ADDER | ADDER.NET | User guide | ADDER ADDER.NET User guide

ADDER ADDER.NET User guide
ADDER.NET
[Version 1.10]
User Guide
AD
DER
.NE
T
HOS
TS
DEV
ICE
USE
RS
S
PC
KVM
dev-over-I
P
ice
PC
PC
PC
KVM
dev-over-I
P
ice
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The Manager
Using the Manager.......................................................................6
Getting started with the Manager..............................................6
Adding new devices.................................................................7
Devices..........................................................................................7
Managing device entries.......................................................11
Advanced Control (Hardware Manager).........................12
Power control devices............................................................14
Altering outlet allocation.................................................14
Device clusters........................................................................15
Adding new hosts..................................................................18
Hosts............................................................................................18
Managing host entries..........................................................20
Host groups............................................................................22
Users............................................................................................25
Adding new users..................................................................25
Managing user entries...........................................................26
User groups............................................................................27
The Connector
Accessing the Connector ...........................................................36
Searching for hosts, devices or clusters ....................................36
Using hosts..................................................................................37
Connector preferences...............................................................38
Further information
Troubleshooting.........................................................................39
Getting assistance.......................................................................39
Appendix 1 - What are Secure Tickets?.....................................40
Appendix 2 - What are S3 connections?...................................41
Appendix 3 - Backing up and restoring....................................42
Appendix 4 - Firmware upgrades..............................................44
Appendix 5 - Configuring firewalls...........................................45
Appendix 6 - Console server connections.................................46
Index
getting
started
Installation....................................................................................4
Logging on....................................................................................5
Specific device requirements.......................................................5
Browser requirements..................................................................5
the
manager
Getting started
Tools............................................................................................30
Active Directory Import..............................................................31
Active Directory Import Options...........................................32
Active Directory Synchronisation .........................................33
Using logs....................................................................................34
Device auto-configuration.........................................................35
the
connector
Introduction..................................................................................2
A brief glossary of terms.........................................................2
ADDER.NET operation.............................................................3
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Welcome
welcome
Contents
1
Welcome
Introduction
Host - A computer system that is accessible remotely via a KVM-over-IP device. If
a KVM-over-IP device serves a single host, then they are usually considered to be
the same logical entity and there is no need to separately define the host.
Host group - A logical collection of host computers linked to the same or
different KVM devices which can be managed collectively and represented by a
single entry within ADDER.NET.
LAN / WAN
Connection
Manager - A user of the system with certain special privileges, in particular the
ability to manage the database associated with ADDER.NET.
HOSTS
DEVICES
PC
PC
PC
KVM-over-IP
device
PC
PC
PC
KVM-over-IP
device
PC
Power control device (PCD) - A power switch (usually with multiple outlets)
that can control the mains supply being fed to computer hosts or KVM devices,
under the command of a remote user via a network connection.
KVM-over-IP
device
Target - A target is anything that a user can make a connection to and that
can have user rights allocated to it. A target may be a device, a host or a device
cluster.
PC
PC
USERS
Security
To ensure maximum security, ADDER.NET does not retain any passwords within
its database for the KVM-over-IP devices that it controls. Instead, a valid password
is used once only to gain access to each device during the ‘acquire’ stage where
ADDER.NET establishes a Secure Ticket with the device. In all subsequent
accesses to each device, the relevant secure ticket is used to gain access.
User - A registered user of the system who has a defined access rights profile.
User group - A logical collection of users who require the same access rights to
devices and hosts within the system. They can be represented by a single entry
within ADDER.NET and managed collectively.
getting
started
Device cluster - KVM-over-IP devices can be grouped together to provide
multiple redundant connections to computer systems - such groups of devices
are called Clusters. Users are able to connect to the first available device in a
cluster rather than a specific device.
the
manager
Device - Any KVM-over-IP apparatus that allows remote access to one or more
computer systems (hosts).
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connector
Remote ADDER.NET server
Managing the details and relationships between multiple
KVM-over-IP devices, host computers and registered users
Throughout the ADDER.NET application and also this guide, you will find the
following terms used to describe the constituent parts of a typical KVM-over-IP
system:
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Adder KVM-over-IP devices provide the ability to control large numbers of host
computers from remote locations. When controlling larger groups of dispersed
computers using numerous KVM-over-IP devices, the major challenge becomes
one of management – retaining active control over a complex mix of devices,
host computers and registered users.
ADDER.NET has been developed as a common interface to help you to remotely
manage any number of KVM-over-IP devices together with all of their connected
host computers and the access rights of the users.
welcome
A brief glossary of terms
2
getting
started
the
manager
The Connector
This module can be used by registered users to allow quick access to all of the
targets for which they have access rights. Targets may be devices, hosts or device
groups, as appropriate.
the
connector
The Manager
This module is accessible only to managers and is where details about all
devices, hosts and users are configured and stored.
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ADDER.NET operates as a server application running on a system that can be
completely separate from any of the KVM-over-IP devices – it merely requires
an IP-network or Internet connection. ADDER.NET uses an intuitive HTML user
interface which means that registered users can access and control it remotely
using a standard web browser. Like all Adder KVM-over-IP products, ADDER.NET
employs high specification security techniques to ensure that only authorised
users may gain access.
ADDER.NET has two main modules: The Manager and the Connector.
welcome
ADDER.NET operation
3
Stage 1: Installing the ADDER.NET server
To install the ADDER.NET server:
1 Insert the CD-ROM or run the install executable.
2 Follow the on-screen instructions. During the installation, you will be asked to
select the link that you will normally use to access the system. Options are:
• The host name (e.g. host1),
• The fully qualified domain name (e.g. host1.yourcompany.local), or
• The IP address (e.g. 192.168.1.22).
ADDER.NET’s secure access method requires you to specify how you will
address the ADDER.NET server when connecting through a browser. This
ensures that the correct security certificates are generated.
The system will generate a security certificate which will avoid browser
security warnings being displayed when you access the system - this will be
installed during the next stage.
To install the security key authority certificate
1 Within the ADDER.NET logon page, click the following link:
Install the key authority certificate on this PC 2 In the resulting dialog box, click the Open button.
3 In the next dialog box, click the Install Certificate... button and follow the
on-screen instructions to complete the installation.
Stage 3: Installing the VNC-URI client
The VNC-URI client is necessary to allow connections to be made from ADDER.
NET to KVM-over-IP devices. The VNC URI client should be installed on all
machines that will make use of ADDER.NET.
To install the VNC-URI client
1 Within the ADDER.NET logon page, click the following link:
Install the VNC-URI client for ADDER.NET on this PC 2 In the resulting dialog box, click the Run button.
3 If a subsequent security dialog gives a security warning, click the Run button
to continue.
4 In the next dialog box, click the Next > button and then follow the onscreen instructions to complete the installation.
Note: We recommend that you take regular back-ups of certain folders and files
- please see Appendix 3: Backing up and restoring.
getting
started
The Security key authority certificate provides your browser with the necessary
reassurance that the software is from a known good source and as a result, you
will not need to provide a security confirmation every time ADDER.NET is used.
Note: These instructions are specific to Microsoft Internet Explorer (IE) running
on Windows XP. The procedures for other browsers and operating systems will
be similar but may vary. The procedure for IE on Windows Vista and 7 requires
manual location of the certificate, detailed instructions for which are provided in
the installation-page on-screen help.
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manager
Stage 2: Installing the security key authority certificate
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connector
ADDER.NET may be supplied on CD-ROM or as a self-installing application.
There are two components to the installation of ADDER.NET - the ADDER.NET
Server, and the ADDER.NET VNC-URI client.
In a typical installation, the ADDER.NET Server is installed just once, but the
ADDER.NET VNC-URI client may be installed on any PC from which ADDER.NET
Server needs to be accessed.
ADDER.NET Server requires a Windows Server 2003 or 2008, Windows XP Pro,
Windows Vista or Windows 7 PC (‘Home’ versions not supported) that has an IP
LAN/WAN/Internet connection to the devices that it will be monitoring. ADDER.
NET VNC-URI client is launched by a standard web browser.
There are three installation steps that are followed - Stage 1 will install the
ADDER.NET Server and is typically performed just once. Stages 2 and 3 will
install the ADDER.NET Client components and need to be carried out on each
computer that will be used to access the ADDER.NET Server.
Note: Cookies are used by ADDER.NET to streamline installation and operation.
You are recommended to allow cookies to remain intact within your browser
to ensure that installation reminder messages are suppressed. If you prefer
to delete cookies, you can use the ‘Ignore the installation checks’ link (once
installation has taken place) and then bookmark that link. If you then use the
bookmark to access ADDER.NET, the installation reminders will not be shown.
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Installation
welcome
Getting started
4
getting
started
To log on to ADDER.NET
1 Open your web browser and use the link that you specified during the
installation, e.g. host1, host1.yourcompany.local, 192.168.1.22, http://
localhost, etc.
ADDER.NET will display the logon page:
IMPORTANT
To ensure correct operation of ADDER.NET, no device is permitted to use the
‘Force VNC Protocol 3.3’ option. This is because ADDER.NET uses the advanced
security features available in VNC protocol 4, and for this reason VNC Protocol
version 3.3 is not supported.
the
manager
Browser requirements
It is recommended that you use the later versions of the most popular browser
applications. For best results please use the versions listed below:
Browser
Minimum version
Chrome v5 or later
Firefox v3.1 or later
Internet Explorer v7 or later
Opera v10 or later
Safari v5 or later
welcome
The ADDER.NET server uses standard HTML to produce a user interface that can
be viewed with any web browser. Before proceeding to log on to ADDER.NET,
please ensure that JavaScript is enabled in your browser.
2[When accessing for the first time since installation]
Enter a valid user name and password and then click the Logon button.
Note: The default administrator user name is admin and the default
password is adder. Ensure that these are changed as a first step once
ADDER.NET is running.
The first time that you log-on as a Manager user you will be presented
with the ‘User Manager’ page and be prompted to change the admin user
password. Once this is done, future logons will begin with the Start Page
that has been defined for each user. The defaults are: the ‘Alert Browser’ for
the admin user and the ‘How To…’ page for newly created users.
the
connector
Due to the close working relationship between ADDER.NET and the devices
that it controls, the various Adder KVM-over-IP devices must adhere to certain
minimum specifications for their firmware revisions:
Device
Minimum firmware revision
AdderLink IP
v3.0
AdderLink IP Gold
v1.0
AdderLink iPEPS
v1.0
AdderView CATx IP
v2.1
AdderView CATxIP 1000
Any
AdderView CATxIP 5000
Any
WTI - VMR and MPC series
Any
Logging on
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Specific device requirements
5
The Manager
Getting started with the Manager
Among its menus, the Manager has three main options to represent the three
key areas of information that it holds:
• Devices (KVM-over-IP equipment),
• Hosts (computers), and
• Users.
When commissioning a new installation, the starting point usually lies with the
Devices, although Hosts or Users may be added at any time. It is advantageous
to begin with the Devices because once located, they can automatically provide
information about their connected host computers, saving you time and effort.
welcome
Using the Manager
continued
General page layout
Standard icons
On many ADDER.NET pages you will see one or more of the following icons:
/ Click to display/hide contextual help on the displayed page items,
Click to display list items in alphabetic form,
Click to display list items in tabular form,
Device is listed in your favourites,
Device has been acquired,
Device is not yet acquired,
Device is not acquirable or does not need acquisition,
[Green] Device is active, not in use, and available for access,
[Orange] Device is active, in use, but in “Shared” mode and can be accessed,
[Red] Device is active, in use, and in “Private” mode and cannot be accessed,
[Grey] Device appears to be offline,
[White] No information is available about the status of this device.
Page selection controls
The controls given on the base bar are there to help you when there
are many items listed and you need to view entries within other
pages. You can control how many entries should appear in each page
using the ‘Page Size’ parameter located within (Manager view) Tools
> Configure ADDER.NET
the
connector
Column sort order
Click a column heading to sort the list according to the contents of
that column (a triangular arrow head will appear). When the white
arrow is pointing up, the column is sorted alphabetically. Click the
same column heading once more to invert the arrow and change to
reverse alphabetic order.
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Logoff
Once you’ve finished interacting
with the ADDER.NET server you
should log out by clicking here.
the
manager
getting
started
Both the Manager and the Connector module pages use similar layouts, with a
consistent menu bar and drop down menus:
6
Adding new devices
Browse – Displays the Device Browser page so that you can see a list of the
registered devices, each one showing its name, type, status, description, IP
address (including port) and location details. Click the Manage button for
the required device to see further information.
Search – Allows you to enter various criteria on which to search for a
particular device.
Scan Network – Allows you to define a range of IP address locations in
which to seek new devices.
Add – Allows you to define the characteristics of a new device and add it to
the list manually.
Browse Clusters – Displays the Cluster Browser page so that you can see
a list of the registered device clusters. Click the Manage button for the
required device cluster to see further information.
Search Clusters – Allows you to search for device clusters by name or
description.
Add Cluster – Allows you to define the characteristics of a new device
cluster and add it to the list manually.
Unless the device for
which you are searching
has had its port number
changed, leave this
option at 5900. If a device
port number has been
altered, change this value
to match.
Enter the number of IP
addresses to check from
the base address (or enter
the final IP address)
2 Enter your search parameters and click the Scan button.
Notes:
Ensure that the KVM-over-IP device(s) that you seek are switched on,
correctly configured and are connected to an IP network that can be
accessed by ADDER.NET.
If the ADDER.NET server system is on the other side of a firewall from the
device(s) that you seek, ensure that an exception is registered with the
firewall for port 5900. Please see Appendix 5 - Configuring firewalls for
more details.
Power control devices (PCDs) cannot be added by scanning the network,
instead use the manual method or the device auto-configuration
service.
continued
getting
started
Enter the base IP address
for your search
(e.g. 192.168.0.0)
the
manager
To scan the network to locate and add devices
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Scan Network from the drop down list. The
screen will show:
welcome
When adding new devices to ADDER.NET, you can choose to:
• Scan the network to locate and add devices (see below),
• Add new devices manually, or
• Use the device auto-configuration service.
the
connector
Devices are KVM-over-IP equipment (such as the AdderView CATxIP 5000)
through which a remote connection can be made to one or more host
computers.
The Devices menu provides access to the following items:
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Devices
7
Note: Power control devices (PCDs) will appear in the Other
Device Types and from there cannot be properly configured. To
add PCDs, use either the manual method or the device autoconfiguration service.
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connector
Any new KVM-over-IP devices will be shown with
a white background containing a checkbox. Click
the checkbox to mark the device for inclusion.
the
manager
getting
started
welcome
3 Click the checkbox(es) of the device(s) that you wish to add and click the
Add button. The selected device(s) will be shown within the Device Browser
page:
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After a short delay (depending on how many addresses you requested to
check) the page will show the results of the search. The results are grouped
and colour coded depending upon the items found:
8
4 Click the Manage button of the newly discovered device that you wish to
configure. The Device Manager page will display connection and control
details for the selected device:
Indicates the device type as declared by the device itself.
Enter the relevant admin password for the device. This password will be used
once during the acquisition stage and then discarded from ADDER.NET in order to
maintain security. If a password has not yet been configured within the device, the
password entered here will be programmed into the device automatically as part of
the acquisition process – blank passwords are not permitted. As a matter of course
and good practice, please ensure that sufficiently complex and secure passwords are
set on all devices. Not shown for software servers.
Extract Hosts: For KVM switches only, this checkbox determines whether ADDER.
NET should extract and store the list of hosts from the device. Note: If this box is
unticked and the hosts are not extracted at acquisition, ADDER.NET will overwrite
the host list, permanently deleting any hosts which had been configured on the
acquired device. Not shown for software servers.
Use name from device: If this box is ticked, ADDER.NET will attempt to retrieve the
name stored within the device during acquisition. If none is found, or if this box is
unticked, the name entered within the ‘Device Name’ field will be used. Not shown
for software servers.
Note: If you wish to store details within the ADDER.NET database, but not proceed
with the acquisition at this stage, click this link.
5 When all details have been completed, including a relevant (or new)
password for the device, click the Acquire button to form the bond
between the device and ADDER.NET.
If the acquisition process is successful, the Status box will change to a green
background and show the word ‘Acquired’. This means that a secure key
link has been set up between ADDER.NET and the device.
If the acquisition fails, check:
• That the password is correct,
• That the device is switched on and responds to a ping operation,
• That the device does NOT have any “FORCE VNC protocol 3.3” option
enabled.
getting
started
The Status window initially shows “Not acquired” until a secure ticket has been
configured between ADDER.NET and the device. Not shown for software servers.
the
manager
Optionally enter details for the device that will assist with recognition, physical
location, asset status and also allow it to be located using a keyword search. These
can be added or changed later.
the
connector
Allows you to send a test IP packet to the device to ensure that it is responding
correctly.
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If available, lists the device’s unique MAC address. Not shown for software servers.
welcome
If a DNS name is available it will be shown here, otherwise the IP address will be used.
9
First, choose the type of device that you wish to add.
Enter a name for the device (to aid identification).
welcome
Tips: Ensure that the device that you seek is switched on, correctly
configured and is connected to an IP network that can be accessed by
ADDER.NET. If the ADDER.NET server system is on the other side of a firewall
from the device(s) that you seek, ensure that an exception is registered with
the firewall for port 5900. Please see Appendix 5 - Configuring firewalls
for more details.
Use name from device: If this box is ticked, ADDER.NET will attempt to retrieve the
name stored within the device. If none is found, or if this box is unticked, the name
entered within the ‘Device Name’ field will be used. Not shown for software servers.
Optionally enter details for the device that will assist with recognition, physical
location, asset status and also allow it to be located using a keyword search. These
can be added or changed later.
Note: If you wish to store details within the ADDER.NET database, but not proceed
with the acquisition at this stage, click this link.
2 Enter the relevant details for the device and click the Acquire button.
After a short delay, if the acquisition process is successful, the Status box will
change to a green background and show the word ‘Acquired’. This means
that a secure key link has been set up between ADDER.NET and the device.
If the acquisition fails, check:
• That the password is correct,
• That the device is switched on and responds to a ping operation,
• That the device does NOT have any “FORCE VNC protocol 3.3” option
enabled.
the
manager
Extract Hosts: For KVM switches only, this checkbox determines whether ADDER.NET
should extract and store the list of hosts from the device. Note: If this box is unticked
and the hosts are not extracted at acquisition, ADDER.NET will overwrite the host list.
This will permanently delete any hosts which had been configured on the acquired
device - you should therefore always extract hosts. Not shown for software servers or
power control devices.
the
connector
Enter the relevant admin password for the device. This password will be used once
during the acquisition stage and then discarded from ADDER.NET in order to maintain
security. If a password has not yet been configured within the device, the password
entered here will be programmed into the device automatically as part of the
acquisition process – blank passwords are not permitted. As a matter of course and
good practice, please ensure that sufficiently complex and secure passwords are set on
all devices. Not shown for software servers.
getting
started
Enter a valid IP address for the device.
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To manually add a new device
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Add from the drop down list. The screen will
show:
10
Managing device entries
To manage a device entry
1 On the ADDER.NET Manager menu bar, place your mouse pointer over Devices and then choose Browse from the drop down list. The
Device Browser page will show a list of all devices registered within ADDER.NET. Where large numbers of devices are registered within
ADDER.NET, you can use the search facility to quickly locate a particular device.
2 Click the Manage button adjacent to the required device name to display the Device Manager page:
Displays the current name for the chosen device. Any change to this name will be written to
the device when the Submit Changes button is next clicked.
welcome
You can view and edit numerous details of any acquired device.
If available, lists the device’s unique MAC address. Not shown for software servers.
Ping - Allows you to send a test IP packet to the device to ensure that it is responding
correctly.
Indicates the IP address and IP Port – these items are not editable.
getting
started
Optional details for the device that will assist with recognition, physical location, asset status
and also allow it to be located using a keyword search.
Allows you to optionally change the administrator’s password for the device. This will be
written to the device when the Submit Changes button is next clicked. Note that changing the
administrator’s password in this way will also result in all other users being removed from the
internal database of the device. Not software servers.
Delete this device – Remove the device from the ADDER.NET database.
View log – Downloads the status log from the device. Not for software servers.
Advanced control (Hardware Manager) - Allows you to view and alter other details related to
the KVM device, extract details of all connected host computers and also to reboot the KVM
device. See Advanced Control (Hardware Manager) for more details. Not shown for software
servers.
Click to update the ADDER.NET database and also, where necessary, store changes within the
device.
Allows you to access the details of any host computer connected to the KVM device (once the
host details have been extracted using the ‘Advanced Control/Hardware Manager function).
Not shown for software servers.
3 When all details have been completed for the device, click the Submit
Changes button. If a change is made to a device in ADDER.NET, but the
device is currently inaccessible, the change will be stored in ADDER.NET and
the device will be updated automatically at the earliest opportunity.
the
connector
In the event that a device has undergone a factory-reset, or has lost configuration data or had
configuration data modified through some other means, the “Reacquire the device” link can be
used. Clicking this link will re-send all the necessary settings to a device which has previously
been acquired. Not shown for software servers.
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Click to delete the ticket authority for a device.
the
manager
Shows the current ADDER.NET status for the device: Acquired (green highlight) or Not
Acquired (red highlight). Not shown for software servers.
11
Advanced Control (Hardware Manager)
Click to overwrite the
host information on
the device with the
host settings stored
within ADDER.NET.
This option is only
displayed for devices
that can store host
details.
Click this link to reboot
the device.
Click to discover the
current configuration
settings of the selected
KVM device - these
details are required
in order to populate
the ‘Hardware
Configuration’ section
(shown right)
getting
started
This is the port through
which ADDER.NET may
make “http” connections
to the KVM device. The
default is 80 and can
be modified where
necessary.
Keyboard shortcuts that
can be sent from this
device to a connected
host can be set here.
Please refer to the
documentation for
the specific device for
details of valid key
combinations.
If the KVM device
supports a modem
connection, the baud rate
and initialisation strings
may be modified here.
When set to “0”, the
device will not use DHCP.
When set to “1” the
device will use DHCP.
When set to “1” the device will use the
VESA Generalized Timing Formula to
help identify the incoming video signals
from the connected hosts, in order to
correctly encode them. If UseGTF is set
to “0”, only a fixed internal look-up
table will be used for this purpose.
the
manager
This is the IP address of
the device. It cannot be
changed here.
the
connector
Click here to retrieve
the list of Hosts that
the device has already
been configured to
connect to. This can
help when configuring
ADDER.NET for the first
time.
The Hardware Configuration section is populated every time the Hardware
Manager is opened. If the device is on-line at the time, the configuration will be
updated. It can be refreshed by clicking on the ‘Download configuration from
the device’ option:
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To use the Hardware Manager
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Browse from the drop down list.
2 Click the Manage button adjacent to the required device name to display
the Device Manager page.
3 click the Advanced Control link (the device must have previously been
acquired). The Hardware Manager page will be displayed:
welcome
The Hardware Manager allows you to view greater levels of detail for a chosen
KVM device and permits changes to be made to various aspects of operation.
12
used as a wildcard
character during
searches.
2 As required, enter one or more search criteria for the device:
• The name of the device,
• The description of the device,
• The IP address of the device,
• The IP Port number of the device,
• The Device ID,
• The location of the device.
• The Status of the device, i.e. whether it has or hasn’t yet been acquired.
Note: Any of these fields can use the ‘*’ wildcard character to give a wider
match.
welcome
getting
started
* can also be
the
manager
Note:
the
connector
Click to show a list
of all registered
devices.
3 Choose the search logic that you wish to apply:
• Include devices that meet ANY of your search criteria,
• Include devices that meet ALL of your search criteria,
• Show devices that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the Device Search page will list all of the devices that match your
criteria.
5 Click the Manage button adjacent to the name of the required device to
view the Device Manager page.


To search for a device
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Search from the drop down list. The ‘Device
Search’ page will be displayed:
13
Power control devices
Altering outlet allocation
welcome
To alter the allocation of (server and KVM) devices to the power control outlets
of the PCD, click the Change button to display the following:
To clear an allocation
Note: It is not necessary to clear an existing allocation before linking an outlet to
a new device; the old association will be broken automatically.
1 Click the checkbox(es) for the required outlet(s) in the Current outlet
allocations... area.
2 Select the No connection entry in the All permissible targets area.
3 Click the Allocate button.
To exit
• Click the Device Manager link.
the
connector


This section indicates the following:
• The name of the devices that are physically connected to each power control
outlet (and have been associated with those outlets within ADDER.NET).
• The current status of each outlet: On ( ), Off ( ) and unknown ( )
• Clickable action buttons for each outlet: Switch On ( ), switch Off ( )
and power-cycle ( ) .
To allocate a device to an outlet
1 Click one or more checkbox(es) for the required outlet(s) in the Current
outlet allocations... area. If an outlet is already assigned to another device,
there is no need to end that association before allocating it to a new device;
the old association will be broken automatically.
Note: Devices can be associated with more than one outlet - for instance,
where servers have multiple redundant power inputs.
2 Select the required device from the list in the All permissible targets area.
3 Click the Allocate button to form the link between outlet(s) and device.
the
manager
getting
started
Power control devices are network-linked power switches that enable authorised
users to remotely make/break/cycle the mains supply to individual host systems
and other devices. ADDER.NET supports power control devices (PCDs) as a
distinct sub-class of devices.
When adding a PCD to ADDER.NET please note that it is not possible to include
them by scanning the network as you might with KVM devices and software
servers. PCDs must be added manually within the Manager, as detailed in the
section To manually add a new device. When doing so, be sure to select the
Device Type as ‘WTI Power Control Device’.
Device pages for PCDs include a section at the foot of the page entitled Outlet
Allocation (in place of Accessible Hosts):
14
Cluster name – enter
a unique name for the
cluster.
Optionally use this
field to add further
identification
information.
Devices may be added to
the cluster in this section.


See the next page for more details
To add a device: Highlight
the device name in the
left hand box and click
the ‘Add’ button.
the
connector
the
manager
To create a device cluster
1 On the ADDER.NET Manager menu bar, place
your mouse pointer over Devices and then
choose Add Cluster from the drop down list.
The New Cluster page will be displayed 
2
Enter a name and optional description for the
new cluster.
3 Select the device(s) from which you would
like to create the cluster (in the left hand field
and then click the Add button to create the
cluster.
getting
started
A Device Cluster consists of one or more KVMover-IP devices that collectively provide multiple
paths to the same set of host computers. The
multiple paths are important because they provide
redundancy within an overall system and allow
more than one route to any single host computer.
A device cluster may be created from any Device
that has been previously Acquired. Once a device
has been acquired, you can use the New Cluster
page to create a cluster.
welcome
Device clusters
continued
15
To create (and manage) a device cluster (continued)
Use this section to determine which users and/
or user groups should be permitted to access
the devices and hosts within this cluster.
Highlight one or more items within the left
hand box (hold down the CTRL key to select
more than one item) - then click the Add button
to transfer them to the right hand box.
When the list of available users/user groups
is long, use the filtering tools to reduce the
unwanted items within the list. The filter box
allows the list to be constrained by a wildcard
match (i.e. match the entered text except ‘*’
which matches zero or more characters). The
order in which the devices are displayed can
also be selected.
4 When all details have been completed, click the
Submit Changes button. The details will be stored
within the ADDER.NET database. If a change is made
to a device in ADDER.NET, but the device is currently
inaccessible, the change will be stored in ADDER.NET
and the device will be updated automatically at the
earliest opportunity.
When the list of available
devices/hosts is long, use
the filtering tools to reduce
the unwanted items within
the list. The filter box allows
the list to be constrained
by a wildcard match (i.e.
match the entered text
except ‘*’ which matches
zero or more characters). The
order in which the devices
are displayed can also be
selected.
The ‘Users/Groups having
access’ provides a summary
of users and user groups
which directly or indirectly
(via membership of another
user group) have permission
to access the devices and
hosts within this cluster.
After each group/user name,
the clusters to which they
have access are listed. To
view information for a user/
user group, highlight the
name and click the adjacent
Manage button.
getting
started
To remove a device:
Highlight the device name in
the right hand box and click
the ‘Remove’ button.
the
manager
Use this link to transfer all the hosts which
are defined in ADDER.NET as being accessible
through this cluster to all of the devices in the
cluster. Under normal circumstances this will
happen as the hosts are created or as devices
are added to the cluster, but it may sometimes
be necessary to bring all of the cluster devices
up-to-date manually, which can be achieved
with this link.
To add a device: Highlight
the device name in the left
hand box and click the ‘Add’
button.
the
connector
The list of hosts that can be accessed through
this cluster are displayed here. To view details,
highlight a host name and click the adjacent
Manage button.
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
Devices may be added to
and removed from the
cluster in this section.
welcome
The Cluster Manager page will now be shown
so that you can determine all aspects of the new
cluster.
16
To search for a device cluster
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Search Clusters from the drop down list. The
‘Cluster Search’ page will be displayed:
welcome
To manage a device cluster
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Browse Clusters from the drop down list. The
screen will show a list of all clusters registered within ADDER.NET:
Note:
the
manager
2 As required, enter one or more search criteria for the host group:
• The name of the cluster,
• The description of the cluster,
3 Choose the search logic that you wish to apply:
• Include clusters that meet ANY of your search criteria,
• Include clusters that meet ALL of your search criteria,
• Show clusters that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the Cluster Search page will list all of the clusters that match your
criteria.
5 Click the Manage button adjacent to the name of the required cluster to
view the Cluster Manager page.
the
connector
Where large numbers of clusters are registered within ADDER.NET, use the
Cluster Search facility to quickly locate a particular cluster ð
2 Click the Manage button adjacent to the required cluster name to display
the Cluster Manager page.


used as a wildcard
character during
searches.
getting
started
* can also be
17
Browse Host Groups – Displays the Host Group Browser page so that you
can see a list of all registered host groups. Click the Manage button for the
required host group to see further information and make changes.
Search Host Groups – Allows you to search for host groups by name or
description.
Add Host Group – Allows you to create new host groups and to define
the host computers to be included and the users/groups that should be
permitted access to those hosts.
continued
welcome
getting
started
To extract hosts from a device
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Devices and then choose Browse from the drop down list. The screen will
show a list of all devices that are registered within ADDER.NET.
2 Click the Manage button of the appropriate device to display the Device
Manager page.
3 Click the Advanced Control link to display the Hardware Manager page.
4 Click the Extract hosts from the device link and then confirm the
popup dialog box. After a short delay the Host Browser page should be
displayed with a list of all extracted host computers from the device. Each
host computer entry can be individually viewed and edited by clicking the
adjacent Manage button – see Managing host entries.
Note: When a device is connected to just a single host, it is still necessary to
extract the single host from the device.
the
manager
Browse – Displays the Host Browser page so that you can see a list of the
registered host computers, each one showing its name, the device/cluster to
which it is connected, its description and location details. Click the Manage
button for the required host to see further information.
Search – Allows you to enter various criteria on which to search for a
particular host.
Add – Allows you to define the characteristics of a new host computer and
add it to the list manually.
There are two main ways to add new hosts, you can either:
• Extract hosts from a device, or
• Add each new host computer manually.
Note: As a matter of course, hosts should always be extracted during acquisition
of a device, otherwise the host list within the device will be overwritten by
ADDER.NET. The extraction facility described below would then only be needed
to learn about devices that have been added or changed since the acquisition
took place. The process of adding hosts manually will normally overwrite any
existing host definitions stored within the KVM-over-IP device that have not
been previously extracted.
the
connector
Hosts are computers that are linked to one or more KVM-over-IP devices.
Host Groups are logical collections of host computers (which may be connected
to the same or to different KVM devices) so that common access rights to the
host computers within the group can be given to individual users or user groups.
If required, one or more Host Groups can be included within other Host Groups
to create staged layers of groupings.
The Hosts menu provides access to the following items:
Adding new hosts


Hosts
18
welcome
Optionally enter details for
the device that will assist with
recognition, physical location,
asset status and also allow it
to be located using a keyword
search.
Hot key / port
The hot key / port setting depends on the device to which the host is connected:
• If a single port device or a VNC Server program is used, then no hot key / port number
is required.
• If the device has multiple ports then simply specify the port number to which the host
is connected as follows: 01, 02, 03...24.
• If the device is a combination of closely coupled units, then specify the port number to
which the host is connected in square brackets as follows: [01], [02], [03].... [24].
• If the device is connected to a KVM switch that is controlled by hot keys, then
specify the hot key that will access the host, e.g. +CTRL+ALT+1 +CTRL+ALT+2
+CTRL+ALT+3 ......... +CTRL+ALT+24
For other hotkey combinations please refer to the manual of your KVM-over-IP device and/
or KVM switch.
the
manager
If the chosen device or cluster
has more than one port, enter
either the port number to which
the host is connected or the
hotkey sequence that will link to
the host. Note: Certain devices
will provide a list of valid port
numbers in the right hand field
for you to choose from. See the
Hot key / port section below.
the
connector
Optionally enter power
switching sequences for the
host, if power switching is
employed on the device.
From the list, select the Device
or Cluster to which the host is
connected.
getting
started
Enter a name for the new host.


To manually add a new host
When manually adding a host you need to
know various connection details:
• The device to which the host is
connected,
• The port of the device (if applicable) to
which the host is connected,
• Optionally, the power on/power
off sequence commands, if power
switching is employed.
1 On the ADDER.NET Manager menu bar,
place your mouse pointer over Hosts
and then choose Add from the drop
down list. The screen will show the New
Host page 
2 When all details have been completed,
click the Submit Changes button. The
details will be stored within ADDER.
NET. Any device that can be updated at
this time will be updated with the new
information; all other devices in the
cluster will be updated when they next
become accessible to ADDER.NET.
19
Managing host entries
‘Connect’ or ‘SSH’
To manage a host entry
1 On the ADDER.NET Manager menu bar, place your mouse pointer
over Hosts and then choose Browse from the drop down list. The
screen will show a list of all hosts registered within ADDER.NET.
Where large numbers of hosts are registered within ADDER.NET, use
the search facility to quickly locate a particular host.
2 Click the Manage button adjacent to the required host name to
display the Host Manager page ð
Click to link with the host. Opens either
a VNC window (for a KVM connection)
or a PuTTY window (for a secure serial
connection via a Console CAM) as
appropriate to view/control the host.
welcome
You can view and edit numerous details of any registered host.
Name of the host computer
Optional power switching sequences for the host, if power switching is
employed on the device.
Optional details for the device that
will assist with recognition, physical
location, asset status and also allow it
to be located using a keyword search.
the
manager
If the device has more than one computer port, this field will contain the
port number to which the host is connected or the hotkey sequence that will
link to the host. See the Hot key / port section.
getting
started
Click to view/edit details about the Device Cluster to which this host belongs
the
connector
3 When all details in the upper section of the page have been
completed, click the Submit Changes button. The details
will be stored within the ADDER.NET database.
This section allows you to control which Users or User Groups should be
granted access rights to the Host computer.
To remove a user or group: Click on the user/group name in the right hand
box and click the ‘Remove’ button.
Note: To select more than one user or group to add or remove,
hold down the CTRL key while clicking on each name.
If necessary, use the ‘Filter’ and ‘Sort order’ controls, plus the ‘Refresh’
button to locate the required user(s) within a long list.
Click the ‘Show Effective members’ option to show
a summary of the users/user groups which have
access permissions to this host either directly or
indirectly (via the membership of a user group).
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
To add a user or group: Click on the user/group name in the left hand box
and click the ‘Add’ button.
20
2 As required, enter one or more search criteria for the host:
• The name of the host,
• The Device or Cluster to which the host belongs,
• The description of the host,
• The location of the host.
3 Choose the search logic that you wish to apply:
• Include hosts that meet ANY of your search criteria,
• Include hosts that meet ALL of your search criteria,
• Show hosts that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the Host Search page will list all of the hosts that match your criteria.
5 Click the Manage button adjacent to the name of the required host to
view the Host Manager page, as discussed in the section Managing host
entries.
getting
started
used as a wildcard
character during
searches.
the
manager
* can also be
the
connector
Note:


Click to show
a list of all
registered hosts.
welcome
To search for a host
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Hosts and then choose Search from the drop down list. The screen will
show the Host Search page:
21
Host groups
Host Groups are logical collections of host computers (which may be connected
to the same or to different KVM devices) so that common access rights to the
host computers within the group can be given to individual users or user groups.
If required, one or more Host Groups can be included within other Host Groups
to create staged layers of groupings.
the
manager
getting
started
welcome
To create a host group
1 On the ADDER.NET Manager menu bar,
place your mouse pointer over Hosts and
then choose Add Host Group from the drop
down list. The New Host Group page will be
displayed 
2 Enter a name for the new host group and
optionally provide a description.
3 Click the Submit Changes button to display
the full Host Group Manager page 


the
connector
See the next page for full details
22
welcome
To create (and manage) a host group
continued
Use this section to determine which host
computers, host groups and/or devices/device
clusters should be included within this host
group.
Use this section to determine which users
and/or user groups should be permitted to
access this host group.
Highlight one or more items within the left
hand box (hold down the CTRL key to select
more than one item) - then click the Add
button to transfer them to the right hand
box.
When the list of available users/user groups
is long, use the filtering tools to reduce the
unwanted items within the list. The filter box
allows the list to be constrained by a wildcard
match (i.e. match the entered text except ‘*’
which matches zero or more characters). The
order in which the devices are displayed can
also be selected. The checkboxes allow you to
further refine the search to show only specific
types of entries.
the
manager
the
connector
The ‘Effective List of
Members’ provides a
summary of the hosts
which are directly
or indirectly (via the
inclusion of another
host group, device or
cluster) members of
this host group.
The ‘Users/Groups
having access’
(Effective Members)
list provides a
summary of the users
who are directly or
indirectly (via the
inclusion of a user
group) permitted to
access this host group.


When the list of available hosts/host groups
is long, use the filtering tools to reduce the
unwanted items within the list. The filter box
allows the list to be constrained by a wildcard
match (i.e. match the entered text except ‘*’
which matches zero or more characters). The
order in which the devices are displayed can
also be selected. The checkboxes allow you to
further refine the search to show only specific
types of entries.
getting
started
Highlight one or more items within the left
hand box (hold down the CTRL key to select
more than one item) - then click the Add
button to transfer them to the right hand
box.
23
To search for a host group
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Hosts and then choose Search Host Groups from the drop down list. The
‘Host Group Search’ page will be displayed:
welcome
To manage a host group entry
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Hosts and then choose Browse Host Groups from the drop down list. The
screen will show a list of all host groups registered within ADDER.NET:
Note:
the
manager
2 As required, enter one or both search criteria for the host group:
• The name of the host group,
• The description of the host group,
3 Choose the search logic that you wish to apply:
• Include host groups that meet ANY of your search criteria,
• Include host groups that meet ALL of your search criteria,
• Show host groups that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the Host Group Search page will list all of the groups that match your
criteria.
5 Click the Manage button adjacent to the name of the required host group
to view the Host Group Manager page.
the
connector
Where large numbers of host groups are registered within ADDER.NET, use
the Host Group Search facility to quickly locate a particular host group ð
2 Click the Manage button adjacent to the required host group name to
display the Host Group Manager page.
3 When all details have been completed, click the Submit Changes button.
The details will be stored within the ADDER.NET database.


used as a wildcard
character during
searches.
getting
started
* can also be
24
To add a new user
1 On the ADDER.NET Manager menu bar, place your mouse pointer over Users and then
choose Add from the drop down list. The New User page will be displayed:
2 When all details have been completed for the new user, click the Submit Changes
button. The details will be stored within the ADDER.NET database. ADDER.NET will
then display the User Manager for the new user, from where it is possible to set up and
modify the access privileges of the new user.
Enter the name
of the new user.
Enter and confirm
the password for
the new user.
Optionally enter a
description for the
new user.
If the User Type is set to
Manager, select the initial page
that the new user will see when
first logging into ADDER.NET.
Choose the
language in which
the ADDER.NET
menus, entry
labels, error
messages, defined
values, etc. should
be presented to
the user.
the
connector
Choose whether the new user will
have access to all areas of ADDER.
NET (Manager) or only to the
Connector section.
Determines the
number of entries
possible in the
list of Targets
Accessed Most
Recently (visited
host computers)
shown within the
Connector section.


Browse – Displays the User Browser page so that you
can see a list of all registered users, each showing
the name, user type and description. Click the
Manage button for the required user to see further
information.
Search – Allows you to enter various criteria on which
to search for a particular user.
Add – Allows you to define the characteristics of a
new user and add them to the list.
Browse User Groups – Displays the User Group
Browser page so that you can see a list of all registered
user groups. Click the Manage button for the required
user group to see further information and make
changes.
Search User Groups – Allows you to search for user
groups by name or description.
Add User Group – Allows you to create new user
groups and to define the devices and hosts that they
should be permitted to access.
the
manager
getting
started
The Users section allows you to determine which
devices, device clusters and host computers each user
is permitted to access.
User Groups provide a simplified means to administer
access rights collectively to any number of individual
users. Where necessary, one or more User Groups can
be included within other User Groups to create staged
layers of grouping.
The Users menu provides access to the following
items:
Adding new users
welcome
Users
25
Determines whether the user can see all areas (Manager) or just the Connector
3 When all details in the upper section of the page have been
completed, click the Submit Changes button. The details
will be stored within the ADDER.NET database.
Choose the
language in which
the ADDER.NET
menus, entry
labels, error
messages, defined
values, etc. should
be presented to
the user.
Indicates
which
targets the
user has
selected as
“Favourites.
Optional
description
for the user.
Determines
which page
the user will
see when
they first log
in.
getting
started
To manage a user entry
1 On the ADDER.NET Manager menu bar, place your mouse pointer
over Users and then choose Browse from the drop down list. The
screen will show a list of all users registered within ADDER.NET.
Where large numbers of users are registered within ADDER.NET,
you can use the search facility to quickly locate a particular user.
2 Click the Manage button adjacent to the required user name to
display the User Manager page ð
The characters of
the password are
not shown. You
can change the
password for the
user by overwriting
this entry (then click
the Submit Changes
button).
the
manager
You can view and edit numerous details for any registered user.
Note: You cannot edit your own user entry while logged in (as yourself),
however, you can edit other user entries even when they are logged in.
welcome
Managing user entries
To add a target: Click on the target name in the
left hand box and click the ‘Add’ button.
To remove a target: Click on the target name in the
right hand box and click the ‘Remove’ button.
Note: To select more than one user or group to add or remove,
hold down the CTRLkey while clicking on each name.
If necessary, use the ‘Filter’ and ‘Sort order’ controls, plus the ‘Refresh’ button
to locate the required user(s) within a long list. The checkboxes allow you to
further refine the search to show only specific types of entries.
This section shows a summary of the targets to which this user is directly
or indirectly permitted access. Indirect permission means via the user’s
membership of a user group or via a target’s membership of a host group.


This section allows you to control which targets this user can access.
the
connector
Determines the number of entries possible in the list of Targets Accessed Most
Recently (visited host computers) shown within the Connector page.
26
User Groups provide a simplified means to administer access rights collectively to
any number of individual users. Where necessary, one or more User Groups can
be included within other User Groups to create staged layers of grouping.
To create a user group
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Users and then choose Add User Group from the drop down list. The New
User Group page will be displayed:
getting
started
Allows you
to search for
users who have
a particular
language
setting.
Note:
* can also be
the
connector
2 As required, enter one or more search criteria for the user:
• The name of the user,
• The description of the user,
• The language used by the user.
3 Choose the search logic that you wish to apply:
• Include users that meet ANY of your search criteria,
• Include users that meet ALL of your search criteria,
• Show users that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the User Search page will list all of the users that match your criteria.
5 Click the Manage button adjacent to the name of the user to view the User
Manager page.
2 Enter a name for the new user group and optionally provide a description.
3 Click the Submit Changes button to display the full User Group Manager
page 


used as a wildcard
character during
searches.
welcome
Click to show
a list of all
registered
users.
User groups
the
manager
To search for a user
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Users and then choose Search from the drop down list. The User Search
page will be displayed:
See the next page for full details
27
To create (and manage) a user group
continued
Use this section to determine which targets
(devices, device clusters, hosts and/or host
groups) the members of this user group
should be permitted to access.
Highlight one or more items within the left
hand box (hold down the CTRL key to select
more than one item) - then click the Add
button to transfer them to the right hand
box.
When the list of available targets is long, use
the filtering tools to reduce the unwanted
items within the list. The filter box allows the
list to be constrained by a wildcard match
(i.e. match the entered text except ‘*’ which
matches zero or more characters). The order
in which the devices are displayed can also be
selected. The checkboxes allow you to further
refine the search to show only specific types
of entries.
The ‘Effective List of
Accessible Targets’
provides a summary
of the targets to
which members of
this user group are
directly or indirectly
(via the membership
of another user group,
or via a target’s
membership of a host
group) permitted
access. After each
target, the groups to
which the target is
permitted are listed. To
view information for a
user group, highlight
the group name and
click the adjacent
Manage button.
getting
started
the
manager
When the list of available users/user groups
is long, use the filtering tools to reduce the
unwanted items within the list. The filter box
allows the list to be constrained by a wildcard
match (i.e. match the entered text except ‘*’
which matches zero or more characters). The
order in which the devices are displayed can
also be selected. The checkboxes allow you to
further refine the search to show only specific
types of entries.
the
connector
Highlight one or more items within the left
hand box (hold down the CTRL key to select
more than one item) - then click the Add
button to transfer them to the right hand
box.
The ‘Effective List of
Members’ provides
a summary of users
(not groups) who are
directly or indirectly
(via membership of
another user group)
members of this user
group. After each user,
the groups of which
the user is a member
are listed. To view
information for a user
group, highlight the
group name and click
the adjacent Manage
button.


Use this section to determine which users
and/or user groups should be included within
this user group.
welcome
Click to save any changes to the
Name or Description fields.
28
To search for a user group
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Hosts and then choose Search User Groups from the drop down list. The
‘User Group Search’ page will be displayed:
welcome
To manage a user group
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Hosts and then choose Browse User Groups from the drop down list. The
screen will show a list of all user groups registered within ADDER.NET:
Note:
the
manager
2 As required, enter one or both search criteria for the user group:
• The name of the user group,
• The description of the user group,
3 Choose the search logic that you wish to apply:
• Include user groups that meet ANY of your search criteria,
• Include user groups that meet ALL of your search criteria,
• Show user groups that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button. After a short
delay the User Group Search page will list all of the user groups that match
your criteria.
5 Click the Manage button adjacent to the name of the required user group
to view the User Group Manager page.
the
connector
Where large numbers of user groups are registered within ADDER.NET, use
the User Group Search facility to quickly locate a particular user group ð
2 Click the Manage button adjacent to the required user name to display the
User Group Manager page.


used as a wildcard
character during
searches.
getting
started
* can also be
29
Tools
Time period (in minutes) of inactivity after which ADDER.NET will automatically logout for security purposes.
Determines the language that the system will use, unless over-ridden by user preference.
getting
started
the
manager
Alerts – This options displays a complete list of all operational alerts that have been generated by the
ADDER.NET server in response to events and states which may require attention. Individual alerts are also presented within
the various relevant sections of ADDER.NET.
Logs – Allows you to define various criteria in order to search and display the complete status log or any part thereof. The
defined log can be viewed within the application or saved to a CSV file, as required. See Using Logs
Configure ADDER.NET – Displays the base configuration details for ADDER.NET (see below).
Configure Workstation – Allows you to install the VNC-URI client and/or the key authority certificate on the local computer
(these options are normally only offered during initial configuration).
Active Directory – Displays the Active Directory Import page to allow you to define links between ADDER.NET and an
external directory server.
Firmware Upgrades – Presents the list of upgrades contained in the firmware directory on the server which are applicable to
known devices on the system and allows the user to upgrade acquired devices. See Appendix 4.
Device Auto-configuration – Allows you to enable and adjust key settings within the device auto-configuration feature.
Backup & Restore – Allows you to restore database data from a backup file and to maintain backup files on the server or in
alternative locations, such as in a directory which is regularly backed-up to tape. See Appendix 3.
Licence – Displays licence and system information for the ADDER.NET server installation and allows you to add further
licences to the installation.
welcome
The Tools menu provides access to various items:
[See note below] Number of concurrent threads that can occur while searching for new devices.
[See note below] Time duration (in milliseconds) for which S3 credentials sent to a device are valid. When using S3
authentication, the connection must be completed in this period or it will fail. Default value is 15,000 (15 seconds).
Where SSH connection problems are encountered while using Serial CAM modules, this value may need to be
increased to 20,000.
[See note below] The number of times SNMP (Simple Network Management Protocol) operations are retried in case
of failure. The default value of zero means never retry.
[See note below] Time duration (in milliseconds) to wait for a reply when using SNMP. If there is no reply in the
period, the operation is assumed to have failed. Default value is 1,500, i.e. 1.5 seconds.
This option allows the ADDER.NET manager to prevent the client logon checks from appearing on all client logon
screens. This means that individual clients won’t need to set cookies but also that the warnings won’t appear on
PCs with incomplete client installations.
NOTE: You should not alter values described in red
unless requested to do so by technical support.


Interval (in seconds) for ADDER.NET to wait before updating availability icons on any ADDER.NET page.
the
connector
Number of lines displayed within list tables.
[See note below] ADDER.NET uses a Secure Ticketing mechanism to provide authorised access to hosts. Tickets are
issued by ADDER.NET and will remain valid for this time. See Appendix 1 for details about the Secure Ticket feature.
Offers an alternative authentication mechanism for devices which overcomes deficiencies in real time clocks.
Certain requirements must be met before S3 authentication can be used. See Appendix 2 for details.
30
To access the Active Directory controls
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Active Directory from the drop down list. The
Active Directory Update page will be displayed. From this page you can
configure the main parameters that determine access to the external Active
Directory:
Using SSL (LDAPS and Windows)
When the ‘Use SSL’ option is selected, ADDER.NET requires that
your Domain Controller be set-up to use secure-LDAP [LDAPS].
Windows servers do not have this feature enabled by default.
For further details on this involved procedure, please refer to
Microsoft’s advice at http://support.microsoft.com/kb/321051.
The ‘Import Status’ indicator shows the status of import from the directory service. A
grey box ( ) shows that no import has yet been attempted. A red cross ( ) indicates
that an import attempt has failed. A green tick ( ) indicates that the most recent
import was successful. An orange ellipsis ( ) indicates that an upload is in progress.
getting
started
ADDER.NET can use the industry standard LDAP (Lightweight Directory Access
Protocol) to import user and user group information from an external directory
service, such as an Active Directory server. Additionally, ADDER.NET can use the
external directory service as a means of authenticating user access to hosts and
devices, and can also maintain synchronisation with changes to the directory
service. Note: We recommend that you take regular back-ups of certain folders
and files - please see Appendix 3: Backing up and restoring.
welcome
Active Directory Import
Leave blank to use the standard port number of 389 or enter an alternative port
number.
Tick this only if the directory service is running as an LDAPS (secure) service (see above).
Specify the base Distinguished Name for the top level of the directory service
database from which you wish to import users and groups.
the
manager
Enter the IP address or name of the LDAP server that holds the required directory
service.
Click to schedule repetitive updates at short intervals or over periods daily, weekly or
monthly, i.e. at the specified time every day.
Bind as Current User - With this option selected, ADDER.NET will use the credentials
of the machine on which the ADDER.NET service was installed as the means of
binding to the directory service. In most installations, where the ADDER.NET server
machine is registered with a directory service, this option should be sufficient.
Bind with username and password - If the ‘Bind as Current User’ option does not
work for any reason, select this option to specify a username and password that can
be used to bind to the external directory service. When selected, a user name and
password entry section will be displayed:


Click to configure which data will be used from the Active Directory. See next page.
the
connector
The domain specified here will be passed to the directory service to identify the users
and groups that you wish to import.
2 When all details have been entered, click the Submit Changes button.
31
The Check/Delete drop down box works in association with the check boxes that
are located directly above. You can use the ‘Select All’ option to include every
folder.
• When ‘Check’ is selected, click the Go button to preview the results of an
import procedure as determined by the folders that are selected. The preview
results are presented in the User Count and Group Count columns and also in
the Check Results section in the lower portion of the screen.
When all settings have been made, click Submit Changes.
For details about LDAP Filters, and their syntax, please refer to the Microsoft®
Active Directory documentation. ADDER.NET will pass the LDAP Filters specified
here to the Active Directory – this can be used to further refine the specific Users
and User Groups to be imported from a particular folder.
• When ‘Delete’ is selected, click the Go button to remove the folders that are
selected. Note: The delete option is provided to allow you to declutter the list
by removing folders that will never be used. Folders are not removed from the
Active Directory, only from ADDER.NET’s list. The deleted folders can be reinstated collectively (but not individually) by re-scanning the Active Directory
for folders.
the
manager
The Users and Groups checkboxes allow you to decide whether users and/or
groups respectively from the folders that match the corresponding filter are
updated.
Within the User Count and Group Count, ADDER.NET will display how many
Users and Groups would be imported from this Folder.
the
connector
Each Filter field allows the specification of a subset of the entries in a particular
folder to be included in the update. Only entries which match a filter are
included. The filters require standard LDAP notation. A bad filter will cause the
filter to be shown with a red background. A modified row (including changes
to the Filter and Users and Groups selection) will show the filter with a blue
background until “Submit Changes” is clicked so that pending changes can be
seen.
getting
started
Click here to refresh the list - Note: This will reinstate all available folders,
including any that were previously deleted from the ADDER.NET list.


This page lists a summary of all folders found during a scan of the
registered Active Directory. It also allows you to specify which Users and
User Groups ADDER.NET should import and maintain synchronisation
from the external Active Directory. This is done by specifying particular
Folders within the Active Directory from which to import Users and User
Groups, and further refining this with the use of LDAP Filters. When this
page is displayed for the first time, ADDER.NET will scan the external
Active Directory for folders and save/display what it finds.
To display this page, click the Import options link in the Active Directory
Update page. Note: The ‘Import options’ link is only displayed once valid
LDAP server details have been entered.
welcome
Active Directory Import Options
32
the
manager
The timing box changes
depending upon the type
of import interval. Use the
appropriate box to specify
how often synchronisation
should take place with the
external directory.
getting
started
Enter/edit a description for this
import schedule
the
connector
To create or edit an update schedule
1 Within the Active Directory Import page, click the
Schedule automated imports link.
If one or more import schedules already exist, they
will be listed. Either click the Edit... button to change
an existing schedule or click the Add... button to
create a new schedule. The page shown on the right
will be displayed.
If there are no existing schedules, the page will show
only an empty list and an Add... button.
2 When all changes have been made, click the Submit
Changes button.
Click here to view the overall
list of import schedules


Using the Active Directory Import Schedule facility, you
can determine how often ADDER.NET should maintain
synchronisation with the Active Directory. You can
specify separate synchronisation intervals that range
from minutes to months, as appropriate. Once in action,
the schedule will re-import the Users and User Groups
from the specified Active Directory in order to ensure
consistency between its own database and that of the
external directory.
welcome
Active Directory Synchronisation
33
Using logs
ADDER.NET provides a status logging system where messages generated by
all registered devices can be viewed centrally. This feature saves you having to
access each device individually.
Use the Date ranges to define a suitable time period
The device filter section can be used in two ways:
• Specify a range of IP address (‘from’ and ‘to’) to display logs from all
qualifying devices.
getting
started
welcome
To view logs
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Logs from the drop down list:
Use the Message Filter to specify the contents of the message (e.g. typing
‘accepted’ will match any message which contains “accepted”) Wildcard
characters can be used (e.g. ‘c*d’ will match terms such as ‘accepted’, ‘closed’,
‘ABCDE’, etc.)
the
manager
• Specify an IP address in the ‘from’ box only, using the wildcard character
‘*’ to display logs from all devices within the range e.g. 192.168.*.42 will
display logs from addresses 192.168.0.42 to 192.168.255.42
The category can be selected to match the category column.


2 Use the various controls within the Search Criteria section in combination to
narrow down the number of log entries to be displayed.
3 Click the Search button.
In the resulting display screen, use the arrow buttons to move through
multiple page lists.
4 If required, click the ‘Save the filtered logs as a CSV file’ link at the top of
the page to create a file that can be used independently of ADDER.NET for
further analysis or reporting.
Depending on the browser version this may bring up a dialog box asking
you to save the file or the browser may produce a textual display of the data
(which can be saved and then opened later).
the
connector
Use this control to limit the number of log entries per page (10 to 1000).
34
Device auto-configuration
welcome
getting
started
the
manager
2 Within the appropriate device parameters section, click the Change button
for the Enable option and then change the setting to Yes.
the
connector
Provided all of the requirements listed above are met (and auto-configuration
is enabled - see opposite), each new device will be automatically acquired
by ADDER.NET and added to the list of devices. From there you can edit and
configure the entry in the usual manner. As part of the auto-configuration
process, ADDER.NET will enable DHCP on each device, in order for an
appropriate new IP address to be automatically assigned.
Note: The feature works well for ADDER.NET servers operating on Windows XP.
However, for ADDER.NET servers running on Windows Vista or 7, it is important
that the server itself does not use DHCP for its own IP address allocation.
To enable device auto-configuration
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Device Auto-configuration from the drop down
list:
3 Click the adjacent Save button.
4 You are recommended to change the Default Password (used to gain access
to the located device). Also, if necessary, alter the Name Template (the prefix
that will be added to the device when it is added to the list of devices within
ADDER.NET).


Device auto-configuration is an optional feature within ADDER.NET that is
designed to help administrators when adding new hardware to an existing
network installation. When enabled, device auto-configuration allows certain
supported KVM-over-IP units and power control devices to be automatically
located and acquired.
Note: The successful use of auto-configuration depends upon the system running
ADDER.NET being configured to have a couple of additional IP addresses (namely
192.168.1.23 and 192.168.168.167). These can be configured during the initial
installation or can be added by running the installer program once again (this
does not overwrite the existing ADDER.NET installation). For assistance on doing
this, please contact Adder Technical Support.
There are a number of requirements for the successful use of the device
auto-configuration feature:
• The devices must use their factory default IP addresses:
• 192.168.1.42 for AdderLink iPEPS units,
• 192.168.1.22 for all other Adder KVM-over-IP units,
• 192.168.168.168 for WTI power control devices.
• The added device(s) must be within the same network segment as the
ADDER.NET server.
• The ADDER.NET server must be configured to have the additional IP
addresses 192.168.1.23 and 192.168.168.167 in order to directly
communicate with newly added devices (see note above). The address
192.168.1.23 is used to link with KVM devices while 192.168.168.167 is
used to communicate with WTI power control devices.
• When adding multiple devices, you should leave at least thirty seconds
between linking each one to the network. This gives ADDER.NET time to
locate and reconfigure each unit.
35
The Connector
Accessing the Connector
Searching for hosts, devices or clusters
To access the Connector module
The Connector is accessible in two main ways, either:
• Directly from the logon page if you are not authorised to view the
ADDER.NET Manager module, or
• From within the Manager module: Click the Connector option from the
Manager menu bar.
When you first enter the Connector module, you will see a list of available
targets for which you have access rights:
‘Connect’ or ‘SSH’
Click to link with the host.
Opens either a VNC window
(for a KVM connection)
or a PuTTY window (for a
secure serial connection via a
Console CAM) as appropriate
to view/control the host.
Column sort order
Click a column heading to sort the list
according to the contents of that column
(a triangular arrow head will appear).
When the white arrow is pointing up,
the column is sorted alphabetically. Click
the same column heading once more to
invert the arrow and change to reverse
alphabetic order.
To return to the Manager module
1 On the ADDER.NET Connector menu bar, choose the Manager
option. Note: If you’re not authorised to access it, the Manager
option will not appear on the menu bar.
Power control
Where a device is linked to a
power controller, use these
entries to check status of the
outlet:
On ( ),
Off ( ),
Partially on* ( ), or
Unknown ( ).
And, if necessary, change
power states:
Switch on ( )
Switch off ( )
Power-cycle ( )
* can also
be used as
a wildcard
character
during
searches.
2 As required, enter one or more search criteria for the connection:
• The name of the host, device or cluster,
• The description of the host, device or cluster,
• The location of the host, device or cluster.
3 Choose the search logic that you wish to apply:
• Include items that meet ANY of your search criteria,
• Include items that meet ALL of your search criteria,
• Show items that DON’T match your search criteria.
4 When all search criteria are in place, click the Search button.
After a short delay the search page will list all of the items that
match your criteria.
* shown for devices that have more than one power input, where one of the
power supplies is known to be on whilst the other is either off or unknown.
the
connector
Manager users
may click
“Manager” to
switch from the
Connector module
to Manager
module.
Note:


Once you’ve
finished
interacting with
the ADDER.NET
server you should
log out by clicking
here.
the
manager
getting
started
To search for a host, device or cluster
1 On the ADDER.NET Connector menu bar, choose the Search
option. The Connection Search page will be displayed:
welcome
The ADDER.NET Connector module provides access to all hosts, devices and
device clusters according to your access rights.
36
Using hosts
To view information about a host, device or cluster
1 Locate the required host, device
or cluster entry within the
Connector page.
2 Click the
icon.
or
Click Connect/SSH
button to link with
the host. Opens either
a VNC window (for a
KVM connection) or a
PuTTY window (for a
secure serial connection
via a Console CAM) as
appropriate to view/
control the host.
getting
started
2 Click the
icon.
• To remove a favourite: click
the
icon.
welcome
To add an item to your favourites list
1 Locate the required host, device
or cluster entry within the
Connector page.
On ( ),
Off ( ),
Partially on* ( ), or
Unknown ( ).
And, if necessary, change
power states:
Switch on ( )
Switch off ( )
Power-cycle ( )
Here you can view a summary of the item and/or connect to it. The
connection status is represented by the monitor icon:
Device is active, not in use and available for access,
Device is active, in use within “Shared” mode and can be accessed,
Device is active, in use within “Private” mode and cannot be accessed,
Device appears to be offline,
No information is available about the status of this device.
* shown for devices
that have more than
one power input,
where one of the
power supplies is
known to be on
whilst the other
is either off or
unknown.
the
connector
Power control
Where a device is linked to a
power controller, use these
entries to check status of the
outlet:
the
manager
The screen will show information about the selected item:


To access a host, device or cluster
1 Locate the required host, device or cluster, either:
• Click the View All link,
• From your Favourites list,
• From the Targets Accessed Most Recently, or
• By using the search facility. 2 Click the Connect button adjacent to the required
host or device cluster entry. A new VNC window
will be opened to allow you to view the current
output of the selected host.
37
Connector preferences


3 Alter the value of the option and click the Change button to store it.
4 Select any other option from the menu bar to leave the Preferences page.
the
connector
the
manager
2 Click the Change button adjacent to the required option. The chosen option
will now allow you to alter its value:
getting
started
welcome
To access the Connector preferences
1 On the ADDER.NET Connector menu bar, choose the Preferences option.
The Preferences page will be displayed:
38
Further information
I cannot make a connection to the required host.
• Ensure that you have installed the VNC-URI client on you computer.
How do I backup the installation?
• ADDER.NET takes daily backups automatically. You can also take separate
backups (to any destination) at any time. Please see Appendix 3: Backing
up and restoring.
• Email – support@adder.com
• Fax
in the UK:
in the US:
01954 780081
+1 888 275 1117
• Phone
in the UK:
in the US:
01954 780044
+1 888 932 3337
welcome
getting
started
My browser issues repeated “website certified by an unknown
authority” messages.
• Install the key authority certificate on your computer - a link to this is given
on the ADDER.NET login page.
• Adder Technology website – www.adder.com
Check the Support section of our website for the latest solutions and driver
files.
the
manager
My browser issues a security warning when first accessing ADDER.NET.
• Use the link that you selected when installing the software (either the name,
the fully qualified name or the IP address).
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
the
connector
If you experience problems when installing or using ADDER.NET, please check
through this section for a possible solution. If your problem is not listed here
and you cannot resolve the issue, then please refer to the ‘Getting assistance’
section.
Getting assistance


Troubleshooting
39
3User’s VNC viewer uses
established that
provides access to
the requested host
computer.
User
getting
started
4A VNC session is
4
KVM-over-IP
device
Host
PC
1The user’s VNC Viewer
requests access to a
specific host computer.
1
5
2ADDER.NET sends
T
MI
AD NE
O
Host
PC
a secure ticket back
to the user giving
timed access to the
host computer.
2
ADDER.NET
Access
Log
5All activities are
fully logged within
ADDER.NET
the
manager
3
the
connector
T
MI
AD NE
O
the ticket to automatically
authenticate to the KVM-overIP appliance.


The ADDER.NET application has been created to achieve a
sensible balance between usability, flexibility and security. It
needs to provide a quick and easy method for registered users
to access a wide range of host computers while maintaining
complete enterprise-level security. One of the unique solutions
employed to make this possible is the system of Secure Tickets.
On request, ADDER.NET will issue a time-restricted access
permission to an eligible user, which permits KVM connection
to a specific host. ADDER.NET also maintains a complete log of
access attempts so that an audit trail is always available.
welcome
Appendix 1 - What are Secure Tickets?
40
Appendix 2 - What are S3 connections?
4User’s VNC viewer uses
Notes:
It is recommended that S3 is always used when managing
the above devices.
Connections can still be made with other devices, however,
tickets will always be used in place of S3.
• Client PCs must have ADDER.NET v1.7 or later VNC-URI
Client software. The ADDER.NET v1.6 (and earlier) VNC-URI
Client software will not work. It typically connects to the
device but without authentication so the user is prompted
for a password.
• The configuration parameter Use S3 within ADDER.NET
must be switched on. This is disabled by default due to an
incompatibility with v1.6 client-side software.
welcome
established that
provides access to
the requested host
computer.
Host
PC
Host
PC
3ADDER.NET sends
S3 credentials back
to the user giving
timed access to the
host computer.
1
S3 tials
en
d
cre
6
6All activities are
fully logged within
ADDER.NET
3
1The user’s VNC
Viewer requests
access to a
specific host
computer.
2
ADDER.NET
Access
Log
getting
started
User
KVM-over-IP
device
the
manager
First S3 version
v2.1
v1.11
5
5A VNC session is
2Connection
authorisation is
sent directly to
the device.
the
connector
4
S3 support within Adder units
Device type
AdderLink IP Gold
AdderView CATxIP 5000 the ticket to automatically
authenticate to the KVMover-IP appliance.
S3 tials
en
d
cre


ADDER.NET allows an alternative mechanism, called S3, to
be used for authenticating to devices. Using S3, ADDER.NET
contacts the device to inform it directly that the connection is
authorised and then passes matching credentials to the client’s
VNC viewer. The credentials time-out after a few seconds. This
has the following advantages:
• Unlike tickets, which (if the device’s clock can be set into
the past) can be re-used by an attacker, stale credentials can
never be used.
• Where there are clock synchronisation problems, devices can
become inaccessible with all tickets being reported as out
of date. As this method is independent of clock setting, it is
immune to problems of this type.
However using S3 does require all firmware and software to be
up-to-date. All of the following are necessary:• ADDER.NET 1.7 or later must be used.
• The devices must have firmware that supports S3, as listed
below:
41
\\computer\directory\name.ldif saves file on a remote computer in specified
directory.
ADDER.NET does not maintain a list of manual backup files, it just provides
access to the default backups directory. As such, the last two examples above
are not directly accessible for the restore function and would need to be
manually copied into the backups directory before they could be used.
To enable a complete recovery of the server, it is also necessary to take a backup
of the server’s cryptographic keys. This is the complete contents of the directory
keys directory (typically \\Program files\adder.net\keys\). The cryptographic keys
do not change after installation so they do not require regular backing up.
Note that with these keys, it would be possible to control all of the devices
that have been acquired by the ADDER.NET server. You may wish to take
considerably greater care to ensure that these files do not fall into the wrong
hands, than you would take with the database backups.
continued
getting
started
saves file in the specified directory on server.
the
manager
\documents\name.ldif
the
connector
To access the backup and restore controls
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Backup & Restore from the drop down list:
Backups
ADDER.NET copies its database every day, immediately after midnight. The
resulting backup files are named DB-Mon.ldif to DB-Sun.ldif respectively.
Additional backups can be made at any time by providing a destination file
name at ‘Save current database to’ and clicking the ‘Save’ button. The database
file name can be any valid file name. As such it is possible to save files on
different disks and on remote systems.
For example:
name.ldif
saves a file in the backup directory of the
ADDER.NET server.


ADDER.NET performs an automatic daily database backup procedure and also
allows you to create additional backups on demand. You can restore any automatic
backup from the last seven days using a straightforward selection process.
welcome
Appendix 3 - Backing up and restoring
42
welcome
getting
started
the
manager
To fully recover an ADDER.NET installation, the following steps are necessary:
1 Install ADDER.NET
2 Stop ADDER.NET
3 Replace the complete keys directory with the backed-up keys directory.
4 Copy the backed-up database file into the backups directory.
5 Start ADDER.NET
6 Login as admin
7 Use the Backup & Restore page to select and recover the main database file.
the
connector
Disaster Recovery
To have all of the files necessary to recover your server to its current state you
need:
• The original installer application.
• The database file (typically C:\program files\adder.net\db.ldif). It is always
called db.ldif, the directory may vary if you installed in a non-default
location.
• The cryptographic keys, these are all the files in the keys directory (typically
C:\program files\adder.net\keys).
Potential loss of admin access
The process of restoring an old database involves completely replacing the
database, including the user information. It follows that if the user executing this
operation is not a user in the historic database, they will become logged out.
Should anyone restore to a database for which they have forgotten the admin
user passwords, it may be very difficult for them to gain access to the system
again.
It is possible to recover from this by re-installing with an empty database and
then restore to another version. However re-establishing access to a historic
back-up where the corresponding admin user passwords have been lost is
difficult. It is possible, but it requires editing the back-up file - contact Technical
Support for details.


Restore
The restore section of the page lists all the database backup files located within
in the ‘backups’ directory. Files located within sub-directories of the backup
directory are not shown in the page.
To restore a file, click the Restore button to the left of the file name. Note:
The restore action will overwrite the active database and can potentially cause
problems (see ‘Potential loss of admin access’ right). You will be asked to
confirm the action.
To delete a file, click the check-box to the right of the file name and then click
the ‘Go’ button (with Delete visible in the selection box). You will be asked to
confirm the action (which cannot be undone).
43
Appendix 4 - Firmware upgrades
Select the appropriate upgrade file here
Choose the device(s) of the selected type that you wish to upgrade
getting
started
the
manager
5 Select the required upgrade(s). The page will display information about the
upgrade and will also list all of the registered devices to which this upgrade
is applicable. If an upgrade is not applicable to a device, that device will not
be shown in the list. This may be because the current firmware in the device
is incompatible with the upgrade. For example, it is usually unacceptable to
load an older version of firmware into a device.
6 Choose the device(s) that you wish to upgrade using the selection boxes at
the right-hand end of the table and click the Go button. The ‘Select All’ box
will select all the displayed devices. ADDER.NET will proceed to upgrade the
devices as a background task, allowing normal operation to take place.
Upgrade progress will be displayed in the second table. To refresh the page,
click the refresh link at the top of this table. Such manual refreshes allow
you to instigate further upgrades without the risk of a page refresh resetting
the page.
Any issues with upgrades are reported as alerts. Once an upgrade is
completed, the progress entry is removed from the second table and an alert
(success) is reported (see alerts page).
Note: There is no way to cancel an upgrade once it is started.
the
connector
To upgrade the firmware of a device
1 Obtain the firmware update file(s) for the device(s) to be upgraded (valid
upgrades consist of a .bin binary file accompanied by a .sfd Signed Firmware
Definition file). Contact Technical Support for details.
2 Place the file(s) into the ADDER.NET firmware directory (typically C:\program
files\adder.net\firmware).
Note: Files may be directly in this directory, or any sub-directory of it which
has ‘firmware’ in its name. The directories may be nested to any depth
provided all the directories have ‘firmware’ in their names. Other directories
are ignored.
3 Once all of the firmware files are stored, restart the ADDER.NET server (the
definition files are only read at start-up).
4 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Firmware Upgrades from the drop down list:
welcome
ADDER.NET allows you to remotely upgrade the firmware of any suitable KVMover-IP device under its management. To use this feature, you need to obtain the
relevant firmware update files for the device(s).
Click this link to refresh the page in order to view progress


Click the Go button to commence the upgrade process
The page will list all the available upgrades (listed by device type and version
number) that are applicable to the devices registered within the database.
44
Appendix 5 - Configuring firewalls
Port Number
80 *
443 *
123
514
1132
Protocol
TCP
TCP
UDP
UDP
TCP
getting
started
For
Users
Users
Devices
Devices
Devices
Reason
Unencrypted web access
Encrypted web access
Device clock synchronisation
Device status (if in-use) information
Devices connecting to ADDER.NET
* If ADDER.NET has been installed using non-standard ports, then the ports actually in use,
rather than 80 and 443 need to be opened.
the
manager
Name
HTTP
HTTPS
NTP
syslog
KVMVIP
the
connector
Five ports that need to be added


To open ports within a Windows firewall
1 Go to Start Menu > Control Panel or Start Menu > Settings >
Control Panel
2Start Windows Firewall. Depending on the version, it may be
necessary to click on Change Settings.
3 Select the Exceptions tab. In this tab, you need to add a total of five
new ports, each using the following procedure:
4 Click the Add port... button.
5 Fill in Name and Port number (as listed in the table opposite).
6 Select either TCP or UDP (as listed in the table opposite).
7 Click on Change scope...
8 In Change Scope panel, select the appropriate scope, either: Any
computer (i.e. no restriction), My network (local subnet) or Custom
list.
If you select Custom list, use the address field to enter a list of IP
addresses, subnets or both, separated by commas in order to define
the allowable range of systems and devices.
9 Click the OK button (in the Change Scope panel).
10 Click the OK button (in the Add Port panel).
11 Repeat steps 4 to 10 for each port listed in the table opposite.
12 When all ports are complete, click the OK button in the Windows
Firewall Settings panel to exit.
welcome
If a Windows Firewall is enabled (with a default configuration) on the
system running ADDER.NET, you will need to carry out the following
procedure to open special ports and scopes within the firewall to allow
all ADDER.NET traffic to pass.
For each port that you add to the firewall, you will need to determine
the scope that will be applied to it. Windows offers three choices: Any
computer (i.e. no restriction - the default setting), My network (local
subnet) or Custom list. The latter is the most secure method as it restricts
passage of traffic to a defined set of IP addresses that encompass the
systems of your users and the devices used.
CAUTION: Great care should be taken when adding ports to a
firewall as each one could potentially open a point of attack from
exterior sources. For this reason, it is advisable to use the custom
list scope in order to limit access to particular IP addresses.
45
Appendix 6 - Console server connections
To solve connection problems
In certain cases, you may find that connections to Serial CAMs fail due to them
slightly exceeding the default timeout period of 15 seconds. If you experience
such failures, extend the timeout period as follows:
1 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Configure ADDER.NET from the drop down list.
2 Change the S3 Timeout option to 20000 (20 seconds).
AdderView CATxIP 5000 Console Server Port Configuration page
Ensure that the SSH protocol is
enabled and Telnet is disabled
for each serial port that is used in
conjunction with ADDER.NET.


AdderView CATxIP 5000 Console Server Configuration page
the
connector
the
manager
getting
started
welcome
Certain devices (such as specialist servers, ethernet switches, etc.), use secure
RS-232 serial links for the purposes of configuration and reporting. KVM-over-IP
switches such as the AdderView CATxIP 5000 can support up to sixteen serial
connections using Serial CAM modules.
In order to maintain security, ADDER.NET uses the SSH (Secure SHell) protocol
whenever it makes connections to devices via serial links. When configuring
AdderView CATxIP 5000 units for use with serial console links (and control
by ADDER.NET) ensure that the SSH protocol is enabled and Telnet is disabled
for each serial port used. You can find details on how to do this within the
AdderView CATxIP 5000 user guide. Locate the section entitled Console server
configuration and follow it through to the Console server port configuration
page (where each port can be individually configured).
46
U
Active Directory
import 31
import options 32
setting 30
synchronisation 33
Add device
manually 10
Admin access
loss of 43
Advanced Control
hardware manager 12
Alerts 30
Auto-configuration 35
Device auto-configuration 35
Device Browser 8
Device cluster
add new 15
manage 17
Search 17
Device Manager 9,11
Devices
adding 7
Device Search 13
Distinguished Name 31
Hardware Manager 12
Host groups 22
add new 22
manage 23,24
search 24
Hosts 18
add new 18
manage 20
search 21
using 37
Ping 11
Power control
in the Connector 36
Power control device
adding 10
configuration 14
Restoring backups 42
User Groups
search 29
User groups
add new 27
manage 29
Users 25
add new 25
manage 26
search 27
S
V
VNC-URI client
installing 4
B
Favourites list
adding to 37
Firewalls
configuring 45
Firmware revisions
minimums 5
Firmware Upgrades 30,44
S3
enabling 30
explanation 41
Scan network 8
Secure Tickets
what are they? 40
Security 2
Security key authority certificate 4
Serial CAMs 46
SSH protocol 36,46
SSL 31
Backing up 42
Backup & Restore 30
Base DN 31
Browser requirements 5
C
Configuration 30
of power control device 14
Configure Workstation 30
Connection browser 36
Connection Search 36
Connector 36
intro 3
preferences 38
Console server connections 46
F
G
Glossary of terms 2
I
Installation 4
K
Key authority certificate 4
L
LDAP 31
LDAPS 31
Licence 30
Logging on 5
Logs 30
using 34
M
Manager
intro 3
page layout 6
using 6
R
T
Tools 30
Troubleshooting 39
getting
started
P
the
manager
H
the
connector
D


A
welcome
Index
47
welcome
Tel: +65 6288 5767
Fax: +65 6284 1150 the
manager
Adder Asia Pacific
6 New Industrial Road,
Hoe Huat Industrial Building
#07-01,
Singapore 536199
the
connector
Adder Corporation,
350R Merrimac Street,
Newburyport,
MA 01950,
United States of America
Tel: +1-888-932-3337
Fax: +1-888-275-1117


Adder Technology Limited,
Technology House,
Trafalgar Way, Bar Hill,
Cambridge, CB23 8SQ,
United Kingdom
Tel: +44 (0)1954 780044
Fax: +44 (0)1954 780081
getting
started
© 2011 Adder Technology Limited
All trademarks are acknowledged.
Release 1.10d
September 2011
Part No. ADD0076
Documentation by:
www.ctxd.com
48
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