Alinking | ALC-9551 | User manual | Alinking ALC-9551 User manual

Alinking ALC-9551 User manual
ALC-9551/9552
Outdoor High-Speed Dome
Network Camera
User Manual
Software Version 1.25
1
Contents
Contents .........................................................................................................................2
Package Contents ...........................................................................................................4
System Requirements.....................................................................................................5
Introduction....................................................................................................................6
Features and advantages ................................................................................................6
System Introduction .......................................................................................................7
Camera Settings ...........................................................................................................11
Camera Setting from a Router .....................................................................................13
Change the Internet Explorer Setting...........................................................................14
Enter the Main Page.....................................................................................................16
Camera Main Page.......................................................................................................19
System Settings............................................................................................................32
Basic Settings...............................................................................................................32
System ................................................................................................................32
Video/Image........................................................................................................33
Audio (Sound) ....................................................................................................42
User(User)...........................................................................................................43
Network (Network Settings) .............................................................................46
Network........................................................................................................46
Streaming ....................................................................................................47
PPPoE ..........................................................................................................47
DDNS...........................................................................................................49
UPnP ............................................................................................................50
SMTP Server................................................................................................52
Samba...........................................................................................................53
Multicast ......................................................................................................55
Date/Time............................................................................................................57
IP Filter ...............................................................................................................58
Application Setting ......................................................................................................59
Event ...................................................................................................................59
2
Motion Detection................................................................................................68
Firmware upgrade .............................................................................................70
Factory Default ..................................................................................................73
Reboot .................................................................................................................74
Attachment A: External Alarm.....................................................................................76
Attachment B: Bandwidth Estimation .........................................................................78
Attachment C: Troubleshooting and FAQs..................................................................79
3
Package Contents
Make sure you have received the following items. If any item is missing, please
contact your dealer.
Camera Unit Pack
1. PTZ Dome Camera
2. Dome Cover
Accessory Pack
3. Quick Guide
4. Hardware Installation Guide
5. CD ROM (Manual/Software)
6. Glove
4
System Requirements
ALC-9551/9552
Network Environment
LAN
10/100M Ethernet
Monitoring system resource requirements
Operating system
Browser
System hardware
Windows 2000 Professional SP4,XP Home SP2
Internet Explorer 6.x or later versions
CPU: Pentium 4, 2.4GHz or better
RAM: 512MB (1GB recommended)
VGA resolution: 1024x768 or higher
5
Introduction
This product is a speed dome camera that can connect to Ethernet, LAN, and any
broadband networks. Unlike traditional CCTV cameras, a CPU and a webpage server
are built in the speed dome camera to provide a professional remote monitoring
function for the user. This camera provides a 360° quick rotation monitoring and an
intelligent image detection system that automatically locks on target and enlarges the
image when an abnormal object is detected. This product is a professional, cutting
edge monitoring equipment.
Features and advantages
The speed dome camera can operate independently without the need for any other
hardware or software. After the camera is connected to the network, the remote
monitoring can be achieved via the IE browser (version 6.0 or above) of a computer to
provide the best security.
The camera has the following features:
z The 1/4” Sony ExView HAD CCD image sensor provides vivid image quality.
z The 18x, 26x or 36x optical zooming camera lens allows a clearer view from a
distance.
z MPEG4/MJPEG dual image compression modes and the dual encoding
capability meet different requirements of the user.
z Rotation speed reaches up to 400° per second allowing for quick positioning.
z Automatic surveillance camera can rotate 360° horizontally and 0° - 90°
vertically with 64 preset positions.
z Day & Night Mode with Auto-IR Cut Filter.
z Wide Dynamic Range (WDR) function enables the capture and display of both
bright areas and dark areas in the same frame (for ALC-9552 Model Only).
z IP-66 Weather-Resistant Housing for outdoor environment usage.
z The intelligent dynamic image detection function can automatically monitor
abnormal situations and make instant response according to the setting.
z The built-in webpage server allows an easy access via networks.
z Dynamic IP and DNS are supported. The camera can operate in a setting without
any static IP.
z User permission can be set based on different levels to ensure the security of the
camera and protection of the property.
z The simple and clear design is suitable for airports, train stations, office
buildings, large gymnasiums, warehouses, factories, shopping malls and schools.
6
System Introduction
1. AC/DC power inlet: This product supports both alternate current (AC24V/1A) and
direct current (DC12V/2A). Please connect the product to a power supply. The
power input of this product is non-polarized. The product can automatically
determine the type of the incoming current.
2. Ethernet connector: An RJ-45 connector is provided for connection to the
10Base-T Ethernet cable or 100 Base-T High Speed Ethernet cable. This port can
automatically detect or coordinate the transmission rate of the network.
3. Use a video/audio output cable for external video/audio transmission if required.
Wiring of the product
AC/DC power inlet
Please connect the product to a power supply from the AC/DC Power Inlet. The
power inlet of this product is non-polarized. The product can automatically determine
the type of the incoming current.
7
LAN socket
Please connect the product to your network from the LAN socket.
Video out
Please connect the product to the display using the video out cable.
Audio in
Please connect the product to the microphone using the audio in cable.
8
Audio out
Please connect the product to the speaker using the audio out cable.
Power inlet for anti-fog air heater
The product equipped with automatic temperature detection and air heater to prevent
fogging. Please connect to AC 24V power outlet.
9
Power inlet for cooler fan
The product will automatic activate the cooler fan when the inner temperature is too
high. Please connect to AC 24 power outlet.
External alarm connector (DI/DO)
See Appendix A for details of D1/DO.
10
Camera Settings
After the hardware has been installed, insert the supplied CD in the computer and
execute the file IP Finder.exe following the steps below to search for and change the
IP address of the camera.
1. Start the machine.
Execute the IP Finder.exe from the supplied CD.
2. Find the camera (Search)
Search for the product from your LAN. The factory IP setting 192.168.0.20
appears on the screen.
1. Click Search to
find the IPCAM on
the LAN.
3. Changing the IP address and related settings for the network environment
When you find the camera, click it and the settings will appear on the right side.
Change the settings for the new network environment you need.
2. Enter the settings for the
new network environment
you need.
※ You must enter new settings in the IP, Netmask and Gateway fields and keep
the settings in other fields unchanged.
4. Submit data (Submit)
Click Submit to validate new settings.
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3. Click Submit to
validate new settings.
5. Confirmation
When all changes have been confirmed, click “Exit” to quit.
4. When all changes
have been confirmed,
click Exit to quit.
Notes:
1.
The IP FINDER can only find the IP addresses of cameras that share the same hub on the
LAN. For information about finding IP addresses on the Internet, refer to the “DDNS
Setting”, or “UpnP Setting”.
2.
All our camera/network server products can be found and changed using the IP FINDER
software.
3.
If the IP FINDER software cannot be executed, check your antivirus software or firewall to
remove the block.
4.
Field description: You can give a name to your camera (such as “PT_IP” or “PT-IP”).
You can change the settings for IP, Gateway Address and Network Mask to meet the
requirements of your network environment. The product uses HTTP Port1 and does not
support Port2 settings.
MAC: Factory default network identity of the machine.
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Camera Setting from a Router
You can use DHCP when you want to use the camera on the Intranet (LAN).
However, the IP must fixed when you want to use the camera on a WAN. For this
application, it is required to set up a virtual server on the ADSL router. Follow the
steps below to complete the setting:
1. Enter the camera setting page to set a fixed IP. (Refer to the “Network Setting”.)
Ex.: 192.168.0.49
2. Enter the ADSL router main setting page. Ex.: Zonet ADSL router
3. Enter the Virtual Server setting page.
a.
Set “mapping of HTTP Port (80) to 192.168.0.49 ”.
b.
Restart ADSL router.
After completing the settings, you can operate the camera from a WAN IP Address
via the ADSL router.
Example: The Virtual Server setting screen of the Zonet ADSL router
Note 1: The virtual server setting screen is not the same for all ADSL routers. Refer to the manual of
the ADSL router you purchased for more information about the setting.
Note 2: Not all virtual servers on the ADSL routers support the external control. If possible, use the
DMZ function to perform NAT and Firewall penetration.
DMZ stands for De-militarized zone. It is a small section of network between the internal
network (militarized zone) and the external network. This zone can be sensed and protected by
IDS, monitored by the firewall or detected by other safety mechanisms.
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Change the Internet Explorer Setting
This product uses ActiveX Control to play images and sound on your PC. The
ActiveX Control application software will be downloaded to your PC when you
connect it to the Internet. To ensure successful download of the software, the Internet
Explorer "security settings" must be changed accordingly. Make sure that the security
level is set to Medium, the commonly used default security level.
Steps:
Open the IE browser Î Tools Î Internet Options Î Security Î Custom Level
Check that the
security level is
Medium.
Check the security setting
1. This product supports IE 6.0 or above.
2.
If you are using Firefox, please download and install the IE Tab kit first from
https://addons.mozilla.org/en-US/firefox/addon/1419vu8 y930.
An additional option will appear
after the package is successfully
installed. Left click the button
(option) to run IE webpage
simulation.
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Install IE Tab.
Restart Firefox.
IE Tab online
learning.
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Enter the Main Page
1. Open the IE browser and key in the IP address of the product.
Key in the IP address of the camera
When the login screen
appears, key in "root" in
the User Name and
Password fields. Click
OK.
Camera login screen
2. Key in the default “username” and “password”.
Default User Name: root
Default Password: root
You can access the camera as an administrator by default and set up for other
users or privileges from the “Basic Settings” -> “User”.
3. Installation of Internet Explorer ad-hoc components
When the username and password are confirmed, a control setup screen pops up
under the IE address bar. Click “Install ActiveX Control” to install the controls.
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Click “Install
ActiveX Control”.
Setup prompt screen
4. The security warning screen appears. Click "Install".
The ActiveX Control is named "UIC ActiveX Control". This software is owned by UIC and
well certified. You can use it without any doubts about its validity.
Click “Install”.
5. If a firewall block window pops up, select Unblock.
Click “Unblock”
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6. When installation of the ActiveX control is completed, the image transmitted from
the camera and the operation interface appear on the screen.
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Camera Main Page
Descriptions:
1. Image area: The streaming will show at the image area.
2. Language (interface language selection): This product currently supports three
languages: English, Simplified Chinese, and Traditional Chinese.
Product name
Language
Image area
Attention: Please change the streaming setting to HTTP if nothing appears in the image area.
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Control Panel Description
1. Pan/Tilt direction control: This function controls the camera to move up, down,
left or right. You can directly drag the small ball on the control bar for quick
positioning or click the + or - button at both ends of the control bar to position
precisely. When precise positioning is used, you can set the angle for each movement
of the camera (refer to the following picture). You can also click the image to control
the direction of the camera.
Control the vertical direction of the camera.
Control the horizontal direction
of the camera.
Set the angle for each movement.
2. Speed: This function controls the speed of rotation in the Preset, Tour, and
AutoPan modes. 7 options are available. “1” is the slowest and “7” is the fastest
speed.
Speed Option
Angle/second
1
1°
2
16°
3
32°
20
4
48°
5
64°
6
80°
7
95°
Camera rotation speed
3. Optical ZOOM: A build-in 18x or 26x or 36x optical lens (depending on the
camera model) is used for zooming the image. You can directly drag the small
ball on the control bar for quick zooming or click the + or - button at both
ends of the control bar to zoom precisely. The movement speed of the lens is
adjustable.
4. Digital ZOOM: The build-in 12x digital zooming function can enlarge the picture.
You can directly drag the small ball on the control bar for quick zooming or click
the + or - button at both ends of the control bar to zoom precisely. The
digital zoom in combination with the optical zoom creates 216x or 312x
(depending on the camera model) zooming capability.
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Click Zoom to enter the zooming page.
Optical zoom.
Digital zoom.
5. Auto Focus: The default is On. You can click Off to enter the manual focus mode.
6. Focus: In the manual focus mode, you can choose Near or Far and 7 speed options
are available.
Auto focus function on/off
Manual focus
adjustment
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7. Preset: You can use this function to preset the location that the camera will rotate
to (64 locations).
This function can save the location you want to monitor and the camera will
automatically rotate to the saved location when you click the number of that location.
Precise positioning can be achieved without the need for manual control.
3. Rotate the Pan/Tilt to the preset position remotely.
1. Click Set to enter the preset setting window.
2. Select the code of the preset
position and enter the device
name.
4. When a position is preset for the IP cam, you need
to press the Update button to save the setting. When
all positions are set up and saved, press the Exit
button to close the window.
5. Select the position code and press the GO button to activate the Pan/Tilt
to move to the preset position.
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8. Tour: This function can enable or disable the auto tour mode for the selected
location.
This function can only be enabled after the preset location is selected.
You can define up to 5 groups of tour settings.
6. Click On to activate the auto tour mode.
1. Click Set to enter the tour setting window.
2. Enter a name for the tour setting. Up to 5
groups of tour settings can be defined.
3. Time (second) to stop at each tour
location.
4. Select a preset location.
5. Click Update and then Exit.
Auto Pan Mode.
9. AutoPan: You can use this function to enable or disable the automatic horizontal
tour mode.
In the AutoPan mode, the camera automatically rotates counterclockwise and keeps
horizontally rotating till disabled.
10. Park to: You can use this function to select a preset location to which the camera
will return when the PTZ function is not operated any more.
11. After minutes: You can use this function to define the time interval at which the
camera will return to the preset location when the PTZ function is not operated any
more.
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Alert Message Description
1. Alert: Notification of alarm
If the camera detects a movement or an alarm, the Alert button will flash to alert
the monitoring personnel. Click the Alert button to stop the flashing.
Alarm notification
Alert message display is activated.
Alert message display area.
Enable to save alert messages.
2. Alert Message:
Alert Message: The Enable/Disable button can activate or stop the display of the
alert message. When Disable is selected, no message will show.
Alert Snapshot: When it is ON, the alert video will be saved in the quick capture
path.
When it is OFF, the alert video will not be saved and only the alert
message will display.
Double click the message to view details. When an alert is activated, an
alert message will display on the screen (50 messages, max.). When you
exit this page, the message will be cleared automatically. You can also
clear the message manually. (See Setup/Application Service
Setup/Event/Event for details of alarm setup.)
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Video Description
1. Video Format: sets the format for streaming
MPEG4 (main stream): Stream mode at MJPEG+MPEG4 or Dual MPEG4
MPEG4 (sub stream): Stream mode at Dual MPEG4
Motion JPEG: Stream mode at MJPEG+MPEG4
See Setting > Video / Image > Video for details.
2. View Size: selects the size of the image
Select the size of the image from 0.5 to 4 X.
Note: It’s not recommended to use 4x zoom in size to view the video since the
image will be abrasive due to the digital zoom effect.
Video format.
View Size.
Select video stream protocol.
3. Streaming: sets the video stream protocol (HTTP is recommended)
This product provides three different video streaming protocols: UDP, TCP, and
HTTP. HTTP is recommended because it allows the video stream to go through
the firewall. (Refer to Setting/Basic Setting/Network/Streaming for more
information).
UDP: provides the fastest but most unreliable transmission service. Video steams
are transmitted through UDP Port (50000~60000 by default) to ensure the
fastest image transmission. However, video fragment or mosaics may occur
due to poor transmission quality.
TCP: provides reliable data transmission. Video steams are transmitted through
RTSP Port (554 by default) to avoid video fragment or mosaics due to poor
transmission quality.
HTTP: Video streams are transmitted through HTTP Port (80 by default) to ensure
passing through firewalls.
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HTTP
TCP
UDP
Comparison between stream protocols
Tunneling
Pocket Loss
Speed
Easy
Fair
Fair
Fair
Lower
Fast
Hard
Lowest
Fastest
4. Brightness/Contrast/Saturation
Select the item you wish to adjust, then press the + or – button to adjust video
display. Press + means to increase the value and – to decrease the value of the
selected item.
Brightness: Adjusts the brightness of videos
Contrast: Adjusts the contrast of colors
Saturation: Adjusts the saturation of colors
Set to default: Resets all items to default settings
Video brightness and contrast adjustments
5. ZOOM IN/OUT: Click the image area and roll the mouse scroll front to zoom in
or back to zoom out. Hold the mouse left button to drag the image.
6. Full Screen: Click Full screen to zoom image to whole screen.
7. Jitter Time: This function can help the video smoother. If the video lag caused by
bad quality of network, please select 1 s to 5 s to add packet buffer.
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Video area digital zoom-in options
Full Screen
Jitter Time
Record Description
1. REC: executes the video recording function
Click this button to start video recording and save the image file in the preset
directory (C:\video). A red mark appears at the bottom left corner of the image
when the recording function is running.
Snapshot button
Recording button
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2. Snapshot:
When you click this button, a picture of the current image will be saved in the
default folder (C:\snapshot).
The recording or snapshot functions might not be operated if you use
VISTA operation system. Please select the WebPages into your trusted sites.
Select the WebPages into your trusted sites.
1. Click on Tool in the IE browser.
2. Click on Internet Options.
3. Switch to the Security tab.
4. Select Trusted site
5. Click on Sites.
6. Enter the IP address of the speed dome.
7. Cancel the selection of this option.
8. After the input is completed, click on Add.
9. Click on Close after completion.
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10. Exit the IE Browser and reopen
again. If the setting is correct,
Trusted Sites will display.
3. Path: Setting of the path and filename for the recording and snapshot files
The default filename is the creation date of the file. A Prefix setting can be used
for identification.
Move the mouse and click on the PATH
column to set the files
Save the path
Audio Description
1. Voice communication
When the speaker icon on the screen is green, it means the built-in microphone on
the camera is receiving voice signals.
When the microphone icon on the screen is green, it means the local microphone
is sending voice signals to external speaker of a remote camera.
See Setup/Basic Setting/Voice for details.
You need a microphone and a speaker connected to your PC when using
this function. A speaker must also be installed on the camera. Therefore, please
check if the peripherals work properly before using this function.
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Speaker enable
Microphone enable
2. Enable/Disable microphone:
When you click the microphone icon, a "Forbidden" mark will show on the icon
and the sound from an external microphone will not be received.
3. Enable/Disable speaker:
When you click the speaker icon, a "Forbidden" mark will show on the icon and
the sound from an external speaker will not be played.
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System Settings
System setting contains basic and application settings. The basic setting is executed
for basic system information, transmission speed, audio/video code, user authorization,
date/time, and IP filter, while the application setting is executed for event triggering
definition and other relevant settings, definition of the motion detection area,
firmware update, reset to factory default, and reboot.
Basic Settings
Click Setting to enter the setting page.
Basic Setting > System (System info)
Basic Setting > System > System
„
„
Basic Setting > System > System Info
Device Name: You can set the name for your camera here. Click Set to complete
the setting.
MAC Address, IP Address, Network Mask, and Gateway: Network information.
Firmware: Firmware version information.
Current Viewers: The number of viewers who are currently accessing the video
stream.
Basic Setting > System > System Log
The administrator can view all login information of this camera, including boot
record, video streaming mode, login IP, changes, and the date/time information.
You can copy the entries to a Word document and save them manually. Please
note that all information is deleted when you turn off the machine.
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Basic Setting > System > System Log
This function can send log file to syslog server to monitor the situation of IP cam.
You can download free software of syslog server from internet.
Input the IP address of syslog server.
„ Basic Setting > System > System > System Log > System Log
Max Size: The numbers that log exist, the default is 100000.
Critical Log: The most important log file.
Warning Log: The medium level of log file.
Information Log: The general log file.
„ Basic Setting > System > System > System Log >Syslogd Service
Syslogd Service: click start to send log to server.
Server: The IP address of syslog server.
Port: Set the port number.
Basic Setting >Video/Image
Basic Setting > Video / Image > Video
„
Basic Setting > Video / Image > Video >Video Setting
You can select MPEG4 or MJPEG as the video format. It is recommended to
select MPEG4 for real-time browsing to optimize the bandwidth. MJPEG is a
good choice for the best resolution when video recording is required for
collection of evidence.
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MJPEG+MPEG4 stream mode
3GPP
Duel MPEG4 stream mode
3GPP
„
Basic Setting > Video / Image > Video Image > 3GPP
To view the camera image using a 3G cellular phone, click Enable to enable the
3GPP mode. (Note: When the 3GPP mode has been activated, all relevant
parameters are set automatically and cannot be changed. This is for the sake of
compatibility).
To use the 3GPP function, the following requirements must be met. Contact your
telecom company to learn more about the connection conditions):
1. 3G phone: Your cellular phone functions properly and supports 3G service.
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The compatible cellular phones that have passed our test are: Nokia 6630,
Nokia N73, Wibo WinII, Nokia E61, Nokia N70, Nokia N93
2. 3G phone number is available.
3. The 3G wireless networking service is available.
4. The camera has a fixed IP address.
5. The 3GPP mode is activated.
Ex: Nokia N71. Follow these steps to set up your 3G viewing function
1. Enter multimedia
data from the
main screen.
2. Select a
streaming link.
3. Add a new link.
4. Enter the link
name.
5. Enter the IP
address of the
camera, e.g.
rtsp://xxx.xxx.xx
x.xxx:554/cam1/
3gpp
6. Select OK to
save the setting.
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7. Select this stream
name to proceed with
linking.
8. Select “Yes” to
connect.
9. Connecting.
10. Loading the image.
11. Video stream
screen.
„
Basic Setting > Video / Image > Video Image >Video Resolution
Generally speaking, selection of resolution is dependent on the bandwidth of the
network you are using. This product offers different selections for video/audio
settings. However, to ensure undisrupted image transmission, you need a higher
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uploading bandwidth. Generally, it is recommended to use CIF resolution for
normal bandwidth. To meet other requirements, refer to Attachment B for more
information.
The product offers 4 image resolutions (PAL/NTSC):
1. D1 (704x576 / 704x480)
2. CIF (352x288 / 352x240)
3. QCIF (176x144 / 176x120)
Frame rate selection
„
Basic Setting > Video / Image > Video Image >Frame per Second (FPS):
With NTSC, you can choose 1, 2, 3, 4, 5, 6, 7, 10, 15 or 30 for video resolution
With PAL, you can choose 1, 2, 3, 4, 5, 6, 12 or 25 for video resolution.
37
FPS selection
„
Basic Setting > Video / Image > Video Image >Video Quality
You can select Fix Quality (resolution priority) or Fix Bitrate (fluency priority)
at the same bandwidth.
Five options are available for your choice: Best, Better, Normal, Fast, and
fastest.
Video quality selection
15 transmission speeds ranging from 50K to 3M are available in the Fix Bitrate
mode. The higher the transmission speed, the better the quality and fluency.
38
Fix bitrate.
Basic Setting > Video / Image >PreProc
„
Basic Setting > Video / Image > PreProc > PreProc Setting
Camera position: Sets the position of camera on the screen—up, down, left and
right
Desktop: Select this option when the product is in normal deployment.
Flip: Select this option when the product is mounted on the ceiling.
Mirror: Select this option when the product is in normal deployment, but from
the reflection of a mirror.
Rotate 180°: Select this option when the product is installed on the ceiling and
from the reflection of a mirror.
Camera Position
39
„
Basic Setting > Video / Image > PreProc >Overlay Setting
Language: Choice what kind of language you want to display.
Display mode: You can select to display the date, time and text or not.
Foreground color: Selects the color for date, time and tax display. Click on the
color block to bring out the color palette. Move the pointer to the desired color
and click on it.
Display text: Inputs the text you wish to display on the screen, e.g. Lobby IP
Cam.
Date/time position: Selects the location where the date and time are displayed
on the screen—any of the four corners.
Text position: Selects the location where text is displayed on the screen—any of
the four corners.
Alpha Blending: Transparency available options are 0%, 50% and100%.
Please don’t forget to press the Save button to save and apply the settings.
Time and date information can
be displayed on the screen.
Click the color block to call
out the color palette.
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Basic Setting > Video / Image > Sensor
Adjust brightness, contrast and color. Displays date, camera ID and relevant
information on the video.
When the setting on this page is changed, a new image will immediately appear on the
real-time display window.
Real time display window
Auto ICR setting
Basic Setting > Video / Image > Sensor > Wide Dynamic Range (for ALC-9552
Model Only)
The Wide Dynamic Range (WDR) function of a camera is intended to provide clear
images even under back light circumstances where intensity of illumination can vary
excessively, namely when there are both very bright and very dark areas
simultaneously in the field of view of the camera. WDR enables the capture and
display of both bright areas and dark areas in the same frame, in a way that there are
details in both areas.
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Basic Setting > Video / Image > Sensor > DayNight Setting
When the ambient illumination becomes dim, the ICR changes the color filter to the
monochrome mode via a micro motor in front of the lens. The Auto ICR is Auto by
default. Select Manual if manual setting is required.
Auto: The camera will judge the darkness to switch automatically into Day or Night
mode.
Manual: Set the Day or Night mode by Manual.
External: Activate Day or Night Mode using external lighting sensor. Connect the
sensor with IO input of the camera. Set up the activation in the "Event" function.
Please refer to Application / Event / Event for more information.
Basic Setting > Video / Image > Sensor > White balance
The white balance setting can adjust the difference of white color in natural or
artificial light. Select Auto if you are not familiar with this setting.
White Balance
Basic Setting > Video / Image > Camera Advance Setting > Exposure Mode
The exposure mode defines how the computer processes the natural light source. 5
modes are available: full auto, manual, shutter priority, iris priority, and bright. The
clearness of the image depends on the exposure (i.e. the light required for CCD to
acquire clear image), which is determined by the shutter speed and diaphragm
aperture. If you are not familiar with the setting, select Full Auto.
Exposure mode setting
setting
Basic Setting > Audio (Sound)
Basic Setting > Audio > Audio (sound setting)
„
Basic Setting > Audio > Audio > Mode
Audio mode: Full duplex, half duplex, simplex microphone only, simplex
amplifier only, and audio off.
Full duplex: Allows using a microphone and amplifier at the same time, or
turning them off.
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Half duplex: Allows using a microphone or amplifier by manual switch.
Simplex microphone only: Allows using the microphone only.
Simplex amplifier only: Allows using the speaker only.
Audio off: Turns audio off; i.e. both the microphone and speaker are off.
Sound transmission format
Audio input: Codec is G.726/24bits format.
Audio output: Codec is G.726/24bits format.
G726/24: Uses G.726 24Kbps for audio encryption/decryption.
Gain: Adjust the volume of the audio.
Basic Setting > User(User)
The administration of the camera can set up access privileges by administrator,
operator, and viewer to ensure the security and control of the camera. The access
privileges and setting steps are described as below.
Basic Setting > User > User List (access privilege list)
The access privileges of the administrator, operator, and viewer are listed as follows.
The administrator has the right to define the privilege for each user depending on
requirements.
User
Live View
System Setting
Video Setting
3GPP
Audio Setting
Date / Time Setting
User Setting
Network Setting
Administrator
Operator
Viewer
v
v
v
v
v
v
root
v
v
v
v
v
v
v
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Wireless
DDNS setting
PPPoE setting
Streaming
UPnP
SMTP
SAMBA
Notification
IP Filter setting
Event Setting
schedule setting
event server
trigger setting
Motion Setting
Firmware Upgrade
Factory default
Reboot Setting
PTZ Control
v
v
v
v
v
v
v
v
v
v
v
v
v
v
root
v
v
v
v
v
v
v
v
User with PTZ
privilege
Steps: Click Add (to add a new user), Update (to change the privilege or password of
a user on the list), or Delete (to delete a user from the list) and complete required
fields. Then Click "Save" to complete the setting.
Options:
Add:
Add a new user and set up a different privilege.
Update: Change the privilege or password of a user. You cannot change the
name of the user.
Delete: Delete a user from the list.
44
User setting
Add a new user and set up a different
privilege.
Change the privilege or
password of a user. You cannot
change the name of the user.
Delete a user from the list.
Log in the username, password and
privilege as required. You can also
define the PTZ control here.
Basic Setting > User > User Setting (privilege setting)
For special business situations, this product allows you to log in to browse without the
need of keying in your username and password. For this purpose, you need to check
“Enable” at Anonymous Login. To allow the user to control the camera, you need to
check “Enable” at Anonymous PTZ Control. However, “Disable” for both options is
recommended for the sake of security. Depending on the bandwidth and requirements,
a limit up to 10 viewers who are allowed to view the camera simultaneously can be
defined.
Note: The initial login name and password of this product is “root”. This “root”
user name cannot be deleted but the password can be changed. For security
purposes, we recommend that you change and remember the password after the
first login. If you forget the new password, the only way is to use the hardware
Reset key to restore the Factory Default.
45
Root can not delete but can be update
Activate the anonymous view and camera
rotation functions; define the number of
viewers who are allowed for on-line
review simultaneously.
Basic Setting > Network (Network Settings)
Basic Setting > Network > Network (wired network setting page)
„
Basic Setting > Network > Network > IP Assignment
Wired network setting
DHCP setting:
DHCP (Dynamic Host Configuration Protocol) is a protocol that enables automatic
assignment of TCP/IP information to the client. Each DHCP client connects to the
DHCP server to access its network setting information, including IP address, gateway,
and DNS server.
The IP address of the camera is 192.168.0.20 by default when DHCP is "OFF". When
you select "DHCP ON" and access the DHCP network environment, the camera will
automatically send a DHCP packet to request an IP address. This IP address is
assigned automatically from the DHCP server on the network. No additional settings
are required for this page unless you need to change the network configuration. The
46
DHCP status of the camera is "OFF" by default.
Other settings:
For IP address, Subnet mask, Default gateway, DNS 1, and DNS 2, the DHCP server
will assign these values automatically when DHCP is in "ON" status; otherwise, you
need to key in the values manually.
Note: Where no IP address is assigned from the DHCP server, the system will set
the Link-Local Address automatically.
Basic Setting > Network > Streaming (streaming Setting)
Setting of the video streaming port (HTTP and factory default are recommended)
1. HTTP: Port 80 can pass through most firewalls. Video streams are transmitted
through HTTP Port (80 by default) to ensure passage through firewalls.
2. RTSP: Port 554 uses a fixed port (i.e. TCP) or can be defined by users to ensure
reliable data transmission. Video streams are transmitted through RTSP Port (554
by default) to avoid video fragment or mosaics due to poor transmission quality.
3. RTP: Port 50000 to 60000 are UDP ports and can be defined by users. They
provide the fastest but also most unreliable transmission service. Video streams
are transmitted through UDP Port (50000~60000 by default) to ensure the fastest
image transmission. However, video fragment or mosaics may occur due to poor
transmission quality.
Streaming port setting
Basic Setting > Network > PPPoE (dial-up networking setting)
PPPoE: Point-to-Point Protocol over Ethernet is a protocol that supports access to a
high-speed wideband network using a PC and a wideband modem (such as xDSL,
Cable, Wireless modem). The user need only to equip the PC with an Ethernet card
and apply to an ISP (such as HiNet) and an ADSL provider (such as Chunghwa
Telecom) for ADSL service to roam the Internet through ordinary twisted copper
wires.
PPPoE: Point to Point Protocol over Ethernet is applicable to networking via a xDSL
47
or cable modem. PPPoE setting must be executed in the LAN environment for your
PC to connect to ADSL. Follow the steps below to complete the setting:
1.
Dial: You can select whether or not to dial when you boot the machine.
2.
Use DHCP or fixed IP for connection to the LAN environment.
Key in the IP address of the camera and enter "PPPoE Setting" following the
route Setting Î Basic Setting Î NetworkÎ PPPoE.
4. Key in the xDSL "Username" and "Password" acquired from your ISP. Click
Save to confirm the setting.
5. Where the ADSL modem and the camera is connected via a switch-hub, you
can press “Reboot” or restart the machine manually to try PPPoE dialing when
the setting of the camera has been completed.
3.
6. A different IP address is obtained after each dial-up network connection. You
can get the new IP address from Setting Î Basic Settings Î System. If you
want to know the new IP address anytime, you must enter Setting Î Basic
Settings Î Notification to set some settings. There are three ways to get
information: 1. SMTP 2. FTP 3. HTTP. For details, refer to the Notification
Setup Menu.
Note: You can use the DDNS function to access the camera. Refer to the
“DDNS Setting” page for more information.
PPPoE setting
„
„
Basic Setting > Network > PPPoE > PPPoE
Dial: You can select whether or not to dial when you boot the machine (On Boot
or Off).
Username: Enter the username provided by your ISP.
Password: Enter the password.
Basic Setting > Network > PPPoE > PPPoE Information
IP Address: The IP address acquired when dialing has been executed
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successfully.
Subnet Mask: The subnet mask information acquired when dialing has been
executed successfully.
Default Gateway: The gateway information acquired when dialing has been
executed successfully.
DNS: The ISP domain name acquired when dialing has been executed
successfully.
Basic Setting > Network > DDNS (Dynamic Domain Name Server
Setting)
The IP address (Ex. 210.168.0.22) is like a telephone number, while the website
address is like a name in an address book. The DDNS allows the user to access the
website by entering the name of the website without memorizing a bunch of cold
numbers.
When you apply for an Internet service, you will have at least one IP address from
your ISP that is either fixed or dynamic. Most of the ADSL service providers will
give you a dynamic IP for ADSL environments, which means your IP address will
constantly change each time you connect to the Internet. As a result, users from
WAN environments will have much difficulty finding the correct IP address. The
DDNS (Dynamic DNS service) is created for exactly this kind of moment. By
updating your WAN IP address each time you connect to the Internet, the DDNS
helps you locate your website and access your website easily. You can find a lot of
free DDNS service providers on the Internet, such as www.no-ip.com and
www.DynDNS.org.
Some gateway-routers can directly communicate with DDNS. In this case, you may
directly enter your DDNS account on the setting page in the Internet router, and then
the router will update your WAN IP status whenever it is changed and report to the
DDNS. If your router does not support direct communication with the DDNS, you can
download a small application program on the DDNS service page to help you update
your WAN IP.
Item Description:
Active: enables/disables DDNS
DDNS Server: currently we only support http://dyndns.org. This is a free domain
name server provided by DynDNS. You may log on this website for relevant
information and apply for free domain names.
Username: your account for the domain name you applied for
Password: your password for the domain name you applied for
Domain Name: the domain name you applied for.
49
DDNS setting
Basic Setting > Network > UPnP (Universal Plug and Play)
If you connect your camera to a router, IP allocator, or wireless AP, your camera will
possibly be blocked by the NAT and can’t be located on the Internet. To penetrate the
firewall, activate the supportive item- UPnP. The Link URL shows the external IP
address and the port of the router. Enter the IP address in the Internet Explorer to
penetrate the NAT.
„
Basic Setting > Network > UPnP > UPnP Device
Active: yes (enable)/no (disable)
Device Name: the name of the UPnP device
„
Basic Setting > Network > UPnP > UPnP Traversal
Active: yes (enable)/no (disable)
Port Range: the range of the usable ports, from 32768 to 65535 as default
Link URL location: After the network camera penetrates the firewall successfully,
the actual external IP address and port will be shown.
Click “Save” to confirm when you finish.
50
Website link
UPnP setting
To activate the UPnP function in Windows OS:
Ex: Windows XP:
1. Windows component installation.
Step 1: Click Control Panel
Step 2: Click Add/Remove Programs
Step 4: Click Networking Services
Step 5: Click Detail
Step 6: Check UPuP User Interface
Step 3: Click Add/Remove Windows
C
2. Open Windows firewall option
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Step 2: Click Exceptions
Step 1: Click Windows Firewall in the Control Panel
Step 3: Check UPnP Configuration.
3. View the connection device using “My Network Place”
Step 2: The LAN camera appears.
Double-click to access the main page.
1. Open “My Network Place”
Basic Setting > Network > SMTP Server (mail server setting)
This camera is able to transmit images to a particular email address when a motion
detection event occurs or a sensor is triggered. To use this function, a mail server
setting for the camera is required.
Enter the following information in sequential order to complete the setting:
z
z
z
SMTP server: the SMTP server IP address.
SMTP From: the email of the sender, i.e. xxx@xxx.com
SMTP Authentication: enables/disables
52
z
z
z
User name: the SMTP server username.
Password: the password of the SMTP server.
Select “SAVE” to save the setting.
SMTP Setting
Basic Setting > Network > Samba
This camera is able to upload the snapshots to a specified shared folder when an event
is triggered. To use this function, a Samba setting is required.
Options:
Active: Enable/Disable
Samba Authentication: Enable/Disable
Username: the username
Password: the password
Path: specify the IP address of the computer you want to share with and the file name,
i.e. 192.168.0.X/xxx
Shared Folder Size (MB): the total capacity of the folder. Always remember to set the
size of the folder to avoid exhaustion of disk capacity.
Max Record File Size (MB): the upper limit of the record file size. The size should
not exceed the total capacity of the folder.
Samba Setting
53
Basic Setting > Network > Notification Of IP Address Change (IP
address change notice)
This setting is not necessary for a fixed IP. For a dynamic IP, you need to update the
IP address every time you connect to the Internet to access the camera. This setting
allows you to update the IP address by the automatic notification of IP address change.
Choose one of the following three notice options to update the IP address:
1. Notification via SMTP mail server
„ Basic Setting > Network > Notification of IP Address Change > SMTP
Notification
SMTP Notification: notification via SMTP mail server
SMTP SendTo: the recipient, i.e. xxx@xxx.com
SMTP Subject: mail subject
Select Save to complete and activate your settings.
2. Notification via FTP server
„ Basic Setting > Network > Notification of IP Address Change > FTP
Notification
FTP Server: FTP Server name.
FTP Port: FTP port. The default setting is 21 (recommended).
FTP Upload path: the path to upload files.
FTP Login name: the name to log in the FTP.
FTP Login Password: the password to log in the FTP.
Select Save to complete and activate your settings.
3. Notification via HTTP server
„ Basic Setting > Network > Notification of IP Address Change > HTTP
Notification
Server: the address of the server, i.e. http://.
Port: the port to access HTTP. The default setting is 80 (recommended).
Parameter: the setting of the parameters, refer to the installation setting of your
HTTP server.
Refer to the installation setting of your HTTP server for the setting of the
parameters (such as Username, Password, and Proxy).
Select Save to complete and activate your settings.
54
Notification Setting
Basic Setting >\ Network >\ Multicast
This function allows multiple people to watch video streaming without limitation on
the number of users, but is only applicable in the LAN environment. The video
streaming format (MPEG4/MJPEG) depends on the selected image format setting in
Basic Setting → Video/Image → Video Format.
Basic Setting >Network >Multicast>MPEG4
This function allows multiple users to view the MPEG4 video stream free from
restrictions on the number of users. However, this is only effective within the LAN.
Basic Setting >Network >Multicast>M-JPEG
This function allows multiple users to view the M-JPEG video stream free from
restrictions on the number of users. However, this is only effective within the LAN.
55
Multicast Setting
56
Basic Setting > Date/Time (date/time setting)
Date/Time setting
„ Basic Setting > Date/Time > Server Time (the date/time of the server)
„ Basic Setting > Date/Time > PC Time (the date/time of your PC)
„ Basic Setting > Date/Time > Time Setting (date/time setting)
There are three ways to synchronize the time.
1. Synchronize the time with PC’s time:
The preset method of time synchronization of the camera time with your PC
time.
2. Get Time from an NTP server: synchronize the time with the NTP
(Network Time Protocol)
z Click on the “NTP” Button
z Enter the NTP server’s IP address.
z Press “SAVE” to activate it.
The camera will update its time once obtaining the NTP time.
Note: The default NTP servers are:
A. NTP Server 1: 198.123.30.132
B. NTP Server 2: 192.43.244.18
C. NTP Server 3: 133.100.9.2
3.
Change the time manually:
z Click the “User Input”.
z Select the format of date display, i.e. “yyyy/mm/dd” format.
z Select the format of date display, “hh:mm:ss” by 24 hours
format.
z Select the time zone.
z Select “Adjust” to adjust time.
57
Basic Setting > IP Filter
This function filters IP addresses and is able to allow or deny visits from particular
addresses/target addresses
IP filter setting
Basic Setting > IP Filter > General
IP Filtering: enables/disables the IP filter
Policy: allows/denies access
Basic Setting > IP Filter > Filter IP Address (Overview of the set IPs)
Add: enter the IP address you want to allow or deny the access of in the front field.
Remove: removes a set IP addresses
Remove All: removes all the set IP address
Special Attention
Setting rules:
1. Actions that may cause a limited connection are to be denied.
2. Improper use of this function may cause disconnection from Internet. You
might need to use hardware reset to reset to the factory default. Please refer to
the “Factory Default” for details.
58
Application Setting
Application Setting > Event (event trigger setting page)
This camera is equipped with intelligent security management functions. It ensures
security monitoring by allowing user to define “trigger events” based on particular
times and situations, and sets the camera respond to the event.
Application Setting > Event > Event List (trigger event setting)
Click Add Event to
enter the trigger event
setting.
59
Add Event : Add Event setting page
Options:
• General:
Name:
Name the trigger event here.
• Response to event trigger: the time setting of the trigger event
60
Always:
Always monitoring
During time: Check the date you want to monitor (Sun~Sat) and the duration of
monitoring here. For example, if you want to set the camera to
monitor from 7 pm after work to 7 am next morning from Monday
to Friday, check the boxes from Monday to Friday, enter “19:00” in
the “Start From” field, and enter “12:00” in the “Duration” field.
Never:
Do not set the time.
• Trigger by: sources of trigger events (Note: You can only set one trigger event
once.)
Alarm input: The alarm is triggered by the security equipment connected from the
DI terminals behind the machine, such as door/window detectors,
infrared sensors.
Motion
Detection:
The alarm is triggered when motion is detected. The camera will
send an alarm when any objects appear in the set detection area.
On boot:
The alarm is triggered by reboot. The camera will send an alarm
when the system is rebooted due to power shortage, sabotage, or
other reasons.
• Response process: trigger event response (Note: Multiple selections are
available)
Active alarm An event is detected by the security equipment connected from the
out:
DI terminal behind the machine, such as high-decibel alarms, light
projectors. You can set the alarm duration in the “Duration” field.
Upload video The camera will sent the capture Motion JPEG or MPEG4 video of
to :
the event to the FTP server or Samba you specified.
Include pre-trigger buffer:When an event is detected,the camera will
record the previous video image up to 10 seconds.
Include post-trigger buffer:When an event is detected,the camera
will record the post video image up to 10 seconds.
Continue video upload: When the event is continue, the camera will
record the viddeo image up to 10 seconds.
For example: If the pre-trigger 5 seconds, post-trigger 5 seconds and
continue video upload 5 seconds have been selected, the total file
size will be 15 seconds.
Upload img
to :
The camera will sent the capture photo of the event to the FTP
server or Samba you specified.
Send HTTP
notification:
The alarm will be sent to the HTTP server you specified. To use this
function, set the coordinative HTTP server in the Event Server
setting page in advance.
Send TCP
notification:
The alarm will be sent to the TCP Server you specified. To use this
function, set the coordinative TCP server in the Event Server setting
page in advance.
Send NAP
notification:
The alarm will be sent to the NAP Server you specified. To use this
function, set the coordinative NAP server in the Event Server setting
61
page in advance.
Go to Preset
Location
Force the camera turn to the preset location when the trigger is
detected.
Day Night
Force the camera turn into Day/Night Mode when the trigger is
detected.
Click Save to save and activate your settings when you completed setting.
Add Schedule: Add Schedule setting page
62
The Add Event setting page and the Add Schedule setting page are basically the same
except that the Add Schedule setting page does not have the option “Trigger by” to
indicate the sources of the trigger event.
Click Save to save and activate your settings when you complete setting.
Delete: delete the event cluster setting.
Modify: modify the event cluster setting.
Application Setting > Event > Trigger (manual test of trigger
response)
Whenever the camera detects abnormal events during the scheduled time, it will
automatically respond by performing trigger response. There are 3 types of trigger
responses: alarm sending, LED status indicator flash, and emailing the alarm or
recorded image to the specified server. To use this function, enter the server
information by accessing Application Setting > Event > Event Server. You may
perform manual test as specified in this section once you complete the setting to
ensure that all functions are working properly.
Trigger setting
The default status of the digital input pin is set as “Normal Open”, but users can
change it to “Normal grounded” by setting the page
“Setting->Application->Event->Trigger”:
1. When alarm input is set to be “Normal Open”, then the external device connected
to alarm input pin should be in open status. So when the external device is
triggered to close status, the alarm input pin will be triggered.
2. On the contrary, when alarm input pin is set to be “Normal Grounded”(see the
figure below), then the external device connected to alarm input pin should be in
63
close status. So when the external device is triggered to open status, the alarm
input pin will be triggered.
(Please refer to Attachment A for detailed explanation.)
Note: It is recommended to set up the Trigger Setting page (Setting-> Application
Setting-> Event-> Trigger) before install the hardware alarm I/O.!
Trigger Alarm output: Alarm output
Click “Set” to trigger the alarm. Click “Clear” to stop the alarm. (Please make sure to
click “Clear” for close the alarm testing when the trigger testing is done).
Trigger mail: Sending mail
Click “Set” after you enter the email address and subject to test the integrity of the
sent mail.
Trigger FTP: Sending AVI file to FTP Server
Upload AVI files to FTP server to test the file integrity.
Trigger HTTP Server: Sending message to HTTP Server
Upload message to HTTP server to test the message integrity. Enter the message in
the “Message” field. You may go to Application Setting > Event > Event Server to
make a complete custom parameters settings.
Trigger TCP Server: Sending message to TCP Server
Enter the message in the “Message” field.
Trigger SAMBA: Sending message to Samba shared folder
Path: Enter the path of the shared folder in your PC.
Application Setting > Event > Event Servers (setting for uploading
trigger event file to the server)
Here you can perform a complete setting for uploading files to the server. Please set
servers (SMTP, FTP, SAMBA…etc) in the Event Server setting by the instructions
below:
64
Event server
Click Add Ftp to go to the setting page and enter the information of the FTP server
you specified.
Add FTP server
Name: the name of the FTP
Network Address: IP address of the FTP
Login: Log-in name
Password: Log-in password
Upload Path: Uploading path
Port: Port
65
Passive: Check to set the FTP status as passive
Click Add HTTP to go to the setting page and enter the information of the HTTP
server you specified.
Add HTTP server
Name: HTTP name
Network Address: HTTP IP address
Login: Log-in name
Password: Log-in password
Proxy: Proxy server name
Proxy Port: Proxy server port
Proxy Login: Proxy server log-in name
Proxy Password: Proxy server log-in password
Click Add TCP to go to the setting page and enter the information of the TCP server
you specified.
Add TCP server
66
Name: TCP server name
Network Address: TCP IP address
Port: TCP port
Click Add UDP to go to the setting page and enter the information of the UDP server
you specified.
Add UDP server
Name: UDP server name
Network Address: UDP IP address
Port: UDP port
Remove
Modify
Modify: Modifies the setting value
Remove: Removes the setting value
67
Application Setting > Motion Detection
You can open the setting frame by clicking on the area to monitor. To move area to
monitor, drag the area with your mouse; to adjust the size of the frame, drag the arrow
to adjust after you move the mouse to the edge of the area and left-click; There are 3
frames available for setting. You may adjust the sensitivity of the area by entering the
degree of sensitivity in the “Sensitive” field. “1” is least sensitive, ”100” is extremely
sensitive.
Select Save to complete and activate your settings.
.
Motion detection
Setting area
Application Setting > Privacy mask
The privacy zone function can mask the image in the mask zone to ensure
confidentiality. First, select a mask zone (A to X) and a mask color (Color 0 or Color
1) in the privacy zone. Then, move the green frame to the area you want to mask.
Moving the cursor to the bottom right corner of the frame can change the size of the
frame. When the setting is completed, click Save to make the setting effective, and the
screen will automatically refresh within a few seconds after the setting is effective.
Note: No more than 8 privacy zones can be displayed on the screen. If more than 8
zones are set, they are displayed according to the priority (A is the highest, and X is
the lowest). When the setting is completed, the computer reads the new setting and it
takes about one minute to return to the live image screen. Please be patient.
68
Privacy area
Mask color setting
Masked area effect
69
The masked area move when the
camera change position
Application Setting > Firmware upgrade
Firmware upgrade.
Contact your dealer for more information about firmware upgrade. The sales
representative will transmit the latest version to you via e-mail. When you receive the
firmware, decompress the file (uImage.gz) to your PC and follow the steps below to
execute the upgrade.
Important! Read Carefully!!
1. Close all active applications on your PC.
2. Select “Firmware Upgrade”
The Firmware Upgrade Setting page appears.
70
Select the location
Gk42
3. Click Browse… to select the location where the firmware file is stored.
4. Click submit.
5. The auto upgrade runs.
The Upgrade Status shows the progress of the
Upgrading
upgrade.
When the firmware upgrade has been completed, the machine reboots automatically.
Reconnect to the server after 60 seconds.
Wait for reboot.
71
Note: The new firmware is burned into the Flash ROM during the upgrade, so
you must take care during the process and make sure it is not interrupted during
the operation. The system may be damaged seriously and need to be returned to
the factory for repair if the power cable is removed or becomes loose during the
upgrade. Firmware upgrading in a wireless network environment is not
recommended because unstable packet transmission may bring about loss of
data.
When the firmware upgrade has been completed, you don't need to restart the
camera manually. The camera will reboot automatically after 60 seconds (Reboot
OK). Then open the IE browser and key in the IP address (The original IP
address remains undeleted).
72
Application Setting > Factory Default
You can use this function to reset to factory default, but all changes, including the IP
address, you have made are deleted.
Back to the default setting.
Factory Default: Reset to factory
default .
Warning window
Resets all parameters, except the IP parameters:
You can use this function to reset to factory default. All changes you have made are
deleted but the IP address and all settings relevant to networking remain valid,
including cable and wireless network settings. Click Set to complete the reset.
Resets all parameters:
You can use this function to reset to factory default. All changes, including the IP
address, you have made are deleted. Click Set and a warning window appears to ask if
you really want to reset to factory default. Click “OK” to complete the reset.
73
Backup: Data backup
Back all parameters:
Back up all changes you have made. When you click Backup, a file download
window appears. Back up the file named param.bin (
name; otherwise, the backup may fail.)
Don't change the file
Restore backup parameters:
You can select this function to restore the changes you have made. To do this, click
Browse… to select a backup file and click submit to confirm the restoration.
Application Setting > Reboot
You can enable this function for the camera to reboot automatically。
74
75
Attachment A: External Alarm
In addition to the motion detection executed by the internal software application, the
product can connect to external infrared detectors, beepers, and smoke detectors. For
more information about these external devices, contact to your local retailer, dealer or
installation service provider. This product provides a standard Alarm I/O for you.
This camera provides 2 sets of digital inputs (DIs) and 1 sets of digital outputs (DOs).
Pins 4 and 6 are designed for connection to external Sensor 1; Pins 2 and 4 for
external Sensor 2. All 3 pins are designed for connection to the C connection
equipment and should not access to voltage or current. Otherwise, the product will be
damaged. Pins 5, 7 and8 are relays to normally open (NO) or close (NC) these
external devices. These 4 pins only act as relay output contacts and no power is output
(dry contacts).
The default status for this DI sets is NO. The gray color indicates the current status.
NC status can be selected by selecting Setting/ Application Setting/ Event/ Trigger/
Alarm Input Setting.
Applications:
1. When the status is NO, the connected C connection equipment should be NO as
well. When the C connection equipment is triggered, the status will change to NC.
The machine will detect this change and inform the system.
2. When the status is NC, the connected C connection equipment should be NC as
well. When the C connection equipment is triggered, the status will change to NO.
The machine will detect this change and inform the system.
Pin
Color
Function
1
Brown
RS485-
2
Orange
Alarm Input #2 (A)
3
Yellow
RS485+
4
Green
Alarm Input #1/2 (K)
5
Blue
Alarm Output (NO)
6
Purple
Alarm Input #1 (A)
7
Gray
Alarm Output (COM)
8
White
Alarm Output (NC)
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External Alarm I/O Circuit Diagram
Warning!
Pin 6
The alarm will be
triggered when alarm pin 4 & 6
are formed as a short circuit.
Please do not connect the electric
voltage or current into alarm input
pin because the electronic current
Pin 4
Warning!
The alarm will be
triggered when alarm pin 2 & 4
are formed as a short circuit.
Please do not connect the electric
voltage or current into alarm input
Pin 2
pin because the electronic current
Warning!
‧Where connecting of a low or high current loop to the external alarm
input/output of the product is required, the wiring and connection shall be
conducted by a qualified electrician. Incorrect wiring may bring about damage
to the product fatal electric shock.
‧Direct connection of the external alarm input/output terminal to high-current
equipment is not allowed and a customized repeat circuit might be required
(provided by the customer) for some cases to isolate the terminal and the
high-current equipment. Where the voltage/current of an external device exceeds
the loading capability (5V) of the Alarm I/O, the product would be damaged
seriously.
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Attachment B: Bandwidth Estimation
Since the FPS is dependent on the bandwidth of the camera, the relationship between
the size of an image file and the bandwidth is always the major concern of the system
construction engineer.
The table below shows the relation between the resolution and size of an MJPEG file
in the NTSC system. Please note that the values in the table are for reference only,
because the size of an image file is closely related to the complexity of the
environment and the actual situation of the place being monitored.
Image Resolution
Average range of Data Sizes
176 x 144 (QCIF)
352 x 288 (CIF)
704 x 576 (D1)
20 – 40k bit
40– 200k bit
200 – 530k bit
Ex.: The transmission speed on the Internet is 2fps under 352 x 240, i.e. 40k*2=80k to
200*2=400k per second. It is suggested to apply for 512K "upload" bandwidth.
Note 1: What the camera needs at the client end is the “upload” bandwidth.
However, most ISPs in Taiwan provide download bandwidth that is
wider than the upload bandwidth. Therefore, symmetrical bandwidth is
a good choice for users who need wider upload bandwidth. Ex.
download/upload = 521K/512K
Note 2: 32 kbps to 64kbps is required for transmission of audio signals.
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Attachment C: Troubleshooting and FAQs
Question
Answer and Solution
Function
What encoder and decoder The camera uses MJPEG or MPEG4 compression technology to
are used by the camera for provide quality images. MJPEG is a standard image compression
sounds and images?
technology applicable to different browsers without the need to
install additional software. MPEG4 is next-generation image
compression standard and can provide high image quality at low
bandwidth.
The sound decoder uses PCM (Stereo, 16bit, 8kHz) compression
technology.
How many users are The maximum number of viewers depends on the bandwidth of the
allowed to view the camera client accessing the camera. About 5~6Mbps are used to process
simultaneously?
data of the camera, so the maximum number of viewers changes in
proportion to FPS and the resolution of the image. Obviously, the
higher the number of viewers, the lower the performance at each
client end.
Is it possible to catch the Yes, you can use the snapshot function from the main control page.
image from the camera in a
real-time manner?
Camera Installation
Can the camera be used The camera is not waterproof, so a special waterproof cover must
outdoors?
be available for outdoor use. Please note that the waterproof cover
may affect the built-in pickup function of the camera.
Link LED does not light
• Check that the attached standard transformer is not damaged.
up.
Plug the power cable and reboot the machine.
• If the problem remains, contact your dealer for help.
What network cable is used The camera uses a 10 or 100 Base-T Category 5 UTP network
for the camera?
cable.
How to install and operate If you have a firewall in your network environment, please select
the camera behind a HTTP mode (Port80). Generally the port 80 is always open for the
firewall?
browser to access the Internet.
What are the username and Username = root
password for the first use Password=root.
and after reset to factory Please change your password immediately after entering the system
default?
to ensure information security.
I forgot the username and Please proceed as follows:
password I used for the 1. Hold the Reset button for 4 seconds after booting to reset the
password to preset.
setting. What should I do?
2. Change the username and the password.
I forgot the IP address of
Use IP Finder to locate the IP address of the camera.
the camera. What should I
Please connect the camera and the PC on which the IP finder is
do?
executed to the same hub.
IP Finder cannot find the
• When the camera still can’t be located over 1 minute, re-activate
camera.
the camera.
• Do not connect the camera to more than one router. The IP
Finder will not be able to detect the camera.
• If the IP of PC on which the IP Finder is executed is not correctly
set, the IP Finder will not be able to locate the camera. Please
confirm that the IP address has been properly set.
• The anti-virus applications on the PC or the firewall might block
the IP Finder from execution. If you can not execute the IP
79
Internet Explorer does not
display the camera screen
correctly.
IP Finder cannot store
network parameters.
I cannot enter the login
screen and camera page
from Internet Explorer.
What should I do?
No image appears on the
main control screen.
Check whether the Active
X control of the camera has
been installed in your
computer.
Finder, please disable your anti-virus applications or firewall.
Please be sure that the version of your Internet Explorer is 6.0 or
later. Should you have any difficulties, please log on the Microsoft
website to update your browser.
Microsoft website: http://www.microsoft.com/windows/ie.
• Do not use spaces. Use underline “_” or dash “-“.
• Your connection might have problems. Please ensure that the
network parameters and the camera connection are correctly set.
Access to Camera
• The IP address of the camera is possibly being used by another
PC or device. Please disconnect the network cable from the
camera and execute PING to confirm if the IP address has been
used.
• It is possibly due to the network cable. Please use the cross-line
network cable to connect the PC and the camera, and see if the
log-in screen appears.
• Be sure that the network connection and the settings are properly
configured.
• Be sure to enter correct IP address in the Internet Explorer. If you
use dynamic IP address, the address might have been changed
after your last check.
• Internet traffic might slow down the webpage access. Please wait.
• Be sure that you are using http port. The default setting is Port
80. It will be converted to the private camera IP address.
• The port assigned for your camera might not able to access the
Internet. Contact your ISP to acquire a usable port.
• The proxy server might be blocking you from connecting to the
camera. Do not set the proxy server.
• Please be sure that the default gateway address is correct.
• Your router might need Port conversion. Refer to the user manual
of your router for details.
• The package filtering function of the router might have blocked
the access to the external Internet. Refer to the user manual of
your router for details.
• If you are using DDNS, please remember to set the default
gateway and server address.
• If none of the procedures above is working, please reset to the
factory default values and re-install.
• If the problem still persists, there might be some problems with
the product. Contact the dealer who sold you the product for
more help.
• When using PC to connect to the camera for the first time, a
security warning window will tell you that you need to download
the ActiveX control. When you are using Windows 2000 or
Windows XP, you might need a properly- authorized user
account to install the application
• Network traffic might slow down the video streams. If the video
is extremely slow, select a lower resolution for a lower
bandwidth requirement.
Select C:\Windows\Downloaded Program Files to check if the file
“Media Viewer Class” is registered. The status bar should
indicate the file has been installed. If you do not see this file, be
sure that your Internet Explorer security is properly set (the default
value is moderate). Re-connect to the camera main page and
80
download the file again. Incomplete download or installation of the
camera ActiveX control is the major reason for this problem. Check
the security setting of your Internet Explorer. Close and re-open
Internet Explorer, and enter the main page to see if you can log in.
Change the IE security setting to allow downloading unsigned
ActiveX control.
IE→Tools→Internet Options→Security→Custom Level. Change
Internet Explorer displays
the following message:
Downloading the ActiveX
control is prohibited under "Inactive" to "Tips" for the ActiveX control if required.
the current security
setting."
The camera can operate • A firewall mechanism might have been activated. Check the
only in the LAN rather in
setting of your system or ask your network administrator. To
the Internet environment.
access the camera from the Internet, you may need to change the
setting of the firewall.
• Make sure that your camera does not conflict with other servers
on the same LAN.
• Check the router and make sure that its setting allows it to access
your camera from the Internet.
The number of frames
• Congestion of the network or objects of the image may affect the
transmitted are less than
number of frames transmitted. The number of frames may be less
the defined value.
than the defined value when they are transmitted via a congested
network.
• The number of frames transmitted may become less when
multiple users are viewing the video stream.
• The network hub might be another reason for this problem,
especially when multiple camera video streams are viewed
simultaneously.
When the audit function is • When you connect your PC to the camera, no sufficient
activated, the video
bandwidth is available to support more frames with the current
streaming area becomes
resolution of video streams. Reduce the resolution to
black or the transmission
QCIF(176x144) or CIF (320x240) and deactivate the audio
becomes slower.
function.
• The audio signal needs 32 to 64 kbps of your bandwidth. You can
deactivate the audio function to improve the image quality. Your
Internet service may have not sufficient bandwidth to support
audio transmission.
Images cannot be
• Make sure the IP address of the gateway and domain server
transmitted via e-mail or
(DNS) have been defined correctly.
FTP.
• Where FTP still fails, contact your ISP or network administrator
to check the FTP server.
I can't control the camera
• When communication to the camera stops, click "Refresh" on
your IE browser to refresh the transmission.
to move up, down, right,
• It might be that other users are controlling the movement of the
left or to the center or
camera.
preset point.
• The horizontal/vertical movement of the camera has reached its
limit.
• The horizontal/vertical remote control option of the camera might
have been deselected.
81
I can't control the camera
to move up, down, right, or
left smoothly.
Delay might occur when you are accessing a video stream and
remotely moving the camera horizontally. Where significant delay
is identified when you move the camera horizontally or vertically
deactivate the audio streams and/or reduce the size of the video
stream...
Camera Image Quality
Camera has a problem
focusing.
• The lens might be contaminated with dust, fingerprints, or other
dirt. Use a special cleaning cloth to clean the lens or adjust the
focus manually.
• Focusing might be impossible in some cases. If the object is too
close to the lens, more it away from your camera.
• Please confirm that the image your are watching has the best
quality. Adjust the setting of your display card (color quality) to
at least 16 bits (24 bits or more are recommended).
• Incorrect camera video setting. You may need to adjust some
parameters, such as brightness, contrast, color, and saturation.
• Incorrect power cord frequency may cause flashing of the image.
Confirm that your camera uses NTSC or PAL system.
• The image flashes if the objects are black. In this case, adjust the
illumination brighter around your camera.
Noise may be produced if you install your camera at a very dark
place. Adjust the illumination around your camera.
Color of the video stream
is too deep or light.
Video stream flashes.
This is noise problem
during transmission of the
image.
How to reboot my camera?
I can't replay recorded
files.
Others
If you only need to re-boot the system and don't want to change any
setting, enter the Setting page and select the Reboot option at the
bottom of the screen. The system will reboot automatically.
Confirm that you have installed Microsoft®’s DirectX 9.0 or above
and use Windows Media Player 9 or above.
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FCC Class A Announcement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
You are cautioned that any change or modifications to the equipment not expressly
approve by the party responsible for compliance could void your authority to operate
such equipment.
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