Broseley Serrano 3 Operating instructions

200694 Issue 2
Installation & Operating Instructions
Models: York Midi & Serrano Electric Stoves
These instructions should be read carefully and retained for future reference
200694 Issue 2
Important Safety Advice
This heater must not be located immediately below a fixed socket outlet or connection
Do not cover this heater, or obstruct the air inlet or outlet, otherwise there is a risk of
During normal operation this appliance will emit noise from the internal fan unit.
This appliance is not intended for use by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
The guard used on this appliance conforms to BS1495: 1991 and satisfies the heating
appliance fireguards and safety regulations 1991.
The guard is to prevent the risk of fire or injury from burns and should not be permanently
removed as the appliance would then not give full protection for the young and infirm.
Some parts of this product can become very hot and cause burns. Particular attention has to
be given where children and vulnerable people are present.
Warning: this appliance must be earthed.
The wires in the main lead to this appliance are
coloured in accordance with the following code:
BLUE Neutral
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured
markings identifying the terminals in your plug,
proceed as follows:
The wire, which is coloured green and yellow,
must be connected to the terminal in the plug with
the letter E or by the earth symbol or coloured green or green and yellow.
The wire, which is coloured blue, must be connected to the terminal, which is marked with the
letter N or coloured black.
The wire, which is coloured brown, must be connected to the terminal, which is marked with
the letter L or coloured red.
200694 Issue 2
The stove will be supplied in two separate boxes. The first contains the cast iron stove body and
the second the Flame effect unit. Check that the specified components are included before you
start setting up your Stove.
Box 1
1 x Cast iron stove body
(with transit bar fitted)
1 x Set of Four Legs
Box 2
1 x Flame Effect Unit
1 x Decorative coal effect
1 x Instruction booklet.
Assembly Sequence:
1. Carefully remove all packaging and protective materials from the stove body. Remove and discard
the ‘transit bar’ from stove body. This item stops the sides of the stove body from moving in transit.
It has been positioned into the vertical channels where the Flame Effect Unit is to be slotted into
2. Remove the cast iron lid from the stove body and lay the stove body on its back.
3. Attach the four legs using the bolts/nuts provided. Please note these bolts/nuts will normally be
pre-fitted into the base of the stove. Stand the main stove body upright on its feet.
4. Carefully remove all packaging and protective materials from the flame effect unit.
5. Remove the thermostat control knob from the front of the flame effect unit (this will prevent it from
being scratched whilst the flame effect unit is inserted into the cast stove body).
6. Insert the flame effect unit into the stove body, the unit is lowered down carefully from the top of
the body with the sides located into the grooves on each side of the stove body. If the flame effect
will not slide down easily, you may need to slacken the bolts connecting the sides of the stove
body to the front and base. Take care not to trap the cable whilst lowering the flame effect
unit into the stove body.
7. Open the main door (and ash door on York Midi). On the Serrano the door simply pulls open using
the handle, for the York Midi you will need to turn the handle anti-clockwise until it comes free from
the locking thread.
8. Re-attach the thermostat control knob.
9. Remove the Perspex from the stove, the Perspex is held in place by four screws which will need to
be removed.
10. Remove both sides of the protective covering from the Perspex. If you find the paper side difficult
to remove please DO NOT soak in water, simply place the Perspex onto a warm radiator for 1015 minutes (this will allow the paper backing to be easily removed. You can now re-install the
Perspex into the stove and close the door(s).
Flame Effect Unit – Position within stove body
Side View
Top View
200694 Issue 2
Operating Your Stove
To access the controls on the York Midi you will need to open the small ash door (beneath the
main door). On the Serrano you simply pull the main door open using the handle. In both cases
you should be able to see the following controls:
Flame Effect
2 kW Heat
1 kW Heat
Thermostat Control
The thermostat can be used to control the heat output to maintain a constant room temperature
to suit user requirements. This will ensure that excessive heat is not produced unnecessarily.
Setting the temperature
The knob is marked with numbers to indicate the maximum and minimum temperature positions.
Start with setting 9 and when the room has reached a desired level turn the knob slowly to left
until the thermostat ‘clicks off’. The thermostat will then maintain the room at the selected level.
To increase the temperature, turn knob back to right to a higher setting.
Note: - It is possible that if the room temperature is higher than the thermostat setting it
will not come into operation and the heater will remain off until the temperature of the
room cools.
Flame Effect
This switch simply allows the flame effect (consisting of moving ribbons and illuminating bulbs) to
be switched on or off. It is perfectly possible to have the flame effect only (without heat).
1kW Heat
This is the first heat setting, which enables 1kW heat output (50% of the total heat output
available). O is off and I is on.
2kW Heat
This is the second heat setting which enables the full 2kW heat output (100% of the total heat
output available). O is off and I is on.
Please note the flame effect must be on in order to get heat from the unit.
Safety thermal cut-out
The appliance is fitted with an Electronic Safety Control (E.S.). This is a safety device, which
switches off the fire if, for any reason, the appliance overheats. The E.S. Control can only be reset after the appliance has cooled down, in order to re-set the E.S. Control proceed as follows:
Switch off the appliance and leave for approximately 5-10 minutes.
Switch on appliance and the E.S. Control will re-set.
Ensure that the appliance is functioning correctly. If the E.S. Control operates again, it
is advisable to have the appliance checked out by a competent Electrician.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut out, this
appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by the utility.
200694 Issue 2
Warning: Before undertaking any maintenance or cleaning disconnect your appliance
from main supply. Only competent persons should service / repair these appliances.
Changing Bulbs
Open the main stove door (Serrano pulls open, York Midi opens after removing the handle by
rotating it anti-clockwise). Remove the decorative coal effect by gently lifting it up and then
rotating it at an angle to allow it to pass through the door opening. Unscrew and replace the
damaged bulb(s) holding the body of the lamp holder if necessary to prevent rotation. replace the
fuel bed by gently sliding the fuel effect back into the recess. The Bulbs required are 11W E14
SES Mini Spiral available through all good DIY and electrical stockists.
The area around the fire should be kept free of any materials such as lint or house dust (i.e.
Animal hair/ carpet fibres) that could be drawn into the internal workings of the appliance and
hence affect the performance. We recommend that you clean around the fan grille housing at
regular intervals. This can be done using standard vacuum cleaner and suitable attachment.
To prevent scratching of the front screen, we recommend only using a slightly damp dish cloth to
clean the screen.
Cast Iron Stove Body
A soft brush is normally sufficient to remove everyday dust and general debris from the cast
surfaces of the stove. DO NOT use any kind of chemical or abrasive cleaning products on your
stove as this will damage the paint finish.
Electric Supply Cable
Should the electric supply cable get damaged in any way, you will need to have it replaced by a
qualified electrician.
200694 Issue 2
It is highly unlikely you should have a fault with your heater, but should there appear to be a
problem, please refer to the following checklist of our most frequent questions from customers. If
these do not answer your query please contact your retailer, or call us.
No light or flame effect
Please check – does the heater still work? If YES – it will almost certainly need a new bulb or set
of bulbs (See maintenance section)
If NO – has the heater cut-out operated? To protect against overheating please refer to the
safety thermal cut-out information in the “Operating Your Stove” section. If the unit is still not
working, first change the 13amp fuse in the plug with one which you know works. Secondly,
check the wall socket by plugging a table lamp that you know works on another socket. If this
does not work get an electrician to check the socket.
200694 Issue 2
Please note your point of contact with regards to any warranty claims is the retailer from
whom you purchased the appliance.
Broseley Fires Ltd. (the ‘Company’) provides a Twelve month guarantee in respect to electric stoves
(the ‘Product’) ranges.
1. The Twelve month Guarantee applies to:
a. All products in the ranges manufactured by the ‘Company’ (but subject to the exceptions
below): where
b. The product has been purchased and installed within the UK and in respect of
c. The initial installation: and in favour of
d. The original purchaser
2. Proof of Purchase must be retained by the Purchaser
3. The Twelve month Guarantee does not apply to:
a. Damage or inferior workmanship practices whilst the ‘Product’ is being installed
b. Damage caused by mis-use of the ‘Product’ or where normal standards of care and use
have not been complied with.
c. Damage through a malfunction or an inadequately installed electric fire.
d. Damage or defects due to mis-use, accident or unauthorised alterations.
4. During the year after the ‘Product’ has been supplied, the Guarantee covers the make good
(whether by repair or replacement at the Company’s option) of defects arising from defective
manufacture of materials of ‘Product’ covered in Para 1 all at no cost to the purchaser on the
a. The Product has been installed as Be Modern recommendations
b. The Purchaser uninstalls the Product and makes it available for collection by Be Modern.
This Guarantee does not affect your statutory rights
On requiring service the purchaser should contact the retailer who supplied your product who will
assist and advise you as necessary.
This fire complies with the European Safety Standards (LVD) EN60335-2-30 and the
European Electro Magnetic Compatibility (EMC) En55015, EN60555-2 and EN60555-3
which covers the essential requirements of the EEC Directives and 89/336
Waste electrical products should not be disposed of with household waste. Please recycle where
facilities exist. Check with your local authority or retailer for recycling advice.
Broseley Fires Ltd.
Knights Way, Battlefield Enterprise Park,
Shrewsbury SY1 3AB
Tel: 01743 461444 Fax: 01743 461446