1072982A truVision DVR 31 Quick Start Guide
truVision DVR 31 Quick Start
Contact information 1
Package contents 1
Installation environment 1
Setting up the DVR 31 1
Connecting the devices 2
Turning on the DVR 31 2
Operating the DVR 31 2
DDNS settings 4
Live mode 5
Quick Archive 5
Playing back exported DRV format files 5
PTZ mode 6
Logging on 6
Overview of the main menu 6
Setting up alarms 7
Viewing an alarm event list 7
Turning off the DVR 31 7
Battery removal 7
DVR 31 screen map 8
truVision DVR 31 Quick Chart
Video player application
Record duration calculator
Installation environment
Refer to the user manual for detailed information, but
observe these important requirements:
Place the DVR 31 in a secure location.
Do not expose the unit to rain or moisture.
Setting up the DVR 31
To quickly put the DVR 31 into operation:
1. Connect all the devices required to the back panel of
the DVR 31. See Figure 1 on page 2.
2. Turn on the unit using the power switch on the back
panel. After the boot up screen, the DVR 31 displays
video images on-screen.
Contact information
3. Press the Menu button on the front panel to access
the main menu. The log on screen appears.
For contact information, see our Web site:
4. Enter the default user ID and password.
Package contents
The truVision DVR 31 is shipped with the following
truVision DVR 31
IR (infrared) remote control
Two AAA batteries
USB mouse
Power cord
truVision DVR 31 Quick Start Guide
User ID: admin
Password: 1234
5. Modify the DVR 31 preconfigured settings as
required, using the various dialog screens. (See
“DVR 31 screen map” on page 8.)
6. When customization is complete, press Esc to exit
the main menu and return to live mode.
The support CD includes the following items:
truVision DVR 31 User Manual
truVision DVR 31 Quick Start Guide
© 2012 UTC Fire & Security. All rights reserved.
P/N 1072982 • REV A • ISS 06MAR12
Figure 1: DVR 31 back panel connection diagram
Connect up to two CCTV monitors (main and spot)
Connect up to 16 cameras
Connect to speakers for audio output
Connect to audio input (available for each camera)
Connect to a monitor that displays digital video (HDMI)
Connect to a PTZ control
Alarm output
Note: During setup you can disable the password to
save time (Menus > Users > Enable Password). Be sure
to enable the password (if the installation requires it)
after completing the setup.
Connecting the devices
Use Figure 1 above as a visual guide to connect the
various peripherals to the DVR 31.
Resolution options: 800 x 600, 1024 x 768, 1280 x 1024,
720P, and 1080P*.
automatically displays all live views from the connected
cameras. It also automatically begins recording.
Operating the DVR 31
Status LEDs
The LEDs on the front panel light up or flash to alert you
to various conditions.
Table 1: Status LED descriptions
* See Appendix A in the truVision DVR 31 User Manual
for a list of compatible HDMI monitors.
Turning on the DVR 31
Turn on the DVR 31 using the power switch on the back
panel. When you turn on the device, the DVR 31
Connect to alarm input cables
Connect to a network attached storage (NAS) device (This device
is currently not supported.)
Connect to a network
Connect to a USB device
Connect to a point-of-sale (POS) device
Connect to a VGA monitor
Connect to the power cord
Steady indicates that the correct power is
connected to the unit.
Blinking indicates that data is being transferred.
Steady indicates that an alarm is triggered.
Blinking indicates that the DVR 31 is recording.
Steady indicates hard drive failure.
truVision DVR 31 Quick Start Guide
Figure 2: Front panel
Control options
There are several ways to control the DVR 31:
Front panel control
IR remote control
Mouse toolbar control
Web browser control
Front panel control
The buttons on the front panel control most functions.
See Figure 2 above for the locations of the controls.
Table 2: Front panel control descriptions
Numeric buttons
Display the corresponding video in full
screen while in both live and playback
mode. The number of the button
corresponds to the camera number.
Press and hold a numeric button for
two seconds to display the
corresponding video on the spot
While in PTZ mode, press the 1 button
to access the Set/Go Preset menu.
Menu and Esc
controls and Enter
Press Esc to exit a screen or cancel a
selection. Press Menu to display the
main menu.
Use the arrow buttons as directional
keys in zoom mode.
Archive button
Begin archiving or display the Archive
Press once to begin copying a video
segment for export while in playback
mode. Press again to stop copying.
Status LEDs
Display device status and conditions.
See Table 1 on page 2 for more
Function buttons
Change the DVR 31 operating mode.
For example, press PTZ to go into PTZ
mode. See the DVR 31 User Manual
for more information.
Playback controls
Control video playback speed.
IR remote control
The IR remote control buttons are similar to those on the
DVR 31 front panel. You can use the remote control to
perform any DVR 31 function.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries (AAA). Make sure that the
positive and negative poles are correctly placed.
3. Replace the battery cover.
To connect the remote control to the DVR 31:
While in a setup menu, use the Left or
Right Arrow keys to navigate through
fields. Use the Up or Down Arrow keys
to change the value of a selected field.
Press Enter to confirm the selection or
display additional screens.
1. Turn on the DVR 31 and wait for live video to
3. The remote control is now operational.
USB ports
Connect USB devices.
CD/DVD drive
Insert media for archiving.
truVision DVR 31 Quick Start Guide
2. On the remote control, press the DVR ID button, and
then press the 1 button.
Mouse toolbar
Use the USB mouse to navigate and make changes to
settings in the user interface. While in live, playback, or
sequence mode, point to the date and time display the
mouse toolbar, also right-click in Live mode for a dropdown menu. This interface lets you carry out any
operation. Click (with the left mouse button) to confirm a
selection. Right-click to save and exit a screen. Connect
the mouse using the USB port located on the front panel.
Note: To move the mouse toolbar to a different position,
drag the date and time display. Mouse sensitivity can be
adjusted in the Systems menu.
Web browser control
The DVR 31 Web browser lets you view, record, and
play back videos as well as manage all aspects of the
system from any PC with Internet access. The browser’s
easy-to-use controls give you quick access to all DVR 31
To access the DVR 31, open a Web browser and enter
the IP address assigned to the DVR 31 as a Web
address. On the log on screen, enter the default user ID
and password.
User ID: admin
Password: 1234
The Web browser uses the following defaults:
IP address -
Subnet mask -
Gateway address -
HTTP Port - 80
Figure 3: Web browser
protect your PC from any malicious software being
installed. When using the DVR 31 Web browser
interface, you can install ActiveX controls to connect and
view video using Internet Explorer. However, you cannot
download data, such as video, images, and the DVR
player due to the increased security measure.
To have complete functionality of the Web browser
interface and the DVR player with Windows Vista and
Windows 7, do the following:
Run the Browser interface and the DVR player
application as an administrator in your workstation
Add the DVR’s IP address to your browser’s list of
trusted sites
Note: The ‘Microsoft Visual C++ 2008 Redistributable
9.0.21022.8’ needs to be installed to the operating
system in order to assure that every browser component
is installed correctly. This is only required if the user
does not have already have the redistributable package,
otherwise it will prompt to install the package the first
time requiring the user to restart Internet Explorer or the
PC if necessary.
To add the DVR’s IP address to Internet Explorer’s
list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted
sites icon.
4. Click the Sites button.
5. Clear the “Require server verification (https:) for all
sites in this zone” box.
6. Enter the IP address or DDNS name in the “Add this
website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog screen.
9. Connect to the DVR 31 for full browser functionality.
DDNS settings
The DDNS function lets you define the device’s domain
name for access through a Web browser. Use the DDNS
Setting screen to define the settings for the DDNS
Windows Vista and 7 users
To define the DDNS settings:
Internet Explorer for Windows Vista and Windows 7
operating systems has increased security measures to
1. Verify you have a valid connection to the Internet.
truVision DVR 31 Quick Start Guide
2. Click Network on the main menu to display the
Network screen.
Quick Archive
3. Click DDNS Setting Setup to display the DDNS
Setting screen.
Quick Archive lets you archive recorded files quickly, by
using the Archive button on the front panel and remote
4. In the Use DDNS box, select On to enable the
DDNS function.
To archive recorded video using Quick Archive:
5. Enter the host name. If you leave this box blank, the
system generates a host name for you.
6. Enter the port number.
7. In the Submit/Update box, select Yes to submit the
DDNS information through the network.
The domain name format is http://(DNS name).ddnstvr.net.
Live mode
The DVR 31 automatically enters into Live mode once
powered on. Live mode refers to the mode in which the
DVR 31 displays live video from a camera. The DVR 31
on-screen display presents information such as camera
name, current operating mode, and the date and time
information as shown in Figure 4 below.
Figure 4: Live mode example
1. Insert the backup device.
If using a USB memory drive, insert the device into
the USB port on the front panel. If using a digital
video disc (DVD), insert the disc into the DVD drive.
If both media are found in the DVR 31, the USB
device takes precedence over the DVD.
2. Press the Archive button on the front panel or the
remote control. The Quick Archive hint screen
The DVR 31 archives the latest recorded video onto
the backup device until the medium is filled to its
capacity or all video found in the unit have been
Playing back exported DRV format
The DVR 31 exports video in a proprietary format
labeled DRV. The DRV format requires the Player
software to view video on a PC. The Player is exported
along with the video and launches automatically when a
backup device (CD, DVD, or USB drive) is inserted on a
PC. You can launch the Player manually if it fails launch
To launch the Player manually:
1. Open the backup device by double-clicking the
device drive letter.
2. Open the Player folder to view the contents.
3. Double-click the DVR Player icon to launch the
Viewing in full screen
To use the Player software:
Press a numeric button to switch to an individual camera
display. For example, press 2 to view the second
camera. Press and hold a numeric button for two
seconds to display that camera on the spot monitor.
1. Click Playback to display the Data List window.
Viewing in multiscreen
Press the Display button on the front panel to cycle
through different display formats.
truVision DVR 31 Quick Start Guide
2. Select the desired file from the list.
3. Click Playback again to display the Playback
4. Select the cameras from which you want to play
video, and then select the desired start time or click
OK to begin playing all cameras from the beginning
of the clip.
PTZ mode
PTZ mode lets you control the PTZ operation of the
cameras using any DVR 31 user interface. You can
control PTZ cameras using the buttons on the front
panel and IR remote control or by using the PTZ control
buttons on the mouse toolbar. You must have PTZ
control access privileges to enter PTZ mode.
To enter PTZ mode:
1. Select a camera using a numeric button.
2. Press the PTZ button. The PTZ control interface
Note: You can only display the PTZ control interface
while in live mode.
PTZ control buttons
When you enter PTZ mode, the PTZ control interface
displays. In PTZ mode, the numeric buttons control
additional PTZ functions. Table 10 below lists the front
panel buttons and their PTZ control functions.
Table 3: Front panel PTZ control function
Front panel key
PTZ control
Zooms out
Zooms in
Focuses near
Focuses far
Closes iris
Opens iris
Auto focus/iris
Exits PTZ mode
Enter Preset Dialog
administrator can manage users. The administrator can
customize the standard users and allocate their access
You can modify the admin password but not the admin
user name. We recommend that you change the admin
password once you have completed the installation and
setup to protect against unauthorized access.
Caution: Keep the admin password in a safe place. If
you should forget it, you must return the DVR 31 to the
service center to be reconfigured.
Overview of the main menu
The main menu lets you set up the DVR 31 or change
the default settings to suit your installation. You must be
in live mode to access the main menu. Use the mouse,
remote control, or front panel to navigate through the
menu commands and display the configuration screens.
To access the main menu, click Menu on the mouse
toolbar or press the Menu button on the front panel or
remote control.
Access to different dialog screens varies depending on
your access privileges. Most screens will only be
available to system administrators.
The main menu has eight commands. Each command
displays a screen that lets you modify a group of DVR 31
Figure 5: Main menu
Logging on
Use passwords to limit access to the DVR 31. Only
authorized users should be able to modify menu settings
or carry out certain tasks.
The DVR 31 is shipped with one predefined user
configured as the system administrator and seven
predefined standard users. The default system
administrator log on uses admin as the account name
with a default password of 1234. The seven predefined
standard users are labeled User1 to User7 with a default
password of 4321 and level 4 access. Only the system
Table 4: Main menu descriptions
Configures camera settings including motion
detection, PTZ, video image adjustments, covert,
and camera title.
truVision DVR 31 Quick Start Guide
To set up motion alarms:
Configures recording and schedule settings
including recording quality, and schedule
Configures alarm settings including alarm input,
relay output, video loss detection, remote alert,
audio output, prealarm, and post-alarm seconds.
1. On the Cameras screen, use the Motion Detection
command and functions to define motion detection
Configures users, passwords, and access
privileges. Defines privilege levels.
Configures standard network settings including IP
address, e-mail notifications, DDNS setup, UPnP,
and advanced network settings.
Configures display settings including sequence
order, dwell time, on-screen alerts, display formats,
POS display, and resolution viewing.
Configures system settings including DVR name,
remote ID, system date and time, audio output,
device name, RS-485 settings, RS-232 settings,
firmware upgrade, hard drive settings, system log,
and configuration settings.
Displays the unit’s system information including
model ID, network address, firmware and FPGA
version, and MAC addresses.
Refer to the user manual for more information.
2. On the Display screen, enable the event indicator to
display an on-screen indicator when an event
3. On the Alarms screen, enable the buzzer (if
4. On the Alarms screen, ensure that Video Loss
Protection is disabled for unused camera input
Viewing an alarm event list
To view an alarm event list:
1. Click the Search icon on the mouse toolbar (or press
Search on the front panel or remote control).
2. Click the Event List Setup button to display the
alarm event list.
Exiting the main menu and returning to live mode
Turning off the DVR 31
Press Esc on the front panel or remote control to exit the
main menu and return to live mode.
To avoiding potentially damaging the DVR 31, use the
proper shutdown method.
Setting up alarms
To turn off or restart the unit:
See the truVision DVR 31 User Manual for more
information on alarm handling.
To set up wired alarms:
1. Connect wired alarms as shown in Figure 1 on page
2. On the Alarms screen, select the alarm type (NO or
NC) and the relay output for each camera with
3. On the Alarms screen, enable the buzzer (if
4. On the Alarms screen, ensure that Video Loss
Protection is disabled for unused camera input
5. On the Display screen, enable the event indicator to
display an on-screen indicator when an event
1. Enter the main menu.
2. Select System to display the System screen.
3. Select Shutdown. The Shutdown screen displays.
4. Select Restart to restart the unit or Shutdown to turn
off the unit.
Battery removal
The DVR 31 unit contains one 3V Lithium battery. This
battery can only be removed by a recycling or service
technician. The remote control comes with two AAA
alkaline batteries.
To remove the remote control batteries:
1. Detach the remote control’s back cover.
2. Replace the batteries with any standard AAA
3. Reattach the cover.
4. Dispose of the battery as required by local
ordinances or regulations.
truVision DVR 31 Quick Start Guide
DVR 31 screen map
truVision DVR 31 Quick Start Guide
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