Unitron | Shine Rev | User guide | Unitron Shine Rev User guide

Unitron Shine Rev User guide
Shine Rev
behind-the-ear (BTE)
hearing aid guide
™
Thank you
Thank you for choosing Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
This user guide applies to the following models:
Shine Rev S BTE
Shine Rev HPm BTE
Shine Rev HP BTE
Your hearing aids
Hearing healthcare professional:________________
___________________________________________
Telephone:__________________________________
Model: _____________________________________
Serial number:_______________________________
Replacement batteries:
Size 13
Size 675
Warranty:___________________________________
Program 1 is for: _____________________________
Program 2 is for: _____________________________
Program 3 is for: _____________________________
Program 4 is for: _____________________________
Date of purchase: ____________________________
Quick reference
Table of contents
Changing batteries
Low battery warning
Your hearing aids at a glance...................................................... 2
2 beeps every
30 minutes
Warnings..................................................................................... 4
Putting your hearing aids on your ears.......................................8
Turning your hearing aids on and off ........................................ 10
Plus
(+) signs
Battery information.................................................................... 11
13
Tips for wearing hearing aids for the first time...........................14
675
On/Off
Operating instructions.............................................................. 16
Using the telephone...................................................................19
Protecting your hearing aids.....................................................20
Cleaning your hearing aids.........................................................21
Assistive listening devices........................................................ 25
Troubleshooting guide.............................................................. 26
On
Off
Open
Lever
volume control; up=louder, down=softer
Push button
switching programs
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations) .............................................31
Information and explanation of symbols.................................. 34
Patient feedback....................................................................... 36
Additional notes........................................................................ 37
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches
to your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield protects microphones from dirt & debris
3 Push button - switches between listening
programs
2
3
6
4
5
2
4 Lever - controls the volume
3
5 Battery door (on & off) - close the door to turn on
your hearing aids, partly open the door to turn
off your hearing aids. Opening the door all the
way gives you access to change the battery
4
6 Tubing - part of the earmold that attaches it to
the earhook
7 E
armold - allows the sound to pass from the
hearing aids to the ear and holds the hearing
aids in place
5
7
8
7
2
3
8 Power slim tube/slim tube - sound travels down
the power slim tube or slim tube to the ear canal
4
9 D
ome - holds the slim tube in place in the ear
canal
5
2
1
8
9
3
Warnings
The intended use of hearing aids is to
amplify and transmit sound to the ears and
hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the
intended person. They should not be used
by any other person as they could damage
hearing.
Hearing aids should only be used as
directed by your physician or hearing
healthcare professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform
4
your hearing healthcare professional and
contact your physician.
In the unlikely case that any parts remain
in the ear canal after the removal of the
hearing aid, contact a physician immediately.
Remove your hearing aids for CT and
MRI scans or for other electromagnetic
procedures.
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Battery warnings
Never leave hearing aids or batteries where
small children and pets can reach them.
Never put hearing aids or batteries in
your mouth. If a hearing aid or battery is
swallowed, call a physician immediately.
5
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benefit. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a different direction or locate
the cell phone and move away from it.
6
This hearing aid is not designed to be used
for children under 36 months. The hearing
aid contains small parts that can cause
choking if swallowed by children. Keep
out of reach of pets, children and mentally
challenged people. If swallowed, consult a
physician or hospital immediately.
External devices may only be connected if
they have been tested in accordance with
corresponding IECXXXXX standards. Only
use accessories approved by Phonak AG, to
avoid any electrical shock.
Note to hearing healthcare professional
Domes should never be fitted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized ear mold.
Labeling
The serial number and year of manufacture are
located inside the battery door.
7
Putting your hearing aids on your ears
3.Place the hearing aid over the top of your ear.
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = left ear.
Hearing aids with slim tubes
Hearing aids with earmolds
1.Hold the earmold between 1.
your thumb and index
finger. The opening should
be pointing in towards
your ear canal with
the hearing aid resting
upwards above your ear.
2.
2.Carefully insert the earmold
in your ear. You may need
to twist it slightly to the
back. The earmold should
fit into your ear snugly and
comfortably. Gently pull
3.
down and back on your
earlobe to help you insert
the earmold into your ear
canal more easily.
8
1.Place the hearing aid over 1.
the top of your ear. The
slim tube should lie flush
against your head and not
stick out.
2.Hold the slim tube where it
attaches to the dome and 2.
gently push the dome into
your ear canal.
3.Place the retention piece
in your ear so it rests at the
bottom of the opening of
3.
your ear canal.
9
Turning your hearing aids on and off
Battery information
Your hearing aids have a three-position battery
door that acts as an on/off switch and that
allows access to the battery compartment.
1.
On: Close the battery door 1.
fully.
To replace the battery, fully open the battery
door for access to the battery compartment.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can increase the
start up delay if required.
2. O
ff: Partially open the
battery door.
3.
Open: Fully open the
battery door to access and
change the battery.
10
2.
3.
Note: When turning your
hearing aid on and off while
it is on the ear, grasp the top
and bottom of the hearing
aid with your index finger and
thumb. Use the index finger
of your opposite hand to
open and close the battery door.
Low battery warning
Two long beeps indicate the hearing aid battery
is low. After the low battery warning, sounds
may not be as clear. This is normal and can be
fixed by changing the batteries in the hearing
aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change its pitch or loudness. If you prefer, it
can be turned off entirely.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
11
Replacing the battery
1.
1.Gently swing out the battery
door with your fingernail.
2.Grasp the battery with your
thumb and index finger and
2.
remove.
3.Insert the new battery into the
battery compartment with the
plus (+) sign on the battery
facing the same way as the
3.
plus (+) sign on the side of the
battery door. This will ensure
that the battery door closes
properly.
Note: If the battery is inserted
incorrectly, the hearing aid will
not turn on.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids off when not in use, especially
when asleep.
Remove the batteries and keep the battery door
open while hearing aids are not being worn,
especially when asleep. This will allow internal
moisture to evaporate.
4.
4. Close the battery door.
Note: There is a tamper‑proof
battery door option for these hearing aids.
Please see your hearing healthcare professional
for further information.
12
13
Tips for wearing hearing aids for the
first time
• Start in a quiet room at home first to get
•
•
•
•
14
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at first, because you have not been
hearing them properly for a long time.
Read aloud to yourself and learn to adjust
the volume of your own voice when you are
wearing the hearing aids.
Talk to different people and learn how to
distinguish between different sound patterns
again.
It will take some time before you are
completely used to your hearing aids and can
fully enjoy the benefits.
Wear your hearing aids for as many hours a
day as you can, and for a little longer each
day.
• Make notes at the back of this booklet,
write down difficult situations and describe
what any unpleasant noises were like. This
information will help your hearing healthcare
professional to fine-tune the hearing aids
better for your needs.
• Involve your family and friends in this
familiarization period. For example,
ask someone to set the television to a
comfortable volume.
• When you are beginning to get used to
wearing the hearing aids, wear them in more
difficult listening environments such as the
office, at parties or in restaurants. This can
be difficult even for people who can hear
normally. Give yourself time to regain your
ability to hear in these difficult situations.
• Make your hearing aids part of your everyday
life and be patient with yourself while you are
learning to hear sounds correctly.
15
Operating instructions
Tamper-resistant cover
Your hearing aids come with two controls that
allow you to further adjust them – a lever and a
push button.
Lever - volume control
• Press up to increase volume
• Press down to decrease volume
Some hearing aids are fitted with
tamper-resistant covers instead of
levers to prevent someone from
accidentally adjusting the hearing aids.
The cover can still be used to make
adjustments but it requires using a
fingernail or a small tool to push up or
down.
As you change the volume level, your hearing
aids will beep.
Volume setting
Suggested volume level
Beeps
1 beep
Turning volume up
short beep
Turning volume down
short beep
Maximum volume level
2 beeps
Minimum volume level
2 beeps
16
17
Push button - program control
Your hearing aids are equipped with
a push button which can be used to
switch between programs. Each time
you push the button, you will move to a new
hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program 1 (e.g. AutoMic)
1 beep
Program 2 (e.g. speech in noise)
2 beeps
Program 3 (e.g. telephone)
3 beeps
Program 4 (e.g. music)
4 beeps
Please see the front of this booklet for a listing
of your personalized programs.
18
Using the telephone
As telephones do not all work the same, you
may experience different results from different
phones. You can use many phones by simply
holding the receiver to your ear, without the
need to change to a dedicated telephone
program on your hearing aid. You may need to
move the handset slightly up or back to find the
position that sounds best to you.
Depending on the phone type you use, your
hearing healthcare professional might have
selected a dedicated phone program on your
hearing aids.
Your hearing healthcare professional may have
set up a phone program that you can access
through the push button on your hearing aids.
19
Protecting your hearing aids
Cleaning your hearing aids
• Open the battery door when not in use.
Use a soft cloth to clean your hearing aid at the
end of each day, and place it in its case with
the battery door open to allow moisture to
evaporate.
• Always remove your hearing aids when
•
•
•
•
•
20
using hair care products. The hearing aids
can become clogged and cease to function
properly.
Do not wear your hearing aids in the bath or
shower or immerse them in water.
If your hearing aids do become wet, do not
attempt to dry them in an oven or microwave.
Do not adjust any controls. Open the battery
doors immediately, and allow your hearing
aids to dry naturally for 24 hours.
Protect your hearing aids from excessive heat
(hair dryer, vehicle glove box or dashboard).
Regular use of a dehumidifier, such as a
Dri-Aid kit, can help prevent corrosion and
prolong the life of your hearing aids.
Do not drop your hearing aids or knock them
against hard surfaces.
Ear wax is natural and common. Ensuring your
hearing aids are free of ear wax is an important
step in your daily cleaning and maintenance
routine.
Never use alcohol to clean your hearing aids,
earmolds or domes.
Do not use sharp tools to dislodge ear wax.
Sticking household items into your hearing aids
or earmolds can seriously damage them.
Cleaning your earmolds
Clean the earmold and the
outside of the earhook with
a damp cloth at the end of
each day.
Do not use alcohol to clean your earmolds.
21
If the earmolds become plugged, clear the
opening with a wax loop or pipe cleaner.
If your physician prescribes eardrops, clean
any moisture that may get into the earmolds or
tubing to prevent plugging.
If the earmolds require further cleaning:
1.Disconnect the plastic tube from the hook of
the hearing aid, by holding the hearing aid in
one hand and gently pulling the tubing away
from the earhook.
2.Wash only the earmolds and tubing in warm
water with a mild soap.
3.Rinse them with cool water and dry
overnight.
4.Make sure the earmold tubes are completely
dry. Reconnect them to the earhook on your
hearing aid by sliding the tubing back on
to the earhook. Use of a hearing aid blower
can assist with removing moisture/debris
from the tube. See your hearing healthcare
professional for more information.
22
Cleaning your slim tubes and domes
You should have the slim tubes
and domes replaced by your
hearing healthcare professional
approximately every three to six
months or when they become
stiff, brittle, or discolored.
Clean the outside of the domes at the end of
each day with a damp cloth.
You should also clean the slim tubes
periodically, with the cleaning pin provided,
when you begin to notice debris in and around
the tubes.
1. Hold the slim tube in one hand and the
hearing aid in the other hand.
2. Gently turn the hearing aid until it detaches
from the slim tube.
3. Use a damp cloth to clean the outside of the
slim tube and dome.
4. Remove the dome from the slim tube by
pulling gently, before cleaning the slim tube.
23
5. Using the black cleaning
pin provided in the
kit, gently insert the
cleaning pin where the
slim tube attaches to the
hearing aid and push
the pin all the way through the tube.
Note: The slim tubes and domes should never
be rinsed or submerged in water as water drops
may become lodged in the tube, block sound
or damage the electrical components of the
hearing aid.
6. Once the slim tube has been cleaned,
reattach it by gently turning the hearing aid
onto the slim tube.
7.Reattach the dome to the slim tube by gently
pushing it back onto the threading at the
end of the tube. You will feel the dome click
onto the ridges of the slim tube, and you
won’t be able to push it any further.
24
Assistive listening devices
Listening in public places
Your hearing aid may feature a telecoil to pick
up electromagnetic energy and convert it into
sound. Your hearing aid’s telecoil option can
help you listen in public places equipped with
telecoil compatible assistive listening devices
such as a loop system. When you see
this symbol, it means that there is a
loop system installed; this loop system
is compatible with your hearing aid. Please
contact your hearing healthcare professional for
more information on loop systems.
Connecting to external audio sources
Your hearing aids may feature an
optional direct audio input (DAI)
to connect to other audio sources,
such as a stereo or television, using
an FM system or a cable.
Ask your hearing healthcare professional for
information about the direct audio input system
and a connector cord.
25
Troubleshooting guide
Cause
Possible remedy
No sound
Not turned on
Replace battery
Poor battery contact
Consult your hearing
healthcare professional
Battery upside down
Insert battery plus (+) side
up
Earmolds/slim tubes/
domes blocked with
ear wax
Clean earmolds/ domes.
See “Cleaning your hearing
aids.” Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
26
Consult your hearing
healthcare professional
Possible remedy
Not loud enough
Low volume
Turn up volume; see
hearing healthcare
professional for models
without a manual volume
control or if problem
persists
Low battery
Replace battery
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Change in hearing
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with
ear wax
Clean earmolds. See
“Cleaning your hearing
aids.” Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Plugged microphone
shield
Consult your hearing
healthcare professional
Turn on
Low/dead battery
Plugged microphone
shield
Cause
27
Cause
Possible remedy
Possible remedy
Not clear, distorted
Intermittent
Low battery
Replace battery
Dirty battery contact
Consult your hearing
healthcare professional
Two long beeps
Low battery
Cause
Poorly fitting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with
ear wax
Clean earmolds. See
“Cleaning your hearing
aids.” Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Low battery
Replace battery
Consult your hearing
healthcare professional
Replace battery
Whistling
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Plugged microphone
shield
Hand/clothing near ear
Move hand/clothing away
from your ear
Earmolds/slim tubes/domes falling out of ear
Poorly fitting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
28
Poorly fitting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
29
Cause
Possible remedy
Weak on the telephone
Telephone not positioned
properly
Move telephone receiver
around ear for clearer
signal. See “Using the
telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide or for
service assistance, contact your hearing healthcare
professional.
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)
A hearing aid dispenser should advise a prospective hearing aid
user to consult promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing aid if the hearing
aid dispenser determines through inquiry, actual observation,
or review of any other available information concerning the
prospective user, that the prospective user has any of the
following conditions: (i) Visible congenital or traumatic deformity
of the ear. (ii) History of active drainage from the ear within the
previous 90 days. (iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days. (iv) Acute or chronic
dizziness. (v) Unilateral hearing loss of sudden or recent onset
within the previous 90 days. (vi) Audiometric air-bone gap
equal to or greater than 15 decibels at 500 hertz (Hz), 1,000
Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen
accumulation or a foreign body in the ear canal. (viii) Pain
or discomfort in the ear. Special care should be exercised in
selecting and fitting a hearing aid whose maximum sound
pressure level exceeds 132 decibels because there may be risk
of impairing the remaining hearing of the hearing aid user. [This
provision is required only for those hearing aids with a maximum
sound pressure capability greater than 132 decibels (dB).]
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing aid.
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31
Licensed physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical evaluation is
to assure that all medically treatable conditions that may affect
hearing are identified and treated before the hearing aid is
purchased. Following the medical evaluation, the physician will
give you a written statement that states that your hearing loss
has been medically evaluated and that you may be considered
a candidate for a hearing aid. The physician will refer you to an
audiologist or a hearing aid dispenser, as appropriate, for a
hearing aid evaluation. The audiologist or hearing aid dispenser
will conduct a hearing aid evaluation to assess your ability to
hear with and without a hearing aid. The hearing aid evaluation
will enable the audiologist or dispenser to select and fit a hearing
aid to your individual needs. If you have reservations about your
ability to adapt to amplification, you should inquire about the
availability of a trial-rental or purchase-option program. Many
hearing aid dispensers now offer programs that permit you to
wear a hearing aid for a period of time for a nominal fee after
which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals
who have obtained a medical evaluation from a licensed
physician. Federal law permits a fully informed adult to sign a
waiver statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and its
use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a
child with a hearing loss should be directed to an audiologist
32
for evaluation and rehabilitation since hearing loss may cause
problems in language development and the educational
and social growth of a child. An audiologist who is qualified
by training and experience to assist in the evaluation and
rehabilitation of a child with hearing loss is recommended.
Cell phone
Some hearing aid users have reported a buzzing sound in their
hearing aids when they are using cell phones. According to the
ANSI C63.19 standard, the compatibility of a particular hearing
aid and cell phone can be predicted by adding the rating for the
hearing aid immunity to the rating for the cell phone emissions.
The sum of the hearing aid rating (e.g. M2/T2 = 2) and the
telephone rating (e.g. M3/T3 = 3) is 5, and any combination
that equals 5 will provide ‘normal use’. A sum of 6 or greater
indicates ‘excellent performance’. The equipment performance,
measurements, categories and system classifications are based
upon the best information available but cannot guarantee that all
users will be satisfied.
The rating of this hearing aid is at least M2/T2. Your hearing
healthcare professional can provide the actual rating for this
hearing aid.
Note: the performance of the individual hearing aids may
vary with individual cell phones. Therefore, please try the
hearing aid with your cell phone or, if you are purchasing
a new phone, please be sure to try it with your hearing aid
prior to purchase. For additional guidance, please ask your
hearing healthcare professional for the booklet entitled
“Hearing aid compatibility with digital wireless cell phones.”
33
Information and explanation of
symbols
xxxx
With the CE symbol, Unitron Hearing confirms that this
Unitron product – including accessories – meets the
requirements of the Medical Devices Directive 93/42/
EEC, as well as the R&TTE Directive 1999/5/EC on radio
and telecommunications transmitters. The numbers
after the CE symbol correspond to the code of certified
institutions under the above-mentioned directives.
This symbol indicates that it is important for the user to
read and take into account the relevant information in
this user guide.
This symbol indicates that it is important for the user
to pay attention to the relevant warning notices in this
user guide.
Operating conditions:
This device is designed such that it functions without problems or
restrictions if used as intended, unless otherwise noted in these
user guides.
Transport and storage conditions:
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit).
Humidity Transportation: Up to 90% (non condensing).
Humidity Storage: 0% to 70%, if not in use.
Atmospheric pressure: 200 hPA to 1500 hPa.
The symbol with the crossed-out garbage bin is to make
you aware that this device may not be thrown away
as normal household waste. Please dispose of old or
unused devices, at waste disposal sites intended for
electronic waste, or give your device to your hearing
healthcare professional for disposal. Proper disposal
protects the environment and health.
Important information for handling and product safety.
This symbol indicates that the products described in
these user instructions adhere to the requirements for
an application part of Type B of EN 60601-1. The surface
of the hearing aid is specified as applicated part of
Type B.
This symbol shall be accompanied by the name and
the address of the authorised representative in the
European Community.
This symbol shall be accompanied by the name and
the address of the manufacturer (who are placing this
device on the market).
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Patient feedback
Additional notes
Record your specific needs or concerns and bring to
your first office visit after getting your hearing aids.
___________________________________________
This will help your hearing healthcare professional
to address your needs.
___________________________________________
_________________________________________
___________________________________________
_________________________________________
___________________________________________
_________________________________________
___________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
___________________________________________
___________________________________________
___________________________________________
_________________________________________
_________________________________________
_________________________________________
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Unitron Hearing
20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1 Canada
Unitron Hearing GmbH
Max-Eyth-Straße 20, 70736
Fellbach-Oeffingen, Germany
For a listing of Unitron group
companies, please visit
www.unitron.com
14-021 029-5964-02
Distributor
unitron.com
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