Customer Return Form

Customer Return Form
Customer Return Form
Contact name __________________________________________________
Address _______________________________________________________
__________________________________________Postcode ____________
Contact phone no ______________ email ____________________________
Product Name __________________________________________________
Type: (tick closest match)
Product serial Number ________________
□ Integrated amplifier
□ Pre-amplifier
□ Power amplifier
□ Headphone amplifier
□ Phono stage
□ Line buffer
□ CD player
□ Transport
□ Tuner
□ All in one
□ Media play/streamer
Please fill out the following. Do not use single-word descriptions such as “faulty” and
“intermittent”, but the follow the fault report as outlined below. This will speed up the
repair and give a greater chance of the original fault being properly understood and
dealt with.
Fault: What happened? ___________________________________________
When did it happen? _____________________________________________
What was the last change to the system? ____________________________
What exactly is normally connected? ________________________________
Signed __________________________________ Date _____/_____/_____
Please fill out all fields.
Ensure unit is adequately packed and insured if sending by courier.
Always include any power supply and/or power leads originally supplied with the unit.
Once completed, please send this form, together with your payment and unit(s) to:
Musical Fidelity Ltd, 24-26 Fulton Road, Wembley, Middlesex, HA9 OTF England
Cheques to be made payable to ‘Musical Fidelity Ltd’. If you wish to pay via Cash/Bank Transfer,
please contact Indra on +44 (0)20 8900 2866.
Typical turnaround time is 10 working days. 1 form per unit, if sending two or more units.
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