Jabra Motion Office User manual

Jabra MOTION™ OFFICE

User Manual jabra.com/motionoffice

1. WELCOME .......................................... 4

2. PRODUCT OVERVIEW ........................ 6

2.1 TOUCHSCREEN BASE

2.2 HEADSET

2.3 BLUETOOTH ADAPTER

(JABRA LINK 360 TM )

2.4 OPTIONAL ACCESSORIES

3. HOW TO WEAR .................................11

3.1 HEIGHT ADJUSTMENT

3.2 LEFT OR RIGHT WEARING-STYLE

3.3 EARGEL POSITIONING

4. HOW TO CHARGE .............................13

4.1 CHARGE USING THE BASE

4.2 CHARGE USING THE USB CABLE

4.3 BATTERY STATUS ON THE HEADSET

5. HOW TO CONNECT ...........................15

5.1 CONNECT USING THE SETUP WIZARD (RECOM-

MENDED)

5.2 CONNECT TO A DESK PHONE

5.3 CONNECT TO A PC OR MAC

5.4 CONNECT WITH A BLUETOOTH DEVICE

5.5 CONNECT WITH AN NFC DEVICE

5.6 TRANSFER AUDIO BETWEEN NFC DEVICE AND

HEADSET

5.7 CONNECT USING THE BLUETOOTH ADAPTER (JABRA

LINK 360)

5.8 RECONNECT WITH THE BLUETOOTH ADAPTER

2

6. HOW TO USE .................................. 24

6.1 USING THE TOUCHSCREEN

6.2 USING THE HEADSET

6.3 MULTIPLE CALL HANDLING

6.4 BUSYLIGHT

7. MOTION SENSOR CONTROLS ..........31

7.1 CALL ASSIST

7.2 POWER NAP

7.3 INTELLIGENT VOLUME CONTROL

8. SOFTWARE ...................................... 34

8.1 JABRA CONNECT TM

8.2 JABRA DIRECT TM

8.3 UPDATE HEADSET FIRMWARE

8.4 CUSTOMIZE HEADSET SETTINGS

9. ADVANCED FEATURES .................... 36

9.1 WIRELESS RANGE

9.2 VOICE COMMANDS

9.3 HOT DESKING

9.4 THEFT PROTECTION

10. SUPPORT .........................................40

10.1 FAQ

10.2 SAFETONE COMPLIANCE MODE

10.3 HOW TO CARE FOR YOUR HEADSET

11. TECHNICAL SPECIFICATIONS .......... 42

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1. WELCOME

Thank you for using the Jabra Motion TM hope you enjoy it!

Office. We

HEADSET FEATURES

ƒ Motion sensor technology

ƒ Power Nap for extended battery performance

ƒ Intelligent volume control

ƒ NFC technology

ƒ Volume touch controls

ƒ Voice controls

ƒ HD Voice and A2DP music streaming audio

ƒ Wireless freedom - Up to 100m/300ft

ƒ Noise Blackout™ 3.0

ƒ Wind noise protection

ƒ

ƒ Busylight indicator

ƒ

Jabra SafeTone™

Adjustable height for perfect fit

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TOUCHSCREEN BASE FEATURES

ƒ 2.4 inch color touchscreen

ƒ Desk phone, PC and Mac, and Bluetooth® mobile device connectivity

ƒ Touchscreen-guided setup for desk phone,

PC and Mac, and mobile device connections

ƒ Touchscreen call control for all connected phones

ƒ On-screen caller ID (mobile devices,

PC and Mac only)

ƒ Touchscreen Dial-pad (mobile devices and supported softphones only)

ƒ Headset recharge docking cradle

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2. PRODUCT OVERVIEW

Headset Touchscreen base

Wall charger Micro-USB cable

(long)

Telephone cable

Jabra Link TM 360

Soft pouch

Eargels Micro-USB cable

(short)

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2.1 TOUCHSCREEN BASE

Headset dock

(Cannot be rotated)

Touchscreen

Telephone port Handset port AUX port

USB port Power adapter port

Kensington lock

Speaker

Busylight port

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2.2 HEADSET

NFC zone

Volume touch-sensitive panel

Call button

Busylight indicator

LED indicators

Charging port

Voice and Mute microphone button

8

2.3 BLUETOOTH ADAPTER

(JABRA LINK 360

TM

)

The Bluetooth adapter (Jabra Link 360) is a plug-and-play Bluetooth adapter that connects the headset to your PC, without using the base.

!

IMPORTANT! The Bluetooth adapter and the Jabra Motion

Office base should NOT be plugged in to a PC at the same time.

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2.4 OPTIONAL ACCESSORIES

All accessories are available at jabra.com.

Jabra Motion headset

GN1000 handset lifter

USB car charger

Jabra Link 360 Eargels

(3 sizes)

Soft pouch

Base power supply

Micro-USB cable Telephone cable

USB power supply EHS cable

(Jabra Link)

Travel & Charge kit

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3. HOW TO WEAR

3.1 HEIGHT ADJUSTMENT

Get the perfect fit for your ear by adjusting the height of the speaker up or down.

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3.2 LEFT OR RIGHT WEARING-STYLE

The headset can be worn on the left or right ear. To switch ear:

1. Pull the speaker all the way down.

2. Rotate the speaker 180°.

3. Twist the eargel around to fit.

3.3 EARGEL POSITIONING

For optimal audio quality rotate the eargel for best fit (only applicable to oval-shaped eargels). It is recommended to try all three eargel sizes to find the optimal fit.

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4. HOW TO CHARGE

4.1 CHARGE USING THE BASE

When the headset is docked in the base, and the base is connected to power, the headset will be charged.

The battery indicator on the touchscreen indicates that the headset is charging.

4.2 CHARGE USING THE USB CABLE

Plug the headset into any available USB port on your PC using the supplied USB cable.

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4.3 BATTERY STATUS ON THE HEADSET

IN USE

50% - 100%

10% - 50%

0% - 10%

WHEN CHARGING

100%

50% - 100%

0% - 50%

NOTE: It takes up to 2 hours to fully charge the headset.

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5. HOW TO CONNECT

5.1 CONNECT USING THE SETUP WIZARD

(RECOMMENDED)

1. Plug the Jabra Motion Office base into a power supply.

2. The setup wizard automatically starts the first time the base is turned on.

NOTE : The setup wizard can be accessed at any time via the touchscreen menu (tap on the touchscreen to open the settings menu, and then tap ‘Phone

Settings’ > ‘Setup wizard’).

PHONE SETTINGS

Mobile phone

Setup wizard

SETUP

Please note during setup you are unable to make or receive calls. The base will restart to save and apply settings before you can resume normal use

Reset configuration

Confirm

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5.2 CONNECT TO A DESK PHONE

DESK PHONE WITH A HEADSET PORT

This type of desk phone has a dedicated headset port (usually at the back of the phone).

1. Plug the supplied telephone cable into the port marked on the Jabra Motion Office base.

2. Connect the telephone cable to the headset port on the desk phone.

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DESK PHONE WITHOUT A HEADSET PORT

This type desk phone does not have a dedicated headset port.

1. On the desk phone, unplug the handset cable from the phone body

2. Connect the handset cable to the port marked

on the base

3. Plug the supplied telephone cable into the port marked on the base

4. Connect the telephone cable into the handset port on the desk phone.

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5.3 CONNECT TO A PC OR MAC

Connecting to a PC or Mac allows connectivity with a softphone (e.g. Skype). Supported softphones have full functionality with the headset, such as answering and ending calls with the headset multi-function button.

1. Plug the supplied USB cable into the port marked on the Jabra Motion base and then into your PC or Mac.

2. Download and install Jabra Direct from www.jabra.com/direct, or install Jabra Suite for

Mac from www.jabra.com/support/jabra-mac-suite

3. Tap on the touchscreen to open the settings menu, and then tap ‘Phone Settings’ > ‘Enable

Softphone’. If your softphone is not supported, select ‘None (audio only)’.

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5.4 CONNECT WITH A BLUETOOTH DEVICE

CONNECT USING THE HEADSET

1. While pressing the Call button, open the flip boom-arm. Release the Call button when the

Bluetooth light flashes blue.

2. Wear on the ear and follow the voice-guided connection instructions.

CONNECT USING THE TOUCHSCREEN

1. Tap the tool icon on the touchscreen to open the settings menu, and then tap ‘Phone

Settings’ > ‘Mobile phone’ > ‘Setup mobile phone’.

2. Follow the touchscreen instructions to connect to your Bluetooth device.

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5.5 CONNECT WITH AN NFC DEVICE

1. Ensure that NFC is enabled on your mobile device.

2. Open the flip boom-arm on the headset.

3. Locate and gently tap the NFC zone on the headset against the NFC zone on your mobile device. The mobile device will announce that the headset is now paired when the connection is successful.

NFC zone

NOTE : NFC devices have NFC implemented in different ways. The size and sensitivity of the NFC zone and how to connect the headset may vary between devices.

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5.6 TRANSFER AUDIO BETWEEN NFC

DEVICE AND HEADSET

To transfer a call to/from the headset to your connected NFC device, gently tap the NFC zones of the headset and device.

NOTE : NFC devices have NFC implemented in different ways. Depending on the NFC device, this feature might not be available.

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5.7 CONNECT USING THE BLUETOOTH

ADAPTER (JABRA LINK 360)

The Bluetooth adapter (Jabra Link 360) is a plugand-play Bluetooth adapter that connects the headset to your PC, without need for the base.

The Bluetooth adapter and the headset are already pre-paired.

1. Plug the Bluetooth adapter (Jabra Link 360) into any available USB port on your PC.

2. Open the flip boom-arm on the headset to connect the headset to the Bluetooth adapter.

3. The connection is established when the LED on the Bluetooth adapter stops flashing and shows a solid blue light.

IMPORTANT! The Bluetooth adapter and the Jabra Motion

Office base should NOT be plugged in to a PC at the same time.

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5.8 RECONNECT WITH THE BLUETOOTH

ADAPTER

1. Remove the Bluetooth adapter (Jabra Link 360) from the PC.

2. While pressing the Call button, open the flip boom-arm on the headset. Release the Call button when the Bluetooth indicator flashes blue.

3. Wear the headset and follow the voice-guided pairing instructions.

4. Plug the Bluetooth adapter into the PC to automatically connect to the headset.

Connection can take up to 1 minute.

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6. HOW TO USE

6.1 USING THE TOUCHSCREEN

The Jabra Motion Office touchscreen enables you to connect and configure the Jabra Motion Office, manage call handling, and manage the base, headset and phone settings.

Tap the screen with your finger to activate icons, scroll up/down a menu, select a target phone and make, answer or end calls.

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IDLE

Settings menu

Connected devices

(primary device at front)

Initiate call

INCOMING CALL

Answer call

Reject call

ON A CALL

Call options menu

Mute call

End call

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Tap a connected device to switch primary device

Tap to start a call on the selected primary device

Tap to end the current call

Tap to mute the current call. Tap again to unmute

Indicates current battery level

Indicates the headset is docked

Indicates an open audio connection between the base and the headset. If the headset icon has an WB on it, it indicates HD voice audio is active

Tap to open the settings menu. The menu is only available when not on a call

Tap to open the call options menu. The menu is only available when on a call

Tap to activate voice commands on your phone

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6.2 USING THE HEADSET

Volume touch-sensitive panel

Call button

Busylight indicator

LED indicators

Voice and Mute microphone button

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On/off Open or close the flip boom-arm

Open phone line

(make a call)

Answer call

End call

Talk time status

Reject call

Redial last number

When not on a call, press and hold

(2 secs) the Call button on the headset.

Desk phone or Softphone (PC) only.

Open the flip boom-arm, or tap the button if the boom-arm is open

Call

Close the boom-arm, or tap the button

Call

When not on a call, tap the Call to hear the remaining talk time button

Double-tap the Call is an incoming call button when there

Double-tap the Call button when not on a call

Adjust speaker volume

Slide a finger up/down the touch-sensitive panel

Volume

Voice commands

Mute/ un-mute microphone

Tap the Voice and Mute microphone button when not on a call, until you hear 'Say a command'.

Say 'What can I say?' for a list of voice commands

Tap the Voice and Mute microphone button during a call to mute the microphone. Tap again to un-mute.

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6.3 MULTIPLE CALL HANDLING

The headset or base can accept and handle multiple calls simultaneously.

HEADSET

End current call and answer incoming call

Tap the Call button

Switch between held call and active call

Press and hold

(2 secs) the Call button

Put current call on hold and answer incoming call

Press and hold

(2 secs) the Call button

Reject incoming call

Double-tap the button

Call

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6.4 BUSYLIGHT

The Busylight indicator on the headset has 2 features.

Incoming call

(fast flash)

On a call

(slow flash)

An external Jabra Busylight TM can also be connected to the base via the busylight port.

NOTE : The Busylight indicator in the headset is default enabled, and can be disabled using Jabra Direct or the

Jabra Connect app.

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7. MOTION SENSOR

CONTROLS

7.1 CALL ASSIST

If the flip boom-arm is open, simply pick up the headset from the desk to your ear to automatically answer an incoming call.

NOTE : Call Assist is default enabled, and can be disabled using Jabra Direct or the Jabra Connect app.

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7.2 POWER NAP

To extend battery life always close the flip boomarm when the headset is not in use. If the flip boom-arm is left open the headset will enter

Power Nap mode when it has not been moved for

60 minutes (when Bluetooth connected), or

15 minutes (when Bluetooth not connected). The headset will announce ‘Power Off’ when it enters

Power Nap mode.

To exit Power Nap mode, move or pick up the headset. The headset will announce ‘Power On’ when exiting Power Nap mode.

NOTE : If the headset is in Power Nap mode for 24 hours, the headset will automatically turn off 100% to preserve battery. To turn the headset back on, close the flip boom-arm and then open it.

Power Nap is default enabled, and can be disabled using

Jabra Direct or the Jabra Connect app.

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7.3 INTELLIGENT VOLUME CONTROL

The headset uses Intelligent Volume Control to adjust the headset speaker volume depending on the motion of the wearer, and the sounds of the surrounding environment (e.g. automatically increasing the speaker volume on an active call when walking or entering a noisy environment).

NOTE: Intelligent Volume Control is default enabled, and can be disabled in Jabra Direct or the Jabra Connect app.

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8. SOFTWARE

8.1 JABRA CONNECT

TM

Jabra Connect is a smartphone app designed to be used when when connected to the headset via the

Bluetooth adapter (without the base). The app enables call control and configuration of Jabra

Motion Office headset.

Android download - Google Play iOS download - App Store

8.2 JABRA DIRECT

TM

Jabra Direct is PC software designed to support, manage and enable optimal functionality for Jabra devices. It is highly recommended to download and install Jabra Direct.

Download the latest version - jabra.com/direct

8.3 UPDATE HEADSET FIRMWARE

Firmware updates improve performance or add new functionality to Jabra devices. Firmware can be updated using Jabra Direct.

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8.4 CUSTOMIZE HEADSET SETTINGS

Jabra Motion Office settings can be customized using Jabra Direct, Jabra Connect mobile app or the

Touchscreen settings menu.

JABRA CONNECT, JABRA DIRECT & TOUCHSCREEN

SETTINGS

ƒ Busylight indicator

ƒ Power Nap mode

ƒ Intelligent Volume Control

ƒ Voice controls

ƒ

ƒ Mute reminder tone

ƒ

Sound profiles (equalizer)

Call assist

JABRA DIRECT & TOUCHSCREEN ONLY SETTINGS

ƒ Jabra Safetone™

ƒ Wireless range (and density performance)

ƒ Automatic PC Audio detection

ƒ Target softphone for outgoing calls

ƒ Connect/Pairing (Headset and Bluetooth adapter)

ƒ Base settings (e.g. touchscreen language, touchscreen backlight level, touchscreen ringer volume)

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9. ADVANCED FEATURES

9.1 WIRELESS RANGE

The wireless range of the headset, the base or

Bluetooth adapter (Jabra Link 360) can be changed using the touchscreen, or using Jabra Direct on your PC.

By default, the wireless range is set to Normal. If many units are in close vicinity it is recommended to set the wireless range to Low or Very Low to improve the audio quality and density performance.

CHANGE HEADSET WIRELESS RANGE

1. Tap the on the touchscreen.

2. Tap Base settings > Wireless range.

3. Tap to select the wireless range required: Very low, Low or Normal. Normal is default selected.

4. Tap confirm to apply the settings, and reset the base.

CHANGE BLUETOOTH ADAPTER WIRELESS RANGE

The Bluetooth adapter’s wireless range can be adjusted between Normal (default), Low and Very low using Jabra Direct.

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WIRELESS RANGE INFORMATION

The Jabra Motion Office and the Jabra Link 360 support a maximum wireless range of up to 100m

(300ft). Maximum range between the headset and a mobile device e.g. a smartphone or tablet is up to 10m (33ft). Physical obstructions and electromagnetic interference may shorten this range.

Headset sound quality may slowly deteriorate the further the headset is away from the touchscreen base, Bluetooth adapter or mobile device, and may improve the closer the headset is to the touchscreen base, Bluetooth adapter or the mobile device.

HEADSET OUT OF RANGE

If the headset is on a call when moved out of range the audio will be lost, however the call will remain active for 120 seconds. To restore audio to the call, move the headset back into range of the touchscreen base, Bluetooth adapter or the mobile device.

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9.2 VOICE COMMANDS

Voice commands are on by default. To turn voice commands on/off:

1. Press and hold the Voice and Mute microphone button while opening the flip boom-arm.

2. Release the the Voice and Mute microphone button when the flip boom-arm is open.

NOTE : Voice commands can be disabled in Jabra Direct, the Jabra Connect app, or by using the headset.

CHANGE VOICE LANGUAGE

The default language for voice commands and voice guidance can be changed using Jabra Direct.

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9.3 HOT DESKING

Connect any Jabra Motion headset to any Jabra

Motion Office Base. Headset must have the latest firmware version installed.

When a new Jabra Motion headset is docked into any Jabra Motion Office base, the touchscreen will prompt you that a new headset had been detected.

Tap ‘Yes’ to accept the new headset, or tap ‘No’ to reject the new headset.

9.4 THEFT PROTECTION

The Jabra Motion Office base has a Kensington

Security Slot for attaching a security cable. To secure the base to your desk, attach any safety cable usable with the Kensington Security Slot.

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10. SUPPORT

10.1 FAQ

View the full FAQ at jabra.com/motionoffice.

10.2 SAFETONE COMPLIANCE MODE

For compliance with EU Directive 2003/10/EC

(Noise at work) and Australian G616 guidelines set the headset into the desired compliance/guideline mode.

1. Install Jabra Direct

2. Open Jabra Direct and set the desired mode by ticking off the box ‘SafeTone protection’ in the section ‘Audio protection’.

Alternatively Safetone can be enabled using the touchscreen. Open the settings menu, and select

‘Headset Settings’ and then ‘Audio Protection’

FOR TCO COMPLIANCE:

1. Install Jabra Direct.

2. Open Jabra Direct and set the desired mode by adjusting the ‘Wireless range’ to ‘Low’ or

‘Very low’.

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10.3 HOW TO CARE FOR YOUR HEADSET

ƒ Always store the headset with the power off and safely protected

ƒ Avoid storage at extreme temperatures (above

35°C/95°F or below -20°C/-4°F). This can shorten battery life and may affect headset operation

ƒ Do not expose the headset to rain/liquids

41

11. TECHNICAL

SPECIFICATIONS

HEADSET

Weight:

Dimensions:

Microphones:

Speaker:

Operating range:

Bluetooth version:

Paired devices:

Supported Bluetooth profiles:

Talk time:

Standby time:

Operating temperature:

Storage temperature:

AC power supply

Pairing passkey or PIN:

DESCRIPTION

17.5g

L 53.5mm x W 16mm x H 24mm

2 Omni-directional microphones with

Jabra Noise Blackout technology

Micro dynamic, 14.8mm

Up to 100m (300 feet), Class 1

4.0

Up to 8 stored devices, 2 connected devices at same time (Multiuse TM )

A2DP (v1.6), Hands free profile (v1.6),

Headset profile (v1.2)

Up to 8 hours

Up to 6.5 hours (with Busylight on)

Up to 15 days

-10°C to 60°C (14°F to 140°F)

-20°C to 35°C (-4°F to 95°F)

100-240V, 50-60Hz

0000

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TOUCHSCREEN BASE

Dimensions:

Touchscreen:

Audio:

Audio bandwidth:

Desk phone connections:

Remote call control standards:

DESCRIPTION

L 160mm x W 94mm x H 82mm

2.4 inch touch-sensitive TFT. QVGA resolution

Built-in speaker

HD voice (wideband),

A2DP (music streaming), Narrowband,

RJ-9 for handset, RJ-9 for phone body

(or headset port), RJ-45 for AUX (for electronic hookswitch or GN1000 handset lifter)

GN1000, Jabra IQ EHS, Cisco, DHSG and MSH. Each requires additional cabling and/or equipment available separately; more may become available in future and added via firmware upgrade.

GN1000 is supported by default and requires no additional configuration

PC connector:

Busylight connector:

Theft protection:

Micro-USB

2.5mm jack connector

(available as an accessory)

Kensington Security Slot standard

BLUETOOTH ADAPTER

(JABRA LINK 360)

PC connection:

DESCRIPTION

USB 2.0

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BLUETOOTH ADAPTER

(JABRA LINK 360)

Bluetooth version:

Bluetooth range:

Bluetooth profiles:

Simultaneous Bluetooth connections:

Bluetooth audio bandwidth

Visual indicators:

DESCRIPTION

4.0

Up to 100m (300 feet), Class 1

A2DP (v1.2), Hands free profile (v1.6)

1

HD voice (wideband), A2DP

Multicolor LED

44

www.jabra.com/motionoffice

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