Crestron CP3 Specifications

Crestron CP3 Specifications
Crestron CP3
3-Series Control System™
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Regulatory Compliance
As of the date of manufacture, the CP3 has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, 3-Series, 3-Series Control System, Core 3, Core 3 OS, Core 3 UI, Cresnet, Crestron Mobile, Crestron Mobile Pro,
Crestron Toolbox, D3 Pro, e-Control, Fusion, Fusion RV, RoomView, SIMPL+, and SystemBuilder, are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Android is either a trademark or registered trademark of
Google, Inc. in the United States and/or other countries. Blu-ray Disc is either a trademark or registered trademark of the Blu-ray Disc
Association in the United States and/or other countries. iPad and iPhone are either trademarks or registered trademarks of Apple Inc. in the
United States and/or other countries. Microsoft, Internet Explorer, and Windows are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.
Crestron CP3
3-Series Control System™
Contents
3-Series Control System™: CP3
1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Specifications .............................................................................................................. 3
Physical Description .................................................................................................... 5
Setup ........................................................................................................................................ 10
Network Wiring ......................................................................................................... 10
Identity Code ............................................................................................................. 10
Installation ................................................................................................................. 11
Hardware Hookup ..................................................................................................... 13
Programming Software ............................................................................................................ 15
Earliest Version Software Requirements for the PC ................................................. 15
Programming with SystemBuilder ............................................................................ 15
Programming with D3 Pro......................................................................................... 15
Programming with SIMPL Windows ........................................................................ 16
Uploading and Upgrading ........................................................................................................ 17
Establishing Communication ..................................................................................... 17
Programs and Firmware ............................................................................................ 19
Program Checks ........................................................................................................ 19
Operation ................................................................................................................................. 20
Problem Solving ...................................................................................................................... 21
Troubleshooting......................................................................................................... 21
Check Network Wiring.............................................................................................. 22
Reference Documents ................................................................................................ 23
Further Inquiries ........................................................................................................ 23
Future Updates .......................................................................................................... 24
Return and Warranty Policies .................................................................................................. 25
Merchandise Returns / Repair Service ...................................................................... 25
Crestron Limited Warranty........................................................................................ 25
Operations Guide – DOC. 7316A
Contents • i
Crestron CP3
3-Series Control System™
3-Series Control System™:
CP3
Introduction
The Crestron® CP3 presents a new benchmark in control system technology.
Featuring the Core 3 OS™ control engine, the CP3 forms the core of any modern
networked home or commercial building, managing and integrating all the disparate
technologies throughout your facility to make life easier, greener, more productive,
and more enjoyable.
Features and Functions
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Next generation control system
Core 3 OS - substantially faster and more powerful than other control
systems
Exclusive modular programming architecture
Vector floating point coprocessor
Onboard 512 MB RAM and 4 GB flash memory
Expandable storage up to 1 TB
Rear panel MMC memory card slot
High-speed USB 2.0 host port
Industry-standard Ethernet and Cresnet® wired communications
Onboard e-Control® Web server
Supports Core 3 UI™ XPanel Web-based remote control
Supports Crestron Mobile® control apps for iPhone®, iPad®, and
Android™
Supports Fusion RV™ and SNMP remote management
One RS-232/422/485 COM port with hardware and software
handshaking
Two RS-232 COM ports with software handshaking only
8 IR/serial, 8 relay, and 8 Versiport I/O ports
Installer setup via Crestron Toolbox™ or Internet Explorer® *
(Continued on following page)
* Web-based installer setup requires the Microsoft® Internet Explorer Web browser running on a
Windows® PC.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 1
Crestron CP3
3-Series Control System™
Features and Functions
(Continued)
•
•
•
•
•
•
•
•
Backward compatible to run existing SIMPL programs
Full Unicode (multi-language) support
Increased network throughput and security
Native Active Directory
IIS v 6.0 Web Server
IPv6 ready
Front panel USB computer console port
1-space-rack-mountable
Core 3 OS
Today's commercial buildings and custom homes comprise more technology than
ever before, and all these systems need to be networked, managed, and controlled in
fundamentally new ways. The IP based Core 3™ platform is engineered from the
ground up to deliver a network-grade server appliance capable of faithfully handling
everything from boardroom AV and home theater control to total building
management.
Core 3 OS embodies a distinctively robust, dynamic, and secure platform to elevate
your system designs to higher levels of performance and reliability. Compared to
other control systems, Core 3 OS provides a pronounced increase in processing
power and speed with more memory, rock solid networking and IP control, and a
unique modular programming architecture.
Modular Programming Architecture
Designed for enhanced scalability, the CP3 affords high-speed, real-time
multi-tasking to seamlessly run multiple programs simultaneously. This exclusive
programming architecture lets programmers independently develop and run
device-specific programs for AV, lighting, HVAC, security, etc., allowing for the
optimization of each program, and allowing changes to be made to one program
without affecting the whole. Even as your system grows, processing resources can
easily be shifted from one 3-Series™ processor to another without rewriting any
code. The end benefit is dramatically simplified upgradability with minimal
downtime, whether implementing changes on site or remotely via the network.
Robust Ethernet & IP Control
IP technology is the heart of Core 3, so it should be no surprise that its networking
abilities are second to none. High-speed Ethernet connectivity enables integration
with IP-controllable devices and allows the CP3 to be part of a larger managed
control network. Whether residing on a sensitive corporate LAN, a home network, or
accessing the Internet through a cable modem, the CP3 provides secure, reliable
interconnectivity with IP-enabled touch screens, computers, mobile devices, video
displays, Blu-ray Disc® players, media servers, security systems, lighting, HVAC,
and other equipment — whether on premises or across the globe.
2 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
e-Control Remote Access
Years ago, Crestron pioneered the world’s first IP-based control system unleashing
vast new possibilities for controlling, monitoring, and managing integrated systems
over a LAN, WAN, and the Internet. Today, our many e-Control® solutions offer
more ways than ever to control your world the way you want.
With e-Control, you can control anything in your home or office from anywhere in
the world using a smartphone, tablet, or computer. Built-in Core 3 UI™ XPanel
technology affords virtual touch screen control through any popular Web browser
running on a laptop or desktop computer. Our Crestron Mobile Pro® app delivers the
Crestron touch screen experience to your iPhone®, iPad®, or Android™ device
letting you safely monitor and control your entire facility using the one device that
goes with you everywhere.
Remote access is simplified using the myCrestron Dynamic DNS service to establish
a friendly URL for your home system. This is a free service available to Crestron
dealers by visiting www.mycrestron.com. Should you ever need technical support,
your Crestron system installer can even perform diagnostics and implement updates
to the system remotely without coming on site.
Fusion RV and SNMP
As part of a complete managed network in a corporate enterprise, college campus,
convention center or any other facility, the CP3 works integrally with Crestron
Fusion RV™ Remote Asset Management Software to enable remote scheduling,
monitoring, and control of rooms and technology from a central help desk. Built-in
SNMP support enables integration with third-party network management software,
allowing control and monitoring in a format that's familiar to IT personnel.
Cresnet
Cresnet® provides a dependable network wiring solution for Crestron keypads,
lighting controls, thermostats, and other devices that do not require the higher speed
of Ethernet. The Cresnet bus offers easy wiring and configuration, carrying
bidirectional communication and 24 VDC power to each device over a simple
4-conductor cable. To assist with troubleshooting, the CP3 includes our patent
pending Network Analyzer which continuously monitors the integrity of the Cresnet
network for wiring faults, marginal performance, and other errors.
Onboard Control Ports
In addition to Ethernet, the CP3 includes three bidirectional COM ports and eight IR
ports to interface directly with all of your centralized AV sources, video displays,
and other devices. Eight programmable relay ports are included for controlling
window shades, projection screens, lifts, power controllers, and other contact closure
actuated equipment. Eight “Versiport” I/O ports enable the integration of occupancy
sensors, power sensors, door switches, or anything else that provides a dry contact
closure, low-voltage logic, or 0-10 Volt DC signal.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 3
Crestron CP3
3-Series Control System™
Specifications
Specifications for the CP3 are listed in the following table.
CP3 Specifications
SPECIFICATION
Operating System
DETAILS
Core 3 OS; real time, preemptive
multithreaded/multitasking kernel;
Transaction-Safe Extended FAT file
system; supports up to 10 simultaneously
running programs; SIMPL Windows,
®
®
SIMPL+ , SystemBuilder™, and D3 Pro
programmable
1
Memory
SDRAM
512 MB
Internal Flash
4 GB
Memory Card
Expandable storage up to 32 GB using
MMC compatible card (not included);
External Storage
Up to 1 TB using USB mass storage device
(not included)
Communications
Ethernet
10/100 Mbps; auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, industry-standard TCP/IP stack,
UDP/IP, CIP, DHCP, SSL, SNMP, IPv4 or
IPv6, Active Directory, IIS v.6.0 Web
Server, SMTP e-mail client, installer setup
2
via Crestron Toolbox™ or MSIE ; supports
all e-Control, Core 3 UI XPanel, Crestron
®
®
Mobile , Fusion™ and RoomView
applications
Cresnet
Cresnet master mode
USB
Supports USB HID and USB mass storage
class devices via rear panel USB 2.0 host
port, supports computer console via front
panel, USB 2.0 device port
RS-232/422/485
For 2-way device control and monitoring, all
ports support RS-232 up to 115.2k baud
with software handshaking, one port also
supports RS-422 or RS-485 and hardware
handshaking
IR/Serial
Supports 1-way device control via infrared
up to 1.2 MHz or serial TTL/RS-232 (0-5
Volts) up to 115.2k baud
Power Requirements
Power Pack
2.0 Amps @ 24 Volts DC
100-240 Volts AC,
50/60 Hz power pack, included
Available Cresnet Power
24 Watts (1 Amp @ 24 Volts DC) when
using power pack
(Continued on following page)
4 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
CP3 Specifications (Continued)
1
.
SPECIFICATION
3
Default Net ID
M
e Minimum 3-Series Control
4
m System Update File
o
Environmental
r
y
Temperature
Humidity
c
a
Heat Dissipation
r
Enclosure
d
DETAILS
02
Version 1.2.16 or later
41º to 113º F (5º to 45º C)
10% to 90% RH (non-condensing)
50 BTU/Hr
Chassis
Metal, black finish
Faceplate
Extruded metal, black finish, polycarbonate
label overlay
Mounting
U
S
B Dimensions
Freestanding or 1U 19-inch rack-mountable
(adhesive feet and rack ears included)
a
n
d
m
a
s
s
Height
1.70 in (44 mm) without feet
Width
17.28 in (439 mm)
19.00 in (483 mm) with rack ears
Depth
6.51 in (165 mm)
s
t Weight
o Included Accessory
r
Power Pack
a
g
Available Accessories
e
a
r
e
m
u
t
u
a
l
l
1
.
3.1 lbs (1.42 kg)
24 Volt DC, Universal
C2N-HBLOCK
Cresnet Network Distribution Block
CNSP-XX
Custom Serial Interface Cable
Crestron Mobile
Control App for iPhone and iPod touch
Crestron Mobile Pro
Control App for iPhone, iPad, and Android
Devices
CSP-LIR-USB
IR Learner
Fusion RV
Remote Asset Management Software
IRP2
IR Emitter Probe
RoomView Express
Remote Help Desk and Resource
Management Software
1. Memory card and USB mass storage are mutually exclusive; only one may be used.
2. Web-based installer setup requires the Microsoft Internet Explorer Web browser running on a
Windows PC.
3. Refer to “Identity Code” on page 10.
4. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 5
3-Series Control System™
Crestron CP3
Physical Description
This section provides information on the connections, controls and indicators
available on your CP3.
CP3 Physical View
CP3 Overall Dimensions
6 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Connectors, Controls & Indicators
#
CONNECTORS*,
CONTROLS &
INDICATORS
1
COMPUTER
2
PWR LED
Green LED, indicates operating power
supplied from power pack or Cresnet
network
3
NET LED
Amber LED, indicates communication with
the Cresnet system
4
MSG LED
Red LED, indicates control system has
generated an error message
5
RESET BUTTONS
6
RELAY OUTPUT (1 – 8)
(2) 8-pin 3.5 mm detachable terminal block
comprising (8) normally open, isolated relays
Rated 1 Amp, 30 Volts AC/DC
MOV arc suppression across contacts
7
I/O
(1) 9-pin 3.5 mm detachable terminal block
comprising (8) “Versiport” digital input/output
or analog input ports (referenced to GND);
Digital Input: Rated for 0-24 Volts DC, input
impedance 20k ohms nominal, logic
threshold 1.24 Volts DC;
Digital Output: 250mA sink from maximum
24 Volts DC, catch diodes for use with “real
world” loads;
Analog Input: Rated for 0-10 Volts DC,
protected to 24 Volts DC maximum, input
impedance 21k ohms with pull-up resistor
disabled.
Programmable 5 Volts, 2k ohms pull-up
resistor per pin
8
IR – SERIAL OUTPUT
DESCRIPTION
(1) USB Type B female
USB 2.0 computer console port
(6 ft cable included).
For setup only.
HW-R: Recessed pushbutton for hardware
reset
SW-R: Recessed pushbutton for software
reset
(2) 8-pin 3.5 mm detachable terminal block
comprising (8) IR/Serial output ports
IR output up to 1.2 MHz
(Continued on following page)
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 7
Crestron CP3
3-Series Control System™
Connectors, Controls & Indicators (Continued)
#
CONNECTORS*,
CONTROLS &
INDICATORS
9
COM1
DESCRIPTION
(1) 5-pin 3.5 mm detachable terminal block
Bidirectional RS-232/422/485 port
Up to 115.2k baud; hardware and software
handshaking support
PIN #
1
2
3
4
5
10
COM (2 – 3)
RS-232
GND
TX
RX
RTS
CTS
RS-422/485
GND
TXRX+
TX+
RX-
(2) 3-pin 3.5 mm detachable terminal blocks
Bidirectional RS-232 ports
Up to 115.2k baud; software handshaking
support
PIN #
1
2
3
RS-232
GND
TX
RX
(1) MMC compatible card slot
Accepts Multimedia Memory Cards (MMC) up
to 32 GB for memory expansion
(1) USB Type A female
USB 2.0 port for storage devices
11
MEMORY
12
USB
13
LAN
(1) 8-pin RJ-45 jack
10Base-T/100Base-TX Ethernet port;
Left green LED indicates Ethernet link status,
Right amber LED indicates Ethernet activity
14
NET
(1) 4-pin 3.5 mm detachable terminal block,
Cresnet master port;
Outputs power to Cresnet devices if a power
pack is connected to the 24 VDC power input
jack;
Receives Cresnet network power if no power
pack is connected to the 24 VDC power input
jack
24: Power (24 Volts DC)
Y:
Data
Z:
Data
G: Ground
(Continued on following page)
8 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Connectors, Controls & Indicators (Continued)
*
Operations Guide – DOC. 7316A
#
CONNECTORS*,
CONTROLS &
INDICATORS
DESCRIPTION
15
POWER
(1) 2.1 mm barrel DC power jack, 24 Volt DC
power input
Power supply included
Passes through to NET port to power Cresnet
devices
16
G
(1) 6 – 32 screw, chassis ground lug
Interface connectors for RELAY OUTPUT, I/O, IR-SERIAL OUTPUT, COM1, COM 2 -3, and
NET ports are provided with the unit.
3-Series Control System™: CP3 • 9
Crestron CP3
3-Series Control System™
Setup
Network Wiring
When wiring the Cresnet or Ethernet network, consider the following:
•
Use Crestron Certified Wire.
•
Use Crestron power supplies for Crestron equipment.
•
Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Use the Crestron Power Calculator to help calculate how
much power is needed for the system (www.crestron.com/calculators).
For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” on page 22.
The CP3 can also use high-speed Ethernet for communications between the device
and a control system, computer, media server and other IP-based devices.
For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-Control Reference Guide (Doc. 6052), which is
available from the Crestron Web site (www.crestron.com/manuals).
Identity Code
Net ID
The Net ID of the CP3 has been factory set to 02. This Net ID is defined as the
“Master” control system. Net IDs are changed from a personal computer (PC) via
Crestron Toolbox™ (refer to “Establishing Communication” on page 20).
When setting the Net ID, consider the following:
•
The Net ID of each unit must match an ID code specified in the SIMPL
Windows program.
•
Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID
The IP ID is set within the CP3’s table using Crestron Toolbox. For information on
setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple
CP3 devices in the same system must be unique.
When setting the IP ID, consider the following:
•
The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
•
Each device using IP to communicate with a control system must have a
unique IP ID.
10 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Installation
Ventilation
The CP3 should be used in a well-ventilated area. The venting holes should not be
obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consider using
forced air ventilation and/or incrementing the spacing between units to reduce
overheating. Consideration must be given if installed in a closed or multi-unit rack
assembly since the operating ambient temperature of the environment may be greater
than the room ambient temperature. Contact with thermal insulating materials should
be avoided on all sides of the unit.
Rack Mounting
The CP3 can be mounted in a rack or stacked with other equipment. Two “ears” are
provided with the CP3 so that the unit can be rack mounted. These ears must be
installed prior to mounting. Complete the following procedure to attach the ears to
the unit. The only tool required is a #1 or #2 Phillips screwdriver.
WARNING: To prevent bodily injury when mounting or servicing this unit in a
rack, take special precautions to ensure that the system remains stable. The following
guidelines are provided to ensure your safety:
•
When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
•
If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.
NOTE: Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g. use of power strips).
To install the ears:
Operations Guide – DOC. 7316A
1.
There are screws that secure each side of the CP3 top cover. Using a #1 or
#2 Phillips screwdriver, remove the three screws closest to the front panel
from one side of the unit. Refer to the diagram following step 3 for a
detailed view.
2.
Position a rack ear so that its mounting holes align with the holes vacated
by the screws in step 1.
3.
Secure the ear to the unit with three screws from step 1, as shown in the
following diagram.
3-Series Control System™: CP3 • 11
Crestron CP3
3-Series Control System™
Ear Attachment for Rack Mounting
4.
Bussing Strip Installation
Repeat procedure (steps 1 through 3) to attach the remaining ears to the
opposite side.
The CP3 is supplied with a brass bussing strip to facilitate commoning (linking) of
multiple terminal block connections. The bussing strip is constructed with four
terminal block positions and may be trimmed to size for various applications or
different devices. One strip is supplied for the 8-position terminal block (four
relays).
1.
To utilize the bussing strip, determine the number of relays to be
commoned for the equipment being installed. If less than four, the strip can
be trimmed to size with a pair of scissors or wire snips.
2.
Loosen the terminal block screws and insert the first leg of the bussing strip
into the first common position of the terminal block. The strip engages the
other common positions automatically.
3.
Remove approximately 1/8” of the jacket from the common wire and insert
the conductor into one of the terminal block common positions. Tighten the
terminal block screws to lock the wire and bussing strip into place. Insulate
the strip by folding a piece of 3/4” wide vinyl electrical tape (such as
Scotch 33+) over the spine and as much of the individual legs as possible.
Excess tape at each end of the strip should be pressed closed, then trimmed
to within approximately 1/16” of the end of the strip.
4.
When wiring the remaining conductors, remove approximately 1/8” of the
jacket and insert the wires into the proper terminal block positions. To
prevent the possibility of electrical shorts, it is essential that these
conductors do not touch any uninsulated portion of the bussing strip.
5.
Securing a tie wrap around the bussing strip is a useful way to provide
strain relief for the wires connected to the terminal block.
12 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
Stacking
3-Series Control System™
Four “feet” are provided with the CP3 so that if the unit is not rack mounted, the
rubber feet can provide stability when the unit is placed on a flat surface or stacked.
These feet should be attached prior to the hookup procedure. Refer to the following
illustration for placement of the feet.
Foot Placement for the CP3
NOTE: No more than two CP3 units should be stacked.
Hardware Hookup
Connect the Device
Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 10 before attaching the 4-position
terminal block connector. Apply power after all connections have been made.
When making connections to the CP3, note the following:
Operations Guide – DOC. 7316A
•
Use Crestron power supplies for Crestron equipment.
•
The included cable(s) cannot be extended.
3-Series Control System™: CP3 • 13
3-Series Control System™
Crestron CP3
Hardware Connections for the CP3
NOTE: Ensure the unit is properly grounded by connecting the chassis ground lug
to an earth ground (building steel).
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
NOTE: The CP3 can be powered by the 4-position terminal block connector labeled
NET with the (included) 24V DC power). Power can not be supplied from network
devices that are connected to the mini-terminal block connectors.
14 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at www.crestron.com/support.
First-time users must establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software).
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Crestron provides an assortment of Windows-based software tools to develop a
customized system. Use SystemBuilder™, D3 Pro® or SIMPL Windows to create a
program to control the CP3. Customers whose focus is on lighting systems may
prefer to use the D3 Pro software since it is designed especially for creating lighting
and environmental system control applications. Customers already familiar with
SIMPL Windows who are including a lighting system as part of an overall control
system project may prefer to continue using SIMPL Windows.
Programming with SystemBuilder
SystemBuilder is a comprehensive programming environment. Appropriate for most
systems, it can quickly and easily generate a complete working program including
both control processor logic and touch screen graphics.
Programming with D3 Pro
Crestron’s D3 Pro lighting software provides all the tools necessary to create a
complete Crestron lighting system for residential applications. The lighting system
includes the control system logic program, touch screen projects and keypad
programming, documentation and real-time lighting adjustment capabilities.
As with all Crestron software, D3 Pro provides extensive right-click and drag-anddrop functionality in addition to convenient keyboard shortcuts for frequently used
functions and commands.
Programming is organized into six system Views of the lighting system, each
providing a moveable toolbox of devices such as interfaces, fixtures and control
modules. You can add a device to your system simply by selecting it from one of the
toolboxes and dragging it to a room. The available toolboxes differ depending on the
View but all Views include a "General" toolbox that allows you to add areas and
rooms at any time.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 15
Crestron CP3
3-Series Control System™
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the CP3, it is
recommended to use SystemBuilder for configuring a system.
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.
Configuration Manager
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
1.
To incorporate the CP3 (Cresnet) into the system, drag the CP3 from the
Crestron Devices | Control Systems folder of the Device Library and drop it
in the System Views.
Locating the CP3 in the Device Library
Program Manager
Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).
16 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs or firmware) can be transferred to the control system (and/or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the CP3; refer to the Crestron
Toolbox help file for details. There are four methods of communication: direct serial,
indirect, USB and TCP/IP.
Direct Serial
NOTE: Required for initial setup of Ethernet parameters.
Direct Serial Communication
Serial via
Crestron Cable
STCP-502
or Equivalent
PC Running
Crestron Toolbox
CP3
The RS-232 port on the CP3 connects to the serial port on the PC via a serial cable
(Crestron STCP-502 or equivalent):
Indirect
1.
Use the Address Book in Crestron Toolbox to create an entry using the
expected serial communication protocol (RS-232, auto-detect baud rate, no
parity, 8 data bits, 1 stop bit, XON/XOFF disabled, RTS/CTS disabled).
2.
icon);
Display the CP3’s “System Info” window (click the
communications are confirmed when the device information is displayed.
Indirect Communication
Serial,
PC Running
Crestron Toolbox
LAN
CP3
Control System
or USB
Cresnet
CP3 connects to control system via Cresnet:
Operations Guide – DOC. 7316A
1.
Establish communication between the PC and the control system as
described in the latest version of the 3-Series Control Systems Reference
Guide (Doc. 7150).
2.
Use the Address Book in Crestron Toolbox to create an entry for the CP3
using the expected communication protocol (indirect). Select the Cresnet ID
of the CP3 and the address book entry of the control system that is
connected to the CP3.
3.
icon);
Display the CP3’s “System Info” window (click the
communications are confirmed when the device information is displayed.
3-Series Control System™: CP3  17
3-Series Control System™
USB
Crestron CP3
NOTE: Required for initial setup of Ethernet parameters.
NOTE: Required for loading projects and firmware.
USB Communication
PC Running
Crestron Toolbox
CP3
USB
The COMPUTER port on the CP3 connects to the USB port on the PC via the
included Type A to Type B USB cable:
TCP/IP
1.
Use the Address Book in Crestron Toolbox to create an entry using the
expected communication protocol (USB). When multiple USB devices are
connected, identify the CP3 by entering “CP3” in the Model text box, the
unit’s serial number in the Serial text box or the unit’s hostname in the
Hostname text box. The hostname can be found in the “System Info”
window in the section marked Ethernet however, communications must be
established in order to see this information in the “System Info” window.
2.
icon);
Display the CP3’s “System Info” window (click the
communications are confirmed when the device information is displayed.
NOTE: Required for operation with a Crestron control system.
Ethernet Communication
PC Running
Crestron Toolbox
CP3
LAN
The CP3 connects to PC via Ethernet:
1.
Establish serial or USB communication between CP3 and PC.
2.
Enter the IP address, IP mask and default router of the CP3 via Crestron
Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP.
NOTE: Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet
devices on the network and their IP configuration. The tool is available in Toolbox
version 1.15.143 or later.
3.
Confirm Ethernet connection between CP3 and PC. If connecting through a
hub or router, use CAT5 straight through cables with 8-pin RJ-45
connectors. Alternatively, use a CAT5 crossover cable to connect the two
LAN ports directly without using a hub or router.
4.
Use the Address Book in Crestron Toolbox to create an entry for the CP3
with the CP3’s TCP/IP communication parameters.
5.
Display the “System Info” window (click the
entry.
6.
Use Crestron Toolbox to create the CP3 IP table.
7.
Select Functions | IP Table Setup.
18  3 – Series Control System™: CP3
icon) and select the CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
8.
Add, modify or delete entries in the IP table. The CP3 can have only one IP
table entry.
9.
A defined IP table can be saved to a file or sent to the device.
10. When using the CP3 as a “slave”, edit the “master” control system’s IP
table to include an entry for the CP3. The entry should list the CP3’s IP ID
(specified on the CP3’s IP table) and its IP address.
Programs and Firmware
Program or firmware files may be distributed from programmers to installers or from
Crestron to dealers. Firmware upgrades are available from the Crestron Web site as
new features are developed after product releases. One has the option to upload
programs via the programming software or to upload and upgrade via the Crestron
Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help
file or the Crestron Toolbox help file.
SIMPL Windows
If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.
Firmware
Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade CP3 firmware via Crestron Toolbox.
1.
Establish communication with the CP3 and display the “System Info”
window.
2.
Select Functions | Firmware… to upgrade the CP3 firmware.
Program Checks
Actions that can be performed on the CP3 vary depending on whether it is connected
via Cresnet or Ethernet.
Cresnet Connections
For Cresnet connections, using Crestron Toolbox, display the network device tree
(Tools | Network Device Tree View) to show all network devices connected to the
control system. Right-click on the CP3 to display actions that can be performed on
the CP3.
Ethernet Connections
For Ethernet connections, using Crestron Toolbox, display the “System Info window
icon) and select the Functions menu to display actions that can be
(click the
performed on the CP3.
1.
Select Functions | IP Table Setup.
2.
Add, modify or delete entries in the IP table. The CP3 can have only one IP
table entry.
3.
A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the CP3. The entry should
list the CP3 IP ID (specified on the CP3 IP table) and the internal gateway IP address
127.0.0.1.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 19
3-Series Control System™
Crestron CP3
Operation
Crestron 3-Series Control Systems are the brain of a complete integrated audio/visual
or automation solution, serving as the central processor and I/O interface. Every
audio, video and environmental element of the home, boardroom, classroom or
command center becomes integrated and accessible through the control system. No
matter how complex or basic, Crestron control systems are entirely
custom-programmable to attain the exact functionality required.
The CP3 is a compact control system designed for small to medium sized residential
and commercial control applications. Additional control ports may be added using
Cresnet expansion modules or by “slaving” additional control processors (e.g. CP3
or QM-RMC).
The CP3 employs the identical processing engine to that in Crestron’s larger control
systems and support Crestron’s full range of touch screens, keypads and Cresnet
peripherals. The CP3 is ideal as the master control processor for a stand-alone
boardroom or home theater system and serves equally well slaved to another 3-Series
control processor to expand the number of control ports as part of a larger control
system.
The CP3’s built-in high-speed Ethernet port and Web server provide full
connectivity and e-Control 2 XPanel support for extensive IP-based control
capability, remote programming and diagnostics and seamless integration into very
large control networks.
The CP3 requires 24 watts of power to operate, which is provided by the included
power pack. While this is sufficient when running a small system, additional power
is recommended for larger configurations. Multiple power supply units and wiring
blocks may be needed based on the power requirements of each piece of equipment
being connected.
20 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CP3 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Device is not
communicating with the
network.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron
power source. Verify
connections.
Device is not receiving
sufficient power.
Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
MSG LED
illuminates.
Hardware or software
failure.
Verify that hardware
configuration matches
software configuration. Use
Crestron Toolbox to display
the error log.
Compilation error
RLCMCVT166 &
RLCMCVT177.
Poor analog versus
serial signal definition in
the SIMPL Windows
program.
Confirm properly defined
signal definition in the
program.
System locks up.
Various.
Hold down SW-R button on
control system front panel to
bypass program and
communicate directly with
processor. Refer to
“Troubleshooting
Communications” in the
Crestron 3-Series Control
System Reference Guide
(Doc. 7150) for more details.
Cresnet device
does not respond.
Device not wired
correctly.
Verify Cresnet wiring.
Improper NET ID used.
Verify that device ID matches
NET ID in the program.
Improper grounding.
Check that all ground
connections have been made
properly.
Device does not
function.
Loss of
functionality due
to electrostatic
discharge.
(Continued on following page)
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 21
Crestron CP3
3-Series Control System™
CP3 Troubleshooting (Continued)
TROUBLE
POSSIBLE CAUSE(S)
A/V system device
does not respond.
CORRECTIVE ACTION
IRP2 or serial port not
placed properly.
Verify placement of IRP2
(hold phosphor card under
IRP2 while pressing button)
and tighten serial cables.
Used wrong IR/serial
port.
Verify that proper IR or serial
port is defined.
Serial cable not wired
correctly.
Verify that serial cable is
wired correctly for RS-232,
422, 485.
Device is not receiving
sufficient power.
User the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
Network Analyzer
To assist with troubleshooting, the unit contains Crestron’s patent-pending network
analyzer to continuously monitor the integrity of the Cresnet network for wiring
faults and marginal system performance or other network errors. For more
information on how to use the network analyzer, refer to the Crestron Toolbox help
file and use the index to search for “Network Analyzer.”
Battery Replacement
A Lithium battery is used to power the system clock within the 3-Series integrated
dual bus control system. Under normal conditions, it will last for approximately 10
years. In the event that the clock fails, only an authorized technician should replace
it. Refer to caution statement below.
CAUTION: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
Check Network Wiring
Use the Right Wire
To ensure optimum performance over the full range of your installation topology,
use Crestron Certified Wire only. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using improper
wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Use the Crestron Power
Calculator to help calculate how much power is needed for the system
(www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy
chained on the run, the Cresnet power usage of each network unit to be daisy
chained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is run from a Crestron system power supply network port, the
22 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
L<
40,000
RxP
Where: L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm 2 ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 mm 2 ))
P = Cresnet power usage of entire run (or chain)
Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and
drawing 20 watts should not have a length of run more than 333 feet (101 meters). If
Cresnet HP is used for the same run, its length could extend to 1250 feet (381
meters).
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor and the other twisted
pair is the Y conductor and the Z conductor.
Strip and Tin Wire
When daisy chaining Cresnet units, strip the ends of the wires carefully to avoid
nicking the conductors. Twist together the ends of the wires that share a pin on the
network connector and tin the twisted connection. Apply solder only to the ends of
the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.
Add Hubs
Use of a Cresnet Hub/Repeater (CNXHUB) is advised whenever the number of
Cresnet devices on a network exceeds 20 or when the combined total length of
Cresnet cable exceeds 3000 feet (914 meters).
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals).
List of Related Reference Documents
DOCUMENT TITLE
3-Series Control Systems Reference Guide
Crestron e-Control Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your
region, please refer to the Crestron Web site (www.crestron.com/offices) for a listing
of Crestron worldwide offices.
You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
users must establish a user account to fully benefit from all available features.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 23
3-Series Control System™
Crestron CP3
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CP3, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
24 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange or service without prior authorization
from Crestron. To obtain warranty service for Crestron products, contact an authorized
Crestron dealer. Only authorized Crestron dealers may contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of
the problem, name and phone number of contact person, RMA number and return address.
2.
Products may be returned for credit, exchange or service with a Crestron Return Merchandise
Authorization (RMA) number. Authorized returns must be shipped freight prepaid to
Crestron, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without an
RMA number shall be subject to refusal. Crestron reserves the right in its sole and absolute
discretion to charge a 15% restocking fee plus shipping costs on any products returned with
an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by Crestron,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
Crestron Limited Warranty
Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.
Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.
Crestron software, including without limitation, product development software and product operating system software is licensed to
Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) under a limited non-exclusive, non-transferable license
pursuant to a separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at
www.crestron.com/legal/software_license_agreement.
Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 25
Crestron CP3
3-Series Control System™
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26 • 3 – Series Control System™: CP3
Operations Guide – DOC. 7316A
Crestron CP3
3-Series Control System™
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Operations Guide – DOC. 7316A
3-Series Control System™: CP3 • 27
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations Guide – DOC. 7316A
(2032696)
02.12
Specifications subject to
change without notice.
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