ViewSonic | CDE3201LED | User guide | ViewSonic CDE3201LED User guide

ViewSonic CDE3201LED User guide
CDE3201LED
LCD Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide
will describe your limited coverage from ViewSonic Corporation, which is also
found on our web site at http://www.viewsonic.com in English, or in specific
languages using the Regional selection box in the upper right corner of our website.
“Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS15045
Contents
Compliance Information...........................................................................................i
Declaration of RoHS Compliance............................................................................ii
Copyright Information..............................................................................................iii
Product Registration................................................................................................iii
Important Safety Instructions..................................................................................iv
Getting Started.................................................................... 1
Package Contents.....................................................................................................1
Installing the LCD Display........................................................................................2
Installing the Stand.............................................................................................. 2
Disconnecting the Stand.....................................................................................2
Mounting ViewSonic LCD display to the wall......................................................3
Wall Mount Kit Specifications (VESA).................................................................4
Front View of the Product........................................................................................5
Rear View of the Product.........................................................................................6
Connecting the LCD Display....................................................................................7
HD Cable Box/HD Satellite Box..........................................................................7
Personal Computer............................................................................................. 9
Using the LCD Display Features....................................... 11
Remote Control and LCD Display Controls............................................................11
Inserting Remote Control Batteries.....................................................................11
Remote Control and LCD Display Controls.........................................................11
Operation...................................................................................................................13
Other Information............................................................... 26
Troubleshooting........................................................................................................26
Specifications............................................................................................................28
RS232 Protocol.........................................................................................................29
Customer Support....................................................................................................37
Limited Warranty.......................................................................................................38
Mexico Limited Warranty.........................................................................................39
Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment
Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste,
but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the chemical
symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than
0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
ENERGY STAR Information:
Keeping the LCD display at its factory default settings that meet ENERGY STAR criteria.
Enabling certain features and functionality of LCD display will increase its energy consumption, possibly
beyond the limits required for ENERGY STAR qualification.
SRS Trademark Information:
•
is a trademark of SRS Labs, Inc. TruSurround HD technology is incorporated under license
from SRS Labs, Inc.
SRS TruSurround HD™ creates an immersive, feature-rich surround sound experience from two speakers,
complete with rich bass, high frequency detail and clear dialog.
i
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the European
Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic
equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the
European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr6+)
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
Proposed Maximum
Concentration
0.1%
0.1%
0.01%
0.1%
0.1%
0.1%
Actual Concentration
< 0.1%
< 0.1%
< 0.01%
< 0.1%
< 0.1%
< 0.1%
Certain components of products as stated above are exempted under the Annex of the RoHS Directives as
noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically
mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic parts
(e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to
0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
ii
Copyright Information
Copyright © ViewSonic® Corporation, 2012. All rights reserved.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic
Corporation.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained
herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance
or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change
product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without
prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes available, please
register your product on the Internet at: www.viewsonic.com.
For Your Records
Model Number:
CDE3201LED
ViewSonic LCD Display
VS15045
Document Number:
CDE3201LED_UG_ENG Rev. 1A 09-05-12
Serial Number:
_________________________________
Purchase Date:
_________________________________
Product Name:
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for being part
of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
iii
Important Safety Instructions
has been exposed to rain or moisture, or the unit does not
operate normally, or has been dropped.
USE
AC power Cord
Keep the following guidelines to protect the AC power cord from
being damaged. If the AC power cord is damaged, it may result
in a fire or an electric shock. Stop using it and ask your dealer or
ViewSonic service center to exchange it.
• Do not place the LCD display where the power cord is subject to
wear or abuse.
• Do not pinch, bend, or twist the cord excessively.
• The core lines may be bared and cut, causing a short-circuit, and
resulting in a fire or an electric shock.
• Do not convert or damage the power cord.
• Avoid power cord being rolled over or rested
upon.
• When the power cord is plugged in, do not
move the LCD display.
• Keep the power cord away from heat sources.
• When you disconnect the AC power cord, disconnect it from the
wall outlet first.
• When disconnecting the power cord, grasp the plug instead of
pulling the power cord.
• Use only an original ViewSonic AC power cord, not other
brands.
• Do not use the supplied AC power cord on any other equipment.
Dangerous Voltage: The lightning flash with
arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the
presence of dangerous voltage within the
inside of the product that may be sufficient
level to constitute a risk of electric shock to
persons.
Instruction: The exclamation point within
an equilateral triangle is intended to alert the
user to the presence of important operating
and servicing instructions in the literature
accompanying the appliance.
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings.
Wall outlet
4. Follow all instructions.
Insert the plug fully into the outlet. If it is loose, do
not use it. Doing so may cause arcing and result in a
fire. Contact your electrician to change the outlet.
5. Do not use this apparatus near water.
6. Clean with a soft, dry cloth.
7. Do not block any ventilation openings. Install the equipment in
accordance with the manufacturer’s instructions.
Wiring
For your safety, be sure to unplug the AC power
cord when connecting cables.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other devices
(including amplifiers) that produce heat.
Take care not to trip on the cables. It may cause damage to the
LCD display set.
9. Do not attempt to circumvent the safety
provisions of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and a third
grounding prong. The wide blade and the third prong are
provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the outlet.
Electric shock
Do not touch the AC power cord or the LCD
display with a wet hand. If you plug/unplug the
AC power cord from the LCD display with a wet
hand, it may cause electric shock.
Lightning storms
During a lightning storm, unplug the LCD display from the wall
outlet and disconnect the antenna to prevent damage to the LCD
display.
10. Prevent the power cord from being tread upon or pinched,
particularly at the plug, convenience receptacles, and the point
where they exit from the device. Be sure that the power outlet is
located near the equipment so that it is easily accessible.
When not in use
If you will not be using the LCD display set for long periods of
time, the LCD display set should be disconnected from the AC
power outlet to prevent power line surges. The LCD display set is
not disconnected from the AC power source when the LCD display
set is switched off.
To disconnect the LCD display set completely, unplug from the AC
power outlet.
11. Only use attachments/ accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with
the apparatus. When a cart is used, use caution
when moving the cart/ apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus when it will be unused for a long period
of time.
Overloading
This LCD display set is designed to operate on a
120V AC supply only.
If there are too many appliances connected to the
same AC power outlet, it could result in a fire or
an electric shock.
14. Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus
iv
Optional equipment
protection against voltage surges and built-up static charges.
If optional equipment is to be installed, leave some space between
optional equipment and the LCD display set. Picture distortion
and/or noisy sound may occur if the LCD display set is positioned
in close proximity to any equipment emitting electromagnetic
radiation.
Section 810 of the National Electrical Code (NEC) in the U.S.A.
and Section 54 of the Canadian Electrical Code in Canada
provides information with in regard to proper grounding of the
mast and supporting structure, grounding of the lead-in wire to an
antenna discharge unit, size of grounding conductors, location of
antenna discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode.
Small accessories
Keep small accessories in a safe place where children are unable
to reach.
Antenna grounding according to the National Electrical Code,
ANS/NFPAFPA 70
Magnetic influence
Antenna
This LCD display contains a strong magnet in the speaker unit that
generates a magnetic field. Keep any items susceptible to magnetic
fields away from the speaker.
Ground clamp
Electric service
equipment
Sound
Antenna discharge
unit
Ground clamps
If you hear snapping or popping sound comes
from the LCD display continuously or frequently
while the LCD display is operating, unplug the
LCD display and consult your dealer or service
technician. It is normal for some LCD displays
to make occasional snapping or popping sounds,
particularly when being turned on or off.
Grounding conductors
Power service grounding
electrode system
Use in outdoor
CLEANING
This LCD display is not designed for outdoors
installation. Do not expose the LCD display to
rain, as it may result in a fire or an electric shock.
Also, do not expose the LCD display to direct
sunlight, as it may heat up and become damaged.
Cleaning the AC power plug
Unplug the AC power plug and clean it
regularly. If the plug is covered with dust and
gathers moisture, its insulation may deteriorate
and result in a fire.
Vehicle, ships and other vessels
Cleaning the screen surface/ cabinet of the LCD display set
Do not install this LCD display in a vehicle.
When cleaning this LCD display, unplug the
AC power cord. If not, it may result in electric
shock. Use a dry soft cloth to clean the cabinet
of the LCD display. To remove dust near
the screen, wipe it gently with a soft cloth.
Stubborn stains may be
removed with a cloth slightly dampened with a solution of mild
soap and warm water. Never use strong solvents such as thinner or
benzine for cleaning. If using a chemically pretreated cloth, please
follow the instruction provided on the package. The ventilation
holes can accumulate dust over time.
Car accidents may cause the LCD display to fall
down and cause injury.
Do not install this LCD display in a ship or vessel.
If the LCD display is exposed to seawater, it may
cause a fire or damage the LCD display.
Medical institutions
Do not place this LCD display in a place where medical equipment
is in use. It may cause the medical equipment to malfunction.
To ensure proper ventilation, we recommend you to remove the
dust periodically (once a month) using a vacuum cleaner, while the
LCD display is powered off.
Volume adjustment
• Adjust the volume to avoid disturbing your neighbors.
Sound carries easily at night. Therefore, we suggest you close the
windows or use headphones.
• When using headphones, adjust the volume to appropriate levels,
or hearing damage may result.
Disclaimer
Some chemical cleaners have been reported to damage the screen
and/or case of the LCD display. ViewSonic will not be liable for
damage resulting from use of these cleaners.
CARRYING THE LCD DISPLAY
ANTENNAS
Outdoor antenna grounding
Carry the LCD display as instructed
If an outdoor antenna is installed, follow the precautions below.
To prevent dropping the LCD display and causing serious injury,
you must follow these guidelines:
Do not install the outdoor antenna system near of overhead power
lines or other electric light or power circuits, or where it can come
in contact with such power lines or circuits.
• Disconnect all cables before carrying the LCD display.
• Carrying the large size LCD display requires at least two or three
people.
• When you carry the LCD display, place your hands as illustrated
and hold it securely. Do not put stress on the LCD panel and the
frame around the screen.
• When carrying the LCD display, do not subject it to shocks,
vibration, or excessive force.
WHEN INSTALLING AN OUTDOOR ANTENNA SYSTEM,
EXTREME CARE SHOULD BE TAKEN TO KEEP FROM
CONTACTING SUCH POWER LINES OR CIRCUITS AS
CONTACT WITH THEM IS ALMOST INVARIABLY FATAL.
Be sure the antenna system is grounded so that it can provide some
v
• When lifting or moving the LCD display, hold it securely from
the bottom. Place your palm directly under the panel.
Do not install the LCD display set as follows:
Air circulation is blocked.
Objects and ventilation holes
Never push any objects into the slots on the LCD display cabinet
as they may touch dangerous voltage points or short out parts that
could result in a fire or an electric shock. Do not place any objects
on the LCD display.
VENTILATION
Slots and openings in LCD display are provided for ventilation.
To ensure reliable operation of the LCD display
and to protect it from overheating, be sure these
openings are not blocked or covered.
The LCD display may accumulate dust and get
dirty if proper ventilation is not provided. For
proper ventilation, follow the following guidelines:
MOISTURE
Moisture and flammable objects
• Keep the product away from moisture. Do not
expose this appliance to rain or moisture. Do
not place objects filled with liquids, such as
vases, on the LCD display.
• Do not use power-line operated LCD display
sets near water, such as in places like a bathtub,
washbowl, kitchen sink, laundry tub, a wet
basement, or near a swimming pool, etc. It may
cause fire or electric shock.
• Do not let this LCD display get wet. Never spill
liquid of any kind on the LCD display. If water
penetrates into the product, unplug the power
cord and contact ViewSonic.
• Do not operate the LCD display when wet. It may result in
electric shock or damage to the LCD display.
• To prevent fire, keep flammable objects or open flame (e.g.
candles) away from the LCD display.
• Never install the LCD display face up, down or
sideways.
• Never install the LCD display turned over or
upside down.
• Never cover the slots and openings with a cloth
or other materials.
• Never block the slots and openings by placing
the LCD display on a bed, sofa, rug or other
similar surface.
• Never place the LCD display in a confined space,
such as a bookcase or built-in cabinet, unless
proper ventilation is provided.
Leave some space around the LCD display set as shown
below. Otherwise, air-circulation may be inadequate and cause
overheating, which may cause a fire or damage to the LCD display
set.
Installed on the wall
INSTALLATION
Optional wall mount
To do Wall mount installation, you need a Wall-Mount Bracket.
When installing or removing the LCD display using the WallMount Bracket, be sure to use qualified contractors. If not properly
secured during installation or removal from the Wall-Mount
Bracket, the LCD display may fall and cause serious injury.
• When installing the LCD display using a Wall-Mount Bracket,
make sure you follow the operating instructions supplied with the
Wall-Mount Bracket.
• Attach the brackets supplied with the Wall-Mount Bracket.
• The LCD display is not designed for hanging from the ceiling. It
may fall and cause serious injury.
11.875 inches
(30.16 cm)
4 inches
(10 cm)
4 inches
(10 cm)
4 inches
(10 cm)
Installed with stand
4 inches
(10 cm)
Air circulation is blocked.
11.875 inches
(30.16 cm)
4 inches
(10 cm)
Placement
The LCD display should be installed near an easily accessible AC
power outlet.
Observe the following to prevent the LCD display
from falling from the stand or wall mount.
• Place the LCD display on a stable, level surface.
• Do not hang anything on the LCD display. Do not
allow children to climb on the LCD display. Do
not install the LCD display in places subject to
2.375 inches
(6.03 cm)
Leave at least this space around the set.
vi
extreme temperature, such as in direct sunlight, near a radiator,
or heating vent. If the LCD display is exposed to extreme
temperature, the LCD display may overheat and cause
deformation of the enclosure or cause malfunction.
• Do not install the LCD display in a place exposed to direct air
conditioning.
• If the LCD display is installed in such a location, moisture may
condense inside and may cause a malfunction.
• Do not place the LCD display in hot, oily,
humid or excessively dusty places.
• Do not install the LCD display where insects may
enter.
• Do not install the LCD display where it may be exposed to
mechanical vibration.
• Do not install the LCD display in a location where it may spear
up, such as on or behind a pillar, or where you might bump your
head on it. It may cause injury.
Preventing the LCD display from toppling over
To prevent the LCD display from toppling over, secure the LCD
display to a wall or stand.
Placement for watching
We suggest you to watch the LCD display at a distance of 3-7
times that of the screen height, and not in excessive brightness. It
is easy to cause eye fatigue if you watch LCD display for too long
or in a dark room. To obtain clear picture, do not expose the screen
to direct illumination or sunlight. Use spot lighting directed down
from the ceiling if you can.
LCD SCREEN
• Although the LCD screen is made with high precision technology
and has effective pixels of 99.99% or more, black dots or bright
points or light (red, blue, or green) may appear constantly on the
LCD screen. This is a structural property of the LCD panel and is
not a malfunction.
• The LCD screen is made with high-precision technology. To
achieve a high level of performance and picture quality, this LCD
display’s backlight setting is set to maximize the brightness of
the LCD display. However, uneven brightness may be observed
when the LCD display is viewed in a dark environment without
an input source or a blank screen. This is a normal condition, not
a malfunction of the LCD display. To improve this condition,
change the Picture mode, Backlight setting, enable the Light
Sensor, or turn on the Power management.
• Avoid exposing the LCD screen surface to direct sunlight. It is
likely to damage the LCD panel.
• Do not push or scratch the LCD screen, or place objects on top
of the LCD display. The image may be uneven or the LCD panel
may be damaged.
• If the LCD display is used in a cold place, a smear may occur in
the picture or the picture may become dark. It is not caused by a
failure. This condition will improve as the temperature rises.
• When still pictures are displayed continuously, ghosting may
occur. It should disappear after a short period of time.
• The screen and cabinet get warm when the LCD display is in use.
This is a normal condition.
• Spraying insect repellent with volatile material on the screen will
cause damage.
• Do not make prolonged contact with rubber or plastic material.
Broken pieces
Do not throw anything at the LCD display.
Doing so may break the screen glass and cause
serious injury.
If the surface of the LCD display cracks, unplug
the AC power cord before touching the LCD
display. Otherwise electric shock may result.
Handling of broken glass and liquid crystal leakage
If the LCD panel gets damaged, crystalline liquid leakage may
occur, or scattered broken glass may result. Do not touch broken
glass or crystalline liquid which is toxic, with bare hands as cuts,
poisoning or skin irritation may occur. Also do not glass fragments
or leaked crystalline liquid get into your eyes or mouth. Should
either contacted your eyes or mouth, rinse the contacted area
thoroughly with water and consult your doctor.
SERVICING
Do not attempt to repair the LCD display
yourself, since opening the cabinet may
expose you to dangerous voltage or other
hazards. Ask qualified service personnel to
do the servicing for your LCD display.
Replacement parts
When replacement parts are required, be sure the service technician
certifies in writing that he/she has used replacement parts specified
by the manufacturer that have the same characteristics as the
original parts. Unauthorized substitutions may cause a fire, an
electric shock or other hazards.
Safety check
Upon completion of repairs to the LCD display, ask the service
technician to perform routine safety checks (as specified by
the manufacturer) to determine that the LCD display is safe for
operating, and to so certify.
Ask a qualified service technician to dispose of the LCD display.
vii
Getting Started
Package Contents
Please make sure the following items are included with your LCD display.
If any items are missing, please contact your dealer.
POWER
SOURCE
1
2
4
5
7
8
3
6
9
RETURN
-
1
EXIT
ENTER
MUTE
MENU
C.C
VOL
CH
INFO
PICTURE
LCD display
CDE3201LED
LCD Display
User Guide
SOUND
ASPECT
Remote Control with batteries
Stand screws
CDE3201LED LCD Display
Quick Start Guide
Model No. VS-15045
ViewSonic User Guide
ViewSonic Quick Start Guide
1
Power adapter
Getting Started
Installing the LCD Display
Installing the Stand
Figure 1
Figure 2
Figure 3
1. Carefully place the LCD display screen side down on a cushioned surface to protect the screen from
damage.
(see Figure 1)
2. Attach the foot stand and secure it with the included screws. Please fasten with a cross screw driver.
(see Figure 2)
3. Stand the LCD display up. (see Figure 3)
Disconnecting the Stand
1. Carefully place the LCD display screen side down on a cushioned surface to protect the screen from
damage. (see Figure 1)
2. Remove the screws and detach the stand from the LCD display. (see Figure 2)
Figure 1
Figure 2
2
Getting Started
Mounting ViewSonic LCD display to the wall
The LCD display can be used in a free standing position or wall-mounted. Before installing the product to the
wall, please consider the following guidelines:
•Read the Important Safety Instructions, at the start of this manual.
•Do not install in a moist or wet environment. This equipment is intended for indoor use.
•Do not install near heat source, or strong magnetic fields.
•Use only ViewSonic approved wall-mounting brackets to support the LCD display weight.
•Before attaching the wall mount plate to the back cover, ensure the product is working.
•If your LCD display is already set up for free-standing operation, you need to first remove the stand before
mounting the device to the wall.
To attach the wall-mount bracket to LCD display safely, please use the following guidelines:
•Disconnect the power and any other cables that might hinder moving the LCD display.
•Set the LCD display on a table or work surface, placing the screen face down on a towel or woolen blanket
to protect the screen surface from damage while installing plate.
•Before installing the LCD display on the wall, ensure you have recorded the product serial number on page
(i) of the User Guide, as you will need the serial number to request service should there be a service need.
•Install the wall mount plate to the LCD display using screws NO LONGER than 12mm, as longer screws
found in universal (non-ViewSonic) wall mount kits may damage the power supply causing the unit to fail.
The wall-mount screw type is M6 x L12.
•Mount the wall mount bracket to the wall ensuring use of proper screws to support the installation. Ensure
there is at least 3cm of space surrounding any air-vents of your LCD display to allow adequate cooling
during operation.
•Hang the LCD display wall mount plate to the wall mount bracket, completing installation.
Enjoy your ViewSonic LCD display!
3
Getting Started
Wall Mount Kit Specifications (VESA)
When attaching to other building materials, please contact your nearest dealer.
A
C
B
D
Product Family
LCD display
inch
32
VESA Spec. (A x B)
200 x 200 mm
Standard Screw (C x D)
M6 x L12
Quantity
4
•ViewSonic provides the standard dimensions for wall mount kits as shown in the table above.
•To find the perfect mount, please browse www.viewsonic.com or call our service team:
United States 1-800-688-6688, Canada 1-866-463-4775.
•When purchasing our wall mount kit, a detailed install manual and all parts necessary for assembly are
provided.
•Do not use the screws that longer than the standard dimension, as they may cause damage to the inside of the
LCD display set.
4
Getting Started
Front View of the Product
1
Item
Icon
1
Speakers
2
Menu
3
2
3
4
5
6
7
8
Description
Emit audio sound.
MENU
Turn the on-screen display (OSD) menu on / off.
VOL -
Decrease the volume.
Move to the left or adjust the setting on the OSD menu.
VOL +
Increase the volume.
Move to the right or adjust the setting on the OSD menu.
Volume
q
Move downward to scroll through menu options.
p
Move upward to scroll through menu options.
4
OSD Item Select
5
Input
6
Power
Turn the power on from standby mode. Touch it again to
return to standby mode.
7
Remote Control Receiver
Receive IR signals from the remote control.
8
LED Indicator
Blue indicates power on. Red indicates standby mode.
INPUT
Select the input source.
Enter the submenu.
5
Getting Started
Rear View of the Product
8
1
9
2
10
3
11
4
5
6
12
7
Item
1
YPbPr signal input
2
Audio input (left/ right)
3
Earphone Jack
4
SPDIF Optical output
5
Remote Control output
6
7
8
9
10
11
12
USB
DC input
HDMI input
DVI input
PC Audio input
VGA signal input
RS232 signal input
Description
Connect to the YPbPr output of A/V device.
j Composite and Y use the same connector.
Connect to the corresponding audio connectors on your A/V device.
Connect to earphones. By connecting the earphones, you can listen
to the sound from the LCD display through the earphones.
j If you connect the earphones, the LCD display speakers will be
muted.
Connect to the SPDIF input of A/V device.
Connect to an IR emitter. This will enable the remote control of
external equipment.
Connect to USB devices, such as USB flash drive.
Connect to the DC input power source.
Connect to the HDMI output of A/V devices.
Connect to the DVI output of PC devices.
Connect to a PC line / audio port.
Connect to a PC VGA port.
Reserved for the service technician’s use.
6
Getting Started
Connecting the LCD Display
HD Cable Box/HD Satellite Box
You can also enjoy high-definition programming by subscribing to a high-definition cable service or a highdefinition satellite service. For the optimum picture quality, be sure to connect this device to your LCD display
via the HDMI or component video (with audio) input on the rear side of your LCD display.
HDMI Connection
HD cable box /
HD satellite box
Rear side of the LCD display
COMPONENT
VIDEO OUT
LINE OUT
R
DVI-HDTV OUT
IN
Pr
Y
AUDIO L
VIDEO
HDMI OUT
OUT
Pb
HDMI cable
CATV / Satellite
antenna cable
HDMI cable
DVI Connection
HD cable box /
HD satellite box
Rear side of the LCD display
COMPONENT
VIDEO OUT
LINE OUT
R
DVI-HDTV OUT
IN
Pr
Y
AUDIO L
VIDEO
HDMI OUT
OUT
Pb
Audio cable
DVI cable
CATV / Satellite
antenna cable
DVI-to-HDMI cable
DVI cable
DVI-to-HDMI cable
DVI-to-HDMI adapter
Audio cable
☼
•For DVI connection, connect the HDMI jack (with DVI cable, DVI-to-HDMI cable, or DVI-to-HDMI
adapter), and connect the audio jack to the AUDIO IN jacks of PC Audio input.
7
Getting Started
HDMI Timing Reference Chart
No.
Mode
HDMI
DVI
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
VGA60(640x480)
SVGA60(800x600)
XGA60(1024x768)
SXGA60(1280x1024)
WXGA60(1360x768)
1280 x 800
1440 x 900
1680 x 1050
1920 x1080
480i60
576i50
480P60
576P50
720P50
720P60
1080I50
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
NA
NA
NA
NA
NA
V
V
V
V
NA
17
1080I60
V
NA
18
1080P50
V
NA
19
1080P60
V
NA
20
1080P24
V
NA
YPbPr or Component Connection
HD cable box /
HD satellite box
Rear side of the LCD display
COMPONENT
VIDEO OUT
LINE OUT
R
DVI-HDTV OUT
IN
Pr
Y
AUDIO L
VIDEO
HDMI OUT
OUT
Pb
Component cable
Audio
cable
Audio cable
Component cable
☼
•YPbPr provides better quality than the AV connection.
8
CATV / Satellite
antenna cable
Getting Started
AV Connection
HD cable box /
HD satellite box
Rear side of the LCD display
COMPONENT
VIDEO OUT
LINE OUT
R
DVI-HDTV OUT
IN
Pr
Y
AUDIO L
VIDEO
HDMI OUT
OUT
Pb
CATV / Satellite
antenna cable
AV cable
AV cable
Programming your Cable or Satellite Box remote
Refer to the user manual from your service provider to determine the setting.
If it requires:
•3 digits, please try “566”, “565”, “556”, or “688”. It usually works with DISHNetwork.
•4 digits, please try “0054”. It usually works with Cox.
•5-digits, please try “11454”, “11054”, or “10690”. It usually works with DIRECTV.
Personal Computer
Use the LCD display as the monitor of your computer.
Rear side of the LCD display
Audio cable
(stereo mini plugs)
VGA 15 Pin cable
☼
•Connect the PC IN jack to the PC using a 15-pin cable and audio cable.
9
Getting Started
PC Timing Reference Chart
VGA Timing
No
Mode
Resolution
1
2
3
4
5
6
7
8
9
10
11
IBM VGA
VESA DMT
VESA DMT
VESA DMT
VESA DMT
VESA DMT
VESA DMT
VESA DMT
VESA DMT
VESA DMT
CEA
720 x 400
640 x 480
800 x 600
1024 x 768
1280 x 768
1280 x 800
1280 x 1024
1360 x 768
1440 x 900
1680 x 1050
1920 x 1080
Panel FullHD (1920 x 1080) Support
H sync
V sync
Pixel clock
Polarity
(kHz)
(Hz)
(MHz)
31.47
70.09
28.32
N/P
31.5
59.94
25.175
N/N
37.88
60.32
40
P/P
48.36
60
65
N/N
47.77
59.8
79.5
N/P
49.7
59.81
83.5
N/P
63.98
60.02
108
P/P
47.71
60.01
85.5
P/P
55.94
59.89
106.5
N/P
65.29
59.95
146.25
N/P
67.5
60
148.5
P/P
☼
•This VGA input does not support interlaced signals.
10
Support
V
V
V
V
V
V
V
V
V
V
V
Using the LCD Display Features
Remote Control and LCD Display Controls
Inserting Remote Control Batteries
1. Remove the battery cover by pulling then lifting the knob on the cover.
2. Insert the batteries, corresponding to the (+) and (-) markings on the battery compartment.
3. Reattach the battery cover.
CAUTION
•Only use the specified AAA batteries.
•Do not mix new and old batteries. This may result in creaking or leakage, which may pose a risk of fire or
lead to personal injury.
•Insert batteries according to (+) and (-) markings. Inserting the batteries incorrectly may result in leakage,
which may pose a risk of fire or lead to personal injury.
•Dispose of the battery in accordance with local laws and regulations.
•Keep the batteries away from children or pets.
•When the remote control will not to be used for an extended period, remove the batteries.
Remote Control and LCD Display Controls
POWER
SOURCE
7
1
1
2
3
4
5
6
7
8
Touch keys located at the front side of
the LCD display operate the same as
these buttons on the remote control.
2
9
RETURN
-
1
8
EXIT
9
10
ENTER
MUTE
MENU
11
3
12
Button
1
SOURCE
Description
Press to display the Source Select
list and select the source with ▲/▼.
To confirm the selection, press
ENTER.
C.C
4
VOL
CH
13
14
INFO
5
PICTURE
SOUND
Source Select
AV
YPbPr
DVI
ASPECT
HDMI
15
6
PC
USB
11
Using the LCD Display Features
POWER
SOURCE
7
1
1
2
3
4
5
6
7
8
Button
2
0~9, number
buttons
3
MUTE
Description
Press the respective button to input a character or
number.
2
9
RETURN
-
1
8
EXIT
9
4
5
- VOL +
PICTURE
6
SOUND
7
POWER
8
RETURN
Press to return to the previous channel.
9
EXIT
Press to exit the OSD menu screen.
10
▲▼◄►/
ENTER
buttons
11
MENU
12
C.C
13
14
▼ CH ▲
INFO
Press these buttons to navigate the OSD menus.
•▲/▼ - move upward/downward to select menu
options.
•◄/► - move to the right/left to select the main
menu or adjust the settings.
You can also use ► to enter the corresponding
submenu.
•ENTER: Confirm the selection or enter the
corresponding submenu.
Press to turn the OSD (On-Screen Display) menu
on.
Press to select the Closed Caption menu in the AV
mode.
Press to change the channels up or down.
Press to display the current state of the LCD
display.
10
ENTER
MUTE
MENU
11
3
12
VOL
CH
13
14
INFO
5
6
PICTURE
SOUND
Press this button repeatedly to select the preset
picture mode.
Available options: Standard, Movie, User, Power
Saving, or Dynamic.
Press this button repeatedly to select the preset
sound mode.
Available options: Standard, Soft, User, User SRS,
or Dynamic.
Press this button to turn the power on from standby
mode. Press it again to return to standby mode.
C.C
4
Press to turn off the sound. To restore the sound,
press this button again, or press the VOL+/- button.
Press to adjust the volume.
ASPECT
15
HDMI
1080p 60Hz
Aug-18 15:02 Sat
15
ASPECT
Press this button repeatedly to select the screen size.
Available options: Normal, Wide, Cinema, Zoom,
or Full 100%.
* For Full 100% option, it is only available on
HDMI/DVI input source.
12
Using the LCD Display Features
Operation
Turning the LCD Display On and Off
POWER
SOURCE
Press
on the remote control.
You can also use the
key on the front side of the panel.
1
2
3
j If there is no input signal within 10 minutes, the LCD display will be
turned off automatically.
Adjusting the Volume
C.C
Press VOL +/- to adjust volume.
VOL
CH
To turn off the volume, press MUTE.
To restore volume, press MUTE again, or press VOL +/- directly.
ENTER
MUTE
MENU
Viewing the Displayed Information
To display the current information of the LCD display:
INFO
Press INFO, and the current state will be displayed on the screen.
(It shows all or some of the information about Input, Resolution,
etc., depending on the input source)
j The illustration shows an example of the INFO screen in an HDMI source.
HDMI
1080p 60Hz
Aug-18 15:02 Sat
13
PICTUER
SOUND
ASPECT
Using the LCD Display Features
Selecting the Input Source
To select the input sources connected to the LCD display:
Source Select
1. Press SOURCE on the remote control.
AV
2. Press ▲ or ▼ to select the desired input source.
YPbPr
3. To confirm the selection, press ENTER.
DVI
HDMI
PC
USB
Using the Parent Controls
With PARENT CONTROL, you can block LCD display and movie programming based on Movie ratings.
Password is required to access the PARENTAL CONTROL menu. The default is “0000”.
To manage programs using the US Ratings system:
PARENTAL CONTROL
1. Press MENU to display the OSD main menu.
Lock Parental Control
2. Press ◄ or ► to select PARENTAL menu, then press ENTER to
enter the menu.
V-CHIP
Change Password
Keypad Lock
3. Enter the password.
Source Lock
4. Press ▲ or ▼to select V-CHIP, then press ► to enter V-CHIP
submenu.
System Lock
MENU
5. Press ▲ or ▼ to select US V-Chip, then press ► to enter the
US rating system submenu.
:Return
0-9
:Enter password
V-CHIP
US V-Chip
Canada V-Chip
Block UnRated Show
MENU
:Return
:Move
ENTER
:Go to Next Menu
ENTER
:Go to Next Menu
Movie Rating
1. Press ▲ or ▼ to select Movie Rating, then press ► to enter its
submenu.
USA
Movie Rating
TV Rating
MENU
2. Press ▲ or ▼ to select your desired MPAA ratings level.
The MPAA ratings level are defined as following:
•G (general audience)
•PG (parental guidance suggested)
•PG-13 (recommended for children 14 years of ageor older)
14
:Return
:Move
Using the LCD Display Features
•R (mature audience)
•NC-17 (no one under 17 years of age)
•X (adult audience only)
3. Press ENTER to lock ( ) / unlock (
MOVIE RATING
G
PG
PG-13
) your selection.
R
NC-17
4. Press EXIT to exit the menu.
X
MENU
:Return
:Move
ENTER
:Lock/Unlock
TV Rating
1. Press ▲ or ▼ to select TV Rating, then press ► to enter its submenu.
USA
Movie Rating
TV Rating
MENU
2. Press ▲ or ▼ to select your desired TV ratings level and press ◄ or ►
to select the desired content check box.
:Return
D
TV-G
•TV-Y (all children)
•TV-Y7 (older children)
•TV-G (general audience)
•TV-PG (guidance suggested)
•TV-14 (strongly cautioned)
•TV-MA (mature audience)
•D (suggestive dialog)
•L (adult language)
•S (sexual situations)
•V (violence)
•FV (fantasy violence)
TV-14
15
S
TV-Y7
TV ratings content
4. Press EXIT to exit the menu.
L
TV-Y
TV ratings level
) your selection.
:Go to Next Menu
ENTER
TV RATING
The TV ratings level and content are defined as following:
3. Press ENTER to lock ( ) / unlock (
:Move
TV-PG
TV-MA
MENU
:Return
:Move
ENTER
:Lock/Unlock
V
FV
Using the LCD Display Features
To manage programs using the Canada Ratings system:
1. Press MENU to display the OSD main menu.
PARENTAL CONTROL
2. Press ◄ or ► to select PARENTAL menu, then press ENTER to enter
the menu.
Lock Parental Control
V-CHIP
3. Enter the password.
Change Password
4. Press ▲ or ▼to select V-CHIP, then press ► to enter V-CHIP
submenu.
Source Lock
Keypad Lock
System Lock
MENU
5. Press ▲ or ▼ to select Canada V-Chip, then press ► to enter the
Canada Rating system submenu.
:Return
0-9
:Enter password
V-CHIP
US V-Chip
Canada V-Chip
Block UnRated Show
MENU
:Return
:Move
ENTER
:Go to Next Menu
English Rating
1. Press ▲ or ▼ to select English Rating, then press ► to enter its
submenu.
CANADA
English Rating
French Rating
MENU
2. Press ▲ or ▼ to select your desired Canadian English rating level.
:Return
4. Press EXIT to exit the menu.
16
ENTER
:Go to Next Menu
ENGLISH RATING
The Canadian English rating levels are defined as following:
•C (children)
•C8+ (children eight years and older)
•G (general programming, suitable for all audiences)
•PG (parental guidance)
•14+ (viewers and older)
•18+ (adult programming)
3. Press ENTER to lock ( ) / unlock ( ) your selection.
:Move
C
C8+
G
PG
14+
18+
MENU
:Return
:Move
ENTER
:Lock/Unlock
Using the LCD Display Features
French Rating
1. Press ▲ or ▼ to select French Rating, then press ► to enter its
submenu.
CANADA
English Rating
French Rating
MENU
2. Press ▲ or ▼ to select your desired Canadian French rating level.
:Return
ENTER
:Go to Next Menu
FRENCH RATING
The Canadian French rating levels are defined as following:
•G (general)
•8 ans+ (children eight years and older)
•13 ans+ (not appropriate for children of less than 13 years)
•16 ans+ (not appropriate for children of less than 16 years)
•18 ans+ (reserved to adults)
3. Press ENTER to lock ( ) / unlock ( ) your selection.
:Move
G
8 ans+
13 ans+
16 ans+
18 ans+
MENU
:Return
:Move
ENTER
:Lock/Unlock
4. Press EXIT to exit the menu.
Blocking Unrated Movie Programs
To block the unrated movies programs:
1. Press MENU to display the OSD main menu.
2. Press ◄ or ► to select PARENTAL menu, then press ENTER to enter the menu.
3. Enter the password.
4. Press ▲ or ▼to select V-CHIP, then press ► to enter V-CHIP submenu.
5. Press ▲ or ▼ to select Block UnRated Show.
V-CHIP
6. Press ENTER to block/unblock all movies/programs that are not rated.
US V-Chip
A
icon indicates all movies/programs that are not rated have been
blocked.
Canada V-Chip
Block UnRated Show
MENU
17
:Return
:Move
ENTER
:Lock/Unlock
Using the LCD Display Features
Changing Password
To change a new password:
1. Press MENU to display the OSD main menu.
2. Press ◄ or ► to select PARENTAL menu, then press ENTER to enter the menu.
3. Enter the password.
PARENTAL CONTROL
4. Press ▲ or ▼to select Change Password, then press ► to enter its
submenu.
Lock Parental Control
V-CHIP
Change Password
Keypad Lock
Source Lock
System Lock
MENU
:Return
:Move
:Go to Next Menu
ENTER
CHANGE PASSWORD
5. Enter the old password on Old PIN.
Old PIN
6. Enter your new password on New PIN.
New PIN
confirm
7. Enter your new password again on Confirm.
The screen will return to the PARENTAL CONTROL menu. This
indicates the password has been changed.
8. Press EXIT to exit the menu.
MENU
:Return
0-9
:Enter password
Blocking Selected Input Source
To block the selected input source:
1. Press MENU to display the OSD main menu.
2. Press ◄ or ► to select PARENTAL menu, then press ENTER to enter the menu.
3. Enter the password.
4. Press ▲ or ▼ to select Source Lock, then press ENTER to enter its
submenu.
PARENTAL CONTROL
Lock Parental Control
V-CHIP
Change Password
Keypad Lock
Source Lock
System Lock
MENU
:Move
ENTER
:Go to Next Menu
SOURCE LOCK
5. Press ▲ or ▼ to select the input source that you want to block.
Page 1/1
AV
6. Press ENTER to confirm.
A
:Return
YPbPr
DVI
icon indicates the selected input source has been blocked.
HDMI
7. Press EXIT to exit the menu.
PC
USB
MENU
18
:Return
:Move
:Page
ENTER
:On/Off
Using the LCD Display Features
Resetting to Factory Default Settings
OTHERS
To reset all setting to the factory default settings:
Blue Back
1. Press MENU to display the OSD main menu.
No Signal Power Off
2. Press ◄ or ► to select OTHERS menu, then press ENTER to enter
the menu.
Usage Monitor
3. Press ▲ or ▼ to select All Reset, then press ENTER to reset to the
default settings.
All Reset
No Operation Power Off
MENU
Audio Only
Off
Display ID
1
:Return
Execute
:Move
:Change Setting
Display ID Setting
To set ID number to LCD display for RS232 function:
OTHERS
1. Press MENU to display the OSD main menu.
Blue Back
2. Press ◄ or ► to select OTHERS menu, then press ENTER to enter
the menu.
No Signal Power Off
3. Press ▲ or ▼ to select Display ID.
Audio Only
Off
Display ID
1
4. Press ◄ or ► to set the ID number (1~98).
For details information, refer to the RS232 Protocol on page 29~36.
No Operation Power Off
Usage Monitor
All Reset
MENU
:Return
Execute
:Move
:Change Setting
5. Press EXIT to exit the menu.
Customizing PC Display
Connect the PC and your LCD display using the VGA cable. See “Personal Computer” on page 9.
1. Press SOURCE to display the Source Select menu.
2. Press ▲ or ▼ to select PC, then press ENTER to confirm the setting.
3. Press MENU to display the OSD main menu.
4. Press ◄ or ► to select PICTURE menu, then press ENTER to enter the menu.
5. Press ▲ or ▼ to select PC Settings, then press ENTER to enter its
submenu.
PICTURE
Picture Settings
Screen Size
Wide
PC Settings
Color Temperature
Normal
Backlight
High
Advanced Picture Settings
MENU
6. Press ▲ or ▼ to select Auto Adjust, Horizontal Position, Vertical
Position, Clock, or Phase, and press ◄ or ► to adjust the setting.
:Return
:Move
:Go to Next Menu
ENTER
PC SETTINGS
Auto Adjust
Execute
Horizontal Position
7. Press EXIT to exit the menu.
Vertical Position
Clock
Phase
Reset
MENU
19
:Return
Execute
:Move
ENTER
:Press to Execute
Using the LCD Display Features
Using USB Function
Your LCD display is equipped with a USB connector that enables you to view photos or listen to music stored
on a USB storage device.
j USB only supports JPEG and MP3 files.
Multimedia support format
Multimedia File
Categories Extension
Music
*.mp3
Photo
*.jpg
Decoder
Notes
Sampling Frequency [KHz] : 32 / 44.1 / 48
MPEG1 Audio LAYERIII
Bit Rate [kbit/s]: 32 / 40 / 48 / 56 / 64 / 80 / 96 /
(Not corresponding MP3 Pro)
112 / 128 / 160 / 192 / 224 / 256 / 320 / VBR
Horizontal Max: less than 5000
Vertical Max: less than 5000
Baseline
Horizontal Min: greater than 8
Vertical Min: greater than 8
1. Plug a USB device to the USB connector on the rear side of the LCD display.
2. Press SOURCE to display the Source Select menu.
3. Press ▲ or ▼ to select USB, then press ENTER to confirm the setting. The USB menu appears on the
screen.
Music
Photo
Media Setting
NowPlaying
4. Press ◄ or ► to select the menu item, then press ENTER.
5. Press EXIT to return to the previous screen.
Playing Music
1. Press ◄ or ► to select Music, then press ENTER.
If there are several folders, press ▲ or ▼ to select the
desired folder, then press ENTER to view the subfolder
content.
music
Music001.MP3
2.
Music002.MP3
3.
Music003.MP3
4.
Music004.MP3
5.
Music005.MP3
6.
Music006.MP3
7.
20
Music007.MP3
8.
Music008.MP3
9
Music009.MP3
10.
2. Press ▲ or ▼ to select a song, then press ENTER to play.
An automatic playback begins from the selected song.
Folder 0 File 10 PAGE 1/1
1.
Music010.MP3
Using the LCD Display Features
3. During the playback, do the following:
•To pause the playback, press ◄ or ► to select
icon,
then press ENTER. Press ◄ or ► to select
icon, then
press ENTER to resume.
icon,
•To skip to previous song, press ◄ or ► to select
then press ENTER.
icon,
•To skip to next song, press ◄ or ► to select
then press ENTER.
icon, then
•To stop the playback, press ◄ or ► to select
press ENTER.
No Jacket
Name
Date
Size
: Music001.MP3
: 2012/1/1 12:00:00
: 5013KB
Title
Artist
Album
Track
Genre
Time
: Music001
: Unknow
: Music
:Pop
:03:33
Year
:2007
00:09/03:33
j You can directly view the playlist by selecting NowPlaying, then press ENTER.
Viewing Photos
1. Press ◄ or ► to select Photo, then press ENTER.
If there are several folders, press ▲ or ▼ to select the desired folder, then press ENTER to view the
subfolder content.
2. Press ▲ or ▼ to select a photo, then press ENTER to view the photo in full screen.
•Press EXIT to stop the slide show.
Customizing Slide Show Settings
1. Press ◄ or ► to select Media Setting, then press
ENTER.
2. Press ▲ or ▼ to select the menu item, and press ◄ or ►
to adjust the setting.
Menu item
Slideshow Interval
Slideshow Effect
Slideshow Repeat
Slide Mode
Background Music
Music Play Mode
Music Play Repeat
Music Auto Play
Slideshow Interval
5S
Slideshow Effect
Random
Slideshow Repeat
Off
Slide Mode
Order
Background Music
On
Music Play Mode
Order
Music Play Repeat
Off
Music Auto Play
Off
Description
Set the interval time between each slide displays (3 S / 5 S / 10 S / 30 S / 1 Min /
30 Min).
Select the transition effect between each slide displays (Random / Off /
Wipe Right / Wipe Left / Wipe Up / Wipe Down / Comb Side / Comb UpDown /
Checker / Mosaic / Fade / Blind Right / Blind Left / Blind Up / Blind Down /
Box In / Box Out / Slide in Right / Slide in Left / Slide in Up / Slide in Down).
Enable/Disable the slide show repeatition (Off / On).
Set the slide mode option (Order / Random).
Enables/Disable background music during the slide show (On / Off).
Set music play mode option (Order / Random / Play One).
Enable/Disable the music playback repeatition (Off / On).
Enable/Disable the automatic music playback (Off / On).
21
Using the LCD Display Features
Adjusting On-Screen Display (OSD) Settings
1. Press MENU to display the OSD main menu.
PICTURE
SOUND
PARENTAL
SETUP
OTHERS
2. Press ◄ or ► to select the main menu, then press ENTER to enter the selected menu.
3. Press ▲ or ▼ to select the menu item, then press ◄ or ► to adjust or select the setting.
When selecting a menu item with a submenu (► ►), press ► or ENTER to enter its submenu.
(“► ►” will only appear when the menu item is highlighted)
4. Press MENU to return to the previous menu or press EXIT to exit the menu.
Picture Menu
PICTURE
Picture Settings
Screen Size
Wide
Menu item
Picture Settings
PC Settings
Color Temperature
Normal
Backlight
High
Advanced Picture Settings
MENU
:Return
:Move
:Go to Next Menu
ENTER
PICTURE SETTINGS
Picture Mode
Standard
Brightness
Contrast
Saturation
Hue
Screen Size
Sharpness
MENU
:Return
:Move
:Change Setting
PC SETTINGS
Auto Adjust
Execute
Horizontal Position
Vertical Position
PC Settings
(only available
on VGA source)
Clock
Phase
Reset
MENU
:Return
Execute
:Move
ENTER
:Press to Execute
Color
Temperature
22
Description
Apply a preset picture mode optimized for different
viewing conditions (Standard / Movie / User /
Power Saving / Dynamic).
j If Picture Settings is set to User, you can adjust
the following settings:
•Brightness: Adjust the brightness setting.
•Contrast: Adjust the difference between the
light and dark levels in the picture.
•Saturation: Adjust the color detail of images.
•Hue: Adjust the picture hue.
•Sharpness: Adjust the sharpness of the edges
of elements in the picture.
Select the aspect ratio of the display (Zoom /
Normal / Wide / Cinema / Full 100%).
* For Full 100% option, it is only available on
HDMI/DVI input source.
Adjust the PC display settings.
•Auto Adjust: Synchronize the display
automatically.
•Horizontal Position: Move the screen position
horizontally.
•Vertical Position: Move the screen position
vertically.
•Clock: Adjust delay time of clock in order to
reduce the noise of picture.
•Phase: Adjust delay time of phase in order to
reduce the noise of picture.
•Reset: Reset to the default settings.
Apply a preset color temperature setting (Normal /
Warm / Cool).
Using the LCD Display Features
ADVANCED PICTURE SETTINGS
Dynamic Contrast
MENU
Off
Film Mode
Off
Noise Reduction
Medium
MPEG Noise Reduction
Medium
:Return
:Move
Menu item
Backlight
Description
Adjust the backlight that affects the overall
brilliance of the picture (High / Medium / Low).
Advanced
Picture Settings
Set additional picture settings:
•Dynamic Contrast: Automatically enhance the
image for greater picture details.
•Film Mode: Produce smoother motion picture
when viewing movies.
•Noise Reduction: Reduce the noise level.
•MPEG Noise Reduction: Reduce the noise level
when viewing movies.
Menu item
Sound Settings
Description
Apply a preset audio option optimized for different
sounding conditions (Standard / Soft / User / User
SRS / Dynamic).
j If Sound Settings is set to User, you can adjust
the following settings:
•Bass: Adjust the bass level to your preference.
•Treble: Adjust the treble level to your
preference.
•Balance: Adjust the sound balance between the
left and right speakers.
Select the type of digital audio output to an external
audio system (Off / PCM / Raw).
Apply a preset equalizer setting (Off / Rock / Pop /
Jazz / User SRS).
* When TruSurround HD is enabled, the Equalizer
Settings will be set to User SRS.
Set the SRS sound settings.
•TruSurround HD: Select to enable TruSurround
HD feature.
•Dialog Clarity: Set the dialog clarity level to
ensure clear vocals.
•TruBass: Set the bass output level to suit the
capability of the speakers.
•Definition: Set the definition level to deliver a
high frequency sounds.
:Change Setting
Sound Menu
SOUND
Sound Settings
Digital Audio Output
Off
Equalizer Settings
Off
SRS Settings
MENU
:Return
:Move
:Go to Next Menu
ENTER
SOUND SETTINGS
Sound Mode
Standard
Bass
Digital Audio
Output
Equalizer
Settings
Treble
Balance
MENU
:Return
:Move
:Change Setting
SRS Settings
SRS SETTINGS
TruSurround HD
MENU
Dialog Clarity
Low
TruBass
Medium
Definition
Low
:Return
:Move
:Change Setting
23
Using the LCD Display Features
Parental Control Menu
V-CHIP
US V-Chip
Canada V-Chip
Block UnRated Show
MENU
:Return
:Move
Menu item
Lock Parental
Control
V-CHIP
Description
Enter password to access Lock Parental Control
menu.The default is “0000”.
Set the channel settings.
•US V-Chip: Set which USA TV/movie rating to
lock for viewing.
•Canada V-Chip: Set which Canada movie rating
to lock for viewing.
•Block UnRated Show: Block all unrated
programs.
Change
Password
Keypad Lock
Source Lock
System Lock
Change the new password.
:Go to Next Menu
ENTER
CHANGE PASSWORD
Old PIN
New PIN
confirm
MENU
:Return
0-9
:Enter password
Select to lock the front panel keys operation.
Select the input source that you want to block.
Enable/Disable the Lock Parental Control function.
Setup Menu
Menu item
Closed Caption
SETUP
Closed Caption
Menu Language
English
Clock
MENU
OSD Transparency
Off
OSD Timer
20 S
:Return
:Move
:Go to Next Menu
ENTER
CLOSED CAPTION
MENU
Caption Display
Off
Analog Caption Type
CC1
:Return
:Move
:On/Off
CLOCK
Setup Time
2012-08-18 11:41:17
Day of Week
Sat
Daylight Saving Time
Time Format
MENU
:Return
:Move
Description
Set Closed Caption (CC) settings.
•Caption Display: Enable/Disable the caption
display.
•Analog Caption Type: Set the analog CC display
type.
Menu Language Select the on-screen menu language.
Clock
Set the time settings.
•Setup Time: Set the current date and time.
•Day of Week: Display the day of the week.
•Daylight Saving Time: Set to turn on/off daylight
saving.
•Time Format: Select the time format.
* Daylight Saving Time is only available if Auto
Clock is enabled.
OSD
Set the OSD transparency level.
Transparency
OSD Timer
Set the duration OSD menu stays visible on the
screen.
24H
:Edit
ENTER
:Cursor
24
Using the LCD Display Features
Others Menu
Menu item
Blue Back
OTHERS
Blue Back
No Signal Power Off
No Operation Power Off
Usage Monitor
Audio Only
Off
Display ID
1
All Reset
MENU
:Return
:Move
Execute
ENTER
:On/Off
Description
Select to enable the blue background in case of no
signal.
No Signal Power Select to set the LCD display to automatically turn
Off
off in case of no signal for 10 minutes.
No Operation
Select to set the LCD display to automatically turn
Power Off
off if it is left idle for 3 hours.
Usage Monitor
Select to calculate the overall monitor usage.
Audio Only
Output audio from the LCD display speakers but
turn off the LCD display (Off / On).
Display ID
Set the LCD display ID for RS232 parameter.
All Reset
Select to restore the factory default settings.
25
Other Information
Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or require technical
assistance related on the use of your LCD display.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem
Possible Solution
No power
•Make sure the AC power cord is properly connected to the wall outlet.
•Plug another electrical device (like a radio) to the power outlet to
verify that the outlet is supplying the proper voltage.
No picture
•Make sure that the cable connection to other components are properly
installed.
•Make sure that setup has been done correctly after connections.
•Make sure the correct input is selected and the input signal is
compatible.
Strange color, light color,
or color misalignment
•Ensure that the video cable is securely connected.
•The picture may appear dim in a brightly lit room.
•Adjust the display settings.
•Check the input signal setting.
No sound
•Check your audio connections to other components are properly
installed.
•The MUTE button may have been pressed, try pressing this button
again.
•Check your audio settings, your LCD display audio may be set to
minimum.
•Press VOL + on the remote control.
ViewSonic
26
Other Information
Problem
Possible Solution
Remote control unit does not
operate
•Make sure the batteries are inserted correctly.
•Batteries could be weak or dead. Replace with new batteries.
•Check if there is a fluorescent light illuminated near the remote control
sensor.
•The path of the remote control beam may be blocked. Make sure the
path is clear and that the remote control is aimed at the remote control
sensor on the LCD display.
on the remote control to see if you can turn on the LCD
•Press
display.
•Press MENU on the remote control to see if there is an OSD menu
shown on the screen.
•Press only one button at a time and it is the correct one for the
operation you want to perform.
Unit cannot be operated
•External influences such as lightning or static electricity may cause
improper operation. In this case, operate the unit after first turning on
the power of the LCD display and the AV System, or unplug the AC
cord for 1 to 2 minutes, then replug again.
Power is cut off suddenly
•Make sure the sleep timer is turned off.
•Make sure the PC or video signal cable is connected properly.
•The internal temperature of the unit has increased. Remove any objects
blocking the vent or clean as necessary.
Picture is cut off/with sidebar
screen
•Make sure the video signal cable is connected properly.
•Adjust the Screen Size setting on the Picture menu.
•Press ASPECT repeatedly on the remote control to switch to the
display mode you prefer.
27
Other Information
Specifications
Model
CDE3201LED
LCD
(LED Backlight)
Screen Size
32-inch FHD 60Hz
Aspect Ratio
16:9
Input signal
RGB
1 DVI, RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync,
fh: 31.47-63.98 kHz, fv:59.8-70.09 Hz
Video
1 composite RCA, 1 YPbPr component, 1 HDMI
Audio
1 mini-stereo,
1 pair of RCA (L/R) stereo
USB
JPEG / MP3 Format
PC
Up to 1920 x 1080 (CEA mode)
Compatibility
Speaker Output
5W x 2 @ THD=10% (max)
Audio Output
1 Earphone jack, 1 SPDIF (optical)
RS232 Output
RS232 communication
IR control Output
IR pass through signal (NEC 38KHz / RC5 38KHz)
Power
Voltage
AC 100~240V (50/60Hz)
Operating
conditions
Temperature
0°C to + 40°C
Humidity
20% to 90% (no condensation)
Temperature
-20°C to + 60°C
Humidity
20% to 90% (no condensation)
Dimensions
Physical
(W) x (L) x (H)
752.9 x 535.6 x 184.1 mm (29.64 x 21.1 x 7.25 in)
Weight
With stand
7.76kg (17.11lb)
Without stand
7.24kg (15.96lb)
Storage
condition
UL/cUL, FCC-B (Doc-B), ICES-003, ENERGY STAR®,
Mexico Energy
Regulations
Power
consumption
On
45 W (typ) / 65 W (max)
Stand by
1W
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may
result in permanent damage to the LCD display.
Note: Product Specifications are subject to change without notice.
28
Other Information
RS232 Protocol
1. Introduction
This document describes the hardware interface spec and software protocols of RS232 interface
communication between Viewsonic Commercial Display and PC or other control unit with RS232 protocol.
The protocol divide into three sections:
• Set-Function
• Get-Function
• Remote control pass-through mode
h In below document, “PC” will represents all the control units that can sent or receive the RS232 protocol
command.
2. Description
2.1 Hardware specification
Viewsonic LCD communication port in the rear side
(1) Connector type: DSUB 9 Pin Male
(2) Pin Assignment
Male DSUB 9Pin
(outside view)
1
2
6
3
7
5
4
8
9
Pin #
1
2
3
4
5
6
7
8
9
frame
Signal
NC
RXD
TXD
NC
GND
NC
NC
NC
NC
GND
Remark
Input to LCD Monitor
Output from LCD Monitor
* Use of crossover (null modem) cable required for use with PC.
2.2 Communication Setting
•Baud Rate Select: 9600bps (fixed)
•Data bits: 8bits (fixed)
•Parity: None (fixed)
•Stop Bits: 1 (fixed)
2.3 Command Message Reference
PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the
Monitor, the Monitor shall response as follows:
1. If the message is receives correctly it will send “+” (02Bh) followed by “CR” (00Dh)
2. If the message is receives incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)
29
Other Information
3. Protocol
3.1 Set-Function Listing
The PC can control the LCD display for specific actions. The Set-Function command allows you to
control the LCD display behavior in a remote sit through the RS232 port. The Set-Function packet format
consists of 9 bytes.
Set-Function description:
Length:
ID:
Command Type:
Command:
Value[1~3]:
CR:
Total Byte of Message excluding “CR”
Identification for each of LCD display
If we want to set all settings, ID can use “99” to achieve, and
it will not have Reply command on this function.
The ID can be set via the OSD menu for each set.
Identify command type,
“s” (0x73h) : Set Command
“+” (0x2Bh) : Valid command Reply
“-” (0x2Dh) : Invalid command Reply
Function command code: One byte ASCII code
Three bytes ASCII that defines the value
0x0D
Set-Function format:
Send: (Command Type= “s”)
Name
Length
ID
Byte Count
Bytes order
1 Byte
1
2 Byte
2~3
Command
Type
1 Byte
4
Command
Value1
Value2
Value3
CR
1 Byte
5
1 Byte
6
1 Byte
7
1 Byte
8
1 Byte
9
Reply: (Command Type= “+” or “-”)
Name
Byte Count
Bytes order
Length
ID
Command Type
CR
1 Byte
1
2 Byte
2~3
1 Byte
4
1 Byte
5
[NOTE] The reply for “Power on” command is the exception. It’s 0x322B0D ( 2+<CR>).
Example1: Set Brightness as 76 for TV-02 and this command is valid
Send (Hex Format)
Name
Hex
Length
ID
Command Type
Command
Value1
Value2
Value3
CR
0x38
0x30
0x32
0x73
0x24
0x30
0x37
0x36
0x0D
Length
ID
Command Type
CR
0x34
0x30
0x32
0x2B
0x0D
Reply (Hex Format)
Name
Hex
30
Other Information
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid.
Send (Hex Format)
Name
Hex
Length
ID
0x38
0x30
0x32
Command
Type
0x73
Command
Value1
Value2
Value3
CR
0x24
0x31
0x37
0x36
0x0D
Reply (Hex Format)
Name
Hex
Length
ID
0x34
0x30
0x32
Command
Type
0x2D
CR
0x0D
Set-function table
Set
Function
Length
ID
Command
Type (ASCII)
Command
Code (ASCII)
Code (Hex)
Power on/
off(standby)
Input Select
8
s
!
21
8
s
“
22
Contrast
8
s
#
23
000: STBY
001: ON
000 : TV
001 : AV
002 : S-Video
003 : YPbPr
004 : HDMI
014: HDMI2
024: HDMI3
005 : DVI
006 : PC/VGA
000 ~ 100
Brightness
8
s
$
24
000 ~ 100
Sharpness
8
s
%
25
000 ~ 100
Color
8
s
&
26
000 ~ 100
Tint
8
s
‘
27
000 ~ 100
Color mode
8
s
)
29
Sound
8
s
-
2D
Bass
8
s
.
2E
000: Normal
001: Warm
002: Cold
003: Personal
000: SRS Off
001: SRS On
000 ~ 100
Treble
8
s
/
2F
000 ~ 100
Balance
8
s
0
30
000 ~ 100
Sets Balance position
OSD
language
8
s
2
32
Extend the value for
more supported
languages
Power lock
8
s
4
34
Volume
8
s
5
35
000: English
001: French
002: Spanish
000 : Unlock
001 : Lock
000 ~ 100
31
Value Range
(Three ASCII bytes)
Comments
1. No need for USB
2. For the case of two
more same sources,
the 2nd digital is used
to indicate the
extension.
Other Information
Mute
8
s
6
36
Button lock
8
s
8
38
TV channel
(DTV)
8
s
<
3C
TV channel
(ATV)
Menu lock
8
s
=
3D
8
s
>
3E
Number
8
s
@
40
Key Pad
8
s
A
41
Remote
Control
8
s
B
42
Setup
wizard
Restore
default
8
s
C
43
8
s
~
7E
000: OFF
001: ON (mute)
000: Unlock
001: Lock
For -0:
001~999
A00~F99
(1000~1599)
For -k:
1st and 2nd char are
same as -0
3th char is
CHAR[ ASC(3th
digi)+ k x 10 ]
001~999
It’s channel OSD
number but not
frequency number.
000: Unlock
001: Lock
000~009
000: UP
001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/EXIT
000: Disable
001: Enable
002: Pass through
000: Disable
001: Enable
000
Disable: RCU has no
effect on HDTV.
Enabled: RCU
controls the HDTV.
This is the power up
default on the HDTV.
Pass through: RCU
has no effect on
HDTV and all RCU
command codes are
transmitted to FC via
the RS232 port.
Disable: to skip the
initial setup wizard
Resets HDTV to
factory setting
[NOTE]
1. Behavior at lock modes
Lock Mode
Button Lock
MENU Lock
Behavior
1. Lock all buttons of front panel and RCU, except for “Power”
2. All the SET functions should be workable via RS32, even the ones with
according hot key in RCU like Mute,…etc.
1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the model
using MENU-combined key to enter these two modes. Alternative approach
will be indicated separately if any limitation by model.
32
Other Information
POWER Lock
Remote control
disable
1. Lock “POWER” key of front and RCU.
2. The SET_POWER on/off should be workable via RS232, but does not mean
the POWER lock will be released under this case.
3. Can not be un-locked by reset in OSD setting
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC signal and
neither not turn off when no other video signals after 15min.
Lock the keys on RCU, but keep the buttons of front panel workable.
2. Example for value setting of SET_TV channel DTV
012-0: 0x 30 31 32
012-1: 0x 30 31 42
1012-2: 0x 41 31 52
1512-3: 0x 46 31 62
3.2 Get-Function Listing
The PC can interrogate the LCD display for specific information. The Get-Function packet format
consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte
is always = 00.
Get-Function description:
Length:
ID:
Command Type:
Command:
Value[1~3]:
CR:
Total Byte of Message excluding “CR”
Identification for each of LCD display
Identify command type,
“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Function command code: One byte ASCII code
Three bytes ASCII that defines the value
0x0D
Get-Function format:
Send: (Command Type= “g”)
Name
Length
ID
Byte Count
Bytes order
1 Byte
1
2 Byte
2~3
Command Command
Type
1 Byte
1 Byte
4
5
Value1
Value2
Value3
CR
1 Byte
6
1 Byte
7
1 Byte
8
1 Byte
9
Command
Value1
Value2
Value3
CR
1 Byte
5
1 Byte
6
1 Byte
7
1 Byte
8
1 Byte
9
Reply: (Command Type= “r” or “-”)
If the Command is valid, Command Type = “r”
Name
Length
ID
Byte Count
Bytes order
1 Byte
1
2 Byte
2~3
Command
Type
1 Byte
4
33
Other Information
If the Command is Not valid, Command Type= “-”
Name
Length
ID
Byte Count
Bytes order
1 Byte
1
2 Byte
2~3
Command
Type
1 Byte
4
CR
1 Byte
5
Example1: Get Brightness from TV-05 and this command is valid.
The Brightness value is 67.
Send (Hex Format)
Name
Hex
Length
ID
0x38
0x30
0x35
Command
Type
0x67
Command
Value1
Value2
Value3
CR
0x62
0x30
0x30
0x30
0x0D
Command
Type
0x72
Command
Value1
Value2
Value3
CR
0x62
0x30
0x36
0x37
0x0D
Reply (Hex Format)
Name
Hex
Length
ID
0x38
0x30
0x35
Example2: Get Brightness from TV-05 , but the Brightness command ID is error and it is
NOT in the command table.
Send (Hex Format)
Name
Hex
Length
ID
0x38
0x30
0x35
Command Command
Type
0x67
0XD3
Value1
Value2
Value3
CR
0x30
0x30
0x30
0x0D
Reply (Hex Format)
Name
Hex
Length
ID
0x34
0x30
0x35
Command
Type
0x2D
CR
0x0D
Get-function table
Get
Function
Length ID
Command
Type
Command
Response Range
(Three ASCII
Code (ASCII) Code (Hex)
bytes)
Get-Contrast
Get-Brightness
Get-Sharpness
8
8
8
g
g
g
a
b
c
61
62
63
000 ~ 100
000 ~ 100
000 ~ 100
Get-Color
8
g
d
64
000 ~ 100
Get-Tint
8
g
e
65
000 ~ 100
Get-Volume
8
g
f
66
000 ~ 100
34
Comments
Other Information
Get-Mute
8
g
g
67
Get-Input select
8
g
j
6A
Get-Power
status: ON/STBY
Get-Remote
control
8
g
l
6C
8
g
n
6E
Get-Power lock
8
g
o
6F
Get-Button lock
8
g
p
70
Get-Menu lock
8
g
q
71
Get-Setup
wizard
Get-ACK
8
g
s
73
8
g
z
7A
000: Off
001: On (muted)
000~
See Set-function table
001: ON
000: STBY
000: Disable
Gets RCU mode status
001: Enable
002: Pass through
000: Unlock
001: Lock
000: Unlock
001: Lock
000: Unlock
001: Lock
000: Disable
001: Enable
000
This command is used
to test the
communication link.
3.3 Remote Control Pass-through mode
When PC sets the LCD display to Remote Control Pass through mode, the LCD display shall send a 7 bytes
packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall
have no effect on the LCD display function. For example: “Volume+” will not change the volume in the
LCD but only sends “Volume+” code to PC over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type= “p”)
Name
Length
ID
Byte Count
Bytes order
1 Byte
1
2 Byte
2~3
Command
Type
1 Byte
4
RCU Code1
(MSB)
1 Byte
5
RCU Code2
(LSB)
1 Byte
6
CR
1 Byte
7
Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05
Reply (Hex Format)
Name
Hex
Length
ID
0x36
0x30
0x35
Key
1
2
3
4
5
6
Command RCU Code1 RCU Code2
Type
(MSB)
(LSB)
0x70
0x31
0x30
Code (HEX)
01
02
03
04
05
06
35
CR
0x0D
Other Information
7
8
9
0
RECALL (LAST)
ASPECT (ZOOM)
VOLUME UP (+)
VOLUME DOWN (-)
MUTE
CHANNEL/PAGE UP (+)
CHANNEL/PAGE DOWN (-)
POWER
SOURCES (INPUTS)
SLEEP
MENU
UP
DOWN
LEFT
RIGHT
OK (ENTER)
EXIT
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
[NOTE]
1. This IR-pass-through code is different with RCU key code
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When LCD display is OFF and receives the POWER code: The LCD display will turn on itself, then forward
the POWER code to the host via RS232.
2-2. When LCD display is ON and receives the POWER code: The LCD display will forward the POWER code
to the host via RS232, then turns off itself.
36
Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note: You will need the product serial number.
Use with other Wall-Mount kit may cause instability and possibly result in injury.
To find the perfect mount for CDE3201LED, please browse www.viewsonic.com or call our service team:
United States 1-800-688-6688, Canada 1-866-463-4775.
Country/Region
Website
T = Telephone
F = FAX
Email
United States
www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
Canada
www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
Latin America
(Argentina)
www.viewsonic.com/la/ T= 0800-4441185
soporte@viewsonic.com
Latin America
(Chile)
www.viewsonic.com/la/ T= 1230-020-7975
soporte@viewsonic.com
Latin America
(Columbia)
www.viewsonic.com/la/ T= 01800-9-157235
soporte@viewsonic.com
Latin America
(Mexico)
www.viewsonic.com/la/ T= 001-8882328722
soporte@viewsonic.com
service.us@viewsonic.com
service.ca@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America
(Peru)
www.viewsonic.com/la/ T= 0800-54565
37
soporte@viewsonic.com
Other Information
Limited Warranty
VIEWSONIC LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a
product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first
customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow
instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product
for an extended period of time.
4. Removal, installation, and set-up service charges.
5. When you mount it on the wall, the following must be noticed:
a. The accessories attached with this product are applicable for this product only.
b. When the product is mounted on the wall, holes and fixed screws will remain in the wall body.
c. Wall face may discolor when this product has been mounted on the wall for a long time.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer Support page).
You will need to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a
description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of
time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss,
even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow
limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local
ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions
of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty providedcan be found in www.viewsoniceurope.com under Support/Warranty
Information.
4.3: ViewSonic LCD Display Warranty
LTV_LW01 Rev. 1C 06-25-07
38
Other Information
Mexico Limited Warranty
VIEWSONIC LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a
product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first
customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow
instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electric power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product
for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer
Support page). You will need to provide your product’s serial number, so please record the product information in the space provided
below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: ____________________________
Model Number: _______________________________
Document Number: ________________________
Serial Number: ________________________________
Purchase Date: ____________________________
Extended Warranty Purchase? ________________(Y/N)
If so, what date does warranty expire? ______________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a
description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of
time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss,
even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
39
Other Information
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty
LTV_LW02 Rev. 1A 06-25-07
40
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