NEC SL1100 PCPro phone system PC Programming Manual
The SL1100 PCPro is a software application that allows you to program and manage your NEC SL1100 phone system from your computer. You can use PCPro to configure your system, add and remove extensions, set up call forwarding and voicemail, and much more. PCPro is a powerful tool that can help you get the most out of your SL1100 phone system.
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SL1100
PC Programming Manual
NDA-31205
Issue 1.0
NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice.
NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation.
All other brand names and product names referenced in this document are trademarks or registered trademarks of their respective companies.
Copyright 2011
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group
TABLE OF CONTENTS
___________________________________________________________________________________
Chapter 1 Introduction
Chapter 2 Installation
Chapter 3 Application Layout
Chapter 4 Hardware Settings
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PC Programming Manual i
Chapter 5 Standard View
Using a Standard View Screen .................................................................. 5-3
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Issue 1.0
Chapter 6 Wizards View
Chapter 7 System Data View
Chapter 8 Ribbon Bar and Sliding Panels
Section 1 General description Ribbon bar and Sliding panes .................................. 8-1
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PC Programming Manual iii
General Description Of Extension Sliding Pane ....................................... 8-13
Extension Ribbon Bar – Pane Options ..................................................... 8-15
Extension Ribbon Bar - Action ................................................................ 8-19
Trunk Ribbon Bar – Pane Options ........................................................... 8-23
Initial Setup of Incoming Ring Group Sliding Pane .................................. 8-28
Incoming Ring Group Ribbon Bar – Pane Options .................................. 8-29
Incoming Ring Group Ribbon Bar – Actions ............................................. 8-31
Incoming Ring Group - Drag And Drop .................................................... 8-33
General Description - Department Groups ............................................... 8-36
Department Group Ribbon Bar – Pane Options .................................... 8-37
Department Group Ribbon Bar – Actions ................................................. 8-39
Department Group - Drag and Drop ......................................................... 8-43
Pane Options – Paging Groups .............................................................. 8-47
Actions – Paging Groups ....................................................................... 8-48
Pane Options – Pick Up Groups ............................................................ 8-49
Actions – Pick Up Groups ...................................................................... 8-50
10.1 Pane Options – Park Hold Groups ......................................................... 8-51
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Issue 1.0
Appendix A Communications
Accessing Connection Dialog .................................................................... A-1
Connecting PCPro to the System .............................................................. A-2
Connection Types .......................................................................... A-3
Create SL1100 Dial Up Connection ............................................... A-3
Disconnecting PCPro from the System ..................................................... A-8
Downloading Data from the System to PCPro ........................................... A-9
Transfer Type .............................................................................. A-10
Uploading Data from PCPro to System Memory ..................................... A-11
Transfer Type .............................................................................. A-12
Uploading Blade Configuration ................................................................ A-12
Accessing Feature Activation .................................................................. A-13
Accessing Firmware Update .................................................................... A-16
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PC Programming Manual v
Appendix B Copy
Appendix C Modification History
Appendix D Connection Accounts
Section 2 Creating/Deleting a Connection Account Using the Connect Dialog ....... D-1
Section 3 Creating/Modifying/Deleting a Connection Account Using the
Connection Accounts Dialog .................................................................... D-4
Appendix E Debug Terminal
Appendix F Feature Activation
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Appendix G DIM File Download
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___________________________________________________________________________________ viii Table of Contents
List of Figures
InstallShield Wizard Welcome Screen ........................................................ 2-3
InstallShield Wizard Destination Folder (Default Location) ......................... 2-4
InstallShield Wizard Destination Folder (Change Location) ........................ 2-5
InstallShield Wizard Begin Installation ........................................................ 2-6
InstallShield Wizard Installation Progress ................................................... 2-7
SL1100 PCPro Desktop Shortcut ............................................................... 2-9
InstallShield Wizard Launch Software ........................................................ 2-9
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PC Programming Manual ix
Intuition Mode Page 4 (Digital Terminal) .................................................... 4-7
Intuition Mode Setup Page 5 (Multiline Terminals) ..................................... 4-8
Intuition Mode Page 4 (Single Line Telephone Setup) ............................... 4-9
Intuition Mode Page 5 (Single Line Telephone Setup) ............................. 4-10
Intuition Mode Page 4 (Analog Trunks Setup) .......................................... 4-11
Intuition Mode Page 5 (Analog Trunks Setup) .......................................... 4-12
Intuition Mode Page 4 (ISDN PRI Trunk Setup) ....................................... 4-13
Intuition Mode Page 5 (ISDN PRI Trunk Setup) ....................................... 4-14
Intuition Mode Page 5 (ISDN PRI Trunk (T1)Setup) ................................. 4-15
Intuition Mode Page 5 (ISDN PRI Trunk (T1)Setup) ................................. 4-16
Intuition Mode Page 4 (SIP Trunk Setup) ................................................. 4-17
Intuition Mode Page 5 (SIP Trunk Setup) ................................................. 4-18
Intuition Mode Page 4 (DSS Console Setup) ........................................... 4-20
Intuition Mode Page 5 (DSS Console Setup) ........................................... 4-21
Intuition Mode Page 4 (Doorphone Setup) ............................................... 4-22
Intuition Mode Page 5 (Doorphone Setup) ............................................... 4-23
Intuition Mode Page 4 (Music on Hold Setup) .......................................... 4-24
Intuition Mode Page 5 (Music on Hold Setup) .......................................... 4-25
Intuition Mode Page 4 (Background Music Setup) ................................... 4-26
Intuition Mode Page 5 (Background Music Setup) ................................... 4-27
Intuition Mode Page 4 (InMail Setup) ....................................................... 4-28
Intuition Mode Page 5 (InMail Setup) ....................................................... 4-29
Intuition Mode Page 4 (CPU Network Setup) ........................................... 4-30
Intuition Mode Page 5 (CPU Network Setup) ........................................... 4-31
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Issue 1.0
Intuition Mode Page 4 (External Paging Setup) ........................................ 4-33
Selecting a Standard View Screen ............................................................. 5-2
Standard View Blade Configuration Screen ................................................ 5-4
Standard View System Installation ............................................................. 5-6
Standard View Telephone Setup ................................................................ 5-8
Standard View Telephone Setup MultiAssign Dialog ................................ 5-10
Standard View Class of Service for Telephones ....................................... 5-11
Standard View Class of Service for DISA/E&M Tie Lines ......................... 5-13
Standard View Department Groups .......................................................... 5-15
Standard View DID Translation Table ....................................................... 5-17
Standard View DID Table Area Edit Popups ............................................ 5-18
Standard View Night Mode Switching ....................................................... 5-20
Standard View Night Mode Switching Adding Time Frame ...................... 5-22
Standard View Night Mode Switching Mode Colors ................................. 5-23
Standard View Incoming Ring Groups ...................................................... 5-25
Standard View System Timers .................................................................. 5-26
Standard View System Timer Classes ...................................................... 5-27
Standard View Trunk Access Map ............................................................ 5-29
Standard View Trunk Groups .................................................................... 5-31
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PC Programming Manual xi
Sliding Panels - Along Bottom of Panel ...................................................... 8-4
Sliding Panels - Along Right Side of Panel ................................................. 8-4
Opening Sliding Panels (Continued) ........................................................... 8-5
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Extension Ribbon Bar - Action (Grayed Out) ............................................ 8-19
Extension Ribbon Bar - Action (Highlighted) ............................................. 8-19
Adding Extensions to Groups ................................................................... 8-21
Trunk Ribbon Bar - Panel Option .............................................................. 8-23
Auto Night Service Filter Pane (Date/Time) .............................................. 8-26
Manual Night Service Filter Pane ............................................................. 8-27
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PC Programming Manual xiii
Incoming Ring Group Sliding Pane ........................................................... 8-28
Incoming Ring Group Pane Options - View .............................................. 8-29
Incoming Ring Group Pane Options- Large Icons .................................... 8-29
Incoming Ring Group Pane Options - Details ........................................... 8-30
Incoming Ring Group Pane Options - Small Icons ................................... 8-30
Incoming Ring Group Pane Options - Tiles .............................................. 8-31
Incoming Ring Group Pane Options - Actions .......................................... 8-31
Incoming Ring Group Pane - No Members ............................................... 8-31
Example - Remove Extension 101 ........................................................... 8-32
Example - Removing All Extensions in IRG 2 ........................................... 8-32
Example - All Extensions in IRG 2 Removed .......................................... 8-32
Incoming Ring Group Pane Options - Actions .......................................... 8-33
From Extension Sliding Pane To Incoming Ring Group ........................... 8-33
From Incoming Ring Group - To Incoming Ring Group ............................ 8-34
From Incoming Ring Group - To Any Other Group ................................... 8-34
Department Group Ribbon Bar - Pane Options ........................................ 8-37
Department Group Ribbon Bar - Large Icons ........................................... 8-37
Department Group Ribbon Bar - Details ................................................... 8-38
Department Group Ribbon Bar - Small Icons ........................................... 8-38
Department Group Ribbon Bar - Tiles ...................................................... 8-39
Department Group Ribbon Bar - Actions .................................................. 8-39
___________________________________________________________________________________ xiv List of Figures
Issue 1.0
Department Group Ribbon Bar - Add Blank Group ................................... 8-40
Department Group Ribbon Bar - Remove Group ...................................... 8-41
Department Group Ribbon Bar - Group 103 Removed ............................. 8-41
Department Group Ribbon Bar - Remove All Group 2 .............................. 8-42
Department Group Ribbon Bar - Group 3 Removed ................................. 8-42
Department Group Ribbon Bar - Cut & Paste ........................................... 8-43
Department Group Ribbon Bar - Drag and Drop ...................................... 8-44
Department Group Ribbon Bar - Drag and Drop ...................................... 8-44
Department Group Ribbon Bar - Changing Ring Order ............................ 8-45
Department Group Ribbon Bar - Ring Order Changed ............................. 8-45
Department Group Ribbon Bar - Drag to Other Group ............................. 8-46
Pane Options - Paging Groups ................................................................. 8-47
Paging Group - Drag and Drop ................................................................. 8-48
Pane Options - Pick Up Groups ................................................................ 8-49
Drag and Drop - Pick Up Groups .............................................................. 8-50
Park Hold Groups Sliding Pane ................................................................ 8-51
Pane Options - Park Hold Groups ............................................................ 8-51
Drag and Drop - Park Hold Groups ........................................................... 8-52
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PC Programming Manual xv
New Connection Wizard Dialog .................................................................. A-4
Network Connection Type Dialog ............................................................... A-5
Completing the New Connection Dialog ..................................................... A-7
Export Modification History Dialog Box ....................................................... C-3
Sample Modification History HTML Format ................................................ C-3
Sample Modification History CSV Format .................................................. C-4
Connect DialogCreating/Deleting Connection Account .............................. D-2
Save As Connection Account Dialog .......................................................... D-3
Connection Account DialogCreating/Modifying/Deleting
PCPro Feature Activation Dialog ................................................................ F-1
Feature Activation Open File Dialog ........................................................... F-3
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Feature Activation Screen WebPro Home Page ......................................... F-5
Feature Activation Screen WebPro Manual Activation ............................... F-5
Feature Activation Open File Dialog WebPro ............................................. F-6
DIM File Download Dialog Box .................................................................. G-2
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PC Programming Manual xvii
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___________________________________________________________________________________ xviii List of Figures
List of Tables
Navigational Buttons and Drop Down List ................................................... 3-6
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PC Programming Manual xix
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___________________________________________________________________________________ xx List of Tables
Chapter 1
Introduction
SL1100 PC Programming, referred to as PCPro, is an application used to manage the
SL1100 system. PCPro is rich with features to help users more easily manage a chassis when compared to handset programming.
The user can perform the following when using PCPro:
Upload/Download settings between PCPro and a chassis.
Save settings to files that can be archived for later use.
Program settings grouped by their relationship via standard screens.
Program settings sequentially via Wizards to complete a feature.
Generate reports that can be used to monitor settings.
Automatically update chassis firmware remotely.
Export settings to files for later use.
Capture low level messages to problem solve through the Debug Terminal.
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PC Programming Manual 1 - 1
-- NOTES --
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1 - 2 Introduction
Chapter 2
Installation
S
ECTION
1 S
YSTEM
R
EQUIREMENTS
The process of installing PCPro is straight-forward. Just run the installation program
and follow the instructions. Table 2-1 System Requirements
lists the minimum system requirements necessary for install PCPro on your computer.
CPU
Memory
OS
Table 2-1 System Requirements
Pentium
®
III 598 MHz (minimum)
Pentium 4 2.5 GHz (recommended)
128 MB of RAM
256 MB (recommended)
Windows XP, Vista, Windows 7 (32/64-bit)
Other
Microsoft Internet Explorer 8.0 or higher
Communication port
LAN, RS232 or Modem
Disk Space
TCP Port
25MB for PCPro (minimum)
PCPro must have TCP port 8000 open between the chassis and the host PC. Communications between PCPro and the chassis occurs on this port when uploading / downloading via LAN.
The PCPro TCP port is 8000 at default, but this can be changed through the Administration>WebPro Settings section of WebPro using PRG 90-38-02. PRG 90-38-02 is not accessible from telephone programming or PCPro.
TCP port 5963 is required to be open if the Debug Terminal is going to be used.
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PC Programming Manual 2 - 1
S
ECTION
2 D
EFAULT
PCP
RO
A
CCOUNTS
When installing PCPro for the first time, the installation program creates a set of default PCPro accounts. The accounts with the user name and password to access these accounts are provided in
Table 2-2 Default PCPro Accounts .
Table 2-2 Default PCPro Accounts
User Name
sltech
ADMIN1
ADMIN2
Password
12345678
0000
9999
Access Level
Installer Mode (IN)
System Administrator Mode 1 (SA)
System Administrator Mode 2 (SB)
An install/uninstall does not remove or modify any existing PCPro Accounts, or
Connection Accounts.
In addition, the installation program will create the following default folders:
Table 2-3 Default Folders
Folder Name/Icon
My Databases
DebugTerm
Reports exports
Location
<install dir>\databases
<install dir>\logfiles
<install dir>\reports
<install dir>\exports
Description
Default folder where PCPro databases are saved.
Default folder where PCPro Debug
Terminal log files are saved.
Default folder where PCPro reports are saved.
Default folder where PCPro exported files are saved.
An install/uninstall does not result in the folder or any files in the folder being deleted.
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2 - 2 Installation
S
ECTION
3
Issue 1.0
S
OFTWARE
I
NSTALLATION
The software can be installed from the application CD, provided with the chassis or downloaded from the web.
1.
Launch the installer.
If installing from a CD, the CD should autorun. When the splash screen is displayed, select Install Software.
If the software does not autorun, you can open the CD and select setup.exe.
If downloading from the website, copy the file to your computer and launch the installer.
2.
When the installer launches, the InstallShield Wizard Welcome screen is displayed. Press Next>.
If you do not want to continue, click Cancel to abort the installation and exit the software.
Figure 2-1 InstallShield Wizard Welcome Screen
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PC Programming Manual 2 - 3
3.
The next screen is displayed indicating the installation country selection, as well as the default location to install the PCPro files.
If the default location is where you want the files located, click Next>. Refer to
Figure 2-2 InstallShield Wizard Destination Folder (Default Location) .
If you want to change the location where the files are located, click Change.
Refer to
Figure 2-3 InstallShield Wizard Destination Folder (Change Location)
.
If you wish to return to the previous screen, click <Back.
If you do not want to continue, click Cancel to abort the installation and exit the software.
Figure 2-2 InstallShield Wizard Destination Folder (Default Location)
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2 - 4 Installation
Issue 1.0
Figure 2-3 InstallShield Wizard Destination Folder (Change Location)
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PC Programming Manual 2 - 5
4.
To install the program, click Install.
If you wish to return to the previous screen, click <Back.
If you do not want to continue, click Cancel to abort the installation and exit the software.
Figure 2-4 InstallShield Wizard Begin Installation
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2 - 6 Installation
Issue 1.0
5.
The program installs. Figure 2-5 InstallShield Wizard Installation Progress
shows the screen you will see that indicates the progress of the installation.
If you wish to return to the previous screen, click <Back.
If you do not want to continue, click Cancel to abort the installation and exit the software.
Figure 2-5 InstallShield Wizard Installation Progress
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PC Programming Manual 2 - 7
6.
When the installation is completed,
Figure 2-6 InstallShield Wizard Finish
is displayed. Click Finish.
Figure 2-6 InstallShield Wizard Finish Installation
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2 - 8 Installation
S
ECTION
4
Issue 1.0
L
AUNCHING THE
A
PPLICATION
S
OFTWARE
Once the application software has successfully installed you can launch the application in one of two ways:
Click the PCPro shortcut icon that was placed on your desktop during installation.
Figure 2-7 SL1100 PCPro Desktop Shortcut
or....
Select the program by clicking
All Programs > SL1100 Application Suite > SL1100
PCPro
.
Figure 2-8 InstallShield Wizard Launch Software
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PC Programming Manual 2 - 9
S
ECTION
5 L
OGGING INTO THE
A
PPLICATION
After you have launched the application, you must login using the User Name and
Password. Refer to Table 2-2 Default PCPro Accounts on page 2-2
for a list of default PCPro accounts and their associated user names and passwords.
1.
Enter the appropriate User Name and Password and press OK.
If you do not want to continue, click Cancel to abort login and exit the software.
Figure 2-9 PCPro Login Screen
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2 - 10 Installation
2.
If the login is successful, the PCPro Welcome screen is displayed.
Issue 1.0
Figure 2-10 PCPro Main Menu
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PC Programming Manual 2 - 11
-- NOTES --
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2 - 12 Installation
Chapter 3
Application Layout
S
ECTION
1 I
NTRODUCTION
The programming section of PCPro provides methods to view and edit values associated with a chassis configuration. Most programming is done using three different views: Standard, Wizard and System Data. These methods can be accessed through the menu item Programming. Accessing these items updates the applications Submenu and Workspace areas. The Status bar gives a status indication of various functions related to PCPro (e.g., connection status, version information).
The general PCPro application layout is shown in
Menu
Ribbonbar
Sliding Bars
Submenu
Status Bar
Figure 3-1 PCPro Application Layout
Workspace
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PC Programming Manual 3 - 1
S
ECTION
2
S
ECTION
3
M
ENU
The menu displays the list of functions available in PCPro. Some of these commands have images next to them so you can quickly associate the command with the image.
The full list of the PCPro menu hierarchy is found in Chapter 7 - Menu and Toolbar
Reference .
T
OOLBAR
The Toolbar is a group of buttons that map to items in the application menu. The toolbar allows for quick and convenient access to the most common PCPro
commands. The items on the toolbar are shown in Figure 3-2 PCPro Toolbar .
The keyboard shortcuts (where applicable) are listed below the toolbar identification in
.
File Open
(Ctrl+O)
File New
(Ctrl+N)
File Save
(Ctrl+S)
Upload
(F7) (Ctrl+U)
Download
(F6) (Ctrl+D)
Connect/Disconnect
(F5)
Help
(F1)
Debug Capture
Terminal
Standard View
(F9)
Wizard Programming
(F10)
System Data
Programming
(F11)
Search
(F3)
Navigation
Filters
Modification
History Report
System Data Reports
System Configuration
Verify
(F8)
Figure 3-2 PCPro Toolbar
The full list of the PCPro menu and toolbar hierarchy is found in Chapter 7 - Menu and
Toolbar Reference .
S
ECTION
4 S
UBMENU
A
REA
The Submenu Area is used to navigate through Hardware Settings, Standard View
(refer to
Chapter 5 - Standard View ), Wizards (refer to
) and
System Data (refer to
Chapter 7 - System Data View ). Selections made from the
submenu area updates the workspace with the related settings.
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3 - 2 Application Layout
S
ECTION
5
Title
Issue 1.0
W
ORKSPACE
The Workspace is where all programming occurs. The Workspace consists of various selections made from the Submenu Area and the Workspace itself. Common
Workspace components are further explained.
Data Area
Workspace
Buttons
Subtitle
Navigation Area
Figure 3-3 PCPro Workspace
Help Area
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PC Programming Manual 3 - 3
5.1
Title
Title describes what the current settings in the Workspace are related to. This is associated with the selection made in the Submenu Area. The title is situated at the top left corner of the Workspace.
5.2
Subtitle
Subtitle shows further information about what the you are programming.
5.3
Workspace Buttons
The Workspace buttons area displays different buttons relevant to current programming. These buttons include:
Button
Table 3-1 Workspace Buttons
Description
Apply sets changes recently made on the active screen. Attempting to apply an invalid value prompts a validation message detailing the error. In this case, changes are not applied until the value is made valid.
Back returns to the previous screen for the specified feature. This button is only available when using Wizards.
Cancel discards recent changes made to the active screen that have not been applied and displays the Home screen in the Workspace.
Copy shows the Copy dialog. Refer to
for more information.
Default resets the active screen to the system default values.
Finish indicates that this is the only program for this feature. Once you have entered the information for the program, you are finished programming the feature.
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3 - 4 Application Layout
Issue 1.0
Button
Table 3-1 Workspace Buttons
Description
Form View is available on screens that have a large number of values that must be entered (e.g., screens with telephone extensions). When
Form View is selected, the screen switches to a table format, allowing you to more easily enter a large number of values for a specified extension.
For example, if assigning your incoming virtual ring tones for internal extensions, you can switch from Grid View to Form View to list all of the extensions in table format.
Note that this option is not available on all screens.
Grid View is available on screens that have a large number of values that must be entered (e.g., screens with telephone extensions). When
Grid View is selected, the screen switches to the default view, which displays the values with pulldown boxes.
For example, if assigning you incoming virtual ring tones for internal extensions, you can switch between Grid View to Form View.
Note that this option is not available on all screens.
Next proceeds to the next screen for the feature. When all of the programs have been displayed for the selected feature, pressing Next returns you to the Main screen. This button is only available when using Wizards.
When you do not click the Apply button, but do one of the following, the system applies the changes as if you had clicked the Apply button.
Attempt to leave the current screen.
Attempt to navigate a different item within the system data.
Use the Previous button.
Use the Next button.
Save the active configuration.
Exit the application. (Note that on some screens, the system prompts you to save the changes or to exit without saving them.)
Generate a report.
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PC Programming Manual 3 - 5
5.4
Navigation Area
To navigate to different items within a program, use the various navigation buttons.
Navigation Filters
Move to the previous item
Select an item to view
Move to the next item
Move to specified items
Figure 3-4 PCPro Navigation Buttons
Table 3-2 Navigational Buttons and Drop Down List
Button/Menu Description
Selections
Select the item from the drop down list. PCPro automatically moves to the selected item.
Ranges
Previous/Next
Use this button to select a range of values. Type in the value and press the ‘Go’ button (magnifying glass icon) or press Enter. PCPro displays a range of available items, beginning with the value you typed. For example, if you typed Station Port 300, PCPro displays a range of ports beginning with port 300.
Use Previous to show settings of the preceding item.
Use Next to show settings of the next item.
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3 - 6 Application Layout
Description of Menu Area
Issue 1.0
5.5
Data Area
The Data Area is where actual system data appears. The contents of this area are specific to what the you are programming. For example, if programming
PRG 10-02, this area shows all the data items within 10-02.
The contents of the Data Area are linked to the various system data views available. These are:
Standard
Wizards
System Data
5.6
Help Area
The Help Area shows help text relevant for the data in the Data Area. More extensive help can usually be found in the application online help (F1 key).
5.7
Status Bar
The status bar, which is a horizontal area at the bottom of the Workspace, provides information about the current state of what you are viewing in the
Workspace and any other contextual information.
Site Name and
Connection Type
Chassis CPU
Version
PCPro Account User
Name And Access Level
Figure 3-5 PCPro Status Bar
PCPro File
Version
System Data
Modification
Indicator
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PC Programming Manual 3 - 7
-- NOTES --
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3 - 8 Application Layout
Chapter 4
Hardware Settings
S
ECTION
1
S
ECTION
2
O
VERVIEW
Intuition Setup will use Q&A (Question & Answer) setting method, image file similar to real Hardware.
A new user to the SL1100 system can intuitively understand all system settings.
H
ARDWARE
S
ETTING
S
UBMENU
2.1
Accessing Intuition Setup View
You can access Intuition Setup by selecting the Hareware tab depicting the purple cog icon.
Figure 4-1 Intuition Setup
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PC Programming Manual 4 - 1
Figure 4-2 Intuition Mode Setup Page 1
To assign the Trunk System requiements, perform the following steps:
1.
Assign the number of Analog trunks installed in the system.
2.
Assign the number of PRI circuits installed and how many channels.
3.
Assign the number of T-1 circuits and how many channels.
4.
Assign the number of SIP trunks installed in the system.
5.
Click Next to go to the Terminal System requirements page.
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4 - 2 Hardware Settings
Issue 1.0
Figure 4-3 Intuition Mode Setup Page 2
To assign the Terminal System requiements, perform the following steps:
1.
Assign the number of Digital Stations installed in the system.
2.
Assign the number of Single Line Stations installed in the system.
3.
Assign the number of DSS Consoles installed in the system.
4.
Assign the number of Door Phones installed in the system.
5.
Click Next to go to the Other System requirement page, or Back to return to the previous page.
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PC Programming Manual 4 - 3
Figure 4-4 Intuition Mode Setup Page 3
To assign the Other system requirements do the following:
1.
Assign if a VRS/In-Mail will be installed in the system.
2.
Assign the port for the Music on Hold source.
3.
Assign the port for the Background Music source.
4.
Assign how the SMDR will be output and the port it uses.
5.
Click Next to see the Chassis settings page, or Back to go to the previous page.
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4 - 4 Hardware Settings
Issue 1.0
Figure 4-5 Intuition Mode Setup Page 4
You can view what is assigned in the different chassis by clicking on the Chassis number.
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PC Programming Manual 4 - 5
Figure 4-6 Intuition Mode Page 4 (Terminal)
You can drag and drop a type of terminal into a blank port from the Terminal panel.
Figure 4-7 Intuition Mode Page 4 (Package)
You can drag and drop a Card into an empty slot from the Package Panel.
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4 - 6 Hardware Settings
Issue 1.0
Figure 4-8 Intuition Mode Page 4 (Digital Terminal)
You can configure the Multi Line Telephones by clicking a Digital Terminal icon, or click on the Multi Line Telephone Link on the left.
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PC Programming Manual 4 - 7
Figure 4-9 Intuition Mode Setup Page 5 (Multiline Terminals)
You can assign the Multi Line Terminal settings by:
1.
Selecting the Extension to edit.
2.
Assign the extension number for the port.
3.
Assign the name for the extension for the port.
4.
Assign the Automatic Trunk Line Seizure.
5.
Assign the Display Language.
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4 - 8 Hardware Settings
Issue 1.0
6.
Assign the Trunk Incoming Ring Tone.
7.
Assign the Internal Incoming Ring Tone.
8.
Assign the Force Ringing Type.
9.
Assign the Multi Line Type.
10.
You can go back to Chassis Setting Page by click the SL1100 Chassis or go to the next type of setup by click it on the left. Example: Single Line
Telephone, Analog Trunk, etc…
Figure 4-10 Intuition Mode Page 4 (Single Line Telephone Setup)
You can configure the Single Line Telephones by clicking a SLT Terminal icon, or click on the Single Line Telephone Link on the left.
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PC Programming Manual 4 - 9
Figure 4-11 Intuition Mode Page 5 (Single Line Telephone Setup)
1.
Assign the Extension number for the port.
2.
Assign the Name for the port.
3.
Assign Automatic Trunk Line Seizure.
4.
Assign the Signaling Type.
5.
Assign Caller ID External Module.
6.
You can go back to Chassis Setting Page by click the SL1100 Chassis or go to the next type of setup by click it on the left. Example Single Line
Telephone, Analog Trunk, etc…
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4 - 10 Hardware Settings
Issue 1.0
Figure 4-12 Intuition Mode Page 4 (Analog Trunks Setup)
You can configure the Analog Trunk by clicking an Analog Trunk icon, or click on the
Analog Trunks Link on the left.
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PC Programming Manual 4 - 11
Figure 4-13 Intuition Mode Page 5 (Analog Trunks Setup)
1.
Assign the Trunk Name.
2.
Assign the Signaling Type.
3.
Assign the Busy Tone Detection.
4.
Assign Caller ID.
5.
Assign an option Incoming ring group for the trunk.
6.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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4 - 12 Hardware Settings
Issue 1.0
Figure 4-14 Intuition Mode Page 4 (ISDN PRI Trunk Setup)
You can configure the ISDN PRI Trunk by clicking an ISDN PRI Trunk icon, or click on the ISDN Primary Rate Link on the left.
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PC Programming Manual 4 - 13
Figure 4-15 Intuition Mode Page 5 (ISDN PRI Trunk Setup)
1.
Assign the Trunk Name.
2.
Assign the Frame Type.
3.
Assign an optional Ring Group assignment for the trunk.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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4 - 14 Hardware Settings
Issue 1.0
Figure 4-16 Intuition Mode Page 5 (ISDN PRI Trunk (T1)Setup)
You can configure the ISDN PRI Trunk (T1) by clicking a PRI (T1) Trunk icon, or click on the ISDN Primary Rate (T1) Link on the left.
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PC Programming Manual 4 - 15
Figure 4-17 Intuition Mode Page 5 (ISDN PRI Trunk (T1)Setup)
1.
Assign the Trunk Name.
2.
Assign the Frame Type.
3.
Assign an optional Ring Group assignment for the trunk.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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4 - 16 Hardware Settings
Issue 1.0
Figure 4-18 Intuition Mode Page 4 (SIP Trunk Setup)
You can configure the SIP Trunk by clicking an IPLB NIC icon, or click on the SIP
Trunk Link on the left.
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PC Programming Manual 4 - 17
Figure 4-19 Intuition Mode Page 5 (SIP Trunk Setup)
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4 - 18 Hardware Settings
Issue 1.0
1.
Assign Trunk Name.
2.
Assign an optional Incoming Ring Group for the trunk.
3.
Assign the VoIP IP address.
4.
Assign the VoIP Subnet Mask.
5.
Assign the Domain Name.
6.
Assign the Host Name.
7.
Assign the Transport Protocol.
8.
Assign the User ID.
9.
Assign the Domain Assignment.
10.
Assign Outbound Default Proxy.
11.
Assign Inbound Default Proxy.
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PC Programming Manual 4 - 19
12.
Assign Default IP Proxy Address.
13.
Assign Default Proxy Port.
14.
Assign Register Mode.
15.
Assign Register IP Address.
16.
Assign Register Port.
17.
Assign SIP Carrier Choice.
18.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
Figure 4-20 Intuition Mode Page 4 (DSS Console Setup)
You can configure the DSS Console by clicking a DSS console icon, or click on DSS
Console Link on the left.
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4 - 20 Hardware Settings
Issue 1.0
Figure 4-21 Intuition Mode Page 5 (DSS Console Setup)
1.
Assign the extension that the DSS console is connected.
2.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 21
Figure 4-22 Intuition Mode Page 4 (Doorphone Setup)
You can configure the Doorphone by clicking a the Doorphone icon, or click on the
Doorphone Link on the left.
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4 - 22 Hardware Settings
Issue 1.0
Figure 4-23 Intuition Mode Page 5 (Doorphone Setup)
1.
Assign the Doorphone name.
2.
Assign the Chime Pattern.
3.
Assign an optional Doorphone key on terminals.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 23
Figure 4-24 Intuition Mode Page 4 (Music on Hold Setup)
You can configure the Music on Hold by clicking a MOH icon, or click on the Music on
Hold link on the left.
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4 - 24 Hardware Settings
Issue 1.0
Figure 4-25 Intuition Mode Page 5 (Music on Hold Setup)
1.
Assign the Source Selection.
2.
Assign the Tone Selection based on the Source Selection.
3.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 25
Figure 4-26 Intuition Mode Page 4 (Background Music Setup)
You can configure the Background Music by clicking a BGM icon, or click on the
Background Music Link on the left.
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4 - 26 Hardware Settings
Issue 1.0
Figure 4-27 Intuition Mode Page 5 (Background Music Setup)
1.
Assign the Relay Type.
2.
Assign the Destination Selection based on Relay Type.
3.
Assign optional Function Key on terminals.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 27
Figure 4-28 Intuition Mode Page 4 (InMail Setup)
You can configure InMail by clicking an InMail icon, or click on the InMail link on the left.
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4 - 28 Hardware Settings
Issue 1.0
Figure 4-29 Intuition Mode Page 5 (InMail Setup)
1.
Assign the InMail Port.
2.
Assign the InMail Pilot Number.
3.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 29
Figure 4-30 Intuition Mode Page 4 (CPU Network Setup)
You can configure the CPU Network by clicking the LAN icon, or click on the CPU
Network on the left.
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4 - 30 Hardware Settings
Issue 1.0
Figure 4-31 Intuition Mode Page 5 (CPU Network Setup)
1.
Assign the IP Addess.
2.
Assign the Subnet Mask
3.
Assign the Default Gateway.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking it on the left.
Example, Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 31
Figure 4-32 Intuition Mode Page 4 (External Paging Setup)
You can configure External Paging by clicking the PAG icon, or click on the External
Paging link on the left.
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4 - 32 Hardware Settings
Issue 1.0
Figure 4-33 Intuition Mode Page 4 (External Paging Setup)
1.
Assign the External Page Group
2.
Assign the External Speaker Name.
3.
Assign an optional Function Key onto Terminals.
4.
You can go back to Chassis Setting Page by clicking the SL1100
Chassis, or go to the next type of setup by clicking on the left. Example,
Single Line Telephone, Analog Trunk, etc…
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PC Programming Manual 4 - 33
-- NOTES --
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4 - 34 Hardware Settings
Chapter 5
Standard View
S
ECTION
1 O
VERVIEW
Standard View combines related settings into one screen, allowing a quick setup of a high level task. Settings on these screens work together, allowing you to understand how settings relate to each other. Standard screens are identified by their name. This name indicates the tasks with which the screen is related.
Window View: Clicking this icon displays the flyout, which allows you to select how you want the Standard submenu displayed. Right mouse clicking also displays this menu.
Auto Hide: Clicking this icon hides the Standard submenu list and docks the tabs on the left side of the screen.
Close: Clicking this icon closes the Standard submenu list and tabs.
Figure 5-1 Standard View Submenu
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PC Programming Manual 5 - 1
S
ECTION
2 S
TANDARD
V
IEW
S
UBMENU
2.1
Accessing Standard View
You can access Standard View submenu area using any of the following methods:
From the Standard View submenu, select the Ribbon Item
View
> Standard
.
or…
Select the toolbar icon depicting the purple cog .
or…
Press F9.
or…
If the submenu area is currently open, select the Standard tab depicting the purple cog icon.
Once selected, the Standard View menu appears in the Programming submenu area. Standard screens are listed alphabetically.
To view a particular Standard View screen, click on the screen name.
Standard View selection
Figure 5-2 Selecting a Standard View Screen
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5 - 2 Standard View
S
ECTION
3
Issue 1.0
2.2
Using a Standard View Screen
Each Standard View screen works differently. However the following common methods apply:
1.
Select the Standard View screen from the Standard View menu relevant to the desired task.
2.
Modify settings on the screen.
3.
Press the Apply button to save the changes.
The method in modifying settings for each screen is explained in the help menu.
The remainder of this chapter discusses the individual options available from the Standard View submenu.
B
LADE
C
ONFIGURATION
The screen represents a conceptual model of the chassis and the blade packages within it. To obtain blade details download the configuration from the chassis. The blade slots display the blade types (these are the blades that can be inserted in the selected slot), the telephone/trunk port range (these are the ports used by the blade) and firmware version (firmware being used by the blade).
On this screen, you can right mouse click on the desired slot. A popup menu is displayed indicating the configurable options for that slot. Once you have selected the blade that is installed in that slot, the blade name is displayed on the front of the slot location.
Refer to Figure 5-3 Standard View Blade Configuration Screen on page 5-4
for the layout of the Blade Configuration screen.
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PC Programming Manual 5 - 3
After the slot has been configured with the blade, the blade name is displayed on the front on the chassis.
Figure 5-3 Standard View Blade Configuration Screen
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5 - 4 Standard View
Issue 1.0
3.1
Adding a Blade
To add a blade, complete the following steps:
1.
With the mouse, right click on the slot where you want the blade to reside.
2.
A popup menu appears listing the blade types that can be installed.
There are two additional options on the popup menu. These are
Configure Card and Delete Card. Note that these two options are only available if a blade has previously been added.
3.
Select a blade type relevant to the blade to install.
4.
Another popup menu appears listing blades associated with the selected blade type.
5.
Select the desired blade package you want to add.
The slot changes appearances indicating the blade installed, the firmware version being used, the port type, and the port range being used.
3.2
Removing a Blade
To remove a blade, complete the following steps:
1.
With the mouse, right click on the blade you want to remove.
2.
When the popup menu is displayed, select Delete Card.
The blade is removed and the slot and port type range it was utilizing is now available for use by another blade.
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PC Programming Manual 5 - 5
S
ECTION
4 S
YSTEM
I
NSTALLATION
1) Select Country and time zone.
The System Installation screen allows you to assign initial settings for the SL1100 system.
2) Assign Connection
Settings.
6) Assign local area and preferred carrier codes.
7) Assign extension numbers.
3) Assign Night Mode Switching.
Figure 5-4 Standard View System Installation
To assign the initial system settings:
1.
Select the Country (United States or Canada) and GMT Time (appropriate time zone) where the system installed.
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5 - 6 Standard View
Issue 1.0
2.
Assign the IP Address, Subnet Mask, Default Gateway, and SMDR Output as required for the installation site.
3.
Assign whether the system automatically switches to Night Mode. If you select
Automatic Night Mode Switching, you also need assign the time the system switches to day mode (Day Mode Switch Time) and to night mode (Night
Mode Switch Time).
4.
Use the pulldown menus to disable Music on Hold or Background Music, or assign the music source.
5.
Select InMail if this is the voice mail that the system uses.
6.
Assign the Local Area Code and Preferred Carrier Code.
7.
Assign extension numbers for virtual, operator, Music on Hold ACI extension and Background Music ACI extensions. Also assign the Voice Mail Pilot extension. The Current Extension Plan for the assigned extensions is displayed
(this field is view only).
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PC Programming Manual 5 - 7
S
ECTION
5 T
ELEPHONE
S
ETUP
This screen combines system data, which is relevant for telephone settings. It allows you to assign basic telephone settings.
2~7) Assign the appropriate telephone setup options.
1) Select the ICM Extension to view.
Highlight the areas for multi-assignment and right mouse click to open the MultiAssign dialog box.
Figure 5-5 Standard View Telephone Setup
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5 - 8 Standard View
Issue 1.0
To assign the basic telephone settings.
1.
Use the ICM Extension pulldown menu to select a specific extension you want to view. The selected extension is highlighted.
2.
Assign the Name (Extension Name) that is displayed.
3.
Assign a Dep Grp (Department Group) to the selected telephone for incoming ringing priority.
4.
Assign the Int Page Grp (Internal Paging Group) selected telephone to an internal paging group (e.g., to assign the telephone paging zones and to specify whether the telephone can receive internal all call paging).
5.
Assign Day-Toll Restr (Day Mode Toll Restriction) class for Day Mode.
6.
Assign Night-Toll Restr (Night Mode Toll Restriction) for Night Mode.
7.
Assign Hol-Toll Restr (Holiday Mode Toll Restriction) for Holiday Mode.
8.
Use the pulldown menu to assign Off Hk Rng (Off-Hook Ringing) to the extension.
9.
Enable/Disable Rng Ln Pref (Ringing Line Preference) for the extension.
10.
Enable/Disable Trk Ln Pref (Trunk Line Preference) for the extension.
11.
Click Apply to save the settings.
MultiAssignment
Telephones the have the same properties can be assigned in a block by using the
MultiAssign feature.
The extension name cannot be multi-assigned.
To assign properties to a block of telephones:
1.
Select the area of cells to be assigned in a block.
2.
Right click the mouse within the selected area. The MultiAssign dialog box is displayed. (Refer to
Figure 5-5 Standard View Telephone Setup on page 5-8 .)
The MultiAssign dialog is filled with the values from the top most selected lines.
If any cells on that line are disabled, the default value for that item is used.
Columns that are not selected are disabled.
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PC Programming Manual 5 - 9
Figure 5-6 Standard View Telephone Setup MultiAssign Dialog
3.
Make your selections and click OK. All selected telephones are assigned the values in the MultiAssign dialog box.
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5 - 10 Standard View
S
ECTION
6 C
LASS OF
S
ERVICE FOR
T
ELEPHONES
This screen combines system data relevant to Class of Service Options for telephones.
Issue 1.0
1) Select Class of Service
2) Enable/Disable services for Class.
3) Select Night Mode.
4) Select telephones using this Class of
Service Night Mode.
Figure 5-7 Standard View Class of Service for Telephones
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PC Programming Manual 5 - 11
The assign Class of Service settings for telephones:
1.
Select the Class of Service (1~15) you want to assign to the telephones.
2.
Enable/Disable telephone-specific service options for the selected Class of
Service. These settings are linked with programs 20-07, 20-08, 20-09, 20-10,
20-11, 20-12 and 20-13.
You can select one of three options for viewing the services:
Show all services.
or....
Show only enabled services.
or....
Show only disabled services.
You can also choose how you want to view the options:
Categorized (by program)
or....
Alphabetic (by feature name)
3.
Select the Night Mode from the pulldown menu.
4.
Click the telephones that you want to assign to the specified Night Mode.
The selected telephones will be members of the class during the selected Night
Mode. These settings are linked with 20-06.
5.
Click Apply to save the settings.
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5 - 12 Standard View
S
ECTION
7
Issue 1.0
C
LASS OF
S
ERVICE FOR
DISA/E&M T
IE
L
INES
This screen combines system data relevant to Class of Service options for DISA users and E&M Tie Lines.
1) Select Class of Service.
2) Enable/Disable services for Class.
3) Select Night Mode.
4) Select DISA users and Tie Lines using
Class of Service for
Night Mode.
Figure 5-8 Standard View Class of Service for DISA/E&M Tie Lines
To assign Class of Service options for DISA and E&M Tie Lines.
1.
Select the Class of Service (1~15) you want to assign to the telephones.
2.
Enable/Disable telephone-specific service options for the selected Class of
Service. These settings are linked with programs 20-14.
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PC Programming Manual 5 - 13
You can select one of three options for viewing the services:
Show all services.
or....
Show only enabled services.
or....
Show only disabled services.
You can also choose how you want to view the options:
Categorized (by program)
or....
Alphabetic (by feature name)
3.
Select the Night Mode from the pulldown menu.
4.
Click the DISA users and E&M Tie Lines that you want to assign to the specified
Night Mode.
The selected DISA users and E&M Tie Lines will be members of the class during the selected Night Mode. DISA settings are linked with program 25-09 and E&M Tie Line settings are linked with program 34-02.
5.
Click Apply to save the settings.
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5 - 14 Standard View
S
ECTION
8
Issue 1.0
D
EPARTMENT
G
ROUPS
This screen combines system data relevant to the feature Department Groups.
1) Select Department Group .
3) Select Primary
Members.
4) Set priority for
Primary Members.
2) Set up basic characteristics of selected Department
Group.
6) Set priority for
Secondary Members.
5) Select Secondary
Members (max. 16).
Figure 5-9 Standard View Department Groups
To setup up a Department Group:
1.
Specify a Department Group to modify.
2.
Specify basic characteristics (Basic Settings) of the Department Group.
The Basic Settings section basic characteristics of the selected Department
Group. These settings are linked with 16-01.
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PC Programming Manual 5 - 15
3.
Select the extensions that are Primary Members of the Department Group.
All extensions that are Primary Members of the selected Department Group are listed. Every extension must belong to one of the 32 available Department
Groups. By default, all extensions are Primary Members of Department Group
1. By removing an extension from Department Group 1 it is automatically assigned to Department Group 32. These settings are linked with 16-02.
4.
Specify the priority for the selected Primary Members.
When an extension is selected as a Primary Member it automatically appears in the priority list (the list to the bottom of the Primary Member list). The priority of the selected extension can be modified by the following key combinations:
Shift + Up Arrow
Shift + Down Arrow
Shift + Page Up
Shift + Page Down
Shift + Home
Shift + End
Increase priority by 1
Decrease priority by 1
Increase priority by one page
Decrease priority by one page
Make highest priority
Make lowest priority
5.
Select the extensions (maximum of 16) that are Secondary Members of the
Department Group.
All extensions that are Secondary Members of the selected Department Group are listed. A maximum of 16 extensions can be assigned as Secondary
Members. These settings are linked with 16-03.
6.
Specify the priority for the selected Secondary Members.
7.
When an extension is selected as a Secondary Member it automatically appears in the priority list (the list to the bottom of the Secondary Member list). The priority of the selected extension can be modified by using the same key combinations as in the case of setting the priority for Primary Members.
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5 - 16 Standard View
Issue 1.0
S
ECTION
9 DID T
RANSLATION
T
ABLE
This screen combines system data relevant to the DID Translation Table and Trunk
Groups using DID. These settings are used with the feature “Direct Inward Dialing”.
1) Set up DID Table Area.
Specify the entry range in the global translation table.
Use the right mouse button to edit the ranges.
3) Select Night Mode.
2) Set the entries for the selected area.
4) Set Intercept Ring
Group for selected DID
Table area.
5) Select which Trunk
Groups use the selected
DID Table area.
Figure 5-10 Standard View DID Translation Table
6) Set Trunk Group specific DID settings.
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PC Programming Manual 5 - 17
To setup the DID Translation Table and associate it with Trunk Groups:
1.
Select and define a Table Area within the DID Translation Table.
The DID Translation Table consists of 2000 entries that can be divided among
20 Table Areas, each being made up of a 1st and 2nd Area. Using the mouse, right click a Table Area to define its 1st and 2nd entry ranges it uses. These settings are linked with 22-10.
1) Use the right mouse button to show the popup.
2) Specify the entry ranges for
1 st
and 2 nd
areas.
Figure 5-11 Standard View DID Table Area Edit Popups
When a Table Area is selected, the grid to the right is updated with the new entry range. For example, selecting Area 01, 1 st
Area (entry ranges 001~100) will result in the grid showing the DID Table entries 001 to 100.
2.
Specify the selected Table Area entries and how they are treated with DID.
Table Area entries are located in the grid to the right of the Table Area list. It defines DID Table Area entries and how they are directed within the system.
These settings are linked with 22-11.
3.
Select the Night Mode to modify for DID.
Assign the Trunk Groups that use the Table Area via this Night Mode selection.
In addition, use this to help define the Intercept Ring Group calls get forward to during Night Modes. Do this by completing the following:
Select a Night Mode.
Select the Trunk Groups during this Night Mode that will use the selected Table
Area.
Define the Intercept Ring Group calls that are forwarded during this Night Mode.
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5 - 18 Standard View
Issue 1.0
4.
Specify the Intercept Ring Group to use by the Table Area during the selected
Night Mode.
Specifies if the call, during the selected Night Mode, is directed toward an
Incoming Ring Group or voice mail. This setting only applies when the option is enabled in the associated DID Translation Table entry. This setting is linked with
22-12.
5.
Select the Trunk Groups that use the Table Area during the selected Night
Mode.
This section lists the Trunk Groups that use the Table Area for DID during the selected Night Mode. These settings are linked with 22-13.
6.
Specify the DID settings for the selected Trunk Group.
The basic setup details for the Trunk Group DID settings are selected in this section. These settings are linked with 22-09.
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PC Programming Manual 5 - 19
S
ECTION
10 N
IGHT
M
ODE
S
WITCHING
This screen combines system data relevant to the Chassis feature “Night Service”.
1) Enable/Disable
Night Mode Service
Code activation.
2) Enable/Disable
Night Mode Service.
5) Specify Schedule
Pattern applied to each day of week.
6) Assign names to each mode.
3) Select Service
Group to modify.
4) Set up the
Schedule Patterns.
7) Specify holidays in Service Group.
8) Specify trunks that use this Service Code.
9) Specify extensions that use this Service Group.
Figure 5-12 Standard View Night Mode Switching
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5 - 20 Standard View
Issue 1.0
To setup the Night Mode Switching options:
1.
Enable/disable users from activating Night Mode Service via a service code.
This selection enables/disables users from activating Night Mode Service via a service code. This setting is linked with 12-01-01.
This is a system-wide setting and is applied across ALL Service Groups.
2.
Enable/disable Automatic Night Mode Service.
This selection enables/disables Night Mode Service for the system. This setting is linked with 12-01-01.
This is a system-wide setting and is applied across ALL Service Groups.
3.
Specify a Night Mode Service Group (1~32) to modify.
4.
Define Schedule Patterns used by the selected Night Mode Service Group.
Schedule Patterns are comprised of time frames that are associated to Night
Modes.
You can define up to 10 Schedule Patterns for the selected Night Mode Service
Group. Schedule Patterns can be made up of 20 time frames. Each time frame is associated with a Night Mode. These settings are linked with 12-03.
Refer to
10.1 Adding a Time Frame on page 5-22 ,
Frame on page 5-23 , 10.3 Moving a Time Frame on page 5-23
Modifying a Time Frame on page 5-24
.
5.
Specify the Service Patterns applied to each day of the week.
Define the Schedule Pattern used each day of the week by the selected Night
Mode Service Group. These settings are linked with 12-03.
6.
Assign a name to each Night Mode.
This can be used to identify the time frame. Night Mode names defined here are referred to throughout the system. These settings are linked to 12-07.
7.
Define public holidays and the Schedule Pattern used by the Night Mode
Service Group on these days.
These settings are linked with 12-04.
8.
Select the trunks that are members of the Night Mode Service Group.
These settings are linked with 12-06.
9.
Select the extensions that are members of the Night Mode Service Group.
These settings are linked with 12-05.
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PC Programming Manual 5 - 21
10.1
Adding a Time Frame
This section describes how to add a time frame to a schedule for night mode switching.
Release the mouse button when finished.
Move the left mouse button over the slider area until an up/ down arrow is displayed, While holding down the left mouse button, move the slider to the desired position and release the mouse button to set the time.
Popup indicating duration and
Night Mode .
The Mode Selection dialog box is displayed when the time frame has been selected.
Select the desired mode from the pull down selection menu.
Figure 5-13 Standard View Night Mode Switching Adding Time Frame
To add a time frame in a Schedule:
1.
Using the mouse on the Schedule Pattern bar, left click and drag from the starting time toward the end time. A colored bar appears defining this time frame. Keep the left mouse button pressed while dragging.
2.
Release the left mouse button. A dialog then prompts for the Night Mode associated with this time frame.
3.
Select a Night Mode associated with this time frame.
The colored bar changes its color depending on the Night Mode defined.
Each mode is assigned a different color. These colors are shown in
Figure 5-14 Standard View Night Mode Switching Mode Colors on page
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5 - 22 Standard View
Issue 1.0
Mode 1
Mode 2
Mode 3
Mode 4
Mode 5
Mode 6
Mode 7
Mode 8
Figure 5-14 Standard View Night Mode Switching Mode Colors
10.2
Removing a Time Frame
To remove a time frame, select it then drag it either left or right off the
Schedule Pattern bar. Alternatively, select the time frame and press the
Delete key.
10.3
Moving a Time Frame
To move a time frame select it with the mouse and drag it to the desired position. Surrounding time frames can limit changes because time frames cannot overlap. To solve this problem either remove time frames or modify them.
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PC Programming Manual 5 - 23
10.4
Modifying a Time Frame
To modify a time frame in a Schedule Pattern:
1.
Select the time frame to modify.
2.
Place the cursor at the top/bottom of the time frame until it changes appearance.
3.
Left click then drag from the starting/ending time to the desired change.
Surrounding time frames can limit changes because time frames cannot overlap. To solve this problem either remove existing time frames or modify them.
10.5
Time Frame Duration
To find out the duration of a time frame select it and then hold down the left mouse button. A popup appears indicating the duration and Night Mode.
10.6
Time Frame Night Mode
To find out the Night Mode of a time frame select it and then hold down the left mouse button. A popup appears indicating the duration and Night Mode.
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5 - 24 Standard View
Issue 1.0
S
ECTION
11 I
NCOMING
R
ING
G
ROUPS
This screen combines system data relevant to the feature “Incoming Ring Groups”.
1) Place each trunk in a Ring Group or set the trunk to terminate on voice mail instead of a Ring Group.
2) Select the Ring
Group.
3) Select which extensions are in the
Ring Group.
Figure 5-15 Standard View Incoming Ring Groups
To setup up an Incoming Ring Group:
1.
For each trunk, specify the Incoming Ring Group of which it will be a member.
Alternatively, route the call from the trunk to a voice mail type. Individual settings can be applied to each Night Mode.
These settings are linked with 22-05.
2.
Select the incoming Ring Group to which the trunks and extensions are assigned. You can use the right and left arrows to select the previous or next
Ring Group (1~25).
3.
Select the extensions that are members of the Incoming Ring Group.
These settings are linked with 22-04.
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PC Programming Manual 5 - 25
S
ECTION
12 S
YSTEM
T
IMERS
This screen allows you to set up system-wide timers.
2) Click Apply
1) Make necessary changes to the timers
Figure 5-16 Standard View System Timers
The settings that can be changed on this screen include the individual timers.
To change the timer settings from the default:
1.
Click the value to the right of the time you want to change.
2.
Change the timer setting and click Apply.
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5 - 26 Standard View
Issue 1.0
S
ECTION
13 S
YSTEM
T
IMER
C
LASSES
This screen combines system data relevant to Timer Classes. Timer Classes detail sets of operation times. Trunks and extensions can be assigned as members of these classes for each of the system Night Modes.
1) Select Time Class.
2) Set various Timers in the class.
3) Select Night
Mode.
4) Specify which trunks use this timer class for the specified Night Mode.
5) Specify which extensions use this timer class for the specified Night Mode.
Figure 5-17 Standard View System Timer Classes
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PC Programming Manual 5 - 27
The settings that can be changed on this screen include:
Time Class: The Timer Class to which timers are assigned.
Night Mode: The Night Mode assigned for night mode switching.
Timers: The system wide timers that can be changed.
Trunks/Telephone: Lists the trunks/telephones that are members of the class during the selected Night Mode.
Extensions: Lists the extensions that are members of the class during the selected Night Mode.
To setup up a Timer Class complete the following:
1.
Specify a Time Class (1~15) to modify.
2.
Set the various timers for the specified Time Class.
These settings are linked with 20-31. (All times are in expressed in seconds.)
3.
Select a Night Mode.
4.
Select the trunks/telephones that are members of the Time Class during the selected Night Mode.
These settings are linked with 20-30.
5.
Select the telephone extension that will use members of the Time Class during the selected Night Mode. A different Time Class can be set to each Night Mode.
These settings are linked with 20-29.
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5 - 28 Standard View
Issue 1.0
S
ECTION
14 T
RUNK
A
CCESS
M
AP
This screen combines system data relevant to the Trunk Access Map. The Trunk
Access Map administers the usage of trunks by the extension. Extensions can be assigned to one of the 84 Access Maps for each of the system Night Modes.
1) Select the Trunk
Access Map.
2) Select the Night
Mode.
4) Select which extensions are in the Trunk Access
Map for the specified Night
Mode.
3) Specify the type of access for each trunk. Use the right mouse button to display the types of access.
Figure 5-18 Standard View Trunk Access Map
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PC Programming Manual 5 - 29
To setup a Trunk Access Map complete the following:
1.
Specify a trunk Access Map (1~84) to modify.
2.
Select a Night Mode.
3.
Specify the access type for each trunk using the Trunk Access Map.
To modify the access type, right click the trunk then select an access type from the popup menu. These settings are linked with 14-07.
The various access types are listed below:
Access Type
No access
Outgoing access only
Incoming access only
Access only when trunk on hold
Outgoing access when trunk on hold
Incoming access when trunk on hold
Incoming/outgoing access
Incoming/outgoing access when trunk on hold
Image
4.
Select the extensions that use the Trunk Access Map during the selected Night
Mode.
These settings are linked with 15-06.
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5 - 30 Standard View
Issue 1.0
S
ECTION
15 T
RUNK
G
ROUPS
This screen combines system data relevant to Trunk Groups. Trunk Groups prioritize the use of a group of trunks. Priority of Trunk Groups can be done via the Route
Table. A Route Table entry can then be used by trunks and extensions.
1) Select the Trunk
Group.
2) Add trunks to the
Trunk Group.
4) Set up the Route
Table.
5) Select the Route Table and the Night Mode.
3) Assign priorities to the trunks in the
Trunk Group.
6 & 7) Specify the extensions that use the selected Route Table.
Figure 5-19 Standard View Trunk Groups
8) Specify the trunks that use the selected Route Table.
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PC Programming Manual 5 - 31
To setup a Trunk group complete the following:
1.
Specify a Trunk Group (1~25) entry to modify.
2.
Select the trunks that are members of the Trunk Group.
These settings are linked with 14-05-01.
3.
Prioritize trunks by ordering them in preference.
These settings are linked with 14-05-02.
When a trunk is selected as part of the Trunk Group it automatically appears in the priority list (the list to the bottom of the Trunk Group list). The priority of the selected trunk can be modified using the following key combinations:
Shift + Up Arrow
Shift + Down Arrow
Shift + Page Up
Shift + Page Down
Shift + Home
Shift + End
Increase priority by 1
Decrease priority by 1
Increase priority by one page
Decrease priority by one page
Make highest priority
Make lowest priority
4.
To setup a Route Table entry:
This entry defines four destinations where the Route Table entry directs calls.
Calls can terminate on a Trunk Group or flow on to another entry in the Route
Table.
Destinations are prioritized 1~4 with 1 being the highest and 4 being the lowest.
These settings are linked with 14-06.
5.
To assign the extensions and trunks that use the Route Table Entry, select a
Route Table (1~25) and a Night Mode.
6.
Select the extensions that use the Route Table entry during the selected Night
Mode.
This applies to extensions using the Trunk Service Code to access trunks.
These settings are linked with 21-02.
7.
Select the extensions, during this Night Mode, that use the Route Table entry via the alternate Trunk Access Code.
This applies to extensions using the alternate Trunk Service Code to access trunks. These settings are linked with 21-15.
8.
Select the trunks, during this Night Mode, that use the Route Table entry.
These settings are linked with 21-03.
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5 - 32 Standard View
Chapter 6
Wizards View
S
ECTION
1 O
VERVIEW
Wizards chronologically group System Data, guiding users in the successful setup of a feature. Wizards are identified by their name. This name indicates the feature to which the Wizard is related.
Wizard System Data is grouped by screens. Complete each screen in a Wizard to complete a feature.
Window View: Clicking this icon displays the flyout, which allows you to select how you want the Wizard submenu displayed. Right mouse clicking also displays this menu.
Auto Hide: Clicking this icon hides the Wizard submenu list and docks the tabs on the left side of the screen.
Close: Clicking this icon closes the Wizard submenu list and tabs.
Figure 6-1 Wizard Submenu
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PC Programming Manual 6 - 1
S
ECTION
2 A
CCESSING
W
IZARD
V
IEW
To access Wizard View complete one of the following:
Select the menu item
Programming > Wizards.
or…
Select the toolbar icon depicting the wand
or…
Press F10.
.
or…
If the Wizard submenu area is currently open, select the Wizard tab depicting the magic wand, located at the bottom on the submenu.
S
ECTION
3
The Wizard View Menu appears in the submenu area. Wizards are ordered alphabetically. Refer to
. You can use the Expand All to view all of the items under each letter of the alphabet or Collapse All to return to letters of the alphabetic listing. You can individually expand or collapse a letter of the alphabet by pressing or .
S
EARCHING FOR A
F
EATURE
You can use the search function of the Wizard to locate a specific feature or use a keyword to find a group of related features. The example below shows entering the exact feature name to locate the feature and entering a keyword to locate a group of similar features. Start the search by either pressing the magnifying glass icon or pressing Enter.
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6 - 2 Wizards View
S
ECTION
4
Issue 1.0
P
ROGRAMMING
L
EVELS
There are three levels in which feature programming is grouped. You can apply program filters to system data programming:
Level 1 – are the most commonly assigned programs for a feature.
Level 2 – are the next most commonly assigned programs for a feature.
Level 3 – are programs that are not often assigned for a particular feature and require an expert level working knowledge of the system to be properly assigned.
To show the level of programming for a feature:
1.
Press the desired level to view the programs assigned at that level.
2.
Select a feature.
Level 1 Level 2 Level 3
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PC Programming Manual 6 - 3
S
ECTION
5 U
SING
W
IZARDS
When you select a feature from the Wizard list the associated screen is displayed, allowing you to program the feature. If there is more than one screen that is programmed for the feature, you can use the Next and Back navigational buttons to switch between screens or you can use the View page in wizard pulldown menu.
Wizard Name View Page in Wizard Program Navigational
Buttons
Operational
Buttons
1) Select a
Wizard .
2) Program system data.
3) Change the Wizard page by selecting the page from the pulldown menu or pressing either the Next or Back navigational buttons.
Figure 6-2 Wizard Programming
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6 - 4 Wizards View
Issue 1.0
To use a Wizard to program a feature:
1.
Select the feature Wizard from the Wizard View submenu.
2.
Modify the desired settings on the screen.
3.
Navigate to the next screen in the Wizard by either selecting the desired page from the View page in wizard or by pressing the Next or Back navigational buttons.
4.
Complete steps 2 and 3 until all screens are finished.
5.
Apply the changes.
When programming a Wizard, changes to system data are applied:
when you press the Apply button.
when you move to a different page in the Wizard.
when you exit the Wizard, except in the case when the Cancel button is pressed.
The Cancel button only discards changes made on the current screen. It will not
undo all changes made in the Wizard.
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PC Programming Manual 6 - 5
-- NOTES --
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6 - 6 Wizards View
Chapter 7
System Data View
S
ECTION
1 O
VERVIEW
System Data represent systems settings as per the categorization used by main software. This categorization separates settings into System Data items called ‘PRGs’
(programs). PRGs are identified by their ID and name. The ID and name indicate what settings the System Data is related to. An example of a PRG identifier can be seen below, ‘10-02’ is the ID and ‘Location Setup’ is the name:
10-02: Location Setup
PRGs are grouped by their relationship into ‘PRG Groups’. PRG Groups are identified by their ID and name. The ID and Name indicate what settings the System Data is related to. An example of a PRG identifier can be seen below, ‘10-XX’ is the ID and
‘System Configuration’ is the name:
10-XX: System Configuration
Since System Data Programming does not group together the programs for a function/feature as with Wizards and Standard screens, System Data Programming is intended for advanced users of PCPro who are very familiar with programming a system.
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PC Programming Manual 7 - 1
Window View: Clicking this icon displays the flyout, which allows you to select how you want the System Data submenu displayed. Right mouse clicking also displays this menu.
Figure 7-1 System Data Submenu
Auto Hide: Clicking this icon hides the System Data submenu list and docks the tabs on the left side of the screen.
Close: Clicking this icon closes the System Data submenu list and tabs.
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7 - 2 System Data View
S
ECTION
2
Issue 1.0
A
CCESSING
S
YSTEM
D
ATA
V
IEW
To access System Data View, complete one of the following:
Select the menu item
Programming > System Data
.
or…
Select the toolbar icon depicting the blue block .
or…
Press F1.
or…
If the Programming submenu area is currently open, select the System Data tab depicting the blue box, located at the bottom on the submenu.
The System Data View Menu appears in the submenu area. System Data is grouped by PRG Groups and ordered numerically by ID. You can use the Expand All to view all of the items under each Program Number or Collapse All to return to the numeric program listing. You can individually expand or collapse a program number pressing or .
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PC Programming Manual 7 - 3
S
ECTION
3 S
EARCHING FOR A
P
ROGRAM
You can use the search function of Program Data to locate a specific program or use a keyword to find a group of related programs. The example below shows entering a program number to locate a specific program and entering a keyword to locate a group of similar programs. Start the search by either pressing the magnifying glass icon or pressing Enter.
___________________________________________________________________________________
7 - 4 System Data View
S
ECTION
4
Issue 1.0
S
YSTEM
D
ATA
P
ROGRAM
F
ILTERING
When selecting programs from the system data list, you can select from the following filters:
– shows all system data.
– shows only unsaved system data.
– show only system data that needs to be uploaded.
– shows only system data that is unsaved and needs to be uploaded.
To show the level of programming for a feature:
1.
Select a program.
2.
Press the desired filter and view the filtered programs.
Filter 1
Filter 2 Filter 3 Filter 4
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PC Programming Manual 7 - 5
S
ECTION
5 U
SING
S
YSTEM
D
ATA
System Data screens are intended for advanced users who are very familiar with using PCPro. If you are not familiar with PCPro, you should use either the Standard
View or Wizards. Standard View and Wizards are grouped together to help walk you through system data necessary for programming various features of the system.
Pull down menu to changed system data item being viewed.
View Previous item.
View Next item.
Filter
Mouse over for help information.
2) Modify system data items.
1) Select system data.
Figure 7-2 System Data Programming
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7 - 6 System Data View
Issue 1.0
To modify system data:
1.
Select a PRG from the System Data View submenu.
2.
Modify the desired settings on the screen.
3.
Press the Apply button to save the changes.
When programming system data, changes are applied:
when the Apply button is pressed.
when the you change the system data item link.
when you modify the current system data item filter.
when you exit System Data View, except when the Cancel button is pressed.
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PC Programming Manual 7 - 7
-- NOTES --
___________________________________________________________________________________
7 - 8 System Data View
Chapter 8
Ribbon Bar and Sliding Panels
S
ECTION
1 G
ENERAL DESCRIPTION
R
IBBON BAR AND
S
LIDING PANES
Navigation pane
Main work area
Ribbon Bar
Sliding pane selection
Figure 8-1 Default PCPro Screen
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PC Programming Manual 8 - 1
1.1
Ribbon Bar
File
Home
Figure 8-2 Ribbon Bar - File
View
Figure 8-3 Ribbon Bar - Home
Reports
Figure 8-4 Ribbon Bar - View
Figure 8-5 Ribbon Bar - Reports
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8 - 2 Ribbon Bar and Sliding Panels
Filter Options
Tools
Figure 8-6 Ribbon Bar - Filter Options
Figure 8-7 Ribbon Bar - Tools
Issue 1.0
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PC Programming Manual 8 - 3
1.2
Sliding pane location
Two areas for sliding panes.
Figure 8-8 Sliding Panels - Along Bottom of Panel
Along bottom: Incoming ring groups, Department groups, Paging groups,
Pickup groups, Park hold groups.
Figure 8-9 Sliding Panels - Along Right Side of Panel
Along right side: DID, Trunks, Package, Terminal, Extensions.
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8 - 4 Ribbon Bar and Sliding Panels
Issue 1.0
1.3
Opening Sliding Pane
Hold mouse pointer over tab, and sliding pane slides open. Bottom – slides up,
Right slide – slides right towards main work area.
Figure 8-10 Opening Sliding Panels
Figure 8-11 Opening Sliding Panels (Continued)
Move mouse pointer out of sliding pane, sliding pane retracts, closing sliding pane.
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PC Programming Manual 8 - 5
1.4
Adjusting sliding pane size
Open sliding pane, and place mouse over dividing line, the pointer changes, then drag to required size.
Figure 8-12 Adjusting Sliding Panel Size
1.5
Pin and un-pin sliding pane
General description
Pinning sliding panes allow interaction with other sliding panes, i.e. drag and drop.
Figure 8-13 Adjusting Sliding Panel Size
Pin icon location
Click pin icon top right to leave sliding open.
Figure 8-14 Pin Location
Figure 8-15 Un-Pin Location
Click pin again to retract (Close).
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8 - 6 Ribbon Bar and Sliding Panels
1.6
Pinning - Right sliding pane
General description
Right side allows multiple pinned sliding panes.
Open required sliding pane and pin.
Example pin extension and trunk.
Issue 1.0
Figure 8-16 Pinning - Right Sliding Pane
1.7
Drag and Drop
Drag and drop not currently supported between sliding panes and main work area.
Drag and drop supported from right sliding pane (Extensions) to bottom sliding panes (Groups).
Drag and drop supported within each of group sliding panes.
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PC Programming Manual 8 - 7
1.8
Context menus
Left click in sliding pane opens another ribbon bar.
Pane Options
Figure 8-17 Default View - Pane Options
Actions Options
Click tab for actions
Figure 8-18 Actions Options
Actions allow user to add new groups.
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8 - 8 Ribbon Bar and Sliding Panels
Issue 1.0
1.9
Multiple Actions
On Extension sliding pane, clicking on single extension, or multiple extension, followed by actions tab allows user to create different group types.
Figure 8-19 Multiple Actions
On clicking on action this updates correct sliding page with selected extensions.
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PC Programming Manual 8 - 9
Figure 8-20 Updating Sliding Panel Page
Sliding pane opens and flashes black twice, to let the user know where this action has updated.
Figure 8-21 Updating Sliding Panel Page
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8 - 10 Ribbon Bar and Sliding Panels
Issue 1.0
Figure 8-22 Updating Sliding Panel Page
Example: Incoming ring groups, increase size of siding pane to view new group
S
ECTION
2 D
EFAULT
R
IBBON
B
ARS
Figure 8-23 Ribbon Bar - Home
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PC Programming Manual 8 - 11
Figure 8-24 Ribbon Bar - View
Figure 8-25 Ribbon Bar - Reports
Figure 8-26 Ribbon Bar - Filter Options
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8 - 12 Ribbon Bar and Sliding Panels
S
ECTION
3 E
XTENSION
S
LIDING
P
ANE
Issue 1.0
Figure 8-27 Pin Extension Pane
3.1
General Description Of Extension Sliding Pane
Selection arrows switch between tabs, Physical and Virtual, or any other tabs added for extension types. Used if unable to show icon in Physical list, then will need to add tabs for MLT, SLT, Doorphone and audio ports (on SL1100 for
MOH/BGM).
Figure 8-28 Physical/Virtual Tabs
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PC Programming Manual 8 - 13
Figure 8-29 Physical Extension Tab
Physical extension = hardware (10-03) or IP address (15-05)
Figure 8-30 Virtual Extension Tab
Virtual extension = Programmed in 11-04 and name in 15-01
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8 - 14 Ribbon Bar and Sliding Panels
3.2
Extension Ribbon Bar – Pane Options
Enter this view when clicking on the Extension sliding pane.
Issue 1.0
Figure 8-31 Extensions Sliding Pane
View
View extension pane - opens and closes, Extension sliding pane
Pane style – selection of different views of Extension sliding pane
Large icons
Icon, number (11-02) and Name (15-01)
Figure 8-32 Large Icons
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PC Programming Manual 8 - 15
Details
Icon, number (11-02), name (15-01), port number and VM type (47-02-01)
P = personal and G = group
Figure 8-33 Icon Details
Small Icons
Icon, number (11-02) and Name (15-01)
Figure 8-34 Small Icons
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8 - 16 Ribbon Bar and Sliding Panels
List
Titles
Figure 8-35 List Icons
Issue 1.0
Figure 8-36 Titles Icons
Show number – adds or removes extension number from sliding pane
Show name - adds or removes extension name from sliding pane
default data does not have name for extension, use intuition or 15-01 to enter name to test.
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PC Programming Manual 8 - 17
Show Name
Show Number
Show Name and Number
Figure 8-37 Small Icons
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8 - 18 Ribbon Bar and Sliding Panels
Issue 1.0
Filter
Ext number – Enter part or full number and return, to apply a filter to sliding pane
Ext name – Enter part or full name and return, to apply a filter to sliding pane
Default data does not have name for extension, Use intuition or 15-01 to enter name to test.
DID destination – remains greyed out until DID’s are entered
Removing filter – click on box use “Delete” or “backspace” followed by return
Check boxes – uncheck to filter by terminal type
3.3
Extension Ribbon Bar - Action
View when no extension selected.
All items grayed out.
Figure 8-38 Extension Ribbon Bar - Action (Grayed Out)
View when extension is selected
All available options are now highlighted.
Figure 8-39 Extension Ribbon Bar - Action (Highlighted)
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PC Programming Manual 8 - 19
Copy & Paste
Figure 8-40 Copy & Paste Tab
Copy extn data – copies port number and extension number
Paste data – uses original port number to search checked items data
Increment – uses original data from 11-02, 15-01-01 and 47-02-02
– Each click updates, each extension down the Extension sliding pane
– Extension sliding pane refreshes on each click
Copy and Paste Operation
1.
Edit data in above commands for single extension.
2.
Copy this port and select a number of extension from sliding pane.
3.
Click ribbon bar paste.
Increment Operation
1.
Edit data for port 1.
2.
11-02 to 200.
3.
15-01 to Extn 200.
4.
47-02-02 to 200.
5.
Click ribbon bar increment a number of times.
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8 - 20 Ribbon Bar and Sliding Panels
Add selected Extensions to various groups
Issue 1.0
Figure 8-41 Adding Extensions to Groups
1.
Select single or multiple extensions.
2.
Click required group type.
3.
Opens sliding page, and flashes black twice, then closes sliding pane.
– As described in 1.9 Multiple Actions on page 8-9 .
3.4
Extension Drag and Drop
1.
Pin Extension sliding pane.
2.
Pin Group sliding pane.
3.
Select extension, push and hold the left mouse button.
4.
Drag to required group and let go of mouse.
Incoming Ring Groups
Added to end of group and refreshes screen.
Department Groups
Added into selected position – changes order number and refreshes screen.
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PC Programming Manual 8 - 21
S
ECTION
4
Pick Up Groups
Added to end of group – moves from original group and refreshes screen.
Park Hold Groups
Added to end of group – moves from original group and refreshes screen.
T
RUNK
S
LIDING
P
ANE
4.1
Initial setup of Trunks
First, you need to add some trunks from Intuition Setup Page 1, or blade page.
Figure 8-42 Setting Up Trunks
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8 - 22 Ribbon Bar and Sliding Panels
4.2
Trunk Ribbon Bar – Pane Options
Changes to this view when clicking on Trunk sliding pane.
Issue 1.0
View
Figure 8-43 Trunk Ribbon Bar - Panel Option
Figure 8-44 View Trunk Pane
View Trunk Pane – opens and closed Trunk sliding page.
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PC Programming Manual 8 - 23
Default Minimum
Maximum
Figure 8-45 Details View
Details – sliding bar changes level of details in trunk sliding pane.
Auto contract – when mouse is over sliding pane can edit view, expand tree, this will stay in this view. Where auto contract is enabled then returns to default selected level when mouse is no longer over Trunk sliding pane.
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8 - 24 Ribbon Bar and Sliding Panels
Show
Figure 8-46 Show Pane
Day night text – off = icon only.
On = icon and night service name (12-07).
Trunk group – Splits trunks by trunk group (14-05).
Filter Trunk on...
Issue 1.0
Figure 8-47 Filter Trunk On Pane
Trunk name – enter name (from 14-01) followed by return to filter data.
Auto night service – check box to open [Auto night service filter].
Manual night service – check box to open [Manual mode filter}.
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PC Programming Manual 8 - 25
Auto Night Service Filter
(Only active if checked in Filter Trunk on... Auto night service)
Figure 8-48 Auto Night Service Filter Pane
Real time – on = filters to active night service mode according to PC time.
Where day mode is active, only displays day routing in sliding pane.
Refreshes sliding pane every 60 seconds (can be seen with progress bar).
Off = displaying from time and date picker.
Figure 8-49 Auto Night Service Filter Pane (Date/Time)
Down arrow = calendar
Up/down = time adjustment
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8 - 26 Ribbon Bar and Sliding Panels
Manual night service
(Only active if checked in filter trunk on... Manual night service)
Issue 1.0
Figure 8-50 Manual Night Service Filter Pane
Click icons - to change trunk sliding pane
Trunk hardware type
(Uncheck to remove trunk types from trunks sliding pane)
Figure 8-51 Auto Night Service Filter Pane (Date/Time)
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PC Programming Manual 8 - 27
S
ECTION
5 DID S
LIDING
P
ANE
Same as Trunk sliding pane actions, without Trunk hardware.
S
ECTION
6
Figure 8-52 DID Sliding Pane
I
NCOMING
R
ING
G
ROUPS
– S
LIDING
P
ANE
Drag and drop between Incoming ring groups automatically re-orders to numerical order in 22-04.
6.1
Initial Setup of Incoming Ring Group Sliding Pane
Pin Incoming ring group sliding pane and click on pane options.
Figure 8-53 Incoming Ring Group Sliding Pane
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8 - 28 Ribbon Bar and Sliding Panels
Issue 1.0
6.2
Incoming Ring Group Ribbon Bar – Pane Options
Where extension name (15-01) does not exist, uses extension number (11-02).
Figure 8-54 Incoming Ring Group Pane Options - View
View
View Inc Ring group = adds to or removed from bottom sliding pane area.
Pane style = changes view on sliding pane.
Figure 8-55 Incoming Ring Group Pane Options- Large Icons
Large icons = Large icon, Name (15-01) and Number (11-02).
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PC Programming Manual 8 - 29
Figure 8-56 Incoming Ring Group Pane Options - Details
.
Details = Small icon, Number (11-02) and Name (15-01).
Figure 8-57 Incoming Ring Group Pane Options - Small Icons
Small icons = Small icon, name (15-01) and number (11-02).
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8 - 30 Ribbon Bar and Sliding Panels
Issue 1.0
Figure 8-58 Incoming Ring Group Pane Options - Tiles
Tiles = Large icon, name (15-01) and number (11-02).
Show number = adds or removes extension number (15-01).
Show name = adds or removed extension name (11-02).
6.3
Incoming Ring Group Ribbon Bar – Actions
Actions
Click on Inc Ring Group action tab in ribbon bar.
Figure 8-59 Incoming Ring Group Pane Options - Actions
Add blank group = adds new blank IRG with no members.
Figure 8-60 Incoming Ring Group Pane - No Members
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PC Programming Manual 8 - 31
Remove = has 2 actions:
1.
When extension or group of extension is highlighted, removes from current IRG
Figure 8-61 Example - Remove Extension 101
Example: Ext. 101 removed.
2.
When blue information line is highlighted, selects all extensions, removes all entries in IRG.
Figure 8-62 Example - Removing All Extensions in IRG 2
Figure 8-63 Example - All Extensions in IRG 2 Removed
Also removes from sliding pane (example: IRG 2 now removed).
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8 - 32 Ribbon Bar and Sliding Panels
Issue 1.0
Copy and Paste
Figure 8-64 Incoming Ring Group Pane Options - Actions
Copy = Copies current selection.
Paste = Pastes copied items to highlighted location.
6.4
Incoming Ring Group - Drag And Drop
Drag and drop supported from Extension sliding pane and between Incoming
Ring Groups.
Drag and drop between Incoming Ring Groups automatically re-orders to numerical order in 22-04.
From Extension Sliding Pane To Incoming Ring Group
Figure 8-65
From Extension Sliding Pane To Incoming Ring Group
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PC Programming Manual 8 - 33
From Incoming Ring Group
-
To Incoming Ring Group
Drag and drop to new location – re-orders group in numerical order.
Figure 8-66
From Incoming Ring Group
-
To Incoming Ring Group
From Incoming Ring Group
-
To Any Other Group
Drag to other group type and sliding pane changes.
Figure 8-67
From Incoming Ring Group
-
To Any Other Group
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8 - 34 Ribbon Bar and Sliding Panels
S
ECTION
7
Issue 1.0
D
EPARTMENT
G
ROUP
S
LIDING
P
ANE
Open department group sliding pane, reads both Primary (16-02) and secondary membership (16-03).
Figure 8-68
Department Group
Drag and drop from extension sliding pane programs 16-03.
Drag and drop between department groups programs 16-03.
Drag and drop in same group changes priority, either 16-02-02 or 16-03-02.
When Department group properties are set to all ring 16-01 item 05 automatic, drag and drop is not supported.
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PC Programming Manual 8 - 35
7.1
General Description - Department Groups
Figure 8-69
Department Groups
Group name from 16-01-01.
Pilot number from 11-07.
Ring pattern from 16-01 items 4 and 5.
Cx = Call number
Rx =Ring order
> = Step
+ = all ring
Stop = stop at last member
Repeat = circular
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8 - 36 Ribbon Bar and Sliding Panels
7.2
Department Group Ribbon Bar – Pane Options
Issue 1.0
Figure 8-70
Department Group Ribbon Bar - Pane Options
Click on Department group pane options.
View
View Department group pane – adds or removed department group sliding pane.
Pane style – changes view of sliding pane.
Show number = adds or removes extension number (15-01).
Show name = adds or removed extension name (11-02).
Sort groups in reverse = changes order of department listing.
Figure 8-71
Department Group Ribbon Bar - Large Icons
Large icons = Large icon, Name (15-01) and Number (11-02).
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PC Programming Manual 8 - 37
Figure 8-72
Department Group Ribbon Bar - Details
Details = Small icon, Number (11-02), Name (15-01), group priority (16-02-02) and primary or secondary membership P = in 16-02 and S = in 16-03.
Figure 8-73
Department Group Ribbon Bar - Small Icons
Small icons = Small icon, Name (15-01) and number (11-02).
___________________________________________________________________________________
8 - 38 Ribbon Bar and Sliding Panels
Issue 1.0
Figure 8-74
Department Group Ribbon Bar - Tiles
Tiles = Large icon, Number (11-02) and Name (15-01) .
7.3
Department Group Ribbon Bar – Actions
Actions
Figure 8-75
Department Group Ribbon Bar - Actions
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PC Programming Manual 8 - 39
Figure 8-76
Department Group Ribbon Bar - Actions
Figure 8-77
Department Group Ribbon Bar - Add Blank Group
Add blank group = adds blank group with no members.
___________________________________________________________________________________
8 - 40 Ribbon Bar and Sliding Panels
Issue 1.0
Remove = does two actions
1.
Removed extension from department groups 2-32 because the extension must be in a department group does not apply to department group 1.
When extension or group of extension highlighted, removes from current department group.
Figure 8-78
Department Group Ribbon Bar - Remove Group
Figure 8-79
Department Group Ribbon Bar - Group 103 Removed
Example: 103 now removed.
___________________________________________________________________________________
PC Programming Manual 8 - 41
2.
When blue information line is highlighted selects all extensions, removes all entries in the group.
Figure 8-80
Department Group Ribbon Bar - Remove All Group 2
Figure 8-81
Department Group Ribbon Bar - Group 3 Removed
Also removes information from sliding pane (example: Department Group 3 now removed).
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8 - 42 Ribbon Bar and Sliding Panels
Issue 1.0
Copy and Paste
Figure 8-82
Department Group Ribbon Bar - Cut & Paste
Copy = Copies current selection.
Paste = Pastes copied extensions to highlighted location and is entered as a secondary group member (16-03).
7.4
Department Group - Drag and Drop
Drag and drop from extension sliding pane programs 16-03.
Drag and drop between department groups programs 16-03.
Drag and drop in same group changes priority, either 16-02-02 or 16-03-
02.
When Department group properties are set to all ring 16-01 item 05 automatic, drag and drop is not supported.
___________________________________________________________________________________
PC Programming Manual 8 - 43
From Extension Sliding Pane
Figure 8-83
Department Group Ribbon Bar - Drag and Drop
From Department Group – To Another Department Group
Figure 8-84
Department Group Ribbon Bar - Drag and Drop
Drag and drop to new location – and position (ring order).
___________________________________________________________________________________
8 - 44 Ribbon Bar and Sliding Panels
Issue 1.0
Figure 8-85
Department Group Ribbon Bar - Changing Ring Order
Additionally, you can change priority ring order by dragging and dropping within own group.
Figure 8-86
Department Group Ribbon Bar - Ring Order Changed
Example: Group #2, 108 and 103 Priority Ring Order is now reversed.
___________________________________________________________________________________
PC Programming Manual 8 - 45
From Department Group - To Any Other Group
Figure 8-87
Department Group Ribbon Bar - Drag to Other Group
Drag to other group type, and sliding pane changes.
___________________________________________________________________________________
8 - 46 Ribbon Bar and Sliding Panels
S
ECTION
8
Issue 1.0
P
AGING
G
ROUPS
S
LIDING
P
ANE
Can only be in one paging group so drag and drop moves from original group in
31-02.
Figure 8-88
Paging Group Sliding Pane
8.1
Pane Options – Paging Groups
Figure 8-89 Pane Options - Paging Groups
Same view options as Incoming Ring Groups.
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PC Programming Manual 8 - 47
8.2
Actions – Paging Groups
Figure 8-90 Actions - Paging Groups
Same Actions and Copy & Paste options as Incoming Ring Groups.
8.3
Drag And Drop
Figure 8-91
Paging Group - Drag and Drop
Drag and drop deleted for original group adds to new group in 31-02.
Drag to an existing group needs to be correct location.
Example: 104 will only be allowed to drop between 103 and 104.
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8 - 48 Ribbon Bar and Sliding Panels
S
ECTION
9
Issue 1.0
P
ICK
U
P
G
ROUPS
S
LIDING
P
ANE
Can only be in one pick up group, so drag and drop moves from original group in 23-02.
Figure 8-92
Pick Up Groups Sliding Pane
9.1
Pane Options – Pick Up Groups
Figure 8-93 Pane Options - Pick Up Groups
Same view options as Incoming Ring Groups.
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PC Programming Manual 8 - 49
9.2
Actions – Pick Up Groups
Figure 8-94 Actions - Pick Up Groups
Same Actions and Copy & Paste options as Incoming Ring Groups.
9.3
Drag And Drop
Figure 8-95 Drag and Drop - Pick Up Groups
Drag and drop deletes for original group adds to new group in 23-02.
Drag to an existing group automatically re-orders to numerical order.
Example: 102 will only be allowed to drop anywhere in group 1.
___________________________________________________________________________________
8 - 50 Ribbon Bar and Sliding Panels
Issue 1.0
S
ECTION
10 P
ARK
H
OLD
G
ROUPS
S
LIDING
P
ANE
Can only be in one park hold group so drag and drop moves from original group in 24-03.
Figure 8-96
Park Hold Groups Sliding Pane
10.1
Pane Options – Park Hold Groups
Figure 8-97 Pane Options - Park Hold Groups
Same view options as Incoming Ring Groups.
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PC Programming Manual 8 - 51
10.2
Actions – Park Hold Groups
Figure 8-98 Actions - Park Hold Groups
Same Actions and Copy & Paste options as Incoming Ring Groups.
10.3
Drag And Drop
Figure 8-99 Drag and Drop - Park Hold Groups
Drag and drop deletes for original group adds to new group in 24-03.
Drag to an existing group needs to be correct location.
Example: 102 will only be allowed to drop between 101 and 103.
___________________________________________________________________________________
8 - 52 Ribbon Bar and Sliding Panels
-- NOTES --
Issue 1.0
___________________________________________________________________________________
PC Programming Manual 8 - 53
___________________________________________________________________________________
8 - 54 Ribbon Bar and Sliding Panels
Appendix A
Communications
S
ECTION
1
S
ECTION
2
O
VERVIEW
PCPro provides methods for the application to communicate with the chassis. PCPro can connect to the chassis to allow you to download/upload data, to perform a system initialization, to update firmware, to activate features and to backup a database to or restore a database from a flash key.
C
ONNECT
/D
ISCONNECT
Connect/Disconnect makes or breaks a connection session between PCPro and a chassis. This option changes its functionality depending on the connection status of
PCPro. Figure A-1 Connect/Disconnect Status shows how the connection status is
indicated on the toolbar.
Connect/Disconnect Status
Figure A-1 Connect/Disconnect Status
Disconnected Signifies that PCPro is not connected to the chassis.
Connected Signifies that PCPro is currently connected to the chassis.
2.1
Accessing Connection Dialog
Connecting PCPro to a system is done within the Connect dialog. While
PCPro is disconnected from a system, access the Connect dialog using one of the following three methods.
Select the menu item
Communications > Connect/Disconnect
.
___________________________________________________________________________________
PC Programming Manual A - 1
or…
Select the icon depicting the disconnected black and yellow plugs
or…
Press F5.
.
2.2
Connecting PCPro to the System
Use the Connect dialog box to specify connection parameters to connect to the system.
(Optional) Load a defined Connection
Account (can skip steps 1~3 by using this option.)
1) Select
Connection Type.
2) To login, specify the User Name and
Password.
3) To make the connection to the system, click
Connect.
Figure A-2 Connect Dialog
___________________________________________________________________________________
A - 2 Communications
Issue 1.0
To make a connection between PCPro and the system:
1.
Select a Connection Type and specify the settings relevant to the selected type.
2.
Specify the User Name and Password used to allow the connection.
3.
Alternatively, steps 1~2 can be skipped loading a defined connection
account (refer to Appendix D - Connection Accounts
).
4.
Press the Connect button.
After a successful connection, the connection settings that are used are set to the File Properties.
2.2.1
Connection Types
PCPro supports two types of connections to a system.
Connection Types for SL1100:
IP
An IP Connection can be made via a LAN or the Internet. The IP address specified should match the system setting 10-12-01. If connecting to the ethernet port on the VoIP daughter board, use the
IP address setting in 10-12-09.
Dial-up
An IP via Dial-up can be made via a dial-up connection, either through ISDN or an analog modem.
The Dial-up connection has to be up and connected before trying to use this connection.
To install dial up connection, refer to paragraph 2.2.2 Create SL1100 Dial
2.2.2
Create SL1100 Dial Up Connection
When connecting an SL1100 via modem, a Dial Up Connection
(PPP) must be created. The following steps describe how to set up the Dial Up Connection (PPP).
1. Click
Start >Settings>Network Connections
.
___________________________________________________________________________________
PC Programming Manual A - 3
2. Select Create a New Connection.
Figure A-3 New Connection Wizard Dialog
3. Click Next.
4. Select Connect to the network at my workplace, then click
Next.
___________________________________________________________________________________
A - 4 Communications
Figure A-4 Network Connection Type Dialog
5. Select Dial-up connection, then click Next.
Issue 1.0
Figure A-5 Network Connection Dialog
___________________________________________________________________________________
PC Programming Manual A - 5
6. Enter a name to be used for the dial-up connection.
Figure A-6 Connection Name Dialog
7. Enter the telephone number to be dialed, then click Next.
Ensure the SL1100 programs 11-15-14, 22-02 and 22-07 are setup to receive calls to the modem.
Figure A-7 Phone Number to Dial Dialog
___________________________________________________________________________________
A - 6 Communications
Issue 1.0
8. Setup the availability of the connection, then click Next.
Figure A-8 Connection Availability Dialog
9. Click Finish.
Figure A-9 Completing the New Connection Dialog
___________________________________________________________________________________
PC Programming Manual A - 7
2.2.3
Login
Specify the User Name and Password that will allow the connection.
The account must exist within the chassis settings 90-02. Like PCPro
Accounts, Login Accounts govern what system data can be accessed from the chassis.
It is important to note, Login Accounts are not the same as PCPro
Accounts. Thus both chassis Login and PCPro Account settings are
NOT synchronized and are independent of each other.
Once connected, the PCPro access level changes to match the level assigned to the user name/password used to connect. This access level is set in 90-02 on the chassis. For example, if you start PCPro in Installer (IN) mode, but connect to a chassis using an account with an access level of System Administrator Level 1 (SA), after connecting PCPro assumes the access level of SA. Once you are disconnected, PCPro reverts back to the access level IN.
2.3
Disconnecting PCPro from the System
While PCPro is connected to a system, you can disconnect using one of the following methods:
1.
Select the menu item
Communications > Connect/Disconnect.
or…
2.
Select the icon depicting the connected black and yellow plugs .
or…
3.
Press F5.
All communication methods, excluding ‘Connect/Disconnect’, are disabled and the ‘Connect/Disconnect’ toolbar icon changes status to disconnected.
S
ECTION
3 D
OWNLOAD
Downloading pulls all the data off the system and loads it into PCPro. A download can only occur when PCPro is connected to a system.
3.1
Accessing Download
When PCPro is connected to a system, access the Download dialog using one of the following methods.
Select the menu item
Ribbon Item Home > Download
.
___________________________________________________________________________________
A - 8 Communications
Issue 1.0
1) Select
Transfer Type.
or…
Select the icon depicting the blue arrow
or…
Press F6.
.
3.2
Downloading Data from the System to PCPro
Use the Download dialog to specify the parameters and perform a download.
2) Select additional item(s) to download.
3) Apply filter to help find items.
4) Click Start to begin download.
5) When completed, click
Close.
Figure A-10 Download Dialog
To download data from system memory to PCPro:
1.
Select a Transfer Type.
2.
Select Transfer Type items.
3.
If desired, select items via the Modify Filter.
4.
Press the Start button.
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PC Programming Manual A - 9
5.
After the download is completed, press the Close button.
3.2.1
Transfer Type
Select a filter that controls the scope of settings to download. The following Transfer Types are made available.
All: No filter, all chassis settings.
Blade Configuration: Blade package settings.
System Data Partial (System Wide): System-based settings.
System Data Partial (Telephone): Telephone-based settings.
System Data Partial (Virtual Extension): Virtual Extension-based settings.
System Data Partial (Trunk): Trunk-based settings.
User Data: User-specific settings.
Transfer Type Items
Specifically select PRG Groups and/or individual PRGs from the chassis settings to download. The choice of Transfer Type Items available is governed by the Transfer Type selected.
Modify Filters
A filter is applied based on the system data modification status. The filter only applies to system data on the PCPro side, not system data residing in chassis memory. Refer to
History for further information.
S
ECTION
4 U
PLOAD
Uploading pushes all the data from PCPro to system memory. An upload can only occur when PCPro is connected to a system.
4.1
Accessing Upload
When PCPro is connected to a system, access the Upload dialog using one of the following methods:
Select the menu item
Ribbon Item Home > Upload
.
or…
Select the icon depicting the red arrow .
or…
___________________________________________________________________________________
A - 10 Communications
1) Select
Transfer Type.
Issue 1.0
Press F7.
4.2
Uploading Data from PCPro to System Memory
Use the Upload dialog to specify the parameters and perform an upload.
2) Select additional item(s) to upload.
3) Apply filter to help find items.
4) Click Start to begin download.
5) When completed, click
Close.
Figure A-11 Upload Dialog
To upload data from PCPro to system memory:
1.
Select a Transfer Type.
2.
Select Transfer Type items.
3.
If desired, select items via the Modify Filter.
4.
Press the Start button.
5.
After the upload is completed, press the Close button.
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PC Programming Manual A - 11
4.2.1
Transfer Type
Select a filter that controls the scope of chassis settings to upload.
The following Transfer Types are made available.
All: No filter, all Chassis settings.
Blade Configuration: Blade packages settings.
System Data Partial (System Wide): System-based settings.
System Data Partial (Telephone): Telephone-based settings.
System Data Partial (Virtual Extension): Virtual Extension-based settings.
System Data Partial (Trunk): Trunk-based settings.
User Data: User-specific settings.
Transfer Type Items
Specifically select PRG Groups and/or individual PRGs from the chassis settings to upload. The choice of Transfer Type Items available is governed by the Transfer Type selected.
Modify Filters
A filter is applied based on the system data modification status. The filter only applies to system data on the PCPro side, not system data residing in chassis memory. Refer to
History for further information.
4.3
Uploading Blade Configuration
When uploading the Blade Configuration via Upload All, and selecting Card
Configuration, or just Uploading Card Configuration, a warning popup will display when either Trunks or stations are busy at the time of selecting to uploading the Card Configuration. This will allow for the upload to be cancelled and completed at a later time, or to be continued and will disconnect the busy trunks and/or stations.
This popup is shown when the Card Configuration is selected to be uploaded and the trunks are busy.
Figure A-12 Trunk Ports Busy Warning
___________________________________________________________________________________
A - 12 Communications
Issue 1.0
This is popup is shown when the Card Configuration is selected to be uploaded and stations are busy.
S
ECTION
5
Figure A-13 Station Ports Busy Warning
F
EATURE
A
CTIVATION
Some system features are licensed and require registration before they can be used.
Features can be activated by registering the feature automatically via the Internet or manually by downloading the associated Software Code. Feature Activation can only occur when PCPro is connected to a system.
5.1
Accessing Feature Activation
When PCPro is connected to a chassis, access the Feature Activation dialog by selecting the menu item
Ribbon Item Home > Feature Activation
.
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PC Programming Manual A - 13
5.2
Activating a Feature
Refer to Appendix F - Feature Activation
for a detailed discussion.
Figure A-14 Feature Activation Dialog
___________________________________________________________________________________
A - 14 Communications
S
ECTION
6
Issue 1.0
F
IRMWARE
U
PDATE
Firmware Update automatically updates the main software in a system remotely at a scheduled time. This feature saves times and effort in comparison to performing the task manually. A Firmware Update can only occur when PCPro is connected to a chassis.
Figure A-15 Firmware Update Dialog
The time to upload the firmware package file is directly related to the file size.
At present, the package file is about 10MB, so over LAN it may take several minutes.
A backup of system data should be performed before any firmware update.
___________________________________________________________________________________
PC Programming Manual A - 15
Before Firmware Update can be used the system must meet the following requirements:
1.
Feature Activation
The Firmware Update feature must be registered through Feature
Activation. Refer to Section 5 Feature Activation on page A-13
for details.
2.
Hardware
The hardware prerequisite for Firmware Update is the Compact Flash drive. The Compact Flash drive is used to store the Firmware Update file before the operation is executed.
6.1
Accessing Firmware Update
When PCPro is connected to a chassis, access the Firmware Update dialog by selecting the menu item
Ribbon Item Home > Upgrade SW
.
6.2
Using Firmware Update
Use the Firmware dialog to specify the parameters and perform a Firmware
Update.
To perform a firmware update:
1.
Select a Firmware File.
Firmware Package File:
Select a Firmware package file provided by NEC. Updating a chassis with a faulty Firmware page file could render the system unusable.
2.
Schedule when the Firmware Update is to occur using the parameters in the Schedule Update section.
Schedule:
Schedule when the Firmware update will occur. The changes of the
Firmware Update will only occur after the chassis is reset. Thus the
Firmware Update should be executed at a suitable time when the chassis is not actively in use.
The time you specify should be relative to the time on the chassis, not the local time of the PC.
3.
Press the Start button.
___________________________________________________________________________________
A - 16 Communications
S
ECTION
7
Issue 1.0
S
YSTEM
I
NITIALIZATION
A System Initialization resets a system. During an initialization all telephone calls are dropped and all connections to WebPro, PCPro and the handset are lost. Therefore, it is important that initialization should be executed at a suitable time when the system is not actively in use. PCPro can only execute an initialization when it is connected to a system.
Figure A-16 System Initialization Dialog
7.1
Accessing System Initialization
When PCPro is connected to a system, access the System Initialization dialog by selecting the menu item
Communications > System Initialization.
7.2
2 nd
Initialization
A 2 nd
Initialization resets the chassis and retains all previously modified values within system data.
___________________________________________________________________________________
PC Programming Manual A - 17
-- NOTES --
___________________________________________________________________________________
A - 18 Communications
Appendix B
Copy
S
ECTION
1 O
VERVIEW
The system data copy function allows you to copy data from one item to another (e.g., one trunk to another). This copy only applies to a single program. Copy only appears on screens where it is applicable.
1) Select copy.
2) Specify copy source .
3) Specify copy destination .
4) Specify data to be copied .
5) Click OK to copy.
Figure B-1 System Data Copy
___________________________________________________________________________________
PC Programming Manual B - 1
S
ECTION
2 C
OPYING
S
YSTEM
D
ATA
To copy a system data item:
1.
Press the Copy button .
2.
When the Copy dialog box is displayed, specify the source to copy from.
The source (From) shows the item being copied from. Only a single source item can be selected.
3.
Specify elements of the source that you want to copy.
These settings are specific to the system data being copied.
4.
Specify the destination where you want to the elements copied.
The destination (To) details the item(s) where the selected source information is copied to. Multiple destination items can be selected.
5.
Press OK to copy the selected items.
___________________________________________________________________________________
B - 2 Copy
Appendix C
Modification History
S
ECTION
1 O
VERVIEW
PCPro keeps a record of all the modifications made to a database file. This record is known as the Modification History. PCPro also provides you with the ability to view this history list. Following is the list of database operations that PCPro records in the modification history.
Operation
System Data Set
Details
This includes programming performed through:
Standard View Screens
Wizards
System Data Programming
Copy
For each set, an entry is made to the history list. The entry records the following items:
Field
Date
User Name
Display Name
Access Level
Type
Modification
Details
Data
Date and time of operation.
The User Name that performed the operation.
The Display Name that performed the operation.
The Access Level that performed the operation.
Identifies the operation type. Set to “Set Date”.
The system data ID.
The item changed.
Old value.
New value.
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PC Programming Manual C - 1
The modification history is only saved in the local database when you perform File
Save or File Save As. The modification history is a running list of the changes. PCPro keeps appending to the list. If you open a file, make changes, save and close the file and in the future open the same file and make additional changes, then the new modification history is appended to the old.
The modification state of a PCPro database is indicated via the modification icon on the Status Bar. The different filters are:
The database is not modified. All data has been saved to file and uploaded.
System data has been modified and has not been saved to file.
System data has been saved to file but has not been uploaded.
System data has been modified and has not been saved to file nor uploaded.
S
ECTION
2 A
CCESSING
M
ODIFICATION
H
ISTORY
To access Modification History, complete one of the following:
Select the menu item
Ribbon Item > Reports > Modification History.
or…
Select the clock icon on the toolbar .
S
ECTION
3 G
ENERATING A
M
ODIFICATION
H
ISTORY
R
EPORT
A Modification History Report can be viewed in either HTML format or Comma
Separated Variable (CSV) format. Sample formats are shown in Figure C-2 Sample
Modification History HTML Format on page C-3
and
Figure C-3 Sample Modification
History CSV Format on page C-4 .
To request a report:
1.
Access the report by selecting Modification History from the toolbar or by clicking the clock icon (refer to
Section 2 Accessing Modification History ).
2.
When the Export Modification History dialog box is displayed, click either the
HTML or CSV option and press OK.
___________________________________________________________________________________
C - 2 Modification History
Issue 1.0
Figure C-1 Export Modification History Dialog Box
3.
The report is generated in the format you selected. (Refer to Figure C-2 Sample
Modification History HTML Format and
Figure C-3 Sample Modification History
).
Figure C-2 Sample Modification History HTML Format
___________________________________________________________________________________
PC Programming Manual C - 3
Figure C-3 Sample Modification History CSV Format
___________________________________________________________________________________
C - 4 Modification History
Appendix D
Connection Accounts
S
ECTION
1
S
ECTION
2
O
VERVIEW
Connection Accounts provide a convenient way of loading user defined connection settings. These are application wide settings. Connection Accounts can be created in two ways:
Via the Connect dialog
Via the Connection Accounts dialog
C
REATING
/D
ELETING A
C
ONNECTION
A
CCOUNT
U
SING THE
C
ONNECT
D
IALOG
This section describes how to use the Connect dialog to create a new Connection
Account or delete an existing Connection Account. (Refer to Figure D-1 Connect
DialogCreating/Deleting Connection Account on page D-2
.)
___________________________________________________________________________________
PC Programming Manual D - 1
Click Save or Save As to create a Connection
Account.
Select a Connection
Account from the pulldown menu and click Delete a
Connection Account.
Select the
Connection Type.
Specify the Login User
Name and Password.
Figure D-1 Connect DialogCreating/Deleting Connection Account
2.1
Creating a New Account
To create an account using Connect dialog:
1.
Select a Connection Type and specify settings relevant to the
Connection Type.
2.
Specify the Login User Name and Password used to allow the connection.
3.
Press the Save or Save As button located in the Connection Account section of the dialog.
4.
When the Save As dialog is displayed, enter a description of the
connection (refer to Figure D-2 Save As Connection Account Dialog on page D-3
.)
___________________________________________________________________________________
D - 2 Connection Accounts
Issue 1.0
Enter the Connection
Account description.
Click OK to save the
Connection Account.
Figure D-2 Save As Connection Account Dialog
5.
Press OK to save the Connection Account.
2.2
Deleting an Account
An existing Connection Account can be deleted.
To delete an existing account:
1.
Select the Connection Account from the pulldown menu on the
Connect dialog. (Refer to
Figure D-1 Connect DialogCreating/Deleting
Connection Account on page D-2
.)
2.
Click the Delete button.
___________________________________________________________________________________
PC Programming Manual D - 3
S
ECTION
3 C
REATING
/M
ODIFYING
/D
ELETING A
C
ONNECTION
A
CCOUNT
U
SING THE
C
ONNECTION
A
CCOUNTS
D
IALOG
This section describes how to create, modify or delete a Connection Account using the Connection Accounts dialog.
To access the Connection Accounts dialog, select
Tools > Connection Accounts
on the toolbar.
Settings
Dialog
Click Add to create a new Connection
Account .
Select a Connection
Account and click
Remove to delete an account.
Click Properties to modify the setting of an existing account.
When adding a new Connection Account, click the tabs to set the appropriate values and click OK.
Figure D-3 Connection Account DialogCreating/Modifying/Deleting Connection Account
3.1
Creating a New Account
To create a new Connection Account:
1.
Click the Add button.
2.
When the Connection Account Settings dialog is displayed, enter the account properties.
3.
Click OK to save the Connection Account.
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D - 4 Connection Accounts
Issue 1.0
3.2
Modifying an Existing Account
To modify an existing Connection Account:
1.
Select the Connection Account on the Connection Accounts dialog.
2.
Click the Properties button.
3.
When the Connection Account Settings dialog is displayed, change the settings of the selected account.
4.
Click OK to save the changes to the account.
3.3
Deleting and Existing Account
To delete an existing Connection Account:
1.
Select the Connection Account on the Connection Accounts dialog.
2.
Click Remove to delete the selected account.
___________________________________________________________________________________
PC Programming Manual D - 5
-- NOTES --
___________________________________________________________________________________
D - 6 Connection Accounts
Appendix E
Debug Terminal
S
ECTION
1 O
VERVIEW
PCPro provides a debug terminal that can be used to capture trace logs from the
CPU-B1 in the chassis. The debug terminal communicates with the chassis via the
LAN. A TCP connection on port 5963 is established between the debug terminal and the chassis.
1) Specify connection information .
2) Specify the log file to be used for data capture.
Figure E-1 Debug Terminal Dialogs
___________________________________________________________________________________
PC Programming Manual E - 1
S
ECTION
2 L
AUNCHING THE
D
EBUG
T
ERMINAL
You can launch the debug terminal in one of two ways:
Select the menu item
Ribbon item Home > Debug Terminal
.
or…
Click on the DbgTerm icon on the toolbar .
If PCPro is connected via LAN to a chassis, then the debug terminal automatically tries to connect to the same IP address (domain name). Once the debug terminal is running, incoming debug messages from the chassis appear on the screen. You can capture the incoming data to a file by specifying a log file name and enabling the log capture.
Log capture can be enabled or disabled at the your discretion. A message is printed in the log file indicating the date and time the capture was enabled or disabled.
___________________________________________________________________________________
E - 2 Debug Terminal
Appendix F
Feature Activation
S
ECTION
1 I
NTRODUCTION
There are three methods for activation of features on the CPU-B1: automatic activation via PCPro, manual activation via PCPro and manual activation via WebPro.
S
ECTION
2 F
EATURE
A
CTIVATION
U
SING
PCP
RO
Some system features require registration before they can be used. Feature
Activation registers these features automatically via the Internet or manually through input of Activation Codes. Feature Activation can only occur when PCPro is connected to a system.
Hardware Key (number assigned by NEC and printed on equipment).
Informational area that lists features available for activation. For each feature, the quantity registered, the activation status (On = activated, Off = not activated) and an expiration date for feature activation (if assigned) is displayed.
Registration
Request html report for license.
Exit Feature
Activation.
Figure F-1 PCPro Feature Activation Dialog
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PC Programming Manual F - 1
2.1
Accessing Feature Activation
When PCPro is connected to a chassis, access the Feature Activation dialog by selecting the menu item Ribbon item Home > Feature Activation.
2.2
Activating a Feature
The license file contains the Software Code, which is required to activate the feature.
To activate a feature manually:
1.
Launch PCPro and access Feature Activation (refer to
).
2.
If connected to the SL1100 system, the Hardware Code is retrieved and displayed.
3.
Click Load File (refer to
Figure F-2 Feature Activation Open File Dialog on page F-3
).
This file can reside on the PC or you can copy it to a flash drive to reference if activating other locations.
___________________________________________________________________________________
F - 2 Feature Activation
Issue 1.0
Figure F-2 Feature Activation Open File Dialog
4.
When you have located the file (xxxxxxx.lic), select it and click Open.
5.
When the confirmation dialog is returned, click Save & upload now to immediately save the file on the ProPro database and activate the feature (refer to
Figure F-2 Feature Activation Open File Dialog
).
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PC Programming Manual F - 3
S
ECTION
3 F
EATURE
A
CTIVATION
U
SING
W
EB
P
RO
WebPro can also be used to manually activate features.
3.1
Manually Activating a Feature
To activate a feature using WebPro, you must have Internet connection.
1.
Point your browser at the IP address of the CPU-B1 (set in PRG
10-12-01).
2.
When the Home page is displayed, enter the User Name and
Password.
The default User Name = sltech and Password = 12345678.
Figure F-3 WebPro Login Screen
3.
If login was successful, the WebPro Home page is displayed. Click
Feature Activation.
___________________________________________________________________________________
F - 4 Feature Activation
Issue 1.0
Figure F-4 Feature Activation Screen WebPro Home Page
4.
The WebPro License Registration dialog is displayed.
Figure F-5 Feature Activation Screen WebPro Manual Activation
___________________________________________________________________________________
PC Programming Manual F - 5
5.
If connected to the SL1100 system, the Hardware Code is retrieved and displayed.
6.
In the Upload a license file to the KTS field, click Browse to locate the license file (XXXXXXX.lic).
This file can reside on the PC or you can copy it to a flash drive to reference if activating other locations.).
7.
When the Open dialog is displayed, select the license file and click
Open. When prompted to proceed, click Yes.
Figure F-6 Feature Activation Open File Dialog WebPro
8.
Click Upload to retrieve the license file.
___________________________________________________________________________________
F - 6 Feature Activation
Appendix G
DIM File Download
S
ECTION
1
S
ECTION
2
O
VERVIEW
The DIM File Download feature supports downloading a DIM log file using PCPro. A
DIM log file contains operational, system information, and critical information about the system.
O
PERATION
Use the following procedure to download a DIM log file using PCPro.
1.
From the PCPro toolbar, select Tools> DIM File Download. A DIM File
Download dialog box appears,
Figure G-1 - DIM File Download
.
Figure G-1 DIM File Download
The DIM File Download menu is only available when PCPro is connected to the system.
___________________________________________________________________________________
PC Programming Manual G - 1
When the Download Dialogue runs, PCPro requests file information from
"C:\\DATA\\*.txt"". The Dialog Box displays all existing files with
"C:\\DATA\\*.txt"".
Figure G-2 DIM File Download Dialog Box
2.
Check the Download box next to the file(s) to download from the system.
3.
Click OK. PCPro begins downloading the selected file(s) from the system. A status line on the bottom indicates which file is being downloaded at that moment. Refer to
Figure G-3 - DIM File Download
.
___________________________________________________________________________________
G - 2 DIM File Download
Issue 1.0
Figure G-3 DIM File Download Status
Limitation: "The maximum file size that it is available to download with PCPro is 1MB per file. If the file is 1.5MB the first 1MB will download fine but the last 500 KB will not download.
___________________________________________________________________________________
PC Programming Manual G - 3
-- NOTES --
___________________________________________________________________________________
G - 4 DIM File Download
NEC Corporation of America
Issue 1.0
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Key Features
- System configuration
- Extension management
- Call forwarding setup
- Voicemail settings
- DID translation table
- System timers
- Trunk access map
- Night mode switching
- Department groups
- Incoming ring groups
Frequently Answers and Questions
How do I install PCPro?
What are the system requirements for PCPro?
How do I connect PCPro to my SL1100 system?
What is the purpose of the Standard View?
How do I use the Wizards View?
What is the System Data View?
How do I use the Ribbon Bar and Sliding Panes?
Related manuals
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Table of contents
- 41 System Requirements
- 41 Default PCPro Accounts
- 41 Software Installation
- 41 Launching the Application Software
- 41 Logging into the Application
- 42 Introduction
- 42 Toolbar
- 42 Submenu Area
- 42 Workspace
- 42 Title
- 42 Subtitle
- 42 Workspace Buttons
- 42 Navigation Area
- 42 Data Area
- 42 Help Area
- 42 Status Bar
- 43 Accessing Intuition Setup View