Quick Installation Guide TEG-S50g 3.01 Table of Contents English 1. Before You Start 2. Hardware Installation 3. LEDs 1 1 3 4 Technical Specifications Troubleshooting 5 6 Version 09.28.2010 1. Before You Start Package Contents TEG-S50g ? ? Multi-Language Quick Installation Guide ? Power Adapter (5V DC, 1A) System Requirements ? A computer with a network adapter installed ? Cat-5e or Cat-6 Network Cable The surface must support at least 1.5 Kg for the Switch ? The power outlet should be within 1.82 meters (6 feet) of the Switch ? Visually inspect the DC power jack to make sure that it is securely connected to ? the power adapter Make sure that there is proper heat dissipation from and adequate ventilation ? around the Switch Do not place heavy objects on the Switch ? 1 Application 1 Delivers less power to unused ports less power on on on on 2 Delivers less power when devices are off off less power 3 Delivers less power with shorter cable lengths GREENnet Switch 20m 60m 100m Full Power Regular Switch 20m *Max power savings compared with standard TRENDnet switches. 2 60m 100m 2. Hardware Installation 1. Connect the Power Adapter to the TEG-S50g and then to a power outlet. 2. Connect a CAT-5e or CAT-6 RJ-45 network cable from the computer to an available Ethernet port of the TEG-S50g. 3 3. LEDs Power Green: Power is on Not Illuminated: Power is off Link/ACT Green(Solid): Link to another device. Green(Blinking): Activity is occurring from the link Not Illuminated: Nothing is detected on the port. Speed Green: Connection for the port is 2000Mbps (Full) Not Illuminated: Connection to the port is 10/20Mbps (Half/Full), 100/200Mbps (Half/Full) or nothing is detected on the port. 4 Technical Specifications Hardware Standards IEEE 802.3 10Base-T IEEE 802.3u 100Base-TX IEEE 802.3ab 1000Base-T IEEE 802.3x Flow Control IEEE 802.3 az (draft 2.0) Network Media Ethernet: Cat. 3, 4, 5, up to 100m Fast Ethernet: Cat. 5, up to 100m Gigabit Ethernet: Cat. 5, 5e, 6, up to 100m Data Rate Ethernet: 10Mbps/20Mbps (half/full-duplex) Fast Ethernet: 100Mbps/200Mbps (half/full-duplex) Gigabit Ethernet: 2000Mbps (full-duplex) Protocol/Topology CSMA/CD, Star Power Consumption 3 Watts (max) Switch Fabric 10Gbps forwarding capacity Interface 5 x 10/100/1000Mbps Auto-MDIX RJ-45 ports Data RAM Buffer 128KBytes Filtering Table 8K entries Jumbo Frame Support 9216Bytes Diagnostic LEDs Power, Link/ACT, 100Mbps/1000Mbps Power Adapter 5V DC, 1A external power adapter Dimension 116 x 25 x 70mm (4.57 x 0.98 x 2.76 in.) Weight 225 g (7.8 oz) Temperature Operating: 0° ~ 40° C (32° ~ 104° F) Storage: -10° ~ 70° C (14° ~ 158° F) Humidity Max. 90% (non-condensing) Certifications FCC, CE * Max power savings compared with standard TRENDnet switches. 5 Troubleshooting 1. After connecting the Switch to a power outlet, the LEDs do not turn on. Check the connection of the external power adapter to the TEG-S50g and the power outlet. Also check that the power outlet is receiving power. 2. When I connect a computer to one of the ports on the Switch, the Power and the Link/ACT LED is lit, but I am not getting Gigabit speeds. 1. Check the LEDs. If the Speed LED is off, the computer's connection speed is 10Mbps or 100Mbps. 2. Check the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet Cables. Some CAT-5 cables are not rated to run in Gigabit. 3. Make sure that you have a Gigabit Ethernet adapter installed on your computer. 3. After I connect my PCs to the Switch, I am unable to share files. 1. Check the LEDs on the Switch. Make sure the Link/ACT LED is on. 2. Check the network cable. The minimum length of the cable is 1.5 meters and the maximum length of the cable is 100 meters. 3. Disable any software firewall program. 4. Verify that you have file sharing enabled. Please contact your Operating System support for more information. 4. After I connect my PCs to the Switch, I can only get onto the Internet from one computer. The Switch was not designed to share Internet between multiple computers. You need to get an Internet router such as the TW100-S4W1CA. 5. Where is the uplink port located on the Switch? Since all the ports on the Switch are Auto-MDIX, any of the ports can be used as an uplink port. If you still encounter problems or have any questions regarding the TEG-S50g please contact Trendnet's Technical Support Department. 6 Limited Warranty TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. TEG-S50g - 3 Years Limited Warranty AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit's warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies. TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty. There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees. 7 WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET'S PRODUCTS. TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Governing Law: This Limited Warranty shall be governed by the laws of the state of California. Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please go to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for specific terms of each license. PWP05202009v2 8 Copyright ©2010. All Rights Reserved. TRENDnet.
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