BT | 3000 Executive | User guide | BT 3000 Executive User guide

BT 3000 Executive User guide
Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 1
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
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Diverse 3000 Executive
handset and charger
User Guide
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 3000 range. It may also be
registered to other GAP compatible bases, with possible limited availability of some features.
Diverse 3000 Exec foldout 1 22/3/01 2:51 pm Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
Please open this page for an ‘at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
Diverse 3000 Exec foldout 2 22/3/01 2:50 pm Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
Please open this page for a ‘further at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
Diverse 3000 Exec foldout 2 22/3/01 2:50 pm Page 1
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
At a glance
Option buttons
Display
Lets you select from
the menu options
on the display.
Red phone
Press to end a call.
Menu button
For entering menu
lists.
Power
Press and hold
down to switch off
the handset.
Green phone
For making and
answering calls.
Press and hold
down again to
switch back on.
Handsfree
Directory
Enables speed dialling
of numbers stored in
the memory.
To hold a
conversation over
the loudspeaker.
0
Keypad
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a pause
in a stored number.
1
Key lock
Lets you lock
(and unlock) the keypad
to prevent accidentally
pressing buttons.
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Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510
Handset display
The following symbols can appear in the display.
Up/Down.
SET
Sets up different menu
options.
Left/Right.
INT
Internal dialling.
Mailbox function.
e.g. new entry in
the caller list.
Delete character.
➜
OK
–
–
–
–
––
–
-
2
Confirmation.
GO BACK End function.
–
Range Indicator.
Redialling number.
Return to previous menu.
More options.
Charger
Charger (back view)
Contact points
Power socker
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Quick Guide
Information for the handset settings
Function
Key combination
Activate/deactivate
the handset
Hold down
Activate/deactivate
keypad protection
Hold down
for 1 second
for 1 second
#
Answer a call
Make an external call
New Entry
–
–
––
–
-
3
–
––
–
-
Save a number in the
directory
➞➞ and
–
Redial a number
OK
Name
OK
Dial a number from the
directory
First letter or
Dial a number from the
call list
and
Adjust the handset
volume
Settings OK Sound Settings
Handset Volume OK
or
Secrecy
INT
Microphone off;
Make an internal call
INT
e.g.
DEF
Transfer call
INT
e.g.
ABC
Call all handsets
INT
3
2
CALL ALL
INT SET
R
ABC
2
OK
OK
Microphone on
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
In this guide
At a glance
Introduction
Unpacking your Diverse 3000
Executive handset and charger
Safety instructions
Setting up
Registering a new Diverse
3000 Executive handset
with the base station
Using your
Diverse 3000
Executive Handset
Switching on/off and
locking the keypad
Making and receiving
calls
Caller display/Call waiting
Call timer
Handsfree talking
Secrecy
Paging and making calls
between handsets
Using the directory to
store and dial numbers
Entering names and
numbers
Using the redial memory
Using Caller Display
and Call Waiting
1
Telephone security
32
32
35
5
Handset PIN
Emergency numbers
Call barring and
Call enabling
6
Additional features
39
5
8
10
13
13
Handset settings
quick guide
Quick reference handset
display
Open listening at the
handset
Using the room monitor
Call allocation
36
39
40
41
41
45
General information
48
Guarantee
If you have to return your
Diverse 3000 Executive
Handset and Charger
48
14
14
15
15
16
Help
50
Wall mounting
53
17
Index
54
48
19
20
25
Hints and tips boxes
26
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
4
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Introduction
Your Diverse 3000 Executive handset and charger has been designed
for ease of use and made to the high standards set by BT.
Your Diverse 3000 Executive handset and charger can be used with
any product in the Diverse range, (apart from the Diverse 1000).
Please refer to your main user guide for a complete list of product
features.
Unpacking your Diverse 3000
Executive handset and charger
If anything is missing, please
contact your place of purchase
immediately.
Diverse 3000
Executive handset
For your records
Date of purchase:
Place of purchase:
Serial number: On underside of unit.
Purchase price:
Charger
2 x AA rechargeable
batteries
For guarantee purposes, proof of
purchase is required, so please
keep your receipt.
Power adaptor
My additional handset PIN is
Battery
compartment cover
Belt Clip
Screws and
wall plugs
5
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Safety instructions
General
For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline 08457 908070.
Only use the power supply
included with the product. Using
an unauthorised power supply will
invalidate your warranty and may
damage the telephone. The item
number for the mains power
supply is C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still
possible to make emergency calls
to 999 and 112.
Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.
Radio signals transmitted between
the handset and base may cause
interference to hearing aids.
This product should not be used
near emergency/intensive care
medical equipment and should
not be used by people with
pacemakers.
Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet)
cloth, or an antistatic wipe. Never
use household polish as this will
damage the product. Never use a
dry cloth as this may cause a static
shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when
the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.
Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.
Do not submerge any part of your
product in water and do not use it
in damp or humid conditions, such
as in bathrooms.
6
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Do not expose your product to
fire, explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the duration
of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal Hydride (Ni-MH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
7
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Setting up
Follow these steps to get your
Diverse 3000 Executive Handset
and Charger ready for use.
Install the rechargeable
1 batteries in the handset
Slide battery cover down and lift
off. Install as shown in diagram
above.
2 Connect the power cable
Plug the power cable into the
power socket on the underside
of your Diverse 3000 Executive
Charger.
To wall mount your Diverse 3000
Executive Charger, see page 53.
Plug the 3-pin adaptor
3 into a mains power socket
and switch on
Charge the handset
4 batteries
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.
8
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Note
Note
Battery display when inserting
or replacing a battery
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in
normal use for several days.
When you replace the handset
batteries with ones that have been
fully charged, the battery indicator
will not show full until the next
charge cycle has been completed.
Charge the handset until the
batteries register full again. From
then on the display will be correct.
Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.
Battery performance
After charging your Diverse 3000
Executive handset for the first time,
subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may
become warm during charging.
This is normal and not dangerous.
Please note that the lifespan of
NiCad rechargeable batteries
depends on how heavily they are
used. However, over time, their
capacity to recharge will begin to
diminish and they will eventually
need replacing.
Battery low warning
An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a
beep sounds and the display shows
the empty battery symbol. Displays
showing the various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
9
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
It is essential that you register
your handset with your Diverse
base station for it to work. The
following are basic instructions
on how to do this, but these may
differ if you have a Diverse 2-Line
or Diverse ISDN.
If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the
base station again when you come
back within range. However, by
simply switching the handset OFF
for a moment, then ON again,
it will find the base station within
a few seconds.
To register your new
5 handset to the base station
At the handset:
Press the MENU button.
Press the DOWN arrow
to highlight Base
Settings.
OK
Press the OK button.
Press the DOWN arrow
to highlight the base
you wish to register to.
–
––
–
-
This and each further additional
handset you purchase must be
registered at the base station in
order to work.
Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.
The instructions in this section
are for registering an Executive
Handset with one base station.
If you have a system with more
than one base station, please
follow the procedure in the section
‘Operating with additional base
stations’ in your main Diverse
base station user guide.
If you are using this product with a
Diverse 3010 Classic/ Executive
or a Diverse 3016, it comes
supplied with a handset which is
automatically registered as
handset number one.
–
Registering a new Diverse
3000 Executive handset with
the base station
Press the MORE
OPTIONS button.
Press the DOWN arrow
to highlight Register.
10
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
OK
Press the OK button.
KEYPAD
Enter the base station
PIN number (original
setting 0000).
OK
Press the OK button.
Display shows
Regstr.Procedure
Base (e.g.) 2 (flashes).
Note
You now have up to 1 minute to
register the handset.
6 To de-register a handset
A de-registered handset
cannot be used to make
calls at this base station.
INT
Press the INT button.
SET
Press the SET button.
DEF
Press the 3 button.
MNO
Press the 6 button.
OK
Press the OK button.
3
6
Display shows
De-Register Hset.
At the base station:
Press and hold down the
PAGE button (for about
10 seconds) until you
hear a tone.
After a short time, the
handset will display the
available handset
numbers e.g. 2, 3, 4, 5, 6.
Select and enter one of
these numbers. This is
now the handset’s
internal number and is
registered with the base
station, e.g. Base 2 stops
flashing.
Note
You can register your Diverse
3000 Executive handset at up to
4 different base stations.
11
KEYPAD
OK
Enter the system PIN
number (original setting
0000). Display shows
all registered handsets.
Press the OK button to
confirm.
Press the number of the
handset you wish to
de-register.
OK
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
7 Fitting the belt clip
Fit the belt clip onto the back of
the handset.
Remove the protective film from
the display.
Helpline
If you experience any difficulty,
please call the Diverse Helpline on
08457 908070.
12
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Using your Diverse 3000
Executive Handset
Display
Option buttons
Switching on/off and locking
the keypad
To switch on/off
Press and hold down
the RED PHONE button
for about a second.
Menu button
Power
Talk
(Green phone)
End Call
Directory Handsfree
(Red phone)
Your Diverse 3000 Executive
offers a menu driven display. You
enter menu lists by pressing the
MENU button. The OPTION
buttons below the screen allow
you to select options within each
menu and make adjustments to
their settings.
Note
The handset is already set to ‘on’.
To lock the keypad
This prevents you
accidentally operating
the handset’s keypad
when carrying it around.
You can receive calls,
but cannot make calls.
Note
You can quit any menu at any
time by pressing the RED PHONE
button
.To go back one step,
–
–
press the –
button.
13
#
Press and hold down the
# button.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To unlock the keypad
#
Press and hold the #
button. You can now use
the keypad again.
To end a call
Press the RED PHONE
button.
To receive an external call
Note
The handset can only be switched
off when in idle state (ie. not during
a call or displaying a menu).
Making and receiving calls
To make an external call
KEYPAD
Key the number you
want. Use the DELETE
CHARACTER button to
correct any number you
press by mistake.
➜
Press the GREEN PHONE
button. The number is
dialled.
Or
Press the GREEN PHONE
button. You hear the dial
tone.
KEYPAD
Key the number you
want.
Press the GREEN PHONE
button.
Or
Lift the handset off the
base station or charger.
Note
When the phone rings the
HANDSFREE button will flash.
Caller Display /Call Waiting
The Diverse 3000 Executive can
let you know who’s calling before
you answer the telephone.
With BT’s Caller Display and Call
Waiting services, your Diverse
3000 base station receives caller
information which is transmitted
over the BT network, for more
information see page 26.
14
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To hold a handsfree call:
Call timer
Your Diverse 3000 Executive
automatically times the duration
of all outgoing external calls.
The handset display shows the
call duration both during your call
and for a few seconds after it is
completed.
To make a call
Press the HANDSFREE
button.
By pressing the
HANDSFREE button
again you can adjust the
volume with the RIGHT/
LEFT arrows.
Note
The default setting is for an
immediate connection to callers
when lifting the handset from the
base station or charger. This is
called Auto Talk. It can be
deactivated so that you always have
to press the GREEN PHONE button
to answer a call. See page 40.
Handsfree talking
Using your phone handsfree
You can make and receive calls
without lifting the handset by
pressing the HANDSFREE
button
.
This lets you keep your hands
free, for example to take notes. It
also enables others in the room to
hear and join in the call.
The loudspeaker is built into the
handset allowing you to hold a
handsfree conversation anywhere
within range of the base station
and when the handset is placed
on the base station.
15
Handset Vol.: 2
KEYPAD
Key the number you want.
Press the GREEN PHONE
button if you want to
speak to your caller
privately.
Press the RED PHONE
button to end the call.
To answer a call in
handsfree mode
Press HANDSFREE when
the phone rings.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To redial one of the last five
numbers
Secrecy
You can switch off the handset
microphone so that your caller
cannot hear you while you talk to
someone else in the room.
When ready, you can switch the
microphone back on.
During a call
INT
R
Press the INT button to
switch the microphone
off. Your caller will hear
a melody. Display shows
Extern (flashing) and
Intern.
Press the R button to
speak to your caller
again.
The last five numbers
dialled are saved.
Press the REDIAL button.
Press the DOWN button
to highlight the number
you want to redial.
Press the GREEN PHONE
button to dial.
To redial the last number
Press the REDIAL button.
Press the GREEN PHONE
button. The number is
automatically dialled.
Note
Note
Secrecy is not available for
internal calls.
If the redial number is in your
directory the name is displayed
instead of the number.
16
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To delete a redial number
Press the REDIAL button.
To make an internal
intercom call
INT
Press the DOWN button
to highlight the number
you want to delete.
-
–
–
––
–
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight Delete
Entry.
OK
Press the OK button to
confirm.
Press the RED PHONE
button twice to return to
standby.
Paging and making calls
between handsets
If you have multiple handsets
registered with the base, the
Diverse 3000 Executive enables
two handsets to talk to each other
on an internal ‘intercom’ call,
while a third handset can be on
an external call.
To find a handset’s
extension number
INT
Press the INT button.
The handset’s extension
number is displayed ie.
Intern 3.
17
ABC
2
CALL ALL
Press the INT button.
Your handset internal
number is displayed.
Press the internal handset
number you wish to call
e.g. 2 or press the
CALL ALL button to call
all handsets.
If calling all handsets,
you can talk to the first
handset that answers.
Press the RED PHONE
button to end the call.
To receive a paged call
The display shows:
Paging Cal l
Pick up the handset
from the base.
Or
Press the GREEN PHONE
button.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To put an outside call on
hold while you make an
internal call
INT
KEYPAD
R
To transfer an external call
between handsets
If you are in
conversation with an
outside caller and want
to transfer the call to
another handset.
Press the INT button.
Press the extension
number you wish to
contact.
To go back to your caller
press RECALL.
INT
Press the extension
number you want.
The internal number you
called will hear internal
busy tone and will need
to press the RED PHONE
button to end the
connection.
Note
Quick call transfer
After dialling the other handset,
you can immediately press the
RED PHONE button, or replace the
handset on the base and the call
will be transferred straight through.
If the other handset is already
engaged, or does not answer the
call within 30 seconds, the call will
be returned to your handset.
Press the INT button.
When the call in
answered, press the
RED PHONE button, or
replace your handset on
the base station.
To accept call waiting on an
internal call
If two people are on an
internal call and an
external call comes in
you will hear a short
beep and Extern
flashes on the display.
ACCEPT
Press the ACCEPT button.
The internal call is
disconnected and you
are connected to the
external caller.
18
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Using the Directory to store
and dial numbers
To add a name and number
to the directory
Your Diverse 3000 Executive has
a Directory which stores up to
100 names and numbers in the
memory (the longer the name,
the more memory will be used).
–
–
––
–
-
You can use the Phone Book to
look up names and numbers and
dial directly.
Press the DIRECTORY
button. Display shows
— — — if the phone book
is empty, otherwise the
names in alphabetical
order.
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight New Entry.
OK
Press the OK button.
KEYPAD
Enter the name: (see
‘Entering names and
numbers’ on page 20).
Press the DOWN button
to move the cursor to
the next line.
KEYPAD
-
–
–
––
–
OK
Enter the number.
Press the MORE
OPTIONS button.
Save Entry is
highlighted.
Press the OK button to
confirm.
19
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
There are three lines in your
display for entering information.
1st line for the name (maximum
16 characters) 2nd and 3rd line
for the number (maximum 32
characters).
Controlling the cursor
MNO
6
MNO
6
➜
Entering names and numbers
LEFT/RIGHT arrows are
used to move the cursor
to the right or left or to
the end of the line.
The DOWN arrow is used
to move the from the
“name” line to the
“number” line.
The UP arrow moves you
back up to the name line.
KEYPAD
Then press and hold 6
on the keypad until the
display shows O.
Enter the M by pressing
and holding 6 for longer
on the keypad until M
appears on the display.
The whole name is now
entered.
Press the DELETE button
to delete the character
to the left of the cursor.
Hold down the button
to keep deleting
characters automatically.
Characters are inserted
to the left of the cursor.
Position the cursor
and add the character
required.
The “first letter” of the
name is written
automatically in upper
case, the letters
immediately afterwards
are written in lower case.
Letters are entered by
pressing the relevant
button repeatedly.
For example, to store
the name TOM:
TUV
8
Press and hold 8 on the
keypad until T appears in
the display.
20
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To dial a number stored in
the directory
To change an entry in the
directory
Press the DIRECTORY
button to open the
phone book.
Press the DIRECTORY
button.
Press the UP/DOWN
arrows to scroll to the
entry you want or find
the required name by
using the keypad to
enter the first letter of
the name.
Press the DOWN or UP
arrows to scroll through
to the name you require.
–
OK
➜
21
Press the MORE
OPTIONS button.
Press the DOWN arrow
to highlight Edit Entry.
–
–
––
–
-
The display will now
highlight the first name
in the address book that
starts with that letter. If
this is the correct name,
press the GREEN PHONE
button to dial, or scroll
using the UP or DOWN
arrows to move to the
correct name, and then
press the GREEN PHONE
button to dial.
–
––
–
-
Press the GREEN PHONE
button to dial the
number.
Or
To quick search for a
directory name. Press
the UP/DOWN arrows to
scroll to the entry you
want or find the required
name by using the
keypad to enter the first
letter of the name.
Press the OK button.
Change the name and
number as required using
the DELETE button.
Press the MORE
OPTIONS button.
Highlight Save Entry.
OK
Press the OK button to
confirm.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To view an entry in the
directory
Press the DIRECTORY
button.
-
–
–
––
–
Press the MORE
OPTIONS button.
Press the DOWN arrow
to highlight Display
Entry.
–
–
––
–
-
Press the UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
OK
ABC
2
OK
Press the OK button to
see the name and
number.
OK
Receiving handset:
To copy an entry from one
Executive handset to another
Note
Copying and deleting entries or
directories from one Executive
handset to another is only possible
on the Diverse 3000 Executive or
Diverse 3010 Micro range as long
as both handsets are registered to
the same base.
You can copy an entry
to another handset to
avoid having to input the
same entry twice.
Press the DIRECTORY
button.
Press the UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight. Copy Entry.
Press the OK button.
Enter the internal
handset number e.g. 2
that you want to copy the
entry to.
Press the OK button to
confirm.
KEYPAD
OK
YES
NO
The receiving handset
will ring.
Press the GREEN PHONE
button to answer the call.
Enter the receiving
handset PIN (original
setting 0000).
Press the OK button.
Once the entry has been
successfully transferred.
You have the option to
copy more entries. Press
the YES button for an
additional entry or the
NO button to end the
function.
22
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To copy a directory from one
Executive handset to another
To delete an entry in the
directory
You can copy the entire
directory to another
handset to avoid having
to input the same
entries twice.
Press the DIRECTORY
button.
Press the UP/DOWN
arrows to scroll to the
entry you want to delete,
or find the required
name by using the
keypad to enter the first
letter of the name.
Using the handset with
the directory you wish to
copy (eg. handset 1):
-
–
–
––
–
–
–
––
–
-
Press the DIRECTORY
button.
Press the MORE
OPTIONS button.
Press the DOWN arrow
to highlight Delete
Entry.
Press the DOWN button
to highlight Copy List.
OK
ABC
2
OK
Press the OK button.
Enter the internal
handset’s call number,
e.g. 2 that you want to
copy the directory to.
Press the OK button.
The receiving handset
will ring.
Press the GREEN PHONE
button to answer the call.
KEYPAD
OK
Enter the receiving
handset’s telephone PIN
(original setting 0000).
Press the OK button to
confirm.
23
Press the MORE
OPTIONS button.
OK
Press the OK button to
confirm.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Press the DIRECTORY
button.
-
–
–
––
–
Press the MORE
OPTIONS button.
Press the DOWN arrow
to highlight Delete
List.
OK
Press the OK button.
KEYPAD
Enter the PIN number
of the handset (original
setting = 0000).
OK
Press the OK button.
The display shows a
Yes or No option to
confirm deletion from
the directory. If Yes is
selected, the entire
directory is deleted.
Additional Directory functions
When entering new names and
numbers, you can use the
MORE OPTIONS menu for the
following functions:
Save Entry
The information entered so far
is saved in the phone book.
Insert a pause in the directory
Using Insert Pause allows
you to insert a pause. This is
generally required when your
Diverse base station is
connected to a switchboard/
PBX.
To check how much memory
is available in the directory
Press the DIRECTORY
button.
–
––
–
-
–
To delete all names and
numbers in the directory
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight Available
Memory.
OK
Press the OK button.
The percentage memory
available for storing
further entries in your
handset is displayed for
approximately 2 seconds.
24
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Using the redial memory
As well as being able to redial the
last five numbers called (see page
15) you can display or delete
numbers or edit and copy them
into the Phone Book.
To copy a redial number to
the directory
Press the REDIAL button.
Press the DOWN button
to highlight the number
you want.
-
–
–
––
–
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight Copy to Dir.
OK
Press the OK button.
KEYPAD
Enter a name for the
number (see page 20)
-
–
–
––
–
Press the MORE
OPTIONS button.
Highlight Save Entry.
OK
25
Press the OK button to
confirm.
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Using Caller Display and
Call Waiting
BT’s Caller Display and Call Waiting
If you subscribe to Caller Display
you can see who is calling you
(on your handset display). If you
are on a call and you also
subscribe to BT’s Call Waiting
service, the second incoming call
number will appear on the
handset display and you will hear
an intermittent beep through the
handset. This is to alert you to
another caller waiting to speak
to you.
With BT’s Caller Display and Call
Waiting service your Diverse
base station receives caller
information which is transmitted
over the BT Network. A quarterly
fee is payable.
With the Executive handset, the
screen shows the caller’s number
(if it has been sent) when the
phone rings. If you have stored a
name to go with the number in
your handset directory, the name
will be displayed instead.
To take the Call Waiting
R
Press the RECALL
button. Your first caller
is put on hold whilst
you speak to your
second caller.
To speak to your first
caller again you
can either:
R
Press the RECALL
button again and you
will be reconnected to
your first caller, your
second caller will be put
on hold. You can use the
RECALL button to toggle
between the two callers.
Or
Press the RED PHONE
button to end the
conversation with the
caller you are currently
speaking to. The
handset will ring again.
Press the GREEN
PHONE button and you
will be reconnected to
the caller who was
on hold.
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Information displayed via other
UK networks
If you are connected to a different
network, you will first have to
subscribe to that network's Caller
Display and Call Waiting service.
Call your network provider for
more information.
Using the Executive handset
When the phone rings,
your caller’s number is
displayed.
If the caller has withheld
their number, the display
shows:
Withheld
WITHHELD
SILENT
If the caller’s number is
unavailable the display
shows:
External call
UNAVAILABLE
SILENT
If you call from another
handset, the display
shows:
Internal call 6
SILENT
Display shows the
icon to indicate you
have a new call in your
Calls List.
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The Executive handset
displays details of the 30
most recent calls. When
the list is full, new calls
replace the oldest calls.
ALL CALLS SETTING
Date
Time
01.11.
05:15PM
0123456789
Note
Calls that are “Withheld”,
“Unavailable” or “International”
are not stored in the calls list, as
there is no telephone number sent
via the network.
To view the calls list
This indicates
that the call
was answered
when it was
received.
Press the CALLS LIST
button.
The entries are sorted
according to the time at
when they were received.
With the latest call first.
The display briefly
shows:
No of messages
New: 5
Shows the
number of
calls in the
Calls List, i.e.
call 1 of 15.
UNANSWERED CALLS
SETTING
01.11.
The original setting is
set to list “All Calls”.
01/15
05:15PM
0123456789
(03)
Indicates the
number of times a
call was received
from the same
telephone number.
Warning
Changing your calls list from one
setting to the other will
automatically delete any entries in
the current calls list.
Old: 2
The newest entry is
then displayed after
approximately 2 seconds.
28
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To set the calls list to
contain all calls or
unanswered calls only
To enter the calls list when
no
icon is shown on the
display
INT
Press the INT button.
INT
Press the INT button.
SET
Press the SET button.
SET
Press the SET button.
0
a A
✱
OK
1
ABC
2
OK
Press the 0 then the ✱
button.
Press the OK button.
Display shows 1 or 2
flashing (depending on
the current setting.
Enter 1 if you want the
calls list to contain
details of unanswered
calls only.
Or
Enter 2 if you want the
calls list to contain
details of all calls
received.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
ABC
2
Press the 2 button.
The display briefly shows
the number of new and
old calls.
The display then shows
the number/or name (if
in your directory) of the
most recent caller along
with the date and time
the call was received.
To dial a number in the
calls list
Press the CALLS LIST
button to enter the calls
list, or press the INT,
SET and 2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
Press the GREEN PHONE
button and the number
is dialled.
Press the RED PHONE
button to return to
standby.
29
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Note
To delete a number in the
calls list
Once you have returned a call
from the calls list it is deleted from
the calls list.
Press the CALLS LIST
button to enter the calls
list, or press the INT,
SET and 2 buttons.
To copy a number from the
calls list to the directory
Scroll through the calls
list using the UP and
DOWN arrows until the
number you wish to
copy is displayed.
-
–
–
––
–
Press the MORE
OPTIONS button.
Press the DOWN
button to highlight
Copy to Dir.
OK
KEYPAD
-
–
–
––
–
Press the OK button.
Enter a name for the
number (see page 20).
–
–
––
–
-
Press the
button to
enter the calls list, or
press the INT, SET and
2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
Press the MORE
OPTIONS button.
Press the DOWN button
to highlight Delete
Number.
OK
Press the OK button.
You hear a confirmation
beep and the display
returns to the calls list.
Press the RED PHONE
button to return to
standby.
Press the MORE
OPTIONS button.
Highlight Save Entry.
OK
Press the OK button to
confirm. You will hear a
confirmation beep.
Press the RED PHONE
button to return to
standby.
30
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To delete the whole calls list
All entries are deleted.
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Press the 3 button.
#
Press the # button.
OK
Press the OK button.
KEYPAD
OK
1
OK
Enter the base PIN
number (original
setting = 0000).
Press the OK button.
Press the 1 button.
Press the OK button.
You will hear a
confirmation beep.
Press the RED PHONE
button to return to
standby.
If you are using a
Classic handset (or an
Additional handset)
please refer to that user
guide for Caller Display
information.
Note
Calls that are “Withheld”,
“Unavailable” or “International”
are not stored in the calls list, as
there is no telephone number sent
via the network.
31
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Telephone Security
Your Diverse 3000 Executive handset gives you a variety of ways to
prevent unauthorised use of the phone or handset
Handset PIN
Your Diverse 3000 Executive
handset provides excellent
security against others ‘listening
in’ to your calls. You can also
prevent unauthorised use of the
handset. To do this you need to
know the PIN number.
To change the handset PIN
The PIN on your
handset protects
functions and settings
from unauthorised
access.
A handset PIN is
necessary in order to:
– reset the memory
– reset to the original
settings.
Note
For extra security we recommend
you change your handset PIN
number.
The standard setting for the
handset PIN is 0000.
Handset power must be
switched to ON.
If you do not wish to change PIN
number, you can use this for the
code and PIN related functions.
If you change your handset PIN,
keep a record of the new number
in the box provided at the front of
this user guide.
Note
If you forget your handset PIN, you
will need to call the Diverse Helpline
on 08457 908070.
Press the MENU button.
Highlight Settings.
OK
Press the OK button.
Press the DOWN arrow
to highlight Security.
OK
KEYPAD
OK
Press the OK button.
Enter the current PIN
number (original
setting 0000).
Press the OK button.
Highlight Change Pin.
32
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OK
Press the OK button.
KEYPAD
Enter your new PIN
number.
OK
Press the OK button.
KEYPAD
To switch the telephone
handset lock on and off
You can prevent an
individual handset from
being used to make all
calls except for 999 and
112 emergency services.
Re-enter your new PIN
number.
Press the OK button.
You hear a confirmation
beep and the new PIN
is stored.
You can still receive
incoming calls. When the
phone rings, press the
GREEN PHONE button as
normal.
Press the RED PHONE
button to return to
standby.
To switch on:
Press the MENU button.
Highlight Settings.
OK
Press the OK button.
Press the DOWN arrow
to highlight Security.
OK
KEYPAD
OK
Press the OK button.
Enter the current
Handset PIN number
(original setting 0000).
Press the OK button.
Press the DOWN arrow
to highlight Handset
Lock.
OK
33
Press the OK button.
You hear a confirmation
beep and a appears
next to Handset Lock.
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Press the RED PHONE
button to return to
standby.
To switch external dialling
off and on
You can prevent any
registered handset from
making external calls.
The handset can still be
used for:
– making internal calls
– receiving external calls
– dialling 999 and 112
emergency services
numbers
– dialling ‘additional
emergency’ numbers
which have been
stored (see page 35).
Display shows:
Handset Locked
Off
EMERG
To switch off:
OFF
Press the OFF button.
KEYPAD
Enter the current PIN
number (original
setting 0000).
OK
Press the OK button.
The disappears from
Handset Lock.
INT
Press the INT button.
SET
Press the SET button.
DEF
Press the RED PHONE
button to return to
standby.
3
Press the 3 button.
0
Press the 0 button.
The display shows
Handset Restriction.
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
Display shows the
numbers of all handsets
registered to the base
station (e.g. 1-6).
KEYPAD
Enter the number of the
handset you want to
disable.
34
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0
ABC
2
OK
Press the 0 button to
stop the handset from
making external calls.
Or
Press the 2 button to
allow the handset to
make external calls
again.
Press the OK button to
confirm the setting.
Press the RED PHONE
button to return to
standby.
To store, change and delete
additional emergency numbers
INT
Press the INT button.
SET
Press the SET button.
0
Press the 0 then the 2
buttons.
ABC
2
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
Display shows:
Emergency numbers
EMERGENCY NOS.
_
_
02 1 _
Storing your own additional
emergency numbers
Before call barring has been set,
you can add up to four additional
emergency numbers, each up to
16 digits long.
Blank or previously
stored number.
Memory location
(1-4).
For example, the doctor’s
number, your partner’s mobile
phone or other family number.
You can do this from any handset
registered to the base station.
Emergency services (e.g. 999,
112) and special numbers can be
dialled even if the telephone is
locked. (N.B.: This does not apply
OK
to switchboards when call barring
is set.)
KEYPAD
Function number
entered previously.
Press the UP and DOWN
arrows if necessary to
scroll to the location you
want (i.e. 1-4).
➜
35
Press the OK button.
Enter the special number
you want.
Press the DELETE button
to delete digits.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
OK
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
My additional
emergency numbers are
1
2
3
4
999 and 112 emergency
services numbers are
not affected by any call
barring setting. You will
still be able to dial them.
(N.B.: This does not apply
to switchboards when
call barring is set.)
Call barring and Call enabling
You can bar specific numbers,
e.g. all international calls by
barring the international dial
code 00.
Enabling
You can also specifically set a
handset so that it can only dial
certain numbers.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the
phone hangs up automatically and
the barred number is displayed.
You can store up to five numbers
as either barred or specifically
enabled phone numbers. These
can be pre-fix numbers, eg 00 for
all international calls. Incoming
calls are not affected.
Note
Emergency Services 999 and 112
calls can be made at all times.
From switchboards you can dial:
– The access code 9 followed
by 112 or R 112.
Warning
You cannot dial 9 999 or R 999
from behind a switchboard when
call barring is set.
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To: Bar numbers.
Enable handsets to
call only specified
numbers.
Create a memory
list.
INT
Press the INT button.
SET
Press the SET button.
0
1
Press the 0 then the
1 buttons.
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
Display shows the first
location.
Call Restriction
_
_
01 1 _
Blank (or previously
stored numbers.
Memory location
(1-5).
Function number
entered previously.
Press the UP/DOWN
buttons if necessary to
scroll to the location you
want 1-5.
37
OK
➜
Directory for barred/enabled
numbers
OK
Press the OK button.
Enter the number you
want to bar, enable or
change. Press the
DELETE button to delete
digits.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
Note
The barred or enabled numbers
must be switched on before you can
use this. See next page.
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To switch call barring/call
enabling on and off
Once you have set the
numbers you want, you
can then switch call
barring/enabling on or
off at any time (see
below). You can do this
from any handset
registered to the base
station.
INT
Press the INT button.
SET
Press the SET button.
0
0
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
DEF
3
0
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
Press the 0 button twice.
The display shows:
Base Lock Set
OK
1
OK
Press 1 to bar the
numbers you
have stored.
3 to enable
handsets to dial
only the
numbers stored
0 to switch call
barring/call
enabling off.
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Additional features
Handset settings quick guide
The handset settings menu allows
you to change:
• Ringer volume The handset
ringer has 5 volume settings.
• Ringer melody The handset
ringer has a choice of 10
melodies.
Key beeps You can switch
specific beeps on or off. This
saves battery energy but may
deprive you of information you
need while using your phone.
•Button beep Each time you
press a button, the action is
confirmed by a beep.
The original setting is ON.
•Battery warning beep Tells you
when the battery needs
charging.
The original setting is ON.
•Confirmation beep Confirms
that you have followed a set of
instructions correctly.
The original setting is ON.
Change PIN Lets you change the
handset PIN number used to
access a range of features.
See page 32.
39
Language A range of seven
languages is available for the
display on the handset.
Room monitor This sets the
level at which the handset will
pick up sounds and initiate a call.
It is only enabled when the room
monitor function is switched on.
Default reset This returns a
handset to its original settings.
Short ringer tone An incoming
call can be signalled by a short
beep instead of the usual ring.
Handset volume You can set the
handset volume to three different
levels low, medium and high.
Handsfree volume You can set
the handsfree volume to five
different levels, 1 through to 5.
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Quick Reference Handset Display
Follow these easy steps to change your handset settings.
During a call:
OK
Main Menu
Menu during a call
Settings
Base Settings
Base User Option
Hset User Option
Room Monitor Set
Service Set Up
Volume
Internal Call
Network Access
Base User Option
Hset User Option
Switch to Tone
Service Set Up
Settings
Activate the main
menu.
Scroll through the
menus, directory
OK
Confirm
function/input
–
––
–
Activate More
Options menu
Audio
-
Ringer Volume
Ringer Melody
Beep
Handset Volume
Handsfree Vol.
Key Beeps
Batt. Low Beep
Confirm. Beeps
–
OK
Sound Settings
Security
Auto Talk
Language
Default Reset
–
–
–
/
Cancel/end
functions
N.B.: Not all of these functions
are available on the Diverse 3000
Executive handset.
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Open listening at the handset
To enable another handset to
‘listen in’ on your conversation
If you want another
person to hear your call,
you can let them listen
in on another handset
registered to the same
base station.
You are conducting a call
with an external user:
INT
Press the INT button. The
call is placed on hold.
KEYPAD
Enter the call number of
the other handset e.g. 2
– the other handset rings,
the other internal user
press the GREEN PHONE
button.
LSTN.ON
Press the LSTN.ON button.
You are reconnected to
the external user. The
other internal user can
hear the conversation.
Note
The internal user can elect to
terminate open listening by pressing
the RED PHONE button.
Using the room monitor
If you have at least two handsets
registered to your base station,
you can leave one handset in a
room in order to monitor the
noise level.
The handset you leave in the
room is noise activated and you
can adjust its level of sensitivity to
the noise. If the noise reaches the
level you have set, the monitoring
handset will call your handset so
you can hear what’s going on.
When you hang up your handset,
the handset in the room will
continue monitoring the noise.
To set the room monitor
Note
Press the MENU button.
When in ‘open listening’ the
extra handsets can only hear the
external caller.
De-activating open
listening:
LSTN.OFF
41
Press the LSTN.OFF
button. The external
connection is not affected.
Press the DOWN arrow
to highlight Room
Monitor Set.
OK
Press the OK button.
Press the DOWN arrow
to highlight Room
Monitor No.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
OK
Press the OK button.
1-6
Enter the 1-6 number of
the handset to be called.
OK
To switch the room monitor
function on
Before switching the
monitor on, you must
first set the number of
the handset to be called.
See ‘To set the room
monitor’, page 41.
Press the OK button.
You can now place the
handset in the room you
want to monitor.
Note
Press the MENU button.
Room Monitor is not switched on
at this point. See opposite to switch
Room Monitor on.
Press the DOWN arrow
to highlight Room
Monitor Set.
To adjust the sensitivity of the
room monitor
There are three levels.
1 = most sensitive
3 = least sensitive.
Press the MENU button.
Press the DOWN arrow
to highlight Room
Monitor Set
OK
Press the OK button.
Press the DOWN arrow
to highlight Set Level.
OK
OK
Press the OK button.
Highlight Room
Monitoring.
OK
Press the OK button,
a appears next to
Room Monitoring to
show that it is on.
Press the RED PHONE
button to return to
standby.
The display shows Room
Mon.Active Call to
Int (e.g.) 3.
Press the OK button.
Press the LEFT or RIGHT
arrows to select the level
you want.
42
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To switch the room monitor
function off
OFF
To reset your Diverse 3000
handset to its original settings
Press the OFF button to
turn the Room Monitor
off.
Press the MENU button.
Highlight Settings.
OK
Note
When the Room Monitor is
switched on, the handset will not
ring. Incoming calls are displayed
on the handset’s screen.
All warning beeps should be
switched off before using the Room
Monitor, see page 39-40.
Press the OK button.
Press the DOWN arrow
to highlight Default
Reset.
OK
Press the OK button.
KEYPAD
Enter your current PIN
number (original
setting 0000).
OK
Press the OK button.
You hear a confirmation
tone.
Press the RED PHONE
button to return to
standby.
43
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
This will reset:
– Handset earpiece
volume to
1.
– Auto talk to
ON.
– Button beeps to
ON.
– Battery warning
beep to
ON.
– Confirmation beep to
ON.
– Base station on-screen
display to
OFF.
– Handset ringer
volume to
5.
– Handset ringer tone
1.
– Ring priority
OFF.
It will delete:
– Numbers in the redial
memory.
It will not delete:
– Numbers in the Directory
or Extra Directory.
This will NOT reset:
–The handset PIN.
–Registration to the base station.
44
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Call allocation
If you have registered additional
handsets with your Diverse 3010
Executive base station you can
specify the way you wish the
phones to ring.
Group ringing
Your Diverse 3010 Executive will
ring all handsets registered to its
base whenever there is an
incoming call. This is called group
ringing.
Ring priority
Your Diverse 3010 Executive can
be set so that an incoming call
will ring first at a preferred
handset. If there is no answer, the
call will revert to all other handsets.
This is called ring priority.
Your Diverse 3010 Executive is
preset for group ringing.
To change between ring
priority and group ringing
INT
Press the INT button.
SET
Press the SET button.
DEF
3
ABC
2
Press the 3 then the 2
buttons.
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
1
ABC
2
OK
Press the 1 button to set
group ringing.
Or
Press the 2 button to set
ring priority.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
45
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To set which handset will
receive ring priority
Once you have set your
Diverse 3010 Executive
to ring priority, you can
select the handset you
want to ring first.
INT
Press the INT button.
SET
Press the SET button.
The handset registered
with the base station as
1, is automatically the
priority handset and will
ring first unless you
specify another handset.
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the OK button.
INT
Press the INT button.
SET
Press the SET button.
DEF
Press the 3 button twice.
OK
Press the OK button.
3
Enter the base station PIN
(original setting 0000).
OK
Press the OK button.
1-6
Enter the number of
handset you want to ring
first, e.g. 1-6.
OK
To set the number of rings on
ring priority
DEF
3
GHI
4
2-9
OK
Press the 3 then the 4
buttons.
Press a number button
between 2-9 to set the
number of rings you
want.
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
Press the OK button to
confirm.
Press the RED PHONE
button to return to standby.
Note
If you allocate ring priority to a handset
which is not registered, the base station
will revert to group ringing.
46
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
To change the language of
the display
OK
You can have the display
in English, French,
German, Italian, Spanish,
Portuguese or Dutch.
The default setting is
English.
• Press the UP and DOWN
arrows until one of these
words are highlighted:
Einstellingen
Reglages
Impostazion
Ajuste
Instellingen
Programções
Press the MENU button.
• Press OK.
Highlight Settings.
• Press the UP and DOWN
arrows until one of the
following words appear
highlighted:
Sprache
Langue
Lingua
Idioma
Taal
Press the OK button.
Press the DOWN button
to display Language.
OK
Press the OK button.
Press the UP or DOWN
button to highlight the
language you require.
OK
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
If you accidentally set the
wrong language
• Press the RED PHONE button
to return to standby.
• Press the MENU button again.
• Press OK.
• Press the UP and DOWN
arrows to highlight English.
Deutsch
English
Français
Italiaño
Espanol
Português
Nederlands
• Press OK. The display
should now be back in
English.
• Press the RED PHONE button
to return to standby.
47
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
General information
Guarantee
Your Diverse 3000 Executive is
guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion the option to replace the
Diverse 3000 Executive, or any
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days
old from the date of purchase may
be replaced with a refurbished
product.
The conditions of this guarantee
are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
point of purchase.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12-month guarantee
period:
If you experience difficulty using
the product, prior to returning
your product, please read the Help
section beginning on page 50, or
contact the Diverse Helpline on
08457 908070 for assistance.
In the unlikely event of a defect
occuring, please follow the
Helpline’s instructions for
replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the for
details of our recommended repair
agents.
48
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Technical information
How many telephones can you
have?
All items of telephone equipment
have a Ringer Equivalence Number
(REN), which is used to calculate
the number of items that may be
connected to any one telephone
line. The Diverse 3000 Executive
has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
stated otherwise. A total REN of
4 is allowed. (For example: if
Diverse 3000 Executive is used in
conjunction with three extension
telephones, each with a REN of 1,
the total REN is 4.)
Only use approved power supply
item code:
C39 280-Z4-C174/.. -C67.
Only use approved battery pack
item code:
V30145 -K1310 -X143.
RTTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive
(1999/5/EC).
49
Switchboard compatibility
Generally this telephone may be
connected to switchboards which
support tone signalling and timed
break recall. In the event of any
difficulties please consult your
switchboard service provider.
Switchboard external line
access code
When you connect your telephone
to a switchboard, you can set the
switchboard’s external line access
code so that when you make an
external call using the handset
directory or redial list the code is
automatically dialled before the
number. See your main Diverse
User Guide for details.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Help
Your Diverse 3000 Executive
Handset and Charger has been
designed to be easy to use. If you
should experience a problem,
please check the following points.
Emergency calls
The emergency services can be
contacted in the UK by dialling
999, or 112 in any country that is
a member of the European
Community.
Note
When you replace handset batteries
with ones that have been fully
charged, the battery indicator will
not show full until the next charge
cycle has been completed. Charge
the handset until the batteries
register full again. From then on
the display will be correct.
Emergency calls
If your Diverse 3000 Executive is
connected to a switchboard, you
may have to dial an access number
before 999 or 112 to contact the
emergency services. Some
switchboards cannot dial out during
a power failure.
N.B.: 9 999 cannot be dialled
from behind a switchboard when
call barring has been set.
Note
Fully charged batteries do not
indicate full power when put into
a handset.
50
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Replacing handset batteries
After a time, you may find that
the handset batteries are running
out of charge more quickly. This
is a standard sign of wear and the
batteries will need replacing.
Note
Use only AA size, approved
rechargeable batteries in the
handset. Any other types may cause
irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries,
see page 7. Batteries are available
from the Diverse Helpline on
08457 908070 or your local
BT shop.
Do not immerse batteries in water
or throw them into fire, or dispose
of them with ordinary domestic
refuse. To charge the batteries place
the handset on its base station.
BT accepts no responsibility for
damage caused to your Diverse 3000
Executive Handset and Charger by
the use of non-approved batteries.
If other handsets are registered
on the base, the outside line may
already be in use. Wait until the
call is finished and try again.
The base station is flashing or you
cannot link up with the base station
Is the handset registered with the
base station? To register the
handset, see page 10. Is the
power cable connected at the
base and the power switched on
at the wall socket?
If you press the PHONE button
whilst the base station is flashing,
you will hear four short beeps
from the handset.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may
take more than 20 minutes to ‘find’
the base station again when you
come back within range. However,
by simply switching the handset
OFF for a moment, and then ON
again, it will find the base station
within a few seconds.
No display appears
Is the handset switched on?
The batteries may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord
plugged into the phone socket
and the base station?
51
The handset does not ring
The ringer volume may be set too
low, or switched off at the base
station. To adjust the ringer volume
at the handset, see page 39-40.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Handset beeps
Are the handset batteries low?
You will hear a beep every 30
seconds.
If the Base Station is flashing?
You will hear four short beeps
when you press the PHONE
button. Check you are still in
range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is
causing interference. Move it
further away.
Helpline
If you are still experiencing
difficulty, please call the Diverse
Helpline on 08457 908070.
52
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Wall mounting
You can choose to place your
Diverse 3000 Executive charger
on a desk or attach it to a wall,
whichever is most convenient.
2. Make sure that you are not
drilling into any hidden wiring
and check that the power cable
will reach from the mains socket
to the charger. Switch the power
adaptor off at the mains and
remove the adaptor plug from its
socket.
The feet of the charging unit do
not usually leave marks on surfaces,
but if your desk surface is antique,
veneered or wooden you may
prefer to wall mount the unit.
3. Drill two holes using a 5mm
1. Make sure you check that your
drill, 25mm deep for the screws,
30mm apart horizontally (see below).
charger is within range of the base
station before you fix it to the wall
(your handset must already have
been registered to the base station).
To test the range, place the
handset in the charger and hold
the unit in the position you wish
to wall mount it. Press the button
on your Diverse base station. If your
phone rings in the charger, you
are within range and can fix the
charger in that position.
WALL PLUG
30 mm
53
WALL
SCREW
4. Put wall plugs into the drill
holes and then insert both
screws. Leave 3mm between the
head of the screw and the wall.
You are now able to mount the
charger.
5. Put your handset back in the
charger and switch the power
back on at the wall socket.
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Index
Adaptor
Additional features
Answer a call
At a glance
Auto talk
8
39-47
14-15
1
15, 40
Batteries
approved
charging
installation
low warning
performance
replacing
Beeps
Belt clip
7
9
8-9
9
9
9, 51
39-40
12
Call allocation
Call barring
Call enabling
Caller Display/Call Waiting
Calls
end
internal
make
on hold
receive
secrecy
transfer
Calls list
copy
delete number
delete whole list
dial a number
45-46
36-38
36-38
14, 26
14
17
14
18
14
16
18
30
30
31
29
enter
set
view
Call timer
Call waiting
Copy
directory from one
handset to another
entry from one
handset to another
number from calls list
to directory
Cursor
29
29
28
15
18, 26
23
22
30
20
Delete
all names and numbers
in the directory
24
character
20
entry in the directory
23
number in calls list
30
redial number
17
whole calls list
31
De-register handset
11
Directory
add name and number
19-20
barred/enabled numbers
37
change an entry
21
copy directory from
one handset to another
23
copy entry from one
handset to another
22
54
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
delete all names and
numbers
delete entry
dial stored number
enter names and numbers
memory availability
view an entry
Emergency numbers
Extension numbers
Entering names and number
External call
External dialling on/off
General information
Group ringing
Guarantee
24
23
21
20
24
22
35-36
17
20
14
34
48
45
48
Handset
beeps
de-register
lock/unlock
on/off
PIN
registration
reset
ringer melody
ringer volume
Handsfree
Help
Hold a call
39-40
11
33
13
32-33
10-11
43-44
39-40
39-40
15
50-52
18
Internal intercom call
17
Keypad lock on/off
13
Language
47
55
Making a call
Melody
Memory
availability in directory
redial
Number of rings
14
39-40
24
16, 25
46
On/off
call barring/enabling
external dialling
keypad
handset lock
Open listening
38
34
13
33
41
Paging
find a handset’s
extension number
receive a paged call
PIN
Power cable
Quick reference
handset display
17
17
32-33
8
40
Receiving calls
external call
14
paged call
17
Redial
copy number to directory
25
last number
16
one of last five numbers
16
Registering a handset
10-11
Reset handset
43
Ring priority
45-46
Ringer Equivalence Number
(REN)
49
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Room monitor
adjust sensitivity
on/off
set
41-43
42
42-43
41
Safety instructions
6
Secrecy
16
Security features
32-38
call barring/call enabling 36-38
change handset PIN
32
emergency numbers
35-36
external dialling on/off
34
handset lock on/off
33
Setting up
8
Technical information
49
Transferring calls
Volume
Wall mounting
18
39-40
53
56
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 3000 Executive h/set & charger. Issue 2 (11/00) 6
Designed by The Art & Design Partnership Limited.
Order no. A31008 - G3000 -P002 -51-7619
0682
CE compliant to R&TTE Directive
(1999/5/EC)
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