Chauvet Intimidator 2.0 HTI User manual

Chauvet Intimidator 2.0 HTI User manual
User Manual
TABLE OF CONTENTS
1. Before You Begin................................................................................3
What Is Included ........................................................................................... 3
Unpacking Instructions .................................................................................. 3
Claims ................................................................................................................... 3
Text Conventions .......................................................................................... 3
Symbols ........................................................................................................ 3
Disclaimer ..................................................................................................... 3
Product at a Glance....................................................................................... 4
Safety Notes ................................................................................................. 4
2. Introduction.........................................................................................5
Product Overview .......................................................................................... 5
Product Dimensions ...................................................................................... 6
3. Setup ...................................................................................................7
AC Power ...................................................................................................... 7
Fuse Replacement ................................................................................................. 7
Power Linking ........................................................................................................ 7
Mounting ....................................................................................................... 8
Orientation ............................................................................................................. 8
Rigging .................................................................................................................. 8
4. Operation ............................................................................................9
Control Panel Operation ................................................................................ 9
Menu Map ..................................................................................................... 9
Configuration (DMX).................................................................................... 10
Starting Address .................................................................................................. 10
DMX Personalities................................................................................................ 10
DMX Channel Assignments and Values....................................................... 11
11-CH.................................................................................................................. 11
6-CH.................................................................................................................... 13
Configuration (Standalone) .......................................................................... 14
Sound-Active Mode .............................................................................................. 14
Automatic Mode ................................................................................................... 14
Manual Pan/Tilt Operation .................................................................................... 14
Pan/Tilt Angle Range ........................................................................................... 14
Display Orientation............................................................................................... 15
Master/Slave Mode .............................................................................................. 15
Reset Software .................................................................................................... 15
5. Technical Information ......................................................................16
Product Maintenance .................................................................................. 16
6. Technical Specifications ..................................................................17
Returns ....................................................................................................... 18
Contact Us .................................................................................................. 18
Page 2 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
1. BEFORE YOU BEGIN
What Is
Included
·
·
Intimidator™ Spot LED 150
Hanging Bracket with Mounting
Hardware
·
·
·
Power Cord
Warranty Card
Quick Reference Guide
Unpacking
Instructions
Immediately upon receipt, carefully unpack the product and check the container to make
sure you have received all the parts indicated above in good condition.
Claims
If the container or the material inside the container (the product and included
accessories) appear damaged from shipping, or show signs of mishandling, upon receipt
notify the carrier immediately, not CHAUVET®. Failure to do so in a timely manner may
invalidate your claim with the carrier. In addition, keep the container and all the packing
material for inspection.
For other issues such as missing components or parts, damage not related to shipping,
or concealed damage, file a claim with CHAUVET® within 7 days of receiving the
merchandise.
Text
Conventions
Symbols
Convention
1~512
50/60
Settings
Menu > Settings
<ENTER>
ON
Symbol
Meaning
A range of values
A set of values of which only one can be chosen
A menu option not to be modified
A sequence of menu options to be followed
A key to be pressed on the product’s control panel
A value to be entered or selected
Meaning
Critical installation, configuration, or operation information. Failure
to comply could make the product not work, damage it, and harm
the user.
Important installation or configuration information. Failure to
comply with this information may prevent the product from
functioning correctly.
Useful information.
Disclaimer
The information and specifications contained in this document are subject to change
without notice. CHAUVET® assumes no responsibility or liability for any errors or
omissions that may appear in this manual. CHAUVET® reserves the right to update the
existing document or to create a new document to correct any errors or omissions.
You can download the latest version of this document from www.chauvetlighting.com.
© Copyright 2013 CHAUVET®. All rights reserved.
Printed in P.R.C. Electronically published by CHAUVET® in the United States of
America.
Author
Date
Editor
Date
A. Leon
06/11/13
T. Yeago
06/17/13
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 3 of 18
Product at a
Glance
Use on Dimmer
Outdoor Use
Sound-Activated
DMX
Master/Slave
Safety Notes
Auto Programs
Auto-ranging Power Supply
Replaceable Fuse
User-Serviceable
Duty Cycle
P
P
P
x
x
Please read the following Safety Notes carefully before working with the product. The
Notes include important safety information about installation, usage, and maintenance.
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
Page 4 of 18
x
x
P
P
P
This product is not intended for permanent installation.
Always connect the product to a grounded circuit to avoid the risk of electrocution.
Always disconnect the product from the power source before cleaning or replacing
the fuse.
Avoid direct eye exposure to the light source while the product is on.
Make sure the power cord is not crimped or damaged.
Never disconnect the product from power cord by pulling or tugging on the cord.
If mounting the product overhead, always secure to a fastening device using a
safety cable.
Make sure there are no flammable materials close to the product when operating.
Do not touch the product’s housing when operating because it may be very hot.
Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
The product is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
Always install the product in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces.
Be sure that no ventilation slots on the product’s housing are blocked.
Never connect the product to a dimmer.
Make sure to replace the fuse with another of the same type and rating.
Never carry the product from the power cord or any moving part. Always use the
hanging/mounting bracket or the handles.
The maximum ambient temperature (Ta) is 104° F (40° C). Do not operate the
product at higher temperatures.
In the event of a serious operating problem, stop using the product immediately.
Never try to repair the product. Repairs carried out by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
Keep this User Manual. If you sell the product to another user, be sure that they
also receive this document.
Intimidator™ Spot LED 150 User Manual Rev. 8
2. INTRODUCTION
Product Overview
Adjustable Lens
Moving Head
Moving Yoke
Cooling Fan
LED Display
Fuse Holder
Power In/Out
Intimidator™ Spot LED 150 User Manual Rev. 8
DMX In/Out
Page 5 of 18
Product Dimensions
Page 6 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
3. SETUP
AC Power
The Intimidator™ Spot LED 150 has an auto-ranging power supply and it can work with
an input voltage range of 100~240 VAC, 50/60 Hz.
To determine the product’s power requirements (circuit breaker, power outlet, and
wiring), use the current value listed on the label affixed to the product’s back panel, or
refer to the product’s specifications chart. The listed current rating indicates the
product’s average current draw under normal conditions.
Always connect the product to a protected circuit (circuit breaker or fuse). Make
sure the product has an appropriate electrical ground to avoid the risk of
electrocution or fire.
Never connect the product to a rheostat (variable resistor) or dimmer circuit, even
if the rheostat or dimmer channel serves only as a 0~100% switch.
Disconnect the product from power before replacing the fuse.
Fuse
Replacement
1.
2.
3.
Power Linking
Using a flat-head screwdriver, unscrew the fuse holder from the back of the product.
Remove the blown fuse from the holder and replace with a fuse of the exact same
type and rating.
Insert the fuse holder back in place, re-tighten, and reconnect power.
The product provides power linking via the Edison outlet located in the back of the unit.
Please see the diagram below for further explanation.
Power Linking
Diagram
1st Product
nd
2 Product
rd
3 Product
Other products
You can power link up to 6 Intimidator™ Spot LED 150 units on 120 VAC or up to
12 Intimidator™ Spot LED 150 units on 230 VAC.
The power linking diagram shown above corresponds to the North American
version of the product ONLY! If using the product in other markets, you must
consult with the local CHAUVET® distributor as power linking connectors and
requirements may differ in your area.
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 7 of 18
Mounting
Before mounting the product, read and follow the Safety Notes.
Orientation
The Intimidator™ Spot LED 150 may be mounted in any position; however, make sure
adequate ventilation is provided around the product.
Rigging
Mounting Diagram
·
Before deciding on a location, always make sure there is easy access to the product
for maintenance and programming purposes.
·
Make sure that the structure or surface onto which you are mounting the product
can support the product’s weight. See the Technical Specifications section of this
manual for weight information.
·
When mounting the product overhead, always use a safety cable. Mount the
product securely to a rigging point, whether an elevated platform or a truss.
·
When rigging the product onto a truss, you should use a mounting clamp of
appropriate weight capacity. The bracket has 13 mm holes, which are appropriate
for this purpose.
·
When power linking multiple products, you must always consider the length of the
power linking cable and mount the products close enough for the cable to reach.
·
The rubber feet also serve as floor supports/allow for surface mounting. When
mounting the product on the floor, make sure that the product and cables are away
from people and vehicles.
Bracket
Attachement (x2)
Rubber Feet (x4)
Safety Loop
Attachment Point
Page 8 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
4. OPERATION
Control Panel
Operation
To access the control panel functions, use the four buttons located underneath the
display.
Button
<MODE/ESC>
<UP>
Menu Map
Function
Press to find an operation mode or to back out of the current menu
option
Press to scroll up the list of options or to find a higher value
<DOWN>
Press to scroll down the list of options or to find a lower value
<ENTER>
Press to activate a menu option or a selected value
Mode
Programming Steps
DMX Mode
001-512
Sets the DMX starting address
SLAv (Son)
Operating
Mode
Pan
Tilt
Display
Channel Mode
Manual Pan
Range
Manual Tilt
Range
Description
Slave operating mode
NASL (SLoU)
Automatic mode, slow program
NAFA (FASt)
Automatic mode, fast program
NStS (SrUn)
Sound-Active mode
Normal Pan
PAn
Normal Pan operation
Inverse Pan
r PAn
Inverse Pan operation
Normal Tilt
tiL
Normal Tilt operation
Inverse Tilt
r tiL
Inverse Tilt operation
Normal
Display
diS
Inverse
Display
r diS
11-Channel
Mode
11CH
6-Channel
Mode
6CH
Change the LCD display text position
Selects the DMX personality
Pan 540
PA54
Pan 360
PA36
Pan 180
PA18
Tilt 270
Ti27
Tilt 180
Ti18
Tilt 90
Ti 9
Select Pan angle range
Select Tilt angle range
Reset
rESt
Resets fixture
Load
LoAd
Load factory defaults
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 9 of 18
Configuration
(DMX)
Set
1.
2.
3.
the product in DMX mode to control with a DMX controller.
Connect the product to a suitable power outlet.
Turn the product on.
Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
Starting Address
When selecting a starting DMX address, always consider the number of DMX channels
the selected DMX mode uses. If you choose a starting address that is too high, you could
restrict the access to some of the product’s channels.
The Intimidator™ Spot LED 150 uses up to 11 DMX channels in its 11-channel DMX
mode, which defines the highest configurable address to 502.
If unfamiliar with the DMX, download the DMX Primer from www.chauvetlighting.com.
To select the starting address, do the following:
1. Press <MODE/ESC> repeatedly until 001 shows on the display.
2. Press <ENTER>.
3. Use <UP> or <DOWN> to select the starting address.
4. Press <ENTER>.
DMX
Personalities
The Intimidator™ Spot LED 150 has two DMX personalities, a 6-channel personality and
an 11-channel personality.
To choose which DMX personality to use, follow the steps below:
1. Press <MODE/ESC> repeatedly until either 11CH (to choose the 11-channel
personality) or 6CH (to choose the 6-channel personality) shows on the display.
2. Press <ENTER>.
Page 10 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
DMX Channel Assignments and Values
11-CH
Channel
Function
Value
Setting
1
Pan
000 ó 255 0–540°
2
Tilt
000 ó 255 0–270°
3
4
5
Fine Pan
Fine Tilt
Speed
6
Color Wheel
000 ó
000 ó
000 ó
000 ó
006 ó
012 ó
018 ó
024 ó
030 ó
036 ó
042 ó
048 ó
054 ó
064 ó
070 ó
076 ó
082 ó
088 ó
094 ó
100 ó
106 ó
112 ó
118 ó
128 ó
255
255
255
005
011
017
023
029
035
041
047
053
063
069
075
081
087
093
099
105
111
117
127
191
192 ó 255
7
Shutter
8
Dimmer
Intimidator™ Spot LED 150 User Manual Rev. 8
000 ó
004 ó
008 ó
216 ó
000 ó
003
007
215
255
255
Fine control of panning
Fine control of tilting
Pan/Tilt speed (fast to slow)
White
Yellow
Magenta
Green
Red
Cyan
Orange
Blue
Light Green
Amber
White + Yellow
Yellow + Magenta
Magenta + Green
Green + Red
Red + Cyan
Cyan + Orange
Orange + Blue
Blue + Light Green
Light Green + Amber
Amber + White
Color cycling rainbow with increasing speed
Reverse color cycling rainbow with increasing
speed
Blackout
Open
Strobe (0–20 Hz)
Open
0–100%
Page 11 of 18
11-CH
(cont.)
Page 12 of 18
Channel
Function
9
Gobo Wheel
10
Control Functions
11
Movement Macros
Value
064 ó
072 ó
080 ó
086 ó
092 ó
098 ó
104 ó
110 ó
116 ó
122 ó
128 ó
192 ó
000 ó
008 ó
028 ó
048 ó
068 ó
088 ó
108 ó
128 ó
148 ó
168 ó
188 ó
208 ó
228 ó
248 ó
000 ó
008 ó
024 ó
040 ó
056 ó
072 ó
088 ó
104 ó
120 ó
136 ó
152 ó
168 ó
184 ó
200 ó
216 ó
232 ó
248 ó
071
079
085
091
097
103
109
115
121
127
191
255
007
027
047
067
087
107
127
147
167
187
207
227
247
255
007
023
039
055
071
087
103
119
135
151
167
183
199
215
231
247
255
Setting
Gobo 9 shake, from slow to fast
Gobo 8 shake, from slow to fast
Gobo 7 shake, from slow to fast
Gobo 6 shake, from slow to fast
Gobo 5 shake, from slow to fast
Gobo 4 shake, from slow to fast
Gobo 3 shake, from slow to fast
Gobo 2 shake, from slow to fast
Gobo 1 shake, from slow to fast
Open
Cycle effect with increasing speed
Reverse cycle effect with increasing speed
No function
Blackout while pan/tilt moving
Blackout while moving gobo wheel
Disable blackout while pan/tilt/moving gobo wheel
Blackout while moving color wheel
Disable blackout while pan/tilt/moving color wheel
Disable blackout while moving gobo/color wheel
Disable blackout while moving all options
Reset pan
Reset tilt
Reset color wheel
Reset gobo wheel
Reset all channels
No function
No function
Automatic movement 1
Automatic movement 2
Automatic movement 3
Automatic movement 4
Automatic movement 5
Automatic movement 6
Automatic movement 7
Automatic movement 8
Sound-active movement 1
Sound-active movement 2
Sound-active movement 3
Sound-active movement 4
Sound-active movement 5
Sound-active movement 6
Sound-active movement 7
Sound-active movement 8
Intimidator™ Spot LED 150 User Manual Rev. 8
6-CH
Channel
Function
Value
Setting
1
Pan
000 ó 255 0–540°
2
Tilt
000 ó 255 0–270°
3
Color
000 ó
006 ó
012 ó
018 ó
024 ó
030 ó
036 ó
042 ó
048 ó
054 ó
064 ó
070 ó
076 ó
082 ó
088 ó
094 ó
100 ó
106 ó
112 ó
118 ó
128 ó
005
011
017
023
029
035
041
047
053
063
069
075
081
087
093
099
105
111
117
127
191
000 ó
004 ó
008 ó
216 ó
000 ó
003
007
215
255
255
White
Yellow
Magenta
Green
Red
Cyan
Orange
Blue
Light Green
Amber
White + Yellow
Yellow + Magenta
Magenta + Green
Green + Red
Red + Cyan
Cyan + Orange
Orange + Blue
Blue + Light Green
Light Green + Amber
Amber + White
Color cycling rainbow with increasing speed
Reverse color cycling rainbow with increasing
speed
Blackout
Open
Strobe (0–20 Hz)
Open
0–100%
064 ó
072 ó
080 ó
086 ó
092 ó
098 ó
104 ó
110 ó
116 ó
122 ó
128 ó
192 ó
071
079
085
091
097
103
109
115
121
127
191
255
Gobo 9 shake, from slow to fast
Gobo 8 shake, from slow to fast
Gobo 7 shake, from slow to fast
Gobo 6 shake, from slow to fast
Gobo 5 shake, from slow to fast
Gobo 4 shake, from slow to fast
Gobo 3 shake, from slow to fast
Gobo 2 shake, from slow to fast
Gobo 1 shake, from slow to fast
Open
Cycle effect with increasing speed
Reverse cycle effect with increasing speed
192 ó 255
4
Shutter
5
Dimmer
6
Gobo Wheel
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 13 of 18
Configuration
(Standalone)
Set the product in one of the standalone modes to control without a DMX controller.
1. Connect the product to a suitable power outlet.
2. Turn the product on.
Never connect a product that is operating in any standalone mode (either Static,
Automatic, or Sound) to a DMX string connected to a DMX controller. Products in
standalone mode may transmit DMX signals that could interfere with the DMX
signals from the controller.
Sound-Active
Mode
To enable the Sound-Active mode, do the following:
1. Press <MODE/ESC> repeatedly until one of the following shows on the display:
NASL, NAFA, NStS, or SLAv.
2. Press <UP> or <DOWN> to select NStS.
3. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
Automatic Mode
Manual Pan/Tilt
Operation
To enable the Automatic mode, follow the instructions below:
1. Press <MODE/ESC> repeatedly until one of the following shows on the display:
NASL, NAFA, NStS, or SLAv.
2. Press <UP> or <DOWN> to select NASL (for a slow light show) or NAFA (for a fast
light show).
3. Press <ENTER>.
To select whether you want the Intimidator™ Spot LED 150 to operate with normal
panning or inverted panning, do the following:
1. Press <MODE/ESC> repeatedly until PAn shows on the display.
2. Press <UP> or <DOWN> to select normal pan operation (PAn) or inverse pan
operation (r PAn).
3. Press <ENTER>.
To select whether you want the Intimidator™ Spot LED 150 to operate with normal tilting
or inverted tilting, do the following:
1. Press <MODE/ESC> repeatedly until tiL shows on the display.
2.
3.
Pan/Tilt Angle
Range
Press <UP> or <DOWN> to select normal pan operation (tiL) or inverse pan
operation (r tiL).
Press <ENTER>.
You are able to restrict the pan and tilt angles on the Intimidator™ Spot LED 150 to
achieve the effect you like.
To select which pan angle range to use, do the following:
1. Press <MODE/ESC> repeatedly until PA54 shows on the display.
2. Press <UP> or <DOWN> to select 540° (PA54), 360° (PA36) or 180° (PA18).
3. Press <ENTER>.
To select which tilt range to use, do the following:
1. Press <MODE/ESC> repeatedly until Ti27 shows on the display.
2. Press <UP> or <DOWN> to select either 270° (Ti27), 180° (Ti18) or 90° (Ti 9).
3. Press <ENTER>.
Page 14 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
Display
Orientation
You are able to flip the LED display for easy readability in any mounting situation.
To select your display angle:
1. Press <MODE/ESC> repeatedly until diS shows on the display.
2.
3.
Master/Slave
Mode
Reset Software
Press <UP> or <DOWN> to select normal display mode (diS) or inverse display
mode (r diS).
Press <ENTER>.
The Master/Slave mode allows a single Intimidator™ Spot LED 150 unit (the “master”) to
control the actions of one or more Intimidator™ Spot LED 150 units (the “slaves”)
without the need of a DMX controller. The master unit will be set to operate in either
Automatic or Sound-Active mode, while the slave units will be set to operate in Slave
mode. Once set and connected, the slave units will operate in unison with the master
unit.
Configure the units as indicated below.
Slave units:
1. Press <MODE/ESC> repeatedly until SLAv shows on the display.
2. Press <ENTER> to accept.
3. Set the DMX address to 001.
4. Connect the DMX input of the first slave unit to the DMX output of the master unit.
5. Connect the DMX input of the subsequent slave units to the DMX output of the
previous slave unit.
6. Finish setting and connecting all the slave units.
Master unit:
1. Set the master unit to operate in either Automatic or Sound mode.
2. Make the master unit the first unit in the DMX daisy chain.
·
Configure all the slave units before connecting the master unit to the DMX
daisy chain.
·
Never connect a DMX controller to a DMX string configured for Master/Slave
operation because the controller may interfere with the signals from the
master unit.
·
Do not connect more than 31 slave units to the master unit.
To reset the software on the Intimidator™ Spot LED 150, do the following:
1. Press <MODE/ESC> repeatedly until rESt shows on the display.
2. Press <ENTER>. The product will reset all settings in the software to the default
factory settings.
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 15 of 18
5. TECHNICAL INFORMATION
Product
Maintenance
Dust build up reduces light output performance and can cause overheating. This can
lead to reduction of the light source’s life and/or mechanical wear. To maintain optimum
performance and minimize wear, you should clean your lighting products at least twice a
month. However, be aware that usage and environmental conditions could be
contributing factors to increase the cleaning frequency.
To clean the product, follow the instructions below:
·
Unplug the product from power.
·
Wait until the product is at room temperature.
·
Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface/vents.
·
Clean all external optics with a mild soap solution, ammonia-free glass cleaner, or
isopropyl alcohol.
·
Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
·
Softly drag any dirt or grime to the outside edges of the external optics.
·
Gently polish the external optics until they are free of haze and lint.
Always dry the external optics carefully after cleaning them.
Do not spin the cooling fan/fans using compressed air because you could damage
it/them.
Page 16 of 18
Intimidator™ Spot LED 150 User Manual Rev. 8
6. TECHNICAL SPECIFICATIONS
Dimensions and
Weight
Length
Width
Height
Weight
8.1 in (205 mm)
8.3 in (211 mm)
11.5 in (291 mm)
9.3 lbs (4.2 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Power
Light Source
Photo Optic
Thermal
DMX
Ordering
Power Supply Type
Range
Voltage Selection
Switching (internal)
100~240 V, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
88 W
92 W
Operating
0.7 A
0.4 A
Power linking current (units)
8 A (6 units)
8 A (12 units)
Fuse
F 2 A, 250 V
F 2 A, 250 V
Power I/O
US/Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power Cord plug
Edison (US)
Local plug
Type
Power
Lifespan
LED
25 W
50,000 hours
Color
Quantity
Current
White
1
1.5 A
Parameter
Illuminance @ 2 m
4300 lux
Beam angle
15º
Strobe rate
0–20 Hz
Pan & Tilt
540°
270°
Pan/Tilt Ranges
540°, 360°, 180°
Pan
270°, 180°, 90°
Tilt
Maximum External Temp.
Cooling System
104° F (40° C)
Fan
I/O Connectors
Connector Type
Channel Range
3-pin XLR
Sockets
6, 11
Product Name
Item Code
Item Number
Intimidator™ Spot LED 150
08010176
INTSPOTLED150
Intimidator™ Spot LED 150 User Manual Rev. 8
Page 17 of 18
In case you need to return a product or request support, follow the procedure below:
·
·
·
If you live in the U.S., contact CHAUVET® World Headquarters (see below).
If you live in the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).
If you live in any other country, DO NOT contact CHAUVET®. Instead, contact your
distributor of record. See www.chauvetlighting.com for distributors outside the U.S.,
United Kingdom, or Ireland.
If you live outside the U.S., United Kingdom, or Ireland, contact your distributor of
record and follow their instructions on how to return CHAUVET® products to
them. Visit our website for contact details.
Returns
Call the corresponding CHAUVET® Tech Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
You must send the merchandise prepaid, in its original box, and with its original packing
and accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product
returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper
and place it inside the box:
·
Your name
·
Your address
·
Your phone number
·
RMA number
·
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. As a suggestion, proper UPS packing or doubleboxing is always a safe method to use.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
Contact Us
World Headquarters
CHAUVET®
General Information
Address:
5200 NW 108th Avenue
Sunrise, FL 33351
Voice:
(954) 577-4455
Fax:
(954) 929-5560
Toll free:
(800) 762-1084
Technical Support
Voice:
(954) 577-4455 (Press 4)
Fax:
(954) 756-8015
Email:
[email protected]
World Wide Web
www.chauvetlighting.com
Page 18 of 18
United Kingdom & Ireland
CHAUVET® Europe Ltd.
General Information
Address:
Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice:
+44 (0)1773 511115
Fax:
+44 (0)1773 511110
Technical Support
Email:
[email protected]
World Wide Web
www.chauvetlighting.co.uk
Intimidator™ Spot LED 150 User Manual Rev. 8
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