Sharp XG-E3500U Installation guide

Sharp XG-E3500U Installation guide
Projector Driver Application Note
Sharp XG-E3500U
Revision C
This document describes the Smart Panel Projector Driver for the Sharp XG-E3500U projector. For more
information on configuring and using the Panel see the Smart Panel Configuration and Installation Guide.
Please read the SPECIAL NOTE at the end of this document for information on this revision of the Driver,
for a discussion of known Sharp firmware problems that may affect your installation.
I. PROJECTOR CONTROL
A. Volume and Power Control
Volume control on the Sharp is absolute.
B. Input Selection Mapping
The following table specifies the factory preset input mapping for this Driver. The Configuration Utility
can be used to customize these settings your installation.
Selection 1:
Selection 2:
Selection 3:
Selection 4:
VIDEO 1
VIDEO 2
RGB 1
RGB 2
RGB 1
RGB 2
VIDEO 2
Projector
VIDEO 1
Volume
ON
Ready
OFF
Warm-up
Input choices available for the Sharp with this
Driver are VIDEO 1, VIDEO 2, RGB 1 and RGB 2.
C. Hidden Function Mapping
The following table specifies the factory preset hidden function mapping for this Driver. The
Configuration Utility can be used to customize these settings your installation.
Selection 1:
Selection 2:
Selection 3:
Selection 4:
Off:
Volume Up:
Volume Down:
LENS SELECT
ENTER
ADJUST LEFT
ADJUST RIGHT
MENU
ADJUST UP
ADJUST DOWN
ENTER
ADJUST
LEFT
ADJUST
RIGHT
ADJUST
UP
Projector
LENS
SELECT
Volume
ON
Ready
OFF
MENU
Warm-up
ADJUST
DOWN
Hidden functions names are based on the Sharp
remote and controls on top of the projector. Adjust controls navigate through onscreen menus. Hidden
functions are accessed by pressing the indicated key while the holding the On key down. Note that Black
Screen is a toggle.
The hidden functions available for the Sharp with this Driver are as follows:
MENU
ADJUST LEFT
ADJUST RIGHT
ADJUST UP
ADJUST DOWN
ENTER
DR-SHP14 - 12/15/99
LENS SELECT
LENS FOCUS +
LENS FOCUS LENS ZOOM +
LENS ZOOM BLACK SCREEN
SP Controls reserves the right to modify specifications without notice at any time.
Smart Panel Projector Driver Application Note
Sharp XG-E3500U
D. Relays
500mA MAX. CURRENT
1
7B
7A
6B
6A
5B
5A
SELECTION
(EXT. SWITCHER CTRL)
3
2
4B
4
4A
3B
3A
2B
PWR
OFF
MOM.
2A
ON Maintained
ON Momentary
OFF Momentary
Momentary; not Binary
PWR
ON
MOM.
1B
Relay 1
Relay 2
Relay 3
Selection
RELAYS
PWR
ON
MAINT.
1A
The following table specifies the factory preset
settings for the low-current relays found on the rear
of the Smart Panel. The Configuration Utility can
be used to customize these settings your installation.
E. Other Presets
The following table specifies other default factory settings for this Driver that affect is control of the
Projector.
Power Status Feedback Method
Control Wiring Option
RS-232 Polling (see note 1)
Wired Remote (see note 2)
Control for the Sharp with this Driver is via both RS-232 and IR/Wired Remote. We recommend wiring for
the Wired Remote but the included IR emitter may also be used.
The following table specifies settings for the Panel’s configurable timers. For more information on the
inactivity shutdown feature and the lockout timer see the Smart Panel Configuration and Installation
Guide.
Lockout Timer
Inactivity Shutdown
65 seconds (see note 3)
Disabled
© 1999 SP Controls Inc. 601 Minnesota Suite 115 San Francisco, CA 94107
[email protected]
Smart Panel Projector Driver Application Note
Sharp XG-E3500U
II. CONTROL WIRING
This section specifies how RS-232 and Wired Remote
should be wired to the Sharp projector.
PROJECTOR CONTROL
55 44 33 22 1 1
Female DB9
A. RS-232 should be connected to the Sharp control port
labeled PC Control. Connection should be as follows:
GND
SENSE
IR/SER
+12V
GND
IR/SERIAL
CTS
RTS
TX
RX
RS232
1/8" Mini
Female
9 8 7 6
1.
Wire the Panel to a female DB9 as shown.
2.
Connect this female DB9 to the projector port labeled
PC Control.
3.
Optionally, an intermediate cable (female DB9 to male
DB9) may be used to facilitate service to the projector
or Panel.
B. The Wired Remote should be connected to the Sharp
port labeled Wired Remote. Connection should be as
follows:
RS-232 to
PC CONTROL
2. Attach to the projector port labeled Wired Remote using
a male 1/8” mini to male 1/8” mini (not included).
1/8" Male Mini to 1/8" Male Mini
(not included)
Optional Intermediate Female DB9 to Male DB9
(not included)
1. Wire the Panel to a female 1/8" Mini as shown; wire
IR/SER to tip and GND to ring. Direct wiring to male
1/8” is not recommended as it makes removal of the
Panel for service more difficult.
3. Alternately, replace the male to male cable with the
included the IR Emitter and attach it to one of the IR
windows on the projector. The emitter glows red when
IR is emitted so wiring can be verified.
Wired Remote to
WIRED REMOTE
© 1999 SP Controls Inc. 601 Minnesota Suite 115 San Francisco, CA 94107
[email protected]
Smart Panel Projector Driver Application Note
Sharp XG-E3500U
III. TROUBLESHOOTING
Additional tips can be found in the Smart Panel Configuration and Installation Guide.
The Panel controls the projector, but cannot turn it on or off; or, the Panel turns the projector on and off,
but does not control it.
The Sharp is controlled using both Wired Remote/IR and RS-232. Power (and most hidden functions)
are controlled via Wired Remote/IR, while input selection and volume are controlled via RS-232. If
only a subset of functionality appears to be working, verify that both types of control wiring are
correctly wired.
The Panel does not do anything at all.
When power is applied to the Panel it should run through a brief power on self-test, during which all of
the Panel lights will turn on and off in sequence. If you do not see this self test, make sure power is
connected correctly and that polarity is correct.
The Panel keeps turning itself off even though the projector is on.
The Panel turns itself off when power polling indicates that the projector is off. Check to make sure the
RS-232 connection is correctly wired (it is extremely unlikely other control would work, and power
polling not).
When I try to turn the projector on, the warming indicator (red LED) blink.
The projector is in the default configured lockout state, and the Panel is waiting for its internal lockout
timer to expire. This feature protects the projector’s bulb. Be sure to let your client know about this
behavior.
IV. TECHNICAL NOTES
1.
By default, projector power is verified by polling every few seconds via the RS-232 port. Power polling
can be suspended by depressing and holding the On key; polling will be restored when the key is
released. Should the Sharp power off, the Panel will usually detect this condition and power off within
twenty seconds. Should the Sharp power on, the Panel will usually detecting this condition and power
on within ten seconds.
2.
The Sharp is controlled via both IR/Wired Remote and RS-232. We recommend Wired Remote
control as it is generally more robust. However, use of the Wired Remote will prevent use of the
Sharp’s remote control (a discussion of the relative advantages of IR vs. Wired Remote can be found
in the Smart Panel Configuration and Installation Guide).
3.
The lockout timer specifies the amount of time allowed between sending POWER OFF and POWER
ON to the projector (the delay allows the projector bulb to cool before re-powering). This delay can be
configured using the Configuration Utility; however, adjusting the lockout timer delay is strongly
discouraged as rapid re-powering causes undue wear on the projector’s bulb. Also, the Sharp will
not allow power to be restored before a minimum delay has expired. Therefore, disabling the
lockout delay will cause potentially confusing Panel behavior.
© 1999 SP Controls Inc. 601 Minnesota Suite 115 San Francisco, CA 94107
[email protected]
Smart Panel Projector Driver Application Note
Sharp XG-E3500U
V. SPECIAL NOTE: SHARP FIRMWARE PROBLEMS
Nature of the Problems
a. Several installations of the Sharp XG-E3500U using the original releases of this Driver have reported
sporadic loss of control problems associated with RS-232 power control of the projector. This problem
occurs extremely infrequently and has not been correlated with any specific conditions of use.
The problem is characterized by the inability of the Smart Panel to power on the Sharp when the Sharp is
in its ready state.
It is currently believed that under unknown conditions the Sharp ceases to respond to the RS-232 Power
commands. Investigation in the field on a malfunctioning unit showed normal RS-232 traffic. However, the
Sharp ignored a power command. The cases under which the Sharp ceases responding are not known.
b. Several installations of the Sharp XG-E3500U have reported a “blooming” psychedelic display of colors,
resulting from the failure of one of the Sharp’s video boards to properly initialize.
The problem is characterized by a color-wash cycling, and scrambled or absent video display.
We have demonstrated that this problem may consistently be provoked by flooding the Sharp’s serial port
with data. We currently believe that the Sharp is incapable of correctly handling correctly formatted RS232 communications during limited but consistent conditions, even in normal operation.
Our Position
At present these problems are known to be Sharp XG-E3500U firmware problems. Onsite analysis of
this problem has revealed no Smart Panel malfunction whatsoever. We are currently working with Sharp
help them patch the XG-E3500U firmware.
Advisory
We recommend that all Sharp XG-E3500U installations should upgrade or install the Revision C
Driver.
This revision adjusts timing to be as conservative as possible; as a result, we believe problems should be
minimized or absent entirely. However, users and installers may notice slightly increased delays
introduced between switching and other control events.
Projectors updated to Revision C at a test location have so far experienced no problems with this revised
Driver. Please notify SP Controls technical support at once if any installation exhibits control problems of
the type described above with the Revision C driver.
What to do in an Emergency
In all cases, the field remedy for control failures has been to power cycle the Sharp. No reconfiguration
or power cycling of the Smart Panel has been necessary at any site where the problem has
occured.
VI. REVISION HISTORY
1. Revision A (June, 1998) Initial release.
2. Revision B (February, 1999) Changed to use IR/Wired Remote for Power On/Off.
3. Revision C (December, 1999) Adjusted timing to address Sharp firmware problems.
© 1999 SP Controls Inc. 601 Minnesota Suite 115 San Francisco, CA 94107
[email protected]
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