Epson | Stylus CX4900 Series | User`s guide | Epson Stylus CX4900 Series User`s guide

Epson Stylus CX4900 Series User`s guide
– for use without a computer –
Introduction
Important Safety Instructions .............................................................. 3
Copyright Notice.................................................................................. 4
Guide to Parts and Control Panel Functions
Parts ....................................................................................................... 5
Control Panel Functions ...................................................................... 6
Handling Paper
Selecting Paper.................................................................................... 8
Loading Paper...................................................................................... 8
Copying
Placing Originals on the Document Table ...................................... 10
Copying Documents ......................................................................... 11
Copying Photos.................................................................................. 11
Speeding Up Copying ....................................................................... 11
Printing from a Memory Card
Handling a Memory Card ................................................................. 12
Selecting and Printing Photos Using an Index Sheet...................... 14
Printing All Photos or DPOF Photos ................................................... 15
Printing from a Digital Camera
Digital Camera Requirements .......................................................... 16
Connecting and Printing................................................................... 16
Maintenance
Replacing Ink Cartridges................................................................... 17
Checking and Cleaning the Print Head ......................................... 20
Aligning the Print Head...................................................................... 20
Cleaning This Product ........................................................................ 21
Transporting This Product................................................................... 21
Solving Problems
Error Indicators .................................................................................... 22
Problems and Solutions ..................................................................... 24
Contacting Customer Support ......................................................... 26
English
User’s Guide
Where to Find Information
Paper manuals
Start Here
Be sure to read this sheet first.
This sheet tells you how to set up the product and install the software. It
also includes instructions on loading paper and placing originals.
(this book)
User's Guide -for use without a computerThis book contains information on how to use the product without
connecting your computer, such as instructions on copying and printing
from a memory card.
If you have problems using the product, see the Solving Problems chapter
in this book.
Online manuals
User's Guide
This guide provides instructions for printing and scanning from your
computer and information on the software.
This guide is included on the software CD-ROM and installed
automatically when you installed the software. To read this guide,
double-click the icon on your desktop.
Online help
Online help is built in each application included on the software
CD-ROM. It provides detailed information on the application.
English
Introduction
Important Safety
Instructions
■
Except as specifically explained in your
documentation, do not attempt to service the
product yourself.
Before using this product, read and follow these
safety instructions:
■
Unplug the product and refer servicing to
qualified service personnel under the following
conditions: if the power cord or plug is damaged;
if liquid has entered the product; if the product
has been dropped or the case damaged; if the
product does not operate normally or exhibits a
distinct change in performance. Adjust only
those controls that are covered by the operating
instructions.
■
When storing or transporting the product, do not
tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak from the cartridges.
■
Be careful not to trap your fingers when closing
the scanner unit.
■
Use only the power cord that comes with the
product. Use of another cord may cause fire or
shock. Do not use the cord with any other
equipment.
■
Make sure the power cord meets all relevant
local safety standards.
■
Use only the type of power source indicated on
the label.
■
Place the product near a wall outlet where the
power cord can be easily unplugged.
■
Do not let the power cord become damaged or
frayed.
■
If you use an extension cord with the product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed
the cord’s ampere rating. Also, make sure the
total ampere rating of all devices plugged into
the wall outlet does not exceed the wall outlet’s
ampere rating.
■
Avoid locations that are subject to rapid changes
in heat or humidity, shocks or vibrations, or
dust.
■
Leave enough room around the product for
sufficient ventilation. Do not block or cover
openings in the case or insert objects through the
slots.
■
Do not place the product near a radiator or
heating vent or in direct sunlight.
■
Place the product on a flat, stable surface that
extends beyond its base in all directions. It will
not operate properly if it is tilted or at an angle.
■
Make sure the back of the product is at least
10 cm away from the wall.
■
Do not open the scanner unit while copying,
printing, or scanning.
■
Do not spill liquid on the product.
■
Do not use aerosol products that contain
flammable gases inside or around the product.
Doing so may cause fire.
Ink cartridge safety instructions
■
Keep ink cartridges out of the reach of children
and do not drink the ink.
■
Be careful when you handle used ink cartridges;
there may be ink remaining around the ink
supply port. If ink gets on your skin, wash it off
with soap and water. If it gets in your eyes, flush
them immediately with water. If you still have
discomfort or vision problems, see a doctor
immediately.
■
Do not put your hand inside the product or
touch any cartridges during printing.
■
Install a new ink cartridge immediately after you
remove an expended cartridge. Leaving
cartridges uninstalled can dehydrate the print
head and may prevent the product from
printing.
■
If you remove an ink cartridge for later use,
protect the ink supply area from dirt and dust
and store it in the same environment as the
product. Note that there is a valve in the ink
supply port, making covers or plugs
unnecessary, but care is needed to prevent the
ink from staining items that the cartridge
touches. Do not touch the ink cartridge, ink
supply port, or surrounding area.
Introduction
3
Warnings, Cautions, and Notes
SDHC™ is a trademark.
Follow these guidelines as you read your
instructions:
Memory Stick, Memory Stick Duo, Memory Stick
PRO, and Memory Stick PRO Duo are trademarks of
Sony Corporation.
w Warning:
Warnings must be followed carefully to avoid bodily injury.
c Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about the product.
Tip:
Tips contain hints for using the product.
Copyright Notice
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the
prior written permission of Seiko Epson
Corporation. The information contained herein is
designed only for use with this product. Epson is not
responsible for any use of this information as applied
to other printers.
Neither Seiko Epson Corporation nor its affiliates
shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result
of accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation's operating
and maintenance instructions.
Seiko Epson Corporation shall not be liable for any
damages or problems arising from the use of any
options or any consumable products other than those
designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for
any damage resulting from electromagnetic
interference that occurs from the use of any interface
cables other than those designated as Epson
Approved Products by Seiko Epson Corporation.
EPSON® is a registered trademark and EPSON
STYLUS™ and Exceed Your Vision are trademarks
of Seiko Epson Corporation.
USB DIRECT-PRINT™ and the USB DIRECT-PRINT
logo are trademarks of Seiko Epson Corporation.
Copyright © 2002 Seiko Epson Corporation. All
rights reserved.
DPOF™ is a trademark of CANON INC., Eastman
Kodak Company, Fuji Photo Film Co., Ltd. and
Matsushita Electric Industrial Co., Ltd.
4
Introduction
xD-Picture Card™ is a trademark of Fuji Photo Film
Co., Ltd.
General Notice: Other product names used herein
are for identification purposes only and may be
trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
Copyright © 2006 Seiko Epson Corporation. All
rights reserved.
English
Guide to Parts and Control Panel Functions
Parts
document cover
sheet feeder
paper support extension
control
panel
memory card slot
cover
paper support
feeder guard
external interface
USB port
edge guide
output tray
document table
output tray
extension
scanner unit
cartridge cover
memory card slots
paper thickness lever
USB port
AC inlet
Guide to Parts and Control Panel Functions
5
Control Panel Functions
Buttons
1
Button
Function
1
P On
Press to turn the product on and off.
2
B
Press to replace ink cartridges.
Press and hold for three seconds to clean the print head (when the B light is
off).
2
3
C
[Memory Card]
Press to select a memory card print option.
m [Print Index Sheet -A4-]
This is normally selected when you press the Memory Card button.
i [Print From Index Sheet]
This is selected automatically after printing the index sheets for a memory
card.
3
f/e/DPOF [Print All/DPOF/PictBridge]
Select this option to print all the images on a memory card, to print images
using the DPOF information stored on the memory card, or to print images
directly from a digital camera.
4
5
Note:
6
DPOF mode is only available when the images on the memory card contain
DPOF information. To print all images on the memory card, turn off DPOF
mode on your camera.
7
8
4
k
[Copies]
Press to set the number of copies. The number in the window changes from
1 to 9, then -, and then the cycle repeats.
5
g/l
[Paper Type]
Press to select a paper type option.
Select g for Photo paper loaded in the sheet feeder.
Select l for plain paper loaded in the sheet feeder.
6
10 × 15 4" × 6"
13 × 18 5" × 7"
A4
[Paper Size]
Press to select the size of the paper loaded in the sheet feeder.
7
o [Fit to Page]
Press to reduce or enlarge the copied image to fit the selected paper size.
9
10
When copying photos, you can select whether to copy with or without borders
(& “Copying Photos” on page 11).
6
8
x Start D [B&W]
Press to copy in black and white.
9
x Start E
[Color]
Press to copy in color or to start memory card printing.
10
y Stop
Press to stop copying. The sheet being printed is ejected and the number of
copies is reset.
Guide to Parts and Control Panel Functions
Lights
1
Light
Pattern
Status
On
O
The product is on.
k (slow)
The product is active.
k (fast)
The product is turning off.
1
2
2
b Error
O or k
An error has occurred (& “Solving Problems” on
page 22).
3
B
k
An ink cartridge is low. You can continue
copying until it is expended.
O
An ink cartridge is expended or missing.
m [Print Index Sheet
-A4-]
O
One of the memory card printing options has
been selected.
i [Print From Index
Sheet]
k f/e/DPOF
Memory card printing option is in DPOF mode.
1 to 9
Indicates the number of copies.
-
Up to 100 copies will be made, depending on
how much paper is loaded.
E
An error has occurred.
H
The paper thickness lever has been set to the
^ (envelope) position.
L
The paper thickness lever has been set to the
m (standard) position.
P
Flashes when a camera with PictBridge data is
connected. When the connected device is not
supported, the P double flashes and the b Error
light and f/e/DPOF
[Print All/DPOF/PictBridge] lights flash.
. (dot)
The product enters “sleep” mode when no
buttons are pressed for 15 minutes. Press any
button (except the P On button) to “wake” it.
3
4
4
5
6
English
O = on k = flashing
f/e/DPOF [Print
All/DPOF/PictBridge]
7
5
8
k [Copies]
(window)
6
g [Photo Paper]
l [Plain Paper]
O
Indicates the selected paper type.
7
10 × 15 4" × 6"
13 × 18 5" × 7"
A4
O
Indicates the selected paper size.
8
o [Fit to Page]
O
When selecting l [Plain Paper] as the paper
type, the copied image is reduced or enlarged to
fit the selected paper size with borders.
When selecting g [Photo Paper] as the paper
type, the copied image is reduced or enlarged to
fit the selected paper size without borders.
Guide to Parts and Control Panel Functions
7
Handling Paper
Epson offers an extensive line of special papers that
provide outstanding results when used with Epson
printers and ink. The type of paper you choose
affects the way your printout looks, so be sure to
select the correct paper for your job.
Loading Paper
1.
Open and extend the paper support.
2.
Open the output tray and slide out the
extensions.
3.
Flip the feeder guard forward.
Selecting Paper
If you are just making a copy or printing a rough
draft of an image, plain paper is fine. However, for
the best results, you will want to use one of Epson’s
special ink jet papers designed for the product.
Before printing, you need to select the correct Paper
Type setting on the control panel. This important
setting determines how the ink is applied to the
paper.
Choose from these paper types and settings:
Paper type
Size
Paper type
setting
Loading
capacity
Plain paper*
A4
l Plain paper
12 mm
EPSON
Bright White
Ink Jet Paper
A4
l Plain paper
80 sheets
EPSON
Premium
Ink Jet Plain
Paper
A4
l Plain paper
100 sheets
EPSON
Premium
Glossy Photo
Paper
10 × 15
(4 × 6 in.)
13 × 18
(5 × 7 in.)
A4
g Photo paper
20 sheets
EPSON
Premium
Semigloss
Photo Paper
10 × 15
(4 × 6 in.)
A4
g Photo paper
20 sheets
EPSON
Glossy Photo
Paper
10 × 15
(4 × 6 in.)
13 × 18
(5 × 7 in.)
A4
g Photo paper
20 sheets
EPSON Ultra
Glossy Photo
Paper
10 × 15
(4 × 6 in.)
13 × 18
(5 × 7 in.)
A4
g Photo paper
20 sheets
* You can use paper with a weight of 64 to 90 g/m2.
8
Handling Paper
Set the paper as shown in the following
illustrations.
10 × 15 cm (4 × 6 in.)
and 13 × 18 cm
(5 × 7 in.)
English
4.
The printable
side is often
whiter or
brighter than the
other side.
A4
place behind
the tabs
Also make sure the paper thickness lever is set
down to the m position.
make sure it fits
under the arrow
inside the left
edge guide
5.
Flip the feeder guard back.
The letter L appears briefly in
the k [Copies] window on the
control panel when you move
the lever to the m position; the
letter H appears when you
move it to the ^ position.
Note:
Make sure you do not load more than the recommended
number of sheets. Check the Paper Type setting before
printing to make sure it matches the type of paper you have
loaded (& “Selecting Paper” on page 8).
Handling Paper
9
Copying
You can copy documents and photos without a
computer.
Note the following when copying:
■
The copied image may not be exactly the same
size as the original.
■
Depending on the type of paper used, print
quality may decline in the top and bottom areas
of the printout, or these areas may be smeared.
■
If you see a low ink indicator while you are
copying, you can either continue copying until
the ink is expended, or stop and replace the
cartridge.
■
Keep the document table clean.
■
Make sure the document or photo is flat against
the document table; otherwise, the copy will be
out of focus.
■
Do not pull out paper that is being printed; it will
be ejected automatically.
2.
Close the cover gently so you do not move the
original.
c Caution:
Never open the document cover beyond where it stops and
do not place heavy objects on top of the product.
If you need to copy a thick or large document, you
can remove the document cover. Just open it and pull
it straight up.
Placing Originals on the
Document Table
1.
Open the document cover and place your
original face-down on the document table, in the
upper left corner.
If you need to press the document flat while you
copy it, do not press too hard and be careful not to
move it.
When you are done, replace the document cover by
inserting the tabs back into the slots.
10
Copying
Copying Photos
English
Copying Documents
1.
Load photo paper (& page 8).
2.
Place your original on the document table
(& “Placing Originals on the Document Table”
on page 10).
3.
Make the following settings on the control panel.
Tip:
Plain photocopier paper works well for making everyday copies.
For crisper text and more vivid colors, try one of the special Epson
papers (& “Selecting Paper” on page 8).
1.
Load plain paper (& page 8).
2.
Place your original on the document table
(& “Placing Originals on the Document Table”
on page 10).
Select the number of copies.
Make the following settings on the control panel.
Select g [Photo Paper].
3.
Select the paper size you loaded.
Turn on the o [Fit to Page] light by
pressing the o [Fit to Page] button.
Select the number of copies.
Note:
Select l [Plain Paper].
If you select the o [Fit to Page]
option, your image is slightly
enlarged and cropped to fill the
sheet or paper.
Select the paper size you loaded.
To make a color copy, press the
x Start E [Color] button.
To make a black-and-white copy,
press the x Start D [B&W] button.
To make a color copy, press the
x Start E [Color] button.
To make a black-and-white copy,
press the x Start D [B&W] button.
Tip:
If you want a white border, turn off the o [Fit to Page] light by
pressing the o [Fit to Page] button.
The On light flashes, and after a moment your photo
is copied.
Tip:
If you need to stop copying, press the y Stop button.
If you want to resize the copy to the size of paper that you loaded
automatically, turn on the o [Fit to Page] light by pressing the o [Fit
to Page] button.
Speeding Up Copying
The On light flashes, and after a moment your
document is copied.
If you want to make a copy quickly and do not need
high quality, you can print a “draft” copy. The print
quality is reduced, but the copy is printed faster.
If you need to stop copying, press the y Stop button.
1.
Load A4-size plain paper and select l [Plain
Paper] and A4 on the control panel.
2.
When you are ready to copy, press and hold
down the y Stop button, then press and hold
down the x Start E [Color] button (to copy in
color) or the x Start D [B&W] button (to copy in
black and white).
3.
When the On light starts flashing, release both
buttons.
Note:
If the edges of the copy are cropped off, move the original away
from the corner slightly.
Note:
For draft copies, black and color ink are mixed, even for
black-and-white copies.
Copying
11
Printing from a Memory Card
You can print photos directly from your digital
camera's memory card. Just insert it into the memory
card slot and you are ready to print.
4.
Make sure the memory card light is off and no
memory cards are in the slots. Then insert your
memory card.
Handling a Memory Card
Compatible cards
Make sure your memory card meets the following
requirements.
Card type
CompactFlash, Microdrive,
SD Memory Card, SDHC Memory Card,
MultiMediaCard, miniSD card,
miniSDHC card, microSD card,
microSDHC card, Memory Stick,
Memory Stick PRO,
Magic Gate Memory Stick,
Magic Gate Memory Stick Duo,
Memory Stick Duo,
Memory Stick PRO Duo,
xD-Picture Card, xD-Picture Card Type M
xD-Picture Card Type H
Media format
DCF (Design rule for Camera File system)
version 1.0 or 2.0 compliant
memory card light
All card types standard version compliant.
File format
JPEG with the Exif Version 2.21standard
Image size
80 × 80 pixels to 9200 × 9200 pixels
Number of files
Up to 999
Inserting a memory card
1.
Turn off your computer or disconnect it from the
product.
2.
Make sure the product is turned on.
3.
Open the memory card slot cover.
CompactFlash
Microdrive
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H
12
Printing from a Memory Card
c Caution:
5.
Make sure the memory card light flashes and
then stays on.
6.
Close the memory card slot cover.
English
Make sure you check which direction the card should be
inserted, and if the card needs an adapter make sure you
attach the adapter before inserting the card. Otherwise, you
may not be able to remove the card from the product.
SD Memory Card
SDHC Memory Card
MultiMediaCard
c Caution:
❏ Do not insert more than one memory card at a time.
❏ Do not try to force the memory card into the slot. Memory cards
will not go all the way in. Forcing a memory card into the slot
may damage the product, the memory card, or both.
miniSD card*
miniSDHC card*
(* Adapter required)
microSD card*
microSDHC card*
❏ Keep the memory card slot cover closed while a memory card
is inserted. This protects the memory card and the slot from
dust and static; otherwise data on the memory card may be
lost, or the product may be damaged.
❏ The static charge on memory cards may cause malfunction.
Note:
❏ You can print only in color from a memory card; you cannot
print in black and white.
❏ If a digital camera is connected to the product, disconnect it
before you insert your memory card.
Removing the memory card
1.
Make sure all print jobs are finished.
2.
Open the memory card slot cover.
3.
Make sure the memory card light is not flashing.
4.
Remove the memory card by pulling it straight
out of its slot.
5.
Close the memory card slot cover.
c Caution:
Memory Stick
Memory Stick PRO
MagicGate Memory Stick
❏ Do not remove the memory card or turn off the product while
the memory card light is flashing, or you may lose data on the
memory card.
❏ If your computer uses Windows 2000 or XP, never turn off the
product or disconnect the USB cable when a memory card is
inserted; you may lose data on the memory card. See your
online User’s Guide for details.
Memory Stick Duo*
Memory Stick PRO Duo*
MagicGate Memory Stick Duo*
(* Adapter required)
Printing from a Memory Card
13
Selecting and Printing
Photos Using an Index Sheet
To select photos for printing, you can use an index
sheet. First, print an index sheet which has small
images of all the photos on your memory card. Then,
mark the photos on the index sheet that you want to
print, scan the sheet, and the selected photos will be
printed automatically.
Printing an index sheet
Selecting photos from the index sheet
1. Printing an index sheet
1.
Load several sheets of A4-size plain paper
(& page 8).
Up to 30 images are printed on each page, so if
there are more than 30 photos on your memory
card, you will need enough sheets for all the
index pages to be printed.
2.
Insert a memory card (& page 12).
3.
Press the C [Memory Card] button one or more
times until the m [Print Index Sheet -A4-] light
comes on.
4.
Make sure l [Plain Paper] and A4 are selected.
5.
Press the x Start E [Color] button. The On
light flashes, and the index sheet is printed.
If you need to cancel printing, press the y Stop
button.
Note:
❏ Make sure the triangle mark on the upper left corner of the
index sheet is printed properly. If the index sheet is not
printed correctly, the product cannot scan it.
❏ If there are a lot of photos on your memory card, this may
take a few minutes.
Scanning the index sheet
❏ For multiple index sheets, the pages are printed from the
last sheet to the first, so the most recent images are
printed first.
2. Selecting photos from the index
sheet
On the index sheet, use a dark pen or pencil to fill in
the circles and make your selections.
Good:
NOT good:
Printing the selected photos
Select All to print one copy of each photo, or fill in the
number beneath each photo to select 1, 2, or 3 copies.
14
Printing from a Memory Card
Printing All Photos or DPOF
Photos
1.
Follow the steps below to print one copy of each
photo on the memory card or to print only those
photos that were pre-selected with your camera’s
DPOF feature.
Place the index sheet face-down on the
document table, in the upper left corner, so that
the top of the sheet is aligned against the left
edge of the document table.
English
3. Scanning the index sheet and
printing the selected photos
1.
Load the type of paper you want to use
(& page 8). Load enough sheets for the number
of photos you want to print.
2.
Insert the memory card (& page 12).
3.
Press the C [Memory Card] button until
the f/e/DPOF [Print All/DPOF/PictBridge]
light comes on.
Bottom
Top
2.
Close the document cover.
3.
Load the type of paper you want to print on
(& page 8). Load enough sheets for the number
of photos you want to print.
4.
Make sure the i [Print From Index Sheet] light
is on.
Note:
If the memory card does not contain DPOF information, one
copy of all the photos on the memory card will be printed.
4.
Select l [Plain Paper] or g [Photo Paper]
(whichever you loaded).
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
5.
Select l [Plain Paper] or g [Photo Paper]
(whichever you loaded).
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
6.
Select the paper size you loaded.
7.
Press the x Start E [Color] button. The sheet
is scanned and your photos are printed.
5.
Select the paper size you loaded.
6.
Press the x Start E [Color] button to print
your photos.
If you need to cancel printing, press the y Stop
button.
If you need to stop printing, press the y Stop
button.
Note:
If you have more than one index sheet, wait each time until
printing is complete. Then repeat the steps above to scan and
print from each additional sheet.
Printing from a Memory Card
15
Printing from a Digital Camera
You can print your photos by connecting your digital
camera directly to this product.
Connecting and Printing
1.
Make sure the product is not printing from a
computer and remove any memory cards from
the product.
2.
Load the type of paper you want to use
(& page 8). Load enough sheets for the number
of photos you want to print.
3.
Select l [Plain Paper] or g [Photo Paper]
(whichever you loaded).
Digital Camera Requirements
Make sure your camera and photos meet the
following requirements.
Direct printing
compatibility
PictBridge or USB DIRECT-PRINT
File format
JPEG
Image size
80 × 80 pixels to 9200 × 9200 pixels
If you select l [Plain Paper], the photos are
printed with a white border. If you select
g [Photo Paper], the photos are printed without
borders to the edge of the paper.
4.
Select the paper size you loaded.
5.
Connect the USB cable that came with your
camera to the external interface USB port of this
product.
6.
Make sure your camera is turned on and use it to
select the photos you want to print, adjust any
necessary settings, and print your photos. See
your camera’s manual for details.
Note:
❏ If your camera is not compatible with PictBridge or USB
DIRECT-PRINT, a double flashing P appears in the
k [Copies] window, and the b Error light and the
f/e/DPOF [Print All/DPOF/PictBridge] light flash.
Epson cannot guarantee the compatibility of any camera.
❏ Depending on the settings on this product and the digital
camera, some combinations of paper type, size, and
layout may not be supported.
❏ Some of the settings on your digital camera may not be
reflected in the output.
16
Printing from a Digital Camera
You can keep the operation of the product at its best
by performing the procedures described in this
chapter. Also, this section includes instructions on
how to replace ink cartridges and transport the
product.
Replacing Ink Cartridges
Ink cartridge precautions
w Warning:
If ink gets on your hands, wash them thoroughly with soap and
water. If ink gets in your eyes, flush them immediately with water.
If you still have discomfort or vision problems, see a doctor
immediately.
■
When the B ink light starts flashing, one or more
cartridges are low on ink. Make sure you have
replacement cartridges.
■
When the B ink light stays on, you need to replace the
appropriate cartridges.
■
Tip:
If a cartridge is more than six months old, print quality may decline.
If necessary, try cleaning the print head (& “Cleaning the print
head” on page 20). If printouts still do not look their best, you may
need to replace the cartridge.
■
Checking the ink cartridge status
To avoid damaging the product, never move the
print head by hand.
When an ink cartridge is expended, you cannot
continue copying or printing even if the other
cartridges still contain ink.
Leave the expended cartridge installed until you
have obtained a replacement. Otherwise the ink
remaining in the print head nozzles may dry out.
An IC chip on each ink cartridge monitors the
amount of ink used from the cartridge.
Cartridges are usable even if they are removed
and reinserted. However, some ink is consumed
each time cartridges are inserted because the
printer automatically checks their reliability.
For maximum ink efficiency, only remove an ink
cartridge when you are ready to replace it. Ink
cartridges with low ink status cannot be used
when reinserted.
You can also check the ink cartridge status when
checking the print head (& “Checking the print
head” on page 20). You can see the percentage of ink
left in each cartridge on a printed test pattern.
■
When your ink starts getting low, make sure you
have replacement cartridges available. You cannot
print if a cartridge is expended.
Removing and installing ink
cartridges
Note:
Epson cannot guarantee the quality or reliability of non-genuine
ink. If non-genuine ink cartridges are installed, the ink cartridge
status will not be displayed.
English
Maintenance
Make sure you have a new ink cartridge before you
begin. Once you start replacing a cartridge, you must
complete all the steps in one session.
Note:
Purchasing ink cartridges
Use these Epson ink cartridges within six months of
installing them and before the expiration date.
Color
Part Number
DX5000 series
CX4900 series
Black
T0711
T0731
Cyan
T0712
T0732
Magenta
T0713
T0733
Yellow
T0714
T0734
Do not open the ink cartridge package until you are ready to install
it in the printer. The cartridge is vacuum packed to maintain its
reliability.
1.
Make sure the product is on.
2.
Make sure the document cover is closed, then lift
up the scanner unit.
c Caution:
Do not lift up the scanner unit when the document cover is
open.
c Caution:
Epson recommends the use of genuine Epson ink cartridges. The
use of non-genuine ink may cause damage that is not covered by
Epson’s warranties, and under certain circumstances, may cause
erratic printer behavior. Epson cannot guarantee the quality or
reliability of non-genuine ink. Information about the ink cartridge
status is not displayed when non-genuine ink is used.
Maintenance
17
3.
c Caution:
Press and release the B ink button.
❏ Never attempt to open the cartridge cover while the print
head is moving. Wait until the cartridges have moved to
the replacement position.
The ink cartridge holder moves to the check
position and the On and B ink lights flash. If one
of the cartridges is low or expended, the product
moves that cartridge to the _ mark.
❏ Be careful not to touch the parts highlighted below.
6.
If none of the cartridges are low or expended, the
print head moves to the ink cartridge
replacement position. Go to step 5.
Remove the cartridge you need to replace.
Squeeze the tab at the back of the cartridge and
lift it straight out. Dispose of it carefully.
Note:
Do not hold down the B ink button. If it is held down for three
or more seconds, print head cleaning begins.
4.
Press the B ink button again.
■
If more than one cartridge is expended or
low, the next cartridge moves to the _ mark.
■
When all of the expended or low ink
cartridges have been identified, the print
head moves to the ink cartridge replacement
position.
c Caution:
Do not refill the ink cartridge. Other products not
manufactured by Epson may cause damage that is not
covered by Epson's warranties, and under certain
circumstances, may cause erratic printer behavior.
7.
5.
Before you open the new ink cartridge package,
shake it four or five times. Then remove it from
the package.
Open the cartridge cover.
c Caution:
Do not touch the green chip on the side of the cartridge. This
can damage the ink cartridge.
18
Maintenance
Remove the yellow tape from the bottom of the
ink cartridge.
c Caution:
If you find it difficult to close the cover, make sure all the
cartridges are firmly seated. Press down on each cartridge
until you hear it click into place. Do not attempt to force the
cover closed.
English
8.
c Caution:
❏ You must remove the yellow tape from the cartridge
before installing it; otherwise, print quality may decline or
you may not be able to print.
❏ If you have installed an ink cartridge without removing the
yellow tape, take the cartridge out of the printer, remove
the yellow tape, and then reinstall it.
12. Close the scanner unit.
❏ Do not remove the transparent seal from the bottom of the
cartridge; otherwise, the cartridge may become unusable.
❏ Do not remove or tear the label on the cartridge;
otherwise, ink will leak.
13. Press the B ink button.
The product begins charging ink and the On
light starts flashing. This takes about one minute.
When it has finished, the On light stops flashing
and remains on, and the B ink light goes out.
9.
Place the new ink cartridge into the holder and
push it down until it clicks into place.
c Caution:
Do not turn off the product during ink charging as this will
waste ink.
Note:
10. Replace any other ink cartridges that need to be
replaced.
If the B ink light stays on (not flashing), the ink cartridge may
not be installed correctly. Press the B ink button again and
reinstall the ink cartridge until it clicks into place.
11. Close the ink cartridge cover and press it until it
clicks into place.
Maintenance
19
Checking and Cleaning the
Print Head
1.
Make sure the product is on and the B ink light is
off.
2.
Hold down the B ink button for three seconds
until the On light starts flashing. A head cleaning
cycle begins and the On light stays flashing.
If your printouts are unexpectedly light, colors are
missing, or you see light or dark lines across the
page, you may need to clean the print head. This
clears the print head nozzles, which can become
clogged if you do not use the product for a long time.
Tip:
We recommend that you turn on the product at least once a month
to maintain good print quality.
c Caution:
Never turn off the product while head cleaning is in progress.
You may damage it.
3.
If there are still gaps or the test patterns are faint,
run another cleaning cycle and check the nozzles
again.
Checking the print head
You can print a nozzle check pattern to see if any
print head nozzles are clogged, or to check the results
after cleaning the print head.
1.
Turn off the product.
2.
Load A4-size plain paper (& page 8).
3.
While holding down the B ink button, press and
hold down the P On button for about three
seconds.
The product turns on and prints a test pattern. It
also shows the percentage of ink left in each
cartridge:
4.
Examine the nozzle check pattern you printed.
Each staggered line should be solid, with no
gaps, as shown.
When the On light stops flashing, print a nozzle
check pattern to check the results (& “Checking
the print head” on page 20).
Note:
If you do not see any improvement after cleaning three or four
times, turn off the product and wait overnight. This lets any
dried ink soften. Then try cleaning the print head again. If
quality still does not improve, one of the ink cartridges may be
old or damaged and needs to be replaced (& “Replacing Ink
Cartridges” on page 17).
Aligning the Print Head
If you notice that vertical lines are not aligned
properly on the nozzle check printout, you may be
able to solve this problem by aligning the print head.
You can align the print head by pressing the buttons,
or you can run the Print Head Alignment utility from
your computer. For the most accurate alignment, the
utility is recommended.
Follow these steps to align the print head using the
buttons:
■
If your printout looks okay, the print head
does not need to be cleaned yet.
■
If you see any gaps, as shown below, clean
the print head as described in the next
section.
1.
Make sure the product is turned off.
2.
Load A4-size plain paper (& page 8).
3.
While holding down the k [Copies] button,
press and hold down the P On button for about
three seconds.
Four rows of alignment patterns are printed.
4.
Look at pattern #1 and find the patch that is most
evenly printed, with no noticeable streaks or
lines.
Cleaning the print head
Follow these steps to clean the print head so it can
deliver ink properly. Before cleaning the print head,
run a nozzle check to see if the print head needs
cleaning (& “Checking the print head” on page 20).
5.
Press the k [Copies] button until the number for
that patch appears in the k [Copies] window.
6.
Press the x Start D [B&W] button.
Note:
7.
Repeat steps 5 and 6 for each of the other
alignment patterns.
❏ Print head cleaning uses ink, so clean it only if quality declines.
❏ If the B ink light comes on or flashes, you cannot clean the print
head. You must first replace the appropriate ink cartridge
(& “Replacing Ink Cartridges” on page 17).
20
Maintenance
Transporting This Product
To keep the operation of the product at its best, clean
it periodically using the following procedure.
If you need to move the product some distance, you
need to prepare it for transportation in its original
box or one of a similar size.
1.
Unplug the power cord.
2.
Remove all paper from the sheet feeder.
3.
Use a soft brush to carefully clean away all dust
and dirt from the sheet feeder.
4.
5.
If the glass surface of the document table gets
dirty, clean it with a soft, dry, clean cloth. If the
glass surface is stained with grease or some other
hard-to-remove material, use a small amount of
glass cleaner and a soft cloth to remove it. Wipe
off all remaining liquid.
If the inside of the product accidentally gets
soiled with ink, use a soft, dry, clean cloth to
wipe the ink off the area indicated in the
illustration.
w Warning:
Be careful not to touch the gears or rollers inside the product.
c Caution:
❏ When storing or transporting the product, avoid tilting it, placing
it vertically, or turning it upside down; otherwise ink may leak
from the cartridges.
❏ Leave the ink cartridges installed; removing the cartridges for
transportation may damage the product.
1.
Remove all paper from the sheet feeder and
make sure the product is off.
2.
Open the scanner unit and make sure the print
head is in the home position on the right.
3.
Secure the ink cartridge holder to the case with
tape as shown.
4.
Close the scanner unit.
5.
Unplug the power cord from the outlet, then
disconnect the USB cable from your computer.
6.
Close the paper support, the feeder guard, and
the output tray.
7.
Repack the product in the box, using the
protective materials that came with it.
c Caution:
❏ Do not press the glass surface of the document table with any
force.
❏ Be careful not to scratch or damage the glass surface of the
document table, and do not use a hard or abrasive brush to
clean it. A damaged glass surface can decrease the scan
quality.
❏ Do not apply grease to the metal parts under the print head
carriage.
❏ Never use alcohol or thinner to clean the product. These
chemicals can damage the components as well as the case.
❏ Be careful to keep water away from the printing and scanning
mechanisms and electronic components.
❏ Do not spray the inside of the product with lubricants.
Unsuitable oils can damage the mechanism. Contact your
dealer or a qualified service person if lubrication is needed.
Keep the product level as you transport it. After you
move it, remove the tape securing the print head. If
you notice a decline in print quality, run a cleaning
cycle (& “Checking and Cleaning the Print Head” on
page 20) or align the print head (& “Aligning the
Print Head” on page 20).
Maintenance
21
English
Cleaning This Product
Solving Problems
If you have a problem with the product, check the lights on the control panel and the code
number or letter in the k [Copies] window to diagnose what may be causing the problem.
You can also check “Problems and Solutions” on page 24 for troubleshooting suggestions
on using the product without a computer. See the User’s Guide included in the software
CD-ROM for help on using the product with a computer.
Error Indicators
O: Indicates light on
k: Indicates light is flashing
Lights/Code
Cause
Solution
O b Error
No paper is loaded in the
sheet feeder.
Load paper in the sheet feeder (& “Handling Paper” on page 8). Then press
x Start E [Color] to continue or y Stop to cancel.
Multiple pages have been
fed into the sheet feeder.
Remove and reload the paper (& “Handling Paper” on page 8). Then press
x Start E [Color] to continue or y Stop to cancel.
k b Error
Paper is jammed.
Clear the jammed paper (& “Paper feed problems” on page 24).
k B
An ink cartridge is running
low on ink.
Replace the ink cartridge (& “Replacing Ink Cartridges” on page 17).
O B
An ink cartridge is
expended or not installed
correctly.
If any cartridge is expended, you cannot print until you replace it. Replace the ink
cartridge (& “Replacing Ink Cartridges” on page 17).
k b Error
An unsupported memory
card is inserted.
Remove the memory card (& “Handling a Memory Card” on page 12).
km
Print Index Sheet
-A4-
The memory card does not
contain any valid images.
ki
Print From Index
Sheet
k f/e/DPOF
Print All/DPOF/
PictBridge
k [Copies]
k b Error
ki
Print From Index
Sheet
An index sheet was not
recognized because it is
not positioned correctly.
The index sheet was not printed correctly. Print the index sheet, mark it, and try
again (& “Selecting and Printing Photos Using an Index Sheet” on page 14).
k [Copies]
k b Error
k i Print From
Index Sheet
The index sheet is marked
incorrectly.
k [Copies]
22
Position the index sheet correctly on the document table, aligning the top of it with
the left edge of the glass. Then press x Start E [Color] to continue or y Stop
to cancel.
Solving Problems
Remove the index sheet, mark it correctly, and try again (& “2. Selecting photos
from the index sheet” on page 14).
k
b
Error
ki
Print From Index
Sheet
Cause
Solution
The index sheet does not
match the photos on the
memory card.
Remove the memory card and insert the card used to print the index sheet—or
place the correct index sheet on the document table. Then press
x Start E [Color] to continue or y Stop to cancel.
An unsupported device is
connected.
Remove the connected device or press the y Stop button.
The paper thickness lever
is set to the ^ position.
Set the lever to the m position.
Waste ink pad in the
printer is saturated.
Contact your dealer to replace it (& “Contacting Customer Support” on page 26).
There is a problem with the
product.
Turn the product off and then back on. If the error does not clear, contact your
dealer (& “Contacting Customer Support” on page 26).
English
Lights/Code
k [Copies]
k
b
Error
k f/e/DPOF
Print All/DPOF/
PictBridge
When a digital camera is supported, the P flashes normally.
k [Copies]
Code P double
flashing
k
b
Error
k [Copies]
O
b
Error
O B
k All other lights
k [Copies]
k All lights
k [Copies]
Solving Problems
23
Problems and Solutions
■
Make sure your paper is loaded short edge first,
all the way to the right, with the left edge guide
lightly against the paper (& “Loading Paper” on
page 8).
■
Do not load paper above the c arrow mark
inside the left edge guide (& “Loading Paper” on
page 8).
Check the solutions below if you are having
problems using the product.
Setup problems
The product makes noise after you turn it on.
■
Make sure the protective tape is not blocking the
print head. After releasing the print head, turn
off the power, wait a moment, then turn it back
on.
Blank pages are printed.
■
Make sure the paper size settings are correct for
the paper you have loaded.
■
The print head nozzles may need cleaning
(& “Cleaning the print head” on page 20).
The product makes noise after ink cartridge
installation.
■
■
When you install ink cartridges, the ink delivery
system must be charged. Wait until charging is
finished, then turn off the product. If you turn it
off too soon, it may use extra ink the next time
you turn it on.
Make sure the ink cartridges are seated securely
and no protective material remains in the
product. Open the cartridge cover and push the
cartridges down until they click into place. Turn
off the power, wait a moment, then turn it back
on.
A screen that prompts you to restart the computer
did not appear after finishing the software
installation.
■
The software has not been installed correctly.
Eject and insert the CD-ROM, and then install
the software again.
Paper feed problems
Paper does not feed correctly or is jammed.
■
If paper does not feed, remove it from the sheet
feeder. Fan the paper, load it against the right
side, and slide the left edge guide against the
paper (but not too tightly). Make sure the paper
is not in front of the feeder guard.
■
Do not load paper above the c arrow mark
inside the left edge guide (& “Loading Paper” on
page 8).
■
If paper is jammed, the b Error light flashes.
Follow these steps to clear the jam:
1.
Press the x Start E [Color] button to eject the
jammed paper. If the jammed paper is not
ejected, go on to the next step.
2.
If the paper is stuck near the sheet feeder or
output tray, gently pull it out then press the
x Start E [Color] button.
Printing and copying problems
The product is on, but nothing prints.
■
Run a nozzle check (& “Checking the print
head” on page 20). If nothing prints, you may
need to clean the print head.
The product makes printing sounds, but nothing
prints.
■
The print head nozzles may need cleaning
(& “Checking the print head” on page 20).
■
Make sure the product is on a flat, stable surface.
The margins are incorrect.
■
Make sure your original is positioned in the top
left corner of the document table.
■
If the edges of the copy are cropped off, move the
original away from the corner slightly.
■
Make sure the paper size settings are correct for
the paper you have loaded.
24
If the paper is stuck inside the product, press the
P On button to turn it off. Open the scanner unit
and remove any paper inside, including any torn
pieces. Do not pull it backward; this can damage
the sheet feeder. Close the scanner unit, then
turn the product back on.
Solving Problems
■
If paper jams frequently, make sure the left edge
guide is not pushed too tightly against the paper.
Try loading fewer sheets of paper.
■
You see banding (light lines) in your printouts or
copies.
Use only paper recommended by Epson and
genuine Epson cartridges.
■
Set the paper thickness lever to the m position for
most paper types. If you are printing on
envelopes, set the lever to the ^ position.
■
Clean the document table (& “Cleaning This
Product” on page 21).
Your printout is faint or has gaps.
■
Clean the print head (& “Cleaning the print
head” on page 20).
■
If you notice jagged vertical lines, you may need
to align the print head (& “Aligning the Print
Head” on page 20).
Make sure the printable (whiter or glossier) side
of the paper is face-up.
■
The ink cartridges may need replacing
(& “Removing and installing ink cartridges” on
page 17).
The ink cartridges may be old or low on ink.
Replace the ink cartridges (& “Replacing Ink
Cartridges” on page 17).
■
Make sure you select the correct paper type
(& “Selecting Paper” on page 8).
■
Align the print head (& “Aligning the Print
Head” on page 20).
■
■
Clean the document table (& “Cleaning This
Product” on page 21).
Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
■
Clean the print head (& “Checking the print
head” on page 20).
■
Make sure you select the correct paper type
(& “Selecting Paper” on page 8).
■
■
Your printout is blurry or smeared.
Your printout is grainy.
■
If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
■
Align the print head (& “Aligning the Print
Head” on page 20).
You see incorrect or missing colors.
■
■
■
Make sure the document is placed flat against
the document table. If only part of the image is
blurred, your original may be wrinkled or
warped.
Make sure the product is not tilted or placed on
an uneven surface.
Make sure your paper is not damp, curled, or
loaded face-down (the whiter or glossier
printable side should be face-up). Load new
paper face-up.
■
Use a support sheet with special paper or try
loading your paper one sheet at a time.
■
Load your paper one sheet at a time. Remove
sheets from the output tray so not too many
collect at a time.
■
■
Align the print head (& “Aligning the Print
Head” on page 20).
Make several copies without placing a document
on the document table.
■
Clean the print head (& “Cleaning the print
head” on page 20).
■
The ink cartridges may be old or low on ink.
Replace the ink cartridges (& “Replacing Ink
Cartridges” on page 17).
■
Make sure you loaded the right paper and
selected the correct setting for it on the control
panel.
■
If your paper runs out, replace it as soon as
possible. If the product is left without paper for a
long period of time, the colors of your next copy
or print job may be incorrect.
The image size or position is incorrect.
■
Make sure you loaded the right paper and
selected the correct setting for it on the control
panel.
■
Make sure the original is placed correctly on the
document table (& “Placing Originals on the
Document Table” on page 10).
Solving Problems
25
English
Print quality problems
■
Clean the document table (& “Cleaning This
Product” on page 21).
Other problems
When you turn off the product, a red lamp inside
the product may remain on.
■
The lamp will stay on for a maximum of 15
minutes, then go out automatically. This does
not indicate malfunction.
Contacting Customer
Support
Regional customer services
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services
for assistance. If customer support for your area is
not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much
more quickly if you give them the following
information:
■
Product serial number
(The serial number label is usually on the back of
the product.)
■
Product model
■
Product software version
(Click About, Version Info, or a similar button in
the product software.)
■
Brand and model of your computer
■
Your computer operating system name and
version
■
Names and versions of the software applications
you normally use with your product
Note:
For more information on contacting customer support, see the
online User's Guide.
Europe
URL
http://www.epson.com
Select the Support section of your
local EPSON web site for the latest
drivers, FAQs, manuals and other
downloadables.
Check your Pan-European Warranty Document for
information on how to contact EPSON Customer support.
26
Solving Problems
English
Solving Problems
27
Purchasing ink cartridges
Product name
Black
Cyan
Yellow
Magenta
DX5000 series
T0711
T0712
T0714
T0713
CX4900 series
T0731
T0732
T0734
T0733
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