d3zdn4
Hardware Maintenance Manual
xSeries 300
IBM
Hardware Maintenance Manual
xSeries 300
IBM
Note: Before using this information and the product it supports, be sure to read the general
information under “Notices” on page 119.
First Edition (May 2001)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the
products, services, or features discussed in this document in other countries, and the information is subject to change
without notice.
Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
xSeries 300
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM®
xSeries 300 server.
Important: This manual is intended for trained servicers who are familiar with IBM
PC Server products.
Important safety information
Be sure to read all caution and danger statements in this book before performing any
of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
© Copyright IBM Corp. 2000
iii
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo
cualquier operación.
Online Support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device
Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
IBM Online Addresses
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.pc.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
iv
Hardware Maintenance Manual: xSeries 300
Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
IBM Online Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Chapter 1.General checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 2.General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What the IBM xSeries 300 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Server controls and indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standby mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 3.Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Small computer system interface messages (some models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the diagnostics CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading the diagnostics program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the diagnostic diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnosing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network connection problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet controller troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet controller messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Novell NetWare or IntraNetWare system ODI driver teaming messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NDIS 4.0 (Windows NT) driver messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet teaming messages: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
11
11
12
12
13
14
14
14
15
15
15
16
17
19
19
20
21
21
21
22
25
25
27
30
Chapter 4.Configuring the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting the utility programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program (some models). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect utility program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE boot agent utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the PXE boot agent utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ServerGuide startup problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
34
34
34
34
35
35
36
37
Chapter 5.Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Major components of the xSeries 300 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
© Copyright IBM Corp. 2000
v
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working inside the server with the power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board internal cable connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing or replacing a hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the fan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
41
41
41
42
43
44
45
45
46
46
48
48
49
49
51
51
53
55
57
58
Chapter 6.FRU information (service only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Diskette/CD-ROM drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette/CD-ROM drive bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCI riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59
60
61
61
62
Chapter 7.Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
No beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST error codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ServeRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
63
63
67
69
70
70
Chapter 8.Parts listing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Keyboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 9.Related service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Grounding requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Safety notices (multi-lingual translations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Send us your comments! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Problem determination tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
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Hardware Maintenance Manual: xSeries 300
Chapter 1. General checkout
The server diagnostic programs are stored on CD-ROM. These programs are the
primary method of testing the major components of the server: the system board,
Ethernet controller, video controller, RAM, keyboard, mouse (pointing device),
diskette drive, serial ports, and hard drives. You can also use them to test some
external devices. See “Diagnostic programs and error messages” on page 12.
Also, if you cannot determine whether a problem is caused by the hardware or by the
software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages might
not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems sharing
the same external storage device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
•
The customer identifies the system as part of a cluster.
•
One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
•
One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all diagnostic
tests can be run except diagnostic tests which test the storage unit (DASD residing in
the storage unit) or the storage adapter attached to the storage unit.
Notes:
1.
Safety information, see “Safety information” on page 79.
2.
For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the DASD
diagnostic tests.
3.
If multiple error codes are displayed, diagnose the first error code displayed.
4.
If the computer hangs with a POST error, go to “POST error codes” on page 69.
© Copyright IBM Corp. 2000
1
2
Hardware Maintenance Manual: xSeries 300
Chapter 2. General information
The IBM®
xSeries 300 server is a one U-high1 rack-model server for highvolume network transaction processing. This high-performance server is ideally
suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility, and reliable data storage.
The xSeries 300 server comes with a three-year limited warranty and IBM Server Start
Up Support. If you have access to the World Wide Web, you can obtain up-to-date
information about your xSeries 300 model and other IBM server products at the
following World Wide Web addresses:
http://www.ibm.com/eserver/xseries
http://www.ibm.com/
1.Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a "U". A one-U-high device is
1.75 inches tall.
© Copyright IBM Corp. 2000
3
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 300.
Microprocessor:
Supports either of the two listed
microprocessors (depending on your
model)
•
One Intel® Pentium® III with 256
KB* Level-2 cache and MMX™
(MMX2) technology
or
•
One Intel Celeron™ with 128 KB
Level-2 cache and MMX (MMX2)
technology
Memory:
•
•
•
Video:
Environment:
•
S3 Savage 4 Pro video on system
board
•
•
Compatible with SVGA and
VGA
•
8 MB SDRAM video memory
•
Height: 4.37 cm (1.75 inches, 1U)
•
Depth: 63.5 cm (25 inches)
•
Width: 44 cm (17.32 inches)
•
Maximum weight: 19.05 kg (42
lb) depending on your
configuration
•
Maximum: 1.5 GB*
•
Slots: Three dual inline
•
Supports 128, 256, and 512 MB
DIMMs
•
Dual 10BASE-T/100BASE-TX
Ethernet controllers on the
system board with Alert on
LAN™ 2 support
Serial port
Drives:
•
Two USB ports
•
Diskette: 1.44 MB
•
Keyboard port
•
CD-ROM: 24X IDE
•
Mouse port
•
Supports up to two hard disk
drives
•
Dual-channel bus mastering
IDE controller
Hard disk controller:
Two 3.5-in. slim-high bays for hard
disk drives
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft)
—
Server on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft.)
—
Server off: -40° to 60° C
(-104° to 140° F). Maximum
altitude: 2133 m (6998.0 ft)
Humidity:
—
Server on: 8% to 80%
—
Server off: 5% to 100%
Integrated functions:
•
Expansion bays:
—
Size:
Minimum: 128 MB*
Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
Air temperature:
•
All models-Dual-channel bus
mastering IDE controller
•
Some models-SCSI adapter
(Adaptec Ultra160) is installed
in one of the expansion-slots
PCI expansion slots:
Two 33 MHz/32-bit on the system
board
Acoustical noise emissions:
Power supply:
•
Sound power, idling: 6.6 bel
maximum
200 watt (110 or 220 V ac
auto-sensing) with Wake on LAN
support
•
Sound power, operating: 6.8 bel
maximum
Heat output:
Approximate heat output in British
thermal unit (Btu) per hour
•
Minimum configuration: 171 Btu
(50 watts)
•
Maximum configuration: 410 Btu
(120 watts)
Electrical input:
•
Sine-wave input (47-63 Hz)
required
•
Input voltage low range:
•
•
—
Minimum: 90 V ac
—
Maximum: 137 V ac
Input voltage high range:
—
Minimum: 180 V ac
—
Maximum: 265 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.095 kVA
—
Maximum: 0.213 kVA
*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB
equals approximately 1000000000 bytes.
4
Hardware Maintenance Manual: xSeries 300
What the IBM xSeries 300 offers
The design of your server takes advantage of advancements in memory management
and data storage. Your server includes:
•
Impressive performance using the latest microprocessor technology.
Your server comes with one Intel Celeron or one Pentium III microprocessor
installed.
•
Large system memory
The memory bus in your server supports up to 1.5 GB of system memory. The
memory controller provides error code correction (ECC) support for up to three
industry-standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz), unregistered,
synchronous dynamic random access memory (SDRAM) dual inline memory
modules (DIMMs).
•
Systems-management capabilities
See the documentation provided with your systems-management software for
more information.
•
Integrated network environment support
Your server comes with two Intel Ethernet controllers on the system board. These
Ethernet controllers have an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX
environments. The controller provides full-duplex (FDX) capability, which
enables simultaneous transmission and reception of data on the Ethernet local
area network (LAN). These controllers support Alert on LAN 2 technology.
•
IBM ServerGuide™ CDs
The ServerGuide CDs that are included with your server provide programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
Chapter 2. General information
5
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These RAS features help to ensure the integrity of the data stored
on your server; that your server is available when you want to use it; and that should
a failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•
Reliability features
—
—
—
—
—
—
—
•
Availability features
—
—
—
—
—
—
—
—
—
—
—
—
—
•
Boot block recovery
Cooling fans with speed-sensing capability
Customer-upgradable basic input and output system (BIOS) code
ECC front-side buses (FSBs) and L2 cache
Advanced configuration and power interface (ACPI)
Power-on self-test (POST)
SDRAM with serial presence detect (SPD)
Advanced desktop management interface (DMI) features
Auto-restart initial program load (IPL) power supply
Automatic error retry or recovery
Automatic server restart
Automatic restart after power failure
Built-in, menu-driven configuration programs
Built-in, menu-driven setup programs
Failover Ethernet support
Menu-driven diagnostic programs on CD-ROM
Microsoft® Windows NT® failover support
Monitoring support for temperature, voltage, and fan speed
Server management
Wake on LAN® capability
Serviceability features
—
—
—
—
—
—
—
—
—
—
—
—
24 hours per day, seven days a week customer support2
Adaptec 29160LP built-in self-test (BIST)
Alert on LAN 2
CD-ROM-based diagnostics
Diagnostic support of Ethernet controllers
Error codes and messages
Processor serial number access
Read-only memory (ROM) checksums
Standard cables present detection
Standby voltage for system management features and monitoring
System error logging
Vital product data (VPD) (includes information stored in nonvolatile memory
for easier remote viewing)
2. Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
6
Hardware Maintenance Manual: xSeries 300
Server controls and indicators
The following section identifies the controls and indicators on the front and rear of
your server.
Front view
Power control
button
Power-on
light (green)
System error
light (amber)
Reset
button
CD activity
light (green)
Diskette drive
activity light
(green)
Diskette eject
button
CD eject button
Power-control button: Press this button to manually turn the server on or off.
Power-on light: This green LED lights and stays on when you turn on your server,
and it blinks when the server is in standby mode.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.
System-error light: This amber LED lights when a system error occurs.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
Diskette-eject button: Push this button to release a diskette from the drive.
CD eject button: Push this button to release a CD from the drive.
CD drive activity light: When this light is on, it indicates that the CD-ROM drive is in
use.
Chapter 2. General information
7
Rear view
Ethernet 1 link
indicator (amber)
Ethernet 1 speed
indicator (green)
System power
connector
Mouse or auxilary
pointing device connector
Keyboard port
Power-on light (green)
USB 2
Ethernet 2 speed
indicator (green)
Ethernet 2 link
indicator (amber)
Serial port
Video port
USB 1
System error
light (amber)
System power connector: The system power cord connects here to provide power to
the system.
Ethernet 1 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Auxiliary pointing device: Signal cables for a mouse, trackball, or other pointing
device connect to the Auxiliary pointing device connector.
Keyboard port: Signal cables for a keyboard connect to the keyboard port.
Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power on
light on the front of the server.
Video port: The signal cable for a monitor connects to the video port.
Serial port: Signal cables for modems or other serial devices connect to the serial port.
USB 2: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
USB 1: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
System-error light: This amber LED lights when a system error occurs. This light
duplicates the system error light on the front of the server.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Ethernet 2 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
8
Hardware Maintenance Manual: xSeries 300
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
Complete the following steps to turn on the server:
1.
Plug the power cord of your server into the power source.
Note: Plugging the power cord into a power source may cause the server to start
automatically. This is an acceptable action.
2.
Wait 30 seconds, and then press the power control button on the front of the
server.
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Complete the following steps to turn off the server:
1.
Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
2.
Press the power control button on the front of the server. This will put the server
in standby mode.
3.
Disconnect the server from the power source.
Note: After you turn off the server, wait at least 5 seconds before you turn on the
server again.
Chapter 2. General information
9
Standby mode
Standby mode puts the server into a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down.
Complete the following steps to put the server into the standby mode:
10
1.
Refer to your operating system documentation for the proper procedure to
shutdown the operating system.
2.
Press the power control button on the front of the server.
Hardware Maintenance Manual: xSeries 300
Chapter 3. Diagnostics
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server.
If you cannot locate and correct the problem using the information in this section,
refer to “Chapter 7. Symptom-to-FRU index,” on page 63 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” for more
information.
•
Diagnostic programs and error messages
The server diagnostic programs are provided on the IBM Enhanced Diagnostics
CD. These programs test the major components of the server. See “Diagnostic
programs and error messages” on page 12 for more information.
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test or POST.
If POST finishes without detecting any problems, the first window of the operating
system or application program appears.
Note:
1.
If you have a power-on password or administrator password set, you
must type the password and press Enter, when prompted, before POST
will continue.
2.
A single problem might cause several error messages. When this occurs,
work to correct the cause of the first error message. After you correct the
cause of the first error message, the other error messages usually will not
occur the next time you run the test.
POST beep code descriptions
POST generates beep codes to indicate successful completion or the detection of a
problem.
•
One short beep indicates the successful completion of POST.
•
More than one beep indicates that POST detected a problem. For more
information, see “Beep symptoms” on page 83“.
POST error messages
The possible types of beep codes that your system might emit are:
© Copyright IBM Corp. 2000
11
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are
correctly installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS cannot initialize the
video screen to display any additional information. Ensure that the video
adapter is correctly installed.
For a list of POST errors, see “POST error codes” on page 92.
Small computer system interface messages (some models)
The following table lists actions to take if you receive a SCSI error message.
Note: If the server does not have a hard disk drive, ignore any message that indicates
that the BIOS is not installed.
You will get these messages only when running the SCSI Select Utility.
SCSI Messages
All
Description
One or more of the following might be causing the problem.
•
A failing SCSI device (adapter or drive)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Action:
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must
be turned on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device.
Table 1. SCSI messages.
Diagnostic programs and error messages
The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These
programs provide the primary methods of testing the major components of the server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems
that are indicated by error messages should be performed by trained service
personnel.
12
Hardware Maintenance Manual: xSeries 300
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089 is for
the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that
was encountered.
iii
is the three-digit device ID.
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed This result occurs when the diagnostic test completes without any
errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that
is not present.
Aborted This result occurs when the test could not proceed because of the
server configuration.
Warning This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
This is additional information that is used to analyze the problem.
Chapter 3. Diagnostics
13
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your server hardware from
software that you have installed on your hard disk drive. The programs run
independently of the operating system, and must be run either from the CD or diskette.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
An IBM Enhanced Diagnostics CD comes with the server. You can also download the
latest image of the diagnostics from the World Wide Web at
http://www.ibm.com/pc/support.
Note: When using diagnostics with a USB Keyboard and Mouse attached, go into
Setup and enable USB emulation.
1.
Press F1 Config/Setup
2.
Select Devices and I/O Ports
3.
Select USB Setup
4.
Make sure USB Keyboard and Mouse are enabled.
Using the diagnostics CD
To start the IBM Enhanced Diagnostics using the CD, do the following:
1.
Turn off your server and any peripheral devices.
2.
Turn on all attached devices; then, turn your server on.
3.
When you see Press F1 For Configuration/Setup, press the F1 key.
4.
When the Configuration/Setup Utility menu appears, select Start Options.
5.
From the Start Options menu, select Startup Sequence.
6.
Note the device selected as the First Startup Device. Later, you must restore this
setting.
7.
Select CD-ROM as the First Startup Device.
8.
Press Esc two times to return to the Configuration/Setup Utility menu.
9.
Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Important
When you finish running the diagnostics and utilities, remove the CD from the CD-ROM
drive and turn off the server. You must restore the First Startup Device to the original setting.
Use steps 2 through 8 of this procedure to do this.
Downloading the diagnostics program
Do the following to download the latest image of the IBM Enhanced Diagnostics from
the World Wide Web and create a startable Enhanced Diagnostics diskette:
14
1.
Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2.
Download the diagnostics file for your server to a hard disk drive directory (not
to a diskette).
Hardware Maintenance Manual: xSeries 300
3.
Go to a DOS prompt and change to the directory where the file was downloaded.
4.
Insert a blank high-density diskette in diskette drive A.
5.
Type in the following, and then press Enter: filename a:
where filename is the name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Using the diagnostic diskette
Do the following to start the IBM Enhanced Diagnostics using the diagnostics
diskette, do the following:
1.
Turn off your server and any peripheral devices.
2.
Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3.
Turn on all attached devices; then, turn on the server.
4.
Follow the instructions on the screen.
5.
Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will
load. Follow the instructions on the screen to run the diagnostics.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log records data about system failures and other pertinent information. The
test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 4.
1.
Insert the IBM Enhanced Diagnostics CD.
2.
Turn on the system and watch the screen.
If the system is on, shut down your operating system and restart the system.
3.
If a power-on password is set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
4.
Run the appropriate diagnostics program and when the Diagnostic Programs
screen appears, select Utility.
5.
Select View Test Log from the list that appears; then, follow the instructions on
the screen.
6.
You can save the test log to a file on a diskette or to your hard disk drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the server, the test log is cleared.
Diagnostic error message tables
For descriptions of the error messages that might appear when you run the diagnostic
programs, see “Diagnostic error codes” on page 87. If diagnostic error messages
appear that are not listed in those tables, make sure that the server has the latest levels
Chapter 3. Diagnostics
15
of BIOS, Advanced System Management Processor, ServeRAID, and diagnostics
microcode installed.
Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can exist
anywhere on any of the power distribution busses. Usually a short circuit will cause
the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1.
Power off the server and disconnect the AC cord(s).
2.
Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.
3.
Remove adapters and disconnect the cables and power connectors to all internal
and external devices until server is at minimum configuration required for power
on (see "Minimum operating requirements" on page 98).
4.
Reconnect the AC cord and power on the server. If the server powers up
successfully, replace adapters and devices one at a time until the problem is
isolated. If server does not power up from minimal configuration, replace FRUs
of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum configuration required for a
server to power up (see page 98).
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Hardware Maintenance Manual: xSeries 300
Recovering BIOS code
If the BIOS code has become damaged, such as from a power failure during a flash
update, you can recover the BIOS using the boot block jumper and a BIOS flash
diskette. The boot block jumper selects between normal BIOS mode and flash
recovery mode. In the normal position, the jumper will be installed on pins 2 and 3. In
the recovery position, the jumper will be installed on pins 1 and 2.
There are two choices when flashing BIOS. If you select flashing to Server mode,
internal only COM PORT 2 and USB keyboard and mouse emulation will be OFF by
default. These can be turned on, either individually or both, by going into F1 setup
and turning them on. This will require a reboot. If you select flashing to Appliance
mode, internal only COM PORT 2 and USB keyboard and mouse emulation will be
ON by default. They can be turned off, either individually or both, by going into F1
setup and turning them off. This will require a reboot.
If the only US devices attached are keyboard and mouse and they are not working,
investigate the F1 setup settings for these options. You can use a USB keyboard to
press F1 and get into setup.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download files to make a BIOS flash diskette from the World Wide Web.
Go to http://www.ibm.com/pc/support/, select IBM System Support,
and then make the selections for your system.
Complete the following steps to recover the BIOS code:
1.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover, see “Removing the cover” on page 42.
2.
Locate jumper JROM1 on the system board.
Chapter 3. Diagnostics
17
3.
Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable the
BIOS recovery mode.
4.
Reinstall the cover, see “Installing the cover” on page 57.
5.
Reconnect all external cables and power cords and turn on the peripheral devices.
6.
Insert the BIOS flash diskette in the diskette drive.
7.
Restart the server. The BIOS begins the power-on self-test.
8.
The BIOS flash utility automatically starts.
9.
When prompted as to whether you want to save the current code to a diskette,
type N.
10. When prompted, type Y to continue the flash process.
11. The system automatically starts the flash utility a second time.
12. When prompted as to whether you want to save the current BIOS code, stop the
process by removing the BIOS flash diskette from the diskette drive.
13. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover, see “Removing the cover” on page 42.
14. Move the JROM1 jumper to the normal position (pins 2 and 3) to return to normal
startup mode.
15. Reinstall the cover, see “Installing the cover” on page 57.
16. Reconnect all external cables and power cords and turn on the peripheral devices.
17. Restart the server, which should start up normally.
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Hardware Maintenance Manual: xSeries 300
Clearing CMOS
If you need to erase configuration information, you must move the CMOS jumper. See
the illustration in “Recovering BIOS code” on page 17 for the location of the CMOS
jumper.
The default position is a jumper installed on pins 1 and 2. Before you change the
position of this jumper, you must turn off the server and peripheral devices, and
disconnect all external cables and power cords. Remove the cover and then move the
jumper to pins 2 and 3.
After moving the jumper, wait at least 5 minutes for the CMOS information to clear.
Changing the position of this jumper erases all configuration and setup information,
including the power-on and administrator passwords. Therefore, you must
reconfigure the server after clearing CMOS memory (see “Chapter 4. Configuring the
server,” on page 33). If possible, record your server configuration information before
moving the CMOS jumper.
After you clear the CMOS information, move the jumper back to its normal position
(pins 1 and 2). Reconnect the external cables and power cords; then, turn on the
peripheral devices and the server.
Replacing the battery
When replacing the battery, you must replace it with a lithium battery of the same
type from the same manufacturer. To avoid possible danger, read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your
IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your system and reset the
system date and time.
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your server has a module
containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Do the following to replace the battery:
Chapter 3. Diagnostics
19
1.
Read “Before you begin” on page 36, and follow any special handling and
installation instructions supplied with the replacement battery.
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the server cover.
3.
Remove the battery:
a.
Use one finger to lift the battery clip over the battery.
b.
Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
4.
Do the following to insert the new battery:
a.
Tilt the battery so that you can insert it into the socket under the battery clip.
b.
As you slide it under the battery clip, press the battery down into the socket.
5.
Reinstall the server cover and connect the cables.
6.
Turn on the server.
7.
Start the Configuration/Setup Utility program and set configuration parameters.
•
Set the server date and time.
•
Set the power-on password.
•
Reconfigure your server.
Temperature checkout
Proper cooling of the server is important for proper operation and server reliability.
For a typical xSeries server, you should make sure:
20
•
Each of the drive bays has either a drive or a filler panel installed
•
Each of the power supply bays has either a power supply or a filler panel installed
•
The server cover is in place during normal operation
Hardware Maintenance Manual: xSeries 300
•
There is at least 50 mm (2 inches) of ventilated space at the sides of the server and
100 mm (4 inches) at the rear of the server
•
The server cover is removed for no longer than 30 minutes while the server is
operating
•
The processor housing cover covering the processor and memory area is removed
for no longer that ten minutes while the server is operating
•
A removed hot-swap drive is replaced within two minutes of removal
•
Cables for optional adapters are routed according to the instructions provided
with the adapters (ensure that cables are not restricting air flow)
•
The fans are operating correctly and the air flow is good
•
A failed fan is replaced within 48 hours
Attention:
If using AOL/2 or system supported monitoring software, and you are receiving a
thermal alert with no fan alert, check SYSFA1 and CPUFA2, which are unmonitored
and therefore cannot generate alerts, to make certain that those fans are connected to
planar power and are functional.
If the system powers itself down, the cause maybe an overheated processor causing a
thermal trip. One of your checks should be to ensure that both system fans and both
CPU fans are connected to planar power and are functional.
In addition, ensure that the environmental specifications for the server are met. See
“Features and specifications” on page 4.
Note: The speed of the fans will increase if:
•
One fan fails.
•
Ambient temperature gets too high.
Diagnosing errors
To find solutions to problems that have definite symptoms, see “Error symptoms” on
page 90.
If you cannot find the problem there, go to “Starting the diagnostic programs” on
page 14 to test the server.
If you have just added new software or a new option and the server is not working, do
the following before using the error symptoms table:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if the server is running correctly.
•
Reinstall the new software or new device.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
Chapter 3. Diagnostics
21
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5
cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
•
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
•
Check the LAN activity light (if available) on the front of the server. The LAN
activity light illuminates when the Ethernet controller sends or receives data over
the Ethernet network. If the LAN activity light is off, make sure that the hub and
network are operating and that the correct device drivers are loaded.
•
Make sure that you are using the correct device drivers, supplied with your
server.
•
Check for operating server-specific causes for the problem.
•
Make sure that the device drivers on the client and server are using the same
protocol.
•
Test the Ethernet controller.
The way you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definable symptoms.
22
Hardware Maintenance Manual: xSeries 300
Ethernet controller
problem
The server stops
running when loading
device drivers.
Suggested Action
The PCI BIOS interrupt settings are incorrect.
Check the following:
•
Determine if the IRQ setting assigned to the Ethernet controller
is also assigned to another device in the Configuration/Setup
Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with
a dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4 it is recommended that disk
controllers not share interrupts with LAN controllers.
•
Make sure that you are using the most recent device driver
available from the World Wide Web.
•
Run the network diagnostic program.
If the problem remains, call for service.
The LAN activity light
(when available) does
not light.
Data is incorrect or
sporadic.
The Ethernet
controller stopped
working when
another adapter was
added to the server.
Check the following:
•
Make sure that you have loaded the network device drivers.
•
The network might be idle. Try sending data from this
workstation.
•
Run diagnostics on the LEDs.
•
The function of this LED can be changed by device driver load
parameters. If necessary, remove any LED parameter settings
when you load the device drivers.
Check the following:
•
Make sure that you are using Category 5 cabling when
operating the server at 100 Mbps.
•
Make sure that the cables do not run close to noise-inducing
sources like fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI server BIOS is current.
•
Reseat the adapter.
•
Determine if the IRQ setting assigned to the Ethernet adapter is
also assigned to another device in the Configuration/Setup
Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with
a dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet adapter or the other device.
If the problem remains, call for service.
Table 2. Ethernet troubleshooting chart.
Chapter 3. Diagnostics
23
Ethernet controller
problem
The Ethernet
controller stopped
working without
apparent cause.
Suggested Action
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating system
documentation and to the ServerGuide information.
If the problem remains, call for service.
Table 2. Ethernet troubleshooting chart.
24
Hardware Maintenance Manual: xSeries 300
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
Novell NetWare™ or IntraNetWare system open data-link interface (ODI)
Network driver interface specification (NDIS) adapter for level 4.0 (Windows NT)
Novell NetWare or IntraNetWare system ODI driver
teaming messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare system ODI driver, and suggested actions to resolve each problem.
Chapter 3. Diagnostics
25
Message
Couldn’t allocate resources.
Description
Explanation: An unknown error has occurred when trying to
allocate needed resources for the AFT Module.
Action:
•
Check the server configuration. If the problem persists,
contact your network supplier.
•
Verify that the Ethernet controller is enabled. If the
Ethernet controller is enabled, run the diagnostic
programs.
AFT group for primary
adapter in slot nnn already
exists.
Explanation: An attempt was made to rebind an adapter
already in an AFT group.
Action: Check the AFT slot numbers for existing AFT teams.
If the problem persists, contact your network supplier.
Error locating device control
table (DCT) addresses in
internal table. Make sure that
you have loaded LAN
drivers after loading
AFT.NLM.
Explanation: The bind command was entered prior to
loading the device driver. The device driver must be loaded
after loading AFT.NLM, but before any bind command can be
issued.
Action: Load the driver for the supported adapter and try
loading the AFT module again. If the problem persists,
contact your network supplier.
Insufficient number of
arguments specified.
Explanation: The appropriate or expected number of
parameters was not entered in a command.
Action: Check the parameters required for the given
command. If the problem persists, contact your network
supplier.
Duplicate slot numbers
detected.
Explanation: An attempt has been made to bind the same slot
number more than once.
Action: Check the slot numbers entered during the bind.
Adapter slot numbers must be valid and unique. If the
problem persists, contact your network supplier.
’xxx’ is not supported for
AFT team.
Explanation: A bind command has been issued for adapters
not supported by AFT.NLM.
Action: Make sure that you attempt to bind only adapters
supported by AFT.NLM.
Primary and Secondary
adapters do not match. AFT
group is not created.
Explanation: A bind command was entered for an adapter
team that is a combination of server and client adapters. An
AFT team must be a grouping of the same classification of
adapter.
Action: Verify that all the adapters bound in a team are of the
same classification.
Requested number of
Secondary cards are not
found.
Explanation: The number of adapters specified in the bind
command could not be located.
Action: Verify the numbers and slot locations of the adapters
to be bound. If the problem persists, contact your network
supplier.
Failed to create AFT group.
Make sure that the drivers
for supported adapters are
loaded, primary adapter is
bound to protocols, and
secondary adapter is not
bound to any protocols.
Explanation: Binding of protocol failed. Protocol is either not
bound to any adapter or is bound to more than one adapter in
the group.
Action: Ensure that the protocol is bound to only adapter in
an AFT team.
Table 3. NetWare driver messages for the Ethernet controller.
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Hardware Maintenance Manual: xSeries 300
Message
Description
Error identifying slot
numbers for the specified
board names.
Explanation: The mapping between the board name entered
and the slot number for an adapter could not be established.
Action: Check the board name for the adapter before issuing
the bind command. If the problem persists, contact your
network supplier.
Can’t unbind specified slot
from AFT group. Make sure
that the slot you specified is
for the primary adapter in an
AFT group.
Explanation: The number entered in the unbind command
was not the primary adapter in an AFT group.
Action: Reissue the unbind command and specify the slot
number for the primary adapter.
LAN adapter at slot nnnn
(Port 0xaa) failed to reset.
Check the state of the
adapter.
Explanation: The adapter that you specified could not be
initialized.
Action:
1.
Load the driver for the supported adapter.
2.
Check that the adapter is seated properly in the slot and
try loading the AFT module again.
If the problem persists, contact your network supplier.
AFT is not supported on this
version of NetWare™.
Explanation: The NetWare on your server is not a version
supported by AFT.
Action: Load and bind AFT only on supported versions of
NetWare (currently version 4.11 and above).
Failed to allocate resources
tags.
Explanation: An unknown error has occurred when trying to
allocate needed resources for the AFT module.
Action: Check server configuration. If the problem persists,
contact your network supplier.
Please unload all LAN
drivers before unloading
AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM
module before unloading the adapter driver.
Action: Unload the adapter driver before unloading the AFT
module.
Table 3. NetWare driver messages for the Ethernet controller.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation and
recommended action are included with each message.
Chapter 3. Diagnostics
27
Error code
(hex)
Description
0x00
Explanation: The driver could not register the specified interrupt.
Action: Using the Configuration/Setup Utility program, make sure that a
PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources.
Action: Using the Configuration/Setup Utility program, make sure that a
PCI interrupt is assigned to your Ethernet card, and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address).
Action: Make sure the locally administered address is valid, if one is
specified. The address can not be a multicast address.
0x03
Explanation: Failed self-test.
Action: Make sure a cable is attached to the Ethernet connector. If the
problem persists, call for service.
0x0D
Explanation: Could not allocate enough memory for transmit queues.
Action:
0x0E
0x0F
1.
From the Windows NT desktop, select Start
Networks
Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties
4.
Lower the resource values that apply to the transmit queue.
Control Panel
Advanced.
Explanation: Could not allocate enough memory for receive queue.
Action:
1.
From the Windows NT desktop, select Start
Networks Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties
4.
Lower the resource values that apply to the receive queue.
Control Panel
Advanced.
Explanation: Could not allocate enough memory for other structures.
Action:
1.
From the Windows NT desktop, select Start
Networks
Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties
4.
Lower the value for the resource named in the message.
Control Panel
Advanced.
0x10
Explanation: Did not find any Ethernet controllers.
Action: Using the Configuration/Setup Utility program, make sure that
Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the
required ID.
Action: Using the Configuration/Setup Utility program, make sure that
Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required
subven/subdev.
Action: Using the Configuration/Setup Utility program, make sure that
Ethernet is enabled.
Table 4. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet
controller.
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Hardware Maintenance Manual: xSeries 300
Error code
(hex)
Description
0x16
Explanation: Single adapter found, but multiple instances tried to load.
Action: Using the Configuration/Setup Utility program, make sure that
Ethernet is enabled, and that the slot containing the IBM xSeries 200 10/100
Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry.
Action: Remove the adapter driver and reinstall it. If the problem persists,
call for service.
All other 4character
hexadecimal
codes
Action: Call for service.
Table 4. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet
controller.
Chapter 3. Diagnostics
29
Ethernet teaming messages:
This section displays the messages associated with Ethernet teaming.
30
Hardware Maintenance Manual: xSeries 300
Event ID
Type
Description
01
Error
Explanation: Team name and physical adapter name are
the same. This is an invalid configuration.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
02
Error
Explanation: Unable to allocate required resources.
Action: Free some memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
04
Error
Explanation: Unable to bind to physical adapter.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
05
Error
Explanation: Unable to initialize an adapter team.
Action: Reconfigure the adapter team by double-clicking
the PROSet icon in the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized.
Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized.
Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or Team is
initialized.
Action: None.
09
Informational
Explanation: Team nn. Primary adapter is switching over.
Action: None.
10
Warning
Explanation: Team nn. Adapter link down.
Action: Make sure the adapter is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over.
Action: None.
12
Warning
Explanation: Team nn. Secondary adapter is deactivated
from the Team.
Action: Make sure the secondary adapter is functioning
properly and that the adapter cable is securely connected to
the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the
Team.
Action: None.
14
Informational
Explanation: Team nn. Secondary adapter link is up.
Action: None.
15
Error
Explanation: Team nn. The last adapter has lost its link.
Network connection has been lost.
Action: Shut down the server and replace the adapters;
then, restart the server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has reestablished the
link. Network connection has been restored.
Action: None.
Table 5. NDIS (Windows NT or Windows 2000) driver teaming messages for the
Ethernet controller.
Chapter 3. Diagnostics
31
Event ID
Type
Description
17
Informational
Explanation: Team nn. Preferred primary adapter has been
detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has
been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took
over.
Action: None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took
over.
Action: None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any
Probes. Possible reason: partitioned Team.
Action: Make sure the cables of the adapter team are
connected to the same LAN segment. Reconfigure the team
if necessary.
Table 5. NDIS (Windows NT or Windows 2000) driver teaming messages for the
Ethernet controller.
32
Hardware Maintenance Manual: xSeries 300
Chapter 4. Configuring the server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes
with your server. You can use this program to configure the serial connector
assignment, change the drive startup sequence, set the date and time, and set
passwords. For information on how to start this utility see, “Starting the
Configuration/Setup Utility program” on page 34.
•
SCSISelect Utility
With the SCSISelect Utility program, you can configure the devices that are
attached to the SCSI adapter (provided in some models). Use this program to
change default values, resolve configuration conflicts, and perform a low-level
format on a SCSI hard disk drive. For information on how to start this utility, see
“Starting the SCSISelect utility program” on page 34.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with the server. You can use this program to change
network startup (boot) protocols and startup order, to select operating-system
wake-up support, and to set menu wait times. For information on how to start
this utility, see “Starting the PXE boot agent utility program” on page 35.
•
ServerGuide™ CDs
The ServerGuide CDs include software setup and installation tools that are
specifically designed for IBM xSeries 300 servers. You can use these CDs during
the initial installation of your server to configure the server hardware and to
simplify your NOS installation. The ServerGuide CDs also contain a collection of
application programs, which you can install after your server is up and running.
See “Using the ServerGuide CDs” on page 36 for more information.
© Copyright IBM Corp. 2000
33
Starting the utility programs
This section provides the instructions for starting the utility programs. For more
detailed information about these utility programs, refer to the User’s Reference on the
IBM xSeries Documentation CD.
Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes
with your server. You can use it to:
•
Configure serial connector assignments
•
Change the drive startup sequence
•
Enable USB keyboard and mouse support
•
Resolve configuration conflicts
•
Set the date and time
•
Set passwords
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program:
1.
Turn on the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
3.
Follow the instructions that appear on the screen.
Using the SCSISelect utility program (some models)
SCSISelect is a built-in, menu-driven configuration utility program that you can use
to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
Note: If your server has a redundant arrays of independent disks (RAID) adapter
installed, use the configuration method that is supplied with the RAID adapter
to view or change SCSI settings for devices attached to the adapter.
Starting the SCSISelect utility program
Complete the following steps to start the SCSISelect Utility program:
1.
Turn on the server.
2.
When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3.
When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4.
Use the arrow keys to select a choice from the menu.
5.
34
•
Press Esc to exit the SCSISelect Utility program.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Hardware Maintenance Manual: xSeries 300
Using the PXE boot agent utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that you
can use to:
•
Change network startup (boot) protocols
•
Change startup (boot) order
•
Select whether or not to display setup prompt
•
Set menu wait time
•
Select OS wake up support
Starting the PXE boot agent utility program
The following sections provide the instructions needed to start the PXE Boot Agent
Utility and descriptions of the menu choices available.
To start the PXE Boot Agent Utility program:
1.
Turn on the server.
2.
When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default you will have two seconds after the prompt appears on the
screen to press Ctrl+S.
3.
4.
Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Chapter 4. Configuring the server
35
Using the ServerGuide CDs
The ServerGuide CDs provide state-of-the-art programs to detect the server model and
hardware options that are installed, configure the server hardware, provide device
drivers, and install your network operating system (NOS).
Note: If the ServerGuide CD does not start, see “ServerGuide startup problems” on
page 37.
1.
Insert the Setup and Installation CD, and restart the server.
2.
Follow the instructions on the screens to:
a.
Select your language.
b.
Select your keyboard layout and country.
c.
View the Overview to learn about ServerGuide features.
d. View the README file to review installation tips about your NOS and
adapter.
e.
Start the setup and hardware configuration programs.
f.
Start the NOS installation. You will need your copy of the NOS CD.
Note: For information on the supported NOS versions, refer to the Setup and
Installation CD label.
36
Hardware Maintenance Manual: xSeries 300
ServerGuide startup problems
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup
Suggested action
Setup and Installation
CD will not start.
•
Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in
the boot sequence.
ServeRAID™ program
cannot view all installed
drives - or - cannot
install NOS.
If you installed an optional ServeRAID adapter:
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk drive.
ServerGuide will not
start your NOS CD.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Cannot install NOS option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the ServerGuide setup and configuration program and ensure
that setup is complete
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
Table 6. ServerGuide startup problems.
System updates and
applications CD
Get "time out" or
"Unknown host" errors
Suggested action
Ensure that you have access to the Internet through FTP directly.
Table 7. System updates and applications CD.
Chapter 4. Configuring the server
37
38
Hardware Maintenance Manual: xSeries 300
Chapter 5. Installing Options
This chapter provides basic information that is needed to install hardware options in
your server. For more detailed installation information, refer to the User’s Reference on
the IBM xSeries Documentation CD.
© Copyright IBM Corp. 2000
39
Major components of the xSeries 300 server
The following illustration shows the locations of major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Clip
Air baffle
Heat sink
Memory module
Microprocessor
Fans
Blanks
Hard disk drive
Hard disk drive
filler panel
Before you begin
Before you begin to install options in the server, read the following information:
•
40
Become familiar with the safety and handling guidelines provided in:
Hardware Maintenance Manual: xSeries 300
— “Safety information” on page 105;
— “Handling electrostatic discharge-sensitive devices” on page 108; and
— “Safety notices (multi-lingual translations)” on page 109.
These guidelines will help you work safely while working with the server or
options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
For a list of supported options for the 200, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
Working inside the server with the power on
The server is designed with safety in mind. Follow these guidelines when you work
inside a server that is turned on:
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
•
Do not allow your necktie to hang inside the server.
•
Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Avoid dropping any metallic objects, such as paper clips, hair pins, or screws, into
the server.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
•
Each of the drive bays either has a drive, or a filler panel and electromagnetic
compatibility (EMC) shield installed.
•
There is space around the server to allow the server cooling system to work
properly. Leave about 127 mm (5 in.) of space around the front and rear of the
server.
•
Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
•
A failed fan is replaced within 48 hours.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective bag until you are ready
to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
Chapter 5. Installing Options
41
•
Do not leave the device where others can handle and possibly damage the device.
•
While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity from
the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it on its
static-protective package. (If your device is an adapter, place it component side
up.) Do not place the device on your system unit cover or on a metal table.
•
Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
Removing the cover
Complete the following steps to remove the server cover:
1.
Review the information in “Before you begin” on page 40.
2.
Turn off the server and all attached devices and disconnect all external cables and
power cords.
Cover release
lever
Screws
3.
Remove the two screws from the rear of the server.
4.
Pull out on the cover-release lever at the back of the server to release the cover.
5.
Slide the cover back, then up and off the server.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
42
Hardware Maintenance Manual: xSeries 300
System board
To remove the system board:
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 42.
3.
Disconnect all cables from the system board.
4.
Remove the adapter retaining latch (see “Removing a microprocessor” on page
53).
5.
Remove the microprocessors. See “Removing a microprocessor” on page 53.
6.
Remove the memory modules. See “Installing DIMMs” on page 49.
7.
Remove screws from the system board.
8.
Remove the four screws from the rear of the server.
9.
Pull up on the system board to remove from the chassis.
Chapter 5. Installing Options
43
System board internal cable connectors
The following illustration identifies the internal connectors on the system board.
System fan 2
(SYSFAN2)
System fan 1
(SYSFAN1)
Battery
Primary IDE
(IDE1)
Secondary IDE
(IDE2)
PCI slot 1
(PCI 1)
PCI slot 2
(PCI 2)
44
Hardware Maintenance Manual: xSeries 300
CPU fan A
(CPUFAA)
CPU fan B
(CPUFAB)
Microprocessor
(U21)
Front panel
(FPI)
DIMM 1
DIMM 2
DIMM 3
System board jumpers
The following illustration identifies the jumpers on the system board.
Working with adapters
Your server comes with two peripheral component interconnect (PCI) adapter slots on
the system board with riser cards installed in them.
Note: Some models come with a SCSI adapter card installed in PCI slot 2.
Attention: Your server comes with an integrated video controller on the system
board. When you install a video adapter in a PCI slot, the server BIOS automatically
disables the integrated video controller. This enables the video adapter in the PCI slot
to control the video functions for your monitor.
The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Chapter 5. Installing Options
45
PCI slot 1
(PCI 1)
PCI slot 2
(PCI 2)
Adapter considerations
Before you install adapters, review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter.
•
If you need to change the switch settings or jumper settings on your adapter,
follow the instructions that come with the adapter.
•
You can install 32-bit full-length or half-length adapters in the expansion slots.
Full-length adapters are installed in slot 1 only; half-length adapters are installed
in either slot 1 or 2.
•
Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V
only adapters.
•
Your server uses a rotational interrupt technique to configure PCI adapters. You
can use this technique to install PCI adapters that currently do not support
sharing of PCI interrupts.
•
The system scans PCI slots to assign system resources. By default the system
starts (boots) the CD-ROM and diskette drives first. Then it starts PCI slot 2, PCI
slot 1, and the integrated Ethernet.
Note: You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the
Configuration/Setup Utility program main menu.
Installing an adapter
Complete the following steps to install an adapter:
46
Hardware Maintenance Manual: xSeries 300
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 41.
1.
Review the information in "“Safety information” on page 79", and “Before you
begin” on page 40.
2.
Turn off the server and peripheral devices.
3.
Remove all external cables from the server.
4.
Remove the server cover.
Cover release
lever
5.
Screws
Remove the expansion-slot clip that holds the expansion-slot cover in place by
sliding it upward and off the frame of the server.
Note: The illustrations in this document might differ slightly from your
hardware.
Expansion-slot
clip
Adapter
Retention
latch
Tab
Expansionslot cover
Expansion
slot
Chapter 5. Installing Options
47
6.
Remove the expansion-slot cover.
7.
Refer to the documentation that comes with your adapter for any cabling
instructions.
Attention: You should route adapter cables before you install the adapter.
8.
Set any jumpers or switches as described by the adapter manufacturer.
9.
Install the adapter:
Note: When installing an adapter into slot 2, skip steps a and d.
a.
Open the adapter-retention latch by pushing the blue tab to release it. Then,
push the latch up to the full open position.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the PCI riser-card.
c.
Press the adapter firmly into the riser card connector.
Attention: When you install an adapter, be sure the adapter is correctly seated
in the riser-card connector before you turn on the server. Improperly seated
adapters might cause damage to the system board, the riser card, or the
adapter.
d. Push down on the blue adapter retention latch until it clicks into place,
securing the adapter.
e.
Replace the expansion-slot clip by sliding it down until it latches into place
and holds the adapter securely.
10. Connect the internal cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
11. If you have other options to install or remove, do so now.
12. Replace the cover on the server; then, install the server in the rack and connect all
external cables. For more information, see “Installing the cover” on page 57, and
the "Rack installation" flyer for instructions.
Hard disk drives
Depending on the model, your server supports two SCSI or two IDE hard disk drives.
Installing or replacing a hard disk drive
Complete the following steps to install or replace a hard disk drive:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 41.
1.
Inspect the drive for any signs of damage.
2.
Review the information in "“Safety information” on page 79", and “Before you
begin” on page 40.
3.
Check the instructions that come with the drive for more information about
installing your drive.
Notes:
48
a.
If you are installing an IDE hard disk drive, you must set the drive to primary
(master) or secondary (subordinate), depending on the configuration of your
server. See the documentation that comes with the drive for instructions.
b.
If you are installing a SCSI hard disk drive, refer to the documentation that
comes with your drive before installing it.
Hardware Maintenance Manual: xSeries 300
4.
Turn off the server and peripheral devices and disconnect all external cables and
power cords.
5.
Remove the server cover.
Note: If you are replacing a failing hard disk drive, remove the fans behind the
drive bay in which you are working; then, disconnect the power and
signal cables from the hard disk drive. For information on how to remove
the fan, see "Fan assembly replacement", on the IBM xSeries Documentation
CD.
6.
Remove the filler panel from one of the hard disk drive bays.
7.
Install the new hard disk drive in the drive bay:
a.
Slide the drive into the bay and align the screw holes in the drive with the
screw holes in the server chassis.
b.
Use a screwdriver to secure the hard disk drive to the server chassis.
Hard disk drive
Filler panel
c.
Connect the signal cable and power cable to the rear of the drive. Ensure that
the cables do not obstruct the fan behind the drive bay.
8.
If you have other options to install or remove, do so now.
9.
Replace the server cover. See “Installing the cover” on page 57.
Working with DIMMs
Your xSeries 300 server supports 128 MB, 256 MB, and 512 MB DIMMs. See the
ServerProven list at http://www.ibm.com/pc/compat for a list of DIMMs for use
with your server.
Install additional DIMMs in DIMM connector 2 first, then in DIMM connector 3. (See
the following illustration for memory connector locations.)
Note: The illustrations in this document might differ slightly from your hardware.
Installing DIMMs
Complete the following steps to install a DIMM:
1.
Review the safety precautions beginning on page 111.
2.
Turn off the server and peripheral devices.
3.
Remove all external cables from the server; then, remove the cover. For more
information, see “Removing the cover” on page 42.
Chapter 5. Installing Options
49
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 41.
4.
If necessary, remove the PCI adapter in slot 2 for easier access to the DIMM
connectors.
5.
Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Connector 1
Connector 2
Connector 3
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
6.
Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors, do not force the DIMM
into the connector.
a.
Turn the DIMM so that the index slots align correctly with the connector.
Note: The DIMM has two index slots, one in the center and the other on the
left half of the DIMM connector edge.
50
b.
Insert the DIMM into the connector by pressing on both corners of the DIMM
at the same time. Be sure to press it straight into the connector.
c.
When installing a DIMM, be sure that no gap exists between the DIMM and
the retaining clips. If a gap does exist between the DIMM and the retaining
clips, remove the DIMM; then, reinsert it properly.
7.
If you removed the PCI adapter as described in step 4, install it now.
8.
If you have other options to install or remove, do so now.
9.
Replace the server cover. For more information on replacing the cover, see
“Installing the cover” on page 57.
Hardware Maintenance Manual: xSeries 300
Replacing the fan assembly
Complete the following steps to replace the fan assembly:
1.
Review the information in “Before you begin” on page 40.
2.
Turn off the server and peripheral devices.
3.
Remove all external cables from the server; then, remove the server from the rack
and remove the cover. For more information, see “Removing the cover” on page
42 for instructions.
4.
Remove the fan from the server:
5.
a.
Disconnect the fan cable from the system board.
b.
Lift the fan away from the server.
Orientate the fan so that the air flow arrow on the side of the fan is facing or
pointing toward the rear of the server.
Note: Proper air flow is from the front to the rear of the server.
Air flow
6.
Push the replacement fan assembly into the server until it clicks into place.
7.
Connect the fan cable to the system board.
8.
If you have other options to install or remove, do so now.
9.
Replace the cover. See “Installing the cover” on page 57.
10. Reconnect the external cables and power cords; then, turn on the peripheral
devices and the server.
Attention: If the system is shut down and there are no other problems indicated,
visually check the fans for operation.
Removing and installing a microprocessor
The server only supports one microprocessor, which is installed on the system board
in the microprocessor connector (U5).
Notes:
1.
Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
Chapter 5. Installing Options
51
the server BIOS. The latest level of the BIOS for your server is available through
the World Wide Web.
2.
For a list of supported operating systems, see
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Note: The illustrations in this document might differ slightly from your hardware
Attention: To avoid damage and ensure correct server operation when you install a
new microprocessor, use a microprocessor that has the same cache size and type, and
the same clock speed. Microprocessor internal clock frequencies and external clock
frequencies must be identical. See the ServerProven list at
http://www.ibm.com/pc/compat for a list of microprocessors for use with your
server.
52
Hardware Maintenance Manual: xSeries 300
Removing a microprocessor
Complete the following steps to remove a microprocessor.
Lever
Microprocessor
connector
Microprocessor
Heat sink
Heat sink
retainer
Microprocessor
orientation indicator
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 41.
1.
Review the safety precautions listed in “Safety information” on page 105.
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover (see “Removing the cover” on page 42 for
details).
3.
Push down and back on the heat-sink retainer to remove it from the heat sink.
4.
To remove the heat sink, follow the direction on the picture below by pushing the
clip toward the front of the chassis and push back on the handle to lift the front of
the clip.
Chapter 5. Installing Options
53
If the handle breaks, remove the handle by placing a screw driver in between both
sides of the handle as in the picture above, and twist the screw driver to break off
the handle to relieve the pressure from the clip to the heat sink, as in the picture
below. *put second pic here*
54
Hardware Maintenance Manual: xSeries 300
CAUTION:
Exercise extreme caution when removing the heatsink. Be careful not to
damage the system board or processor beneath.
Note: Once you remove the heat sink from the microprocessor, you must replace
it with a new device.
Pull out and lift up the release lever and remove the microprocessor from the
connector. Store the microprocessor in a static-protective bag for possible future
use.
5.
If you are installing a new microprocessor, continue with step 4 in “Installing a
microprocessor”.
Installing a microprocessor
Complete the following steps to install a microprocessor:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to IBM Web
site http://www.ibm.com/ and use a search term of ESD.
1.
Review the safety precautions listed in “Safety information” on page 105.
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover (see “Removing the cover” on page 42 for
details).
3.
Install the microprocessor:
a.
Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b.
Pull out and lift up on the microprocessor release lever to unlock the
microprocessor connector.
c.
Orient the microprocessor over the microprocessor connector as shown in the
following illustration. Carefully press the microprocessor into the connector.
Lever
Microprocessor
connector
Microprocessor
Microprocessor
orientation indicator
Chapter 5. Installing Options
55
Note: Do not use excessive force when pressing the microprocessor into the
connector.
4.
Push the microprocessor release lever down to lock the microprocessor into the
connector.
5.
Install a heat sink.
Lever
Microprocessor
connector
Microprocessor
Heat sink
Heat sink
retainer
Microprocessor
orientation indicator
•
a.
Peel the plastic protective strip off the bottom of the heat sink. Make sure
the square of thermal material is still on the bottom of the heat sink; if not,
replace the it with a new heat sink.
b.
Align and place the heat sink on top of the microprocessor.
c.
Align and push the heat-sink retainer through the groove in the center of
the fan sink.
d. Insert a small, flat-bladed screwdriver into the tab on the heat-sink
retainer.
56
e.
Press the screwdriver down to snap the heat-sink retainer into place.
f.
Connect the heat-sink power cable to the microprocessor heat-sink
connector (CPUFA1) on the system board. See “System board internal
cable connectors” on page 44 for the location of the microprocessor heatsink connector.
6.
If you have other options to install or remove, do so now; otherwise, replace the
cover. See “Installing the cover” on page 57 for instructions on installing the
cover.
7.
Reconnect the external cables and power cords; then, turn on the peripheral
devices and the server.
Hardware Maintenance Manual: xSeries 300
Installing the cover
Complete the following steps to install the server cover:
1.
Install the cover by placing it into position and sliding it forward. Make sure that
the cover engages the tabs at the front and rear of the server.
Attention: Before sliding the cover forward, place the cover over 80% of the box,
to ensure that cables are covered, and make sure that all of the tabs on the cover
will engage the ledge at the front of the server properly. If all the tabs do not
engage the ledge properly, it will be extremely difficult to remove the cover later.
Screws
2.
Install the screws to secure the cover as shown.
3.
Install the server in the rack. See the "Rack installation instuctions" included with
your server documentation for instructions.
4.
Connect the power cord and all external cables to the server, and then plug the
power cords into properly grounded electrical outlets. See “Working with cables”
on page 58 for connector locations.
Chapter 5. Installing Options
57
Working with cables
There are many different cables that connect to the rear of the server. These include
Ethernet, USB, video, pointing device, serial, and power cables. This section describes
how to manage these cables.
Notes:
1.
Refer to the following illustration to locate the connectors on the back of your
server.
2.
The illustrations in this document might differ slightly from your hardware.
Ethernet 1 connector
Mouse or auxiliary
pointing device connector
Keyboard connector
USB 2
Ethernet 2 connector
USB 1
Serial
connector
Video
connector
To effectively manage the cables on this server, keep groups of cables secured
together, and do not run cables across the back of the server.
Notes:
58
1.
Use cable ties to bundle like cables together.
2.
Use hook-and-loop straps to secure the cable bundles to the vertical rails of the
rack.
3.
When possible, separate data and power cables. For more information on cable
routing, see the cabling instructions for your xSeries 300 server on the World Wide
Web at http://www.pc.ibm.com/support.
4.
Do not secure cables too tightly. Overtightening can cause internal damage to
cables.
Hardware Maintenance Manual: xSeries 300
Chapter 6. FRU information (service only)
Field Replacement Units (FRUs) should be replaced by qualified service personnel
only.
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
Diskette/CD-ROM drives
To remove the diskette/CD-ROM drive:
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 42.
3.
Disconnect the cables for the floppy disk drive and the CD-ROM drive from the
system board.
4.
Remove the fans. See “Replacing the fan assembly” on page 51.
5.
Remove the screws.
6.
Gently pull the CD-ROM/diskette drive subassembly up and back
simultaneously to remove it from the system.
© Copyright IBM Corp. 2000
59
Diskette/CD-ROM drive bracket
Slim adapter board
Diskette drive
Bracket
Diskette drive
retaining wire
Metal tab
CD-ROM drive
retaining wire
CD-ROM drive
To remove the diskette/CD-ROM drive bracket:
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
1.
Remove the diskette/CD-ROM drive. See “Diskette/CD-ROM drives” on page
59.
2.
Remove the diskette drive:
a.
Remove the diskette drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b.
Lift the diskette drive up on one side until it will separates from the bracket.
c.
Diskette drive cable:
1) The diskette drive cable is removed by gently pulling the cable up until it
is released from the connector.
2) To replace the diskette drive cable, pull up on the connector latch until it
is unlocked; then, insert the end of the cable into the connector and gently
push down on the connector latch until it clicks into place.
3.
60
Remove the CD-ROM drive:
a.
Remove the CD-ROM drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b.
Gently loosen the connector of the slim adapter board from the CD-ROM
drive connector until it pulls free; slide the slim adapter board down until it
clears the notches on the bracket and remove it.
c.
Slide the bracket toward the rear and remove it.
Hardware Maintenance Manual: xSeries 300
Power supply
To remove the power supply:
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 42.
3.
Disconnect the cables that connect the power supply to the system board.
4.
Remove the screws (2) from the side of the chassis.
5.
Remove the screws at the back of the chassis and power supply.
6.
Slide the power supply away from the side of the chassis and lift up to remove.
PCI riser card
To remove the PCI riser card:
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 42.
3.
Remove any adapters and put them in a safe place.
4.
Disconnect cables.
5.
Gently lift up on the card to disconnect it from the system board port.
Chapter 6. FRU information (service only)
61
System board
To remove the system board:
Note: Read“Safety information” on page 79 and “Before you begin” on page 40.
62
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 42.
3.
Disconnect all cables from the system board.
4.
Remove the adapter retaining latch (see “Removing a microprocessor” on page
53).
5.
Remove the microprocessors. See “Removing a microprocessor” on page 53.
6.
Remove the memory modules. See “Installing DIMMs” on page 49.
7.
Remove screws from the system board.
8.
Remove the four screws from the rear of the server.
9.
Pull up on the system board to remove from the chassis.
Hardware Maintenance Manual: xSeries 300
Chapter 7. Symptom-to-FRU index
This index supports xSeries 300 server. The Symptom-to-FRU lists symptoms, errors,
and the possible causes. The most likely cause is listed first. Use this Symptom-toFRU index to help you decide which FRUs to have available when servicing the
computer.
The POST BIOS displays POST error codes and messages on the screen.
Beep symptoms
Currently there are two kinds of beep codes in BIOS. This code indicates that a video
error has occurred and the BIOS cannot initialize the video screen to display any
additional information. This beep code consists of a single long beep followed by two
short beeps. The other code indicates that your DRAM error has occurred. This beep
code consists of a single long repeating beep.
No beep symptoms
No Beep Symptom
FRU/Action
No beep and the system
operates correctly.
No Beeps occur after
successfully completing
POST
No ac power
No beep and no video
1.
Check speaker cables
2.
Speaker
3.
System board
1.
Check speaker connections
2.
Speaker
3.
System board
1.
Check the power cord.
2.
Power supply.
1.
See “Undetermined problems” on page 70
Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197,do not replace a FRU.
The description for these error codes are:
000
The test passed.
195
The Esc key was pressed to abort the test.
197
This is a warning error and may not indicate a hardware failure.
For all error codes, replace/follow the FRU/Action indicated.
Error Code/Symptom
001-XXX-000
FRU/Action
1.
System Board
(Failed core tests)
© Copyright IBM Corp. 2000
63
Error Code/Symptom
001-XXX-001
FRU/Action
1.
System Board
1.
System Board
1.
System Board
1.
Video Adapter (if installed)
2.
System Board
1.
System Board
1.
System Board
1.
System Board
1.
System Board
1.
Make sure parallel port is not disabled
2.
Re-run USB External Loopback test
3.
System Board
1.
Remove USB devices from USB1 and USB2
2.
Re-run test
3.
System Board
1.
System Board
1.
System Board
1.
Adapter in Slot N
1.
No adapters were found.
2.
If adapter is installed re-check connection.
(Failed core tests)
001-250-000
(Failed System Board ECC)
001-250-001
(Failed System Board ECC)
005-XXX-000
(Failed Video test)
011-XXX-000
(Failed COM1 Serial Port test)
011-XXX-001
(Failed COM2 Serial Port test)
014-XXX-000
(Failed Parallel Port test)
015-XXX-001
(USB interface not found,
board damaged)
015-XXX-015
(Failed USB External
Loopback test)
015-XXX-198
(USB device connected
during USB test)
020-XXX-000
(Failed PCI Interface test)
030-XXX-000
(Failed Internal SCSI interface
test)
030-XXX-00N
(Failed SCSI test on PCI slot
N. Check system error log
before replacing a FRU.)
035-XXX-099
64
Hardware Maintenance Manual: xSeries 300
Error Code/Symptom
035-XXX-S99
(Failed RAID test on PCI slot
S. S = number of failing PCI
slot. Check System Error Log
before replacing a FRU.)
035-XXX-SNN
FRU/Action
1.
Adapter
2.
SCSI Backplane
3.
Cable
1.
Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.
1.
ServeRAID Adapter in slot S is not configured properly. Obtain the basic and
extended configuration status and refer to the ServeRAID Hardware Maintenance
Manual for more information.
2.
Cable
3.
Adapter
1.
Power Supply
1.
Microprocessor
1.
System Board
1.
DIMM Location J1-J4
2.
Memory card
1.
See error text for failing DIMMs
1.
Microprocessor CPU 1
1.
Cable
2.
Diskette Drive
3.
System Board
1.
CD-ROM Drive Cables
2.
CD-ROM Drive
3.
System Board
(Check System Error Log
before replacing a FRU. S =
number of failing PCI slot;
NN = SCSI ID of failing fixed
disk.)
035-253-S99
(RAID adapter initialization
failure)
075-XXX-000
(Failed Power Supply test)
089-XXX-001
(Failed Microprocessor test)
180-XXX-003
(Failed System Board LED
test)
201-XXX-0NN
(Failed Memory test) NN =
DIMM location.
201-XXX-999
(Multiple DIMM failure, see
error text.)
202-XXX-001
(Failed System Cache test)
206-XXX-000
(Failed Diskette Drive test)
215-XXX-000
(Failed IDE CD-ROM test)
Chapter 7. Symptom-to-FRU index
65
Error Code/Symptom
217-XXX-000
FRU/Action
1.
Fixed Disk 1
1.
Fixed Disk 2
1.
Fixed Disk 3
1.
Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256)
2.
SCSI or power cable connected to the tape drive with SCSI ID NN
3.
Tape drive with SCSI ID NN – refer to Help and Service Information appendix of
tape drive’s User Guide.
4.
I/O Legacy Board or SCSI Controller – run SCSI Controller diagnostic to
determine of SCSI bus is functioning properly.
1.
See error messages/text in the PC Doctor error log for detailed information on
each individual tape drive error.
1.
Keyboard
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
1.
Adapter in PCI slot N.
2.
System Board
1.
Cable
2.
Modem
3.
System Board
(Failed BIOS Fixed Disk test)
Note:
If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
217-XXX-001
(Failed BIOS Fixed Disk test)
Note:
If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
217-XXX-002
(Failed BIOS Fixed Disk test)
Note:
If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
264-XXX-0NN
(NN = SCSI ID of failing Tape
Drive)
264-XXX-999
(Errors on multiple tape
drives, see error text for more
info)
301-XXX-000
(Failed Keyboard test)
405-XXX-000
(Failed Ethernet test on
controller on the System
Board)
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
415-XXX-000
(Failed Modem test)
66
Hardware Maintenance Manual: xSeries 300
Error symptoms
General
FRU/Action
1.
Clean the CD.
2.
Run CD-ROM diagnostics.
3.
CD-ROM Drive
CD-ROM drive tray is not
working.
1.
Insert the end of a paper clip into the manual tray-release opening.
2.
Run CD-ROM diagnostics.
(The server must be
powered-on.)
3.
CD-ROM Drive
CD-ROM drive is not
recognized.
1.
Run Configuration/Setup, enable primary IDE channel.
2.
Check cables and jumpers.
3.
Check for correct device driver.
4.
Run CD-ROM diagnostics.
5.
CD-ROM drive
6.
System Board
CD is not working properly.
Power switch does not work. 1.
Verify that switch number 5 of switch block is Off.
2.
Power Switch Assembly
3.
System Board
CD-ROM drive cable is not
plugged in.
1.
Make sure CD-ROM drive cable is plugged in.
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive,
or the diskette drive does
not work.
1.
If there is a diskette in the drive, verify that:
a.
The diskette drive is enabled in the Configuration/Setup utility program.
b.
The diskette is good and not damaged. (Try another diskette if you have one.)
c.
The diskette is inserted correctly in the drive.
d.
The diskette contains the necessary files to start the server.
e.
The software program is OK.
f.
Cable is installed correctly (proper orientation)
2.
Run Diskette Drive Diagnostics.
3.
Cable
4.
Diskette Drive
5.
System Board
Drives not recognized by
Fixed Disk diagnostic.
e.g. there are 6 drives, but the
fixed-disk test only shows 3
1.
Remove the first drive that doesn’t show up and rerun the Fixed Disk
diagnostic. If the remaining drives then show up, replace the drive you
removed.
Hang during Fixed Disk
diagnostic
1.
Remove the hard file being tested at the time of the hang. Rerun the diagnostic.
If successful, replace the drive you removed.
Chapter 7. Symptom-to-FRU index
67
General
FRU/Action
1.
Monitor
2.
Run Video Diagnostics. If diagnostics pass, the problem may be a video driver.
3.
Display Adapter / System Board
System Error and DIMM X
LED on
1.
Replace DIMM X
System Error and CPU X
LED on
1.
Replace CPU X
System is shut down with no
apparent cause
1.
Visually check the system fans for operation.
Monitor problems (general).
Some IBM monitors have
their own self-tests. If you
suspect a problem with the
monitor, refer to the
information that comes with
the monitor for adjusting and
testing instructions.
Setup
Setup and Installation CD
won't start.
Action
•
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
•
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
•
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or cannot install NOS.
•
Be sure there are no duplicate SCSI IDs or IRQ assignments.
•
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won't start your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Can't install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the setup and configuration program.
Setup
Setup and Installation CD
won't start.
Action
•
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
•
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
•
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or cannot install NOS.
•
Be sure there are no duplicate SCSI IDs or IRQ assignments.
•
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
68
Hardware Maintenance Manual: xSeries 300
Setup
Action
ServerGuide won't start your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Can't install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the setup and configuration program.
TechConnect CD
Action
Can't start TechConnect CD.
Be sure you're starting the CD on a system with Microsoft Windows installed.
Can't view publications from
TechConnect CD, or text is
unreadable.
Be sure you have the Adobe reader installed (available from the TechConnect CD).
Diskette Factory CD
Get "time out" or "Unknown
host" errors
Action
Be sure you have access to the Internet through FTP directly.
POST error codes
Error Code/Symptom
FRU/Action
CMOS battery has failed
Cause: CMOS battery is no longer functional. Action: Replace CMOS battery.
CMOS checksum error
Cause: Checksum of COMS is incorrect. This can indicate that CMOS has become
corrupt. This error may have been caused by a weak battery. Action: Check the
battery and replace if necessary.
Disk boot failure, insert
system disk and press enter
Cause: No boot device was found. This could mean that either a boot drive was not
detected or the drive does not contain proper system boot files. Action: Insert a system
disk into drive A: and press <Enter>. Make sure the controller is inserted correctly and
all cables are properly attached. Also be sure the disk is formatted as a boot device.
Then reboot the system.
Diskette drives or types
mismatch error
Cause: Type of diskette drive installed in the system is different from the CMOS
definition. Action: Run Setup to reconfigure the drive type correctly.
Display switch is set
incorrectly
Cause: Display switch on the motherboard can be set to either monochrome or color.
This indicates the switch is set to a different setting than indicated in setup. Action:
Determine which setting is correct, and then either turn off the system and change the
jumper, or enter setup and change the video selection.
Display type has changed
since last boot
Cause: Since last powering off the system, the display adapter has been changed.
Action: Configure the system for the new display type.
EISA configuration
checksum error
Cause: The EISA non-volatile RAm checksum is incorrect or can not correctly read the
EIS slot. This can indicate either the EISA non-volatile memory has become corrupt or
the slot has been configured incorrectly. Ensure the card is installed firmly in the slot.
Action: Run EISA configuration utility.
EISA configuration is not
complete
Cause: The slot configuration information stored in the EISA non-volatile memory is
incomplete. Action: Run EISA configuration utility.
Error encountered
initializing hard drive
Cause: Hard drive cannot be initialized. Action: Ensure adapter is installed correctly
and all cables are correctly and firmly attached. Ensure the correct hard drive type is
selected in setup.
Chapter 7. Symptom-to-FRU index
69
Error Code/Symptom
FRU/Action
Error initializing hard disk
controller
Cause: Cannot initialize controller. Action: Ensure the cable is correctly and firmly
installed in the bus. Ensure the correct hard drive type is selected in setup. Check to
see if any jumper needs to be set correctly on the hard drive.
Floppy disk cntrlr error or
no cntrlr present
Cause: Can not find or initialize the floppy disk controller. Action: Make sure the
controller is installed correctly and firmly. If there are no floppy drives installed, be
sure the diskette drive selection in setup is set to None.
Invalid EISA configuration
Cause: The non-volatile memory containing EIS configuration information was
programmed incorrectly or has become corrupt. Action: Re-run EIS configuration
utility to correctly program the memory.
Keyboard error or no
keyboard present
Cause: Cannot initialize the keyboard. Action: Make sure the keyboard is attached
correctly and no keys are being pressed during the boot. If configuring the system
without a keyboard, set the error halt condition in setup to HALT ON ALL BUT
KEYBOARD. This will cause the BIOS to ignore the missing keyboard and continue the
boot.
Memory address error at ...
Cause: Memory address error at specific location. Action: Use this location along with
the memory map for the system to find and replace the failed memory DIMM.
Memory parity error at ...
Cause: Memory parity error at a specific location. Action: Use this location along with
the memory map for the system to find and replace the failed memory DIMM.
Memory size has changed
since last boot
Cause: Memory has been added or removed since the last boot. Action: In EISA
mode, use configuration utility to reconfigure the memory. In ISA mode, enter setup
and enter the new memory size in the memory fields.
Memory verify error at ...
Cause: Error verifying a value already written to memory. Action: Use the location
along with your system memory map to locate and replace the defective DIMM.
Offending address not
found
Cause: This message is used in conjunction with the I/O channel check and RAM
PARITY error message when the segment that has caused the problem cannot be
isolated.
Press a key to reboot
Cause: An error has occurred that requires a reboot. Action: Press any key.
Press F1 to disable NMI, F2
to reboot
Cause: BIOS detected a non-maskable interrupt condition during boot. Action: Press
F1 to disable NMI or F2 to reboot the system with NMI enabled.
RAM parity error - checking
for segment...
Cause: Parity error in Random Access Memory.
Should be empty but EIS
board found
Cause: A valid board ID was found in a slot that was configured as having no board
ID. Action: Run EISA configuration utility.
ServeRAID
For ServeRAID error codes and procedures, refer to the Hardware Maintenance
Manual for the particular RAID adapter in the system being serviced.
Undetermined problems
You are here because the diagnostic tests did not identify the failure, the Devices List
is incorrect, or the system is inoperative.
Note:
A corrupt CMOS can cause undetermined problems.
If power problems are suspected:
1.
2.
3.
70
Power-off the computer.
Be sure the system is cabled correctly.
Remove or disconnect the following (one at a time) until you find the failure
(power-on the computer and reconfigure each time).
Hardware Maintenance Manual: xSeries 300
•
Any external devices
•
Surge suppressor device (on the computer)
•
Modem, printer, mouse, or non-IBM devices
•
Each adapter
•
Drives
•
Memory Modules (Minimum requirement = one 128 MB DIMM)
Note: Minimum operating requirements are:
4.
a. 1 Power Supply
b. System Board
c. 1 Microprocessor
d. 1 Terminator Card in Slot 2
e. 1 Memory Module (minimum of 1 DIMM in slot labeled DIMM 1)
Power-on the computer. If the problem remains, suspect the following FRUs in
the order listed:
Power Supply
System Board
Notes:
1.
If the problem goes away when you remove an adapter from the system, and
replacing that adapter does not correct the problem, suspect the system board,
then the power supply.
2.
If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
Chapter 7. Symptom-to-FRU index
71
72
Hardware Maintenance Manual: xSeries 300
Chapter 8. Parts listing
The xSeries 300 Parts Listing supports the following models: 21x, 22x, 23x, 81x, 82x,
83x
© Copyright IBM Corp. 2000
73
1
17
2
16
3
4
15
5
14
6
7
13
8
9
12
11
74
Hardware Maintenance Manual: xSeries 300
10
Index
System Part (Model Number)
FRU Number
1
Bracket/Baffle (All Models)
00N6993
2
Heat Sink/Clip Assembly (All Models)
00N6987
3
Terminator Card (all models)
09N8007
4
Fan with Connector (All Models)
00N6991
5
3.5 Floppy Disk Drive, 12.7MM (All Models)
36L8645
6
Floppy Disk Drive/CD Bracket (All Models)
00N6999
7
CD-ROM drive, 24X LG (All Models)
09N0883
8
Power Supply, 200 Watt (All Models)
00N7711
9
Blank Hard Disk Drive (All Models)
06P6245
10
Bezel, Right Front (All Models)
24P0651
11
Switch card (all models)
09N7225
12
Chassis (All Models)
00N6990
13
Planar (All Models)
25P4493
14
Slim Adapter Board (All Models)
19K1351
15
800/133 MHz Processor (models 21X, 22X, 23X)
25P4418
15
1000/133 MHz Processor (models 81X, 82X, 83X)
24P1621
16
PCI Riser Card (All Models)
24P0646
17
Memory, 256MB/133MHz ECC (All Models)
33L3145
17
Memory, 128MB 133MHz ECC (All Models) (optional)
33L3143
Hardware Kit (All Models)
00N6997
Rail Assembly (All Models)
00N6994
External Interface Adapter Bracket (All Models)
00N6995
Cable, CD-Power (All Models)
00N6989
Cable, FDD Signal (All Models)
00N6998
Battery, 3.0 Volt (8590) (All Models)
33F8354
Line Cord (All Models)
36L8886
Heatsink clip (all models)
06P6240
Fan Blank (all models)
24P0637
Bezel, Left Front (all models)
24P0641
Service Label (all models)
24P0649
Cable, SCSI 68-Pin (all models)
06P6237
Cable, HDD 4-Pin Power (all models)
24P0622
Cable, IDE Signal (all models)
24P0657
HDD, 18.2 SCSI (models 23x, 83x)
19K1485
HDD, 20.0 GB ATA-100 (models 22x, 82x)
19K1565
Chapter 8. Parts listing
75
Keyboards
Keyboard
76
FRU No.
US English
37L2551
French Canadian
37L2552
LA Spanish
37L2553
Arabic
37L2555
Belgium/French
37L2556
Belgium/UK
37L2557
Bulgarian
37L2558
Czech
37L2559
Danish
37L2560
Dutch
37L2561
French
37L2562
German
37L2563
Greek
37L2564
Hebrew
37L2565
Hungarian
37L2566
Korean
02K0901
Iceland
37L2567
Italy
37L2568
Norwegian
37L2569
Polish
37L2570
Portuguese
37L2571
Romanian
37L2572
Russian
37L2573
Serbian/Cyrillic
37L2574
Slavic
37L2575
Spanish
37L2576
Swedish/Finn
37L2577
Swiss, F/G
37L2578
Turkish
37L2579
Turkish
37L2580
UK English
37L2581
Yugosl/Lat
37L2582
US English-EMEA
37L2583
Chinese/US
37L2585
Thailand
37L2587
French Canadian
37L0913
Hardware Maintenance Manual: xSeries 300
Power cords
Power cord
FRU No.
China (PRC)
01K9851
Japan
01K9853
Thailand
12J5120
Israel
12J5122
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
12J5124
Chile, Ethiopia, Italy, Libya, Somalia
12J5126
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
12J5128
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji,
Ghana, China (Hong Kong S.A.R.), Iraq, Ireland, Kenya, Kuwait,
Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra
Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen,
Zambia
12J5987
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, Czech Republic, Egypt, Finland, France, French Guyana,
Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory
Coast, Jordan, Lebanon, Luxembourg, China (Macao S.A.R.),
Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco,
Morocco, Mozambique, Netherlands, New Caledonia, Niger,
Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,
Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam,
former Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea
(South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West
Indies), Venezuela
76H4865
United States of America
6952301 (110) 1838574
(220) 36L8886
(220V/15A)
Chapter 8. Parts listing
77
78
Hardware Maintenance Manual: xSeries 300
Chapter 9. Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM mobile computer.
General safety
Follow these rules to ensure general safety:
•
Observe good housekeeping in the area of the machines during and after
maintenance.
•
When lifting any heavy object:
1.
Ensure you can stand safely without slipping.
2.
Distribute the weight of the object equally between your feet.
3.
Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4.
Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
•
Do not perform any action that causes hazards to the customer, or that makes the
equipment unsafe.
•
Before you start the machine, ensure that other service representatives and the
customer's personnel are not in a hazardous position.
•
Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
•
Keep your tool case away from walk areas so that other people will not trip over
it.
•
Do not wear loose clothing that can be trapped in the moving parts of a machine.
Ensure that your sleeves are fastened or rolled up above your elbows. If your hair
is long, fasten it.
•
Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
•
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
•
Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
•
After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
© Copyright IBM Corp. 2000
79
•
Reinstall all covers correctly before returning the machine to the customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the attached
power cords, telecommunication systems, networks, and modems before you open
the server covers, unless instructed otherwise in the installation and configuration
procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
•
Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
•
Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
•
Disconnect all power before:
— Performing a mechanical inspection
— Working near power supplies
— Removing or installing main units
•
Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
•
If you need to work on a machine that has exposed electrical circuits, observe the
following precautions:
— Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
— Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
— When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
— Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
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Hardware Maintenance Manual: xSeries 300
Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
•
Regularly inspect and maintain your electrical hand tools for safe operational
condition.
•
Do not use worn or broken tools and testers.
•
Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
•
Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
•
Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
•
Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
— Power supply units
— Pumps
— Blowers and fans
— Motor generators
and similar units. (This practice ensures correct grounding of the units.)
•
If an electrical accident occurs:
— Use caution; do not become a victim yourself.
— Switch off power.
— Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury. This
guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options not
covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
•
Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
•
Explosive hazards, such as a damaged CRT face or bulging capacitor
•
Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with
the power off, and the power cord disconnected.
Checklist:
1.
Check exterior covers for damage (loose, broken, or sharp edges).
2.
Power-off the computer. Disconnect the power cord.
Chapter 9. Related service information
81
3.
Check the power cord for:
a.
A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground
pin and frame ground.
b.
The power cord should be the appropriate type as specified in the parts
listings.
c.
Insulation must not be frayed or worn.
4.
Remove the cover.
5.
Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6.
Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7.
Check for worn, frayed, or pinched cables.
8.
Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1.
Use product-specific ESD procedures when they exceed the requirements noted
here.
2.
Make sure that the ESD protective devices you use have been certified (ISO 9000)
as fully effective.
When handling ESD-sensitive parts:
•
Keep the parts in protective packages until they are inserted into the product.
•
Avoid contact with other people.
•
Wear a grounded wrist strap against your skin to eliminate static on your body.
•
Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
•
Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
•
Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
— Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
— Use an ESD common ground or reference point when working on a doubleinsulated or battery-operated system. You can use coax or connector-outside
shells on these systems.
— Use the round ground-prong of the ac plug on ac-operated computers.
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Hardware Maintenance Manual: xSeries 300
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
•
English
•
Brazilian/Portuguese
•
Chinese
•
French
•
German
•
Italian
•
Korean
•
Spanish
Important: All caution and danger statements in the Server Library begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in this section.
For example, if a caution statement begins with a number 1, translations
for that caution statement appear in this section under statement 1.
Be sure to read all caution and danger statements before performing any
of the instructions.
•
Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical outlet.
•
Connect to properly wired outlets any equipment that will be attached to this
product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise in
the installation and configuration procedures.
Chapter 9. Related service information
83
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect
To Disconnect
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
•
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
•
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or
transmitters) are installed, note the following:
84
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
•
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Hardware Maintenance Manual: xSeries 300
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following:
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
•
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
•
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply
do not turn off the electrical current supplied to the device. The device also might
have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
Chapter 9. Related service information
85
2
1
•
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted
devices.
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Hardware Maintenance Manual: xSeries 300
Importante:
Todas as instruções de cuidado e perigo da Server Library começam com um número.
Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou
perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou
perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as traduções
para aquela instrução de cuidado aparecem nesta seção sob a instrução 1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar
qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
•
Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
•
Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
•
Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
•
Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
•
Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
•
Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
•
Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas.
Chapter 9. Related service information
87
Para Conectar:
Para Desconectar:
1.
DESLIGUE Tudo.
1.
DESLIGUE Tudo.
2.
Primeiramente, conecte todos os cabos
aos dispositivos.
2.
Primeiramente, remova os cabos de
alimentação das tomadas.
3.
Conecte os cabos de sinal aos
conectores.
3.
Remova os cabos de sinal dos conectores.
4.
Remova todos os cabos dos dispositivos.
4.
Conecte os cabos de alimentação às
tomadas.
5.
LIGUE os dispositivos.
Instrução 2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo
tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode explodir se não for
utilizada, manuseada e descartada de maneira correta.
Não:
•
Jogue ou coloque na água
•
Aqueça a mais de 100°C (212°F)
•
Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM,
pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo
correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de
fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
•
88
Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
Hardware Maintenance Manual: xSeries 300
•
A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B embutido.
Observe o seguinte:
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou com
instrumentos íticos, e evite exposição direta ao raio.
Instrução 4
≥18 kg (37 lbs)
≥32 kg (70,5 lbs)
≥55 kg (121,2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter
mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo,
assegure que todos os cabos de alimentação estejam desconectados da fonte de
energia elétrica.
Chapter 9. Related service information
89
2
1
CUIDADO:
Instrução 10
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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Hardware Maintenance Manual: xSeries 300
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Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont
précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne
en anglais avec ses versions traduites dans la présente section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n° 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d'alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
•
Ne manipulez aucun câble et n'effectuez aucune opération d'installation,
d'entretien ou de reconfiguration de ce produit au cours d'un orage.
•
Branchez tous les cordons d'alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
•
Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
•
Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou
déconnecter les câbles d'interface.
•
Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation,
ou en présence de dommages matériels.
•
Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez
ses cordons d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d'installation et de configuration).
•
Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
Chapter 9. Related service information
99
Connexion
Déconnexion
1.
Mettez les unités hors tension.
1.
Mettez les unités hors tension.
2.
Commencez par brancher tous les
cordons sur les unités.
2.
Débranchez les cordons d'alimentation
des prises.
3.
Branchez les câbles d'interface sur des
connecteurs.
3.
Débranchez les câbles d'interface des
connecteurs.
4.
Branchez les cordons d'alimentation sur
des prises.
4.
Débranchez tous les câbles des unités.
5.
Mettez les unités sous tension.
Notice n° 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente recommandée
par le fabricant. Si votre système est doté d'un module contenant une pile au
lithium, vous devez le remplacer uniquement par un module identique, produit
par le même fabricant. La pile contient du lithium et présente donc un risque
d'explosion en cas de mauvaise manipulation ou utilisation.
•
Ne la jetez pas à l'eau.
•
Ne l'exposez pas à une température supérieure à 100 °C.
•
Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n° 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
100
•
N'ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l'intérieur.
•
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de
réglage et d'utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
Hardware Maintenance Manual: xSeries 300
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l'observer à l'aide d'instruments optiques. évitez une exposition
directe au rayon.
Notice n° 4
≥18 kg
≥32 kg
≥55 kg
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n° 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur
d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant
électrique à l'intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d'alimentation. Pour isoler totalement l'unité du réseau
électrique, débranchez tous les cordons d'alimentation des socles de prise de
courant.
Chapter 9. Related service information
101
2
1
Notice n° 10
ATTENTION:
Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire.
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Hardware Maintenance Manual: xSeries 300
Wichtig:
Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese
Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten
Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
•
Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
•
Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
•
Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
•
Signalkabel möglichst einhändig anschließen oder lösen.
•
Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
•
Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installationsund Konfigurationsprozeduren anders angegeben.
•
Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
1.
Alle Geräte ausschalten und
Netzstecker ziehen.
2.
Zuerst alle Kabel an Einheiten
anschließen.
3.
Signalkabel an Anschlußbuchsen
anschließen.
4.
Netzstecker an Steckdose anschließen.
5.
Gerät einschalten.
Kabel lösen:
1.
Alle Geräte ausschalten.
2.
Zuerst Netzstecker von Steckdose lösen.
3.
Signalkabel von Anschlußbuchsen lösen.
4.
Alle Kabel von Einheiten lösen.
Chapter 9. Related service information
103
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354
oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein
Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben
Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei
unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
•
mit Wasser in Berührung bringen.
•
über 100 C erhitzen.
•
reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
•
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROMLaufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CDROM-Laufwerks nicht öffnen.
•
Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
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Hardware Maintenance Manual: xSeries 300
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
Hinweis 4
≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden,
daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
Chapter 9. Related service information
105
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Hardware Maintenance Manual: xSeries 300
Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library
iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di
attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
•
Non collegare o scollegare i cavi, non effettuare l'installazione, la manutenzione o
la riconfigurazione di questo prodotto durante i temporali.
•
Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata
e munita di terra di sicurezza.
•
Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
•
Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
•
Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all'apparecchiatura stessa.
•
Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i modem
prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
•
Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l'installazione, la rimozione o l'apertura dei coperchi di questo
prodotto o
delle unità collegate.
Per collegare:
Per scollegare:
1.
SPEGNERE tutti i dispositivi.
1.
SPEGNERE tutti i dispositivi.
2.
Collegare prima tutti i cavi alle unità.
2.
3.
Collegare i cavi di segnale ai connettori.
Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
4.
Collegare i cavi di alimentazione alle
prese elettriche.
3.
Rimuovere i cavi di segnale dai
connettori.
5.
ACCENDERE le unità.
4.
Rimuovere tutti i cavi dalle unità.
Chapter 9. Related service information
107
Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero
parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal
produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una
batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello
fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata,
maneggiata o smaltita impropriamente.
Evitare di:
•
Gettarla o immergerla in acqua
•
Riscaldarla ad una temperatura superiore ai 100°C
•
Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre
ottiche o trasmettitori, prestare attenzione a quanto segue:
•
Non rimuovere i coperchi. L'apertura dei coperchi di prodotti laser può
determinare l'esposizione a radiazioni laser pericolose. All'interno delle unità non
vi sono parti su cui effettuare l'assistenza tecnica.
•
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel
presente manuale possono provocare l'esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all'interno un diodo laser di Classe 3A o Classe 3B.
Prestare attenzione a quanto segue:
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Hardware Maintenance Manual: xSeries 300
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo
direttamente con strumenti ottici ed evitare l'esposizione diretta al fascio.
Avviso 4
≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di
alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita
all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare
la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano
scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
Chapter 9. Related service information
109
ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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Hardware Maintenance Manual: xSeries 300
Chapter 9. Related service information
111
112
Hardware Maintenance Manual: xSeries 300
Chapter 9. Related service information
113
Importante:
Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones
de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a cabo
cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es
perjudicial.
Para evitar una descarga eléctrica:
114
•
No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
•
Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
•
Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
•
Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
•
No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
•
Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
•
Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Hardware Maintenance Manual: xSeries 300
Para la conexin
Para la desconexiín
1.
APÁGUELO todo.
1.
APÁGUELO todo.
2.
En primer lugar, conecte los cables a los
dispositivos.
2.
En primer lugar, retire cada cable de
alimentaciín de la toma de alimentaciín.
3.
Conecte los cables de señal a los
conectores.
3.
Retire los cables de señal de los
conectores.
4.
Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4.
Retire los cables de los dispositivos.
5.
ENCIENDA el dispositivo.
Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante.
Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente
por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante. La
batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma
adecuada o si no se desprende de la misma como corresponde.
No realice las acciones siguientes:
•
Arrojarla al agua o sumergirla
•
Calentarla a una temperatura que supere los 100°C (212°F)
•
Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
Chapter 9. Related service information
115
•
No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
•
El uso de controles o ajustes o la realizaciín de procedimientos que no sean los que
se han especificado aquí pueden dar como resultado una exposiciín perjudicial a
las radiaciones.
PELIGRO
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún
examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo.
Declaración 4
≥18 kg (37 libras)
≥32 kg (70,5 libras)
≥55 kg (121,2 libras)
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de
la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para
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Hardware Maintenance Manual: xSeries 300
eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los
cables de alimentaciín de la fuente de alimentaciín.
2
1
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
Chapter 9. Related service information
117
Send us your comments!
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will help us to improve our publications.
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118
Hardware Maintenance Manual: xSeries 300
Problem determination tips
Due to the variety of hardware and software combinations that can be encountered,
use the following information to assist you in problem determination. If possible,
have this information available when requesting assistance from Service Support and
Engineering functions.
•
Machine type and model
•
Processor or hard disk upgrades
•
Failure symptom
— Do diagnostics fail?
— What, when, where, single, or multiple systems?
— Is the failure repeatable?
— Has this configuration ever worked?
— If it has been working, what changes were made prior to it failing?
— Is this the original reported failure?
•
Reference/Diagnostics version
— Type and version level
•
Hardware configuration
— Print (print screen) configuration currently in use
— BIOS level
•
Operating system software
— Type and version level
Note: To eliminate confusion, identical systems are considered identical only if they:
1.
Are the exact machine type and models
2.
Have the same BIOS level
3.
Have the same adapters/attachments in the same locations
4.
Have the same address jumpers/terminators/cabling
5.
Have the same software versions and levels
6.
Have the same Reference/Diagnostics Diskette (version)
7.
Have the same configuration options set in the system
8.
Have the same setup for the operation system control files
Comparing the configuration and software set-up between "working and nonworking" systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply that
only that IBM product, program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any functionally equivalent
product, program, or service may be used instead of the IBM product, program, or
service. The evaluation and verification of operation in conjunction with other
Chapter 9. Related service information
119
products, except those expressly designated by IBM, are the responsibility of the user.
Trademarks
The following items are trademarks of the IBM Corporation in the United States or
other countries or both:
HelpCenter
HelpFax
IBM
OS/2
NetBAY3
Netfinity
Netfinity Manager
ThinkPad
SystemXtra
The following terms are trademarks of other companies:
Notes
Lotus Development Corporation
MMX and Pentium are trademarks or registered trademarks of Intel Corporation.
UNIX is a trademark or registered trademark of The Open Group in the United States
and other countries.
Windows NT is a trademark or registered trademark of Microsoft Corporation.
120
Hardware Maintenance Manual: xSeries 300
[email protected]
Part Number:
File Number:
24P2924
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
24P2924
0424P2924
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