
box
A
Model name: WT-300CL
A new waste toner box can print
approximately 50,000 A4 or Letter size
single-sided pages.
WT Box End Soon
A
WT Box End Soon
If the LCD shows WT Box End Soon, it
means the waste toner box is near the end of
its life. Buy a new waste toner box and have
it ready before you get a Replace WT Box
message.
Replace WT Box
A
A
When the following message appears on the
LCD, you need to replace the waste toner
box:
Replace WT Box
Replace...
WARNING
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
IMPORTANT
DO NOT reuse the waste toner box.
53
a
Make sure that the machine is turned
on.
b
Press the front cover release button and
then open the front cover.
54
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
Routine maintenance
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
A
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
55
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
e
56
Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
Routine maintenance
f
Remove two pieces of orange packing
material and discard them.
g
Hold the green handle of the waste toner
box and remove the waste toner box
from the machine.
A
CAUTION
Handle the waste toner box carefully in
case you accidentally spill or scatter toner.
If toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Note
Note
This step is only necessary when you are
replacing the waste toner box for the first
time, and are not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
57
h
58
Unpack the new waste toner box and
put the new waste toner box in the
machine using the green handle. Make
sure the waste toner box is level and fits
firmly into place.
i
Put the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
Routine maintenance
j
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
l
Turn the green lock lever (1) clockwise
to the lock position.
1
1
m
Push the drum unit in until it stops.
A
k
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
n
Close the front cover of the machine.
59
Cleaning and Checking
the machine
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
Cleaning the outside of the
machine
A
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Pull the paper tray completely out of the
machine.
c
Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
d
Remove any paper that is in the paper
tray.
WARNING
DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the inside or
outside of the machine. Doing this may
cause a fire or electrical shock.
Be careful not to inhale toner.
IMPORTANT
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
60
A
Routine maintenance
e
Wipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
Cleaning the scanner glass
A
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
1
2
f
Re-load the paper and put the paper tray
firmly back in the machine.
g
Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
3
A
61
c
In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with water.
Cleaning the laser scanner
windows
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Press the front cover release button and
then open the front cover.
1
2
Note
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
d
62
Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
A
Routine maintenance
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
A
63
IMPORTANT
e
Wipe the four scanner windows (1) with
a dry, lint-free cloth.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
f
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
1
64
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
Routine maintenance
g
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
i
Push the drum unit in until it stops.
1
2
A
h
Turn the green lock lever (1) clockwise
to the lock position.
j
k
Close the front cover of the machine.
Plug the machine’s power cord back
into the electrical socket first, and
connect all cables. Turn on the machine.
1
65
Cleaning the corona wires
If you have print quality problems, clean the
four corona wires as follows:
a
66
Press the front cover release button and
then open the front cover.
A
b
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
Routine maintenance
c
Hold the handle of the toner cartridge
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
d
Push to release the latches of the
corona wire cover (1), and then open the
cover.
1
A
67
e
Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
f
Close the corona wire cover.
g
Repeat steps d to f to clean each of
three remaining corona wires.
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
68
Routine maintenance
h
Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
i
Push the drum unit in until it stops.
A
C
M
Y
j
K
C - Cyan
M - Magenta
Y - Yellow
K - Black
Close the front cover of the machine.
69
Cleaning the drum unit
If your printout has coloured dots at 94 mm
intervals the drum may have something stuck
to the drum surface, such as glue from a
label. Follow the steps below to solve the
problem.
a
Make sure that the machine is in the
Ready mode. Press Menu, 5, 6, then
press Mono Start or Colour Start to
print the drum dot check sheet.
56.Drum Dot Print
Printing
b
70
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
A
c
Press the front cover release button and
then open the front cover.
Routine maintenance
d
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
e
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
A
71
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
f
Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
72
Routine maintenance
g
Turn the drum unit over by holding the
green handles. Make sure that the drum
unit gears (1) are on the left hand side.
i
On the problem colour drum, use the
numbered markers next to the drum
roller to find the mark. For example, a
cyan dot in column 2 on the check sheet
would mean that there is a mark on the
cyan drum in the "2" region.
1
A
h
Note the following information from the
drum dot check sheet:
 Dot colour
For example, a mark on the cyan
drum would produce a cyan dot on
the check sheet.
 Dot location
Note which of the printed columns
the dot appears in.
73
j
Turn the drum unit gear toward you by
hand while looking at the surface of the
suspected area.
l
Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
C
k
When you have found the mark on the
drum that matches the drum dot check
sheet, wipe the surface of the drum
gently with a cotton swab until the dust
or paper powder on the surface comes
off.
IMPORTANT
DO NOT clean the surface of the
photosensitive drum with a sharp object.
74
M
Y
K
C - Cyan
M - Magenta
Y - Yellow
K - Black
Routine maintenance
m
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
o
Turn the green lock lever (1) clockwise
to the lock position.
1
1
p
Push the drum unit in until it stops.
A
n
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
q
Close the front cover of the machine.
75
r
Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
Cleaning the paper pick-up
rollers
If you have paper feed problems, clean the
pick-up rollers as follows:
76
a
Turn off the machine. Unplug the power
cord from the electrical socket.
b
Pull the paper tray completely out of the
machine.
A
Routine maintenance
c
Tightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.
1
Calibration
A
The output density for each colour may vary
depending on the environment the machine is
in such as temperature and humidity.
Calibration helps you to improve the colour
density.
a
b
c
d
e
Press Menu, 3, 6.
Press a or b to select Calibrate.
Press OK.
Press 1 to select Yes.
Press Stop/Exit.
You can reset the calibration parameters
back to those set at the factory.
d
Wipe the two pick-up rollers (1) inside
the machine to remove dust.
a
b
c
d
e
A
Press Menu, 3, 6.
Press a or b to Reset.
Press OK.
Press 1 to select Yes.
Press Stop/Exit.
1
e
f
Put the paper tray back in the machine.
Plug the machine’s power cord back into
the electrical socket. Turn on the
machine.
77
Note
• If an error message is displayed, press
Stop/Exit and try again. (For more
information, see Error and maintenance
messages on page 80.)
• If you print using the Windows® printer
driver, the driver will get the calibration
data automatically if both Use Calibration
Data and Get device data automatically
are on. The default settings are on. (See
Advanced tab in the Software User's
Guide.)
• If you print using the Macintosh printer
driver, you need to perform the calibration
using the Status Monitor. After turning
the Status Monitor on, choose
Color Calibration from the Control
menu. (See Status Monitor in the Software
User's Guide. When the StatusMonitor is
open, choose Control / Color
Calibration from the menu bar.)
78
Auto Registration
Registration
A
A
If solid areas of colour or images have cyan,
magenta or yellow fringes, you can use the
auto-registration feature to correct the
problem.
a
b
Press Menu, 3, 7.
c
Press Stop/Exit.
To start, press 1.
To exit, press 2.
Manual Registration
If colour still appears incorrectly after autoregistration, you will need to perform manual
registration.
a
b
Press Menu, 3, 8, 1.
c
When the machine has finished printing
the registration chart, press 2
(Set Regist.) to correct the colour
manually.
d
Starting at 1 (1 Magenta Left) on the
chart, check which coloured bar has the
most uniform print density and enter its
number into the machine using the
a and b keys.
Press OK.
Repeat for 2 (2 Cyan Left), 3
(3 Yellow Left), 4, 5, 6 to 9.
e
Press Stop/Exit.
Press Mono Start or Colour Start to
start printing the colour registration
chart.
A
Routine maintenance
Frequency
(Colour Correction)
A
You can set how often the colour correction
(Colour Calibration and Auto Registration)
occurs. The default setting is Normal. The
colour correction process consumes some
amount of the toner.
a
b
Press Menu, 3, 9.
c
Press Stop/Exit.
Press a or b to choose Normal, Low or
Off.
Press OK.
A
79
B
Troubleshooting
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
Access Denied
The function you want to use is
restricted by Secure Function
Lock.
Contact your administrator to check your
Secure Function Lock Settings.
Calibrate
Calibration failed.
Press Mono Start or Colour Start and try it
again.
 Turn off the machine. Wait a few
seconds, then turn it on again.
 Put in a new drum unit. (See Replacing
the drum unit on page 42.)
 Put in a new belt unit. (See Replacing the
belt unit on page 48.)
 Put in a new waste toner box. (See
Replacing the waste toner box
on page 53.)
 If the problem continues, call your
Brother dealer.
Cartridge Error 1
Put the Black (K)
Toner Cartridge
back in.
1
Pull out the drum unit and remove the toner
cartridge for the colour that is indicated on
the LCD, then re-install toner cartridge in the
drum unit. Put the drum unit back into the
machine again.
One of the issues that can cause
this error is that condensation
may form inside the machine after
a room temperature change.
Leave switched ON. Fully open the front
cover. Wait 30 minutes, switch OFF and
close cover, then switch ON. If this does not
clear the error, call your Brother dealer.
The toner cartridge
colour with the
problem is shown in
the message.
Condensation
80
The toner cartridge is not installed
correctly.
B
B
Troubleshooting
Error Message
Cause
Action
Cooling Down
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
Cover is Open
The front cover is not completely
closed.
Close the front cover of the machine.
Cover is Open
The ADF cover is not completely
closed.
Close the ADF cover of the machine.
The ADF is open while loading a
document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
 Close the fuser cover of the machine.
Wait for a while
Cover is Open
DIMM Error
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Mono Start or
Colour Start.
 The DIMM is not installed
correctly.
 Turn off the machine and remove the
DIMM.
 The DIMM is broken.
 Confirm the DIMM meets the required
specifications. (See Memory board in
Appendix B of the Advanced User's
Guide.)
 The DIMM does not meet the
required specifications.
 Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
 If this error message appears again,
replace the DIMM with a new one. (See
Installing extra memory in Appendix B of
the Advanced User's Guide.)
Document Jam
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document is jammed in the top of the
ADF unit on page 86 or Using the automatic
document feeder (ADF) on page 25.
Drum Error
The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wires on page 66.)
Drum Stop
It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit on page 42.)
81
B
Error Message
Cause
Action
Duplex Disabled
The back of the machine is not
closed completely.
Close the back cover of the machine.
Although the size of paper in the
paper tray matches the paper
size that was selected from the
control panel or printer driver, the
machine has stopped printing
when it encountered an
additional, different size of paper
in the tray.
Make sure the paper tray contains only the
size of paper you select in either the control
panel or printer driver, then press
Mono Start or Colour Start.
The paper tray was pulled out
before the machine completed
printing on both sides of the
paper.
Re-install the paper tray and press
Mono Start or Colour Start.
EL Error
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
Close the Back
Cover of the
machine.
Duplex Disabled
Reload paper,
then press Start.
The fuser unit is too hot.
Init Unable XX
The machine has a mechanical
problem.
 Turn the power switch off, and then turn
it on again.
 If the problem continues, call your
Brother dealer.
Jam Duplex
The paper is jammed underneath
Paper Tray 1.
(See Paper is jammed underneath paper
tray 1 on page 96.)
Jam Inside
The paper is jammed inside the
machine.
(See Paper is jammed inside the machine
on page 92.)
Jam MP Tray
The paper is jammed in the MP
tray of the machine.
(See Paper is jammed in the MP tray
on page 88.)
Jam Rear
The paper is jammed in the back
of the machine.
(See Paper is jammed at the back of the
machine on page 90.)
Jam Tray 1
The paper is jammed in the paper
tray of the machine.
(See Paper is jammed in the Paper Tray 1 or
Tray 2 on page 89.)
Limit Exceeded
The printing limit set by Secure
Function Lock 2.0 was reached.
Contact your administrator to check your
Secure Function Lock Settings.
Low Temperature
The room temperature is too low
for the machine to operate.
Increase the room temperature to allow the
machine to operate.
No Belt Unit
The belt unit is not installed
correctly.
Re-install the belt unit. (See Replacing the
belt unit on page 48.)
Jam Tray 2
82
Troubleshooting
Error Message
Cause
Action
No Paper
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
 Refill the paper in the paper tray.
 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 76.)
No Permission
You have attempted to print in
colour using a Secure Function
Lock ID that is restricted to mono
printing only. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
No Toner
The toner cartridge for the colour
indicated on the LCD is not
installed correctly.
Pull out the drum unit. Take out the toner
cartridge for the colour indicated on the LCD,
and then put it back into the drum unit.
No Tray
The paper tray indicated on the
LCD is not installed properly.
Re-install the paper tray that is indicated on
the LCD.
No Waste Toner
The waste toner box is not
installed properly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 53.)
Not Available
The attempted function is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Out of Memory
The machine’s memory is full.
Do one of the following:
 Press Mono Start or Colour Start to
copy the scanned pages. (Copy
operation in progress)
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
 Reduce print resolution. (See
Advanced tab in the Software User's
Guide.)
 Add optional memory. (See Memory
board in Appendix B of the Advanced
User's Guide.)
Print Unable XX
The machine has a mechanical
problem.
Do one of the following:
 Turn the power switch off, wait a few
minutes, and then turn it on again.
 If the problem continues, call your
Brother dealer.
83
B
Error Message
Cause
Action
Registration
Registration failed.
Press Mono Start or Colour Start and try
again.
Do one of the following:
 Turn off the machine’s power switch.
Wait a few seconds, then turn it on again.
 Try Manual Registration, Menu, 3, 8.
(See Manual Registration on page 78.)
 Put in a new belt unit. (See Replacing the
belt unit on page 48.)
 If the problem continues, call your
Brother dealer.
Replace Parts
Belt Unit
It is time to replace the belt unit.
Replace the belt unit. (See Replacing the
belt unit on page 48.)
Replace Parts
Drum
It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 42.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Resetting the drum counter
on page 47.)
Replace Parts
Fuser Unit
It is time to replace the fuser unit. Call your Brother dealer or a Brother
Authorized Service Center to replace the
fuser unit.
Replace Parts
PF Kit 1
It is time to replace the paper
feeding kit.
Call your Brother dealer or a Brother
Authorized Service Center to replace the
PF Kit.
Replace Toner
The toner cartridge is at the end
of its life.
Replace the toner cartridge for the colour
indicated on the LCD. (See Replacing a
Toner cartridge on page 35.)
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box. (See
Replacing the waste toner box on page 53.)
Scan Unable XX
The machine has a mechanical
problem.
PF Kit 2
PF Kit MP
 Turn the power switch off and then turn it
on again.
 If the problem continues, call your
Brother dealer.
Short paper
The length of the paper in the tray
is too short for the machine to
deliver it to the Face-down output
tray.
Open the back cover to let the printed paper
out on the back output tray. Remove the
printed pages and then press Mono Start or
Colour Start.
Size Error DX
The paper size defined in the
printer driver is not usable for the
automatic duplex printing.
Press Mono Start or Colour Start. Choose
a paper size which is supported by the
duplex tray. (See Type and size of paper
on page 20.)
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 1, 2). (See
Paper Size on page 18.)
84
Troubleshooting
Error Message
Cause
Action
Small paper
The paper size specified in the
printer driver is too small for the
machine to deliver it to the
Face-down output tray.
Open the back cover to let the printed paper
out on the back output tray and then press
Mono Start or Colour Start.
Toner Error
One or more toner cartridges are
not installed correctly.
Pull out the drum unit. Take out all the toner
cartridges, and then put them back into the
drum unit.
Toner Low
The toner cartridge is near the
end of its life.
Buy a new toner cartridge for the colour that
is indicated on the LCD before you get a
Replace Toner message.
WT Box End Soon
The waste toner box is near the
end of its life.
Buy a new waste toner box before you get a
Replace WT Box message.
B
85
Document is jammed in the
top of the ADF unit
B
Document is jammed under
the document cover
a
Take out any paper from the ADF that is
not jammed.
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
b
c
Lift the document cover.
d
e
Close the ADF cover.
d
e
Close the document cover.
86
Pull the jammed document out to the
left.
Pull the jammed document out to the
right.
Press Stop/Exit.
Press Stop/Exit.
B
Troubleshooting
Removing small documents
jammed in the ADF
a
b
B
Document is jammed at the
output tray
B
Lift the document cover.
a
Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
B
c
d
Close the document cover.
Press Stop/Exit.
87
Paper is jammed in the MP
tray
d
B
If the LCD shows Jam MP Tray, follow
these steps:
a
b
When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
Remove the paper from the MP tray.
Remove any jammed paper from in and
around the MP tray.
1
e
c
88
Fan the paper stack, and then put it back
in the MP tray.
Press Mono Start or Colour Start to
resume printing.
Troubleshooting
Paper is jammed in the Paper
Tray 1 or Tray 2
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:
a
WARNING
B
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
Pull the paper tray completely out of the
machine.
For Jam Tray 1:
B
For Jam Tray 2:
89
b
Use both hands to slowly pull out the
jammed paper.
Paper is jammed at the back
of the machine
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
IMPORTANT
If the paper cannot easily be removed in
this direction, stop and follow the
instructions for Paper is jammed inside the
machine on page 92.
Note
Pulling out the jammed paper downwards
allows you to remove the paper easier.
c
Make sure the paper is below the
maximum paper mark (b b b) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
standard paper tray on page 10.)
d
Put the paper tray firmly back in the
machine.
90
a
Leave the machine turned on for 10
minutes to cool down.
b
Open the back cover.
B
Troubleshooting
CAUTION
HOT SURFACE
c
Pull the green tabs (2) at the left and
right hand sides toward you and fold
down the fuser cover (1).
2
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
3
2
1
B
3
Note
If the envelope levers (3) inside the back
cover are pulled down to the envelope
position, lift these levers to the original
position before pulling the green tabs (2)
down.
d
Using both hands, gently pull the
jammed paper out of the fuser unit.
91
e
Close the fuser cover (1).
Paper is jammed inside the
machine
If the LCD shows Jam Inside, follow these
steps:
2
1
2
Note
If you print on envelopes, pull down the
envelope levers (2) to the envelope
position again before closing the back
cover.
f
92
Fully close the back cover.
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Press the front cover release button and
then open the front cover.
B
Troubleshooting
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
B
93
IMPORTANT
e
Pull out the jammed paper slowly.
f
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
94
Troubleshooting
g
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
i
Push the drum unit in until it stops.
1
2
B
h
Turn the green lock lever (1) clockwise
to the lock position.
j
Close the front cover of the machine.
Note
1
If you turn off the machine during
Jam Inside, the machine will print
incomplete data from your computer.
Before you turn on the machine, delete the
print spool job on your computer.
k
Plug the machine’s power cord back into
the electrical socket first, and reconnect
all cables. Turn on the machine.
95
Paper is jammed underneath
paper tray 1
b
If paper is not caught inside the
machine, check underneath the paper
tray.
c
Put the paper tray firmly back in the
machine.
B
If the LCD shows Jam Duplex, follow these
steps:
a
Pull the paper tray completely out of the
machine.
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
96
Troubleshooting
Troubleshooting
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
If you are having difficulty with your machine
B
Check the chart below and follow the troubleshooting tips.
Copy difficulties
Difficulties
Suggestions
Can not make a copy
Contact your administrator to check your Secure Function Lock settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass
on page 61 and Cleaning the corona wires on page 66.)
Copies are blank.
Make sure you are loading the document properly. (See Using the automatic
document feeder (ADF) on page 25 or Using the scanner glass on page 26.)
B
Printing difficulties
Difficulties
No printout.
Suggestions
 Check that the machine is plugged in and the power switch is turned on.
 Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 42.)
 Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
 Check that the correct printer driver has been installed and chosen.
 Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 80.)
 Check the machine is online:
(Windows® 7 and Windows Server® 2008 R2) Click the Start button and
Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista®) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® XP and Windows Server ® 2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.
 Contact your administrator to check your Secure Function Lock settings.
97
Printing difficulties (continued)
Difficulties
Suggestions
The machine prints unexpectedly
or it prints garbage.
 Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes.
 Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
 Check the settings in your application to make sure that it is set up to work with
your machine.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Scannable area
on page 17.)
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4 [60 to
The machine is not printing or has
stopped printing.
Press Job Cancel.
 Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
105 g/m2].
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Accessing Brother Support (Macintosh) on page 4 for further instructions.
Network scanning does not work.
See Network difficulties on page 100.
Cannot scan.
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
®
®
Adobe Illustrator .
98
Troubleshooting
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper.
 If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paper or a
Paper Jam message.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure that manual feed mode is not chosen in the printer driver.
 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers
on page 76.
 If the LCD shows the Paper Jam message and you still have a problem, see
Error and maintenance messages on page 80.
The machine does not feed paper
from the MP tray.
 Make sure that MP tray is chosen in the printer driver.
 Fan the paper well and put it back in the tray firmly.
How do I print on envelopes?
You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
What paper can I use?
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
glossy paper, envelopes and labels that are made for laser machines. (For details,
see Acceptable paper and other print media on page 20.)
There is a paper jam.
Clear the jammed paper. (See Error and maintenance messages on page 80.)
Print quality difficulties
Difficulties
Printed pages are curled.
Suggestions
 Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
 Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 20.)
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 20 and Basic tab in the Software User's
Guide.)
 If this problem occurs when making copies, set Toner Save mode to Off in
the machine menu settings. (See Toner Save in Chapter 1 of the Advanced
User's Guide)
 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide.)
 In the Basic tab of the printer driver, click the Settings button and check the
Enhance Black Printing check box.
99
B
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network.
If you are having Network problems see the Network User's Guide for more
information.
Make sure your machine is powered on and is on-line and in the Ready mode.
Print the Network Configuration list to see your current Network settings. (See
Reports in Chapter 1 of the Advanced User's Guide.) Reconnect the LAN cable
to the hub to verify that the cable and network connections are good. If possible,
try connecting the machine to a different port on your hub using a different cable.
You can check the current wired network status from the Network control panel
menu.
The network scanning feature
does not work.
(Windows®)
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
 In Name: Enter any description, for example Brother NetScan.
 In Port number: Enter 54925.
 In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
Your computer cannot find your
machine.
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. (For details, see the instructions above.)
(Macintosh) Re-select your machine in the Device Selector application located
in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the Model pop-up menu of ControlCenter2.
Other
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.
100
Troubleshooting
Improving the print quality
B
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections or try printing a
different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a
To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
on page 20.)
b
Check that the drum unit and toner cartridges are installed properly.
Examples of poor print
quality
White lines, bands or ribbing
across the page
Recommendation
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
B
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colours are light or unclear on
the whole page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
 Make sure that you choose the correct media type in the printer driver
or in the machine's Paper Type menu setting. (See Acceptable paper
and other print media on page 20 and Basic tab in the Software
User's Guide.)
 Shake all four toner cartridges gently.
 Wipe the laser scanner windows with a dry lint-free soft cloth. (See
Cleaning the laser scanner windows on page 62.)
 Perform the calibration. (See Calibration on page 77.)
101
Examples of poor print
quality
White streaks or bands down
the page
Recommendation
 Wipe the laser scanner windows with a dry lint-free soft cloth. (See
Cleaning the laser scanner windows on page 62.)
 Clean the drum unit. (See Cleaning the drum unit on page 70.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Identify the missing colour and put in a new toner cartridge. (See
Replacing a Toner cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured streaks or bands
down the page
 Clean all four corona wires (one for each colour) inside the drum unit
by sliding the green tab. (See Cleaning the corona wires on page 66.)
 Make sure the corona wire green tabs are at their home positions (a).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Clean the scanner glass and scanner glass strip. (See Cleaning the
scanner glass on page 61.)
 Replace the toner cartridge that matches the colour of the streak or
band. (See Replacing a Toner cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
Coloured lines across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 If coloured lines appear at 30 mm intervals, replace the toner
cartridge that matches the colour of the line. (See Replacing a Toner
cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
 If coloured lines appear at 94 mm intervals, put in a new drum unit.
(See Replacing the drum unit on page 42.)
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 20 and
Basic tab in the Software User's Guide.)
 Check the machine’s environment. Conditions such as high humidity
can cause white spots or hollow print. (See To use the product safety
in the Safety and Legal Booklet.)
102
Troubleshooting
Examples of poor print
quality
Completely blank or some
colours are missing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Put in a new toner cartridge. (See Replacing a Toner cartridge
on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
Coloured spots at 94 mm
94 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 If the problem is not solved after printing, the drum may have foreign
material, such as glue from a label, stuck on the drum surface. Clean
the drum unit. (See Cleaning the drum unit on page 70.)
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
94 mm
Coloured spots at 30 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
 Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
30 mm
Toner scatter or toner stain
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
 Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
 If the problem continues, put in a new drum unit. (See Replacing the
drum unit on page 42.)
103
B
Examples of poor print
quality
The colour of your printouts is
not what you expected
Recommendation
 Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
 Perform the calibration. (See Calibration on page 77.)
 Adjust the colour by using the custom setting in the printer driver and
by using the control panel of the machine. Colours the machine can
print and colours you see on a monitor are different. The machine
may not be able to reproduce the colours on your monitor.
 If colours appear in the printed grey areas, make sure there is a check
in the Improve Grey Colour check box of the printer driver. (See
Basic tab for Windows® printer driver, Advanced tab for Macintosh
printer driver or Features for Macintosh BR-Script printer driver in the
Software User's Guide.)
 If shaded areas look dull, remove the check from the
Improve Grey Colour check box.
 If a printed black graphic is too light, choose
Enhance Black Printing mode in the printer driver. (See Settings
Dialog for Windows® printer driver, Advanced options for Windows®
BR-Script printer driver, Print Settings for Macintosh printer driver or
Printer Features for Macintosh BR-Script printer driver in the
Software User's Guide.)
 Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 35.)
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
All one colour
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
Colour misregistration
 Make sure that the machine is on a solid level surface.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Perform the auto colour registration using the control panel (see Auto
Registration on page 78) or perform the manual colour registration
using the control panel (see Manual Registration on page 78).
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
 Put in a new belt unit. (See Replacing the belt unit on page 48.)
104
Troubleshooting
Examples of poor print
quality
Uneven density appears
periodically across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Perform the calibration. (See Calibration on page 77.)
 Adjust the contrast or brightness when you are in copy mode. (See
Adjusting Contrast, Colour and Brightness in Chapter 3 of the
Advanced User's Guide.)
 Identify the colour that is uneven and put in a new toner cartridge for
that colour. (See Replacing a Toner cartridge on page 35.)
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
Thin lines do not print
 Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
 Change the print resolution.
 If you use a Windows® printer driver, choose
Improve Pattern Printing or Improve Thin Line in Settings from
the Basic tab. (See Settings Dialog in the Software User's Guide.)
Wrinkle
 Change to the recommended type of paper. (See Recommended
paper and print media on page 20 .)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
B
 Make sure that the back cover is closed properly.
 Make sure that the two grey levers inside the back cover are in the up
position.
 Make sure that the media type settings in the printer driver and in the
machine’s Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 20 and
Basic tab in the Software User's Guide.)
Offset image
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 20 and
Basic tab in the Software User's Guide.)
 Make sure that the two grey levers inside the back cover are in the up
position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Check the machine’s environment. Conditions such as low humidity
and low temperatures may cause this print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
 Put in a new drum unit. (See Replacing the drum unit on page 42.)
105
Examples of poor print
quality
Poor fixing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 20 and
Basic tab in the Software User's Guide.)
 Make sure that the two grey levers inside the back cover are in the up
position.
 Choose Improve Toner Fixing mode in the printer driver. (See Other
Print Options (For Windows® printer driver), Advanced options (For
Windows® BR-Script printer driver), Print Settings (For Macintosh
printer driver) or Printer Features (For Macintosh BR-Script printer
driver) in the Software User's Guide.)
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Curled or wavy
 Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper. (See Other Print Options (For
Windows® printer driver), Advanced options (For Windows®
BR-Script printer driver), Print Settings (For Macintosh printer driver)
or Printer Features (For Macintosh BR-Script printer driver) in the
Software User's Guide.)
 If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
 Store the paper where it will not be exposed to avoid high
temperatures and high humidity.
 Open the back cover (face-up output tray) to let the printed paper out
on the back output tray.
106
Troubleshooting
Examples of poor print
quality
 Make sure that the envelope lever is pulled down when you are
printing envelopes.
EFGHIJKLMN
ABCDEFG
Envelope creases
Recommendation
B
 If creases occur with the envelope levers in the envelope position,
print with the back cover opened and feed one envelope at a time
from the MP tray.
107
Machine Information
Checking the Serial Number
B
B
You can see the machine’s Serial Number on
the LCD.
a
b
Press Menu, 5, 2.
How to reset the machine
a
b
Press Menu, 1, 8.
c
Do one of the following;
 To reset the settings, press 1 and go
to step d.
Press Stop/Exit.
Reset functions
The following reset functions are available:
1 Network
 To exit without making changes,
press 2 and go to step e.
B
d
You can reset the print server back to its
default factory settings such as the
password and IP address information.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
108
You will be asked to reboot the machine.
Do one of the following;
 To reboot the machine press 1. The
machine will begin the reset.
 To exit without rebooting the
machine, press 2. Go to step e.
2 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Press a or b to choose the reset function
you want to use.
Press OK.
e
Press Stop/Exit.
Note
You can also reset the Network settings
by pressing Menu, 4, 0.
B
C
Menu and features
On-screen
programming
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
C
How to access the menu
mode
C
C
a
b
Press Menu.
Choose an option.
 Press 1 for General Setup menu.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
 Press 2 for Copy menu.
 Press 3 for Printer menu.
 Press 4 for Network menu.
 Press 5 for Machine Info. menu.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
109
C
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
1.General Setup
1.Paper
1.Paper Type
1.MP Tray
Thin
Sets the type of
paper in the paper
tray.
18
Sets the type of
paper in the paper
tray.
18
Sets the type of
paper in the paper
tray.
18
Plain*
Page
Thick
Thicker
Recycled Paper
Glossy Paper
2.Tray#1
Thin
Plain*
Thick
Thicker
Recycled Paper
1
See Advanced User's Guide.
2
See Quick Setup Guide.
3
See Software User's Guide.
3.Tray#2
Thin
(This menu
only appears if
you have the
optional
tray#2.)
Plain*
Thick
Thicker
Recycled Paper
The factory settings are shown in Bold with an asterisk.
110
Menu and features
Level 1
Level 2
1.General Setup 1.Paper
(Continued)
Level 3
Level 4
Options
Descriptions
2.Paper Size
1.MP Tray
A4*
Sets the size of the
paper in the paper
tray.
18
Sets the size of the
paper in the paper
tray.
18
(Continued)
Letter
Page
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
2.Tray#1
A4*
Letter
Legal
Executive
A5
A5 L
A6
B5
C
B6
Folio
3.Tray#2
A4*
(This menu
only appears if
you have the
optional
tray#2.)
Letter
Sets the size of the
paper in the paper
tray.
18
Adjusts the volume
level of the beeper.
9
Legal
Executive
A5
B5
B6
Folio
2.Beeper
—
—
Off
Low
Med*
High
1
See Advanced User's Guide.
2
See Quick Setup Guide.
3
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
111
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup
3.Ecology
1.Toner Save
—
On
Increases the page
yield of the toner
cartridge.
See 1.
(Continued)
Off*
2.Sleep Time
—
Range varies
depending on
models.
Conserves power.
003Min*
4.Tray Use
1.Copy
—
Tray#1 Only
Tray#2 Only
Chooses the tray that
will be used for Copy
mode.
19
Chooses the tray that
will be used for Print
mode.
19
Adjusts the contrast
of the LCD.
See 1.
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
2.Print
—
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
5.LCD Contrast
—
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
1
See Advanced User's Guide.
2
See Quick Setup Guide.
3
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
112
Menu and features
Level 1
Level 2
1.General Setup 6.Function Lock
Level 3
Level 4
Options
Descriptions
Page
—
—
—
Can restrict selected
machine operation
for up to 25 individual
users and all other
non-authorized
Public users.
See 1.
1.Glass ScanSize
—
A4*
Adjusts the scan
area of the scanner
glass to the size of
the document.
See 3.
You can set your own
default settings of the
data compression
rate.
See 3.
Restores all network
settings to factory
default.
108
(Continued)
7.Document Scan
Letter
2.File Size
1.Color
Small
Middle*
Large
2.Gray
Small
Middle*
Large
8.Reset
1.Network
—
1.Reset
2.Exit
2.All Settings
—
1.Reset
2.Exit
0.Local Language
—
1
See Advanced User's Guide.
2
See Quick Setup Guide.
3
See Software User's Guide.
—
(Choose your
language.)
Restores all the
machine settings to
factory default.
Allows you to change
the LCD language for
your country.
See 2.
C
The factory settings are shown in Bold with an asterisk.
113
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Copy
1.Quality
—
Auto*
You can choose the
Copy resolution for
your type of
document.
See 1.
Text
Photo
Graph
2.Brightness
—
-nnnno+
Adjust the brightness
for copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
—
-nnnno+
Adjusts the contrast
for copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.Color Adjust
1.Red
-nnnno+
Adjusts the red colour
for copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
2.Green
-nnnno+
Adjusts the green
colour for copies.
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Blue
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
114
Adjusts the blue
colour for copies.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
1.Emulation
—
Auto*
Chooses the
emulation mode.
See 1.
HP LaserJet
BR-Script 3
2.Print Options
1.Internal Font
1.HP LaserJet
2.BR-Script 3
3.Duplex
2.Configuration
—
3.Test Print
—
Prints a test page.
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Long Edge)
On(Short Edge)
4.Output Color
—
Auto*
Color
B&W
5.Reset Printer
—
1.Reset
2.Exit
6.Calibration
—
Calibrate
Reset
7.Auto Regist.
—
1.Start
2.Exit
1
Prints a list of the
machine’s internal
fonts.
Prints a list of the
machine’s printer
settings.
Chooses colour or
black & white printed
documents. If you
choose Auto, the
machine selects a
suitable option for the
document (Color or
B&W).
Restores the printer
settings to the original
factory default
settings.
C
Adjusts the colour
density or returns the
colour calibration to
the factory settings.
77
Adjust the print
position of each
colour automatically.
78
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
115
Level 1
Level 2
Level 3
Options
Descriptions
3.Printer
8.Manual Regist.
1.Print Chart
—
Print the chart to
manually check the
registration of the
colours.
2.Set Regist.
1 Magenta Left
Sets the correction
value on the chart you
printed from
Print Chart.
(Continued)
2 Cyan Left
3 Yellow Left
Page
78
4 Magenta Center
5 Cyan Center
6 Yellow Center
7 Magenta Right
8 Cyan Right
9 Yellow Right
9.Frequency
—
Normal*
Low
Off
1
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
116
Sets the interval time
you want to carry out
the auto registration
and the calibration.
78
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
1.TCP/IP
1.Boot Method
—
Auto*
Chooses the BOOT
method that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet Mask
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet
mask.
4.Gateway
—
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name
—
BRNXXXXXXXXXXXX
Enter the Node name.
6.WINS Config
—
Auto*
Chooses the WINS
configuration mode.
7.WINS Server
—
Static
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
WINS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
—
Primary
[000-255]. [000-255].
[000-255]. [000-255]
Specifies the IP
address of the
primary or secondary
DNS server.
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
—
On*
Off
0.IPv6
—
On
Off*
Automatically
allocates the IP
address from the linklocal address range.
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
http://solutions.brother.com/
for more information.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
117
C
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.Ethernet
—
—
Auto*
Chooses the Ethernet
link mode.
(Continued)
100B-FD
100B-HD
10B-FD
10B-HD
3.Status
—
—
Active 100B-FD
Active 100B-HD
Shows the Ethernet
link status.
Active 10B-FD
Active 10B-HD
Inactive
4.MAC Address
—
—
—
Shows the MAC
address of the
machine.
5.Scan To FTP
—
—
Color 100 dpi*
Chooses the file
format to send the
scanned data via
FTP.
Color 200 dpi
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
6.ScanTo Network
—
—
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Color 600 dpi
You can scan a black
and white or colour
document directly to a
CIFS server on your
local network or on
the internet.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
0.Network Reset
1.Reset
—
1.Yes
2.No
2.Exit
—
—
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
118
Restore all network
settings to factory
default.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
5.Machine Info.
1.Date&Time
1.Date&Time
—
Puts the date and
time on the LCD.
See 2.
2.Auto Daylight
On*
Changes for Daylight
Savings Time
automatically.
See 1.
Off
3.Time Zone
UTCXXX:XX
Sets the time zone for
your country.
See 3.
2.Serial No.
—
—
You can check the
serial number of your
machine.
108
3.Page Counter
—
Total
You can check the
number of total pages
the machine has
printed during its life.
See 1.
List
Copy
Print
4.User Settings
—
—
Lists your settings.
5.Network Config
—
—
Lists your Network
settings.
6.Drum Dot Print
—
—
Prints the drum dot
check sheet.
70
7.Parts Life
1.Drum
—
See 1.
2.Belt Unit
—
3.Fuser
—
4.Laser
—
You can check the
percentage of a
machine part’s life
that remains
available.
5.PF Kit MP
—
6.PF Kit 1
—
7.PF Kit 2
—
1
See Advanced User's Guide.
2
See Quick Setup Guide.
3
See Network User's Guide.
C
(PF Kit 2 appears only
if you installed the
optional paper tray.)
The factory settings are shown in Bold with an asterisk.
119
Entering text
C
When setting certain menu selections, you will need to type text characters. The numeric keys
have letters printed on them. The keys: 0, # and l do not have printed letters because they are
used for special characters.
Press the appropriate numeric key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
@
.
/
1
@
.
/
1
@
2
a
b
c
A
B
C
2
a
b
3
d
e
f
D
E
F
3
d
e
4
g
h
i
G
H
I
4
g
h
5
j
k
l
J
K
L
5
j
k
6
m
n
o
M
N
O
6
m
n
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
t
u
9
w
x
y
z
W
X
Y
Z
9
For menu selections that do not allow lower case character selection, please use this reference
table.
Press Key
one time
two times
three times
four times
five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
To enter a space in a number, press c once between numbers. To enter a space in a name, press
c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d or c to move the cursor to the
incorrect character, and then press Clear.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
120
Menu and features
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press
OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
for
(space) ! " # $ % & ’ ( ) l + , - . /
Press #
for
:;<=>?@[]^_\~‘|{}
Press 0
for
ÄËÖÜÀÇÈÉ0
C
121
D
Specifications
D
General
D
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
128 MB
LCD (liquid crystal
display)
22 characters × 5 lines
Power Source
Power Consumption
220 - 240 V AC 50/60Hz
1
Peak:
1200 W
Copying (Average):
Approx. 570 W 2
Deep Sleep (Average):
Approx. 1.2 W
Ready (Average):
Approx. 70 W
1
USB connection to PC
2
When making a copy from one sheet
Dimensions
mm
mm
mm
Weight
122
With Consumables:
26.5 kg
Specifications
Noise level
Sound power 1
Operating
(Colour Copying):
LWAd = 6.68 B (A)
Operating
(Monochrome Copying):
LWAd = 6.67 B (A)
Office equipment with LWAd > 6.30 B (A) is not suitable for use in
room where people do primarily intellectual work. Such equipment
should be placed in separate rooms because of the noise
emission.
Standby:
LWAd = 4.26 B (A)
Sound pressure
1
Operating (Printing):
LPAm = 57 dB (A)
Standby:
LPAm = 33 dB (A)
Measured in accordance with ISO 9296.
Temperature
Humidity
ADF (automatic document
feeder)
Operating:
10 to 32.5°C
Storage:
0 to 40°C
Operating:
20 to 80% (without condensation)
Storage:
10 to 90% (without condensation)
Up to 35 pages (Staggered) [80 g/m2]
D
123
Document Size
Document Size
(Single-sided)
D
ADF Width:
147.3 to 215.9 mm
ADF Length:
147.3 to 356.0 mm
Scanner Glass Max. 215.9 mm
Width:
Scanner Glass Max. 297 mm
Length:
124
Specifications
Print media
Paper Input
D
Paper Tray
 Paper Type:
Plain paper, Thin paper or Recycled paper
 Paper Size:
Letter, A4, B5 (ISO/JIS), A5,
A5 (Long Edge), B6 (ISO), A6, Executive,
Legal and Folio
 Paper Weight:
60 to 105 g/m2
 Maximum Paper Tray
Capacity:
Up to 250 sheets of 80 g/m2
Plain paper
Multi-purpose tray (MP tray)
 Paper Type:
Envelope, Env.Thin, Env.Thick, Labels 1,
Glossy paper, Thin paper, Thick paper,
Thicker paper, Recycled paper,
Bond paper or Plain paper
 Paper Size:
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
 Paper Weight:
60 to 163 g/m2 2
 Maximum Paper Tray
Capacity:
Up to 50 sheets of 80 g/m2
Plain paper
D
Paper Tray 2 (option)
 Paper Type:
Plain paper, Thin paper or Recycled paper
 Paper Size:
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO),
Executive, Legal and Folio
 Paper Weight:
60 to 105 g/m2
 Maximum Paper Tray
Capacity:
Up to 500 sheets of 80 g/m2
Plain paper
Paper Output Face-Down Output Tray
Face-Up Output Tray
Up to 150 sheets (face-down print delivery
to the output paper tray)
One sheet (face-up print delivery to the
Face-up output tray)
125
Duplex
Printing
 Manual Duplex:
Yes
 Automatic Duplex:
Yes
 Paper Size
(Automatic Duplex):
A4
 Paper Weight
(Automatic Duplex):
60 to 105 g/m2
 Paper Type
(Automatic Duplex):
Plain paper, Thin paper, Recycled paper or
Glossy paper
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
2
60 to 105 g/m2 for duplex print.
126
Specifications
Copy
D
Colour/Black
Yes/Yes
Copy Width
Max. 210 mm
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
Resolution
Up to 1200 × 600 dpi
First Copy Out Time
(Monochrome)
Less than 19 seconds (from the READY mode and standard
tray)
First Copy Out Time
(Colour)
Less than 21 seconds (from the READY mode and standard
tray)
D
127
Scanner
D
Colour/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista ®/
Windows® 7)
Mac OS X 10.4.11 – 10.6.x 1
WIA Compliant
Yes (Windows® XP/Windows Vista®/Windows® 7)
Colour Depth
48 bit internal / 24 bit external colour
Resolution
Up to 19200 × 19200 dpi (interpolated) 2
Up to 1200 × 2400 dpi (optical) 2 (from Scanner Glass)
Up to 1200 × 600 dpi (optical) 2 (from ADF)
Scanning Width
Max. 210 mm
Greyscale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP (resolution up to 19200 × 19200 dpi can be
chosen by using the scanner utility)
128
Specifications
Printer
D
Automatic 2-sided
(Duplex) Print
Yes
Emulations
PCL6, BR-Script3 (PostScript® 3™)
Resolution
600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality
Print Speed
Up to 14 sides/minute (Up to 7 sheets/minute)
(Monochrome Duplex) (A4 size)
1
Print Speed
(Colour Duplex)
Up to 14 sides/minute (Up to 7 sheets/minute)
(A4 size)
Print Speed
(Monochrome)
Up to 24 pages/minute (A4 size) 1
Print Speed
(Colour)
Up to 24 pages/minute (A4 size) 1
First Print Out Time
(Monochrome)
Less than 16 seconds (from the READY mode and standard tray)
First Print Out Time
(Colour)
Less than 16 seconds (from the READY mode and standard tray)
The print speed may change depending on the type of document you print.
D
129
Interfaces
D
USB
Use a USB 2.0 cable (Type A/B) that is no more than 2.0 meters
long. 1 2
Ethernet 3
Use an Ethernet UTP cable category 5 or greater.
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a
USB 1.1 interface.
2
Third party USB ports are not supported.
3
See Network (LAN) on page 134 and the Network User's Guide for detailed network specifications.
130
Specifications
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum Speed
Windows®
Operating
Windows®
2000
Intel® Pentium® II
or equivalent
System 1
Professional 4
Minimum Recommended
RAM
RAM
64 MB
256 MB
Hard Disk Space
to install
For
Drivers
For
Applications
150 MB
500 MB
500 MB
1.2 GB
128 MB
Windows®
XP
Supported Supported
PC
PC
Software Interface 3
Functions
Printing, USB,
Scanning 10/100
Base Tx
(Ethernet)
Home 2 5
Windows®
XP
Professional 2 5
Windows®
XP
Professional
x64
Edition 2 5
64-bit (Intel®64 or
AMD64)
supported CPU
256 MB
512 MB
Windows
Intel® Pentium® 4
or equivalent
512 MB
1 GB
Vista® 5
64-bit (Intel®64 or
AMD64)
supported CPU
Windows®
7
5
Intel® Pentium® 4
or equivalent
64-bit (Intel®64 or
AMD64)
supported CPU
D
1 GB
(32-bit)
2 GB
(64-bit)
1 GB
(32-bit)
2 GB
(64-bit)
650 MB
131
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Windows®
Operating
System 1
Windows
®
Server
2003
(print only
via
network)
Windows
®
Server
2003 x64
Edition
(print only
via
network)
Windows
®
Server
2008
(print only
via
network)
Windows
®
Server
2008 R2
(print only
via
network)
Macintosh Mac OS X
Operating 10.4.11
System
10.5.x
Mac OS X
10.6.x
Processor
Minimum Speed
Minimum Recommended
RAM
RAM
256 MB
512 MB
512 MB
2 GB
PowerPC G4/G5
Intel® Core™
Processor
512 MB
1 GB
Intel® Core™
Processor
1 GB
2 GB
Intel® Pentium®
III or equivalent
Hard Disk Space
to install
For
Drivers
For
Applications
Supported Supported
PC
PC
Software Interface 3
Functions
50 MB
N/A
Printing
80 MB
400 MB
Printing, USB,
Scanning 10/100
Base Tx
(Ethernet)
10/100
Base Tx
(Ethernet)
64-bit (Intel®64 or
AMD64)
supported CPU
Intel® Pentium® 4
or equivalent
64-bit (Intel®64 or
AMD64)
supported CPU
64-bit (Intel®64 or
AMD64)
supported CPU
1
Internet Explorer® 6.0 or greater.
2
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
3
Third party USB ports are not supported.
4
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000.
5
PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and
Windows® 7.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
132
Specifications
Consumable items
Toner Cartridge Life
D
Starter Toner Cartridge:
Black
Approx. 2,500 pages (A4) 1
Cyan, Magenta, Yellow
Approx. 1,500 pages (A4) 1
Standard Toner Cartridge:
TN-320BK (Black):
Approx. 2,500 pages (A4) 1
TN-320C (Cyan):
Approx. 1,500 pages (A4) 1
TN-320M (Magenta):
Approx. 1,500 pages (A4) 1
TN-320Y (Yellow):
Approx. 1,500 pages (A4) 1
High Capacity Toner Cartridge:
TN-325BK (Black):
Approx. 4,000 pages (A4) 1
TN-325C (Cyan):
Approx. 3,500 pages (A4) 1
TN-325M (Magenta):
Approx. 3,500 pages (A4) 1
TN-325Y (Yellow):
Approx. 3,500 pages (A4) 1
Drum Unit
DR-320CL
Approx. 25,000 pages (A4) 2
Belt Unit
BU-300CL
Approx. 50,000 pages (A4)
Waste Toner Box
WT-300CL
Approx. 50,000 pages (A4)
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
2
Drum yield is approximate, and may vary by type of use.
D
133
Network (LAN)
Note
For details about the full Network specifications, see Network User's Guide.
LAN
You can connect your machine to a network for Network Printing and
Network Scanning 1. Also included is Brother BRAdmin Light 2 Network
Management software.
Wired Network
Security
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS,
SMTP, POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP,
EAP-TLS, EAP-TTLS), Kerberos
1
See Computer requirements on page 131.
2
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
134
D
E
Index
A
F
ADF (automatic document feeder)
using .....................................................25
Apple Macintosh
See Software User’s Guide.
Folio ................................................... 18, 21
B
Belt unit
replacing ...............................................48
C
Cleaning
corona wires .........................................66
drum unit ...............................................70
laser scanner windows .........................62
scanner .................................................61
Consumable items ...................... 31, 32, 33
Control panel overview .............................. 6
ControlCenter2 (for Macintosh)
See Software User’s Guide.
ControlCenter4 (for Windows®)
See Software User’s Guide.
Copy
keys ........................................................ 6
D
Document
how to load .................................... 25, 26
Drum unit
cleaning ......................................... 66, 70
replacing ...............................................41
E
Envelopes .............................14, 20, 21, 23
Error messages on LCD ..........................80
Init Unable XX .......................................82
No Paper ...............................................83
Out of Memory ......................................83
Print Unable XX ....................................83
Scan Unable XX ...................................84
G
Greyscale .............................................. 128
H
HELP
LCD messages ................................... 109
Menu Table ........................................ 110
L
Labels ................................... 12, 20, 21, 24
LCD (liquid crystal display) ................ 6, 109
M
Machine information
how to reset the machine ................... 108
reset functions .................................... 108
serial number ..................................... 108
status LED .............................................. 8
Macintosh
See Software User’s Guide.
Maintenance, routine ............................... 60
replacing
belt unit .............................................. 48
drum unit ........................................... 41
toner cartridge ................................... 35
waste toner box ................................. 53
Menu Table ........................................... 110
Mode, entering
copy ...................................................... 27
scan ........................................................ 7
N
Network
printing
See Network User’s Guide.
scanning
See Software User’s Guide.
135
E
O
S
Out of Memory message ..........................83
Scanner glass
using ..................................................... 26
Scanning
See Software User’s Guide.
Secure key ................................................ 7
Serial number
how to find
See inside front cover
Status LED ................................................ 8
P
Paper .............................................. 20, 125
how to load ............................................10
in multi-purpose tray ..........................12
in paper tray .......................................10
recommended ................................ 20, 21
size ................................................. 18, 20
tray capacity ..........................................21
type ................................................ 18, 20
PaperPort™ 12SE with OCR
See Software User’s Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
Presto! PageManager
See Software User’s Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................97
drivers .................................................129
quality ........................................... 99, 101
resolution ............................................129
specifications ......................................129
Printing
See Software User’s Guide.
Programming your machine ...................109
Text, entering ........................................ 120
Toner cartridge
replacing ............................................... 35
Troubleshooting ....................................... 97
document jam ................................. 86, 87
error messages on LCD ....................... 80
if you are having difficulty
copy quality ....................................... 97
network ............................................ 100
paper handling .................................. 99
print quality ................................ 99, 101
printing .............................................. 97
scanning ............................................ 98
software ............................................. 98
maintenance messages on LCD .......... 80
paper jam ....................88, 89, 90, 92, 96
Q
V
Quality
printing ......................................... 99, 101
Volume, setting
beeper .................................................... 9
R
W
Replacing
belt unit .................................................48
drum unit ...............................................41
toner cartridge .......................................35
waste toner box .....................................53
Resolution
copy ....................................................127
print .....................................................129
scan ....................................................128
Waste toner box
replacing ............................................... 53
Windows®
See Software User’s Guide.
136
T
The machine is approved for use in the country of purchase only, local Brother companies or their
dealers will only support machines purchased in their own countries.
ADVANCED
USER’S GUIDE
DCP-9055CDN
Not all models are available in all countries.
Version 0
UK/IRE
User's Guides and where do I find it?
i
Which manual?
What's in it?
Where is it?
Safety and Legal
Please read the Safety Instructions before
you set up your machine.
Printed / In the box
Quick Setup Guide
Read this Guide first. Follow the
instructions for setting up your machine
and installing the drivers and software for
the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide
Learn the basic Copy and Scan operations
and how to replace consumables. See
troubleshooting tips.
PDF file /
Documentation CD-ROM /
In the box
Advanced User's Guide
Learn more advanced operations: Copy,
security features and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the box
Software User's Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using
the Brother ControlCenter utility.
PDF file /
Documentation CD-ROM /
In the box
Network Glossary
This Guide provides basic information
about advanced network features of
Brother machines along with general
networking and common terms.
PDF file /
Documentation CD-ROM /
In the box
Network User's Guide
This Guide provides useful information of
wired network settings and security
settings using Brother machine. You can
also find supported protocol information for
your machine and the detailed
troubleshooting tips.
PDF file /
Documentation CD-ROM /
In the box
Table of Contents
1
General Setup
1
Memory storage..................................................................................................... 1
Automatic daylight savings time ............................................................................ 1
Ecology features.................................................................................................... 2
Toner Save ...................................................................................................... 2
Sleep Mode ..................................................................................................... 2
Deep Sleep mode ............................................................................................ 2
LCD Contrast ......................................................................................................... 3
User Settings List................................................................................................... 3
Network Configuration List..................................................................................... 4
2
Security features
5
Secure Function Lock 2.0 ...................................................................................... 5
Setting the password for the administrator ..................................................... 5
Changing the password for the administrator.................................................. 6
Setting up the public user mode ...................................................................... 6
Setting up restricted users ............................................................................... 7
Turning Secure Function Lock on/off............................................................... 7
Switching Users............................................................................................... 8
3
Making copies
9
Copy settings ......................................................................................................... 9
Stop copying.................................................................................................... 9
Enlarging or reducing the image copied .......................................................... 9
Using the Options key ................................................................................... 11
Sorting copies using the ADF ........................................................................ 12
Improving copy quality................................................................................... 12
Adjusting Contrast, Colour and Brightness.................................................... 13
Making N in 1 copies (page layout) ...............................................................14
2 in 1 ID Copy ................................................................................................15
Tray selection ................................................................................................16
Duplex (2-sided) copying ..................................................................................... 16
Duplex Copy (long edge flip) .........................................................................16
Advanced Duplex Copy (short edge flip) ....................................................... 17
A
Routine maintenance
18
Cleaning and checking the machine....................................................................18
Checking the Page Counters.........................................................................18
Checking the remaining life of parts .............................................................. 18
Replacing periodic maintenance parts................................................................. 19
Packing and shipping the machine ......................................................................20
ii
B
Options
28
Optional paper tray (LT-300CL)...........................................................................28
Memory board......................................................................................................28
SO-DIMM Types ............................................................................................28
Installing extra memory .................................................................................29
iii
C
Glossary
31
D
Index
32
1
General Setup
Memory storage
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast) will be lost. Also, during a power
failure the machine will retain the date and
time for up to 60 hours.
1
1
Automatic daylight
savings time
1
1
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Autumn.
a
b
Press Menu, 5, 1, 2.
c
Press Stop/Exit.
Press a or b to choose On or Off.
Press OK.
1
Chapter 1
Ecology features
Toner Save
1
1
You can save toner using this feature. When
you set Toner Save to On, prints appear
lighter. The default setting is Off.
a
b
c
Press Menu, 1, 3, 1.
Press a or b to choose On or Off.
Press OK.
Press Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Greyscale images.
Sleep Mode
The Sleep Mode Setting can reduce power
consumption.
When the machine is in Sleep Mode (Power
Save mode) it acts as though it were turned
off. Receiving data wakes up the machine
from Sleep mode to Ready mode.
You can choose how long the machine must
be idle before it goes into sleep mode. When
the machine receives computer data or
makes a copy, the timer will be reset. The
default setting is 3 minutes.
While the machine is in Sleep mode the LCD
will show Sleep.
a
b
Press Menu, 1, 3, 2.
c
Press Stop/Exit.
2
Enter the length of time the machine is
idle before entering Sleep mode.
Press OK.
1
Deep Sleep mode
If the machine is in Sleep mode and does not
receive any jobs for a certain length of time,
the machine will go into Deep Sleep mode
automatically and the LCD will show
Deep Sleep. Deep Sleep mode reduces
more power consumption than Sleep mode.
The machine will wake up and start warming
up, when the machine receives a computer
data or makes a copy.
1
General Setup
LCD Contrast
1
User Settings List
You can change the contrast to make the
LCD look lighter or darker.
You can print a list of the settings you
programmed.
a
b
a
b
c
c
Press Menu, 1, 5.
Press c to make the LCD darker.
Or, press d to make the LCD lighter.
Press OK.
1
1
Press Menu, 5, 4.
Press Mono Start or Colour Start.
Press Stop/Exit.
Press Stop/Exit.
3
Chapter 1
Network Configuration
List
The Network Configuration List is a report
listing the current network configuration
including the network print server settings.
Note
Node name: Node name appears in the
Network Configuration List. The default
node name is “BRNXXXXXXXXXXXX”.
a
b
c
4
Press Menu, 5, 5.
Press Mono Start or Colour Start.
Press Stop/Exit.
1
2
Security features
Secure Function Lock 2.0
Secure Function Lock lets you restrict Public
access to the following machine functions:
 Copy
 Scan
 PC Print
 Colour Print
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
Before using the security features you must
first enter an administrator password.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must enter a user password
to use the machine.
Make a careful note of your password. If you
forget it, you will have to reset the password
stored in the machine. For information about
how to reset the password call your Brother
dealer for service.
2
2
Setting the password for the
administrator
2
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. (See Setting up restricted users
on page 7 and Turning Secure Function Lock
on/off on page 7.)
a
b
Press Menu, 1, 6.
c
Re-enter the password when the LCD
shows Verify:.
Press OK.
d
Press Stop/Exit.
Enter a four-digit number for the
password using numbers 0-9.
Press OK.
Note
• Secure Function Lock can be set manually
at the control panel or by using Web
Based Management. We recommend
using Web Based Management to
configure this feature. For more
information, see the Network User's
Guide.
• Only administrators can set limitations
and make changes for each user.
5
2
Chapter 2
Changing the password for
the administrator
2
a
b
Press Menu, 1, 6.
c
Enter the registered four-digit password.
Press OK.
d
Enter a four-digit number for the new
password.
Press OK.
e
f
6
Press a or b to choose Set Password.
Press OK.
If the LCD shows Verify: re-enter the
new password.
Press OK.
Press Stop/Exit.
Setting up the public user
mode
Public user mode restricts the functions that
are available for Public users. Public users do
not need to enter a password to access the
features made available through this setting.
You can set up one Public user.
a
b
Press Menu, 1, 6.
Press a or b to choose Setup ID.
Press OK.
c
Enter the administrator password.
Press OK.
d
Press a or b to choose Public.
Press OK.
e
Press a or b to choose Enable or
Disable for Copy.
Press OK.
After you have set Copy, repeat this
step for Scan, PC Print and
Color Print. When the LCD shows
Exit, press OK.
f
Press Stop/Exit.
2
Security features
Setting up restricted users
2
You can set up users with restrictions and a
password for functions that are available to
them. You can set up more advanced
restrictions, such as by page count or PC
user login name, through Web Based
Management. (For more information, see the
Network User's Guide.) You can set up to 25
restricted users with restrictions and a
password.
a
b
Press a or b to choose Setup ID.
Press OK.
Enter the administrator password.
Press OK.
d
Press a or b to choose User01.
Press OK.
Use the numeric keys to enter the user
name. (See Entering text in Appendix C
of the Basic User's Guide.)
Press OK.
f
Enter a four-digit password for the user.
Press OK.
g
Press a or b to choose Enable or
Disable for Copy.
Press OK.
After you have set Copy, repeat this
step for Scan, PC Print and
Color Print. When the LCD shows
Exit, press OK.
h
Repeat steps d to g for entering each
additional user and password.
i
Press Stop/Exit.
2
If you enter the wrong password, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Secure Function Lock on
a
b
Press Menu, 1, 6.
c
e
Turning Secure Function
Lock on/off
c
Press Menu, 1, 6.
Press a or b to choose Lock OffiOn.
Press OK.
Enter your four-digit administrator
password.
Press OK.
Turning Secure Function Lock off
a
b
Press Menu, 1, 6.
c
Enter your four-digit administrator
password.
Press OK.
Press a or b to choose Lock OniOff.
Press OK.
Note
You cannot use the same name as
another user's name.
7
2
Chapter 2
Switching Users
2
This setting allows you to switch between
registered restricted users or Public mode
when Secure Function Lock is turned on.
Changing to the restricted user Mode
a
b
c
Hold down d as you press Secure.
• If the function you want to use is restricted
for all users, Not Available will appear
on the LCD and then the machine will go
back to the Ready mode. You cannot
access to the function you want to use.
Contact your administrator to check your
Secure Function Lock Settings.
Press a or b to choose ID.
Press OK.
Enter your four-digit password.
Press OK.
Changing to the Public Mode
You can exit from the restricted user mode by
pressing the following keys:
 Clear when you are in the copy mode.
 (SCAN) when you are in the scan mode.
Then LCD will ask you Go to Public?.
Press 1 to choose 1.Yes.
8
2
Note
• If the current ID is restricted to the function
you want to use, Access Denied will
appear on the LCD and then the machine
will ask your name. If you are allowed to
access the function you want to use, press
a or b to choose your name and enter your
four-digit password.
2
• If your ID has set a page limit restrictions
and already reached the maximum
number of pages, the LCD will show
Limit Exceeded when you print data.
Contact your administrator to check your
Secure Function Lock Settings.
• If your ID has set Colour Print restrictions
to Disable, the LCD will show
No Permission when you print data.
The machine prints the data black & white
only.
3
Making copies
Copy settings
3
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary COPY keys. You can use different
combinations.
3
Enlarging or reducing the
image copied
3
You can choose the following enlargement or
reduction ratios:
Press
100%*
97% LTRiA4
94% A4iLTR
The machine returns to its default settings
one minute after copying.
91% Full Page
85% LTRiEXE
To change a setting, press a or b and d or c
to scroll through the COPY settings. When
the setting you want is highlighted, press OK.
83% LGLiA4
78% LGLiLTR
When you are finished choosing settings,
press Mono Start or Colour Start.
70% A4iA5
50%
Stop copying
Custom(25-400%)
3
200%
To stop copying, press Stop/Exit.
141% A5iA4
104% EXEiLTR
* The factory setting is shown in Bold with an
asterisk.
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
To enlarge or reduce the next copy follow the
instructions below:
a
b
Load your document.
c
Press Enlarge/Reduce, then press c.
Use the numeric keys to enter the
number of copies (up to 99).
9
3
Chapter 3
d
Do one of the following:
 Press a or b to choose the
enlargement or reduction ratio you
want.
Press OK.
 Press a or b to choose
Custom(25-400%).
Press OK.
Use the numeric keys to enter an
enlargement or reduction ratio from
25% to 400%. (For example, press
5 3 to enter 53%.)
Press OK.
e
Press Mono Start or Colour Start.
Note
Page Layout Options 2 in 1 (P), 2 in 1 (L),
2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not
available with Enlarge/Reduce.
10
Making copies
Using the Options key
3
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press
Menu selections
Options
Press a or b, then press OK
Press a, b, d or c, then press OK
Page
3
Stack/Sort
(Appears when the document is
in the ADF)
Stack*
Sort
12
Quality
Auto*
Text
Photo
Graph
12
Brightness
-onnnn+
13
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
Contrast
-onnnn+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
13
Page Layout
Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
2 in 1 (ID)
4 in 1 (P)
4 in 1 (L)
14
Tray Select
MP>T1* or M>T1>T2* 1
16
T1>MP or T1>T2>M 1
#1(XXX) 2
#2(XXX) 1 2
MP(XXX) 2
The factory settings are shown in Bold with an asterisk.
1
T2 and #2 appears only if the optional lower tray is installed.
2
XXX is the paper size you set in Menu, 1, 1, 2.
11
Chapter 3
Sorting copies using the ADF
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a
b
c
d
e
Load your document in the ADF.
Use the numeric keys to enter the
number of copies (up to 99).
Press Options. Press a or b to choose
Stack/Sort.
Press OK.
Press a or b to choose Sort.
Press OK.
Press Mono Start or Colour Start.
3
Improving copy quality
3
You can choose from a range of quality
settings. The default setting is Auto.
 Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
 Text
Suitable for documents containing mainly
text.
 Photo
Better copy quality for photographs.
 Graph
Suitable for copying receipts.
To temporarily change the quality setting,
follow the steps below:
a
b
Load your document.
c
Press Options.
Press a or b to choose Quality.
Press OK.
d
Press d or c to choose Auto, Text,
Photo or Graph.
Press OK.
e
Press Mono Start or Colour Start.
Use the numeric keys to enter the
number of copies (up to 99).
To change the default setting, follow the
steps below:
12
a
b
Press Menu, 2, 1.
c
Press Stop/Exit.
Press a or b to choose the copy quality.
Press OK.
Making copies
Adjusting Contrast, Colour
and Brightness
Contrast
c
Press Options.
Press a or b to choose Contrast.
Press OK.
d
Press d or c to increase or decrease the
contrast.
Press OK.
e
Press Mono Start or Colour Start.
c
d
Press d or c to make a lighter copy or a
darker copy.
Press OK.
Press Mono Start or Colour Start.
a
b
Press Menu, 2, 2.
c
Press Stop/Exit.
Press d or c to make a lighter copy or a
darker copy.
Press OK.
Colour Adjust (Saturation)
3
You can change the default setting for colour
saturation.
Press Menu, 2, 3.
To change the default setting follow the steps
below:
Press d or c to increase or decrease the
contrast.
Press OK.
a
b
Press Menu, 2, 4.
c
Press d or c to increase or decrease the
colour saturation.
Press OK.
d
Return to step b to choose the next
colour. Or press Stop/Exit.
Press Stop/Exit.
Adjust the copy brightness to make copies
darker or lighter.
To temporarily change the copy brightness
setting, follow the steps below:
3
To change the default setting follow the steps
below:
Use the numeric keys to enter the
number of copies (up to 99).
Brightness
a
Press Options.
Press a or b to choose Brightness.
Press OK.
e
To change the default setting follow the steps
below:
a
b
c
3
To temporarily change the contrast setting,
follow the steps below:
Load your document.
Use the numeric keys to enter the
number of copies (up to 99).
3
Adjust the contrast to help an image look
sharper and more vivid.
a
b
b
3
Press a or b to choose 1.Red,
2.Green, or 3.Blue.
Press OK.
Load your document.
13
Chapter 3
Making N in 1 copies
(page layout)
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page. If you want to copy
both sides of an ID card onto one page, see
2 in 1 ID Copy on page 15.
f
3
Flatbed Copy:
Next Page?
a 1.Yes
b 2.No
Select ab or OK
g
Put the next page on the scanner glass.
Press OK.
Repeat steps f and g for each page of
the layout.
h
After all the pages have been scanned,
press 2 in step f to finish.
IMPORTANT
• Please make sure the paper size is set to
Letter, A4, Legal or Folio.
After the machine scans the page,
press 1 to scan the next page.
• (P) means Portrait and (L) means
Landscape.
If you are copying from the ADF:
• You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
Insert your document face up in the direction
shown below:
 2 in 1 (P)
a
b
Load your document.
c
Press Options. Press a or b to choose
Page Layout. Press OK.
d
Press
2 in
2 in
4 in
Press
Use the numeric keys to enter the
number of copies (up to 99).
1
e
14
a or b to choose Off(1 in 1),
1 (P), 2 in 1 (L),
1 (ID) 1, 4 in 1 (P) or
1 (L).
OK.
For details about 2 in 1 (ID), see 2 in 1 ID
Copy on page 15
Press Mono Start or Colour Start to
scan the page.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
to step f.
 2 in 1 (L)
 4 in 1 (P)
 4 in 1 (L)
3
Making copies
If you are copying from the scanner
glass:
Insert your document face down in the
direction shown below:
 2 in 1 (P)
2 in 1 ID Copy
3
3
You can copy both sides of your identification
card onto one page, keeping the original card
size.
Note
 2 in 1 (L)
You can copy an identification card to the
extent permitted under applicable laws.
See Unlawful use of copying equipment
in the Safety and Legal Booklet.
a
 4 in 1 (P)
Place your identification card face down
on the left side of the scanner glass.
 4 in 1 (L)
 Even if a document is placed in the
ADF, the machine scans the data
from the scanner glass for 2 in 1 ID
copy.
b
Press Options. Press a or b to choose
Page Layout. Press OK.
c
Press a or b to choose 2 in 1 (ID).
Press OK.
d
Press Mono Start or Colour Start.
After the machine scans the first side of
the card, the LCD will display the
following instruction.
Turn over the ID
Then Press Start
e
Turn over your identification card and
place it at the left side of the scanner
glass.
15
3
Chapter 3
Press Mono Start or Colour Start.
The machine scans the other side of the
card and prints the page.
Duplex (2-sided)
copying
Note
If you want to use the automatic duplex copy
feature, load your document in the ADF.
When 2 in 1 ID Copy is chosen, the
machine sets the quality to Photo and the
contrast to +2 (-nnnno+.)
Tray selection
If you get an Out of Memory message while
you are making duplex copies, try installing
extra memory. (See Installing extra memory
on page 29.)
3
You can change the Tray Use only for the
next copy.
a
b
c
d
e
Load your document.
 1 sided i 2 sided L
Portrait
1
1
Press Options. Press a or b to choose
Tray Select. Press OK.
Press d or c to choose the MP>T1,
M>T1>T2 1, T1>MP, T1>T2>M 1,
#1(XXX) 2, #2(XXX) 1 2 or MP(XXX) 2.
1
T2 and #2 appears only if the optional lower
tray is installed.
2
XXX is the paper size you set in Menu, 1, 1, 2.
Note
To change the default setting for Tray
Select, see Tray Use in copy mode in
Chapter 2 of the Basic User's Guide.
16
Duplex Copy (long edge flip)
Use the numeric keys to enter the
number of copies (up to 99).
Press Mono Start or Colour Start.
3
2
2
Landscape
11
1
2
2
f
a
b
Load your document.
c
Press Duplex and a or b to select
1sidedi2sided L.
Press OK.
d
Press Mono Start or Colour Start to
copy the document.
Enter the number of copies (up to 99)
using the numeric keys.
3
Making copies
Advanced Duplex Copy (short
edge flip)
3
 1 sided i 2 sided S
Portrait
1
3
1
2
2
Landscape
11
1
2
2
a
b
Load your document.
c
Press Duplex and a or b to select
1sidedi2sided S.
Press OK.
d
Press Mono Start or Colour Start to
copy the document.
Enter the number of copies (up to 99)
using the numeric keys.
17
A
Routine maintenance
Cleaning and checking
the machine
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
WARNING
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
Checking the Page Counters
A
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
18
A
You can see the machine’s Page Counters
for copies, printed pages, reports and lists or
a summary total.
a
b
c
Press Menu, 5, 3.
Press a or b to see Total, List, Copy
or Print.
Press Stop/Exit.
Checking the remaining life of
parts
You can see the machine’s parts life on the
LCD.
a
Press Menu, 5, 7.
57.Parts Life
1.Drum
2.Belt Unit
3.Fuser
Select ab or OK
b
Press a or b to choose 1.Drum,
2.Belt Unit, 3.Fuser, 4.Laser,
5.PF Kit MP, 6.PF Kit 1 or
7.PF Kit 2.
Press OK.
c
Press Stop/Exit.
Be careful not to inhale toner.
IMPORTANT
A
A
Routine maintenance
Replacing periodic
maintenance parts
A
The periodic maintenance parts will need to
be replaced regularly to maintain the print
quality. The parts listed below will have to be
replaced after printing approximately 50,000
pages 1 for PF KitMP and 100,000 pages 1 for
PF Kit 1, PF Kit 2, Fuser and Laser. Please
call your Brother dealer when the following
messages appear on the LCD.
1
A
A4 or Letter size single-sided pages.
LCD message
Description
Replace Parts
Fuser Unit
Replace the fuser unit.
Replace Parts
Laser Unit
Replace the laser unit.
Replace Parts
PF Kit 1
Replace the paper feeding
kit for the paper tray.
Replace Parts
PF Kit 2
Replace the paper feeding
kit for the lower tray
(option).
Replace Parts
PF Kit MP
Replace the paper feeding
kit for the multi-purpose
tray.
19
Packing and shipping
the machine
Note
If for any reason you must ship your
machine, carefully repack the machine in
the original packaging to avoid any
damage during transit. The machine
should be adequately insured with the
carrier.
A
WARNING
This machine is heavy and weighs
approximately 26.5 kg. To prevent possible
injuries at least two people should lift the
machine. Be careful not to pinch your
fingers when you put the machine down.
Make sure that you have the following parts
for repacking:
1
3
2
If you use a Lower Tray, carry it separately
from your machine.
IMPORTANT
When shipping the machine, the waste
toner box must be removed from the
machine and put in a plastic bag, and then
sealed. Failure to remove it and put it in a
plastic bag before shipping may cause
severe damage to the machine and may
void the warranty.
20
1
Plastic bag for the waste toner box
2
Orange packing materials for locking the
internal parts (4 pieces)
3
A piece of paper (A4 or Letter) to protect the
belt unit (Please supply this yourself)
Routine maintenance
a
Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b
Press the front cover release button and
then open the front cover.
c
Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
A
21
d
Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
1
IMPORTANT
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
• We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• Handle the toner cartridge and the waste
toner box carefully. If toner scatters on
your hands or clothes, wipe or wash it off
with cold water at once.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
22
Routine maintenance
e
Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
Note
This step is only necessary when you are
replacing the waste toner box for the first
time, and is not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
g
f
Remove the waste toner box from the
machine using the green handle, and
then put it in a plastic bag and seal the
bag completely.
Remove two pieces of orange packing
material and discard them.
IMPORTANT
Handle the waste toner box carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
23
A
h
Put the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
1
2
i
Install orange packing materials to the
drum unit as follows:
 Install one orange packing material
(1) to secure the toner cartridges to
the drum unit on the left and right
sides respectively.
 Install one orange packing material
(2) to the drum’s side surface on the
left side only, as viewed from the
front.
 Install one orange packing material
(3) to the drum’s side protruding
section on the right side.
24
3
Routine maintenance
j
Put a piece of paper (A4 or Letter) on the
belt unit to prevent damage to the belt
unit.
l
Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
k
A
Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
m
Turn the green lock lever (1) clockwise
to the lock position.
1
1
25
n
Push the drum unit in until it stops.
p
Put the Styrofoam piece (1) into the
carton. Then put the waste toner box in
the Styrofoam piece.
FRONT
q
o
Wrap the machine with a plastic bag.
Put the machine on the Styrofoam piece
(1).
Close the front cover of the machine.
FRONT
26
1
1
Routine maintenance
r
Put the two styrofoam pieces (1) into the
carton matching the right of the machine
to the "RIGHT" mark on one of the
styrofoam pieces, and the left of the
machine to the "LEFT" mark on the
other styrofoam piece. Put the AC
power cord and printed materials in the
original carton as shown in the
illustration.
A
LEFT
1
RIGHT
1
s
Close the carton and tape it shut.
27
B
Options
Optional paper tray
(LT-300CL)
An optional lower tray can be installed, and it
can hold up to 500 sheets of 80 g/m2 paper.
When an optional tray is installed, the
machine can hold up to 800 sheets of plain
paper.
B
Memory board
B
DCP-9055CDN has 128 MB of standard
memory. The machine has one slot for
optional memory expansion. You can
increase the memory up to maximum of
384 MB by installing one SO-DIMM (Small
Outline Dual In-line Memory Module).
SO-DIMM Types
You can install the following SO-DIMMs:
 128 MB Kingston KTH-LJ2015/128
 256 MB Kingston KTH-LJ2015/256
 128 MB Transcend TS128MHP422A
 256 MB Transcend TS256MHP423A
For setup, see the Instructions that we have
supplied with the lower tray unit.
Note
• For more information, visit the Kingston
Technology website at
http://www.kingston.com/.
• For more information, visit the Transcend
website at http://www.transcend.com.tw/.
In general, the SO-DIMM must have the
following specifications:
Type: 144-pin and 16-bit output
CAS latency: 4
Clock frequency: 267 MHz (533 Mb/S/Pin) or
more
Capacity: 64, 128 or 256 MB
Height: 30.0 mm (1.18 in.)
DRAM type: DDR2 SDRAM
Note
• There might be some SO-DIMMs that will
not work with the machine.
• For more information, call the dealer you
bought the machine from or Brother
Customer Service.
28
B
B
Options
Installing extra memory
a
b
B
e
Turn off the machine.
Disconnect the interface cables from the
machine, and then unplug the power
cord from the electrical socket.
Hold the SO-DIMM by the edges and
align the notches in the SO-DIMM with
the protrusions in the slot. Insert the
SO-DIMM diagonally (1), then tilt it
toward the interface board until it clicks
into place (2).
1
2
Note
Be sure to turn off the machine’s power
switch before you install or remove the
SO-DIMM.
c
2
B
Remove the plastic (1) and then
metal (2) SO-DIMM covers.
1
f
Put the metal (2) and then the plastic (1)
SO-DIMM covers back on.
1
d
Unpack the SO-DIMM and hold it by its
edges.
IMPORTANT
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
2
29
g
Plug the machine’s power cord back into
the electrical socket first, and then
connect the interface cables.
h
Turn on the machine’s power switch.
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user
settings page that shows the current
memory size. (See User Settings List
on page 3.)
30
C
Glossary
C
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Cancel Job
Cancels a programmed print job and
clears the machine’s memory.
Contrast
Setting to compensate for dark or light
documents, by making copies of dark
documents lighter and light documents
darker.
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
OCR (optical character recognition)
ScanSoft™ PaperPort™ 12SE with OCR
or Presto! PageManager software
application converts an image of text to
text you can edit.
Resolution
The number of vertical and horizontal lines
per inch.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
C
Temporary settings
You can choose certain options for copy
without changing the default settings.
User Settings List
A printed report that shows the current
settings of the machine.
Greyscale
The shades of grey available for copying
photographs.
Help List
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guides
with you.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Menu mode
Programming mode for changing your
machine’s settings.
31
D
Index
A
M
Apple Macintosh
See Software User’s Guide.
Machine information
checking remaining life of parts ............ 18
page counts .......................................... 18
Macintosh
See Software User’s Guide.
Maintenance, routine ............................... 18
checking the remaining life of parts ...... 18
Memory
adding DIMM (option) ........................... 28
installing ............................................ 29
storage ................................................... 1
C
ControlCenter2 (for Macintosh)
See Software User’s Guide.
ControlCenter4 (for Windows®)
See Software User’s Guide.
Copy
2 in 1 ID Copy .......................................15
contrast .................................................13
Enlarge/Reduce key ................................9
keys .........................................................9
N in 1 (page layout) ...............................14
Options key ...........................................11
quality ....................................................12
sort (ADF only) ......................................12
temporary settings ..................................9
using ADF .............................................12
using scanner glass ..............................14
D
Deep sleep mode .......................................2
Drum unit
checking (remaining life) .......................18
Duplex copy .............................................16
E
Enlarge/Reduce key ...................................9
L
LCD (liquid crystal display)
contrast ...................................................3
N
N in 1 (page layout) ................................. 14
Network
printing
See Network User’s Guide.
scanning
See Software User’s Guide.
P
Page layout (N in 1) ................................. 14
PaperPort™ 12SE with OCR
See Software User’s Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
Power failure ............................................. 1
Presto! PageManager
See Software User’s Guide. See also Help
in the Presto! PageManager application.
Printing
See Software User’s Guide.
Q
Quality
copying ........................................... 11, 12
32
R
Reducing
copies .....................................................9
Restricted users .........................................7
S
Scanning
See Software User’s Guide.
Security
Secure function lock
administrator password ........................5
Public user mode ................................. 6
restricted users ....................................7
Sleep mode ................................................2
Sort ..........................................................12
T
D
Temporary copy settings ............................ 9
Toner Save ................................................2
W
Windows®
See Software User’s Guide.
33
The machine is approved for use in the country of purchase only, local Brother companies or their
dealers will only support machines purchased in their own countries.
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