Digiop | DM Series | DIGIOP® Connect V8.8 Software User Manual

DIGIOP® Connect V8.8
Software User Manual
Products: DH Series, DM Series Hybrid DVRs
DI Series, NT Series NVRs
Please read this manual before using your software, and always follow the
instructions for proper use. Save this manual for future reference.
DO_Connect_V8.8_SM
5/22/14
Revision History
Date
Reason for Change
8/16/12
Initial release.
11/2/12
Includes DIGIOP® Connect V8.5 features.
5/14/13
Includes DIGIOP® Connect V8.6 features.
9/20/13
Includes DIGIOP® Connect V8.7 features.
5/22/14
DIGIOP® Connect V8.8 initial release
LEGAL NOTICE
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
infinias is a trademarks of infinias. DIGIOP and the DIGIOP logo are registered trademarks of infinias.
infinias makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We
encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. infinias disclaims any proprietary interest in trademarks and trade names other than
its own.
infinias
9340 Priority Way West Drive
Indianapolis, IN 46240
Telephone: 866.496.5783 (toll free), email: sales@infinias.com, support@infinias.com
No part of this document may be reproduced or distributed in any form or by any means without the express
written permission of infinias. The information in this document is subject to change without notice or obligation.
© Copyright 2014, infinias. All Rights Reserved.
ii
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Table of Contents
SECTION 1
SECTION 2
SECTION 3
SECTION 4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Installing DIGIOP® Connect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.1 Installing DIGIOP Connect from a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.2 Installing DIGIOP Connect with an installation file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.1.3 Initial check for software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.4 Automatic software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1.5 Manual check for software updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Login options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2.1 Login with DIGIOP® Connect installed on a DIGIOP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2.2 Login using DIGIOP® Connect installed on a remote PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 DIGIOP® Connect Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4Logout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring DIGIOP® Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Initial server configuration (after “(local)” login). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Adding additional sources (after “(local)” login). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 Editing and deleting sources (after “(local)” login). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.4 Update sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.5 Create User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
View Video and Data Streams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.1 Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2 Video stream information and resolution controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2.1 Stream information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2.2 Resolution controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Right click pop-up menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.4 Creating Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.5 Creating Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.5.1 Edit Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.6 Viewing frame functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7 Undocking and re-docking viewing tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.1 Using PTZ camera controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.2 Using camera preset controls (PTZ cameras only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Using digital zoom camera controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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4.4 Using audio controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Searching Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1 Playback (transport) controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2 Replay search (quick video search). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3 Calendar and Thumbnails searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.3.1 Calendar search method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.2 Thumbnails search method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4 Exporting video from a search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.5 Saving images from searched video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.1 Notifications menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.1.1 Show Notifications icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
6.1.2 Assign To... icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6.1.3 In Progress icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.1.4 Complete icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.1.5 Add Comments icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.2 Notifications Event types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Data Server Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7.1 Viewing Data Server data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7.1.1 Viewing System Health statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7.1.2 Viewing graph and list data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7.1.3 Viewing cash register data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7.2 Applying Filter Queries to ASCII data streams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7.2.1 Example 1: Windows Event Log data stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
7.2.2 Example 2: Applying Filter Queries to POS data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.3 Using digital outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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SECTION 1: Introduction
SECTION 1
Introduction
DIGIOP® Connect V8.8 software is a unified dashboard for the DIGIOP® Control NVR/hDVR that beautifully displays numerous video
and from multiple sites together in single screen. It can also report the various data elements of DigiopData and System Health
data (CPU usage, HDD usage, Windows Event Log, etc.). DIGIOP® Connect allows you to have a virtual presence in all your locations
and to remotely manage your facilities, property and assets; cash and inventory; customers and employees; and processes and
operations. DIGIOP® Connect uses a tabbed design with many flexible layouts of up to 32 video and data sources per tab.
With powerful search tools like Thumbnail Search, Timeline Search, Replay Search, Digital Zoom, and Tours, DIGIOP® Connect makes
finding the video or data you need simpler than ever before. Once you’ve located that segment of video or data, save and export it
for offline use with just a click.
1.1 Installing DIGIOP® Connect
DIGIOP® Connect can be installed on Microsoft® Windows® XP Professional with SP3, Windows Vista, 7, and 8.
DIGIOP® Connect is pre-installed on pre-configured DIGIOP ELEMENTS™ severs, and is provided on the Recovery Media flash drive
with those systems. It is also provided on the Application disk DVD with the DIGIOP ELEMENTS™ software-only installation product,
and on infinias.com, Supercircuits.com, through the DIGIOP software update website (at the release of this document, the software
update URL was softwareupdates.digiop.com/hotfix/), and may be available through DIGIOP® certified dealer websites.
1.1.1 Installing DIGIOP Connect from a DVD
DIGIOP® Connect is provided on the Application disk DVD included with the DIGIOP ELEMENTS Software-only installation Package.
During the installation process, the DIGIOP® Connect installer will load Microsoft .NET Framework 4.0, if not previously installed.
1.
Insert the Application disk into a DVD drive on your computer and allow it to open automatically. If the disk does not open
automatically, open the disk in Windows Explorer, then execute the file runApplicationCD.exe.
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2.
Click the Install Software bar.
3.
In the Install Software screen, click the DIGIOP® Connect option on the left.
4.
Click the Install DIGIOP® Connect button and follow the screen prompts to install it on your computer.
DIGIOP® Connect can be installed in one of two modes: normal (default) mode, and Kiosk mode.
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——
2
Default mode: In this mode, DIGIOP® Connect can be opened and closed similar to most Windows applications.
Kiosk mode: In this mode, the application starts automatically after a Windows user logs in and runs in full-screen
mode. DIGIOP® Control users who login to Connect without the System Configure permission (see the DIGIOP®
Control V8.8 User Manual for more information) can logout of Connect, but cannot close the application or access the
Windows desktop. Users with System Configure permission can close the application and access the Windows
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SECTION 1: Introduction
desktop when they logout. To use Kiosk mode, it must be selected during the installation of DIGIOP® Connect.
Check box for
Kiosk mode
5.
After you the software is installed, the DIGIOP® Connect icon (see below) will appear on the desktop and an entry will be
added to the Windows Start Menu.
1.1.2 Installing DIGIOP Connect with an installation file
The DIGIOP® Connect installer file is provided in both an x86 version (for 32-bit operating systems), and an x64 version (for 64-bit
operating systems). Install the version appropriate for your operating system. During the installation process, the DIGIOP® Connect
installer will load Microsoft .NET Framework, if not previously installed.
1.
Find the DIGIOP® Connect installer file on the Recovery Media flash drive or web site, then copy it to your computer. The file
will appear as both of the following:
DIGIOP_Connect_x86InstallerWeb.exe (for 32-bit operating systems)
DIGIOP_Connect_x64InstallerWeb.exe (for 64-bit operating systems)
2.
Double click the installer file to begin the installation. The Setup Wizard will open. Click Next to continue.
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3.
In the Select Installation Folder window, browse to the location where you want to install Connect, then click Next.
NOTE
4.
DIGIOP® Connect can be installed in one of two modes:
Default mode: In this mode, DIGIOP® Connect can be opened and closed similar to most Windows applications.
Kiosk mode: In this mode, the application starts automatically after a Windows user logs in and runs in full-screen
mode. Users with System Admin permission can close the application and access the Windows desktop when they
logout. To use Kiosk mode, it must be selected during the installation of DIGIOP® Connect.
Check the Run DIGIOP® Connect as a kiosk if the computer will be provided as access to the system as a kiosk machine,
then click Next to continue.
Check box for
Kiosk mode
5.
4
When the Completing the DIGIOP® Connect Setup Wizard screen appears, click Finish to close the wizard.
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SECTION 1: Introduction
After you the software is installed, the DIGIOP® Connect icon (see below) will appear on the desktop and an entry will be
added to the Windows Start Menu.
1.1.3 Initial check for software updates
By default, DIGIOP® Connect will automatically check for updates after login. Updated software ensures that you have the most
recent enhancements for both the DIGIOP® Connect software and online help. The automatic update feature can be disabled (see
below).
NOTE
Installing a DIGIOP® Connect software update retains all configuration settings (including video and data source settings)
made previously. Connect software requires internet access.
To update the initial installation of DIGIOP® Connect software
1.
Launch DIGIOP® Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP® Connect login
window will open.
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2.
Click Login to start DIGIOP® Connect. (Initially, no Username and Password is required to login to DIGIOP® Connect.) If a
newer version of DIGIOP® Connect is available, follow the on-screen instructions to install it.
1.1.4 Automatic software updates
Automatic DIGIOP® Connect software updates are enabled by default. The first time this software is used, it checks newer versions
of the software, and updates itself automatically. To perform this check whenever DIGIOP® Connect is launched, skip this procedure.
To disable this feature, do the following:
1.
After logging into DIGIOP® Connect, click the icon in the upper left corner of the DIGIOP® Connect window.
2.
In the drop-down window, if the option Automatically Check for Updates is checked, click it to disable the option. The
checkbox will be replaced by an X-box icon.
NOTE
If the option to Automatically Check for Updates is disabled, it is highly recommended to manually check for updates
periodically. To manually check for updates, click the Check for Updates option in the drop-down list.
1.1.5 Manual check for software updates
You can check for software updates at any time after logging into DIGIOP® Connect. You must have access to the Internet from your
computer to perform this check. Do the following:
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SECTION 1: Introduction
1.
Log into DIGIOP® Connect using the Site “(local)”. See the Connect Login window above.
2.
Click the icon in the upper-left corner of the DIGIOP® Connect window, click Check for Updates.
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——
If your software is up to date, a pop-up window will open. Click OK to close the window.
If an update is available, a new window will open through which you can select and install the update.
1.2 Login options
Local and remote access to DIGIOP ELEMENTS™ systems provides all the privileges assigned to your username, including all Groups
and Tours you are permitted to use.
1.2.1 Login with DIGIOP® Connect installed on a DIGIOP server
DIGIOP ELEMENTS™ systems include DIGIOP® Connect. To launch DIGIOP® Connect and log into DIGIOP ELEMENTS™:
1.
Launch DIGIOP® Connect by double clicking the Connect application icon on the desktop.
2.
In the Login window, enter your Username and Password. Ensure that the Site field shows localhost, and the Customer
field shows digiop. See below.
3.
Click Login to open the DIGIOP® Connect main window.
1.2.2 Login using DIGIOP® Connect installed on a remote PC
For DIGIOP® Connect installed on a remote PC, three types of Site login options are available:
•
(local): This type of site login allows you to setup access to several DIGIOP® Video and Data servers. Connections to video
and data servers, including your username and password for each NVR/hDVR, are setup after you enter DIGIOP® Connect and
are saved on the computer you logged in with. These connections are saved on the computer you logged in with, and appear
automatically in the Systems list in the left frame during subsequent (local) logins.
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•
•
elements.digiop.com: This login option is used when infinias™ provides the hosted services for your DIGIOP® NVRs and
hDVRs. Your account will have a unique Customer name assigned by infinias™ (enter into the Customer name field), and
your connection settings,users, permissions, tours and groups setup, etc. are saved on a server at infinias. This type of login
allows you to automatically retrieve these settings from any computer you log in from, and view and manage Notification
data.
other: Use this type of login to a single DIGIOP® NVR or hDVR. When you use this option, you access both the video and data
servers of your DIGIOP® system.
Using the (local) login option
1.
Launch DIGIOP® Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP® Connect login
window will open.
2.
Open the Site drop-down menu and select (local).
3.
Click Login to open DIGIOP® Connect.
4.
Manually define the Video and Data Servers for the systems you want monitor (Configuration | Add).
Using the elements.digiop.com (DIGIOP hosted) login option
1.
Launch DIGIOP® Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP® Connect login
window will open.
2.
In the Login window, open the Site drop-down menu and select elements.digiop.com.
3.
Enter your Username and Password in the appropriate fields. Your access to a DIGIOP® NVR or hDVR provides all the privileges
assigned to your username, including all Groups and Tours you are permitted to use.
4.
In the Customer field, enter the name assigned to you by infinias™ for the NVR/hDVR(s) you want to access.
5.
Click Login to open DIGIOP® Connect.
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Using the “other” site login option
1.
Launch DIGIOP® Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP® Connect login
window will open.
2.
In the Login window, open the Site drop-down menu and select other, then overwrite it with the IP address or DNS name
of the DIGIOP® server you want to connect to.
3.
Enter your username and password for the NVR/hDVR you want to connect to. Your access to a DIGIOP® NVR or hDVR
provides all the privileges assigned to your username, including all Groups and Tours you are permitted to use.
NOTE
The URL LOCALHOST and IP address 127.0.0.1 both direct the application to the same computer you are using (local
machine).
4.
In the Customer name field, enter digiop for DIGIOP® servers.
5.
Click Login to open DIGIOP® Connect and login to the Video and Data Servers in the system.
1.3 DIGIOP® Connect Help
Help is available within the DIGIOP® Connect software window. To access the Help feature:
1.
Either click the Help icon in the upper right-hand side of the DIGIOP® Connect window, or click the DIGIOP® icon in the upper
left corner and then select View Help. The DIGIOP® Connect Help window will open.
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2.
Each item in the Contents tab can be expanded by clicking the + symbol. Clicking the - symbol collapses the content. Index
and Search methods are also available within Help.
1.4 Logout
DIGIOP® Connect provides three ways to logout:
•
•
•
Logout and return to the DIGIOP® Connect login screen (default or Kiosk mode installation): Click the DIGIOP® logo in the
upper left corner of the DIGIOP® Connect application window, then select Logout.
Logout and close DIGIOP® Connect (default installation): Click the window close icon (
)in the upper right corner of the
DIGIOP® Connect application window.
Logout and close DIGIOP® Connect (Kiosk mode installation): For users with users with System Configure permission,
click the window close icon (
)in the upper-right corner of the DIGIOP® Connect application window. For users
without System Configure permission, the window close icon does not appear; they can only logout as described above
and return to the login screen.
DIGIOP® logo
Logout to return
to the Connect
Login screen
Logout to
close Connect
10
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SECTION 2: Configuring DIGIOP® Connect
SECTION 2
Configuring DIGIOP® Connect
When DIGIOP® Connect is launched and you access your system through a “(local)” connection for the first time, a server
configuration menu is displayed. After the initial Video Server is configured, Video Servers and Data Servers can be added by
following the steps in the Adding Additional Sources section.
Source Management Tab View
2.1 Initial server configuration (after “(local)” login)
To enter a Video Server or Data Server with DIGIOP® Connect after the initial installation, perform the following steps:
1.
Launch DIGIOP® Connect by double clicking the DIGIOP® Connect icon on the desktop.
2.
Click Login.
3.
Enter the Video Server or Data Server configuration fields with the information necessary to identify your source. It may
include:
——
——
IP Address or Hostname – The IP address or the host name of the Video Server or Data Server
Username – The username that is to be used to access the Video Server or Data Server
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SECTION 2: Configuring DIGIOP® Connect
——
——
——
——
——
Password – The password associated with Username
Port – (Data Servers only). Enter the TCP/IP port number that DIGIOP® Connect will use to connect to a, DIGIOP® Data
Server. The default port number is 24752.
Time zone – Open the drop down list, then select the time zone where the Video Server or Data Server is located.
Name (optional) – The name that identifies the Video Server or Data Server within DIGIOP® Connect.
Description (optional) – Enter a description of the system or other information.
4.
Click Save. DIGIOP® Connect will connect to the Video Server or Data Server and display the Name in the left panel Systems
list.
5.
Drag objects from the video server (video channels, see below) or data server (see cover screen) into the viewing cells.
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SECTION 2: Configuring DIGIOP® Connect
2.2 Adding additional sources (after “(local)” login)
To add additional DIGIOP® video or data servers to DIGIOP® Connect:
1.
Click the Configuration tab.
2.
Click the down arrow on the Add icon, and then select one of the following options:
——
——
Data Server – Select this to add a data source from a DIGIOP® server. The DIGIOP® data elements include DigiopData
data streams and system monitoring elements such as a CPU Sensor, Windows Event Log, Memory manager, etc.
Video Server – Select this to add an NVR. It allows the viewing of individual cameras.
3.
Enter the configuration fields with the information necessary to identify your source.
4.
Click Save. DIGIOP® Connect will connect to the video or Data Server, and display the Name in the left panel Systems list.
2.3 Editing and deleting sources (after “(local)” login)
To edit a source, perform the following steps:
1.
Click the Configuration tab.
2.
Select (click to highlight) the item within the Systems or Groups lists to be edited.
3.
Click Edit.
4.
Make the necessary changes to the information in the configuration fields, and then click Save.
To delete a source, perform the following steps:
1.
Click the Configuration tab.
2.
Select (i.e., click to highlight) the item to be deleted within the Systems or Groups lists.
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SECTION 2: Configuring DIGIOP® Connect
3.
Click Delete.
4.
Click OK to confirm the deletion.
2.4 Update sources
The Refresh feature updates the DIGIOP® Connect window after changes were made to the video or data sources. For instance, if a
camera name in a Video Server to which DIGIOP® Connect is connected was changed, the new name will appear after the DIGIOP®
Connect window is refreshed. Two kinds of updates are available:
•
•
Update - Download only changes since the last Update or your DIGIOP® Connect login.
Full Refresh - Download all current data (may take several minutes).
To perform a refresh, do the following:
1.
Click the Configuration tab.
2.
Select the source to be updated within the Systems or Groups lists.
3.
Click Update (refresh) to update the system configuration.
2.5 Create User Profile
Users with System Configure privilege can create user profiles through DIGIOP® Connect. Profiles are pre-configured display setups
that appear when the user (Username) logs in or refreshes the Connect display. Any IMA NVR user can log into the IMA NVR using
Connect.
To create a profile, do the following:
1.
Log into DIGIOP® Connect with your Username and password.
2.
Setup a tab with a camera and/or data view configuration you want to assign to your username.
3.
Click the Configuration tab, then click Save Profile.
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SECTION 2: Configuring DIGIOP® Connect
4.
At the bottom of the Connect window, open the Startup Profile for user: drop-down list, then click the username you want to
assign the profile to. In the example above, username Henry was selected.
5.
Click Save to retain your profile.
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SECTION 3: View Video and Data Streams
SECTION 3
View Video and Data Streams
With DIGIOP® Connect you can view:
•
•
DIGIOP® Video Server: This represents a DVR and will allow the viewing of individual cameras.
DIGIOP® Data Server: Use this option to add a data source from a database or third party software. (Data sources may
include cash register point of sale, electronic access control, time and attendance, video analytics, or other systems.)
DIGIOP® Connect supports layouts with up to 36 frames with 32 different layouts. To view a video or data source:
1.
Click the triangle to the left of a System name to expand its list. For Video Servers, the camera list is displayed. For Data
Servers, data channels are displayed.
2.
Click the Home tab, and then click the Live icon (or open the drop down list under the Layout icon to select the layout of
camera images to be shown).
3.
Click and hold down the mouse button on an item listed in the Systems list and drag it to a viewing frame. The video or data
stream from that item will appear. Repeat with other items listed in the Systems or Groups lists that you want to see.
NOTE
16
Dragging the name of a Video Server or Data Server listed in the Systems or Groups lists to any viewing frame displays video
or data from all cameras or data items monitored by that server.
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SECTION 3: View Video and Data Streams
Video Server (AUA-Mkt) example showing three cameras on a Live tab
Data Server (4VR5YQ1) System Health items on a Live tab
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SECTION 3: View Video and Data Streams
3.1 Layout Options
You can select camera and/or data layouts that fit the specific needs of your surveillance or business intelligence objectives. Multiple
tabs can be setup, with layouts of 2 x 2 grids up to 6 x 6 grids (36 viewing frames).
To select a layout, click the Home tab, click the down arrow on the Layout icon, then click the layout pattern you prefer to use.
3.2 Video stream information and resolution controls
3.2.1 Stream information
The video stream information can be displayed by clicking on a Live view video frame to select it, then clicking the Stream
Information icon in the Media tab. A pop-up window will appear showing the Name, Brand, Model, Firmware Version etc. of the
camera.
Stream Information
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SECTION 3: View Video and Data Streams
You can also open the Stream information popup window by right clicking on a video stream, then selecting the Stream
Information option in the pop-up window. (See below.)
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SECTION 3: View Video and Data Streams
3.2.2 Resolution controls
For dual-stream IP cameras, you can switch between the high-resolution stream and low resolution stream in two ways:
1.
By selecting the video stream frame, then clicking the Full - Low Stream toggle icon on the Media tab.
Full - Low Stream toggle
| - - - - - For stream selected - - - - - |
2.
Resolution
| - For all streams - |
By clicking the Resolution icon in the Application section of the Media tab. Clicking this icon offers the option to select
either Low or Full stream resolution for all supported dual-stream IP cameras shown in Connect.
3.3 Right click pop-up menu
The Right click pop-up menu provides quick access to common video and data stream options such as Search, Save Image (capture),
Stream information, etc. for the stream selected. This menu is opened by right clicking anywhere within the stream. Only the
options applicable to the stream are enabled (bold text). This feature is used with Live view and Search streams for video and data.
In the example below, the user right clicked on the lower live view screen (indicated by the orange border).
Screen selected
(orange border)
Pop-up menu options include:
•
20
Search: Opens the Search tab for the selected stream. This is equivalent to selecting the stream, clicking the Home tab,
then clicking the Search icon.
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SECTION 3: View Video and Data Streams
•
•
•
•
•
•
•
•
•
•
Reply: Opens a submenu where you must select either 1, 2, 5, or 15 minutes to replay, then opens a Search tab and replays
the previous 1, 2, 5, or 15 minutes shown in the stream.
Clear Selected: Closes the stream displayed in the viewing pane.
Save Image: Captures the current image in the stream, then opens a Save Image menu where you can name the image
and select the location where it is saved.
Filter Query: Used for data streams. Enables you to search the selected for data recorded in the stream based on an easy
to construct logical filter. The result is shown in the viewing frame. For information on constructing a filter query, see “7.2
Applying Filter Queries to ASCII data streams” on page 47.
Maintain Aspect Ratio: For video images that appear stretched to fill the viewing pane, returns the image to the aspect
ratio as configured for the stream.
Enable (or Disable) Digital Zoom: Enables (disables) digitally zooming in or out of the image using the mouse wheel.
Full (or Low): Changes the stream to high (low) resolution.
Stream Information: For video streams, opens a pop-up window showing the configuration of the stream including the
camera, network and stream resolution and compression data.
Un-Mute (or Mute): For video streams with audio, disables (enables) sound.
Export: For use in a search tab screen. Opens a submenu where you can select a section of video to export near the position
of the playback marker. You can select either Entire Timeline, +/- 15 seconds, +/- 1 minute, Next 15 Seconds, Next 1 Minute,
or Next 5 Minutes.
3.4 Creating Groups
Camera images in DIGIOP® Connect can be saved as a group. The name given to a group is displayed in the Groups list. Like a
system, a group can be displayed at any time. Groups can be deleted in DIGIOP® Control.
To save displayed camera images as a group name, do the following:
1.
Select a layout option for the group.
2.
Drag video and/or data sources into the viewing frames to form the group.
3.
Click the Configuration tab, and then click the Save Group icon.
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SECTION 3: View Video and Data Streams
4.
22
Enter a name in the Group Name field, then click Save. The group name will appear in the Groups list. To see the cameras in
the list, click the Groups title bar, then click the triangle to the left of the group name you created.
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SECTION 3: View Video and Data Streams
To view the items in a group, do the following:
1.
Click the Home tab, and then click the Live icon (or open the drop down list under the Layout icon to select the layout of
camera images to be shown).
2.
Click and hold down the mouse button on an item listed in the Groups list and drag it to a viewing frame. The video or data
stream from that item will appear. Repeat with other items listed in the Systems or Groups lists that you want to see.
3.5 Creating Tour
Individual camera video streams, Groups and Systems can be viewed sequentially in DIGIOP® Connect by constructing a Tour. In the
Tour, each individual camera, Group, or System is assigned a dwell time and a position in the order of items that are included. The
tour can be played, paused, manually stepped back to the previous image(s) shown or stepped forward to the next images.
Tours created or edited in DIGIOP ELEMENTS™ appear in DIGIOP® Connect.
To construct a tour, do the following:
1.
Select the Configuration tab, then click the New Tour icon.
2.
In the blank space below the Tours bar to “add a new tour.”
3.
In the Tour Editor tab:
a.
In the Name field, enter a name for your tour. In the example below, the tour is named “Indy Tour”.
b.
Drag individual cameras or data sources, systems, or groups from the left frame into the Items box. In the example
above, the following were added:
- The system: “2011 Industrial Rd.”
- The group: “2011 Ind.”
- The three individual cameras listed under the system “2011 Industrial Rd.”
c.
For each item added to the tour, click the down arrow on the right of the entry to open dwell time selection window,
then click the dwell you want to assign to the item in the tour.
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SECTION 3: View Video and Data Streams
d.
4.
Click Save to save your tour.
To run the tour, drag the tour name (“Indy Tour” here) to an unassigned pane in the viewing frame. Click the tour play control
buttons in the upper-left corner to “Step Back”, “Pause”, resume “Play”, and “Step Forward”.
Tour
play
controls
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SECTION 3: View Video and Data Streams
3.5.1 Edit Tour
To edit a tour:
1.
Close the tour if it is running.
2.
Click the Configuration tab at the top of the window.
3.
In the Tours list, click the tour entry you want to edit.
4.
Click the Edit icon in the Configuration tab.
5.
In the Tour Editor tab, click the item entry you want to change to highlight it.
——
——
——
6.
To change the dwell time, click the down arrow on the right of the item bar, then select the new dwell time for that
item.
To change the order of the items in the display, click the item to highlight it, then click the up and/or down buttons to
the right of the Items list to reposition it in the list order.
To delete an item, click the item to highlight it, then click the “X” button to the right of the Items list.
Click Save to save the changes you made to the tour.
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SECTION 3: View Video and Data Streams
3.6 Viewing frame functions
Video from individual cameras or data can be:
•
•
•
•
double-clicked within the viewing frame to toggle to and from a single-pane view
selected (highlighted) in the Systems or Groups lists and viewed as live video or data
played back (simultaneously affects all displayed video panes) in increments of 1, 2, 5, or 15 minutes of recorded video or
data
searched
Viewing frames can be selected (i.e., highlighted, by a orange border) by mouse click and:
•
•
•
•
displayed as Full Screen (type the ESC key to revert back)
viewed in a variety of viewing layouts (up to 32 camera images on a single tab)
cleared: click the Home tab, then click Clear Selected to close the selection in the frame
closed (which will remove the camera images as well as the viewing tab)
3.7 Undocking and re-docking viewing tabs
Any selected tab can be undocked from the DIGIOP® Connect software panel. This feature allows the undocked tab to be moved
freely on the desktop while simultaneously viewing other tabs still attached to the software panel. See below. The undocked tab
can be re-attached (docked) with a single mouse click.
This feature allows for full multi-monitor support. For instance, it can be setup so that one tab can be showing live video from a
camera, while another tab can be used for searching recorded video.
To release a viewing pane tab so that it is unattached from the DIGIOP® Connect software panel, perform the following steps:
1.
Make sure the viewing tab to be released from the software window is active in the viewing area.
NOTE
2.
26
The undock feature affects all frames being displayed in the tab.
Either click the Undock tab icon, or click and hold the tab and drag it from the software window.
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SECTION 3: View Video and Data Streams
Drag the viewing tab to make a separate window
3.
To re-attach the viewing tab to the DIGIOP® Connect software window, click the Dock tab icon.
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SECTION 4: Camera Controls
SECTION 4
Camera Controls
Camera controls are included in the Media tab menu. The controls enabled for a camera are dependent on the features of the
camera selected.
NOTE
The PTZ (Pan, Tilt, and Zoom) controls are only active when the camera selected is a PTZ camera.
PTZ position controls
Zoom In/Out
Iris Open/close
Focus
Near/Far
PTZ Preset
controls
Enable Digital Zoom
Stream Info Audio Mute Control
Maintain Aspect Ratio
Resolution
Media controls
4.1 Using PTZ camera controls
PTZ camera controls become active when the Media tab is selected and the camera selected is a PTZ camera.
The PTZ camera controls are:
•
•
•
•
•
•
•
•
28
PTZ position controls (positioning arrows) – A mouse click on an arrow moves a PTZ camera in the direction of the arrow.
Zoom In – Each mouse click on this control increases the magnification of the camera (which enlarges the view of an object
for more detail) until the maximum focal length of the camera is reached.
Zoom Out – Each mouse click on this control decreases the magnification of the camera until the minimum focal length of
the camera is reached.
Focus Near – Each mouse click on this control enhances the sharpness of objects that are close by.
Focus Far – Each mouse click on this control enhances the sharpness of objects that are far away.
Open Iris – Each mouse click on this control increases the camera iris (aperture), allowing more light to pass through the
lens. This makes the picture brighter.
Close Iris – Each mouse click on this control decreases the camera iris, reducing the amount of light passing through the
lens. This makes the picture darker.
Preset Controls – These controls are used to aim a PTZ camera at a predesignated target. Refer to Using camera preset
controls (PTZ only) for more information.
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SECTION 4: Camera Controls
4.2 Using camera preset controls (PTZ cameras only)
The Preset Controls allow you to setup a PTZ camera to quickly move to preset target. Each target position is assigned a number.
When the camera is selected and the number is “Called”, it quickly moves to that target.
•
•
Set – Click to assign a number to the position currently being used by the camera.
Call – Click to move the camera to the pre-designated position.
To assign a preset number to a camera position:
1.
Use the PTZ position controls to aim the camera at a target.
2.
Click the number to assign to the camera position.
3.
Click Set to assign the set position to the number.
4.
Repeat Steps 1-3 above for each additional camera.
To Call the camera to a preset position:
1.
Select the camera viewing frame.
2.
Click the number assigned to the camera position you want see. The number will appear in the blank box.
3.
Click Call.
4.3 Using digital zoom camera controls
The controls listed below will work with all digital video cameras (including PTZ cameras).
The right half of the Media toolbar includes two sections: Selected Window and Application. Clicking an icon in the Selected
Window section applies the tool to the viewing frame that is selected (framed with an orange border). Tools in the Application
section apply to all viewing frames.
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SECTION 4: Camera Controls
Enable Digital Zoom
Maintain Aspect Ratio
The digital zoom video camera controls are:
•
•
Maintain Aspect ratio – Click this control to toggle between the original width and height of the video (whatever the
camera is set to), and the width and height of the viewing pane. The video will assume the size (ratio of the width and
height) of the viewing pane.
Enable Digital Zoom – To use this feature, select the camera pane, click the Enable Digital Zoom icon in the Media
menu (see above), then use the “+” and “-” keys on the keyboard or the mouse wheel to zoom in and out.
4.4 Using audio controls
The right half of the Media toolbar includes two sections: Selected Window and Application. Clicking an icon in the Selected
Window section applies the tool to the viewing frame that is selected (framed with an orange border). Tools in the Application
section apply to all viewing frames.
Audio Mute Control
Application controls
The Volume controls are available for the selected viewing frame (Selected Window) and for the all viewing frames (Application).
These controls include:
•
•
30
Mute – Clicking this control mutes the sound from the camera selected.
Un-mute Selected Audio – Clicking this control enables the sound from the selected camera to be heard. The volume
controls of the computer and of the DIGIOP® Connect software can be used to increase or decrease the volume level.
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SECTION 5: Searching Recorded Video
SECTION 5
Searching Recorded Video
Connect provides different methods for finding recorded video. These methods include:
•
•
•
Replay Search (Quick Video Search)
Calendar Search
Thumbnails Search
Use Replay Search find recorded live video for events that occurred within the previous 15 minutes. For older events, the Calendar
and Thumbnail searching features provide a precise way to find recorded video. Regardless of the type of search used, a user can
switch from recorded video to live video by clicking a viewing tab. Also, live video and recorded video can be viewed concurrently
through use of the Undock feature.
NOTE
Multiple recordings can be searched simultaneously by using the Layout icon and selecting a view where several camera
images are displayed within a viewing tab.
NOTE
During a Search, camera(s) selected in the Systems or Groups lists are displayed above the Timeline. All cameras displaying
images are selected during a search.
5.1 Playback (transport) controls
Video playback controls are displayed whenever the Replay or the Search icon is clicked, or when the Replay or Search viewing tabs
are active. The playback controls for video searching include:
•
•
•
•
Pause – Pauses the video being played.
Play – Starts playing the video from the point where the scrub bar is located on the Timeline.
Step Forward – Advances the search playback one frame at a time.
Fast Forward – Increments the speed of video play each time it is clicked. Increments are 2x, 4x, 8x, 16x, 32x, 64x, and
128x.
5.2 Replay search (quick video search)
Replay search allows a user to search for and replay video in the previous 15 minutes. To use Replay search, do the following:
1.
Select the Live viewing tab with the cameras you want to use for the Replay search.
NOTE
It does not matter if a camera frame is selected (highlighted). Replay affects all of the camera images being displayed.
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SECTION 5: Searching Recorded Video
2.
With the Home tab selected, click the down arrow on the Replay icon to replay 1, 2, 5, or 15 minutes of recorded video.
3.
Use the recorded video transport controls to pause, play, step forward or fast forward playback.
5.3 Calendar and Thumbnails searching
The Calendar and the Thumbnails searching methods allow a user to search recorded video in increments that can be set as seconds,
minutes, hours, days, or months.
To implement one of these search methods, do the following:
1.
Select the camera that you want to search from the Systems or Groups list.
2.
Click the Home tab, and then click the Search icon. A window similar to that shown below will be displayed.
Searching video
32
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SECTION 5: Searching Recorded Video
3.
Click either the Calendar or Thumbnails tab. These tabs are located beneath the timeline.
4.
Use the video transport controls to review the video segments.
For details on using either search method, refer to the Calendar search method and Thumbnails search method sections
below.
NOTE
Use the Calendar view first to establish the time range of video to be searched. The Thumbnails view is another way to view
the video once the time range is determined. The Timeline is used to mark the time frame of the event until the exact time
and video of the event or detail is found.
5.3.1 Calendar search method
Calendar video search allows you to search video by date, time, and duration with the use of a timeline.
Duration Length
Start Field
Increment
Calendar Icon
Collapse or Expand Timeline
Timeline Zoom In/Out
History
Calendar search method
Use the following guidelines to configure the time range of the search:
•
•
•
•
In the Start field, click the date entry or click the calendar icon to open a calendar window. Click the start date in the calendar,
and then click the calendar icon again to close the calendar window.
Clicking and holding the mouse pointer on the characters in the month, day, year, hour, minute, or second fields produces a
selector cursor. Sliding the cursor upwards or downwards increments or decrements the value in that field.
Use the Duration drop down list, select a time increment: seconds, minutes, hours, days, or months.
Edit a duration number (length) in the Duration field.
After the time range is established, the timeline can be used to refine the search. The Start field can be collapsed (hidden) or
expanded (shown) by clicking icon in the lower right corner.
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SECTION 5: Searching Recorded Video
5.3.2 Thumbnails search method
Thumbnails search method presents 10 thumbnails of video frames, spaced across a defined time range, to help locate a detail or
event of interest.
Thumbnails search method
Use the following guidelines to perform a Thumbnails search:
•
•
•
Clicking the small right or left arrows at either end of the thumbnails bar shifts the thumbnails left (forward in time) or
right (back in time) within the time range of the video frames being searched. This also affects the timeline, increasing or
decreasing the range of time shown.
Clicking on a thumbnail moves the playback time pointer to the thumbnail’s point in time.
Resting the cursor on a thumbnail expands the image.
Highlighted thumbnail range
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SECTION 5: Searching Recorded Video
NOTE
•
A slider bar, for adjusting the timeline view forward or backward, may be visible directly under the thumbnails depending on
the time range of the video selected.
Placing the cursor on a thumbnail and holding the cursor there for about one second will enlarge the view of that thumbnail.
The time and date of the video frame is also displayed in the enlarged view. If the cursor is not moved from the thumbnail,
the enlarged view stays open for 15 seconds.
TIMELINE USAGE (CALENDAR AND THUMBNAILS)
The Timeline tool is a graphical representation of a defined time range of recorded video frames. It is used within the Calendar and
Thumbnail Search tabs. Since recorded video frames are equal to a set amount of time, observing video within a timeline helps a
user determine the exact time that an event or detail occurred.
Timeline Tool
Use the following guidelines to use the Timeline tool for searching video:
•
Scrub Bar – Scrub Bar allows a user to navigate across a range of recorded video.
NOTE
•
If multiple recordings (cameras, viewing panes) are simultaneously being searched, all of the viewing panes will show the
result of the scrub when the scrub bar is released.
Use the mouse cursor to drag the scrub bar back and forth along the timeline to move forward or backward within the time
range of the video being searched.
Dragging the scrub bar
•
•
Increasing or decreasing the range of the timeline determines how many frames of video are used within the time grid.
The time range can lengthened or decreased by dragging the handles at each end of the timeline. When using this feature,
the handle is highlighted and the cursor changes to an increase/decrease cursor.
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SECTION 5: Searching Recorded Video
Handle
Cursor
Time range increase/decrease
•
•
Use the mouse to drag the timeline back and forth to adjust the start and end times of the video being searched.
The Timeline Zoom In or Timeline Zoom Out buttons are used to expand (stretch) or contract (shrink) the timeline displayed.
One click on either button changes the compression by 50%.
Timeline Zoom In/Out
Narrowing the Search to an Event
•
36
A record of each action taken during a search is recorded in a Timeline History. Each record includes the time the action was
taken and the time range of the video searched. This feature allows you to quickly return to a point of interest during a search
by clicking on the record. Click the History toggle button to display the record list; click it again to close it. Clicking the arrows
on either side of the toggle button moves forwards or backwards within the time ranges in the history.
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SECTION 5: Searching Recorded Video
Example Timeline History
•
The Timeline History is saved until the Search (tab) is closed, or until the top or bottom end-point of the history is highlighted
and another action is taken on the timeline.
5.4 Exporting video from a search
The range of video selected during a search can be exported to a drive connected to the computer using DIGIOP® Connect. This is
useful, for example, if the video needs to be given to police or other authorities. A viewer can be exported with the video.
To Export video:
1.
Establish the time range of the video to be exported. Refer to the Calendar and Thumbnails Searching.
2.
Click either the top half of the Export icon (default for exporting the entire timeline range), or click on the bottom half of the
Export icon and select one of the options.
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SECTION 5: Searching Recorded Video
Selecting video range for export
3.
After the time range of the video is selected, an Export menu is displayed below the camera frames. Click Browse to select
the destination (Export Path) where the video will be sent, and select the file format from the drop-down list. The Export
button becomes active when the export path is established.
Export menu
4.
If you want to include a video viewer with the video clip being exported, check the Include Viewer box.
5.
Click Export. An Export Progress tab will appear.
6.
When the Export process is complete, the Export Progress tab will close.
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5.5 Saving images from searched video
A video image (one frame of video) within a search can be saved as a JPG (.jpg) file to your computer or to another drive connected
to the computer. Images from Replay Search, Calendar Search, and Thumbnails Search can be captured and saved. To capture and
save a video image:
1.
Find the image to be saved.
2.
Click the Save Image icon. This will capture the image, and the Save Image window will open.
3.
Browse to select the destination where the captured image will be sent.
4.
Enter a name for the file.
5.
Click Save.
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SECTION 6: Notifications
SECTION 6
Notifications
Notifications are configured by a system administrator in DIGIOP® Control and displayed when using DIGIOP® Connect. Notifications
can be established to alert users about various events occurring in the system, such as video loss, system offline, and system not
recording. Notifications events can be assigned to users (Assign To...) and removed from the list, and users can change the status
(In Progress) of the event and enter a comment about it. The Notifications feature follows existing rules for permissions in DIGIOP®
Control.
The DIGIOP ELEMENTS™ Notification feature is available to systems hosted remotely by DIGIOP®. To configure notifications for your
hosted system, login to elements.digiop.com and enter your credentials including customer name.
6.1 Notifications menu
The Notifications menu appears in DIGIOP® Connect after logging into your system(s) through the site elements.digiop.com.
Notifications
Show
Notifications
Icon
The Notifications menu includes 5 icons:
•
•
•
•
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Show Notifications: For opening the Notifications tab.
Assign To... : For assigning a notification to a system user. Only a system administrator can use this feature.
In Progress: For flagging a notification for which action is being taken. Only a system administrator or the user Assigned
To.. the event can use this feature.
Complete: For removing a notification from the list. Only a system administrator can use this feature.
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SECTION 6: Notifications
•
Add Comment: For including a comment (Description) with the notification entry. Only a system administrator or the user
Assigned To.. the event can use this feature.
6.1.1 Show Notifications icon
Open the Notifications menu, then click the Show Notifications icon to open the Notifications tab. The Show Notifications icon is
red when notifications are present. Otherwise, it is gray.
Date Time sort icon
Click to close tab
Live video frame
Show Notifications icon
Initially, the notification entries listed are sorted by time, with the newest at the top. In the Notifications tab, you can:
•
•
•
•
•
Reverse the list order by clicking the Date Time sort icon (q or p).
Scroll through the list of notifications by placing your mouse cursor in the list, then rolling the mouse wheel to scroll up or
down, or by using the scroll bar on the right.
Rearrange the columns by dragging the column header label to another position in the header.
Expand or contract the width of a column by dragging the column boarder (near the column label) left or right.
Close the Notifications tab by clicking the red r on the tab label.
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SECTION 6: Notifications
Select a notification by clicking on it. When a notification is selected, it is highlighted, and it can be Assigned To... a user, change
state (to In Progress), include a comment (Add Comment), or deleted (Complete). If the notification event is for a camera, and
live video from the camera is available, it will appear in the frame above the notification list.
6.1.2 Assign To... icon
To assign a notification to a user, click the notification you want to assign (highlights the notification), click the Assign To... icon,
then scroll down the list and click the user in the drop-down list. If a notification is for a camera event and the camera video is
available, it will appear in the window above the notifications list.
A notifications list with assigned users is shown below. Note that the State flag reflects an assigned status.
Assigned To..
State flag
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SECTION 6: Notifications
6.1.3 In Progress icon
The In Progress icon enables you to apply an In Progress State flag to a notification. To assign the flag, click the notification you
want to flag, then click the In Progress icon. The State icon of the notification will change to the In Progress State icon.
In Progress
State flag
6.1.4 Complete icon
To remove a notification entry from the list, click on the notification you want to remove (to highlight it), then click the Complete
icon.
6.1.5 Add Comments icon
You can change the entry in the Description column for a notification by:
•
•
•
•
Click the notification you want to comment.
Click the Add Comments icon.
In the Description entry field that opens, type the comment.
Press Enter.
A notifications list with comments is shown below.
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SECTION 6: Notifications
6.2 Notifications Event types
The DIGIOP ELEMENTS™ V8.8 release supports the following types of Notification Events:
•
•
•
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Not Recording: The server stopped recording to the database. This event is reported when it occurs, and once per hour
during a sustained outage.
System Offline: The system does not respond to a ping command. This event is reported when it occurs, and once per day
during a sustained outage.
Video Loss: No video signal was received by the DVR. This event is reported when it occurs, and once per hour during a
sustained outage.
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SECTION 7: Data Server Features
SECTION 7
Data Server Features
DIGIOP® Connect can display data streams from POS systems and other sources, and System Health data elements from the
DIGIOP® Control. The System Health elements includes System the Windows Event Log, CPU activity sensor, Process sensor, hard
drive and hard drive free/used space sensor, memory sensor, etc., that are useful in monitoring the state of the system hardware.
DIGIOP® Connect will also search streams of ASCII data, such as the Windows Event Log, for specific types of entries, or entries with
specific messages (character strings).
7.1 Viewing Data Server data
Viewing Data Server data in DIGIOP® Connect can appear in several different ways, depending on the device you are viewing data
from. For instance, some devices such as cash registers can display the volume of data or the actual data; the system server can
display “health data” such as CPU and Memory usage, Video Storage counts, drive usage statistics, etc. Also, some data devices
allow the Connect user to activate and deactivate digital outputs from those devices for a variety of purposes, such as unlocking
doors. Some examples are shown below.
7.1.1 Viewing System Health statistics
To view the statistics DIGIOP ELEMENTS™ automatically accumulates on the server system, open the DIGIOP ELEMENTS™ Data server
device, then drag the System Health entry into a viewing pane. A display similar to that shown below will appear.
You can also drag individual items into a viewing pane.
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SECTION 7: Data Server Features
7.1.2 Viewing graph and list data
Most data can be viewed as a bar graph that shows counts of ASCII messages received, or the actual data in readable format.
Show Item Details icon
Click the Show Item Details icon to switch between the bar chart and data received in readable format:
7.1.3 Viewing cash register data
Cash register data can be viewed as a bar graph that shows counts of ASCII data parcels received, or you can view the actual data in
readable format.
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Show Item Details icon
Click the Show Item Details icon to switch between the bar chart and data received in readable format:
7.2 Applying Filter Queries to ASCII data streams
DIGIOP® Connect Filter Query is a special feature for use with ASCII data streams such as the Windows Event Log or other System
Health data elements. The Filter Queries are easy to construct logical (Boolean) expression search filters to detect and extract
specific information from the data. A complete set of Boolean operators (=, <>, >, >=, <, <=, contains, does not contain) are
provided. You can also create multiple logical Boolean expressions and AND or OR them together to create more specific filters.
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SECTION 7: Data Server Features
7.2.1 Example 1: Windows Event Log data stream
The following example shows how to search a Windows Event Log stream for messages that indicate an Warning message.
1.
Open the Windows Event Log data element into a viewing pane.
Note that this data stream does not include a graphic characterization. Therefore, the Show Item Details icon is not preset.
2.
Select the Home tab, then click the Search icon, then click on the data element title bar to select it. When selected, the data
will be surrounded by an orange border (see below) and the Filter Query option will appear at the bottom of the frame.
Orange border (selected)
Filter Query option
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SECTION 7: Data Server Features
3.
Adjust the timeline using the search field controls (Start and Duration) to define the time span over which you want to
search for specific data.
4.
Click the Filter Query tab in the search controls section to select it, then click the phrase Add new filters to fine tune
query results.
5.
Click the Category drop down list and select Event Log, then select EventLog Event, then select EntryType. See below.
6.
In the image below, notice that the field to the left of the operator now contains EntryType. Open the drop down list in the
field to the right of the operator, then select Warning (for this example). The data in the Windows Event Log display will
immediately show the result of the query.
Logical Operator
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SECTION 7: Data Server Features
The example above has only one result. However, for some queries, you can AND or OR additional conditions to your filter by
clicking the + button under the Filters.
For filters that search for specific or ranges of values, open the operator drop down list and select the value you want to use.
For instance, you can search the Processor Sensor for values above a specific level of usage.
NOTE
Greater then (>) operator
7.
To save the filtered data, click the Export icon at the top of the window to open the Export save parameters menu.
8.
In the export menu, browse to select the location where the file will be saved, then open the Data Format drop-down
list to select the file type. Click the Export button to the right to perform the export. If you saved the file in XML format,
Connect will also save links to Viewer and a .bat file to open the file in Viewer.
7.2.2 Example 2: Applying Filter Queries to POS data
DIGIOP® Connect Filter Query is a special feature for use with Point of Sale (POS) ASCII data that allows you to create Boolean
expression search filters to extract specific information from the data. The following example shows how to search the data stream
for all transaction totals over $200.00. Use this approach to search similar data streams for specific content. To setup this filter and
export the data, do the following:
1.
Drag the Register 1 data device into a viewing pane (see above).
2.
Click the Show Item Details icon to display the readable data.
3.
Select the Home tab, then click the Search icon. DIGIOP® Control will open the Search tab and Search viewing pane.
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SECTION 7: Data Server Features
4.
Adjust the timeline using the search field controls (Start and Duration) to define the time span over which you want to
search for specific data.
5.
Click the Cash Register tab in the search controls section (at the bottom of the pane, then click the Advanced button on
the right.
Advanced
button
6.
In the Filters section, click the line Add new filters to fine tune query results.
7.
In the Filters section, open the drop-down list in the Item ID field and select the following:
Cash Register u Cash register transaction item u Item total.
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SECTION 7: Data Server Features
8.
In the operator field, open the drop-down list and select the “>” (greater than) symbol.
Greater then (>) operator
9.
In the data field, enter 200.00. Click the “+” icon to add additional filter criteria. All filter criterion you define will “anded”
together to produce a single filter applied to the data recorded during in the time span.
Notice that the data shown above was sorted by the filter and the timeline reflects when data that resulting from the filter
occurred.
10. To save the filtered data, click the Export icon at the top of the window to open the Export save parameters menu.
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SECTION 7: Data Server Features
11. In the export menu, browse to select the location where the file will be saved, then open the Data Format drop-down
list to select the file type. Click the Export button to the right to perform the export. If you saved the file in XML format,
Connect will also save links to Viewer and a .bat file to open the file in Viewer. For more information about Viewer, refer to
the DIGIOP® Control V8.8 User Manual.
7.3 Using digital outputs
Some data devices compatible with DIGIOP ELEMENTS™, such as the infinias™ Intelli-M Access server, can include digital outputs
used to control many other devices such as door locks, garage doors, etc. In the example is shown below, click the Lock / Unlock
or Activate / Deactivate icons to change the status of the device. The camera associated with the lock icons is a view of the space
outside of the door.
Status
Click to Unlock / Lock
Click to Activate / Deactivate
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