wash filter register your 2 year guarantee today

wash filter register your 2 year guarantee today
OPERATING MANUAL
ASSEMBLY
clik
clik
2
3
WASH FILTER
Wash your filter with cold water
regularly or as required.
REGISTER
YOUR 2 YEAR
GUARANTEE
TODAY
1
FULLY
CHARGED
IMPORTANT SAFETY PRECAUTIONS
Your Dyson handheld vacuum will be covered for parts
and labour for 2 years from the date of purchase, subject
to the terms of the guarantee.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
If you have a query about your Dyson handheld vacuum,
call the Dyson Customer Care Helpline quoting the serial
number and details of where/when you bought the Dyson
handheld vacuum. The serial number can be found on
the rating plate which is behind the filter.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
Visit our website to register your full parts and labour
guarantee online (Australia only).
www.dyson.com.au/register
1.
2.
3.
4.
5.
6.
7.
Note your serial number for future reference
8.
Most queries can be solved over the phone by one of our
trained Dyson Customer Care Helpline staff.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
This illustration is for example purposes only.
Use only as described in this Dyson Operating Manual. Use only Dyson recommended attachments.
Do not use outdoors, on wet surfaces or near a naked flame.
Do not use to pick up flammable or combustible liquids, such as petrol or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
Do not use without the clear bin and the filter in place.
Children should be supervised to ensure they do not play with the Dyson handheld vacuum.
Do not use with damaged cable or plug. If the Dyson handheld vacuum is not working as it should, has been
dropped, damaged, left outdoors or dropped into water, contact the Dyson Customer Care Helpline.
This Dyson handheld vacuum is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning the use of the Dyson handheld vacuum by a person responsible for their safety.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and
anything that may reduce air flow.
Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
Use extra care when cleaning on stairs.
Use only the charger supplied with the product to recharge.
Do not charge the unit outdoors, in a bathroom or where it may be wet.
Do not handle charger, including the charger plug and the charger terminals with wet hands.
Do not unplug the charger by pulling on the cable. To unplug, grasp the plug, not the cable.
Do not incinerate the Dyson handheld vacuum even if it is severely damaged. The batteries may explode in a fire.
Do not use with an extension cable.
Unplug the charger from the supply before maintenance.
SAVE THESE INSTRUCTIONS
THIS HANDHELD VACUUM IS INTENDED FOR DOMESTIC HOUSEHOLD AND CAR USE ONLY.
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
REGISTER
ONLINE
REGISTER
BY PHONE
www.dyson.com.au/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
Visit our website to register your
full parts and labour guarantee
online (Australia only).
2
Call our dedicated Helpline.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
Do not use near
naked flame.
Do not store near
heat source.
Do not pick up water
or liquids.
Do not pick up
burning objects.
3
Looking for blockages
Charging
Power
Do not use under 3˚C
See page 8
clik
3
2
clik
Charging
Fully charged
1
Not charging,
battery
Not charging,
low temp
Emptying the clear bin
Tools
important!
wash filter
clik
1
4
2
1
2
Wash your filter with cold water
regularly or as required.
5
IMPORTANT!
Wash your filter with cold water regularly or as required.
WASH FILTER
12
6
7
USING THE DYSON HANDHELD VACUUM
CAUTION:
•
Dirt and debris may be released from the Dyson handheld vacuum if it is turned
upside down. Ensure the Dyson handheld vacuum remains upright in use and
storage.
Do not operate the Dyson handheld vacuum while checking for blockages.
•
CHARGING AND STORING THE DYSON
HANDHELD VACUUM
The Dyson handheld vacuum will turn off if the battery temperature is below
3°C. This is designed to protect the motor and battery of your product. Do
not charge the Dyson handheld vacuum and then move it to an area with a
temperature below 3˚C for storage purposes.
PLEASE NOTE:
•
•
•
•
•
•
TROUBLESHOOTING – CHARGER
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual or advised by the Dyson Customer Care Helpline.
This Dyson handheld vacuum is designed for domestic indoor and car use only.
Do not use it while the car is in motion or while driving.
Do not press down on the nozzle with excessive force when using the Dyson
handheld vacuum as this may cause damage.
If the motor overheats, the Dyson handheld vacuum will cut out automatically.
Leave it to cool for at least an hour and check for blockages before restarting.
Fine dirt such as flour or plaster dust should only be vacuumed in very small
amounts.
Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs and carpet.
Not charging – battery.
Use only Dyson batteries and charging unit for the Dyson handheld vacuum.
The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch
the liquid and observe the following precautions:
Skin contact – can cause irritation. Wash with soap and water.
Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15 minutes. Seek medical attention.
Disposal – wear gloves to handle the battery and dispose of immediately
following local ordinances or regulations.
Filter missing/filter fitted incorrectly.
Emptying The Clear Bin
•
Switch off the Dyson handheld vacuum and disconnect from charger before
emptying the clear bin.
Empty as soon as the dirt reaches the level of the max mark – do not overfill.
To release the dirt, push the button at the side of the clear bin as shown.
•
•
Please note:
•
Do not use the Dyson handheld vacuum without the clear bin in place.
Cleaning The Clear Bin
CAUTION:
•
Ensure the clear bin is completely dry before replacing.
Please note:
•
•
•
To remove the clear bin, push the release button on the underside of the Dyson
handheld vacuum as shown.
Use only cold water to clean the clear bin. Do not use detergents, polishes or
air fresheners.
Do not put the clear bin in a dishwasher.
Washing THE filter
Any queries – just call the Dyson Customer Care Helpline
AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4.00pm EST) www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz
ID: 021 707 39766 www.dyson.com
SG: 7000 435 7546 www.dyson.com.sg
Battery Safety Instructions
Less than 3°C – do not use.
CAUTION:
DYSON CUSTOMER CARE DETAILS
Not charging – low temp.
Less than one minute of charge remaining/fully discharged.
•
•
•
CAUTION:
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140° F (60° C), or
incinerate. Replace battery with a Dyson battery only, use of any other battery
may present a risk of fire or explosion. Dispose of used battery promptly. Keep
away from children. Do not disassemble and do not dispose of in fire.
The battery must be removed from the Dyson handheld vacuum before it is
scrapped.
The battery is to be disposed of safely.
The Dyson handheld vacuum must be disconnected from the supply mains when
removing the battery.
on the product or on its packaging indicates that this product
The symbol
should not be treated as household waste. Instead it should be handed over
to the applicable collection point for the recycling of electrical and electronic
equipment – this may be your local civic amenity site product. By ensuring
this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and for human health, which could otherwise
be caused by inappropriate waste handling of this product. For more detailed
information about recycling of this product, please contact the Dyson Customer
Care Helpline, your local authority civic amenity site product.
SUMMARY OF COVER
•
•
•
•
•
•
•
•
•
•
CAUTION:
•
Switch ‘OFF’ and disconnect from charger before removing the filter.
Ensure filter is completely dry before refitting to the Dyson handheld vacuum.
•
Please note:
•
•
This Dyson handheld vacuum has one filter, located as shown. It is important to
check your filter and wash with cold water regularly or as required, to maintain
performance. Please leave to dry completely for 12 hours.
The filter may require more frequent washing if vacuuming fine dust.
Do not use detergents to clean the filter.
Do not put the filter in the dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
LOOKING FOR BLOCKAGES
CAUTION:
•
Switch off the Dyson handheld vacuum and disconnect from charger before
looking for blockages.
Beware of sharp objects when clearing blockages.
Refit all parts of the Dyson handheld vacuum securely before using.
•
•
A sample of this product has been tested and found to be in conformity with the
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC
CE Marking Directive, 2004/108/EC EMC Directive, and the following Austraila
and New Zealand Directive: AS/NZS60335.2.2 2002.
PRODUCT INFORMATION
Net weight: 1.23kg
This product is protected by the following intellectual property rights:
PATENTs/APPLICATIONS
CA 2544609; JP 2007-508934; US 2007-0079579; AU 2004294771;
AU 2002226556; CA 2,439,250; EP 1370172; JP 4002185; US 6991666;
AU 2002225207; EP 1361814; JP 3860541; US 7018439; AU 2001240894;
EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815;
JP 3940082; US 6,974,488; EP 1748848; JP 2007-534377;
US 2007-0175189; WO 2005/110608; WO 2008/009884; WO 2008/009891;
WO 2008/015377; WO 2008/015378; WO 2008/009886;
WO 2008/009888; WO 2008/009883; GB 2440515; GB 2440514;
GB 2440126; GB 2440109; GB 2440107.
Designs/Design Applications:
GB 3025398; GB 3025399; GB 3025400; GB 3025401; GB 3025402;
GB 3025403; GB 3025404; EU 651849.
Equivalent patents, registered designs and applications exist in other countries.
The repair or replacement of your Dyson handheld vacuum if your vacuum
cleaner is found to be defective due to faulty materials, workmanship or
function within 2 years of purchase (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
WHAT IS NOT COVERED
•
•
Terms and conditions of the Dyson 2 year guarantee.
The guarantee becomes effective from the date of purchase.
All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Avery Robinson
Ltd (New Zealand).
Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
The repair or replacement of your Dyson handheld vacuum under guarantee will
not extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
You must provide proof of purchase before any work can be carried out on
your Dyson handheld vacuum. Without this proof, any work carried out will be
chargeable. Please keep your receipt.
CONFORMITY INFORMATION
WHAT IS COVERED
•
•
•
•
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at
[email protected]
If you have a query about your Dyson handheld vacuum call the Dyson
Customer Care Helpline and quote your serial number or contact us via the
Dyson website. The serial number can be found on the main body of the
handheld vacuum behind the filter.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson handheld vacuum needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
Fully charged.
Charged.
ABOUT YOUR PRIVACY
To help us ensure you receive prompt and efficient service, please register as a
Dyson owner. There are three ways to do this:
Online (Australia only) at [email protected]
By calling the Dyson Customer Care Helpline.
By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson handheld vacuum in the event of an
insurance loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
Charging.
TROUBLESHOOTING – DYSON HANDHELD VACUUM
•
•
•
2 YEAR GUARANTEE - TERMS AND CONDITIONS
•
•
•
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
Normal wear and tear.
Industrial use of the Dyson handheld vacuum such as vacuuming gyprock dust
or builders dust may void your guarantee.
Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson handheld vacuum which is not in
accordance with this Dyson Operating Manual.
Blockages – please refer to the Dyson Operating Manual for details on how to
unblock your Dyson handheld vacuum.
Use of the Dyson handheld vacuum for anything other than normal domestic
purposes.
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
Use of parts and accessories other than those produced or recommended
by Dyson.
External sources such as transit damage or weather.
Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Indonesia 021 707 39766
Singapore 7000 435 7546
PLEASE NOTE:
•
•
8
Clearing blockages is not covered by the Dyson handheld vacuum’s guarantee.
If any part of the Dyson handheld vacuum becomes blocked, it may overheat
and then automatically shut off.
Unplug the Dyson handheld vacuum and leave to cool down. Clear blockage
before restarting.
9
IMPORTANT!
QUESTIONNAIRE
WASH FILTER
Please take a few moments to answer our questions.
They will help us develop new products for the future.
1
Wash your filter with cold water regularly or as required.
Register for a filter wash reminder by email (Australia only);
[email protected]
2
6What is your average household income?
This handheld cleaner is…
My first handheld cleaner
A replacement handheld cleaner
An additional handheld cleaner
Dyson Customer Care
If you have a question about your Dyson handheld vacuum,
call the Dyson Customer Care Helpline with your serial number
and details of where and when you bought the Dyson handheld
vacuum, or contact us via the Dyson website. The serial number
can be found on the main body of the Dyson handheld vacuum
behind the filter.
AU Dyson Customer Care
[email protected]
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835,
Taren Point, NSW 2229,
Australia
www.dyson.com.au
NZ Dyson Customer Care
[email protected]
0800 397 667
4
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland 1051,
New Zealand
www.dyson.co.nz
5
Dyson
Hoover
Miele
Samsung
Vax
Volta
Other, please specify
Electrolux
LG
Panasonic
Nilfisk
Kambrook
Wertheim
www.dyson.com
Less than $45,000
Between $45,000 – $74,000
Between $75,000 – $100,000
Over $100,000
Dyson reputation
Good for pet hair pick-up
Performs consistently well
No loss of suction
Previous experience of Dyson
Features
HEPA filtration
Price/special offer
Wanted a bagless handheld
Compact and easy to store
Store staff recommendation
Picks up more dust than others
Latest model/technology
Reliability/quality
Friend/family recommendation
Other
Where did you first hear about the Dyson model you bought?
From friends and family
Saw it on the internet
From a TV/magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
Do you own a Dyson handheld?
Yes
7 Do you have any household pets?
No
Dog
None
Cat
Other
8Does anyone in your household suffer from any of the following?
THANK YOU FOR YOUR TIME
JN.30565 PN.17811-05-01 29.05.09
Which brand of cleaner are you replacing or adding to?
3Why did you choose to buy a Dyson handheld cleaner?
(Please rank in order, 1-5. 1 being the most important).
Asthma
None
Allergies
9 To which age group do you belong?
16 – 24 35 – 44
55 – 64
25 – 34
45 – 54
65+
10 W
ould you recommend a Dyson handheld cleaner to your family
and friends?
Yes No
11 Do you have children?
Pre-school Aged +17 years
Pregnant
Aged 5-17 years
Children no longer at home
No children
12 W
hich best describes your house?
(Tick one from each column).
Own house Rented house
Own apartment/villa
Rented apartment/villa
Live with parents
Share accommodation
Up to 2 beds
3-4 beds
More than 4 beds
GUARANTEE FORM
/
Date of purchase
/
Store of purchase
Serial number
Did you purchase an extended warranty?
If yes, for what additional period?
Title
Yes
No
1 year
2 years
3 years
Surname
First name
Address
Postcode
Country of purchase
Australia
New Zealand
e-mail
Telephone
Mobile
As a Dyson owner, you can hear about Dyson inventions and ideas before anyone else. If it’s okay to contact you, please let us know how we may
do this.
By mail
Yes
No
By email
Yes
No
By phone
Yes
No
By text message
Yes
No
Privacy Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at [email protected]
If you do not wish to receive marketing information by these methods from Dyson please tick this box.
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
REGISTER
ONLINE
REGISTER
BY PHONE
www.dyson.com.au/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
Visit our website to register your
full parts and labour guarantee
online (Australia only).
Call our dedicated Helpline.
REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
Was this manual useful for you? yes no
Thank you for your participation!

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