Pura | QCRO4V-50 | Specifications | Pura QCRO4V-50 Specifications

Installation, Operation & Service Instructions with Part List
Quick Change Reverse Osmosis Drinking Water System
Models: QCRO4V-50
QCRO4V-50-PL
QCRO4V-75
QCRO4V-75-PL
www.pura.com
QCRO4V-50 system certified by WQA to NSF/ANSI 58 and
CSA B483.1 for the reduction of the following substances,
as verified and substantiated by test data: Arsenic V,
Barium, Cadmium, Chromium III and VI, Copper, Fluoride,
Lead, Radium 226/228, Selenium, TDS and Turbidity.
Attention PURA Customer:
This system is intended for use on potable water supplies or disinfected water containing cysts. Do not use where water
is microbiologically unsafe or with water of unknown quality. If bacterial contamination is present, a recognized method
of water disinfection is required.
Check with your public works department for applicable local plumbing and sanitation codes. Follow your local codes if
they differ from the standards used in this manual.
The PURA Quick Change Drinking Water System contains a replaceable reverse osmosis membrane filter which is critical
for the effective reduction of Total Dissolved Solids. The filtered water should be tested periodically to verify that the
system is performing properly.
Safe Practices
Throughout this manual there are paragraphs set off by special headings.
Note: Note is used to emphasize installation, operation or maintenance information which is important, but does not
present any hazard. Example:
Note: The nipple must extend no more than 1 inch above the cover plate.
Caution!: Caution is used when failure to follow directions could result in damage to equipment or property. Example:
Caution! Disassembly while under water pressure can result in flooding.
Warning!: Warning is used to indicate a hazard which could cause injury or death if ignored. Example:
Warning! Electrical shock hazard! Unplug the unit before removing the timer mechanism or cover plates!
Serial Number
The serial number is located on the rear of the R.O. manifold housing. Record this number on the warranty page located
at the end of this manual.
Note: Do not remove or destroy the serial number. It must be referenced on requests for warranty repair or replacement.
Serial Number Label
R - MM-DD-YY-XXXXXX
Data
Plate
Label Containing
Model #
Date of
manufacture
Serial
Code
This publication is based on information available when approved for printing. Continuing design refinement could cause
changes that may not be included in this publication.
Warning! If incorrectly installed, operated or maintained, this product can cause severe injury. Those who
install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should
read the entire manual before attempting to install, operate or maintain this product.
Installation, Operation & Service Instructions with Part List
Quick Change Reverse Osmosis Drinking Water System
Table of ContentsPage
Specifications and Performance Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Suggested Installation Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview of the PURA Quick Change RO System’s Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation
Step 1 Select Component Installation Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 2 Faucet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step 3 Install Adapter Valve on Water Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Step 4 Connect System Drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Step 5 Install Reservoir Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Step 6 Install Filter System Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 7 Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Performance and Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing an RO to Service Other Water Using Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Service and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sanitation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Parts Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1
QCRO4V-50 system certified by WQA to NSF/ANSI 58 and
CSA B483.1 for the reduction of the following substances,
as verified and substantiated by test data: Arsenic V,
Barium, Cadmium, Chromium III and VI, Copper, Fluoride,
Lead, Radium 226/228, Selenium, TDS and Turbidity.
Specifications and Performance Data Sheet
Model #
Part #
QCRO4V-50
1340302-60
QCRO4V-50-PL
1340302-60-PL
QCRO4V-75
1340303-60
QCRO4V-75-PL
1340303-60-PL
Stage 1
Stage 2
Stage 3
Stage 4
Storage Tank
Faucet
Metal Tank - 3.2 Gallons
Sediment Filter
Activated Carbon
Filter
Reverse Osmosis
Membrane
Activated Carbon
Filter
Plastic Tank - 3.8 Gallons
Metal Tank - 3.2 Gallons
Chrome - AirGap
or Standard
Plastic Tank - 3.8 Gallons
Daily Production Rate* L/day (G/day)����� 76.8 (20.3)
Efficiency Rating**%����������������������������������� 12%
Recovery Rating***������������������������������������� 21%
Average Reduction**** % ������������������������� 85%
Typical System Flow Sequence����������������� Sediment Filter  Activated Carbon Prefilter  Reverse Osmosis Membrane 
Storage Tank  Activated Carbon Postfilter  Dispensing Faucet
Sediment Filter (Stage 1). . . . . . . ������������� 5 Micron
Activated Carbon Prefilter (Stage 2) ������� Carbon Block 5 Micron
Reverse Osmosis Membrane (Stage 3)��� Thin Film Composite
Polishing Filter (Stage 4)����������������������������� Granular Activated Carbon or Carbon Block
Specialty Cartridges Available����������������� ph Booster; “Scaleless” Scale Reduction
Production Rate1 ��������������������������������������� QCRO4-50
36.5 gpd (138 L/day)
QCRO4-75 55 gpd (284 L/day)
2
Ratio of Product to Flush Flow ����������������� Standard Applications 1:3 - 1:5
Storage Capacity��������������������������������������� Metal – Capacity 3.2 Gallon (12 Liters)
Plastic - Capacity 3.8 Gallons (14.36 Liters)
1 Rating at 50 psi, 77°F, 750 mg/L TDS influent, without storage tank.
2 May vary with pressure.
*The daily production rate is the volume of product water produced by the system per day and is determined by testing in accordance with the procedure outlined in NSF/ANSI Standard 58.
**System’s Efficiency rating as verified by testing in accordance with NSF/ANSI standard 58. Efficiency rating means the percentage of the influent water to the system that is available to the user as reverse
osmosis treated water under operating conditions that approximate typical daily usage.
***System’s Recovery rating as verified by testing in accordance with NSF/ANSI Standard 58. System’s Recovery rating means the percentage of the influent water to the membrane portion of the system that is
available to the user as reverse osmosis treated water when the system is operated without a storage tank or when the storage tank is bypassed.
**** Minimum TDS reduction per NSF/ANSI 58 is 187 mg/L. Influent TDS is 750 mg/L.
2
Dimensions
Product Water Storage Tanks
15.8”
4.7”
14.3”
2.0”
19.8"
13.7"
13.1”
13.7"
9.2"
2.5”
Notes
Recommended Influent Water Characteristic
Pressure
1. A booster is strongly recommended to improve the reduction of
TDS. Higher pressures will help maintain the membrane’s maximum
rejection performance.
40 - 100 psi
Temperature
40 - 77 ºF
Total Dissolved Solids (TDS)1
0 - 2500 ppm (0 - 2500 mg/L)
pH
5 - 10
Chlorine2
0 - 3 ppm (0 - 3 mg/L)
Chloramine
0 - 3 ppm (0 - 3 mg/L)
Turbidity
0 - 10 NTU
Hardness3
0 - 10 gpg
Iron
0 - 1 ppm (0 - 1 mg/L)
Bacterial Quality
Potable
2. The reverse osmosis membrane used in these systems may be
damaged by chlorine. These systems include activated carbon filters
which protect the membranes by reducing chlorine. Influent chlorine
should not exceed 3 mg/L.
3. A softener is strongly recommended for water over 10 gpg hard.
Installing a system without a softener on water with hardness higher
than 10 gpg will reduce the life of the membrane.
4. Additional information on factors that affect RO performance can be
found in the “Performance & Technical Information” section.
Table 1
3
Filter Cartridge Specifications
Part #
Purpose
Micron
Rating
Sediment Filter
41407001
Sediment Reduction
Carbon Block
Filter
41407002
Carbon Block
Filter - 50 Micron
Working
Temperature
Working
Range
Pressure Range
Rated
Life*
STAGE
207-689 kPa
(30-100 psi)
6 Months
1
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 Months
2
or 4
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 Months
2
2000 gallons
(7570 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 to 12
Months
4
–
750 gallons
(2835 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 to 12
Months
4
Ultra Fine Filtration
0.2
2000 gallons
(7570 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
12 Months
3
41407009
Chlorine Taste and Odor,
Particulate Reduction
1
750 gallons
(2835 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 to 12
Months
2
or 4
41407010
Scale Reduction
–
2000 gallons
(7570 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
207-689 kPa
(30-100 psi)
6 Months
1
or 2
Capacity
Flow Rate
5
2000 gallons
(7570 liters)
0.5 gal/min
(1.9 liters/min)
4-38° C
(40-100° F)
Chlorine Taste and Odor
5
2000 gallons
(7570 liters)
0.5 gal/min
(1.9 liters/min)
41407006
Chlorine Taste and Odor
50
2000 gallons
(7570 liters)
GAC Carbon
Filter
41407004
Polishing - Taste and Odor
–
pH Booster
Filter Cartridge
41407007
Raise pH of water and
removal of chlorine, taste
and odor
UF (Hollow Fiber) Membrane
41407005
Carbon Block –
1 Mic Filter
Scale Reduction
Part #
Purpose
RO Membrane
41407003 TDS Reduction
50 GPD
RO Membrane
41407008 TDS Reduction
75 GPD
Recovery
(Product
Water/ Inlet
Water)
21%
21%
TDS
Reduction**
Working
Temperature
Range
Working
Pressure
Range (1)
Rating***
Flow Rate
Rated Life* STAGE
85%
50 gallons/day
(189 liters/day)
(No Storage
Tank Attached)
0.5 gal/
min (1.9
liters/min)
4-38° C
50-120 psi
(40-100° F) (345-828 kPa)
36
Months
3
85%
75 GPD (284
LPD) (No
Storage Tank
Attached)
0.5 gal/
min (1.9
liters/min)
4-38° C
50-120 psi
(40-100° F) (345-828 kPa)
36
Months
3
* The performance and life of a reverse osmosis membrane or filter element is highly dependent upon pressure, temperature and dissolved solids (TDS).
**Manufacturer’s Specification only with inlet conditions of 345 kPa (50 psig), 25° C (77° F), going to atmosphere. The actual volume of product water and rejection percentage will vary with differences from the
test conditions that membrane ratings are based upon.
(1) Pressure Regulator is recommended for feed water pressures exceeding 552 kPa (80 psig).
4
Performance Data Sheet
Contaminant Reduction Table: Model QCRO4V-50
This system has been tested according to WQA S-300 for reduction of the substances listed below. The concentration
of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI 58.
Influent challenge
concentration mg/L
Maximum permissible
product water
concentration mg/L
Minimum % Reduction
Average % Reduction
Arsenic (+5)†
0.30 ± 10%
0.010
98.7
99.6
Barium
10.0 ± 10%
2.0
97.7
98.8
Cadmium
0.03 ± 10%
0.005
97.3
98.8
Chromium (+6)
0.3 ± 10%
0.1
97.6
99.1
Chromium (+3)
0.3 ± 10%
0.1
99.6
99.7
Copper
3.0 ± 10%
1.3
98.3
99.0
Fluoride
8.0 ± 10%
1.5
96.3
97.7
0.15 ± 10%
0.010
99.3
99.3
25 pCi/L ± 10%
5 pCi/L
80.0
80.0
Substance
Lead
Radium (226/228)
Selenium
0.10 ± 10%
0.05
97.8
98.1
Turbidity
11 ± 1 NTU
0.5 NTU
96.7
98.9
TDS
750 ± 20%
187
84.5
85.1
† This appliance has been tested for the treatment of water containing pentavalent arsenic (also known as As(V), As(+5), or arsenate) at concentrations of 0.30 mg/L or less. This appliance reduces pentavalent
arsenic, but may not remove other forms of arsenic. This appliance is to be used on water supplies containing detectable free chlorine residual at the appliance inlet or on water supplies that have been demonstrated
to contain only pentavalent arsenic. Treatment with chloramine (combined chlorine) is not sufficient to ensure complete conversion of trivalent arsenic to pentavalent arsenic. Please see the Arsenic Facts section.
Arsenic Facts
Arsenic (abbreviated As) is found naturally in some well water. Arsenic in water has no color, taste, or odor. It must be measured by a laboratory test. Public water utilities must have their water tested for arsenic. You can get the results from your
water utility. If you have your own well, you can have the water tested. The local health department or the state environmental health agency can provide a list of certified labs. The cost is typically $15 to $30. Information about arsenic in water
can be found on the Internet at the U. S. Environmental Protection Agency website: www.epa.gov/safewater/arsenic.html.
There are two forms of arsenic: pentavalent arsenic (also called As(V), As(+5), and arsenate) and trivalent arsenic (also
called As(III), As(+3), and arsenite). In well water, arsenic may be pentavalent, trivalent, or a combination of both. Special
sampling procedures are needed for a lab to determine what type and how much of each type of arsenic is in the water.
Check with the labs in your area to see if they can provide this type of service.
Reverse osmosis (RO) water treatment systems do not remove trivalent arsenic from water very well. RO systems are very
effective at removing pentavalent arsenic. A free chlorine residual will rapidly convert trivalent arsenic to pentavalent
arsenic. Other water treatment chemicals such as ozone and potassium permanganate will also change trivalent arsenic to
pentavalent arsenic. A combined chlorine residual (also called chloramine) may not convert all the trivalent arsenic. If you
get your water from a public water utility, contact the utility to find out if free chlorine or combined chlorine is used in the
water system. The QCRO4V-50 system is designed to remove pentavalent arsenic. It will not convert trivalent arsenic to pentavalent arsenic. The system was tested in a lab. Under testing conditions, the system reduced [0.30 mg/L (ppm) or 0.050
mg/L (ppm)] pentavalent arsenic to 0.010 mg/L (ppm) (the USEPA standard for drinking water) or less. The performance of
the system may be different at your installation. Have the treated water tested for arsenic to check whether the system is
working properly.
The RO component of the QCRO4V-50 system must be replaced every three (3) years to ensure that the system will
continue to remove pentavalent arsenic. The component identification and locations where you can purchase the component listed in this installation/operation manual
5
Suggested Installation Equipment
1

2

3

4

6

7

8

5

Recommended Tools
1. Utility Knife

12
10

2. Flathead Screwdriver
3. Phillips Screwdriver
11

4. Center Punch
5. 7/8” Stepped Drill Bit
6. Finish Hole Saw
7. Porcelain Saw
8. 1/8” & 3/8” Drill Bits
9. Heavy Duty Drill
10. Work Light
11. 2 Adjustable Wrenches
12. Pressure Gauge
Figure 1
6
Overview of the PURA Quick Change RO System’s Components
Manifold Assembly
The manifold assembly serves as the functional hub of the PURA
system by directing the flow through each of the system’s main
components.
Sediment Filter
The sediment filter screens out particulate material, such as dirt, sand,
or rust, which may clog the other filters in the system.
Activated Carbon Prefilter
The activated carbon prefilter reduces chlorine which may damage
the RO membrane filter. It must be regularly checked and/or
replaced to prevent premature membrane failure and poor water
quality.
Reverse Osmosis Membrane
The RO membrane (4) reduces dissolved substances and other
microscopic impurities. It consists of a membrane envelope wound
around a perforated tube. Product water diffuses through the
membrane to the inside of the envelope where it flows to and is
collected by the tube. Impurities are flushed away in the drain stream.
The RO membrane featured in the PURA system offers exceptional
contaminant rejection, application versatility, and long life. The
membrane material is sensitive to an attack by chlorine. The activated
carbon filter must be maintained properly to prevent premature
failure of the RO membrane.
9
For long term storage the RO membrane should be refrigerated to
maximize performance once used. DO NOT ALLOW TO FREEZE.
Note: This preservative must be flushed from membrane before use.
If ingested it may cause irritation of the gastrointestinal tract, colic,
diarrhea, or other similar symptoms. The manufacturer recommends
discarding all the product water for at least one hour of operation
before drinking or use in food preparations. WaterGroup highly
recommends discarding the product water for a full 24 hours to
flush the preservative and to properly hydrate the membrane for
maximum performance.
Figure 2
Polishing Filter
The polishing filter (5) adsorbs any residual tastes and odors just before the water is delivered through the faucet.
Drain Line Flow Control
The flow control assembly or concentrate flow control (6) regulates the flow rate of the flushing (drain) stream and to
maintain pressure in the RO membrane filter.
Automatic Shutoff
The automatic shutoff (7) automatically stops the flow of water through the PURA system when the storage tank is full.
Dispenser Faucet
The PURA faucet (8) allows the product water to be drawn from the system with a simple rotation of the handle. This air
gap style faucet prevents the unit from siphoning drain water back into the system. It features a built-in siphon break
for concentrate discharge as required by most plumbing codes.
Storage Tank
The storage tank (9) collects and stores the water produced by the RO system. A compressed air diaphragm drives the
water to the polishing filter and faucet. The ball valve (11) provides a convenient way to lock water in the tank during
transport and filter changes.
Note: Cleanliness is essential in the Preparation procedure. Be sure to wash your hands thoroughly before handling
filters. The use of surgical gloves is strongly recommended.
7
Package Contents
6

1

8

OR
2

3


4
7

5

9
17


14

11
19

21

2X
15

12

10


18
16

Figure 3
20

3X
13

1. RO Manifold with Flow Control
9. Drain Saddle (1/4” or 3/8”)
17. 4X #10 Phillips Self Tapping Screws
2. Sediment Filter
10. Tank Shut-off Valve
18. Teflon Tape
3. Carbon Block Filter
11. Piercing Saddle Valve
4. RO Membrane
12. 2X Locking Clip (3/8”)
19. 1/4” Tubing ( 4 ft. White;
4 ft. Red)
5. Carbon Block Filter
13. 2X 3/8” Elbow
6. Metal or Plastic Storage Tank
14. Faucet Adapter
7. Tank Base (Optional)
15. Locking Clip (1/4”)
8. Faucet and Hardware
16. 1/4” Elbow
8
20. 3/8” Tubing (4 ft. White;
4 ft. Red;
4 ft. Blue)
21. Installation Template Sheet 11X17
Product Information
This manual covers the technical aspects of PURA Quick Change drinking water systems. It is important to read this manual
thoroughly so that you can properly apply, install, and service these systems.
The substances reduced by this system are not necessarily in the customer’s untreated water.
Warranty
A limited warranty is extended to the original end user from WaterGroup. This warranty is printed on the back cover of the
Owner’s Guide.
Application Guidelines
The PURA system is designed for use on potable water supplies meeting the guidelines outlined in Table 1. The system
should be installed on a home’s cold water line. The flushing stream should discharge through an approved siphon break.
Installation of this system must comply with state and local laws and regulations.
Package Content
The PURA system is shipped from the factory in carton:
Note: The filter elements are shipped in their own sealed packaging. This will help to simplify preparation of the system
and to maximize the shelf life of the RO membrane element.
Preparation
Tubing Connectors
The PURA system features reliable and convenient push-to-connect tubing connectors. Tubing is easily connected and
disconnected from these fittings as follows.
Quick-Connect Fit­ting
Insertion & Removal of Plastic or
Copper Tubing
2. Tube is secured in position.
3.
Push in collet from both sides to
release tubing.
1.Simply
push in
tube to
attach.
Figure 4
Connect:
Cut the tubing squarely with a sharp knife. Be careful not to crush the tubing. To
avoid leaks, make sure the tubing end is smooth and free of burrs and abrasions.
Lubricate the end of the tube with water or a light coat of silicone and push
the tube end firmly into the fitting. You should feel it push past the O-ring. Avoid
bending the tubing sharply away from the fitting.
Disconnect:
Hold the collar against the fitting body and pull the tube from the fitting.
In the unlikely event that the connection leaks, remove and recut the tubing.
Check the inside of the fitting for debris or O-ring damage. Reconnect.
Push-to-connect tubing connectors grip the outside diameter of the tube. To
help assure a reliable connection, it is important to use high quality tubing with a
consistent outside diameter.
9
1.Cut tube squarely with a sharp knife.
Verify Flow Control Location
Storage Tank Preparation
Flow Restrictor
The RO manifold comes attached with
the elbow fitting flow control. This flow
control is attached to the manifold by
quick disconnect fitting which allows it
to be easily changed. Verify it is properly
located in the outlet next to the
symbol.
Note: C
hanging the air pressure will
alter the amount of water
stored in the tank. Increasing
the pressure will decrease
capacity while decreasing
pressure will increase
capacity.
Figure 5
Install Tank Shut-off Valve
1

3

2

1.Apply teflon (PTFE) tape to threaded
fitting at top of tank. Wrap tape
around clockwise 3 to 6 times for a
good seal.
2. Attach shut off valve.
1

Warning! Do not use the
tank ball valve to lift or carry
the tank.
2

1.Attach Shutoff valve
3/8” White Tubing
3.Connect white 3/8” tubing to tank.
Metal Tank Figure 6A
Plastic Tank Figure 6B
2. Slide
compression nut over end of
3/8” white tubing, place the insert
in the end of the tube. Connect
the white 3/8” tubing to tank using
the compression nut.
10
Installation
The exact placement of the components will vary by installation. Although shown beneath a sink, it may be installed
in a basement, crawl space, or in an adjacent cabinet. Regardless of where the system is installed, the flow sequence
described by (figure 7) must be observed.
The PURA drinking water system is designed to be mounted near a sink for easy access to cold water and drain lines.
Lengths of 1/4-inch and 3/8-inch OD plastic tubing will be required to make this installation.
Evaluate the installation site to determine the easiest path for the plumbing to follow. Take care to make the installation as
neat as possible.
Pura Faucet
STEP 2
3/8” Drain Line
from Air Gap (Red)
STEP 3
Drain
Connection
1/4” Drain Line to Air Gap (Red)
The additional Point of use connection
(Icemakers etc) can be tapped from
here with the use of reducing Quick
Connect Tee (14” X 3/8” X 3/8”)
(Part # PP30121208W).
Cold Water Supply
STEP 4
RO Manifold
STEP 6
3/8” Product
Water Line (Blue)
1/4” Feed Line (White)
3/8” Tank
Line (White)
Pressure Tank
STEP 5
Figure 7
Note: Install the 3/8” red drain line from the air gap faucet to the drain adapter so that it runs downward with
no loops or low spots. Otherwise the unit will overflow at the air gap siphon break built into the faucet, or make
irritating gurgling sounds.
For standard faucet (non-air gap) installations simply route the drain line directly to the drain connection.
11
The following steps will enable you to install the system quickly and orderly. Some variation may be necessary depending
on the installation. See page 4 for a check list of tools and materials.
Typical installations follow this sequence:
1. Select Component Installation Locations
2. Faucet Installation
3. Install Adapter Valve on Water Supply
4. Connect System Drain
5. Install Reservoir Tank
6. Install Filter System Assembly
7.Start-Up
Step 1 – Select Component Installation Locations
• Dispenser Faucet – The faucet is designed to be mounted on the rear lip of the sink. It may be installed in an existing
sprayer attachment hole or in a hole drilled at the time of installation. It may also be mounted to an adjacent counter
top. It should be positioned so that water is dispensed over the sink. A 7/8” diameter hole is required.
•
Important considerations:
• Access to the bottom (undersink) of the faucet is required for attachment of product water line.
•
There should be no undersink obstructions which would prevent smooth tubing runs to the drain connection, or RO
module assembly.
•
Filter System Assembly – The filter system assembly is designed to be mounted on any rigid vertical surface such as a
cabinet sidewall, sheetrock in exposed stud. It should be positioned such that there is access to an inlet water source
and drain. The installation should also allow convenient access for servicing.
•
Inlet Water Supply Connection – Once a location is chosen for installation of the filter system assembly, select a nearby
cold water line to provide the water source for the system.
Note: Follow all local plumbing codes when connecting to service water.
•
The Reservoir Tank – Position the reservoir tank near the faucet for optimum convenience. The reservoir tank will weigh
about 28 pounds (13 kg) when full of water, so it must be positioned on a stand.
The reservoir operates best in the vertical position, but it will operate on its side.
•
Drain Connection – The most convenient entry to the drain is directly above the P-trap of the kitchen sink. However,
the drain water from the system can be connected to adjacent sinks or a floor drain. Extra care should be taken when
entering drains near dishwashers or food waste disposals as back flow may occur through the air gap and cause
flooding.
Note: Follow all local plumbing codes when connecting to drain.
12
Step 2 – Faucet Installation
To simplify its access and installation, we suggest you install the faucet on the rear lip of the sink. It should be evenly
positioned with the sink faucet and spray attachment. Should the spray faucet hole not be available for the installation,
the sink must be drilled.
Note: It is recommended retaining the services of a professional counter top craft person when a hole is needed in
granite or other specialty counter top materials.
Sink Drilling Instructions
Stainless Steel Sink
1. Select and mark the
proper faucet location.
3. Drill a 7/8” hole in the sink using a stepped 7/8” drill
bit. If no stepped bit is available, start by drilling
a 1/4” hole. Using this hole as a starting point
progressively drill larger holes. Increase drill size by
1/8” until you reach a 7/8” hole.
2. Center punch hole to
provide a starting point
for your drill.
Porcelain Enamel Sink
Follow these basic guidelines when drilling a porcelain sink:
Pilot Drill
Spring Loaded Porcelain Saw
Penetrate the porcelain to the base
material.
Protect the surrounding porcelain
material.
Finish Hole Saw
Use the appropriate tool to drill the
base material.
One proven tool is the Relton porcelain cutter kit when used with a slow speed drill (300-400 rpm).
•
Drill a pilot hole through the porcelain and base material with the carbide tip drill.
•
Build a putty dam around the drill area. Add enough water to lubricate cutters and reduce cutting noise.
•
Insert the porcelain cutter into the drill. Place the drill tip in the pilot hole. Check for free movement.
•
Apply light pressure to the cutter tool and start the drill motor at low speed (300-400 rpm). When the initial cut has
been made in the porcelain, speed may be increased. After a complete ring has been cut through the porcelain,
change over to the metal cutter. Avoid contacting the outer rim of cut porcelain when drilling.
Caution! Avoid high drill speed during penetration of porcelain. A single speed drill can be used at a slow
speed by switching it on and off quickly.
•
Use a slow speed and light pressure to cut away the porcelain.
•
Stop when you reach the metal under the porcelain. Remove the cutter and clean the porcelain chips from the
surface. Continue cutting through the metal.
Note: C
eramic tile counters should be treated like porcelain when penetrating the surface, then treated as metal to
complete the hole with carbide drills. Formica countertops can be drilled with a high-speed wood drill.
13
Air Gap Faucet (Standard)
3/8” Red
Tubing
1/4” Red
Tubing
Faucet
1

2 Base

(Remove white protective film.)

Rubber Washer 3
4

Lock Washer
Nut
6

7

5

Split Washer
Spacer
(Optional)
8 Faucet Adapter

Drain Line from Faucet
(3/8” Red Tubing)
Figure 10
Drinking Water Line to Faucet
(3/8” Blue Tubing)
Drain Line from RO Manifold
(1/4” Red Tubing)
Note: T he spacer is required for stainless steel sinks and thin counter tops. If sink is being
installed on a thick (5/8” or thicker) counter the spacer is not required.
Remove white protective film from faucet base.
14
Non Air Gap Faucet (Optional)
1

2

Base
(Remove white protective film)
3

Lock Washer
Faucet Adapter
4

6

5

8

7

Faucet
Small Rubber Washer
Large Rubber Washer
Plastic Washer
Nut
Drinking Water Line to Faucet
(3/8” Blue Tubing)
Standard Faucet Installation
1. R
emove white protective film from faucet base. Install faucet body, small rubber washer, metal base, and large rubber
washer above sink (items 1-4).
2. Install plastic washer, lock washer and nut (items 5-7) onto faucet stem below sink and tighten. Be sure to properly align
the faucet.
3. Install the faucet adapter (item 8). Connect the 3/8" blue tubing to the faucet adapter.
Note: If installing a standard faucet the red 1/4” drain line will be installed directly to the drain. Disregard the
instructions on the following page.
15
Air Gap Faucet Installation
Remove white protective film from faucet base. Verify faucet body, metal base, and rubber base washer are in place
above sink (Items 1, 3, and 2).
Lower faucet into mounting hole and place faucet over hole.
Install slotted washer, spacer, faucet washer, and nut onto faucet nipple below sink and snug them up
(Items 4, 5, 6, 7 and 8). Be sure to properly align faucet before tightening. Do not over tighten.
Install faucet connector (Item 9), packaged with faucet, onto faucet nipple.
The spacer is typically necessary on stainless steel sinks and thin counter tops. If counter top or sink is too think (5/8” or
thicker) remove the spacer from the installation.
Caution! Plastic Parts will break if screws are over tightened!
Tubing Connections
1. At the bottom of the faucet assembly you will find three tubing connections;
2 are barbed and one is a push in
type fitting.
2. For the Air gap you will use the 2 barb fittings, the smaller fitting is for the 1/4”
tubing and will be connected to the RO system. The larger barb fitting will
use the 3/8” tubing and will be connected to the drain.
Note: If you have difficulty fitting the tubing onto the barbed fittings, try
running hot water over the end of the tubes.
3/8”
Red
Tubing
1/4”
Red
Tubing
Note: C
ut the tubing to be longer than what you will need because you
will be able to trim it after you install the faucet assembly. Prepare
the tubing with a fresh cut and make sure that it is free of dirt and
any foreign materials.
9
Faucet Adapter
Product Line from
RO Manifold
(3/8” Blue Tubing)
3.Take another length of 3/8” tubing and make sure it is has a fresh cut and is
free of foreign materials and any scratches on the outside surface. Install the
tubing into the push in type fitting at the base of the faucet. Make certain
that it is inserted all the way in; once inserted give it a slight pull to make sure
it is locked into the fitting. You have now completed the tubing connections.
Note: T o disconnect tubing from the product water fitting, hold the
collet firmly against fitting body and pull the tube from the fitting.
Repeated assembly and disassembly will cause wear to the inner
body. Visually inspect for excessive wear and replace the inner
body as needed to protect against any leaks.
Cleaning the Faucet
Wipe the faucet with a soft cloth, avoid abrasive cleansers.
16
Step 3 – Install Adapter Valve on Water Supply
1. L ocate shut off valves on water lines under sink. To identify hot & cold supply pipes, turn on both faucets and let
water run. Hot water pipe will be the warmer pipe. Turn
off cold water supply valve. Open sink faucet to drain
line. Some mixing faucets may require shutting off the hot
water valve as well.
1

OK
Caution! Do not turn valve handle before or
during installation of saddle valve. Be sure piercing
lance does not protrude prior to installing valve.
Caution! If no shut off valve is installed under
sink, close main water valve. Do not install feed
water assembly on hot water line.
2. H
old saddle valve
against pipe.
NO!
2

3

4

3. S lide back plate into
position.
•U
se small radius side for
3/8”copper pipe.
•U
se large radius side for
1/2”copper pipe.
4. T ighten screw firmly so
saddle valve is held
securely in place. Do not
crush tube.
5. C
onnect feed tubing to
valve body using compression fitting.
• Slide nut and plastic sleeve
onto tubing.
• Install insert into plastic
tubing.
• Slide into valve body and
tighten nut securely.
NOTE: Do not use brass
sleeve on plastic tubing.
5

Insert
Plastic Sleeve
Nut
1/4” Tubing
6

7. Once all lines are connected to the RO system turn on
cold water supply. Turn Valve counter-clockwise and
check for any leaks. Run water from the faucet to clear
any debris caused by installation.
6. Turn handle clockwise until
firmly seated and piercing
valve has extended fully.
Step 4 – Connect System Drain
NOTE: If flow from sink faucet isreduced, clean faucet aerator.
Plumbing codes require that the drain from reverse osmosis drinking water systems be discharged through an air gap
siphon break. The faucet incorporates an air gap into its body. The discharge from the air gap must be connected to the
plumbing system for proper drainage. This connection can usually be made beneath the sink. Incorrect installation may
result in overflow of the air gap or excessive noise. If the concentrate water is discharged to an open drain, the air gap
may not be necessary.
For Air Gap installations select the 3/8” saddle, for Standard installations use the 1/4” saddle.
Connections to undersink plumbing can be made with a saddle clamp designed to accept the drain tubing from the
faucet. Drain Saddle Kit is supplied for 1-1/2” undersink drain plumbing (Figure 14). Be sure to check and follow local
plumbing codes prior to installation.
Note: F or installation in Massachusetts, Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for
installation of this system. The use of saddle valves is not permitted in Massachusetts.
17
2

1

3

4

Figure 14
1. Install the drain saddle
valve on to the drain pipe.
See figure 7 on page 9
for its location. Use 3/8”
saddle for air gap faucets
or 1/4” saddle for standard faucets.
2. Tighten the clamps with
the help of the two bolts.
Warning! Do not
drill through both
sides of pipe!.
Warning! Do not
overtighten.
3. For standard faucets drill a
1/4” hole through one side
of the pipe. For air gap faucets drill a 3/8” hole. The
drill should be kept straight
and centered to avoid
damaging the saddle
valve. Do not drill through
both sides of the pipe!
4. Attach 3/8” or 1/4” red
tube by slipping the tube
through the black compression nut and hand
tighten the nut on to the
saddle valve.
CAUTION: The drill should be
kept straight and centered to
avoid damaging the saddle
valve.
Many homes are equipped with disposals and dishwashers. Special care must be taken when these appliances are
present to prevent improper air gap performance. Home drain plumbing must be free of any blockage since this may
cause a backup of dishwasher and disposal waste into the air gap outlet tube and result in improper air gap performance.
To perform a simple drain check, fill the sink basin with several inches of water, pull the plug, and observe the drainage. If
water backs up into the second sink (if present), or if drainage is slow or there is excessive gurgling, drain blockage may be
present.
Undersink drain plumbing usually resembles one of the following descriptions. In all cases, the drain tubing from the air gap
(RO outlet) should run downward, free of dips and loops. The air gap outlet must not be connected to the effluent side of
the trap. This can vent sewer gas, which will produce foul odors.
Single basin sink without disposal
• Connect the RO outlet to the tailpiece directly beneath the sink.
• If a dishwasher drain connection is present, the RO outlet must be connected above it.
Single basin sink with disposal
• Connect the RO outlet to the dishwasher drain port on the
disposal if available.
• If the dishwasher drain port is not available, other arrangements
must be made such as running the RO outlet to a basement sump.
• Do not connect the RO outlet to the plumbing below the disposal.
Double basin sink with disposal, single trap
• The fitting which joins the drains from the disposal and second
sink should be directional. If not, then we recommend that it be
replaced.
• Connect the RO outlet to the tailpiece just below the second sink.
• If a dishwasher drain is present and cannot be relocated, the RO
outlet must be connected above it.
• Do not connect the RO outlet to the horizontal plumbing between
the two sink drains.
Sink
Sink
Disposal
Do not
install here
Drain Line from
Air Gap (Air
Gap Only)
Install here
Double basin sink with disposal, double trap
• Connect the RO outlet to the tailpiece just below the second sink.
• If a dishwasher drain is present and cannot be relocated, the RO outlet must be connected above it.
Step 5 – Install Reservoir Tank
Place the reservoir tank in the location previously selected.
18
Step 6 – Install Filter System Assembly
The mounting bracket contains four mounting slots. The holes are sized to accept #10 round head wood screws (supplied).
Some types of surfaces such as particle board or drywall, may require the use of plastic screw anchors or toggle bolts to
provide adequate support for the unit.
1

2

3

4

12"
Figure 15
1. T ape the paper template included with this unit to the wall with the base of the template on the bottom of the cabinet
(or higher). Be sure to leave adequate space (8 1/2” or more from the centerline) on both sides of the template.
2. Drill 1/8” hole at each location as indicated on the template.
3. R
emove template. Thread one of the included wood screws into each hole leaving approximately a 1/2” space
between the screw head and mounting surface.
4. Hang the bracket on the mounting screws. If unit is loose, tighten the screws further.
Install Filter Cartridges
1.Twist the cartridge to lock it into the manifold. (as shown)
Stage 1
Sediment Filter
Stage 3
Reverse Osmosis Membrane
Stage 2
Carbon Block
Filter
Stage 4
Carbon Block
Filter
Connect System
When cutting plastic tubing, use a sharp utility knife. Cut the tubing squarely. See page 7 for cutting and connecting tubing.
2

1

White
1.Connect quick connect elbows
to the three open connection
locations on the unit. Firmly push
the fittings into place, then pull
back lightly to lock them in.
2.Connect 1/4-inch OD white plastic
tubing from the feed water supply
source to the system inlet on the
manifold.
19
3

Blue
3.Connect 3/8-inch OD blue plastic
tubing from the product water
faucet to the manifold.
5

4

6

Red
4. Connect the 1/4” OD red tubing
from the air gap inlet of the faucet
to the concentrate outlet on the
RO manifold.
5. Connect the 3/8” OD white
product water tube from the tank
to the manifold.
6. Attach locking clips to each white
elbow fitting. Do not attach one to
the blue flow control. Clips should
slide in behind collet on the fittings.
Step 7 – Start-Up
1. Sanitize the storage tank (see page 20 for sanitization procedure).
2. Check system to verify all components are correctly installed
3. Open inlet valve and tank valve.
4. Check system thoroughly for leaks. If any are found, shut off both inlet and tank valves and correct the issue.
5. Allow system to run & fill tank for 1-2 hours. You will hear the water running to drain while the unit is running. Once the
water stops running to drain the tank is full.
6. Open faucet to flush carbon fines & sanitization solution. Once the flow begins to slow down (around 20 minutes after
opening) turn off the faucet.
7. Allow the tank to fill completely again.
8. Once full, open the faucet and allow the water to run for 24 hours to break-in the RO membrane and completely flush
the system. This will allow your system to run at optimal efficiency.
9. Close faucet and allow tank to fill.
10. System is ready to use
Note: It is normal if the air gap faucet makes gurgling noises and drips small amounts of water during start-up
procedure. This should subside once start-up procedure is complete.
Warning! Do not drink water produced by the system until the start-up procedure has been
followed completely!
20
Performance & Technical Information
The performance of the PURA system can be characterized and judged by the quality and quantity of the water
produced by the system. By measuring the contaminant removal performance and flow rates of the system, its operating
status can be easily evaluated.
Factors Which Affect Performance
Performance of the reverse osmosis membrane is affected by several factors which must be considered when judging the
condition of the system. The main factors which affect system performance are pressure, temperature, total dissolved solids
level, recovery and pH.
Pressure
Water pressure affects both the quantity and quality of the water produced by the RO membrane. Generally, the
more water pressure, the better the performance of the system. Be careful not to go below 40 psi or exceed 100 psi, the
minimum and maximum operating pressure of the system.
Temperature
The reverse osmosis process slows with decreasing temperature. To compensate, a temperature correction factor is
used to adjust the actual performance of the RO membrane filter to the standard temperature of 77°F (25°C). This allows
the performance of the unit to be accurately gauged against published standards. Temperature does not affect the
concentrate flow rate.
Total Dissolved Solids
The minimum driving force which is necessary to stop or reverse the natural osmosis process is termed osmotic pressure. As
the total dissolved solids level of the feed water increases, the amount of osmotic pressure increases and acts as back
pressure against the reverse osmosis process. Osmotic pressure becomes significant at TDS levels above 500 mg/L (ppm).
Hardness
Hardness is the most common membrane foulant. If ignored, this relatively harmless component of feed water will scale
a membrane over time. Use of a softener will reduce the fouling effect on a membrane. One way to detect too much
hardness in the feed water is the weight of a membrane installed for a period of time. A fouled membrane (dried) will
weigh significantly more than a new membrane. The increase in weight is a result of precipitated hardness inside the
membrane.
Iron
Iron is another common membrane foulant. There are a variety of types of iron, some of which cannot be removed by
an iron filter. Clear water iron can be removed more effectively by a softener. Particulate iron can be removed more
effectively by a 1 micron filter. Organic-bound iron can be removed only by activated carbon or macroporous anion
resin. If there is enough iron to exceed the EPA secondary drinking water standard and softening the water is not an
option and the iron is soluble, then an iron filter is appropriate. If none of these are an option then regular replacement of
membranes will have to be accepted.
Note: Increased weight of the RO cartridge may be a foulant other than hardness.
Product Water Recovery
Product water recovery plays an important role in determining membrane and system performance. Recovery refers to
the amount of water produced in relation to the amount of water sent to drain. The standard calculation is:
% Recovery = Product Water ÷ (Product Water + Waste Water) x 100
The system uses a flow control assembly to restrict the flow of waste water to the drain. This restriction helps maintain
pressure against the membrane. The sizing of the flow control assembly determines the recovery rating of the system. The
system is manufactured with a recovery rating designed to be around 25%. Depending on temperature, pressure and
tolerances the actual recovery value may be slightly different for each system.
Performance Measurements
When collecting water samples from the manifold, insert a short 2”-3” length of tubing into the fitting on the manifold to
catch the water sample.
TDS can be measured with an electronic TDS meter. PN 66760
21
Installing an RO to Service Other Water Using Appliances
Pressure, Pressure, Pressure
If you are installing a service line from an RO storage tank to an appliance with a minimum pressure requirement
then you may need to consider the following options so as not to operate below the operating limits of that
appliance.
Installation of a booster pump (92325)
Placing this pump before the RO will increases overall pressure to the system. If you boost the water pressure from 40
to 80, then the full pressure in the storage tank will be around 53 psi. Increasing the overall pressure in the system will
allow more volume to be drawn from the tank before the pressure dips below a shutoff value.
Pura Faucet
3/8” Drain Line
from Air Gap (Red)
Drain
Connection
Cold Water Supply
1/4” Drain Line to Air Gap (Red)
The additional Point of use connection
(Icemakers etc) can be tapped from
here with the use of reducing Quick
Connect Tee (14” X 3/8” X 3/8”)
(Part # PP30121208W).
RO Manifold
Booster
Pump
3/8” Product
Water Line (Blue)
1/4” Feed Line (White)
3/8” Tank
Line (White)
Pressure Tank
Figure 18
ADDITIONAL POINT OF USE CONNECTION (Fittings and tubing for additional point of use connection is not supplied with this system)
NOTE: Icemakers typically use 1/4” tubing as feed line.
NOTE: Reduce the 3/8” Line to 1/4” as close as possible to the additional point-of use device to minimize flow loss.
1. To connect an additional point of use (icemaker, extra faucet in wet bar and/or another use for treated water), place a “tee” connector (P/N PP30121208W) in 3/8” blue line between faucet and RO Module.
2. Connect “tee” to point-of-use with 1/4” tubing (P/N 92600). Connect tubing to point-of-use. If point of use connection requires 3/8"
fitting, use of 3/8" Tee (Part # 92403) and 3/8" tubing (Part # 87600)
22
Service and Maintenance
Service Schedule
To keep the PURA system operating properly, it is necessary to change the filters and sanitize the system periodically.
Typically, this should be done on an annual basis. Service frequency may vary depending on local water conditions. High
sediment, chlorine, turbidity, or hardness levels may require more frequent service. Use the following as a guide.
As needed
Clean the faucet with a soft cloth, avoid abrasive cleaners.
At least once in 6 months
Replace
• Stage 1 Sediment Filter (41407001)
• Stage 2 Carbon Block Filter (41407002)
At least once in 12 months
Replace
• Stage 4 Carbon Block Filter (41407002)
Check
• TDS of incoming and product water
Sanitize the system
• Tank Pressure
Note: T he reverse osmosis membrane (Stage 3) Part # 41407003 is recommended to be changed once every
three years or as needed.
23
Metal Tank Sanitization Procedure
Tank Pressure Check
1.Turn off water supply to your RO
system by turning off the adapter
valve. Open the faucet to drain the
storage tank.
3. Using a clean eye dropper insert 1/2
teaspoon of hydrogen peroxide or
common household bleach into the
tube.
2.Once the tank has emptied. Disconnect the tube from the ball valve on
the storage tank.
4. Reconnect the tube to the ball
valve. Follow the start up procedure
and drain the first two full tanks of
water.
Plastic Tank Sanitization Procedure
1. Turn off incoming water supply
to RO.
2.Open RO Faucet and allow water
to drain from the tank until it is
completely empty.
3.Check that air pressure is between
5-7 psi using an air pressure gauge.
4.If the pressure is low use a bicycle
pump to increase pressure to 5-7 psi.
5. Follow startup procedure.
Tank Pressure Check
1.Turn off water supply to your RO
system by turning off the adapter
valve. Open the faucet to drain the
storage tank.
3. Using a clean eye dropper insert 1/2
teaspoon of hydrogen peroxide or
common household bleach into the
tube.
2.Once the tank has emptied. Disconnect the tube from the ball valve on
the storage tank.
4. Reconnect the tube to the ball
valve. Follow the start up procedure
and drain the first two full tanks of
water.
24
1. Turn off incoming water supply
to RO.
2.Open RO Faucet and allow water
to drain from the tank until it is
completely empty.
3.Check that air pressure is between
5-7 psi using an air pressure gauge.
4.If the pressure is low use a bicycle
pump to increase pressure to 5-7 psi.
5. Follow startup procedure.
Parts Breakdown
10

2

3

9
4

8

1

5

6

#
Item #
1
134040R
7

6

Description
Qty.
Manifold, Quick Change RO, 4 Stage
1
2
92223
Valve, Auto Shut-off
1
3
41407553
Fitting,Check Valve,QCRO
1
4
41407552
Fitting, T-Connector, QCRO
1
5
41407001
Cartridge, Quick Change Sediment Filter - Stage 1
1
6
41407002
Cartridge, Quick Change Carbon Block - Stage 2 & 4
2
7
41407003
Cartridge, Quick Change 50GPD TFC Membrane - Stage 3
1
8
33501064
Elbow,1/4” Stem
1
9
33501071
Elbow,3/8” Stem
2
10
92800
Fitting, Drain Flow Control
1
25
Other Parts
1.Storage Tank – Part # 92371
2.Faucet & Hardware – Part # 92192
3.Drain Saddle – Part # 92160
4.Tank Shut-off Valve – Part # PPSV501222W
5.Piercing Valve - Part # 92276
6.2x Locking Clip (3/8") – Part # 92346
7.Faucet Adapter – Part # 92652
8.Locking Clip (1/4") – Part # 92345
9.4x #10 Phillips Self Tapping Screws
10.Teflon Tape
11.1/4" Tubing
(4ft White – Part # 115200;
4ft Red – Part # 115201)
12.3/8" Tubing
(4ft White – Part # 92663;
4ft Red – Part # 87604;
4ft Blue – Part # 87600)
13 O-ring, Small – Part # 41407554
14.O-ring, Medium – Part # 41407555
15.O-ring, Large – Part # 41407556
16.Replacement Filter Head – Part # 92804
17.Compact Elbow – Part # 41407558
18 Front Check Valve – Part # 41407557
19.1/4” Elbow – Part # PP0308W
20.3/8” X 1/4” Stem Adapter –
Part # PP061208W
1

2

4

3


7

6

11

9
5
8

10

13

14

12

16

15

2X
3X
17

19

26
18

20

Troubleshooting Guide
If a problem cannot be corrected through the use of this troubleshooting guide please have the following information
ready prior to calling the 1-800 number on the back of this manual:
• Serial #
• Model #
Problem
Possible Cause
Remedy
1.Insufficient
quantity of
product water
available to
service.
a. Service greater than unit’s specified
output.
a. Use optional large tank for more storage
capacity.
b. Insufficient feed water flow.
b. 1.
2.
3.
c. Insufficient feed water pressure
c. 1. Same as (b) above.
2. Change in line pressure; install booster
pump.
d. Increase in feed water TDS.
d. 1. Same as (a) above.
2. Install booster pump.
e. Reduced feed water temperature.
e. Same as above.
f.
f.
2. Poor product
water quality.
3. Bad tasting product
water.
Plugged prefilter.
Clogged shut-off valve or feed tubing;
clean out or replace.
Clogged prefilter; replace.
Clogged manifold; clean or replace.
Replace filter element.
g. Plugged polishing filter.
g. Replace polishing filter.
h. RO membrane fouled with sediment.
h. Replace RO membrane and prefilter
elements.
i.
i.
Shutoff malfunction.
Clean or replace shutoff.
a. All of (1) above except (a) and (e).
a. All of (1) above except (a), (e), and (g).
b. RO membrane filter worn out.
b. Replace RO membrane.
d. Shutoff malfunction.
d. Replace shutoff.
a. Decrease in product quality; see (2)
above.
a. Same as (2) above.
b. Foreign matter in storage tank.
b. Clean, sanitize, and flush storage tank.
c. Polishing filter exhausted.
c. Replace polishing filter
d. Plugged capillary tube.
d. Replace capillary tube; replace prefilter, if
necessary.
e. Storage tank bladder is ruptured.
e. Replace storage tank and check
precharge pressure.
27
Problem
Possible Cause
Remedy
4. External leakage.
a. Tubing not fully seated in fitting
a. Check all fittings for tightness.
b. Tubing abraded in seal area.
b. Recut tubing and redo connection.
a. Concentrate tubing plugged.
a. Clean concentrate tubing of debris.
b. Air gap plugged.
b. Clean with vinegar and/or soap.
c. Concentrate tubing not in continuous
downward slope.
c. Eliminate loops or low spots in tubing.
d. Obstructed home drain pipe.
d. Free obstruction.
6. Foaming at
faucet tip.
a. Storage tank is positioned on side
(Dissolved air cannot escape.)
a. Place tank in vertical position.
7. Foaming at airgap
a. Concentrate tubing connected to same
drain line as dishwasher, etc.
a. Find different drain for system.
b. When sink is full of soapy water and plug is
pulled, can back up at air-gap.
b. Obstructed home drain, free obstruction.
c. Obstructed home drain.
c. Free obstruction.
a. Polishing filter exhausted.
a. Replace polishing filter.
b. Prefilter element.
b. Replace filter element.
c. Unit needs disinfection.
c. Sanitize unit.
9. Fast flow to drain.
a. Defective flow control assembly.
a. Replace flow control assembly.
10. Black specks in
product water.
a. Carbon fines.
a. Flush polishing filter.
11. Low faucet
pressure.
a. Inadequate pre-charge pressure in
storage tank.
a. Determine the minimum pressure using the
70% guideline.
b. Polishing filter plugged.
b. Replace polishing filter.
a. Excessive turbidity.
a. Install another 5 micron filter in series with
existing one or substitute carbon block
filter for granular activated carbon filter.
b. Iron fouled.
b. Pretreat for iron removal.
c. Iron-bacteria fouled.
c. Sanitize plumbing.
5. Overflow at
faucet air gap
(gurgling sounds).
8. Bad smell from
product water.
12. Flow control
plugging.
28
PURA Guarantee
Subject to the conditions and limitations described below, WaterGroup warrants its PURA Reverse Osmosis
Drinking Water Treatment Systems (excluding membrane and cartridge filters), when installed in accordance with
WaterGroup specifications, to be free from defects in materials and workmanship under normal use within the
operating specifications for a period of two (2) years from the date of purchase (with bill of sale). This warranty
shall apply to the original end-user of the system only.
Other than the membrane and cartridge filters, any part found defective within the terms of this warranty will
be repaired or replaced by WaterGroup. If any part is found defective, WaterGroup also reserves the right to
replace the drinking water appliance with a comparable WaterGroup drinking water system of equal or greater
quality. You pay only freight for repaired or replaced parts from our factory.
This warranty shall not apply to any part damaged by accident, fire, flood, freezing, Act of God, bacterial
attack, membrane fouling and/or scaling, sediment, misuse, misapplication, neglect, alteration, installation,
or operation contrary to our printed instructions, or by the use of accessories or components which do not
meet WaterGroup specifications. If the drinking water system is altered by anyone other than WaterGroup the
warranty shall be void.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE PERIOD SPECIFIED ABOVE FOR THE PARTS DESCRIBED
IN THIS LIMITED WARRANTY.
As a manufacturer, we do not know the characteristics of your water supply. The quality of water supplies may
vary seasonably or over a period of time. Your water usage may vary as well. Water characteristics can also
change if the drinking water appliance is moved to a new location. For these reasons, we assume no liability
for the determination of the proper equipment necessary to meet your requirements, and we do not authorize
others to assume such obligation for us. Further, we assume no liability and extend no warranties, express or
implied, for the use of this product with a non-potable water source or a water source which does not meet the
conditions for use as described in this Owners Guide.
WATERGROUP’S OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF THE
FAILED PARTS OF THE DRINKING WATER SYSTEM, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL OR OTHER DAMAGES, WHETHER FROM CORROSION
OR OTHER CAUSES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not
apply to you. Similarly, some states do not allow the exclusion of incidental or consequential damage, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
have other rights that vary from state to state.
Installation Information
Serial Number:
Installation Date:
Installed By:
29
WaterGroup Companies, Inc.
580 Park Street
Regina, SK, S4N 5A9, Canada
USA Office:
193 Osborne Road
Fridley, MN, 55432, USA
www.pura.com
55025.0113
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