Axiohm A795 Setup guide
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Axiohm A795 is a two-color thermal receipt printer designed for commercial use. It features high-speed printing, multiple connectivity options, and the ability to print logos and two-color designs. With its compact size and ease of use, the A795 is ideal for retail, hospitality, and other businesses that require fast and reliable receipt printing.
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A795 Two-Color Thermal Receipt Printer
Setup Guide
Setting up the printer
The following instructions will provide a quick reference for setting up the A795 printer.
You will need to refer to the User’s Guide and Programming Supplement manuals downloadable from the TPG, Inc. web site (http://www.TPGprinters.com) for specific details for the setup procedures, troubleshooting tips, configuration adjustments and command designations. Pages referenced are from the User’s Guide, unless noted.
1 Unpack the printer, saving all packing materials for future shipping or storage (page 13).
2 Load the starter roll of paper (pages 14 & 15). You can change the paper type used in this printer. See step 6.
Paper Roll
Supports (2)
Starter Roll
Thermal Paper
Test
Printout
Made under one or more of the following U.S. patents: 4886381, 5579043,
5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090,
5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483,
6404452, 6486902, 6504331, 5749277, 6722754, 6739773, 6784909.
Other U.S. and international patents pending.
3 Choose a location for the printer (page 16).
4 Connect the following cables based on your configuration using a-b below.
Connector
Interface Panel
When using USB (step “b” below), use caution to ensure the USB cable is connected to the USB connector on
the back left of the printer and not into the cash drawer connector that is on the right back of the printer.
Connector Cover
(Open Position)
Connector
Interface
Panel
Power
Supply
Connector
Cash Drawer
Cable
Strain Relief
USB
Connector
RS-232C Communication
Connector
(9-pin shown)
Cash
Drawer
Connector
CAUTION:
DO NOT plug the
USB Cable here.
a
Cash drawer (if your installation includes this feature, page 19).
b
9-pin or 25 pin Serial or USB cable (serial: page 20; USB: page 21).
c
Connect the power cable (page 22).
d
Route cables as shown for your setup configuration (page 22).
Connector
Cover
(Closed)
Communication
Connector
(RS-232C 9-pin)
(Route straight out back of printer and tighten screws)
Power
Supply
Cable
(Straight back)
USB Cable
Strain Relief
Power Supply
Strain Relief
USB
Cable
USB
Cable
Power Supply
Strain Relief
USB Cable
Strain Relief
Cash Drawer
Cable
Back of
Printer
5 Run a diagnostic test to test the printer (page 23).
Open
Cover
Push and hold
Paper Feed Button while closing Cover
6 Configure the printer if necessary (page 25 in User Guide and Programming
Supplement for command descriptions and usage).
*** A795 – Diagnostics Form ***
Model number
Serial number
: A795-2119
: A012251287
Boot Firmware
Revision
CRC
P/N
Flash Firmware
Revision
CRC
P/N
: V1.02
: 76EB
: 189-1076076A
: V1.13
: AB62
: 189-7950290A
H/W parameters
Flash Memoriy Size
Flash Logos/Fonts
Flash User Storage
SRAM Size
: 2 Mbytes
: 1024 kbytes
: 0 kbytes
: 256 kbytes
: D
Paper Type setting
Color Density Adj
: Type 5, Version 0
: 100%
Density : 100%
Knife : Enabled
: Disabled
Comm. Interface
: 4096
: RS232/USB
Parameters
Baud Rate
Data Bits
Stop Bit
Parity
: 115200
: 8
: 1
: NONE
Flow Control
Reception Errors
: DTR/DSR
: Ignore
Alternate DTR/DSR : Disabled
Resident Code Pages
Available Paper Types
Logo(s) defined
User Char(s) defined
: 437, 850, 852, 858
860, 863, 865, 866
: 00.00 01.00 05.00
01.90 01.92 01.93
: Yes
: NO
MAIN MENU
**************************************
Select a sub-menu :
Current clicks
– Set Hardware Options
– Set Paper Type
Enter code, then hold Button DOWN at least 1 second to validate clicks clicks
The paper type can be changed in the configuration menu.
Paper types and grades available:
Type 0 Monochrome grades
Kanzaki P-310
Type 1 Two-color grades
Kanzaki P-310 RB (red/black)
Type 4 Two-color grades
Kanzaki P-320 BB (blue/black)
Type 5 Two-color grades
Kanzaki P-320 RB (red/black)
See User and Programming guides for more information.
When the printer is configured for USB and the native USB solution driver is used, this location will show either: “USB Driver Type: TPG, Inc.” or “USB
Driver Type: Printer Class”. If the RS-232C, USB emulation solution driver is used, nothing is printed here. See User Guide, Appendix A.
To enter Printer Config Menu :
1) Flip DIP switch #1 down
2) Reset the printer, while holding the Paper Feed button down
Print Test and Configuration Menu Sample. Samples will vary depending on the printer model.
The A795 is LogoEZ® compatible for ease of setting-up your logo and two-color design needs.
Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to contact TPG, Inc. immediately.
TPG, Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by TPG, Inc. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you must use the power supply, power cord, and interface cable which are sold for use with this product or which meet the following parameters:
Power Supply
UL Listed (QQGQ), Class 2 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, limited energy source, input rated
100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 2.3 A for 55 watt unit; 100-240 Vac, 2.0A, 50/60 Hz, output rate 24 Vdc, 3.125 A for 75 watt unit.
Use of this product with a power supply other than the TPG, Inc. power supply will require you to test the power supply and TPG, Inc. printer for
FCC and CE mark certification.
Communication Interface Cable
A shielded (360 degree) interface cable must be used with this product. The shield must be connected to the frame or earth ground connection or earth ground reference at EACH end of the cable.
Use of a cable other than described here will require that you test the cable with the TPG, Inc. printer and your system for FCC and CE mark certification.
Power Cord
A UL listed, detachable power cord must be used. For applications where the power supply module may be mounted on the floor, a power cord with
Type SJT marking must be used. For applications outside the US, power cords which meet the particular country’s certification and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety certifications which are in force in the country of use.
Industry Canada (IC) Radio Frequency Interference Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference Statement
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise.
When such trouble occurs, the user may be required to take corrective actions.
Disclaimer
Information in this document is subject to change without notice. Consult your TPG, Inc. sales representative for information that is applicable and current. TPG, Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
No part of this document may be reproduced, transmitted, or translated in any form or by any means, electronic or mechanical, for any purpose without the express written permission of TPG, Inc.
Copyright
Copyright © 2004 by TPG, Inc.
950 Danby Road, Ithaca, New York 14850, USA. All rights reserved. Printed in USA. Confidential, Unpublished. Property of TPG, Inc.
Trademarks
TPG, Inc.™ is a trademark of TPG, Inc.and its subsidiaries.
Microsoft, Windows NT are registered Trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
Inside Out Networks, Inside Out, EPIC, and Edgeport are trademarks of Inside Out Networks.
All other trademarks and registered trademarks are the property of their respective holders.
Patents
Made under one or more of the following U.S. patents: 4886381, 5579043, 5613787, 5651624, 5713678, 5752779, 5789916, 5800080, 5879090,
5887999, 5975776, 6027266, 6085973, 6089450, 6129465, 6155483, 6404452, 6486902, 6504331, 5749277, 6722754, 6739773, 6784909.
Other U.S. and international patents pending.
Web Site http://www.TPGprinters.com
A795-D110 189-9200394 Rev. B 10/20/04 Printed in USA
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