Customer Return Form Contact name __________________________________________________ Address _______________________________________________________ __________________________________________Postcode ____________ Contact phone no ______________ email ____________________________ Product Name __________________________________________________ Type: (tick closest match) Product serial Number ________________ □ Integrated amplifier □ Pre-amplifier □ Power amplifier □ Headphone amplifier □ Phono stage □ Line buffer □ CD player □ DAC □ Transport □ Tuner □ All in one □ Media play/streamer Please fill out the following. Do not use single-word descriptions such as “faulty” and “intermittent”, but the follow the fault report as outlined below. This will speed up the repair and give a greater chance of the original fault being properly understood and dealt with. Fault: What happened? ___________________________________________ ______________________________________________________________ When did it happen? _____________________________________________ ______________________________________________________________ What was the last change to the system? ____________________________ ______________________________________________________________ What exactly is normally connected? ________________________________ ______________________________________________________________ ______________________________________________________________ Signed __________________________________ Date _____/_____/_____ Please fill out all fields. Ensure unit is adequately packed and insured if sending by courier. Always include any power supply and/or power leads originally supplied with the unit. Once completed, please send this form, together with your payment and unit(s) to: Musical Fidelity Ltd, 24-26 Fulton Road, Wembley, Middlesex, HA9 OTF England Cheques to be made payable to ‘Musical Fidelity Ltd’. If you wish to pay via Cash/Bank Transfer, please contact Indra on +44 (0)20 8900 2866. Typical turnaround time is 10 working days. 1 form per unit, if sending two or more units.
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