Customer Return Form

Customer Return Form

Contact name __________________________________________________

Address _______________________________________________________

__________________________________________Postcode ____________

Contact phone no ______________ email ____________________________

Product Name __________________________________________________

Type: (tick closest match) Product serial Number ________________

□ Integrated amplifier □ Pre-amplifier

□ Headphone amplifier □ Phono stage

□ Power amplifier

□ Line buffer

□ CD player

□ Tuner

□ DAC

□ All in one

□ Transport

□ Media play/streamer

Please fill out the following. Do not use single-word descriptions such as “faulty” and

“intermittent”, but the follow the fault report as outlined below. This will speed up the repair and give a greater chance of the original fault being properly understood and dealt with.

Fault: What happened? ___________________________________________

______________________________________________________________

When did it happen? _____________________________________________

______________________________________________________________

What was the last change to the system? ____________________________

______________________________________________________________

What exactly is normally connected? ________________________________

______________________________________________________________

______________________________________________________________

Signed __________________________________ Date _____/_____/_____

Please fill out all fields.

Ensure unit is adequately packed and insured if sending by courier.

Always include any power supply and/or power leads originally supplied with the unit.

Once completed, please send this form, together with your payment and unit(s) to:

Musical Fidelity Ltd, 24-26 Fulton Road, Wembley, Middlesex, HA9 OTF England

Cheques to be made payable to ‘Musical Fidelity Ltd’. If you wish to pay via Cash/Bank Transfer, please contact Indra on +44 (0)20 8900 2866.

Typical turnaround time is 10 working days. 1 form per unit, if sending two or more units.