PowerTel 710 User Guide
PowerTel
PowerTel
000
710 Voice
User
Guide
User
Guide
At a glance
Please open this page for an ‘At a glance’ guide to your PowerTel 710
AT A GLANCE
PowerTel 710 Voice Cordless handset and base
1 Incoming call light
2 Memory 1, 2, 3
1
12
2
13
3 Boost button with
LED
14
4 Profile setting
15
5 Left softkey (opens
the menu in
standby state)
3
4
16
5
17
6
18
7
19
20
8
9
7 External call/
Handsfree
8
/Ringer on/off
9 Pause
(long press 0)
21 10 Microphone
11 Incoming call/
Charging/
Line in use
10
11
6 Internal key
12 Call transfer /
long press (7 s)
to access voice
prompt settings
13 Headset socket
(Headset not
included)
14 Up/Redial
15 Volume (+ / -)
16 Phonebook/
Save/OK
17 Recall
18 End call
19 Down/Calls list/
Equalizer
20 Keypad
21 #/Keylock
22 Find handset/
Registration
22
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Contents
CONTENTS
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Check box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Set up your phone system in four simple steps . . . . . . . . . . . . . . . . . . . . . . . . . .9
Connect your base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Install your batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Charge your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connect the telephone cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Attach the belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Operation of Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Talking Caller Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Phone book searching and editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Talking Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Private exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Handset display icons explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Phone menu guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
How to use your phone menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Basic guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Making and receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Take a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
1
Contents
C
ONTENTS
Redial a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Call back a previous caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Dial a number in your phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Dial a number using the quick dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjust the handset earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Boost the handset earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Handsfree feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Use handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
See call length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Use a headset (not included) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Switch the handset ringer on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Lock and unlock the handset keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Make an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Transfer an external call internally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Make a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Register a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Deregister a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Find handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Power failure – What to do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
2
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Contents
CONTENTS
Using your menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Priority/Default Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Change a profile name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Change a profile’s handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Change a profile’s boost setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Change a profile’s tone (‘equaliser’) setting . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Copy a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Choosing which profile to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Change the handset ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Change the handset ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Change the tone (‘equaliser’) setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Boost on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Change handset name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Switch keypad beep on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Change contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Switch auto talk on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Change backlight timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Switch confirmation beep on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Change language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Change date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
3
Contents
C
ONTENTS
Change clock hours to 12- or 24-hour format . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Set alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Base Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Change base ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Change base ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Change system PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Voice prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using your phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
How to use the keypad when using your phone book . . . . . . . . . . . . . . . . . . . .46
Enter a name and number in your phone book . . . . . . . . . . . . . . . . . . . . . . . . .47
Edit a phone book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Delete a phone book entry or all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Copy phone book entries to another registered handset . . . . . . . . . . . . . . . . . .48
Using your quick dial memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Store a quick dial name and number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Edit a quick dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Delete a quick dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using your calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Store numbers from your calls list to the phone book . . . . . . . . . . . . . . . . . . . .53
Store numbers from your calls list to a quick dial memory . . . . . . . . . . . . . . . .53
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Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Contents
CONTENTS
Delete a single calls list entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Delete all calls list entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Use on a private branch exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
To set the recall time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Insert a dialling pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Using additional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Set the dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Reset to default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Help and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Phone location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Medical equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Rechargeable batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Hearing aid compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Technical details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
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CONTENTS
Maintenance and guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
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Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Getting started
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
7
7
GETTING STARTED
Getting started
Important: please make sure you’ve read the safety information on page 64
before you set up your phone system.
Check box contents
If you have purchased a PowerTel 710 Voice pack you should have:
• 1 power adapter
• 1 base
• 1 telephone cable
• 1 cordless handset
• 1 battery cover
• 3 rechargeable AAA 1.2V 750mAh
• 1 belt clip
NiMH batteries
Important: use only the power adapters, telephone line cord and batteries
supplied with your PowerTel 710 Voice otherwise your phone may not work.
8
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GETTING STARTED
Set up your phone system in four simple steps
1 Connect your base
1 Plug the power adapter into the socket marked
on the back of your
phone base and the other end into the mains power wall socket and switch
the power on.
2 Plug the telephone cable into the socket marked
on the back of your
phone base but don’t plug the other end into the phone wall socket yet.
Mains power
wall socket
Socket for Vibrate
Pad (PTV100)
available as
an accessory
Important: use only the power adapters, telephone line cord and batteries
supplied with your PowerTel 710 Voice otherwise your phone may not work.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
9
GETTING STARTED
2 Install your batteries
1 Insert your two rechargeable batteries into your handset. Make sure they’re
the right way round so ‘+’ lines up with ‘+’.
2 Replace your handset’s battery compartment cover.
3 Charge your handset
So it can charge fully, place your handset on its base to charge for at least 16
hours (make sure the power socket is switched on!).
Important: only use the rechargeable 750mAh NiMH batteries supplied.
Over time if you need to replace the batteries make sure they are of the same
type as those supplied. Never use Alkaline batteries.
4 Connect the telephone cable
When the batteries are fully charged, plug the end of the telephone cable into
your telephone wall socket.
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Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GETTING STARTED
Attach the belt clip
There is a belt clip included in the box that you can attach to the back of your
handset if required. Simply turn the handset over and slot the belt clip securely
into the two recesses located on either side of the handset.
Your PowerTel 710 Voice is now ready for use!
Operation of Voice Menu
The PowerTel 710 incorporates a speaking voice menu in order to guide you
through the operation of the handset and its menu system. For example if you
press and release the
button on the keypad you will hear the announcement “Enter menu mode – edit phonebook mode – press A to return, press B to
select, press up or down arrow to select other options”.
This announcement is advising you that should you wish to return to the start
and exit the menu mode you press the
button. If you want to proceed into
the ‘edit phonebook mode’ you press the
button or if you want to select
other options in the menu to press and release the up or down arrow buttons
on the centre navigation key.
Besides assisting you through the menu steps the voice menu provides you
with other features which are detailed below.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
11
GETTING STARTED
1. Talking Caller Display
(a)
(b)
(c)
When an incoming call includes the caller display number, the unit will announce the telephone number once. The handset will then continue to play
the pre-set ringtone as usual.
If the incoming telephone number matches a number stored in the phone
book, for example Jenny Smith, then during the incoming ringing, the
handset will spell the name first, J-e-n-n-y-space-S-m-i-t-h, and then continue with the pre-set ringtone as usual.
If a VIP ring in phone book entry has been recorded by the user, then during the incoming ringing the handset will directly play the pre-recorded
voice repeated as the ringer tone.
2. Phone book searching and editing
(a)
(b)
When storing a name in the phone book the handset will announce each
alphabetical character for every key operation.
For example : If you want to enter the letter “S”, press the numeric key “7”
four times and the handset will announce “P” → “Q” → “R” → “S”.
When you want to access the phone book, you can either use the alphabetical character to search the first letter of the name or by using the up /
down arrow keys.
(i) Using an alphabet character; when selecting the required character,
the handset will spell the stored name after 2 seconds delay.
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Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GETTING STARTED
(ii)
Alternatively by using the up / down arrow, the handset will announce the first letter after one second delay. If no key operation detected for 2 seconds the handset will then spell the name.
3. Talking Keys
When the handset is in stand-by mode, operation of some keys will announce
its related function in order to remind the user which function is being accessed. These include:
(a) Boost On / Off key
(b) Profile Select key
(c) Ringer On / Off key
(d) Keypad Lock / Unlock
(e) Intercom Key
(f) Recall Key
(g) Transfer Key
Some keys will directly announce the stored numbers instead of a function:
(i) Memory 1, 2 and 3 Keys
(j) ‘B’ key (Phone Book)
(k) Last Number Redial Key
(l) Call Log Key
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
13
GETTING STARTED
There are two kinds of voice menu for user to select, full and simple.
• For full voice menu mode (setting: On), your phone will announce the
function of all keys.
• For simple voice menu mode (setting: Simple), Talking Keys,Talking Caller ID
or name spell announcement will be the same as the full voice menu. But
during menu operation, the unit only reads out the top level of menu functions. The next level of menu will not have any voice prompt instruction.
For settings please refer to page 45.
Private exchanges
If your phone is going to use a private exchange (for example, if you have to
dial ‘9’ to get an outside line, please follow the steps on page 56).
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Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GETTING STARTED
Handset display icons explained
The following icons appear in your handset display to indicate:
Menu
Confirm / OK
Back
Phone book mode
There is more information to view on the left
There is more information to view on the right
Battery status
Ringer off
An alarm is activated
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
15
GETTING STARTED
Keylock is on
Handsfree mode
Call in progress
Boost receiver volume is on (Icon will flash)
Mute handset microphone
You have new calls
When steady, the handset is in range of the base
When flashing, the handset is out of range of the base
Internal call in progress
16
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GETTING STARTED
Phone menu guide
Use this section to find your way around the menu display on your phone.
How to use your phone menu display
When you’ve set up your phone and everything’s connected, use your menu
display to do things with your phone – from changing the ringer sound to setting up user profiles and saving phone numbers.
Basic guide
Open main menu: press
Browse sub menu: open your main menu and then press
Select sub menu item: scroll using
is shown and then press
.
or
or
.
until the item you’re looking for
Browse a function: open your sub menu and then press
or
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.
17
GETTING STARTED
Select a function: scroll using
shown and then press
.
or
until the function you’re looking for is
Enter digits or letters: use your keypad.
Confirm or save an entry or action: press
Cancel and return to standby: press
.
.
Note: if you don’t do anything, your phone will automatically go on standby
after 30 seconds.
18
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Making and
receiving calls
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
19 19
MAKING AND RECEIVING CALLS
Making and receiving calls
Make a call
1. Enter the number you wish to call using your handset’s keypad.
2. If you make a mistake, press
to delete it.
3. Dial the number by pressing
4. End your call by pressing
.
.
End a call
Press
.
Take a call
Simply lift the handset off the base (if “Auto Talk“ is set to ON, see page 37) and
speak into the phone or, if the handset is off the base (or “Auto Talk“ is set to
OFF, see page 37), press
and then speak into the phone.
Redial a number
Your handset stores the last ten numbers you’ve dialled (max. 24 digits each).
1. Open the redial list by pressing
2. Scroll through the redial list using
redial is highlighted and then press
20
.
or
until the number you wish to
to dial the number.
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MAKING AND RECEIVING CALLS
Call back a previous caller
Your phone stores the last 30 incoming calls.
1. Open the incoming calls list by pressing
.
2. Scroll to find the number you want to call back using
or
then press
.
Dial a number in your phone book
To store a phone number in your phone book, see page 47.
1. Open your phone book by pressing
2. Scroll to find your number using
.
or
then press
or enter the first letter of the desired entry using the keypad (e. g. “m” for
“Miller”. If there are more than one entry beginning with “m“ scroll to find
your number using
or
then press
.
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21
MAKING AND RECEIVING CALLS
Dial a number using the quick dial buttons
To store phone numbers under your quick dial memory buttons, see page 50.
1. Choose your quick dial number by pressing
2. Press
,
or
.
to dial the number.
Adjust the handset earpiece volume
Your handset earpiece volume is louder than a standard phone. But you can still
increase or decrease the volume to suit you.
To adjust the volume while you’re making a call, press the buttons
and
on the right of the handset
Boost the handset earpiece volume
To boost the handset earpiece volume while you’re making a call, press the
key on the top left side of the handset.
An image of an ear will flash in the display to show that boost is on.
Handsfree feature
Use the handsfree feature to talk to your caller without holding the handset or
to let other people in the room listen to the conversation.
Use handsfree calling
1. Switch on handsfree mode by pressing the
22
key twice.
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MAKING AND RECEIVING CALLS
2. Exit handsfree mode by pressing
.
3. To adjust the handsfree volume, press the buttons
and
on the right
of the handset.
Note: you can’t boost volume when using handsfree calling.
See call length
You can see the call time on your display.
Use a headset (not included)
Simply plug your headset into the headset socket marked
on the right side
of the handset. This socket can also be used with an Induction Neck Loop NL100
(not supplied).
Mute
During a call you can mute the microphone so your caller cannot hear you.
To switch off the microphone, simply press
. Mute On will be displayed.
To switch it on again, simply press
again. The display will show Off.
Switch the handset ringer on and off
To switch the ringer on and off, simply press and hold
of seconds.
for a couple
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23
MAKING AND RECEIVING CALLS
Lock and unlock the handset keypad
You can still answer calls as usual when your keypad is locked.
To lock the keypad, press and hold
for 3 seconds. The
icon will
be displayed. To unlock, press and hold
again for 3 seconds.
Note: the following features: Make an internal call, Transfer an external
call internally and Make a conference call are only available if you have registered an additional handset(s) to your phone system.
Make an internal call
If you have two or more handsets registered to the base you can make internal
calls between handsets. Each handset will have been allocated a handset number when registered, e.g. HS1, HS2 etc. These calls are free of charge.
1. Press
. The display will show Handset? Enter the internal call number of
the handset you want to call, e.g. 2 (to call Handset 2).
2. To accept the call on the receiving handset, press
3. End your call by pressing
24
.
.
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MAKING AND RECEIVING CALLS
Transfer an external call internally
1. During your external call, press
or
. Then enter the internal call
number of the handset you want to transfer the call to e.g. 2 (to transfer the
call to Handset 2).
2. To accept the call on the receiving handset, press
.
3. You can now speak to the person answering the receiving handset and tell
them you are going to transfer a call. The call will be transferred when you
press
.
Note: if no one picks up the call you’re trying to transfer, you can take the
call back on your phone by pressing
.
Make a conference call
1. During your external call, press
or
. Then enter the internal call
number of the handset you want to transfer the call to e.g. 2 (to call Handset
2).
2. To accept the call on the receiving handset, press
.
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25
MAKING AND RECEIVING CALLS
3. Once the call has been received on the other handset that you’ve dialled, activate your conference call by pressing
briefly.
4. The conference call will end when you press
.
Register a handset
You only need to register a handset if it has become de-registered from the
base or if you’ve purchased a new handset separately. You can register up to 5
handsets.
Important: make sure any handset you’re registering is fully charged before
you try to register it.
At the handset:
1. Press and hold
for approx 10 seconds until the display shows Press &
Hold Base Page Key.
At the base:
2. Press and hold
for at least 10 seconds until the indicator light on the base
flickers.
26
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MAKING AND RECEIVING CALLS
Deregister a handset
You may need to deregister a handset if you’ve too many registered on your
phone system, or if the handset develops a fault and needs to be replaced.
Important: You can only cancel subscription of another handset, not the
handset you are using to do the remove procedure.
1. Open your menu by pressing
you highlight Handset and press
2. Scroll using
Then scroll
or
, then scroll using
or
until
.
until you highlight Registration, and press
to highlight De-register and press
3. Enter the PIN code (default PIN 0000) and press
.
.
.
4. Enter the handset’s internal number (e.g. 1) and press
to confirm.
Find handset
You can locate a missing handset or alert a handset user that they are wanted
by causing the handset to beep from the base.
1. Press
on the base. The handset(s) will beep.
2. Press any button on the handset to stop the handset(s) beeping.
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27
MAKING AND RECEIVING CALLS
Power failure – What to do
The telephone cannot be used to make calls in the event of a power failure. Always keep a cord connected telephone which operates without an external
power supply available in case of emergency situations.
28
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Using your menu
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
29 29
USING YOUR MENU
Using your menu
For information on your phone book, please go to page 46.
Priority/Default Setting
If you are the main user of this telephone you should change the settings in the
menu so that they are just right for you. These settings will be memorised automatically whenever you wish to make or answer a call.
The user profile feature can be used by others in the household whose preferences for volume, boost and equaliser will also be memorised and applied as
indicated below.
User Profiles
You can store 2 different user profiles, each with different settings for the ‘Volume’, ‘Boost’ and ‘Equaliser’ features. You can also personalise each Profile by
naming it (Max. 11 letters).
Change a profile name
1. Open your menu by pressing
highlight Profile and press
, then scroll using
or
until you
.
2. Scroll using
or
until you highlight Profile 1 or 2 and press
3. Scroll using
or
until you highlight Name and press
30
.
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.
USING YOUR MENU
4. Delete the current name by pressing
.
5. Enter a new name (up to 11 letters) and press
.
Change a profile’s handset volume
You have a choice of five volume levels.
1. Open your menu by pressing
highlight Profile and press
, then scroll using
or
until you
.
2. Scroll using
or
until you highlight Profile 1 or 2 and press
3. Scroll using
or
until you highlight Volume and press
.
.
4. You’ll see the current volume level (e.g. 4).
5. Change the volume level using
or
and press
.
Change a profile’s boost setting
1. Open your menu by pressing
highlight Profile and press
, then scroll using
or
until you
.
2. Scroll using
or
until you highlight Profile 1 or 2 and press
3. Scroll using
or
until you highlight Boost and press
.
.
4. You’ll see the current boost setting (i.e. On or Off).
5. Change the boost setting using
or
and press
.
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31
USING YOUR MENU
Change a profile’s tone (‘equaliser’) setting
1. Open your menu by pressing
highlight Profile and press
, then scroll using
or
until you
.
2. Scroll using
or
until you highlight Profile 1 or 2 and press
3. Scroll using
or
until you highlight Equaliser and press
.
.
4. You’ll see the current tone setting.
5. Change the tone setting using
Note: press
or
and press
.
to put the handset back to standby.
Copy a profile
You can easily copy a profile to another registered and compatible
PowerTel handset.
1. Open your menu by pressing
highlight Profile and press
, then scroll using
or
until you
.
2. Scroll using
or
until you highlight Profile 1 or 2 and press
3. Scroll using
or
until you highlight Copy and press
32
.
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.
USING YOUR MENU
4. Scroll using
or
until you highlight the handset (e.g. 2, 3 or 4) you
want to copy the profile to, and press
.
5. On the handset you’re copying the profile to: to confirm, press
Or to cancel, press
.
.
Choosing which profile to use
You need to use a handset to choose a profile to use for a call – you can’t
choose a profile using handsfree.
Before you answer an incoming call, press the key “Profile setting” on the left
hand side of the handset repeated if necessary, depending on which profile you
want to use. The display will confirm your choice.
When you want to make a call and before you dial the number, press the key
“Profile setting” on the left hand side of the handset repeated if necessary, depending on which profile you want to use. The display will confirm your choice.
Note: once you’ve selected a profile to use when making a call, you have
about 30 seconds to dial the call under that profile before the system will
return to its default settings.
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33
USING YOUR MENU
Change the handset ringer melody
You have a choice of ten ringer melodies.
1. Open your menu by pressing
, then scroll using
highlight Handset and press
2. Ring tone is shown, press
3. Scroll using
or
or
until you
.
.
until you highlight External or Internal and press
.
4. You’ll see the melody setting (e.g. 7 [External], 9 [Internal]).
5. Change the melody using
or
and press
.
Change the handset ringer volume
You have a choice of five volume levels plus Off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
, then scroll using
or
until you
.
to highlight Ringer volume and press
.
3. You’ll see the current volume level (e.g. 5).
4. Change the ringer volume using
34
or
and press
.
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USING YOUR MENU
Change the tone (‘equaliser’) setting
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Equaliser and press
.
3. You’ll see the setting.
4. Change the tone setting using
or
and press
.
Note: to adjust tone while you’re making a call, press the
button to
access the equaliser setting. Then press the
or
button to adjust the
setting as shown on the bar-graph on the handset screen.
Boost on
When this feature is set to On the boost function is always activated. The BoostLED on the top left side of the handset is on and the display shows “BOOST IS
ON”.
You can use the
key to switch it off for the recent call. For the next call it will
be on again.
If the Boost on-function is set to Off, you will have to switch it on manually by
pressing the
key. For the next call, the boost function will be off again.
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35
USING YOUR MENU
1. Open your menu by pressing
, then scroll using
highlight Handset and press
2. Scroll using
or
or
until you
.
until you highlight Boost on and press
.
3. You’ll see the current boost memory setting (e.g. Off).
4. Change the setting using
or
to On or Off and press
.
Change handset name
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Handset name and press
3. Delete the current name by pressing
.
.
4. Enter a new name (up to 10 letters) and press
.
Switch keypad beep on or off
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Keypad Beep and press
.
3. You’ll see the key pad setting (i.e. On or Off).
4. Change the key pad beep on or off using
36
or
and press
.
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USING YOUR MENU
Change contrast
You have a choice of five screen contrast levels so you can set the display to
how you find it most easy to read.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Contrast and press
.
3. You’ll see the current contrast setting (e.g. 3).
4. Change the contrast setting using
or
and press
.
Switch auto talk on or off
When auto talk’s switched on your handset will automatically answer the call
when you pick up the handset from its base. This is the default setting.
If you set it to off you will need to press the
button to answer any calls.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Auto talk and press
.
3. You’ll see the current auto talk setting (e.g. On).
4. Change the auto talk setting using
or
and press
.
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37
USING YOUR MENU
Change backlight timer
You have a choice of 10, 20, 30 or 40 seconds before the backlight timer
switches off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Backlight time and press
.
3. You’ll see the current backlight timing (e.g. 10S).
4. Change the backlight timer setting using
or
and press
.
Switch confirmation beep on or off
This is the beep you hear when you change a setting. You can switch the
beep on or off.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Confirm beep and press
.
3. You’ll see the current confirmation beep setting (e.g. On).
4. Change the confirmation beep setting using
38
or
and press
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.
USING YOUR MENU
Select base
You can use this feature if your handset is registered to more than one base.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Select base and press
.
3. You’ll see the current base setting (e.g. Auto or Manual). If Manual is selected
then you can choose which of 4 possible bases you wish to log on to.
4. Change the base setting using
or
and press
.
Change language
You have a choice of 6 languages to use on your handset: English, German,
French, Spanish, Netherlands and Italian.
1. Open your menu by pressing
highlight Handset and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Language and press
.
3. You’ll see the current language setting (e.g. English).
4. Change the language setting using
or
and press
.
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39
USING YOUR MENU
Change date/time
1. Open your menu by pressing
highlight Time and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Date and Time and press
.
3. Enter the year, month, day, hours and minutes (your handset has a 24-hour
clock) and press
.
Change clock hours to 12- or 24-hour format
1. Open your menu by pressing
highlight Time and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Set time format and press
.
3. You’ll see the current time format setting (e.g. 24 hour).
4. Change the time format using
hour and press
40
or
to highlight either 12 hour or 24
.
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USING YOUR MENU
Set alarm
1. Open your menu by pressing
highlight Time and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Set alarm (your alarm uses a
24-hour clock) and press
.
3. Select Once, Every Day, Mon to Fri or Off and press
4. Enter the time you want your alarm to go off and press
5. Choose your alarm melody and press
.
.
.
To confirm the alarm signal, press
. Pressing
activates the snooze
function. With this function the alarm is repeated up to five times after every
5 minutes before it is switched off completely.
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41
USING YOUR MENU
Base Settings
Change base ringer melody
You have a choice of 9 base ringer melodies. Besides the 9 melodies there is a
facility to make your own recording of a spoken voice or a melody.
1. Open your menu by pressing
Base settings and press
, then scroll
or
until you highlight
.
2. Ring tone is highlighted, press
.
3. You’ll see the ringer melody setting (e.g. 8).
4. Change the ringer melody using
or
and press
.
Change base ringer volume
You have a choice of five volume levels plus Off.
1. Open your menu by pressing
, then scroll using
highlight Base settings and press
2. Scroll
or
until you
.
until you highlight Ringer volume and press
.
3. You’ll see the current base ringer volume level (e.g. 5).
4. Change the base ringer volume using
42
or
and press
.
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USING YOUR MENU
For information on dial mode, please go to page 57.
For information on recall, please go to page 56.
Change system PIN code
1. Open your menu by pressing
highlight Base settings and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight System PIN and press
3. Enter your old PIN code (default PIN is 0000) and press
.
.
4. You will be prompted to enter your new 4 digit PIN code twice, then
press
.
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43
USING YOUR MENU
Tools
Appointment
You can enter up to five appointments your telephone should remind you at.
1. Open your menu by pressing
Tools and press
, then scroll
or
until you highlight
.
2. Scroll using
or
until you highlight Appointment and press
3. Scroll using
or
until you highlight 1, 2, 3, 4 or 5 and press
4. Scroll using
or
until you highlight Edit and press
5. Delete characters with
pad and press
.
.
.
, enter a name for the appointment using the key-
.
6. Enter the date using the keypad and press
.
7. Enter the time using the keypad and press
.
8. Select a melody with
or
and press
.
If you want to edit or delete an appointment select it as described above
and make your changes (Edit) or delete the entry (Delete).
44
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USING YOUR MENU
Voice prompts
You can select a spoken menu guidance, which reads the current options. There
are two kinds of voice menu for user to select, full and simple.
• For full voice menu mode (setting: On), your phone will announce the
function of all keys.
• For simple voice menu mode (setting: Simple), Talking Keys,Talking Caller ID
or name spell announcement will be the same as the full voice menu. But
during menu operation, the unit only reads out the top level of menu functions. The next level of menu will not have any voice prompt instruction.
1. Open your menu by pressing
Tools and press
, then scroll
or
until you highlight
.
2. Scroll using
or
until you highlight Voice prompt and press
3. Select On, Off or Simple with
or
and press
.
.
or
1. Press and hold the transfer key
for approx. 7 sec to access the voice
prompt menu.
2. Depending on the current setting you can switch to another setting by pressing
or
.
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45
USING YOUR PHONE BOOK
Using your phone book
You can store, alphabetically, up to 200 names and their phone numbers in
your phone book. To quickly find a phone book entry, simply enter the first letter
of the name you’ve stored.
Note: each phone book entry allows for up to 16 letters for any name and up
to 24 digits for any phone number.
Important: please remember to also enter the area code for each phone
number you enter in your phone book.
How to use the keypad when using your phone book
You’ll see that the keys on your keypad have letters as well as numbers. If you
press a chosen key a number of times it’ll show you all the numbers and letters
it represents.
Here are some keys you may find useful when entering phone numbers in your
phone book:
• press
for a space
• enter special characters with
• press
• press the
or
to delete a number or letter you’ve entered
key to change from upper case (e.g. ABC) to lower case (e.g.
abc)
46
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USING YOUR PHONE BOOK
Note: to enter the same letter twice, simply enter the letter and then
wait until the cursor moves to after the letter you’ve entered, before
entering it again.
Enter a name and number in your phone book
1. Open your phone book by pressing
2. Press
.
. The display will show New entry, press
3. Enter the name you want to store and press
.
4. Enter the phone number you want to store and press
5. Scroll using
and press
or
again.
.
to choose a ringer melody for this name and number
.
Edit a phone book entry
1. Open your phone book by pressing
2. Scroll using
or
to find the entry you want to edit and press
3. The display will show Edit entry, press
4. Press
.
.
again.
to delete characters and use the keypad to enter new ones,
then press
.
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47
USING YOUR PHONE BOOK
5. Press
press
to delete digits and use the keypad to enter new ones, then
.
6. Scroll using
press
or
to choose a ringer melody for this entry and
.
Delete a phone book entry or all entries
1. Open your phone book by pressing
2. Scroll using
or
.
to find the entry you want to delete or highlight any
entry if you want to delete all entries and press
.
3. Press
to display either Delete entry or Delete all and press
4. Press
to confirm or
.
to cancel.
Copy phone book entries to another registered handset
Note: you can only copy the phone book to another handset if that handset
is registered on your phone system. See page 26.
It’s easy to copy:
• a single entry (Copy entry)
• entries not already on the handset you’re copying to (Copy append)
• all entries (Copy all)
48
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USING YOUR PHONE BOOK
Important: when you copy all entries to a handset, all existing entries will
be deleted. To prevent this from happening you can use the “Copy append
mode”.
1. Open your phone book by pressing
2. Scroll using
press
3. Scroll
4. Scroll
or
.
to find the entry or entries you want to copy and
.
to either Copy entry, Copy append or Copy all and press
or
.
to highlight the handset number you want to copy to
(e.g. 2 for Handset 2) and press
to confirm.
5. Pick up the handset you’re copying entries to and press
.
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49
USING YOUR QUICK DIAL MEMORY
Using your quick dial memory buttons
You can store a name (max. 16 characters) and a telephone number
(max. 24 digits) under each of the quick dial memory buttons:
,
and
.
Store a quick dial name and number
1. Choose the quick dial button under which you want to store a name and
number by pressing either
2. Press
,
or
.
. The display will show Edit entry, press
again.
3. Enter the name you want to store using the keypad and press
4. Enter the phone number you want to store and press
5. Scroll using
or
.
.
to choose a ringer melody for this entry and press
.The display will show Entry saved.
Edit a quick dial entry
1. Choose the quick dial entry to edit by pressing either
,
or
.
2. Press
. The display will show Edit entry, press
3. Press
to delete characters and use the keypad to enter new ones,
then press
50
again.
.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
USING YOUR QUICK DIAL MEMORY
4. Press
press
to delete digits and use the keypad to enter new ones, then
.
5. Scroll using
or
to choose a ringer melody for this entry and press
.The display will show Entry saved.
Delete a quick dial entry
1. Choose the quick dial entry to delete by pressing either
2. Press
. Scroll
to Delete Entry and press
3. Display will show Delete Entry? Press
,
or
.
.
to confirm or
to cancel.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
51
USING YOUR CALLS LIST
Using your calls list
Note: you must subscribe to your network provider’s Caller Display/Caller ID
service for this feature to work. A quarterly fee may be payable.
Incoming call telephone numbers should appear in your calls list. If you have
the caller’s number stored in your phonebook the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per
name and 23 digits per number). The number of new calls received will be
shown in the display with the flashing
icon. If the number doesn’t appear,
this is because either the caller’s identification (Call Line ID) has been withheld
by the caller, or it is unavailable due to network restrictions.
You can open your calls list by pressing the
button. To scroll through your
calls list simply press
or
. To display more information including
the date and time of the call, press
.
Here are some things you may see on your calls list display:
• WITHHELD NUMBER – caller has withheld their number, or this information
isn’t available
• INTERNATIONAL? – caller is calling from another country or using an
internet service
• PAYPHONE – caller is calling from a public payphone
• OPERATOR – caller is a telephone network operator
52
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
USING YOUR CALLS LIST
Store numbers from your calls list to the phone book
It’s easy to store incoming call numbers to your phone book.
1. Press
to open your calls list at the most recent entry.
2. Scroll using
or
to find the entry you want to store and press
3. The display will show Save number, press
.
4. Using your keypad, enter a name for this stored number and press
5. Edit the number for this name, if needed, and press
6. Scroll using
ber and press
or
.
.
.
to choose the ringer melody for this name and num-
.
Store numbers from your calls list to a quick dial memory
It’s easy to store incoming call numbers to one of the three quick dial memory
buttons.
1. Press
to open your calls list at the most recent entry.
2. Scroll using
or
to find the entry you want to store and press
3. Scroll using
to Save to M1 / M2 / M3 and press
.
.
4. Proceed as described above “Store numbers from your calls list to the phonebook”.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
53
USING YOUR CALLS LIST
Delete a single calls list entry
1. Press
to open your calls list at the most recent entry.
2. Scroll using
or
to find the listed call you want to delete and press
.
3. Scroll
until you highlight Delete.
4. Press
to confirm or
to cancel.
Delete all calls list entries
1. Press
to open your calls list at the most recent entry and press
2. Scroll
until you highlight Delete all and press
3. The display will show Delete all? Press
54
.
to confirm or
to cancel.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
.
Use on a private
branch exchange
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
55 55
USE ON A PRIVATE BRANCH EXCHANGE
Use on a private branch exchange
If your phone’s on an exchange (e.g. you need to dial 9 to get an outside line),
you can transfer calls and use call back by using the R button. You’ll need to
check your private exchange manual to find out which timing to use for your exchange. You can choose two recall timings: 100ms (Short) and 300ms (Long).
To set the recall time
1. Open your menu by pressing
highlight Base settings and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Recall and press
.
3. You’ll see the current recall timing setting (e.g. Short).
4. Choose the recall timing setting you want (Short or Long) using
and press
or
.
Insert a dialling pause
If you have to dial a number for an outside line and it takes a while to connect,
you can insert a pause so you don’t have to wait to hear the dialling tone.
To insert a dialling pause, simply enter the number you usually dial for an outside line and then press
for two seconds. A P on your display will show
dialling pause is active.
56
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
USE ON A PRIVATE BRANCH EXCHANGE
Note: you can also insert a dialling pause with a phone number in your
phone book.
Using additional services
Your phone should be able to support services such as call waiting and conference calls. You’ll need to check with your telephone network provider for further information on these services.
Set the dial mode
You have a choice of two dialling modes: tone and pulse. The default setting is
TONE and this is the correct setting for use within Europe.
1. Open your menu by pressing
highlight Base settings and press
2. Scroll using
or
, then scroll using
or
until you
.
until you highlight Dial Mode and press
.
3. You’ll see the current dial mode setting (e.g. Tone).
4. Choose the dial mode setting you want (Tone or Pulse) using
press
or
and
.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
57
USE ON A PRIVATE BRANCH EXCHANGE
Reset to default settings
Important: if you reset to default settings all entries in your phone book,
calls list and redial list are deleted.
To reset to default settings
1. Press
for 10 seconds.
2. Confirm the reset to default settings by pressing
58
for Yes or
for No.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Help and support
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
59 59
HELP AND SUPPORT
Help and support
If you need some help and you’re in the UK, please first check and see if your
problem can be solved using the troubleshooting guide below. If it can’t ,
please call us on 0844 800 6503 (using a UK landline, at time of going to print:
calls cost 6p for connection charge and then 5p a minute. Mobile costs may
vary). Lines are open Monday to Friday, 9am to 5pm, excluding public holidays.
If you’ve a claim on your 2-year guarantee, please contact your supplier.
Some issues may simply be resolved by disconnecting the power to the unit.
In such instances the power to the main base station should be switched off
and batteries in the handset should also be removed for about 20 minutes.
After which reconnect everything to determine if this has resolved the issue.
Troubleshooting guide
I can’t make phone calls
1. Make sure the phone cable is connected properly. If it is, there may be
a fault. Please make sure you’re using the phone cable that came with
your phone.
2. Check power’s plugged in, switched on and working.
3. Make sure you aren’t too far from the base (in ideal conditions, it should
work up to 300 metres outdoors and up to 50 metres indoors).
4. Test the phone line and socket by using another phone.
60
Helpline 0844 800 6503 (See on this page for costs and hours of operation)
HELP AND SUPPORT
I keep losing my connection
1. Make sure you aren’t too far from the base (in ideal conditions, it should
work up to 300 metres outdoors and up to 50 metres indoors).
2. The base may not be in an ideal location – consider moving it.
My handset keeps switching off
1. It may need recharging. So it can charge fully, place your handset on its charger base for at least 16 hours (make sure the power socket is switched on!).
2. Replace the rechargeable batteries. Any replacement batteries should be the
same type as those provided.
The phone system isn’t responding
You may need to reset to default settings. Please see page 58.
Caller’s identification (Call Line ID) isn’t working
1. Check you have this service on your phone line. Please call your
network provider.
2. The caller may have withheld their phone number.
My handset or base doesn’t ring
Check that the ringer is on. See pages 23, 34 and 42.
I’ve got a buzzing noise on my radio, TV or computer
We suggest you use your cordless handset at least one metre away from electrical equipment and mobile phones.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
61
HELP AND SUPPORT
There is interference in the earpiece and/or internet connection is very slow
when using the phone
You must plug the phone into the wall socket via an ADSL filter if you have
broadband internet on your phone line.
62
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
General information
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
63 63
GENERAL INFORMATION
Safety information
Please make sure you read this User Guide carefully.
Intended use
This phone is suitable for use on either a public telephone network or an approved Private exchange (PABX). Any other use is considered unintended use. Unauthorised modification or reconstruction isn’t permitted. Do not open the
device and attempt any repair work yourself.
Phone location
Make sure your phone:
• is on a dry, flat and stable surface
• isn’t a trip hazard with its power cable
• isn’t obstructed by furniture
• is at least one metre from other electrical appliances
• isn’t exposed to smoke, dust, vibration, chemicals, moisture, heat and
direct sunlight.
64
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GENERAL INFORMATION
Power supply
Important: use only the power adapters supplied with your PowerTel 710
Voice.
Power failure can affect your phone and equipment. This telephone cannot be
used to make calls in the event of a power failure. Alternative arrangements
should be made for access to emergency services.
Energy efficient power adapter
The included mains adapter meets the eco-design requirements
of the European Union (Directive 2005/32/EG). Thus, its power
consumption is considerably lower, both in operated as well
as in non-operated mode, compared with the mains adapter
of previous design.
Medical equipment
Do not use your phone:
• near emergency or intensive care medical equipment
• during an electrical storm
It is recommended that if you have a pacemaker fitted you check with a medical
expert or your health adviser before using this product.
Rechargeable batteries
Do not throw the batteries into a fire or water.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
65
GENERAL INFORMATION
Hearing aid compatibility
You phone works with most popular hearing aids. However, given the wide
range of hearing aids available, we can’t guarantee that your phone will
function fully with every hearing aid.
Important: your phone can produce very high sound when Boost is switched on. Please take care if the handset is used by others.
Disposal
In order to dispose of your device, take it to a collection point provided by your local public waste authorities (e.g. recycling centre). According to laws on the disposal of electronic and electrical devices,
owners are obliged to dispose of old electronic and electrical devices
in a separate waste container.
The adjacent symbol indicates that the device must not be disposed
of in normal domestic waste!
Batteries represent a hazard to both health and the environment!
Never open, damage or swallow batteries, nor allow them to get into
the environment.
They may contain toxic and ecologically hazardous heavy metals. You
are legally obliged to dispose of batteries at the point of sale or at appropriate collection points provided by your local public waste authorities. Disposal is free of charge. The adjacent symbols indicate that
66
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GENERAL INFORMATION
batteries must not be disposed of in normal domestic waste and but
at authorised collection points.
Packaging materials must be disposed of according to local regulations.
Technical details
Standard
Power supply (base station)
Range
Standby
Maximum Talk Time
Maximum earpiece volume
Rechargeable batteries
Dialling mode
Optimum ambient temperature
Optimum relative humidity
Recall
DECT¹ GAP²
Input: 100-240V 50/60Hz
Output: 6VDC 800mA
Outdoors Approx 300m
Indoors Approx 50m
Up to 100hrs
Up to 10hrs
+40 dB (distortion < 1,5 %)
AAA 1.2V 750mAh NiMH
Tone (DTMF) / Pulse
0˚C to 45˚C
20% to 80%
100, 300 ms
¹ DECT: Digital Enhanced Cordless Telecommunication = standard for
cordless phones.
² GAP: Generic Access Profile = standard for the operation of handsets and base
stations from different manufacturers.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
67
GENERAL INFORMATION
Default settings
To reset to default settings, please see page 58.
Cordless handset default settings
Language
English
Handset name
PowerTel
Handset ringing melody (external)
7
Handset ringing melody (internal)
9
Handset ringing volume
5
Base ringing melody
3
Base ringing volume
3
Keypad beep
On
Auto talk
On
Contrast
3
Backlight time
10s
Boost on
Off
Recall time
100ms
Dialling mode
Tone
PIN code
0000
Voice prompt
Off
68
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
GENERAL INFORMATION
Maintenance and guarantee
Maintenance
•
•
Please clean your equipment’s surfaces with a soft, fluff-free cloth.
Never use cleaning agents or solvents.
Guarantee
AMPLICOMMS equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly
developed technologies ensure trouble free functioning and a long service life.
The terms of the guarantee do not apply where the cause of the equipment
malfunction is the fault of the telephone network operator or any interposed
private branch extension system. The terms of the guarantee do not apply to
the rechargeable batteries or power packs used in the products. The period of
guarantee is 24 months from the date of purchase.
All deficiencies resulting from material of production faults which occur during
the period of guarantee will be eliminated free of charge. Rights to claims under
the terms of guarantee are annulled following intervention by the purchaser or
third parties. Damage caused as a result of improper handling or operation, incorrect positioning or storing, improper connection or installation, Acts of God
or other external influence are not covered by the terms of guarantee.
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
69
GENERAL INFORMATION
In the case of complaints, we reserve the right to repair or replace defect
parts or provide a replacement device. Replacement parts or devices become
our property.
Rights to compensation in the case of damage are excluded where there is no
evidence or intent or gross negligence by the manufacturer.
If your equipment shows signs of defect during the period of guarantee, please
return to the sales outlet in which you purchased the AMPLICOMMS equipment
together with the purchase receipt. All rights to claims under the terms of guarantee in accordance with this agreement must be asserted exclusively with regard to your sales outlet.
Two years after the purchase of our products, claims under the terms of guarantee can no longer be asserted.
Declaration of conformity
This device fulfils the requirements stipulated in the EU directive:
1999/5 EU directive on radio equipment and telecommunications
terminal equipment and the mutual recognition of their conformity.
Conformity with the above mentioned directive is confirmed by the CE symbol
on the device.
To view the complete Declaration of Conformity, please refer to the free
download available on our website www.amplicomms.com
70
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
Index
Helpline
0844(See
800 6503
(See page
60 for
costs and
and hours
of operation)
Helpline 0844 800
6503
page
58 for
costs
hours
of operation)
71 71
INDEX
A
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appointment . . . . . . . . . . . . . . . . . . . . . . . . . 44
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
B
Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Base ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Basic guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . 8
E
Earpiece volume . . . . . . . . . . . . . . . . . . . . . . 22
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Equaliser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F
C
Call back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call length . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Charge your handset. . . . . . . . . . . . . . . . . . . 10
Clock hours format . . . . . . . . . . . . . . . . . . . . 40
Conference call . . . . . . . . . . . . . . . . . . . . . . . 25
Confirmation beep . . . . . . . . . . . . . . . . . . . . 38
Connect your base . . . . . . . . . . . . . . . . . . . . . 9
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
D
Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Declaration of conformity. . . . . . . . . . . . . . . 70
72
Default settings . . . . . . . . . . . . . . . . . . . . 58, 68
Deregister a handset . . . . . . . . . . . . . . . . . . . 27
Dial mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Dialling pause . . . . . . . . . . . . . . . . . . . . . . . . 56
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Find handset . . . . . . . . . . . . . . . . . . . . . . . . . 27
G
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . 8
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
H
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 36
Handset ringer . . . . . . . . . . . . . . . . . . . . . 23, 34
Handsfree. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
INDEX
I
Install your batteries . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . 64
Internal call . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . 65
Private branch exchange. . . . . . . . . . . . . . . . 56
Private exchanges . . . . . . . . . . . . . . . . . . . . . 14
Q
K
Quick dial . . . . . . . . . . . . . . . . . . . . . . 22, 50, 53
Keypad Beep . . . . . . . . . . . . . . . . . . . . . . . . . 36
R
L
Recall time . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Rechargeable batteries . . . . . . . . . . . . . . . . . 65
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Register a handset. . . . . . . . . . . . . . . . . . . . . 26
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lock the keypad . . . . . . . . . . . . . . . . . . . . . . . 24
M
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 69
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Medical equipment . . . . . . . . . . . . . . . . . . . . 65
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
O
Operation of Voice Menu. . . . . . . . . . . . . . . . 11
P
Phone book . . . . . . . . . . . . . . . . . . . . 21, 46, 53
Phone location. . . . . . . . . . . . . . . . . . . . . . . . 64
PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power failure . . . . . . . . . . . . . . . . . . . . . . . . . 28
S
Safety information . . . . . . . . . . . . . . . . . . . . 64
Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Speaking voice menu . . . . . . . . . . . . . . . . . . 11
Spoken menu guidance . . . . . . . . . . . . . . . . 45
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 43
T
Take a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Technical details . . . . . . . . . . . . . . . . . . . . . . 67
Telephone cable. . . . . . . . . . . . . . . . . . . . . . . 10
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
73
INDEX
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transfer an external call . . . . . . . . . . . . . . . . 25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 60
U
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 30
V
Voice prompts . . . . . . . . . . . . . . . . . . . . . . . . 45
74
Helpline 0844 800 6503 (See page 60 for costs and hours of operation)
4 250711 989439
Distributed by: Audioline GmbH, D-41460 Neuss
June 12 – ISSUE 1.0
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