Tested and Certified by the Water Quality Association to CSA B483.1. Proud member of Canadian Institute of Plumbing & Heating. Proud member of Canadian Water Quality Association. 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. 3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. REVISION # 3 REVISION DATE 4/25/14 80150330 Canadian Head Office 655 Park St. Regina, SK S4N 5N1 Eastern Sales & Distribution 20 Steckle Place, Unit 21 Kitchener ON N2E 2C3 Owners Manual 485ST Softener & Tannins Reduction System 2 Performance Data Sheet 485ST-150 Model Number Qty High Capacity Resin Rated Service Flow (gpm) Pressure Drop at Rated Service Flow (psi) Rated Softening Capacity (grains) Efficiency (grains/lb salt) Max. Flow Rate to Drain (gpm) Working Pressure Operating Temperature 3 1.5 ft 11.2 15.0 20,443 @ 4.5lbs 4,543 2.4 485ST-200 485ST-300 3 3 2.0 ft 3.0 ft 12.4 12.9 15.0 15.0 27,258 @ 6lbs 40,887 @ 9lbs 4,543 4,543 3.5 5.0 Min. 20 - Max. 125 psi Min 39 - Max. 100 degrees Fahrenheit The efficiency rating is valid only at the stated salt dose and maximum service flow rate. They have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation. These softeners have a rated softener efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed ratings. The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that the systems can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity. These systems are not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For best results, use plain, white block salt. Refer to Installation/operation manual and warranty for further details on installation, parts and service, maintenance and further restrictions or limitations to the use of the product. Tested and Certified by the Water Quality Association to CSA B483.1. 3 Table of Contents Unpacking / Inspection Safety Guide Proper Installation Specification Before Starting Installation Installation Instructions System Start Up Programming Instructions About The System Maintenance Sanitizing Procedure Main Repair Parts Trouble Shooting Warranty PAGE 3 3 4 5 5 7 9 10 11 13 16 17 24 25 Unpacking / Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss claims. The manufacturer is not responsible for damages in transit. Small parts, needed to install the softener, are in a parts bag. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them. Safety Guide For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. Check and comply with your provincial / coarse SOLAR salts are recommended. Do state and local codes. You must follow not use rock, block, granulated or ice these guidelines. cream making salts. They contain dirt and Use care when handling the water softensediments, or mush and cake, and will creing system. Do not turn upside down, ate maintenance problems. drop, drag or set on sharp protrusions. Keep the salt lid in place on the softener The water softening system works on 12 unless servicing the unit or refilling with volt-60 Hz electrical power only. Be sure to salt. use only the included transformer. WARNING: This system is not inTransformer must be plugged into an intended for treating water that is microbiodoor 120 volt, grounded outlet only. logically unsafe or of unknown quality Use clean water softening salts only, at without adequate disinfection before or least 99.5% pure. NUGGET, PELLET or after the system. 4 Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. Do not install or store where it will not be psi, night time pressure may exceed the exposed to temperatures below freezing or maximum. Use a pressure reducing valve exposed to any type of weather. Water to reduce the flow if necessary. freezing in the system will break it. Do not Softener resins may degrade in the presattempt to treat water over 100°F. ence of chlorine above 2 ppm. If you Do not install in direct sunlight. Excessive have chlorine in excess of this amount, sun or heat may cause distortion or other you may experience reduced life of the damage to non-metallic parts. resin. In these conditions, you may wish Properly ground to conform with all govto consider purchasing a whole house carerning codes and ordinances. bon filter softener system with a chlorine Use only lead-free solder and flux for all reducing media. sweat-solder connections, as required by WARNING: Discard all unused parts and state and federal codes. packaging material after installation. Small Maximum allowable inlet water pressure is parts remaining after the installation could 125 psi. If daytime pressure is over 80 be a choke hazard. 5 Specifications Specifications Factory Settings - High Capacity Salt Used - Per Regeneration Water Used - Regeneration Resin Quantity - Cubic Feet Tank Size Tank Jacket / Media Loaded Brine Tank / Cabinet Size (Inches) Salt Storage Capacity Recommended Service Flow Rate Flow Rate @ 15 psi Pressure Drop Flow Rate @ 25 psi Pressure Drop Back Wash Flow Rate Shipping Weight Regeneration Type Maximum Hardness Maximum Tannins Plumbing Connections Resin Type Electrical Requirements Water Temperature Water Pressure 485ST-150 15010470 485ST-200 15010471 485ST-300 15010472 18.0 lbs 74.4 gal 24.0 lbs 101.4 gal 36.0 lbs 166 gal 1.5 ft3 10x54 Yes 2.0 ft3 12x52 No 3.0 ft3 14x65 No 20.3 x 37.4 20.3 x 37.4 23.0 x 40.5 350 lbs 3.0 gpm 11.2 gpm 15.1 gpm 2.4 gpm 158 lbs 350 lbs 420 lbs 3.0 gpm 6.0 gpm 12.2 gpm 12.6 gpm 16.2 gpm 16.6 gpm 3.5 gpm 5.0 gpm 161 lbs 247 lbs Co-Current / Down Flow 20 Grains Per Gallon 1.0 ppm 3/4" (Optional 1") Canature Cation / Anion Exchange Resin Input 120V 60 Hz - Output 12V 650mA Min 39 - Max. 100 degrees Fahrenheit Min. 20 - Max. 125 psi Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance. The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change. Before Starting Installation Tools, Pipe, and Fittings, Other Materials Pliers Screwdriver Teflon tape Razor knife Two adjustable wrenches Additional tools may be required if modification to home plumbing is required. Plastic inlet and outlet fittings are included with the softener. To maintain full valve flow, 3/4” or 1” pipes to and from the softener fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the softener inlet and outlet. Use copper, brass, or PEX pipe and fittings. Some codes may also allow PVC plastic pipe. ALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the softener for repairs if needed, but still have water in the house pipes. 5/8” OD drain line is needed for the valve drain. A 10’ length of hose is included. with some models. A length of 5/8” OD drain line tubing is needed for the brine tank over flow fitting (optional). Nugget or pellet water softener salt is needed to fill the cabinet or brine tank. 6 Where To Install The Softener Place the softener as close as possible to is least likely to occur if a leak develops. the pressure tank (well system) or water The manufacturer will not repair or pay for meter (city water). water damage. Place the softener as close as possible to a A 120 volt electric outlet, to plug the infloor drain, or other acceptable drain point cluded transformer into, is needed within 6 (laundry tub, sump, standpipe, etc.). feet of the softener. The transformer has Connect the softener to the main water an attached 6 foot power cable. Be sure supply pipe BEFORE the water heater. DO the electric outlet and transformer NOT RUN HOT WATER THROUGH THE are in an inside location, to protect SOFTENER. Temperature of water passfrom wet weather. ing through the softener must be less than If installing in an outside location, you 100 deg. F. must take the steps necessary to assure Keep outside faucets on hard water to the softener, installation plumbing, wiring, save soft water and salt. etc., are as well protected from the eleDo not install the softener in a place where ments, contamination, vandalism, etc., as it could freeze. Damage caused by when installed indoors. freezing is not covered by the war- Keep the softener out of direct ranty. sunlight. The sun’s heat may soften and Put the softener in a place water damage distort plastic parts. 7 Installation Instructions 1. If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. 2. If you have a private well, turn the power off to the pump and then shut off the main water shut off valve. If you have municipal water, simply shut off the main valve. Go to the faucet, (preferably on the lowest floor of the house) turn on the cold water until all pressure is relieved and the flow of water stops. 3. Locate the softener tank and brine tank close to a drain where the system will be installed. The surface should be clean and level. 4. Connect the inlet and outlet of the softener using appropriate fittings. Perform all plumbing according to local plumbing codes. Use a ½” minimum pipe or tubing size for the drain line ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUNDING. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6" (152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve. 5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also included). Run the drain hose to the nearest laundry tub or drain pipe. This can be ran up overhead or down along the floor. If running the drain line more than 20 ft overhead, it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNECTION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5” SHOULD BE USED TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN LINE INTO THE SOFTENER. 6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work. 7. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean. 8. Open the brine tank / cabinet salt lid and add water until there is approximately 3" (75 mm) of water in the tank. Do not add salt to the brine tank at this time. 9. Proceed to start up instructions. Note: The unit is not ready for service until you complete the start-up instructions. 8 Installation 9 System Start-Up Key Pad Configuration SETTINGS This function is to enter the basic set up information required at the time of installation. MANUAL REGEN This function is to initiate an immediate or delayed manual regeneration. DOWN / UP Increase or decrease the value of the settings while in the programming mode. Manual Regeneration (Step / Cycle Valve) DELAYED REGENERATION Press and release the MANUAL REGEN. Button to set a delayed regeneration that will occur at the regeneration time. The main display page will show DELAYED REGEN ON. To cancel press and release the MANUAL REGEN. Button. The main display page will show DELAYED REGEN OFF. IMMEDIATE REGENERATION To start an immediate regeneration (or step valve through each position), press and hold the MANUAL REGEN. Button for 3 seconds (until beeps). The valve will start an immediate regeneration. Press any key to skip to the next cycle. Start-up Instructions 1. Plug the power transformer into an approved power source. Connect the power cord to the valve. 2. When power is supplied to the control, the screen will display “INITIALIZING WAIT PLEASE” while it finds the service position. 3. Manually step the valve past the BRINE position to the BACKWASH position. If screen is locked, press SETTINGS for 3 seconds to unlock. Press and hold the MANUL REGEN. Key for 3 seconds. Press any key to skip the BRINE cycle. 4. Once in the BACKWASH cycle, open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes or until all media fines are washed out of the softener indi- cated by clear water in the drain hose. 5. Press any button to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 6. Press any button to advance to the REFILL position. Check that the valve is filling water into the brine tank. Allow the valve to refill for the full amount of time as displayed on the screen to insure a proper brine solution for the next regeneration. 7. The valve will automatically advance to the SERVICE position. Open the outlet valve on the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. 8. Add salt into the cabinet / brine tank. 9. Program unit. 10 Programming Instructions Settings Press SETINGS key (3 SECONDS / BEEP) VALVE MODE SOFTENER UF TIME OF DAY 12:01 PM YEAR 2012 MONTH AUGUST DAY 21 SET HARDNESS 20 GRAINS SET PEOPLE 4 SALT SETTING HIGH EFFICIENCY STANDARD IRON & MN WATER TYPE MUNICIPAL WELL / OTHER REGEN TIME 2:00 AM PROGRAMMING COMPLETE TIME OF DAY, YEAR, MONTH, DAY, Time of day is for normal operation of system and the scheduling of the regeneration time. The date is used in a diagnostic function to track the last time the system regenerated. SET HARDNESS This value is the maximum compensated water hardness in grains per gallon of the raw water supply. It is used to calculate the system capacity. If Ferrous Iron is present add 4 gpg for every 1 ppm of Ferrous Iron. SET PEOPLE This value is the number of people living in the home. It is used to calculate the amount of water needed for daily use and the reserve capacity of the system. For SIM units choose IRON & MN. WATER TYPE Select WELL / OTHER if any Iron or Manganese is present or if the water source is not clean (< 1NUT turbidity). The system will back wash every time. REGEN TIME This setting determines the time of day to perform a scheduled regeneration. REGEN DAYS This value is the number of days between regenerations or back washes to clean the filters. GALLONS Default value is OFF. Adjust the GALLONS to set the capacity. This will cause the unit to regenerate either when the gallons remaining SALT SETTING goes to zero or the days beThere are 3 settings to tween regeneration is zero. choose in the MENU SET- Which ever occurs first. TINGS. These settings will determine the salt dosage and capacity for the system. 11 About The System Control Operation During A Power Failure In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will finish regeneration from the point it is at once power is restored. If the valve misses a scheduled regeneration due to a power failure, it will queue a regeneration at the next regeneration time once power is restored. Safety Float The brine tank is equipped with a safety float which prevents your brine tank from overfilling as a result of a malfunction such as a power failure. Main Display The main display page will pause on the Date and Time page for 5 seconds. Then it will continually scroll through all of the system diagnostic display pages. Depending on the Valve Type some pages will not be displayed. To manually scroll through the diagnostics, press the down or up key. To reset the TOTAL REGENS, TOTAL GALLONS OVER RUN TOTAL, or PEAK flow rates, press and hold the MENU until the value changes to zero. PARAMETER JULY/17/2012 8:30 PM TOTAL 1,500 GAL REMAIN 1,200 GAL PEOPLE 2 RESERVE 150 GAL EST. DAYS TO NEXT REGEN 06 DAYS LAST REGEN 9/24/12 TOTAL REGENS 10 TOTAL GALLONS 001590 GAL OVER RUN TOTAL 0500 GAL CURRENT 1.5 GPM PEAK 6.5 GPM DELAYED REGEN OFF REGEN TIME 2:00 AM REFILL TIME 3:00 MIN VALVE MODE SOFTENER UF DESCRIPTION Month, Day, Year, Time The total amount is the system capacity when fully regenerated. The remaining is the capacity left in the system. Number of people in the household and the calculated reserve capacity. When remaining reaches reserve capacity a regeneration will be scheduled. The estimated number of days until the next regeneration will occur. The date of the last regeneration. The total number of regenerations. The total amount of gallons treated by the system. The total amount of water that has exceeded the system capacity over the last 4 regenerations. When remaining goes to zero, the gallons used will be added to over run total. The current flow rate and the peak flow rate since the last regeneration. Advises whether a delayed regeneration has been scheduled manually or automatically. The current setting for regeneration time. The current calculated refill time. The current setting of the valve mode. New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 180 minutes. During this time, you may hear water running intermittently to the drain. 12 Regeneration Process When the system capacity is near exhausted, a regeneration is necessary to restore the system to full capacity. The table below explains the regeneration steps. Step Name #1 Back Wash #2 Brine #4 Rinse #5 Refill Description Fresh water is introduced to the bottom of the tank flowing upwards expanding the ion exchange resin to rinse out any dirt or small particles to the drain and to un-compact the bed to restore full service flow rates. The brine solution is introduced slowly from the top of the tank flowing down through the ion exchange resin pushing the hardness out to drain and restoring system capacity. Fresh water is introduced from the top of the tank flowing down through the ion exchange resin rinsing any excess brine solution out to the drain. Fresh water is added to the salt tank to prepare and insure fully saturated brine for the next regeneration. Automatic Hard Water Bypass During Regeneration The regeneration cycle can last 30 to 180 minutes, after which soft water service will be restored. During regeneration, hard water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater. This is why automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household. Normal regeneration time is 2:00 AM. System Configuration 485SIM DOWNFLOW System Configuration Brine Line Flow Drain Line Flow Tank Size (Diameter) Injector Set Control (BLFC) Control (DLFC) 8" #1 (1.5 GPM) 9" #1 White #2 (2.0GPM) 10" #3 (2.4 GPM) 0.7 GPM 12" #2 Blue #5 (3.5 GPM) 13" #2 Blue #A (5.0 GPM) 14" #3 Yellow #A (5.0 GPM) 13 Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes. To isolate the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock. You can use your water related fixtures and appliances as the water supply is bypassing the softener. However, the water you use will be hard. To resume soft water service, open bypass valve by rotating the knobs counterclockwise. Maintenance Adding Salt Use only crystal water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. Bridging Humidity or wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging”, prevents the brine solution from being made, leading to your water supply being hard. If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow two hours to produce a brine solution, then manually regenerate the softener. 14 Cleaning or Replacing Injectors Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. TIP: There are marks on the injector holder that must be lined up to the marks on the valve to fully insert the holder into the hole in the valve body TIP: Place the o-rings A25 and A26 onto the valve before installing A33. 1. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. 2. Using a screwdriver, remove the four screws holding the injector cover to the control valve body. 3. Carefully remove the assembly and disassemble as shown in above figure. 4. The injector orifice is removed from the valve body by carefully turning it out with a large screwdriver. Remove the injector throat the same way. 5. Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust Out to clean the small holes in the orifice and throat. 6. Reassemble using the reverse procedure. 15 Replacing Brine Line Flow Control (BLFC) TIP: Markings on the BLFC washer should face the direction as shown here. 1. Remove the red clip that secures the brine elbow. 2. Remove the BLFC holder from the elbow fitting. 3. Split the BLFC holder apart and remove the flow washer. 4. Reassemble using the reverse procedure. Replacing Drain Line Flow Control (DLFC) 1. Remove the red clip that secures the drain line elbow. 2. Remove the BLFC washer from the elbow fitting. 3. Reassemble using the reverse procedure. 16 Care of Your System To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 100°F. Sanitizing Procedure Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested when installing. Sani-System Liquid Sanitizer Concentrate Item# 80030021—Softener Sanitizer 0.25 fl.oz (24 Pack) 1. Be sure to complete all installation steps, including programming. 2. For effective and complete sanitization, Sani-System Liquid Sanitizer Concentrate is recommended. Pour one 0.25 fl. Oz. package into the brine well located in the cabinet or brine tank. (Alternative use 3/4 oz of common 5.25% household bleach) 3. Start an immediate regeneration. (See page 11) 4. The Softener Sanitizer Solution is drawn into and through the water softener to sanitize it. This sanitizing regeneration is over in about two hours. Then, soft water is available for your use. NOTE: Sanitizing is recommended by the Water Quality Association for disinfecting. On some water supplies, they suggest periodic sanitizing. 17 Brine Tank & Res-Up Feeder Assembly Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin cleaner package). 80030022 64 OZ PRO RESCARE 18 Main Repair Parts REPLACEMENT PARTS - TWIN TANK Replacement Part Number Part Description 60010052 60010002 10010060 60010048 25020041 25020042 25020043 25010058 25030007 50010005 60010005 55010023 30020006 30020011 30020032 55010010 POWER TRANSFORMER 120V-12V BYPASS / METER 485 UP FLOW VALVE TOP CONE 844 TANK (75) 948 TANK (100) 1054 TANK (150) 1252 TANK (200) 1465 TANK (300) DISTRIBUTOR 1X54 OVER FLOW FITTING ASSEMBLY SAFETY / AIR CHECK ASSEMBLY BRINE TANK BTR-100 (75,100,150) BRINE TANK BTR-145 (200) BRINE TANK BTR-200 (300) BRINE WELL & CAP DWG # Quantity A 1 B 1 C 1 D 1 E 1 E 1 E 1 E 1 E 1 F 1 G H I I I J&K 1 1 1 1 1 1 19 Main Repair Parts - Connectors A A A C B F D E A REPLACEMENT PARTS - CONNECTORS Replacement Part Number Part Description DWG # Quantity 60010020 3/4" NPT ELBOW A 2 60010019 1" NPT STRAIGHT A 2 60010023 3/4" NPT STRAIGHT A 2 60010079 VALVE COUPLING INLET B 1 60010101 VALVE COUPLING OUTLET (METER SIDE) C 1 60010025 PLASTIC SECURE CLIP D 2 60010046 BYPASS SS CLIP E 2 60010047 BYPASS SS SCREW F 2 20 Control Valve Exploded View VALVE REPAIR PARTS LIST Replacement Part Description Part Number Replacement Part Number Part Description 60010127 60010126 60010035 60010034 60010033 60010032 60010031 60010128 60010110 60010082 60010129 60010171 60010130 60010131 60010132 60010133 60010135 60010136 60010137 60010138 85HE UPFLOW PISTON ASSEMBLY 85HE DOWNFLOW PISTON ASSEMBLY 85HE SEAL & SPACER KIT 85HE DLFC #1 1.5 GPM 85HE DLFC #2 2.0 GPM 85HE DLFC #3 2.4 GPM 85HE DLFC #5 3.5 GPM 85HE DLFC #A 5.0 GPM 85HE DLFC #B 7.0 GPM 85HE DLFC #C 10.0 GPM INJECTOR SET #0000 BLACK INJECTTOR SET #000 GREY INJECTOR SET #00 VIOLET INJECTOR SET #0 RED INJECTOR SET #1 WHITE INJECTOR SET #2 BLUE INJECTOR SET #3 YELLOW BLFC 0.2 GPM BLFC 0.3 GPM BLFC 0.7 GPM 21 Control Valve Parts List 485HE CONTROL VALVE (DOWNFLOW) Replacement Part Number MFG Part Number Part Description DWG # Quantity 5056087 Screw-M5x12(Hexagon) A01 3 5056088 Screw-M5x16(Hexagon With Washer) A02 2 5056047 End Plug Retainer A03 1 5031016 BNT85HE Piston Rod A04 1 5056097 Piston Pin A05 1 5031015 BNT85HE Quad Ring Plug Cover A06 1 5056070 Quad Ring A07 2 5031011 BNT85HE End Plug A08 1 5031014 BNT85HE Piston Retainer A09 1 5057001 BNT85HE Piston(Electrical Downflow) A10 1 5056073 Seal A11 5 5056021 Spacer A12 4 5010082 Drain Fitting-B A13 1 5031005 BNT85HE Spacer A14 1 5056186 DLFC-2# A15 1 5056172 Secure Clip-s A16 2 5031002 BNT85HE Valve Body A17 1 5056508 Screw-M5x12(Hexagon With Washer) A18 5 5030004 BNT85 End Cover A19 1 5030013 O-Ring-¢ 30×2.65 A20 1 5056063 O-Ring-¢78.74×5.33 A21 1 26010103 O-Ring-¢25×3.55 A22 1 7060007 13000426 Valve Bottom Connector A23 1 Screw-ST2.9X13(Large Washer) A24 2 5031022 O-Ring-¢32×3 A25 1 5031021 O-Ring-¢18×3 A26 1 5031013 Injector Plug Body A27 1 30110007 Plastic Ball ¢6 A28 1 30040089 Injector Throat A29 2 BNT85HE Injector Fixed Sleeve A30 1 30040090 Injector Nozzle A31 2 5056103 Injector Screen A32 1 5031003 BNT85HE Injector Cover Body A33 1 5031018 O-Ring-¢40×2.65 A34 1 5031004 BNT85HE Injector Cover Cap A35 1 5031027 Screw-M5x25(Hexagon With Washer) A36 4 5056075 Seal Mat A37 1 5056134 O-Ring-¢12×2 A38 3 5056054 Injector Stem A39 1 5056031 Injector Spacer A40 1 5056081 O-Ring-¢12.5×1.8 A41 1 5056030 Injector Cap A42 1 5056093 Injector Screen A43 1 5010049 Special Washer A44 1 5056105 Retaining Ring A45 1 5031010 BNT85HE BLFC Fixed Sleeve A46 2 5056076 BLFC-2# A47 1 5005629 Injector Fitting(3/8".Elbow) A48 1 5031012 22 Power Head Exploded View 23 Power Head Parts List 485HE POWER HEAD (DOWNFLOW) Replacement Part Number MFG Part Number Part Description DWG # Quantity 5056084 Screw-ST3.5X13 B01 10 5010037 Screw-ST2.9X10 B02 9 13000416 Screw-ST3.5X25 B03 1 5031007 BNT85HE Piston Rod Guide Plate B04 1 5056510 Motor-12v/2rpm B05 1 5030014 Motor Power Cable 11700005 Wire Connector 5056098 Motor Pin B06 1 5031006 BNT85HE Mounting Plate B07 1 1 2 5030009 BNT85 Drive Gear B08 1 13000426 Screw-ST2.9X13(Large Washer) A24 2 5056139 Washer-3x13 B09 1 5030007 BNT85 Main Gear B10 1 5030005 BNT185 Housing B11 1 5031017 BNT85HE Brine Gear(Downflow) B12 1 5010023 Magnet(3×2.7) B13 1 5056141 Washer-4x12 B14 1 5056166 Screw-ST4.2X12(Large Washer) B15 1 5031016 BNT85HE Piston Rod A04 1 5010036 Screw-ST3.5X16 B16 1 5031026 BNT85HE Main Pcb(Downflow) B17 1 5010031 Meter Assembly 1 5010046 Meter Strain Rlief 1 5010029 Power Cable 1 5010035 Power Strain Rlief 1 19010105 Wire Rope-3×100 2 5031024 BNT85HE Display(Downflow) 5030021 BNT85 Wiring Harness 5030003 BNT85 Cover B18 1 1 B19 1 24 Trouble Shooting Issue A. Unit fails to initiate a regeneration cycle. B. Water is hard. Possible Cause 1. No power supply. 2. Defective circuit board. 3. Power failure. 4. Defective meter. 1. By-pass valve open. 2. Out of salt or salt level below water level. 3. Plugged injector / screen. 4. Flow of water blocked to brine tank. 5. Hard water in hot water tank. 6. Leak between valve and central tube. 7. Internal valve leak. C. Salt use is high. D. Low water pressure. E. Resin in drain line. 8. Reserve capacity setting too low. 9. Not enough capacity. 1. Refill time is too high. 2. Defective flow control. 1. Iron or scale build up in line feeding unit. 2. Iron build up inside valve or tank. 3. Inlet of control plugged due to foreign material. 4. Deteriorated resin. (Maybe caused from high chlorine or chloramines.) 1. Air in water system. 2. Incorrect drain line flow control (DLFC) button. F. Too much water in brine 1. Plugged injector or screen. tank. 2. Valve not regenerating. 3. Foreign material in brine valve. 4. Unit not drawing brine. G. Unit fails to draw brine. 1. Drain line flow control is plugged. 2. Injector or screen is plugged. 3. Inlet pressure too low. 4. Internal valve leak. 5. Safety valve closed. 6. Vacuum leak in brine line. H. Valve continuously cycles. I. Flow to drain continuously. J. Valve makes beeping sound. 7. Drain line has kink in it or is blocked. 1. Defective position sensor PCB. 1. Valve settings incorrect. 2. Foreign material in control valve. 3. Internal leak. 4. Piston is stuck in position. Motor may have failed or gears have jammed or disengaged. 1. The piston has not advanced to the next cycle position properly. Possible Solution Check electrical service, fuse, etc. Replace faulty parts. Reset time of day. Replace turbine meter. Close by-pass valve. Add salt to tank. Clean parts. Check brine tank refill rate. Repeat flushing of hot water tank required. Check if central tube is cracked or o-ring is damaged. Replace faulty parts. Replace valve seals, spacer, and piston assembly. Increase reserve capacity. Increase salt dosage. Check refill time setting. Replace. Clean pipes. Clean control and add resin cleaner to clean bed. Increase regeneration frequency. Remove piston and clean control valve. Re-bed unit. Consider adding carbon pretreatment. Check well system for proper air eliminator control. Check for proper flow rate. Clean parts. Replace circuit board, motor, or control. Clean parts. Check for vacuum leak in brine line connections. Clean parts. Clean parts. Increase pressure to 25 PSI. Replace seals, spacers, and piston assembly. Check for leak in brine line connections. Replace safety float assembly. Check for leak in brine line connections. Tighten all connections. Check drain line. Replace faulty parts. Check valve settings. Clean control. Replace seals, spacers, and piston assembly. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged. Replace faulty parts. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged. 25 Warranty Novo Water Conditioning Products warrants that your new water conditioner is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble free service. Seven Year Complete Parts Guarantee Novo Water Conditioning Products will replace any part which fails within 84 months from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship. The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof. Life Time Warranty on Mineral Tanks and Brine Tanks Novo Water Conditioning Products will provide a replacement mineral tank or brine tank to any original equipment purchaser in possession of a tank that fails provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing. General Provisions Novo Water Conditioning Products assumes no responsibility for consequential damage, labour or expense incurred as a result of a defect or for failure to meet the terms of these guarantees because of circumstances beyond its control. Novo Water Conditioning is a Division of Canature North America Inc.
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