Quintum | DX Series DX8120 | Quintum Tenor DX Configuration Guide

Quintum Tenor DX Configuration Guide
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Quintum Tenor DX
Installation and Configuration Guide
Disclaimer
The content of this manual is subject to change without notice and should not be construed
as a commitment by the distributor or IDT/Net2Phone. This manual is furnished for
informational use only and IDT/Net2Phone assumes no responsibility or liability for any
errors or inaccuracies that may appear herein.
05.15.2008
Quintum Tenor DX
Installation and Configuration Guide
Table of Contents
Hardware Connections..............................................................1
Configuring the Device .............................................................1
1. Launching the Configuration Manager ............................................. 1
2. Connecting to the Device .............................................................. 2
3. Using the Advanced Explore Menu. ................................................. 4
4. Configuring the IP Address ............................................................ 5
4. Setting the Dial Plan .................................................................... 7
6. Configuring the Outgoing Routing Protocol ...................................... 9
7. Configuring SIP Server Information ............................................. 10
8. Setting the Voice Codecs ............................................................ 14
9. Setting ISDN Signaling Settings ................................................... 16
10. Setting Hopoff Number Directory Settings................................... 19
11. Setting Trunk Circuit Routing Settings ........................................ 21
12. Setting Trunk Circuit Routing Settings ........................................ 24
13. Finalizing the Configuration ...................................................... 26
Appendix: Assigning the Device IP Address Manually ............. 27
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Installation and Configuration Guide
Hardware Connections
Connect your PC to the same network as the Quintum Tenor DX.
Configuring the Device
You need the Quintum Configuration Manager software to configure the Quintum
Tenor DX. If you have not installed the software, download and install the latest
version at http://ae.quintum.com/support/mgmt/index.shtml (scroll down to the Tenor
Configuration Manager section of the page).
Perform the following steps to configure your device.
1. Launching the Configuration Manager
a. Click the Start button. Then click Programs-->Quintum-->Tenor
Configuration Manager-->Tenor Configuration Manager.
The Tenor Configuration Manager window opens.
Initial Configuration Manager Window
You will get 2 overlapping windows, window (1) is the Main
Configuration Window and window (2) is the Address Book. Normally,
the Address Book will be populated with the detected Quintum devices
on your network.
If you need to verify your software version, do the following:
a. Click the Close button.
b. Verify that the Client Version is 106.10.00_121707 or higher
by clicking Help-->About. If it is not, download and install
the latest version of the Configuration Manager at
http://ae.quintum.com/support/mgmt/index.shtml.
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If you have the correct version, proceed to the next section.
2. Connecting to the Device
a. If you closed the original Address Book window, on the menu bar at the
top of the Main Configuration window, click File -->Connect.
The Address Book window opens.
b. If you don’t find your device in the Address Book window, click the
Discover button.
The Configuration Manager will search the local network for active
gateways and display the results in the Discovery window.
NOTE: If the Discovery window does not show any Quintum
device, you might need to set the IP address manually. Go to the
section Appendix: Assigning the Device IP Address Manually for
the procedure.
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c. Click on the Tenor you wish to configure, and then click the Connect
button.
The Login and Password window opens.
NOTE: If more than one gateway is shown in the Discovery
window and you are unsure which you want to configure, match
the Serial Number displayed in the Discovery window to the Serial
Number located on the bottom of the Gateway.
d. Login by using the default login: admin and the default password:
admin. Then click the OK button.
The Configuration Manager window appears.
(1) shows your device IP address, serial number and the firmware
version. (2) gives you the Basic Configuration options.
NOTE: If the Configuration Wizard does not start, restore the
factory default settings by clicking on Action-->Set Factory
from the Tenor Configuration Manager window.
When the
defaults have been restored, reconnect to the Tenor and the
Wizard will start.
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IMPORTANT: The Configuration Manager may check the Quintum
server for new firmware. If it does, click the Cancel button to tell
the Configuration Manager not to upgrade the firmware. Clicking OK
may prevent the device from accessing the call network as only
version P104_12_10 has access to the network.
IMPORTANT: If your Tenor AFG has upgraded to another version
other than P104_12_10, then please download the Firmware
Downgrade Instructions (PDF) from the Quintum Support
website:
http://www.quintum.com/support/products/2G/tenor_2G/2
g_analog.shtml
3. Using the Advanced Explore Menu.
Use the Advanced Explore menu to configure the Quintum device.
Click on the
bar menu.
tab to get you to the Advanced Explore side
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4. Configuring the IP Address
Part I
a. On the left frame of the Configuration Manager, click the plus (+)
sign next to System-Wide Configuration to expand the
category.
The subcategories display beneath System-Wide Configuration.
b. Click on DNS Server.
The DNS Server screen appears on the right frame of the Main
Configuration window:
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c. Specify whether your device will Obtain DNS Server address
automatically or Use manually configured DNS Servers.
Part II
a. On the left frame of the Configuration Manager, click the plus (+)
sign next to Ethernet Configuration to expand the category.
The subcategories display beneath Ethernet Configuration.
b. On the left frame of the Configuration Manager, click the plus (+)
sign next to Ethernet Interfaces to expand the category.
The subcategories display beneath Ethernet Interfaces.
c. Click on Ethernet Interfaces-1.
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The Ethernet Interfaces-1 window appears on the right frame of
the Configuration Manager.
d. Specify whether your device should use DHCP (check Enable
DHCP box) or a static IP address (uncheck Enable DHCP box).
This should be consistent with the choice in the DNS Server
option above.
? If you will be using DHCP, keep the default settings.
? If you will be using a static IP address, input the following
information:
? IP Address
? Subnet Mask
a. Click the
button.
4. Setting the Dial Plan
a. On the left frame of the Configuration Manager, click the SystemWide Configuration link to expand the category.
The subcategories display beneath System-Wide Configuration.
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b. From the expanded menu, click the Dial Plan link.
The Dial Plan Window (General) appears on the left frame of the
Configuration Manager.
On the Dial Plan screen, enter the appropriate entries for the following
fields:
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?
Set the Dial Plan Country drop-down menu to the country
option of choice.
?
Set the Minimum Dial Length to the minimum amount of digits
that you will be dialing.
?
Set the Maximum Dial Length to the maximum amount of
digits that you will be dialing.
When you are done, click on the
button.
NOTE: Most dialing schemes will support a Minimum Dial Digit
Length of 3 and a Maximum Dial Digit Length of 20.
NOTE: Setting the Dial Plan Country value to None will remove all
restrictions on the Dial Plan Configuration.
6. Configuring the Outgoing Routing Protocol
a. On the left frame of the Configuration Manager, click on the VoIP
Configuration link to expand the category. The subcategories display
beneath the VoIP Configurstion.
b.
Click on the Gateway link.
The screen appears on the right frame of the Main Configuration window:
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c. Select the SIP only option. Click on the
button.
7. Configuring SIP Server Information
a. On the left frame of the Configuration Manager, click the plus (+) sign
next to VoIP Configuration to expand the category.
The subcategories display beneath VoIP Configuration.
b. On the left frame of the Configuration Manager, click the plus (+) sign
next to SIP Signaling Groups to expand the category.
The subcategories display beneath SIP Signaling Groups.
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c. Click SIP Signaling Group-1. The SIP Signaling Group-1 General
View window appears.
d. Enter the following information as specified in the table below:
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Field Name
Enter This Value
SIP Server IP Address/Domain
Name
SIP Server IP
Address or Domain
Name
SIP Server Port
5060
Register Expiry Time (in seconds)
300
NOTE: You must only configure the Primary SIP Server and
Primary Outbound Server fields (1) with the proper server
values. The "Secondary" server fields (2) must be left
blank.
NOTE: Both the Primary SIP Server and Primary Outbound Server
fields may likely use the same value depending on the customer's
particular environment. In this is the case, then configuring the
Primary Outbound Server field may likely be optional.
e. Click on the
f.
button.
Click on the
button to access the User Agent
Configuration screen as shown below:
g. Click on the
should appear:
button to add accounts. The following window
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Installation and Configuration Guide
h. In the Add User Agent window, enter the following:
?
In the Primary User field, enter your account number.
?
In the Primary Password field, enter your PIN.
?
In the Contacts[1] field, enter the phone number that is
associated with your account.
Click on the
button to continue.
To configure more account numbers (on additional ports), click on the
button and repeat the above process.
i.
Click on the
tab. The following window appears:
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Make sure that the Send 180 Progress checkbox is unchecked and
that the Send 183 Ringing is checked.
Click on the
button to continue.
8. Setting the Voice Codecs
To configure the voice codecs for the device, do the following:
a. On the left frame of the Configuration Manager, click on the VoIP
Configuration link to expand the category.
The subcategories display beneath Voice Configuration.
b. On the left frame of the Configuration Manager, click on the Voice
Codecs link to expand the category.
The subcategories display beneath Voice Codecs.
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c. Click Voice Codec-1.
The Voice Codec –1 page displays.
d. Click the Voice Codec drop-down list, and select G.729AB 8.0 Kbps.
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e. Click on the
f.
button .
Click Voice Codec-2. The Voice Codec-2 page displays.
g. Click the Voice Codec drop-down list and select G.711 Mu-law 64
Kbps.
Click on the
button.
9. Setting ISDN Signaling Settings
a. On the left frame of the Configuration Manager, click on the Circuit
Configuration link to expand the category.
The subcategories display beneath Circuit Configuration.
b. From among the expanded categories, click on the Signaling
Configuration link to expand it. The subcategories display beneath
Signaling Configuration.
c. From among the expanded categories, click on the ISDN Signaling
Groups link to expand the category.
The subcategories display beneath ISDN Signaling Groups.
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d. Click on the ISDN Signaling Group-1.
The ISDN Signaling Group-1 window appears on the right.
e. Click the Protocol drop down menu, and select the protocol your
configuration will be using.
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Depending on the device, PRI and BRI protocols are supported. For a
list of supported protocols, refer to the table on the following page.
It is important to find out the exact configuration of the lines
beforehand. The following protocols are supported:
SUPPORTED PROTOCOLS
Protocol
Description
PRI 5ESS
5ESS is the class 5 ISDN central office circuit switching
system developed by AT&T.
PRI 4ESS
4ESS is the class 4 US AT&T proprietary version of
ISDN.
PRI DMS
DMS is a digital circuit-switching standard developed
by Nortel Networks.
PRI NI2
This is the CCITT National ISDN 2 PRI standard.
PRI INSNET
1500
This is the standard digital switching developed by NTT
in Japan.
PRI ETSI
This is the standard developed by the European
Telecommunications Standards Institute.
PRI QSIG
The QSIG protocol provides signaling for Private
Integrated services Network Exchange (PINX) devices.
It is based on the ISDN Q.931 standard.
DASS2
Digital Access Signaling System 2 (DASS2) is a
protocol defined by British Telecom for digital links to
the PSTN based on ISDN.
BRI NET3
This supports NET3 (TBR3) ISDN, and covers EuroISDN, and is ETSI-compliant.
BRI CCITT
QSIG
This supports switches with QSIG signaling per the
Q.931/Q.921 ISDN spec.
BRI S031
This supports Australian S031 ISDN switches.
BRI 1TR6
This supports German 1TR6 ISDN switches.
BRI NTT
This supports Japanese NTT ISDN switches.
BRI VNX
This supports French VNx ISDN switches.
f.
Click the Orientation drop-down menu, and select the ISDN signaling
orientation your configuration will be using. Options are User/Slave
(TE) and Network/Master (NT):
o
When this signaling group is connected to a PSTN/Trunk-Side
Connection or other types of devices such as switches (in which
case, the PSTN would be the network), then set the Orientation
parameter to User.
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o
If this signaling group is connected to a PBX/Line-Side Connection,
(which is typically User) then the Orientation is Network.
button.
g. Click on the
NOTE: If the link light above the connected port of the Tenor DX
is orange, try changing the value in the Orientation field.
10. Setting Hopoff Number Directory Settings
a. From the expanded menu below the Circuit Configuration link, click
on the Trunk Routing Configuration link to expand the
subcategory. The subcategories display beneath the Trun Routing
Configuration.
b. Click on the Hopoff Number Directories link to expand the
subcategory.
The subcategories display beneath Hopoff Number Directories.
c. Click on the Hopoff Number Directory-1 link.
The Hopoff Number Directory-1 window appears.
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d. Click the Add button.
The Add Hopoff Number window displays.
e. In the Number Pattern field, enter the phone number of the
configured SIP account.
f.
In the Replacement field, enter the destination phone number or
PBX extension. If the DX receives a call and the incoming Caller ID
number matches the string value in the Number Pattern field, then
the DX will re-route the call over ISDN to the destination number
entered in the Replacement field.
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For example: If the Tenor DX should route inbound calls on a SIP
account’s phone number 1234567890 (Number Pattern) to another
destination number 1234567899 , enter 1234567890 in the
Number Pattern field and 1234567899 in the Replacement field.
NOTE: To configure the Tenor DX to properly handle Hopoff
Number functionality, it may be necessary to add individual
entries for each number from 0 through 9.
Click on the
button.
11. Setting Trunk Circuit Routing Settings
a. From the expanded menu below the Circuit Configuration sidebar
link, cick on the Trunk Routing Configuration. The subcategories
display beneath Trunk Routing Configuration.
b. Click on the Trunk Circuit Routing Groups link to expand the
category.
The subcategories display beneath Trunk Circuit Routing Groups.
c. Click on the Trunk Circuit Routing Group-1 link.
The Trunk Circuit Routing Group-1 window appears.
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d. From within the General tab, select the SIP User Agent value to be
used in the SIP User Agent drop-down box.
e. Click the Overlap Dial checkbox to enable overlap dial.
f.
Click the Provide Progress Tone checkbox to enable the feature.
g. Click on the
button.
h. Click the IVR tab at the top of the screen.
The IVR tab displays.
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i.
To enable a second dial tone (provided by the Tenor when the phone
number connected to the T1/E1 line is dialed), click the Type dropdown menu, and select Provide 2nd Dial Tone.
j.
Click on the
tab.
k. Click the Hold, Unattended Transfer, Attended Transfer, and Call
Waiting boxes.
l.
Click on the
button
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12. Setting Trunk Circuit Routing Settings
a. On the left frame of the Configuration Manager, click DS1
Configuration.
The DS1 Configuration screen appears on the right frame.
b. Click the Online checkboxes in the DS1 Lines 1 & 2 and DS1 Lines
3 & 4 boxes.
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c. Click the
button at the bottom of the screen.
d. On the left frame of the Configuration Manager, click Digital
Interface-1.
e. Click on the Channels tab, and then click on the Edit button.
The Edit Channel Group window displays.
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f.
Click the Associate Routing Group drop-down menu, and select
Trunk Circuit Routing Group –1.
g. Click the OK button at the bottom of the screen.
The Edit Channel Group window closes and the Digital Interface –1
window displays.
h. Click the
button at the bottom of the screen.
Repeat the process for any additional Digital Interface lines listed in the
DS1 section on the left frame of the Configuration Manager.
13. Finalizing the Configuration
Click the Submit Changes
to save the changes.
button on the menu bar
IMPORTANT: The Submit Changes
button must be pressed
every time configuration changes are made to the device; otherwise,
the changes will not take effect.
Congratulations! You are now ready to start enjoying superior call quality on your Quintum
Tenor DX.
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Appendix: Assigning the Device IP Address Manually
In situations where the Quintum device fails to acquire a DHCP address, perform
the following procedure to manually determine the IP address of the device.
If the Discovery window does not show any Quintum device, do the following:
1. Connect the Quintum device to a PC using a serial cable ( DB9 female-to-DB9
male straight cable).
2. On a PC, open Hyperterminal. Establish a serial connection (COM1, COM2,
etc.) and set the Port Settings to the following:
Bits per second: 38400
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
3. Once connected, enter the following sequence of Hyperterminal commands
(entries in bold are system response, red are user input, and italics are
descriptions):
<b25a7e82> Login:admin
Password: admin
Quintum# config
Enables entry into the config mode
config# ei
Enables entry into the Ethernet Interface menu
config-EthernetInterface-SL1DV1EI1# set dhcpe 0
Disables the dhcp feature
config-EthernetInterface-SL1DV1EI1# set ipa 192.168.1.11
Sets up a static IP address for the Quintum
config-EthernetInterface-SL1DV1EI1* set subnetmask 255.255.255.0
Sets up the subnet mask value
config-EthernetInterface-SL1DV1EI1* submit
Submits and saves changes to flash memory
config-EthernetInterface-SL1DV1EI1# siprd
Enables entry into the Static Route Directory
config-StaticIPRouteDir-1* change 1 g 192.168.1.1
Sets up the IP address of the gateway.
(NOTE: If connected to a router, use your router’s IP address as the gateway
address value in your DX configuration.)
StaticIPRoute Table
index Destination
NetMask
Gateway
EIAttached Metric
----- --------------- --------------- --------------- ------------- -----1
0.0.0.0
0.0.0.0
192.168.1.1 EI-SL1DV1EI1 1
config-StaticIPRouteDir-1*
config-StaticIPRouteDir-1* submit
Submits and saves changes to flash memory
config-StaticIPRouteDir-1# maint
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Enables entry into Maintenance mode
maintain-StaticIPRouteDir-1# mc
Enables entry into the Master Chassis directory
maintain-MasterChassis-1# reset
Reboots the device
4. Once the device has obtained a valid IP address, return to the Quintum Tenor
Configuration Manager and run the Discover option, or simply go to Connect
and add the IP address manually.
The wizard will open up, and you will continue from where you left off in the
procedure.
After the configuration setup has completed, you might be required to activate
the analog ports manually from the tenor configuration manager. To do this,
click on the Phone (FXS)/Line(FXO) Configuration menu in the
navigation tab and go to the Analog Interface-Phone submenu. Within the General tab, activate the ports by clicking the Edit button
and selecting the appropriate ports. Click the
of the screen to apply the changes.
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button at the bottom
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