Shell - Turbo 2
Shell Acquiring
Shell Card Merchant Operating
Guide ANZ SHELL POS TurboTM 2
Shell Helpdesk: 13 16 18
(For Shell Card queries)
Release date: July 2013
Contents
1.
Overview of Features ...................................................................................................... 3
1.1
1.2
1.3
2.
Major Features ........................................................................................................ 3
Electronic Transactions (including Shell Card Transactions) .................................. 3
Dealer Functions ...................................................................................................... 3
ANZ POS TurboTM 2 ........................................................................................................... 4
2.1
2.2
2.3
2.4
2.5
2.6
Terminal Features.................................................................................................... 4
Terminal keypad ...................................................................................................... 5
Card Reader ............................................................................................................. 6
How to load Printer Paper .................................................................................. 6
Terminal Status ....................................................................................................... 7
Menu system ........................................................................................................... 8
Terminal Setup .......................................................................................................................... 9
2.7
2.8
2.9
2.10
3.
Processing Shell Card Transactions ............................................................................. 13
3.1
3.2
3.3
4.
Shell Card Purchase transaction............................................................................ 13
Shell Card Manual Entry Processing ...................................................................... 16
Shell Card Refund Transaction Processing ............................................................ 17
3.3.1 Capture of initial CSN and CSN reset .................................................................. 20
Daily Procedures ........................................................................................................... 21
4.1
4.2
4.3
5.
TMS Logon from idle ................................................................................................ 9
ANZ EFTPOS Initialisation from idle ...................................................................... 10
Shell Initialisation from Menu ............................................................................... 11
Shell initialisation docket ...................................................................................... 12
Summary totals ..................................................................................................... 21
Last summary totals .............................................................................................. 23
Settlement ............................................................................................................. 24
4.3.1 Settlement after summary totals ........................................................................ 25
4.3.2 Manual Settlement ............................................................................................ 26
4.3.3 Settlement after Shift Totals .............................................................................. 28
4.3.4 Forced Settlement ............................................................................................. 28
Dealer Functions ........................................................................................................... 29
5.1
5.2
5.3
5.4
5.5
Print fuel price ....................................................................................................... 29
Fuel price maintenance ......................................................................................... 30
Dealer changeover................................................................................................. 32
5.3.1 Successful dealer changeover ............................................................................ 34
Shift Totals ............................................................................................................ 34
Password maintenance ......................................................................................... 37
5.5.1 Adding a password ............................................................................................ 39
6.
Processing Shell Card Manual Transactions ............................................................... 40
7.
Retail Outlet Phone Directory – 13 16 18 ..................................................................... 43
8.
Quick Tips ...................................................................................................................... 44
8.1
8.2
8.3
Things to do BEFORE new ANZ POS TurboTM 2 Installation................................... 44
Things to do AFTER new ANZ POS TurboTM 2 Terminal Installation .................... 44
Terminal Function List ........................................................................................... 45
Shell Merchant Operating Guide
2
1.
1.1
Overview of Features
Major Features
The ANZ POS TurboTM 2 terminal is designed to:
1.2
•
Process electronic transactions at your outlet
•
Provide management reports on your outlet’s transactions
•
Perform the transfer of all (non Shell card) electronic transactions processed
in a settlement period to your bank account.
Electronic Transactions (including Shell Card
Transactions)
When processing electronic and Shell Card transactions, the terminal is capable
of:
1.3
•
Reading the customer’s card
•
Performing some card security checks
•
Selection of the type of transaction (i.e., purchase, cash out, or refund)
•
Entering transaction details (i.e., purchase amount)
•
Recording fleet management information (if needed)
•
Printing dockets
Dealer Functions
You use the terminal’s dealer function to:
•
Change fuel prices on the terminal
•
Set up the terminal to reflect the way you perform your business
•
Perform settlements, shift totals and day totals
•
Perform dealer changeover on the terminal.
You also use the terminal’s dealer functions to produce management reports on:
•
The total value of the transactions during the shift
•
The total value of transactions during the day
•
The total value of the settlements with the bank and Shell
•
The fuel prices the terminal is using
•
How your terminal is set up to reflect your business.
2.
ANZ POS TurboTM 2
This Operating Guide provides everything you need to know about processing
debit and credit Transactions using your ANZ POS TurboTM 2 Terminal. This
terminal is designed to accept payment using Contactless, Magnetic Stripe and
Chip Cards.
Please take time to read it thoroughly and ensure that your staff read it too.
2.1
Terminal Features
The ANZ POS TurboTM 2 terminal incorporates a backlit graphic screen with
large graphic display, 18-key backlit keypad and thermal ‘easy loading’ printer.
Printer
Contactless
Reader
Magnetic Stripe Card
Reader
These Keys have been referred
to as F1, F2 and F3, F4 in the
document Also what is the MENU
button for?
(Soft-function keys)
Function Key
Menu
(Ingenico use only)
Cancel Key
Clear Key
Chip Card Reader
Enter Key to
access ANZ
menu
2.2
Terminal keypad
SOFT-FUNCTION KEYS
These soft-function keys (F1, F2/F3 and F4) allow you to access the particular
account type required. They are also used as function keys for navigating the
ANZ EFTPOS MENU and Sub MENUs. For Shell Card transactions, these keys
allow you to select transaction type, select product category, entry of alpha
characters
NUMBER KEYS (Black)
Use the number keys to enter in the Transaction amounts, Authorisation
Numbers and when the handkey function is required.
ENTER (Green)
The ENTER key will turn displays the ANZ EFTPOS MENU. It also confirms that
all values and details (including signatures and PINs) are correct in the EFT
portion of the purchase, cash-out (refer to section 12) and Refund Transactions
(refer to section 13). It confirms that the Transaction can be sent to the Bank for
verification and approval. The Enter key also takes you to the ANZ menu. In this
menu, option 8 takes you to the Shell card menu.
CANCEL (Red)
The CANCEL key is used to cancel the current function and return the terminal to
the idle state.
CLEAR (Yellow)
Press the CLEAR key to correct any invalid data entry. The CLEAR key is also
used as a FEED key
Func (Black)
Use the Func key to access the terminals function menus
MENU (Black)
Use to access Terminal System Menu. This is protected by a system password.
This menu is used by Ingenico Service and should only be used in production
with the advice from the technical support.
Shell Merchant Operating Guide
5
2.3
Card Reader
Magnetic Stripe Card Reader
The card can be read via the Magnetic Stripe Card Reader located on the right
hand side of the terminal. The card can be read by swiping from the top to the
bottom of the terminal (or vice versa), with the magnetic stripe facing down
towards the terminal.
Use a regular movement to ensure a reliable card reading.
2.4
How to load Printer Paper
•
•
•
•
•
Open the paper compartment by lifting the catch located at the rear of
the terminal and pull the cover to the rear of the terminal
Insert the ANZ supplied paper roll (diameter 40mm) in the
compartment
Pull the paper up to the top of the terminal and hold in position
Maintain the paper and close the lid
Press the top of the lid in the centre until it clips into position
NOTE: Do not tamper with or remove the terminal housing
Shell Merchant Operating Guide
6
2.5
Terminal Status
The terminal uses the idle prompt to display its status.
Terminal display
READY
INIT REQUIRED
READY
TERMINAL
LOCKED
READY
Comment
Displays while the terminal is idle and ready to process
transactions.
This Screen will remain until a ANZ EFTPOS Initialisation
has been done
Displays while the terminal is locked in Security mode and
unable to perform transactions.
To process transactions, swipe your multiPOS and EFTPOS
Merchant Card. The start screen will be displayed to begin
2.6
Menu system
The terminals functionality is grouped with similar functions and is accessed via
the Shell menus or idle. A menu contains up to three menu items. Each of the
menu items allows access to a function or sub-menu.
Note:
The menu always returns to idle after performing the selection
function in the menu.
Key
Description
CANCEL
Exits the menu and returns to idle.
CLEAR
Cycles anti-clockwise through the menus.
ENTER
Cycles clockwise through the menus.
F1
Selects the menu item directly above the soft function key.
F2
and
F3
Selects the menu item directly above the soft function key.
F4
Selects the menu item directly above the soft function key.
Note: To enter alpha values, enter the number that has the alpha value you wish to enter, and then
press the F2/ F3 key until the alpha value you need appears. The entered numeric value will rotate
to the next alpha with each F2/F3 key presses.
The diagram below illustrates the terminal’s menu structure for the Shell
functions.
Note that the options available within the ANZ EFTPOS MENU can vary. The
SHELL EFTPOS Menu is always the last menu number in the ANZ EFTPOS MENU.
The diagram below is example only.
READY
ANZ EFTPOS MENU
1. PURCHASE
2. CASHOUT
3. REFUND
4. CARD NOT PRESENT
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
SHELL EFTPOS MENU
1. INITIALISATION
2. SUMM
3. SETTLEMENT
4. MANUAL ENTRY
Terminal Setup
The terminal initialises with the Shell host to establish a secure link and receive
the operating parameters from the Shell host. The terminal requires
initialisation:
•
after a power up or software boot
•
when the terminal detects certain error condition
•
after a settlement (with the exception of a settlement that is initiated via a
forced settlement during initialisation).
Before initialising Shell Application we need to make sure:
2.7
•
Terminal has performed TMS Logon. Parameters are downloaded from TMS
•
ANZ Application was initialised to the host. Some parameters are shared
between ANZ EFTPOS Application and Shell so it is required to perform ANZ
Initialisation first before Shell Initialisation of first reboot.
TMS Logon from idle
TMS logon is required to download Shell Parameters from the TMS
Terminal Display
INIT REQUIRED
Description
Terminal Idle Display
Uses presses FUNC key and enters FUNC 2468
FUNCTION:
User presses ENTER to confirm
TMS LOGON?
ENTER OR CLEAR?
Terminal connects to the TMS
TMS ACTION
CONNECTING
Terminal downloads Parameters from the TMS
TMS ACTION
PLEASE WAIT
Parameter Download is Successful
TMS LOGON
SUCCESSFUL
2.8
ANZ EFTPOS Initialisation from idle
ANZ Initialisation is required to download parameters shared between ANZ and
Shell.
Terminal Display
INIT REQUIRED
Description
Terminal Idle Display
Uses presses FUNC key and enters FUNC 87
FUNCTION:
User presses ENTER to confirm
REMOTE INIT?
ENTER OR CLEAR?
Terminal performs remote initialisation
REMOTE INIT
IN PROGRESS
Terminal performs logon
INITIALISING
PLEASE WAIT
READY
ANZ Initialisation Successful
2.9
Shell Initialisation from Menu
Terminal Display
READY
ANZ EFTPOS MENU
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
SHELL EFTPOS MENU
Description
From Idle press ENTER
Press menu number where SHELL EFTPOS is
assigned to go to the Shell Menu.
Note: Some menu function maybe enabled/disabled
in the ANZ app. Ie CARD NOT PRESENT, thus the
numbering maybe different. To be sure please look
into SHELL EFTPOS menu.
Press 1 to perform initialisation
1. INITIALISATION
2. SUMM
3. SETTLEMENT
SHELL INITIALISATION
ENETR OR CLEAR
Press,
• [ENTER] to perform an initialisation
• [CLEAR] or [CANCEL] to cancel the function and
return to Idle.
The terminal dials the Shell host
SHELL INITIALISATION
DIALLING
Shell performs initialisation
SHELL INITIALISATION
PROCESSING
Displays after a successful initialisation. The PIN pad
SHELL INITIALISATION returns to idle. Prints the initialisation docket
APPROVED
For unsuccessful initialisation, please contact Shell helpdesk at 13 16 18 (SHELL CARD
QUERIES ONLY).
Shell initialisation docket
Successful
No operating parameters
MERCHANT_NAME
MERCHANT_ADDRESS_1
MERCHANT_ADDRESS_2
SHELL INITIALISATION
TERMINAL ID
DEALER
OUTLET
ttttttttttt
dddddd
ooooooo
DD/MM/YY
HH:MM
APPROVED
xx
With operating parameters
MERCHANT_NAME
MERCHANT_ADDRESS_1
MERCHANT_ADDRESS_2
SHELL INITIALISATION
TERMINAL ID
DEALER
OUTLET
ttttttttttt
dddddd
ooooooo
Small font to fit 30 bytes of data
DOCKET_FOOTER_1
DOCKET_FOOTER_2
HIGH LIMIT AMT
$9999.99
ACCEPTED SHELL COMPANIES
COMPANY_NAME
DEALER A/C aaa99999aa
Repeat for each accepted company identified in the Shell operating
parameter table
ACCEPTED CATEGORIES
CATEGORY_NAME
Repeat for each accepted category identified in the Shell operating
parameter table
DD/MM/YY
HH:MM
APPROVED
xx
Unsuccessful
MERCHANT_NAME
MERCHANT_ADDRESS_1
MERCHANT_ADDRESS_2
SHELL INITIALISATION
TERMINAL ID
DEALER
OUTLET
DD/MM/YY
ttttttttttt
dddddd
ooooooo
HH:MM
TRANSACTION CANCELLED xx
ERROR_MESSAGE_TEXT
3.
Processing Shell Card Transactions
This section describes the steps involved in processing a Shell Card transaction.
The transactions available are:
3.1
•
Purchase
allows the customer to pay for goods and services electronically.
•
Refund
allows the operator to correct an incorrect transaction or repay funds to a
cardholder’s account.
Shell Card Purchase transaction
The operator performs a purchase transaction to allow the Shell cardholder to
pay for goods and services electronically.
Terminal Display
Description
Shell Card is swiped from Idle.
READY
Displays if the card swiped is a Shell Card.
• Press [F1] to initiate a purchase transaction.
TRANSACTION TYPE?
PUR
RFND
PRODUCT?
FUEL
OIL
OTHER
xxxxx PRODUCT?
99
__ _________________
__ _________________
DOWN UP
Press,
• [F1] to select a product from the fuel category
• [F2 or F3] to select oil
• [F4] to select a product from the franchise
category.
Displays if a fuel or franchise category is selected.
• Enter the product ID and presses [ENTER]
• Press [F3] to scroll up the selected product list
• Press [F2] to scroll down the selected product
list.
Note: xxxxx represents the category (FUEL or
OTHER).
xxxxxxxxxxxxxxxxxxxx
AMOUNT?
$999999.99
Enter the ‘purchase amount’ for the selected product
and press [ENTER].
Note: xxxxxxxxxxxxxxxxxxxx represents the
selected product.
AMT MORE THAN LIMIT
CONFIRM?
YES/NO
xxxxxxxxxxxxxxxxxxxx
LITRES?
999999.99
CHECK PRICE/LITRES
PRESS CLEAR
Press [ENTER] to continue processing the
transaction.
Enter the ‘litres volume’ for the selected product and
press [ENTER].
Note: xxxxxxxxxxxxxxxxxxxx represents the
selected product.
Displays if the entered value and volume fail to
match the expected pump price stored in the
terminal.
Press:
• [CLEAR] to clear the entry and continue
processing from selecting the category
• [CANCEL] to cancel the transaction and return to
idle.
ANOTHER PRODUCT?
ENTER OR CLEAR
Press [CLEAR] to end product entry
Press [ENTER] to enter another product
Products not authorised are printed separately on
the docket
Request the cardholder to:
$999999.99 KEY CSN?
******
PROCESSING
PLEASE WAIT
REGISTRATION NUMBER?
xxxxxxxxx
• Enters their CSN and then press [ENTER]
The terminal communicates with Shell host to
finalise the Shell card transaction.
Display if the registration number flag (bit 4) of FMI
info in DE60 of 110 msg is set to 1.
• Enter the registration number details and presses
[ENTER]
• Press [ENTER] to bypass registration number
entry.
The terminal prints the order number on the
purchase docket if it is entered, otherwise NOT
GIVEN is printed. Press F2/F3 keys to get alpha
characters
ORDER NUMBER?
xxxxxxxxx
Display if the order number flag (bit 2) of FMI info in
DE60 of 110 msg is set to 1.
• Enter the order number details and presses
[ENTER]
• Press [ENTER] to bypass order number entry.
The terminal prints the order number on the
purchase docket if it is entered, otherwise NOT
GIVEN is printed. Press F2/F3 keys to get alpha
characters
ODOMETER?
xxxxxx
Display if the odometer number flag (bit 1) of FMI
info in DE60 of 110 msg is set to 1.
• Enters the odometer number details and press
[ENTER]
• Press [ENTER] to bypass odometer number entry.
The terminal prints the odometer number on the
purchase docket if it is entered, otherwise NOT
GIVEN is printed
Terminal receives response code of 00
APPROVED
CUSTOMER COPY
ENTER OR CLEAR
APPROVED
• [ENTER] to print customer copy of the
transaction
• [CLEAR] to decline printing customer copy of the
transaction
Displays if the customer copy of the docket is
requested
3.2
Shell Card Manual Entry Processing
Terminal Display
Description
From Idle press ENTER
READY
Press menu number where SHELL EFTPOS is
assigned to go to the Shell Menu.
ANZ EFTPOS MENU
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
Note: Some menu function maybe enabled/disabled
in the ANZ app. Ie CARD NOT PRESENT, thus the
numbering maybe different. To be sure please look
into SHELL EFTPOS menu.
Press 4 to perform Manual Entry
SHELL EFTPOS MENU
2. SUMM
3. SETTLEMENT
4. MANUAL ENTRY
CARD NUMBER:
999999999999999999
The terminal accepts a minimum of 13 and a
maximum of 19 numeric digits. The card number is
displayed from left to right as it is entered.
After the card number was entered:
• [ENTER] Accept the card number entered
• [CLEAR] Delete the last digit entered
• [CANCEL] Cancel the transaction and return to Idle
Operator Enter the Expiry Number
EXPIRY <MMYY>
9999
Transaction Type is Selected.
TRANSACTION TYPE?
PUR
Terminal will perform the transaction type selected.
Please refer to the transaction flow for Purchase and
RFND Refund.
3.3
Shell Card Refund Transaction Processing
The operator performs a refund transaction to correct an incorrect transaction or
repay funds to a Shell cardholder’s account.
Terminal Display
Description
Shell Card is swiped from Idle.
READY
Displays if the card swiped is a Shell Card.
• Press [F4] to initiate a refund transaction.
TRANSACTION TYPE?
PUR
RFND
ORIGINAL DATE DDMMYY
999999
ORIGINAL DOCKET NO?
999
ORIGINAL PRODUCT?
FUEL
OIL
OTHER
xxxxx PRODUCT?
99
__ _________________
__ _________________
DOWN UP
Enter the ‘original transaction date’ from the
purchase docket and presses [ENTER].
Enter the ‘original docket number’ from the
purchase docket and presses [ENTER].
Press:
• [F1] to select a product from the fuel category
• [F2 or F3] to select oil
• [F4] to select a product from the franchise
category.
Display’s if a fuel or franchise category is selected.
• Enter the product ID and press [ENTER]
• Press [F3] to scroll up the selected product list
• Press [F2] to scroll down the selected product
list.
Note: xxxxx represents the category (FUEL or
OTHER).
xxxxxxxxxxxxxxxxxxxx
AMOUNT?
$999999.99
Enter the ‘refund amount’ for the selected product
and presses [ENTER].
Note: xxxxxxxxxxxxxxxxxxxx represents the
selected product.
AMT MORE THAN LIMIT
CONFIRM?
YES/NO
Press [ENTER] to continue processing the
transaction.
Displays if a fuel product is selected for refund.
xxxxxxxxxxxxxxxxxxxx
LITRES?
999999.99
Enters the ‘litres volume’ for the selected product
and presses [ENTER].
Note: xxxxxxxxxxxxxxxxxxxx represents the
selected product.
xxxxxxxxxxxxxxxxxxxx
PRICE?
999999.99
Displays if a fuel product is selected for the
refund.
• Enter the ‘fuel category price’ for the selected
product from the purchase docket and press
[ENTER]
• Press [ENTER] if the ‘fuel category price’ is the
same as that stored in the terminal.
Note: xxxxxxxxxxxxxxxxxxxx represents the
selected product.
CHECK PRICE/LITRES
PRESS CLEAR
Displays if the entered value and volume fail to
match the expected pump price stored in the
terminal
Press:
• [CLEAR] to clear the entry and continue
processing
from selecting the category
• [CANCEL] to cancel the transaction and return
to idle.
ANOTHER PRODUCT?
ENTER OR CLEAR
$999999.99 KEY CSN?
******
• Press [CLEAR] to end product entry
• Press [ENTER] to enter another product
Request the cardholder to :
• Enter their CSN and press [ENTER]
PROCESSING
PLEASE WAIT
• The terminal communicates with Shell host to
finalise the Shell card transaction
Terminal receives response code of 00
APPROVED
CUSTOMER COPY
ENTER OR CLEAR
APPROVED
• [ENTER] to print customer copy of the
transaction
• [CLEAR] to decline printing customer copy of
the transaction
Displays if the customer copy of the docket is
requested
3.3.1
Capture of initial CSN and CSN reset
Terminal display
Comment
CHECK VEHICLE DETAIL
Press:
ENTER OR CANCEL
•
[ENTER] to confirm the card vehicle details are
correct
•
[CANCEL] to cancel the transaction if the
vehicle details for a vehicle specific card do not
match the vehicle.
Note: If the transaction is cancelled, a transaction cancelled
completion record with all the original request
categories is queued for delivery with the next suitable
transmission.
ENTER INITIAL CSN?
************
RE-ENTER CSN?
************
SIGNATURE
REQUIRED
Request cardholder to enter their CSN (Customer
Security Number) and press [ENTER].
The cardholder re-enters their CSN and presses
[ENTER].
Displays if the 1st and 2nd encrypted CSN’s entered
are the same.
The terminal prints the merchant copy of the
approved refund docket with the signature panel.
SIGNATURE
VERIFIED?
APPROVED
Press [ENTER] to accept the signature and print
the customer copy of the approved refund docket.
The terminal:
•
prints the customer copy of the approved
refund docket
•
updates the transaction totals if shift or day
totals is configured
•
performs forced settlement processing if the
response message indicates that the Shell host
has performed settlement for the terminal
returns to idle.
4.
Daily Procedures
4.1
Summary totals
The summary totals function provides the operator with totals, for the current
settlement period, that are grouped by company and transaction type.
Summary totals is an online function.
Terminal Display
READY
Description
From Idle press ENTER
ANZ EFTPOS MENU
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
Press menu number where SHELL EFTPOS is
assigned to go to the Shell Menu.
SHELL EFTPOS MENU
1. INITIALISATION
2. SUMM
3. SETTLEMENT
Press [2] to display the Shell totals menu
SHELL TOTALS
CURR
Note: Some menu function maybe enabled/disabled
in the ANZ app. Ie CARD NOT PRESENT, thus the
numbering maybe different. To be sure please look
into SHELL EFTPOS menu.
•
Press [F1] to initiate the Shell current totals
function
•
[CLEAR] or [CANCEL] to cancel the function and
return to the Shell EFTPOS menu.
LAST
SHELL SUMMARY TOTALS
ENTER OR CLEAR
SHELL SUMMARY TOTALS
P/WORD? ************
Displays if the summary totals function is not
password protected.
Press:
•
[ENTER] to print the Shell summary totals
•
[CLEAR] or [CANCEL] to cancel the function and
return to the Shell EFTPOS menu.
Displays if the summary totals function is password
protected.
• Enter the ‘function password’ and press [ENTER]
• Press [CLEAR] to reset the password entry
• Press [CANCEL] to cancel the function and return
to the Shell EFTPOS menu.
The terminal dials the Shell host
SHELL INITIALISATION
DIALLING
SHELL INITIALISATION
PROCESSING
SENDING ADVICES
DIALLING
SENDING ADVICES
PROCESSING
Note: This screen is only displayed if the terminal
requires initialisation initialisation to Shell Host.
If the terminal communicates with the Shell host for
initialisation.
Note: This screen is only displayed if the terminal
requires initialisation initialisation to Shell Host.
The terminals send all pending advises on the
terminal.
Note: This screen is only displayed if there are
pending advises in the terminal
The terminal communicates with Shell host to clear
any pending completion transaction
Note: This screen is only displayed if there are
pending advises in the terminal
The terminal dials the Shell host.
SHELL SUMMARY TOTALS
DIALLING
SHELL SUMMARY TOTALS
PROCESSING
APPROVED
Note: This screen is not displayed if the terminal
performed an initialisation and/or sent an
outstanding advice message.
The terminal communicates with Shell host for
Summary Totals.
The terminal receives an approved response from the
Shell host.
4.2
Last summary totals
The last summary totals function provides the operator with totals, for the
previous settlement period that are grouped by company and transaction type.
Last summary totals is an online function.
Terminal Display
READY
Description
From Idle press ENTER
ANZ EFTPOS MENU
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
Press menu number where SHELL EFTPOS is
assigned to go to the Shell Menu.
SHELL EFTPOS MENU
1. INITIALISATION
2. SUMM
3. SETTLEMENT
Press [2] to display the Shell totals menu.- change
menu
SHELL TOTALS
CURR
Note: Some menu function maybe enabled/disabled
in the ANZ app. Ie CARD NOT PRESENT, thus the
numbering maybe different. To be sure please look
into SHELL EFTPOS menu.
•
Press [F2] to initiate the Shell last totals function
•
[CLEAR] or [CANCEL] to cancel the function and
return to the Shell EFTPOS menu.
LAST
SHELL LAST TOTALS
ENTER OR CLEAR
SHELL LAST TOTALS
P/WORD? ************
Displays if the summary totals function is not
password protected.
Press:
• [ENTER] to print the Shell summary totals
• [CLEAR] or [CANCEL] to cancel the function and
return to the Shell EFTPOS menu.
Displays if the summary totals function is password
protected.
• Enter the ‘function password’ and press [ENTER]
• Press [CLEAR] to reset the password entry
• Press [CANCEL] to cancel the function and return
to the Shell EFTPOS menu.
The terminal dials the Shell host
SHELL INITIALISATION
DIALLING
Note: This screen is only displayed if the terminal
requires initialisation initialisation to Shell Host.
SHELL INITIALISATION
PROCESSING
SENDING ADVICES
DIALLING
SENDING ADVICES
PROCESSING
SHELL LAST TOTALS
DIALLING
SHELL LAST TOTALS
PROCESSING
SHELL LAST TOTALS
APPROVED
4.3
If the terminal communicates with the Shell host for
initialisation.
Note: This screen is only displayed if the terminal
requires initialisation initialisation to Shell Host.
The terminals send all pending advises on the
terminal.
Note: This screen is only displayed if there are
pending advises in the terminal
The terminal communicates with Shell host to clear
any pending completion transaction
Note: This screen is only displayed if there are
pending advises in the terminal
The terminal dials the Shell host to send last totals
request.
The terminal communicates with Shell host for Last
Summary Totals.
The terminal receives an approved response from the
Shell host.
Settlement
Settlement is an online function that initiates transfer of value from the Shell to
the dealer for financial transactions performed on the terminal within the current
settlement period. Settlement closes the current settlement period and starts a
new one. Theer can only be one settlement for each day.
Shell terminal settlement is initiated:
•
After summary totals
•
Upon selection of the Shell settlement function
•
After shift totals (if configured).
4.3.1
Settlement after summary totals
Terminal display
Comment
SHELL SUMMARY TOTALS
PROCESSING
The terminal communicates with Shell host to
clear
any pending completion transaction.
SHELL SUMMARY TOTALS
The terminal:
APPROVED
SHELL SETTLEMENT?
ENTER OR CLEAR
•
Prints the approved summary totals docket
•
Performs Shell forced settlement
processing (if forced settlement has
occurred).
•
Will not prompt for password or
confirmation to perform settlement, if the
settlement is forced by the host.
Displays if the settlement function is not
password protected.
Press:
SHELL SETTLEMENT
P/WORD? ************
SHELL SETTLEMENT
•
[ENTER] to perform Shell settlement
•
[CLEAR] or [CANCEL] to cancel the
function and return to the Shell EFTPOS
menu.
Displays if the settlement function is password
protected.
•
Enter the ‘function password’ and presses
[ENTER]
•
Press [CLEAR] to reset the password
entry.
•
Press [CANCEL] to cancel the function and
return to the Shell EFTPOS menu.
Displays if the settlement is forced by the host.
PRESS ANY KEY
SHELL SETTLEMENT
PROCESSING
The terminal communicates with Shell host for
settlement.
4.3.2
Manual Settlement
Terminal Display
READY
Description
From Idle press ENTER
ANZ EFTPOS MENU
5. REPORTS
6. SUPERVISOR
7. SHELL EFTPOS
Press menu number where SHELL EFTPOS is
assigned to go to the Shell Menu.
SHELL EFTPOS MENU
1. INITIALISATION
2. SUMM
3. SETTLEMENT
Press [3] to initiate Shell settlement function.change menu incorrect
SHELL SETTLEMENT
P/WORD? *************
SHELL INITIALISATION
DIALLING
SHELL INITIALISATION
PROCESSING
Note: Some menu function maybe enabled/disabled
in the ANZ app. Ie CARD NOT PRESENT, thus the
numbering maybe different. To be sure please look
into SHELL EFTPOS menu.
Displays if the settlement function is password
protected.
Press:
• Enter the ‘function password’ and presses
[ENTER]
• Press [CLEAR] to reset the password entry
• Press [CANCEL] to cancel the function and return
to the Shell EFTPOS menu.
The terminal dials the Shell host.
Does not display
If the terminal communicates with the Shell host for
initialisation. Does not display
The terminal dials the Shell host.
SENDING ADVICES
DIALLING
Note: This screen is not displayed if the terminal
performed an initialisation.
SENDING ADVICES
PROCESSING
SHELL SETTLEMENT
DIALLING
The terminal communicates with Shell host to clear
any pending completion transaction.
The terminal communicates with Shell host for
settlement
The terminal dials the Shell host.
SHELL SUMMARY TOTALS
PROCESSING
SHELL SUMMARY TOTALS
APPROVED
SHELL SETTLEMENT
PROCESSING
APPROVED
Note: This screen is not displayed if the terminal
performed an initialisation and/or sent an
outstanding advise message.
The terminal:
• Prints the approved summary totals docket
• Performs Shell forced settlement processing (if
forced settlement has occurred).
The terminal communicates with Shell host for
settlement.
The terminal receives an approved response from the
Shell host.
4.3.3
Settlement after Shift Totals
Terminal display
Comment
The terminal prints the shift AND day totals
docket (if day totals are configured).
xxxxxxxxxxxxxxxxxxxx
PRINTING
The terminal dials the Shell host.
SHELL SUMMARY TOTALS
PROCESSING
The terminal:
SHELL SUMMARY TOTALS
APPROVED
Prints the approved summary totals
docket
•
Performs Shell forced settlement
processing (if forced settlement has
occurred).
The terminal communicates with Shell host
for settlement.
SHELL SETTLEMENT
PROCESSING
4.3.4
•
Forced Settlement
Terminal display
Comment
SHELL SETTLEMENT
PRESS ANY KEY
Press any key to process the settlement.
SHELL SETTLEMENT
APPROVED
The terminal:
•
Prints the Shell forced settlement docket
•
Returns to the transaction menu or idle.
Note: Any outstanding piggyback details are carried over to the
next settlement period.
5.
Dealer Functions
5.1
Print fuel price
This function prints a report listing the current fuel prices stored in the terminal
for all valid fuel products for the site.
Print fuel price is an offline function.
Terminal display
Comment
Press [FUNC] from idle or the transaction menu.
READY
FUNCTION?
Press [8] [0] [0] [1] and [ENTER].
****
PRINT FUEL PRICES?
Press:
ENTER OR CLEAR
•
[ENTER] to print the fuel price docket
•
[CLEAR] or [CANCEL] to cancel the function and
return to the transaction menu or idle.
NO FUEL PRICES
CONFIGURED
Displays for 2 seconds if there are no fuel prices
configured.
The terminal cancels the function and returns to the
transaction menu or idle.
FUEL PRICES
PRINTING
The terminal:
•
Prints the fuel price docket
•
Returns to the transaction menu or idle.
5.2
Fuel price maintenance
This function provides the operator with the ability to change the pump price (in
cents per litre) for each fuel product. The maximum value allowed for the fuel
price is 99999.9 cents per litre ($$$cc.c). The terminal caters for one decimal
point place (1/10th of a cent).
Print fuel maintenance is an offline function.
Terminal display
Comment
Press [FUNC] from idle or the transaction menu.
READY
Press [8] [0] [0] [2] and [ENTER].
FUNCTION?
****
FUEL PRICES CHANGE?
ENTER OR CLEAR
Displays if the fuel price maintenance function is not
password protected.
Press:
FUEL PRICE CHANGE
P/WORD? ************
SELECT FUEL PRODUCT
99
__ _________________
__ _________________
UP
DOWN
PRODUCT NOT
ACCEPTED
•
[ENTER] to change the fuel prices
•
[CLEAR] or [CANCEL] to cancel the function and
return to the transaction menu or idle.
Displays if the fuel price maintenance function is
password protected.
•
Enter the ‘function password’ and press [ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
•
Enter the product ID and presses [ENTER]
•
Press [F1] to scroll up the fuel product list
•
Press [F4] to scroll down the fuel product list
•
Press [CLEAR] to delete the last digit entered
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
Displays for 2 seconds if the selected product is not
authorised for the outlet, as determined by the Shell
Operating Parameter Table.
The terminal requests re-entry of the fuel product.
Terminal display
Comment
xxxxxxxxxxxxxxxxxxxx
•
Enter the new fuel price and presses [ENTER]
•
Press [CLEAR] to cancel the fuel price change for
the selected fuel product and return to the select
fuel product prompt (if no data has been entered)
•
Press [CLEAR] to delete the last digit entered (if
data has been entered)
•
Press [CANCEL] to cancel the function and return
to idle.
PRICE
999.99
NEW PRICE?
999.99
Note: XXXXXXXXXXXXXXXXXXXX represents the fuel category
name.
FUEL PRICE
Displays for 2 seconds if the new fuel price is zero.
NOT VALID
The terminal requests re-entry of the new fuel price.
xxxxxxxxxxxxxxxxxxxx
The operator presses:
99999.9¢ OK?
•
[ENTER] to update the fuel category price and
re-display the select fuel product prompt
•
[CLEAR] to re-display the new fuel price entry
prompt for the selected fuel category
•
[CANCEL] to cancel the function and return to idle
without updating the fuel category price.
Notes:
FUEL PRICE CHANGE
PRINTING
•
XXXXXXXXXXXXXXXXXXXX represents the fuel category
name
•
99999.9 represent the new fuel price.
Displays if a fuel category prices has changed. Press
Enter to print
The terminal prints a fuel category price docket at the
completion of fuel price maintenance.
Note: An ‘*’ is printed beside the fuel category price that has
changed.
5.3
Dealer changeover
Dealer changeover is an online function.
Terminal display
Comment
Press [FUNC] from idle or the transaction menu.
READY
FUNCTION?
Press [8] [0] [0 [3] and [ENTER].
****
DEALER CHANGEOVER?
ENTER OR CLEAR
Displays if the dealer changeover function is not
password protected.
Press:
DEALER CHANGEOVER
P/WORD? ************
SHELL INITIALISATION
•
[ENTER] to perform dealer changeover
•
[CLEAR] or [CANCEL] to cancel the function and
return to the transaction menu or idle.
Displays if the dealer changeover function is password
protected.
•
Enter the ‘function password’ and presses [ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
The terminal dials the Shell host.
DIALLING
SHELL INITIALISATION
PROCESSING
SENDING ADVICES
DIALLING
SENDING ADVICES
PROCESSING
SHELL SUMMARY TOTALS
The terminal communicates with Shell host for
initialisation.
The terminal dials the Shell host.
Note: This screen is not displayed if the terminal performed an
initialisation.
The terminal communicates with Shell host to clear
any pending completion transaction.
The terminal dials the Shell host.
DIALLING
PROCESSING
The terminal communicates with Shell host for
Summary Totals.
SHELL SUMMARY TOTALS
The terminal prints the summary totals docket.
SHELL SUMMARY TOTALS
APPROVED
Terminal display
SHELL LAST TOTALS
PROCESSING
Comment
Displays if the Shell totals response indicates that
forced settlement processing has occurred.
The terminal communicates with Shell host.
SHELL LAST TOTALS
APPROVED
Displays if forced settlement processing has been
performed.
The terminal prints the last summary totals docket.
Note: Shell initialisation is not performed at this point.
SHELL SETTLEMENT
PROCESSING
Displays if the Shell totals response indicates that
forced settlement processing has not occurred.
The terminal communicates with Shell host.
SHELL SETTLEMENT
APPROVED
Displays if forced settlement processing has not been
performed.
The terminal:
•
Closes the current batch and opens a new batch (if
shift or day totals is configured)
•
Prints an approved settlement docket.
Note: Shell initialisation is not performed at this point.
DEALER CHANGEOVER
PROCESSING
The terminal communicates with Shell host for dealer
changeover request.
5.3.1
Successful dealer changeover
Terminal display
Comment
DEALER CHANGEOVER
PROCESSING
The terminal communicates with Shell host for dealer
changeover request.
DEALER CHANGEOVER
ACCEPTED
Displays if a response code of 00 is received.
DEALER CHANGEOVER
EARLY – CALL SHELL
Displays if a response code of N2 is received.
The terminal prints the approved dealer changeover
docket.
The terminal prints the approved early dealer
changeover docket.
Note: The switch has updated the settlement records for the site to
the new dealer.
SHELL INITIALISATION
PROCESSING
The terminal communicates with Shell host for
initialisation.
For unsuccessful dealer changeover, please contact Shell helpdesk at 13 16 18
(SHELL CARD QUERIES ONLY).
5.4
Shift Totals
This function prints the report listing the current shift totals and gives the
operator the ability to reset the shift totals.
Shift total is an offline function.
Terminal display
READY
FUNCTION?
****
SHIFT TOTALS
NOT CONFIGURED
Comment
Press [FUNC] from idle or the transaction menu.
Press [8] [0] [2] [2] and [ENTER].
Displays for 2 seconds if shift totals are not configured
for the dealer.
The terminal cancels the function and returns to the
transaction menu or idle.
Terminal display
Comment
SHIFT # TOTALS?
ENTER OR CLEAR
Displays if the shift totals function is not password
protected.
Press:
•
[ENTER] to print the shift totals docket
•
[CLEAR] or [CANCEL] to cancel the function and
return to the transaction menu or idle.
Note: # represents the shift number.
SHIFT # TOTALS
P/WORD? ************
Displays if the shift totals function is password
protected.
•
Enter the ‘function password’ and presses [ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
Note: # represents the shift number.
SHIFT # TOTALS
PRINTING
KEEP SHIFT TOTALS?
ENTER OR CLEAR
SHIFT TOTALS KEPT
The terminal prints the shift totals docket.
Note: # represents the shift number.
Press:
•
[ENTER] to retain the shift totals
•
[CLEAR] to reset the shift totals
•
[CANCEL] to cancel the function and return to the
transaction menu or idle.
Displays if the shift totals are retained.
The terminal prints SHIFT TOTALS KEPT on the shift
totals docket.
SHIFT TOTALS CLEARED
Displays if the shift totals are reset.
The terminal:
PROCESS DAY TOTALS?
ENTER OR CLEAR
•
Prints SHIFT TOTALS CLEARED on the shift totals
docket
•
Resets the shift totals to zero
•
Increments the shift number.
Displays if day totals are configured and shift totals were
not cleared and shift is not linked to Day Totals.
Press:
•
[ENTER] to process day totals
•
[CLEAR] or [CANCEL] to cancel the function and return
to the transaction menu or idle.
Terminal display
DAY TOTALS
PRINTING
Comment
Displays if:
•
Day totals processing is selected;
•
Or, shift totals are reset and day totals are
configured and linked to the shift
The terminal prints the day totals docket.
KEEP DAY TOTALS?
ENTER OR CLEAR
Displays if day totals processing is performed and shift
totals were not cleared and shift is not linked to Day
Totals.
Press:
DAY TOTALS KEPT
•
[ENTER] to retain the day totals
•
[CLEAR] to reset the day totals
•
[CANCEL] to cancel the function and return to the
transaction menu or idle.
Displays if the day totals are retained.
The terminal prints DAY TOTALS KEPT on the day
totals docket.
DAY TOTALS CLEARED
Displays if the day totals are reset. Day Totals are
always reset if the shift totals were cleared and the
shift is linked to Day Totals.
The terminal:
•
Prints DAY TOTALS CLEARED on the day totals
docket
•
Resets the day totals to zero.
Note: Shift number and totals are not affected.
If Shell settlement is linked to the shift, determined by
the dealer configuration, and the shift totals are
cleared the terminal performs settlement processing,
refer to section 4.3.3.
The terminal returns to the Shell EFTPOS menu or idle.
5.5
Password maintenance
This function provides the operator with the ability to change, modify and
remove password protection for configuration or sensitive functions.
Only one password is permitted and it is used to access all functions that are
password protected. The password is referred to as the ‘function password’
throughout the document.
The Shell functions that can be password protected are:
•
Dealer changeover
•
Summary totals
•
Last summary totals
•
Shift totals
•
Day totals
•
Settlement
•
Dealer configuration
•
Shift configuration
•
Day totals configuration
•
Initialisation docket configuration
•
Link settlement to shift
•
Fuel price maintenance
•
Password maintenance.
Note: If a function is executed automatically as a result of being linked to another function (i.e.
settlement, totals, day totals, etc), no password validation or function confirmation is
required.
Terminal display
READY
Comment
Press [FUNC] from idle or the transaction menu.
FUNCTION?
****
Press [8] [8] [0] [1] and [ENTER].
PASSWORD MAINTENANCE
ENTER OR CLEAR
Displays if the password maintenance function is not
password protected.
Press:
•
[ENTER] to perform password maintenance
•
[CLEAR] or [CANCEL] to cancel the function and
return to the transaction menu or idle.
Terminal display
Comment
PASSWORD MAINTENANCE
P/WORD? ************
Displays if the password maintenance function is
password protected.
PASSWORD MAINTENANCE
ADD
MOD
DEL
•
Enter the ‘function password’ and press [ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
Press:
•
[F1] to create the ‘function password’ if it does not
exist, or to password protect a function
•
[F2/F3] to modify the ‘function password’
•
[F4] to delete the ‘function password’, or to
remove password protection from a function
•
[CANCEL] to cancel the function and return to the
transaction menu or idle.
5.5.1
Adding a password
This function provides the operator with the ability create a ‘function password’.
Terminal display
Comment
PASSWORD MAINTENANCE
Press [CHQ] to create a ‘function password’.
ADD
MOD
DEL
1=ADD PASSWORD
Press:
2=ADD FUNCTION
•
[1] to create the ‘function password’
•
[CANCEL] to cancel the function and return to the
transaction menu or idle.
PASSWORD ALREADY SET
Displays for 2 seconds if the ‘function password’
already exists.
The terminal cancels the add password function and
returns to the password maintenance menu.
ADD PASSWORD
Displays if the ‘function password’ does not exist.
P/WORD? ************
RE-ENTER PASSWORD
•
Enter the ‘function password’ and presses
[ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
•
Re-enter the ‘function password’ and press
[ENTER]
•
Press [CLEAR] to reset the password entry
•
Press [CANCEL] to cancel the function and return
to the transaction menu or idle.
P/WORD? ************
The terminal checks if the passwords match.
PASSWORD MISMATCH
Displays for 2 seconds if the passwords do not match.
The terminal requests re-entry of the initial password.
PASSWORD ACCEPTED
Displays for 2 seconds while the terminal saves the
new ‘function password’ if the passwords match.
The terminal returns to the password maintenance
menu.
6.
Processing Shell Card Manual Transactions
In some circumstances Site Staff may process a Shell Card manually using a
Shell Card manual sales voucher.
It is extremely important the correct dealer card and customer Shell Card is used
to ensure payment details are correct. To process a Shell Card manual voucher
batch Site Staff must use a:
•
Shell Card Merchant batch header form/individual sales voucher
•
Customer Shell Card
•
Dealer Shell Card
Merchant floor limit
For electronic Shell Card transactions the customer transaction limit is
electronically checked, however, for manual transactions a merchant floor limit
applies for Fuels only. For any transactions above this limit a phone
authorisation must be conducted by Site Staff.
Phone authorisations
A phone authorisation is required for any manual transactions, which exceed the
merchant floor limit and for any manual transactions for purchases other than
motor fuels.
If Site Staff need to process a transaction for a product which is not permitted by
the Shell Card (either because the customer is demanding it or because fuel has
already been pumped), Site Staff may seek an authorisation to process that
transaction calling the Shell Card Service Centre on 13 16 18.
Manual vouchers
Manual transaction vouchers must be batched and forwarded to Shell for
processing. In order to ensure successful and timely processing, vouchers must
be consolidated into batches which must:
•
Contain vouchers with the same pump price for each grade (ie. each time the
pump price is changed a new Shell Card batch must be started);
•
Submit the vouchers within 30 days of the transaction. Failure to submit the
voucher within a 90 day period of the transaction may result in non payment.
•
The Shell Dealer Card imprint is clear on the batch header
•
The processing copies of manual sales vouchers are attached.
•
The batch contains not more than 20 manual sales vouchers.
•
All manual sales vouchers have the litres, pump price and total value
entered, and [litres* pump price = total] for each.
•
The sum of the manual sales vouchers equals the batch total.
Shell may reject manual sales vouchers or batches if they are not completed
correctly and will return these to the dealer for completion and resubmission.
Shell will not be responsible for any delays caused by manual sales vouchers
having been incorrectly completed by Site Staff.
Shell Card Dealer Card:
A Dealer card shows a sites Ship To Number (Account No.), URN and Account
Name. They are used to imprint the sites details onto a batch header for the
bundling together of manual vouchers. This enables transactions on manual
sales vouchers to be processed and therefore reimbursed to the correct site.
Shell Card
Dealer Card
Account No.
0000
0000
URN – Unique
Reseller Number
(Z911)
0000 Z911 7
0001091111
BELLBIRD ENT P/L SHELL RICHMOND CENTRAL
DEALER CARD
Dealer and Retail Outlet Name
Completing the Shell Card Manual Sales Voucher:
When using the card imprinting machine, ensure the Shell Card customer details
have printed clearly on the sales voucher.
Remember to complete:
1. The Date and Time.
2. All purchases against the correct Product codes. For any fuel purchases, you
should always enter the Pump Price, and the Quantity/ Litres next to the
appropriate product. Refer to the “Instructions to Dealer” on Sales Voucher
for further detail.
3. The Total field.
4. The Name, Vehicle Registration Number and Authorisation Number.
5. Ensure the customer enters their full name in block letters and signs in the
Signature field.
1
2
3
4
.
5
Completing the Shell Card Batch Header:
Manual transaction vouchers must be batched and forwarded to Shell for
processing. In order to ensure successful and timely processing vouchers must
be consolidated into batches. Each batch must:
•
Contain vouchers with the same pump price for each grade. Each time the
pump price is changed a new Shell Card batch must be started.
•
Contain no more than 20 vouchers per batch
•
Submit the vouchers within 30 days of the transaction. Failure to submit the
voucher within a 90 day period of the transaction may result in non payment.
When using the card imprinting machine, ensure your Dealer details have printed
clearly on the batch header.
Please remember to complete:
1. The Date.
2. The ‘Pump Price Per Litre’.
3. The ‘Total value of your vouchers attached’.
1
2
3
Do not staple the manual sales vouchers together. Use a rubber band or a paper
clip to hold them together.
Dealer copies of the sales vouchers should be filed by the Dealer. Both Shell or
the customers can request access to these receipts.
Shell may reject manual sales vouchers or batches if they are not completed
correctly and will return these to the dealer for completion and resubmission.
Shell will not be responsible for any delays caused by manual sales vouchers
having been incorrectly completed by Site Staff.
7.
Retail Outlet Phone Directory – 13 16 18
Dealer Support Team
Customer Service Centre is open from Monday to Friday 8:00am to 6:00pm Australian Eastern
Local Standard Time. Closed: Saturday, Sunday and All National Public Holidays. 24*7 Helpdesk
available for manual authorisations and card cancellations only.
Generally, all Shell Card related issues should be directed to the ShellDealer
Management Service as highlighted above including:
•
Manual Voucher Enquiries
•
Dealer Refund Summary Issues
•
Shell Card Terminal errors
•
Reimbursement Enquiries
8.
Quick Tips
8.1
Things to do BEFORE new ANZ POS TurboTM 2
Installation
Dealers to perform Shell Summary Total on Old ANZ Terminals before
disconnecting (refer Shell menu).
8.2
Things to do AFTER new ANZ POS TurboTM 2 Terminal
Installation
Dealers to perform the following functions during ANZ POS TurboTM 2 Terminal
installation:
•
Perform Shell Initialisation on new ANZ POS TurboTM 2 (refer to section 2.9)
•
Set-up the prices for products in new ANZ POS TurboTM 2 (Function 8002)
•
Configure new ANZ POS TurboTM 2 terminal for your requirement (Function
8030)
•
If required, configure new ANZ POS TurboTM 2 terminal for Shift (Function
8031)
•
If required, configure new ANZ POS TurboTM 2 terminal for Day Totals
(Function 8032)
•
If required, set-up password (Function 8801).
8.3
Shell Terminal Function List
Number
8.4
Function
8001
Print fuel price
8002
Fuel price maintenance
8011
Print Shell configuration
8021
Reprint last EFTPOS docket
8022
Shift totals
8023
Day totals
8024
Print dealer configuration
8025
Print Shell terminal
configuration
8026
Print terminal status log
8027
Print terminal checkpoint status
8028
Print password status
8030
Dealer configuration
8031
Shift configuration
8032
Day totals configuration
8033
Initialisation configuration
8034
Link settlement to shift
8801
Password maintenance
8802
Memory reset
ANZ Terminal Function List
Number
Function
74
Software version numbers
86
Terminal restart
87
ANZ RSA Init
2468
TMS Logon
9904
Self test
9905
ANZ Configuration
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