Datamax H-4212 Operator's Manual

Operator’s Manual

Copyright Information

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

Ethernet is a registered trademark of Xerox Corporation.

All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the Firmware or the information contained in the non-volatile or

programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Barcode Products Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax

Corporation.

All rights reserved. Printed in the United States of America

© Copyright 2007 by Datamax Corporation

Part Number: 88-2329-01

Revision: E

Agency Compliance and Approvals

C US

Listed

UL60950-1: 2003 1st Edition Information Technology Equipment

CSA C22.2 No. 60950-1-03 1st Edition; April 2003

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min

H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A,

250V

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter

Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (1993) Class B

EN 50024 (1998)

Safety: This product complies with EN 60950-1, 1st Edition

Gost-R

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.

Important Safety Instructions

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions.

This unit has been carefully designed to provide years of safe, reliable performance. As with all electrical equipment, however, there are some basic precautions that you should follow to avoid personal injury or printer damage: y Before using the printer, carefully read all the installation and operating instructions. y Observe all warning instruction labels on the printer. y Install the printer on a flat, firm surface. y Do not place the printer upon or near a heat source. y Never insert anything into the ventilation slots and openings of the printer. y Do not use the printer near water or spill liquid into it. y Ensure that the AC power source matches the ratings listed for the printer. (If unsure, check with your dealer or local utility provider.) y Do not step on the AC power cord. If the AC power cord becomes damaged or frayed, replace it immediately. y If the printer ever needs repair, consult only qualified, trained service personnel. No user-serviceable parts are inside; do not remove the cover.

Special Instructions

; The green check box is intended to alert the user to conventions used within this text or to notable operating details of the printer.

Contents

Overview ...........................................................................................1

1.1 About the Printer ................................................................................... 1

1.1.1 Standard Features ...................................................................... 2

1.1.2 Optional Features ....................................................................... 3

Getting Started ..................................................................................7

2.1 Unpacking............................................................................................. 7

2.1.1 Additional Requirements .............................................................. 8

2.2 Installation ........................................................................................... 8

2.2.1 Connecting the Power Cord .......................................................... 8

2.2.2 Connecting the Interface Cable(s) ................................................. 9

2.2.3 Connecting to the SDIO Slot and USB Host Ports........................... 11

Setting up the Printer ......................................................................13

3.1 Media Loading ...................................................................................... 13

3.1.1 Internal Media Sources .............................................................. 15

3.1.2 External Media Sources ............................................................. 17

3.1.3 Rewinding Media....................................................................... 19

3.2 Media Sensor Adjustment...................................................................... 25

3.3 Ribbon Loading.................................................................................... 26

3.4 Quick Calibration ................................................................................. 29

Using the Control Panel ...................................................................31

4.1 Layout................................................................................................ 31

4.1.1 The Display, Icons and Indicators, and Keys and Buttons ............... 32 i

4.2 The Menu System ................................................................................ 33

4.2.1 Media Settings ......................................................................... 35

4.2.2 Print Control ............................................................................ 38

4.2.3 Printer Options ......................................................................... 40

4.2.4 System Settings ....................................................................... 51

4.2.5 Communications ....................................................................... 60

4.2.6 Diagnostics .............................................................................. 67

4.2.7 MCL Options ............................................................................ 70

4.3 The Test Menu..................................................................................... 71

4.3.1 Print Quality Label .................................................................... 71

4.3.2 Ribbon Test Label ..................................................................... 72

4.3.3 Test Label................................................................................ 72

4.3.4 Validation Label ........................................................................ 72

4.3.5 Print Configuration .................................................................... 73

4.3.6 Print Last Label ........................................................................ 73

4.3.7 User-Defined Label ................................................................... 73

Operating, Adjusting and Maintaining the Printer............................75

5.1 Display Messages................................................................................. 75

5.1.1 Prompts and Condition Messages ................................................ 75

5.2 Calibration .......................................................................................... 78

5.2.1 Standard Calibration ................................................................. 78

5.2.2 Advanced Entry Calibration ........................................................ 80

5.3 Reset Methods..................................................................................... 88

5.3.1 Soft Reset ............................................................................... 88 ii

5.3.2 Level One Reset ....................................................................... 88

5.3.3 Level Two Reset ....................................................................... 88

5.4 Printhead Assembly Adjustments............................................................ 88

5.4.1 Leveling Cam Adjustment .......................................................... 88

5.4.2 Printhead Pressure Adjustment ................................................... 90

5.5 Printhead Removal and Replacement ...................................................... 91

5.6 Maintenance........................................................................................ 92

5.6.1 Cleaning the Exterior Surfaces.................................................... 94

5.6.2 Cleaning the Fan Filter............................................................... 94

5.6.3 Cleaning the Interior Compartment ............................................. 95

5.6.4 Cleaning the Media Sensing Components ..................................... 95

5.6.5 Cleaning the Platen and Assist Rollers.......................................... 96

5.6.6 Cleaning the Printhead .............................................................. 97

5.6.7 Cleaning the Ribbon Path Components......................................... 99

5.7 Updating the Firmware ........................................................................100

5.8 Updating the Boot Loader.....................................................................102

5.9 Downloading Fonts..............................................................................103

Troubleshooting ............................................................................105

6.1 Problem Resolution .............................................................................105

6.1.1 General Resolutions .................................................................105

6.2 Warning and Fault Messages.................................................................109

6.3 Hex Dump Mode .................................................................................116

Specifications ................................................................................117

7.1 General .............................................................................................117 iii

7.2 Model-Specific Specifications ................................................................118

7.3 Approved Media and Ribbon .................................................................128

7.4 Print Quality Controls ..........................................................................130

Appendix A ....................................................................................131

Module Assignments, and File Handling Definitions and Messages .....................131

Appendix B ....................................................................................135

Resolutions, Widths, Speeds, Emulations, and Custom Adjustment Settings .......135

Appendix C ....................................................................................139

RS-422/485 Port Configuration ....................................................................139

Appendix D ....................................................................................141

Changing the Display Language ...................................................................141

Appendix E ....................................................................................145

Saving a Configuration File..........................................................................145

Appendix F ....................................................................................147

Ethernet Setup ..........................................................................................147

Appendix G ....................................................................................149

Using the HTML Pages ................................................................................149

Appendix H ....................................................................................157

Printer Driver and Port Setup ......................................................................157

Warranty Information ...................................................................171

Glossary ........................................................................................173 iv

1

Overview

1.1 About the Printer

Congratulations on your purchase of an H-Class printer (hereafter referred to as ‘the printer’). This manual provides information regarding printer setup, operation, and care. To print label formats, refer to the instructions provided with your labeling software; or if you wish to write custom programs, a copy of the Class Series Programmer’s Manual can be found on the Accessories CD-ROM and at our web site at http://www.datamaxcorp.com.

As detailed below, each model offers many standard and optional features that allow the printer to meet all of your label generation needs.

H-Class 1

Features

Depending upon the model and type, the printer offers the following standard features:

Model and Type

Feature

Control Panel Security

Default Configuration Restorable

Diagnostic Display and Modes

Die Cast Media Hub

Direct Thermal Printing

Downloadable Firmware Upgrades

DRAM Memory (MB)

EFIGS Multi-Language Support

Ethernet LAN

Fanfold Media Handling

Fault Handling with Reprint & Void

Flash Memory (MB)

Graphics Display (128 x 64 pixels)

X

X

8

X

X

16

X

X

H-4xxx

(Standard

Models)

X

X

X

N/A

X

X

X

8

X

X

16

X

X

H-6xxx

(Standard

Models)

X

X

X

N/A

X

H-xxxxX

(Tall

Models)

X

X

X

X

X

X

X

8

N/A

X

16

X

X

Host-Accessible Memory

IEEE 1284 Compliant Parallel Interface

IntelliSEAQ Printhead

Internal Test & Configuration Labels

Label Retract Control after Print

Line Mode (ASCII Text Input) Printing

Media Counters

Media Tear Bar

Option Hardware Auto-Detection

On-Demand and Batch Printing

Power-up Diagnostics

Resident Multiple Setup and Restore

Resident Option Hardware Diagnostics

RFID Upgrade Availability

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

2 H-Class

Model Number

Feature H-4xxx

(Standard

Models)

X

H-6xxx

(Standard

Models)

X

H-xxxxX

(Tall

Models)

X Ribbon Low Detection and Warning

Scalable Font Engine, Dynamic Font Attributes,

Bold and Italic

SDIO Interface (internal remote)

Serial RS-232/422 Interface

Text, Bar Code, Graphics, and Image Printing

Three-Inch Media Hub

Time and Date Battery Backup

Time Stamping

USB (device) Interface, Version 2.0

X X X

Optional

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

USB Host Ports (2) (internal remote) Optional

1.1.2 Optional

The following optional features are offered for the printer:

40 mm Media Hub (H-4xxx and H-4xxxX models only)

A media hub that accommodates 40-millimeter cores.

X X

Cover Dampener (H-6xxx, H-6xxxX, and H-8308X models only)

A hydraulic mechanism that stalls sudden cover closures.

DMXrfNETII

A WiFi Ethernet card with many features, including:

• 802.11b WiFi LAN standards-based technology

• Integrated module with radio, baseband, MAC, and application processors

• Built-in TCP/IP and UDP for flexible LAN connectivity options

•

•

•

Built-in Web server for drop-in LAN and internet connectivity

Built in WEP security protocol

Integrated command interface that eliminates the need for complicated software drivers

H-Class 3

External Media Rewinders

Precision-crafted, bi-directional rewinding mechanisms with device-dependant features:

• DMXREW1 - accommodates 1 to 4-inch (25 to 101 mm) diameter cores, accepts a maximum label width of 4.5 inches (114 mm), and rewinds to an 8-inch (203 mm) maximum outer diameter at 10 inches per second.

• DMXREW2 - accommodates 3-inch (76 mm) diameter cores, accepts a maximum label width of 9.5 inches (241 mm), and rewinds to a 12-inch (304 mm) maximum outer diameter at 30 inches per second.

ILPC Fonts

Font sets that allow International Language Print Capability, consisting of one of the following:

•

•

CG-Times (western European) Scalable font

Kanji Gothic B Scalable font

•

•

Simplified Chinese GB Scalable font

Korean Hangul font

Internal Rewinder, Power-Assisted (Standard models only)

An internal mechanism to wind printed labels, or backing material when using a Peel and

Present option, into a maximum outer diameter roll of five and half inches (139 mm).

Internal Rewinder, Powered "Full Roll" (Tall models only)

A motorized internal mechanism to wind printed labels, or pull the backing material when using a Peel and Present option, into to a maximum outer diameter roll of eight inches (203 mm).

Linear Scanner (H-4xxx and H-4xxxX models only)

A CCD scanning device with data capture and integrated label voiding features to ensure the integrity of printed bar codes.

Media Cutter

A rotary-type device that cuts material with a maximum thickness of .01 inch (.254 mm) into lengths as small as 1.25 inches (31.8 mm).

Peel and Present Mechanism, High Performance

(H-4xxx and H-4xxxX models only, Internal Rewind optional)

An output regulator that automatically separates die-cut labels from the backing material and inhibits printing when a label is presented. (Minimum label length is 1.5 inches [38 mm]).

4 H-Class

Peel and Present Mechanism, Standard (Internal Rewind required)

A plate-style output regulator that automatically separates die-cut labels from the backing material and inhibits printing when a label is presented. (Minimum label length is 1.5 inches

[38 mm]).

Present Sensor

An output regulator that inhibits printing when a label is presented.

RFID (All models except H-8308X)

An integrated Ultra High Frequency (UHF) RFID encoding and reading device with data capture, available in three different configurations:

• Factory Installed - complete, ready to use from the factory.

• Ready - factory installed antenna, requiring the installation of an RFID module and hardware.

• Full Upgrade - antenna, RFID module, and hardware require installation.

SDIO Interface and USB Host Ports (H-4xxx models only)

An interface that accepts external memory storage devices for fonts, graphics, label formats, and firmware; as well as a port that can accept a USB keyboard for direct data input applications (e.g., Line Mode).

Thermal Transfer

A hub assembly that allows printing with ribbon for exceptional image clarity and durability, as compared to most direct thermal media types.

Option Installation

The table below lists the experience needed to install the options described above. For more information, contact your dealer or Datamax.

Option Installation

Option

40 mm Media Hub

Cover Dampener

External Media Rewinder

Graphics Display

ILPC Fonts

Internal Rewinder

Linear Scanner

Media Cutter

Recommended Installer

Factory only

DMX Certified Technician

Operator



Operator


Operator

H-Class 5

Option Installation (continued)

Option

Peel and Present Mechanism

Present Sensor

RFID (Ready and Full Upgrade)

SDIO Interface and USB Host Ports

Thermal Transfer

Recommended Installer

Operator

Operator



Operator

6 H-Class

2

Getting Started

2.1 Unpacking

The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage and, if evident, notify the shipping company before acceptance.)

After removing the packaging, check the contents of the shipment.

The following items are included:

• Printer

• Cord

• Quick Start Guide

• CD-ROM

• Card

• Any special or additionally purchased items.

;

Save the carton and packing material for future use.

H-Class 7

Additional Requirements

Other items can also be needed for operation:

• An interface cable (see Section 2.2.2);

• Applicable media (see Section 7.3); and,

• Applicable software (consult the Accessories CD-ROM, your dealer, or Datamax).

2.2 Installation

The printer features an auto-ranging power supply and several different interface types for easy installation.

Ensure that the Power Switch is OFF when making printer connections.

With printer placed upon a firm and level surface, connect the Power Cord as follows:

A.

B. Connect the Power Cord to the AC receptacle on the printer, and then to a properly rated and grounded AC outlet.

8 H-Class

2.2.2 Connecting Interface Cable(s)

The printer can be interfaced to your host system via the Ethernet, Parallel, Serial, and USB ports. Following power-up (or after a period of inactivity) communications will automatically be established through the first port that receives valid host data.

Once established, communication through another port will only occur after the selectable

Host Time-out period is reached or if printer power is cycled OFF and ON.

;

Unless otherwise noted, refer to Section 4.2.5 for communication setup options.

Ethernet Connection

The Ethernet interface supports several menu-selectable modes. Depending on the length, the cable should be Category / Type 3 or better. Refer to Appendix F for setup information.

Parallel Connection

The parallel interface supports directional communications. Choose and connect cabling as follows:

• For unidirectional communication, use a Centronics IEEE 1284 cable with a 36-pin male connector; or,

• For bi-directional communication, use an IEEE 1284 Compliant cable with a 36-pin male connector (and supporting host software).

Serial Connection

The serial interface supports RS-232C, RS-422, and RS-485 communications (see Appendix

C for RS-422/485 details). RS-232C cabling configurations and part numbers are shown below (contact your reseller for ordering information).

H-Class 9

10

;

"Off the shelf" serial cables can be used with Xon/Xoff handshaking.

USB Connection

The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer. Basic connections are shown below.

H-Class

2.2.3 Connecting to the SDIO Slot and USB Host Ports

If equipped, the Secure Digital Input Output (SDIO) Slot and the USB Host Ports accept external storage devices for fonts, graphics, label formats, and firmware upgrades.

Additionally, USB Host Ports accept a USB keyboard for stand alone direct data (template) applications; see the Class Series Programmer’s Manual.

;

•

External memory devices must be formatted before initial use (see MODULES,

Section 4.2.3); afterward, to be recognized all files must be placed into the resulting folder.

• Use Windows Explorer or DMX Config (see the Accessories CD-ROM) to

download files to an external memory device for conversion; see FILE

HANDLING DEFINITIONS, Appendix A.

•

SDIO Slot Connections:

When installing an SDIO Card, turn OFF the printer then slide the card into the SDIO

Slot. After turning ON the printer, Module F will be recognized.

When removing an SDIO Card, turn OFF the printer then press the SDIO Card inward to release.

;

•

SanDisk© SDIO Memory Cards up to 1 GB are supported.

• Multi Media Cards SDIO cannot be used; also, unsupported or defective cards may prevent printer operation.

H-Class 11

•

USB Host Port Connections:

The USB Host Ports support "plug and play" USB Memory Drives. After installing the drive in the printer, Module H will be recognized.

;

•

Only one USB Memory Drive at a time will be recognized.

• Before upgrading firmware via USB Memory Drive, disconnect any USB keyboard from the port.

12 H-Class

H-Class

3

Setting up the Printer

3.1 Media Loading

Load media according to its type and source, after performing these prerequisites:

A. Raise the cover.

B. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

13

C. Slide the Media Guide outward.

D. Rotate the Media Guide upward.

E. Proceed according to the source of the media being installed:

•

If using internally supplied (roll media) sources, see Section 3.1.1; or,

• If using externally supplied sources (e.g., boxed fanfold stock), see Section 3.1.2.

14 H-Class

3.1.1 Internal Media Sources

A. Slide Roll Media completely onto the Media Hub.

B. Route the media under the Media Guide Extrusion then out the front of the printer, as shown.

C. Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media.

H-Class 15

D. If loading media for the first time, or if switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step E.

;

If loading thermal transfer media, also load ribbon; see Section 3.3.

E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

F. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.

; If your media is less than the full width of the platen, adjust the Leveling Cam; see Section 5.4.1.

16 H-Class

3.1.2 External Media Sources

A. Place the media supply (box or roll) parallel to and in-line with the Rear Media Loading

Slot or Bottom Media Loading Slot, in a position that will not cause the media to twist or turn as it feeds from the source.

; If loading reflective media, be sure that the material enters the printer with the black marks facing down.

B. Route the media into the printer through the Rear Media Loading Slot or Bottom Media

Loading Slot, and if equipped over the Rewind Hub.

C. Route the media under the Media Guide Extrusion then out of the printer, as shown in the previous section.

D. Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media, as shown in the previous section.

H-Class 17

E. If loading media for the first time, or when switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to

Step F.

;

If loading thermal transfer media, also load ribbon; see Section 3.3.

F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

G. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.

; If your media is less than the full width of the platen, adjust the Leveling Cam; see Section 5.4.1.

18 H-Class

3.1.3 Rewinding Media

When equipped with the Internal Rewind option, outputs can be rewound or, with the addition of a Peel and Present option, dispensed automatically for application. If equipped, follow the instructions below to begin using the Internal Rewinder:

A. Press down on the Tab then pull outward to remove the Front Fascia.

B. Remove Thumbscrew and Tear Plate.

H-Class 19

C. Place the Arcplate on the front of the printer (as shown below) and tighten the Phillips

Head Screw to secure it; or, to use the Peel and Present option attach that device.

D. Proceed according to your application:

• To rewind labels onto an empty media core (tall models only), go to Step E.

• To dispense labels using a Peel and Present option, refer to the instructions included with that option.

E. H-8308X users (all others go to Step F), rotate the latch 1/4 turn counterclockwise to release the Rewind Support from the Rewind Hub then swing the Rewind Support outward.

20 H-Class

F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the

Rewind Core Adapter onto the middle of the hub.

G. Grasp the end of the hub and, while pulling outward, squeeze the hub together until it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place.

H-Class 21

H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter.

I. Slide the Rewind Retainer into the Empty Media Core then close the Locking Lever.

J. H-8308X users (all others go to Step K), close the Rewind Support then rotate the latch

1/4 turn clockwise to lock the Rewind Support.

K. With label stock installed as described in Loading Roll Media, repeatedly press the FEED

Key until about 20 inches (50 cm) of media has been output.

22 H-Class

L. Route the media back into the printer and around the media core (as shown below) then tape the leading edge to the media core.

M. Enter the menu, go to PRINTER OPTIONS / REWINDER, and select Enable. Exit the menu and save your changes. (The rewinder will turn slowly for about 30 seconds to tension the material and afterward rotate as labels are advanced.)

;

If dispensing narrow or small labels using a Peel and Present option, the following settings may require adjustment:

• To maintain Top Of Form accuracy, it may be necessary (depending upon the print speed) to reduce the torque; see PRINTER OPTIONS / REWINDER

ADJUSTMENT.

• To maintain image sizing accuracy, it may be necessary to adjust CUSTOM

ADJUSTMENTS / ROW ADJUST to a negative value.

For example, while peeling 2 inch wide by 1 inch long labels using an H-8308, the following settings were used to maintain accuracies; your results may vary:

Print Speed (IPS) Rewinder Adjustment Row Adjust

2 -30%

6 -10%

8 -10%

H-Class 23

Unloading the Internal Rewinder

To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and slip the roll of labels (and core) off the Rewind Core Adapter.

Removing the Adapter Core

To switch from label rewinding to label peeling, remove the Rewind Adapter Core as follows:

A. Remove labels from the Internal Rewinder. Open the Rewind Support (8" wide models only).

B. Rotate the Rewind Hub so that the Tabs are in a horizontal position, as shown.

C. Using both hands, grasp the Rewind Core Adapter and, with a gentle back-and-forth rocking motion, pull the Rewind Core Adapter off the Rewind Hub.

24 H-Class

3.2 Media Sensor Adjustment

Position the Media Sensor for proper label detection:

A. Raise the Printhead Assembly. Note the Red Dot (see illustration below) that identifies the location of the Media Sensor.

B. Grasp the Slide Tab to position the Red Dot according to the Media Type, as detailed below.

Media Sensor Adjustment

Media Type

Die-cut

Red Dot Position

Centered over a label

Notched

Reflective

Continuous

Centered over a notch

Centered over a black mark

Centered over the material

H-Class 25

26

C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

If necessary, return to Media Loading to complete the setup process; otherwise, close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.

; If using REFLECTIVE or CONTINUOUS media, select the appropriate SENSOR

TYPE; see Section 4.2.1.

3.3 Ribbon Loading

Ribbon, required when printing on thermal transfer media, should be loaded as follows:

; The use of ribbon slightly wider than the media (and liner, if any) is recommended to help protect against abrasive wear.

A. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.

H-Class

B. In the direction appropriate for the ribbon type being installed (Coated Side In or Coated

Side Out), slide a Ribbon Roll completely onto the Ribbon Supply Hub, as shown below.

;

The coated (inked) side of the ribbon must face the media.

Coated Side In (CSI) Ribbon Coated Side Out (CSO) Ribbon

C. Route the ribbon under the Ribbon Idler then out the front of the printer.

Æ

H-Class 27

E. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several times clockwise (as indicated by the directional arrows) around the hub to secure it.

F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise.

G. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.

;

Remove used ribbon when the Ribbon Roll is depleted: Pull the empty core from the

Ribbon Supply Hub. Grasp the used roll on Ribbon Take-Up Hub then pull and squeeze to remove the spent ribbon. (To remove partially depleted rolls, cut the ribbon then remove the roll and discard any used ribbon as described above.)

28 H-Class

3.4 Quick Calibration

Quick Calibration fine-tunes the printer for your media and should be performed during initial setup or after switching media. With media installed and the sensor position adjusted, perform calibration as follows:

• With the printer idle, press and hold the FEED Key until one complete label advances and then release the key.

Upon successful completion, CALIBRATION COMPLETED will be displayed followed by

READY. (If another message is displayed, however, see below.)

;

If the printer displays CANNOT CALIBRATE or stops feeding mid-label, press and hold the FEED Key until two (or more) labels are advanced before releasing the key. If this method also fails, see Media Sensor Calibration

(Section 5.2).

• WARNING LOW BACKING may appear if using notched media, or media with a transparent liner; however, calibration was successful.

• Media containing large gaps may require a change in the PAPER EMPTY

DISTANCE; see Section 4.2.1.

H-Class 29

30 H-Class

4

Using the Control Panel

4.1 Layout

The Control Panel is an event-driven user interface composed of a graphics display and keyboard. Note that depending upon the display size the layout and composition differs:

Small Display Control Panel

Large Display Control Panel

31 H-Class

4.1.1 The Display, Icons and Indicators, and Keys and Buttons

The Graphics Display provides various types of information:

• The time and date;

• The current printer status (also see Current State Icons, below);

• Label counts during batch jobs;

• When in Menu Mode, the Menu System;

• Various prompt, file-handling, conversion, and fault messages; and,

•

Soft Key Labels denote the current functions associated with the Soft Keys.

The Current State Icons and Indicators provide real-time status change notifications:

Display Size

Large

(Icons)

Small

(Icons &

Indicators)

Current State Definition

USB Memory or a USB Keyboard is detected.

An SD memory card is detected.

RFID is detected.

A wired network is detected.

WLAN is associated with a WLAN Access Point.

WLAN is enabled, but the printer is NOT associated with a

WLAN Access Point.

WLAN is in ADHOC mode.

The printer is receiving data.

The printer is paused.

A fault is detected; see Section 6.2.

The Soft Keys and the Navigation Buttons access and execute configuration, operation, and testing functions:

•

The Soft Keys are mode-dependent, changing functions as needed;

• The Test Button accesses the Test Menu;

• The Menu Button accesses the Menu System; and,

32 H-Class

•

The Navigation Buttons access menu items and parameters, where the highlighted item on the display is selectable (by pressing Enter) or selected (e.g., a default setting).

; Press and hold the Menu Button to adjust the display contrast then release the button when the desired appearance has been achieved.

4.2 The Menu System

The menu system is composed of seven branches:

• MEDIA SETTINGS

•

•

•

PRINT CONTROL

PRINTER OPTIONS

SYSTEM SETTINGS

•

•

•

COMMUNICATIONS

DIAGNOSTICS

MCL OPTIONS

;

• Entering the menu system takes the printer off-line and halts the processing of new data.

•

Prompts may appear before menu access is granted and changes enacted; see

Section 5.1.1.

•

The MENU MODE setting controls menu level access; see, Section 4.2.4.

• Host computer commands may, in some cases, override menu settings; see

Section 4.2.5.

• Depending upon the firmware and options, some of the menu selections represented below may not appear in your printer and may indicate NOT

INSTALLED when accessed.

• Throughout this text “displayed message” refers to the Printer Status Line or the Main Display Area of the Control Panel (see Section 4.1).

H-Class 33

Press the Menu Button to enter Menu Mode.

The following designations denote setting icons used in the menu listing below:

Symbol Definition

Default setting

♦ Setting can only be changed via the Menu System.

34 H-Class

4.2.1 Media Settings

The Media Settings menu contains label and ribbon settings, and printhead maintenance selections.

Menu Item Details

MEDIA TYPE

DIRECT THERMAL

THERMAL TRANSFER

SENSOR TYPE

GAP

CONTINUOUS

REFLECTIVE

LABEL LENGTH

04.00 (0 – 99.99 in.)

MAXIMUM LABEL LENGTH

16.00in (0 – 99.99 in.)

PAPER EMPTY DISTANCE

00.25in (0 – 99.99 in.)

LABEL WIDTH

X.XX (X.XX – X.XX in.)

Selects the printing method, where:

Sets printing for heat reactive media.

Sets printing for media that requires ribbon to produce an image.

Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where:

Senses the gaps or notches in the media.

Uses the LABEL LENGTH (see below) to determine the

TOF.

Senses the reflective (black) marks on the underside of the media.

Determines the length of the label when the SENSOR

TYPE is set to CONTINUOUS, where:

Is the desired length of the format.

Sets the distance that the printer will feed GAP or

REFLECTIVE media before declaring a TOF fault, where:

Is the length of travel to detect a TOF gap or mark.

; This distance should be 2.5 to 3 times the length of the label.

Sets the distance the printer will attempt to feed media before declaring an Out Of Stock fault, where:

Is the length of travel to detect the presence of media.

; If using transparent or translucent media, this setting should be longer than the label’s physical length.

Sets the maximum printable width. Objects extending beyond this limit will NOT print, where:

Is the maximum width; see Appendix B for the model dependant default and range.

H-Class 35

Media Settings (continued)

Menu Item

RIBBON LOW OPTIONS

RIBBON LOW DIAMETER

1.38 (1.00 – 2.00 in.)

PAUSE ON RIBBON LOW

ENABLED

DISABLED

SENSOR CALIBRATION ♦

PERFORM CALIBRATION

YES

NO

ADVANCED ENTRY

PAPER SENSOR LEVEL

170 (0 – 255)

REFL PAPER LEVEL

020 (0 – 255)

GAP SENSOR LEVEL

016 (0 – 255)

MARK SENSOR LEVEL

230 (0 – 255)

EMPTY SENSOR LEVEL

009 (0 – 255)

TRAN SENSOR GAIN

31 (0 – 31)

REFL SENSOR GAIN

13 (0 – 31)

Details

Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where:

Sets the threshold that will trigger a Low Ribbon

Warning prompt, where:

Is the outer diameter size of the ribbon roll.

Sets the printer to pause when the Ribbon Low

Diameter setting is met, where:

Forces the user to press the PAUSE Key to proceed with the print job.

Allows printing to continue until ribbon empty is declared.

Selects the method that is used to calibrate the media sensor (see Section 5.2), where:

Allows automatic calibration, where:

Establishes the best values based on sampled readings.

Exits the menu item without changing the current settings.

Sets the values via manual entry process, where:

Establishes the threshold value for standard paper.

Establishes the threshold value for reflective paper.

Establishes the threshold value for the gap/notch.

Establishes the threshold value for the reflective mark.

Establishes the threshold value for the empty condition.

Establishes the sensitivity of the gap/notch sensor.

Establishes the sensitivity of the reflective sensor.

36 H-Class

Media Settings (continued)

Menu Item

PRINTHEAD CLEANING

CLEAN HEAD SCHEDULE

000 0 – 200 in. (* 1000)

CLEAN HEAD COUNTER

RESET COUNTER

YES

NO

CLEAN HEAD NOW

YES

NO

Details

Controls printhead cleaning alerts and functions, where:

Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur.

; Zero (000) disables this function.

Indicates the number of inches (or centimeters) since a cleaning was last initiated.

Allows the Clean Head Schedule to restart the count, where:

Resets the CLEAN HEAD COUNTER.

Exits the menu item without changing the current setting.

Allows cleaning to begin, where:

Initiates the cleaning process and resets the Clean

Head Counter (see Section 5.6.6).

Exits the menu item without cleaning.

H-Class 37

4.2.2 Print Control

The Print Control menu contains print quality, throughput, formatting, and custom setup functions:


HEAT

10 (0 – 30)

PRINT SPEED

XX.Xin/sec

FEED SPEED

XX.Xin/sec

REVERSE SPEED

X.Xin/sec

SLEW SPEED

XX.Xin/sec

ROW OFFSET

00.00 (0 – 99.99 in.)

COLUMN OFFSET

00.00 (0 – 99.99 in.)

Controls the burn-time of the printhead (selectable as

“Heat” in most labeling programs), where:

Is the number based on duration, corresponding to print darkness.

Controls the rate of label movement during printing, where:

Is the speed setting; see Appendix C for the model dependant default and range.

; Slower speeds may be required to print detailed images, while faster printing may require an increased HEAT setting for sufficient energy transfer.

Controls the rate of label movement between printing areas, where:

Is the speed setting; see Appendix C for the model dependant default and range.

Controls the rate of label movement during backup positioning, where:

Is the speed setting; see Appendix C for the default and range.

Controls the rate of label movement between printing areas when using the optional Applicator Interface

Card’s GPIO function, where:

Is the speed setting; see Appendix C for the default and range.

Shifts the vertical start of print position on the label, where:

Is the offset distance; see Section 7 for label details.

Shifts the horizontal, left-justified start of print position to the right without shifting the Label Width termination point to the right, where:

Is the offset distance; see Section 7 for label details.

38 H-Class

Print Control (continued)

Menu Item

PRESENT DISTANCE

AUTO 0.00 (0 – 4.00 in.)

Details

Sets the label stop position, where:

CUSTOM ADJUSTMENTS ♦

DARKNESS

32 (1 – 64)

CONTRAST

32 (1 – 64)

ROW ADJUST

0000 DOTS (

– XXX – XXXX)

COLUMN ADJUST

000 DOTS (

– XXX – XXX)

PRESENT ADJUST

000 DOTS (

– XXX – XXX)

Is the label output distance. The default setting (Auto) configures this distance according to the positioning requirements of the attached device (e.g., tear bar, cutter, etc).

; When set to 0.01 in., NONE is assumed; a zero (0)

positioning value will be used.

These selections independently change the listed parameters, allowing slight mechanical compensations sometimes evident when multiple printers share label formats or for special printer-specific formatting adjustments, where:

Controls the printhead strobe time (see HEAT, above) to fine-tune the solid areas of an image.

Fine-tunes the gray areas of an image.

Shifts the vertical start of print position upward or downward to fine-tune ROW OFFSET; see Appendix B.

; If shifting in the negative direction, modify

PRESENT ADJUST (see below) by the same amount.

Shifts both the horizontal start of print position and the

LABEL WIDTH termination point to the right to finetune COLUMN OFFSET; see Appendix B.

Adjusts the label stopping position to fine-tune

PRESENT DISTANCE; see Appendix B.

H-Class 39

4.2.3 Printer Options

The Printer Options menu contains module, file handling, and option functions:


MODULES

DIRECTORY

PRINT FILE

PROCESS FILE

FORMAT MODULE

Controls memory handling functions, where:

Allows viewing and printing of available space and file types (including plug-ins) present on a module. Only detected modules will be listed, and selecting ALL will display all results; see Appendix A.

Prints selections from listings of available files; see File

Handling Definitions, Appendix A.

Processes a selected file for use by the printer; see File

Handling Definitions, Appendix A.

Formats a selected module; see Appendix A.

FORMAT MODULE will erase all data in the

selected module.

DELETE FILE

COPY FILE

UNPROTECT MODULE

Deletes a file from a list of available files; see File

Handling Messages, Appendix A.

; Protected modules will not be displayed, and space will not be recovered until packed.

Selects from a list of available files and prompts for the destination module before copying; see File

Handling Messages, Appendix A.

Selects from a list of available modules then prompts regarding the unprotect attempt; see File Handling

Messages, Appendix A.

40 H-Class

Printer Options (continued)

Menu Item

PRESENT SENSOR

MODE

DISABLED

AUTO

ENABLED

RETRACT DELAY

070 (1 – 255 x10mS)

CUTTER

MODE

DISABLED

AUTO

ENABLED

CUT BEHIND

0 (0 – 2)

Details

Controls the Present Sensor or the Peel and Present option, where:

Sets the detection method and response of the printer, where:

Disables the option.

Detects, enables, and sets the label stop location for the sensor option; if not detected, the option will be ignored.

Enables and sets the label stop location for the option; if not detected, a fault will be generated.

Programs a time delay for the retraction of the next label in the print process, where:

Is the duration, times 10 milliseconds.

Controls the Cutter option, where:



Detects, enables, and sets the label stop location for the cutter; if not detected, the option will be ignored.

Enables and sets the label stop location for the cutter; if not detected, a fault will be generated.

Allows a number of small labels to queue before a cut is performed, increasing throughput, where:

; This mode can be used without a cutter to allow the presentation of an extra label, with retraction

occurring upon the next job or feed operation.

Is the queue number.

; After a fault or unknown label position, the leading edge will be cut to ensure no extra material exists at the beginning of the first label; otherwise,

cutting will occur only as specified.

H-Class 41


Menu Item

SCANNER

MODE

DISABLED

AUTO

ENABLED

BARCODES

Details

Controls the Linear Scanner option, where:



Detects and enables the scanner; if not detected, the option will be ignored.

Enables the scanner; if not detected, a fault will be generated.

Specifies the bar code type(s) for scanning, where:

; Enabling only the bar code types that will be checked can help maximize throughput.

CODE 39

IATA

CODABAR

INTERLEAVED 2 OF 5

INDUSTRIAL 2 OF 5

CODE 93

CODE 128

MSI/PLESSEY

EAN(13/8)

EAN(13/8)+2

EAN(13/8)+5

UPC(A/E)

UPC(A/E)+2

UPC(A/E)+5

BARCODE COUNT

00 (0 - 99)

Is / are the bar code type(s) to be checked; see the

Class Series Programmer’s Manual for symbology details.

Specifies a number of bar codes per label then generates a fault if the number present is incorrect, where:

Sets the number of bar codes to count, where 00

(Auto Mode) allows a variable number.

; If bar codes are sent as bitmaps, enter the minimum number to be read on each label. (Check your software application for questions regarding the bar code generation method.)

42 H-Class


Menu Item

MIN READABLE HEIGHT

DISABLED

1/16 – ½ in.

(1.5 – 12.5 mm)

REDUNDANCY LEVEL

READ BARCODE 2X

(1X – 6X)

AUTO

SET DEFAULTS

YES

NO

Details

Ensures bar code integrity by setting a minimum distance for identical decodes, where:

Uses REDUNDANCY LEVEL to ensure bar code integrity.

Sets the read height (e.g., a setting of ¼ requires .25 inches of the bar code height be 100% readable).

; This distance should not exceed 50% of the measured bar code height.

Ensures bar code integrity by specifying a consecutive number of identical decodes, where:

Sets the read count (e.g., a 3X setting requires three identical decodes to pass).

; High redundancy rates and fast print speeds may cause erroneous read failures when scanning small or multiple bar codes.

Uses MIN READABLE HEIGHT to ensure bar code integrity.

Allows the scanner default values to be restored, where:

Restores the default settings.


H-Class 43


Menu Item

RFID

RFID MODULE

DISABLED

HF

UHF MULTI-PROTOCOL

RFID POSITION

1.10in (0 - 4.00)

Details

Controls the RFID option, where:

; If not detected, this selection will result in a

DISABLED message.

Sets the mode of operation, where:

Disables the RFID option.

Selects the High Frequency (13.56 MHz) RFID option.

Selects the Ultra High Frequency (868-956 MHz) RFID option.

Sets the RFID encoding position, where:

Is the inlay location (as referenced from the leading edge of the tag moving forward through the printer), where 0.00 uses the print position to encode tag and values greater use the present position (subject to change).

Sets the HF encoding parameters, where:

Selects the HF tag type, where:

HF SETTINGS

TAG TYPE

ISO 15693

TI

PHILIPS

ST LRI512

ST LRI64

AFI VALUE

00 (00 – FF)

Is the type to be encoded.

Sets the Application Family Identifier value, where:

Is the hex value.

44 H-Class


Menu Item

AFI LOCK

ENABLED

DISABLED

DSFID VALUE

00 (00 – FF)

DSFID LOCK

ENABLED

DISABLED

EAS VALUE

00 (00 – FF)

AUDIO INDICATOR

ENABLED

DISABLED

ERASE ON FAULT

ENABLED

DISABLED

Details

Locks the Application Family Identifier value, where:

Is write-protected.

Is not protected.

Sets the Data Storage Format Identifier value, where:

Is the hex value.

Locks the Data Storage Format Identifier value, where:

Is write-protected.

Is not protected.

Selects the Electronic Article Surveillance value, where:

Is the hex value.

Controls the buzzer, where:

Allows audio.

Inhibits audio.

Controls tag erasure if errors are detected, where:

Erases data.

Retains faulty data.

H-Class 45


Menu Item

UHF SETTINGS

TAG TYPE

EPC 0

EPC 0+ MATRICS

EPC 0+ IMPINJ

EPC 1

UCODE EPC 1.19

EM 4022/4222

GEN 2

TAG DATA SIZE

96-BIT

64-BIT

POWER ADJUST (dBm)

000 (-04 Æ 04)

KILL CODE

00 00 00 00

ACCESS CODE

00 00 00 00

GEN 2 LOCK ACTION

NONE

PERMALOCK

PWD-READ/WRITE

BOTH

Details

Sets the UHF encoding parameters, where:

Selects the tag type, where:

Is the type to be encoded.

Sets the tag data size, where:

Selects 96 bits.

Selects 64 bits.

Adjusts the applied power, where:

Is the power level, in 1.0 dBm increments.

Sets the code to permanently deactivate the tag, where:

Is the code, in the form B3, B2, B1, B0.

Sets the code to protect tag memory contents, where:

Is the code, in the form B3, B2, B1, B0.

Sets the lock for Gen 2 tags, where:

Does not lock the tag.

Locks data permanently.

Locks data with password-protection for writing data.

Allows both Permalock and PWD-Lock to be used.

46 H-Class


Menu Item

LOCK AFTER WRITE

ENABLED

DISABLED

RETRY ATTEMPTS

3 (0 - 9)

PERFORM CALIBRATION

YES

NO

SET DEFAULTS

YES

NO

Details

Allows the tag to be locked after programming, where:

Locks the tag.

Does not lock the tag.

Sets the number of retry attempts, where:

Is the retry count before a fault is declared.

Allows the printer to establish the tag to transducer distance and nominal power setting, where:

Initiates the process; CALIBRATING RFID will be displayed as media is scanned for the tag location and power, followed by TOF positioning and the operational results where, if successful, the database parameters will be updated.

Exits the menu item without calibration.

Allows the RFID default values to be restored, where:



H-Class 47


Menu Item

GPIO PORT

GPIO DEVICE

DISABLED

APPLICATOR

APPLICATOR 2

BARCODE VERIFIER

START OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

EDGE

Details

Controls the optional Applicator Interface Card’s GPIO function, where:

Sets the option to work with a specific device type, where:


Enables the following GPIO parameters for label applicator functions:

• De-asserts Data Ready (DRDY) when the last label starts printing to indicate completion;

•

FEED allowed at any time; and,

• Does not de-assert DRDY upon PAUSE.

Enables the following GPIO parameters for label applicator functions:

• Data Ready (DRDY) overlaps End of Print (EOP) signal by about 1 msec. to indicate completion;

• DRDY signal end inhibits FEED; and,

•

De-asserts DRDY upon PAUSE or FAULT.

Enables the GPIO Port to work with a bar code verifier.

Selects the type of input signal required to initiate

Start of Print (SOP), where:

Triggers printing with a low pulse.

Triggers printing with a high pulse.

Triggers printing with a low signal.

Triggers printing with a high signal.

Triggers printing with a signal edge transition.

48 H-Class


Menu Item

END OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

RIBBON LOW

ACTIVE LOW

ACTIVE HIGH

SLEW ENABLE

STANDARD

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

Details

Sets the type of output signal generated to indicate

End of Print (EOP), where:

Outputs a low pulse upon completion.

Outputs a high pulse upon completion.

Outputs a logic low upon completion.

Outputs a logic high upon completion.

Sets the output signal type generated to indicate a low ribbon condition (as determined by RIBBON LOW

DIAMETER; see RIBBON LOW OPTIONS, Section

4.2.1), where:

Outputs a logic low when the roll reaches the setting.

Outputs a logic high when the roll reaches the setting.

Selects the type of input signal required to initiate label slew, where:

Triggers slew with a low signal.

Triggers slew with a low pulse.

Triggers slew with a high pulse.

Triggers slew with a low signal.

Triggers slew with a high signal.

H-Class 49


Menu Item

REWINDER

MODE

DISABLED

AUTO

ENABLED

REWINDER ADJUSTMENT

00 (-30 – 15 %)

Details

Controls the Powered Internal Rewinder option, where:



Enables the rewinder only when a Peel and Present option is installed; however, no error will be generated when the Peel and Present option is not attached.

(Upon power-up, the rewinder will turn slowly to tension the material.)

Enables the rewinder and generates an error if it cannot be detected. Upon power-up, the rewinder will turn slowly (for about 30 seconds) to tension the material and then whenever labels move.

Adjusts the amount of rewinding tension to minimize

TOF registration drift (sometimes evident when using narrow media), where:

Decreases or increases the nominal torque by the percentage selected.

50 H-Class

The System Settings menu contains operating, control, and formatting functions:


MENU MODE

USER MENU

ADVANCED MENU

CONFIGURATION FILE

Sets the menu system access level, where:

Accesses limited basic menu items.

Accesses all menu items.

Controls the creation, storage, and recall of printer configuration files (see Appendix E), where:

RESTORE AS CURRENT

SAVE SETTING AS

DELETE FILE

FACTORY SETTING FILE

INTERNAL MODULE D

1024 KB (XXX – XXXX KB)

DEFAULT MODULE

Lists the files available and then, after selection, reconfigures the printer according to that file.

Saves the effective printer configuration to a named file of up to nineteen characters.

Lists the files available and then after selection, removes that file from memory.

; An active file can not be deleted.

Lists the files available, and then after selection, that file will be restored whenever a Level One reset is performed; see Section 5.3.2.

Allocates a number of 1KB memory blocks for internal

Memory Module D; where:

Is the memory allocation; see Appendix A.

Designates the memory module for storage when no other location is specified; where:

D G

SCALEABLE FONT CACHE

0511 (XXX – XXXX KB)

SINGLE BYTE SYMBOLS

PC_850 MULTILINGUAL

Is the module; see Appendix A for availability.

Configures the number of 1KB memory blocks for the scaleable font engine; where:

Is the memory allocation; see Appendix A for availability.

Sets the code page (see the Class Series

Programmer’s Manual) used for single byte fonts, where:

Is the selected code page.

H-Class 51

System Settings (continued)

Menu Item

DOUBLE BYTE SYMBOLS

JIS

SHIFT JIS

EUC

UNICODE

GB

BIG 5

TIME AND DATE

SET HOUR

06:30 PM 20 AUG 2007

MEDIA COUNTERS

ABSOLUTE COUNTER

PRINTHEAD COUNTER

RESETTABLE COUNTER

RESET COUNTER

PRINT CONFIGURATION

Details

Selects the code page (see the Class Series

Programmer’s Manual) used for the ILPC option

(unless otherwise specified), where:

Selects Japanese Industry Standard.

Selects Shift Japanese Industry Standard.

Selects Extended UNIX Code.

Selects Unicode (including Korean).

Selects Government Bureau Industry Standard,

Chinese (PRC).

Selects Taiwan encoded.

Sets the time and date, where:

Enters the time and date information.

Displays and controls various internal counters, where:

Are the total inches printed and the set date. (Nonresettable)

Is the total number of inches printed. (Non-resettable)

Are the inches printed and the last reset date.

Returns the RESETTABLE COUNTER to zero.

Prints the current database information; see Section

4.3.5.

52 H-Class


Menu Item

CONFIGURATION LEVEL

PRINTER KEY

APPLICATION VERSION

BOOT LOADER

UPGRADE PRINTER CODE

0 0 0 0 0 0

UNLOCK FEATURE

0 0 0 0 0 0

Details

Displays the hardware and software levels of the printer, where:

; This data is also provided on the Configuration

Label.

Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyy-zzz

Where: vvvv – Represents the printer model number. cwxx – Represents the hardware and software levels, where:

c – Is the printer class.

W – Is the hardware feature level of the main board.

xx – Is the software feature level:

10 = Standard DPL

20 = Internal CG Times Font

; Features are accepted up to this value, but increases beyond require authorization. yyyyyy

– Is a manufacturing date code. zzz

– Is a unique time stamp.

Displays the firmware program number, version, and date.

Displays the boot loader version and date.

Upgrades the printer to the corresponding features level with the correct code entry (where authorization may be required).

Unlocks a feature with the correct code entry.

H-Class 53


Menu Item

SET FACTORY DEFAULTS

YES

NO

FORMAT ATTRIBUTES

TRANSPARENT

XOR

OPAQUE

LABEL ROTATION

ENABLED

DISABLED

IMAGING MODE

MULTIPLE LABEL

SINGLE LABEL

PAUSE MODE

ENABLED

DISABLED

Details

Returns the factory-programmed values or the Factory

Setting File values, where:

Restores the default settings, or if selected the Factory

Setting File.

; The reset will be automatic and, if no Factory

Setting File is used, all menu settings will be restored except CUSTOM ADJUSTMENTS and

calibrations.


Defines the way overlapping text, bar codes, and graphics are printed, where:

Prints intersecting areas, for example:

Obliterates intersecting areas, for example:

Overwrites intersecting areas with those last formatted, for example:

Allows the label format to be flipped 180 degrees, where:

Prints formats after 180° rotation.

Prints formats without rotation.

Determines the process used to format labels, where:

Formats multiple images, as memory permits, for the fastest throughput.

; If time stamping, the indicated time will reflect the moment of imaging rather than printing.

Formats an image only after a previous format has been printed (for the most accurate time-stamps).

Allows interactive print control, where:

Prints only as the PAUSE Key is pressed.

Prints normally, without user intervention.

54 H-Class


Menu Item

PEEL MODE

ENABLED

DISABLED

SECURITY ♦

SELECT SECURITY

DISABLED

SECURE MENU

MENU AND TEST

ADVANCED MENU

MODIFY PASSWORD

YES

NO

UNITS OF MEASURE

IMPERIAL

METRIC

Details

Allows the Start of Print (SOP) signal to initiate (via the optional GPIO port) the feeding of labels, where:

Feeds labels only after SOP is received.

Feeds labels regardless of SOP.

Allows all or part of the control panel to be passwordprotected and for password modification, where:

Enables or disables the security feature, where:

Allows open access.

Sets a password requirement for menu access.

Sets a password requirement for menu and test access.

Sets a password requirement for Advanced Menu access.

; After enabling this selection, return MENU MODE to the USER MENU setting.

Modifies the security password, where:

Allows entry of a four-digit password (after confirmation).

; To be activated, the default password (0000) must be changed.


Sets the measurement standard of the printer, where:

Uses inches.

Uses millimeters and centimeters.

H-Class 55


Menu Item

INPUT MODE

DPL

LINE

PL-Z

COLUMN EMULATION

XXX (XXX – XXX DOTS)

ROW EMULATION

XXX (XXX – XXX DOTS)

SOP EMULATION

DISABLED

110 (PRODPLUS)

220 (ALLEGRO)

250 (PRODIGY)

Details

Defines the type of processing that occurs when data is received, where:

; See the Class Series Programmer’s Manual for

detailed information.

Processes data for standard DPL printing.

Processes data for Line Mode (template) printing.

Processes alternative programming language data, with the exception of the following parameters:

• DPL SOP Emulation; and,

•

DPL Label Store.

Allows the column dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing the width of the produced format; see Appendix B.

; No adjustment occurs at the default setting.

Allows the row dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing or enlarging the length of the produced format; see Appendix B.

; No adjustment occurs at the default setting.

Allows the Start of Print command to function with backward compatibility when printing legacy model label formats, where:

; Two labels will automatically feed to establish the selected position.

Uses the H-Class print position.

Emulates the Prodigy Plus ® print position.

Emulates the Allegro ® print position.

Emulates the Prodigy ™ print position.

56 H-Class


Menu Item

BACK AFTER PRINT

MODE

DISABLED

ENABLED

BACKUP DELAY (1/50s)

000 (0 – 255)

FONT EMULATION

STANDARD FONTS

CG TIMES

USER ID S50

LABEL STORE

STATE & FIELDS

FIELDS ONLY

MENU LANGUAGE ♦

ENGLISH

Details

Determines media movement when an optional cutter, present sensor, peel and present mechanism, or GPIO port is enabled, where:

Repositions media, where:

Moves media only when the next label is ready to print, minimizing edge curling.

Moves media according to BACKUP DELAY timing after a cut, cleared sensor, or GPIO start of print signal to allow fastest throughput.

Determines repositioning timing, where:

Is the specified time lapse (in fiftieth of a second increments) after the next label format is received and processed to delay media repositioning.

Allows font substitution, where:

Prints using standard (internal) fonts.

Prints using CG Times font.

Prints using a downloaded font.

Determines the command recall level when retrieving stored label formats, where:

Recalls the printer state (i.e., heat, speeds, etc.) and the formatting commands for a stored label.

Recalls the formatting commands for a stored label.

Selects the display language for the Menu System and

Configuration Label, where:

; Only resident languages will be selectable; see

Appendix D.

Enables English.

H-Class 57


Menu Item

FAULT HANDLING ♦

LEVEL

NO REPRINT

STANDARD

VOID AND RETRY

VOID DISTANCE

0.50 (0.10 to 2.00 in.)

Details

Determines the intervention requirement and the label disposition when a fault occurs, where:

Selects the user action and reprint status upon declaration of a fault, where:

; Without the Linear Scanner option, the printer will perform in the STANDARD setting and VOID will be printed on the faulted label.

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault.

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process.

Actions depend upon the RETRY COUNT:

• If the count has not been exceeded, VOID is printed on the failed label and reprinting automatically occurs;

• If the count has been exceeded, printing stops and a fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process; or,

• If the CANCEL Key is pressed, reprinting is optional: press NO to reprint; or, press YES to cancel the reprint (and press YES again to cancel the batch.)

Sets the distance to backup and print VOID on a faulted label, where:

Is the distance, measured from the label’s trailing edge, which indirectly establishes the text size.

; VOID will not be printed if insufficient text space exists or if the fault occurred after printing completed. Also, the text can be customized; see the Class Series Programmer’s Manual.

58 H-Class


Menu Item

RETRY COUNT

1 (0 – 3)

BACKFEED ON CLEAR

ENABLED

DISABLED

Details

Sets the number of label reprinting attempts, where:

Is the count when reprinting stops and a fault is declared.

; Counts greater than one are only valid when equipped with the Linear Scanner or RFID option.

Determines the printer's action after a fault is cleared, where:

Positions the label after the fault is cleared.

Does not position the label; the current position is assumed correct.

; If reloading media, the user must place the material in its presented position.

H-Class 59

4.2.5 Communications

The Communications menu contains interface port and host control functions:


SERIAL PORT A ♦

BAUD RATE

9600 BPS

115000 BPS

57600 BPS

38400 BPS

28800 BPS

19200 BPS

4800 BPS

2400 BPS

1200 BPS

PROTOCOL

BOTH

SOFTWARE

HARDWARE

NONE

PARITY

NONE

ODD

EVEN

DATA BITS

8 (7 – 8)

STOP BITS

1 (1 – 2)

Controls the RS-232 communications settings for

Serial Port A, where:

Sets the serial communication rate, where:

Is the serial speed in Bits Per Second.

Sets the data flow control method (handshaking), where:

Uses XON/XOFF and CTS/DTR.

Uses XON/XOFF.

Uses CTS/DTR.

Disables flow control.

Sets word parity, where:

Uses parity.

Uses Odd parity.

Uses Even parity.

Sets Word length, where:

Is the number of bits in the word.

Sets the stop bit count, where:

Is number of stop bits.

60 H-Class

Communications (continued)

Menu Item

SERIAL PORT C ♦

SERIAL PORT D ♦

PARALLEL PORT A ♦

PORT DIRECTION

UNI-DIRECTIONAL

BI-DIRECTIONAL

NIC ADAPTER ♦

QUICK SETUP

WIRED DHCP

WLAN UNSECURED

WLAN DEFAULTS

YES

NO

Details

Controls the settings for the optional Applicator

Interface Card’s COM C (J4) port, where the settings are the same as those given for the SERIAL PORT A.

; The maximum baud is 38.4K BPS.

Controls the settings for the optional Applicator

Interface Card’s COM D (J3) port, where the settings are the same as those given for the SERIAL PORT A.

; The maximum baud is 38.4K BPS.

Controls the communications settings for Parallel Port

A, where:

Allows printer data to be returned to the host, where:

Returns no data (one-way communication).

Returns data (compliant back-channel operation); see

Section 2.2.2 for cable requirements.

Controls the communications settings for the network interface, where:

Selects between wired and WiFi operation, where:

Returns the NIC to defaults then sets Discovery to

“Enable” and Wireless to “Disable.”

Returns the NIC to defaults then sets Discovery to

“Enable,” SSID to “Any,” and WLAN Network Type to

“Infrastructure”

Allows the DMXrfNETII parameters to be restored to the default settings, where:

Restores the WiFi defaults and initiates infrastructure mode with an SSID of “Any.” All existing access point associations will be deleted then established with the closest available access point. (Useful when moving the printer to a geographically distant location.)


H-Class 61


Menu Item

WLAN

MODE

ENABLED

DISABLED

BSS ADDRESS

192.168.010.001

SIGNAL READINGS

IP ADDRESS

192.168.010.026

SUBNET MASK

255.255.255.000

GATEWAY

192.168.010.026

SNMPTRAP DESTINATION

000.000.000.000

Details

Controls the communications settings for the optional

DMXrfNETII Card, where:

Selects between wired and WiFi operation, where:

Enables the WiFi interface.

Enables the wired interface.

Sets the IP Address for the bridge module, where:

Is the address in standard octet format.

Displays the WiFi signal strength, noise, and quality levels.

Specifies the static IP Address; where:


Specifies the static Subnet Mask Address, where:


Specifies the network Gateway Address, where:


Specifies the SNMP Trap Address, where:

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.

; When zeroed, no traps are sent.

62 H-Class


Menu Item

IP DISCOVERY

ENABLED

DISABLED

SNMP

ENABLED

DISABLED

NETWORK REPORT

SET FACTORY DEFAULTS

YES

NO

Details

Controls IP Address discovery, where:

Broadcasts over the network to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used.

A server assigned IP address takes precedence over any static address stored in

the interface.

Uses the stored static IP, Subnet Mask, and / or

Gateway Address.

Allows management protocols, where:

Sends messages to SNMP-compliant devices.

Sends no messages.

Allows a network status report to be viewed or printed, with content similar to the example below:

NETWORK REPORT

PRINTER STATUS

MACO: NOT SET

IP ADDRESS: 192.168.10.26

SUBNET MASK: 255.255.255.0

GATEWAY: 192.168.10.26

DCHP: *DISABLED

SNMP: *ENABLED

WLAN MODULE

MODULE FW VERSION: 4.3.0.24

RADIO FW VERSION: 1.1.1.111.8.4.0.145

PORT STATUS: CONNECTED: ADHOC

SSID: 0090c901d064

MACR: 00:90:C9:01:D0:64

BSS ADDRESS: 192.168.10.1

SUBNET ADDRESS: 255.255.255.0

GATEWAY: 192.168.10.1

DHCP: *DISABLED

Returns the factory-programmed values, where:


; The reset will be automatic; all settings will be restored except CUSTOM ADJUSTMENTS and

calibrations.


H-Class 63


Menu Item

HOST SETTINGS

HOST TIMEOUT

10 (1 – 60 SEC)

CONTROL CODES ♦

STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

CUSTOM CODES

SOH STX CR CNTBY

01 02 0D 5E

FEEDBACK CHARACTERS

ENABLED

DISABLED

ESC SEQUENCES

ENABLED

DISABLED

Details

Sets host communication parameters, where:

Sets the idle period before interface port timeout occurs, where:

Is the time (in seconds) that must elapse before partially received formats will be ignored and the port detection process repeated.

Allows changes to the software command interpretation controls, where:

Sets these interpretation codes: Hex 01 = SOH command; Hex 02 = STX command; count-by = ^;

Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x7C = Carriage Return

Sets interpretation codes, where:

Are the codes according to your definitions.

; Standard codes serve as default placeholders.

Allows the return of printer codes, where:

Sends the host a Hex 1E (RS) after each label and a

Hex 1F (US) after each batch successfully prints.

Sends no feedback characters.

Sets handling for data containing invalid ESC sequences, where:

Processes commands normally.

Ignores ESC control codes during processing (as some systems send “banners” to the printer).

; Bitmapped font downloads will be disabled.

64 H-Class


Menu Item

HEAT COMMAND

ENABLED

DISABLED

SPEED COMMANDS

ENABLED

DISABLED

TOF SENSING COMMANDS

ENABLED

DISABLED

SYMBOL SET COMMAND

ENABLED

DISABLED

CNTRL-CODES (DATA)

ENABLED

DISABLED

STX-V SW SETTINGS

ENABLED

DISABLED

Details

Determines how host Heat commands are handled, where:

Processes software commands normally.

Controls Heat via the menu setting; see Section 4.2.2.

Determines how host Print, Feed, Reverse, and Slew commands are handled, where:


Controls speeds via the menu setting; see Section

4.2.2.

Determines how host Gap, Continuous, and Reflective commands are handled, where:


Controls the Sensor Type via the menu setting; see

Section 4.2.2.

Determines how host Single and Double Symbol Set commands are handled, where:


Controls Symbol Set selection via the menu setting; see Section 4.2.4.

Determines how host Control Codes are handled, where:


Controls Control Codes via the menu setting; see

Section 4.2.4.

Determines how a host option-enable command is handled, where:

Processes the software command normally.

Controls <STX>V via menu settings; see Section

4.2.3.

H-Class 65


Menu Item

MAX LENGTH COMMAND

ENABLED

DISABLED

OPTION FEEDBACK

PROCESS SOH (DATA)

DISABLED

SCANNER

RFID HEX

RFID ASCII

DISABLED

ENABLED

Details

Determines how a host Maximum Label Length

(<STX>M) command is handled, where:


Controls Maximum Label Length via menu settings; see Section 4.2.1.

Allows feedback characters from an optional device to be returned to the host device, in the format of

<A;B;C;D;E;F>[CR], where:

A - Is the device type: R = RFID; and, S = Linear Scanner

B - Is the resulting status: C = entire label complete; F = faulted (failed) label; and, U = unknown

C - Is the number of expected reads for bar codes or tags, given in two characters.

D - Is the number of good reads for bar codes or tags, given in two characters.

E - Is the printer’s internal Job and Sub Job Identifier, given in four characters each.

F - Is the data that was read, delimited with semicolons (;) on multiple reads.

Reports no data.

Reports Linear Scanner data.

Reports RFID data in hexadecimal format.

Reports RFID data in an ASCII format.

Determines the way the printer responds to an

Immediate Command (e.g., Get Status, Module

Storage, etc.), where:

Processes commands normally.

Interrupts operations upon SOH receipt to process the command.

66 H-Class

4.2.6 Diagnostics

The Diagnostics menu contains testing functions:

Menu Item

HEX DUMP MODE

DISABLED

ENABLED

FILE CAPTURE

OPTIONS TESTING

TEST PRESENT SENSOR

LABEL PRESENTED

LABEL NOT PRESENTED

TEST CUTTER

PERFORM TEST

001 TIMES

TEST REWINDER

PERFORM TEST

001 TIMES

Details

Determines how the printer handles host data, where:

Processes data normally.

Prints received ASCII data without interpretation or processing; see Section 6.3.

Saves received data to Module G (or Module H, if present) in the form dmx_xxx_yyy.dpl

where the count (yyy) is incremented for every capture and a unique time stamp (xxx) is assigned.

Performs option diagnostics, where:

Tests the Present Sensor (including the sensor in the

Peel & Present option), where:

Is displayed when the sensor is blocked.

Is displayed when the sensor is not blocked.

Tests the Cutter, where:

Selects the number of cuts (1 – 999) to perform and then displays the PASS / FAIL results for each attempt.

Tests the Powered Internal Rewinder, where:

Selects the number of rotations (0 - 999) to perform and then displays the PASS / FAIL results for each attempt.

; Remove media from the rewinder before testing.

H-Class 67

Diagnostics (continued)


TEST GPIO

MONITOR GPIO INPUT

SOP FEED PAUSE REPRT

1 1 1 1 i1 i2 i3 i4 i5 i6

1 0 1 1 1 1

TEST GPIO OUTPUT

EP RL SR MO RO DR OF

1 0 1 1 1 1 1 o1 o2 o3 o4 o5 o6

1 0 1 1 1 1

Tests the Applicator Interface Card’s GPIO function, where:

Displays input signal logic values for Start of Print

(SOP), Feed, Pause, Reprint, and six unassigned input lines. (The values given here are examples only.)

; Unconnected lines may display a zero or one.

Displays output signal logic values for End of Print

(EP), Ribbon Low (RL), Service Required (SR), Media

Out (MO), Ribbon Out (RO), Data Ready (DR), Option

Fault (OF), and six unassigned output lines. (The values given here are examples only.)

; To change an output signal, cursor over the displayed state to select and then toggle it, except

Data Ready which cannot be toggled.

PRINT SIGNAL INFO Prints a reference label (see sample below) containing

GPIO signal names, pin and port assignments, programmed settings, and current signal states.

68 H-Class


Menu Item

TEST SCANNER

ALIGNMENT TEST

SCAN TEST

TEST RFID

TAG DATA

DEVICE VERSION

TAG ID – HF ONLY

PRINT TEST RATE (min)

000 (0 – 120)

SENSOR READINGS

THR TRAN RIBM 24V

127 159 093 175

PS HD RANK

000 254 125

RIBBON SENSOR LIMITS

RIBBON ADC LOW

9

RIBBON ADC HIGH

250

Details

Tests the Linear Scanner, where:

Enters multiple read mode, decoding bar codes where a count is displayed and incremented for each decode.

Enters single read mode, decoding a bar code then displaying the results.

Tests RFID, where:

Reads the data encoded on an RFID tag.

Displays the type and version of the encoding device.

Reads then displays the High Frequency Tag ID number.

Allows a label-to-label delay (0 - 120 minutes) when batch printing Test Labels, where:

Is the selected delay interval, in minutes.

Displays various sensor values (0 – 255), where:

Are readings for the printhead thermistor sensor

(THR), media “gap” sensor (TRAN) or “reflective” sensor (REFL), ribbon sensor (RIBM), 24VDC power supply sensor (24V), present sensor (PS), printhead assembly sensor (HD) and, printhead ranking resistor

(RANK). (The values given here are examples only.)

Displays ribbon sensor values for thermal transfer equipped printers, where:

Are the sensor readings. (The values given here are examples only.)

H-Class 69


Menu Item iPH REPORT

Details

Displays the IntelliSEAQ™ data (including the printhead serial number, and installation and maintenance dates), where:

Displays the data. VIEW

PRINT Prints a reference label: iPH REPORT

TUE 12:44PM 23MAY2006

4212-HE25-060224-090

PRINTHEAD SERIAL #: 5x-00289

PRINTHEAD MODEL # 163

PRINTER SERIAL # 60430014

PRINTHEAD INCHES 1334900

INSTALLATION DATE - INITIAL 02/02/2006

INSTALLATION DATE - LAST 08/06/2006

PRINTHEAD CLEANING

CLEAN PROCEDURES: 5

CLEAN COUNTER RESET 5

NUMBER OF INCHES LAST- 0

Options

The MCL (Macro Command Language) Options menu contains alternate operating functions for data collection applications:


MCL OPTIONS Allows the printer to use the optional MCL tool suite to accept peripheral device input data, where:

MCL AT POWER-UP

ENABLED

DISABLED

START MCL

Allows MCL start-up, where:

Sets MCL operation after power is cycled OFF and ON, with the printer ready to accept data from barcode scanners, weigh scales, and keyboards without the need of a host computer.

Sets normal printer functions.

Starts MCL after exiting the menu.

70 H-Class

4.3 The Test Menu

The (Quick) Test Menu contains internally generated setup and informational format selections that are printed at pre-selected heat and speed settings. When printing, use full width media to capture the entire format; otherwise, adjust the printer and set the Label

Width.

;

• To print a format, highlight the selection in the Quick Test menu then input the desired quantity and press ENTER.

•

Press CANCEL to stop printing.

• A printing delay can be set; see Print Test Rate, Section 4.2.6.

4.3.1 Print Quality Label

The Print Quality Label serves as an overall quality indicator. Consisting of compliant fence and ladder bar codes, assorted font sizes, and fill patterns, this format can be used to ensure conformance as well as aesthetics.

H-Class 71

Test

The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option.

Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment.

The Test Label serves as an indicator of printhead functionality. The format consists of patterns that exercise all thermal elements.

The Validation Label serves as an overall quality indicator.

Consisting of compliant fence and ladder bar codes, assorted font sizes, and black fill patterns, this format can be used to ensure conformance as well as aesthetics.

72 H-Class

The Configuration Label provides current database information.

;

Bulleted items indicate host changes not yet saved.

CONFIGURATION

TUE 09:09 AM 04SEP2007

PRINTER KEY:

4212-HE25-060224-090

APPLICATION VERSION:

83-2541-10G1 10.061 05/15/2007

BOOT LOADER:

83-2539-10A 10.00 01/26/2006

UNLOCKED:

CG TIMES

FPGA:

HP10 iPH:

5x-00289

MACM:

00-0d-70-03-8b-b9

SYSTEM INFORMATION

PRINT BUFFER SIZE:

397 in.

FLASH SIZE:

8 MB

RAM TEST:

PASS

OPTIONAL LANGUAGES:

FRANCIAS.DLN

ITALIANO.DLN

DEUTSCH.DLN

ESPANOL.DLN

CONFIGURATION FILE:

NONE

MODE:

DISABLED

BACKUP DELAY (1/50s):

0

FONT EMULATION:

STANDARD FONTS

LABEL STORE:

STATE & FIELDS

MENU LANGUAGE:

ENGLISH

FAULT HANDLING:

LEVEL:

STANDARD

VOID DISTANCE:

0.50 in.

RETRY COUNT:

1

BACKFEED ON CLEAR:

DISABLED

COMMUNICATIONS

SERIAL PORT A:

BAUD RATE:

9600 BPS

PROTOCOL:

BOTH

PARITY:

NONE

DATA BITS:

8

Print Last Label reprints the most recent format output by the printer.

; If a job was cancelled prior to completion, or if power was removed since the last print job and this label request, VOID will be printed.

4.3.7 User-Defined

The User-Defined Label allows a template to be populated by variable data (via the printer's control panel or a USB qwerty keyboard). The template is a stored label format, where fields delimited by the "&" become variable. The printer will prompt the user to enter these variable field data. (For example, the stored label format could contain the data 19131423443&ENTER NAME. Afterward, when recalled from memory, the printer's display will indicate the variable field: ENTER NAME.)

;

• Variable data can be any part of the DPL format - font ID, rotation, positioning, etc.

• No error checking will be performed.

H-Class 73

74 H-Class

5

Operating, Adjusting and

Maintaining the Printer

5.1 Display Messages

During operation the printer (when not in Menu or Test Mode) displays several types of information:

• Prompts and Condition Messages (see Section 5.1.1);

• Firmware Downloading Messages (see Section 5.7);

• Boot Loader Downloading Messages (see Section 5.8);

• Font Downloading Messages (see Section 5.9);

• Fault and Warning Messages (see Section 6.2); and,

•

File Handling Messages (see Appendix A).

5.1.1 Prompts and Condition Messages

Prompts appear when an action is required during operation, while Condition Messages indicate an operational state.

Prompts and Condition Messages

Displayed Message Description Action / State

ACCESS DENIED

Menu entry has been refused.

The password input to access the secured menu was incorrect.

CALIBRATING

SENSOR LEVELS

Media calibration is being performed.

The FEED Key was pressed and held.

Media calibration has finished.

The calibration process was successful.

CALIBRATION COMPLETE

CANCEL BATCH

ENTER KEY = YES!

The remaining labels in the print job will be cancelled if

ENTER is pressed.

The CANCEL or TEST Key was pressed during a multiple label job.

H-Class 75

Prompts and Condition Messages (continued)


CANCEL REPRINT

ENTER KEY = YES

The CANCEL or TEST Key was pressed during a fault.

The reprint will be cancelled if ENTER is pressed.

CLEARING FAULTS

DMXNET INITIALIZING

ENTER PASSWORD

0 - - -

The printer is attempting to clear an error condition.

The FEED Key was pressed following a fault.

The network card is initializing.

This is the menu gateway.

This is normal following power-up or reset and, depending upon the settings, it may take a few minutes.

The four-digit password must be entered for menu access.

INVALID ENTRY

NOT INSTALLED

OFFLINE

An incorrect entry has been made.

An invalid setting or selection was entered.

The selected option or feature cannot be found.

The printer is in Menu or

Test Mode.

An uninstalled or undetected item was requested.

The Menu or Test Button was pressed.

PAUSED

The printer is in a paused condition.

The PAUSE Key was pressed or Pause Mode is enabled.

PRINTHEAD CLEANING

READY

Automatic printhead cleaning is in progress.

The TEST Button was pressed and held, or CLEAN

HEAD NOW was selected.

This is the operating mode indicator.

The printer is waiting to receive label formats, downloads, etc.

76 H-Class

Prompts and Condition Messages (continued)


REMOVE RIBBON

PRESS ANY KEY

The TEST Button was pressed and held, or CLEAN

HEAD NOW was selected.

Ribbon must be removed and a key pressed to proceed with cleaning.

SAVE CHANGES?

SUCCESSFUL

PRESS ANY KEY

SYSTEM RESET

IN PROGRESS

UNCALIBRATED

Database changes were made that require confirmation.

Press YES to accept the changes, or NO to discard them.

; If changes require a reset, it will automatically be invoked.

The operation was successfully completed and now requires confirmation.

Press any key to continue.

A reset via the host system or the Control Panel has occurred.

Allow the process to complete.

The Media Sensor is not calibrated.

Perform calibration; see

Section 5.2.

WAITING FOR DATA

Start of Print signal has been received, but the printer awaits label data.

Send data from the host.

WAITING FOR SIGNAL

XXXX OF XXXX

PRINTING

The printer awaits a Start of

Print signal from the host.

Send the Start of Print signal to the GPIO port from the host.

The print job is underway.

The batch total and remaining label count are displayed.

H-Class 77

5.2 Calibration

Calibration ensures correct media detection. Use Standard Calibration if the quick method

(see Section 3.4) fails.

5.2.1 Standard

Standard Calibration provides dynamic readings, which can be helpful when using media with small position-critical notches or marks. Three calibration samples are required:

• Empty – with nothing over the sensor;

• Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and,

• Paper – with the label (and liner, if any) over the sensor.

Calibrate the Media Sensor using the steps below:

; Before proceeding, ensure that the ADVANCED MENU is enabled (see Section 4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

Step Action Comment

A Turn ON the printer.

Displayed Message

CANNOT CALIBRATE

-or-

UNCALIBRATED

Wait briefly for the printer to initialize.

B

Press ENTER to access

MEDIA SETTINGS. Then using the UP Button, scroll to SENSOR CALIBRATION.

MEDIA SETTINGS

ADVANCED MENU must be enabled to access the calibration selections.

C


SENSOR CALIBRATION.

Press ENTER again to select PERFORM

CALIBRATION and then press YES to proceed.

PERFORM CALIBRATION

Press NO to abort this procedure.

D

With no media installed, press ESC.

REMOVE LABEL STOCK

PRESS ESC KEY yyy

This sets the empty value, where ‘yyy’ represents the current sensor reading.

78 H-Class

Standard Calibration (continued)

Step Action

E

F

Proceed according to the media type:

• All media except

Continuous – Position label material (and liner, if any) over the sensor then press the ESC Key.

• Continuous – Install media. Position the

Media Sensor under the stock and press ESC.


Proceed according to the media type:

• Die-Cut – Remove a label or two from the liner then install the media. Position the

Media Sensor under the liner area and press ESC.

•

Notched (or Reflective) –

Install media. Position the Media Sensor under a notch (or black mark) and press ESC.

•

Continuous – Press ESC then proceed to Step F.

For die-cut media:

SCAN BACKING

PRESS ESC KEY yyy

- Or, for reflective media:

SCAN MARK

PRESS ESC KEY yyy

- Or, for continuous media:

REMOVE LABEL STOCK

PRESS ESC KEY yyy

SCAN PAPER

PRESS ESC KEY yyy

Comment

This sets the gap (or mark) value, where ‘yyy’ represents the current sensor reading.

;

(1) See Section 3.2 for sensor adjustment instructions.

(2) Do not position a perforation over the sensor when taking the sample.

(3) For small notches or reflective marks, ensure that the labels exit straight from the printer.

(4) Unless otherwise noted, do not move the Media Sensor after this step.

This sets the paper value, where ‘yyy’ represents the current sensor reading.

;

(1) If using preprinted media, ensure that the area placed over the sensor is free of text, graphics, or borders.

(2) See Section 3.2 for sensor adjustment instructions.

H-Class 79

Standard Calibration (continued)

Step Action

G

Observe the calibration result.

Displayed Message Comment


Calibration was successful.

; If ‘Warning Low

Backing’ is displayed, calibration was successful

(for possible messages see Section 5.1).

H

Press ESC then EXIT to return to READY.

When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output.


Followed by...

READY

The printer is now ready for use.

5.2.2 Advanced Entry Calibration

Advanced Entry is an alternate calibration method for special-case media types, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database.

; Advanced Entry Calibration should be used only when Standard Calibration proves unsuccessful. Also, before proceeding, ensure that the ADVANCED MENU is enabled

(see Section 4.2.4) and that the SENSOR TYPE is selected (see Section 4.2.1).

Calibrate the Media Sensor using the steps below:

80 H-Class

Advanced Entry Calibration

Step Action

A Turn ON the printer.


CANNOT CALIBRATE

-or-

UNCALIBRATED

Comment

Wait briefly for the printer to initialize.

B


MEDIA SETTINGS. Then using the UP Button, scroll to SENSOR CALIBRATION.

C


SENSOR CALIBRATION.

Using the DOWN Button, highlight ADVANCED

ENTRY then press ENTER.

MEDIA SETTINGS

ADVANCED ENTRY

ADVANCED MENU must be enabled to access the calibration selections.

Press EXIT to abort this procedure.

D

Scroll to TRAN SENSOR

GAIN (or REFL SENSOR

GAIN, if using reflective media) then press ENTER.

TRAN SENSOR GAIN yyy (0 - 31)

25

E

The following examples detail die-cut media calibration; however, unless otherwise noted, the reflective media procedure is the same.

Install media. Position the

Media Sensor under the label, then lower and latch the Printhead Assembly.


25

See Section 3.2 for sensor adjustment instructions.

; Do not position the

Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines,

etc.

H-Class 81

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

F

Use the buttons to set the

Gain Number to 00 and then press ENTER.

Record the sensor reading as a Label Value for Gain

Number 00 in a table (32 rows by four columns, with headings similar to those shown below.)


00

This is the Label Value for a gain setting of 00, where ‘yyy’ represents the current sensor reading.

Gain Number

Sample Calibration Table

Label Value TOF Value Difference Value

00 252

01

02

…

31

Step

Action

G

Use the buttons to increment the Gain

Number by one and then press ENTER. Record the

Label Value. Repeat this process for each Gain

Number.



01

These are Label Values, where ‘yyy’ represents the current sensor reading.

Comment

Gain Number



00 252

01 250

02 248

… …

31 09

82 H-Class


Step Action Displayed Message

H

Raise the printhead assembly then proceed according to the media type:

• Die-cut – Remove a label or two from the liner then position that area over the Media Sensor.

Adjust the Media Sensor under the liner area.

• Notched – Position the

Media Sensor under the notch.

• Reflective – Position the

Media Sensor under the black mark.


31

Comment

;

(1) Do not position the

Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc.

(2) Do not move the

Media Sensor after this step.

I

Lower and latch the

Printhead Assembly.

Using the buttons set the

Gain Number to 00 and then press ENTER.

Record the reading as a

TOF Value for Gain

Number 00 in the table.


00

This is the TOF Value for a gain setting of 00, where ‘yyy’ represents the current sensor reading.

Gain Number



00 252 248

01 250

02 248

… …

31 09

H-Class 83


Step

Action Displayed Message

J

Use the buttons to increment the Gain

Number by one and then press ENTER. Record the

TOF Value. Repeat this process for each Gain

Number.


01

These are TOF Values, where ‘yyy’ represents the current sensor reading.

Comment

Gain Number



00 252 248

01 250 245

02 248 234

… … …

31 09 14

Step

Action Displayed Message Comment

K

In your sample calibration table, where both the

Label Value and TOF Value are at least 20, subtract the amounts and record the result as a Difference

Value (see below).

Identify the largest

Difference Value and the corresponding Gain

Number. This Gain

Number will be used to resample the media.


31

In this example, Gain

Number 18 is chosen because, where both values are at least twenty, it has the highest

Difference Value.

Gain Number



00 252 248 4

01 250 245 5

02 248 234 14

… … … …

15 188 63 125

16 184 51 133

17 179 38 141

18 174 25 149

19 170 19 N/A

… … … …

31 132 14 N/A

84 H-Class


Step


L


Gain Number determined in the previous step. Press

ENTER to enable the setting.


18

This example uses Gain

Number 18.

M

Complete a table (see example below) using new measurements, as follows:

(A) Raise the Printhead

Assembly. Place the label over the Media

Sensor then lower and latch the Printhead

Assembly. Record the sensor reading as P.

(B) Raise the Printhead

Assembly. Place the liner, notch, or mark over the Media Sensor then lower and latch the Printhead

Assembly. Record the sensor reading as G

(or M).

(C) Raise the Printhead

Assembly. Remove all media from the Media

Sensor then lower and latch the Printhead

Assembly. Record the sensor reading as E.


18

Where ‘yyy’ is a numerical value representing the current sensor reading.

; The re-sampled values may differ from those previously noted.

This is normal; do not readjust the

Media Sensor.

Gain Number

Selected Gain Table

Paper Gap (or Mark) Empty

18 173 42 9

H-Class 85


Step

Action Displayed Message

N

Press the ESC Key.

Use the buttons to scroll to PAPER SENSOR LEVEL

(or if using reflective media, REFL PAPER

LEVEL) and then press

ENTER.


Paper value determined in

Step M and then press

ENTER.

PAPER SENSOR LEVEL

(0 - 255)

173

Comment

This is the paper value.

O

Press the ESC Key.

Use the buttons to scroll to GAP SENSOR LEVEL

(or, if using reflective media, MARK SENSOR

LEVEL) and then press

ENTER.


Gap (or Mark) value determined in Step M and then press ENTER.

P

Press the ESC Key.

Use the buttons to scroll to EMPTY SENSOR LEVEL and then press ENTER.


Empty value determined in Step M and then press

ENTER.

Q

Press the EXIT Key and, when prompted, press the

YES at the SAVE

CHANGES prompt.

GAP SENSOR LEVEL

(0 - 255)

042

EMPTY SENSOR LEVEL

(0 - 255)

009

OFFLINE

This is the gap (or mark) value.

This is the empty value.

This completes the

Advanced Calibration procedure.

86 H-Class


Step


R

Press and hold the FEED

Key until at least one label has been output.


Followed by...

READY

The printer is ready for use.

; If the calibration attempt fails, try desensitizing the sensor as follows: the

ADVANCED MENU. Go to MEDIA SETTINGS /

SENSOR

CALIBRATION /

ADVANCED ENTRY /

TRAN (or REFL)

SENSOR GAIN and lower the corresponding GAIN

SETTING by one. Exit the menu and save your changes. Test your media at the new setting. If necessary, repeat until a usable Gain

Setting is obtained.

H-Class 87

5.3 Reset Methods

There are three reset levels for the printer.

Soft Reset clears temporary host settings. To perform a Soft Reset:

• Press and hold the CANCEL Key (see Section 4.1) for approximately four seconds.

5.3.2 Level One Reset

Level One returns the factory default settings, or if saved a Factory Setting File. To perform a Level One Reset:

• Select SET FACTORY DEFAULTS in the menu; see Section 4.2.4.

5.3.3 Level Two Reset

Level Two returns the factory default settings and clears all parameters. To perform a Level

Two Reset:

• While turning ON the printer, press and hold the three Soft Keys (see Section 4.1) until the SYSTEM RESET message flashes.

;

Calibration will be required; see Section 5.2.

5.4 Printhead Assembly Adjustments

Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to maintain print quality across the wide range of media types and sizes. The applicability and adjustment methods for the printhead are described below.

5.4.1 Leveling Adjustment

When using media that is less than full width of the printhead, adjust the Leveling Cam

(shown below) to evenly distribute the applied pressure.

;

If changing media sizes, readjust the Leveling Cam.

88 H-Class

Adjust the Printhead Leveling Cam as follows:

A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels.

B. While observing the printed output, rotate the Leveling Cam counter-clockwise until the image fades across the label, as shown in Example 1 (below).

C. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).

Æ

Example 1 – Too much adjustment

;

Example 2 – Correct adjustment

Under-adjustment of the Leveling Cam can cause problems that include ribbon wrinkling, label tracking, and excessive platen and printhead wear.

H-Class 89

5.4.2 Printhead Pressure Adjustment

Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls (see Section 7.4).

A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels.

B. While observing the printed output, turn each Pressure Adjustment Screw (use a small coin or screwdriver) by the same amount until the image is complete, with even contrast:

•

Counterclockwise (+) to increase applied pressure, or;

• Clockwise (-) to decrease applied pressure.

;

Ensure that each arrow points in the same direction.

90 H-Class

5.5 Printhead Removal and Replacement

If the printhead needs to be replaced, follow the procedure below:

• Only use Datamax IntelliSEAQ™ printheads.

• Printheads are fragile devices; handle with extreme care and never use sharp objects on the surface.

• If you have questions, contact a qualified technician or Datamax

Technical Support before proceeding.

A. Turn OFF the power switch then touch a bare metal printer surface (e.g., the frame) to discharge any static electricity present on your body.

B. Unplug the printer and open the access cover. If ribbon is installed, remove it.

C. Lower the Printhead Assembly and loosen the Printhead Mounting Screw. ( H-8308X models feature two Printhead Mounting Screws; loosen both.)

D. Carefully raise the Printhead Assembly. Grasp the printhead then disconnect the two cables and remove the printhead.

E. Position a new printhead under the Printhead Assembly and connect the previously removed cables.

After ensuring that the printhead cables are not pinched, place the printhead onto the locating pins under the Printhead Assembly and secure it by tightening the Printhead

Mounting Screw(s). [Do not over-tighten the screw(s)].

H-Class 91

G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the printhead then allow it to dry.

H. If removed, reinstall ribbon. Lower and lock the Printhead Assembly. Plug in the printer and turn ON the power switch. Print a Validation Label (see Section 4.3.4) then compare the contrast levels between the current label and a previously printed label; if necessary, adjust the DARKNESS setting (see Section 4.2.2) until similar black levels are produced.

5.6 Maintenance

This section details the recommended maintenance supplies, schedules, and methods.

Supplies

The following items will help safely and effectively clean the printer:

• Isopropyl alcohol

• Cotton swabs

•

Clean, lint-free cloth

• Lens tissue

• Soft-bristle brush

•

Soapy water/mild detergent

• Compressed air

• Printhead Cleaning Cards or Printhead Cleaning Film

• Vacuum Cleaner

92 H-Class

Schedule

The following table details the recommended cleaning schedules for various printer parts.

Recommended Cleaning Schedule*

Component / Area Cleaning Interval** Supplies / Method

Exterior Surfaces

As needed, based on a weekly visual inspection.

Mild detergent applied with a dampened cloth; see Section 5.6.1.

Fan Filter

(tall models only)


Vacuum; see Section

5.6.2.

Media Sensing

Components

Platen and Assist

Rollers

Printhead

Compressed air or a soft brush; see Section 5.6.3.


After each roll of media or ribbon; sooner if needed.

Compressed air, soft brush, lens tissue and / or isopropyl alcohol; see

Section 5.6.4.

Cotton swab or a cloth dampened with isopropyl alcohol; see Section

5.6.5.

The interval varies according to the media type used:

•

Thermal transfer media – after each roll of ribbon.

•

Direct thermal media – after each roll of media, or as needed.

Isopropyl alcohol, and if necessary Cleaning Cards or Cleaning Film; see

Section 5.6.6.

Ribbon Path

Components

(thermal transfer equipped models only)


Cotton swab or a cloth dampened with isopropyl alcohol; see Section

5.6.7.

*For optional equipment, refer to the documentation that accompanied the item(s).

**Whichever interval comes first.

H-Class 93

5.6.1 Cleaning the Exterior Surfaces

When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose cleanser. Never use abrasive cleansers or solvents, and never pour a cleanser directly onto the printer.

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle.

B. Using a soft cloth (or sponge) dampened with a non-abrasive cleanser, wipe the exterior surfaces clean.

C. Allow the surfaces to dry before reconnecting power.

5.6.2 Cleaning the Fan Filter

On equipped models, a Fan Filter keeps dust and debris from entering the printer. To assure continued airflow through the printer, clean the Fan Filter as follows:


B. Using a vacuum, clean the Fan Filter.

94 H-Class

5.6.3 Cleaning the Interior Compartment

Inside the printer, paper dust from the media can accumulate to produce small voids in the print. To assure continued void free printing, clean the Interior Compartment as follows:


B. Raise the Cover then remove media and ribbon.

C. Remove all media and ribbon.

D. Using compressed air (or a soft brush), clean all debris from Interior Compartment.

5.6.4 Cleaning the Media Sensing Components

Paper dust and adhesive from the media can accumulate on the sensing components and produce TOF problems. To avoid problems, clean the Media Sensor and Light Bar as follows:


B. Unlock the Printhead Latch, raise the Printhead Assembly, and remove media.

C. Using compressed air, clean all debris from the Media Sensor and the Light Bar. (In cases of extreme build-up, a Cotton Swab or lens tissue dampened with isopropyl alcohol can be used.)

H-Class 95

5.6.5 Cleaning the Platen and Assist Rollers

Rollers contaminated with grit, label adhesive, or ink can lead to a decline in print quality and, in extreme cases, cause labels to adhere and wrap the roller. Clean the Platen and

Assist Rollers as follows:


B. Raise the Cover then remove the Door and tearbar. Unlock the Printhead Latch and raise the Printhead Assembly.

C. Remove media and ribbon.

D. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol, wipe the

Platen Roller and the Assist Roller clean. Manually rotate the rollers as necessary, wiping, rotating, and repeating until the surfaces of each are clean.

96 H-Class

5.6.6 Cleaning the Printhead

Never use a sharp object to clean the printhead.

If print quality declines (symptoms can include unreadable bar codes or streaks through text and graphics), the typical cause is debris build-up on the printhead which, left unattended, can lead to premature dot failure. To help you remember this important maintenance procedure, the printer can be programmed to prompt you for cleaning; see

Section 4.2.1. Depending upon to the supplies and printing parameters used, different methods are recommended for cleaning. Begin by following the preliminary steps, below:

; Streaks in the direction of print indicate a dirty or faulty printhead.

Preliminary Cleaning Steps

A. Raise the cover, then unlatch and raise the Printhead Assembly. Wait briefly for the printhead to cool.

B. Remove media and ribbon then proceed according to your cleaning requirements:

H-Class 97

Cotton Swab Procedure

(for users of direct thermal media, or thermal transfer media with wax ribbon):

Perform the Preliminary Cleaning Steps, as described above.

B. Turn OFF the power switch and unplug the printer. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the printhead surface of all build-up.

C. Allow the printhead to dry. Reinstall media (and ribbon, if necessary). Plug in the printer and turn ON the power switch. Run a few sample labels and examine them. If streaking is still present, go to "Cleaning Card Procedure" below; otherwise, this completes cleaning.

Cleaning Card Procedure

(for users of direct thermal media, or thermal transfer media with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):

Perform the Preliminary Cleaning Steps, as described above.

B. Place a Cleaning Card under the printhead. (Part number 70-2013-01 for 4-inch cards; and, 70-2013-01 for 6-inch cards)

C. Close and lock the Printhead Latch and disengage the Leveling Cam.

D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an alternate, enter the menu system and select CLEAN HEAD NOW see Section 4.2.1.)

E. After the cleaning card has been run through the printer, reinstall media (and ribbon, if necessary). Plug in and turn ON the printer. Run a few sample labels and examine them.

If streaking is still present, go to Cleaning Film Procedure (below); otherwise, this completes cleaning.

Cleaning Film Procedure

(for users of thermal transfer media and resin ribbon, operating with a Heat Value of 22 or higher, or when all previous cleaning methods prove unsuccessful):

A. Perform the "Preliminary Cleaning Steps", as described above.

B. Place a sheet of Cleaning Film under the printhead. (Part number 70-2087-01 for 4-inch film; and, 70-2087-02 for 6-inch film)

C. Close and lock the Printhead Latch and disengage the Leveling Cam.

D. Close the cover then press and hold the TEST Button to initiate cleaning. (As an alternate, enter the menu system and select CLEAN HEAD NOW see Section 4.2.1.)

98 H-Class

E. After the cleaning film has been run through the printer, turn OFF and unplug the printer. Open the printhead. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently clean the entire printhead surface. Allow the printhead to dry.

F. Reinstall media (and ribbon, if necessary). Plug in and turn ON the printer. Run a few sample labels and examine them. If streaking is still present the printhead may need to be replaced; otherwise, this completes the procedure.

the

(Thermal Transfer equipped models only)

When ribbon path components become caked with build-up, smooth ribbon flow can become impeded. Clean the ribbon path components as follows:

A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. Raise the Cover then remove media and ribbon.

B. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Idlers clean.

H-Class 99

C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean.

D. Reload media and ribbon then close the Cover.

5.7

Depending upon the firmware version, stored data on Modules G & X can be lost when performing an update.

Stored in Flash memory, the printer’s operating application (firmware) can be easily and quickly updated as follows:

A. Identify the desired version of firmware for the printer from our web site at http://www.datamaxcorp.com

and then download that file onto your computer’s hard drive.

B. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and then turn ON the printer.

C. Using the Windows print driver, open the Printer Properties box and select the 'Tools' tab. Then, from the 'Action' drop-down box, select 'Send File to Printer.'

D. When prompted, browse to the file downloaded onto your computer's hard drive and send it to the printer.

100 H-Class

Following a successful download, the printer will reset. Unless substantial data structure changes have occurred as a result of the firmware upgrade, the previous printer setup will remain intact; otherwise, you may need to calibrate the printer and enter any custom settings. To verify the new firmware version and current database configuration, print a

Configuration Label (see Section 4.3.5).

;

If the download was unsuccessful, the printer will perform a ‘warm reset’ and the original firmware will remain operational. (If the reset fails to occur, cycle the power switch OFF and ON.) A list of error messages and possible solutions is given below.

The following is list of solutions to possible error messages when attempting an update:

Firmware Updating Error Messages

Displayed Message Descriptions / Possible Causes / Solutions

DECOMPRESSION ERROR

An error occurred during the decompression and transfer of file data from cache storage into the Flash memory. Confirm the firmware version and try the download again; however, if the problem continues call for service.

ERROR ERASING FLASH

Flash memory could not successfully be erased. Defective

Flash memory is a possible cause. Try the download again; however, if the problem continues call for service.

ERROR WRITING FLASH

The program could not successfully be written into Flash memory. Defective Flash memory is a possible cause. Try the download again; however, if the problem continues call for service.

HARDWARE MISMATCH

The firmware downloaded is not compatible with the Main

Logic Card, is for a different model printer, or is not supported by the boot loader version. See Configuration Level.

INVALID SOFTWARE

SOFTWARE MISMATCH

A error was detected during download, possible causes and solutions include:

• An invalid or corrupted file was downloading. Try resaving the file to the host. Download the file to the printer.

• A communications error occurred. Recheck the cabling and

port settings.

The software level being installed is not authorized for this printer. See the Printer Key information; Section 4.2.4.

H-Class 101

5.8 Updating the Boot Loader

Updates for the Boot Loader program can be found at ftp://ftp.datamaxcorp.com

Before performing an update, identify the printer’s current Boot Loader version by printing a

Configuration Label (see Section 4.2.4) and comparing the installed version to those available from the FTP site. Download the desired version onto your computer’s hard drive then follow the steps below to install the Boot Loader program.

If power is lost while UPGRADING SOFTWARE is displayed, the printer will become non-functional and will require factory programming or a main logic card.

Boot Loader Update Procedure

Step Display Action Comment(s)

Using the DOS copy command (where

‘filename’ is the program to be loaded and ‘lpt1’ is the selected interface port), enter the following: copy filename lpt1:

As an example, this would be entered as: copy BOOTXE99_1006.bs lpt1

(Where ‘lpt1’ can differ to include other ports, as available.)

The Ready Indicator will flash as data is received.

B

UPGRADING

SOFTWARE

The new program is being stored and verified.

C

H4212.173

07/04/2006

The printer has reset.

No action required.

D READY

The new application is now running.

; If UNCALIBRATED is displayed, see Section 3.4.

;

If the boot loader update failed, try this alternate procedure:

Press and hold the FEED and CANCEL Keys (the middle and right control panel keys) while turning ON the printer. After SEND SOFTWARE is displayed, release the buttons then re-send the file as described above.

102 H-Class

5.9 Downloading Fonts

Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module.

Font files are identified by part number and are protected by lock bits, which unlocked by entering the correct 6-digit code via the control panel.

The printer can be easily and quickly updated:

A. Identify the desired version of firmware for the printer from our web site at http://www.datamaxcorp.com

and then download that file onto your computer’s hard drive.

B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.

C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and then turn ON the printer.

D. Using the Windows print driver, open the Printer Properties box and select the 'Tools' tab. Then, from the 'Action' drop-down box, select 'Send File to Printer.'

E. When prompted, browse to the downloaded font file on your computer's hard drive (or floppy disk) and then send that file to the printer.

;

If protected, the destination module must be unprotected first.

With a successful download and installation, the printer will reset. Installed font files can be identified by part number and appear on the configuration label (and system display). The following table lists possible font downloading messages:

Font Download Messages

Displayed Message Descriptions / Possible Causes / Solutions

ACCESS DENIED

FILE EXISTS

A font file of the same name already exists in memory.

ACCESS DENIED

SOFTWARE MISMATCH

The printer has an insufficient configuration level for an encrypted plug-in, an unlocked font bit, or key mismatch.

Verify the Configuration Level of the printer by examining the

Printer Key then compare it to the software level requirement for the file being installed.

INVALID HEADER

A wrong file format, file header is corrupt or a transmission error has occurred. Confirm the font version and try the download again; however, if the problem continues call for service.

H-Class 103


Font Download Messages (continued)

Descriptions / Possible Causes / Solutions

INVALID IMAGE

The download content was corrupted or a transmission error occurred. Check for corruption by printing a configuration label or by looking at the system window; a double question mark before the plug-in part number indicates corruption. Try the download again; however, if the problem continues call for service.

SUCCESSFUL

The file was successfully installed; the printer will perform an automatic reset.

SYSTEM FAULT

Insufficient memory space for the file exists in the destination module. Try selecting a different destination module or clear some space on the module and perform the download again.

WRITING FLASH

The file was successfully decrypted, verified, and is now being written into the destination module.

WRITING FLASH

FAILED

The file failed checksum verification after being written to the module. Try the download again; however, if the problem continues call for service.

Downloaded Font Removal

When deleting a plug-in, all files contained within that directory will be deleted as well; see

MODULES / DELETE FILE, Section 4.2.3.

104 H-Class

6

Troubleshooting

6.1 Problem Resolution

When a problem is encountered, the information in this section will help resolve it. From the listings below, locate the description of the problem that best fits the symptom experienced to find an appropriate solution.

;

Depending on your labeling program and the printer's menu settings, some commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for more information and consult your software vendor for program information. If you have questions or if problems persist, contact a qualified technician or Datamax

Technical Support.

Resolutions

The following table lists problems that may not generate a printer message:

If experiencing this problem…

Try this solution…

Blank display (but the backlight is ON):

Erratic feeding:

Erratic printing:

Check the following possibilities:

•

The display contrast may set too low (press and hold the

MENU Button until the display contrast is acceptable); or,

•

Disconnect any device attached to the optional SDIO Slot or

USB Host Port.

The printer may require calibration (see Section 3.4).


• If in Hex Dump Mode, disable it (see Section 6.3); or,

• If using serial communications, check the host and printer port settings; the printer may be set to eight data bits while the host is set to 7, or vice versa (see Section 4.2.5).

H-Class 105

General Resolutions (continued)



External memory device is not recognized:

Intellifont ™ print:

will not

Light print on the side of the label:

With the memory device properly installed (see Section 2.2.3) in the printer, observe the display and proceed accordingly:

• If the appropriate Current State Icon (see Section 4.1.1) is present, ensure that the module has been formatted.

•

If the Current State Icon is not present, ensure that the device is a recognizable type.

You may be using an incorrect type – Intellifont ™ format is

Little/Big Endian specific and the printer uses Big Endian; refer to your font supplier for information.


• The Leveling Cam may be incorrectly adjusted (see Section

5.4.1); or,

• The Platen may be dirty or worn (see Section 5.6.5).

Missing label information:


• Check the label format for character or image placement outside the label dimensions. All row / column values must allow space for the characters and bar codes to be printed within the format size;

• Available memory may have been exceeded by the format requirements. Try reducing the memory allocation to either

INTERNAL MODULE or SCALEABLE FONT (see Section

4.2.4); or,

•

If using serial communications, ensure that the interface cable meets the printer's requirements (see Section 2.2.2).

106 H-Class



No power:



• Verify that the AC power cord is connected to the outlet and to the printer, and that the power switch is ON;

• Verify that the AC outlet is functioning, or move the printer to another location on a different circuit;

• Replace a possibly damaged AC cord; or,

• The line fuse may be blown (call for service).

No print using direct thermal media (labels advance normally):

Test the labels to be sure they react to heat then proceed accordingly:

• If reactive, increase the HEAT setting in the software program or through the menu (see Section 4.2.2); or,

• If not reactive, install different media.

No print using thermal transfer media (labels advance normally):

Examine the used ribbon for an image, then proceed accordingly:

•

If an image is on the used ribbon, verify that the ribbon was properly loaded. (To identify the coated side, press the sticky side of a label against the ribbon surfaces -- ink will lift from the coated side.) Clean the printhead (see Section

5.6.6) and reinstall the ribbon (see Section 3.3); or,

• If no image is on the used ribbon, try the following:

Run a Test label, and if an image printed then ensure that the protocol and port settings for the printer and host match; see Section 4.2.5.

Increase the HEAT setting; see Section 4.2.2.

Verify that the media and ribbon combination is compatible; see Section 7.3.

H-Class 107




No print when using a software program (Test labels print normally):

Ensure that the printer is at READY then observe the display when sending your label format to the printer and proceed accordingly:

• If Receiving Data (see Section 4.1.1) is not indicated, check the protocol, port settings and / or IP Address between the printer and host. If networking, check for the appropriate

Current State Icon. Also, ensure that the interface cable meets the requirements of the printer and host, and that it is properly connected; or,

• If Receiving Data is indicated, enter COMMUNICATIONS /

ESC SEQUENCES and disable the setting (see Section

4.2.5).

Poor print quality:


•

Check the Leveling Cam for correct adjustment (see Section

5.4.1);

• Check the Heat and Print Speed settings (see Section

4.2.2);

• If using thermal transfer, check the compatibility of the media and ribbon combination (see Section 7.3); and,

•

Check for a dirty Printhead (see Section 5.6.6).

Skips labels when printing:


• Perform calibration; (see Section 3.4);

• Adjust the Media Sensor (see Section 3.2); and,

• If the label format is within 1/8 inch of the media’s edge, reduce or move the format slightly.

108 H-Class

6.2 Warning and Fault Messages

The printer displays messages when an alert is required and when a problem occurs; these

Warning and Fault messages are described below.

;

Warning and Fault Messages do not appear when in Menu or Test Mode.

Warning Messages

Displayed for about three seconds, Warning Messages assume a low priority and are meant to alert you to a pending change in printer configuration, or to a current operating condition that could lead to a fault.

Warning Messages

Displayed Message Description Possible Solution(s)

24V OUT OF TOLERANCE

The printer has detected a drop in the 24-volt power supply.

No action is required. If the problem continues, cycle the power OFF and ON.

DOT FAILURE

Defective printhead elements have been detected.

Replace the printhead if print quality becomes unacceptable.

GAP MODE

WARNING LOW BACKING

Only a small difference exists between the measured ‘empty’ and

‘gap’ sensor readings.

No action is required. During calibration, labels mounted on a transparent liner or notched media may give this indication.

A slight delay in the ‘Out of

Stock’ message may occur.

GOODBYE

Power has been removed and printer shutdown is in progress.

AC line voltage has been lost.

The power switch was turned

OFF or the line fuse has blown.

If unable to restore power using the power switch, try moving the printer to another location and if the condition persists, call for service.

H-Class 109

Warning Messages Fault Messages (continued)


HEAD NEEDS CLEANING

The scheduled printhead cleaning distance has been reached.

Clean the printhead (see

Section 5.6.6).

To change the cleaning setting, enter ADVANCED MENU /

MEDIA SETTINGS / PRINTHEAD

CLEANING MENU.

HOST CHANGES PENDING

The host has changed the configuration of the printer, but those changes cannot take effect until a ‘host reset command’ is issued.

To save these changes, send a host reset command (in DPL); or, to discard the changes, perform a soft reset (see

Section 5.3.1).

INVALID ENTRY

The selection you are attempting to make is not valid or is not within the acceptable parameter range.

Enter a different setting or parameter that falls within the acceptable range.

LOW VOLTAGE

REWINDER FULL

The printer has detected a low operating voltage.

The internal rewinder is nearing capacity.

Possible low or fluctuating line voltage levels have been sensed. If the condition persists, try moving the printer to another outlet, or call for service.

Unload the internal rewinder soon.

RIBBON LOW

The ribbon supply is almost empty.

Load a new roll of ribbon soon.

RTC RAM FAILURE

TEMPERATURE PAUSE

The printer was unable to save settings in permanent memory.

A high printhead temperature has been detected.

Possible faulty Main Logic Card.

Retry your save. If the condition persists, call for service.

Wait for the printhead to cool.

Afterward, printer operations will automatically resume when the printhead reaches an acceptable temperature.

110 H-Class

Fault Messages

These high priority messages alert you to a printer fault condition. Use the table below to locate the displayed message, associated description of the problem and possible solution.

(Alternate messages may occur when downloading font, firmware, or boot loader files.)

; To return operation after a fault occurs, the fault must be corrected and the FEED

Key pressed.

Fault Messages


ADC FAULT

The printer has detected an analog to digital circuit converter failure.

Cycle printer power OFF and

ON. If the fault does not clear, call for service.

CLOSE HEAD LATCH

DMA FAULT

GAP MODE

CANNOT CALIBRATE

GAP MODE

FAULTY SENSOR

The Printhead is not latched.

Lock the Printhead Latch (see

Section 3.1).

The printer has detected a Direct Memory Access failure.



Consistently low sensor readings have been detected for the media.


Ensure that media was removed from the media sensor during the appropriate calibration steps

(see Section 5.2); also, ensure that ribbon has been correctly loaded and that the sensor is clean (see Section 5.6.4). Retry the calibration. If the problem persists, try Advanced Entry

Calibration (see Section 5.2.2).

Consistently high sensor readings have been detected for the media.


Ensure that media was removed from the media sensor during the appropriate calibration steps

(see Section 5.2); also, ensure that ribbon has been correctly loaded and that the sensor is clean (see Section 5.6.4). Retry the calibration. If the problem persists, call for service.

H-Class 111


HEAD CLEANING FAULT

OUT OF STOCK

POSITION FAULT

PRINT ENGINE FAULT

RAM FAULT

Fault Messages (continued)

Description Possible Solution(s)

The scheduled printhead cleaning has been exceeded by an amount equal to three times the preprogrammed distance.

Clean the printhead (see

Section 5.6.6).

To change the cleaning setting, enter ADVANCED MENU /

MEDIA SETTINGS / PRINTHEAD

CLEANING MENU.

The printer cannot detect the presence of media.

Examine the printer for media then proceed accordingly:

•

If the printer is out of stock, load media; or,

•

If stock is loaded, ensure that the Media Sensor is calibrated (see Section

3.4), properly positioned

(see Section 3.2) and, if the media has large gaps, that the Paper Empty

Distance is adjusted (see

Section 4.2.1).

Possible causes of this fault include a firmware update, a power failure or reset during a ribbon, out of stock or TOF fault, and an incomplete calibration process.

Press the FEED Key in an attempt to identify and then clear the fault. Perform calibration (see Section 3.4).

A problem within the print logic has been detected.

A memory failure has been detected.





112 H-Class


REFLECTIVE MODE

CANNOT CALIBRATE

REFLECTIVE MODE

FAULTY SENSOR

REWINDER FAULT

REWINDER FULL


Description

Consistently low sensor readings were detected.

Possible Solution(s)


Ensure that the reflective mark was inserted face down. Also, ensure that the sensor is clean and that the reflective mark is made from carbon-based ink.

Retry calibration (see Section

5.2).

Consistently high sensor readings were detected.


Ensure that media was removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor. Retry calibration (see

Section 5.2). If the problem persists, call for service.

No rewinder movement is detected.

Examine the rewinder then proceed accordingly:

•

If full, unload the internal rewinder then press the

FEED Key to clear the fault; or,

• If not full, cycle printer power OFF and ON. If the fault does not clear, call for service.

; To continue printing, enter the menu then go to

PRINTER OPTIONS /

REWINDER and disable the option (see Section 4.2.3).

The internal rewinder is at capacity and has stopped turning.

Unload the internal rewinder then press the FEED Key to clear the fault.

H-Class 113


RIBBON FAULT



Two causes are possible:

(1) The Thermal Transfer media type has been selected, but no ribbon movement or only sporadic movement has been detected.

(2) The ribbon sensor values have changed.

If using direct thermal stock, change the Media Type setting to Direct Thermal; otherwise ensure that ribbon is installed.

Press the FEED Key to clear the fault -- if the fault does not clear check the Ribbon Hubs for free movement. Also, ensure that the ribbon core fits snugly onto the supply hub, and that the ribbon is not slipping or stalling as labels print. If no binding, slipping, or stalling is apparent press and hold the

FEED Key until at least three labels have been output. If the fault does not clear, call for service.

TEMPERATURE FAULT

The printer has shutdown due to the printhead temperature.

Turn OFF the printer. Ensure that the printer has been installed within an acceptable environment. DO NOT restart until the printhead cools.

114 H-Class


TOP OF FORM FAULT



The printer could not find a TOF mark within the maximum length setting, or TOF was encountered in an unexpected place.

; When the SENSOR

TYPE is REFLECTIVE, this indication is given for Out Of

Stock.


•

Calibration may be necessary (see Section

3.4);

• The Media Sensor may need adjustment (see Section

3.2);

• The Media Guide may need adjustment (see Section

3.1);

•

The Leveling Cam may need adjustment (see Section

5.4.1);

• The MAXIMUM LABEL

LENGTH may need to be increased (see Section

4.2.1); or

• The Media Sensor may need to be cleaned (see Section

5.6.4).

H-Class 115

6.3 Hex Dump Mode

Hex Dump Mode is a useful tool for diagnosing problems and debugging label formats as received host data strings are printed without interpretation by the printer. These strings can be analyzed for content and, by repeatedly sending a format, handshaking problems

(sections of missing data) can become apparent.

• To enter Hex Dump Mode, press the MENU Button and select DIAGNOSTICS. Go to

HEX DUMP MODE then select ENABLE and press the ENTER Key. Exit the menu system and save your changes.

Afterward, HEX DUMP MODE will be displayed and all received data will be output in hexadecimal code (along with the ASCII equivalents), printed or saved to a file (see

FILE CAPTURE, Section 4.2.6). The example below illustrates a Hex Dump label output:

To decode data strings the Class Series Programmer’s Manual is an essential reference (see the Accessories CD-ROM). Also, some software programs use bit mapping, which can make diagnosis difficult – contact Datamax Technical Support with any questions.

; To return the normal operating mode, enter the DIAGNOSTICS and disable HEX

DUMP MODE. Exit the menu and save the changes.

116 H-Class

7

Specifications

7.1 General

This section identifies shared parameters and features of the printer models.

Embedded Bar Codes & Fonts

See Appendix B for a listing and samples (and the Class Series Programmer’s Manual for details).

Communications

Interface Types:

Serial Data Rates (RS-232):

Handshaking:

Parity:

Stop Bits:

Data Bits:

Electrical

AC Input Voltage Range:

USB; RS-232, RS-422/485 (DB-9); IEEE 1284 Compliant

Parallel (Centronics); and, Ethernet

1200 to 115,000 bits per second

Xon/Xoff; CTS/DTR

Even, Odd, or None

1 or 2

7 or 8

Power Consumption:

90 - 132 VAC, and 180 - 264 VAC @ 47 - 63 Hz

Typical operating: 150 Watts; Standby: 21 Watts

Auto ranging switching type. Power Supply:

Printhead Protection: Thermistor protected to temporarily halt printing upon high temperature detection then resume after cooldown.

H-Class 117

Environmental

Operating Temperature Range: 32° to 100° F (0° to 38° C)

Storage Temperature:

Humidity Range:

0° F – 140° F (-17° C to 60° C)

10% – 95% non-condensing

Electromagnetic Radiation: Moderate RF fields can be tolerated.

7.2 Model-Specific Specifications

This section identifies unique parameters and features of the printer models, where the “X” suffix also denotes the tall version of the model.

H-4212, H-4310, H-4408, & H-4606 Models

Mechanical

Height:

Width:

Depth:

13 inches (329.7 mm)

12.6 inches (321.1 mm)

18.9 inches (480.1 mm)

Weight: 40 pounds (18.1 kg)

Electrical

Display: Graphics (128 X 64 pixels) with backlight; or

(Optional) Graphics (240 X 320 pixels) with backlight.

Printing

Method:

Speed:

Direct Thermal or (optional) Thermal Transfer

2 - 12 IPS (51 - 305 mmps); H-4212

2 - 10 IPS (51 - 254 mmps); H-4310

2 - 8 IPS (51 - 203 mmps); H-4408

2 - 6 IPS (51 - 152 mmps); H-4606

118 H-Class

Printing (continued)

Resolution:

Dot Size (nominal):

Tear Bar:

Media

Types:

Internal Capacity:

Ribbon Width Range:

Ribbon Length:

Dimensions:

Side View

203 DPI (8 dots/mm); H-4212

300 DPI (12 dots/mm); H-4310

406 DPI (16 dots/mm); H-4408

600 DPI (23.6 dots/mm); H-4606

.0043" X .0052" (.11 mm x .13 mm); H-4212

.0027" X .0043" (.07 mm x .11 mm); H-4310

.0013" X .0018" (.03 mm x .05 mm); H-4408

.0008" X .0015" (.02 mm x .04 mm); H-4606

Downward tear

Die-Cut, Notched, Continuous, and Reflective

(Roll or Fanfold)

8-inch (203mm) Outer Diameter Roll (on a standard 3-inch core; or, on a 40 mm core with the optional supply hub)

1 inch - 4.65 inches (25 mm – 118 mm)

1968 feet (600 m)

Reference the drawing and table below:

Top View

G

F

I

H

E

J

D

K

A

B

C

H-Class 119

Media (continued)

H-4212, H-4310, H-4408, & H-4606 Media Dimensional Requirements [1]

Designator Description

Minimum Maximum inches mm inches mm

C Gap (or notch) between labels [3] length [3]

.08 2 – –

G

I

Media edge to sensor aperture .20 5 2.25 70

[2] .47 118

Distance between reflective marks [3] .25 6

[3] .08

K Label repeat distance [3] .33 –

[1] Units of measure are referenced by the direction of label feed.

[2] The reflective (black) mark must be carbon based, placed on the backside of the stock, and the

[3] reflectance shall be less than 10% at wavelengths of 950 and 640 nm.

The maximum allowable length of the combined label and gap (or mark) measurement cannot exceed 99.99 inches.

H-4212X, H-4310X, & H-4606X Models

Mechanical

Height: 16.4 inches (415.3 mm)

Width:

Depth:

12.6 inches (321.1 mm)

19.3 inches (489 mm)


Electrical

Display: Graphics (240 X 320 pixels) with backlight.

120 H-Class

Printing

Method:

Speed:

Resolution:

Dot Size (nominal):


2 - 12 IPS (51 - 305 mmps); H-4212X

2 - 10 IPS (51 - 254 mmps); H-4310X

2 - 6 IPS (51 - 152 mmps); H-4606X

203 DPI (8 dots/mm); H-4212X

300 DPI (12 dots/mm); H-4310X

600 DPI (23.6 dots/mm); H-4606X

.0043" X .0052" (.11 mm x .13 mm); H-4212X

.0027" X .0043" (.07 mm x .11 mm); H-4310X

.0008" X .0015" (.02 mm x .04 mm); H-4606X

Downward tear Tear Bar:

Media

Types:

Internal Capacity:

Ribbon Width Range:

Ribbon Length:

Dimensions:


(Roll or Fanfold)


1 inch - 4.65 inches (25 mm – 118 mm)

1968 feet (600 m)


Side View Top View

G

F

I

H

E

J

D

K

A

B

C

H-Class 121

Media (continued)

H-4212X, H-4310X, & H-4606X Media Dimensional Requirements [1]




.08 2 – –

G

I


[2] .47 118


[3] .08






H-6210 & H-6308 Models

Mechanical

Height:

Width:

Depth:


15 inches (381 mm)

18.9 inches (480.1 mm)


Electrical

Display: Graphics (128 X 64 pixels) with backlight; or

(Optional) Graphics (240 X 320 pixels) with backlight.

122 H-Class

Printing

Method:

Speed:

Resolution:

Dot Size (nominal):


2 - 10 IPS (51 - 254 mmps); H-6210

2 - 8 IPS (51 - 203 mmps); H-6308

203 DPI (8 dots/mm); H-6210

300 DPI (12 dots/mm); H-6308

.0043" X .0052" (.11 mm x .13 mm); H-6210

.0027" X .0043" (.07 mm x .11 mm); H-6308


Media

Types:

Internal Capacity:

Ribbon Width Range:

Ribbon Length:

Dimensions:


(Roll or Fanfold)


2 inches - 6.7 inches (51 mm – 170 mm)

1968 feet (600 m)


Side View Top View

G

F

I

H

E

J

D

K

A

B

C

H-Class 123

Media (continued)

H-6210 & H-6308 Media Dimensional Requirements [1]



2.00 51 6.7 170

2.00 51 6.7 170


.08 2 – –

G

I


[2] .47 170


[3] .08






H-6212X & H-6310X Models

Mechanical

Height:

Width:

Depth:

16.4 inches (415.3 mm)

15 inches (381 mm)


Weight: 53 pounds (24 kg)

Electrical


124 H-Class

Printing

Method:

Speed:

Resolution:

Dot Size (nominal):


2 - 12 IPS (51 - 305 mmps); H-6212X

2 - 10 IPS (51 - 254 mmps); H-6310X

203 DPI (8 dots/mm); H-6212X

300 DPI (12 dots/mm); H-6310X

.0043" X .0052" (.11 mm x .13 mm); H-6212X

.0027" X .0043" (.07 mm x .11 mm); H-6310X


Media

Types:

Internal Capacity:

Ribbon Width Range:

Ribbon Length:

Dimensions:


(Roll or Fanfold)

8-inch (203 mm) Outer Diameter Roll (on a standard 3-inch core; or, on a 40 mm core with the optional supply hub)

2 inches - 6.7 inches (51 mm – 170 mm)

1968 feet (600 m)


Side View Top View

G

F

I

H

E

J

D

K

A

B

C

H-Class 125

Media (continued)

H-6212X & H-6310X Media Dimensional Requirements [1]



2.00 51 6.7 170

2.00 51 6.7 170


.08 2 – –

G

I


[2] .47 170


[3] .08






H-8308X Model

Mechanical

Height:

Width:

Depth:

Weight:

16.4 inches (415.3 mm)



59 pounds (26.8 kg)

Electrical


126 H-Class

Printing

Method:

Speed:

Resolution:

Dot Size (nominal):

Tear Bar:

Media

Types:


2 - 8 IPS (51 – 203 mmps)

300 DPI (12 dots/mm)

.0027" X .0039" (.07 mm X .10 mm)

Downward tear

Internal Capacity:

Ribbon Width Range:

Ribbon Length:

Dimensions:


(Roll or Fanfold)

8-inch (203 mm) Outer Diameter Roll (on a standard 3-inch core; or, on a 40 mm core with the optional supply hub)

3 inches - 9 inches (76 mm – 228 mm)

1968 feet (600 m)


Side View Top View

G

F

I

H

E

J

D

K

A

B

C

H-Class 127

Media (continued)

Designator

H-8308X Media Dimensional Requirements [1]

Description


3.00 76 9 228

3.00 76 9 228


.08 2 – –

G

I


[2] .47 228


[3] .08






7.3 Approved Media and Ribbon

Media (and ribbon for thermal transfer) is an important determinant in the throughput, quality, and performance of the printed product. The following overview is an introduction to the different types of material that can be used in the printer. For complete information and advice regarding a specific application, consult a qualified media specialist or a Datamax

Media Representative. Also available is an informative white paper, "A Brief Introduction to

Media," which can be found on our website at www.datamaxcorp.com

Direct Thermal

Consider three important factors when selecting direct thermal stock:

• The abrasive qualities of the material that covers the thermal reactive layer of the paper;

• The amount of heat required to start the chemical reaction; and,

• The ability of the media to control that chemical reaction.

128 H-Class

Thermal Transfer

Consider three important factors when selecting thermal transfer media and ribbon combinations:

•

Label top coating and ribbon combinations may affect image quality;

•

Ribbon backcoating can provide printhead protection and, depending upon the formula, help reduce static build-up; and,

• The ribbon width, when slightly wider than the media, can also guard the printhead against media abrasion.

Media and Ribbon Selection

To achieve optimum print quality and maximum printhead life, we specify the use of

DATAMAX ® brand media. These supplies are specially formulated for use in our printers; use of non-Datamax supplies may affect the print quality, performance, and life of the printer or its components. For a current list of approved media, please contact a Media

Representative at (407) 523-5650.

Suggested direct thermal and thermal transfer applications are listed below:

Media and Ribbon Overview

Direct Thermal Media

Print

Speed*

Print

Energy

Image

Durability

Datamax DTL-HSM 10 – 12** Medium Low

Datamax DTL-HSH

Thermal Transfer Media

10 – 12**

Ribbon

Type

Medium

Print

Speed*

Print

Energy

Medium

Low

Image

Durability

Medium

Coated and uncoated paper, tag stock, some films and synthetics

Wax

GPRPlus™

2 – 10 Low Low

Coated and glossy paper, tag stock, some films and synthetics

Wax/Resin

PGR+

2 – 8

Synthetics and films Resin SDR 4 – 6

* Given in inches per second.

** Highly recommended for optimum quality at speeds above 10 IPS.

Medium

High

High

High

H-Class 129

7.4 Print Quality Controls

The printer provides flexible print controls. Of these, the amount of heat applied and the rate of media movement will have the most effect on the printed output. Four settings are available via PRINT CONTROL (see Section 4.2.2):

• HEAT -- adjust this setting to lighten or darken the print contrast;

• PRINT SPEED -- adjust this setting to regulate throughput, where slow speeds allow more time for energy transfer and fast speeds may require more HEAT to achieve the desired contrast;

• CONTRAST – adjust this setting to fine-tune the gray (shaded) areas of the image; and,

• DARKNESS -- adjust this setting to fine-tune the solid areas of the image.

; Heat and Speed commands from the host software may override the printer’s menu setting; see HOST SETTINGS, Section 4.2.5.

130 H-Class

Appendix A

Module Assignments, and File Handling Definitions and Messages

Module Assignments

Memory Module

Designator Definition / Location

D

F

G

H

X

DRAM (Main Logic Card)

SD Memory Card (Optional, for port-equipped models only)

FLASH (Main Logic Card)

USB Thumbdrive (Optional, for port-equipped models only)

FLASH (Main Logic Card)

Y FLASH (Main Logic Card)

File Handling Definitions

The following file types are supported and, as noted, converted by the printer.

Process File Handling (see Section 4.2.3)

File Type

BMP, PCX, and IMG

BS

F7B

LS

PLG

SFL and SFP

TTF

ZS and ZG

Definition / Requirements

Industry standard black and white graphics formats.

Boot-loader upgrade file.

A 7-bit image load file.

Language message file in a single or double byte format generated from an Excel spread sheet via macros.

A file group containing hidden, encrypted, or normal files.

Industry standard portrait and landscape bit-mapped font formats, where the label name should contain the Font ID as last three digits before the file extension to allow automated conversion (see DBM, below).

Industry standard true type / scalable font formats, where the label name should contain the Font ID as last two digits before the file extension to allow automated conversion (see DTT, below).

A compressed firmware upgrade file.

H-Class 131

Print File Types (see Section 4.2.3)

File Type

DBM

DCM

DIM

DLB

DLN

DMS

Definition / Requirements

A bit-mapped font file, created after download using “Font

Loading Commands” (see the Class Series Programmer's Manual) or PROCESS FILE (above) for use as label typeface.

A configuration file for custom printer setup, savable and restorable via the menu system or DPL commands (see the

Programmer's Manual for details). This file cannot be copied from the Y Module.

A converted BMP, PCX, IMG, or F7B file for use in label formats.

A label format file, recallable and printable (see <STX>L “store label format” in the Programmer's Manual for details).

A language message file containing printer language translations.

A database or miscellaneous file for custom option or feature setup, automatically created by the printer (cannot be copied from the Y module).

DPL

A file containing control and / or label data as typically generated by printer driver software.

DTT

A true type or scalable font file created after download using the

<STX>i command (see the Programmer's Manual) or "Process

File" (see the Printer Options / Modules menu). This can be used for label or display fonts.

PLU A converted PLG file. (Encrypted types cannot be copied.)

File Handling Messages

Depending upon the module and operation selected, several messages are possible when using the file handling system:

File Handling Messages


FAILED

The copy or format request has failed.

Not enough space exists on the module to store the file or the module may be protected - try storing the data to a different location. (If the problem persists, this could indicate a hardware problem.)

FILE EXISTS,

OVERWRITE?

An existing file of the same name and type was found.

Select YES to overwrite, or NO to exit.

132 H-Class


MODULE PROTECTED

File Handling Messages (continued)


The request has been denied because the module is protected.

Unprotect the module.

NO FILES AVAILABLE

No associated files can be found to perform the requested action.

Ensure the file is present:

•

Following a Print File request, this is normal when no print files exist

(also, some files will only print the file name);

• Following a Process File request, this is normal when no files are available for processing (also, some files may not display); or,

•

Following a Copy File request, this is normal when no files are available for copying (also, internal database files cannot be copied).

NOT SUPPORTED

The file requested is not a supported type.

Recheck the file type requested, and ensure that it is available for that function; see File Handling

Definitions, Appendix A.

PROTECTED, PROTECTED

COPY FILE?

The file requested will be copied to a

PROTECTED module.

Select YES to override protection and copy the file, or NO to exit.

UNFORMATTED

The module is not formatted.

Format the module.

Choosing FORMAT MODULE will erase all module data.

H-Class 133

134 H-Class

Appendix B

Resolutions, Widths, Speeds, Emulations, & Custom Adjustments

Print Resolutions and Widths

Resolutions and Widths

Model

Printhead

Resolution

Maximum Print Width

Inches Millimeters

Default

Setting

H-4212 &

H-4212X

203 dots/inch

(8 dots/mm)

4.10 104.1 4.10

H-4310 &

H-4310X

4.16 105.7 4.16

H-4408

H-4606 &

H-4606X

H-6210 &

H-6212X

H-6308 &

H-6310X

H-8308X

300 dots/inch

(12 dots/mm)

406 dots/inch

(16 dots/mm)

600 dots/inch

(23.6 dots/mm)

203 dots/inch

(8 dots/mm)

300 dots/inch

(12 dots/mm)

300 dots/inch

(12 dots/mm)

4.10 104.1 4.10

4.16 105.7 4.16

6.61 167.90 6.62

6.40 162.60 6.64

8.52 216.40 8.52

H-Class 135

Speed Ranges

Model

H-4212 &

H-4212X

H-4310 &

H-4310X

H-4408

H-4606 &

H-4606X

H-6210

H-6212X

H-6308

H-6310X

H-8308X

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Print

Feed

Reverse

Slew

Function

Speed Ranges and Defaults

Speed Range

IPS

2 – 12

2 – 12

2 – 4

2 – 14

2 – 8

2 – 10

2 – 4

2 – 10

2 – 10

2 – 12

2 – 4

2 – 14

2 – 8

2 – 10

2 – 4

2 – 12

2 – 10

2 – 4

2 – 16

2 – 6

2 – 8

2 – 4

2 – 16

2 – 10

2 – 12

2 – 4

2 – 12

2 – 12

2 – 12

2 – 4

2 – 16

2 – 10

2 – 12

2 – 4

2 – 16

2 – 8

MMPS

51 – 305

51 – 305

51 – 102

51 – 356

51 – 203

51 – 254

51 – 102

51 – 254

51 – 254

51 – 305

51 – 102

51 – 356

51 – 203

51 – 254

51 – 102

51 – 305

51 – 305

51 – 305

51 – 102

51 – 406

51 – 254

51 – 305

51 – 102

51 – 406

51 – 203

51 – 254

51 – 102

51 – 406

51 – 152

51 – 203

51 – 102

51 – 406

51 – 254

51 – 305

51 – 102

51 – 305

Default Setting

IPS

8

4

8

4

6

8

8

6

6

8

8

4

6

6

4

6

4

6

6

4

6

4

4

4

6

4

6

8

8

4

8

6

8

8

4

8

MMPS

102

152

203

203

102

203

203

203

102

203

152

152

152

152

102

152

152

102

152

102

102

102

102

152

152

102

152

203

203

102

203

203

203

102

203

152

136 H-Class

Custom Adjustment Ranges

Row, Column, and Present Adjust Ranges (in dots)

Model Row Adjust

H-4212, H-4212X & H-6212X

H-4310, H-4310X, H-6308,

H-6310X, & H-8308X

H-4408

-100 – 2030

-150 – 3000

-200 – 4060

H-4606 & H-4606X -300 – 6000

Column & Row Emulation Ranges

Column Adjust

and Present Adjust

-100 – 100

-150 – 150

-200 – 200

-300 – 300

Emulation Ranges (in dots)

Default

Setting

000

Model Column Row

H-4212, H-4212X & H-6212X 153 – 203 103 – 303

H-4310, H-4310X, H-6308, H-6310X, & H-8308X 250 – 300 200 – 400

H-4408 356 – 406 306 – 506

H-4606 & H-4606X 550 – 600 500 – 700

Default

Setting

203

300

406

600

H-Class 137

138 H-Class

Appendix C

RS-422/485 Port Configuration

The serial port can be configured for RS-422/485 communications, and / or a +5VDC (@

0.5A maximum) source for powering external devices.

;

The Serial Port default configuration is "RS-232" and Pin 1 "Not Connected."

1. Turn OFF the printer and unplug the power cord.

2. Remove the communication cables from the Main Board.

3. Loosen and remove the two Screws securing the Main Board to the printer.

4. Slide the Main Board out of the printer then move the jumpers according the needs of the application:

• For RS-422/485 operation, place the jumper across pins E4 and E5;

• For +5VDC on Pin 1, place the jumper across pins E1 and E2; or,

• For RS-232 operation (default), place the jumper across pins E5 and E6;

• For no voltage on Pin 1 (default), place the jumper across pins E2 and E3.

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Communication Jumper locations:

+5 Volts Jumper location:

5. Slide the Main Board into the printer and secure it with the two previously removed

Screws.

6. Connect communication cables to the Main Board and plug in the power cord.

; For RS-422/485 communications, ensure that your cable meets the requirements for proper data transfer (per the table, right).

140 H-Class

Appendix D

Changing the Display Language

Different languages and / or Datamax-provided translations can be downloaded to replace the standard English menu by constructing a spreadsheet that defines the printer dictionary.

To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the ‘Generate DPL file(s)’ radio button, and then send that file(s) to the printer.

Software requirements for modifying the menu language are as follows:

•

Microsoft ® Excel must be purchased by user;

•

Img2dl.exe (provided at ftp://ftp.datamaxcorp.com/Anonymous/Firmware/EFIGS/ ) is a program used during the process to create the DPL file; and,

• Common.xls (also provided at the web site above) is the Menu Dictionary.

;

Place Img2dl.exe and Common.xls in the same directory.

Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file, the following screen appears:

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B. Click the “Enable Macro” box. The following screen appears:

C. Click On Column J and enter your new language, or modify an existing one. Some tips on this process:

• Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however, “cutting and pasting” fields could defeat this warning system.)

•

Two Line Messages – Some of the message are displayed as two lines. These are indicated in the comment fields.

•

Comments – This field can be modified with no effect.

D. After editing is completed, highlight all of the columns to be created by pressing the letter above the column (more than one language may be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the selected columns and Excel will provide confirmation (for example, as shown below, small.ls).

142 H-Class

F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds.

H. After the resetting, verify operation by printing a Configuration Label. The new font selection will be printed on the label under SYSTEM INFORMATION / OPTIONAL

LANGUAGES. (The new language also appears in the menu: SYSTEM SETTINGS / MENU

LANGUAGE.) These are the only methods to determine whether the download was successful.

An error has occurred if the menu system displays the new language selection, but all the displayed messages remain in English. In this case, re-check your process or contact

Datamax Technical Support (be prepared to provide the Common.xls and DPL download files created). Other possible error messages are as follows:

Menu Language Error Message Description

Please select the entire column(s) or the desired language(s), by clicking on the column letter(s)

After pressing the Generate DPL File(s) radio button, the languages to convert were not correctly selected.

Message text may not exceed MAX = xx designated characters for this MID

The entered message exceeds the number of characters specified in column

C. You may not modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This will output small20.ls.

Important Advanced File Handling Information

• The standard printer leaves the factory with EFIGS loaded into Module Y. At this point, Module Y is LOCKED and will only accept additional language downloads.

• After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is cycled. In this state, Module Y will accept font, image and label format downloads. The module will also honor the Clear Module request. Therefore, following an update it is recommended that a reset be performed to lock the module; otherwise, a software package may ‘Clear All Modules’ thus destroying the new menu language(s).

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• Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

• To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file is located on the Datamax FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site.

• Downloading the same language twice will automatically delete the first occurrence, but will not free the memory space.

• Deletion of the selected language will reset the printer to English. The total number of languages that the printer can now accept is limited to 10, but this number is dependent upon the size of each language translation. The translation size will vary with the number of messages that are translated for that particular language.

Current complete language files are about 7,000 bytes each; but with product growth, the total number of languages is expected to drop to five.

144 H-Class

Appendix E

Saving a Configuration File

Configuration files save and restore printer settings, eliminating the need for special repeated printer setups. Unique filenames can be assigned and settings restored via the host or printer menu. The following example saves a media calibration as a configuration file:

; If file sharing among multiple printers, DO NOT include unique parameters (such as calibrations and adjustments).

Step Action Displayed Message

A

With the printer set for the configuration to be saved, press the any Navigation Button.

SELECT FUNCTION

B

C

Scroll to ADVANCED MENU and then press the

RIGHT Button. (Or, to quit this procedure press the EXIT Key.)

Scroll to SYSTEM SETTINGS and then press the

RIGHT Button.

ADVANCED MENU

SYSTEM SETTINGS

D Press the RIGHT Button. CONFIGURATION FILE

E

Scroll to SAVE SETTING AS then press the RIGHT

Button.

SAVE SETTING AS

F

Use the buttons to assign a name to the

Configuration File; up to eight characters can be used.

SAVE SETTING AS

G Press the ENTER Key to save. SUCCESSFUL

;

To restore a configuration file via the menu, see Section 4.2.4.

H-Class 145

146 H-Class

Appendix F

Ethernet Setup

Because the Print Server makes IP requests at power-up, before making a network connection to the printer consider how your IP Addressing needs to be assigned.

IP Addressing of the Internal Ethernet Print Server can be configured two ways:

• Using a static IP Address; or,

• Using IP Discovery (DHCP, BootP, or RARP).

Proceed according to the desired addressing method:

;

At factory default settings, IP DISCOVERY is DISABLED.

Configuration Using a Static IP Address

Assign a static IP Address by following the steps below:

A. Without connecting the Ethernet cable, turn ON the printer.

B. Press the MENU Button then scroll to COMMUNICATIONS / NIC ADAPTER / IP ADDRESS.

C. Use the UP and DOWN Buttons to increment or decrement each numeric value and the

RIGHT button to move to the cursor to the next digit. After all fields have been input, press ENTER.

D. Scroll to SUBNET MASK and set that address (see Step C, above).

E. Scroll to GATEWAY and set that address (see Step C, above).

F. If needed, set your SNMPTRAP DESTINATION address (see Step C, above, or use the

HTML pages, see Appendix G).

G. After entering the addresses, press EXIT and save your changes when prompted.

H. Turn OFF the printer and connect the Ethernet cable. Turn ON the printer and then

install the port and printer driver using the Windows ® and Port Setup (see Appendix H).

‘Add a Printer Wizard’ and Driver

H-Class 147

Configuration Using IP Discovery

DHCP, BootP, and RARP are services that provide a method for assigning and maintaining IP

Addresses. With IP Discovery enabled, the Print Server obtains IP information from this service. IP Discovery must first be enabled for use. Assign IP Discovery by following the steps below:

; When IP DISCOVERY is ENABLED you will not be able to change the IP ADDRESS,

SUBNET MASK, or GATEWAY.

A. Without connecting the Ethernet cable, turn ON the printer. Press the MENU Button.

B. Scroll to COMMUNICATIONS > NIC ADAPTER > IP DISCOVERY. Select ENABLED and press ENTER.

C. Press EXIT and save your changes when prompted.

D. Turn OFF the printer. Connect the Ethernet cable and turn ON the printer.

E. After the connection is established, obtain the Assigned IP Address (see below) by printing a Configuration Label.

; Depending upon your server, you may have to wait a minute or two for the

Assigned IP Address to appear on the Configuration Label.

F. After the Assigned IP Address has been obtained, install the port and printer driver using the Windows ® ‘Add a Printer Wizard’ and Driver and Port Setup (see Appendix H).

148 H-Class

Appendix G

Using the HTML Pages

The resident HTML (Web) pages allow configuration of network and printer settings, status queries, and diagnostic tests. To configure the Print Server and other internal printer settings, you can access the printer via HTML pages using any Web browser. Samples and comment text is given in the screenshots that follow.

Access the HTML Pages as follows:

A. In your Web browser, choose File > Open.

B. Enter the IP address of the Print Server and press Enter. (The default IP Address is

192.168.10.2)

; Consult with your system administrator for address, printer, and protocol information. The authentication password for setting changes is

sysadm

Next, you should see the Print Server’s Unit Information page:

H-Class 149

Network Status page:

TCP/IP Configuration page:

150 H-Class

System Settings, Media Settings, and Print Control pages:

Many internal settings can be controlled remotely. For more information on the function of these settings see the corresponding function description in the Menu (Section 4.2).

H-Class 151

152 H-Class

Printer Options, Communications, and Diagnostics pages:

H-Class 153

Network Print Options page:

154 H-Class

Reset Network Parameters page:

Change Password page:

H-Class 155

156 H-Class

1

Appendix H

Printer Driver and Port Setup

Install the Printer Driver and Port software according to the host’s operating system.

Windows 95/98 Driver and Port Installation

Start the Windows

“Add Printer

Wizard” and this screen should appear. Click

‘Next>’.

2 Ensure that ‘Local

Printer’ is selected and then click

‘Next’.

3 Click on ‘Have

Disk’.

4 Insert the

Accessories CD-

ROM and click

‘Browse’.

H-Class 157

Windows 95/98 Driver and Port Installation (continued)

5 Browse to the

“\DRIVERS\Seagull” folder on the CD-

ROM, ensure the file “Datamax for

95, 98, ME, 2000, and xp.inf” is selected and click

‘OK’.

7 Select your printer from the list and then click ‘Next’.

6 Click ‘OK’.

8 Your computer will now copy the necessary files from the CD-ROM.

9 When prompted to choose a port, select ‘FILE’ and click ‘Next’. (Later, you will setup the network port from the printer properties.)

10 Name your printer in the ‘Printer name:’ field. Next select whether or not to set this printer as your default printer.

Then Click ‘Finish’.

158 H-Class


11 From the Windows desktop click ‘Start’

/ ‘Settings’ /

‘Printers’.

13 Click on the

‘Details’ tab and then click ‘Add

Port’.

12 Once the Printers window opens, right-click on the printer icon and select ‘Properties’ from the drop down menu.

14 In the ‘Add Port’ window, Select

‘Other’ and “Seagull

Scientific Port” and then click ‘OK’.

H-Class 159


15 In the ‘Name or IP

Address:’ field, enter the IP address of your printer. The ‘Port

Number’ and ‘Port

Name’ fields do not need to be changed. When finished click “OK’

16 Click ‘Apply’ and then click ‘OK’.

The driver and port installation is now complete. The printer can be selected through any Window’s application.

Windows NT 4.0 Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard”. Ensure that ‘My Computer’ is selected and then click ‘Next’.

2 Click ‘Add Port’.

160 H-Class

Windows NT 4.0 Driver and Port Installation (continued)

3 Double-click ‘LPR

Port’.

5 Click ‘Close’.

4 In the top field enter the IP address of your printer. In the bottom field enter

PORT1. When finished click “OK’.

6 Click ‘Next’.

7 Click on ‘Have

Disk’.

8 Insert the

Accessories CD-

ROM and click

‘Browse’.

H-Class 161


9 Browse to the

“\DRIVERS\Seagull\

Nt4\” folder on the

CD-ROM, ensure the file “Datamax for nt 4.0 only…” is selected and click

‘Open’.

10 Click ‘OK’.

11

13

Select your printer from the list and then click ‘Next’.

Select whether or not to share this printer on your network. Then Click

‘Next’.


Then Click ‘Next’.

14 Select ‘No’ then

Click ‘Finish’.

162 H-Class




Windows 2000 Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard”. The following screen should appear, click

‘Next>’.



‘Next’.

H-Class 163

164

Windows 2000 Driver and Port Installation (continued)

3 Select on ‘Create a new port:’ and then select ‘Standard

TCP/IP Port’ from the drop down menu. Click ‘Next’.

4 Click ‘Next’.

6 Ensure ‘Standard’ is selected and then click ‘Next’.

5 In the ‘Printer

Name or IP

Address:’ field enter the IP address of your printer. The ‘Port

Name’ field does not need to be changed. When finished click ‘Next’.

7 Confirm your settings and then click ‘Finish’.

8 Click on ‘Have

Disk’.

H-Class


9 Insert the

Accessories CD-

ROM and click

‘Browse’.

11 Click ‘OK’.

10 Browse to the




‘OK’.


14 Select whether or not to share this printer on your network. Then Click

‘Next’.



H-Class 165



Click ‘Next’.


17 If prompted with the "Digital

Signature Not

Found" window, click ‘Yes’ to continue installation.



166 H-Class

Windows XP Driver and Port Installation

1 Start the Windows

“Add Printer

Wizard.” The following screen should appear.

Click ‘Next>’.

3 Select on ‘Create a new port:’ and then select ‘Standard

TCP/IP Port’ from the drop down menu. Click ‘Next’.

5 In the ‘Printer

Name or IP

Address’ field enter the IP address of your printer. The

‘Port Name’ field does not need to be changed. When finished click

“Next’.

H-Class



‘Next’.

4

6

Click ‘Next’.

Ensure ‘Standard’ is selected and then click ‘Next’.

167

Windows XP Driver and Port Installation (continued)


8 Click on ‘Have

Disk’.

9 Insert the

Accessories CD-

ROM and click

‘Browse’.

11 Click ‘OK’.

10 Browse to the




‘OK’.


168 H-Class

Windows XP Driver and Port Installation (continued)




Click ‘Next’.

14 Select whether or not to share this printer on your network. Then Click

‘Next’.


17 If prompted with the "Digital

Signature Not

Found" window, click 'Continue

Anyway’ to continue installation.

H-Class



169

170 H-Class

Warranty Information

Datamax Barcode Products

Limited Warranty Statement

H-Class ™ Printers

Printer

Datamax warrants to Purchaser that under normal use and service the H-Class™ Printer

(with the exception of the thermal printhead and platen roller) purchased hereunder shall be free from defects in material and workmanship for a period of two years (730 days) from the date of shipment by Datamax.

Expendable and/or consumable items or parts (such as lamps, fuses, labels and ribbons) are not covered under this warranty. This warranty does not cover equipment or parts which have been misused, altered, neglected, handled carelessly, or used for purposes other than those for which they were manufactured. This warranty also does not cover loss, damages resulting from accident, or damages resulting from unauthorized service.

Thermal Printhead, Platen Roller, and Belts

This warranty is limited to a period of one year (365 days), or 1,000,000 linear inches of use, whichever comes first, for the H-Class™ IntelliSEAQ™ thermal printhead. This warranty is valid only if Datamax-approved thermal label media is used, as defined in the then current Datamax list of approved thermal/thermal transfer media, a copy of which is available from Datamax. Failure to use Datamax-approved media is justification for invalidation of this thermal printhead warranty. This warranty does not cover printheads which have been misused, altered, neglected, handled carelessly, or damaged due to improper cleaning or unauthorized repairs.

Warranty Service Procedures

If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping containers, to Datamax at: 4501

Parkway Commerce Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA) number must be issued before the product can be returned. To open an RMA please call the

Datamax Customer Service Department at (407) 523-5550. Please include your RMA number on the outside of the box and on the shipping document. Include a contact name, action desired, a detailed description of the problem(s), and examples when possible with the defective unit. Datamax shall not be responsible for any loss or damages incurred in shipping. Any warranty work to be performed by Datamax shall be subject to Datamax’s confirmation that such product meets Datamax warranty. In the event of a defect covered by its warranty, Datamax will return the repaired or replaced product to the Purchaser at

Datamax’s cost.

H-Class 171

With respect to a defect in hardware covered by the warranty, the warranty shall continue in effect until the end of the original warranty period, or for sixty (60) days after the repair or replacement, whichever is later.

General Warranty Provisions

Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software.

Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, there are no warranties, expressed or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose.

Purchaser shall be solely responsible for the selection, use, efficiency and suitability of

Datamax’s products.

Limitation of Liability

In no event shall Datamax be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax’s products, or the performance or a breach thereof, even if Datamax has been advised of the possibility thereof. Datamax’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product.

In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

172 H-Class

Glossary

alphanumeric Consisting of alphabetic, numeric, and other symbols.

backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”.

bar code A representation of alphanumeric information in a pattern of machine-readable marks. The basic categories are divided into one-dimensional (UPC, Code 39, Postnet, etc.) and two-dimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).

boot loader The resident program that loads the application from Flash memory, decompresses it into the SRAM, and starts operations.

burn line The row of thermal elements in the printhead that create the images on the media.

calibration The process through which sample values are entered into the printer for correct sensor function (for example, detection of a given media type) and TOF positioning.

character set The entire complement of alphanumeric symbols contained in a given font.

checksum An alphanumeric error detection method used in many bar code symbologies for informational security.

continuous media An uninterrupted roll or box of label or tag stock media that contains no gap, notch, or mark to separate individual labels or tags.

core diameter The inside diameter measurement of the cardboard core at the center of a ribbon or media roll.

cutter A mechanical device with a rotary or guillotine type blade used to cut labels or tags following printing.

defaults The functional setting values returned following a factory reset of the printer.

diagnostics Programs used to locate and diagnose hardware problems.

die-cut media Media that has been cut into a pattern using a press, where the excess paper is removed leaving individual labels, with gaps between them, attached to a backing material.

direct thermal The printing method that uses a heat sensitive media and only the heat of the thermal printhead to create an image on the label.

direct thermal media Media coated with special chemicals that react and darken with the application of heat.

H-Class 173

DPI (dots per inch) A measurement of print resolution, rated in the number of thermal elements contained in one inch of the printhead. Also referred to as “resolution”.

DPL (Datamax Programming Language) programming commands used specifically for control of and label production in Datamax printers. A complete listing of commands can be found in the Class Series Programmer’s Manual.

EFIGS English, French, Italian, German, Spanish, and other multi-language support as programmed for the menu system and configuration label.

fanfold Media that is folded and stacked.

feed speed The speed at which the media moves under the printhead in non-printed areas and between labels.

Flash memory Non-volatile memory (does not require printer power to maintain data) that can be erased and reprogrammed, used to hold the operating program.

font A set of alphanumeric characters that share a particular typeface.

gap A space between die-cut or notched labels used to sense the top-of-form.

IPS (inches per second) Imperial measurement of printer speeds.

label A paper or synthetic printing material, typically with adhesive backing.

label length The distance from the top of the label to the bottom of the label as it exits the printer.

label repeat The distance from the top of one label to the top of the next label.

label tracking Excessive lateral (side to side) movement of the media as it travels under the printhead.

label width The left to right measurement of the label as it exits the printer.

mark Generalized term for the carbon-based black line on the underside of reflective media used to indicate the top-of-form.

media Generalized term for all types of printing stocks, including: roll fed, continuous, diecut, reflective, and fanfold.

media hub Device in the printer used to support roll media.

media sensor An electronic device equipped with photosensors to detect media and the top-of-form on die-cut, notched or reflective media.

MMPS (millimeters per second) Metric measurement of printer speeds.

notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must be set to ‘gap’ to use this media type.

174 H-Class

notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must be set to ‘gap’ to use this media type.

on demand An output regulator (i.e., the Present Sensor) that inhibits printing when a label is already present.

preprinted media Label stock that contains borders, text, or graphics, floodcoating, etc.

perforation Small cuts extending through the backing and/or label material to facilitate their separation. Also referred to as “perf”.

print speed The speed at which the media moves under the printhead during the printing process.

reflective media Media imprinted with carbon-based black marks on the underside of the material, which is used to signal the top-of-form when the ‘reflective’ sensor is enabled.

registration Repeatable top to bottom alignment of printed labels.

reverse speed The backward rate of media motion into the printer during tear-off, peel and present and cutting operations for positioning the label at the start of print position.

ribbon An extruded polyester tape with several layers of material, one of which is ink-like, used to produce an image on the label. Also referred to as “foil”.

ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that leads to voids on the printed label, typically caused by an improper printhead leveling cam adjustment.

roll media A form of media that is wound upon a core.

start of print The position on the label where the printing actually begins.

tag stock A heavy paper or synthetic printing material, typically featuring a notch or black mark for TOF and no adhesive backing.

thermal transfer The printing method that creates an image by transferring ink from a ribbon onto the media using the heat from the thermal printhead.

TOF (top-of-form) The start of a new label as indicated by a label gap, notch, mark or programming.

void An undesirable blank space in a printed image.

H-Class 175

176 H-Class

No results