Defy | C475 | Instruction manual | Defy C475 Instruction manual

The manufacturer strives for continuous improvement.
For this reason, the text and illustrations in this manual
are subject to change without notice.
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Part number
Read this manual before initial installation and operation of the
Dear customer,
Your new Defy refrigerator was manufactured in a state of the art facility and has passed the
strictest quality control procedures.
Please read this manual carefully before using your product for the first time and then store it
within easy reach for future reference.
We trust you will enjoy years of trouble free use.
The user manual:
This manual will provide you with information on how to safely operate and care for your
product in order that you gain the maximum benefit from it.
Pay particular attention to any safety instructions.
Please read all additional documents supplied with your product.
Please note that this manual may be used for several similar but different models. Please
check for relevance regarding your particular model.
Explanation of symbols used in this manual
Important safety information. Warning for hazardous situations with regard to life and
Caution; Warning for supply voltage.
Caution; Warning for fire hazard.
Caution; Warning for hot surfaces.
Read the instructions.
Useful information. Important information or useful hints about usage.
Remove all packaging.
Ensure that packing material is disposed of in a responsible manner and that any plastic bags
are cut up to prevent children playing with them and accidentally suffocating.
If the refrigerator is damaged in any way do not use it. Report the damage to your dealer who
will take the necessary corrective action.
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1. Your Refrigerator
2. Important Safety Information
Child safety
HCA Warning
Refrigerators with a water dispenser
Things to be done for energy saving
Recommendations for freshfood
3. Installation
Points to be considered when
re-transporting your refrigerator
Before operating your refrigerator
Electric connection
Adjusting the feet
Placing and Installation
4. Using your refrigerator
Indicator Panel
Indicators & button functions
Indicators & button functions
Egg tray
Blue light
Icematic and ice storage container
5. The freezer compartment
Deep Freeze packaging information
Freezer compartment settings
Placing the food
6. Chiller compartments
Multi Hygiene
Odour filter
7. Water Dispenser
Water dispenser (continued)
8. Maintenance and cleaning
9. Trouble Shooting
10. Refrigerator specifications
11. Service Centres
12. Warranty
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Your Refrigerator
1. Fan
2. Ampoule
3. Adjustable body shelves
4. Bottle rack
5. 0 °C Compartment (Chiller compartment)
6. Crisper cover
7. Salad crisper
8. Ice bank
9. Ice bank tray
10. Deep-freeze compartment
11. Air grille
12. Adjustable front feet
13. Control panel and temperature control
14. Fridge compartment door shelves
15. Water dispenser
16. Egg holders
17. Bottle shelf
18. Fridge compartment
19. Freezer compartment
Figures represented in this instruction manual are schematic and may not
correspond exactly with your refrigerator. If the parts are not included in the
refrigerator you have purchased, they may be model specific and therefore
only valid for some models.
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Important safety information
Please review and observe the following
information. Failure to do so may result in
injuries or material damage and will render
any warranty and reliability commitments
void. The usage life of the refrigerator you
have purchased is 10 years. This is the time
period that spare parts will be stocked for the
refrigerator to meet any maintenance or
service requirements.
This refrigerator is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning the use of the
refrigerator by a person responsible for their
safety. Children should be supervised to
ensure that they do not play with the
• Hand this owners manual over to the new
owner should ownership change.
The refrigerator must only be used for its
intended purpose, i.e. the storing of edible
The refrigerator is intended to be used in
household and similar applications such as
staff kitchen areas in shops, offices and
other working environments; farm houses
and by clients in hotels, motels and other
residential type environments; bed and
breakfast type environments; catering and
similar non-retail applications.
Consult with your authorised DEFY service
centre for all questions and problems
relating to the refrigerator. Only authorised
agents are to carry out repairs.
Vapour and vaporized cleaning materials
must never be used in the cleaning and
defrosting the refrigerator. The vapour may
come into contact with the electrical parts
and cause a short circuit or electric shock.
Do not allow children to hang on the
refrigerator door as the unit could topple
forward risking personal injury. Never use
the parts on your refrigerator, such as the
door, as a means of support or step.
Do not use electrical appliances inside the
refrigerator or freezer.
Do not drill, cut or modify the refrigerator.
Injuries may result if the refrigerant circuit
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is damaged. See HCA warning overleaf.
Do not damage the refrigerant circuit.
Keep ventilation openings, in the
refrigerator or in the built-in structure, clear
of obstructions.
Repairs must be carried out by authorised
persons only. Repairs carried out by
incompetent persons create a user risk.
Unplug the refrigerator when cleaning,
during routine maintenance or if it will not
be used for an extended period.
To unplug the refrigerator, remove the plug
by pulling on the plug and not the cable!
Do not operate a damaged refrigerator.
Consult with your nearest DEFY service
centre should you have any concerns.
The electrical safety of the refrigerator is
only guaranteed if the earth system of your
home is compliant to national standards.
Exposing the refrigerator to rain, snow, sun
and wind is an electrical safety risk.
Should the mains lead of the refrigerator
become damaged or should it need
replacing at any time, it must be replaced
by a special purpose made mains lead
which can only be obtained from a DEFY
Authorised Service Agent.
Never plug the refrigerator into the wall
socket during installation. Death or serious
injury may result.
Never connect your refrigerator to
electricity saving systems as they may
damage the refrigerator.
Do not store medicine or academic
research samples which require strict
temperature control in the refrigerator.
Do not store or use flammable gas,
benzene, petrol or volatile substances in or
near the refrigerator.
Do not store explosive substances such as
aerosol cans with a flammable propellant
in the refrigerator.
In the event of a malfunction, disconnect
the refrigerator from the power supply.
Do not overload your refrigerator with
excessive amounts of food. If overloaded,
the food items may fall down and injure
you and damage the refrigerator when you
open the door. Never place objects on top
of the refrigerator, they may fall down and
injure you when you open or close the
refrigerator door.
If there is a blue light fitted on the
refrigerator, do not look at the blue light
through optics.
• The
refrigerator may move if the
adjustable legs are not properly levelled
on the floor. Levelling the adjustable legs
on the floor helps prevent the refrigerator
from moving.
When carrying the refrigerator, do not hold
on the door handle as this may cause the
handle to break.
When placing your refrigerator next to
another refrigerator or freezer, the
distance between the devices should be at
least 80 mm. Failure to do so may cause
adjacent walls to humidify.
compartment; Do not put bottled and
canned liquid beverages in the freezer
compartment as they may burst.
Do not touch frozen food with your hands;
they may stick to your hand.
Never pour or spray water into or on the
refrigerator and do not store liquids, pot
plants or open containers on top of the
refrigerator as these might spill causing
electrical shorting.
For manually controlled refrigerators, wait
at least 5 minutes before starting the
refrigerator after a power failure.
Avoid any damage to the power cable
when transporting the refrigerator.
• Ensure that there is sufficient spacing
between the refrigerator and surrounding
• Unplug the refrigerator from the mains
when you clean the refrigerator.
Child safety
• If the door has a lock, the key should be
kept out of reach from children.
• If you are discarding an old refrigerator
with a lock or latch fitted to the door,
disable the lock/latch, and ensure that the
refrigerator is left in a safe condition to
prevent children from being trapped inside
and suffocating.
• Children must be supervised to prevent
them from tampering with the refrigerator.
HCA Warning
Refrigerator cooling systems containing
At DEFY, the care and protection of our
environment is an on going commitment.
This DEFY refrigerator is particularly
environmentally friendly and contains non
CFC / HFC natural substances in the cooling
system (Called R600a) and in the insulation
(Called cyclopentane). These are potentially
flammable if exposed to fire. Therefore, take
care not to damage, the cooling circuit /
pipes of the refrigerator in transportation and
in use.
In case of damage do not expose the
refrigerator to fire or potential ignition
sources and immediately ventilate the
room where the refrigerator is situated.
Ignore this warning if your refrigerators
cooling system contains R134a.
Never dispose of the Refrigerator in a
• Bending the cable may cause a fire.
• Never place heavy objects on the power
Do not touch the plug with wet hands.
Do not plug in the refrigerator if the wall
socket is loose.
On delivery, check to make sure that the
refrigerator is not damaged and that all the
parts and accessories are in perfect
Ensure that the plug remains readily
accessible. Do not use multiple adapter
plugs or an extension cable.
Do not dispose of your Refrigerator
along with regular household waste.
Contact your local authority for disposal
information and facilities available.
For refrigerators with a water dispenser
Pressure of water mains should be at a
minimum of 1 bar. Pressure of the water
mains should be at a maximum of 8 bars.
• Use only potable water.
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Things to be done for energy
• Do not leave the doors of your refrigerator
open for long periods of time.
• Do not put hot food or drinks in your
Recommendations for freshfood
• Please do not let any foods come into
contact with the temperature sensor in the
freshfood compartment. In order to
maintain the freshfood compartment at the
ideal storage temperature, the sensor
must not be interfered with by any foods.
• Do not overload your refrigerator. This
restricts effective air circulation in the
• Do not place hot foods in your refrigerator.
• Do not install your refrigerator under direct
sunlight or near heat emitting appliances
such as ovens, dishwashers or radiators.
• Pay attention to keep your food in closed
• For
compartment; You can store maximum
amount of food items in the freezer when
you remove the shelf or drawer of the
freezer. The energy consumption value
stated for your refrigerator has been
determined by removing the freezer shelf
or drawer and under maximum load. There
is no harm in packing a shelf or drawer
with a variety of different shapes and sizes
of food to be frozen.
• Thawing frozen food in the fridge
compartment will provide both energy
saving and preserve the food quality.
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Please remember that the manufacturer
shall not be held liable if the information
given in the instruction manual is not
Points to be considered when
transporting your refrigerator
1. Your refrigerator must be emptied and
cleaned prior to any transportation.
2. The shelves, accessories, crisper etc.
In your refrigerator must be fastened
securely with adhesive tape to protect
against any jolts before repackaging
3. Packaging must be tied with thick tape and
strong rope and the transportation
guidelines printed on the package must be
3. Clean the interior of the refrigerator as
recommended in the “Maintenance and
cleaning” section.
4. Plug the refrigerator into the wall socket.
When the fridge door is open the fridge
compartment interior light will come on.
5. You may hear a noise as the compressor
starts up. The liquid and gases sealed
within the refrigeration system may also
give rise to noise, even if the compressor
is not running, this is quite normal.
6. The front edges of the refrigerator may feel
warm. This is normal. These areas are
designed to be warm to avoid
Electrical connection
Before operating your refrigerator
Before using your refrigerator please check
the following:
1. Is the interior of the refrigerator dry and
can the air circulate freely at the rear of it?
2. The 2 plastic wedges can be fitted as
illustrated in the figure below. The plastic
wedges will provide the required distance
between your refrigerator and the wall in
order to allow for free air circulation. (The
illustrated figure is an example only and
may not match your refrigerator exactly).
Connect your refrigerator to a grounded
socket which is protected by a fuse with the
appropriate capacity.
The connection must be in compliance with
national regulations.
The power cable plug must be easily
accessible after installation.
The specified voltage must be equal to your
mains voltage.
Extension cables and multiway plugs must
not be used for connection.
A damaged power cable must be
replaced by a qualified electrician.
A damaged refrigerator must not be
operated before it is repaired! There is
danger of an electric shock!
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Adjusting the feet
The refrigerator may move if the adjustable
legs are not properly levelled on the floor.
Levelling the adjustable legs on the floor:
You can level your refrigerator by turning the
front legs as shown in the illustration below.
The corner where the legs are is lowered
when the leg is turned in the direction of the
black arrow and raised when turned in the
opposite direction.
Having someone to carefully assist in tilting
the refrigerator slightly will help facilitate this
Installing the lower ventilation cover
The lower ventilation cover can be installed
as illustrated in the figure below.
Placing and Installation
If the entrance door of the room where the
refrigerator is to be installed is not wide
enough for the refrigerator to fit through,
then call an authorized service centre and
have them remove the doors of your
refrigerator in order that the refrigerator can
fit sideways through the door.
1. Install your refrigerator in a place that
allows for ease of use.
2. Keep your refrigerator away from heat
sources, humid places and direct sunlight.
3. There must be appropriate air ventilation
around your refrigerator in order to achieve
efficient operation.
The refrigerator is to have at least a 50
mm space from the ceiling and at least a
50 mm space from the wall.
If the floor is covered with a carpet, your
refrigerator must be elevated 25 mm from
the floor.
4. Place your refrigerator on an even floor
surface to prevent jolts.
5. Do not keep your refrigerator in ambient
temperatures under 10°C.
Your refrigerator should be installed at least
300 mm away from heat sources such as
hobs, ovens, central heaters and stoves and
at least 50 mm away from electrical ovens
and should not be located under direct
Please make sure that the interior of your
refrigerator is cleaned thoroughly.
If two refrigerators are to be installed side by
side, there should be at least 20 mm
distance between them.
When operating your refrigerator for the
first time, please observe the following
instructions during the initial six hours:
The door should not be opened frequently.
The refrigerator must be operated empty
without any food in it. Do not unplug your
refrigerator. If a power failure occurs out of
your control, please see the warnings in the
“Recommended solutions for the problems”
section. Original packaging and foam
materials should be kept for any future
transportation or moving.
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Using your refrigerator
Indicator Panel
1– Quick Freeze Function
The Quick Freeze indicator turns on when
the Quick Freeze function is on.
To cancel this function press the Quick
Freeze button again. The Quick Freeze
indicator will turn off and return to its normal
settings. If you do not cancel the Quick
Freeze function it will automatically cancel
itself after 4 hours or when the freezer
If you require large amounts of fresh food to
be frozen, press the Quick Freeze button
before placing the food into the freezer
If you press the Quick Freeze button
repeatedly and at short intervals, the
electronic circuit protection will be activated
and the compressor will not start up
Please Note: This function is not recalled
when power restores after a power failure.
Figures represented in this instruction manual are schematic and may not
correspond exactly with your refrigerator. If the parts are not included in the
refrigerator you have purchased, they may be model specific and therefore
only valid for some models.
Page 10
2– Quick Freeze Indicator
This icon flashes in an animated style when
the Quick Freeze function is active.
3- Freezer Set Function
This function allows you to set the freezer
compartment temperature. Press this button
to set the temperature of the freezer
compartment to -18°C, -20°C, -22°C and 24°C respectively.
4- Freezer Compartment Temperature
Setting Indicator
Indicates the temperature set for the
Freezer Compartment.
5- Freezer Compartment Temperature
-24°C, -22°C, -20°C, -18°C indicators light
up continuously.
6- Fridge Set Function
This function allows you to set the fridge
compartment temperature. Press this button
to set the temperature of the fridge
compartment to 8°C, 6°C, 4°C, 2°C
7- Fridge Compartment Temperature
Setting Indicator
Indicates the temperature set for the Fridge
8°C, 6°C, 4°C and 2°C indicators light up
9– Quick Fridge Function
When the Quick Fridge button is pressed,
the temperature of the compartment will
become colder than the set values. This
function can be used to rapidly cool food
placed in the fridge compartment. If you
want to cool large amounts of fresh food, it
is recommended that you activate this
feature before placing the food into the
The Quick Fridge indicator will turn off and
settings will return to normal. If you do not
cancel Quick Fridge then it will
automatically cancel itself after 2 hours or
when the fridge compartment reaches the
required temperature.
Please Note: This function is not recalled
when power restores after a power failure.
10- Quick Fridge Indicator
This icon flashes in an animated manner
when the Quick Fridge function is active.
11- Eco-Fuzzy (Special Economic Usage)
Press the Quick Freeze button for 3
seconds to activate the Eco Fuzzy Function.
The Refrigerator will start operating in the
most economic mode at least 6 hours later
and the economic usage indicator will turn
on when the function is active.
Press the Quick Freeze button for 3
seconds to deactivate the Eco Fuzzy
12- High Temperature/ Error Warning
This light comes on during high temperature
failures and error warnings.
13. Economic Usage Indicator
Indicates that the refrigerator is running in
energy-efficient mode. This indicator will be
active if the Freezer Compartment
temperature is set to 18°C. The Economic
Usage Indicator turns off when the Quick
Fridge or Quick Freeze function is selected.
14- Ionizer Indicator Light
Indicator light lights up continuously. This
light indicates that your refrigerator is
protected against bacteria.
The Quick Fridge indicator will remain lit
when the Quick Fridge function is enabled.
To cancel this function press the Quick
Fridge button again.
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15-Energy Saving Function
When you press this button, the Energy
saving icon will light up and the Energy
Saving Function will be activated. If the
Energy saving function is active, all icons on
the display other than the Energy saving
icon will turn off.
If any other button is pressed or the door is
opened when the Energy Saving Function is
active, the Energy Saving Function will be
deactivated and the icons on the display will
return to normal. If you press this button
again, the Energy Saving icon will turn off
and the Energy Saving Function will no
longer be active.
16-Key Lock Mode
Press the Quick Freeze and FRZ Set
buttons concurrently for 3 seconds. The Key
lock icon will light up and the key lock mode
will be activated. Buttons will not function if
the Key Lock mode is active. Press Quick
Freeze and FRZ Set buttons concurrently for
3 seconds again. The Key lock icon will turn
off and the key lock mode will be
Blue light
Food stored in the crispers that are
illuminated with a blue light continue their
photosynthesis by means of the wavelength
effect of blue light and thus, preserve their
freshness and increase their vitamin content.
Icematic and ice storage container
Using the Icematic
Fill the Icematic with water and seat it
correctly. Your ice will be ready in
approximately two hours. Do not remove the
Icematic from its seating to take ice.
Turn the knobs clockwise by 90 degrees and
ice cubes in the cells will fall down into the
ice storage container below.
The ice storage container may be removed
and the ice cubes served from the container.
The ice cubes can be kept in the ice storage
Ice storage container
The ice storage container is only intended
for accumulating the ice cubes. Do not put
water in it, doing so will cause it to break.
Door Open Warning
An audio warning will be given when the
fridge compartment door of your refrigerator
is left open for a certain period of time.
The audio warning signal will mute when
pressing any button on the indicator or when
the door is closed.
Dual cooling system
Your refrigerator is equipped with two
separate cooling systems to cool the fresh
food compartment and freezer compartment.
Thus, air in the fresh food compartment and
freezer compartment do not get mixed.
Thanks to these two separate cooling
systems, cooling speed is much higher than
compartments do not get mixed. Additional
power saving is also achieved since the
defrosting is performed individually.
Egg tray
You can install the egg holder to the desired
door or body shelf.
Never store the egg holder in the freezer
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• Unwrapped food containing acids or salt
The freezer compartment
Deep-freeze information
• Food
must be frozen as rapidly as
possible when placed in a freezer to
maintain its quality.
• It is possible to keep food for a long time
period only at temperatures of -18 degrees
C or lower.
• The quality of food in a freezer can be
temperatures of -18 degrees C or lower.
• Pre-packed commercially frozen food
should be stored in accordance with the
frozen food manufacturer’s instructions for
(4 star)
frozen food
• To ensure that the high quality achieved by
the frozen food manufacturer and the food
retailer is maintained, the following should
be remembered:
Put packages in the freezer as quickly as
possible after purchase. Ensure that
contents are labelled and dated. Do not
exceed “Use By” or “Best Before” dates on
the packaging.
If there is a power failure do not open the
freezer door. Even if the power failure
lasts up to the “Temperature rise time” as
indicated on the refrigerator specifications
table, frozen food will not be affected. In
case the failure lasts longer, the food must
be checked and when necessary, must be
consumed immediately or must be frozen
after being cooked.
• Wrap all food before storage. Seal all
foods, or place in airtight containers to
prevent dehydration.
• Eliminate all the air pockets from
packages and keep air out by firm sealing.
• When packaging in sheet material such as
aluminium foil, parcel tightly and press out
all air pockets. All folds should be sealed
with deep-freeze sealing tape.
may permanently stain the cabinet interior.
When loading bulk into the freezer, load
one quarter at a time and allow to freeze
before loading the next quarter.
Divide food into reasonable portions
according to your requirements.
Allow hot food to cool before putting it into
the freezer. Freeze cooked food in small
quantities. This ensures rapid freezing and
maintains the quality of the food.
Food that has defrosted must be
consumed within 24 hours. Only cooked
food can be refrozen. Do not re-freeze
food that has defrosted.
Do not exceed the expiry date shown on
food packs.
Do not take out frozen food with wet
hands. Your hands could stick to the
frozen food.
material to avoid odour penetration or
degradation of the food.
Transport pre-frozen food from the
supermarket in foil lined cooler bags and
transfer to the home freezer as soon as
Place fresh food to be frozen near the side
walls of the freezer to ensure fast freezing.
Never exceed the maximum freezing
capacity of the freezer. If you are going to
freeze fresh food in excess of 2 kg. turn
the Quick Freeze function on and wait for
at least three hours before placing the
fresh food in the freezer. Do not freeze too
large a quantity of food at any one time.
The quality of the food is best preserved
when it is frozen right through to the centre
as quickly as possible. Take special care
not to mix already frozen food and fresh
The fridge and freezer compartments defrost
Page 13
Note If you find that the door of the freezer is difficult to open just after you have closed it, this
is due to the pressure difference which will equalize and allow for the door to be opened
normally after a few minutes.
Deep Freeze packaging information
Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour,
oils and acids and they must also be airtight. They must be made from materials that are
suitable for deep freeze usage.
Materials necessary for packaging
Cold resistant adhesive tape, Self adhesive labels, Rubber rings and a Pen.
Freezer compartment settings
Freezer Compartment
Fridge Compartment
This is the normal recommended setting.
-20,-22 or -24°C
These settings are recommended when
the ambient temperature exceeds 30°C.
Quick Freeze
Use when you wish to freeze your food in a
short time. Your refrigerator will return to its
previous mode when the process is over.
-18°C or colder
If you think that your fridge compartment is
not cold enough because of the hot
conditions or frequent opening and closing
of the door.
-18°C or colder
Quick Fridge
You can use it when your fridge
compartment is overloaded or if you wish to
cool down your food rapidly. It is
recommended that you activate quick fridge
function 4-8 hours before placing the food.
Placing the food
Freezer compartment shelves
Various frozen food such as meat, fish, ice
cream, and vegetables
Egg holder
Fridge compartment shelves
Food in pans, covered plates and closed
Fridge compartment door shelves
Small and packaged food or drinks (such
as milk and fruit juice)
Vegetables and fruits
Chiller compartment
Delicatessen products (cheese and butter)
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Odour filter
Chiller compartments
Chiller compartments help prepare foods,
that you intend to freeze, to be ready for
freezing. You can also use these
compartments to store food at a temperature
You can increase the inner volume of your
refrigerator by removing any of the chiller
To do this, simply pull the compartment
towards yourself; the compartment will stop
when it reaches the stopper.
The Odour filter in the air duct of the fridge
compartment prevents the build-up of
unpleasant odours in the refrigerator.
To remove the odour filter, pull the cover of
the odour filter downwards and remove as
To clean the odour filter simply leave the
filter exposed to sunlight for one day. Install
the filter back in its place. Clean the odour
filter once a year.
The compartment will be released when you
lift it about 1 cm and pull it towards yourself.
Multi-Hygiene consists
protection systems:
Hygiene+: The photo catalyst filter in the air
channel of the refrigerator helps to clean the
air inside. This filter also reduces bad smells.
Ion+ The Ionizer, situated in the air channel
of the refrigerator, ionizers the air. With the
help of this system airborne bacteria and
bad smells that originated from these
bacteria will be reduced.
Page 15
Filling the water dispenser's tank
Water Dispenser (some models)
The water dispenser is a very useful feature
with regards to accessing chilled water
without having to open the door of your
fridge. Since you do not have to open the
door of your fridge frequently, you also save
on electricity.
Open the cover of the water tank as shown
in the figure. Fill up with pure and clean
drinking water. Close the cover. To avoid
any accidental flow of water, we recommend
that you lock the water dispenser. (See
diagram on following page)
Using the water dispenser
Push in the lever of the water dispenser with
your glass for water flow. Releasing the lever
cuts off the water flow.
When operating the water dispenser,
maximum flow is achieved by fully
depressing the lever. Please note, how
much water flows from the dispenser
depends on how far you depress the lever.
As the level of water in your cup / glass
rises, gently reduce the amount of pressure
on the lever to avoid overflow. If you depress
the lever by a small amount, then the water
will only trickle; this is perfectly normal and is
not a fault
Do not fill the water tank with any liquid other
than drinking water; beverages such as fruit
juice, carbonated beverages and alcoholic
drinks are not suitable for use with the water
dispenser. If such liquids are used, the water
dispenser will malfunction and may be
damaged beyond repair. The warranty does
not cover such usage. Some of the
ingredients and additives in these drinks /
beverages may also attack and damage the
water tank material.
Use clean and pure drinking water only.
Capacity of the water tank is 2.2 litres (3.8
pints); do not overfill.
Push the arm of the water dispenser with a
rigid glass. If you are using disposable
plastic glasses, push the arm with your
fingers from behind the glass.
Page 16
The safety lock is intended to provide ease
of usage when filling the water tank and at
the same time to prevent little children from
tampering with the water dispenser.
Water tray
Any water that drips whilst using the water
dispenser accumulates in the drip tray.
Empty the drip tray from time to time by
removing the drip tray by pulling it towards
yourself, remove the plastic strainer by
pressing on the sides.
Connect only to a drinking water line.
Cleaning the water tank
Release the tank cover from the water tank
by opening the latches on both sides.
Remove the water tank and clean with warm
clean water. Place the water tank into its
seating, install the tank cover and close the
Make sure that the parts removed (if any)
during cleaning are properly refitted to
prevent any water leakage.
Do not wash any of the water tank parts
in the dishwasher.
Page 17
• Always
Replacing the light bulb
Maintenance and Cleaning
disconnect the plug from the
mains socket before cleaning.
Note that turning the thermostat to ‘0’ does
not switch the power off to the refrigerator.
Clean the inside of the refrigerator when
necessary by using a solution of one table
spoon of Bicarbonate of Soda to two litres
of warm water.
Dry with a soft cloth.
Do not use pot scorers or abrasive
powders to clean the refrigerator.
Spillages, especially citric and acidic
juices, must be wiped up immediately as
they could stain the interior of the
Shelves and freezer baskets, where fitted,
may be removed for cleaning purposes.
The back of the refrigerator may be
vacuumed or dusted using a soft bristle
A mild furniture polish may be used on the
exterior cabinet to add lustre and protect
against finger marks.
Make sure that no water enters the lamp
housing and other electrical items.
If your refrigerator is not going to be used
for a long period of time, unplug the power
cable, remove all food, clean it and leave
the door ajar.
Check door seals regularly to ensure they
are clean and free from food particles.
To remove door racks, remove all the
contents and then simply push the door
rack upwards from the base.
• Contact your nearest Defy service centre
to arrange for a technician to replace your
refrigerator light bulb.
Owner’s responsibility
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the
food storage compartments of the
appliance, unless they have been
recommended by the manufacturer.
Since the following are not factory
they are
Damage to the exterior finish.
Breakage of glass and other components.
Replacement of light bulbs.
Damage caused through improper use of
the appliance.
• Damage caused by moving the appliance.
Protection of plastic surfaces
Do not place liquid oils or oil-cooked meals in
your refrigerator in unsealed containers as
they may damage the plastic surfaces of your
In case of spilling or smearing oil on the
plastic surfaces, clean and rinse the relevant
part of the surface at once with warm water.
Page 18
Trouble Shooting
Please review this list before calling a service centre. It could save you time and money. This
list includes frequent complaints that do not arise from defective workmanship or material
usage. Some of the features described here may not apply to your model.
The refrigerator does
not operate.
• Make sure the refrigerator plug is securely plugged in.
• Check for a blown fuse or tripped circuit breaker.
• Test the wall socket for power using another appliance.
• Inspect the electrical cord for damage.
• Eliminate the use of an extension cord, if any is being used.
Condensation on the
side wall of the fridge
• Very cold ambient conditions. Frequent opening and closing of the door.
Highly humid ambient conditions. Storage of food containing liquid in
open containers. Leaving the door ajar. Switching the thermostat to a
colder degree.
• Decreasing the amount of time the door is left open or using it less
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not
• Protective thermic of the compressor will blow out during sudden power
failures or plug-outs and plug-ins as the refrigerant pressure in the
cooling system of the refrigerator has not yet been balanced. Your
refrigerator will start running approximately after 6 minutes. Please call a
service centre if the refrigerator does not start up at the end of this period.
• The fridge is in defrost cycle. This is normal for a fully automatic
defrosting refrigerator. The defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the wall socket. Make sure that the
plug is properly fitted into the wall socket.
• Have the temperature adjustments been correctly made?
• Power might be cut off.
The fridge is running
continuously or for a
long time.
• Your new refrigerator may be wider than the previous one. This is quite
normal. Large refrigerators operate for a longer period of time.
• The ambient room temperature may be high. This is quite normal.
• The refrigerator might have been plugged in recently or might have been
loaded with food. Cooling down of the refrigerator completely may last for
a couple of hours longer.
• Large amounts of hot food might have been put in the refrigerator
recently. Hot food causes longer running of the refrigerator until the food
has cooled down.
• Doors might have been opened frequently or left ajar for a long time. The
warm air that has entered into the refrigerator causes the refrigerator to
run for longer periods. Open the doors less frequently.
• The freezer or fridge compartment door might have been left ajar. Check
that the doors are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the
refrigerator temperature to a warmer degree and wait until the temperature
is achieved.
• The door seal of the fridge or freezer may be soiled, worn out, broken or
not properly seated. Clean or replace the seal. A damaged/broken seal
causes the refrigerator to run for a longer period of time in order to
maintain the current temperature.
Page 19
Freezer temperature is
very low while the
fridge temperature is
• The freezer temperature is adjusted to a very low temperature. Adjust the
freezer temperature to a warmer degree and check.
Fridge temperature is
very low while the
freezer temperature is
• The fridge temperature might have been adjusted to a very low
temperature. Adjust the fridge temperature to a warmer degree and check.
Food kept in the
fridge compartment
drawers are freezing.
• The fridge temperature might have been adjusted to a very low
temperature. Adjust the fridge temperature to a warmer degree and
Temperature in the
fridge or freezer is
very high.
• The fridge temperature might have been adjusted to a very high degree.
Fridge adjustment has an effect on the temperature of the freezer.
Change the temperature of the fridge or freezer until the fridge or freezer
temperature reaches a sufficient level.
• Doors might have been opened frequently or left ajar for a long time;
open them less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator
recently. Wait until the fridge or freezer reaches the desired temperature.
• The refrigerator might have been plugged in recently. Complete cooling
down of the refrigerator takes time.
The operating noise
increases when the
refrigerator is
The operating performance of the refrigerator may change due to the
changes in the ambient temperature. It is normal and not a fault.
Vibrations or
• The floor is not even or it is weak. The refrigerator rocks when moved
slowly. Make sure that the floor is strong enough to carry the refrigerator,
and level.
• The noise may be caused by the items put onto the refrigerator. Items on
top of the refrigerator should be removed.
There are noises
coming from the
refrigerator like liquid
spilling or spraying.
• Liquid and gas flow occur in accordance with the operating principles of
your refrigerator. It is normal and not a fault.
There is a noise like
wind blowing.
• Fans are used in order to cool the refrigerator. It is normal and not a
Page 20
Condensation on the
inner walls of
• Hot and humid weather increases icing and condensation. It is normal
and not a fault.
• Doors might have been left ajar; make sure that the doors are fully
• Doors might have been opened frequently or left ajar for a long time;
open them less frequently.
Humidity occurs on the
outside of the
refrigerator or between
the doors.
• There might be humidity in the air; this is quite normal in humid weather.
When the humidity is less, condensation will disappear.
Bad odour inside the
• The inside of the refrigerator must be cleaned. Clean the inside of the
refrigerator with a sponge, lukewarm water or carbonated water.
• Some containers or package materials might cause the smell. Use a
different container or different brand of packaging material.
The door is not
• Food packages may prevent the door's closing. Repack the packages
that are obstructing the door.
• The refrigerator is not completely level on the floor and rocks when
slightly moved. Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and
capable of carrying the weight of the refrigerator.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange the food
in the drawer.
Refrigerator specifications
Appliance type
Double door Refrigerator / Freezer
Total Gross volume (L.)
Net volume (L.)
Dimensions (HxWxD) mm
Energy class (1)
Climate class
Temperature rise time
24 Hours
Energy consumption
1,068 kW/24 hr
Refrigerant gas
(1) Energy classes : A . . . G
(A = economical . . . G = less economical)
Page 21
Service Centres
If you have followed the instructions and still have a problem, contact the nearest
Defy Service Centre. They will be able to advise you on any aspect of the product
or send a qualified technician to repair it.
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 526 3000
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Page 22
This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
The Company warrants to the original purchaser that for a period of TWO YEARS from
date of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the right to effect
such service through any of its Service Divisions or Authorised Service Dealers. The cost
of such service shall be borne by the Company in full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Service
Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be
liable for the standard travelling charges, as determined by the Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It
is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by,
or any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance,
or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the
borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose
of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.
Page 23
Record in the space below the listed
information for future reference.
The serial number may be found on
the serial label located at the rear of
the machine.
Please register your product at
Page 24
P.O.BOX 12004
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