010 PBXgateway
PBXgateway
™
PBXgateway
™
Extending the feature-rich corporate PBX to branch offices, teleworkers, remote call
center agents and mobile workers over traditional and next-generation networks
The PBXgateway is a high
performance unit that
resides at the corporate
voice system and terminates
PRODUCT OVERVIEW
up to twelve remote users
With MCK’s PBXgateway, your remote
from any combination of
workers can now enjoy all the features of
As long as the IP network can be managed
Protocol over IP (RVPoIP)
your corporate PBX, wherever they are
to ensure sufficient bandwidth and
products including:
located. That’s because the PBXgateway
Quality of Service (QoS), MCK’s solution
extends all the capabilities of your PBX to
will deliver high quality voice.
MCK’s Remote Voice
™
• EXTender™ 6000 for
Branch Offices
• EXTender 4000 for IP
• EXTender 3200 for IDSL
• EXTender 100 for PC
Clients
• Mobile EXTender1
The PBXgateway also
operates in serial Remote
Voice Protocol (RVP)™ mode
over traditional networks.
remote employees over circuit or packet
networks.
You can now extend full corporate PBX
capabilities over IP networks, making
The PBXgateway can be configured to
voice and data convergence a reality.
operate in either a managed IP packet
network or a point-to-point synchronous
MCK’s Remote Voice Protocol converts
WAN environment over traditional net-
digital voice and phone signaling into
works. In a traditional WAN environment,
highly efficient data packets. Sophisticated
up to two EXTender 6000s can connect
software features include a G.165-compli-
into the PBXgateway running MCK’s
ant echo canceller enhanced with
Remote Voice Protocol (RVP). RVP relies
extremely robust double-talk performance,
on HDLC encapsulation over a serial port
manufacturer-provided PBX protocols and
to transmit voice signals.
a range of industry standard voice compression options.
REMOTE VOICE PROTOCOL
OVER IP (RVPOIP)
MANAGEMENT FEATURES
To extend remote voice capability over a
MCK’s business voice solutions have
managed IP network, simply install a
been designed for operational simplicity.
PBXgateway at your corporate site and
All of the system’s configuration, manage-
then choose a combination of remote IP
ment, and administrative and diagnostic
client units to meet your needs. Up to 12
functions may be managed from the
ports can be terminated at the
PBXgateway using a serial connection,
PBXgateway. Branch offices, teleworkers
Telnet or an inband network connection
and remote call center agents can be con-
from a remote client. This flexibility allows
nected using standard IP network
you to maximize your company’s system
termination devices such as IP routers,
administration resources and lower oper-
DSL or cable modems and cell phones.
ating costs.
PBXgateway
DSL, Cable, ISDN, T1, E1, Kilostream, DDS, Frame Relay
Network Access Device
LAN
KEY BENEFITS
Configure the PBXgateway to operate
in managed IP network (Layer 3) or
in traditional circuit switched and
frame relay (Layer 2) environments.
• Network Efficiency
A choice of network topologies and
variable compression rates minimizes
communications cost.
Leverage IP data network infrastructure for both voice and data traffic.
Branch Office
• Ease-of-Use
Simple installation process.
Easy–to-use configuration tools
enable virtual management of remote
users from a central location.
• Investment Protection
MCK is committed to providing you
with flexible product solutions for
today’s, and tomorrow’s, needs.
KEY FEATURES
Corporate Of
PBX/KTS COMPATIBILITY
•Lucent
DEFINITY® ECS (release 3 or later)
•Nortel
Meridian® and Norstar®
•NEC
NEAX2000™, NEAX2400™, NEAX
Express and Electra Elite
•Toshiba
Strata DK
•Synchronous transmission
•Encrypted username and password
allocated by system administrator to
each port
•Network down recovery (serial RVP
mode only)
DB-9 console port for easy system
management.
PBX
ACD
Digital Phonesets (up to 12)
•Support for asynchronous TA
adapters
FRONT VIEW
PBXgate
EXTender 6000
• Flexibility
Mix and match client modules and
Mobile EXTenders up to a total of 12
ports. This gateway supports up to
two EXTender 6000 for Branch Offices
on serial RVP mode.
• Increased Productivity
Remote employees are able to use the
same full-featured digital sets and
have access to corporate PBX functions, like voice mail, call accounting
systems, unified messaging and ACD
systems.
Network A
•Call suspend mode on ISDN Iines
with Asynch TA
•Support for IP Precedence and
DiffServ QoS mechanisms
•Ericsson
MD110
GENERAL SET-UP GUIDELINES
•The PBXgateway is deployed within
500 feet from the PBX/KTS at the
corporate office
•The PBXgateway can be configured to
run on IP transport or traditional circuit
switched and frame relay networks
•When running RVPoIP, the gateway
connects to a network access device
via the 10Base-T LAN port
Public or Private
Network
Access Device
DSL, Cable, ISDN, T1, E1, Kilostream, DDS, Frame Relay
Network Access Device
SOFTWARE SUPPORT
LAN
eway
EXTender 4000
•TCP/IP protocol support for IP traffic
and management access
Mobile
EXTender
•RVPoIP uses UDP/IP protocol for
voice transmission
with Messaging,
, Accounting
ffice
Digital Phoneset
Home Office
•When running serial RVP, the
gateway connects to a network access
device via the DB-25 WAN port(s)
and up to two EXTender 6000s can be
connected to the gateway
•Serial RVP uses HDLC encapsulation
for voice transmission
Any touch-tone phone
•Management and Utilities – Telnet,
inband RVP, RS-232 console interface,
SNMP, HTML (monitoring only),
phone display (limited features)
Mobile Worker
ONLINE RESOURCES
•Wind River’s VxWorks™ operating
system
•List of recommended network access
devices available at www.mck.com in
the Products section
•Software upgradeable via LAN FTP,
RS-232 serial port to PC, or inband
connection between the PBXgateway
and the EXTender 6000
•The PBXgateway running software
release 2.0 supports the Mobile
EXTender
•EXTender 6000 is the remote client
that supports serial RVP in point-topoint mode
•Remote clients that support RVPoIP
are the EXTenders 6000, 4000, 3200
and 100 models
100-240V - 14A MAX 50-60 Hz
TELEPHONY INTERFACE
WAN 1
WAN 2
LAN
XMT LNK
RCV CLN
•The PBXgateway can support both an
serial RVP client and RVPoIP clients
simultaneously, up to 12 ports total
BACK VIEW
•Network access device should be
configured to provide Quality of
Service* (QoS) support in order to
guarantee voice service quality
CONNECTORS INCLUDED IN BACKPLANE OF UNIT:
•The PBXgateway is available in
8-port and 12-port configurations
•Two DB-25 WAN ports for serial RVP connection. Redundant interfaces include V.35,
RS-232 or RS-530
•Minimal setup programming required,
accomplished via Telnet, RS-232
console interface, or inband RVP
•One RJ-45 10/Base-T Ethernet for RVPoIP and Telnet/HTML system management
•Internal power supply
•One Amphenol connector for 50-pin RJ-21 cable for interface with digital telephone sets
PBXgateway
QUICK REFERENCE CHART
VOICE PROTOCOLS
PBXgateway
•Choice of voice compression
standards:
•G.729A (8 Kbps)
•G.726 (24 or 32 Kbps ADPCM)
•G.711 (64 Kbps PCM)
•G.165 echo canceller software, with
MCK proprietary double-talk
detection enhancement
PBXgateway II
Available in 8- and 12-port
Available only in a 24-port
configurations
configuration
Supports the Mobile EXTender and the
Supports the Mobile EXTender and
EXTender 6000, 4000, 3200 and 100
the EXTender 6000, 4000, 3200, 3000
models
and 100 models
Equipped with one DB-9 console port
Equipped with two DB-9 console ports
Outfitted with one 10Base-T LAN port
Outfitted with two 10/100Base-T
•MCK Remote Voice Protocol (RVP)
•MCK Remote Voice Protocol over IP
(RVPoIP)
•IP voice packets are tagged for
network traffic prioritization using IP
Precedence or DiffServ
LAN ports
OPERATING ENVIRONMENT
•Temperature: 32° – 130° F (0° – 55° C)
HARDWARE
•Relative humidity: 5 to 95%
Form Factor: Low profile, 1U rack
mountable unit
REGULATORY APPROVALS
Other Components:
•FCC Part 15 Class B and FCC Part 68,
NRTL/CSA and CE Mark
•Motorola 68MH360-33 processor
•4 MB Flash Memory, 512 Kb ROM,
4 MB DRAM
•DSP Analog Devices 2187 (52 MIPS)
WARRANTY
•One-year limited warranty for parts
and labor
Supported by PBXgateway running software release 2.0 or later.
1
POWER SUPPLY
•Internal
•Line voltage: 100 – 240 V
•Frequency: 47 – 63 Hz
•Maximum power consumption:
1.4 Amps
Product specifications subject to change without notice.
•Size: 17" x 8" x 1 ⁄ "
(432mm x 203mm x 44mm)
3
4
•Weight: 6 lbs 7 oz (3 kg)
117 Kendrick Street
Needham, MA 02494-0708
Toll Free: 888-454-7979
Telephone : 617-454-6100
Fax: 617-454-6101
www.mck.com
Research & Development Center
4040 Bowness Road N.W.
Calgary, AB Canada T3B 3R7
Toll Free: 800-661-2625
Telephone: 403-247-9777
Fax: 403-247-9078
•Universal auto ranging power
supply
DIMENSIONS
MCK Communications, Inc.
Corporate Headquarters
MCK, the MCK logo, EXTender, PBXgateway, RVP and RVPoIP
are trademarks of MCK Communications, Inc. Other brand and
product names referenced herein are trademarks of their
respective holders.
*MCK’s IP-based products utilize Voice over IP (VoIP) technology
to deliver remote voice solutions. The voice quality of these
solutions is dependent on variables such as available bandwidth, network latency and quality of service (QoS) initiatives,
all of which are controlled by the network and Internet service
providers. Because these variables are not in MCK’s control, it
cannot guarantee the performance of the user’s IP-based
remote voice solution.
© 2000 MCK Communications, Inc.
03-PBXG-1000
Applications Business Unit
402 West Bethany
Allen, TX 75013
Toll Free: 800-634-4976
Telephone: 972-727-1200
Fax: 972-727-4243
European Office
494 Midsummer Boulevard
Central Milton Keynes, UK MK92EA
Telephone: (011) 44-870.241.0453
Fax: (011) 44-1908.255.700
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