PLUS USER'S GUIDE 53W1 SERIES 220-240V 2 Thank You 3 Safety Instructions 4 Product View 5 Assembly 6-10 Operations 11 Maintenance and Care 12 Troubleshooting 13 Replacement Parts 14 Accessories 15 Guarantee 16 Consumer Care Thanks for buying a BISSELL deep cleaner We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL deep cleaner is well made, and we back it with a limited two year guarantee. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL deep cleaner. Thanks again, from all of us at BISSELL. Mark J. Bissell Chairman & CEO 2 w w w. b i s s e l l . c o m IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your deep cleaner. WARNING: To reduce the risk of fire, electric shock, or injury: ■Do not leave appliance when plugged in. ■Unplug from electrical socket when not in use and before servicing. ■Do not modify earthed plug. ■Use indoors only. ■Do not allow to be used as a toy. ■This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory and mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision. ■Children should be supervised to ensure that they do not play with the appliance. ■Use only as described in the user guide. ■Use only manufacturer’s recommended attachments. ■Do not use with damaged cable or plug. ■If the supply cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. ■Do not immerse in water or liquid. ■If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and return it to a service center. ■Liquid or steam must not be directed towards equipment containing electrical components. ■Do not pull or carry by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners. ■Do not run appliance over cable. ■Keep cable away from heated surfaces. ■Do not unplug by pulling on cable. ■To unplug, grasp the plug, not the cable. ■Do not handle plug or appliance with wet hands. ■Do not put any object into openings. w w w. b i s s e l l . c o m ■Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. ■Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. ■Turn off all controls before unplugging. ■Use extra care when cleaning on stairs. ■Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present. ■Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.) ■Do not use appliance in an enclosed space filled with vapors given off by oil base paint, some mothproofing substances, flammable dust, or other explosive or toxic vapors. ■Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. ■Keep appliance on a level surface. ■Do not carry appliance while in use. ■If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares may be obtained from your BISSELL supplier. If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a mains socket. SAVE THESE INSTRUCTIONS This model is for household use only. WARNING: This appliance must be earthed. WARNING: To reduce the risk of fire and electric shock – use indoors only. Do not immerse. Use only on surfaces moistened by the cleaning process. Use only bissell cleaning products intended for use with this machine. WARNING: To reduce the risk of electric shock, always install float before any wet pick-up operation IMPORTANT FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz POWER SUPPLY ONLY. 3 Product view Spray Trigger Quick Release Cord Wrap Tough Stain Tool Hose Wrap Handle Assembly Power Cord Hose Warning: To reduce the risk of fire and Upper Body electric shock due to internal component damage, use only BISSELL cleaning formulas intended for use with the deep cleaner. ReadyTools™ Dial Collection Tank Vent Cover (Foam Filter) Removable Nozzle Collection Tank Latch Cleaning formula: Keep plenty of genuine BISSELL 2X cleaning formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning formulas may harm the machine and will void the guarantee. 1.5 L 2X Wash & Protect PRO Professional Stain & Odour Formula w/ Scotchgard™ Protector #1089E 4 1.5 L 2X Wash & Protect PET Pet Stain & Odour Formula w/ Scotchgard™ Protector #1087E 1.5 L 2X Wash & Protect Stain & Odour Formula w/ ™ Scotchgard Protector #1086E w w w. b i s s e l l . c o m 1.5 L 2X Wash & Refresh Blossom & Breeze Fragrance Formula w/ Febreze® Freshness #1078E 1.5 L 2X Wash & Refresh Cotton Fresh Formula w/Febreze® Freshness #1079E 1.5L 2X Wash & Refresh Natural Orange Formula #1146E 650 mL Stain Pretreat #1147E Assembly Your deep cleaner assembles quickly and easily. The only tool you will need for assembly is a Phillips head screwdriver. 1. 2. 3. 4. 5. 6. 7. 8. 1. Slide upper body onto lower body. 2. Secure with screws. 3. Attach hose wrap to upper handle by sliding it up the bottom of the handle until it snaps firmly in place. 4. Slide upper handle into upper body, until it will not go any further and secure with screw. 5. Place solution tank on back of unit. 6. Wrap power cord and flex hose. 7. Keep flex hose snugly in place by using the hose secure latch. 8. Attach tool to end of hose. Assembly is now complete. w w w. b i s s e l l . c o m 5 Operations Special features Your BISSELL deep cleaner is a home cleaning system that uses a combination of hand hot tap water, BISSELL cleaning formula, brush agitation and suction to safely clean carpets. DirtLifter™ Powerbrush The DirtLifter PowerBrush is designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights. When the power is ON and the machine is in the upright position, your carpet is protected because the brush is lifted up off the carpet. ReadyTools™ Dial The Ready Tools feature allows you to choose between FLOOR CLEANING or cleaning with TOOLS simply by turning the dial. The TOOLS setting allows for above floor cleaning of upholstery, stairs, creases along baseboards, and other hard to reach areas. Simply choose the tool that is appropriate for the job, attach to flex hose, and you are ready to go. Microban® antibacterial product protection Microban antibacterial product protection is built into key components to help prevent the growth of harmful common household bacteria. It helps to keep the unit fresher an cleaner between uses. Scotchgard™ Protector Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer. Before you clean 1. Move furniture to another area if cleaning an entire room. (Optional) 2. Vacuum carpet thoroughly. 3. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 6 w w w. b i s s e l l . c o m Warning: To reduce the risk of fire, use only BISSELL deep cleaning formula for full size machines in your deep cleaner. Use of cleaning formulas that contain lemon or pine oil may damage this appliance and void the guarantee. Chemical spot cleaners or solvent-based soil removers should not be used. These products may react with the plastic materials used in your deep cleaner causing cracking or pitting. Operations Before you clean continued 4.Pretreating (optional) Pretreat stubborn stains and highly soiled carpet in hallways and other high-traffic areas. 4a.Generously spray BISSELL Stain Pretreat evenly over soiled area. Caution: DO NOT OVER WET CARPET 4b.Wait 3-5 minutes before deep cleaning. Fill the tank 1. 1. Remove the solution tank by lifting it straight up, then away from the lower body. 2. 2. Unscrew the black cap at the bottom of the solution tank. 3. Fill with hand hot (60°C/140°F MAX) tap water to the WATER line. Fill the rest of the tank with BISSELL 2X Formula to 3. the FORMULA line. Replace and tighten the black cap. NOTE: Do not boil or microwave water as it can damage the solution tank. 4. Place solution tank on lower body. 4. Carpet cleaning 1. Set ReadyTools dial to "FLOOR CLEANING". 2. Plug into proper outlet. 3. Turn the power switch to the ON (I) position (located on the back of unit) 4. With foot, press the red recline lever (located on the back of unit). 5. Cleaning Strokes. While pressing the spray trigger, make one slow forward wet pass and another one back. Caution: Do not overwet. 6. Release the spray trigger and make one slow forward and backward pass over the same area. 7. Repeat steps 5 and 6 until solution being pulled up appears clean. 8. Empty the collection tank when dirty water reaches the full line, or when the solution tank is empty. 1. 3. & 4. Power Recline Lever Empty the collection tank 1. Turn power switch OFF (O) and unplug power cord from outlet. 2. Remove the collection tank from base of unit. w w w. b i s s e l l . c o m 7 Operations Empty the collection tank continued 2a. Release collection tank latches (on each side) by pulling up from the bottom of latch and then out. 2a. 2b. 2b. Carefully remove the top of the tank by lifting up on the tank handle. 3. Carry collection tank to a toilet or sink. To empty, pour out contents using opening at back of tank. 4. Rinse collection tank thoroughly and replace on unit. 3. 5. Refill solution tank and continue cleaning. Cleaning with attachments Your deep cleaner is equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. 1. Important! If using to clean upholstery, check upholstery tags. 1a.Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaner. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer. 1b.Check for colourfastness in an inconspicuous place. 1c.If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when wet. 1d.Plan activities to allow upholstery time to dry. 1e.Vacuum area thoroughly. 2. Follow the instructions on page 7 for filling the tank. 3. Set the ReadyTools dial to the “TOOLS” setting. 4. Attach the cleaning tool to the end of the hose. NOTE: If your deep cleaner came with a Deep Reach Tool, do not follow the cleaning instructions in this section. Instead, follow the "Cleaning with deep reach tool" instructions in the next section. 8 w w w. b i s s e l l . c o m 3. 4. Operations Cleaning with attachments continued 5. Plug in and turn the power switch to the ON position. 6. Clean by pressing the spray trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the spray trigger to suction dirty water. Continue to clean in the area, working in small sections, until dirt is removed. Caution: Do Not Overwet. 7. When finished cleaning, remove and rinse tool(s) in clean, running water. 8. It is recommended that you suction clean water from a bowl to rinse out the hose. 9. Lift end of hose and stretch out to ensure all water is cleared from hose. 10.Wrap flex hose around hose wrap. 11.Empty collection tank and rinse out, following instructions on page 10 under "Cleaning after use." 12.Return ReadyTools dial to “FLOOR CLEANING” setting. 8. 9. Deep reach tool attachment (Select models only) 1. Follow the instructions on page 7 for Filling the tank. 2. Follow instructions 1-5 on pages 8 and 9 under "Cleaning with attachments". 3. Set tool on stain and press the spray trigger to spray trigger solution onto the area to be cleaned. 4. Slowly move the tool back and forth over the soiled surface, keeping the tool in contact with the carpet. 5. Release the spray trigger and move tool slowly over the soiled area to suction up water and dirt. 6. Continue to clean the area, working in small sections, until no more dirt can be removed. 7. Remove tool from hose when finished. Clean under warm water before storing 8. Follow cleaning attachment instructions 8-12 in the "Cleaning with attachments" section above. w w w. b i s s e l l . c o m 3. 5. 7. 9 Operations Cleaning after use 2a. 1. Unplug the unit. 2. Rinse collection tank thoroughly. 2a.Remove ReadyTools Dial by rotating it halfway between “TOOLS” & “FLOOR CLEANING.” 2b. 2b. 3. 4. 5. 6. 2b. Pop out knob by using the opening on the back of the tank. Rinse and replace knob and collection tank. 3. Remove tank vent & foam filter (located on top of the collection tank) and rinse. 4. Clean nozzle window by lifting latch and removing from machine. Rinse under running water. 5. When finished, replace nozzle and secure with latch. NOTE: For best results, it is recommended that the nozzle is cleaned after each use. 6. Remove lint and hair from red gasket in base of unit. (Do not remove gasket) 7. Replace the collection tank to the base of the machine and secure with latches. 10 w w w. b i s s e l l . c o m Maintenance and care Machine storage For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. Wrap power cord around Quick Release Cord Wrap™ on side of the machine. 2. Wipe all surfaces with a soft cloth. Store cleaner upright in a protected, dry area. NOTE: You may have cleaning solution remaining in the solution tank. You may store your machine this way for the next cleaning task, but never keep dirty water in the collection tank. WARNING: To reduce the risk of injury from moving parts and/or electrical shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. CAUTION: Do not store unit where freezing may occur. Damage to internal components may result. w w w. b i s s e l l . c o m 11 Troubleshooting Reduced Spray OR No Spray in Upright Mode Possible causesRemedies 1. Solution tank empty 1. Refill tank with water and formula 2. Lint screen on solution tank cap clogged 2. Soak solution tank cap in warm water and then rinse under running water Reduce Spray or No Spray Attachment Possible causesRemedies 1. Solution tank empty 1. Refill tank with water and formula 2. Spray nozzle clogged 2. Clean spray nozzle by rinsing tool under water 3. Pump needs priming 3. Place tool on floor and press spray trigger 4. Machine is reclined 4. Return machine to full upright position until it locks into place 5. ReadyTools dial is set to “FLOOR CLEANING” 5. Choose “TOOLS” setting on ReadyTools dial Deep cleaner not picking up cleaning solution Possible causesRemedies 1. Collection tank not aligned/secured 1. Check tank alignment and secure with side latches 2. Collection tank full 2. Empty tank 3. Removable nozzle installed improperly 3. Unplug unit. Align four "hooks" on nozzle into bottom first, then snap into place on top 4. Removable nozzle full of debris 4. Unplug unit. Remove nozzle and rinse under running water 5. Red lint screen under collection tank clogged 5. Remove debris from lint screen 6. ReadyTools dial not set properly 6. Choose either “FLOOR CLEANING” or “TOOLS” for desired cleaning method Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. 12 w w w. b i s s e l l . c o m Replacement parts Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item 1 2 3 4 5 6 7 8 9 10 Part No. 160-3147 203-5661 203-8271 203-5546 203-8118 203-5658 203-8119 203-5659 203-8120 203-5662 Part Name Handle Assembly (includes screws) Solution Tank (Includes Cap and Insert Assembly) Collection Tank (with diverter) DirtLifter PowerBrush Cord Wrap (upper) Hose Wrap Clip Upper body with Screws Lower Hose Wrap Nozzle Solution Tank Cap & Insert *Not all parts are included with every model. 1 2 3 4 5 6 7 8 9 10 w w w. b i s s e l l . c o m 13 Accessories ItemPart No. Part Name 1 2 3 4 5 6 7 *Not 203-6651 3” Tough Stain Tool 203-6652 Powered TurboBrush™ Hand Tool 203-6653 4” Upholstery Tool 203-6654 6” Stair Tool 203-6655 Spraying Crevice Tool 203-7412 Deep Reach™ Tool 203-5683 Hard Floor Tool, all parts are included with every model. 1 2 6 7 3 4 5 Cleaning Formula: Refer to bottom of page 4 of this guide for a full selection of cleaning formula available for purchase. 14 w w w. b i s s e l l . c o m Guarantee This Guarantee only applies outside of the USA and Canada. It is provided by BISSELL International Trading Company BV (“BISSELL”). This Guarantee is provided by BISSELL. It gives you specific rights. It is offered as an additional benefit to your rights under law. You also have other rights under law which may vary from country to country. You can find out about your legal rights and remedies by contacting your local consumer advice service. Nothing in this Guarantee will replace or lessen any of your legal rights or remedies. If you need additional instruction regarding this Guarantee or have questions regarding what it may cover, please contact BISSELL Consumer Care or contact your local distributor. This Guarantee is given to the original purchaser of the product from new and is not transferable. You must be able to evidence the date of purchase in order to claim under this Guarantee. Limited Two-Year Guarantee Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will for two years from the date of purchase by the original purchaser repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge, any defective or malfunctioning part or product. BISSELL recommends that the original packaging and evidence of the date of purchase be kept for the duration of the Guarantee period in case the need arises within the period to claim on the Guarantee. Keeping the original packaging will assist with any necessary re-packaging and transportation but is not a condition of the Guarantee. If for your product is replaced by BISSELL under this Guarantee, the new item will benefit from the remainder of the term of this Guarantee (calculated from the date of the original purchase). The period of this Guarantee shall not be extended whether or not your product is repaired or replaced. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE GUARANTEE This Guarantee applies to products used for personal domestic use and not commercial or hire purposes. Consumable components such as filters, belts and mop pads, which must be replaced or serviced by the user from time to time, are not covered by this Guarantee. This Guarantee does not apply to any defect arising from fair wear and tear. Damage or malfunction caused by the user or any third party whether as a result of accident, negligence, abuse, neglect, or any other use not in accordance with the User Guide is not covered by this Guarantee. An unauthorised repair (or attempted repair) will void this Guarantee whether or not damage has been caused by that repair/attempt. Removing or tampering with the Product Rating Label on the product or rendering it illegible will void this Guarantee. SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. BISSELL does not exclude or limit in any way its liability for (a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; (c) or for any other matter which cannot be excluded or limited under law. w w w. b i s s e l l . c o m 15 BISSELL consumer care If your BISSELL product should require service: Call BISSELL Consumer Care at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. If you have questions about your guarantee or need replacement parts please contact the numbers below. For UK inquiries: Monday - Thursday 9 am - 5 pm Friday 9 am - 4 pm BISSELL Homecare (Overseas) Inc. Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Kingdom Telephone: 0844-888-6644 For all other inquiries: Monday – Friday 8 am - 4 pm BISSELL Homecare, Inc. PO Box 1888 Grand Rapids, Michigan 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383 Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a guarantee claim. See Guarantee on page 15 for details. Do not throw the appliance away with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this you will help to preserve the environment. ©2013 BISSELL Homecare, Inc All rights reserved. Printed in China Part Number 160-3146 Rev 10/13 Visit our website at: www.bissell.com Scotchgard is a trademark of 3M Microban® is a registered trademark of Microban Products Company 16 w w w. b i s s e l l . c o m Febreze is a trademark of The Proctor & Gamble Company, Cincinnati, Ohio used under license by BISSELL Homecare, Inc.
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