CAM3xxx Series User Manual Release 2.3

CAM3xxx Series User Manual  Release 2.3
CAM3xxx Series
User Manual
Release 2.3
All Rights Reserved © Surveon Technology 2016
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology
Inc.

Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.

Linux is a trademark of Linux Torvalds.

Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
2
Revision History
Ver Version
1.0
Description
Date
Initial release: All the CAM3xxx series
April 2012
models are put into this manual; both
hardware
and
software
aspects
are
covered.
1.1
New model: CAM3371 added.
June 2012
1.2
New model: CAM3351 added.
September 2012
1.3
New models added.
August 2013
1.4
New bracket added for CAM3351 and UI
October 2013
Modified.
1.5
Add new controller icons
December 2013
1.6
New model: CAM3471MP added.
Feb. 2014
1.7
FW upgraded
June 2014
1.8
New models added
Sept. 2014
1.9
New models added
Oct. 2014
2.0
New models added
June 2015
2.1
HW(Image sensor spec) modified for
Jan. 2016
Exmor series
3
2.2
New
model:
CAM3451R3/R6
added,
Jan. 2016
CAM3461LV HW upgraded,
CAM3471V/3471M/3471MP EOL Removed
2.3
4
Video Analytics Functions added
Mar. 2016
Table of Contents
Copyright Statement ......................................................................... 2
Revision History ............................................................................... 3
Table of Contents ............................................................................. 5
Safety Precautions .......................................................................... 10
Device Site Recommendations ............................................................ 11
Chapter 1. Product Overview ............................................................. 12
1.1. Network Camera Introduction ................................................... 12
1.2. Features and Benefits ............................................................. 13
1.3. Technical Specifications .......................................................... 15
Model List for CAM3xxx Series ........................................................ 15
Specifications for CAM3351R4/-3351R6 ............................................. 16
Specifications for CAM3361LV/-3461LV ............................................. 18
Specifications for CAM3371EM/-EV .................................................. 20
Specifications for CAM3451R3/-3451R6 ............................................. 22
Specifications for CAM3471HEM/3471HEV .......................................... 24
Specifications for CAM3471HI ........................................................ 26
Specifications for CAM3571M/MP/VP ................................................ 28
Chapter 2. Hardware Overview .......................................................... 30
2.1. Overview ............................................................................. 30
CAM3xxx Series (except compact cameras) ........................................ 30
CAM3351R4/3351R6/3451R4/3451R6/3361LV/3461LV ............................ 31
Rear View for CAM3xxx Series ........................................................ 31
(except compact cameras) ........................................................... 31
2.2. Dimensions .......................................................................... 32
Dimensions for CAM3xxx Series ...................................................... 32
(except compact cameras) ........................................................... 32
Dimensions for CAM3351R4/3351R6/3361LV/3461LV ............................. 32
2.3. Functions ............................................................................ 33
5
Cable Functions for CAM3xxx Series ................................................. 33
(except compact cameras) ........................................................... 33
Cable Functions for CAM3351R4/3351R6/3361LV/3451R3/3451R6/3461LV ... 33
2.4. Installation........................................................................... 39
Installation for CAM3xxx Series (except compact cameras) ..................... 39
Installation for compact cameras - CAM3361LV/3461LV ......................... 41
2.5. Camera Deployment ............................................................... 44
2.6. Before You Start .................................................................... 46
Chapter 3. Connecting to the Network Camera ....................................... 47
3.1. Connecting with a Web Browser ................................................ 48
Obtaining IP address through the IP Utility......................................... 48
Connecting to the Network Camera ................................................. 49
Logging into the System ............................................................... 49
Installing Active X Components in Internet Explorer .............................. 50
Logging Out of the System ............................................................ 51
Using the Help Interface .............................................................. 51
3.2. Connecting with an RTSP Player ................................................ 52
Connecting with a Mobile Device RTSP Player ..................................... 52
Chapter 4. Configuration through the Web Interface ................................ 53
4.1. Interface Layout .................................................................... 55
Control Descriptions ................................................................... 56
4.2. Settings............................................................................... 59
General .................................................................................. 59
Basic Settings ...................................................................... 59
User Account ....................................................................... 61
Date & Time ....................................................................... 65
Network ................................................................................. 67
Network Configuration ........................................................... 67
Port Settings ....................................................................... 70
UpnP ................................................................................ 72
Wifi .................................................................................. 73
6
SNMP ................................................................................ 74
HTTPS (for certain models only) ................................................ 76
Video & Audio Settings ................................................................ 78
Basic Settings ...................................................................... 78
Text Overlay Setting .............................................................. 79
Video Codec Setting .............................................................. 79
Image Appearance Settings ...................................................... 80
Image
Appearance
(for
CAM3571M/-MP/-VP,
CAM3371EV/-EM,
CAM3351R4/-R6, CAM3361LV) ................................................... 81
Image
Appearance
(for
CAM3451R3/-R6,
CAM3461LV
CAM3471HEM/3471HEV/3471HI) ................................................ 90
Video Streams ..................................................................... 96
Video Streams (for CAM3471V/-M/-MP, CAM3571M/-VP, CAM3371EV/-EM,
CAM3351R4/-R6, CAM3361LV, CAM3461LV, CAM3451R3/-R6).............. 100
ROI Settings ....................................................................... 102
Privacy Mask Setting ............................................................. 103
Audio Settings .................................................................... 104
PTZ ...................................................................................... 105
Recording............................................................................... 106
Recording Basic Settings ........................................................ 106
Video Analysis ....................................................................... 111
Basic Settings ..................................................................... 111
Object Counting .................................................................. 112
Object Loitering Detection ..................................................... 113
Object Direction Detection ..................................................... 114
Go In/Out Detection ............................................................. 115
Optical Diagnosis ................................................................. 115
Event Notification ..................................................................... 116
Event Server ...................................................................... 116
Event Alert Action ................................................................ 120
Motion Detection ................................................................. 121
Tampering Detection ............................................................ 124
7
DI & DO ............................................................................ 125
Event Settings .................................................................... 127
System .................................................................................. 134
Storage Management ............................................................ 134
Storage Status .................................................................... 134
Storage Management ............................................................ 135
System Status ..................................................................... 136
System Log ........................................................................ 137
Firmware Upgrade ............................................................... 138
Configuration Upgrade .......................................................... 138
Resetting to Factory Default Settings ......................................... 139
Export/Import & Reboot ........................................................ 141
Chapter 5. Configuration through the IP Utility .................................... 142
5.1. Overview ........................................................................... 144
5.2. Installing the IP Utility .......................................................... 144
5.3. IP Utility Basics ................................................................... 146
Starting the IP Utility ................................................................. 146
IP Utility Main Screen ................................................................. 146
Exiting the IP Utility .................................................................. 147
5.4. Camera Actions ................................................................... 148
Search................................................................................... 148
Login .................................................................................... 149
Properties .............................................................................. 151
Delete from Tool ...................................................................... 153
Select All ............................................................................... 154
Rebooting Camera .................................................................... 155
Set IP .................................................................................... 156
Link to Camera Web Interface ...................................................... 158
Link to Camera ................................................................... 158
Link to Camera User Manager .................................................. 159
5.5. Camera Group Actions........................................................... 160
8
Add Group .............................................................................. 160
Delete Group........................................................................... 162
Rename Group ......................................................................... 163
Move to Group ......................................................................... 165
Copy to Group ......................................................................... 167
5.6. Configuration Settings ........................................................... 169
Download Configuration .............................................................. 170
Update Configuration ................................................................. 171
5.7. Firmware Actions ................................................................ 172
Update Firmware ...................................................................... 172
5.8. Focus Tool ......................................................................... 174
9
Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.

Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.

The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
10
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:

Clean, dry, and free of excessive airborne particles.

Well-ventilated and away from heat sources such as direct sunlight
and radiators.

Clear of vibration or physical shock.

Away from strong electromagnetic fields produced by other devices.

Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.

Available with sufficient space behind the device for cabling.
11
Chapter 1. Product Overview
1.1. Network Camera Introduction
CAM3xxx series are professional network cameras that use Internet Protocol (IP) to
transmit video streams and control signals over networks. Capable of operating
over both LANs and WANs, they provide a complete budget-conscious remote
surveillance solution that are ultra clear and highly integrated. CAM3xxx series
combine a user-friendly interface and simplified installation with a powerful
feature set to provide users an easy upgrade path to new digital surveillance
system in a virtual environment. These highlights make CAM3xxx series ideal
choices for environments that require remote surveillance or video transmission.
12
1.2. Features and Benefits
3xxx series IP camera is a cutting-edge digital video transmission device. It can
compress and transmit real-time images of outstanding quality using a
reasonable amount of bandwidth through a standard TCP/IP network. The
following features make this IP camera an outstanding choice when building an
intelligent IP surveillance system:

High Video Quality
High image quality is essential in security surveillance applications. It is
important to be able to clearly capture an incident in progress and
identify persons or objects involved. A network camera gives exceptional
video quality, even greater than that of traditional analog cameras, which
means that more detail or larger areas can be covered.

H.264/MPEG-4/MJPEG Compression
Motion JPEG, MPEG-4, and H.264 (also known as MPEG-4 Part 10/AVC),
each employ different techniques to reduce the amount of data
transferred and stored in a network video system. Network cameras that
support multiple compression standards are ideal for maximum flexibility
and integration possibilities.

Dual Streaming
Dual-stream design enables simultaneous support of real-time video
monitoring, video recording, or mobile viewing applications which require
different resolutions, compression formats and frame rates.

MicroSD/SDHC card slot
IP surveillance relies on network connectivity, making it susceptible to
attacks on the network between the camera and recording facilities. With
onboard recording capability, our network cameras can truly be online
24/7. The microSD/SDHC card slot design ensures sufficient recording
capacity for an over-weekend period even at full frame rate and high
resolution.
13

Tampering Detection
This is an intelligent video analytics application available only in selected
network cameras in the market. When a camera is manipulated in any way
(e.g. accidental redirection, blocking, defocusing, spray-painted, covered
or damaged), it can automatically trigger recording and alert notifications.

Power-over-Ethernet
The built-in Power-over-Ethernet support reduces cabling and installation
costs, and enables users to consolidate power facilities for higher
reliability. With PoE, a camera can still operate in the event of a power
failure if it is connected to a centralized backup power with an
Uninterruptible Power Supply.

IR LED Illuminators
With the built-in IR illuminators, the camera is capable of working in low
light conditions, with a range up to 30m.

Outdoor Housing Design
CAM3xxx series has been designed for use of under harsh environmental
conditions. Its IP66 weather-proof housing can withstand rain and dust.
The built-in heater and fan ensures the camera will continue working even
at temperatures as low as -20℃ and as high as 50℃.
14
1.3. Technical Specifications
Model List for CAM3xxx Series
CAM3351R4
2 Megapixel D/N Bullet IP Camera
CAM3351R6
2 Megapixel D/N Bullet IP Camera
CAM3361LV
2 Megapixel D/N Outdoor Bullet IP Camera
CAM3371EV
2MP P-iris D/N Bullet IP Camera
CAM3371EM
2MP P-iris D/N Bullet IP Camera
CAM3451R3
3M WDR D/N Bullet IP Camera
CAM3451R6
3M WDR D/N Bullet IP Camera
CAM3461LV
3 Megapixel D/N Outdoor Bullet IP Camera
CAM3471HEV
3MP P-Iris Outdoor Bullet IP Camera
CAM3471HEM
3MP P-Iris Auto Focus Outdoor Bullet IP Camera
CAM3471HI
3MP P-Iris Video Analytics Outdoor Bullet Network Camera
CAM3571VP
5MP P-Iris D/N Bullet Network Camera
CAM3571M
5MP Auto Focus D/N Bullet Network Camera
CAM3571MP
5MP P-Iris D/N Bullet IP Camera
15
Specifications for CAM3351R4/-3351R6
Model Name
CAM3351R4
CAM3351R6
Description
2 Megapixel D/N Bullet IP Camera
Image Sensor
1/2.9” megapixel SONY Exmor CMOS
Lens
f4.2 mm, F1.8
f6.0 mm, F2.0
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
Min Illumination
Iris Control
Viewing Angle
Fixed
Diagonal: 89°
Horizontal: 71°
Vertical: 49.5°
Diagonal: 60.5°
Horizontal: 52.4°
Vertical: 29°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1 ~ 1/1,000,000 s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Bit Rate
Intelligent Video
Video Jack
16
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
64K ~ 10Mbps, VBR, CBR, controller frame rate and quality
Motion Detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
N/A
Audio
N/A
Audio
Compression
N/A
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to
local storage, trigger DO
Supported
Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE, UPnP, RTP, RTSP,
RTCP, 3GPP, ONVIF, iSCSI
10/100 Base-T / RJ45
microSD/SDHC x 1
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
IE 8.x or above, Safari, Chrome(via IE Tab)
Software
Surveon VMS 2.5
Temperature
Humidity
Power
Power
Consumption
Dimension
Operation: -10~50°C (14~122°F)
5 to 90%
PoE (IEEE 802.3af ) with Class 3
Max. 7.5W (w/o Heater)
Length: 165mm, Diameter: 75mm
Weight
Net: 600g
With bracket: 800g
Certification
Safety: LVD
EMC: FCC, CE, IP66
17
Specifications for CAM3361LV/-3461LV
Model Name
CAM3361LV
CAM3461LV
Description
2 Megapixel D/N Outdoor Bullet
IP Camera
3 Megapixel D/N Outdoor Bullet
IP Camera
1/2.9” megapixel SONY Exmor CMOS
1/3” megapixel progressive scan
CMOS
f3-10.5 mm varifocal lens, F1.4
F2.8-12 mm varifocal lens, F1.4
Image Sensor
Lens
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
Min Illumination
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
Iris Control
Auto Electronic Control
Viewing Angle
Diagonal: 130°~38°
Horizontal: 108°~32°
Vertical: 58°~18°
Diagonal: 138°~40°
Horizontal: 95.5°~30.8°
Vertical: 79°~23.3°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
Video Compression
1/1 ~ 1/1,000,000 s
1/1~1/10,000 s
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Up to 2048 x 1536
Video FPS
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
25 fps at QXGA (2048 x 1536)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
BLC(Back Light Compensation)
WDR
2D/3D De-noise
ROI
Edge Enhancement
Image Adjustment
Video Stream
Bit Rate
18
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
64K~10Mbps, VBR, CBR, controller
frame rate and quality
32K~10Mbps, VBR, CBR, controller
frame rate and quality
Intelligent Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video Jack
N/A
Audio
N/A
Audio Compression
N/A
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to local
storage, trigger DO
Supported
Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF, iSCSI
10/100 Base-T / RJ45
microSD/SDHC x 1
RS-485
N/A
USB
N/A
SDK
Surveon SDK 2.0
OS
Microsoft Windows XP/Vista/7
Microsoft Windows 7/8
Browser
IE 8.x or above, Safari, Chrome (via IE Tab)
Software
Surveon VMS 2.5
Temperature
Humidity
Power
Power
Consumption
Dimension
Operation: -10°C ~50°C (14°F ~122°F)
5 to 90%
PoE (IEEE 802.3af) with Class 3
Max. 7.9W (w/o Heater)
Length: 165mm, Diameter: 75mm
Weight
NET: 600g
With bracket: 800g
Certification
Safety: LVD
EMC: FCC, CE, IP66
19
Specifications for CAM3371EM/-EV
Model Name
CAM3371EM
Description
Image Sensor
Lens
2MP P-iris D/N Bullet IP Camera
1/2.9" 2 megapixel SONY Exmor CMOS
f3-10.5 mm auto focus lens, F1.4
f3-10.5 mm varifocal lens, F1.4
SNR
50dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (30M)
Min
Illumination
0.005 Lux @ F1.4 (B/W)
0.05 Lux @ F1.4 (Color)
Iris Control
P-iris
Viewing Angle
Diagonal: 130°~38°
Horizontal: 108°~32°
Vertical: 58°~18°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1~1/000,000s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Bit Rate
Intelligent
Video
Video Jack
20
CAM3371EV
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
64K~10Mbps, VBR, CBR, controller frame rate and quality
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
N/A
Yes (BNC)
Audio
2 Way Audio
Audio
Compression
16KHz, ADPCM/G.711
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP,
NTP,DDNS, SMTP, SNMP, FTP, HTTP, HTTPS,
CIFS, PPPoE,UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF, iSCSI
10/100 Base-T / RJ45
microSD/SDHC slot x 1 (Class2/Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
IE 8.x or above, Safari, Chrome (via IE Tab)
Software
VMS2.5
Temperature
Humidity
Power
Power
Consumption
Dimension
Weight
Certification
Operation: -40~50°C (-40~122°F)
5 to 90%
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Max. 9.5W (w/o Heater )
Max. 15.6W (w/Heater & DC Power)
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Safety: LVD
EMC: FCC, CE, IP66
21
Specifications for CAM3451R3/R6
Model Name
Description
Image Sensor
Lens
CAM3451R3
CAM3451R6
3MP WDR D/N Bullet IP Camera
1/3" megapixel progressive scan CMOS
f3.6 mm fixed lens, F1.8
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
Min
Illumination
0.01 Lux @ F1.8 (B/W)
0.1 Lux @ F1.8 (Color)
Iris Control
Fixed
Viewing Angle
Diagonal: 100°
Horizontal: 78°
Vertical: 62.5°
Diagonal: 60.5°
Horizontal: 52.4°
Vertical: 29°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1~1/10,000s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 2048 x 1536
Video FPS
25 fps at QXGA (2048 x 1536)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
Video Stream
Bit Rate
22
f6.0 mm fixed lens, F2.0
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
BLC (Back Light Compensation)
WDR
2D/3D De-noise
ROI
Edge Enhancement
Image Adjustment
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
32K~10Mbps, VBR, CBR, controller frame rate and quality
Intelligent
Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video Jack
N/A
Audio
N/A
Audio
Compression
N/A
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP,
NTP,DDNS, SMTP, SNMP, FTP, HTTP, HTTPS,
CIFS, PPPoE,UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF, iSCSI
10/100 Base-T / RJ45
microSD/SDHC x 1
RS-485
N/A
USB
N/A
SDK
Surveon SDK 2.0
OS
Microsoft Windows 7/8
Browser
IE 8.x or above, Safari, Chrome (via IE Tab)
Software
Surveon VMS2.5
Temperature
Humidity
Power
Power
Consumption
Dimension
Operation: -10°C ~50°C (14°F ~122°F)
5 to 90%
PoE (IEEE 802.3af) with Class 3
Max. 7.9W (w/o Heater )
Length:165mm, Diameter: 75mm
Weight
Net: 600g
With bracket: 800g
Certification
Safety: LVD
EMC: FCC, CE, IP66
23
Specifications for CAM3471HEM/3471HEV
Model Name
CAM3471HEM
CAM3471HEV
Description
3MP HDR D/N Bullet IP Camera
3MP HDR D/N Bullet IP Camera
Image Sensor
Lens
1/3" megapixel progressive scan CMOS
f3- 10.5mm auto focus lens, F1.4
f3- 10.5mm varifocal lens, F1.4
SNR
50dB
WDR
Yes (HDR, 120 dB)
Day/Night ICR
Yes
IR LED
Yes (Max. 30M on limited shutter)
0.01 Lux @ F1.2 (B/W)
0.1 Lux @ F1.2 (Color)
Min Illumination
Iris Control
P-Iris
Viewing Angle
Diagonal: 130°~38°
Horizontal: 108°~32°
Vertical: 58°~18°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
1/1 ~ 1/10,000 s
Shutter Time
Video Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 2048 x 1536
Video FPS
30 fps at QXGA (2048 x 1536)
60 fps at 1080P (1920 x 1080)
60 fps at SXGA (1280 x 1024)
60 fps at 720P (1280 x 720)
60 fps at D1 (720 x 480)
60 fps at VGA (640 x 480)
60 fps at QVGA (320 x 240)
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
BLC (Back Light Compensation)
HDR
2D/3D De-noise
ROI
Edge Enhancement
Image Adjustment
Video Control
Video Stream
Bit Rate
Intelligent Video
Video Jack
Audio
Audio Compression
24
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
32K ~ 20Mbps, VBR, CBR, controller frame rate and quality
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
N/A
Yes (BNC)
2 way audio
16KHz, ADPCM/G.711
Audio Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to local
storage, trigger DO
Supported Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, DDNS, SMTP, SNMP,
FTP, HTTP, HTTPS, CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF,
iSCSI
10/100 Base-T / RJ45
microSD/SDHC x 1
(Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows 7/8
Browser
IE8.x or above, Safari, Chrome (via IE Tab)
Software
VMS 2.5
Temperature
Humidity
Power
Power Consumption
Dimension
Weight
Certification
Operation: -40°C~ 50°C (-40°F~122°F)
Storage: -30°C ~ 60°C (-22°F~140°F)
5 to 90%
12VDC 1.5A;PoE (IEEE 802.3af) with Class 3
Max. 9W (w/o Heater )
Max. 27W (w/ Heater & DC Power)
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Net: 1,400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Safety: LVD
EMC: FCC, CE, IP66
25
Specifications for CAM3471HI
Model Name
CAM3471HI
Description
3MP HDR D/N Outdoor Bullet Network Camera
Image Sensor
1/3" megapixel progressive scan CMOS
Lens
f3- 10.5mm auto focus lens, F1.4
SNR
50dB
WDR
Yes (HDR, 120 dB)
Day/Night ICR
IR LED
Min Illumination
Iris Control
Yes
Yes (Max. 30M on limited shutter)
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
P-Iris
Viewing Angle
Diagonal: 130°~38°
Horizontal: 108°~32°
Vertical: 58°~18°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
Video Compression
1/1 ~ 1/10,000 s
H.264/MPEG-4/MJPEG
Resolution
Up to 2048 x 1536
Video FPS
30 fps at QXGA (2048 x 1536)
60 fps at 1080P (1920 x 1080)
60 fps at SXGA (1280 x 1024)
60 fps at 720P (1280 x 720)
60 fps at D1 (720 x 480)
60 fps at VGA (640 x 480)
60 fps at QVGA (320 x 240)
Video Control
Video Stream
Bit Rate
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
BLC (Back Light Compensation)
WDR
2D/3D De-noise
ROI
Edge Enhancement
Image Adjustment
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
32K ~ 20Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video Analytics
Optical Diagnosis, Object Loitering Detection, Object Motion Direction
Detection, Area-Entering or Leaving Detection, Object Counting by
Wire(directional) or Area(in/out).
26
Video Jack
Audio
N/A
2 way audio
Audio Compression
16KHz, ADPCM/G.711
Audio Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to local
storage, trigger DO
Supported Protocols
Ethernet
Local Storage
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, DDNS, SMTP, SNMP,
FTP, HTTP, HTTPS, CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF,
iSCSI
10/100 Base-T / RJ45
microSD/SDHC x 1
(Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows 7/8
Browser
IE8.x or above, Safari, Chrome
Software
VMS 2.5
Temperature
Humidity
Power
Power Consumption
Dimension
Weight
Certification
Operation: -40°C~ 50°C (-40°F~122°F)
Storage: -30°C ~ 60°C (-22°F~140°F)
5 to 90%
12VDC 1.5A;PoE (IEEE 802.3af) with Class 3
Max. 9.5W (w/ PoE & Heater off )
Max. 15.6W (w/ DC Power & Heater on)
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Net: 1,400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Safety: LVD
EMC: FCC, CE, IP66
27
Specifications for CAM3571M/MP/VP
Model Name
CAM3571M
CAM3571MP
CAM3571VP
Description
5M Auto Focus D/N
Bullet
IP Camera
5M P-Iris D/N
Bullet
IP Camera
5M P-Iris D/N
Bullet
IP Camera
Image Sensor
Lens
1/2.5" 5 megapixel progressive scan CMOS
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (Max 30M, on limited shutter)
Min
Illumination
Iris Control
Viewing Angle
0.01 Lux @ F1.2(B/W)
0.1 Lux @ F1.2 (Color)
DC drive
P-Iris
Diagonal: 98.5°‐ 43.8°
Horizontal: 80.5°‐ 38.1°
Vertical: 41.3° ‐ 21.3°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1 ~ 1/1,000,000 s
Video
Compression
H.264/MPEG-4/MJPEG
Diagonal: 126°‐ 40°
Horizontal: 98°‐ 32°
Vertical: 72° ‐ 24°
Resolution
Up to 2560 x 1920
Video FPS
14 fps at QSXGA (2560 x 1920)
21 fps at QXGA (2048 x 1536)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at 720P (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
Video Stream
Bit Rate
28
f3.3 – 10.5 mm
varifocal lens, F1.4
f4.5 - 9 mm auto focus lens, F1.2
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
Luminance Control, WDR,2D/3D De-noise,
ROI, Edge Enhancement, Lens Correction,
Image Adjustment
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
32K~20Mbps, VBR, CBR, controller frame rate and quality
Intelligent
Video
Video Jack
Audio
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
N/A
Yes (BNC, 3571VP)
2 Way Audio
Audio
Compression
16KHz, ADPCM/G.711
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
1,1 terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF, iSCSI
Ethernet
Local Storage
10/100 Base-T / RJ45
microSD/SDHC slot x 1 (Class 4/Class 6 only)
RS-485
N/A
USB
N/A
SDK
Surveon SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
IE 8.x or above, Safari, Chrome(via IE Tab)
Software
Surveon VMS2.5
Temperature
Humidity
Power
Power
Consumption
Dimension
Weight
Certification
Operation: -40~50°C (-40~122°F)
Storage: -30~60°C (-22~140°F)
5 to 90%
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Max. 9W (w/o Heater )
Max. 27W (w/ Heater & DC Power)
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Safety: LVD
EMC: FCC, CE, GOST
IP66
29
Chapter 2. Hardware Overview
2.1. Overview
CAM3xxx Series (except compact cameras)
CAM3351R4/-R6
1. Sunshield
2. Lens
4. Light Sensor
5. Camera Bracket
30
3. IR LED
CAM3351R4/3351R6/3451R3/3451R6/3361LV/3461LV
Rear View for CAM3xxx Series
(except compact cameras)
Please remove the cover.
Reset Button
microSD/SDHC Card Slot
Status LED Indicator
31
2.2. Dimensions
Dimensions for CAM3xxx Series
(except compact cameras)
Unit: mm (inches)
Dimensions for
CAM3351R4/3351R6/3361LV/3451R3/3451R6/3461LV
Unit: mm (inches)
32
2.3. Functions
Cable Functions for CAM3xxx Series
(except compact cameras)
1
8
6
7
5
1
RESET
microSDHC
STATUS
33
Please look into the following table for cable options:
CAM3351
CAM3451R3
CAM3451R6
CAM3361
CAM3471V
CAM3571VP
CAM3471HEV
CAM3371
CAM3371EV
CAM3371EM
CAM3471HEM
CAM3471M
CAM3471MP
CAM3571M
Audio In/Out Connector

Optional
Optional
Network Connector



Power Connector



I/O Terminal Connector

Optional
Optional
Video Out Connector



CAM3351R4
CAM3351R6
CAM3361LV
CAM3461LV




1. Audio In/Out Connector
Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external
mono microphone. Audio out can be connected to a public address system
or an active speaker with a built-in amplifier. A pair of headphones can
also be attached.
2. Status LED Indicator
The LED will light up after the camera has successfully completed the boot
process. The Status LED indicator in the rear of the camera can be set to
light whenever the unit is accessed, or be shut off.
Green
Status
LED
(rear)
Amber
Shows steady green for normal operation, flashing
when the camera is accessed.
Note: The Status LED can be configured to be
unlit.
Steady during startup, reset to factory default or
when restoring settings.
Flashes every 0.2 sec during firmware upgrade.
(On:0.2 sec, Off: 0.2 sec)
Note: Startup or reboot may have failed if the status LED shows
steady amber for over 1 minute.
Unlit
No network connection.
3. Reset Button
Pressing the reset button will restore the camera to its factory default
settings, as described in Resetting to the Factory Default Settings.
4. MicroSD/SDHC Card Slot
34
The microSD/SDHC card slot can be used for local recording and firmware
upgrade.
Note: Apacer 4GB Class 6/Transcend 8GB Class 6/Kingston 16GB Class 2,
SanDisk 16GB Class 2/SanDisk 32GB Class 4 MicroSDHC card are
recommended, since they have passed the SD Card QVL (Qualified
Vender List) test.
5. Video Out Connector (CAM3361 only)
Video Out Connector is used for connecting monitors with BNC ports.
6. Network Connector
The camera connects to the network via a standard RJ-45 network
connector. The camera detects the speed of the local network
(10/100BaseT). The camera also supports PoE (Power-over-Ethernet), and
can be powered directly through the network cable.
7. Power Connector
The power connector is provided for solutions without PoE.
8. I/O Terminal Connector
The I/O terminal connector provides an RS-485 interface, one transistor
output, two digital inputs, and connection points for auxiliary DC power
and GND.
The I/O terminal connector provides the interface to:

1 transistor output - For connecting external devices such as relays
and LEDs. Devices can be activated by Output buttons on the Live
View page or by an Event. The output will show as active (in Event
Configuration > Port Status) if the alarm device is activated.

2 digital inputs - An alarm input for connecting devices that can
toggle between an open and closed circuit, for use with devices
such as PIRs, door/window contacts, glass break detectors, etc.
When a signal is received the state changes and the input becomes
active (shown under Event Configuration > Port Status).

Auxiliary Power and GND
35
GND
12V Auxiliary DC Power
(not to power this
camera)
Pin 1
Pin 2
DI1(Digital Input)
Pin 3
DI2 (Digital Input)
Pin 4
DO(Digital Output)
Pin 5
RS-485A
Pin 6
RS-485B
Pin 7
36
Ground
Electrically
connected in
parallel with the
connector for the
power supply, this
pin provides an
auxiliary connector
for main power to
the unit. This pin
can also be used to
power auxiliary
equipment with a
maximum current of
100mA.
Connect to GND to
activate, or leave
floating (or
unconnected) to
deactivate.
Connect to GND to
activate, or leave
floating (or
unconnected) to
deactivate.
Uses an opencollector NPN
transistor with the
emitter connected
to the GND pin. If
used with an
external relay, a
diode must be
connected in
parallel with the
load, for protection
against voltage
transients.
Data transmission
connector for
control of external
devices. (ex.
Pan/Tilt scanners)
Data transmission
connector for
control of external
devices. (ex.
Pan/Tilt scanners)
Description
Voltage: 12V DC,
Max: 1.2W
Must not be exposed
to voltages greater
than 30V DC
Must not be exposed
to voltages greater
than 30V DC
Max load = <100mA
Max voltage = 24V DC
(to the transistor)
Tx
Tx
37
Cable Functions for
CAM3351R4/3351R6/3361LV/3451R3/3451R6/
3461LV
1. Network Connector
The camera connects to the network via a standard RJ-45 network
connector. The camera detects the speed of the local network
(10/100BaseT). The camera also supports PoE (Power-over-Ethernet),
and can be powered directly through the network cable.
38
2.4. Installation
Installation for CAM3xxx Series
(except compact cameras)
1. Use the screw hole indicator sticker to mark the desired camera position
on the ceiling. Use the sticker as a guide, and make one cable entry hole
and four screw holes on a flat surface with the electric drill.
2. Fix the camera bracket on the surface with screws and screw anchors.
3. Run the cable through the bracket.
4. Join the camera with the bracket.
5. The bracket is suggested to be tightened after positioning the camera to
ensure the weatherproof characteristics of the camera are maintained.
Use the L type hexagon spanner to screw the bracket joint tight.
39
6. Remove the front cover with a Phillips head screwdriver, unscrew the
zoom puller on the lens and adjust the desired view angel as needed. Retighten the zoom puller. Unscrew the focus puller on the lens and adjust
the focus as required. Re-tighten the focus puller and install the front
cover back on the camera.
Zoom puller
Focus puller
Note: (1) Cover removal is not required on models with motorized lenses
(CAM34xxM/35xxM/3371). (2) Please check the live view after the
camera is logged in.
40
Installation for compact cameras CAM3351/3361LV/3451R3/3451R6/3461LV
1. Use the camera bracket to mark the desired camera position on a flat
interface.
Make one cable entry hole and three screw holes on the surface
with the electric drill.
2. Fix the camera bracket on the surface with screws and screw anchors.
41
3. Join the camera with the bracket. Loose the connecting screw to adjust
the camera’s viewing point to upward, downward, left and right.
42
The bracket is suggested to be tightened after positioning the camera to
ensure the waterproof characteristics of the camera are maintained.
4. Connect the camera to the network with the network connector.
5. PoE (802.3af) is supported. You can also connect the power connector to
the power adapter, and then connect the adapter to a power outlet.
6. Check if the live view display normally after the camera is logged in.
Please refer to Logging to the System section for more details.
43
2.5. Camera Deployment
Camera Deployment for CAM3xxx Series
(except compact cameras)
Sensor
Alarm
Speaker
FTP
NAS
Email server
Router
Internet
RESET
microSDHC
Rear View
Router
Microphone
Client
44
microSD card slot
STATUS
Client
microSD
Camera Deployment for compact cameras CAM3351R4/3351R6/3361LV/3451R3/3451R6/
3461LV
45
2.6. Before You Start
Please prepare a PC with Windows (XP or above) and web browsers (Internet
Explorer 6.0 or above) installed.
46
Chapter 3. Connecting to the
Network Camera
This section demonstrates how to connect to the network camera through two
methods:

Web Browser – A simple web-based interface. Internet Explorer is the
recommended web browser for use with network cameras, and our
examples will be from this browser. Usage on other browsers will be
similar.

RTSP Player – These include common streaming media players, such as
RealPlayer or Quicktime Player. These players can provide live view of
the camera using the Real-Time Streaming Protocol (RTSP).
47
3.1. Connecting with a Web Browser
Obtaining IP address through the IP Utility
The IP address can be obtained using the IP Utility in your product CD:
1. Double click Start SearchToolInstall.exe to begin the utility installation.
2. After the installation is complete, click the Auto Search button or click
Camera > Search in the menus.
The camera search will begin, and a status bar will display the search
progress.
3. The details of the camera will display after the search is finished.
Note: (1) The search may take up to 2 minutes, depending on your network
configuration. (2) If your network does not have DHCP service, the
default IP address is 192.168.88.10.
48
Connecting to the Network Camera
Launch the web browser (Microsoft ® Internet Explorer 6.0 or higher is
recommended). Enter the IP address of the network camera in the address
bar of your browser and press enter.
You can also Click the Link to Camera button or click Camera > Link to
Camera in the IP Utility menu bar. The camera’s live view webpage will
open in a browser window.
Logging into the System
The following information will prompt for logging in:

Username – The username for the domain. Default is always admin.

Password – The password for the domain. Default is always admin.
Click OK.
49
Installing Active X Components in Internet Explorer
You may be prompted to install ActiveX® components when accessing the
network camera’s Live View page; click Yes when prompted. You will be able
to access the camera after installation is completed. Under Windows, this
action may require administrator privileges.
If the dialog box suggests that you are not allowed to install ActiveX
components, try resolving the problem using the following steps:
1.
In Internet Explorer, open Tools> Internet Options> Security. Click the
Custom level button.
2.
Search for Download signed ActiveX controls. Under this heading select
Prompt and then click OK.
3.
Continue installing the Active X components.
4.
After installing ActiveX, go to Tools> Internet Options> Trusted
Websites> Sites and add the IP Address of the camera.
50
Logging Out of the System
Logging out of the camera can be performed by closing the browser window.
Users can also choose to click the Logout link located at the top of the
screen.
Using the Help Interface
While using the web interface, you may click on the Help link located under
the title bar. This will bring up a pop-up containing the IP Camera Help
manual.
51
3.2. Connecting with an RTSP Player
Connections through RTSP Media Players such as Real Player and QuickTime
Player are supported. We will use Real Player as an example in this section.
1.
Launch Real Player.
2.
Select File > Open URL, to open a URL dialog box.
3.
Enter the camera URL in the address bar.
Note: The format for RTSP is: rtsp://<IP Address>/<Access>, where
<Access> can be found at Settings> Network> Port Settings> RTSP
Setting. By default the <Access> value should be stream1 and
stream2.
4.
Click OK, the stream should begin playing.
Connecting with a Mobile Device RTSP Player
In order to access streaming video on 3GPP mobile devices, please make sure
the network camera is already online and connected to the Internet. In the IP
field under the IP Address section of the window, enter the IP address of the
IP camera.
1.
Change the settings under Settings > Video & Audio > Stream2: Set
the image format as MJPEG4, resolution as QVGA (320x240 or below,
and constant bit rate as 128 Mbps or below.
2.
Launch the RTSP Player on the 3GPP mobile device and enter the URL
address for the camera. The video should start playing.
Note: The format for RTSP is: rtsp://<IP Address>/<Access>, where
<Access> can be found at Settings> Network> Port Settings> RTSP
Setting. By default the <Access> value should be stream1 and
stream2.
52
Chapter 4. Configuration through
the Web Interface
Camera configurations can be done through web interface and IP Utility.
**For web interface, please look into this chapter; for IP Utility, please refer
to Chapter 5.
Web Interface
IP Utility
Basic Settings
V
X
User Account
V
X
Date & Time
V
X
Network Configuration
V
Set IP Only
Port Settings
V
X
V
X
Wifi Setting
V
X
Basic Settings
V
X
Image Appearance Settings
V
X
Video Streams
V
X
Audio Settings
V
X
PTZ
RS-485 Settings/PTZ Settings
V
X
Recording
Recording Basic Settings
V
X
Recorded File Management
V
X
Event Server
V
X
Motion Detection
V
X
Tampering Detection
V
X
DI & DO
V
X
Event Settings
V
X
MicroSD Card Management
V
X
System Status
V
V
System Log
V
X
Firmware Upgrade
V
V
Resetting to Factory Default Settings
V
X
General
Network
UpnP
Video & Audio Settings
Event Notification
System
53
Export/Import
V
X
Reboot
V
V
Camera Search
X
V
Login
V
V
Properties
X
V
Delete from Tool
X
V
Clearing and Setting Status
X
V
Camera Group Actions
X
V
Configuration Settings
X
V
Focus Tool
X
V
54
4.1. Interface Layout
This section demonstrates the layout of the network camera’s main interface.
The 4 main areas on the interface are:
1. Menu Bar - The links on this bar allow users to toggle between liveview and settings screens, as well as logout and pull up the help menu.
2. Live View Controls - These controls allow users to configure the live
view streams and camera live view functionality.
3. Button Bar - These controls allow the user to quickly access common
features such as live view window resizing, video and still frame
capture, interface language, and audio controls.
4. Live View Window - This portion of the screen displays the stream
selected in the Live View Control section of the web interface.
55
Control Descriptions
Control
Description
Adjust Window Size: When clicked, the display window
size can be adjusted manually to fit the screen. The
screen size changes back to the actual image size
(resolution).
Full-Screen: Goes to full-screen when clicked; press
“ESC” to return to windowed view.
Image Capture: When clicked, captures the current
screen as an image in a new pop-up window. The
location for saving the image can be changed under
Settings > Recording> Recording Basic Settings. The
file name is set to “Camera Name”+yyyymmdd_hhmmss
(the Camera Name can be changed under Settings >
General> Basic Settings).
Manual Record: When clicked, records the current live
video. Stops recording when clicked again. The location
for storing the video can be changed under Settings >
Recording > Recording Basic Settings.
Audio-In: Turned off by default; clicking once allows
audio to be transmitted from a local microphone to the
camera.
Clicking
again
stops
audio
transmission.
Multiple users may access the live view page and
receive audio from the camera, but only one user at
once is allowed to send audio to the camera.
Mute: Mutes the audio captured by the camera when
clicked, un-mutes the audio when clicked again.
Volume: Sets to the current computer volume; Dragging
the slider adjusts the volume.
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Control
Description
Language:
Sets
the
UI
language.
Available
languages include English, Simplified Chinese,
and Traditional Chinese.
Streams: Allows users to choose which camera
stream to view. The indicator above the stream
will turn light green when the stream is selected.
Video Format: Sets the compression format for
the current stream. Available formats are H.264,
MPEG4, and MJPEG.
Image size (resolution): Sets the resolution of
the stream currently selected. Options are
available for each stream: 1536P (2048 x 1536),
1080P (1920 x 1080), SXGA (1280 x 1024), 720P
(1280 x 720), VGA (640 x 480), QVGA (320 x 240)
for stream 1 and VGA (640 x 480), QVGA (320 x
240), QQVGA (160 x 120) for stream 2.
Digital Zoom: When clicked, activates digital
zoom in the current live-view stream. 2 options
are available when clicked:
Zoom In
Zoom Out
To set the digital output as high voltage or
ground or off can be done here.
To magnify the image, change its focal length
to vary its view from 0 to 16.
Change the depth of field by adjusting the Near
and Far steps.
57
Control
Description
AutoFocus can be achieved by pressing this
button.
P-IRIS level can be adjusted Manually or
Automatically.
58
4.2. Settings
Camera settings may be changed by clicking on the Settings link located in
the title bar. This will bring up a menu list of configuration menus for all
major camera settings.
General
General setting menus are found under Settings > General.
Basic Settings
Basic settings may be accessed under General > Basic Settings. The following
settings can be made:
 Host Name: by default set to "model name + MAC address"; displays
on the center of the main page. Users may replace the default name
with a new name consisting of alphanumeric characters, spaces and
the ":" character.
 Camera Name: by default set to "model name"; after selecting
Camera Name” from Settings > Video & Audio > Basic Settings, the
Camera Name will show on the display. Users may replace the default
name with a new name consisting of alphanumeric characters, spaces
and the ":" character.
 System Status LED: changes the behavior of the status LED on the
front of the camera. There are four possible behaviors:
59
o
LED on when camera is on - LED default on, flashing during
camera access.
o
LED on during camera access - LED default off, flashing during
camera access
o
LED off during camera access - LED default on, off during
camera access
o
LED always off - LED always off
Click OK to save or Cancel to abort the changes before you leave the page.
The page of basic setting would be added with “Frequency” for user to make
the adjustment on the new interface.
Frequency – 50Hz/60Hz.
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User Account
The User Account section, found under General > User Account, controls the
user account information and privileges.
There are two pre-configured accounts:

admin - This is the default administration account, and cannot be
deleted.

guest - This is an account with only live view capability.
There are also two basic settings under user account settings:

Enable access without login - Checking the checkbox will allow users
to view the camera stream without having to login.

Maximum number of simultaneous viewers limited to - Enter a
number from 1 to 10 in this field to limit the number of users that can
view the live view stream for this camera. This option will only be
displayed once you add an account.
Click OK to save or Cancel to abort the changes before you leave the page.
There is additional “Enable Telnet” option for the user login settings for user
to choose optionally so that they could proceed remote monitoring on the
new interface.
Enable Telnet
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62
Adding Accounts
In General > User Account under the User Account heading, click on “Add”.
Up to 10 accounts can be added to the system.
All User Names and Passwords must be combinations of alphanumeric
characters, “:”, “-“, “_” between 4 and 20 characters in length, and must
begin with an alphabet letter. Fill out the following fields:
 User Name - The identifier name used to login to the system.
 User Group - The system allows for 2 types of users.
o
Administrator - Administrators have full access privileges.
o
Operator - Operators can only access the live view page.
 Password - A passkey used to control user access. The password must
be a combination of alphanumeric characters, “:”, “-“, “_” between 4
and 20 characters in length, and must begin with an alphabet letter.
This password should be retyped in the Confirm password field, to
ensure that the correct key is saved.
Click OK when finished to add the user to the system.
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Editing Accounts
In General > User Account under the User Account heading, select an
existing account by clicking on the account entry. The entry will be
highlighted in yellow. Clicking Edit will allow you to change the following
fields:
 User Group - The system allows for 2 types of users.
o
Administrator - Administrators have full access privileges.
o
Operator - Operators can only access the live view page.
 Password - A passkey used to control user access. The password must
be a combination of alphanumeric characters, “:”, “-“, “_” between 4
and 20 characters in length, and must begin with an alphabet letter.
This password should be retyped in the Confirm password field, to
ensure that the correct key is saved.
Click OK when finished to save any changes.
Note: Only accounts that are not currently logged-in can be edited.
Deleting Accounts
In General > User Account under the User Account heading, select an
existing account by clicking on the account entry. The entry will be
highlighted in yellow. Click Remove and, when prompted to confirm deletion,
click OK to remove the account.
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Date & Time
Date and time settings can be accessed at General > Date & Time.
Current Date & Time displays the current system date and time.
Time Zone Settings
The time zone can be set using the dropdown menu. This menu is only
applicable when selectable when Synchronize with NTP Server is chosen
under Time Settings.
Time Settings
There are 3 ways to set the system time:

Synchronize with NTP server - NTP is a protocol for synchronizing
the system clock to an external server. If this option is chosen, enter
the IP address of a known NTP server in the NTP Server field. You
must also choose the appropriate time zone under Time Zone Settings.

Manual update - Updates the time manually. Choose the appropriate
date and enter a time for the system.

Synchronize with computer time - Synchronizes the time with the
computer’s internal clock.
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Day Light Saving
Users can set the Day Light Saving Time by ticking on Enable Day Light
Saving.
Click OK to save or Cancel to abort the changes before you leave the page.
For the new interface, the User could key in the Time offset hrs under Day
Light Saving option.
Time Offset
66
Network
The network settings, including network configuration, port configuration,
and universal plug and play (UPnP) settings are used to configure camera
connectivity. These settings are found under the Settings > Network context.
Network Configuration
These settings are used to configure basic network access for the camera.
They are found under Network > Network Configuration.
Most of these settings vary with your specific hardware setup; therefore the
defaults are set for common SOHO level usage. If you are using the camera in
67
an enterprise environment, please check with your IT department to
determine the correct settings for this section.
IP & DNS Settings
These settings are used determine the IP address of the network camera.

Get IP address automatically - Automatically acquires IP address from
a DHCP service. This is the default setting.

Use fixed IP address - Sets a fixed IP address. You must also manually
fill in IP address, Subnet mask, Default gateway, Primary DNS, and
Secondary DNS fields. The network camera can be connected to the
network upon completion.
IPV6 & DNS Settings
This only works if your network environment and hardware equipment
support IPv6.

Get IPv6 address automatically – the network camera will listen to
router advertisements and be assigned with a link-local IPv6 address
accordingly.

Use fixed IPv6 address - Sets a fixed IPv6 address. You must also
manually fill in IP address, Prefix length, Default gateway, Primary
DNS, and Secondary DNS fields. The network camera can be connected
to the network upon completion.
PPPoE Settings
This feature is disabled by default. Connecting to the network using PPPoE
(Point-to-Point Protocol over Ethernet) requires a user name and password
from your ISP (Internet Service Provider). Select Enable PPPoE and fill in
valid user name and password to connect the camera to the Internet.
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DDNS Settings
DDNS (Dynamic Domain Name Server) is a protocol that enables the camera
to maintain a static connection address, even when its IP changes. Access
using this feature is disabled by default.
Connecting using DDNS requires registration on third-party websites for DDNS
services. Select desired DDNS service website, check the Enable DDNS option,
and fill in valid user name and password. You can then access the camera
through the registered domain name.
Click OK to save or Cancel to abort the changes before you leave the page.
69
Port Settings
Ports are a software construct used to multiplex the transmission information
to and from the camera. They act as separate endpoints within an IP address
where software "listens" for incoming information. This section, which can be
accessed under Network > Port Settings, includes HTTP Port Settings, RTSP
Settings and RTP Multicast Settings.
Note: The default port numbers in this section are, for the most part, wellknown or commonly known values. We recommend that they not be
changed unless there is a specific reason to do so.
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HTTP Port Settings
The HTTP port number is used access the camera via the HTTP protocol.
The LiveView Port number is used to transmit live-view information.
RTSP Settings
Real-Time Streaming Protocol (RTSP) is a protocol used to establish and
control media sessions between end points.
You may change the access name for stream 1, stream 2, the RTSP port
number, the RTP port for video, the RTCP port for video, RTP port for audio,
and RTCP port for audio.
Note: The RTP port number must be an even number. After entering the
RTP port number, the RTCP port number will automatically be set to
the RTP port number + 1.
RTP Multicast Settings
Tick Enable RTP Multicast to set up multicast via the RTP protocol. The
RTP Multicast video/audio port and group address can also be set.
Click OK to save or Cancel to abort the changes before you leave the page.
Upnp Port Forward
There will be additional Upnp Port Forward option for users to choose “on”
or “Off” for initiating the enable automatic Upnp Port Forward Mapping
functions for the new interface with the following option.
Enable Automatic Upnp Port Forward Mapping.
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UpnP
Universal plug and play (UPnP)
is a protocol that simplifies
the
implementation of networks by allowing new hardware to connect seamlessly
to a network. The settings for this feature can be found under Network >
UPnP.
To enable UPnP, check the Enable UPnP box first. If you wish to change the
default values, there are two fields that can be edited.

Friendly Name - An identifier for the camera on the network.

Interval - The time between camera-sent UPnP updates.
Click OK to activate UPnP or Cancel to abort the changes before you leave
the page. Once activated, the camera will be visible to other devices on the
network.
Note: If the computer does not have UPnP installed, you can add it by going
to Start > Control Panel > Add or Remove Programs. In the Add or
Remove Programs page, select Add/Remove Windows Components >
Networking Services and click Details. Select UPnP from the popup
window, and OK out to install UPnP services.
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Wifi
Wifi functionality is not supported for CAM3xxx series.
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SNMP
The Simple Network Management Protocol is an application layer protocol
that facilitates the exchange of management information between network
devices. It helps network administrators to remotely manage network devices
and find, solve network problems with ease. The settings for this feature can
be found under Network > SNMP.

The SNMP consists of the following three key components:
1. Manager: Network-management station (NMS), a server which executes
applications that monitor and control managed devices.
2. Agent: A network-management software module on a managed device
which transfers the status of managed devices to the NMS.
3. Managed device: A network node on a managed network. For example:
routers, switches, bridges, hubs, computer hosts, printers, IP telephones,
network cameras, web server, and database.
Before configuring SNMP settings on the this page, please enable your NMS
first.
74
To enable SNMP, check the Enable SNMPv1, SNMPv2c box.
Select this option and enter the names of Read/Write community and Read
Only community according to your NMS settings. For example: 111/222.
check the Enable SnMPv3
This option contains cryptographic security, a higher security level, which
allows you to set the Authentication password and the Encryption password.

Security name: According to your NMS settings, choose Read/Write or
Read Only and enter the community name.

Authentication type: Select MD5 or SHA as the authentication method.

Authentication password: Enter the password for authentication (at least
8 characters).

Encryption password: Enter a password for encryption (at least 8
characters).
Click OK to activate SNMP or Cancel to abort the changes before you leave
the page. Once activated, the camera will be visible to other devices on the
network.
75
HTTPS (for certain models only)
Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for
secure communication over a computer network, with especially wide
deployment on the internet.
Select Create Self-Signed Certificate Automatically and click “Create” to
have the certification authority automatically. Once succeed, you will see
the Certificate Info in the next section of this web page.
Click “Remove” to delete the set-up certificate if you wish to change the
setting.
76
Or Select Self-Signed Certificate Manually and click “Create” to have the
certification authority manually. A window will be prompted for creating
certificate information.
Edit the information in the files if necessary and click “OK” to confirm the
setting. Once succeed, you will see the Certificate Info in the next section of
this web page.
Click “Remove” to delete the set-up certificate if you wish to change the
setting.
77
Video & Audio Settings
Video and audio are the heat of a network camera's functionality. The
settings for video and audio can be found under Settings > Video & Audio.
Under this section, you can access basic video and audio settings, video
appearance parameters, video stream settings, as well as audio parameters.
Basic Settings
Basic settings pertain to simple live-view tweaks. These parameters can be
found under Video & Audio > Basic Settings.

Video Orientation
In certain mounting situations, the default video output may not be oriented
correctly. This setting allows you to change the orientation of the output
video.

78
o
Flip - flips the image vertically.
o
Mirror - flips the image horizontally.
BNC Out
o
NTSC
o
PAL
o
Disable


Stream Buffer
o
Off
o
On
FPS\BitRate Display
o
Off
o
On
Text Overlay Setting
The text overlay involves is the text displayed in the black bar at the top of
the output screen. You can display multiple text messages at the same time.
(Only the camera name will display if the resolution is 160 x 120).

Include Date - Displays the current date.

Include Time - Displays the current time.

Camera Name - Displays the name of the camera.
Video Codec Setting
H.264 profile can be further set to:

BaseLine - restricts the encoder to certain basic features only for mobile
applications.

Main - is used for standard-definition digital TV broadcasts that use the
MPEG-4 format as defined in the DVB standard.

High - is used for high-definition broadcasts and disc storage applications.
79
Image Appearance Settings
These settings, found under Video & Audio > Image Appearance, deal with
the video output of the camera. There are two tabs, Image Attributes and
Sensor Configuration, as well as Advanced Settings.
80
Image Appearance (for CAM3571M/-MP/-VP, CAM3371EV/-EM, CAM3351R4/-R6,
CAM3361LV)
Model Panel
 Day/Night Mode - Sets the day (color) and night (black and white, IR
cut filter off when applicable.) Night mode sacrifices color
information to produce a clear image quality.
o
Auto mode- The camera will determine when to switch.
o
Day mode - Forces day mode.

Chroma Suppress - Reduces the false color phenomena.

Suppress Level – The strength of spatial frequency can
be adjusted from 0 to 100.

Suppress Start – Suppression can be started from 0 to
100.

o
Suppress End –Suppression can be ended from 0 to 100.
Night mode - Forces night mode.
81
o
Schedule for day mode - Allows users to set a day/night
transition time.
82
Day Profile/Night Profile
The parameters deal with the image lighting and color. Dragging the slider to
increase and lower the value. The adjustments will be shown in the preview
window.
Image Adjust
 Brightness - Adjusts the perceived light intensity of the image.
Note: In certain situations, the sensor may experience banding issues. In
these cases, please raise the brightness.
 Contrast – Adjusts the overall difference in the light vs dark areas.
 Gamma – Adjusts the color error of the image.
 Saturation – Adjusts the colorfulness of a color relative to its own
brightness.
 Sharpness - Adjusts the edge contrast of the image.
83
Exposure
The parameters deal with the image lighting and color. Dragging the slider to
increase and lower the value. The adjustments will be shown in the preview
window.
 Frequency –Reduces flickering caused by the difference in frequency
of the system and the environment lighting. The user can choose to
compensate for a 50Hz or 60Hz lighting.
 Exposure Mode –Sets how the camera captures images. Longer
shutter times allow more light into the sensor, resulting in a cleaner
picture, however longer shutter times can result in motion blur.
o
Fixed
o
Auto –The camera will automatically change the shutter speed
and gain balance between image quality and frame rate when
there is insufficient light to preserve both.
 Max Shutter Speed –Can be selected from 1/1 to 1/1000000.
 Min Shutter Speed –Can be selected from 1/1 to 1/1000000.
 WDR – Can be set as off to disable this functionality, set as DWDR or
HDR (for CAM3471V/-M/-P only) to enable the functionalities.
84
Luminance Ctrl
 Auto Iris – Adjusts the iris automatically.
 Target Luminance - Adjusts the lightness of the image.
 AGC - Automatic gain control (AGC) adjusts the video gain level to a
variety of inputs. This setting provides a baseline value for the AGC.
Values higher than this will be darkened, and values that are lower
will be brightened. AGC should be adjusted so that the area of
interest is best lit.
85
White Balance
This setting allows users to choose the color balancing method used.
 AWB - Automatically chooses white level.
 MWB - The user must specify the red and blue gain levels to achieve
the correct white level.
86
o
R Gain - The gain applied to the red video channel.
o
B Gain - The gain applied to the blue video channel.
Noise Reduction

De-noise Mode – Removes video noises.
o
OFF - Can be set to disable this functionality
o
2DNR – Reduces noises.
o
3DNR – Reduces noises in low light conditions and even with
moving objects.
o
BLEND – Blends 2DNR and 3DNR to create clear images.
 Normal Strength – Ranges from 0 to 164.
 Motion Adaptive – Sets as ON to Deinterlace
 Current Weight – Ranges from 0 to 9.
 Reference Strength –Ranges from 0 to 7.
87
 Edge Enhance
 Noise Sensitivity – Senses the noise.
 Edge Strength Clip – Enhances the edges of the image.
88
Lens Correction
Correct the barrel distortions and pincushion distortions of images while using
wide-angle lenses.
89
Image Appearance (for CAM3451R3/-R6 / CAM3461LV/ CAM3471HEM
/3471HEV/ CAM3471HI)
Day/Night Setting
 Day/Night Mode - Sets the day (color) and night (black and white, IR
cut filter off when applicable.) Night mode sacrifices color
information to produce a clear image quality.
o
Auto mode- The camera will determine when to switch.
o
Day mode - Forces day mode.

Chroma Suppress - Reduces the false color phenomena.
o
Night mode - Forces night mode.
o
Schedule for day mode - Allows users to set a day/night
transition time.

From – Set the starting time for the scheduled day
mode.

o
To – Set the ending time for the scheduled day mode.
Digital Input –

High Profile – Switch to Day or Night mode when the DI
status is high.

Low Profile –Switch to Day or Night mode when the DI
status is low.
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Day Profile/Night Profile
Selecting the Day Profile or the Night Profile according to the Day/Night
Setting you have set: Day Profile for Day Setting and Night Profile for Night
Setting. The parameters deal with the image lighting and color. The
adjustments will be shown in the preview window. Use the Default button to
have the settings back to the defaults.
Basic
 Brightness - Adjusts the perceived light intensity of the image.
Note: In certain situations, the sensor may experience banding issues. In
these cases, please raise the brightness.
 Contrast – Adjusts the overall difference in the light vs dark areas.
 Saturation – Adjusts the colorfulness of a color relative to its own
brightness.
 Sharpness - Adjusts the edge contrast of the image.
 AGC - Automatic gain control (AGC) adjusts the video gain level to a
variety of inputs. This setting provides a baseline value for the AGC.
Values higher than this will be darkened, and values that are lower
will be brightened. AGC should be adjusted so that the area of
interest is best lit.
 Exposure Mode –Sets how the camera captures images. Longer
shutter times allow more light into the sensor, resulting in a cleaner
picture, however longer shutter times can result in motion blur.
o
Fixed
91
o
Auto –The camera will automatically change the shutter speed
and gain balance between image quality and frame rate when
there is insufficient light to preserve both.
 Shutter Speed –Can be selected from 1/1 to 1/10000.
 WDR – Attempts to preserve detail at contrast extremes and handles
multiple exposure zones to give both the highlight and low light areas
a proper exposure.
o
Off – Disable this functionality.
o
DWDR - Specifies the DWDR correction level manually, ranging
from 1 (least) to 9 (most) or automatically.
o
True WDR – the shutter speed by average

o
HDR level – Auto / Low / Middle / High
BLC – Backlight Compensation allows the camera to adjust the
exposure of the entire image to properly expose the subject in
the foreground.
Advanced
 Gamma Mode– Adjusts the color error of the image.
o
Default - Automatically chooses gamma level.
o
User-defined - The user must specify the gamma level

0.30-1.00.
 Target Luminance - Adjusts the lightness of the image, 0-255.
 Dead Pixel Correction - Investigates and corrects dead pixel, 0-255.
 De-noise Mode - Removes video noises.
o
OFF - Can be set to disable this functionality
o
2D – Reduces noises.
o

Manual

Auto
3D – Reduces noises in low light conditions and even with
moving objects.
92

Low

Middle

High
 Whit Balance: This setting allows users to choose the color balancing
method used.
o
AWB - Automatically chooses white level.
o
MWB - The user must specify the red and blue gain levels to
achieve the correct white level.

R Gain - The gain applied to the red video channel.

G Gain – The gain applied to the green video channel.

B Gain - The gain applied to the blue video channel.
 Smart IR – Adjusts the shutter time automatically to make the image
clear without overexposures.
o
Off
o
On
Focus Panel
The parameters deal with the focus. The adjustments will be shown in the
preview window.
One Push AF: Auto Focus can be achieved by pressing this button.
Near / Far: Change the depth of field by adjusting the Near and Far steps.
Wide: Offers expanded visual perspective.
Tele: Normalizes the size and distance difference between near and far
objects, and can make the depth of field appear shallower.
Calibration: Calibrates the focus.
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Lens Adjustment
 P-IRIS: Can be adjusted Manually or Automatically.
o
Manually

o
P-IRIS Level: 0-100.
Auto

P-IRIS Sensitivity: 0-100.

P-IRIS Level: F11-F1.4
Smart Shutter
This functionality is used for capturing precise images of fast-moving objects
by adjusting the shutter speed automatically to avoid captured images going
blurry or dragging using the conventional shutter settings.
 Enable: On / Off this functionality.
94
o
Hide/Show: show/hide the enabled smart shutter window.
o
Window: up to 3 windows can be set.
Smart AE
Smart AE (Smart Auto Exposure): The conventional cameras adjust the general
exposure and allow either underexposed shadows or overexposed highlights.
The Smart AE automatically adjusts the exposure based on a targeted area to
bring out the proper exposure for the overall image.
 Enable: On / Off this functionality.
o
Hide/Show: show/hide the enabled smart shutter window.
o
AE Region Window: Move the window to the area where you’d
like to set as a target area.
Smart AF
The Smart AF allows users to apply auto focus on a targeted area, showing the
clear image of the region that really matters.
 Enable: On / Off this functionality.
o
Hide/Show: show/hide the enabled smart shutter window.
o
AF Region Window: Move the window to the area where you’d
like to set as a target area.
95
Video Streams
The configuration for video streams, including resolution, frame rate and
image quality parameters can be found under Video & Audio > Video
Streams.
The page is split into settings for 2 streams. Common settings are:
96
 Video format - The compression format for the video stream.
o
H.264 - Provides the best compression, and clear picture, but
is processor intensive.
o
MPEG4 - Provides more compression that MJPEG, but loses
picture quality.
o
MJPEG - Provides minimal compression, with the best picture
quality. Each frame is stored as a discrete JPEG. This option is
only available in Stream 1.
 Video Resolution - Sets the resolution of the video output. The
following options are available: QSXGA (2560x1920, Stream 1 only),
QXGA (2048x1536, Stream 1 only), 1080P (1920 x 1080, Stream 1 only),
SXGA (1280 x 1024, Stream 1 only), 960P (1280x960, Stream 1 only),
720P (1280 x 720), D1 (720x480), VGA (640x480), QVGA (320x240,
Stream 2 only).
 Video Frames per Second- Sets the number of frames per second. 1,
3, 5, 10, 15, 20, 25, 30 FPS are possible values. You can also choose to
type in the values you want (the range is from 1~30).
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 Key Frame Interval - Sets the period between minimally compressed
recovery frames that don't require other video frames to decode. 1/4s,
1/2s, 1s, 2s, 3s, and 4s are possible values.
 Video Quality Settings - Sets the quality of the video image.
o
Constant Bit Rate - In this mode, the camera will maintain a
constant bit rate output, regardless of video quality. Bit rates
available are dependent on the video resolution chosen, and
range from 256 kbps to 6 Mbps. You can also choose to type in
the values you want (the range is from 32~10240).
o
Fixed quality - In this mode, the camera will attempt to
maintain a constant quality output, up to a maximum
bandwidth of 10 Mbps.
Settings can be further defined when no motions occur.
Enable this option to adjust the Video Frames, Constant Bit Rate for Video
Stream 1 and 2.
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Settings can be further defined when the network disconnection occur.
Enable this option to adjust the Video Frames, Constant Bit Rate for Video
Stream 1 and 2.
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Video Streams (for CAM3471V/-M/-MP, CAM3571M/-VP, CAM3371EV/EM, CAM3351R4/-R6, CAM3361LV, CAM3461LV, CAM3451R3/-R6)
The configuration for video streams, including field of view, resolution,
frame rate and image quality parameters can be found under Video & Audio
> Video Streams.
FoV can be defined as the width and height of a scene to be monitored.
Different Fields of View are available for selection, 3MP 1536P (Max. 30fps),
5MP 1920P (Max. 14fps, for CAM3571 only) and Full HD 1080P (Max. 60fps).
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The page is split into settings for 2 streams. Common settings are:
 Video format - The compression format for the video stream.
o
H.264 - Provides the best compression, and clear picture, but
is processor intensive.
o
MPEG4 - Provides more compression that MJPEG, but loses
picture quality.
o
MJPEG - Provides minimal compression, with the best picture
quality. Each frame is stored as a discrete JPEG. This option is
only available in Stream 1.
 Video Resolution – Sets the resolution of the video output. The
following options are available: 1536P (2048 x 1536, Stream 1 only),
1080P (1920 x 1080, Stream 1 only), SXGA (1280 x 1024, Stream 1
only), 720P (1280 x 720, Stream 1 only), VGA (640x480), QVGA
(320x240), QQVGA (160x120, Stream 2 and MPEG4 only).
 Video Frames per Second - Sets the number of frames per second. 1,
3, 5, 10, 15, 20, 25, 30 FPS are possible values. You can also choose to
type in the values you want (the range is from 1~30).
 Key Frame Interval - Sets the period between minimally compressed
recovery frames that don't require other video frames to decode. 1/4s,
1/2s, 1s, 2s, 3s, and 4s are possible values.
 Video Quality Settings - Sets the quality of the video image.
o
Constant Bit Rate - In this mode, the camera will maintain a
constant bit rate output, regardless of video quality. Bit rates
available are dependent on the video resolution chosen, and
range from 32 kbps to 10 Mbps. You can also choose to type in
the values you want (the range is from 32~10240).
o
Fixed quality - In this mode, the camera will attempt to
maintain a constant quality output, up to a maximum
bandwidth of 10 Mbps.
Click OK to save or Cancel to abort the changes before you leave the
page.
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ROI Settings
Use the Region of Interest (ROI) to execute different functions in one image.


Window Settings
o
Window Name – Specify a name for a different window.
o
Delta Quality – Can be selected from -10 to +10.
o
Encoding Frame interval – Can be selected from 1 to 1000.
Background Window Encoding Frame Interval – Can be selected from 1
to 1000.
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Privacy Mask Setting
Use New button to create privacy mask on the video, up to 3 masks can be
created. The window name and the mask color can be further defined.
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Audio Settings
The audio settings, under Video & Audio > Audio Settings, contain
parameters dealing with audio coming from the cameras built in mic, or an
external microphone.
The audio settings, under Video & Audio > Audio Settings, contain
parameters dealing with audio coming from the cameras built in mic, or an
external microphone.
 Mute - Selects whether or not to mute the incoming audio from the
camera.
 Audio In - Selects the source for the camera audio feed. Line In
specifies an external source connected to the camera's line-in port,
while Microphone is the camera's internal microphone.
Note: For models with built-in microphone, Microphone option can be
selected in Line Selection.
 Audio Codec – G.711 U-law, G.711 A-law, and ADPCM are methods for
digitally encoding audio signals. Only one bit rate, 32 Kbps, is
currently supported. Audio will be encoded at this bit rate.
Click OK to save or Cancel to abort the changes before you leave the page.
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PTZ
Note: CAM 3361 does not support PTZ functionalities.
RS-485 is a control standard that is used as a basis for controlling point-tiltzoom (PTZ) cameras or mounts.
The PTZ menu Settings > PTZ> RS-485
Settings allows configuration of the RS-485 controls.
The following parameters are configurable:
 Baud rate - The baud rate to be used with the RS-485 device. Options
are 2400, 4800, 9600, 19200, 11520 bd.
 Enable PTZ - This check box activates PTZ service, allowing PTZ
controls to be displayed.
o
PTZ decoder address - The address of the PTZ decoder, which
decodes commands and turns them into electrical signals to
drive the PTZ mechanism. This address is a discreet number
based on PTZ decoder's connection.
o
PTZ protocol - The protocol used by the PTZ. Two of the most
common protocols are supported: Pelco-D and Pelco-P.
Click OK to save or Cancel to abort the changes before you leave the page.
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Recording
The Recording menu, Settings> Recording, deals with recording settings and
managing recorded video files.
Recording Basic Settings
Recording basic settings, Recording > Recording Basic Settings are
parameters which deal with the recording location and scheduling.
The following parameters can be configured within this menu:
 Record to Memory Card when connection is lost
When enabled, video will automatically be recorded onto the microSD
card if the network connection is lost. When a network connection is
re-established, recording will switch back to the remote destination.
If this feature is turned off, there will be no recording at all when if
network connection is lost.
o
Enable Recording – Tick it if you want the video to be
recorded on to the micro SD card.
o
Connection Resume Send to FTP - Tick Enable Recording if
you want the video to be uploaded to FTP automatically after
the network connection is recovered.
Network Bandwidth Using – The speed limitation of the FTP.
o
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Passive download by NVR Server (private format)
 Manual Record Setting

o
Manual Record To - Defines the path for manual recording.
o
Screenshots and image recordings will be saved in this location.
Event/Schedule Record Setting - Allows users to set the destination
for event or scheduled recording.
o microSD Card
o Remote Storage
o ISCSI Storage - Before selecting the ISCSI Storage as your
recording destination, settings of Event Server under the Event
Notification should be done to enable the ISCSI Storage.
Go to
Event Notification > Event Server to set the ISCSI Storage Settings.
Settings > Event Notification > Event Server
Click OK to save or Cancel to abort the changes before you leave the page.
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Click OK to save or Cancel to abort the changes before you leave the page.
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Recorded File Management
This section, located at Recording > Recorded File Management allows users
to manage videos recorded on the microSD cards.
Locating Video Files
To locate video files from a specific time frame, enter a begin and end time
in the From: and To: fields below, and click Search.
Each video file will have an entry containing:
 Time - The time the video was recorded, also the filename of the
entry: YYYY_MM_DD_HH_MM_SS.avi
 Media Type - The encoding/compression method
 Trigger Type - What type of action triggered this recording eg. if it
was alarm recording or scheduled recording.
 Locked - The lock state of the alarm.
The video records located will be split into pages. The information on these
 << - Click to go to the first page of the recorded files list.
 < - Click to go to the previous page of the recorded files list.
 > - Click to go to the next page of the recorded files list.
 >> - Click to go to the last page of the recorded files list.
 Forward To: - This dropdown can be used to skip to a page number.
You may also narrow the entries displayed by clicking on the Media Type
column. This will give you the option of choosing All, H264, MPEG4, or MJPEG
types. The system will only show video files of the format selected.
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Managing Video Files
Once you have located the video files of interest you may select them by
checking the box in the leftmost column of the entry. You can also select all
displayed entries by checking the box in the header row.
There will be two buttons in each entry:
 Play - Plays the video file in local helper application.
 Download - Downloads video files. Select one or more video files and
click Download; Choose location to save the video file(s) onto your
local PC.
Other actions that you can perform:
 Lock/Unlock - Locks/Unlocks video files. Locked files cannot be
removed. Select one or multiple video files and click Lock/Unlock.
When a file is locked, the Locked status will display yes.
 Remove - Manually deletes stored video files. Select one or more
video files and click Remove to delete the file(s).
Click OK to save or Cancel to abort the changes before you leave the page.
Note: The video files shown in Recorded File Management are files stored in
the microSD card. You can also record live video by clicking the
record button in the Live View screen, which will be stored directly
into your local computer, and are not managed by this function.
Please refer to the section on Manual Record for more information on
this functionality.
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Video Analysis (for CAM3471HI only)
Video Analysis Functions List:
1. Object Counting
2. Object Loitering Detection
3. Object Direction Detection
4. Go In/Out Detection
5. Optical Diagnosis
Note: For the above functions, only one function among (1) Object
Counting/(3)Object Direction Detection/(4) Go In/Out Detection
could be chosen! For (2)/(5) could be used that combining with other
functions.
Video Analysis
The video analysis menu, Settings > Video Analysis, deals with object
counting, object loitering detection, object direction detection, go in/out
detection and optical diagnosis.
Basic Recording Settings
Video Analysis basic settings, Recording > Basic Recording Settings are
equipped with “Off” and “On” options for users to choose from.
Basic Settings
Once you enable the video analytics function, the BNC Out function will be
turn off automatically.
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Note: For the above functions, only one function among (1) Object
Counting/(2)Object Direction Detection/(3) Go In/Out Detection
could be chosen! For (4)/(5) could be used that combining with other
functions.
Object Counting
Note: If the polygon has been chosen, the frame would be shown as
red. On the contrary, the frame would be green.
 Enable Object Counting - Tick this option to enable the function.
 Window Name – Pre-set as the direction name of Direction type, or
input by yourself. (English/ numbers only)
 Vertex Number – Pre-set as 4. After inputting the numbers, the
polygon could be created. (choose “Modify” if you need to make any
revision.)
 Object Type – Currently, this function is only suitable for “People.”
 Direction Type – Choose the object counting direction. Single
direction in/ single direction out. Once the direction is modified, the
name will be reset to the pre-set value.
 Reset counting result every – Choose the time that you are going to
reset the counting result. Changing or Disabling this option will reset
all the counting area result.
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After all the settings are done, the counting result will be shown on the
upper left corner of the screen.
Note: (1) After allocating the vertex’s number/type/direction, click
“save” to store the vertex information. A reminder will be shown
once your operation has been succeeded.
Note: (2) As long as the “vertex number” info has been modified,
remember to click “save” for storing, then press “OK” to apply VI’s
new setting.
Object Loitering Detection
 Enable Object Loitering Detection - Tick this option to enable the
function.
 Define Region – Define the monitoring type by Zone/Full Scene. If
choosing Full Scene, the pre-setting polygon would be hidden and the
Vertex Number/ New/ Remove functions would be locked.
 Vertex Number – Pre-set as 4. After inputting the numbers, the
polygon could be created. (choose “Modify” if you need to make any
revision.)
 Duration (sec) – To set up the loitering triggering time.
Note: (1) After allocating the region type/vertex number/duration, click
“save” to store the vertex information. A reminder will be shown once
your operation has been succeeded.
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Note: (2) If initiating the Full Scene when there’s loitering triggering,
there would be full-screen sparkling reminder. If the type has been
chosen as “Zone”, only the selected polygon would appear the sparkling
reminder.
Note: (3) As long as the original set-up has been modified, remember to
click “save” for storing, then press “OK” to apply VI’s new setting.
Object Direction Detection
 Window Name – Pre-set the direction name of Direction type, or input
by yourself.(English/ numbers only).
 Direction Type – Two way/ Right to Left/ Left to Right
Note: (1) The operation of this function is similar to Object Counting.
However, one could only draw lines for object direction
detection. There will be arrows in the middle that shows the
detection direction. The frame will sparkle if triggered.
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Go In/Out Detection
 Window Name – Pre-set the direction name of Direction type, or input
by yourself.(English/ numbers only).
 Vertex Number – The setting range is from 3~8.(at least the vertex
should be set as 3.)
 Direction Type – Right Enter (In)/ Leave (Out)
Note: (1) The operation of this function is similar to Object Counting.
However, users can’t draw the lines. The frame would sparkle
temporarily if triggered.
Optical Diagnosis
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Note: No parameters could be set for this function. When the camera is
under
the
following
circumstances,
which
including:
Insufficient
Brightness/ Excessive Brightness/ Signal Loss/ High Noise Ratio/ Out of
Focus, this function will be triggered, as the following pic.
Event Notification
Event Notification settings, found under Settings > Event Notification, deal
with the event detection, scheduled recording, and notification abilities of
the camera.
Event Server
The event server, which can be configured under Event Notification > Event
Server, is the communications center of the camera. This section deals with
the configuration of E-mail and FTP notifications, HTTP and TCP triggers, NAS
settings and ISCSI Storage settings.
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Email Settings
Email settings are used to configure e-mail notifications.

Sender Email Address – The return e-mail address for notifications.
This should be your notification address.

Recipient email address – The e-mail address notification emails will
be sent to. Only one email address can be entered.

Server address - The IP or address of the e-mail server.
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
User Name - The user name of the notifications e-mail account.

Password - The password of the e-mail account.

SMTP Server Port - the SMTP port of the email server; Default 25.

Test - Click this button to send a test email. E-mails will only be sent
if all parameters are entered correctly.
FTP Settings
FTP settings are used to configure recording to a remote location via the file
transfer protocol.

Server Address - The address of the FTP server.

FTP Server Port - The port number of the FTP server; Default 21.

User Name - The user name of the FTP account.

Password - The password of the FTP account.

FTP Folder Name - The name of the folder on the FTP site which
video files will be stored in.
Http Servers

URL - The address.

Port – The port number for the web service. It is usually 80.

User Name - The username of the camera. The default user name is
admin.

Password - The password of the camera. The default password is
admin.
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TCP Servers

IP Address - The address of the TCP server.

Port – The port number of the TCP server.
NAS Settings
NAS settings are used to configure recording to network attached storage.

Server Address - The address of the NAS server.

User Name - The user name of the NAS account.

Password - The password of the NAS account.

Folder Name - The name of the CIFS account folder on the server.
ISCSI Storage Settings

Initiator Node Name – Your Internet Small Computer System
Interface’s name.

Server Address – Your server address.

Port
o
CHAP logon information
User Name – Your user name.
Target Secret – Created to manage the connections between
an iSCSI device and the servers that need to access it.

Perform mutual authentication - Two parties
authenticating each other suitably.
User Name – Your user name.
Target Secret – Defines the portals (IP addresses) that can
be used to connect to the iSCSI device, as well as the
security settings that the iSCSI device requires to
authenticate the servers that are requesting access to its
resources.
Click OK to save or Cancel to abort the changes before you leave the page.
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Event Alert Action
General Settings

Set Time Interval between Triggers (sec)
HTTP Trigger Settings
Set the CGI rule for HTTP triggers.

DI1– /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.

DI2 –/surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.

Network Resume –
/surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.
Network Resume Settings

NVR Server IP Address – The IP address of the NVR server.
The system will start to ping this IP for three times, and if the results
are different, the network connection will be defined as lost. The
video will be recorded automatically to the micro SD card, and when
the connection is recovered, it will be uploaded to the FTP.
Note: Please refer to Recording Basic Settings section for more details.
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Motion Detection
The motion detection functionality of the camera can be found under Event
Notification > Motion Detection.
Motion Detection Window Management
Motion detection is activated by checking the Enable Motion Detection box.
Click the Window Settings tab to enter the window configuration, and click
New to add a new detection window. A maximum of 3 motion detection
windows can be added. Each new window will be created with a default
name Window N, where N is the number of the window. After creating the
window, clicking it will select the window. You can drag and resize the
window using your mouse. You can also change the following parameters:
You can also change the following parameters:
 Window Name - Tthe name of the motion detection window.
 Trigger Interval - The time interval between motion triggers. Options
available are: 200 ms , 400 ms, 800 ms, and 1000 ms.
 Trigger Threshold - The percentage change in the window before a
motion alarm is triggered.
 Sensitivity - The sensitivity of the motion box.
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Click Save to save all settings. Settings of existing windows can also be
changed by selecting the window and changing the settings. To delete a
window, select a window in and click Remove.
Activity Status Display
The Activity Status Display tab displays the amount of motion detected in a
selected window. By raising the Sensitivity of the window the motion values
for a given motion, which are in shown in yellow, will be higher. When the
motion value reaches or crosses the Trigger Threshold, denoted by the red
line, a motion event will be triggered. Use Activity Status Display to check if
the setting of threshold is reasonable. For smaller motions below the set
number, the motions won’t trigger alarm. Motion alarm handling and
notifications can be configured under Event Settings.
Activate Motion Detection By: Auto/Schedule
Motion detection is activated by checking the Enable Motion Detection box.
Activate Motion Detection By: denotes when motion detection will be
triggered as an event.

Auto – As long as Enable Motion Detection is checked, an event is
triggered.

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Schedule – Selecting this option allows to manually schedule the
times motion detection will be active. Select the days of the week
that Motion Detection is active by checking the corresponding boxes,
and fill in a start time and end time for motion detection in the From:
and To: boxes.
Click OK to save or Cancel to abort the changes before you leave the page.
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Tampering Detection
Note: CAM 3361 does not support tampering detection.
Tampering detection is similar to motion detection in that it detects where
there is a sudden unexpected change in the whole camera view. Parameters
for this feature are found under Event Notification > Tampering Detection.
Tampering alarm handling and notifications can be configured under Event
Settings.
The tempering detection parameters include:

Tampering Detection - Turns tampering detection on or off.

Tampering Sensitivity - Sets the sensitivity of Tampering Detection.
Options are Very Low, Low, Normal, High, and Very High. Higher
sensitivities can detect more tampering attempts, but also increase
the chances that the camera will produce a false alarm.
Click OK to save or Cancel to abort the changes before you leave the page.
124
DI & DO
Digital Input (DI) and Digital Output (DO) stand are used for event triggering.
The camera has 1 DO and 2 DI ports. Settings for these ports can be found
under Event Notification > DI & DO. Conditions for DI and DO triggering, as
well as notifications for can be set under Event Settings.
Digital Input
The two inputs are listed as Input1 and Input2 and connect to external
circuits such as window break detectors. These inputs can be tested by
clicking the Test button in the input entry.
Each input has a Normal Status:

Normal Open – the DI requires a low voltage input, with the
following configuration.
DI
GND
It is triggered when it does not receive this input.

Normal Close – the DI requires a high voltage input (+12V), with the
following configuration.
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+12V
DI
It is triggered when it does not receive this input.

Off - DI inputs are closed at all times. The camera will not respond
to any signals on this DI.
Digital Output
The camera can also be configured to send signals through the digital output.
Each output has a Normal Status:

High – DO outputs a high voltage when triggered, and is connected
to the output circuit in the following manner:

Low - DO acts as a ground when triggered, and is connected to the
output circuit in the following manner:

Off - Closes DO output; no signals will be sent.
Click OK to save or Cancel to abort the changes before you leave the page.
126
Event Settings
Event settings deal with alarm handling and notification, as well as feature
scheduling. These settings can be found under the Event Notification >
Event Settings menu.
The event handler is rule based. There are lists for both two types of rules:
 Event List – Contains rules based on triggered events such as motion
detection or DI triggers.
 Schedule List – Contains time-based rules.
Each rule has an action list. When the conditions for rule are met, the actions
specified by the rule are carried out. Users may perform the following actions
in both Event and Schedule lists:
 Add – Clicking on the Add button adds a new rule to a list.
 Edit – A selected rule may be edited by clicking on the Edit button.
 Remove – A selected rule may be deleted by clicking on the Remove
button.
127
Adding/Editing an Event Rule
The Add and Edit screens contain the following triggering actions:
Note: If editing a rule that has not been triggered, the rule will not be
triggered after until after editing is complete. If the rule is triggered,
any changes will not be applied until the current trigger is resolved.
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General
The following general fields should be filled in:

Name - Specifies the name of the Event.

Minimum time interval between triggers - The time frame in which a
subsequent trigger of the same event will be ignored (maximum
23:59:59).
Enable Triggering By
The next step is to specify the frequency of trigger response. 3 options are
available:

Always - The default setting; Triggers event when conditions are met.

Recurrence Pattern - Enables triggering only if conditions are met
during a specified time period. To specify the period, select the days
of the week that the trigger is active by checking the corresponding
boxes, and fill in a start time and end time for motion detection in
the From: and To: boxes.

Never – The event is never triggered.
Triggered By
After the frequency is selected, triggering conditions can be set. Multiple
conditions can be set at once. Available options include:

Motion Detection - Trigger when motion is detected.
o
In Window – Specifies the detection window that will trigger
the event.
Please refer to the section on Motion Detection for details.

On Boot - Trigger when camera reboots.

Video Loss & Tampering Detection - Trigger when video signal is lost
or tampering is detected. Please refer to the section on Tampering
Detection for more detail.

Disk Full - Trigger when the SD disk installed in the camera is full.
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
DI - Trigger when a DI trigger occurs. For more information please
refer to the section on DI & DO.
When Triggered
The actions to take when trigger conditions are met are configured here.
The following options are available:

Streams – Select the streams from which the snapshot or recording
will be obtained.

Email – E-mails notifications to the email address specified in the
Event Server settings. If this option is chosen, fill in the following:
o
Subject - The subject line of the notification e-mail.
o
Additional Information - Contents of the notification e-mail.
o
Snapshot/Video Clip - Choose to send a snapshot or video
attachment from 5s before to 30s after the trigger.

FTP - uploads a snapshot or video clip to a FTP location specified in
the Event Server settings.
o
Snapshot/Video Clip - Choose to upload a snapshot or video
file from 5 seconds before to 30 seconds after the trigger. Files
are sent as attachments.

Record - Records video to the server specified in the Event Server
settings and the microSD card when triggered. The video clip stored
on both remote storage server and local storage is a video file 35
seconds in length (5 seconds before and 30 seconds after the trigger)

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Trigger DO –A Digital output signal is sent when triggered.
o
Trigger Duration - The length of time that the DO signal is
sent. Options are 1, 2, 5, 10, 20 or 30 seconds. For more
information please refer to the section on DI & DO.
Click OK to save or Cancel to abort the changes before you leave the page.
131
Adding/Editing a Scheduled Rule
The Add and Edit screens contain the following actions:
Note: If editing a rule that has not been triggered, the rule will not be
triggered after until after editing is complete. If the rule is triggered,
any changes will not be applied until the current trigger is resolved.
General
The following general fields should be filled in:

Name - Specifies the name of the Event.

Set Time Interval (When Activated) - The trigger time of the event
(00:00 to 23:59).
Enable Triggering By
The next step is to specify the frequency of trigger response. 3 options are
available:

Always - The default setting; Triggers event when conditions are met.

Recurrence Pattern - Enables triggering only if conditions are met
during a specified time period. To specify the period, select the days
of the week that the trigger is active by checking the corresponding
boxes, and fill in a start time and end time for motion detection in
the From: and To: boxes.

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Never – The event is never triggered.
When Triggered
The actions to take when trigger conditions are met are configured here.
The following options are available:

Streams – Selects the stream from which the snapshot or recording
will be obtained.

Email – E-mails notifications to the email address specified in the
Event Server settings. If this option is chosen, fill in the following:
o
Subject - The subject line of the notification e-mail.
o
Additional Information - Contents of the notification e-mail.
o
Snapshot/Video Clip - Choose to send a snapshot or video
attachment from 5s before to 30s after the trigger.

FTP - uploads a snapshot or video clip to a FTP location specified in
the Event Server settings.
o
Snapshot/Video Clip - Choose to upload a snapshot or video
file from 5 seconds before to 30 seconds after the trigger. Files
are sent as attachments.

Record - Records video to the server specified in the Event Server
settings and the microSD card when triggered. The video clip stored
on both remote storage server and local storage is a video file 35
seconds in length (5 seconds before and 30 seconds after the trigger)

Trigger DO –A Digital output signal is sent when triggered.
o
Trigger Duration - The length of time that the DO signal is
sent. Options are 1, 2, 5, 10, 20 or 30 seconds. For more
information please refer to the section on DI & DO.
Click OK to save or Cancel to abort the changes before you leave the page.
133
System
The system settings, which deal with hardware and firmware parameters,
logs, and configuration lists, can be found under Settings > System.
Storage Management
MicroSD class 2/4/6 cards can be accessed for offline video storage and
upgrade purposes. MicroSD installed in the camera can be managed under
System > Storage Management.
Storage Status
The status of the current storage device can be obtained under Storage
Status:

Storage Devices - -micro SD Card, ISCSI, NAS

Status – If a readable card is present, this will show ready, otherwise
no will be shown.

Total Size – The size of the card.

Free – The total space left on the card.

Used – The occupied space on the card.

Use(%) – The percentage of the card that has been used.

Format - User may need to type in the administrator password to
format the storage device.
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Storage Management

Available Recording Time - Calculates how much recording time is
available based on current settings.

Storage Recycle Settings - Turning the function On will clear the
storage device once it is full.

Max Duration for Automatic Disc Save __ Hours – If storage
recycling is activated, the card will save recordings continuously.
(99999 hours max.)

Max Duration for Automatic Disc Cleanup __ Hours, When The Disk
Is Full. – If storage recycling is activated, the card will be cleared
when this number of days has elapsed. (100 days max. Locked files
will not be cleared)
Click OK to save or Cancel to abort the changes before you leave the page.
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System Status
The camera status can be found under System > System Status.
This section displays useful system information including:

IP Address

MAC Address

Subnet Mask

Default Router address

microSD Card Capacity Status

Boot Loader Version

Firmware Version
Clicking on the Email button will send the system status information out to
the notification e-mail address specified in Event Server for troubleshooting
or reference purposes.
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System Log
The system log, System > System Log, provides a log for system messages
and events. The log lists important information such as login information,
changes to camera settings (both successful and unsuccessful), triggered
events, and error messages.
This information can be very useful in the event of a camera failure or
unauthorized entry.
Clicking Email will send the log out as an email the notification e-mail
address specified in Event Server; Clicking Download will begin the browser
download process to download the log to the local PC.
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Firmware Upgrade
Upgrading with a firmware file on a PC:
1. Power ON the device.
2. Connect to the camera through a web browser and go to System >
Firmware Upgrade.
3.
Choose “Specify the firmware to upgrade”. Click Browse…and locate
the file [cam number]fw.
Configuration Upgrade

Keep customized configuration to keep current configuration settings.

Keep Network Setting to keep current network configuration.

Upgrade all configurations to clear all settings back to factory defaults.
Click Upgrade to start the upgrade. Upon completion of firmware upgrade,
the camera will reboot (you will be logged off).
The LED will flash amber during the firmware upgrading. The camera will
start reboot after firmware upgrade completed. When the LED indicator turns
green, the firmware is upgraded successfully.
If the status LED shows steady amber for over 1 minute, the camera will
become unresponsive and the upgrade process may have failed. Please
contact with your dealer for technical support.
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If the status LED shows steady amber for over 1 minute, the camera will
become unresponsive and the upgrade process may have failed. Please
contact with your dealer for technical support.
Resetting to Factory Default Settings
To reset the device to the factory default settings:
1.
Make sure the device is in operation mode.
2.
Using a needle or similar object to press and hold the Reset button
until the camera restarts (about 2 seconds). The status LED will change
to amber during startup.
3.
When the Status Indicator changes to back to Green (which may take
up to 1 minute), the process is complete. The default IP address is
192.168.88.10 if not assigned by a DHCP server.
Note: Resetting to the factory default settings using the Reset button will
cause all parameters (including the IP address) to be reset. To reset
the unit without changing parameters, disconnect and reconnect the
power connector.
Camera resets can also be performed under System> Reset To Factory
Default.
There are 2 types of reset.

Reset All Configurations to Factory Defaults
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
Reset All Configurations to Factory Defaults Except Network
Configuration.
Click OK after choosing a reset option to perform a reset.
Alternately, you may press the “Reset” button on the bottom of the camera
to perform a complete reset of the camera (no configurations retained). To
reset the camera by pressing the “Reset” button on the bottom of the
camera, press and hold the “Reset” button for 3 seconds. During this time,
the LED indicator in front of the camera will blink in red.
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Export/Import & Reboot
In certain situations it may be necessary to restart your network camera
(network settings changed, DHCP added, etc). The settings under System >
Export/Import & Reboot allow you to restart the camera.
This menu also contains options to export configuration details (for backup or
replication purposes), as well as import configuration details. The following
options are available:
 Restart Camera - Resets the camera when Apply is clicked.
 Export
Configuration
-
Export
the
camera’s
settings
and
configurations by clicking Export, this will start a browser dialogue to
download the configuration.
 Export Log
 Import Configuration - Imports previously exported camera settings.
The field should contain the path for the camera configuration file.
Click Browse: to browse your PC for the configuration file. Click
Apply to import the settings.
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Chapter 5. Configuration
through the IP Utility
Camera configurations can be done through web interface and IP Utility.
**For IP Utility, please look into this chapter; for web interface, please refer
to Chapter 4.
Web Interface
IP Utility
Basic Settings
V
X
User Account
V
X
Date & Time
V
X
Network Configuration
V
Set IP Only
Port Settings
V
X
V
X
Wifi Setting
V
X
Basic Settings
V
X
Image Appearance Settings
V
X
Video Streams
V
X
Audio Settings
V
X
PTZ
RS-485 Settings/PTZ Settings
V
X
Recording
Recording Basic Settings
V
X
Recorded File Management
V
X
Event Server
V
X
Motion Detection
V
X
Tampering Detection
V
X
DI & DO
V
X
Event Settings
V
X
MicroSD Card Management
V
X
System Status
V
V
System Log
V
X
Firmware Upgrade
V
V
Resetting to Factory Default Settings
V
X
General
Network
UpnP
Video & Audio Settings
Event Notification
System
142
Export/Import
V
V
Reboot
V
V
Camera Search
X
V
Login
V
V
Properties
X
V
Delete from Tool
X
V
Clearing and Setting Status
X
V
Camera Group Actions
X
V
Focus Tool
X
V
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5.1. Overview
The IP Utility is a set of tools for network cameras. It includes tools to create,
modify, delete and manage groups within the camera; The IP Camera Utility
also provides tools to perform simple connectivity configuration, firmware
upgrades and reboot operations. The utility is intended to simplify the
configuration and management of multiple cameras.
5.2. Installing the IP Utility
Install the IP Utility with the following steps:
1. Start SearchToolInstall.exe to begin the utility installation dialog:
144
2. Click Next to continue with installation.
3. Fill in the Folder field to specify the installation path. Clicking
Browse… pulls up a file system browser. Clicking Disk Cost will
display free space and the space the utility will take up on disks.
4. Choose if you wish to install the application for the current user only
(Just me) or all users on this computer (Everyone).
5. Click Next to continue. The system will respond with a ready screen.
Click Next again. The system will respond by displaying installation
progress.
6. You may click Cancel at any time before finishing introduction, or
<Back if it is available to cancel or jump back a step. Click Close
when after installation is complete. The software is ready to use at
this
point.
145
5.3. IP Utility Basics
Starting the IP Utility
To start the IP Utility, double-click the IP Utility shortcut on your desktop or
go to Start > Program Files > IP Utility> IP Utility.
Note: On startup, the utility will automatically scan for IP Cameras on the
same subnet as the computer. In some cases this may result in longer wait
times.
IP Utility Main Screen
The IP Utility main screen is divided into 3 sections:
1. Camera Group Display – displays group details
2. Camera Detail Display – displays camera details
3. Function Buttons and Menus – this section contains alternative
access methods for functions that can be done within the Camera
Group and Camera Detail Displays. This manual does not discuss this
section separately.
146
Exiting the IP Utility
To exit the IP utility, click the X button on the top right corner of the screen
or choose File > Exit from the menu bar.
147
5.4. Camera Actions
This section displays camera information, including the IP, Name, Model, MAC
Address, Status and Network Mask.
Search
Search updates the details for the cameras listed, as well as locates any new
cameras connected on the same subnet. The search is performed every time
the IP utility starts. To perform search again:
1. Click the Auto Search button or click Camera > Search in the menus.
The search will begin, and a status bar will display the search
progress.
Note: The search may take up to 2 minutes, depending on your network
configuration.
148
Login
Before performing camera actions, most cameras require that proper login
credentials are supplied. To login to a camera:
1. Right click the camera you wish to set. Select Login from the popup, the
system responds with the Login window. Alternatively, click the camera
entry and choose Login from the Camera menu.
149
2. Fill in the user name and password.
3. Click OK to set the username and password.
Note: To perform further configuration, please make sure that the User set
here has administrator privileges. The default Username/Password for cameras
is admin/admin.
150
Properties
The properties of a camera can be viewed by following these steps:
1. Select a camera by checking the box in the first column of its listing.
2. Right click the camera and select Properties, or select Camera >
Properties from the menu bar.
151
The Camera Information popup will display with camera details.
152
Delete from Tool
1. Select one or more cameras by checking the box in the first column of
their listing.
2. Right click the camera(s) which you want to delete from the tool and
select Delete from Tool. The camera will be removed from the listings.
153
Select All
In a group context, right clicking a camera, and selecting Select All will
select all the cameras in the group.
154
Rebooting Camera
In certain cases it may be necessary to reboot the camera. To do this:
1. Select a camera by checking the box in the first column of its listing.
2. Click the Reboot button or select Camera > Configuration > Reboot
from the menu bar.
The camera will reboot. If further configuration is needed, perform
the Login function again after the reboot is completed.
155
Set IP
The IP Address of a camera can be set by following these steps:
1. Click the Set IP button.
2. You can choose to obtain an IP address from DHCP or assign a fixed IP.
3. Select one or more cameras by checking the box in the first column
of their listing. Click Select All.
4. A Login window will pop up. Fill in the user name and password. Click
OK.
156
Click OK to save or Cancel to abort the changes before you leave the page.
157
Link to Camera Web Interface
Link to Camera
1.
Select a camera by checking the box in the first column of its listing.
2.
Double click the selected camera or select Camera > Link to
Camera in the menu bar. The camera’s live view webpage will open
in a browser window.
158
Link to Camera User Manager
This function links to the user management page of the selected camera.
1. Select a camera by checking the box in the first column of its listing.
2. Right click the camera and select User Manager or click Camera > User
Manager in the menu bar. The camera’s user management webpage will
open in a browser window.
159
5.5. Camera Group Actions
The Camera Group frame contains a simple tree containing group listings.
There are two pre-defined subsections.

All Devices - contains all the cameras in the tool, as well as
predefined groups New Devices and Warnings/Errors

MyGroup – contains only user defined groups.
Add Group
1. Right click the MyGroup root, and choose Add Group or choose Add
Group from the Group menu.
160
The system responds with the Add Group popup.
2. In the New Group Name field, type in a group name.
3. Click OK to add the group. The group will appear under MyGroup
Note: Camera group names can contain upper and lower-case letters,
numerals and the _ symbol. Cameras can belong to more than one group.
161
Delete Group
1. Expand MyGroup and right-click the group you wish to delete.
2. Choose Delete Group to delete the group. Alternatively, click the group
and choose Delete Group from the Group menu.
3. The system will ask to confirm the deletion. Click Yes to delete the
group.
Note: Groups may be deleted, even if they contain cameras.
162
Rename Group
1. Expand MyGroup and right-click the group you wish to rename.
2. Choose Rename Group. Alternatively, click the group and choose
Rename Group from the Group menu.
The Rename Group popup appears.
163
3. Enter a new group name in the New Group Name field.
4. Click OK to save your changes.
Note: Camera group names can contain upper and lower-case letters,
numerals and the _ symbol.
164
Move to Group
This function moves the selected camera(s) from a group to another group.
1. From the Camera Group window select a group under MyGroup.
2. Select one or more cameras from the existing group by checking the box
in the first column of their listing.
3. Right click the camera and select Device Group > Move to Group, or
select Camera > Device Group > Move to Group from the menu bar.
165
4. In the Select Group pop-up box select the destination group.
5. Click OK to move the selected camera(s) to the group.
Note: Cameras can not be moved from groups under All Devices.
166
Copy to Group
This function copies the selected camera(s) from a group to another group.
1. From the Device Group window select a group.
2. Select one or more cameras from the existing group by checking the box
in the first column of their listing.
3. Right-click the camera(s) and select Device Group > Copy to Group, or
select Camera > Device Group > Copy to Group from the menu bar.
167
4. In the Select Group pop-up box select the destination group.
5. Click OK to copy the selected camera(s) to the group.
168
5.6. Configuration Settings
Configuration can be downloaded and updated by selecting Camera >
Configuration, or the process can be automated by downloading the
configuration from one camera using the Download Configuration function,
and then using the Update Configuration function to upload the changed
configuration file.
169
Download Configuration
This function downloads a configuration file.
1. Select a camera by checking the box in the first column of its listing.
2. Right-click the camera which you want to download from and select
Configuration
>
Download
Configuration,
or
select
Camera >
Configuration > Download Configuration from the menu bar. The
Download Configuration popup will display.
3. Click the Browse button to browse the computer and locate a
destination.
4. Click Download to download the configuration file to the destination.
170
Update Configuration
1. Select one or more cameras by checking the box in the first column of
their listing.
2. Right-click the camera(s) which you want to update to and select
Configuration
>
Update
Configuration,
or
select
Camera
>
Configuration > Update Configuration from the menu bar. The Update
Configuration popup will display.
3. Click the Browse button to browse the computer and locate a
configuration file.
4. Click Update to upload the configuration file to the camera(s).
171
5.7. Firmware Actions
Update Firmware
Once a new version of the camera firmware is obtained, the firmware can be
updated using the following steps:
Note: You must be logged into the camera to update the camera firmware.
172
1. Select one or more cameras by checking the box in the first column of
their listing.
2. Click the Update Firmware button; right-click the camera(s) which you
want to update to and select Maintenance > Update Firmware; or
select Camera > Maintenance > Update Firmware from the menu bar.
The Update Firmware popup will display.
3. Click the Browse button to browse the file system and locate a firmware
file.
4. Click Update to upload the firmware to the camera(s).
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5.8. Focus Tool
The Focus Tool is used as a reference for focus precision. Click the Focus
Tool button to open it.
Information of Best Focus Value, Current Focus Value and Focus Percent will
be shown at the bottom of the Focus Tool Window. You can click Refresh to
get a new data after focus adjustment is done.
Note: The higher the Focus Percent is, the more precise the focus will be.
174
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