Using GTMail with Fleetbroadband

Using GTMail with Fleetbroadband
Using GTMail
optimised for
Fleetbroadband
Sending Email easily
and effciently
Version 1.0
February 2010
Extra long document
title goes here
Contents
1
Overview
1
2
Key Features
1
2.1
At Sea
1
2.2
In the Office
1
3
Benefits of using GTMail with Fleetbroadband
2
4
Network Installation Considerations
3
5
Installing and Configuring GTMail for Fleetbroadband
4
5.1
PC Hardware and Software requirements
4
5.2
The Message Handling System Wizard
4
5.3
The Mail Setup Wizard
6
5.4
Setting up GTMail to make connections with Fleetbroadband
8
6
Using GTMail with Fleetbroadband
9
7
Monitoring and control of costs
10
8
Further Details and Support
11
1
Overview
GTMail offers a high end e-mail, fax and SMS solution for ships. GTMail Version 12.0.1.62 and
above is optimised for Inmarsat Fleetbroadband. It can also be used with other Inmarsat services
such as Mini M, Inmarsat B, Fleet 33/55/77, BGAN. GTMail is a cost effective communications
solution. It is suited to vessels who wish to send and receive email, fax, SMS to/from shore over
Fleetbroadband or other communications circuit types.
2
Key Features
GTMail has many features that allow vessels and operators the opportunity to communicate
effectively while keeping control of airtime bills. GTMail integrates directly with Microsoft Outlook /
Outlook Express which is a very familiar interface even to novice users.
2.1
At Sea
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2.2
Full Duplex Transmission
Does not require Launchpad application
Automatic start and stop of internet session
Automatic Compression
Tracking facility using Fleetbroadband GPS
Fleetbroadband usage pop up monitoring
Restart from Point of Interruption
Delivery, non-delivery, read and unread receipts
EDI (Electronic Data Interchange)
Variable Batch Sizes
Account Codes
Uses the very popular GTMail Protocol, designed for Satellite and GSM circuits
Can install GT over any sized network onboard
Ship staff can send and receive e-mail to and from ashore whilst in their cabin
Size restrictions for sending externally can be put in place
Ship staff can exchange e-mails internally so becomes a more efficient method of
exchanging data onboard
Provides an office environment onboard
Captain can still view all incoming and outgoing messages
In the Office
Online Mailbox Management Facility:
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GTAlert
GTAlarms
View Mailbox contents
Filter senders messages
Communications Report
View Airtime used
Forward Messages
Track Vessel Location
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3
Benefits of using GTMail with Fleetbroadband
Reliability
GTMail over Fleetbroadband has been tested vigorously from our offices and with customers at
sea.
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Speed
Connections are reliable
Consistent performance during mail transfer
One of the key advantages of GTMail is the ability to perform fully-duplex connections. Mail can be
sent and received at the same time efficiently.
The following tests were performed on a Thrane & Thrane terminal in Sept 2009. Connections used
standard IP connections. The same compressed data was sent inbound and outbound on each
transmission test.
Email sent/received (Compressed size)
Transmission time
16KB in/out
14 sec
32KB in/out
18 sec
64KB in/out
24 sec
128KB in/out
38 sec
256KB in/out
1 min 2 sec
512KB in/out
1 min 55 sec
1MB in/out
3 min 32 sec
2MB in/out
6 min 55 sec
5MB in/out
16 min 59 sec
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4
Network Installation Considerations
GTMail can be installed on a standalone communications PC or vessel network. It will work directly
with Fleetbroadband terminals over the Ethernet or ISDN interface.
Customers may choose to deploy a firewall to lock down the Fleetbroadband terminal solely for
GTMail use. GT supply a Cisco firewall which can be pre-configured to only allow GTMail traffic
over the Fleetbroadband terminal. All other internet traffic e.g. web browsing, automatic updates
can be disallowed.
If the vessel already has a firewall solution we will advise of the TCP/IP addresses and ports that
are required for GTMail operation.
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5
Installing and Configuring GTMail for Fleetbroadband
Installing GTMail is wizard based and the installer has been designed for the end-user without the
need for an engineer. On standalone or network configurations the message handling system in GT
Mail is configured…
5.1
PC Hardware and Software requirements
Minimum PC requirements are
Pentium III Processor, 1GB RAM, CD-ROM drive
Software requirements are
Microsoft Windows 2000 / XP / 2003 / Vista / 2008 / Windows7
Microsoft Outlook 98 / 200 / XP / 2003 / 2007
5.2
The Message Handling System Wizard
The user would now enter the main mailbox details provided when an account has been requested
from GT.
Page 4
Additional onboard email accounts can now be created. For example, if the vessel was called the
“Falcon” the main email address could be falcon@gtships.com. Then additional accounts such as
master.falcon@gtships.com or joebloggs.falcon@gtships.com could be created for use on other
PCs on the vessel network.
Finally the wizard starts all the services required.
Page 5
5.3
The Mail Setup Wizard
Once the message handling system has been configured, Mail clients can be set up. This is done
with the Mail Setup Wizard
Firstly, the wizard checks the Windows/Outlook configuration on the PC.
The user will then add their email address as defined in 2.3.1 step 3.
Page 6
Step 3 of the wizard is for specifying the location of Outlook data files associated with the mail
account.
Finally, the profile and other settings are applied and GTMail is now configured to work with
Microsoft Outlook.
Page 7
5.4
Setting up GTMail to make connections with Fleetbroadband
GTMail can now be configured to send or receive email from shore.
A Fleetbroadband circuit type can be added for making connections to the GTHub. Again, a wizard
performs this task and configures access IP addresses etc automatically.
In this example a Thrane&Thrane Sailor 150 terminal has been manually selected
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6
Using GTMail with Fleetbroadband
Clients using Microsoft Outlook have a variety of methods for initiating a connection over the
Fleetbroadband. They can click the “send/receive” button in the Outlook toolbar.
GTMail will then bring up a list of items to send in the transmission. The screen below shows the
uncompressed size and the compressed size of messages. It will also indicate cost in USD when
tariffs have been configured.
The user can then click the large button (bottom centre) to use the default connection - in this
example a Thrane&Thrane Sailor 500 or click next to use a different circuit
Page 9
GTMail by default will use a Fleetbroadband standard IP session. The software will automatically
open the Fleetbroadband standard IP connection, transfer outbound and receive inbound in full
duplex and then close the connection automatically. Below is an example of a 5MB inbound and
outbound transfer in progress.
There are advanced settings for Fleetbroadband users. For example, streaming circuits can be
specified in the Quality Of Service (QOS) field in advanced properties, see below.
7
Monitoring and control of costs
Using the standard features of GTMail, users can monitor airtime usage. Tariffs can be configured
within GTMail to indicate cost before a transmission takes place
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8
Further Details and Support
Inmarsat contact
Customer_care@inmarsat.com
H2O Satellite Contact
support@h2osatellite.com
www.h2osatellite.com
Tel +44 (0) 1925 818 940 (Support)
Tel +44 (0) 1925 818 918 (Sales)
Global Technology House
11 Padgate Business Park
Green Lane
Padgate
Warrington
WA1 4JN
UNITED KINGDOM
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