CAB | A6 | Operator`s manual | CAB A6 Operator`s manual

CAB A6 Operator`s manual
Thermal-direct Printer / Transfer Printer
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/
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Operator's Manual
Edition 10/04
Gesellschaft für
Computer- und AutomationsBausteine mbH & Co KG
cab-Produkttechnik GmbH & Co KG
Postfach 19 04
D-76007 Karlsruhe
Wilhelm-Schickard-Str. 14
D-76131 Karlsruhe
Telefon +49 (0) 721 / 66 26-0
Telefax +49 (0) 721 / 66 26-249
http://www.cabgmbh.com
e-mail : info@cabgmbh.com
copyright by cab / 9008298 / O45 / 1
Angaben zu Lieferumfang, Aussehen, Leistung, Maßen und Gewicht entsprechen unseren Kenntnissen zum Zeitpunkt der
Drucklegung. Änderungen sind vorbehalten.
All specifications about delivery, design, performance and weight are given to the best of our current knowledge and are subject
to change without prior notice.
2
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Thermal-direct Printer /
Transfer Printer
Printer
Transfer
A3-2 / A3 / A4 / A6
Operator's Manual
All rights reserved, including those of the translations.
No part of this manual nor any translation may be reproduced or transmitted in any form
or by any means, for any purpose other than the purchaser's personal use, without the
express written permission of cab Produkttechnik GmbH & Co KG Karlsruhe.
Edition 10/04
Printed in Germany
cab Produkttechnik GmbH & Co KG
3
Table of Contents
A3-2 / A3 / A4 / A6
Table of Contents
Trademarks .................................................................................................................................... 6
A General Guide to the Documentation ........................................................................................ 7
1. Product Description ................................................................................................................ 8
General Information .................................................................................................................. 8
Printer Types ............................................................................................................................. 9
Particular Features A3/200P, A3/300P .................................................................................... 10
Characteristics of the Thermal Printhead ................................................................................ 10
Compliances ............................................................................................................................ 11
Instructions for the Lithium Battery ........................................................................................... 11
Technical Specifications .......................................................................................................... 12
Options ................................................................................................................................... 16
External Media Unwinder/Rewinder .................................................................................. 16
Cutter Unit ........................................................................................................................ 16
Memory Card ................................................................................................................... 16
External Keyboard ............................................................................................................ 17
Interface Extensions ......................................................................................................... 17
Applicator ......................................................................................................................... 17
RFID Read-Write Unit ...................................................................................................... 17
Print Media .............................................................................................................................. 18
Print Media for Direct Thermal Printing ............................................................................. 19
Print Media for Thermal Transfer Printing ......................................................................... 19
Label / Tag Media Specifications ...................................................................................... 20
Transfer Ribbon ................................................................................................................ 21
Software .................................................................................................................................. 22
2. General Safety Instructions .................................................................................................. 23
3. Unpacking .............................................................................................................................. 23
Delivery Contents .................................................................................................................... 23
Removing the Securing Devices ............................................................................................. 24
4. Printer Component Location ................................................................................................ 25
4
5. Connecting the Printer .........................................................................................................
Connection to Power Supply ...................................................................................................
Connection to a Computer ......................................................................................................
Switch on the Printer ...............................................................................................................
31
31
32
33
6. Control Panel .........................................................................................................................
Use of the Control Panel .........................................................................................................
Structure of the Control Panel .................................................................................................
Functions of the Control Panel during Printing ........................................................................
Functions of the Control Panel in the Offline Menu ..................................................................
34
34
35
36
39
7. Media Loading .......................................................................................................................
General Information ................................................................................................................
Preparation for Tear-Off Mode / Rewind Mode ........................................................................
Loading Labels ........................................................................................................................
Loading Labels from Roll ........................................................................................................
Adjustment of the Printhead Support .......................................................................................
Loading Fanfold Labels ...........................................................................................................
Loading Transfer Ribbon .........................................................................................................
Adjustment of the Transfer Ribbon ..........................................................................................
42
42
43
44
44
49
50
52
54
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Table of Contents
8. Printer Configuration ............................................................................................................
Overview .................................................................................................................................
Local Settings .........................................................................................................................
Machine Parameters ...............................................................................................................
Print Parameters .....................................................................................................................
Interfaces ................................................................................................................................
Security ...................................................................................................................................
56
56
58
60
64
68
70
9. Test Options ..........................................................................................................................
Overview .................................................................................................................................
Short Status ............................................................................................................................
Status Print ..............................................................................................................................
Font List ..................................................................................................................................
Device List ..............................................................................................................................
Printhead Profile .....................................................................................................................
ASCII Dump (Monitor) Mode ...................................................................................................
Test Grid .................................................................................................................................
Label Profile ............................................................................................................................
72
72
74
76
78
80
82
84
86
88
10. Memory Cards .......................................................................................................................
Installation and Removing the Memory Card ...........................................................................
Preparing the Memory Card ....................................................................................................
Writing to the Memory Card ....................................................................................................
Memory Card Options in the Offline Menu ...............................................................................
Overview ..........................................................................................................................
Label from Card ...............................................................................................................
Print Directory ..................................................................................................................
Copy Memory Card ..........................................................................................................
Format Card .....................................................................................................................
ASCII Dump (Card) ..........................................................................................................
90
91
92
92
93
93
94
95
96
98
99
11. External Keyboard ............................................................................................................... 100
Connecting the External Keyboard ......................................................................................... 100
Key Assignment ..................................................................................................................... 101
Special Key Functions ............................................................................................................ 101
Special Characters Available with an External Keyboard ........................................................ 102
Appendices
Appendix A - Operation in Peel-off Mode .................................................................................. A-1
Components for the Peel-off Mode ......................................................................................... A-1
Preliminary Tests .................................................................................................................... A-2
Present Sensor, Peel-off Adapter, Tamp Applicator ................................................................ A-2
Appendix B - Pin Assignment of the Interface Connectors ..................................................... B-1
Pin Assignment of the RS-232 Interface ................................................................................. B-1
Interface Cable for RS-232 .................................................................................................... B-2
Pin Assignment of the Parallel Interface Connector ................................................................ B-3
Parallel Interface Cable .......................................................................................................... B-3
cab Produkttechnik GmbH & Co KG
5
Table of Contents / Trademarks
A3-2 / A3 / A4 / A6
Appendix C - Error Messages / Problem Solution .................................................................... C-1
Error Messages ...................................................................................................................... C-1
Recoverable Errors ......................................................................................................... C-1
Non-Recoverable Errors .................................................................................................. C-2
Errors during System Test ............................................................................................... C-2
List of Error Messages ..................................................................................................... C-3
Problem Solution .................................................................................................................... C-7
Appendix D - Maintenance / Cleaning ....................................................................................... D-1
General Cleaning ................................................................................................................... D-1
Cleaning the Print Roller ........................................................................................................ D-1
Cleaning the Printhead ........................................................................................................... D-2
Cleaning the Label Edge Sensor A3-2/A3/A4 ......................................................................... D-3
Appendix E - Replacing Assembly Units ................................................................................... E-1
Replacing the Prinhead A3-2/A3/A4 ....................................................................................... E-1
Replacing the Prinhead A6 ..................................................................................................... E-4
Replacing the Print Roller and the Rewind Assist Roller ......................................................... E-6
Appendix F - Firmware Updates ................................................................................................ F-1
General Information ............................................................................................................... F-1
Firmware Update Using the Parallel Interface ........................................................................ F-1
Firmware Update from Memory Card ..................................................................................... F-2
Error Messages During the Firmware Update ........................................................................ F-3
Index
EU - Conformity Declaration
Trademarks
Centronics ® is a registered trademark owned by Centronics Data Computer
Corporation.
Macintosh-Computer is a product of Apple Computer, Inc.
Microsoft ® is a registered trademark owned by Microsoft Corporation.
Bitstream ® is a registered trademark owned by Bitstream Inc.
TrueType ™ is a registered trademark owned by Apple Computer Inc.
cablabel ® is a registered trademark owned by cab Produkttechnik GmbH &
Co KG.
6
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
A General Guide to the Documentation
A General Guide to the Documentation
This manual contains the description and usage instructions for the A3-2, A3,
A4 and A6 printers.
For detailed technical information on programming of the A3-2, A3, A4 and A6,
a separate Programming Guide is available on request. For specific
information on maintenance and repair of the printers, separate Service/
Maintenance Manuals are available.
The first few chapters cover general information which is necessary for
unpacking and setup of the printer, including ribbon and media loading.
Chapter 5 covers the connection and usage of optional equipment that may be
attached to the printer.
In the appendices, additional information such as cabling specifications, error
messages and problem resolution, and maintenance/cleaning instructions are
included.
Please take special note of the specifications for suggested print media and
the references to cleaning the printer, to prevent damage, poor quality printing
and avoidable failures of your printer.
Every effort has been made in the creation of this manual to provide as much
information as possible in a form that is both understandable and useful.
We welcome your comments and suggestions regarding additions or
corrections to improve future editions of this manual.
NOTICE !
The figures in this manual normally show the Transfer Printer A4 !
If there are important differences between the printer types you will find a
notice !
cab Produkttechnik GmbH & Co KG
7
1. Product Description
A3-2 / A3 / A4 / A6
1. Product Description
General Information
A3-2, A3, A4 and A6 are innovative printers which may be used in either direct
thermal or thermal transfer mode. They offer a high resolution with virtually an
unlimited variety of printout designs.
The center mounting plate is made of die-cast aluminum which makes it very
robust and resistant to bending.
By using 32 bit-processors from Motorola and the internal memory of 8 MB
(A3-2, A3) or 16 MB (A4, A6), very long large labels (up to a length of 39 in /
1000 mm) can be printed quickly.
As standard equipment, the printers have a bi-directional parallel and a serial
RS-232-interface. An optional RS-422/485-interface, USB-interface or
ethernet-interface can be installed. The printers auto-sense which interface is
actually used. Furthermore the printers have a keyboard interface to connect a
standard keyboard as well as a bar code scanner. By using a memory card it
is possible to print and to enter variable data without any connection to a
computer.
The ranging power supply (100-240VAC) allows the printers to be used around
the world without re-configuration.
The operation and usage of the printers is simple and comfortable. All printer
settings can be carried out with the Navigator Pad. To ease the operation the
active key is marked in the several operating modes.
The graphic LCD display keeps the operator constantly informed about the
current status of the printer.
The modular design of the printers guarantees efficient service.
A special feature of the A3-2 and A3 printers is the possibility to change
between the 203 dpi-printhead and the 300 dpi-printhead easily, with a
minimum amount of time and effort.
For the printers a wide range of optional accessories like external un- and
rewinders, label/tag cutters, different peel-off modules and a tamp applicator is
available.
8
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
1. Product Description
Printer Types
A3-2, A3, A4 and A6 printers are available in different equipment variations: for
tearing-off, internal rewinding or peeling-off the labels. Moreover A3-2, A3 and
A4 printer types with different printhead resolutions are offered.
This results in the following product range :
Basic Devices :
Printer types for tearing-off the labels :
Printhead
203 dpi
300 dpi
Transfer Printer
A3-2/200
A3-2/300
Thermal -direct Printer
A3-2/200
A3-2/300
A3 :
203 dpi
300 dpi
A3/200
A3/300
A3/200
A3/300
A4 :
300 dpi
600 dpi
A4/300
A4/600
A6 :
300 dpi
A6/300
A3-2 :
A6/300
R-Versions :
Printer types for internal rewinding of the labels with internal rewinder :
Printhead
203 dpi
300 dpi
Transfer Printer
A3-2/200R
A3-2/300R
Thermal -direct Printer
A3-2/200R
A3-2/300R
A3 :
203 dpi
300 dpi
A3/200R
A3/300R
A3/200R
A3/300R
A4 :
300 dpi
600 dpi
A4/300R
A4/600R
A3-2 :
-
P-Versions :
Printer types for peeling-off the labels with internal rewinder and dispense
plate :
Printhead
203 dpi
300 dpi
Transfer Printer
A3-2/200P
A3-2/300P
Thermal -direct Printer
A3-2/200P
A3-2/300P
A3 :
203 dpi
300 dpi
A3/200P
A3/300P
A3/200P
A3/300P
A4 :
300 dpi
600 dpi
A4/300P
A4/600P
A6 :
300 dpi
A6/300P
A3-2 :
cab Produkttechnik GmbH & Co KG
A6/300P
9
1. Product Description
A3-2 / A3 / A4 / A6
Particular Features A3/200P, A3/300P
The P-versions of the printers are specificly developed for operation in the
peel-off mode and they are equipped with dispense edge as standard. In the
peel-off mode the labels are removed from the silicon liner immediately after
printing, and then available in a dispense position ready for further processing.
A peel-off module, for example an optional present sensor, which is attached to
the printer by the peripheral connector, indicates the presence of a label, and
pauses the printing process until the label is removed. After taking the label
from the dispense position the next label will be printed. To guarantee a
maximum of reliability in the peel-off mode the printers are additionally
equipped with a pair of rollers to cause the dispense tension.
NOTICE !
In the delivery state, A3 is configured in such a way, that the print speed
in the peel-off mode is limited to maximum 100mm/s. When using
smaller labels or supply rolls with a small outside diameter it is possible
to increase the print speed for the peel-off mode.
We recommend to carry out preliminary tests with speed limitation
switched off (see printer configuration) !
For the other P-version printers there is no limitation of the print speed in the
peel-off mode.
Characteristics of the Thermal Printhead
CAUTION !
The thermal printhead is the most sensitive part of your printer. Please
pay special attention to the following guidelines:
1) The glass cover on the printhead must not be touched with the hand. Also,
do not use sharp objects (knives, screwdrivers, etc) to clean the printhead.
2) Ensure that the printhead is properly adjusted at all times.
3) Make sure that there are no high spots or debris on your media to lodge on
or damage the printhead. The label surface must be smooth. Lower grade
direct thermal paper is very rough and will act like sandpaper on the head,
reducing the head's lifetime. Do not use low grade stock.
4) Clean the head at each change of ribbon, or with each new roll of direct
thermal media, with a special cleaning pen, or a cotton swab with isopropyl
alcohol.
5) Print with the lowest possible head temperature to increase the life of the
printhead.
6) When changing the printhead, first turn the power off and disconnect the
power cord. Then, place a clean paper towel or tissue under the head to
provide a clean surface for it to rest on. When removing the head, hold it
on the sides only.
Failure to observe the instructions above can lead to a reduced printhead life.
10
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
1. Product Description
Compliances
The device complies with the following safety regulations :
CE :
The printer complies with the following safety requirements
- EC Low Voltage Directive (73/23/EEC)
- EC Machinery Directive (98/37/EEC)
- EC Electromagnetic Compatibility Directive
(89/336/EEC)
FCC : The device complies with the requirements of the FCC
regulations part 15 for class A computers. Under
disadvantageous circumstances, the operation of these
devices may cause interference with radio or TV reception,
which has to be eliminated by the operator.
WARNING !
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
Instructions for the Lithium Battery
The PCB of the printer is equipped with a Lithium battery.
Take necessary precautions against a possible short circuit if the battery is not
fully discharged. Properly remove the battery should the printer be scrapped.
cab Produkttechnik GmbH & Co KG
11
1. Product Description
A3-2 / A3 / A4 / A6
Technical Specifications
Printhead
Printhead Type :
Direct thermal or thermal transfer
Printhead Model :
A3-2, A3, A6 :
A4 :
Printhead Resolution :
A3-2/200 :
A3-2/300 :
203 dpi = 8 Punkte / mm
300 dpi = 11,8 Punkte / mm
A3/200 :
A3/300 :
203 dpi = 8 Punkte / mm
300 dpi = 11,8 Punkte / mm
A4/300 :
A4/600 :
300 dpi = 11,8 Punkte / mm
600 dpi = 23,6 Punkte / mm
A6/300 :
300 dpi = 11,8 Punkte / mm
A3-2/200 :
A3-2/300 :
448
640
A3/200 :
A3/300 :
832
1280
A4/300 :
A4/600 :
1248
2496
A6/300 :
1920
A3-2/200 :
A3-2/300 :
2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)
2,3,4,5,6 ips (50,75,100,125,150 mm/s)
A3/200 :
A3/300 :
2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)
2,3,4,5,6 ips (50,75,100,125,150 mm/s)
A4/300 :
A4/600 :
2,3,4,5,6,7,8,9,10 ips (50,75,100,125,150,175,200,225,300 mm/s)
2,3,4 ips (50,75,100 mm/s)
A6/300 :
2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)
Number of dots/line :
Print Speed :
for peel-off mode :
Print Width :
12
Thick film transfer printhead
Thin film transfer printhead
On A3 the print speed is limited to maximum 4 ips (100mm/s) as standard
A3-2/200 :
A3-2/300 :
up to 2.2 in (56 mm)
up to 2.1 in (54.2 mm)
A3/200 :
A3/300 :
up to 4.1 in (104 mm)
up to 4.25 in (108.4 mm)
A4/300 :
A4/600 :
up to 4.15 in (105.6 mm)
up to 4.15 in (105.6 mm)
A6/300 :
up to 6.4 in (162.6 mm)
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Media
Material :
Media Type :
Media Winding :
Supply roll Diameter :
Core Diameter :
Material thickness :
Weight :
Material Width :
Media Width :
for peel-off mode :
Media Height :
for peel-off mode :
Internal Rewinder :
Core Diameter :
Rewind Diameter :
Label side :
Transfer Ribbon
Inkside :
Outer Diameter :
Core Diameter :
Length :
Width :
1. Product Description
Standard Labels and Cardboard / Tags
Direct Thermal, Thermal Transfer and various Synthetics including: thermal
transfer plaincoated papers, vinyl, Mylar, metalized paper, non-woven
fabric, fine woven fabric, thermal visible light scannable paper, infrared
scannable paper, thermal ticket/tag stock, thermally sensitive plastic stock.
die cut labels, continuous paper
face-in or face-out on the roll
up to 8.2 in (210 mm)
1.5 to 3 in (38.1-76 mm)
0.003-0.01 in (0,07-0,25 mm)
60-250 g/sqm
A3-2 :
2.5 in (65 mm)
A3, A4 :
4.7 in (120 mm)
A6 :
7.1 in (180 mm)
A3-2 :
.5 to 2.3 in (12-60 mm)
A3, A4 :
.5 to 4.6 in (12-116 mm)
A6 :
2 to 6.9 in (50-176 mm)
A3-2 :
1 to 2.3 in (25-60 mm)
A3, A4 :
1 to 4.6 in (25-116 mm)
A6 :
2 to 6.9 in (50-176 mm)
A3-2, A3, A4/300 :
.2 to 39 in (5-1000 mm)
A4/600 :
.2 to 9.8 in (5-250 mm)
A6 :
.24 to 39 in (6-1000 mm)
A3-2, A3, A4 :
.5 to 7.9 in (12-200 mm)
A6 :
1 to 7.9 in (25-200 mm)
to rewind media or the liner in peel-off mode
1.5 (38.1mm)
up to 5.7 in (145 mm)
out
in or out
up to 3.1 in (80 mm)
1 in (25 mm)
up to 1650 in (500 m)
A3-2 :
up to 2.2 in (56mm)
A3, A4 :
up to 4.5 in (114 mm)
A6 :
up to 6.5 in (165 mm)
Media Edge Sensor
Distance to paper edge : A3-2 :
.16-.32 in (4-8 mm)
A3, A4, A6 : .16-2.3 in (4-57,5 mm)
Material recognition :
Gap sensor ("see-through"),
Bottom-reflective sensor for black marks
cab Produkttechnik GmbH & Co KG
13
1. Product Description
Electronics
Processor :
Internal Memory (RAM) :
Slot for memory card :
Real time clock :
Control panel :
Interfaces
Standard :
serial :
parallel :
USB (Master) :
peripheral connection :
Optional :
serial :
USB (Slave) :
Ethernet :
Twinax/Coax Converter :
Contents of the Print Image
Text Fields :
Graphic Elements :
Bitmap Graphics :
Barcode Fields :
Fonts
Available Fonts :
Character Sets :
Font Size :
Bitmap fonts :
A3 -2, A3 :
32 Bit Motorola Coldfire / 64 MHz
A4, A6 :
32 Bit Motorola Coldfire / 144 MHz
A3-2, A3 :
8 MB
A4, A6 :
16 MB
CompactFlash Type 1 up to 512 MB
Printout of time and date
Navigator Pad with the active key illuminated indicating operating mode
Lighted graphic LCD display
LCD can be set to display in different languages
RS-232
8 Bit; 1,200-230,400 Baud
Centronics bi-directional (IEEE 1284 Nibble mode)
for keyboard / scanner / external control panel
for cutter / present sensor / peel-off adapter, pause adapter /
RS-422/485 8 Bit; 1,200-230,400 Baud
for PC connection
10/100 Base T
for IBM connection
max. 250
max. 200
max. 128 (100 several graphics in memory)
max.100
5 Bitmap fonts incl. OCR-A and OCR-B
3 scaleable fonts (TrueType™) internal
Additional TrueType™ fonts may be downloaded
Windows : 1250 bis 1257
DOS 437, 737, 775, 850, 852, 857, 862, 864, 866, 869
EBCDIC 500, ISO 8859-1 bis -10, ISO 8859-13 bis -16, Macintosh
Roman, DEC MSC, KOI8-R, Win OEM 720, UTF-8
Font style :
Width and height .04 to .1 in (1 - 3 mm)
Width and height are selectable up to 10.
Width and height .035 to 5 in (.9 - 128 mm)
Width and height are individually changeable.
reverse, bold, italic, underlined, outlined, grey, vertical
Font rotation :
Bitmap fonts :
Scaleable fonts :
0°, 90°, 180°, 270°
360° in 1° increments
Scaleable fonts :
14
A3-2 / A3 / A4 / A6
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Graphics
Graphic elements :
Graphic file types :
Barcodes
Lineare Codes :
2-D Codes :
Control / Test
1. Product Description
line, box, circle, ellipse, fill-in segment, arrow
.PCX, .IMG, .BMP, .TIF, .GIF and .MAC Graphic files
Code 39, Code 93, Code 128 A,B,C, Codabar, EAN 8, EAN 13, EAN
128, EAN/UCC 128, EAN/UPC Anhang 2, EAN/UPC Anhang 5, FIM,
HIBC, Interleaved 2/5, Ident-/Leitcode der Deutschen Post AG, Jan 8,
Jan 13, MSI, Plessey, Postnet, RSS 14, UPC A, UPC E
Aztec, Codablock, Data Matrix, PDF417, Micro PDF, UPS Maxicode,
QR-Code
Bar code height, module width and ratio are variabe, with/without
check digit, human readable character, start/stop character
Control :
Ribbon available
Paper / fanfold available
Printhead closed
Test options :
System test when powering on including a printhead test
short status, status print, font list, device list,
printhead profile, label profile, test grid, ASCII dump mode
Status messages :
Counter of the printed length, counter of the operating hours
Software
Windows driver :
95, 98, ME, 2000, XP, NT from Version 4.0
cablabel :
As Lite free version in the delivery contents
With Advanced, Professional und Expert versionen für complex
labels
Others
Dimensions :
A3-2 : H: 10.8 in (274mm) W: 7.5 in (190mm) D: 17.6 in (446mm)
A3, A4 : H: 10.8 in (274mm) W: 9.5 in (242mm) D: 17.6 in (446mm)
A6 :
H: 10.8 in (274mm) W: 11.9 in (302mm) D: 17.6 in (446mm)
Weight :
A3-2 : 19 lb. (8.5 kg)
A3, A4 : 20 lb. (9 kg)
A6 :
29 lb. (13 kg)
Operating Voltage :
100-240 V A.C. / 50-60 Hz
Maximum Power Input :
A3-2, A3 :
A4, A6 :
Environment :
Operation :
Transport :
Storage :
250 W
500 W
at 50° to 95° F (10 to 35°C) at a humidity of 30 to 85%
at -13° to 158° F (-25 to +70°C) at a max. humidity of 95%
non-condensing
at 41° to 104° F (5 to 40 °C) at a humidity of 5 to 85%
cab Produkttechnik GmbH & Co KG
15
1. Product Description
A3-2 / A3 / A4 / A6
Options
External Media Unwinder/Rewinder
For operating large print jobs, external unwinders and rewinders are available
to handle big label rolls :
A3-2
A3
A4
A6
Ext. Rewinder ER1 (up to diam. 8.3in/210mm)
x
x
x
-
Ext. Rewinder ER2 (up to diam. 8.3in/210mm)
-
-
-
x
Ext. Rewinder ER4 (up to diam. 11.8in/300mm)
x
x
x
-
Ext. Rewinder ER6 (up to diam. 11.8in/300mm)
-
-
-
x
Ext. Unwinder EU4 (up to diam. 11.8in/300mm)
x
x
x
-
Ext. Unwinder EU6 (up to diam. 11.8in/300mm)
-
-
-
x
Cutter Unit
With the cutter unit installed, labels or continuous media may be cut when
desired. Cutter options include a choice of: after each label, after a specific
quantity of labels, or at the end of a print job. For cutter operation, the printer
firmware will extend the label for cutting based on specified displacements,
then automatically backfeed the label, so that after making a cut, the label roll
will be repositioned and ready for printing the next label.
The cutter is powered directly by the printers peripheral connector.
A3-2
A3
A4
A6
Cutter CU2
x
-
-
-
Cutter CU4
-
x
x
-
Cutter CU6
-
-
-
x
Memory Card
The printer includes an option for using memory cards in order to permanently
store graphics, fonts or whole label formats. The data can be downloaded via
any of the printers data interfaces. CompactFlash Type 1 cards with a
maximum capacity of 512 MB are accepted. Using a memory card, the printer
can be operated without being connected to a computer which represents a
great advantage regarding the flexibility.
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cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
1. Product Description
External Keyboard
The keyboard connector allows you to connect your printer to an USB
keyboard. This will allow you to input variable data to a format stored on a
memory card.
Interface Extensions
The printer is equipped with a slot to connect an additional interface.
It is possible to install a RS-422/485 interface, an USB interface or an
ethernet interface allowing the printer to be connected to several different
types of interfaces and networks.
Applicator
The applicator A 1000 represents, in combination with the P-versions of A3-2,
A3 and A4, the inexpensive solution both for the semi-automatic labeling and
for the integration into automated production lines.
RFID Read-Write Unit
The A3 and A4 could be supplied with a factory installed RFID Read-Write Unit
13.56 MHz with Ethernet for the marking of smart labels.
cab Produkttechnik GmbH & Co KG
17
1. Product Description
A3-2 / A3 / A4 / A6
Print Media
The A3-2, A3, A4 and A6 printers can be run in a direct thermal or thermal
transfer mode.
For direct thermal mode, the label material must be specifically designed for
this use. The printout is created directly on the paper, as the paper reacts with
the heat of the printhead and results in the darkening of the material.
Driving the printer in thermal transfer mode requires standard paper labels and
the addition of thermal transfer ribbons. The printout is created by heating the
ribbon with the printhead, resulting in a transfer of color from the ribbon onto
the labels.
The printers allow for regulating the required heat setting through the software,
which offers a wide range of printing possibilities.
A3-2, A3, A4 and A6 are able to print on labels and continuous media, with a
maximum supply roll diameter of 8.2" (210 mm). The minimum core diameter
is 1.5" (38.1mm).
Top of form (label edge) detection is accomplished with a moveable photocell,
which is driven by the internal processor of the printer. The photocell does an
automatic measurement of the used material. No additional adjustments are
required.
The following pages contain more detailed information and specifications which
apply depending on the print method to be used.
For information of specific materials you may wish to use, check with your local
distributor. Not every material is suitable for quality direct thermal or thermal
transfer printing. The surface of the material is very often the main factor, but
not the only factor determining suitability. There are many materials available
for labeling and your local distributor can offer suggestions to meet your
particular needs.
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cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
1. Product Description
Print Media for Direct Thermal Printing
The material to be printed must comply with certain important specifications to
ensure a quality print image and to avoid damage or extra wear to the
printhead.
Using the label stock which we have tested and recommended ensures the
best treatment of the printhead. In the event that your label stock will be
supplied by another manufacturer, the following points should be noted with
regard to the use of thermal paper:
1. The surface coating/quality must sufficiently cover the thermo-reactive
coating to ensure that the printhead does not become damaged. If the
surface coating is too thin, the printhead can become pitted due to
microscopically small "explosions" resulting when the chemical reaction of
the thermal coating takes place. The result is that the printhead can rapidly
become damaged.
2. The surface of the label should be very smooth to avoid a "sandpaper" type
effect on the printhead.
3. Choose label stock which can be printed with the lowest possible thermal
value. The greater the thermal value required, the greater wear on the
printhead. Additionally, when the thermal value is high, the time required
for the printhead to heat up and cool down can have an adverse effect on
the quality of print, especially when a fast print speed is desired.
Print Media for Thermal Transfer Printing
The thermal transfer process makes possible the use of many different
materials for printing, such as normal paper, cardboard, polyester film, etc.
NOTICE !
The print results depend to a great degree on a suitable combination of
label material and transfer ribbon. The label surface dictates which
transfer ribbon will provide the best print results, and which ribbon
cannot. An unsuitable match of label material to ribbon type can be
responsible for an extremely poor print quality.
Your Dealer can give you expert advice as to which combination of materials
will best meet your requirements. Your Dealer can also assist you by testing
the different materials you may be considering for your labeling needs.
cab Produkttechnik GmbH & Co KG
19
1. Product Description
A3-2 / A3 / A4 / A6
Label / Tag Media Specifications
Label and tag media to be used by the printer must conform to the following
specifications:
G
H
K
E
I
D
A
L
C
B
M
F
Fig. 1 Media Specifications
Item
A
A3-2
Label width
Peel-off mode
.5 - 2.3 (12-60)
1 - 2.3 (26-60)
A3
A4
A6
.5 - 4.6 (12-116) .5 - 4.6 (12-116) 2 - 6.9 (50-176)
1 - 4.6 (25-116) 1 - 4.6 (25-116) 2 - 6.9 (50-176)
B
Backing width
1 - 4.5 (25-65)
1 - 4.7 (25-120)
C
Label length
*A4/600
Peel-off mode
.2 - 39 (5-1000)
.2 - 39 (5-1000)
1 - 4.7 (25-120)
D
Gap between labels
E
Label thickness
.003 - .01 (0.07-0.25)
2 - 7.1 (50-180)
.2 - 39 (5-1000) .24 - 39 (6-1000)
*.2 - 9.8 (5-250)
.5 - 7.9 (12-200) .5 - 7.9 (12-200) .5 - 7.9 (12-200) 1 - 7.9 (25-200)
.08 - 39 (2-1000)
F
Thickness of backing material
.003 - .01 (0.07-0.25)
G
Distance of the first printing position
from the edge of the backing paper
.08 (2)
H
Distance of the label sensor
from the edge of the backing paper
I
Width of the perforation mark
>.2 (>5)
K
Height of the perforation mark
.08 - .4 (2-10)
L
Width of the reflective mark (black)
>.2 (>5)
M
Height of the reflective mark (black)
.08 - .4 (2-10)
.16 -.32 (4-8)
.1 (2.5)
.16 - 2.3 (4-57.5)
Table 1 Media values are displayed in inches (values in brackets are mm)
20
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
1. Product Description
Transfer Ribbon
The choice of transfer ribbon plays an important role in the quality of print
image that can be produced, and it also directly affects the longevity of the
printhead.
CAUTION !
Poor quality transfer ribbon can lead to premature deterioration of the
printhead !
The ribbon material must be as anti-static as possible. This is because the
extremely thin surface coating on the printhead can be damaged by a build up
of electrostatic charges. The temperature tolerance of the material must be
extremely high in order to avoid the transfer ribbon melting directly onto the
printhead. The temperature increase which results from the printing cycle must
be dissipated over the label and the transfer ribbon. Poor quality transfer
ribbon often has only a limited ability to dissipate the heat. This can contribute
to overheating of the printhead, despite electronic protection against
overheating
Poor quality transfer ribbon also tends to partially shed its ink coating, causing
the printhead and sensors to accumulate dirt. In addition, with some transfer
ribbons, the back coating can flake or smudge, leaving traces on the
printhead. All of these effects contribute to lowering the print quality to below
desired standards.
Numerous tests have been conducted with a very large number of different
transfer ribbons and we recommend only ribbons supplied by reputable
manufacturers. A variety of different transfer ribbons can sometimes be used
for a particular type of label stock. The quality of print is determined by the
correct combination of these materials.
NOTICE !
When choosing material, make sure the transfer ribbon is slightly wider
than the width of the label backing.
The presence of transfer ribbon is sensed by the rotational movement control
of the transfer ribbon unwinder, rather than with photocell sensors. As a result,
ribbons that have a thinner coating or those with a colored coating can be used
without problems.
The possiblity of printing labels up to the absolute end of the ribbon is restricted
by the length of the uncoated "trailer", which attaches the end of the ribbon to
the core.
NOTICE !
Make certain before purchasing transfer ribbon that the "trailer" (see
above) is not more than 2.3in (60mm) long.
cab Produkttechnik GmbH & Co KG
21
1. Product Description
A3-2 / A3 / A4 / A6
Software
There are several methods to create formats and to send them to the printer.
Below, a short explanation of the most common methods is given.
Direct Programming
The printer is equipped with an internal command set. The command set is
designed to program all functions of the printer. To create a label format, use
any ASCII editor to combine the necessary commands. Save the commands
to a file, then copy the file to the printer using the connected interface and
HyperTerminal or the DOS COPY command.
Direct programming requires a minimum knowledge of programming logic.
The printer commands are designed logically and structured clearly. However
it is necessary to carry out several test prints when creating a label using the
command set since no image of the label is displayed on the monitor.
The complete description of the command set and sample programs is
available in the "Programming Guide cab Printers".
Windows Printer Driver
Windows Printer drivers are available for the different Windows versions. You
can get these drivers from your distributor or from the web. Visit the appropriate
website listed on page 2 to download the drivers.
The printer can be operated from any Windows Application that supports
Windows Printer drivers using the Windows Printer driver. The graphical user
interface allows for easier creation of label formats. However, the functionality
depends on the choosen application and how each product supports Windows
Printer drivers. There could be restrictions depending on the application you
are using. A help file is included with the drivers to explain the usage and
limitations when using certain Windows applications.
Label Software
There are several Windows Applications that are designed to create labels.
These programs are more suited to the requirements of label printing than
standard Windows Applications. In some cases these programs use the
Windows Printer Driver.
Some applications, for example cablabel, have integrated internal drivers to
operate the printers of the A series. These applications offer the best solution
for creating and printing labels.
22
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
2. General Safety Instructions / 3. Unpacking
2. General Safety Instructions
CAUTION !
-
-
The printer is built exclusively to print die-cut labels, continuous media, and
similar materials as listed in Technical Specifications in Chapter 1.
Connect the printer to an outlet with the correct voltage!
The printer is configured for voltages of 100 to 240 V.
Connect only to a power outlet with a grounded contact.
The printer must only be connected to devices which have extra low voltage.
Power must be OFF before plugging in any accessory, connecting to a
computer and before performing any maintenance on the printer. Also turn
the power off on all appliances before disconnecting from the printer.
Do not expose the printer to any moisture, or use in damp or wet areas.
The printer will operate with the cover open if necessary. This is not
recommended, as it might allow debris to collect on the printhead surface. If
the printer must be operated with the cover open, extra care must be taken
to avoid allowing hair, jewelry, clothing, etc. near the moving parts.
During the print process the printhead will become hot. Use extra caution
when touching the printhead. Do not touch the printing surface of the
printhead with you hand!
Any adjustments or repairs which are not described in this manual, should
only be carried out by an authorized service technician.
WARNING !
To avoid possible electric shock, do not open the backside cover!
3. Unpacking
Delivery Contents
Please inspect the printers packaging and contents immediately after receipt for
possible damage during shipment.
NOTICE !
Be sure to preserve the original packaging for possible later shipment!
The shipping container will contain the following standard components:
-
Thermal Transfer Printer
Cardboard Core for the transfer ribbon rewinder
Tear-off Plate (Basic devices only)
Rewind Guide Plate (R-Versions only)
Dispense Plate (P-Versions only)
Power Cord
Documentation
cab Produkttechnik GmbH & Co KG
23
3. Unpacking
A3-2 / A3 / A4 / A6
Removing the Securing Devices
1
2
Fig. 3 Removing the securing devices
1. Place the printer on a solid flat surface.
2. Open the cover.
3. Remove the securing devices (1, 2).
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cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
4. Printer Component Location
4. Printer Component Location
11
10
9
1
8
2
3
4
5
6
7
Fig. 4a General view
1
2
3
4
5
6
7
8
9
10
11
-
Warning label ''End of Ribbon''
Control panel
Present sensor (Option for P-Version)
Print mechanism
Internal rewinder (P- and R-Versions only)
Ribbon take up hub
Ribbon supply hub
Media hub
Media Retainer
Warning label ''End of Paper''
Cover
cab Produkttechnik GmbH & Co KG
25
A3-2 / A3 / A4 / A6
4. Printer Component Location
1
2
8
9
3
4
10
5
11
6
12
7
13
Fig. 4b Print mechanism Basic Devices with printhead open
1
2
3
4
5
6
7
8
9
10
11
12
13
26
-
Printhead locking screw
Ribbon shield
Label edge sensor
Media feed roller
Tear-off plate
Printhead support
Screw to adjust the printhead support
Printhead lever
Screw to adjust the ribbon shield
Thermal printhead
Media guide
Swing (A3-2 and A3: Guide axle)
Allen Key
cab Produkttechnik GmbH & Co KG
4. Printer Component Location
A3-2 / A3 / A4 / A6
1
2
8
9
3
4
10
5
11
6
12
7
13
Fig. 4c Print mechanism R-Versions with printhead open
1
2
3
4
5
6
7
8
9
10
11
12
13
-
Printhead locking screw
Ribbon shield
Label edge sensor
Media feed roller
Rewind guide plate
Printhead support
Screw to adjust the printhead support
Printhead lever
Screw to adjust the ribbon shield
Thermal printhead
Media guide
Swing (A3-2 and A3: Guide axle)
Allen Key
cab Produkttechnik GmbH & Co KG
27
4. Printer Component Location
A3-2 / A3 / A4 / A6
1
2
16
3
15
4
14
5
6
13
7
12
8
11
9
10
Fig. 4d Print mechanism P-Versions with printhead open
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
28
-
Printhead locking screw
Ribbon shield
Label edge sensor
Media feed roller
Dispense plate
Rewind assist roller
Locking system
Printhead support
Screw for adjusting locking system
Screw for adjusting printhead support
Allen key
Swing (A3-2 and A3: Guide axle)
Media guide
Thermal printhead
Screw to adjust the ribbon shield
Printhead lever
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
4. Printer Component Location
3
4
1
5
2
Fig. 4e Control panel
1
2
3
4
5
-
Display
Navigator pad with keys
Memory card LED
Memory card slot
Memory card ejection lever
cab Produkttechnik GmbH & Co KG
29
4. Printer Component Location
A3-2 / A3 / A4 / A6
1
2
3
4
5
6
Fig. 4f Back view
1
2
3
4
5
6
30
- Slot for the additional interface card
(RS-422/485, ethernet or USB-slave)
- Bi-directional parallel interface
- USB master interface for keyboard or scanner
- RS-232-interface
- Power switch
- Power supply connector
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
5. Connecting the Printer
5. Connecting the Printer
CAUTION !
Make sure the printer is located where the unit or the operator cannot
come in contact with water. Otherwise it could cause damage to the
printer.
Connection to Power Supply
The printer is equipped with a wide range power unit (100-240V~), so it is
possible to use the printer both with a voltage of 230V~/50 Hz and with a
voltage of 115V~/60 Hz without making changes to the printer.
CAUTION !
Make sure the power switch (1) is in position "O" (OFF) before
connecting the printer to a power supply !
1
2
Fig. 5a Power supply
Insert the power cable supplied in the accessories carton into the power supply
connector (2) and contact the cable to a grounded outlet.
cab Produkttechnik GmbH & Co KG
31
5. Connecting the Printer
A3-2 / A3 / A4 / A6
Connection to a Computer
As standard, the printer is equipped with a bi-directional parallel interface (3)
and a serial RS-232-interface with a 9 pin connector (4).
3
4
1
2
Fig. 5b Computer connection
For connection to the parallel interface use a suitable parallel interface cable
(1).
Cables for the serial connection (2) are described in appendix B. You can also
find descriptions of the pin assignments for the interface connectors
NOTICE !
For serial connection, make sure the serial interface RS-232 of the printer
is correctly configured to the settings of your computer (see printer
configuration section).
Connect the computer and the printer with a suitable cable and secure the
cable connections with screws provided on the connectors.
CAUTION !
Make sure that all connected computers and their connecting cables are
correctly grounded.
Information for the optional interfaces (RS-422/485, ethernet, USB) can be
found in the documentation for the respective interface.
32
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
5. Connecting the Printer
Switch on the Printer
1
Fig. 5c Switch on the printer
After making all connections, power on the printer using the power switch (1).
The printer will perform a short system test, then display "ONLINE" on the front
panel LCD.
If a hardware failure occurs during the system test, the symbol
and a
description of the failure will be displayed on the LCD. In this case the printer
should be powered off and on again. If the failure re-occurs, call for service.
cab Produkttechnik GmbH & Co KG
33
6. Control Panel
A3-2 / A3 / A4 / A6
6. Control Panel
Use of the Control Panel
The control panel allows the operator the ability to control the operation of the
printer in various ways.
Uses of the control panel :
-
to control the current print job, e.g. to pause and continue or to cancel print
jobs on demand.
to set print parameters, for example the heat level, the print speed, the baud
rate of the serial interface, the language or the time.
to execute self test functions of the printer.
to operate the printer using a memory card without having a computer
connected.
to carry out an update of the printer's firmware.
Several functions and settings can also be configured by sending printer
commands from software or through direct programming.
The settings configured by the control panel are basic settings.
Parameters can be set on/off for all print jobs, for example "Transfer print on/
off" or the setting can be set by software for single print jobs.
Parameters such as "Printhead position", which determines the position of the
print image, can be set for all print jobs. Any setting that has both a front panel
setting and software command, the values are totaled together for printing.
In the case of On/Off settings, the software commands will override the front
panel setting.
The section "Printer Configuration" will indicate whether it is possible to change
the settings of the front panel via software.
NOTICE !
Whenever possible, use the software command during print jobs to
control the printer's settings.
34
cab Produkttechnik GmbH & Co KG
6. Control Panel
A3-2 / A3 / A4 / A6
Structure of the Control Panel
Online
1
2
Fig. 6a Control Panel
The control panel consists of a graphic display (1) and the Navigator Pad (2)
with four integrated keys.
The control panel display constantly provides the operator with realtime
information concerning the current printer mode and label processing.
The function and operation of the keys depends on the current mode.
The available functions are marked by illuminating the valid symbols and text in
the keys.
cab Produkttechnik GmbH & Co KG
35
6. Control Panel
A3-2 / A3 / A4 / A6
Functions of the Control Panel during Printing
Fig. 6b Navigator Pad during Printing
During printing the keys on the Navigator Pad are illuminated to indicate what
functions control the print jobs. The exact key functions in the different system
modes are described below.
The text is not illuminated when the keys have no function in the current mode.
System Mode ONLINE
The printer is switched ON and ready to receive data.
The display shows the time and the word "Online".
During the transfer of data a rotating symbol
appears on the display.
When saving data on the PC card the symbol
appears on the display.
Key
36
Description
Function
on
Switches to OFFLINE mode.
on
Performs a label feed.
(on)
Repeats the print of the last label, after the previous
print job has been completed.
(Only when setup parameter "Pause reprint" is on.)
(on)
Clears internal memory of the previous print job.
"Pause reprint" is no longer available.
cab Produkttechnik GmbH & Co KG
6. Control Panel
A3-2 / A3 / A4 / A6
System Mode PRINT
The printer is currently processing an active print job.
In this mode, the transfer of data is possible. New print jobs will be carried out
immediately following the completion of the previous job. The display shows
the message "Printing label" and the current number of printed labels.
Key
Description
Function
on
Interrupts the current print job
on
Short press
Long press
- cancels the current print job
- cancels the current print job
and deletes all jobs contained in the
internal memory
System Mode PAUSE
The printing process is temporarily interrupted by the operator.
The display shows "Pause" and the symbol
Key
Description
appears.
Function
on
Continues the print job
on
Short press
Long press
- cancels the current print job
- cancels the current print job
and deletes all jobs contained in the
internal memory
System Mode POWERSAVE
If the printer does not receive a print job or the front panel has not been
accessed for a period of time, the printer will switch into a powersave mode.
During powersave mode, certain functions such as the background lighting of
the display are powered off. The display shows
. The illumination of
the keys is switched off.
To leave this mode press any key or send a print job.
cab Produkttechnik GmbH & Co KG
37
6. Control Panel
A3-2 / A3 / A4 / A6
System Mode FAULT-CORRECTABLE
The printer has encountered a fault during printing which is easily corrected by
the operator (e.g. "Out of paper"). Once the fault has been corrected, the
printing process may be continued.
appears on the display. Additionally, the type of fault and the
The symbol
total of the remaining labels is also displayed.
Key
Description
flashes
on
Function
Continues current print job after fault correction
Short press
Long press
- cancels the current print job
- cancels the current print job
and deletes all jobs contained in the
internal memory
System Mode FAULT-IRRECOVERABLE
During printing, a fault has occured which cannot be cleared by the operator
without canceling the current print job.
The symbol
Key
appears on the display and the type of the fault is displayed.
Description
flashes
38
Function
Short press
Long press
- cancels the current print job
- cancels the current print job
and deletes all jobs contained in the
internal memory
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
6. Control Panel
Functions of the Control Panel in the Offline Menu
The Offline Menu contains options to set machine and print parameters, to
enter test and service functions as well to operate with the memory card.
To enter this mode press the
key while in the ONLINE mode. If a
memory card is installed the display shows "Memory card". Otherwise "Test"
will be displayed.
Online
[Memory card]
Label from card
Print directory
Copy memory card *
Format card *
ASCII dump (Card)
Test
Short status
Status print
Font list
Device list
Printhead profile
ASCII Dump Mode
Test grid
Label profile
Setup *
Local settings
Machine parameter
Print parameter
Interfaces
Security
Service
Firmware upd. *
Menus and options marked with * can be protected by a PIN from unauthorized
access.
Functions marked with [...] are only accessible, if an optional device has been
installed.
Table 6 Structure of the Offline Menu
cab Produkttechnik GmbH & Co KG
39
6. Control Panel
A3-2 / A3 / A4 / A6
Fig. 6c Navigator Pad in the Offline Menu
After switching from the "Online" mode into the Offline Menu the function of the
keys are changed. Now the keys of the Navigator Pad have the function of
cursor keys.
Key
Function
- Move up in the menu
- Increase numeric values
- Move down in the menu
- Decrease numeric values
40
-
Switch to a secondary menu
Move the cursor to the right during numeric settings
Finish a setting with confirmation of the selected settings
Start of a selected test or service function
-
Return from a secondary menu
Move the cursor to the left during numeric settings
Finish a setting with rejecting the selected settings
At the start of the menu, return to the system mode
"Online"
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
6. Control Panel
Fig. 6d Display during selection of a function
During selection of the test and service functions the display shows the
selected menu. A graphic symbol accompanies the text.
In the "Setup" menu, the display shows the selected parameter and the current
setting of the parameter.
appears in the upper line, the symbol indicates that it is
If the symbol
possible to switch between several parameters by pressing the
key.
key and the
Fig. 6e Display during selection of a parameter
To change the current setting press the
key. Then the symbol
is shown in
the bottom line of the display indicating that it is possible to change the setting
of the parameter by pressing the
key and the
key.
Fig. 6f Display during change of a parameter
cab Produkttechnik GmbH & Co KG
41
7. Media Loading
A3-2 / A3 / A4 / A6
7. Media Loading
General Information
1. Pay attention to the specifications of the material indicated in chapter 1 .
2. When using the printer for the first time or using label media with a different
width, make sure to adjust the printhead support as well as the position of
the label edge sensor.
3. There are warning labels on the media hub and on the ribbon supply hub
which will be visible if the material is getting low. When these warning
labels are visible, prepare to replace the material soon.
1
2
-
Warning label "End of Ribbon"
Warning label "End of Paper"
4. If you do not use the printer for an extended period of time, lift the printhead
to avoid possible flattening of the print roller.
5. If you want to move or ship the printer to another location, remove the
media and the ribbon from the printer.
1
2
Fig. 7a Warning labels
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cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
7. Media Loading
Preparation for Tear-Off Mode / Rewind Mode
The R-version printers are delivered with the rewind guide plate (1) mounted
for operation in rewind mode. With the optional tear-off plate the printer also
may be operated in tear-off mode. For this purpose the rewind guide plate (1)
must be replaced by the tear-off plate (3).
The P-version printers are prepared for the dispense mode. After mounting the
optional tear-off or rewind guide plate the printers also may be operated in tearoff or rewind mode.
2
2
1
3
Fig. 7b Exchange Rewind Guide Plate / Tear-Off Plate
The exchange of the different plates can be made in a similar way as the
exchange rewind guide plate / tear-off plate :
1. Open the cover.
2. Loosen the two screws (2).
3. Slide the rewind guide plate (1) to the right as far as possible to remove the
plate from the printer.
4. Place the slotted holes on the tear-off plate (3) over the screws (2) on the
front of the printer and slide the plate to the left until it stops.
5. Tighten the two screws (2).
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7. Media Loading
A3-2 / A3 / A4 / A6
Loading Labels
Loading Labels from Roll
12
1
11
2
10
9
3
8
4
5
6
7
Fig. 7c Label Loading in Tear-off Mode
1. Open the cover (1).
2. Loosen the knurled screw (10), swing the media retainer (11) upwards and
slide it out as far as possible.
If you are using material with the same width as the previous material, just
swing the media retainer (11) upwards.
3. Place the media roll (8) onto the media hub (9) and unwind a strip of
media (4) from the roll. When operating in the rewind or peel-off mode
make sure that the strip is long enough to reach the internal rewinder by
guiding the strip through the whole print mechanism and underneath of it.
Make sure that the labels between the media hub and the print
mechanism are facing up. Slide the roll onto the media hub (9) until its
stops.
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7. Media Loading
4. Swing the media retainer (11) downwards until it touches the media hub
(9). Push the media retainer against the supply role until it rests against
the label media. Tighten the knurled screw (10).
5. Raise the printhead assembly (2) by rotating the lever (7) clockwise until it
stops.
6. Slide the media guide ring (6) outward, allowing enough clearance for the
label stock's width when loaded.
7. Slide the media strip underneath the swing (5 /A3-2 and A3: axle) and
through the adjustable photocell assembly (3) until it comes out of the
front of the printer. If you are using labels that are wound-in, please make
sure that you slide the media strip over the internal rewind hub (13).
In figure 7d the feed path for labels wound-out is represented by a solid
line, and the feed path for wound-in labels is represented by a broken line.
13
Fig. 7d Feed path in Tear-off Mode
8. Slide the media guide ring (6) inward until it lightly touches the side of the
media strip.
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A3-2 / A3 / A4 / A6
7. Media Loading
7
3
14
15
Fig. 7e Adjustment of the Label Edge Sensor
9. To accommodate a variety of print jobs, the position of the label edge
sensor (3) can be adjusted until it is at the proper sensing position.
It is important to ensure that the sensor (14) itself (the position of which is
indicated by a notch in the sensor housing) is positioned so that the space
between the labels can be recognized by the photocell. In the case of
labels which have an unconventional shape (ie. not square or rectangular),
the photo cell should be positioned at the leading edge of the label.
Adjustment of the sensor is performed by sliding the handle (15) in and
out.
10. Lower the printhead by rotating the lever (7) counter-clockwise until it
locks.
11. When the printer is operated in rewind mode continue with point 12.
When the printer is operated in peel-off mode continue with point 13.
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A3-2 / A3 / A4 / A6
7. Media Loading
16
4
17
13
18
Fig. 7f Loading Labels from Roll in Rewind Mode
12. In rewind mode, the rewind guide plate (16) must be mounted.
Remove the labels from the first 4 in (100mm) of the label strip.
Then, slide the media strip (4) around the rewind guide plate (16) to the
internal rewind hub (13) as shown in figure 7f. Slide the strip under the
clamps (17) that are located on the internal rewind hub (13). Hold the
internal rewind hub (13) and rotate the nut (18) counter-clockwise until it is
tight. The media strip will now be fastened to the internal rewind hub (13).
Rotate the internal rewind hub (13) counter-clockwise to tighten the media
strip.
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7. Media Loading
A3-2 / A3 / A4 / A6
19
20
21
22
23
24
25
17
13
18
Fig. 7g Loading Labels from Roll in Peel-off mode
13. For peel-off mode swing the locking system (21) away from the rewind
assist roller (23).
14. Remove all labels from the media strip hangig out of the printer. Then,
slide the strip (25) around the dispense plate (19) to the internal rewind
hub (13) as shown in figure 7g. Slide the strip under the clamps (17) that
are located on the internal rewind hub (13). Hold the internal rewind hub
(13) and rotate the nut (18) counter-clockwise until it is tight. The media
strip will now be fastened to the internal rewind hub (13). Rotate the
internal rewind hub (13) counter-clockwise to tighten the media strip.
15. Loosen the screw (22) using the Allen key (24).
Align the locking system (21) including the pinch roller (20) by sliding it
sidewards. The alignment is correct if the pinch roller (20) is placed in the
middle of the label strip.
16. Swing the locking system (21) to the rewind assist roller (23) and tighten
the screw (22).
17. For further informationen about operating in the peel-off mode see
appendix A.
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A3-2 / A3 / A4 / A6
7. Media Loading
Adjustment of the Printhead Support
When printing narrow label stock (width less than 60% of the maximum print
width), it is possible that the printhead will come into direct contact with the
printing roller in the area where there is no media.
CAUTION !
The printhead touching the printing roller could lead to premature failure
on the printhead or the print roller!
This can also cause the printhead to be at a slight angle to the media, leading
to a variation in the darkness of the print across the label.
This fault can be corrected by adjusting the printhead support :
1
2
3
4
5
Fig. 7h Adjustment of the Printhead Support
1. The current position of the printhead support (2) is shown by the position
of the screw (3) in the elongated hole (4).
2. For wide media the screw position shown in figure 7h is recommended. In
this position the printhead support (2) is not used.
3. For narrow media, it is necessary to adjust the printhead support. In this
case insert a second strip of a label at the outer side of the print roller and
close the printhead. Loosen the screw (3) using the Allen key (5) and slide
it slowly in the arrow direction until the printhead support (2) touches the
printhead mounting (1).
4. Tighten the screw (3).
5. Remove the second label strip.
NOTICE !
Incorrect adjustments of the printhead support may cause wrinkles in the
transfer ribbon.
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7. Media Loading
A3-2 / A3 / A4 / A6
Loading Fanfold Labels
7
1
6
2
5
3
4
Fig. 7i Loading Fanfold Labels
1. Open the cover.
2. Loosen the knurled screw (7) and slide the media guide (6) to its
outermost position. Rotate the media guide (6) downwards past the media
retainer (5).
3. Place the stack of media (4) behind the printer. Make sure the labels on
the media strip are facing up.
4. To raise the printhead assembly (2), rotate the lever (1) clockwise until it
stops.
5. Slide the media guide ring (3) outward, allowing enough clearance for the
media's width when loaded.
6. Slide the media strip through the printer as shown in figure 7i.
7. Adjust the label edge sensor so, that the sensor can recognize the space
between the labels respectively the reflective or the perforation mark.
8. Slide the media guide (6) inward until it lightly touches the side of the
media strip. Rotate the media guide (6) upwards against the media
retainer (5) and tighten the knurled screw (7).
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7. Media Loading
9. Slide the media guide ring (3) inward until it lightly touches the side of the
media strip.
10. Lower the printhead by rotating the lever (1) counter-clockwise until it
stops.
NOTICE !
When printing narrow label stock please activate the printhead support as
described in the previous chapter !
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7. Media Loading
A3-2 / A3 / A4 / A6
Loading Transfer Ribbon
4
1
5
2
6
3
7
Fig. 7k Loading Transfer Ribbon
NOTICE !
For direct thermal printing no transfer ribbon is needed !
1. Rotate the printhead lever (7) clockwise until it stops to raise the
printhead.
2. Slide the roll of transfer ribbon (4) as far as possible onto the ribbon
supply hub (5).
NOTICE !
Note which side of the transfer ribbon is coated with ink! The inked side
is generally the dull side of the transfer ribbon. When the ribbon is
inserted, the inked side must not be placed in contact with the printhead!
In figure 7l the solid line represents ribbon with ink on the inner side, and
the broken line represents ribbon with ink on the outer side.
3. Rotate the knurled knob (6) counter-clockwise to clamp the roll of transfer
ribbon (4) onto the ribbon supply hub (5).
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7. Media Loading
A3-2 / A3 / A4 / A6
7
1
2
Fig. 7l Path of Transfer Ribbon
4. Slide a cardboard core (1) onto the ribbon take up hub (2). Clamp the
core by rotating the knurled knob (3) counter-clockwise.
5. Feed the transfer ribbon along the path as shown in figure 7l and attach it
to the cardboard core (1) using a piece of tape or a label.
6. Turn the ribbon take up hub (2) counter-clockwise until the ribbon is taut
and without any wrinkles.
7. Rotate the printhead lever (7) counter-clockwise until it stops, thereby
locking the printhead into position.
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7. Media Loading
A3-2 / A3 / A4 / A6
Adjustment of the Transfer Ribbon
1
3
2
4
5
Fig. 7m Adjustment of the Transfer Ribbon
In the event that wrinkles appear in the transfer ribbon (1), which cause an
inconsistent print image, the transfer ribbon shield (2) can be adjusted to
remove the wrinkles. The adjustment should be done during the printing
process.
1. The current position is visible on the scale (3).
2. To change the position, rotate the screw (4) using the Allen key (5).
Rotating it in the direction of "+" will tighten the transfer ribbon the inner
edge of the transfer ribbon. Rotating it in the direction of "-" will tighten the
outer edge of the tranfer ribbon.
To eliminate the wrinkles, tighten the side where the wrinkles are
originating.
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A3-2 / A3 / A4 / A6
7. Media Loading
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8. Printer Configuration
A3-2 / A3 / A4 / A6
8. Printer Configuration
Overview
There are a variety of parameters that can be set to configure the printer to
specific requirements in the "Setup" menu of the Offline Menu.
The setup should be performed when operating the printer for the first time and
also when basic changes need to be carried out. In most cases however,
simple changes such as heat setting adjustments, using different media will be
made with software settings.
The "Setup" menu can be protected from unauthorized access by using a code
number (PIN).
1. Switch to the Offline Menu by pressing the
2. Continue to press the
key or the
menu. Press the
key.
key.
key until you reach the "Setup"
3. If the "Setup" menu is protected by a PIN the display will show "PIN: 0000".
You will need to enter the correct PIN before you can continue. The
key and the
key.
numbers of the PIN can be changed by using the
The position to be changed will be flashing on the display. Press the
key
to move to the next number. If the correct number is entered, the "Setup"
menu is displayed.
4. The parameters are arranged in a tree like structure. Pressing the
key
as well as the
key will scroll between the secondary menus. By pressing
the
key, the selected secondary menu will be chosen.
5. If a parameter is selected, the display shows the actual value underneath
the parameter. On the top line the symbol
is shown. This symbol
indicates that it is possible to switch between the parameter choices by
pressing the
key and the
key.
6. To change the current setting press the
key.
Then the symbol
is shown in the lower line of the display and it indicates
that it is possible to change the setting of the parameter by pressing the
key and the
key.
7. Press the
key to confirm the change. To cancel the change press the
key. In both cases the symbol
appears on the top line again.
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8. Printer Configuration
8. Press the
key several times if necessary to return to the "Setup"
menu or to "Online" mode.
Online
[Memory card]
Test
Setup
Local settings
Machine param.
Print parameters
Interfaces
Security
Country
Timezone
Daylight saving
Set date
Set time
Printhead pos. X
Printhead pos. Y
Tear-off pos.
[Demand sensor]
[Cutter]
[Applicator]
Brightness LCD
Contrast LCD
Time Powersave
Debug mode
Heat level
Print speed
Transfer print
Warn level ribbon
Label sensor
Tear-off mode
Backfeed
Pause-Reprint
Error-Reprint
Barcode error
Width ASCII dump
Character set
IEEE 1284
RS-232
[RS-422/485]
[Ethernet]
[Keyboard]
PIN
Service
The "Setup" menu can be protected from unauthorized access by using a PIN.
[...]
The parameters in the brackets are only accessible after installing an
optional device
Table 8a Structure of the "Setup" Menu under the Offline-Menu
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Local Settings
1. Switch from the "Online" mode to the offline-menu by pressing the
key.
2. Select the "Setup" menu.
3. Select the "Local settings" menu.
Setup
Local settings
Parameter
Meaning
Selection
Country
Set the display language and the
date and time format for the
country
Default Setting: USA
Belgie, België,
Byjc`oh~,
Ceska republika,
Danmark,
Deutschland, Ελλας,
Espana, Farsi,
France, Italia,
Lietuva,
L`iedmlh®`,
Magyarország,
Nederlands, Norge,
Polska, Portugal,
Pmpph~, Schweiz,
South Africa,
Suisse, Suomi,
Sverige, Türkiye,
United Kingdom,
USA
Time zone
Set the Time zone using UTC
(Universal Time Coordinated)
Default : UTC +1
UTC +12
...
UTC -10
Daylight saving
Select the method of daylight
savings adjustment
Default : USA
EU
USA
Off
Set date
Set the printer's date
Default : current
31.12.2069
...
01.01.1970
Set time
Set the printer's time
Default : current
23:59:59
...
00:00:00
Table 8b Overview of the "Local settings" Menu
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8. Printer Configuration
Country
The "Country" parameter allows the setting of the LCD display language, which
also defines the date and time format used for the printer display as well as for
printing. The formats for time and date can be configured with software, but
will not be saved permanently.
Time zone
UTC (Universal Time Coordinated) describes the international time base used
on the web. To adjust the printer to the local time, set the parameter time zone
in relation to the UTC. The selection contains all valid time zones of the world.
Information regarding the correct time zone for UTC can be obtained from the
web.
Daylight saving
Using this parameter you can select the valid daylight savings regulation.
The time will automatically change on the correct days to adjust for daylight
savings.
Set date
Using this parameter you can change the date in the printer's internal clock.
The order of data to be changed (day, month, year) is independent from the
format of the date. The field to be changed will be flashing on the display.
When printed, the current date is given in the format selected based on the
"Country" parameter. It is possible to change the date with software, but the
change will not be saved permanently.
Set time
Using this parameter you can set the correct time in the internal clock
manually.
The order of data to be changed is hour, minute, second. The field to be
changed will be flashing on the display. If the optional ethernet-interface is
installed, it is possible to synchronize the time with the web automatically.
When printed, the current time is given in the format selected based on the
"Country" parameter. It is possible to change the time with software, but the
change will not be saved permanently.
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A3-2 / A3 / A4 / A6
8. Printer Configuration
Machine Parameters
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Select the "Setup" menu.
3. Select the "Machine parameters" menu.
key.
Setup
Machine parameters
Parameter
Meaning
Selection
Printhead pos.
X
Shift the print image on the label
left to right.
Default : 0.0 mm
9,9
...
0,0
Printhead pos.
Y
Shift the print image on the label
top to bottom.
Default : 0.0 mm
+9,9
...
-9,9
Tear-off pos.
Shift the tear-off position
Default : 0.0 mm
+9,9
...
-9,9
Demand sensor (only displayed when the optional
Present Sensor or Peel-Off Adapter is installed)
Peel position
Shift the position of the dispensed
label relative to the dispense plate
Default : 0.0 mm
+9,9
...
-9,9
Backfeed
delay
Delay time between removing the
label from the peel position and the
backfeed of the label
Default : 250 ms
500 ms
...
0 ms
in 50 ms
increments
Limit peel-off
spd.
Limitation of the print speed in the
peel-off mode to 100 mm/s
Default : A3 - On
A3-2/A4/A6 - Off
On
Off
Table 8c Overview of the "Machine parameters" Menu
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Parameter
8. Printer Configuration
Meaning
Selection
Cutter
(Only displayed if the cutter is attached)
Applicator
(Only displayed if the optional Tamp Applicator
is attached)
Brightness LCD
Sets the brightness of the display
Default : 8
1..12
Contrast LCD
Sets the contrast of the display
Default : 8
6..11
Time Powersave
Amount of time before switching to
powersave mode
Default : 10 min
60 min
...
0 min
Debug mode
Activates the debug mode
Default : Off
On
Off
Table 8c Overview of the "Machine parameters" Menu (continuation)
Printhead position X
Using this setting will shift the entire print image to the left on the label. This
parameter should only be altered if you are printing the same format on several
printers, and the printed image is not consistent on each printer.
NOTICE !
The value of Printhead position X cannot be greater than the difference of
the printhead width and the defined label width in software. A value
greater than the difference will be ignored and the actual difference will
be used in place. For example, if the printhead width is 104mm and the
label width defined in software is 100mm, the printer will only accept a
value of 4mm or less for printhead position X. If Printhead position X is
set for 6mm, the printer will only shift the label 4mm.
The Printhead position X value to be changed will be flashing on the display.
It is possible to adjust the value for individual jobs using software. The front
panel values and software command values will be totaled together for printing.
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Printhead position Y
Using this setting will shift the entire print image up or down the label. This
parameter should only be altered if you are printing the same format on several
printers, and the printed image is not consistent on each printer.
NOTICE !
Changing the Printhead position value Y also effects the peel position
and cut position as well. It will be necessary to readjust the values for the
peel and cut positions using the previous value +/- the printhead position
value.
The Printhead position Y value to be changed will be flashing on the display.
It is possible to adjust the value for individual jobs using software. The front
panel values and software command values will be totaled together for printing.
Tear-off position
When the "Tear-off mode" (see chapter "Print parameters") is active, an
additional feed forward will take place after completion of the print job. This
additional feed makes it possible to tear off the last label at the tear-off plate.
Using the setting "Tear-off position" the length of the additional feed can be
adjusted.
Demand sensor - Peel position
This parameter allows for adjustment of the presentation position of the
printed label on the dispense plate.
Peel position with the initial offset value of “0“ causes the printed label to be
peeled off from the liner leaving approximately a .1“ (2mm) wide strip of the
label still adhering to the liner. The amount of label left adhering to the liner
can be altered with this parameter, using an offset in the range from -9.9mm to
+9.9mm. Positive offset values cause more of the label surface to protrude
past the dispense plate.
The Peel position value to be changed will be flashing on the display.
The offset values from “Peel position“ and from software are added together for
execution. The software value does not replace the “Peel position“ value, but
temporarily adjusts it for the current job.
Demand sensor - Backfeed delay
The "Backfeed delay" adjustment allows you to input an amount of time in
milliseconds between when the label is removed from the peel edge and when
the backfeed is executed. Using "Backfeed delay" should prevent labels from
becoming jammed between the printhead and print roller when the liner is fed
back too quickly.
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8. Printer Configuration
Demand sensor - Limit peel-off spd.
This parameter allows to limit the print speed in peel-off mode to 4 ips
(100mm/s). For A3-2, A4 and A6 such a limitation is not necessary. So the
setting "Off" should be chosen.
When an A3 printer is delivered, the maximum print speed in peel-off mode is
limited to 4 ips (100mm/s). Even if the print speed for the peel-off mode is set
higher in the software, the print job will be carried out with a speed of 4 ips
(100mm/s). This limitation guarantees correct operation of the A3 in peel-off
mode when using maximum supply rolls (diameter 8 in (203mm), width 4.7 in
(120mm)).
When using smaller supply rolls it is possible to operate with higher speed. For
that purpose the speed limitation must be switched off. Then the print speed
can be set on all speeds up to 8 ips (200mm/s) for A3/200P or 6 ips (150mm/s)
for A3/300P.
CAUTION !
When operating the A3 in peel-off mode with higher speed it is strongly
recommended to carry out some tests beforehand by using appropriate
rolls with maximum diameter !
The speed limitation in the peel-off mode does not affect any other operation
modes like tear-off mode, cut mode or external rewinding.
Cutter
When the optional cutter is attached, the "Cutter" menu appears in the
"Machine parameters" menu.
The menu contains all of the parameters for the cut function.
Detailed information is available in the cutter documentation.
Applicator
When the optional applicator is attached, the "Applicator" menu appears in the
"Machine parameters" menu.
The menu contains all of the parameters for the applicator function.
Detailed information is available in the applicator documentation.
Brightness LCD
This parameter adjusts the level of brightness for the background on the
display.
Contrast LCD
This parameter adjusts the level of contrast to improve readability on the
display.
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Time Powersave
If the printer does not receive a print job or the front panel has not been
accessed for a period of time, the printer will switch into a powersave mode.
During powersave mode, certain functions such as the background lighting of
the display are powered off until the next operation is carried out.
This parameter defines the amount of time the printer will wait before entering
powersave mode after the last operation.
Debug mode
The "Debug mode" is a tool for the firmware programmer.
It will assist in recognizing faults and their possible sources beyond standard
error messages.
Print Parameters
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Select the "Setup" menu.
3. Select the "Print parameters" menu.
key.
Setup
Print Parameters
Parameter
Meaning
Selection
Heat level
Basic adjustment of the heat
intensity
Default : 0
-20 ... +10
Print speed
Basic adjustment of the print
speed
Default : 100 mm/s
A3-2/200 : 50-200 mm/s
A3-2/300 : 50-150 mm/s
A3/200 : 50-200 mm/s
A3/300 : 50-150 mm/s
A4/300 : 50-250 mm/s
A4/600 : 50-100 mm/s
A6/300 : 50-200 mm/s
steps of 25mm/s
Transfer print
Basic selection of thermal
transfer mode / direct thermal
mode
Default : On
On
Off
Table 8d Overview of the "Print parameters" Menu
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Parameter
8. Printer Configuration
Meaning
Selection
Warn level
ribbon
Setting the threshold diameter for the
warning message "ribbon end"
Default : Off
Off
32 ... 74 mm
Label sensor
Method of label sensing
Default : Gap sensor
Gap sensor
Bottom reflect
Endless media
Tear-off mode
Activating a small feed to the tear
plate at the end of a print job
Default : Off
On
Off
Backfeed
Method of backfeed when using peeloff mode or the cut mode
Default : smart
smart
always
Pause reprint
Allows you to print additional labels
after finishing a print job by pressing
the
key
Default : On
On
Off
Error - Reprint
Selection of automatically reprinting a
label after a correctable error has
been fixed.
Default : On
On
Off
Barcode error
Selection, if the printer should handle
invalid barcode data as errors
Default : On
On
Off
Width
ASCII dump
Setting the print width for ASCII dump
mode
Default : Automatic
Automatic,
50mm to max.
print width
in steps of 5mm
Table 8d Overview of the "Print parameters" Menu (continuation)
Heat level
The "Heat level" parameter enables the printer to adapt to possible differences
in the thermal properties of the thermal printheads.
An adjustment has already been made in the factory. If the printhead must be
replaced, it is very likely the "Heat level" parameter will have to be adjusted.
To adjust the print for different print jobs, it is recommended that you make the
heat level adjustment with software. (e.g. for different materials and speed)
The heat level can be set using the software commands. The front panel value
and software command value will be totaled together when printing.
The setting of the "Heat level" parameter also affects the printer test prints (see
Test functions section).
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Print speed
This parameter allows the adjustment of the print speed. This adjustment also
affects the printer test prints (see Test functions section).
The print speed can be set for each print job separately with software.
Changing the print speed with software does not change the basic adjustment.
Transfer print
This parameter is used to set the printer's method of printing to thermal transfer
printing or direct thermal printing. The setting affects two factors directly
related to thermal transfer mode. First, for thermal transfer mode, the
printhead requires a lower temperature than when in direct thermal printing
mode. Second, the ribbon sensor is active. The setting for transfer print for a
single print job can be overwritten with software.
Warn level ribbon
That parameter allows to define a threshold diameter of the ribbon supply roll.
As soon as the diameter of the roll falls below this threshold a SNMP or E-mail
warning message is sent via Ethernet interface.
So the operator is already asked to prepare a new ribbon roll when the printer
is still running.
If your printer has no Ethernet interface, the diameter of the ribbon supply roll
can be asked by the q r command (see Programming Manual) using the serial
interface. This method is also available if the parameter "Warn level ribbon" is
set to "Off".
Label sensor
The printer offers two methods for recognizing the start of label. In most
cases, the label edge sensor photocell can be used in the "shine-through"
mode ("Gap sensor" mode), where the differing opacities between the label
area and spaces between labels is distinguished. In certain special cases, (ie.
pre-printed endless material), recognition of the start of the label can be made
via reflective markings on the bottom side of the label material.
This parameter can also be changed using software. For different print jobs it
is recommended that you make the change in the software.
The setting "Endless media" is especially intended to synchronize the feed of
continuous material in cut mode after switching on the printer.
You can find detailed information in the cutter documentation.
Tear-off mode
When the "Tear-off mode" is active, an additional feed forward will take place
after completion of the print job. This additional feed makes it possible to cut
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8. Printer Configuration
or tear off the last label at the tear-off plate. When a new print job is started,
the label material will be fed back until the front edge of the first label is
repositioned under the printhead.
If the parameter is OFF, the label feed forward stops immediately after the last
label has completely passed the printhead.
Backfeed
In cut and peel-off mode, the material will be stopped in a position where the
leading edge of the following label has already been forwarded beyond the
printhead. The printer will then backfeed the label material from its cut/
dispense position to the printhead. Therefore, the next label can be printed
completely.
A backfeed will always be performed if the parameter is set to "always". If the
setting is set to "smart", the backfeed will only be performed if the front label is
in its cut/dispense position and the printer has not yet received all of the data
for printing the following label. Otherwise, the print of the second label will be
started, but only completed once the first label has been removed.
Pause reprint
When this option is enabled (On), it is possible to print additional labels by
key after the print job has completed, as long as the
pressing the
key.
internal memory of the printer has not been cleared by pressing the
Error-Reprint
When a recoverable error occurs while printing, this option will determine how
the last label will be handled. If this option is enabled (On), the last label will be
reprinted once the error has been cleared. If this option is disabled (Off), the
print job will continue with the next label.
Barcode error
When this option is enabled (On), after the recognition of invalid bar code
contents or invalid bar code sizes the print job will be stopped.
If this option is disabled (Off), the printer tries to replace invalid data by valid
characters (e.g. "0"). If the bar code size is invalid, instead of the bar code a
grey box will be printed.
Width ASCII dump
The ASCII Dump mode (see chapter 9) provides a method to print the control
sequences sent to the interface. In this mode the data received will be printed
in text format depending on the selected character set.
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Interfaces
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Select the "Setup" menu.
3. Select the "Interfaces" menu.
key.
Setup
Interfaces
Parameter
Meaning
Selection
Character set
Select the character set table
Default : Windows 1252
Windows 1250,
1251, 1252, 1253,
1254, 1255, 1256,
1257,
DOS 437, 737, 775,
850, 852, 857, 862,
864, 866, 869,
EBCDIC 500,
ISO 8859-1 up to -10,
ISO 8859-13 up to -16,
Macintosh Roman,
DEC MCS, KOI8-R,
Win OEM720, UTF-8
IEEE1284
Bidirectional parallel Interface
Default : On
On
Off
RS-232
1. Set the baud rate
Default : 57.600
1.200 ... 230.400
2. Set the protocol
Default : RTS/CTS
RS-422/485
RTS/CTS
--XON/XOFF
Menu to configure the optional RS-422/RS-485-interface
(Menu is only displayed when the PCB is installed.)
Ethernet
Menu to configure the optional ethernet-interface
(Menu is only displayed when the PCB is installed.)
Keyboard
(Menu is only displayed when an
external keyboard is installed.)
1. Layout
Default : Automatic = current
setting "Country"
Automatic and
all country settings
listed in "Local
settings, Country"
2. NumLock
Default: On
On
Off
Table 8e Overview of the "Interfaces" Menu
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8. Printer Configuration
Character set
The parameter defines how different characters (symbols, letters, special
characters) will be translated to the interface.
Before operating the printer, the "Character set" of the printer should be
adapted to match the character set of the computer.
Adjustment is not possible with software. However, it is possible to use the
Unicode character table for characters which are not included in the selected
font.
IEEE1284
The parallel interface basically works in the bidirectional mode.
If the bidirectional mode is switched off, the interface works as a standard
Centronics interface.
RS-232
The baud rate and protocol of the interface RS-232 can be set with this
parameter.
NOTICE !
If you have the RS-422/RS-485-interface-PCB installed in your printer, the
baud rate for the RS-232-interface affects the baud rate of the RS-422interface and the RS-485-interface.
For the RS-232-interface to operate correctly, it is absolutely necessary to have
the computer and printer parameters set the same.
RS-422/485
Once the optional RS-422/RS-485-interface-PCB has been installed, the RS422/485 menu appears in the interface menu. The RS-422/485 menu contains
the parameters necessary to configure the interface. Detailed information
about the interface settings can be located in the documentation of the PCB.
Ethernet
Once the optional ethernet-interface-PCB has been installed, the ethernet
menu appears in the interface menu. The ethernet menu contains the
parameters necessary to configure the interface. Detailed information about
the interface settings can be located in the documentation of the PCB.
Keyboard - Layout
If the parameter is set to "Automatic" the printer uses the key assignment of
the country that is chosen in the parameter "Local settings / Country".
With the parameter "Keyboard" a key assignment can be chosen that differs
from the setting "Country".
Keyboard - NumLock
Turns the Keyboard NumLock option on and off.
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8. Printer Configuration
A3-2 / A3 / A4 / A6
Security
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Select the "Setup" menu.
3. Select the "Security" menu.
key.
Setup
Security
Parameter
PIN
Meaning
Selection
Set, erase, change a PIN number to
protect certain functions
Default : Off
Off
On
Change
Table 8f Overview of the "Security" Menu
PIN
With this menu it is possible to set, erase or change a four-digit code number
(PIN). If the PIN is activated, access to the "Setup" menu, certain functions of
the memory card and upgrading of the firmware is only possible after the PIN
number is entered. This allows protection against unauthorized access to
certain settings and functions.
Menu's that are protected will display the symbol .
To set a code number for the first time, choose the "On" option. The first line of
the display appears "New PIN" and the second line displays "0000" to enter the
new pin. With the
key and the
key the numbers of the PIN can be
changed. The field to be changed will be flashing on the display. Press the
key to switch to the next number.
To change the PIN, select "Change". The directions to change a PIN are the
same as entering a new PIN number.
To disable the PIN, select "Off". The previous PIN will be erased permanently.
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8. Printer Configuration
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9. Test Options
A3-2 / A3 / A4 / A6
9. Test Options
Overview
The printer is equipped with several test options. These options make it
possible for the user to understand something about :
-
important configuration parameters
the fonts available in the printer
important hardware components of the printer and connected peripheral
devices
the quality of the print image and the condition of the printhead
the recognition of the front edge of the label in relation to the optical
characteristics of the media
label data sent from a computer or loaded from the memory card.
The test options are summarized in the "Test" menu of the offline menu.
1. Switch from the "Online" mode to the Offline Menu by pressing the
key.
2. Press the
Press the
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the required test function by pressing the
confirm the selection by pressing the
key.
key or the
key and
4. For more details on each test option, see the appropriate section.
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Online
9. Test Options
[Memory Card]
Test
Short status
Status print*
Font list*
Device list*
Printhead profile**
ASCII Dump Mode
Test grid
Label profile*
Setup
Service
* not available for A3-2
** only available for A3
Table 9a Structure of the "Test" Menu in the Offline Menu
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9. Test Options
Short Status
The "Short status" option offers a convenient method for retrieving and viewing
information about the printer configuration on the display.
These values give the user detailed information about the printer and installed
options.
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key.
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the "Short status" option by pressing the
confirm the selection by pressing the
key.
key or the
key and
4. There are ten pieces of information available using the "Short status" option.
Each piece of information is viewed seperately. Use the
key or the
key to move between different pieces of information.
A4/300
Fig. 9a Short status 1
The type of printer is displayed on the first line.
Firmware V2.94
Fig. 9b Short status 2
The second line will display the version of firmware.
(Aug 30 2004)
Fig. 9c Short status 3
The third line displays the date of the firmware.
PCB: Rev. 9
Fig. 9d Short status 4
The fourth line displays the revision number of the CPU.
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9. Test Options
A3-2 / A3 / A4 / A6
FPGA: Rev.10
Fig. 9e Short status 5
The fifth line displays the revision number of the FPGA.
TPH: 300 dpi
Fig. 9f Short status 6
The resolution of the installed printhead is displayed on the sixth line.
TT: 64.44m
Fig. 9g Short status 7
The seventh line displays the length of material printed in thermal transfer
mode in realtime.
TH: 44.65m
Fig. 9h Short status 8
The eighth line displays the length of material printed in direct thermal mode
in realtime.
Slot: Fig. 9i Short status 9
If the printer is equipped with the optional interface (RS-422/485, ethernet,
USB), it is displayed on the ninth line.
Card: 8 MByte
Fig. 9k Short status 10
If you are using a memory card, the capacity of the memory card is
displayed on the tenth line.
5. To leave the "Short status" display and return to the "Test" menu, press the
key.
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9. Test Options
A3-2 / A3 / A4 / A6
Status Print
When selecting the "Status print" option, an internal test sample will be printed
which contains a variety of information about the configuration of the printer as
well as status of the printer.
To prepare for a status print, load media (labels, continuous paper) and a
transfer ribbon (if applicable), which extends over the entire print width of the
printer.
NOTICE !
With "Status print", the printer will not sense any label gaps, and will print
non-stop, producing output with an approximate length of 10.3" (260
mm). Continuous paper works best for the prints, otherwise, a regular
sheet of paper cut to a width of 4.7 in (120 mm) for A3/A4 or 7.1 in
(180mm) for A6 can be used in thermal transfer mode.
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key.
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the "Status print" option by pressing the
key.
confirm the selection by pressing the
4. Start the printout by pressing the
key or the
key and
key.
5. The "Status print" will be printed with the heat level and the print speed set
in the "Setup" menu.
6. To cancel the "Status print", press the
key.
7. Once the printout has completed, the printer returns to the selection list of
the "Test" menu.
The status print contains :
A) the type of printer as well as the version and date of the printer's firmware.
B) the values of selected configuration parameters.
C) cumulative operating time of the printer, amount of printed labels as well as
cumulative length of printed material in direct thermal and thermal transfer
mode.
D) the current values of printhead temperature and heat voltage
E) details about the operation of the sensor used for recognizing the media
front edge
F) a test pattern to display the quality of the print image.
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9. Test Options
A
B
C
D
E
F
Fig. 9l Status Print
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9. Test Options
A3-2 / A3 / A4 / A6
Font List
The important parameters of the fonts available in the printer are printed as a
table. The table contains both the fonts saved in the printer internal memory
and the fonts loaded into the printer externally from the memory card.
To prepare for a font list, load media (labels, continuous paper) and a transfer
ribbon (if applicable), which extends over the entire print width of the printer.
The font list will print continuously without sensing the label gap.
1. Switch from "Online" mode to the Offline Menu by pressing the
key.
2. Press the
key or the
key until the "Test" menu is displayed. Press
the
key to confirm the selection.
3. Select the "Font list" option by pressing the
confirm the selection by pressing the
key.
4. Start the printout by pressing the
key or the
key and
key.
5. The "Font list" will be printed with the heat level and the print speed set in
the "Setup" menu.
6. To cancel the "Font list" print, press the
key.
7. After completing the printout, the printer returns to the selection list of the
"Test" menu.
Fig. 9m Font List
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9. Test Options
The definition of the parameters printed on the font list are as follows:
No.
:
Font number for the font used in programming
(T command)
Name
:
Name of the font as it is saved internally
Type
:
Type of the font. Determines how the font is sized and
what options are available when programming. (see the T
command in the programming guide)
Description
:
A detailed description of the font's name, size, etc.
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9. Test Options
A3-2 / A3 / A4 / A6
Device List
The hardware components installed in the printer and the optional devices
connected to the printer are displayed in this list.
To print the device list, load media (labels, continuous paper) and a transfer
ribbon, which extends over the entire print width of the printer.
The device list will print continuously without sensing the label gap.
key.
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the "Device list" option by pressing the
confirm the selection by pressing the
key.
4. Start the printout by pressing the
key or the
key and
key.
5. The "Device list" is printed using the heat level and print speed set in the
"Setup" menu.
6. To cancel the "Device list" printing, press the
key.
7. After completing the printout, the printer will return to the selection list on
the "Test" menu.
Fig. 9n Device List
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9. Test Options
The meaning of the details printed on the device list are as follows:
CPU
:
Type and serial number of the CPU
Revision number of the CPU and FPGA
TPH
:
Resolution and number of dots
of the printhead installed
CARD*
:
Capacity, manufacturer, serial number and
version number of the FlashCard installed
SLOT*
:
Type, serial number and revision number of the
interface expansion card installed.
USB [a]*
[b/c]Speed
:
Type and revision number of the USB devices installed
a
: identifying number of the USB device
b
: identifying number of the USB device, which is
connected to device a
c
: identifying number of the device b port, which is
connected to device a
Speed : Low- or High-Speed-USB-device
* Will only be printed if the respective devices are installed.
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9. Test Options
A3-2 / A3 / A4 / A6
Printhead Profile
NOTICE !
The test option "Printhead profile" is available for A3 only !
When selecting the option "Printhead profile", a diagram will be printed which
shows the resistance values for the single printhead dots. This printout makes
it possible to see the status of the printhead.
When a dot is damaged or defective its resistance value increases. When this
error occurs, it causes white lines in the print image from top to bottom. In
some cases, the white line could cause an invalid scan of certain barcodes.
To print the printhead profile, load media (labels, continuous paper) and a
transfer ribbon (if applicable), which extends over the entire print width of the
printer.
NOTICE !
With "Printhead profile", the printer will not sense any label gaps, and will
print non-stop, producing output with an approximate length of 9" (230
mm) for a 203dpi printhead and 13" (340 mm) for a 300dpi printhead.
Continuous paper works best for the prints, otherwise, a regular sheet of
paper cut to a width of 4.7" (120 mm) can be used in thermal transfer
mode.
1. Switch from "Online" mode to the Offline Menu by pressing the
key.
2. Press the
key or the
key until the "Test" menu is displayed. Press the
key to confirm the selection.
3. Select the option "Printhead profile" by pressing the
and confirm the selection by pressing the
key.
4. Start the printout by pressing the
key or the
key
key.
5. The "Printhead profile" will be printed with the heat level and print speed set
in the "Setup" menu.
6. To cancel the print, press the
key.
7. After completing the printout the printer returns to the selection list of the
"Test" menu.
The printout has a scale which marks the actual geometric position of the dots.
The scale will be printed underneath the black bar with the text "Printhead
profile". It is possible to compare a single dot to the scale as demonstrated in
the following diagram.
Figure 9o indicates a print image failure around 22.5 mm in the black bar.
In the scale section of the diagram, a dot with an increased resistance value
appears around 22.5 mm. Using this comparison makes it clear that the image
fault on the top line is caused by a defective printhead and not a case of a dirty
printhead surface.
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9. Test Options
Fig. 9o Printhead Profile
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9. Test Options
A3-2 / A3 / A4 / A6
ASCII Dump (Monitor) Mode
The ASCII Dump mode provides a method to print the control sequences sent
to the interface. In this mode the data received will be printed in text format
depending on the selected character set. Error messages will be printed
directly behind the fault, e.g. for unknown commands.
In this mode, the printer will not sense gaps between labels.
NOTICE !
The font used for the printout in this mode is large enough to be clearly
readable after facsimile transmission. For questions or future reference,
using this mode, you may print and retain a copy of the label data for each
label you print.
To get a printout in monitor mode, load media (labels, continuous paper) and a
transfer ribbon (if applicable), which extends over the entire print width of the
printer.
NOTICE !
If only small materials available then it is possible to cut the width of the
printout to at least 2 in (50mm). The value can be set using the parameter
''Width ASCII dump'' (see chapter Setup / Print Parameters).
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key.
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the option "ASCII Dump Mode" by pressing the
key.
and confirm the selection by pressing the
4. Start the ASCII Dump mode by pressing the
key or the
key
key.
5. Send a print job to the printer.
6. The ASCII Dump mode printout will be printed with the heat level and print
speed set in the "Setup" menu.
7. In ASCII Dump mode, the printing of data will occur after four lines of data
has been received. In some cases, the last few lines of text have to be
printed by pressing the
key.
8. To cancel the ASCII Dump mode printout, press the
9. Press the
84
key.
key to return to "Online" mode.
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A3-2 / A3 / A4 / A6
9. Test Options
The control characters (ASCII Code 00 ... 31) as printed on ASCII Dump mode
printouts are as follows:
Code
Printout
DEC HEX
Code
Printout
Code
DEC HEX
DEC HEX
08
Printout
Code
DEC HEX
00
00
08
16
10
24
01
01
09
09
17
11
25
19
02
02
10
0A
18
12
26
1A
03
03
11
0B
19
13
27
1B
04
04
12
0C
20
14
28
1C
05
05
13
0D
21
15
29
1D
06
06
14
0E
22
16
30
1E
07
07
15
0F
23
17
31
1F
Printout
18
Fig. 9p Representation of the Control Characters in ASCII Dump Mode
Example of ASCII Dump Mode
The following shows the "normal" appearance of a printed label, followed by the
appearance of the same label when its commands are printed in ASCII Dump
mode.
Fig. 9q Output Label
Fig. 9r Label commands printed in ASCII Dump mode
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9. Test Options
A3-2 / A3 / A4 / A6
Test Grid
The "Test grid" option generates a printout that prints a test grid that allows the
operator or service technician to evaluate and check the quality of the printed
image.
To get a printout of the test grid, load media (labels, continuous paper) and a
transfer ribbon (if applicable), which extends over the entire print width of the
printer.
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key.
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
3. Select the option "Test grid" by pressing the
confirm the selection by pressing the
key.
4. Start the printout by pressing the
key or the
key and
key.
5. The pattern shown in figure 9s will be printed. The printout will repeat about
every 5 seconds making it possible to make adjustments on the printer
between the individual printouts.
6. The "Test grid" printout will be printed with the heat level and print speed set
in the "Setup" menu.
7. The "Test grid" printout can be canceled by pressing the
key. Once
the printout has been canceled, the printer returns to the selection list of the
"Test" menu.
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9. Test Options
Fig. 9s Test Grid
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9. Test Options
A3-2 / A3 / A4 / A6
Label Profile
The "Label profile" option checks the recognition of the media edge in relation
to the optical characteristics of the media and liner.
Values measured by the media edge sensor during the media feed are saved
and printed in the "Label profile" printout.
To print the "Label profile" printout, you will need to load media (labels,
continuous paper) and a transfer ribbon (if applicable), which extends over the
entire print width of the printer. The media the profile will be printed on, is
independent of the media to be tested.
1. Select the type of sensor (gap sensor or bottom-reflective sensor) to be
tested in the "Setup" menu.
2. Load the media to be tested in the printer.
key.
3. Switch from "Online" mode to the Offline Menu by pressing the
4. Press the
Press the
key or the
key until the "Test" menu is displayed.
key to confirm the selection.
5. Select the "Label profile" option by pressing the
confirm the selection by pressing the
key.
key or the
key and
6. The printer will carry out a media feed. The sensor will measure the optical
properties of the media.
7. After completing the media feed, "Test print OK
display.
" will appear on the
8. Load media (labels, continuous paper) and a transfer ribbon (if applicable),
which extends over the entire print width of the printer.
9. Press
key to start printing the "Label profile" printout.
10. The "Label profile" printout is printed with the heat level and print speed
set in the "Setup" menu.
11. After completing the printout, the printer will return to the selection list of
the "Test" menu.
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9. Test Options
B
A
C
E
D
F
G
Fig. 9t Label Profile
The meaning of the details shown in the label profile are as follows:
A) Profile of the values measured at the sensor. These values are terms for the
difference in opacity between the media and gap or in the case of the
bottom reflective sensor, the reflectivity between the media and the printed
mark.
B) Coordinates in paper feed direction where media front edges were detected.
C) The method of media recognition (gap sensor or bottom-reflective sensor).
D) The type of peripheral device connected.
E) Settings for use by Maintenance technicians. A more detailed explanation
can be found in the Service Manual.
F) Settings for use by Maintenance technicians. A more detailed explanation
can be found in the Service Manual.
G) Settings for use by Maintenance technicians. A more detailed explanation
can be found in the Service Manual.
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10. Memory Cards
A3-2 / A3 / A4 / A6
10. Memory Cards
The A-series printers offer the ability to use memory cards to permanently
save formats, graphics, fonts and database information on the memory card.
Data is sent to the memory card using the printer's interface and stored on the
memory card.
Although memory cards have non-volatile memory, it is recommended that you
make backup copies in case the original card malfunctions or is lost.
Type 1 CompactFlash cards with a maximum capacity of 512 MegaByte can be
used.
Fig. 10a CompactFlash Memory Card
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10. Memory Cards
A3-2 / A3 / A4 / A6
Installation and Removing the Memory Card
1
2
3
4
Fig. 10b Installation of the Memory Card
Installation of the Memory Card
With the CompactFlash card contacts facing the slot (2), insert the card (4) into
the slot (2) until the eject button (3) pops out of the cover on the front panel.
NOTICE !
There are guides on the sides of the memory card which make it
impossible to insert the card incorrectly.
Removing the Memory Card
Press the eject button (3) and remove the card from the slot (2) by hand.
CAUTION !
To avoid loss of data on the memory card, do not eject the memory card if
the LED (1) next to the slot (2) is illuminated.
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10. Memory Cards
A3-2 / A3 / A4 / A6
Preparing the Memory Card
In order to use the memory card the first time, the card must be formatted for
the printer to read and write data. Often the cards are preformatted for use
with the printer.
If the card you are using is not formatted, the printer will display either
"Unknown card" or "Structural err" on the front display. If the message is
displayed, you must format the card using one of the following methods:
1. Format the card using the printer's "Format card" option in the Offline
menu (see "Memory card options in the Offline Menu" section).
2. Format the card sending the software command "Mf;name CR" (see the
Programming Manual for more information) through the connected
interface.
3. Format the card using a FlashCard drive on a PC.
Writing to the Memory Card
There are different methods to write formats to a memory card.
The most secure and practical method to write to the memory card is the
printer's interface.
For saving a label to the memory card using direct programming, place the
"Ms" command at the beginning and end of your format:
Ms LBL;ABC
Command to save a file called ABC"
J
|
H 100,0,T
|
S l1;0,0,68,71,104
|
Contents of the file "ABC"
T 10,10,0,3,pt15;Memory card |
A 1[NOPRINT]
|
Ms LBL
End of Save File command
After processing the commands, the format "ABC" is stored on the memory
card
The [NOPRINT] parameter after the A command suppresses the printing of a
label while saving the file to the memory card. Whenever the file "ABC" is
accessed from the memory card, one label will be printed. If you want the
operator to specify an amount of labels to be printed, move the A command
statement after the second "Ms" command in the example above.
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A3-2 / A3 / A4 / A6
10. Memory Cards
Memory Card Options in the Offline Menu
Overview
Online
Memory card
Label from card
Print directory
Copy memory card *
Format card *
ASCII dump (Card)
Test
Setup
Service
*
The options ''Copy memory card'' and "Format card" can be protected
from unauthorized access by a PIN.
Table 10a Structure of the "Memory card" Menu on the Offline Menu
Access to the menu shown in table 10a is only available when a memory card
is installed.
The following sections will provide detailed information about the memory card
functions listed in the table.
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10. Memory Cards
A3-2 / A3 / A4 / A6
Label from Card
The "Label from card" option prints labels which are stored on a memory card.
1. Switch from "Online" mode to the Offline Menu by pressing the
The "Memory card" selection will be displayed on the LCD.
2. Press the
key.
key. The "Label from card" selection is displayed on the LCD.
3. Press the
key again. The name of the first label stored on the memory
card is displayed on the LCD.
4. Scroll up and down the directory of the card using the
key or the
key.
Press the
key to confirm the selection of the label to be printed.
5. If you select a label which was saved with a defined number of labels to
print, the printout starts at once.
6. If you select a label with a variable number of labels to print, "Number of
labels" appears on the first line of the LCD. On the second line "00001"
appears with the first number flashing (cursor).
7. With the
key or the
key, the number at the cursor position may be
changed. The cursor can be moved one number to the right by using the
key. After confirming the last number the printout will start.
8. If the label was designed with operator prompted fields, the symbol
is
shown on the display. Using a keyboard, an externel device or the keys
on the front panel, enter the data on the requested line. The method of
entering operator prompted data is similar to the method of entering the
number of labels. Letters and numbers can also be entered with the front
panel keys if necessary.
9. Label selection or the number of labels selected, can be canceled by
pressing the
key.
Access to the stored data on the memory card is also possible using the
connected interface and computer.
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A3-2 / A3 / A4 / A6
10. Memory Cards
Print Directory
When using the "Print directory" option, the directory of the installed memory
card is printed.
To print the directory, load media (labels, continuous paper) and a transfer
ribbon (if applicable), which extends over the entire print width of the printer.
1. Switch from "Online" mode to the Offline Menu by pressing the
The "Memory card" menu is displayed on the LCD. Press the
2. Select the "Print directory" option using the
3. Press the
key or the
key.
key.
key.
key. The directory of the card is printed.
4. In the printout you can find :
- the name of the memory card
- information about the data saved on the memory card
- the amount of space remaining on the memory card
5. After completing the printout, the "Memory card" selection is displayed on
the LCD.
Fig. 10c Printout of the Directory of a Memory Card
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95
10. Memory Cards
A3-2 / A3 / A4 / A6
Copy Memory Card
This option may be used to copy all of the files from one memory card onto
another one.
The duplication is carried out file by file. This allows the usage of memory
cards with different capacities.
It is also possible to copy files to a previously used card.
CAUTION !
If there are files on both source and destination cards with identical
names, the files on the destination card will be overwritten without
warning!
To protect the card from unauthorized copying, a code number (PIN) can be set
(see the "Printer Configuration - Security" section).
CAUTION !
While copying, DO NOT remove the source or destination card unless you
are prompted to do so by the LCD !
1. Install the source card.
2. Switch from "Online" mode to the Offline Menu by pressing the
The "Memory card" menu is displayed on the LCD. Press the
3. Select the "Copy memory card" option using the
Press the
key.
key or the
key.
key.
key.
4. The "Copy memory card" option is displayed on the LCD with a default
selection of "No". Change the selection to "Yes" using the
key or the
key. Press the
key.
5. If the "Copy memory card" option is protected by a PIN, the printer will
prompt for the PIN by displaying "PIN: 0000" on the LCD. The numbers
of the PIN may be changed using the
key and the
key. The position
of the number to be changed will be flashing. You can switch to the next
number by pressing the
key. If the all of the numbers are entered
correctly, the "Copy memory card" process will begin.
6. The printers LCD will indicate the progress with a progress bar. Once
around 2 MByte is read from the source card the "Insert dest." request
appears on the LCD.
7. Remove the source card and insert the destination card.
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A3-2 / A3 / A4 / A6
10. Memory Cards
8. The data that was read from the source card will now be transferred onto
the destination card. As this is happening the progress bar on the LCD
will be emptied.
If not all files were read from the source card yet; the request "Insert
source" will appear on the LCD.
9. Remove the destination card and insert the source card again. The next
cycle of copying will start.
10. Repeat steps 6 to 9 until all the files are copied. When the printer finishes
".
copying the files the LCD will display "OK
11. Press the
key to return to the "Memory card" menu selection list.
When the destination card cannot store any more information the LCD will
display "Card full".
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10. Memory Cards
A3-2 / A3 / A4 / A6
Format Card
This option will format and delete all data from a memory card. This option
must be used if the message "Unknown card" or "Structural err." is displayed
on the LCD. To protect the card from unauthorized formatting, a code number
(PIN) can be set (see the "Printer Configuration - Security" section).
1. Switch from "Online" mode to the Offline Menu by pressing the
The "Memory card" menu is displayed on the LCD. Press the
2. Select the "Format card" option using the
key.
key or the
key.
key.
key. Press the
3. The "Format card" option is displayed on the LCD with a default selection
of "No".
4. Change the selection to "Yes" using the
key or the
key. Press the
key. If the "Format card" option is not protected by a PIN, the
formatting will begin immediately.
5. If the "Format card" option is protected by a PIN, "PIN: 0000" appears on
the display requesting input. The numbers of the PIN may be changed
key and the
key. The number to be changed will be
using the
flashing on the display. You can switch to the next number by pressing the
key. If the input of all numbers is correct, the formatting will begin.
CAUTION !
During formatting, DO NOT remove the memory card from the printer!
6. After completing the memory card formatting, the memory card capacity is
displayed on the bottom line of the LCD.
7. Press any key to return to the "Memory card" menu selection list.
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A3-2 / A3 / A4 / A6
10. Memory Cards
ASCII Dump (Card)
The label formats stored on a memory card are files that contain printer
commands. The "ASCII dump (Card)" option offers the ability to print these
command sequences as text.
The "ASCII dump (card)" option works the same as the standard ASCII dump
mode explained in the "Test Options" section.
To print the "ASCII dump (Card)", load media (labels, continuous paper) and a
transfer ribbon (if applicable), which extends over the entire print width of the
printer.
1. Switch from "Online" mode to the Offline Menu by pressing the
The "Memory card" menu will be displayed on the LCD. Press the
2. Select the "ASCII dump (Card)" option using the
key or the
key.
key.
key.
3. After pressing the
key, the name of the first label format saved on the
memory card is displayed on the LCD.
4. Select the desired label format using the
5. Start the printout by pressing the
key or the
key.
key.
6. In "ASCII dump (card)" mode, the printout starts after four lines of data
has been received. It is often necessary to press the
key to print the
remaining lines.
7. The printout may be canceled by pressing the
8. Press the
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key.
key to return to "Online" mode.
99
11. External Keyboard
A3-2 / A3 / A4 / A6
11. External Keyboard
The printer offers the ability to connect an external keyboard or any other
compatible input device, such as a barcode scanner, directly to the printer.
Using an external keyboard, the input of variable data when using a memory
card is easier.
Data that is typed on the keyboard will be displayed on the printer's LCD.
All USB keyboards with a Type A USB connector are compatible.
Connecting the External Keyboard
1
2
3
Fig. 11a Connecting the External Keyboard
Plug the cable (2) of the keyboard (1) into the keyboard interface connector (3)
located on the rear of the printer.
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A3-2 / A3 / A4 / A6
11. External Keyboard
Key Assignment
The printer can be configured to the keyboards configuration for the particular
country by setting the "Country" parameter. For each "Country" setting, the
printer has a different key assignment table, which is normally the same as the
MS DOS keyboard tables.
The [ALTGR] key has no function. Therefore all signs which are located on the
right hand side of the key opposite of the normal characters (e.g. { } [ ] \ ) can
be generated by pressing the [ALT] key. A few other signs (e.g. ¨ × ÷ ) may also
be generated the same way (see table 11a).
Other special characters (e.g. ñ ç œ) can be created by typing two characters
one after the other, where the second input is a combination with the [ALT] key
(see table 11b).
Some of the special characters cannot be displayed on the printer LCD. In that
case, the printer will use a character which looks similar to the required
character.
NOTICE !
When using a scanner, the character set of the scanner has to be the
same as used by the printer.
Special Key Functions
[F1]
Enter the memory card directory to see labels stored on the memory card.
[F2]
Repeat the print of the last label.
[F3]
Repeat the print of the last label and prompt for variable data.
[F8]
Formfeed on the printer
[ENTER]
Without a print job present, switch between ONLINE and OFFLINE mode;
When processing a print job, confirms the inputed data on variable data
fields and prompts.
[ESC]
To cancel the data input .
(Has the same effect as CANCEL when printing).
[SPACE]
Will PAUSE the printer if labels are currently printing.
[Shift]-[Del]
Delete the inputed data on variable fields and prompts.
[á],[â]
Scroll up and down the directory of the memory card.
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11. External Keyboard
A3-2 / A3 / A4 / A6
Special Characters Available with an External Keyboard
Character
Table 11a
[ALT] + key ...
Character [ALT] + key
Special characters with reference to different country
settings, which are available with the [ALT] key on the
external keyboard
| / |,| * | ... Keys of the numeric keyboard
GR :
FR :
UK :
US :
SG :
SF :
BE :
102
Deutschland
France
United Kingdom
USA
Schweiz
Suisse
Belgie
SU :
IT :
SP :
DK :
CZ :
Suomi
Italia
España
Danmark
Ceska republika
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
11. External Keyboard
ZZ
Z1 Z2
Table 11b
ZZ
Z1 Z2
ZZ
Z1 Z2
ZZ
Z1 Z2
Special characters available by entering two
characters one after another using the external
keyboard.
To create the character ZZ: Type the first character [Z1], then type the second
character [ALT-Z2]
For example : For the letter "ñ", type the first character [~], then type the
second character [ALT-n]
NOTICE !
Use the data in table 11a to enter the Z1 character if it is not available on
your keyboard.
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11. External Keyboard
A3-2 / A3 / A4 / A6
This page is intentionally left blank
104
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A3-2 / A3 / A4 / A6
Appendix A - Operation in Peel-off Mode
Appendix A - Operation in Peel-off Mode
Components for the Peel-off Mode
The P-version printer types are specificly developed for operation in the peeloff mode and they are equipped with dispense plate (8) as standard.
Additionally an optional present sensor (3), peel-off adapter or applicator is
needed.
In the peel-off mode the labels are removed from the silicon liner immediately
after printing, and then available in a dispense position (4) ready for further
processing. For example the see-through present sensor consisting of
transmitter (1) and receiver (2) indicates the presence of a label, and pauses
the printing process until the label is removed. After taking the label from the
dispense position the next label will be printed.
To guarantee a maximum of reliability in the peel-off mode the printer is
additionally equipped with a pair of rollers (5,6) to cause the dispense tension.
1
2
3
4
5
6
7
Fig. A-1 Components for Peel-off Mode
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A-1
Appendix A - Operation in Peel-off Mode
A3-2 / A3 / A4 / A6
Prelimininary Tests
The media width and height given in the Technical Specifications are suggested
values for media when using the present sensor :
Label Width : A3-2:
1 to 2.3 in (25-60 mm)
A3, A4:
1 to 4.6 in (25-116 mm)
A6:
2 to 6.9 in (50-176 mm)
Label Height : A3-2, A3, A4: .5 to 7.9 in (12-200 mm)
A6:
1 to 7.9 in (25-200 mm)
CAUTION !
When using different media from the specifications, for example
- media which is smaller than the specifications above,
- very thin media,
- very thick silicon liner,
- media with aggressive adhesive,
- transparent media
it is recommended to test the media before !
For A3 the print speed in the peel-off mode is limited to maximum 4 ips
(100mm/s). This limitation guarantees a correct operation in the dispense
mode when using maximum supply rolls (diameter 8 in (203mm), width 4.7 in
(120mm)) also with A3. When using supply rolls with a small outside diameter it
is possible to increase the print speed during on-demand labelling. For that
purpose the speed limitation has to switch off. Then the print speed can be set
on all possibilities until 8 ips (200mm/s) for A3/200P or until 6 ips (150mm/s) for
A3/300P.
CAUTION !
When operating the A3 with higher speed it is strongly recommended to
carry out preliminary tests using the appropriate maximum rolls !
For A3-2, A4 and A6 there is no limitation of the print speed in peel-off mode.
Present Sensor, Peel-off Adapter, Tamp Applicator
Detailed information about the different peel-off modules can be found in the
concerning Operator's Manuals.
A-2
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix B - Pin Assignment of the Interface Connectors
Appendix B - Pin Assignment of the Interface Connectors
Pin Assignment of the RS-232 Interface
The printer is equipped with a 9 pin SUB-D connector for the serial
RS-232 interface.
Pin 1
Pin 6
Pin 9
Pin 5
Fig. B-1 RS-232 Interface Connector (rear of the printer)
Pin
Signal
1
2
3
4
5
6
7
8
9
CD
TxD
RxD
DTR
GND
DSR
RTS
CTS
RI
Function
Carrier Detect
Transmit Data
Receive Data
Data Terminal Ready (not used)
Ground
Data set ready (not used)
Request to send
Clear to send
Ring Indication (not used)
Table B-1 Pin Assignments of the RS-232 Interface Connector
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B-1
Appendix B - Pin Assignment of the Interface Connectors
A3-2 / A3 / A4 / A6
Interface Cable for RS-232
To communicate with the printer, a standard RS-232 interface cable is used.
If you have any problems interfacing with the printer, contact the manufacturer
of your computer on the pin assignments of the interface. Use the pin
assignment of the printer as shown in Table B-1 to obtain a compatible cable.
PC
Printer
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
9 pin connector
9 pin plug
Fig. B-2 Interface Cable with 9 pin Connector
B-2
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix B - Pin Assignment of the Interface Connectors
Pin Assignment of the Parallel Interface Connector
The printer provides a 36 pin connector for the parallel interface.
Pin 1
Pin 19
Pin 18
Pin 36
Fig. B-3 Parallel Interface Connector (rear of the printer)
Pin
1
2
3
4
5
6
7
8
9
Signal
Pin
Signal
Pin
Signal
Pin
Signal
/STROBE
DATA 0
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
10
11
12
13
14
15
16
17
18
/ACKNLG
BUSY
PE
SLCT
/AUTOFD
nc
GND
Chassis
+5V
19
20
21
22
23
24
25
26
27
GND
GND
GND
GND
GND
GND
GND
GND
GND
28
29
30
31
32
33
34
35
36
GND
GND
GND
/INIT
/FAULT
nc
nc
nc
/SLCTIN
Table B-2 Signals of the Parallel Interface
Parallel Interface Cable
The cables for parallel interface connections are standard parallel cables.
If problems occur, please contact the manufacturer of your computer on the pin
assignment of the computer's parallel interface. Use the pin assignment of the
printer as shown in Table B-2 to obtain a compatible cable.
cab Produkttechnik GmbH & Co KG
B-3
Appendix B - Pin Assignment of the Interface Connectors
A3-2 / A3 / A4 / A6
This page is intentionally left blank
B-4
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A3-2 / A3 / A4 / A6
Appendix C - Error Messages / Problem Solution
Appendix C - Error Messages / Problem Solution
Error Messages
The printer is equipped with a self diagnostic system that will indicate errors on
the printer's LCD. The operator will be informed by the printer LEDs whether
there are recoverable errors allowing continuation of the print job (ie. "Out of
paper"), or an error which requires discontinuation of the print job.
Recoverable Errors
While processing a print job, errors can occur that can be 'recovered' by the
operator, allowing the print job to continue from the point at which it was
stopped.
Display
The symbol
appears in the display.
The display shows the type of error and the total amount of labels remaining for
the current print job.
Function Keys
Key
Description
flashing
on
Function
Continues the current print job after the error has
been corrected.
Short press Long press -
Cancels the current print job
Cancels the current print job
and deletes all jobs from the
internal memory
Table C-1 Function of Keys in the Recoverable Error Mode
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C-1
Appendix C - Error Messages / Problem Solution
A3-2 / A3 / A4 / A6
Non-Recoverable Errors
During printing, an error has occured which cannot be cleared without
canceling the print job (e.g. hardware error).
Display
If a non-recoverable error occurs the symbol
appears in the display and
the type of error is displayed.
Function Keys
Key
Description
flashing
Function
Short press
Long press
-
Cancels the current print job
Cancels the current print job
and deletes all jobs in the
internal memory
Table C-2 Function of Keys in Non-Recoverable Error Mode
Errors during System Test
When powered on, the printer automatically performs an internal self test.
If the test is completed succesfully, the printer proceeds to ONLINE mode.
If a hardware-error occurs, the symbol
appears on the LCD and the type of
error is displayed. If this happens, power the printer off, then on again.
If the error is still present, call for Service.
C-2
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix C - Error Messages / Problem Solution
List of Error Messages
The following table contains an overview of possible error messages, possible
causes and solutions. Errors that can be recovered are marked with " * ".
If the solution does not solve the problem, call for Service.
Error
Possible Cause
Solution
ADC malfunction
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Buffer overflow
The data receive buffer is full but the
computer is still sending data.
Make sure you are using the RTS/
CTS protocol to send data.
Card full
Refers to the optional memory card;
No more data can be stored on the
card.
Replace the card.
Cutter blocked
Optional "Cutter" error.
The cutter is unable to cut the media
due to the thickness;
The Cutter blades cannot return to the
home position and stay in an
undefined position.
Switch printer off, remove media
from the cutter and turn the printer
on. If the error message continues,
contact Service. Otherwise, check
the thickness of the media and
replace if necessary.
Cutter jammed
Optional "Cutter" error.
The cutter is unable to cut the media
due to the thickness, but the Cutter
blades are able to return to the home
position.
Switch printer off and check the
media in the cutter area for
possible double layering or folding.
Start a test cut by pressing the
key. If the error reoccurs,
replace the media.
Cutter stuck
Hardware error on the optional
"Cutter".
Switch printer off, then on again.
If error reoccurs, contact Service.
dRAM
malfunction
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Table C-3 Error Messages
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C-3
Appendix C - Error Messages / Problem Solution
A3-2 / A3 / A4 / A6
Error message
Possible cause
Solution
File not found
Requested file is not on the card.
Check the contents of the card.
FPGA
malfunction
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Head
malfunction
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Head open *
Printhead is not locked.
Lock the printhead.
Head too hot *
Printhead has overheated due to
labels containing a lot of graphics,
text, bar codes, etc.
After allowing the printhead to cool
down, the print job will continue
automatically.
If the fault occurs repeatedly reduce
the heat level or the print speed
setting in the software.
Invalid data
Error while downloading graphic
data.
Cancel the current print job.
Re-check the data being sent.
Invalid outline
Error with the selected font being
downloaded.
Cancel the current print job.
Change to another font.
Invalid setup
Setup is invalid.
Reconfigure the printer's setup
(see chapter 8).
If error reoccurs, contact Service.
LCD malfunction
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Memory overflow Current print job contains too much
information (selected fonts, large
graphics)
Cancel the current print job.
Reduce the amount of information on
the label format.
Table C-3 Error Messages (continued)
C-4
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix C - Error Messages / Problem Solution
Error message
Possible cause
Solution
No label found *
There are labels missing on the
media.
Press the
key repeatedly until
printer recognizes the next label on
the media.
The label size defined in the format
sent to the printer does not match the
actual media size.
Cancel the current print job .
Change the label size to the correct
value. Restart the print job.
Printer is loaded with continuous
media, the software is configured for
die-cut media.
Cancel the current print job.
Change either the software setting
or the media; Restart the print job.
No label size
The label size is missing in the label
format
Check programmimg for the
S command.
No record found
No database record has been found
when using optional memory card.
Check programming and/or
database for record in question.
Out of paper *
Out of media
Insert new media.
Media has not been properly loaded
under the label sensor.
Check the media feed path.
Out of transfer ribbon.
Load new supply roll of transfer
ribbon.
Ribbon melted during printing.
Cancel the current print job.
Change the heat level in the
software, clean the printhead,
reload the transfer ribbon and
restart the print job.
Printer is loaded with thermal labels
for direct thermal mode, and no
ribbon is loaded, but the software is
configured for transfer printing.
Cancel the current print job.
Set the software to direct thermal
mode. Restart the print job.
The supply roll of transfer ribbon is
not secured to the ribbon supply hub.
Tighten the roll of transfer ribbon by
turning the knurled knob on the
ribbon supply hub.
Out of ribbon *
Table C-3 Error messages (continued)
cab Produkttechnik GmbH & Co KG
C-5
Appendix C - Error Messages / Problem Solution
A3-2 / A3 / A4 / A6
Error message
Possible cause
Solution
Protocol error (*)
Printer has received an unknown or
invalid command (display shows
command abbreviated).
Depending on the type of error, the
command can be skipped by
pressing the
key or the print
job must be canceled by pressing
the
key.
The interface of the computer and
printer are set differently.
Switch the printer off.
Correct the interface settings in
printer setup (see chapter 8).
Error when reading from the
optional memory card.
Check the data on the memory card.
Save the data to another card and
reformat the original card.
Read error
ROM malfunction Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Structural error
The optional memory card file
structure is not compatible.
Format the memory card.
Unknown card
The optional memory card is not
formatted, or is not the type
supported by printer.
Format the memory card. Use the
correct type of card as specified in
the Memory Card section.
Voltage error
Hardware error
Switch printer off, then on again.
If error reoccurs, contact Service.
Please note the voltage error
displayed to Service personnel!
Write error
The optional memory card has
encountered a hardware error.
Repeat the write process or reformat
the memory card.
Wrong revision
Error during a firmware update.
Firmware version is not valid for the
present hardware version.
Load a valid firmware version.
Table C-3 Error Messages (continued)
C-6
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix C - Error Messages / Problem Solution
Problem Solution
Problem
Cause and Solution
Thermal transfer ribbon
wrinkles
Shield for the transfer ribbon is not correctly adjusted.
Make the adjustment according to chapter 7.
Printhead support is not correctly adjusted.
Make the adjustment according to chapter 7.
Transfer ribbon is too wide. Use transfer ribbon which is
slightly wider than the media.
Print image has smears or
voids
Printhead is dirty, clean the printhead (appendix D).
Temperature is set too high, decrease heat level in software.
Incompatible combination of ribbon and media. Choose a
ribbon compatible to the media.
Printer does not stop after the
transfer ribbon runs out
Direct thermal printing is selected in the software. Change
the setting to thermal transfer printing.
Printer does not display
"Paper out" message.
Media is not feed through the media edge sensor. Correct the
path of the media (chapter 7).
Media edge sensor is dirty. Clean the sensor.
Printer prints a sequence of
characters instead of the
actual label format
Printer is in ASCII dump mode. Cancel this mode.
Media is moving but the ribbon Transfer ribbon is installed incorrectly. Check to see if the
inked side is facing the media (chapter 7).
is not moving.
The combination of ribbon and media is incompatible.
Choose a ribbon that is compatible.
Printer is skipping every other
label when printing.
The label height in the software is set too large. Correct the
setting and print the format again.
Table C-4 Problems / Solutions
cab Produkttechnik GmbH & Co KG
C-7
Appendix C - Error Messages / Problem Solution
A3-2 / A3 / A4 / A6
Problem
Cause and Solution
Vertical white lines in the print
image
Printhead is dirty, clean the printhead (appendix D).
Horizontal white lines in the
print image
Printer is being used with backfeed set to "smart" in cut or
dispense mode (see chapter 8). Set backfeed to "always" in
the Setup.
Print image is irregular or one
side is lighter than the other
side.
Printhead is dirty, clean the printhead (appendix D).
Printhead is defective (failure of heating elements), replace
the printhead.
The printhead support is not adjusted for the width of the
media. Readjust the printhead support (see chapter 7).
"Ribbon out" message appears Transfer ribbon is not secured to the ribbon supply hub.
Tighten the knob on the ribbon supply hub (see chapter 7).
when ribbon is loaded
Table C-4 Problems / Solutions (continued)
C-8
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix D - Maintenance / Cleaning
Appendix D - Maintenance / Cleaning
The A series printers require very little maintenance.
Most important, clean the printhead on a regular basis. This will ensure a high
quality printed image. It also reduces the amount of wear of the printhead.
Aside from that, the only other servicing required is to clean the outside of the
printer occasionally.
WARNING !
Before starting any maintenance, power OFF the printer and disconnect
the printer from the outlet!
General Cleaning
During the normal operation of the printer, particles of dust and paper can
accumulate inside the printer. Remove these particles with a soft brush or a
vacuum.
The cover of the printer can be cleaned with a standard cleanser.
CAUTION !
Do not use abrasive cleaners or solvents !
Cleaning the Print Roller
Accumulations of dirt on the print roller can lead to impaired media transport.
Clean the roller as follows :
1. Open the printhead.
2. Remove the media from the printer.
3. Remove all deposits with a rubber cleaner or isopropyl alcohol and a soft
cloth.
cab Produkttechnik GmbH & Co KG
D-1
Appendix D - Maintenance / Cleaning
A3-2 / A3 / A4 / A6
Cleaning the Printhead
During printing, the thermal printhead will accumulate dirt such as paper dust or
particles of color from the ribbon. This accumulation can caused a
deterioration of the print quality (contrast difference of the label, appearance of
clear vertical stripes). To correct or avoid these types of problems, the
printhead should be cleaned at regular intervals:
Direct Thermal Printing
:
Thermal Transfer Printing :
every media roll change
each ribbon change
CAUTION !
Do not use sharp objects for cleaning the printhead !
Do not touch the protective layer of the printhead with your hands!
Clean the printhead as follows :
1. Open the printhead as far as possible.
2. Remove the media and ribbon from the printer.
3. Clean the surface of the printhead with a cleaning pen, or use a cotton swab
dipped in isopropyl alcohol.
4. Let the printhead dry approximately 2 to 3 minutes before powering-on and
restarting the printer.
D-2
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix D - Maintenance / Cleaning
Cleaning the Label Edge Sensor A3-2/A3/A4
1
2
3
4
Fig. D-1 Cleaning the Label Edge Sensor
CAUTION !
The following instructions do not apply for A6 ! If you try to pull the label
edge sensor out of the A6 as described below, the sensor cable could be
torn off from the sensor ! For that reason, on A6 the cleaning of the label
edge sensor must be done by a service technician !
During operation of the printer, paper dust can accumulate on the label edge
sensor. In some cases, this may lead to problems when sensing the media.
If this is the case, you should clean the label edge sensor.
CAUTION !
Do not use solvents to clean the label edge sensor!
Do not use sharp objects to clean the optical sensor!
1. Remove the media from the printer.
2. Press the latch (1) in the direction of the arrow in figure D-1.
3. Continue pressing the latch and pull the label edge sensor (2) with the
handle (4) to its outermost position.
CAUTION !
The label edge sensor cannot be removed totally ! There is a stop when
the label edge sensor reaches the outermost position ! If you try to pull
further the label edge sensor can be damaged !
4. Clean the label edge sensor and its optical sensors (3) with a soft brush or
a cloth dipped in isopropyl alcohol.
5. Slide the label edge sensor back into its original position.
cab Produkttechnik GmbH & Co KG
D-3
Appendix D - Maintenance / Cleaning
A3-2 / A3 / A4 / A6
This page is intentionally left blank.
D-4
cab Produkttechnik GmbH & Co KG
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
Appendix E - Replacing Assembly Units
Replacing the Printhead A3-2/A3/A4
The printers are designed so the printhead replacement can be completed
without making any adjustments.
For A3-2 and A3 this applies to both replacing failed printheads and switching
between printheads with 203 dpi and 300 dpi print resolution.
On A4 cannot be switched between printheads with 300 dpi and 600 dpi print
resolution.
CAUTION !
The printhead (1) is attached and aligned on a head plate (2). Do not
loosen the screws (3), that attach the printhead to the head plate.
0
/30
A4
1
2
3
4
Fig. E-1 Printhead
For easy distinction between the printheads, a label (4) with information about
the printer type is located on the head plate.
cab Produkttechnik GmbH & Co KG
E-1
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
5
6
1
7
Fig. E-2 Changing Printhead A3-2/A3/A4 (I)
WARNING !
Unplug the power cord from the power source before starting!
CAUTION !
Protect the printhead against damage by electrostatic dischargement !
-
Put the printer on to a grounded conductive surface !
Ground yourself during printhead replacement for example using a
grounded wrist-strap !
Do not touch the connector pins of the printhead by naked hands !
Make sure the glass surface on the printhead is not touched by sharp
objects or your hand!
1. Remove the media from the printer.
2. Swing the lever (6) to the position shown in figure E-2. In this position, the
printhead assembly is unlocked but still lying on the print roller.
3. Loosen the printhead locking screw (5) using the Allen key (7).
4. To lift the printhead assembly, swing the lever (6) clockwise until it stops.
5. Remove the printhead (1) from the pins (11) on the printhead carriage.
E-2
cab Produkttechnik GmbH & Co KG
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
8
1
9
10
8
11
6
Fig. E-3 Changing Printhead A3-2/A3/A4 (II)
6. Carefully unplug the printhead (1) from the connectors of the printhead
cables (9 and 10).
7. Connect the new printhead to the cables.
8. Place the printhead into the assembly and insert the holes (8) onto the
pins (11).
9. Tighten the locking screw (5) by hand. Check that the printhead is
completely secured in the printhead carriage.
10. Swing the lever (6) again into the position shown in figure E-2.
11. Tighten the locking screw (5) completely. Do not over-tighten the locking
screw (5).
cab Produkttechnik GmbH & Co KG
E-3
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
Replacing the Printhead A6
1
2
3
4
Fig. E-4 Changing Printhead A6 (I)
WARNING !
Unplug the power cord from the power source before starting!
CAUTION !
Protect the printhead against damage by electrostatic dischargement !
-
Put the printer on to a grounded conductive surface !
Ground yourself during printhead replacement for example using a
grounded wrist-strap !
Do not touch the connector pins of the printhead by naked hands !
Make sure the glass surface on the printhead is not touched by sharp
objects or your hand!
1. Remove the media from the printer.
2. Swing the lever (2) to the position shown in figure E-4. In this position, the
printhead assembly is unlocked but still lying on the print roller.
3. Loosen the printhead locking screws (1) using the Allen key (4).
E-4
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix E - Replacing Assembly Units
3
5
6
5
7
8
2
Fig. E-5 Changing Printhead A6 (II)
4. To lift the printhead assembly, swing the lever (2) clockwise until it stops.
5. Remove the printhead (3) from the pins (8) on the printhead carriage.
6. Carefully unplug the printhead (4) from the connectors of the printhead
cables (6 and 7).
7. Connect the new printhead to the cables.
8. Place the printhead into the assembly and insert the holes (5) onto the
pins (8).
9. Tighten the locking screws (1) by hand. Check that the printhead is
completely secured in the printhead carriage.
10. Swing the lever (2) again into the position shown in figure E-4.
11. Tighten the locking screws (1) completely. Do not over-tighten the locking
screws (1).
cab Produkttechnik GmbH & Co KG
E-5
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
Replacing the Print Roller and the Rewind Assist Roller
NOTICE !
There is described the replacement of the print roller and the rewind
assist roller for the P-version printer types in this chapter.
The replacement of the print roller at the other printer types can be made
in the same way !
1
2
6
3
7c
4
7a
3
8
7b
5
9
Fig. E-6 Changing Print Roller and Rewind Assist Roller (I)
WARNING !
Unplug the power cord from the power source before starting!
1. Lift the printhead up and swing the locking system (5) away from the
rewind assist roller (4). Remove the media from the printer.
2. Take the Allen key (8), loosen the screws (3) and remove the dispense
plate (2).
3. Remove the three screws (7).
4. Remove the plate (9) and the printhead support (6) from the axle of the
print roller (1) and the rewind assist roller (4).
E-6
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Appendix E - Replacing Assembly Units
10
11
1
12
13
4
Fig. E-7 Changing Print Roller and Rewind Assist Roller (II)
5. Remove the print roller (1) or the rewind assist roller from the respective
shafts (11, 12).
CAUTION !
Before assembling the new roller check if the keys (10, 13) are placed
correctly in the shafts (11,12) !
6. Slide the new print roller or rewind assist roller onto the appropriate shaft.
Make sure the groove in the axle of the roller (1, 4) is aligned to the key
(10, 13) on the shaft (11, 12).
7. Reinstall the plate (9) and printhead support (6).
8. Tighten the screws (7) a screw first, then the b screw and then the c
screw.
9. Reassemble the dispense plate (2).
cab Produkttechnik GmbH & Co KG
E-7
Appendix E - Replacing Assembly Units
A3-2 / A3 / A4 / A6
This page is intentionally left blank.
E-8
cab Produkttechnik GmbH & Co KG
Appendix F - Firmware Updates
A3-2 / A3 / A4 / A6
Appendix F - Firmware Updates
General Information
Over a period of time, the printer's firmware is subject to constant development
and revisions to allow for new features, easier error correction, etc.
The firmware is stored in a flash-EPROM, which represents a new technology
in thermal transfer printers. For firmware updates, a file containing the updated
version can be copied to the printer using the parallel interface.
The firmware file is available on a disk or can be obtained from the Internet.
The cab Internet address is included at the front of this manual.
Firmware Update Using the Parallel Interface
1. Switch from "Online" mode to the Offline Menu by pressing the
2. Press the
Press the
key.
key or the
key until the "Service" menu is displayed.
key to confirm the selection.
3. The display shows "Firmware upd.". Press the
key.
4. If the "Firmware update" option is protected by a PIN, "PIN: 0000" will
appear on the display. The numbers of the PIN may be changed
individually using the
key and the
key. The number to be changed
will be flashing on the display. You can switch to the next number by
pressing the
key. If the input of all numbers is correct, the access to
the "Firmware update" option is made possible.
5. Upload the firmware file (e.g. 294_4830.ax) to the printer using MS-DOS.
Under MS-DOS, type the following copy command :
COPY 294_4830.ax LPT1: /b
6. During the firmware upload, the printer's LCD will indicate the progress
with a progress bar. After completing the update process, the LCD will
display "OK
". This indicates the completion of the updating.
7. Press the
key and the printer returns to "Online" mode.
cab Produkttechnik GmbH & Co KG
F-1
Appendix F - Firmware Updates
A3-2 / A3 / A4 / A6
Firmware Update from Memory Card
Preparing the Memory Card
1. Format a CompactFlash Card in the printer using the command "Format
Card" in the Offline menu.
That way the directories "fonts", "images", "labels" and "misc" are installed
on the memory card.
2. Insert the formatted card in to a CompactFlash drive of a PC and copy a
firmware file to the directory "misc".
Firmware Update
1. Insert the memory card with the firmware file in to the slot of the printer.
2. Switch from "Online" mode to the Offline Menu by pressing the
3. Press the
Press the
key.
key or the
key until the "Service" menu is displayed.
key to confirm the selection.
4. The display shows "Firmware upd.". Press the
key.
Press the
key or the
key until "Firmw. fr. card" is displayed. Press
the
key.
5. If the "Firmware update" option is protected by a PIN, "PIN: 0000" will
appear on the display. The numbers of the PIN may be changed
individually using the
key and the
key. The number to be changed
will be flashing on the display. You can switch to the next number by
pressing the
key. If the input of all numbers is correct, the access to
the "Firmware update" option is made possible.
6. In the second line of the display the name of the firmware file (e.g.
294_4830) is shown.
If there are several firmware files on the memory card, press the
key or
key to select a file. Confirm the selection by pressing the
key.
the
7. The selected firmware file is copied. During the firmware upload, the
printer's LCD will indicate the progress with a progress bar. After
completing the update process, the LCD will display "OK
". This
indicates the completion of the updating.
8. Press the
F-2
key and the printer returns to "Online" mode.
cab Produkttechnik GmbH & Co KG
Appendix F - Firmware Updates
A3-2 / A3 / A4 / A6
Error Messages During the Firmware Update
In the event an error occurs during the updating process, the error code will be
displayed on the LCD:
'C' :
'H' :
'E' :
'V' :
'P' :
Check sum error (possibly "/b" missing in COPY command or
a corrupt firmware file)
Header fault (possibly "/b" missing in COPY command or a
corrupt firmware file)
EPROM could not be erased
Programming voltage too low
Programming fault
NOTICE !
If any one of the faults described above occurs, the previous firmware
setting is invalid and the update has to be started again. In some special
cases, it is possible that the printer will not return to normal operation
mode after powering on after a failed firmware update. In this case,
upload a previous firmware file over the parallel interface after powering
on.
cab Produkttechnik GmbH & Co KG
F-3
Appendix F - Firmware Updates
A3-2 / A3 / A4 / A6
This page is intentionally left blank.
F-4
cab Produkttechnik GmbH & Co KG
Index
A3-2 / A3 / A4 / A6
Index
A
ADC malfunction C-3
Adjustment of the label edge sensor 46
Adjustment of the printhead support 49
Applicator 17,61,63, A1f.
ASCII Dump mode 73,84f.
B
Backfeed 65,67
Backfeed delay 60,62
Bar codes 15
Baud rate 68f.
Bottom reflect 65f.,88f.
Brightness LCD 61,63
Buffer overflow C-3
C
Card full C-3
CE 11
Character set 14,68f.
Cleaning D-1f.
Cleaning the label edge sensor D-3
Cleaning the printhead D-2
Cleaning the print roller D-1
CompactFlash 90ff.
Compliances 11
Connecting the printer 31ff.
Connection to a computer 32
Connection to power supply 31
Contrast LCD 61,63
Control panel 29,34ff.
Copy memory card 93,96f.
Country 58f.
Cover 25
Cutter 16,61,63
Cutter blocked C-3
Cutter jammed C-3
Cutter stuck C-3
D
Daylight saving 58f.
Debug mode 61,64
Demand Sensor 58,60,62f.
Device list 73,80f.
Direct programming 22
Direct thermal print 19
cab Produkttechnik GmbH & Co KG
Dispense plate 23,28,48,A-1
Display 28,35ff.,61,63f.
Documentation 7
dRAM malfunction C-3
E
Error messages C-1ff.
Error-reprint 65,67
Ethernet 17,68f.
F
Fanfold labels 50f.
FAULT-CORRECTABLE (system mode)
38,C-1
FAULT-IRRECOVERABLE (system
mode) 38,C-2
File not found C-4
FCC 11
Firmware 74,76f.,F-1ff.
Firmware update F-1ff.
Font list 73,78f.
Fonts 14
Format card 93,98
FPGA malfunction C-4
G
Gap sensor 65f.,88f.
Graphic elements 15
Graphic file types 15
H
Head malfunction C-4
Head open C-4
Heat level 64f.
Head too hot C-4
I
Interface extensions 17,30,75
Interfaces 14,57,68f.
Invalid data C-4
Invalid outline C-4
Invalid setup C-4
K
Keyboard 68f.
Keyboard, external 17,100ff.
Keyboard interface 30,100
Index
L
Label edge sensor 26ff.,65f.,88f.
Label edge sensor, adjustment 46
Label edge sensor, cleaning D-3
Label from card 93f.
Label profile 73,88f.
Labels from roll 44ff.
Label software 22
Label / tag media specification 20
LCD malfunction C-4
Lithium battery 11
Loading labels 44ff.
Loading ribbon 52f.
Local settings 57ff.
Locking system 28,48
M
Machine parameters 57,60ff.
Maintenance D-1f.
Media feed roller (print roller) 26ff.
Media guide 26ff.
Media hub 25
Media loading 42ff.
Media retainer 25
Memory card 14,16,34,39,75,90ff.
Memory card, copy 96f.
Memory card ejection lever 29,91
Memory card functions in the Offline
menu 93ff.
Memory card, installation 91
Memory card LED 29,91
Memory card, preparation 92
Memory card, removing 91
Memory card slot 29
Memory card, writing to 92
Memory overflow C-4
N
No label found C-5
No label size C-5
No record found C-5
Navigator pad 29,35ff.
O
Offline menu 36,39f.,93ff.
Online (System mode) 33,36
Options16f.
A3-2 / A3 / A4 / A6
Out of paper C-5
Out of ribbon C-5
P
Parallel inteface 30,32,B-3
Pause Reprint 36,65,67
Pause (system mode) 37
Peel-off mode 48,A-1f.
Peel position 60,62
Perforation mark 20,46
Powersave mode 37,61,64
Power supply connector 30f.
Power switch 30,33
Preliminary tests peel-off mode A-2
Present sensor 25,A-1f.
Print directory 93,99
Printer configuration 56ff.
Printer driver 22
Printer types 9
Printhead 10
Printhead, cleaning D-2
Printhead position 60ff.
Printhead pos. X 60f.
Printhead pos. Y 60,62
Printhead profile 73,82f.
Printhead, replacement E-1ff.
Printhead support 26ff.
Printhead support, adjustment 49
Print media 18ff.
Print parameters 57,64ff.
Print roller, cleaning D-1
Print roller, replacement E-6f.
Print speed 12,64,66
PRINT (system mode) 37
PIN 70
Problem solution C-7f.
Programming 7,22,84f.
Protocol 68f.
Protocol error C-6
R
Read error C-6
Replacing the printhead E-1ff.
Replacing the print roller E-6f.
Rewind assist roller 28,48
Rewind assist roller, replacement E-6f.
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Rewinder, external 16
Rewinder, internal 25
Rewind guide plate 23,27,43,47
Rewind mode 43,47
Ribbon shield 26ff.,54
Ribbon supply hub 25
Ribbon take up hub 25
Ribbon wrinkling 49,54
Reflective mark 20,46,66
ROM malfunction C-6
RS-232 30,32,68f.,B-1f.
RS-422/485 68f.
S
Safety instructions 23
Securing device 24
Security 57,70
Service (menu) 39
Set date 58f.
Set time 58f.
Setup (menu) 39,56ff.
Short status 73ff.
Software 22
Speed limitation 10,60,63, A-2
Status print 73,76f.
Structural error C-6
Swing 26ff.
Switch on the printer 33
System mode FAULT-CORRECTABLE
38
System mode FAULTIRRECOVERABLE 33,36
System mode PAUSE 37
System mode POWERSAVE 37
System mode PRINT 37
T
Tear-off mode 43ff.,65,67
Tear-off plate 23,26,43
Tear-off position 60,62
Technical Specifications 12ff.
Test (menu) 39,72ff.
Test grid 73,86f.
Thermal printhead 10,26ff.
Thermal transfer print 19
Time powersave 61,64
cab Produkttechnik GmbH & Co KG
Index
Time zone 58f.
Trademarks 6
Transfer print 64,66
Transfer ribbon 21
U
Unknown card C-6
Unwinder, external 16
UTC 58f.
V
Voltage error C-6
W
Warning labels 25,42
Warn level ribbon 57,65f.
Width ASCII dump 57,65,67
Windows printer driver 22
Wrinkling 49,54
Write error C-6
Wrong revision C-6
A3-2 / A3 / A4 / A6
Gesellschaft für Computerund AutomationsBausteine mbH & Co KG
Wilhelm-Schickard-Str. 14
D-76131 Karlsruhe
EU - Conformity Declaration
We declare herewith that as a result of the manner in which the machine designated below
was designed, the type of construction and the machines which, as a result have been
brought on to the general market comply with the relevant fundamental regulations of the EU
Rules for Safety and Health. In the event of any alteration which has not been approved by
us being made to any machine as designated below, this statement shall thereby be made
invalid.
Description:
Type:
Transfer/Thermal-direct Printer
A3-2 / A3 / A4 / A6
Applied EU Regulations and Norms:
- EC Machinery Regulations
- Machine Safety
98/37/EU
EN ISO 12100-1:2003
EN ISO 12100-2:2003
- EC Low Voltage Regulations
- Data and Office Machine Safety
73/23/EEC
EN 60950-1:2001
- EC Electromagnetic Compatibility Regulations
- Threshold values for the Interference
of Data Machines
- Limits for harmonic current emission
- Limits of voltage fluctuation and flicker
- Immunity characteristicsLimits and methods of measurement
89/336/EEC
EN 55022:1998 + A1:2000 +
A2:2003 - Class A
EN 61000-3-2:2000
EN 61000-3-3:1995+A1:2001
EN 55024:1998 + A1:2001 +
A2:2003
Signed for, and on behalf of, the Manufacturer :
cab Produkttechnik Sömmerda
Gesellschaft für Computerund Automationsbausteine mbH
99610 Sömmerda
Sömmerda, 04.10.04
Erwin Fascher
Managing Director
cab Produkttechnik GmbH & Co KG
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