E&J | GF0600059REVB06 | Owner`s manual | E&J GF0600059REVB06 Owner`s manual

METRO® POWER III
POWER WHEELCHAIR
Owner’s manual
GF0600059RevB06
©GF Health Products, Inc.
November 2006
IMPORTANT: Read this manual before operating
your Metro Power III Power Wheelchair.
Save this manual for later use.
Contents
I Introduction..........................................................................................................3
II Safety Precautions............................................................................................4
III Handling Tips........................................................................................................9
IV Getting Started.................................................................................................12
V Operating Instructions..................................................................................15
VI Adjustments.......................................................................................................16
VII Batteries.............................................................................................................21
VIII Maintenance.....................................................................................................29
IX Troubleshooting..............................................................................................34
X Transporting the Metro Power III.............................................................39
XI Limited Warranty..............................................................................................40
XII Index.......................................................................................................................42
GF Health Products, Inc. is not responsible for
typographical errors.
Packaging, warranties, specifications and products are
subject to change without notice.
GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
I Introduction
Important safety, operating, and maintenance instructions that warrant your attention are included
in this owner’s manual. Read the entire manual carefully before operating your new wheelchair, and
refer to it as often as necessary to help maintain good performance standards.
Consult your healthcare professional and qualified Graham-Field dealer for assistance in developing
and learning safe and effective techniques to perform your daily activities according to your individual physical abilities and needs, and to make certain that your wheelchair is properly prescribed and
adjusted for your use.
The safety precautions in this manual are general warnings intended to be used only as basic guidelines. You may find it necessary to develop your own methods for safely solving frequently encountered challenges. Again, consult your professional medical advisors for their recommendations about
safety methods, and never hesitate to ask for their assistance.
Your wheelchair should receive frequent, regularly scheduled maintenance, including an inspection
of the mechanical parts, to ensure proper operation. Some suggested inspection procedures, troubleshooting procedures, and adjustment procedures are included in this manual. When it comes to
service and repair, remember that your Graham-Field dealer knows your wheelchair best.
All information and specifications in this manual are current at the time of printing. However, because it is Graham-Field policy to continually improve the quality and reliability of all our products,
we reserve the right to make changes at any time without notice.
Thank you for choosing an Everest & Jennings product. We at Graham-Field wish to assure you of
our continuing commitment to provide innovation and quality in our product. The Metro Power III
is a light duty power wheelchair with programmability features that adjust driving control parameters
to best suit the user’s current driving requirements and adapt to the user's evolving needs over time.
It is suitable for frequent users who require a power wheelchair fitted to their specific anatomy and
best suited for indoor and limited outdoor use. Its ease of disassembly allows for easy transportation.
The Metro Power III’s maximum weight capacity is 300 lb. (136 kg).
The person performing adjustments on the Metro Power III has the responsibility of making certain that the user can safely operate the wheelchair with the adjustments selected. This person must
evaluate the user’s ability, weight, physical condition, the environment in which the wheelchair will
be used, and the terrain over which the wheelchair will travel. Graham-Field recommends the use of
anti-tippers at all times.
Please note the following special statements, used throughout this manual, and their significance:
Note: Special information set off from the text.
s
Caution: Damage to equipment is possible
Warning: Personal injury could occur.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006
II Safety Precautions
IMPORTANT: BEFORE USING YOUR Metro Power III, PLEASE READ AND UNDERSTAND THE
FOLLOWING SAFETY PRECAUTIONS.
Maintenance
Protect your Metro Power III by having it serviced regularly. Whenever any part of your wheelchair
is not functioning properly, a hazardous situation could result. Only excellent condition is acceptable
where safety is concerned.
Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb
performance. Many phases of maintenance are best performed by a qualified Graham-Field dealer.
We recommend the use of only Graham-Field replacement parts.
Warnings
Warning: The wheelchair user must be capable of driving a power wheelchair safely.
Warning: Do not operate this wheelchair on streets or roadways.
Warning: Do not operate this wheelchair on hilly or rough terrain, sand, wet or icy
surfaces, or surfaces with impaired traction.
Warning: Do not attempt inclines without anti-tippers installed. Do not attempt any
incline or decline greater than six degrees (10% grade, or one foot of rise or fall per
ten feet of ramp length). Wet or icy surfaces, or surfaces with impaired traction,
may cause loss of control.
Warning: During descent, the lowest part of the footplate extensions should be no
closer to the ground than 2 1/2 inches, to permit proper clearance at the bottom of
the incline.
Warning: Do not turn wheelchair while going downhill.
Warning: This wheelchair does not offer seating or occupant restraint equivalent to
the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the
vehicle manufacturer.
Warning: Do not tie down or attach anything to the wheels. This could cause tipping
and possibly result in injury or damage to the wheelchair.
Warning: When using a wheelchair lift, engage the rear wheel levers and turn the
wheelchair power switch OFF.
GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Warning: Do not enter or exit the wheelchair without first turning the wheelchair
power switch OFF, and ensuring that the drive engagement levers are engaged, to
prevent wheelchair movement.
Warning: Operate only with anti-tippers in place.
Warning: Disengaging the rear wheel levers will also disengage the electromechanical park brakes and allow the wheelchair to roll.
Warning: Do not lean over the top of the wheelchair back. This could cause the
wheelchair to tip.
Warning: Before leaning or reaching forward: To reduce the risk of tipping, sit back
in the seat and rotate casters fully toward front of wheelchair.
Warning: Do not stand or step on the footplates while transferring to or from your
wheelchair. This could cause the wheelchair to tip.
Warning: Ensure that no water, moisture, or other liquid enters the integral controller.
Warning: The integral controller programs should be adjusted only by a qualified
therapist or technician. This person must evaluate the user’s ability, weight, and
physical condition, the environment in which the wheelchair will be used, and the
terrain over which the wheelchair will travel. A wide range of adjustment and versatility is provided so that the requirements of many different abilities may be met,
and the person setting the driving characteristics has the responsibility of making
certain that the user can safely operate the wheelchair at the speed and rates selected.
Warning: When adjusting with the programmer, start with a slow (low number) standard program or factory setting. Increase only if the user has the ability to control
the wheelchair safely.
Warning: When adjusting with the programmer, use caution when changing the individual parameters to a setting different than that provided by the factory setting.
Warning: When adjusting with the programmer, do not set reverse speed faster than
forward speed.
Warning: Ensure that wheelchair power is off before connecting or disconnecting
the programmer.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006
Warning: Do not switch programmer into PROGRAM mode while wheelchair is moving.
Warning: Do not disconnect the wheelchair batteries while the programmer is connected to the integral controller.
Warning: Do not use any adaptive control devices other than those provided or recommended by Graham-Field.
Warning: Do not connect accessories to the batteries; it will decrease driving range
and shorten battery life. Do not connect ANYTHING to only one battery; this will
cause premature battery failure.
Warning: Never connect a respirator or other life-support device to the wheelchair
batteries, since it will shorten the battery operating time. This could cause an unanticipated failure of both the wheelchair and the life-support equipment.
Warning: Unauthorized modification could create a hazardous condition, which could
result in serious injury.
Warning: The use of non-Graham-Field replacement parts could create a hazardous
condition, which could result in serious injury.
Warning: Standard weight capacity for the Metro Power III wheelchair is 300 lb.
(136 kg).
Warning: Do not tow any loads or “piggyback” passengers or heavy packages.
Warning: Keep all cables away from the moving parts of the wheelchair.
Warning: As a safety feature, this wheelchair is equipped with fail-safe electromechanical park brakes. Any interruption in the power supply will cause these brakes
to immediately engage and stop the wheelchair. If the occupant is not properly
positioned, an unanticipated stop could pitch the occupant forward and out of the
wheelchair. Review the owner’s manual and consult with your dealer regarding
proper positioning and use of this wheelchair.
Warning: Graham-Field specifically disclaims responsibility for any bodily injury or
property damage which may occur during any use which does not comply with federal, state or local laws or ordinances.
GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Electromagnetic interference (EMI) from radio wave sources
It is very important that you read this information regarding the possible effects of electromagnetic
interference on your Everest & Jennings Metro Power III power wheelchair.
Powered wheelchairs may be susceptible to electromagnetic interference (EMI), which is interfering
electromagnetic (EM) energy emitted from sources such as radio stations, TV stations, amateur radio
(HAM) transmitters, two-way radios, and cellular telephones. The interference (from radio wave
sources) can cause the powered wheelchair to release its brakes, move by itself, or move in unintended directions. It can also permanently damage the powered wheelchair’s control system. The intensity
of the interfering EM energy can be measured in volts per meter (V/m). Each powered wheelchair
can resist EMI up to a certain intensity. This is called its “immunity level”. The higher the immunity
level, the greater the protection. At this time, current technology is capable of achieving at least a 20
V/m immunity level, which would provide useful protection from the more common sources of radiated EMI.
This powered wheelchair model has an immunity level of 20 V/m when tested with Integral Controller Part Number 90762330.
Be aware that using different components, adding accessories, or modifying the powered wheelchair
may change the immunity level.
There are a number of sources of relatively intense electromagnetic fields in the everyday environment. Some of these sources are obvious and easy to avoid. Others are not apparent and exposure
is unavoidable. However, we believe that by following the warnings that follow, your risk to EMI
exposure will be minimized.
The sources of radiated EMI can be broadly classified into three types:
1) Hand-held portable transceivers (transmitters-receivers) with the antenna mounted directly on
the transmitting unit. Examples include: citizens band (CB) radios, “walkie talkies”, security, fire,
and police transceivers, cellular telephones, and other personal communication devices.
Note: Some cellular telephones and similar devices transmit signals while they are on, even when not
being used;
2) Medium-range mobile transceivers, such as those used in police cars, fire trucks, ambulances, and
taxis. These usually have the antenna mounted on the outside of the vehicle; and
3) Long-range transmitters and transceivers, such as commercial broadcast transmitters (radio and
TV broadcast antenna towers) and amateur (HAM) radios.
Note: Other types of hand-held devices, such as cordless telephones, laptop computers, AM/FM radios,
TV sets, CD players, and cassette players, and small appliances, such as electric shavers and
hair dryers, so far as we know, are not likely to cause EMI problems with your powered wheelchair.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006
Powered Wheelchair Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna
(source), the EM fields from hand-held radio wave sources (transceivers) are of special concern. It
is possible to unintentionally bring high levels of EM energy very close to the powered wheelchair’s
control system while using these devices. This can affect powered wheelchair movement and braking. Therefore, the warnings that follow are recommended to prevent possible interference with the
control system of the powered wheelchair.
EMI Warnings
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur radio
(HAM) transmitters, two-way radios, and cellular telephones can affect powered wheelchairs. Following the warnings listed below should reduce the chance of unintended brake release or powered
wheelchair movement which could result in serious injury.
Warning: Do not operate hand-held transceivers (transmitters-receivers), such as
citizens band (CB) radios, or turn on personal communication devices, such as cellular telephones, while the powered wheelchair is turned on.
Warning: Be aware of nearby transmitters, such as radio or TV stations, and try to
avoid coming close to them.
Warning: If unintended movement or brake release occurs, turn the powered wheelchair off as soon as it is safe.
Warning: Be aware that adding accessories or components, or modifying the powered wheelchair, may make it more susceptible to EMI (Note: There is no easy way
to evaluate their effect on the overall immunity of the powered wheelchair).
Warning: Report all incidence of unintended movement or brake release to GrahamField, and note whether there is a source of EMI nearby.
Important Information
1) 20 volts per meter (V/m) is a generally achievable and useful immunity level against EMI (as of
May 1994) (the higher the level, the greater the protection);
2) The immunity level of this powered wheelchair model is listed on page 7.
Be aware that using different components, adding accessories, or modifying the powered wheelchair
may change the immunity level.
GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
III Handling Tips
The Everest & Jennings Metro Power III been designed and engineered to perform as a stable
and well balanced unit when used for its intended purpose. However, it is possible to tip the
Metro Power III over if it is used improperly. We urge you to learn the characteristics of your wheelchair. It is most important to learn safe methods to perform the daily activities basic to your lifestyle. Consult your medical professionals for assistance in developing the skills and proper techniques
to perform all activities safely.
BALANCE
Proper balance is the key to maintaining the stability of your wheelchair. Reaching, bending, and
transferring to or from a wheelchair will change the weight distribution and center of gravity of you
and your wheelchair. When performing such activities, do so as instructed in the following paragraphs to avoid tipping the wheelchair.
TRANSFER ACTIVITIES
Warning: Always ensure that wheelchair is on a stable, level surface, engage the
drive engagement levers, and turn the wheelchair power switch OFF before transfer.
Warning: Do not step on the footplates; this could cause the wheelchair to tip. Fold
them up, and either detach them, or swing them aside. There is a critical moment
when there is little or no seat platform beneath you. Take every precaution to reduce this unsupported distance before you attempt transfer.
Transferring to or from a wheelchair is a very difficult maneuver. Exercise extreme care when transferring without the aid of either an attendant or a patient lift. Consult your physician, nurse, or
physical therapist for assistance in developing your individual technique. Make sure that the wheelchair is stabilized, and will not move or slide during the transfer. Take extra precaution to prevent
tipping. Use good body mechanics to prevent personal injury.
REACHING / BENDING
Warning: Always turn the casters frontward to provide stability while reaching. If in
doubt, ask for assistance or use a device that will extend your reach without requiring you to shift your weight.
Although it is not recommended, you may find it occasionally necessary to lean or reach from your
wheelchair. Consult with your healthcare professional for assistance in developing your personal safe
reaching or moving techniques suited to your ability and restrictions.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006
Reaching / bending forward or sideward
Warning: Do not attempt to reach objects if you are required to move forward in
the seat. Do not attempt to retrieve objects from the floor if you must reach down
between your knees. Do not shift your weight in the direction that you are reaching
and/or bending; this could cause the wheelchair to tip.
1. Maneuver the wheelchair as close as possible to the object you wish to reach.
2. Rotate both casters fully forward. If otherwise, go forward and then back the wheelchair toward
the object to swing the casters fully forward.
3. Ensure that the casters are rotated fully forward before reaching. If not, repeat step 1.
Reaching / bending backward
Warning: Do not lean over the back upholstery; this could cause the wheelchair to
tip.
1. Maneuver the wheelchair as close as possible to the object. The rear wheels will limit how close
you can get.
2. Rotate both casters fully forward. If otherwise, go forward and then back the wheelchair toward
the object to swing the casters fully forward.
3. Reach only as far as your arm will extend without changing your sitting position. If in doubt,
reposition the wheelchair or ask for assistance.
Ramps and Inclines
Warning: During descent, the lowest part of the footplate extensions should be no
closer to the ground than 2 1/2 inches, to permit proper clearance.
Warning: Do not attempt inclines without anti-tippers installed. Do not attempt any
incline or decline of more than 6 degrees (10% grade, or one foot of rise or fall per
ten feet of ramp length).
Warning: If equipped with wheel locks—do not use the locks to slow your descent.
Attempting to use wheel locks is likely to result in accidental locking that could
cause the wheelchair to stop abruptly, suddenly pitch forward, or tip sideways.
Warning: Avoid changing direction while descending a ramp or incline, as this could
cause instability.
Most people are capable of negotiating short inclines without assistance, depending upon upper
body strength, endurance, and the degree of incline. Know your own capabilities and limitations in
terms of strength and endurance before attempting to negotiate an incline or decline. Practice with
an attendant or healthcare professional first before attempting any inclines, declines curbs or ramps.
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Metro Power III Owner’s Manual
Always inspect the ramp for hazards such as holes, slippery or uneven surfaces, etc. before starting up
or down. If you can not see the entire ramp, ask someone to inspect it for you.
Ascent
Lean the upper part of your body slightly forward as you ascend the incline. If it becomes necessary
to stop on the incline, avoid any sudden forward movement as you resume climbing; this could cause
tipping.
Descent
Always face forward when going down a ramp, but DO NOT lean forward; this could cause the
wheelchair to tip. If possible, lean slightly backward to increase stability.
It is critical to keep the wheelchair under control at all times. Descent should be made slowly and
steadily, allowing the wheelchair’s control system to maintain a safe speed. Upon stopping, electromechanical park brakes will engage to prevent the wheelchair from rolling.
CURBS AND STEPS
Curbs, steps and stairways are dangerous obstacles that confront the wheelchair user. When you
encounter curbs, try to find a way around, or use the ramps now available in most locations. If you
encounter steps and there is no ramp available, try to avoid the steps by utilizing the disabled designated elevators now required in most locations.
Warning: Never attempt to negotiate curbs, steps, stairs or escalators in your
Metro Power III.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 11
IV Getting Started
The Metro Power III is designed to provide the highest degree of independence and mobility. The
tested range of the Metro Power III is approximately 16 miles on a hard level surface (tested with a
250 lb. user and fully charged U1 size batteries). Actual range will vary according to your weight, the
amount of start/stop driving, ambient temperature, and the terrain on which you travel with your
wheelchair. As you become more acquainted with your wheelchair, its range and performance capabilities will become more apparent.
The Metro Power III is illustrated below. Main features are identified.
Back Upholstery
Push handle/handgrip
Arm
Joystick
Integral Controller
Seat Cushion
Seat Upholstery
Wheel
Lock
Front rigging
(footrest)
Leg Strap
Rear
Wheel
Motor
Battery Box &
Battery Tray
12 GF0600059RevB06, November 2006
Footplate
Caster
Crossbrace
(Serial Number
Label)
Metro Power III Owner’s Manual
Power Drive System
The Metro Power III power drive system consists of two independent rear drive wheels, an integral
controller, independent, direct drive right and left motors, and two twelve volt batteries (not supplied by Graham-Field) that provide power.
Integral controller
battery box connector
W
R
E
motor connector
O
P
The VSI Integral Controller contains
the joystick, battery charger receptacle
(also used for the optional programmer), motor and battery cables, and
the mounting holes for the extension
bracket, as well as those features found
on the control panel: The ON/OFF
switch, battery gauge, maximum speed/
profile indicator, horn button, speed/
profile decrease button, and speed/profile increase button. Their descriptions
follow.
joystick
control panel
mounting holes
battery charger/
programmer
receptacle
VSI integral controller *
* VSI is a trademark of
PG Drives Technology, Inc.
Joystick
The JOYSTICK controls the speed and direction of wheelchair travel. The further you push the joystick from the rest position the faster your wheelchair will move. When the joystick is returned to the
neutral (center) position or released, the control system will bring the wheelchair to a smooth stop.
Upon stopping, electromechanical park brakes will engage to prevent the wheelchair from rolling.
Moving the joystick forward (away from the user) causes the wheelchair to move forward. Moving
the joystick back (toward the user) causes the wheelchair to travel in reverse. When the joystick is
moved right to 3 o’clock position, the wheelchair will turn to the right; when the joystick is moved
left to 9 o’clock position, the wheelchair will turn to the left.
Battery charger receptacle (and optional programmer receptacle)
The receptacle for the battery charger / optional programmer is located on the underside of the controller as specified in picture above. Use only the battery charger supplied with the wheelchair.
s
Caution: Use only the battery charger supplied with your wheelchair. Use of another battery
charger could damage the Controller and the battery charger.
Motor and battery cables
The cables that connect to the left and right motors are labeled. The battery cable is either labeled or
color-coded to match the appropriate battery box connector.
Mounting holes
The holes that mount the controller to the controller extension bracket are on the underside of the
controller as specified in picture above.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 13
Control panel features, VSI integral controller
The VSI control panel is shown at
right. A description of each feature
follows.
ON/OFF switch
The ON/OFF switch turns wheelchair power on and off. When
wheelchair power is on, the battery
gauge illuminates.
max speed /
profile indicator
battery gauge
horn button
ON/OFF switch
speed / profile
decrease button
speed / profile
increase button
control panel
Battery gauge
VSI integral controller
The three-color (green, yellow and
red) battery gauge illuminates when
controller power is on. The battery
gauge shows the charge level of the batteries. As the batteries discharge, the lights go off from green
to red, similarly to an automobile’s gas gauge (all lights on = full). When the batteries are nearly
discharged, only the red lights will illuminate. When the red lights flash slowly, charge batteries
immediately. When you turn the controller on, the battery gauge shows an estimate of the remaining battery charge. The battery gauge gives you a more accurate reading about a minute after you
start driving the wheelchair. The battery gauge also provides a diagnostics display when wheelchair
electrical system problems occur. See TROUBLESHOOTING for a description of the battery gauge
diagnostics.
Maximum speed / profile indicator
This is a 5-segment display which indicates the maximum speed setting or which drive profile is
selected (if drive profiles have been programmed).
Horn button
This button operates the wheelchair’s horn.
Speed / profile decrease button
This button decreases the maximum speed setting (or selects a lower drive profile, if drive profiles
have been programmed).
Speed / profile increase button
This button increases the maximum speed setting (or selects a higher drive profile, if drive profiles
have been programmed).
Motors
The motors operate in both the forward and reverse direction. Motor speed and direction are controlled by the joystick. The joystick commands are interpreted and applied to the motors by the
circuits of the integral controller.
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Metro Power III Owner’s Manual
V Operating Instructions
Read and understand all Safety Precautions before operating your wheelchair.
1. Charge the batteries fully before use. For installation and charging information, refer to Part VII,
BATTERIES.
drive engagement
levers outward
rear wheels
disengaged
drive engagement
levers inward
rear wheels
engaged
engage rear wheels
(rear of wheelchair shown)
2. Engage the rear wheels by turning the drive engagement levers (on the tops of the motors at rear
of wheelchair) inward, toward the battery boxes; see picture above.
3. With the joystick in neutral, turn wheelchair power on (press the ON/OFF switch). The battery
gauge will blink and then turn on after a second.
4. Select a low speed. Move the joystick gently in the direction in which you wish to travel.
6. To stop the wheelchair, release the joystick to the neutral (center) position. The control system
will bring the wheelchair to a smooth stop. Upon stopping, electromechanical park brakes will
engage to prevent the wheelchair from rolling.
7. Attempting to overcome a stall condition may trip one of the circuit breakers, located in each
of the battery box lids. In the event of an overload, the circuit breaker will pop out. To reset the
circuit breaker, push the button in.
8. Keep all cables away from the moving parts of the wheelchair.
Warning: In the event of the wheelchair moving in an unexpected way, release the
joystick. This action will stop the wheelchair. Do not use the integral controller’s
ON/OFF switch to stop the wheelchair, except in case of emergency, or you may
shorten the life of the wheelchair drive components.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 15
VI Adjustments
The Metro Power III offers several adjustments to enhance driving ease and comfort. Adjustments
should be performed with wheelchair power off and the wheelchair unoccupied. Ensure that all
components are in excellent condition before adjusting (Part VIII, MAINTENANCE, offers suggestions for maintaining your wheelchair in excellent condition). These adjustments are recommended
methods; after performing a few, you may develop your own.
Specific tools needed to perform each adjustment are identified in adjustment sections. A complete
list of tools needed to perform all adjustments in Part VI follows:
7/32"
hex key, 3/16" hex key
Arms
Flip arm back
The Metro Power III arm can be removed from the front socket
and rotated around the back socket. To flip the arm back:
1. Press arm release at front socket and pull arm up until locking
button is free (see picture at right).
2. Rotate arm backward around pivot. If integral controller is attached to arm, take care that it is not allowed to drop.
pivot
release
3. Replace arm assembly: rotate arm frontward around pivot.
Lower arm straight down into front socket and push to lock.
Ensure that locking button is locked into place.
locking button
flip arm back
Warning: Ensure that arm is rotated back down to front
and locked in place in front arm socket before operating wheelchair.
Adjust integral controller extension position­—backward & forward
The integral controller extension can be moved backward and forward along arm. The extension has
a stop at both front and back limits to keep it from adjusting too far backward or forward.
1. Release the clamp.
arm
2. Slide extension to preferred position.
3. Resecure the clamp.
Warning: Ensure that extension is
securely mounted before operating
wheelchair.
extension
integral
controller
clamp
bracket
clamp
release
adjust extension position
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Metro Power III Owner’s Manual
Footrest—detachable, swingaway
Warning: The lowest part of the footplate extensions should be no closer to the
ground than 2 1/2 inches (5.5 cm), to permit proper clearance.
Warning: Do not stand on the footplates; this could cause the wheelchair to tip.
Remove footrest
1. To release lock, pull swingaway release lever forward, toward
front of wheelchair. Footrest will swing outward.
hinge
plate
2. To detach, lift footrest straight up.
Attach footrest
1. Set footrest on wheelchair (so that footrest hinge plates engage
wheelchair hinge pins).
swingaway
release lever
2. Swing footrest inward.
3. Ensure that footrest is locked in place and that swingaway
release lever is locked in a rearward position, toward back of
wheelchair.
footrest (left shown)
detachable, swingaway
Adjust footrest length
7/32"
hex key
To adjust footrest length, you will loosen the clamp that
holds the footplate extension inside the footrest hanger.
1. Loosen footrest clamp: use a 7/32" hex key to loosen
clamp enough so that footplate extension tube slides
inside footrest hanger tube.
2. Reposition footplate extension in desired position.
3. Tighten footrest clamp: use a 7/32" hex key to resecure
clamp.
footrest
hanger
tube
clamp
footplate
extension
tube
4. Follow steps 1-3 to adjust other footplate.
5. Ensure that both clamps are securely fastened and that
minimum ground clearance is 2 1/2 inches.
Metro Power III Owner’s Manual
adjust footplate
extension length
(left shown)
GF0600059RevB06, November 2006 17
Elevating legrest—detachable, swingaway
Warning: The lowest part of the footplate extensions should be no closer to the
ground than 2 1/2 inches (5.5 cm), to permit proper clearance.
Warning: Do not stand on the footplates; this could cause the wheelchair to tip.
Remove elevating legrest
1. To release lock, pull swingaway release
lever forward, toward front of wheelchair.
Legrest will swing outward.
hinge
plate
3. To detach, lift legrest straight up.
Attach elevating legrest
1. Set legrest on wheelchair (so that legrest
hinge plates engage wheelchair hinge
pins).
2. Swing legrest inward.
3. Ensure that legrest is locked in place and
that swingaway release lever is locked in a
rearward position, toward back of wheelchair.
swingaway
release lever
elevating legrest
(upper part only shown—
legrest may not appear
exactly as shown)
legrest
release lever
Adjust legrest elevation
Note: It is possible to raise elevating legrest
without unlocking legrest release. As
a safety feature, however, in order to
lower legrest, you must unlock legrest
release.
1. To release lock, pull legrest release lever
up toward back of wheelchair.
2. Raise legrest to desired position.
3. Lock legrest: Push legrest release lever
toward front of wheelchair.
elevating legrest,
left shown
(may not appear
exactly as shown)
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Metro Power III Owner’s Manual
Adjust elevating legrest footplate extension length
7/32"
hex key
To adjust footplate extension length, you will loosen the clamp that holds the footplate extension
inside the legrest hanger.
1. Loosen legrest hanger clamp: use a 7/32"
hex key to loosen clamp enough so that
footplate extension tube slides inside
legrest hanger tube.
clamp
2. Reposition footplate extension in desired
position.
legrest hanger
tube
footplate
extension
tube
3. Tighten legrest hanger clamp: use a 7/32"
hex key to resecure clamp.
4. Follow steps 1-3 to adjust other footplate.
5. Ensure that both clamps are securely
fastened and that minimum ground clearance is 2 1/2 inches.
adjust legrest
footplate extension
length (left shown)
Adjust elevating legrest pad
position up or down
The legrest pad has three possible positions, adjustable in one-inch increments.
To adjust:
legrest tube
pad/
hinge plate assembly
1. Rotate pad/hinge plate assembly on
legrest tube so that legrest tube stop
is in center of hinge plate slot.
legrest tube stop
2. Slide pad/hinge plate assembly up or
down legrest tube to desired position.
3. Rotate pad/hinge plate assembly on
legrest tube so that legrest tube stop
is aligned in desired position.
Metro Power III Owner’s Manual
hinge plate slot
leg panel
elevating legrest
(footplate extension
not shown)
GF0600059RevB06, November 2006 19
Adjust wheel locks
3/16"
hex key
Note: Check the tire pressure before adjusting the wheel locks—tires should be properly inflated before adjusting.
1. Place the wheel lock in the OFF (unlocked) position.
2. Loosen the wheel lock clamp: use 3/16"
hex key to loosen, but not remove the two
bolts that secure the wheel lock clamp to
the side frame. You should be able to slide
the clamp, but not pull it off the sideframe.
3. Place the wheel lock in the ON (locked)
position.
lever
bolt
clamp
lock
adjust wheel lock
4. Slide the lever assembly back until the
lock is touching the tire surface.
5. Place the wheel lock in the OFF (unlocked) position; move the clamp 1/4 inch closer to the tire.
6. Without moving the wheel lock assembly, tighten the mounting bracket bolts.
7. Repeat steps 1-6 for other wheel lock.
Warning: After adjustment and before using wheelchair, check both wheel locks to
ensure that the wheel locks will prevent the wheels from moving.
Warning: If a wheel lock becomes worn or damaged, replace it immediately.
20 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
VII Batteries
Batteries are of critical importance, require attention and maintenance, and will require periodic
replacement. As batteries age, their ability to hold a charge decreases. Old batteries discharge much
more quickly than new batteries under the same driving conditions. This results in a decrease in the
distance the wheelchair can travel before batteries need to be charged. This decrease is often misinterpreted as a problem with the wheelchair system, when in fact the batteries have simply reached the
end of their useful lives and should be replaced. Properly maintained batteries can be expected to last
approximately 9 to 18 months. The purpose of proper maintenance is to extend that life as much as
possible, and to minimize the incidence of unsatisfactory wheelchair performance.
Batteries are not supplied with your Metro Power III wheelchair. The Metro Power III uses two 12
volt deep cycle batteries, group size U1. For best performance, batteries with the highest possible
amp/hour rating should be used.
s
Caution: Use only deep cycle batteries on your wheelchair. Do not use automotive batteries.
Warning: Batteries generate sulfuric acid, which can burn eyes, skin, clothes, etc.
Use caution! Always wear safety glasses when working with batteries. If contact occurs, flush immediately with water and get medical attention.
Guidelines to extending battery life
• Give the batteries a full charge before using them for the first time.
• Limit use of new batteries for the first ten charge/discharge cycles—avoid deeply discharging the
batteries. New batteries are not capable of their rated output until they have been discharged a
number of times.
• Recharge batteries after every discharge. Discharging batteries deeply before recharging them will
shorten battery life. Leaving partially discharged batteries idle for several days is not recommended; charge them as soon as possible after discharging.
• Charge batteries fully each time before using. Allow the charger to finish its charge cycle once
started. This will help prevent deeply discharging the batteries. Unlike some rechargeable batteries, the batteries used on wheelchairs do not exhibit a significant “memory effect”—they will
recharge to their full capacity, even if only partially discharged before each charge.
• If you must store your wheelchair for a long period of time, charge the batteries weekly.
• Perform regular maintenance on the batteries. See maintenance schedule in Section VIII,
MAINTENANCE, for recommended regularity.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 21
Battery Charger
Battery Charger Features
115
SE
FU
The 4 amp switch-mode battery charger has the following features:
• Compatible with gel cell lead acid, sealed lead acid, and unsealed lead acid batteries.
• Can be left connected indefinitely after charging without harming the batteries.
• Compatible with 50/60 cycles. 115 or 220 VAC operation is adjustable by switch to either:
115 volts AC (range 90-130 VAC) or
230 volts AC (range 180-260 VAC).
• Charges deeply discharged batteries, starting voltage as low as 1/2 volt.
• UL and CSA approved.
• Conveniently small and light weight.
Battery Charger Interface
Battery charger back panel
ON/OFF switch
AC voltage switch
115
AC fuse compartment
line connector
AC connector
back
panel
22 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
ON/OFF switch
The ON/OFF switch turns battery charger power on and off.
AC voltage switch
The AC voltage switch changes the voltage between 115 volts and 230 volts. See Battery voltage
switch on wrong setting in TROUBLESHOOTING for directions on switching voltage.
AC fuse compartment
The AC fuse compartment houses the AC fuse and a spare. See Check / replace the AC fuse in
TROUBLESHOOTING for directions on changing the AC fuse.
Line connector
The line connector can be removed to access the AC fuse compartment.
AC connector
The AC connector plugs into the power outlet to charge the batteries.
Battery charger front panel
output
connector
SE
FU
red LED
charge indicator
(yellow & green) LED
front
panel
output fuse
Output connector
The output connector plugs into the wheelchair battery charger receptacle to charge the batteries.
Red LED
The red LED shows power on (battery charger plugged into power outlet and ON/OFF switch
turned on).
Charge indicator (yellow & green) LED
The charge indicator LED illuminates yellow when charging, and changes to green when the batteries are fully charged. The charge indicator LED may flicker between green and yellow before finally
turning green, especially when charging older batteries.
Output fuse
See Check / replace the output fuse in TROUBLESHOOTING for directions on changing the
output fuse.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 23
Battery Charger Safety
Warning: Do not use a household extension cord if the charger plug does not reach
the power outlet. Use of an improper extension cord could result in fire and electric
shock. If an extension cord must be used, use a three conductor No. 16 AWG (or
heavier) cord with ground, properly wired, in good electrical condition, and keep it
as short as possible.
Warning: Do not use cords that are damaged or defective. Use of a damaged or defective cord could result in fire or electric shock.
Warning: Locate all battery charger cords so that they will not be stepped on,
tripped over, or otherwise subjected to damage or stress.
Warning: To prevent electrical shock, do not touch uninsulated parts of the battery
charger output connector, battery connectors, or battery terminals. Ensure that all
electrical connectors are in good working condition. Do not use connectors that are
cracked, corroded, or do not make adequate electrical contact. Use of a damaged or
defective connector could result in fire or electric shock.
Warning: Ensure that area around battery charger and batteries is well ventilated
while batteries are being charged. Do not allow clothing, blankets, or other material
to cover battery charger. Do not place under a bed.
Warning: Keep sparks, flame, and smoking materials away from batteries at all
times. No smoking!
Warning: Battery chargers can ignite flammable materials and vapors. Do not use
near fuels, grain dust, solvents, thinners, or other flammables.
Warning: Batteries generate gases which can be explosive. To prevent arcing or
burning near batteries, do not disconnect battery charger output connector from
wheelchair battery charger receptacle when battery charger is operating. If charge
cycle must be interrupted, move the battery charger ON/OFF switch to OFF and
disconnect the battery charger AC connector from power outlet, then disconnect
battery charger output connector from wheelchair battery charger receptacle.
Warning: To avoid damage to any of the battery charger connectors and their cords,
disconnect by grasping the plug body and pulling it straight out of the outlet or
receptacle. DO NOT pull on the cord. DO NOT twist, rock or pull the connector sideways.
24 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Warning: Do not use battery chargers not supplied by Graham-Field. Battery chargers not supplied by Graham-Field could damage the controller and the battery
charger. Electrical arcing could result, which could cause severe personal injury,
explosion, and fire.
Charging the Batteries
Note: Before charging the batteries, read the rest of this manual, especially the Battery Charger sections.
Note: As a safety feature, the wheelchair is inoperable during charging.
1. Ensure that power to both wheelchair and battery charger is OFF.
2. Connect the battery charger output connector to the wheelchair battery charger receptacle.
3. North America: Plug the battery charger AC connector into a properly grounded, 115 volt, 60
cycle single phase power outlet. If you are not in North America, check that the battery charger
AC voltage switch is set on the appropriate voltage for your location.
4. Place the battery charger power switch in ON position. The battery charger’s power indicator
LED will illuminate red, the charge indicator LED will illuminate yellow, and the fan will begin
to run.
5. The charge indicator LED may appear to flicker or alternate between green and yellow when the
batteries are nearly finished charging, and the fan may go on and off. The charge-indicator LED
will change to non-flashing green when the batteries are fully charged.
Allow adequate time to bring the batteries up to a full charge­—the actual time required to
recharge the batteries will depend on discharge condition. The charger supplied with the wheelchair is automatic, and will not damage the batteries if left connected after batteries are fully
charged.
6. When batteries are fully charged, place battery charger power switch in the OFF position.
7. Remove battery charger cable connector from receptacle.
Note: If you have any problems charging the batteries, see Troubleshooting, battery charger in the TROUBLESHOOTING section. Identify the symptom and follow the steps in order. If you
are unable to resolve the problem, contact your Graham-Field dealer.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 25
Remove and Install Batteries
Warning: Batteries can supply a large amount of current. Take care not to connect
the terminals accidentally with anything metal; severe burns could result.
Warning: Always wear safety glasses and gloves while working on batteries.
Warning: Do not wear jewelry or watches while working on batteries.
Remove Batteries
Tools needed: Phillips screwdriver, 3/8” wrench
1. Switch wheelchair power OFF.
2. Remove strap that secures battery boxes to battery tray: loosen battery strap at back of rear battery box; pull up and forward.
3. Disconnect black connectors connecting integral controller and battery box.
4. Disconnect red connectors connecting the two battery boxes.
5. Remove battery boxes—from rear, lift up and over battery tray.
6. Loosen and remove battery box straps.
7. Carefully remove battery box lids.
8. Use a Phillips screwdriver and 3/8” wrench to remove nuts and screws that secure wire terminals
to battery terminals. Set aside for reassembly. Repeat for other battery.
9. Remove batteries from battery boxes.
26 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Install Batteries
Tools needed: Phillips screwdriver, 3/8” wrench
Refer to picture at right for battery box and connector orientation.
1. Place battery in battery box. Repeat for
other battery.
2. Connect wires in battery box lids: use a
3/8” wrench and provided hardware to
secure red wire’s ring terminal to positive
(+) battery terminal. Use a 3/8” wrench
to secure black wire’s ring terminal to
negative (-) battery terminal. Repeat for
other battery.
3. Ensure that all wires are connected as
specified. Ensure that all connections are
secure.
4. Coat battery posts and terminals with
petroleum jelly after all connections are
made to retard corrosion.
front of wheelchair
cable to
integral controller
battery cable
cable to
right motor
cable to
left motor
black
connectors
front battery box
5. Secure battery box lids on battery boxes.
front battery
6. Secure battery box straps.
7. Position battery boxes on wheelchair as
shown at right. From rear, lift up and
over battery support rails.
8. Secure the red connectors to connect the
battery boxes.
9. Secure the black connectors to connect
the battery box and integral controller.
10.Ensure that the circuit breaker in each
battery box lid is properly set by depressing its button.
11.Fasten strap that secures battery boxes to
battery tray.
12.Do not attempt to operate the wheelchair
unless batteries are installed as instructed.
13.Do not attempt to operate wheelchair
until batteries are fully charged.
Metro Power III Owner’s Manual
red
connectors
rear battery box
rear battery
Metro Power III
battery connections
GF0600059RevB06, November 2006 27
Battery maintenance
Warning: Batteries can supply a large amount of current. Do not wear jewelry or
watches when working on batteries. Take care not to connect the terminals accidentally with anything metal; severe burns could result.
Warning: Batteries contain sulfuric acid, which can burn eyes, skin, clothes, etc. Use
caution! Always wear gloves when working with batteries. If contact occurs, flush
immediately with water and get medical attention.
s
Caution: When cleaning batteries, do not let any baking soda solution enter the batteries; it
will damage the electrolyte.
s
Caution: Always keep unsealed batteries upright so that the electrolyte doesn’t leak.
Clean batteries
1. You will first need to remove the batteries; see Remove Batteries in previous REMOVE AND
INSTALL BATTERIES section—follow steps 1-9.
2. Clean outside of batteries, and inside and outside of battery boxes, with a solution of one tablespoon baking soda to ten ounces water.
3. Rinse with clear water. Allow to dry.
4. Ensure that batteries and connectors are clean and dry. Reinstall batteries; see Install Batteries in
previous REMOVE AND INSTALL BATTERIES section—follow steps 1-13.
Clean battery terminals
1. You will first need to remove the batteries; see Remove Batteries in previous REMOVE AND
INSTALL BATTERIES section—follow steps 1-8.
2. Clean all battery terminals and clamps with a wire brush (brushes for this purpose can be purchased at most automotive parts stores).
3. Reinstall batteries; see Install Batteries in previous REMOVE AND INSTALL BATTERIES
section—follow steps 2-13.
28 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
VIII Maintenance
We urge you to protect your power drive wheelchair investment by keeping your Metro Power III in
top condition. Periodic inspection, adjustment, and replacement of worn parts will provide years of
superb performance. When a component or part does not function properly, a potentially hazardous
condition can result. Only excellent condition is acceptable where safety is concerned.
Note: We recommend that you have a qualified Graham-Field dealer perform the 6 month maintenance checks, because some special tools are required. Because the dealer has years of experience
and training with power wheelchairs, the dealer may find and correct a problem that might
otherwise go undetected and eventually cause more serious problems.
Do-it-yourself Maintenance
You can do many of the scheduled maintenance tasks yourself, if you have mechanical ability and
a few basic tools. Refer to the maintenance schedule below for the recommended regularity of each
procedure. If any maintenance procedure is not clear to you, ask your Graham-Field dealer for assistance.
MAINTENANCE SCHEDULE
Procedure
Charge batteries
Check joystick
Check cables & connections
Check tire condition
Check integral controller & park brakes
Check wheel lock engagement
Clean/check upholstery
Clean batteries
Clean wheelchair
Check caster forks
Clean battery terminals
Inspect motor brushes
Check bearings
day
4
4
Perform at least every
week
month
3 months
6 months
4
4
4
4
4
4
4
4
4
4
4
Warning: Improper maintenance can cause operating problems and may affect your
warranty coverage.
Warning: The use of non-Graham-Field replacement parts could create a hazardous
condition, which could result in serious injury.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 29
List of Tools
The tools and cleaning supplies listed will assist in the procedures outlined in Part VIII.
Adjustable wrench
Phillips screwdriver
Blade screwdriver
Battery terminal cleaning tool
Mild soap or cleaning agent
Auto wax or equivalent
Cleaning rags
Charge batteries
Charge the batteries daily. See Part VII, BATTERIES, CHARGING THE BATTERIES.
Controller Maintenance
Warning: The integral controller contains no serviceable parts. Do not open the
cover. See TROUBLESHOOTING if you have a problem with the controller, and contact
your Graham-Field dealer if you have a problem you are unable to resolve.
General
Avoid knocking your integral controller, especially the joystick. When transporting your wheelchair,
ensure that the controller is well protected, especially the cables. To prolong the controller’s life, keep
exposure to extreme conditions to a minimum. Do not expose the controller to damp conditions
for prolonged periods. Always clean your controller if it becomes contaminated with food or drink.
Use a damp cloth and dish soap mixed with water. Be careful when cleaning the joystick. Do not use
abrasive or solvent based cleaning agents.
Perform the following daily and weekly control system checks as directed. If the control system fails
any of these checks, do not use the wheelchair; contact your Graham-Field dealer.
Control system daily check
Joystick
Turn controller ON/OFF switch off. Check that the joystick is not bent or damaged, and that it
returns to center when you push and release it. If there is a problem, do not continue with the safety
checks; contact your dealer.
Control system weekly check
Park brakes
This test should be carried out on a level floor with at least one meter (40 inches) of clear space
around the wheelchair.
1. Turn controller ON/OFF switch on.
2. Check that the battery gauge remains on, or flashes slowly, after one second.
30 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
3. Push the joystick slowly forward until you hear the park brakes operate. The wheelchair may start
to move.
4. Immediately release the joystick. You must be able to hear each park brake operate within a few
seconds.
5. Repeat the test a further three times, pushing the joystick slowly backward, left and right.
Connectors
Check that all controller connectors are secure, properly mated and free from damage.
Cables
Check that all controller cables are free
from damage and not caught in any
moving parts.
front of wheelchair
battery charger &
programmer
connector (underside)
Joystick boot
Check the rubber boot around the base
of the joystick for damage or splitting.
Check visually only—do not handle
the boot. If there is a problem, contact
your dealer.
Mounting
Ensure that all parts of the control
system are securely fastened. Do not
overtighten any securing screws or connectors.
battery cable
left motor cable
left
motor
right motor cable
black
connectors
Warning: If there is a problem after performing control
system checks, do not operate the wheelchair—contact
your dealer. Do not drive your
wheelchair if you know that
the controller or another component requires repair.
Cables and Connections
Inspect all plug connectors once a
week to be sure that they are securely
fastened. A visual inspection is usually
adequate. See illustration at right for
orientation.
integral controller
right
motor
front battery box
front battery
red
connectors
rear battery box
rear battery
Metro Power III
cable connections
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 31
Check tires
Examine the tires periodically for wear, and replace as required.
Check wheel lock engagement
Check wheel lock engagement weekly. See Part VI, Adjust wheel locks, to adjust wheel locks.
Warning: If a wheel lock becomes worn or damaged, replace it immediately.
Clean & check upholstery
Clean the upholstery with a mild soap and water solution monthly. Ensure that all upholstery securing hardware is tight. If upholstery mounting screws are loose, use a Phillips screwdriver to tighten
them. Inspect upholstery mounting grommets to ensure that they are all properly aligned and secured. Inspect for rips, tears and worn spots.
Warning: Replace worn or torn upholstery immediately. It may not support body
weight.
Clean Batteries
Perform this at least every three months. See Part VII, BATTERIES, BATTERY MAINTENANCE,
Clean batteries, for this procedure.
Clean wheelchair
Clean and wax all chrome or painted parts at least every three months. Clean the metal parts with
a wax that contains a cleaner (auto wax). Do not use abrasive cleaners such as chrome cleaner or
scouring cleaners; these will scratch the finish. Never use steam or high pressure cleaners to clean the
wheelchair; they will remove protective coatings and lubricating oils.
Check caster forks
Check the caster stems/forks for proper rotation at least every three months. The caster fork must
swivel freely to facilitate steering and handling. Adjusting the stem nut varies the amount of force
required to turn the caster. If the nut is too loose, the caster will flutter or shimmy; if the nut is too
tight, the wheelchair will be difficult to steer. If the caster stem requires adjustment, or the caster
stem bearing requires replacement, visit a qualified Graham-Field dealer. Ensure that stems are firmly
attached to forks, and that forks and stems are not bent. Evaluate all threads, locking nuts and bearings.
Clean battery terminals
Perform this at least every six months. See Part VII, BATTERIES, BATTERY MAINTENANCE,
Clean battery terminals, or contact your Graham-Field dealer.
32 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Inspect motor brushes
The motor brushes should be inspected for wear every six months and replaced as needed. This
should be performed by an Graham-Field dealer.
s
Caution: Badly worn brushes can result in damage to the motors or integral controller.
s
Caution: After replacing the brushes, run the wheelchair gently for the first few miles to allow
the brushes to seat properly.
Check bearings
The Metro Power III has bearings only in the caster wheels, not in the rear wheels. Always be alert
for unusual noises in the bearings or excessive caster wobble. These signs indicate that the bearings
are becoming worn and may require replacement. The caster bearings should be inspected every six
months and replaced as needed. This should be performed by an Graham-Field dealer.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 33
IX Troubleshooting
Troubleshooting, Power Drive
Most power drive problems are battery related. As batteries age, their ability to hold a charge decreases. Old batteries discharge much more quickly than new batteries under the same driving conditions.
This results in a decrease in the distance the wheelchair can travel before batteries need to be charged.
This decrease is often misinterpreted as a problem with the wheelchair system, when in fact the batteries have simply reached the end of their useful life and should be replaced. Sometimes expensive
components are unnecessarily replaced when the batteries are the real problem. If an electrical problem exists, check the following:
Batteries
Make sure the batteries are fully charged. Test unsealed lead acid batteries with a calibrated hydrometer, as directed in wheelchair owner’s manual. Keep battery posts and terminals clean and tight.
Circuit breaker
Your wheelchair is equipped with circuit breakers, to protect the electrical circuits from overload, in
each of the battery box lids. In the event of an overload, the circuit breaker button will pop out. To
reset the circuit breaker, push the button in.
Troubleshooting, integral controller
A general diagnostic guide is first, followed by the battery gauge diagnostic guide. Use the general diagnostic guide first; if you are unable to solve your problem, use the battery gauge diagnostic guide.
Warning: If problems or fault indicators persist, do not attempt to operate the
wheelchair. See a qualified Graham-Field dealer. Operation of the wheelchair could
be unsafe.
General diagnostic guide
SYMPTOM
BATTERY
GAUGE
LIGHTS
POSSIBLE CAUSE
CORRECTIVE ACTION
Wheelchair
won’t drive
Off
System off
Turn ON/OFF switch on
Batteries not
connected
Connect batteries
Batteries not
connected properly, or
polarity reversed
Correct connections
Circuit breaker open
Reset circuit breaker
Batteries severely
discharged
Recharge / replace batteries
34 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
SYMPTOM
BATTERY
GAUGE
LIGHTS
POSSIBLE CAUSE
CORRECTIVE ACTION
Wheelchair
won’t drive
Off
Flash fast
(even with
joystick
released)
Control system fault
The controller safety circuits have operated and the controller has been prevented from moving the wheelchair. This indicates that there
is a fault. Please follow this procedure: Wheelchair
drives
On, steady
All is well
None
Flash
slowly
Low batteries
Controller is functioning correctly but you should charge the batteries as soon as possible.
Wheelchair
drives, but
movement is
sluggish
On
Speed control or
nonhazardous fault
If the wheelchair does not travel at full speed or does not respond
quickly enough, and battery condition is good, check speed control setting. If adjusting the speed control does not remedy the problem,
there may be a nonhazardous fault. Contact your dealer.
Speed and response
have been programmed slow
Reprogram to desired
performance
1. Turn the controller’s ON/OFF switch off.
2. Ensure that all controller and wheelchair connectors are securely mated.
3. Check battery condition.
4. If you can’t find the problem, try using the following Battery gauge diagnostic guide.
5. Turn the controller on again and try to drive the wheelchair. If the fault lights flash again,
do not try to use the wheelchair; contact your dealer.
Battery gauge diagnostic guide
In addition to the battery gauge function, the battery gauge provides a diagnostic display. When a
system fault occurs, a set (from one to ten) of light bars will flash. Use the illustration below to diagnose the fault (the number represents the number of light bars flashing), then find the problem in
the Battery gauge diagnostic guide table that follows.
Battery gauge diagnostic guide table
BATTERY
INDICATOR
LIGHTS
SYSTEM
FAULT
CHECK / ACTION
ed, yellow, &
R
green bars lit
None
Battery charged; controller and electrical system OK.
Red & yellow
bars lit
None
Charge battery if possible; controller and electrical system OK.
Red bars only
lit or slow flash
None
Low batteries; controller and electrical system OK. Charge batteries.
Red, yellow,
& green bars,
ripple up &
down
Possible
joystick fault
Joystick out of neutral—leave joystick in neutral while turning wheelchair power on. Operate joystick to make sure it returns to neutral. Turn ON/OFF switch off and ON to reset.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 35
Battery gauge diagnostic guide table
The following system faults will prevent the wheelchair from driving.
BATTERY
GAUGE
LIGHTS
SYSTEM
FAULT
Bar 1
fast flash
Low battery
voltage
Bars 1-2
fast flash
Left motor
disconnected
Bars 1-3
fast flash
Left motor
wiring fault.
Bars 1-4
fast flash
Right motor
disconnected
Bars 1-5
fast flash
Right motor
wiring fault.
The right motor has a short circuit to a battery connection. Contact your dealer.
Bars 1-6
fast flash
Inhibit active
The battery charger is preventing the controller from driving the wheelchair. Disconnect charger
from wheelchair.
Bars 1-7
fast flash
Possible
joystick fault
A joystick fault is indicated. Ensure that joystick is in neutral before turning ON/OFF switch on.
Bars 1-8
fast flash
Possible controller
fault.
Bars 1-9
fast flash
Possible
park brake
fault.
The park brakes have a bad connection. Check the park brake & motor connections. Ensure that
controller connections are secure. If problem persists, contact your dealer.
Bars 1-10
fast flash
Excessive
voltage
This is usually caused by a poor battery connection. Check the controller and battery
connections.
CHECK / ACTION
The batteries need charging or there is a bad connection to the batteries. Check the connections
to the batteries and the controller power connector. If the connections are good, try charging the
batteries.
The left motor has a bad connection. Ensure that the motor is connected properly and the
controller connectors are secure. If problem persists, contact your dealer.
The left motor has a short circuit to a battery connection. Contact your dealer.
The right motor has a bad connection. Ensure that the motor is connected properly and the controller connectors are secure. If problem persists, contact your dealer.
A controller fault is indicated. Ensure that all controller connections are secure. If problem
persists, contact your dealer.
Note: If you experience a problem with your wheelchair and are unable to service it yourself, contact
the dealer from whom you purchased the wheelchair. If the dealer is unable to help you, contact
Graham-Field Customer Service at the number on the back cover for a list of qualified Graham-Field dealers in your area.
36 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
Troubleshooting, battery charger
SYMPTOM
CHECK—ACTION
Battery charger
Note:
The charge indicator LED may be green or flash green when the batteries first begin
green LED
to charge, but should change to yellow when the batteries are charging.
flashing, batteries
won’t charge
Batteries not connected—connect batteries.
Battery terminals not connected—connect battery terminals.
Batteries not connected properly, or polarity reversed—correct connections.
Batteries severely discharged, below 1/2 volt—replace batteries.
Batteries defective—replace batteries.
Output fuse blown—check / replace the output fuse.
Warning: Before checking the output fuse, disconnect battery charger from both
power outlet and wheelchair battery charger receptacle.
To check the output fuse:
SE
FU
1.
Unscrew fuse, shown in illustration, in direction
of arrow.
Replace with same size and type.
2.
front
panel
output fuse
Warning: Do NOT replace the output fuse with the AC fuse. They have different fuse
ratings, and interchanging them could result in fire.
Contact your Graham-Field dealer.
Battery charger green
LED flashes, but
batteries charge
Note:
Battery charger charge
indicator LED flickers between green & yellow
The charge indicator LED may flicker between green and yellow when the batteries are nearly
finished charging, but should change to green when the batteries are completely finished charging.
Batteries not charging,
battery charger red LED
not illuminated
Check that the battery charger is connected and switched ON.
The charge indicator LED may be green or flash green when the batteries first begin
to charge, but should change to yellow when the batteries are charging.
Batteries severely discharged—if LED changes to yellow, batteries will charge, but will take longer
than usual.
Contact your Graham-Field dealer.
Batteries severely discharged. Replace batteries.
Battery voltage switch on wrong setting—check and ensure that for
North America, switch is set to 115V. If not, use a small screwdriver
to change to correct setting as shown. Check / replace the AC fuse.
115
Check that the battery charger is plugged into a working power outlet.
back
panel
AC voltage
switch
Warning: Before checking the AC fuse, disconnect the battery charger from both
power outlet and wheelchair battery charger receptacle.
To check the AC fuse: (see next page)
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 37
SYMPTOM
CHECK—ACTION
115
1.
Hold line connector by its body and pull
straight out from battery charger.
line
connector
back
panel
Use a small screwdriver to remove AC fuse
compartment cover.
3.
Slide AC fuse compartment out from battery
charger. There is a spare fuse in the
compartment.
4.
5.
Replace AC fuse with spare. If spare fuse
has been used, replace with same size and
type.
115
2.
AC fuse
compartment
Replace cover.
Warning: Do NOT replace the AC fuse with the output fuse. They have different fuse
ratings, and interchanging them could result in fire.
Contact your Graham-Field dealer.
Note: If you experience a problem with your battery charger and are unable to service it yourself,
contact the dealer from whom you purchased the wheelchair. If the dealer is unable to help you,
contact Graham-Field Customer Service at the number on the back cover for a list of qualified
Graham-Field dealers in your area.
38 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
X Transporting the Metro Power III
Warning: This wheelchair does not offer seating or occupant restraint equivalent to
the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the
vehicle manufacturer.
The unoccupied Metro Power III can be dismantled somewhat to ease transport.
1. Place the wheelchair power switch in the OFF position.
2. Remove strap that secures battery boxes to battery tray.
3. Disconnect black connectors connecting integral controller and battery box.
4. Disconnect red connectors connecting the two battery boxes.
5. Remove battery boxes—from rear, lift up and over battery tray.
Caution: Always keep unsealed batteries upright so that the electrolyte doesn’t leak.
6. Unlock and pull up on battery tray center rod to fold wheelchair.
s
7. Remove front rigging from wheelchair.
8. Fold the wheelchair: tip the wheelchair toward you, taking weight off the opposite wheel so that
the tire won’t drag. Lift the opposite side up and toward you.
Reassembly
1. Tip the wheelchair toward you, taking weight off the opposite wheel so that the tire won’t drag.
Open the wheelchair by pulling the sides apart.
Warning: To avoid injury while opening the wheelchair, do not place your hand between the seat tubes and the side panels, and do not place your fingers beneath the
seat tubes.
2. Push down with even pressure on seat tubes on both sides of wheelchair.
3. Push down on battery tray center rod and lock into place.
4. Replace battery boxes as previously positioned on wheelchair—from rear, lift up and over battery
support rails.
5. Secure the red connectors to connect the battery boxes.
6. Secure the black connectors to connect the battery box and integral controller.
7. Fasten strap that secures battery boxes to battery tray.
8. Attach front rigging to wheelchair.
Warning: Ensure that both seat tubes are locked in place on seat rail cradles. If not,
wheelchair is unsafe to occupy, and crossbrace could break.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 39
XI Limited Warranty
This warranty has been drafted to comply with the U.S. Federal Law applicable to products manufactured after July 4, 1975. This warranty is extended only to the original purchaser/consumer or
dealer/non-consumer and to no other purchaser or transferee. GF Health Products, Inc. warrants the
Metro Power III against manufacturing defects in materials and workmanship as listed below:
WARRANTY PERIODS
METRO POWER III POWER WHEELCHAIR
6 mo.
1 yr.
3 yrs.
a)
Sideframes, crossbraces, wheelhubs.-----------------------------------------------------------------------------------------------------4
b)
Motors, integral controller, cables.---------------------------------------------------------------------------------------4
c)
Upholstered components, plastic parts, painted surfaces, rubber parts, bearings, ---------------4
front rigging, forks and any other parts not specifically identified above (all models).
BATTERY CHARGERS------------------------------------------------------------------------------------------------------4
REPLACEMENT PARTS*
3 mo.
6 mo.
a)
Sideframe, mainframe, crossbraces, cross struts.----------------------------------------------------------------------------------4
b)
New—motors, actuators, control module, hand control.-----------------------------------------------------------------------4
c)
Remanufactured—motors, actuators, control module, hand control.----------------------------------4
d)
All other components.------------------------------------------------------------------------------------------4
* The warranty period is as designated above. If a part is replaced under warranty, the original warranty period will not be affected.
All other replacement parts will be subjected to the warranty period specified.
The Warranty period for the consumer commences on the first date a product is delivered to consumer by seller/dealer. If the product is rented or leased, the warranty period commences on the
invoice date from Graham-Field. A copy of the invoice showing date of purchase must be provided
when submitting a warranty claim. Without proof of purchase date, warranty coverage shall commence upon GF Health Products, Inc.’s invoice date to the dealer/purchaser.
If within the warranty period, the product or component part is proven to GF Health Products,
Inc.’s satisfaction to be defective, GF Health Products, Inc. shall provide, at its option, one of the following: (1) repair or replacement of any defective or nonconforming part or product or (2) a credit
and/or refund of the original selling price made to GF Health Products, Inc.’s initial customer on
a prorated or depreciated basis. GF HEALTH PRODUCTS, INC.’S SOLE OBLIGATION AND
YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO SUCH
REPAIR, REPLACEMENT, CREDIT AND/OR REFUND. This warranty does not include any labor charges incurred in replacement part(s) installation or any associated freight or shipping charges
to the manufacturer.
LIMITATIONS AND EXCLUSIONS: The foregoing warranty shall not apply to serial numbered
products if the serial number has been removed or defaced. Products subjected to negligence,
abuse, misuse, improper operation, improper maintenance, improper cleaning, improper storage,
or damages beyond GF Health Products, Inc.’s control are not covered by this warranty, and that
evaluation shall be solely determined by GF Health Products, Inc. This warranty shall not apply to
problems arising from normal wear and tear or failure to follow instructions. The warranty shall
40 GF0600059RevB06, November 2006
Metro Power III Owner’s Manual
also not apply to products modified without GF Health Products, Inc.’s express written consent;
nor shall it apply if parts not manufactured by GF Health Products, Inc., or if parts not complying
with original equipment specifications are added to a GF Health Products, Inc. product, or if the
product or part is serviced by an entity not authorized by GF Health Products, Inc.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS WARRANTIES AND IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
AND SHALL NOT EXTEND BEYOND THE DURATION OF THE EXPRESS
WARRANTY PROVIDED HEREIN, AND THE REMEDY FOR VIOLATIONS
OF ANY IMPLIED WARRANTY SHALL BE LIMITED TO THE REPAIR,
REPLACEMENT, CREDIT AND/OR REFUND OF THE DEFECTIVE
PRODUCT OR PART PURSUANT TO THE TERMS CONTAINED HEREIN.
GRAHAM-FIELD SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES WHATSOEVER.
This warranty gives you specific legal rights and you may also have other legal
rights which vary from state to state (province to province). Some states (provinces)
do not allow the exclusion or limitation of incidental or consequential damages,
or limitation on how long an implied warranty lasts, so the above exclusions and
limitations may not apply to you.
For warranty service, please contact the authorized dealer from whom you acquired
your GF Health Products, Inc. product. In the event you do not receive satisfactory
warranty service, please contact GF Health Products, Inc. at the address on the
back cover. Do not return products to our factory without prior authorization. This
warranty contains the entire agreement between the parties and supersedes any prior,
contrary or additional representations or understandings, whether oral or written,
concerning our warranty policy.
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 41
XII Index
A
Adjustments 16
Arm, flip back 16
Ascent 11
Controller maintenance 30
Control system daily check 30
Control system weekly check 30
Curbs and steps 11
B
D
Backward, reaching / bending 10
Balance 9
Batteries 21
Batteries, clean 28
Batteries, install 27
Batteries, remove 26
Batteries, troubleshooting 34
Battery charger AC connector 23
Battery charger AC fuse compartment 23
Battery charger AC voltage switch 23
Battery charger back panel 22
Battery charger charge indicator (yellow &
green) 23
Battery charger features 22
Battery charger front panel 23
Battery charger interface 22
Battery charger output connector 23
Battery charger output fuse 23
Battery charger output fuse, check 37
Battery compatibility 22
Battery gauge diagnostic guide 35
Battery maintenance 28
Battery terminals, clean 28
Bearings, check 33
Descent 11
Do-it-yourself maintenance 29
C
Cables and connections, check 31
Caster stems, check 32
Caution, significance 3
Charging the batteries 25
Circuit breaker, troubleshooting 34
Clean wheelchair 32
Controller battery gauge 14
Controller diagnostic guide, general 34
Controller diagnostic guide table, battery gauge
35
Controller extension position, adjust 16
42 GF0600059RevB06, November 2006
E
Electromagnetic interference, radio waves ... 7
Elevating legrest, adjust 18
EMI warnings 8
F
Footrest, adjust 17
Forward, reaching / bending 10
G
Getting started 12
H
Handling tips 9
I
Integral controller 13
Introduction 3
J
Joystick 13
L
Limited warranty 40
Line connector, battery charger 23
M
Maintenance 29
Metro Power III, illustration 12
Modification, unauthorized 6
Motor brushes, inspect 33
Motors 14
O
Operating instructions 15
P
Power drive system 13
Metro Power III Owner’s Manual
R
Ramps and inclines 10
Reaching / bending 9
Red LED, battery charger 23
Replacement parts, non-Graham-Field 6
S
Safety precautions 4
Sideward, reaching / bending 10
T
Tires, check 32
Tools, adjustment, list 16
Tools and cleaning supplies, maintenance, list
30
Transporting the Metro Power III 39
Troubleshooting 34
Troubleshooting, battery charger 37
Troubleshooting, integral controller 34
Troubleshooting, power drive 34
U
Upholstery, clean & check 32
W
Warranty, Limited 40
Weight capacity 6
Metro Power III Owner’s Manual
GF0600059RevB06, November 2006 43
U.S.A., Corporate Headquarters:
Graham-Field Health Products
2935 Northeast Parkway
Atlanta, Georgia 30360
telephone: 800-347-5678, 770-447-1609
fax: 800-726-0601, 678-291-3232
www.grahamfield.com
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