Use And Care
Use And Care
G
U
I
D
E
A Note to You..........................2
Dishwasher Safety..................3
Parts and Features..................4
Starting Your Dishwasher ......6
Loading Your Dishwasher......8
Using the Dispensers ............12
Setting the Controls..............14
Selecting a wash cycle......14
Using Cancel/Drain ............16
Selecting cycle options ......16
Changing a cycle or an
option setting ......................17
Adding items
during a cycle ....................17
Using Delay Hours ............18
Understanding the
status indicators..................19
Washing Special Items..........20
Caring for Your
Dishwasher ............................21
Saving Energy........................23
Solving Common
Dishwashing Problems ........24
Troubleshooting ....................27
Requesting Assistance
or Service ..............................28
Warranty ................................31
DISHWASHER MODEL SERIES 925, 940, 980
8051222
www.whirlpool.com
A Note to You
Thank you for buying a WHIRLPOOL* appliance.
The Whirlpool Brand is committed to designing quality products that consistently perform for
you to make your life easier. To ensure you enjoy years of trouble-free operation, we developed this Use and Care Guide. It contains valuable information about how to operate and
maintain your appliance properly and safely. Please read it carefully.
Also, please complete and mail the Ownership Registration Card provided with your
appliance. This card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for
Model Number __________________________
your appliance, you need to know your
Serial Number __________________________
complete model number and serial number.
Purchase Date __________________________
You can find this information on the model
and serial number label (see the “Parts and
Dealer Name ____________________________
Features” section).
Dealer Address __________________________
Please also record the purchase date of
Dealer Phone____________________________
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Our Consumer Assistance
Center number is toll free.
1-800-253-1301
In Canada, for assistance or service, see the “Requesting
Assistance or Service” section.
To find detailed product information, the location of the nearest Whirlpool dealer or authorized
servicer, to purchase an accessory item, or register your appliance on-line, please visit our
Web site at www.whirlpool.com
In Canada visit our Web site at www.whirlpool.com/canada
Help us help you
Please:
• Have your dishwasher installed by a
qualified installer.
• Install where dishwasher is protected from
the elements.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Properly connect dishwasher to electricity,
water, and drain.†
†
2
See Installation Instructions for complete
information.
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing.†
• Remove all hang tags and temporary
labels.
• Make sure dishwasher is not used by
anyone unable to operate it properly.
• Properly maintain dishwasher. See the
“Caring for Your Dishwasher” section.
Dishwasher Safety
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the
word “DANGER” or “WARNING.” These words mean:
wDANGER
You will be killed or seriously injured
if you don’t follow instructions.
wWARNING
You can be killed or seriously injured
if you don’t follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING – When using the
dishwasher, follow basic precautions,
including the following:
• Read all instructions before using the
dishwasher.
• Use the dishwasher only for its
intended function.
• Use only detergents or rinse agents
recommended for use in a dishwasher
and keep them out of the reach of
children.
• When loading items to be washed:
1) Locate sharp items so that they
are not likely to damage the door
seal; and
2) Load sharp knives with the handles
up to reduce the risk of cut-type
injuries.
• Do not wash plastic items unless they
are marked “dishwasher safe” or the
equivalent. For plastic items not so
marked, check the manufacturer’s
recommendations.
• Do not touch the heating element
during or immediately after use.
• Do not operate the dishwasher unless
all enclosure panels are properly in
place.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the
door or dish racks of the dishwasher.
• To reduce the risk of injury, do not
allow children to play in or on the
dishwasher.
• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not
been used for such a period, before
using the dishwasher turn on all hot
water faucets and let the water flow
from each for several minutes. This will
release any accumulated hydrogen gas.
As the gas is flammable, do not smoke
or use an open flame during this time.
• Remove the door to the washing
compartment when removing an old
dishwasher from service or discarding it.
– SAVE THESE INSTRUCTIONS –
3
Parts and Features
This manual covers several different models. The dishwasher you have purchased may
have some or all of the parts and features listed below.
Fold-down tines
(on some models)
(p. 11)
Top spray
(p. 30)
Upper spray arm
(p. 10)
Extra-capacity
fold-down shelf
(on some models,
not shown)
(p. 11)
Fold-down divider
(on some models)
(p. 10)
Water inlet opening
(p. 10)
Bottom rack
(p. 10)
Model and serial
number label
(on right side)
Rack bumper
(p. 10)
Lower spray arm
(p. 10)
POWER CLEAN*
filter module
(p. 30)
Overfill protector
(p. 21)
Heating element
Silverware
basket
(p. 9)
Detergent
dispensers
(p. 12)
Cutlery basket
(on some models)
(p. 8)
Rinse agent
dispenser
(p. 13)
Door color panel†
†
See Installation Instructions
for more information.
4
PARTS AND FEATURES
Series 925 model
OPTIONS
CLES
WA S H C Y
2 4 6
DELAY
HOURS
RINSE
ONLY
LOW
ENERGY
NORMAL
HEAVY
CHINA
CYCLE STATUS
WATER
WASHING HEATING
POTS
-NPANS
HIGH
TEMP
WASH
RINSING
DRYING
CLEAN
CONTROLS
LOCKED
CANCEL
AIR DRY
DRAIN
Press 5 Seconds to
Lock/Unlock controls
Cycle selector pads
Option selector pads
Cycle status indicators
Series 940 model
OPTIONS
CLES
WA S H C Y
2 4 6
DELAY
HOURS
RINSE
ONLY
CHINA
LOW
ENERGY
NORMAL
HEAVY
CYCLE STATUS
WATER
WASHING HEATING
POTS
-NPANS
POWER
SCOUR
AIR DRY
RINSING
DRYING
CLEAN
CONTROLS
LOCKED
CANCEL
DRAIN
Press 5 Seconds to
Lock/Unlock controls
Cycle selector pads
Option selector pads
Cycle status indicators
Series 980 model
OPTIONS
CLES
WASH CY
CYCLE STATUS
WASHING
2 4 6
DELAY
HOURS
RINSE
ONLY
QUICK
WASH
CHINA
LOW
ENERGY
NORMAL
HEAVY
POTS
-NPANS
POWER
SCOUR
SANI
RINSE
AIR DRY
ADDA-DISH
WATER
HEATING
RINSING
DRYING
CLEAN
CONTROLS
LOCKED
CANCEL
DRAIN
Press 5 Seconds to
Lock/Unlock controls
Cycle selector pads
Option selector pads
Cycle status indicators
5
Starting Your Dishwasher
wWARNING
Tip Over Hazard
Do not use dishwasher until
completely installed.
Do not push down on open door.
Doing so can result in serious injury
or cuts.
wWARNING
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground
connector in terminal box.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
GROUNDING INSTRUCTIONS
• For a grounded, cord connected
dishwasher:
The dishwasher must be grounded. In
the event of a malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least
resistance for electric current. The
dishwasher is equipped with a cord
having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that
is installed and grounded in accordance
with all local codes and ordinances.
WARNING – Improper connection of
the equipment-grounding conductor can
result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt whether the dishwasher is
properly grounded. Do not modify the
plug provided with the dishwasher; if it
will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• For a permanently connected
dishwasher:
The dishwasher must be connected to
a grounded metal, permanent wiring
system, or an equipment-grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the dishwasher.
– SAVE THESE INSTRUCTIONS –
6
STARTING YOUR DISHWASHER
Starting a wash cycle
1. Load the dishwasher. See the “Loading
Your Dishwasher” section.
6. Run hot water at the sink nearest the
dishwasher until water is hot.
Turn off water.
2. Spin the spray arms. They should turn
freely.
7. Press a Cycle pad. If desired, press one
or more Option pads. The
dishwasher starts filling once
you press a Cycle pad unless
you select the delay wash
cycle. You may press Option
pads as the machine is filling.
3. Add detergent. See the “Using the
Dispensers” section.
The pad indicator glows red
when a cycle or an option is
selected.
4. Add rinse agent, if needed.
5. Close door firmly until it latches.
Stopping the dishwasher
You can stop your dishwasher anytime
during a cycle. All you have to do is:
• Open the door slightly. Wait for any filling
or spraying action to stop before opening
the door all the way. Close the door to
continue the cycle.
OR
• Press Cancel/Drain. Once pressed, a
2-minute drain starts.
7
Loading Your Dishwasher
Preparing to load the dishwasher
• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Remove large pieces of food, bones, and
other hard items. The POWER CLEAN*
filter module removes food particles from
the water. The module contains a chopping
device which reduces the size of food
items.
NOTE: If hard items such as fruit seeds,
nuts, and egg shells enter the
POWER CLEAN filter module, you might
hear chopping, grinding, crunching, or
buzzing sounds. Those sounds are normal
when hard items enter the module. Do not
let metallic items (such as pot handle
screws) get into the POWER CLEAN filter
module. Damage can occur.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to
dry over a period of time. Run a Rinse
Only cycle to keep dishes moist if you do
not plan to wash them soon.
• Load dishes so soiled surfaces face the
rotating spray arm.
• Load dishes so they are not stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.
Loading for quiet operation
• Secure lightweight load items in the racks.
• Pot lids and handles, pizza pans, cookie
sheets, etc. should not touch interior walls
or interfere with the spray arm’s rotation.
• Load dishes so they do not touch one
another.
NOTE: Keep sink drain plugs inserted
during dishwasher operation to prevent
noise transfer through drains.
Loading the cutlery basket
(on some models)
Use the cutlery basket to hold long items.
Always unload or remove the cutlery basket
before unloading the racks to avoid spilling
water on the cutlery.
IMPORTANT: Remove the basket and tip
the contents onto a cutting board to unload.
This helps avoid accidents with sharp points
and edges.
To remove the cutlery basket:
1. Grasp the basket on both sides and slide
it toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the cutlery basket:
1. Set the basket on the holding buttons.
2. Slide the basket toward the bottom of the
door until it locks into place.
8
LOADING YOUR DISHWASHER
Loading the silverware basket
• Load the silverware basket while it is in
the door or take the basket out for loading
on a counter or table.
• Mix items in each section of the basket
with some pointing up and some down to
avoid nesting. Spray cannot reach nested
items. Load spoons with baked on food
pointing up.
IMPORTANT: Always load sharp items
(knives, skewers, forks, etc.) pointing
down.
• Put small items (baby bottle caps, jar lids,
etc.) in the section with the lid.
• You can also remove the basket for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.
NOTE: The basket may be hung on the
door or on the bottom rack.
or
To remove the basket:
1. Grab the basket by the handle and slide
it toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the basket:
1. Set the basket on the holding buttons.
2. Slide the basket towards the bottom of
the door until it locks in place.
To open the basket:
• Unhook the latch as shown.
NOTE: Be sure the cover is completely
latched before pulling out the bottom rack
and before closing the dishwasher door.
9
LOADING YOUR DISHWASHER
Loading the bottom rack
Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces
facing inward to the spray.
12 place setting load
Mixed load
• Load plates, soup bowls, etc., between
prongs and facing inward to the spray.
• Make sure pot handles and other items do
not stop rotation of the spray arm. Spray
arm must move freely.
• Load heavily soiled cookware face down
in rack.
• Do not stack or overlap dishes. Water
spray must reach all soiled surfaces for
best results.
Mixed load
Utensil load
• Load cookie sheets, cake pans, and other
large items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser and
silverware basket.
NOTES:
• Do not load glasses, cups, or plastic items
in the bottom rack.
• Do not load items between the bottom rack
and the dishwasher tub. This can block
the water inlet opening.
• If you have removed the bottom rack for
unloading or cleaning, replace it with
bumpers in front.
Fold-down dividers
(on some models)
Fold-down dividers at the back of the rack
can be lowered to make room for deep
bowls, roasters, and other large rooms.
10
Utensil load
Bumpers must face
dishwasher door
LOADING YOUR DISHWASHER
Loading the top rack
The top rack is designed for cups, glasses,
and smaller items.
12 place setting
Cup and glass load
• Load so open ends face down for cleaning and draining.
• Load glasses in top rack only – bottom
rack is not designed for glasses. Damage
can occur.
• Place items in the rows between prongs.
Placing them over the prongs can lead
to breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must not touch each other during dishwasher operation. Damage can occur.
Cup and glass load
Mixed load
• Small bowls, pans, and other utensils can
be placed in the top rack.
• Load plastic items in the top rack only.
Plastic items can melt in the bottom rack.
• Wash only plastic items marked “dishwasher safe.”
• Load plastic items so the force of the
spray does not move them during the
cycle.
Mixed load
Fold-down tines
(on some models)
Fold down tines in the top rack to accommodate larger items.
Extra-capacity fold-down
shelves
(on some models)
Fold down the extra shelves on the top rack
to hold items such as cups, juice glasses
and cereal bowls.
11
Using the Dispensers
Using the detergent dispenser
• Use automatic dishwashing detergent
only. Other detergents are too mild and
much too sudsy.
• Add detergent just before starting cycle.
• Store tightly closed detergent in a cool, dry
place. Fresh automatic dishwasher
detergent results in better cleaning.
Cover
Cover latch
Filling the detergent dispenser
The detergent dispenser has one section
with a cover and one without. Push the
cover down firmly until it latches. Detergent
in the open section falls into the dishwasher
when closing the door. The covered section
opens automatically for the main wash. It is
normal for the cover to open partially when
dispensing detergent.
NOTE: Use both sections for cycles with
two washes. Use only the covered section
for cycles with one wash. See the cycles
chart for more details.
Main wash
section
Pre-wash
section
How much detergent to use
• The amount of detergent to use depends on the hardness of your water and the type of
detergent. If you use too little, dishes won’t be clean. If you use too much in soft water,
glassware will etch.
• Find out your water’s hardness by asking your local water department, water softener
company, or county extension agent.
WATER HARDNESS
AMOUNT OF DETERGENT
Soft to Medium Hard Water For normal loads:
0 to 6 grains per gallon
• Partially fill the Main Wash section (2 tablespoons or 30 grams)
• Fill the Pre-Wash section (2 tablespoons or 30 grams)
NOTE: Add only 1 tablespoon or 15 grams of detergent to the
Pre-Wash section if dishes are prerinsed or water is very soft.
For baked on soil loads:
• Fill the Main Wash section (2 tablespoons or 30 grams)
• Fill the Pre-Wash section (2 tablespoons or 30 grams)
For heavily soiled loads:
• Fill the Main Wash section (3 tablespoons or 45 grams)
• Fill the Pre-Wash section (2 tablespoons or 30 grams)
Medium to Hard Water
7 to 12 grains per gallon
For normal and heavily soiled loads:
• Fill the Main Wash section (3 tablespoons or 45 grams)
• Fill the Pre-Wash section (2 tablespoons or 30 grams)
NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you
use liquid or concentrated powdered detergent. Follow instructions on the package when
using liquid dishwasher detergent or concentrated powdered detergent.
12
USING THE DISPENSERS
Using the rinse agent dispenser
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse agent greatly
improves dish drying by helping water
flow off during the last rinse. A rinse
agent also keeps water from forming
droplets and drying as spots or streaks.
A small amount of rinse agent automatically releases into the rinse water during the
final rinse of each cycle. For best drying
results, check dispenser periodically to
see if it needs filling.
SE AI
IN
DI
R
D
N
I
• Check center of Fill Indicator Cap. Clear
means it needs filling.
OR
• Remove Fill Indicator Cap. An “E” is visible
when dispenser is empty.
R
To check dispenser:
CATO
Cap center clear
when empty
“E” visible
when empty
To fill dispenser:
The rinse agent dispenser holds 6 ounces
(175 mL). Under normal conditions, this
lasts about 3 months.
1. Open dishwasher door completely.
2. Remove Fill Indicator Cap.
3. Add rinse agent. Fill to smallest opening
in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but could
cause oversudsing.
4. Clean up any spilled rinse agent with
a damp cloth.
5. Replace Fill Indicator Cap. Keep it
closed tightly.
NOTE: You do not have to wait until the
dispenser is empty before refilling, but do
not overfill it. Your dishwasher is designed
to use a liquid rinse agent. You do not need
to use a solid or bar-type rinse agent.
Do not fill past
smallest opening
Keep dispenser filled for best drying results
13
Setting the Controls
Selecting a wash cycle
Press a Cycle pad. The dishwasher starts
filling once you press a Cycle pad, unless
you select the delay wash. You can press
Option pads as the machine is filling.
NOTE: Your model may have some or all of
the cycles shown.
For Series 980 models:
Your electronic dishwasher senses the soil
level on your dishes. Soil level determines
the length of some cycles, the amount of
heat added to a wash or rinse, and the
cycle needed for a load.
Cycle time depends upon the soil on the
dishes, and water usage may be higher for
large amounts of soil.
A “•” shows what each cycle includes
WATER CYCLE
USE
TIME
FINAL
MAIN
WASH RINSE WASH RINSE RINSE DRY (gallons) (Minutes)
CYCLE
RINSE ONLY
For rinsing a few
RINSE
items to be
ONLY
washed one or
more days later.
• Do not use detergent.
• Water is not heated during
Rinse Only.
• Air Dry is automatically
selected.
•
QUICK WASH
A single wash for
QUICK
quick cleaning.
WASH
• The water heats
to 140°F (60°C) in the final
rinse.
•
4.3
19
4.8
70†
6.9
67†
•
•
•
•
•
•
CHINA
CHINA
Light wash and a
gentle dry for china
and crystal.
•
•
† Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher and
soil level on the dishes. The cooler the water, the longer the cycle time. If the water is already hot enough, the cycle
times will be as shown.
14
SETTING THE CONTROLS
A “•” shows what each cycle includes
CYCLE
WATER CYCLE
USE
TIME
FINAL
MAIN
WASH RINSE WASH RINSE RINSE DRY (gallons) (Minutes)
LOW ENERGY
Single wash for
prerinsed or
LOW
ENERGY lightly soiled
loads.
• The water heats to 140°F
(60°C) in the final rinse.
•
•
•
•
•
6.9
67†
LOW ENERGY/CHINA
Single wash for
LOW
ENERGY prerinsed, lightly
CHINA
soiled, china or
crystal loads.
• The water heats to 140°F
(60°C) in the final rinse.
•
•
•
•
•
6.9
67†
•
•
•
•
6.9
70†
NORMAL
Double wash for
normal, everyday
NORMAL
soiled loads. (The
Energy Guide
label is based on this cycle.)
• The water heats to 140°F
(60°C) in the final rinse.
•
HEAVY
Double wash for
cleaning heavily
HEAVY
soiled loads.
• The water heats
to 140°F (60°C) in both
washes and the final rinse.
POTS-N-PANS
An extended
double wash for
POTS
-Nmaximum
PANS
cleaning of
heavily-soiled
dishes, pots and pans.
• The water heats to 140°F
(60°C) in both washes and
the final rinse.
†
•
•
•
•
•
•
10.8
84†
•
•
•
•
•
•
10.8
89†
Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher
and soil level on the dishes. The cooler the water, the longer the cycle time. If the water is already hot enough, the
cycle times will be as shown.
15
SETTING THE CONTROLS
Using Cancel/Drain
Press Cancel/Drain to cancel a cycle or
clear option selections.
CANCEL
DRAIN
To cancel a cycle:
• Press Cancel/Drain while the dishwasher
is running to start a 2-minute drain. It will
take a few seconds for the drain to start. If
desired, select a new cycle. (See the
“Changing a cycle or an option setting”
section.)
• You can press Cancel/Drain again to stop
the drain immediately. Remember to drain
the dishwasher again before starting a
new cycle.
NOTE: A small amount of water remaining
in the dishwasher is normal.
To clear the indicators:
Press Cancel/Drain before starting the
dishwasher to clear all cycle and option
selections.
Selecting cycle options
You can press an Option pad after the
dishwasher starts as long as the cycle is
not past the point that the option is used.
For example, you can press Air Dry any
time before the Drying indicator glows.
After a wash cycle, the dishwasher remembers the options used and uses the same
options in the next wash cycle unless new
options are selected or the Cancel/Drain
pad is pressed.
POWER SCOUR*
(on some models)
When POWER SCOUR is selected the dishwasher heats the water during
several portions of the Normal,
POWER
Heavy, and Pots-N-Pans cycles.
SCOUR
Heating the water helps improve
washing results. The Pots-NPans cycle, with POWER SCOUR is
recommended for baked-on soil.
High Temp Wash
(on some models)
When High Temp Wash is selected, the
dishwasher heats the water to
140°F (60°C) during the main
HIGH
TEMP
wash of the Low Energy,
WASH
China, Normal and Heavy
cycles. Heating the water helps improve
washing results. The Pots-N-Pans cycle
automatically uses High Temp washes.
16
SANI RINSE*
(on some models)
Selecting the SANI RINSE option raises the
water temperature in the final
rinse to 150°F (65°C). SANI
SANI
RINSE is an option with the
RINSE
Pots-N-Pans, Heavy, Normal,
Low Energy and China cycles. Depending
on the incoming temperature of your water,
cycle times might be longer when you select
SANI RINSE.
NOTE: SANI RINSE raises the temperature
of the final rinse to 150°F (65°C), and maintains that temperature 9 minutes. This high
temperature rinse sanitizes your dishes and
glassware.
Air Dry
When Air Dry is selected, the air in the
dishwasher is not heated during
the “dry” portion of a cycle. Using
Air Dry helps save energy, but
AIR DRY
dishes take longer to dry and
some spotting can occur. Some items (such
as plastics) may need towel drying. For best
drying, use a liquid rinse agent.
NOTE: The dishwasher automatically heats
the air in the dishwasher during the “dry”
portion of the cycle unless you select Air Dry.
SETTING THE CONTROLS
Changing a cycle or an option setting
During the first minute of a cycle
1. Press new Cycle and/or Option pads.
2. Check the detergent dispensers. They
must be filled properly for the new cycle.
After the first minute of a cycle
1. Press Cancel/Drain. A 2-minute drain
cycle starts. Wait for drain cycle to finish.
2. Press a new Cycle pad.
3. If desired, press one or more Option pad(s).
4. Check the detergent dispensers. They
must be filled properly for the new cycle.
Adding items during a cycle
1. Lift up the door latch to stop the cycle.
Wait for spraying action to stop before
opening the door.
2. Open the door and add the item.
3. Close the door, but do not latch it. Wait
30 seconds for the air in the dishwasher
to warm up. Doing so reduces the
amount of moisture in the vent when
restarting a cycle.
4. Close the door firmly until it latches. The
dishwasher resumes the cycle.
For series 925 and 940 models:
You can add an additional item to the dishwasher anytime before the main portion of a
cycle. See the “Selecting a wash cycle”
chart.
For series 980 model:
You can add items to the dishwasher load
anytime the Add-A-Dish indiADDcator is on.
A-DISH
17
SETTING THE CONTROLS
Using Delay Hours
Use a delayed start to run the dishwasher
during off-peak hours to reduce energy
usage or to reduce daytime heat buildup in
your home.
1. Close door firmly until it latches.
2. Press the Delay Hours pad once for a
2-hour delay start, twice for 4
hours, or three times for 6
2 4 6
hours. The indicator will glow.
DELAY
HOURS
3. Press a Cycle pad. The Delay Start
countdown begins when you
press the Cycle pad. If you
don’t press a Cycle pad within
30 seconds, the Delay Hours
indicator turns off.
4. If desired, press one or more Option
pads.
2 4 6
DELAY
HOURS
The Delay Hours indicator
stays on until the wash cycle
begins.
To cancel delay and start the
dishwasher:
1. Press Delay Hours until the 6 glows.
2. Press Delay Hours one
2 4 6
more time. The delayed cycle
starts.
DELAY
HOURS
To cancel delay and cycle:
1. Press Cancel/Drain. The Delay Hours
indicator will turn off.
2. Press new Cycle and Option
CANCEL pads.
DRAIN
NOTE: You can add items to the load anytime during the delay countdown. After
adding items, close the door firmly until it
latches. The delay countdown will not continue if the door is not latched.
18
SETTING THE CONTROLS
Understanding the status indicators
Washing
Drying
The Washing indicator glows at the start of
the first fill of any cycle
WASHING
(except Rinse Only) and
remains on until the end
of the main wash.
The Drying indicator glows during the
drying portion of each
DRYING
cycle – even if you select
Air Dry. It turns off at
the end of the cycle. If
dishes are not as dry as you expected when
using Air Dry, either allow longer drying
times (overnight) or do not use Air Dry.
Add-A-Dish
(on some models)
The Add-A-Dish indicator glows as soon as
the dishwasher starts and
ADDkeeps glowing until the main
A-DISH
wash portion of the cycle
begins. You can add an
additional item while the indicator is on.
Water Heating
The Water Heating indicator glows whenever water is heated
WATER
during a cycle.
HEATING
Rinsing
The Rinsing indicator glows during the last
two rinses of all cycles.
RINSING
Clean
The Clean indicator glows at the end of a
cycle to show that the
CLEAN
load is clean. All other
indicators turn off. The
Clean indicator glows until
you open the door or press Cancel/Drain or
any other control pad.
Controls Locked
The Controls Locked feature lets you lock
the control pads. When
CONTROLS
LOCKED
the controls are locked,
you cannot start the
dishwasher.
To lock controls:
• Press and hold Air Dry (about 5
seconds) until the Controls Locked
indicator glows.
AIR DRY
To unlock controls:
• Press and hold Air Dry (about 5 seconds)
until the Controls Locked indicator turns
off.
19
Washing Special Items
MATERIAL
DISHWASHER SAFE?
Aluminum
Yes
High water temperature and detergents can pit
finish of anodized aluminum.
Bottles
and Cans
No
Wash bottles and cans by hand. Labels attached
with glue can loosen in your dishwasher. Loose
labels and glue can clog spray arm or the pump
and will reduce washing performance.
Cast Iron
No
Seasoning will be removed and iron will rust.
China/
Stoneware
Yes
Always check manufacturer’s recommendations
before washing. Antique, hand-painted, or overthe-glaze patterns may fade. Gold leaf can
discolor or fade.
Crystal
Yes
Always check manufacturer’s recommendations
before washing. Some types of leaded crystal can
etch with repeated washings.
Gold
No
Gold-colored flatware will discolor.
Glass
Yes
Milk glass will yellow with repeated dishwasher
washing.
HollowHandle
Knives
No
Handles of some knives are attached to the blade
with adhesives which may loosen if washed in the
dishwasher.
Pewter
No
High water temperatures and detergent can
discolor or pit finish.
Disposable
Plastics
No
Cannot withstand high water temperatures
and detergents.
Plastics
Yes
Always check manufacturer’s recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and detergents. Load plastics in top rack only.
Stainless
Steel
Yes
Run the Rinse Only cycle if not washing immediately. Prolonged contact with food containing salt,
vinegar, milk products, or fruit juice can damage
finish.
Sterling
Silver or
Silver Plate
Yes
Run the Rinse Only cycle if not washing immediately. Prolonged contact with food containing salt,
acid, or sulfide (eggs, mayonnaise, and seafood)
can damage finish.
Tin
No
Can rust.
Wooden
Ware
No
Always check manufacturer’s recommendations
before washing. Untreated wood can warp,
crack, or lose its finish.
20
EXCEPTIONS/SPECIAL INFORMATION
Caring for Your Dishwasher
Cleaning the exterior
In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.
Cleaning the interior
Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area.
To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
and clean with damp sponge.
Do not clean the dishwasher interior until it
has cooled.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it can cause foaming or sudsing.
NOTE: See “Removing spots and film” in
the “Solving Common Dishwashing Problems” section to clean your dishwasher with
white vinegar. Remember, this procedure is
intended for occasional use only. Vinegar
is an acid. Excessive use can damage your
dishwasher.
Overfill protector
The overfill protector (in the front right
corner of the dishwasher tub) keeps the
dishwasher from overfilling. It must be in
place for the dishwasher to operate.
Check under the float for objects that may
keep the protector from moving up or down.
21
CARING FOR YOUR DISHWASHER
Storing your dishwasher
Storing for the summer
Protect your dishwasher during the summer
months by turning off the water supply and
power supply to the dishwasher.
Moving or winterizing your
dishwasher
Protect your dishwasher and home against
water damage due to freezing water lines. If
your dishwasher is left in a seasonal dwelling or could be exposed to near freezing
temperatures, have a qualified person do
the following:
1. Disconnect power or unplug dishwasher.
2. Turn off water supply to the dishwasher.
3. Remove the 4 screws on the lower
access panel and remove the lower
access panel.
4. Place a shallow pan under the water
supply valve. Then, use a wrench to
disconnect the water inlet from the water
supply valve. Separate the water inlet
from the water supply valve and drain
water into the pan.
5. Remove the spring clamp from the water
outlet and separate from the water
supply valve; drain water into pan.
6. Reconnect both water inlet and water
outlet to the water supply valve.
7. Empty the pan and reposition it under the
water pump.
8. Remove the clamp and disconnect the
drain hose from the water pump; drain
water into pan.
9. Reconnect drain hose to the water pump,
being sure to position the clamp over the
connection.
10.Replace the lower access panel.
NOTE: If your dishwasher is connected to
a garbage disposal, do not run water into
the sink after winterizing. This could cause
water to refill the drain hose on your
dishwasher.
22
Water outlet
Spring
clamp
Water supply
valve
Water pump
and motor
Water
inlet
Drain
hose
Reconnecting your dishwasher
after storage
1. Remove the 4 screws on the lower
access panel and remove lower
access panel.
2. Turn on the water supply to dishwasher.
3. Reconnect power or plug in dishwasher.
4. Run dishwasher through a complete
cycle and check for leaks.
5. Replace lower access panel.
Saving Energy
• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.
• Load correctly for best washing results.
Incorrect loading may cause poor washing
and the need to rewash all or part of load.
• Do not prerinse normally soiled dishes.
Select the correct cycle for the load
and use the recommended amount of
detergent.
Cycle and option tips
• Use the Low Energy cycle whenever
possible. The cycle uses less hot water
and energy than the Normal Wash cycle.
• Use the Delay Hours feature to run your
dishwasher during off-peak hours. Local
utilities recommend avoiding heavy usage of
energy at certain times of day.
• Use the Air Dry option whenever possible.
Allow longer drying times (overnight). Use
a rinse agent to improve drying.
• Do not use POWER SCOUR* or
SANI RINSE* if it is not needed.
• Loads may not wash or dry as well if the
water temperature is too low. For best
dishwashing results, water must be at least
120°F (49°C) as it enters the dishwasher.
To check water temperature:
1. Run the hot water at the faucet closest to
your dishwasher. Let the water
run for at least 1 minute.
2. Hold a candy or meat thermometer in the
running stream of water. If the
water temperature at the faucet
is below 120°F (49°C), have a
qualified person raise the water
heater’s thermostat setting.
23
Solving Common
Dishwashing Problems
Following is a convenient checklist for handling minor performance problems. Go over this
list before calling for service. If you are unable to solve your dishwasher’s problem, turn to the
“Troubleshooting” section for service information.
Solution chart
PROBLEM
CAUSE
SOLUTION
Food soil left
on dishes
Improper loading
Follow loading instructions.
Water temperature
too low
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum. See the “Saving Energy” section.
Use of incorrect, too
little, or ineffective
detergent
Use recommended dishwasher detergents
only. See the “Using the Dispensers” section.
Never use less than 1 tablespoon per load.
Detergent must be fresh to be effective.
Always store detergent tightly closed in a
cool, dry place.
Detergent cakes in
dispenser
Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Insufficient fill due to
low water pressure
Home water pressure should be 20 to 120
pounds per square inch (psi) (138 to 828 kPa)
for proper dishwasher fill. A booster pump on
the water supply may be necessary if pressure
is too low.
Slowdown of wash
arm due to high suds
Never use soap or laundry detergents. Use
recommended dishwasher detergents only.
Hard water or high
mineral content in
water
Use rinse agent to help prevent spotting
and filming. See the “Using the Dispensers”
section. To remove hard water film, see
“Removing spots and film” at the end of this
section.
Water temperature
too low
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum.
Use of incorrect
detergents
Use recommended dishwasher
detergents only.
Spotting
and filming
24
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
CAUSE
SOLUTION
Spotting and
filming
(continued)
Incorrect amount
of detergent
Follow recommendations for amount. Heavy
soil and/or hard water generally require
extra detergent.
Use of ineffective
detergents
Use fresh detergent. Store detergent
tightly closed in a cool, dry place. Discard
lumpy detergent.
Insufficient fill due to
low water pressure
Home water pressure should be 20 to 120
psi (138 to 828 kPa) for proper dishwasher
fill. A booster pump on the water supply may
be necessary if pressure is too low.
Dishes do not drain
properly
Dishes must have proper water drainage.
Do not overload. See the “Loading Your
Dishwasher” section. Use a liquid rinse
agent to speed draining.
Plastics
Some plastics, due to material, may need to
be towel dried.
Water chemical
reaction with certain
types of glassware –
usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading the
dishwasher, and heat
of drying.
It may not be possible to prevent problem,
except by hand washing. To slow this
process, use a minimum amount of detergent but not less than 1 tablespoon per
load. Use a liquid rinse agent and underload
the dishwasher to allow thorough rinsing.
Silica film and etching are permanent and
cannot be removed. Use the Air Dry option.
Dishes do not
dry completely
Silica film or
etching
(silica film is a
milky, rainbow
colored deposit;
etching is a
cloudy film)
Aluminum items
Black or gray
marks on dishes touching dishes
Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.
White spots on
cookware with
non-stick finish
Reseason cookware after dishwasher
washing.
Seasoning removed by
dishwasher detergents
25
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
CAUSE
SOLUTION
Brown stains
High iron content
on dishes and
in water supply
dishwasher interior
Remove by washing dishes (after food soil
has been removed) with 1 teaspoon to 1 tablespoon of citric acid crystals added to covered
section of detergent dispenser. Do not use
detergent. Follow with a light wash cycle and
detergent. If treatment is needed more often
than every other month, we recommend
installation of an iron removal unit.
Orange stains
on dishwasher
interior
Large amounts of
tomato-based foods
on dishes placed in
the dishwasher
Stains will not affect dishwasher performance
and can gradually fade over time. Regular use
of Rinse Only reduces the chance of staining.
If air in the dishwasher is heated during the
“dry” portion of the cycle, stains may fade
slower than if the Air Dry option is selected.
Odor in the
dishwasher
Dishes only washed
every 2-3 days
Run a Rinse Only cycle at least once or twice
a day until a full load is accumulated.
Chipping of
dishes
Improper loading
Load dishes and glasses so they are stable
and do not strike together from washing
action. Moving racks in and out slowly will also
minimize chipping.
NOTE: Some types of china and glassware
are too delicate for automatic dishwashing
and should be hand washed; for example:
antiques, feather-edged crystal, and
similar items.
Removing spots and film
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse
agent prevents water from
forming droplets and drying as
spots or streaks.
To remove spots and film on
dishes and glasses, or hard water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following
procedure:
1. Load clean dishes and glasses in dishwasher. Do not load silverware or other
metals in the dishwasher.
26
2. Put 2 cups of household vinegar (in a
glass or dishwasher safe measuring cup)
standing upright in the bottom rack.
3. Close and latch the door.
4. Select the Normal Wash cycle and Air
Dry option. Do not use detergent. Allow
the dishwasher to complete the entire
cycle.
NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your
dishwasher.
Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It
could save you the cost of a service call.
Dishwasher problems
PROBLEM
CHECK THE FOLLOWING
Dishwasher does
not run or stops
during a cycle
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See the “Setting the Controls”
section.
Has a household fuse blown or circuit breaker tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Dishwasher
will not fill
Is the overfill protector stuck in “up” position? Overfill protector
should move up and down freely. Press down to release. See the
“Caring for Your Dishwasher” section.
Water remains
in dishwasher
Allow cycle to finish. A small amount of water remaining is normal.
Detergent remains
in covered section
of dispenser
Has the cycle completed?
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.
Is the detergent fresh and dry without lumps? See the “Using the
Dispensers” section.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See the “Using the Dispensers” section.
Do not use Air Dry option on the next load. See the “Setting the
Controls” section.
White residue appears on front
of access panel
Is too much detergent being used? See the “Using the Dispensers”
section.
Dishwasher will
not close
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
27
Requesting Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”† ...
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
28
2. If you need service† …
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
• APPLIANCE-HOUSEHOLDMAJOR, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
†
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.
REQUESTING ASSISTANCE OR SERVICE
If you need assistance or service in Canada:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”† ...
2. If you need service† ...
Contact the dealer from whom you
purchased your appliance,
or call the Inglis Limited
Consumer Assistance Centre
toll free, 8:30 a.m. – 6 p.m.
(EST), at 1-800-461-5681.
Please include a daytime phone number in
your correspondence.
Contact your nearest Inglis Limited
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list below.)
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to
You” section.) This information will help
us respond properly to your request.
Inglis Limited Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA
1-800-665-6788
ALBERTA
1-800-661-6291
ONTARIO
(except 807 area code)
Ottawa area
Outside the Ottawa area
MANITOBA, SASKATCHEWAN
and 807 area code in ONTARIO
QUEBEC
1-800-267-3456
1-800-807-6777
1-800-665-1683
Montreal (except South Shore)
South Shore Montreal
Quebec City
Sherbrooke
ATLANTIC PROVINCES
1-800-361-3032
1-800-361-0950
1-800-463-1523
1-800-567-6966
1-800-565-1598
For further assistance
If you need further assistance, you can
write to Inglis Limited with any questions
or concerns at:
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in
your correspondence.
29
POWER CLEAN* filter module washing system parts
covered by your warranty
Top spray
Water tube
Upper spray arm
Nut
Bearing
Lower spray arm
Seal
POWER CLEAN filter
module and motor
SOUND-LOCK*
tuned absorber
30
WHIRLPOOL*
Dishwasher Warranty
LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FROM DATE OF
PURCHASE
FSP* replacement parts and repair labor to correct defects
in materials or workmanship. Service must be provided by
an authorized Whirlpool service company.
LIMITED ONE-YEAR
WARRANTY
SECOND YEAR FROM
DATE OF PURCHASE
FSP replacement parts for any part of the POWER CLEAN*
filter module washing system if defective in materials or workmanship. These parts are shown on page 30 of this book.
LIMITED FOUR-YEAR
WARRANTY
SECOND THROUGH
FIFTH YEAR FROM
DATE OF PURCHASE
FSP replacement parts for Electronic Control System if
defective in materials or workmanship.
For models with dishracks that are oyster-colored, FSP
replacement parts for the top and/or bottom dishracks if
they rust due to defective materials or workmanship.
FULL TWENTY-YEAR
WARRANTY
FROM DATE OF
PURCHASE
FSP replacement parts and repair labor for the DURAPERM*
tub and/or inner door should they fail to contain water due to
defective materials or workmanship. Service must be provided
by an authorized Whirlpool service company.
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Any labor costs during limited warranties.
F. Repairs to parts or systems resulting from unauthorized modifications made to the
appliance.
G. In Canada, travel or transportation expenses for customers who reside in remote areas.
5/98
WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL NOT BE LIABLE UNDER
THIS WARRANTY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state
to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details,
please contact your authorized Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help is available by calling our Consumer Assistance Center
telephone number, 1-800-253-1301, from anywhere in the U.S.A. In Canada, you may call
your Inglis Limited Appliance Service Branch.
31
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