DogWatch | The BigLeash | DogWatch SideWalker

DogWatch SideWalker
training products
the
SideWalker
™
leash trainer
SW-5
Owner's Manual
Smart products for today's pets.™
Thank you for purchasing
the
SideWalker
leash trainer
™
by
At DogWatch, "It's all about your dog.®" We take great
pride in the quality of our products. We are committed to
bringing you the safest and most technologically advanced
training products for your dog.
Please read the instructions in this
Owner’s Guide before using the SideWalker.
Warranty Registration
Please register your product online.
This will help ensure timely warranty work should you need it.
If you have questions, please visit our Training Products website:
www.DogWatchTrainingProducts.com
Customer Service:
1 (800) 793-3436, M-F, 9 am to 5 pm EST.
TABLE OF CONTENTS
What’s in the Box? ..........................................................
2
How the SideWalker Works ............................................
3
Charging the SideWalker ................................................
4
Battery Status Light ........................................................
5
Choosing the Contact Posts ...........................................
5
Turning ‘on’ the SideWalker ..........................................
6
Sensor Settings ...............................................................
6
Testing the SideWalker ...................................................
7
Fitting the SideWalker ....................................................
8
Finding the Appropriate Setting .....................................
9
Using the SideWalker .....................................................
10
Warranty ........................................................................
12
Repair & Battery Replacement ......................................
13
1
WHAT'S IN THE BOX?
SideWalker
Multi-Tool
Test light/contact post wrench
Collar Strap
Contact Posts
Short Posts
)attached to SideWalker(
Long Posts
)packaged separately(
Battery Charger
2
HOW THE SIDEWALKER WORKS
5
1
4
2
6
3
1
Pressure Sensor
2
Setting Dial
3
Contact Posts
4
Status Light
5
Strap Loops
6
Collar Strap
The SideWalker provides a safe and enjoyable ‘on-leash’
experience for you and your dog. It assists in eliminating
excessive pulling and reinforces appropriate leash training.
The ‘self-teaching’ design of the SideWalker reinforces and
rewards appropriate leash walking behavior.
• When the dog pulls on the leash, the pressure of the
collar strap over the sensor activates either a vibration
signal or electrical stimulation (see page 6.)
• The level of vibration or stimulation gradually increases
as the dog pulls. The vibration or stimulation stops
when the dog stops pulling.
• To prevent accidental or unnecessary activation
(vibration or stimulation), the SideWalker does
not activate at low pull pressures.
3
CHARGING THE SIDEWALKER
IMPORTANT! Charge for 3-4 hours before the first use.
Note: The SideWalker turns ‘off’ when connected to the charger.
Lift the protective flap over the
charging port 1 and insert the
charger.
• While charging, the status
light 2 will be solid Red.
1
2
Charging Port and
Protective Flap
• When fully charged, the
status light will turn solid
Green.
Status Light
When the SideWalker is turned
‘on’:
• Fully charged: the status
light flashes Green.
• Needs charging: the status
light flashes Red.
To prevent unintended activation, turn 'off'
or remove the SideWalker when not actively
training or walking your dog.
4
BATTERY STATUS LIGHT
Battery Status Light
• Blinks Green
Turned ‘on’, charged
• Blinks Red
Turned ‘on’, low battery
• Steady Red
Plugged-in, charging
• Steady Green
Plugged-in, charged
The battery typically stays charged for several days. This
varies based on frequency of use and the dog’s pulling
behavior.
CHOOSING CONTACT POSTS
Select the Contact Posts that
provide the best skin contact.
• The short posts work well
for short-haired dogs.
Contact Posts
• The long posts work best
for dogs with long hair or
thick coats.
Using the Multi-Tool wrench (see page 2) screw the posts
securely into the SideWalker. Check them periodically to
make sure they are secure.
5
TURNING 'ON' THE SIDEWALKER
To turn the SideWalker ‘on’, rotate the dial clockwise
from ‘0’ (off) to the desired setting. This can be done
using your fingers or a coin.
To allow time to put the collar on the dog, the Pressure
Sensor will not activate for 10 seconds after turning it 'on'.
High
Progressive
Medium
Low
Vibration
Off
SENSOR SETTINGS
The SideWalker has 5 settings.
Vibration Setting and Settings 1-3
• When the dog pulls, the level of
the vibration or stimulation (for
that setting) gradually increases.
• When the dog stops pulling, the
SideWalker re-sets to the lowest
level for that setting.
SETTINGS
O ‘off’
V Vibration only
stimulation
1
2
3
Low
Med
High
P Progressive
Progressive Setting
Setting ‘P’ begins with vibration and then automatically
progresses from low to high stimulation if the dog
continues to pull. When the dog stops pulling, the
SideWalker re-sets to vibration in the ‘P’ setting.
6
TESTING THE SIDEWALKER
Reminder: The Pressure Sensor will not activate for 10 seconds after
turning 'on' the SideWalker.
Testing the Vibration Setting:
• Start in the 'off' position ('0').
• Turn the dial to the ‘V’(vibrate) position.
• Gently press on the pressure sensor 1 under the
collar strap and then begin to increase the pressure.
• As you increase the pressure on the sensor, the
vibration will intensify.
Testing the Stimulation Setting:
• Start in the 'off' position ('0').
• Turn the dial to the ‘3’ (high) position.
• Place the test light on the contact posts. 2
• Gently press on the pressure sensor 1 under the
collar strap and then begin to increase the pressure.
• The test light 3 on the
Multi-Tool should illuminate
and get brighter as you
increase the pressure.
3
2
Multi-Tool with Test Light
7
1
FITTING THE SIDEWALKER
When fitting the collar, make sure the the dial is set
in the ‘0’ (off) position.
Proper Fit
Proper fit is very important.
The collar strap should be
slightly loose. You should
be able to easily insert your
thumb under the collar strap.
• If the collar is too tight, the
vibration or stimulation may
be triggered even when the
dog is not really pulling (or
when you are putting on the
collar.)
• If the collar is too loose, the
vibration/stimulation may
be inconsistent or the dog
may not feel the sensation.
Leash
SideWalker
note: To prevent skin irritation
and accidental activation,
remove the SideWalker when
your dog is 'off leash'.
Adjust the SideWalker so
it is opposite the ‘D’ ring
(where the leash attaches to
the collar.) This will ensure
consistent pressure when the
dog pulls.
8
FINDING THE APPROPRIATE SETTING
1. Turn-on the SideWalker and set it to ‘V’ (vibration).
2. Place the SideWalker collar on your dog and attach
your leash to the ‘D’ ring on the collar.
3. Pull gently on the leash. Gradually increase the
pressure and watch carefully for any kind of a reaction,
such as a head shake, ear twitch or any subtle change
in behavior.
If the dog responds to the 'V' setting, this is a good
place to start.
4. If you do not see a reaction or the dog continues to
pull, increase the setting to ‘1’ and repeat the previous
step.
5. Continue this pattern, increasing
one setting at a time, until your
dog responds to the collar. If your
dog does not appear to respond to
the collar, make sure the collar fits
properly and is turned 'on'.
note: When you
change the setting, the
SideWalker vibrates
briefly to confirm that
the setting has changed.
Important! Do not increase more than one setting at time.
warning
This product is not intended for use with dogs who have a history
of aggressive behavior. We recommend you consult a qualified
professional who has experience working with aggressive dogs.
9
USING THE SIDEWALKER
Proper Placement of the SideWalker
The collar strap should be slightly loose so the SideWalker
can rotate on the dog's neck. As you walk with the dog,
the SideWalker must rotate to a position opposite the
direction of the leash pull. For example, if the dog is on
your left, the Side Walker should rotate to the left side
of the dog’s neck. When the dog pulls away from you, it
activates the SideWalker. The dog’s movement toward
you releases the pressure and turns off the stimulation or
vibration.
Introduction to the SideWalker
Some dogs may benefit from learning
the “pressure on/off” sequence before
training begins. Put the dog on a tie-out
and walk away. When the dog tries to
follow you, he will learn that pulling on
the leash activates the collar.
Most dogs learn quickly that:
• Collar activation begins when they
reach the end of the tie-out leash.
• When they stop pulling, the
sensation stops.
Repeat this exercise several times until the dog naturally
stops before activating the SideWalker.
10
USING THE SIDEWALKER
Traditional Leash Training
The sensation from the collar
combined with leash pressure
you initiate will help guide the
dog into the desired position.
Sometimes you will initiate the
leash pressure to signal the dog
to return to the proper walking
position, and sometimes the
dog will self-correct his pulling
behavior.
Whether you activate the SideWalker through your actions,
or the dog activates the SideWalker independently, the
result is the same. The dog will begin to pull less and will
respond more quickly to your commands.
TIPS
Deliver voice commands (such as “heel”) in conjunction with the
vibration or stimulation. This reinforces the training and helps
the dog learn to respond to your voice command when walking
without the SideWalker.
If the dog continues to pull while wearing the SideWalker:
• Make sure the SideWalker is charged and turned ‘on’. The
status light should be green. (Page 4)
• Make sure the contact posts are a good size for the dog’s
coat. (Page 5)
• Tighten the collar strap slightly and/or adjust the position in
relation to the ‘D’ ring. (Page 8)
• Adjust the SideWalker setting. (Page 6)
11
WARRANTY
Register your warranty information online at:
www.dogwatchtrainingproducts.com
• Warranty Registration must be submitted online within 30 days
of purchase or all repairs will be subject to applicable labor and
replacement fees.
• If warranty information is not on file, a proof of purchase is
required.
WARRANTY
DogWatch Inc. (the Company), subject to the terms and conditions set
forth hereunder, hereby warrants that it will repair or replace at it’s own
discretion, without charge for parts or labor, the product or any part thereof
(other than batteries) which is found to be defective by reason of improper
workmanship and/or materials for the warranty period of one (1) year from
the original date of purchase. Warranty claims may be subject to dealer
service charges and/or manufacturers shipping and handling charges.
Except for the express warranty stated above, the Company disclaims all
express and implied warranties or merchantability or fitness for a particular
purpose.
As a condition of this warranty, Customer must:
(a) Complete warranty registration online within 30 days after purchase.
(b) Notify the Company of a claimed defect within the warranty period
after the purchase.
(c) Mail product back, insurance and postage prepaid, to:
DogWatch, Inc., 10 Michigan Drive, Natick, MA 01760.
The Company’s sole responsibility under this warranty will be to repair or
replace, at its option, the product or part which DogWatch Inc. determines
to be defective. In no event will the Company be liable for any special,
indirect, or consequential damages arising out of the purchase or use of the
product. In no event shall the Company’s liability exceed the purchase price
of the product.
For additional information, please visit the website.
www.dogwatchtrainingproducts.com
12
REPAIR & BATTERY REPLACEMENT
Receiver, Battery and Charger Warranty
DogWatch Inc. provides a 1 year limited warranty from the date of purchase
on both parts and labor.
• Warranty does not cover repairs or replacement due to misuse by the
owner or dog, improper maintenance or lost units.
• The warranty is void if the unit has been altered or an unauthorized
person has attempted repair work.
• Warranty is non-transferable.
Procedure for Repair Work
• All warranty work must be completed at DogWatch Inc. Return shipping
to DogWatch Inc. is owner’s responsibility.
• If repair is covered under warranty, the cost for shipping the product
back to the customer (ground service) is covered by DogWatch Inc.
Expedited shipping service is at owner’s expense. If the repair is not
covered under warranty, all shipping costs are the owner’s responsibility.
• Credit Card information is required prior to service work beginning.
• When returning a unit for repair, include a description of the problem
with your name, address, daytime phone number and email address.
Battery Replacement
Battery replacements can be purchased from DogWatch, Inc.:
Customer Service
10 Michigan Drive, Natick, MA 01760
(800) 793-3436
Monday-Friday, 9 am - 5 pm EST.
email: info@dogwatch.com
13
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This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
295079 Rev.A 10-14
10 Michigan Drive - Natick, MA 01760
(800) 793-3436 - www.dogwatchtrainingproducts.com
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